Fault processing system of automatic control equipment

Abstract

The invention discloses a fault processing system of automatic control equipment, which relates to the technical field of automation, and is characterized in that a fault monitoring module is used for monitoring fault information of each piece of automatic control equipment in real time and generating a fault information table; the user module is connected with the central processing module, and the user module comprises a user information management module and a user port connected with the user information management module; the fault information sending module is used for sending the fault information table to each user port; the autonomous selection and specified maintenance module is connected with the user ports, and after each user port receives the fault information table, the autonomous selection and specified maintenance module reserves 3-5 minutes for each maintenance personnel to autonomously select; and if no maintenance personnel choose in the period, the autonomous selection and specified maintenance module specifies the appropriate maintenance personnel for maintenance, so that the effects of reasonably distributing the maintenance personnel to process the fault and reducing the fault processing time are achieved.

Description

Technical Field

[0001] The present invention relates to the field of automation technology, and more specifically, to a fault processing system for automation control equipment. Background Art

[0002] Automation refers to the process in which machines, equipment, systems or processes (production and management processes) achieve the expected goals through automatic monitoring, information processing, analysis and judgment, and manipulation and control without direct human or less human participation in accordance with human requirements. Automation technology is widely used in industry, agriculture, military, scientific research, transportation, commerce, medical care, services and families. The use of automation technology can not only liberate people from heavy physical labor, some mental labor and harsh and dangerous working environments, but also expand the functions of human organs, greatly improve labor productivity, and enhance human ability to understand and transform the world. Therefore, automation is an important condition and significant sign of the modernization of industry, agriculture, national defense and science and technology. The concept of automation is a dynamic development process. In the past, people's understanding of automation or the functional goal of automation was to replace human operation with mechanical action and automatically complete specific tasks. This is essentially the view that automation replaces human physical labor. Later, with the development of electronic and information technology, especially with the emergence and widespread application of computers, the concept of automation has been expanded to use machines to not only replace human physical labor but also replace or assist mental labor to automatically complete specific tasks; the broad connotation of automation includes at least the following points: In terms of form, manufacturing automation has three meanings: replacing human physical labor, replacing or assisting human mental labor, and the coordination, management, control and optimization of man-machine and the entire system in the manufacturing system.

[0003] For highly automated control equipment, how to ensure its continuous, stable and efficient operation has become a very important issue, because only when the equipment can achieve continuous, stable and efficient operation can it truly improve labor productivity, reduce production costs for enterprises and thus improve their competitiveness.

[0004] For a piece of equipment, the higher its degree of automation, although it improves human productivity and brings more economy to people, the automatic equipment structure is extremely complex, and there are many monitoring methods and monitoring switches used, which leads to an increase in the number of failure points in the operation of the equipment; it often happens that after the automated equipment has been in operation for a period of time, it is in a state of fault maintenance for a long time, which will greatly affect the production efficiency. Generally, there are many kinds of automated control equipment in a factory, but there are few people with maintenance capabilities. The difficulty of failures in automated equipment will also vary. Failures of different difficulty cannot be repaired by maintenance personnel with maintenance capabilities in the first time, and a lot of time is wasted in the maintenance process, affecting the original productivity of the automated equipment; therefore, in order to solve the above technical problems, the present application proposes a fault handling system for automated control equipment. Summary of the invention

[0005] In view of the deficiencies in the prior art, an object of the present invention is to provide a fault handling system for an automated control device.

[0006] To achieve the above object, the present invention provides the following technical solutions: a fault handling system for automated control equipment, comprising a central processing module, a fault monitoring module, a user module, a fault information sending module, and an autonomous selection and designated maintenance module;

[0007] A fault monitoring module is connected to each automation control device, and is used to monitor the fault information of each automation control device in real time and generate a fault information table;

[0008] A user module is connected to the central processing module, and includes a user information management module and a user port connected to the user information management module, wherein: the user information management module is used to manage the basic information of all maintenance personnel, and the maintenance personnel use the user port to register, modify, and input their basic information, and the user port transmits the basic information of the maintenance personnel to the user information management module;

[0009] A fault information sending module is connected to the fault monitoring module, receives the fault information table sent by the fault monitoring module, and sends the information table to each user port;

[0010] The autonomous selection and designated maintenance module is connected to the user port. After each user port receives the fault information table, the autonomous selection and designated maintenance module reserves 3 to 5 minutes for each maintenance personnel to make an autonomous selection. If no maintenance personnel is selected during this period, the autonomous selection and designated maintenance module will designate a suitable maintenance personnel to perform maintenance.

