Multi-source data-based emergency scheduling method and system for water affair emergencies, and medium

Abstract

The invention provides a multi-source data-based emergency scheduling method and system for water affair emergencies and a medium. The method comprises the following steps of: obtaining information of the water affair emergencies to trigger an emergency scheduling mechanism; based on the water affair emergency information, performing type judgment and shunting to obtain different event types; outputting to corresponding processing clients based on different event types, and obtaining feedback data of the processing clients to obtain an execution data list; and issuing the execution data list to an execution client, and obtaining feedback data of the execution client to exit the emergency scheduling mechanism. According to the multi-source data-based emergency scheduling method and system for the water affair emergencies and the medium, each process node is flexibly configured in an intelligent water affair work order management method, so that the emergency processing is quickly completed with high quality, the emergency solving time is shortened, the emergency processing capability is greatly improved, and the working efficiency is improved. And life and property safety of residents is guaranteed.

Description

Technical Field

[0001] The present invention belongs to the technical field of data processing, and particularly relates to a water service emergency dispatching method, system and medium based on multi-source data. Background Art

[0002] In recent years, under the background of vigorously promoting the digital transformation of the industry, the water service industry is also carrying out "intelligent" innovation and reform, and the concept of "intelligent water service" has emerged accordingly. More and more enterprise applications have shifted to the mobile terminal, and the efficiency, convenience, anytime and anywhere availability, and user experience it brings are incomparable to the traditional PC industry.

[0003] Currently, in the construction of the intelligent water service system, water service management mainly serves regular inspection, maintenance, dredging, silt cleaning and other operations. Its basic idea is: based on the basic attributes of the spatial location of water supply and drainage pipelines and facilities, combined with the material conditions such as team members, vehicles and tools, to formulate fixed routes for inspection, maintenance, dredging and silt cleaning, and to realize the issuance and supervision of tasks through the interaction between the PC terminal and the mobile terminal. However, at present, this task management mode only operates internally among water service company departments, without considering factors such as the general public users and front-end sensing devices, and does not support the dispatching tasks of various emergency events such as emergency events reported by the general public users and abnormal events reported by the front-end sensing devices as information sources, resulting in problems such as opaque supervision of discovered emergency situations, long processing time, and low processing efficiency for the public; secondly, misoperations or ineffective operations are prone to occur, resulting in incomplete problem solving or even rework; in addition, the existing emergency disposal plans rely heavily on manual dispatching judgments, which to a certain extent affects various decision-making supports and there is still a certain gap from water service intelligence, and urgent solutions are needed. Summary of the Invention

[0004] In view of the above-mentioned disadvantages of the prior art, the purpose of the present invention is to provide a water service emergency dispatching method, system and medium based on multi-source data to solve the above problems.

[0005] In a first aspect, the present invention provides a water service emergency dispatching method based on multi-source data, and the method includes the following steps:

[0006] Obtain water service emergency event information to trigger an emergency dispatching mechanism;

[0007] Based on the water service emergency event information, perform type judgment and diversion to obtain different event types;

[0008] Output to the corresponding processing client according to different event types, and obtain the execution data sheet by obtaining the feedback data of the processing client;

[0009] Send the execution data sheet to the execution client based on the above, and obtain the feedback data of the execution client to exit the emergency dispatch mechanism.

[0010] In a possible implementation manner of the present application, the obtaining of the water service emergency information specifically includes:

[0011] Respond to different reporting mechanisms, where the reporting mechanisms at least include public reporting, staff reporting, and business platform reporting;

[0012] Obtain the water service emergency information based on the reporting window of public reporting; and

[0013] Obtain the water service emergency information based on the handheld device of the staff; and

[0014] Obtain the water service emergency information based on the monitoring equipment of the business platform.

[0015] In a possible implementation manner of the present application, the type judgment and diversion are performed based on the water service emergency information to obtain different event types, specifically including:

[0016] Input the obtained water service emergency information into a preset platform event screening library for analysis and judgment to obtain a judgment result;

[0017] Divert the water service emergency information based on the judgment result, where the judgment result includes a first result, a second result, and a third result;

[0018] After diverting the water service emergency information, different event types are obtained, where the first result is marked as the non - processing type, and the second result and the third result are marked as the to - be - processed type.

