Voice service multi-channel protection method and device based on fixed-mobile fusion, and medium

By introducing solid-mobile multi-channel converged gateway and 5G channels into voice devices, the problem of easy interruption of wired connections of voice devices is solved, multi-level protection and service continuity of voice services are achieved, and the reliability and user experience of voice services are improved.

CN120091084APending Publication Date: 2025-06-03CHINA TELECOM CORP LTD
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Patent Information

Application Number
CN202510252045.6
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2025-03-04
Publication Date
2025-06-03

AI Technical Summary

Technical Problem

The wired connection of existing voice equipment is easily interrupted by external forces such as construction, which leads to interruption of voice services and difficulty in repairing, affecting the reliability and user experience of voice services.

Method used

Connect the customer-side voice equipment and the core network-side equipment through a solid-mobile multi-channel converged gateway to establish a main wired channel, a secondary wired channel and a backup 5G channel, and monitor the channel availability in real time. When the main channel is interrupted, switch to the secondary wired channel. If the secondary channel is also interrupted, switch to the backup 5G channel.

Benefits of technology

It improves the reliability and user experience of voice services, ensures that voice services can automatically switch to alternate channels when wired channels are interrupted, and ensures business continuity.

✦ Generated by Eureka AI based on patent content.

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Abstract

The invention discloses a voice service multi-channel protection method and device based on fixed-mobile fusion and a medium, and the method comprises the steps: connecting client side voice equipment and core network side equipment through a fixed-mobile multi-channel fusion gateway, and building a primary wired channel, a secondary wired channel and a standby 5G channel of the fixed-mobile multi-channel fusion gateway and the core network side equipment; the voice service between the client side voice equipment and the core network side equipment is carried through the primary wired channel, and the availability of the primary wired channel and the secondary wired channel is monitored in real time; when the primary wired channel is interrupted and the secondary wired channel is kept connected, the voice service is switched to the secondary wired channel through the fixed-mobile multi-channel fusion gateway; and when the primary wired channel and the secondary wired channel are both interrupted, the voice service is switched to the standby 5G channel through the fixed-mobile multi-channel fusion gateway. The invention improves the reliability of the voice service and the voice service use experience of the user, and can be widely applied to the technical field of communication.
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Description

Technical Field

[0001] The present invention relates to the field of communication technologies, and in particular, to a multi-channel protection method, apparatus, and medium for voice services based on fixed-mobile convergence. Background Art

[0002] Currently, most of the voice devices of network operators provide voice services through wired lines. The voice devices and the core network side devices are usually located in different computer rooms and are far apart. The voice devices are only connected to the core devices through a single wired line. However, the wired line is long and the connection is complex, and the on-site environment where it is located may be interrupted due to external forces such as construction or other reasons, resulting in the interruption of services of one or more voice devices and difficult repair. This seriously affects the use of voice services, resulting in insufficient reliability of voice services and affecting the user experience of voice services.

[0003] Term Explanation:

[0004] FMMG (Fixed-Mobile Multi-channe-fusion Gateway): Fixed-mobile multi-channel fusion gateway, which connects the customer terminal to the core side gateway device and selects an available voice channel according to the availability of the service channel.

[0005] MSSD (Multi-port Service State Detection): Multi-port service state detection, which checks the port and service state and selects the service transmission port.

[0006] 5G: The fifth-generation mobile communication technology, which features high speed, low latency, and large connection.

[0007] Network slicing: Divides the operator's physical network into multiple virtual networks, and each virtual network is divided according to different service requirements to flexibly respond to different network application scenarios. Summary of the Invention

[0008] The purpose of the present invention is to solve at least to some extent one of the technical problems existing in the prior art.

[0009] To this end, an object of an embodiment of the present invention is to provide a multi-channel protection method for voice services based on fixed-mobile convergence, which improves the reliability of voice services and the user experience of voice services.

[0010] Another object of an embodiment of the present invention is to provide a multi-channel protection apparatus for voice services based on fixed-mobile convergence.

[0011] To achieve the above technical objectives, the technical solutions adopted in the embodiments of the present invention include:

[0012] On the one hand, an embodiment of the present invention provides a multi-channel protection method for voice services based on fixed-mobile convergence, including the following steps:

[0013] Connect the customer-side voice device and the core network-side device through a fixed-mobile multi-channel convergence gateway, and establish a primary wired channel, a secondary wired channel, and a standby 5G channel between the fixed-mobile multi-channel convergence gateway and the core network-side device;

[0014] Carry the voice service between the customer-side voice device and the core network-side device through the primary wired channel, and monitor the availability of the primary wired channel and the secondary wired channel in real time;

[0015] When the primary wired channel is interrupted and the secondary wired channel remains connected, switch the voice service to the secondary wired channel through the fixed-mobile multi-channel convergence gateway;

[0016] When both the primary wired channel and the secondary wired channel are interrupted, switch the voice service to the standby 5G channel through the fixed-mobile multi-channel convergence gateway.

[0017] Further, in an embodiment of the present invention, the establishment of the primary wired channel, the secondary wired channel, and the standby 5G channel between the fixed-mobile multi-channel convergence gateway and the core network-side device specifically includes:

[0018] Connect the primary wired service access module of the fixed-mobile multi-channel convergence gateway to the PON network and then to the core network-side device to establish the primary wired channel;

[0019] Connect the secondary wired service access module of the fixed-mobile multi-channel convergence gateway to the core network-side device through fiber direct drive and an optical modem to establish the secondary wired channel;

[0020] Connect the 5G wireless access module of the fixed-mobile multi-channel convergence gateway to the core network-side device through a 5G network slice dedicated line provided by 5G UPF to establish the standby 5G channel.