[0011] Preferably, the basic information of the maintenance personnel includes identity information, skills, faults they are good at, historical maintenance information, and length of service information.

[0012] Preferably, the fault handling system further comprises a maintenance personnel classification module, and the maintenance personnel classification module performs classification according to basic information of the maintenance personnel.

[0013] Preferably, the fault handling system also includes a fault rating module connected to the fault monitoring module, wherein the fault rating module divides the difficulty of fault handling into five levels from 1 star to 5 stars according to the fault information table, and different levels of difficulty specify different completion times.

[0014] Preferably, the fault handling system also includes a performance points accumulation module, and different levels of fault difficulty correspond to different amounts of performance points.

[0015] Preferably, when the maintenance personnel repairs a fault by a method of their own choice and completes the repair of the fault within the specified time limit, they will obtain performance points that match the difficulty of the fault level; when the maintenance personnel repairs a fault by the method specified by the autonomous selection and designated maintenance module and completes the repair of the fault within the specified time limit, part of the performance points obtained will be deducted.

[0016] Preferably, if the maintenance personnel completes the fault repair beyond the prescribed time limit, part of the performance points will be deducted according to the length of the excess time.

[0017] Preferably, the fault information table generated by the fault monitoring module records the device name, location, fault type and maintenance measures.

[0018] Compared with the prior art, the present invention has the following beneficial effects:

[0019] The system is provided with an autonomous selection and designated maintenance module. After each user port receives the fault information table, the autonomous selection and designated maintenance module reserves 3 to 5 minutes for each maintenance personnel to make their own selection. After receiving the fault information table, each maintenance personnel actively chooses to handle the fault. Obviously, the maintenance personnel, relying on their years of experience, understand the fault information, and can quickly make judgments and specific steps to handle the fault. The maintenance personnel make independent judgments, which is conducive to completing the repair of the fault in the shortest time, reducing the time required for maintenance, and increasing the use time of the automation equipment; if no maintenance personnel are selected during this period, the autonomous selection and designated maintenance module will designate a suitable maintenance personnel for maintenance. The autonomous selection and designated maintenance module selects the most suitable maintenance personnel to repair, so as to complete the fault handling in the most ideal time, and effectively prevents, after the automation control equipment fails, randomly selecting a maintenance personnel to repair and handle it, and failing to reasonably allocate maintenance personnel, which easily causes the problem of a long time to handle some faults, wastes a lot of time, and reduces the productivity of the automation control equipment;

[0020] This system has a performance points accumulation module. When maintenance personnel repair a fault by a method of their own choice and complete the repair of the fault within the specified time limit, they will obtain performance points that match the difficulty of the fault level. When maintenance personnel repair a fault by a method specified by the designated maintenance module of their own choice and complete the repair of the fault within the specified time limit, some of the performance points they obtain will be deducted. Maintenance personnel will actively combine their actual situation and take each fault information form seriously. If the fault is within their ability and can be handled perfectly, maintenance personnel will take the initiative to handle the fault, complete the fault in the shortest time, and restore the automation control equipment to normal operation.

[0021] The above description is only an overview of the technical solution of the present invention. In order to more clearly understand the technical means of the present invention and implement it according to the contents of the specification, the following is a detailed description of the preferred embodiments of the present invention in conjunction with the accompanying drawings. The specific implementation of the present invention is given in detail by the following embodiments and their accompanying drawings. BRIEF DESCRIPTION OF THE DRAWINGS

[0022] The drawings described herein are used to provide a further understanding of the present invention and constitute a part of this application. The exemplary embodiments of the present invention and their descriptions are used to explain the present invention and do not constitute an improper limitation of the present invention. In the drawings:

[0023] Figure 1 It is a schematic diagram of the process of the present invention. DETAILED DESCRIPTION

[0024] The following is combined with Figure 1 The principles and features of the present invention are described, and the examples are only used to explain the present invention and are not used to limit the scope of the present invention. In the following paragraphs, the present invention is described in more detail by way of example with reference to the accompanying drawings. The advantages and features of the present invention will become clearer according to the following description and claims. It should be noted that the drawings are all in a very simplified form and are not in precise proportions, and are only used to facilitate and clearly assist in explaining the purpose of the embodiments of the present invention.