[0019] In a possible implementation manner of the present application, the output to the corresponding processing client based on different event types and obtaining the feedback data of the processing client to obtain the execution data sheet specifically includes:

[0020] Output the event type to the processing client, and the processing client includes the intelligent device bound by the processing responsible person, where

[0021] For the event types of the second result and the third result, data processing is specifically performed based on the feedback data of the processing client to generate the execution data sheet;

[0022] For the event type of the first result, "no processing required" is automatically filled in the execution data sheet.

[0023] In a possible implementation manner of the present application, the sending the execution data sheet to the execution client specifically includes:

[0024] Associate data according to the scope of responsibility, shift schedule, and matters to be executed and processed to determine the target execution team corresponding to the current execution data sheet;

[0025] Respond to the distribution mechanism to distribute the execution data sheet to the intelligent device bound to the target execution team in the execution client.

[0026] In a possible implementation manner of the present application, the distribution of the execution data sheet to the execution client specifically further includes:

[0027] Obtain a detailed list of supervision responsible persons based on the target execution team;

[0028] Respond to the distribution mechanism to synchronously distribute the execution data sheet to the intelligent device bound to the supervision responsible person matched with the target execution team.

[0029] In a possible implementation manner of the present application, the obtaining of the feedback data of the execution client to exit the emergency dispatch mechanism specifically includes:

[0030] Perform data retrieval on the preset first data bit and second data bit until all are retrieved, and then exit the current emergency dispatch mechanism, where

[0031] Obtain the feedback data of the intelligent device bound to the target execution team and fill it into the first data bit;

[0032] Obtain the feedback data of the intelligent device bound to the supervision responsible person and fill it into the second data bit.

[0033] In a second aspect, the present invention provides a water service emergency dispatch system based on multi-source data, and the system includes:

[0034] An acquisition module, configured to acquire water service emergency event information to trigger an emergency dispatch mechanism;

[0035] A judgment module, configured to perform type judgment and diversion based on the water service emergency event information to obtain different event types;

[0036] An output module, configured to output to the corresponding processing client based on different event types, and obtain the feedback data of the processing client to obtain an execution data sheet;

[0037] A distribution module, configured to distribute to the execution client based on the execution data sheet, and obtain the feedback data of the execution client to exit the emergency dispatch mechanism.

[0038] In a third aspect, the present invention provides an electronic device, and the electronic device includes: a processor and a memory;

[0039] The memory is used to store a computer program;

[0040] The processor is used to execute the computer program stored in the memory, so that the electronic device executes the above-mentioned water emergency dispatch method based on multi-source data.

[0041] In a fourth aspect, the present invention provides a computer-readable storage medium, on which a computer program is stored, and when the program is executed by an electronic device, it implements the above-mentioned water emergency dispatch method based on multi-source data.

[0042] As described above, the water emergency dispatch method, system and medium based on multi-source data according to the present invention have flexible configuration of each process node in the intelligent water service work order management method, realizing fast and high-quality completion of emergency event processing, shortening the emergency event resolution time, greatly improving the processing ability to cope with emergencies, and ensuring the safety of residents' lives and property. It has the following beneficial effects:

[0043] (1) Collecting public complaint windows, portable handheld devices, and front-end monitoring devices as intelligent water service event sources can improve the discovery rate of abnormal water management events, reduce the response processing duration, and improve the efficiency of problem handling.

[0044] (2) During the task execution process, misoperations or invalid operations can be reduced to ensure the resolution of emergencies, and after the task execution, the execution data sheet can be converted into a pre-plan knowledge base to improve the subsequent water dispatch decision support ability and facilitate water service intelligence. Description of the Drawings

[0045] Figure 1 It shows a schematic diagram of the scenario of the electronic device according to an embodiment of the present invention;

[0046] Figure 2 It shows a schematic diagram of the method steps of the water emergency dispatch method based on multi-source data according to an embodiment of the present invention;

[0047] Figure 3 It shows a schematic diagram of the method steps of the water emergency dispatch method based on multi-source data according to an embodiment of the present invention;

[0048] Figure 4 It shows a schematic diagram of the method steps of the water emergency dispatch method based on multi-source data according to an embodiment of the present invention;