[0021] Further, in an embodiment of the present invention, the real-time monitoring of the availability of the primary wired channel and the secondary wired channel specifically includes:

[0022] Configure a primary uplink interface corresponding to the primary wired service access module and a secondary uplink interface corresponding to the secondary wired service access module in the fixed-mobile multi-channel convergence gateway;

[0023] Perform multi-port service status detection on the primary uplink interface and the secondary uplink interface to obtain the port status and heartbeat information of the primary uplink interface and the secondary uplink interface respectively;

[0024] When the port of the primary uplink interface is in the down state or the heartbeat information is abnormal, it is determined that the primary wired channel is interrupted;

[0025] When the port of the secondary uplink interface is in the down state or the heartbeat information is abnormal, it is determined that the secondary wired channel is interrupted.

[0026] Further, in an embodiment of the present invention, when the primary wired channel is interrupted and the secondary wired channel remains connected, the voice service is switched to the secondary wired channel through the fixed-mobile multi-channel convergence gateway, and specifically:

[0027] When the primary wired channel is interrupted and the secondary wired channel remains connected for a preset duration, the data packets sent by the customer-side voice device are distributed to the secondary uplink interface through the service processing module of the fixed-mobile multi-channel convergence gateway, and the data packets returned by the core network-side device are received through the secondary uplink interface.

[0028] Further, in an embodiment of the present invention, the service processing module includes a primary service processing module and a standby service processing module, and the multi-channel protection method for voice services further includes the following steps:

[0029] When the primary service processing module fails, the data packets sent by the customer-side voice device and the data packets returned by the core network-side device are distributed through the standby service processing module.

[0030] Further, in an embodiment of the present invention, a standby 5G channel is established between the 5G radio access module and the core network-side device through a dedicated VLAN and a dedicated interface, and user isolation is performed between the fixed-mobile multi-channel convergence gateway and the 5G UPF through a GTP tunnel, and traffic between different customers is isolated through different DNNs.

[0031] Further, in an embodiment of the present invention, when both the primary wired channel and the secondary wired channel are interrupted, the voice service is switched to the standby 5G channel through the fixed-mobile multi-channel convergence gateway, and specifically:

[0032] When both the primary wired channel and the secondary wired channel are interrupted, the data packets sent by the customer-side voice device are distributed to the dedicated interface through the service processing module of the fixed-mobile multi-channel convergence gateway, and the data packets returned by the core network-side device are received through the dedicated interface.

[0033] On the other hand, an embodiment of the present invention provides a multi-channel protection device for voice services based on fixed-mobile convergence, including:

[0034] A service channel construction module, configured to connect a customer-side voice device and a core network-side device through a fixed-mobile multi-channel fusion gateway, and establish a primary wired channel, a secondary wired channel, and a standby 5G channel between the fixed-mobile multi-channel fusion gateway and the core network-side device;

[0035] A service channel monitoring module, configured to carry voice services between the customer-side voice device and the core network-side device through the primary wired channel, and monitor the availability of the primary wired channel and the secondary wired channel in real time;

[0036] A first service switching module, configured to switch the voice service to the secondary wired channel through the fixed-mobile multi-channel fusion gateway when the primary wired channel is interrupted and the secondary wired channel remains connected;

[0037] A second service switching module, configured to switch the voice service to the standby 5G channel through the fixed-mobile multi-channel fusion gateway when both the primary wired channel and the secondary wired channel are interrupted.

[0038] On the other hand, an embodiment of the present invention provides an electronic device, which includes a memory, a processor, a program stored on the memory and executable on the processor, and a data bus for realizing connection communication between the processor and the memory. When the program is executed by the processor, it implements the multi-channel protection method for voice services based on fixed-mobile fusion as described above.

[0039] On the other hand, an embodiment of the present invention further provides a storage medium, which is a computer-readable storage medium for computer-readable storage. The storage medium stores one or more programs, and the one or more programs can be executed by one or more processors to implement the multi-channel protection method for voice services based on fixed-mobile fusion as described above.

[0040] The advantages and beneficial effects of the present invention will be partially given in the following description, partially become obvious from the following description, or be understood through the practice of the present invention:

[0041] In the embodiments of the present invention, a fixed-mobile multi-channel fusion gateway is used to connect the customer-side voice device and the core network-side device, and a primary wired channel, a secondary wired channel, and a standby 5G channel between the fixed-mobile multi-channel fusion gateway and the core network-side device are established. The voice service between the customer-side voice device and the core network-side device is carried on the primary wired channel, and the availability of the primary wired channel and the secondary wired channel is monitored in real time. When the primary wired channel is interrupted and the secondary wired channel remains connected, the voice service is switched to the secondary wired channel through the fixed-mobile multi-channel fusion gateway. When both the primary wired channel and the secondary wired channel are interrupted, the voice service is switched to the standby 5G channel through the fixed-mobile multi-channel fusion gateway. In the embodiments of the present invention, a fixed-mobile multi-channel fusion gateway is deployed on the customer side, and a primary wired channel, a secondary wired channel, and a standby 5G channel between the fixed-mobile multi-channel fusion gateway and the core network-side device are constructed. The voice service between the customer-side voice device and the core network-side device is protected at multiple levels through the primary wired channel, the secondary wired channel, and the standby 5G channel, ensuring the normal operation of the voice service and improving the reliability of the voice service and the user experience of using the voice service. BRIEF DESCRIPTION OF THE DRAWINGS

[0042] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following introduces the drawings required to be used in the embodiments of the present invention. It should be understood that the drawings in the following introduction are only for conveniently and clearly expressing some embodiments of the technical solutions in the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without creative efforts.

