Legal consultation and query system based on Internet

Abstract

The invention relates to the technical field of legal consultation, and discloses an internet-based legal consultation and query system, which comprises a legal consultation unit, a legal data knowledge base, a legal query unit and a legal document generation unit, and is characterized in that the legal consultation unit comprises a legal AI consultation unit and an internet online lawyer consultation unit. Through cooperation of the law AI consultation unit and the Internet online lawyer consultation unit, a user can consult law questions through an AI man-machine interaction mode, the mode facilitates preliminary and rapid answering of the law questions consulted by the user, and then online lawyer consultation is realized through the Internet online lawyer consultation unit. And meanwhile, a multi-person online consultation communication room can be created, so that a plurality of lawyers can answer different fields or relatively complicated legal contents proposed by the user in multiple directions, a large amount of time of the user can be saved, and the convenience of consulting the legal questions by the user is improved.

Description

Technical Field

[0001] The present invention relates to the technical field of legal consultation, and more specifically to a legal consultation and inquiry system based on the Internet. Background Art

[0002] ‌‌Legal consultation refers to the activities of people engaged in legal services to explain, illustrate, propose suggestions and solutions to legal affairs. This activity is not limited to lawyers' knowledge answers to legal seekers, but involves a wider range of legal workers to interpret legal questions. At present, legal consultation is divided into offline consultation and online consultation. Offline legal consultation is solved by going to a law firm to find a lawyer, and online consultation is to communicate with online lawyers through the Internet. However, whether it is offline or online legal consultation, the consultant usually communicates with only one lawyer at a time. If there are multiple fields or more complex legal issues, the consultant needs to consult and communicate with different fields or multiple lawyers separately. This consultation method is relatively cumbersome and wastes a lot of the consultant's time, which needs to be improved. Summary of the invention

[0003] In order to overcome the above-mentioned defects of the prior art, the present invention provides an Internet-based legal consultation and inquiry system to solve the problems existing in the above-mentioned background technology.

[0004] The present invention provides the following technical solutions: a legal consultation and inquiry system based on the Internet, comprising a legal consultation unit, a legal data knowledge base, a legal inquiry unit and a legal document generation unit, wherein the legal consultation unit comprises a legal AI consultation unit and an Internet online lawyer consultation unit, wherein the legal AI consultation unit comprises an AI human-computer interaction module, a knowledge base retrieval module, an intelligent retrieval module, a complex problem sorting module, an online lawyer recommendation module and a manual transfer consultation module, wherein the Internet online lawyer consultation unit comprises an instant messaging module, an AI consultation content retrieval module and a multi-person online consultation communication room, wherein the legal inquiry unit comprises a legal consultation content retrieval module, an intelligent search module and a case retrieval and download module, wherein the multi-person online consultation communication room is used for multi-person communication, and if a user needs to consult multiple fields or more complex legal content, the user can create a multi-person online consultation communication room and pull multiple Internet online lawyers into the multi-person online consultation communication room for legal consultation.

[0005] Furthermore, the legal data knowledge base refers to a database that mainly collects legal information content. The legal data knowledge base covers electronic documents of various laws and regulations, judicial interpretations, case judgments, and legal articles.

[0006] Furthermore, the legal data knowledge base includes a data classification unit, which is used to classify the legal knowledge in the legal data knowledge base according to the Constitution and constitutional-related laws, civil and commercial laws, administrative laws, economic laws, social laws, criminal laws, and litigation and non-litigation procedural laws.

[0007] Furthermore, the legal AI consulting unit communicates with the user through text via the AI ​​human-computer interaction module. The AI ​​human-computer interaction module uses natural language processing technology to understand the questions raised by the user, and retrieves the knowledge data within the legal data knowledge base through the knowledge base retrieval module. At the same time, the data is retrieved through the intelligent retrieval module and corresponding answers are given.

[0008] Furthermore, the complex problem sorting module is used to sort out knowledge data that is more complex and highly professional or not available in the legal data knowledge base, the online lawyer recommendation module is used to recommend Internet online lawyers to users, and the manual transfer consultation module is used to convert legal AI consultation into Internet online lawyer consultation.