[0049] Figure 5 It shows a schematic diagram of the method steps of the water emergency dispatch method based on multi-source data according to an embodiment of the present invention;

[0050] Figure 6Shown is a schematic structural diagram of the water emergency dispatching system based on multi-source data according to an embodiment of the present invention;

[0051] Figure 7 Shown is a schematic structural diagram of the electronic device according to an embodiment of the present invention. Detailed implementation manners

[0052] The following uses specific examples to illustrate the implementation manners of the present invention. Those skilled in the art can easily understand other advantages and effects of the present invention from the content disclosed in this specification. The present invention can also be implemented or applied through other different specific implementation manners. Various details in this specification can also be modified or changed based on different viewpoints and applications without departing from the spirit of the present invention. It should be noted that, without conflict, the following embodiments and the features in the embodiments can be combined with each other.

[0053] It should be noted that the diagrams provided in the following embodiments only illustrate the basic concept of the present invention in a schematic manner. Therefore, only the components related to the present invention are shown in the diagrams, rather than being drawn according to the number, shape, and size of the components in actual implementation. The types, quantities, and proportions of the components in actual implementation can be arbitrarily changed, and the component layout type may also be more complex.

[0054] The following embodiments of the present invention provide a water emergency dispatching method based on multi-source data, which can be applied to an electronic device as Figure 1 shown. The electronic device described in the present invention may include a mobile phone 11 with a wireless charging function, a tablet computer 12, a notebook computer 13, a wearable device, a vehicle-mounted device, an augmented reality (AR) / virtual reality (VR) device, an ultra-mobile personal computer (UMPC), a netbook, a personal digital assistant (PDA), etc. The specific type of the electronic device is not limited in the embodiments of the present invention.

[0055] For example, the electronic device may be a station (STAION, ST) in a WLAN with wireless charging function, a cellular phone with wireless charging function, a cordless phone, a Session Initiation Protocol (SIP) phone, a Wireless Local Loop (WLL) station, a Personal Digital Assistant (PDA) device, a handheld device with wireless charging function, a computing device or other processing device, a computer, a laptop computer, a handheld communication device, a handheld computing device, and / or other devices for communicating on a wireless system, as well as next-generation communication systems, such as mobile terminals in a 5G network, mobile terminals in a future evolved Public Land Mobile Network (PLMN), or mobile terminals in a future evolved Non-terrestrial Network (NTN).

[0056] Next, the technical solutions in the embodiments of the present invention will be described in detail with reference to the accompanying drawings in the embodiments of the present invention.

[0057] Specifically, please refer to Figure 2 , in an embodiment of the invention, the water emergency dispatching method based on multi-source data of the present invention includes the following steps:

[0058] Step S202, obtaining water emergency information to trigger the emergency dispatching mechanism;

[0059] Step S204, performing type judgment and diversion based on the water emergency information to obtain different event types;

[0060] Step S206, outputting to the corresponding processing client based on different event types, and obtaining feedback data of the processing client to obtain an execution data sheet;

[0061] Step S208, issuing to the execution client based on the execution data sheet, and obtaining feedback data of the execution client to exit the emergency dispatching mechanism.

[0062] It should be noted that in this embodiment, during emergency dispatching, it is necessary to establish data acquisition, data analysis, and data distribution to the executors for execution, and finally obtain the successful feedback from the executors to end the current emergency dispatching. Specifically, first, obtain the water service emergency event information from multiple channels, thereby triggering the emergency dispatching mechanism. Among them, after entering the emergency dispatching mechanism, it is necessary to first perform type judgment and diversion based on the water service emergency event information to obtain different event types, so as to perform data diversion processing more precisely and ensure a high response speed. Further, based on different event types, output to the corresponding processing clients, so that it can be targeted to different responsible persons based on different events, and obtain the feedback data of the processing clients to obtain the execution data sheet, that is, obtain the execution data sheet by obtaining the solution formulated by the responsible person. Finally, based on the execution data sheet, distribute it to the execution client. When distributing, specifically, two objects are distributed, one is the executor and the other is the supervisor. Therefore, when obtaining the feedback data of the execution client to exit the emergency dispatching mechanism, it is necessary to obtain the successful feedback data of both objects before exiting. The following description will elaborate on the technical features of this case in detail.