[0043] Figure 1 It is a flowchart of steps of a method for multi-channel protection of voice services based on fixed-mobile convergence provided by an embodiment of the present invention;

[0044] Figure 2 It is a network diagram of the primary wired channel, the secondary wired channel, and the standby 5G channel provided by an embodiment of the present invention;

[0045] Figure 3 It is a flowchart of steps of step S101 provided by an embodiment of the present invention;

[0046] Figure 4 It is a flowchart of steps of step S102 provided by an embodiment of the present invention;

[0047] Figure 5 It is a flowchart of steps of step S103 provided by an embodiment of the present invention;

[0048] Figure 6 It is another flowchart of steps of a method for multi-channel protection of voice services based on fixed-mobile convergence provided by an embodiment of the present invention;

[0049] Figure 7 It is a flowchart of step S104 provided by an embodiment of the present invention;

[0050] Figure 8 It is a schematic structural diagram of a multi-channel protection device for voice services based on fixed-mobile convergence provided by an embodiment of the present invention;

[0051] Figure 9 It is a schematic hardware structure diagram of an electronic device provided by an embodiment of the present invention;

[0052] Figure 10 It is a schematic structural diagram of a storage medium provided by an embodiment of the present invention. Detailed implementation manners

[0053] The embodiments of the present invention will be described in detail below. The examples of the embodiments are shown in the drawings, where the same or similar reference numerals indicate the same or similar elements or elements with the same or similar functions throughout. The embodiments described below by referring to the drawings are exemplary and are only used to explain the present application, and should not be construed as a limitation to the present application. It should be noted that although the functional modules are divided in the system schematic diagram and the logical order is shown in the flowchart, in some cases, the steps shown or described may be executed in a different module division from that in the system schematic diagram or a different order from that in the flowchart. For the step numbers in the following embodiments, they are only set for the convenience of explanation and illustration, and no limitation is imposed on the order between the steps. The execution order of each step in the embodiments can be adjusted adaptively according to the understanding of those skilled in the art.

[0054] In the description of the present invention, the meaning of "a plurality of" is two or more. If the first and second are described, it is only for the purpose of distinguishing technical features and should not be construed as indicating or implying relative importance or implicitly indicating the quantity of the indicated technical features or implicitly indicating the sequence of the indicated technical features. In addition, unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by those skilled in the technical field to which this application belongs. The terms used herein are only for the purpose of describing the embodiments of this application and are not intended to limit this application.

[0055] The multi-channel protection method for voice services based on fixed-mobile convergence provided by the embodiments of the present application can be applied to terminals, can also be applied to the server side, or can be software running on the terminal or the server side. In some embodiments, the terminal can be a smart phone, a tablet computer, a laptop computer, a desktop computer, a set-top box, etc.; the server side can be configured as an independent physical server, can also be configured as a server cluster or a distributed system composed of multiple physical servers, or can also be configured as a cloud server providing basic cloud computing services such as cloud services, cloud databases, cloud computing, cloud functions, cloud storage, network services, cloud communications, middleware services, domain name services, security services, CDN, and big data and artificial intelligence platforms; the software can be an application that implements the multi-channel protection method for voice services based on fixed-mobile convergence, etc., but is not limited to the above forms.

[0056] The present application can be used in many general or special computer system environments or configurations. For example: personal computers, server computers, handheld or portable devices, tablet-type devices, multi-processor systems, microprocessor-based systems, set-top boxes, programmable consumer electronic devices, network PCs, minicomputers, mainframe computers, distributed computing environments including any of the above systems or devices, and so on. The present application can be described in the general context of computer-executable instructions executed by a computer, such as program modules. Generally, program modules include routines, programs, objects, components, data structures, etc. that perform specific tasks or implement specific abstract data types. The present application can also be practiced in a distributed computing environment where tasks are performed by remote processing devices connected through a communication network. In a distributed computing environment, program modules can be located in local and remote computer storage media including storage devices.

[0057] It should be noted that in each specific embodiment of the present application, when it comes to relevant processing that needs to be carried out based on data related to the user's identity or characteristics, such as user information, user behavior data, user historical data, and user location information, the user's permission or consent will be obtained first. Moreover, the collection, use, and processing of these data will comply with the relevant laws, regulations, and standards of the relevant countries and regions. In addition, when the embodiments of the present application need to obtain the user's sensitive personal information, the user's separate permission or separate consent will be obtained through methods such as pop-up windows or redirecting to a confirmation page. After clearly obtaining the user's separate permission or separate consent, the necessary user-related data for the embodiments of the present application to operate normally will be obtained.