[0009] Furthermore, the AI ​​consulting content retrieval module is used to retrieve the content of communication between the user and the legal AI consulting unit.

[0010] Furthermore, the instant messaging module is used for communication between users and online lawyers on the Internet. The instant messaging module supports multiple communication methods such as voice, text or video to achieve rapid communication.

[0011] Furthermore, the legal consultation content retrieval module is used to retrieve the content of legal consultation provided by the user through the legal consultation unit, and the intelligent search module is used to search the content within the legal data knowledge base, using the search algorithm to search for relevant content by querying keywords, law article numbers, and case types.

[0012] Furthermore, the data download module is used to download the content that the user searches for in the legal data knowledge base.

[0013] Furthermore, the legal document generation unit includes a template library, a template query and retrieval module, a template custom editing module and a template download module. The template library provides templates for contracts, complaints and legal opinions. The template custom editing module is used for users to manually customize and edit templates. The template download module is used to download templates.

[0014] Technical effects and advantages of the present invention: 1. The present invention adopts the cooperation of the legal AI consultation unit and the Internet online lawyer consultation unit. The user can first consult the legal issues through the AI ​​human-computer interaction. The AI ​​human-computer interaction gives the corresponding answers by retrieving the knowledge data in the legal data knowledge base. This method is convenient for the preliminary and rapid answers to the legal issues consulted by the user. Then, the online lawyer consultation is realized through the Internet online lawyer consultation unit, which is convenient for further answers to the user's questions. At the same time, a multi-person online consultation communication room can be created, so that multiple lawyers can provide multi-faceted answers to different fields or more complex legal contents raised by users, thereby saving a lot of time for users and improving the convenience of users' consultation on legal issues.

[0015] 2. The present invention facilitates users to search the contents within the legal data knowledge base and realizes rapid inquiry of legal issues through the cooperation of the legal data knowledge base and the legal consultation content retrieval module, intelligent search module and data download module of the legal inquiry unit.

[0016] 3. The present invention facilitates custom editing of legal templates by using the cooperation of the legal consultation content retrieval module, the intelligent search module and the data download module in the legal query unit, and can download legal templates, so that users can use the legal templates later. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] Figure 1 This is a diagram of the legal consultation and query module of the present invention. DETAILED DESCRIPTION

[0018] The technical solution of the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the present invention. In addition, the forms of the various structures recorded in the following embodiments are only examples. The Internet-based legal consultation and inquiry system involved in the present invention is not limited to the various structures recorded in the following embodiments. All other implementations obtained by ordinary technicians in this field without making creative work are within the scope of protection of the present invention.