[0063] Further, in an embodiment of the invention, the obtaining of the water service emergency event information, as Figure 3 shown, specifically includes the following steps:

[0064] Step S302, respond to different reporting mechanisms, where the reporting mechanisms at least include public reporting, staff reporting, and business platform reporting;

[0065] Step S304, obtain the water service emergency event information based on the reporting window of public reporting;

[0066] Step S306, obtain the water service emergency event information based on the handheld device of the staff;

[0067] Step S308, obtain the water service emergency event information based on the monitoring device of the business platform.

[0068] It should be noted that in this embodiment, it specifically illustrates how to obtain the water service emergency event information. Among them, three acquisition channels are specifically illustrated. Specifically, the three channels correspond to different reporting mechanisms, where the reporting mechanisms at least include public reporting, staff reporting, and business platform reporting. Therefore, corresponding information can be obtained in response to different reporting mechanisms, including obtaining the water service emergency event information based on the reporting window of public reporting; and obtaining the water service emergency event information based on the handheld device of the staff; and obtaining the water service emergency event information based on the monitoring device of the business platform.

[0069] Specifically, based on various abnormal information of the public, staff, and the Internet of Things platform, an emergency event mechanism is triggered. During application, a public communication and reporting window can be provided to facilitate the public and tourists to report emergency event information in real time. Staff and inspection personnel can report emergency event information in a timely manner through mobile devices. During emergency response, the threshold for each monitoring data to trigger an alarm can be set according to the design plan, historical data, and dispatching plan, thereby setting the emergency response level.

[0070] Further, in an embodiment of the invention, the type of the water service emergency event information is judged and diverted to obtain different event types, such as Figure 4 shown, which specifically includes the following steps:

[0071] Step S402, input the obtained water service emergency event information into a preset platform event screening library for analysis and judgment to obtain a judgment result;

[0072] Step S404, divert the water service emergency event information based on the judgment result, where the judgment result includes a first result, a second result, and a third result;

[0073] Step S406, after diverting the water service emergency event information, different event types are obtained, where the first result is marked as the non-processing type, and the second result and the third result are marked as the to-be-processed type.

[0074] It should be noted that in this embodiment, in order to improve the processing speed and reduce the processing process, the specific event types described correspond to the "non-processing type" and the "to-be-processed type". First, the obtained water service emergency event information needs to be input into a preset platform event screening library for analysis and judgment to obtain a judgment result. The platform event screening library is a data automatic processing platform that can judge based on different emergency event information and perform data transmission. Further, the water service emergency event information is diverted based on the judgment result, where the judgment result includes a first result, a second result, and a third result, so as to obtain different event types after diverting the water service emergency event information, where the first result is marked as the non-processing type, and the second result and the third result are marked as the to-be-processed type.

[0075] Specifically, after the emergency event information enters the platform event screening library, when performing analysis and judgment, it can be judged by means of historical knowledge base, manual experience, objective reason analysis, etc. Then, when diverting, it can be diverted based on the following:

[0076] ①. Events caused by uncontrollable objective factors (such as power outages, construction) through analysis, the system can automatically recycle the event and no longer process it later, which specifically corresponds to the first result in this embodiment;

[0077] ②. If it is confirmed to be an emergency event after analysis, proceed to the next step for further processing, which specifically corresponds to the second result and the third result in this embodiment, where the second result is an event caused by controllable objective factors, and the third result is an event caused by subjective factors.

[0078] Further, in an embodiment of the invention, the outputting to the corresponding processing client based on different event types and obtaining the feedback data of the processing client to obtain the execution data sheet specifically includes:

[0079] The event type is output to a processing client, wherein the processing client includes a smart device bound to a processing responsible person, wherein:

[0080] The event types of the second result and the third result are specifically based on the feedback data of the processing client to perform data processing to generate the execution data sheet;

[0081] The event type of the first result is automatically filled in the execution data sheet without any processing.

[0082] It should be noted that, in this embodiment, how to obtain an execution data sheet is specifically described, wherein the execution data sheet described in this embodiment includes two types, one is a solution for processing client feedback, and the other is automatically filled in and does not require processing. Specifically, the event type is first output to the processing client, and the processing client includes a smart device bound to the processing person in charge, thereby providing the processing person in charge with emergency event information to analyze and judge the emergency event information to formulate a solution. Furthermore, after the event types of the second result and the third result are fed back to the processing person in charge, data processing can be performed based on the feedback data of the processing client to generate the execution data sheet; and the event type of the first result is automatically filled in in the execution data sheet as no processing is required, and does not need to be output to the processing client.