[0058] The present invention mainly solves the problem of insufficient reliability of voice services in the prior art, where voice interruptions often occur due to various reasons such as the uplink channel being damaged by external forces, and it is difficult to repair, thus unable to meet customer needs. Based on the current voice services in use, a multi-service protection method is adopted to increase uplink protection redundancy. Multiple protocols and multiple ports are used for access, and multiple-channel routing is provided for uplink connection to protect voice services diversely, reducing the probability of voice services being damaged, thereby improving the end-to-end reliability performance of customer voice services and providing a service that meets the customer's voice robustness requirements. In addition, a wireless-wired integration technology is also used to provide customer voice services. The 5G UPF is utilized to provide network slice dedicated line services to achieve fixed-mobile integration, combining the advantages of strong anti-interference ability of wired networks with the flexible layout advantages of 5G wireless networks, and providing a seamless, end-to-end voice service for customers, protecting customer voice services comprehensively in an air-land integrated manner.

[0059] As Figure 1 shown in the following is a flowchart of the steps of a multi-channel protection method for voice services based on fixed-mobile integration provided by an embodiment of the present invention. Referring to Figure 1 , an embodiment of the present invention provides a multi-channel protection method for voice services based on fixed-mobile integration, which specifically includes the following steps:

[0060] S101. Connect the customer-side voice device and the core network-side device through a fixed-mobile multi-channel fusion gateway, and establish a primary wired channel, a secondary wired channel, and a standby 5G channel between the fixed-mobile multi-channel fusion gateway and the core network-side device;

[0061] S102. Carry the voice service between the customer-side voice device and the core network-side device through the primary wired channel, and monitor the availability of the primary wired channel and the secondary wired channel in real time;

[0062] S103. When the primary wired channel is interrupted and the secondary wired channel remains connected, switch the voice service to the secondary wired channel through the fixed-mobile multi-channel fusion gateway;

[0063] S104. When both the primary wired channel and the secondary wired channel are interrupted, switch the voice service to the standby 5G channel through the fixed-mobile multi-channel fusion gateway.

[0064] As Figure 2The figure shows a networking schematic diagram of the primary wired channel, secondary wired channel, and backup 5G channel provided by the embodiments of the present invention. Based on multi-channel uplink and multi-port access, the embodiments of the present invention enhance the uplink protection mechanism. By using a fixed-mobile multi-channel fusion gateway and combining wired and 5G wireless, diverse protection for services is achieved, realizing high reliability of services. The feasible service protection methods are implemented through the service system architecture, which consists of a fixed-mobile multi-channel fusion gateway and the primary wired service access module, secondary wired service access module, and 5G wireless access module deployed on this gateway. It can achieve reliable processing of services, realize customer service protection, provide end-to-end voice services with high robustness performance through the fixed-mobile fusion of wired and 5G wireless, make the voice services have security and reliability, and can be realized by using the existing network resources, being easy to expand and maintain.

[0065] In the embodiments of the present invention, a fixed-mobile multi-channel fusion gateway is deployed on the customer side, and the primary wired channel, secondary wired channel, and backup 5G channel between the fixed-mobile multi-channel fusion gateway and the core network side equipment are constructed. Through the primary wired channel, secondary wired channel, and backup 5G channel, multi-level protection is carried out on the voice service between the customer side voice device and the core network side device, ensuring the normal operation of the voice service, improving the reliability of the voice service and the user's voice service usage experience.

[0066] As Figure 3 shown is a step flowchart of step S101 provided by the embodiments of the present invention. Referring to Figure 3 , further as an optional implementation manner, the primary wired channel, secondary wired channel, and backup 5G channel between the fixed-mobile multi-channel fusion gateway and the core network side equipment are established, which specifically includes:

[0067] S1011: Connect the primary wired service access module of the fixed-mobile multi-channel fusion gateway to the PON network and then to the core network side equipment to establish the primary wired channel;

[0068] S1012: Connect the secondary wired service access module of the fixed-mobile multi-channel fusion gateway to the core network side equipment through fiber direct drive and an optical modem to establish the secondary wired channel;

[0069] S1013: Connect the 5G wireless access module of the fixed-mobile multi-channel fusion gateway to the core network side equipment through the 5G network slice dedicated line provided by 5G UPF to establish the backup 5G channel.

[0070] Specifically, a fixed-mobile multi-channel converged gateway is arranged in the customer-side computer room, and different access modules are configured. The core network is accessed through the existing PON network, optical fiber direct access, 5G wireless access, etc., and the channel availability is checked in real time. The SIP protocol is used to achieve multi-routing and fixed-mobile uplink. The main wired service access module is used to access the PON network to connect to the core-side equipment, and the advantages of the PON network's wide networking and strong protection capabilities are used for voice transmission, and the main wired channel ( Figure 2 The secondary wired service access module is connected to the core side equipment through optical fiber direct drive + optical modem, serving as the secondary wired channel ( Figure 2 Middle channel 2), in the event of a failure in the primary wired channel, the secondary wired channel is used for data transmission, and the fast installation characteristics of optical fiber direct drive can be used to achieve rapid service release; the 5G wireless access module is flexibly arranged, and the network slicing dedicated line and QoS provided by 5G UPF are used as the means and functions of new voice dedicated line quality assurance to provide customers with 5G wireless access dedicated lines, connect customer voice equipment with the core network, and establish a backup 5G channel ( Figure 2 In channel 3), 5G UPF provides sliced ​​private line services and serves as the interconnection point between the fixed-mobile convergence gateway and the large network. It completes the encapsulation and decapsulation of the GTP protocol and opens up the connection between the fixed-mobile convergence gateway and the large network.