[0025] It should be noted that when a component is referred to as being "fixed to" another component, it may be directly on the other component or there may also be a component centered. When a component is considered to be "connected to" another component, it may be directly connected to the other component or there may also be a component centered. When a component is considered to be "set on" another component, it may be directly set on the other component or there may also be a component centered. The terms "vertical", "horizontal", "left", "right" and similar expressions used herein are for illustrative purposes only.

[0026] Unless otherwise defined, all technical and scientific terms used herein have the same meaning as those commonly understood by those skilled in the art of the present invention. The terms used herein in the specification of the present invention are only for the purpose of describing specific embodiments and are not intended to limit the present invention. The term "and / or" used herein includes any and all combinations of one or more related listed items.

[0027] At present, in order to increase production, factories use equipment with a high degree of automation. Although equipment with a high degree of automation has higher productivity, in order to realize automation during the manufacture of automated equipment, the number of various parts will also increase significantly, resulting in a large number and types of faults in the use of automated equipment, and many faults are difficult to repair. In order to save costs, general factories are equipped with a limited number of maintenance personnel, and the ability of each maintenance personnel to repair faults varies greatly. The faults that each maintenance personnel is good at repairing are also very different. When the automated control equipment in the factory fails, a maintenance personnel will be randomly found for repair. The maintenance personnel may not be good at the fault, and it often takes a long time to repair the fault. Even after a long time of maintenance, the maintenance personnel are replaced, resulting in a lot of time wasted in the maintenance process, which not only affects the working mentality of the maintenance personnel, but also greatly affects the original productivity of the automated equipment and reduces the due value of the automated equipment.

[0028] Embodiment 1:

[0029] Please refer to Figure 1 As shown, the present invention provides a fault handling system for automated control equipment, comprising a central processing module, a fault monitoring module, a user module, a fault information sending module, and an autonomous selection and designated maintenance module, wherein the central processing module controls the operation of each module;

[0030] A fault monitoring module is connected to each automation control device. The fault monitoring module is used to monitor the fault information of each automation control device in real time and generate a fault information table. The fault information table generated by the fault monitoring module records the device name, location, fault type and maintenance measures, so that the fault information in the fault information table can be clearly seen. After obtaining the fault information table, maintenance personnel can quickly make a judgment on how to handle the fault and can judge whether they can handle the fault smoothly.

[0031] A user module is connected to the central processing module. The user module includes a user information management module and a user port connected to the user information management module, wherein: the user information management module is used to manage the basic information of all maintenance personnel. The maintenance personnel use the user port to register, modify, and input their basic information. The user port can be a simple APP port installed on the mobile phone of each maintenance personnel. Different maintenance personnel have their own independent work accounts. The central processing unit provides a download link for the APP port. The maintenance personnel download and install the APP port through the link, and then register their own user port. When using it, the maintenance personnel's information can be modified and cancelled at any time through the user port. The user port transmits the basic information of the maintenance personnel to the user information management module, and the basic information of each maintenance personnel is centrally managed through the user information management module;

[0032] The fault information sending module is connected to the fault monitoring module, receives the fault information table sent by the fault monitoring module, and sends the information table to each user port, so that all maintenance personnel can use their mobile phones to understand the fault information of the automation control equipment in the first time;

[0033] The autonomous selection and designation maintenance module is connected to the user port. After each user port receives the fault information table, the autonomous selection and designation maintenance module reserves 3 to 5 minutes for each maintenance personnel to make their own selection. After each maintenance personnel receives the fault information table, they understand the fault information according to the fault information table. The maintenance personnel take the initiative to choose to handle the fault based on their own abilities and the difficulty of the fault. Obviously, the maintenance personnel, relying on their years of experience, understand the fault information, and can quickly make judgments and specific steps to handle the fault. The maintenance personnel make their own judgments, which is conducive to completing the repair of the fault in the shortest time, reducing the time required for maintenance, and increasing the use time of the automation equipment; if If no maintenance personnel are selected during this period, the autonomous selection and designated maintenance module will designate a suitable maintenance personnel to perform maintenance. A fault always requires a more suitable maintenance personnel to perform maintenance. The autonomous selection and designated maintenance module will make a judgment based on the fault information table and the basic information of the maintenance personnel, and select the most suitable maintenance personnel at the moment to perform maintenance, so as to complete the fault handling within the most ideal time, and effectively prevent, after the automation control equipment fails, from randomly selecting a maintenance personnel to perform maintenance, and failing to reasonably allocate maintenance personnel, which may easily cause the problem of a long time to handle some faults, wasting a lot of time, and reducing the productivity of the automation control equipment.