[0019] Embodiment 1: like Figure 1As shown, a legal consultation and inquiry system based on the Internet includes a legal consultation unit, a legal data knowledge base, a legal inquiry unit and a legal document generation unit. The legal data knowledge base refers to a database that mainly collects legal information content. The legal data knowledge base covers electronic documents of various laws and regulations, judicial interpretations, case judgments, and legal articles. The legal data knowledge base includes a data classification unit. The data classification unit is used to classify the legal knowledge in the legal data knowledge base according to the Constitution and constitutional-related laws, civil and commercial laws, administrative laws, economic laws, social laws, criminal laws, litigation and non-litigation procedural laws. A large amount of legal information is collected through the legal data knowledge base, and the legal information is classified to facilitate users to query the legal information later; The legal consultation unit includes a legal AI consultation unit and an Internet online lawyer consultation unit. The legal AI consultation unit includes an AI human-computer interaction module, a knowledge base retrieval module, an intelligent retrieval module, a complex problem sorting module, an online lawyer recommendation module and a manual transfer consultation module. The legal AI consultation unit communicates with users in text through the AI ​​human-computer interaction module. The AI ​​human-computer interaction module uses natural language processing technology to understand the questions raised by users, and retrieves the knowledge data in the legal data knowledge base through the knowledge base retrieval module. At the same time, the data is retrieved and corresponding answers are given through the intelligent retrieval module. The complex problem sorting module is used to sort out the knowledge data that is more complex and highly professional or not in the legal data knowledge base. The online lawyer recommendation module is used to recommend Internet online lawyers to users. The manual transfer consultation module is used to convert legal AI consultation into Internet online lawyer consultation. Legal issues are consulted through AI human-computer interaction. AI human-computer interaction gives corresponding answers by retrieving the knowledge data in the legal data knowledge base. This method is convenient for preliminary and rapid answers to users' legal issues. If the corresponding answers cannot be given through AI human-computer interaction, Internet online lawyers can be recommended to users for replies. The Internet online lawyer consultation unit includes an instant messaging module, an AI consultation content retrieval module and a multi-person online consultation communication room. The AI ​​consultation content retrieval module is used to retrieve the content of communication between the user and the legal AI consultation unit. The instant messaging module is used for communication between the user and the Internet online lawyer. The instant messaging module supports multiple communication methods such as voice, text or video to achieve rapid communication. The multi-person online consultation communication room is used for multi-person communication. If the user needs to consult multiple fields or more complex legal content, the user can create a multi-person online consultation communication room and pull multiple Internet online lawyers into the multi-person online consultation communication room for legal consultation. The AI ​​consultation content retrieval module is used to retrieve the content of communication between the user and the legal AI consultation unit, so as to facilitate the online lawyer to have a preliminary understanding of the legal issues raised by the user and communicate through multiple methods such as voice, text or video. At the same time, a multi-person online consultation communication room can be created to enable multiple lawyers to provide multi-faceted answers to different fields or more complex legal content raised by users.

[0020] Embodiment 2: like Figure 1 As shown, the legal inquiry unit includes a legal consultation content retrieval module, an intelligent search module, and a case retrieval and download module. The legal consultation content retrieval module is used to retrieve the content of legal consultation that users obtain through the legal consultation unit. The intelligent search module is used to search the content within the legal data knowledge base, and uses the search algorithm to search for related content by querying keywords, law article numbers, and case types. The data download module is used to download content that users search for in the legal data knowledge base. Users can retrieve the content of legal consultation that users obtain through the legal consultation unit through the legal consultation content retrieval module, and search for related content in the legal data knowledge base by inputting keywords, law article numbers, or case types through the intelligent search module. After the query, the queried content can be downloaded through the data download module.

[0021] Embodiment three: like Figure 1 As shown, the legal document generation unit includes a template library, a template query and retrieval module, a template custom editing module and a template download module. The template library provides templates for contracts, complaints and legal opinions. The template custom editing module is used by users to manually customize and edit templates. The template download module is used to download templates. Various legal-related templates are stored in the template library. Users can edit and fill in templates through the template custom editing module, and download edited or unedited templates through the template download module, so as to facilitate users to use legal templates later.

[0022] In summary, if Figure 1As shown, this Internet-based legal consultation and inquiry system, when in use, the user first communicates with the AI ​​human-computer interaction module of the legal AI consultation unit through text, and uses natural language processing technology to understand the questions raised by the user, and at the same time retrieves the knowledge data in the legal data knowledge base through the knowledge base retrieval module, and then retrieves the data through the intelligent retrieval module and gives corresponding answers. If the question raised by the user is more complicated, the sorting module will sort out the knowledge data that is more complicated and highly professional or not in the legal data knowledge base, and use the online lawyer recommendation module to recommend Internet online lawyers to the user, and then the legal A I consultation is converted into Internet online lawyer consultation (users can also skip AI human-computer interaction and communicate directly with Internet online lawyers), and online lawyer consultation is realized through the Internet online lawyer consultation unit. If the user needs to consult multiple fields or more complex legal content, the user can create a multi-person online consultation and communication room, and pull multiple Internet online lawyers into the multi-person online consultation and communication room for legal consultation. When the user inquires about legal issues, the user searches the content within the legal data knowledge base through the intelligent search module, and uses the search algorithm to search for related content by keyword, law article number, and case type. After the query, the queried content can be downloaded through the data download module.