[0071] It can be appreciated that the fixed-mobile multi-channel converged gateway of the embodiment of the present invention is inserted in series between the client and the existing network, accesses the existing PON, optical fiber network and wireless network, does not change the existing network networking mode, is easy to maintain, and provides reliable services.

[0072] like Figure 4 FIG. 1 is a flow chart of step S102 provided in an embodiment of the present invention, referring to FIG. Figure 4 As an optional implementation, real-time monitoring of the availability of the primary wired channel and the secondary wired channel may include:

[0073] S1021. Configure a primary uplink interface corresponding to a primary wired service access module and a secondary uplink interface corresponding to a secondary wired service access module on the fixed-mobile multi-channel converged gateway;

[0074] S1022, performing multi-port service status detection on the primary uplink interface and the secondary uplink interface, and obtaining the port status and heartbeat information of the primary uplink interface and the secondary uplink interface respectively;

[0075] S1023, when the port of the primary uplink interface is in the down state or the heartbeat information is abnormal, it is determined that the primary wired channel is interrupted;

[0076] S1024: When the port of the secondary uplink interface is in a down state or the heartbeat information is abnormal, it is determined that the secondary wired channel is interrupted.

[0077] As Figure 5 shown, it is a flowchart of a step of step S103 provided by an embodiment of the present invention. Referring to Figure 5 , further as an optional implementation manner, when the primary wired channel is interrupted and the secondary wired channel remains connected, the voice service is switched to the secondary wired channel through the fixed-mobile multi-channel fusion gateway. Specifically:

[0078] S1031. When the primary wired channel is interrupted and the secondary wired channel remains connected for a preset duration, the data packets sent by the customer-side voice device are distributed to the secondary upstream interface through the service processing module of the fixed-mobile multi-channel fusion gateway, and the data packets returned by the core network-side device are received through the secondary upstream interface.

[0079] Specifically, the FMMG (fixed-mobile multi-channel fusion gateway) service system configures multi-type interface units, and each interface unit provides an upstream interface. The interface enables the MSSD protection mode. Under normal circumstances, the interfaces are all open. Whether to perform switching is determined by detecting the port status and heartbeat information. When the port of the primary upstream interface fails or normal heartbeat information cannot be received, after detection by the service processing module, the secondary upstream interface is automatically detected. If the secondary upstream interface is normal and data synchronization is normal, the system switches to the secondary wired access module, automatically switches the service to the standby upstream route, and keeps detecting the port status to achieve service protection switching and service recovery, improving service security.

[0080] As Figure 6 shown, it is another flowchart of a step of the voice service multi-channel protection method based on fixed-mobile fusion provided by an embodiment of the present invention. Referring to Figure 6 , further as an optional implementation manner, the service processing module includes a primary service processing module and a standby service processing module. The voice service multi-channel protection method further includes the following steps:

[0081] S105. When the primary service processing module fails, the data packets sent by the customer-side voice device and the data packets returned by the core network-side device are distributed through the standby service processing module.

[0082] Specifically, the FMMG (fixed-mobile multi-channel fusion gateway) configures a dual service processing module. When the primary service processing module fails, the service can be automatically switched to the standby service processing module. The primary and standby processing modules are in hot standby to ensure that the service can still run normally after a single module fails; in addition, the service system configures multiple power modules to ensure that when the primary power module fails, the standby power module takes over the work of the primary power module to ensure the normal operation of the service system.

[0083] In some optional embodiments, the FMMG (Fixed-Mobile Multi-Channel Fusion Gateway) is configured with a wired access module, which accesses the metropolitan area network MSE through methods such as PON network, fiber direct drive + optical MODEM, connects to the fixed-line core network using the SIP protocol, and ensures transmission quality and realizes service isolation by configuring QoS policies, link aggregation LACP, VPN, etc. The primary wired line and the secondary wired line are required to take different routes, in different trenches and cables, so that the interruption of one optical cable will not cause the simultaneous interruption of the two primary and secondary wired lines, further improving the service security performance.

[0084] Further as an optional implementation manner, a standby 5G channel is established between the 5G wireless access module and the core network side device through a dedicated VLAN and a dedicated interface. User isolation is performed between the fixed-mobile multi-channel fusion gateway and the 5G UPF through a GTP tunnel, and traffic between different customers is isolated through different DNNs.

[0085] Specifically, the fixed-mobile fusion gateway is configured with a wireless access module, which accesses the 5G UPF in the 5G network through the wireless network and the SDN network. The 5G UPF network slice and QoS are used as quality guarantee means, and access to the MSE is achieved through the UPF, connecting the customer device and the core network channel to ensure the normal operation of the service. The 5G core network uses a dedicated slice dedicated line for voice protection, allocates dedicated 5G service cards, and isolates access between 5G cards at the core layer. At the same time, a dedicated VLAN and a dedicated interface are used between the fixed-mobile multi-channel fusion gateway and the large network device to establish a dedicated voice protection route (i.e., a standby 5G channel) to transmit voice to the core network. User isolation is performed between the fixed-mobile multi-channel fusion gateway and the UPF through a GTP tunnel, and traffic between different customers is isolated using different DNNs. Each user is differentiated and isolated by an independent VLAN between the fixed-mobile fusion gateway and the UPF.