[0034] Based on the content of the first embodiment, the above solution is further detailed in combination with the following specific working method, as described below:

[0035] Embodiment 2:

[0036] The basic information of the maintenance personnel includes identity information, skills, faults that are good at, historical maintenance information, and length of service information. When no maintenance personnel are selected 3 to 5 minutes after the user port receives the fault information table, the autonomous selection and designated maintenance module will make a comprehensive judgment based on the skills, faults that are good at, historical maintenance information, and length of service information of the maintenance personnel, and select a suitable maintenance personnel to handle the fault; wherein, the fault handling system in the present invention also includes a maintenance personnel classification module, and the maintenance personnel classification module is classified according to the basic information of the maintenance personnel. Generally, there are a large number of automation control equipment in a factory, and the same automation control equipment itself has different types of faults, and different automation control equipment has different types of faults. The faults existing in the control equipment are more different from those existing in other automated control equipment, and thus the total number and types of faults are both large. Each maintenance personnel has different basic conditions and can handle different types of faults. The maintenance personnel can be divided into categories based on their skills, expertise in faults, and historical maintenance information. The same maintenance personnel can be in multiple categories. When the fault information sending module forwards the fault information table, it only sends the fault information table to the user port of the maintenance personnel that matches the fault type. The autonomous selection and designation maintenance module only needs to select the appropriate maintenance personnel in a certain category, which makes the central processor process faster and the selected maintenance personnel more accurate.

[0037] Classifying the difficulty of faults into levels and allowing maintenance personnel to make their own choices is conducive to the training of less experienced maintenance personnel. It is also relatively friendly to these maintenance personnel and provides more information during the learning process. Less experienced maintenance personnel can choose less difficult faults to handle, use the less difficult faults to train and improve step by step. For the factory, it can also make full use of every maintenance personnel.

[0038] Based on the above embodiments, further detailed description is given:

[0039] Implementation three:

[0040] In combination with the above-mentioned embodiment, after receiving the fault information table, the maintenance personnel are likely to be not very enthusiastic about choosing to handle the fault, and often no maintenance personnel choose to handle the fault. In order to improve the enthusiasm of the maintenance personnel to independently choose to handle the fault, the present invention has made the following further improvements. The fault handling system in the present invention also includes a fault rating module, which is connected to the fault monitoring module. The fault rating module divides the difficulty of fault handling into five levels of difficulty from 1 star to 5 stars according to the fault information table. Different levels of difficulty specify different completion times. The higher the fault difficulty level, the longer it takes to handle the fault.

[0041] The fault handling system also includes a performance points accumulation module. Different levels of fault difficulty correspond to different amounts of performance points. The higher the fault difficulty level, the higher the performance points obtained after the fault is handled.

[0042] When maintenance personnel repair a fault by a method of their own choice and complete the repair of the fault within the specified time limit, they will obtain performance points that match the difficulty level of the fault; when maintenance personnel repair a fault by a method specified by the self-selected and designated maintenance module and complete the repair of the fault within the specified time limit, some of the performance points obtained will be deducted, and corresponding performance can be obtained by reducing the star. For example: the system determines that the fault level to be processed is 5 stars in difficulty. After the maintenance personnel who selects the self-selected and designated maintenance module completes the repair of the fault within the specified time, they will obtain performance points corresponding to 4 or 3 stars. Due to the existence of the fault, there will always be a maintenance personnel to repair it, and the performance points will be reduced by the self-selected and designated maintenance module method. More performance points will be obtained by the self-selected method. Maintenance personnel will actively combine their actual situation and take each fault information table seriously. If the fault is within their ability and can be handled perfectly, the maintenance personnel will actively take the responsibility of handling the fault, complete the fault in the shortest time, and restore the automation control equipment to normal operation.