[0023] Finally, a few points should be explained: First, in the description of this application, it should be noted that, unless otherwise specified and limited, the terms "installed", "connected", and "connected" should be understood in a broad sense, which may refer to mechanical connection or electrical connection, or internal communication between two components, or direct connection. "upper", "lower", "left", "right", etc. are only used to indicate relative positional relationships. When the absolute position of the object being described changes, the relative positional relationship may change; Secondly: In the drawings of the embodiments disclosed in the present invention, only the structures related to the embodiments disclosed in the present invention are involved, and other structures can refer to the general design. In the absence of conflict, the same embodiment and different embodiments of the present invention can be combined with each other; Finally: The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and principles of the present invention should be included in the protection scope of the present invention.

Claims

1. A legal consultation and inquiry system based on the Internet, comprising a legal consultation unit, a legal data knowledge base, a legal inquiry unit and a legal document generation unit, characterized in that: The legal consultation unit includes a legal AI consultation unit and an Internet online lawyer consultation unit. The legal AI consultation unit includes an AI human-computer interaction module, a knowledge base retrieval module, an intelligent retrieval module, a complex problem sorting module, an online lawyer recommendation module and a manual transfer consultation module. The Internet online lawyer consultation unit includes an instant messaging module, an AI consultation content retrieval module and a multi-person online consultation communication room. The legal inquiry unit includes a legal consultation content retrieval module, an intelligent search module, and a case retrieval and download module. The multi-person online consultation communication room is used for multi-person communication. If a user needs to consult multiple fields or more complex legal content, the user can create a multi-person online consultation communication room and pull multiple Internet online lawyers into the multi-person online consultation communication room for legal consultation.

2. The Internet-based legal consultation and inquiry system according to claim 1, characterized in that: The legal data knowledge base refers to a database that mainly collects legal information content. The legal data knowledge base covers electronic documents of various laws and regulations, judicial interpretations, case judgments, and legal articles.

3. The Internet-based legal consultation and inquiry system according to claim 1 is characterized in that: The legal data knowledge base includes a data classification unit, which is used to classify the legal knowledge in the legal data knowledge base according to the Constitution and constitutional-related laws, civil and commercial laws, administrative laws, economic laws, social laws, criminal laws, and litigation and non-litigation procedural laws.

4. The Internet-based legal consultation and inquiry system according to claim 1, characterized in that: The legal AI consulting unit communicates with the user in text through the AI ​​human-computer interaction module. The AI ​​human-computer interaction module uses natural language processing technology to understand the questions raised by the user, and retrieves the knowledge data within the legal data knowledge base through the knowledge base retrieval module. At the same time, the data is retrieved through the intelligent retrieval module and corresponding answers are given.

5. The Internet-based legal consultation and inquiry system according to claim 1 is characterized by: The complex problem sorting module is used to sort out knowledge data that is more complex and highly professional or not available in the legal data knowledge base, the online lawyer recommendation module is used to recommend Internet online lawyers to users, and the manual transfer consultation module is used to convert legal AI consultation into Internet online lawyer consultation.

6. The Internet-based legal consultation and inquiry system according to claim 1 is characterized in that: The AI ​​consulting content retrieval module is used to retrieve the content of communication between the user and the legal AI consulting unit.

7. The Internet-based legal consultation and inquiry system according to claim 1 is characterized in that: The instant messaging module is used for communication between users and online lawyers on the Internet. The instant messaging module supports multiple communication methods such as voice, text or video to achieve rapid communication.

8. The Internet-based legal consultation and inquiry system according to claim 1 is characterized by: The legal consultation content retrieval module is used to retrieve the content of legal consultation provided by the user through the legal consultation unit, and the intelligent search module is used to search the content within the legal data knowledge base, and use the search algorithm to search for relevant content by querying keywords, legal article numbers, and case types.

9. The Internet-based legal consultation and inquiry system according to claim 1 is characterized by: The data download module is used to download the content that the user searches for in the legal data knowledge base.

10. The Internet-based legal consultation and inquiry system according to claim 1, characterized in that: The legal document generation unit includes a template library, a template query and retrieval module, a template custom editing module and a template download module. The template library provides templates for contracts, complaints and legal opinions. The template custom editing module is used by users to manually customize and edit templates. The template download module is used to download templates.

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