[0086] As Figure 7 shown is another step flow chart of step S104 provided by the embodiment of the present invention. Referring to Figure 7 , further as an optional implementation manner, when both the primary wired channel and the secondary wired channel are interrupted, the voice service is switched to the standby 5G channel through the fixed-mobile multi-channel fusion gateway. Specifically:

[0087] S1041. When both the primary wired channel and the secondary wired channel are interrupted, the data packets sent by the customer-side voice device are distributed to the dedicated interface through the service processing module of the fixed-mobile multi-channel fusion gateway, and the data packets returned by the core network side device are received through the dedicated interface.

[0088] Specifically, the fixed-mobile multi-channel fusion gateway device monitors the connectivity of the wired network channel from the device to the core network in real time. When the fusion gateway device fails to detect the heartbeat of the fixed network and detects an abnormality in the wired network channel, it intelligently switches to protection and automatically switches the service to the 5G wireless channel for transmission, that is Figure 2 Channel 3 in Figure 2 . The voice is registered to the IMS core network through the 5G channel to restore the voice service. After the wired channel returns to normal, the service is automatically switched back to the wired channel to protect the service stability.

[0089] It should also be noted that the fixed-mobile fusion gateway device is configured with wired interfaces and wireless interfaces, and can preferentially select the wired channel or the wireless channel to transmit services according to needs, and keep in touch with the core network side in real time to send service life online detection. When it is detected that both the primary and backup links of the wired channel fail and the service is unavailable, the customer service is transmitted through the 5G wireless network to complete the signaling interaction, ensuring the normal operation of the customer service, thereby improving the stability of the customer service.

[0090] The method steps of the embodiments of the present invention are described above. It can be recognized that the embodiments of the present invention adopt the fixed-mobile fusion technology, which can provide a voice service that can be used by customers and whose service reliability is at least 50% higher than that of the existing service. It has the characteristics of high service guarantee, flexible deployment, and convenient installation, provides customers with a product service of seamless switching to the 5G backup line, and is applicable to various customer demand application scenarios with high requirements for service guarantee, difficult customer equipment wiring, and frequent mobility.

[0091] The embodiments of the present invention adopt a variety of transmission media, which can solve the defect of the single transmission medium of the traditional voice networking. It can use both wired transmission and 5G mobile wireless network to transmit services, with wide applicability. It can be used for customers who temporarily require emergency service activation, and is also applicable to customers who require long-term stable operation of services; by adopting the multi-port service status detection function, the uplink protection redundancy is improved, and through various service protection methods, the reliability requirements of end-to-end services can be enhanced.

[0092] The embodiments of the present invention adopt the wireless-wired fusion technology to provide customers with voice services. It can integrate the advantages of mature PON networking, fast fiber direct drive installation, and flexible wireless networking without wiring, combine the strong anti-interference ability of wired with the flexibility of the 5G wireless network, and provide customers with a seamless and end-to-end reliable service, solve the problem of unavailable voice services caused by damaged routes commonly seen at present, provide all-round protection in the air and on land, and enhance the stability of voice services for customers, especially government and enterprise customers.

[0093] In the embodiments of the present invention, a wired network is combined with a 5G wireless network. The end-to-end slicing dedicated line capability of 5G UPF is effectively utilized, and the dedicated and QoS capabilities of the 5G wireless slicing private network are used to provide a stable and reliable wireless transmission channel. In addition, the embodiments of the present invention adopt a device cascading method, without changing the existing network networking method, with strong applicability and easy business opening and promotion.

[0094] As Figure 8 shown is a schematic structural diagram of a multi-channel protection device for voice services based on fixed-mobile convergence provided by the embodiments of the present invention. Referring to Figure 8 , the embodiments of the present invention provide a multi-channel protection device for voice services based on fixed-mobile convergence, including:

[0095] A service channel construction module, configured to connect a customer-side voice device and a core network-side device through a fixed-mobile multi-channel convergence gateway, and establish a primary wired channel, a secondary wired channel, and a standby 5G channel between the fixed-mobile multi-channel convergence gateway and the core network-side device;

[0096] A service channel monitoring module, configured to carry voice services between the customer-side voice device and the core network-side device through the primary wired channel, and monitor the availability of the primary wired channel and the secondary wired channel in real time;

[0097] A first service switching module, configured to switch the voice service to the secondary wired channel through the fixed-mobile multi-channel convergence gateway when the primary wired channel is interrupted and the secondary wired channel remains connected;

[0098] A second service switching module, configured to switch the voice service to the standby 5G channel through the fixed-mobile multi-channel convergence gateway when both the primary wired channel and the secondary wired channel are interrupted.

[0099] The content in the above method embodiments is applicable to the device embodiments of the present invention. The functions specifically implemented by the device embodiments of the present invention are the same as those in the above method embodiments, and the beneficial effects achieved are also the same as those in the above method embodiments.

[0100] The embodiments of the present invention also provide an electronic device, which includes: a memory, a processor, a program stored on the memory and executable on the processor, and a data bus for realizing the connection and communication between the processor and the memory. When the program is executed by the processor, it implements the above multi-channel protection method for voice services based on fixed-mobile convergence. The electronic device can be any intelligent terminal including a tablet computer, an in-vehicle computer, etc.