[0043] Combined with the above content, it is easy to see that in order to obtain more performance points, maintenance personnel blindly choose to handle faults, resulting in some faults not being assigned to appropriate maintenance personnel. As a result, some faults still waste a lot of maintenance time during maintenance, and the maintenance efficiency is not high enough. In order to avoid this situation, the following improvements have been made:

[0044] When the maintenance personnel handle the fault by the method specified by the self-selected and designated maintenance module, if they fail to complete the fault within the specified time, some performance points will be deducted. The longer the time interval exceeds, the more performance points will be deducted, but not all performance points will be deducted. After the fault is completed, some performance points will still be obtained. However, when the maintenance personnel handles the fault by the method of self-selected selection and the maintenance personnel fail to complete the fault within the specified time, the points deducted are more than those deducted by the method specified by the self-selected and designated maintenance module, and the time exceeded by the self-selected method is too long, the performance points that can be obtained will be deducted, resulting in this maintenance In the process, no performance points are obtained. Here, a clear distinction is made between the method of autonomous selection and the method specified by the designated maintenance module and the method of autonomous selection, and further constraints are imposed on maintenance personnel so that they will carefully consider when making autonomous choices and complete the fault handling within the specified time. The method of autonomous selection will obtain more performance points, but if it is not completed within the specified time, the penalty will be greater. After the autonomous selection and the method specified by the designated maintenance module are completed, performance points will definitely be obtained. Completing the autonomous selection and the method specified by the designated maintenance module within the time limit will be more advantageous. Therefore, maintenance personnel will not blindly handle faults through autonomous selection for performance points.

[0045] The above description is only a preferred embodiment of the present invention and does not limit the present invention in any form. Any ordinary technician in the industry can smoothly implement the present invention as shown in the drawings and described above. However, any equivalent changes, modifications and evolutions made by technicians familiar with the profession without departing from the scope of the technical solution of the present invention using the technical content disclosed above are all equivalent embodiments of the present invention. At the same time, any equivalent changes, modifications and evolutions made to the above embodiments based on the essential technology of the present invention are still within the protection scope of the technical solution of the present invention.

Claims

1. A fault handling system for an automated control device, characterized in that: It includes a central processing module, a fault monitoring module, a user module, a fault information sending module, and an autonomous selection and designated maintenance module; A fault monitoring module is connected to each automation control device, and is used to monitor the fault information of each automation control device in real time and generate a fault information table; A user module is connected to the central processing module, and includes a user information management module and a user port connected to the user information management module, wherein: the user information management module is used to manage the basic information of all maintenance personnel, and the maintenance personnel use the user port to register, modify, and input their basic information, and the user port transmits the basic information of the maintenance personnel to the user information management module; A fault information sending module is connected to the fault monitoring module, receives the fault information table sent by the fault monitoring module, and sends the information table to each user port; The autonomous selection and designated maintenance module is connected to the user port. After each user port receives the fault information table, the autonomous selection and designated maintenance module reserves 3 to 5 minutes for each maintenance personnel to make an autonomous selection. If no maintenance personnel is selected during this period, the autonomous selection and designated maintenance module will designate a suitable maintenance personnel to perform maintenance.

2. A fault handling system for an automation control device according to claim 1, characterized in that: The basic information of the maintenance personnel includes identity information, skills, faults they are good at, historical maintenance information, and length of service information.

3. A fault handling system for an automation control device according to claim 1 or 2, characterized in that: The fault handling system also includes a maintenance personnel classification module, which performs classification according to basic information of the maintenance personnel.

4. A fault handling system for an automated control device according to claim 1, characterized in that: The fault handling system also includes a fault rating module connected to the fault monitoring module. The fault rating module divides the difficulty of fault handling into five levels from 1 star to 5 stars according to the fault information table. Different levels of difficulty specify different completion times.

5. A fault handling system for automatic control equipment according to claim 4, characterized in that: The fault handling system also includes a performance points accumulation module, and different levels of fault difficulty correspond to different amounts of performance points.

6. A fault handling system for automatic control equipment according to claim 5, characterized in that: When the maintenance personnel repairs a fault by a method of their own choice and completes the repair of the fault within the specified time limit, they will obtain performance points that match the difficulty of the fault level; when the maintenance personnel repairs a fault by a method of their own choice and specified by the designated maintenance module and completes the repair of the fault within the specified time limit, the performance points obtained will be partially deducted.

7. A fault handling system for automatic control equipment according to claim 6, characterized in that: If maintenance personnel complete the repair of a fault beyond the prescribed time limit, some performance points will be deducted based on the length of time that exceeds the prescribed time limit.

8. The fault handling system of an automation control device according to claim 1, characterized in that: The fault information table generated by the fault monitoring module records the equipment name, location, fault type and maintenance measures.

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