[0083] Specifically, in actual application, after receiving the event type, the person responsible for handling the incident will begin to analyze the emergency information. He can automatically match the information according to the specific matters of the incident, the location of the incident, the working environment, the emergency response level and other information, and invert the evaluation results based on the historical model, so as to formulate different solutions.

[0084] Further, in an embodiment of the invention, the sending to the execution client based on the execution data sheet specifically includes:

[0085] Data association is performed based on the scope of responsibility, shift scheduling and execution processing items to determine the target execution team corresponding to the current execution data sheet;

[0086] The response distribution mechanism is used to distribute the execution data sheet to the intelligent device bound to the target execution team in the execution client.

[0087] It should be noted that in this embodiment, it is specifically described that the execution client for distribution is the intelligent device bound to the target execution team. Among them, when the execution data sheet is distributed to the execution client, data association is specifically performed according to the scope of responsibility, the scheduling situation, and the execution processing matters to determine the target execution team corresponding to the current execution data sheet, so as to respond to the distribution mechanism and distribute the execution data sheet to the intelligent device bound to the target execution team in the execution client.

[0088] Furthermore, in an embodiment of the invention, the distribution of the execution data sheet to the execution client specifically further includes:

[0089] Obtain the detailed list of supervision responsible persons based on the target execution team;

[0090] Respond to the distribution mechanism to synchronously distribute the execution data sheet to the intelligent device bound to the supervision responsible person matched with the target execution team.

[0091] It should be noted that in this embodiment, it is specifically described that the execution client for distribution is the intelligent device bound to the supervision responsible person. Among them, the detailed list of supervision responsible persons is obtained based on the target execution team, so as to respond to the distribution mechanism and synchronously distribute the execution data sheet to the intelligent device bound to the supervision responsible person matched with the target execution team.

[0092] Furthermore, in an embodiment of the invention, obtaining the feedback data of the execution client to exit the emergency dispatching mechanism, as Figure 5 shown, specifically includes the following steps:

[0093] Step S502, perform data retrieval on the preset first data bit and second data bit until all are retrieved, and then exit the current emergency dispatching mechanism;

[0094] Step S504, obtain the feedback data of the intelligent device bound to the target execution team and fill it into the first data bit;

[0095] Step S506, obtain the feedback data of the intelligent device bound to the supervision responsible person and fill it into the second data bit.

[0096] It should be noted that in this embodiment, it is specifically described how to exit the emergency dispatch mechanism. Among them, it is necessary to perform data retrieval on the preset first data bit and second data bit until all are retrieved, and then exit the current emergency dispatch mechanism. The retrieved data shows that the target execution team solves the water service emergency according to the solution, and the supervision responsible person successfully accepts it before the current emergency dispatch mechanism can be exited. Among them, the feedback data of the intelligent device bound to the target execution team is obtained and filled into the first data bit, and the feedback data of the intelligent device bound to the supervision responsible person is obtained and filled into the second data bit. By filling different data bits, it is convenient to perform traversal retrieval until the feedback data in both data bits is successful before exiting.

[0097] Specifically, in actual application, after receiving the execution data sheet, the target execution team starts to execute according to the task content. During the execution process, keep the communication and recording functions of relevant equipment unobstructed, ensure communication with the supervisors of the disposal form, and give real-time feedback on the on-site situation, treatment opinions, etc. And it can conduct online consultations with relevant personnel to optimize and improve the treatment plan, ensure full recording of the plan execution process, timely communicate on plan optimization, and support third parties to view the execution status of the tasks in the current execution data sheet in real time through various monitoring devices such as videos, flow meters, and water quality monitors until the target execution team solves the water service emergency according to the solution.

[0098] At the same time, the target execution team takes pictures and uploads the disposal results of various events through the mobile device, and feeds them back to the supervision responsible person for approval. The supervision responsible person can review the effectiveness of the event handling based on the on-site records feedback by the execution team and the data uploaded in real time by various monitoring devices. After the supervision responsible person approves and accepts, it indicates that the supervision responsible person has successfully accepted. In addition, the execution data sheet can be transferred to the solution knowledge base for subsequent task sheet analysis, and at the same time, it enters the performance appraisal library to realize the appraisal of departments and personnel.