[0101] As Figure 9 shown is a schematic hardware structure diagram of the electronic device provided by the embodiments of the present invention. Referring to Figure 9 , the embodiments of the present invention provide an electronic device, including:

[0102] The processor 901 can be implemented in the form of a general-purpose CPU (Central Processing Unit), a microprocessor, an application-specific integrated circuit (ASIC), or one or more integrated circuits, etc., and is used to execute relevant programs to implement the technical solutions provided by the embodiments of the present invention;

[0103] The memory 902 can be implemented in the form of a read-only memory (ROM), a static storage device, a dynamic storage device, or a random access memory (RAM), etc. The memory 902 can store an operating system and other application programs. When implementing the technical solutions provided by the embodiments of this specification through software or firmware, the relevant program codes are stored in the memory 902 and are called by the processor 901 to execute the multi-channel protection method for voice services based on the integration of fixed and mobile in the embodiments of the present invention;

[0104] The input / output interface 903 is used to implement information input and output;

[0105] The communication interface 904 is used to implement communication interaction between this device and other devices. Communication can be achieved through wired means (such as USB, network cable, etc.) or through wireless means (such as mobile network, WIFI, Bluetooth, etc.);

[0106] The bus 905 transmits information between the various components of the device (such as the processor 901, the memory 902, the input / output interface 903, and the communication interface 904);

[0107] Among them, the processor 901, the memory 902, the input / output interface 903, and the communication interface 904 are communicatively connected to each other inside the device through the bus 905.

[0108] As Figure 10 shown is the structural schematic diagram of the storage medium provided by the embodiments of the present invention. Referring to Figure 10 this, the embodiments of the present invention also provide a storage medium. The storage medium is a computer-readable storage medium for computer-readable storage. The storage medium stores one or more programs 1001, and the one or more programs 1001 can be executed by one or more processors to implement the above-mentioned multi-channel protection method for voice services based on the integration of fixed and mobile.

[0109] The memory, as a non-transitory computer-readable storage medium, can be used to store non-transitory software programs and non-transitory computer-executable programs. In addition, the memory may include high-speed random access memory, and may also include non-transitory memory, such as at least one magnetic disk storage device, a flash memory device, or other non-transitory solid-state storage devices. In some embodiments, the memory may optionally include a memory remotely located relative to the processor, and these remote memories can be connected to the processor through a network. Examples of the above networks include, but are not limited to, the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.

[0110] Embodiments of the present invention also disclose a computer program product or a computer program. The computer program product or the computer program includes computer instructions, and the computer instructions are stored in a computer-readable storage medium. The processor of the computer device can read the computer instructions from the computer-readable storage medium, and the processor executes the computer instructions, so that the computer device executes Figure 1 the method shown.

[0111] In some alternative embodiments, the functions / operations mentioned in the block diagrams may not occur in the order mentioned in the operation diagrams. For example, depending on the functions / operations involved, two consecutive blocks shown may actually be executed substantially simultaneously, or the above blocks can sometimes be executed in the reverse order. In addition, the embodiments presented and described in the flowcharts of the present invention are provided by way of example for the purpose of providing a more comprehensive understanding of the technology. The disclosed methods are not limited to the operations and logical flows presented herein. Alternative embodiments are contemplated, where the order of various operations is changed and where sub-operations described as part of a larger operation are executed independently.

[0112] In addition, although the present invention has been described in the context of functional modules, it should be understood that, unless otherwise stated to the contrary, one or more of the above functions and / or features may be integrated in a single physical device and / or software module, or one or more functions and / or features may be implemented in separate physical devices or software modules. It can also be understood that a detailed discussion of the actual implementation of each module is not necessary for understanding the present invention. More precisely, considering the attributes, functions, and internal relationships of the various functional modules in the devices disclosed herein, the actual implementation of the modules will be understood within the ordinary skills of an engineer. Therefore, those skilled in the art can implement the present invention as set forth in the claims without undue experimentation. It can also be understood that the specific concepts disclosed are merely illustrative and are not intended to limit the scope of the present invention, and the scope of the present invention is determined by the full scope of the appended claims and their equivalents.

[0113] If the above functions are implemented in the form of software function units and sold or used as independent products, they can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present invention, in essence, or the part that contributes to the prior art, or a part of this technical solution, can be embodied in the form of a software product. This computer software product is stored in a storage medium and includes several instructions for causing a computer device (which can be a personal computer, a server, or a network device, etc.) to execute all or part of the steps of the above methods in various embodiments of the present invention. The foregoing storage medium includes: USB flash drives, mobile hard disks, read-only memories (ROM, Read-Only Memory), random access memories (RAM, Random Access Memory), magnetic disks, or optical discs and other various media that can store program codes.

[0114] The logic and / or steps represented in the flowchart or described in other ways herein, for example, can be considered as a definite sequence list of executable instructions for implementing logical functions, and can be specifically implemented in any computer-readable medium for use by an instruction execution system, apparatus, or device (such as a computer-based system, a system including a processor, or other systems that can fetch instructions from the instruction execution system, apparatus, or device and execute the instructions), or in conjunction with these instruction execution systems, apparatuses, or devices. For the purposes of this specification, a "computer-readable medium" can be any device that can contain, store, communicate, propagate, or transport a program for use by or in conjunction with an instruction execution system, apparatus, or device.