[0099] The embodiment of the present application also provides a water service emergency dispatch system based on multi-source data. The water service emergency dispatch system based on multi-source data can implement the water service emergency dispatch method based on multi-source data described in the present application. However, the implementation device of the water service emergency dispatch method based on multi-source data described in the present application includes but is not limited to the structure of the water service emergency dispatch system based on multi-source data listed in this embodiment. Any structural deformation and replacement of the existing technology made according to the principle of the present application are included in the protection scope of the present application.

[0100] Please refer to Figure 6 , in an embodiment, a water service emergency dispatch system 60 based on multi-source data provided in this embodiment, the system includes:

[0101] An acquisition module 61, configured to acquire water service emergency information to trigger an emergency dispatch mechanism;

[0102] A judgment module 62, configured to perform type judgment and diversion based on the water service emergency information to obtain different event types;

[0103] An output module 63, configured to output to corresponding processing clients based on different event types, and obtain feedback data of the processing clients to obtain an execution data sheet;

[0104] A distribution module 64, configured to distribute to an execution client based on the execution data sheet, and obtain feedback data of the execution client to exit the emergency dispatch mechanism.

[0105] Since the specific implementation manner of this embodiment corresponds to the foregoing method embodiment, the same details will not be repeated here. Those skilled in the art should also understand that Figure 6 The division of each module in the embodiment is only a division of logical functions. In actual implementation, it can be fully or partially integrated into one or more physical entities. And these modules can all be implemented in the form of software called by a processing element, or all in the form of hardware, or some modules can be implemented in the form of software called by a processing element and some modules in the form of hardware.

[0106] In several embodiments provided by the present invention, it should be understood that the disclosed system, device or method can be implemented in other ways. For example, the device embodiment described above is only illustrative. For example, the division of modules / units is only a division of logical functions. In actual implementation, there can be other division methods. For example, multiple modules or units can be combined or integrated into another system, or some features can be ignored or not executed. Another point, the displayed or discussed coupling or direct coupling or communication connection between each other can be through some interfaces, and the indirect coupling or communication connection of devices or modules or units can be in electrical, mechanical or other forms.

[0107] The modules / units described as separate components may or may not be physically separated. The components displayed as modules / units may or may not be physical modules, that is, they can be located in one place, or distributed to multiple network units. Some or all of the modules / units can be selected according to actual needs to achieve the purpose of the embodiments of the present invention. For example, in each embodiment of the present invention, the various functional modules / units can be integrated in a processing module, or each module / unit can exist physically alone, or two or more modules / units can be integrated in one module / unit.

[0108] Those of ordinary skill in the art should further realize that the units and algorithm steps of each example described in combination with the embodiments disclosed herein can be implemented by electronic hardware, computer software, or a combination of the two. To clearly illustrate the interchangeability of hardware and software, the composition and steps of each example have been generally described according to functions in the above description. Whether these functions are executed in a hardware or software manner depends on the specific application and design constraints of the technical solution. Professional technicians can use different methods to implement the described functions for each specific application, but such implementation should not be considered to exceed the scope of the present invention.

[0109] Embodiments of the present invention also provide a computer-readable storage medium. Those of ordinary skill in the art can understand that all or part of the steps in the methods of the above embodiments can be completed by instructing a processor through a program. The program can be stored in a computer-readable storage medium. The storage medium is a non-transitory medium, such as random access memory, read-only memory, flash memory, hard disk, solid-state drive, magnetic tape, floppy disk, optical disc, and any combination thereof. The above storage medium can be any available medium that can be accessed by a computer or a data storage device such as a server or a data center that integrates one or more available media. The available medium can be a magnetic medium (e.g., floppy disk, hard disk, magnetic tape), an optical medium (e.g., digital video disc (DVD)), or a semiconductor medium (e.g., solid-state disk (SSD)), etc.

[0110] In summary, the present invention uses the data collected manually and by devices as the input source of the task order, combines with front-end sensing devices to supervise the task execution process, and supplements with the method of inversion evaluation based on the intelligent water service model. Under the basic work order process configuration, only simple operations are required to complete the full closed-loop management operation of daily and emergency event task orders. In the intelligent water service work order management method, the configuration of each process node is flexible, realizing the rapid and high-quality handling of emergency events, shortening the resolution time of emergency events, greatly improving the handling ability of emergencies, ensuring the safety of residents' lives and property, while reducing the operation and management costs of departments / enterprises, enhancing the competitiveness and advantages of enterprises in the industry, and promoting the informatization and intelligent transformation and development of the industry.

[0111] Embodiments of the present invention also provide an electronic device. The electronic device includes a processor and a memory.

[0112] The memory is used to store a computer program.

[0113] The memory includes various media that can store program codes, such as ROM, RAM, magnetic disks, USB flash drives, memory cards, or optical discs.

[0114] The processor is connected to the memory and is configured to execute the computer program stored in the memory, so that the electronic device executes the above-mentioned emergency dispatching method for water service emergencies based on multi-source data.

[0115] Preferably, the processor can be a general-purpose processor, including a central processing unit (CPU for short), a network processor (NP for short), etc.; it can also be a digital signal processor (DSP for short), an application specific integrated circuit (ASIC for short), a field programmable gate array (FPGA for short), or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components.

[0116] As Figure 7 shown, the electronic device of the present invention is presented in the form of a general computing device. The components of the electronic device may include, but are not limited to: one or more processors or processing units 71, a memory 72, and a bus 73 connecting different system components (including the memory 72 and the processing unit 71).

[0117] The bus 73 represents one or more of several types of bus architectures, including a memory bus or a memory controller, a peripheral bus, a graphics acceleration port, a processor, or a local bus using any of the various bus architectures. For example, these architectures include, but are not limited to, an Industry Standard Architecture (ISA) bus, a Micro Channel Architecture (MAC) bus, an Enhanced ISA bus, a Video Electronics Standards Association (VESA) local bus, and a Peripheral Component Interconnect (PCI) bus.

[0118] The electronic device typically includes a variety of computer system-readable media. These media can be any available media that can be accessed by the electronic device, including volatile and non-volatile media, removable and non-removable media.

[0119] The memory 72 may include computer system readable media in the form of volatile memory, such as random access memory (RAM) 721 and / or cache memory 722. The electronic device may further include other removable / non-removable, volatile / non-volatile computer system storage media. By way of example only, the storage system 723 may be used for reading and writing on non-removable, non-volatile magnetic media ( Figure 7 not shown, commonly referred to as a "hard disk drive"). Although Figure 7 not shown in the figure, a disk drive for reading and writing on removable non-volatile disks (such as "floppy disks") and an optical disk drive for reading and writing on removable non-volatile optical disks (such as CD-ROM, DVD-ROM or other optical media) may be provided. In these cases, each drive may be connected to the bus 73 through one or more data media interfaces. The memory 72 may include at least one program product having a set (e.g., at least one) of program modules configured to perform the functions of the embodiments of the present invention.

[0120] A program / utility 724 having a set (at least one) of program modules 7241 may be stored, for example, in the memory 72. Such program modules 7241 include but are not limited to an operating system, one or more application programs, other program modules, and program data. An implementation of a network environment may be included in each or some combination of these examples. The program modules 7241 generally perform the functions and / or methods in the embodiments described in the present invention.

[0121] The electronic device may also communicate with one or more external devices (such as a keyboard, a pointing device, a display, etc.), and may also communicate with one or more devices that enable a user to interact with the electronic device, and / or communicate with any device that enables the electronic device to communicate with one or more other computing devices (such as a network card, a modem, etc.). Such communication may be carried out through an input / output (I / O) interface 74. Also, the electronic device may communicate with one or more networks (such as a local area network (LAN), a wide area network (WAN), and / or a public network, such as the Internet) through a network adapter 75. As Figure 7 shown, the network adapter 75 communicates with other modules of the electronic device through the bus 73. It should be understood that although not shown in the figure, other hardware and / or software modules may be used in conjunction with the electronic device, including but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, and data backup storage systems, etc.

[0122] The above embodiments are only illustrative of the principles and effects of the present invention and are not intended to limit the present invention. Any person familiar with this technology can modify or change the above embodiments without departing from the spirit and scope of the present invention. Therefore, all equivalent modifications or changes made by those with ordinary knowledge in the technical field without departing from the spirit and technical idea disclosed by the present invention should still be covered by the claims of the present invention.

Claims

1. A water emergency dispatch method based on multi-source data, characterized in that: include: Obtain water emergency information to trigger emergency dispatch mechanism; Based on the water affairs emergency information, type judgment and diversion are performed to obtain different event types; Output to corresponding processing clients based on different event types, and obtain feedback data from the processing clients to obtain an execution data sheet; Based on the execution data, it is sent to the execution client, and feedback data from the execution client is obtained to exit the emergency dispatch mechanism.

2. The water affairs emergency dispatch method based on multi-source data according to claim 1 is characterized in that: The obtaining of water affairs emergency information specifically includes: Respond to different reporting mechanisms, wherein the reporting mechanisms at least include public reporting, staff reporting and business platform reporting; Obtaining the water affairs emergency information based on the reporting window reported by the public; and Obtaining the water emergency information based on the staff's handheld device; and The monitoring equipment based on the business platform obtains the water emergency information.

3. The water affairs emergency dispatch method based on multi-source data according to claim 2 is characterized in that: The type judgment and diversion based on the water affairs emergency information to obtain different event types specifically includes: Input the acquired water affairs emergency information into a preset platform event screening library for analysis and judgment to obtain a judgment result; Diverting the water affairs emergency information based on the judgment result, wherein the judgment result includes a first result, a second result and a third result; After the water emergency information is divided, different event types are obtained, wherein the first result is marked as an unprocessed type, and the second result and the third result are marked as to-be-processed types.

4. The water affairs emergency dispatch method based on multi-source data according to claim 3 is characterized in that: The outputting to the corresponding processing client based on different event types and obtaining the feedback data of the processing client to obtain the execution data sheet specifically includes: The event type is output to a processing client, wherein the processing client includes a smart device bound to a processing responsible person, wherein: The event types of the second result and the third result are specifically based on the feedback data of the processing client to perform data processing to generate the execution data sheet; The event type of the first result is automatically filled in the execution data sheet without any processing.

5. The water affairs emergency dispatch method based on multi-source data according to claim 4 is characterized in that: The step of sending the execution data to the execution client specifically includes: Data association is performed based on the scope of responsibility, shift scheduling and execution processing items to determine the target execution team corresponding to the current execution data sheet; The response sending mechanism sends the execution data sheet to the smart device bound to the target execution team in the execution client.

6. The water affairs emergency dispatch method based on multi-source data according to claim 5 is characterized in that: The sending of the execution data to the execution client specifically includes: Obtain a detailed list of supervisory responsibilities based on the target execution team; The response distribution mechanism is to synchronously distribute the execution data sheet to the smart device bound to the supervisory person matched with the target execution team.

7. The method for emergency dispatch of water affairs emergencies based on multi-source data according to claim 6, characterized in that: The obtaining of feedback data from the executing client to exit the emergency dispatch mechanism specifically includes: The preset first data bit and the second data bit are retrieved, and the current emergency dispatch mechanism is exited when all the data bits are retrieved. Obtain feedback data from the smart device bound to the target execution team and fill in the first data position; Obtain feedback data from the smart device bound to the person in charge of supervision and fill in the second data position.

8. A water emergency dispatch system based on multi-source data, characterized in that: include: An acquisition module is used to obtain water emergency information to trigger an emergency dispatch mechanism; A judgment module, used to judge and divert the water emergency event information to obtain different event types; An output module, used to output to a corresponding processing client based on different event types, and obtain feedback data from the processing client to obtain an execution data sheet; The sending module is used to send the execution data to the execution client based on the execution data sheet, and obtain feedback data from the execution client to exit the emergency dispatch mechanism.

9. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the program is executed by a processor, the method for emergency dispatch of water affairs emergencies based on multi-source data as described in any one of claims 1 to 7 is implemented.

10. An electronic device, characterized in that: The electronic device comprises: a processor and a memory; wherein the memory is used to store computer programs, and the processor is used to execute the computer programs stored in the memory, so that the electronic device executes the emergency dispatch method for water emergencies based on multi-source data as described in any one of claims 1 to 7.

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