[0115] More specific examples (non-exhaustive list) of computer-readable media include the following: electrical connection parts with one or more wirings (electronic devices), portable computer disk cartridges (magnetic devices), random access memories (RAM), read-only memories (ROM), erasable programmable read-only memories (EPROM or flash memories), optical fiber devices, and portable compact disc read-only memories (CDROM). Additionally, the computer-readable medium can even be paper or other suitable media on which the above program can be printed, because the above program can be obtained electronically, for example, by optically scanning the paper or other media, then editing, interpreting, or processing it in other suitable ways when necessary, and then storing it in a computer memory.

[0116] It should be understood that various parts of the present invention can be implemented by hardware, software, firmware, or a combination thereof. In the above embodiments, multiple steps or methods can be implemented by software or firmware stored in a memory and executed by a suitable instruction execution system. For example, if implemented by hardware, as in another embodiment, any one or a combination of the following techniques well known in the art can be used: discrete logic circuits with logic gate circuits for implementing logic functions on data signals, application specific integrated circuits with appropriate combinational logic gate circuits, programmable gate arrays (PGAs), field programmable gate arrays (FPGAs), etc.

[0117] In the above description of this specification, the description with reference to the terms "one embodiment / example", "another embodiment / example" or "certain embodiments / examples", etc. means that the specific features, structures, materials or characteristics described in connection with the embodiment or example are included in at least one embodiment or example of the present invention. In this specification, the schematic representations of the above terms do not necessarily refer to the same embodiment or example. Moreover, the specific features, structures, materials or characteristics described can be combined in any one or more embodiments or examples in a suitable manner.

[0118] Although the embodiments of the present invention have been shown and described, those of ordinary skill in the art can understand that various changes, modifications, substitutions and variations can be made to these embodiments without departing from the principles and spirit of the present invention, and the scope of the present invention is defined by the claims and their equivalents.

[0119] The above is a specific description of the preferred embodiments of the present invention, but the present invention is not limited to the above embodiments. Those skilled in the art can also make various equivalent deformations or substitutions without departing from the spirit of the present invention, and these equivalent deformations or substitutions are all included within the scope defined by the claims of this application.

Claims

1. A multi-channel protection method for voice services based on fixed-mobile convergence, characterized in that: The following steps are involved: Connect the client-side voice equipment and the core network-side equipment through the fixed-mobile multi-channel converged gateway, and establish a primary wired channel, a secondary wired channel and a backup 5G channel between the fixed-mobile multi-channel converged gateway and the core network-side equipment; Carrying the voice service between the client-side voice device and the core network-side device through the primary wired channel, and monitoring the availability of the primary wired channel and the secondary wired channel in real time; When the primary wired channel is disconnected and the secondary wired channel remains connected, the voice service is switched to the secondary wired channel through the fixed-mobile multi-channel converged gateway; When both the primary wired channel and the secondary wired channel are interrupted, the voice service is switched to the backup 5G channel through the fixed-mobile multi-channel fusion gateway.

2. A multi-channel protection method for voice services based on fixed-mobile convergence according to claim 1, characterized in that: The establishing of a primary wired channel, a secondary wired channel, and a backup 5G channel between the fixed-mobile multi-channel converged gateway and the core network side device specifically includes: Connecting the primary wired service access module of the fixed-mobile multi-channel converged gateway to the PON network and to the core network side device to establish the primary wired channel; Connecting the secondary wired service access module of the fixed-mobile multi-channel converged gateway to the core network side device through optical fiber direct drive and optical modem to establish the secondary wired channel; The 5G wireless access module of the fixed-mobile multi-channel fusion gateway is connected to the core network side device through the 5G network slicing dedicated line provided by the 5G UPF to establish the backup 5G channel.

3. The multi-channel protection method for voice services based on fixed-mobile convergence according to claim 2, characterized in that: The real-time monitoring of the availability of the primary wired channel and the secondary wired channel specifically includes: configuring, on the fixed-mobile multi-channel converged gateway, a primary uplink interface corresponding to the primary wired service access module and a secondary uplink interface corresponding to the secondary wired service access module; Performing multi-port service status detection on the primary uplink interface and the secondary uplink interface to obtain port status and heartbeat information of the primary uplink interface and the secondary uplink interface respectively; When the port of the primary uplink interface is in a down state or the heartbeat information is abnormal, determining that the primary wired channel is interrupted; When the port of the secondary uplink interface is in a down state or the heartbeat information is abnormal, it is determined that the secondary wired channel is interrupted.

4. The multi-channel protection method for voice services based on fixed-mobile convergence according to claim 3, characterized in that: When the primary wired channel is disconnected and the secondary wired channel remains connected, the voice service is switched to the secondary wired channel through the fixed-mobile multi-channel converged gateway, which is specifically: When the primary wired channel is interrupted and the secondary wired channel remains connected for a preset period of time, the data packets sent by the client-side voice device are distributed to the secondary uplink interface through the service processing module of the fixed-mobile multi-channel fusion gateway, and the data packets returned by the core network side device are received through the secondary uplink interface.

5. The multi-channel protection method for voice services based on fixed-mobile convergence according to claim 4, characterized in that: The service processing module includes a main service processing module and a standby service processing module, and the voice service multi-channel protection method further includes the following steps: When the active service processing module fails, the data packets sent by the client-side voice device and the data packets returned by the core network-side device are distributed through the standby service processing module.

6. The multi-channel protection method for voice services based on fixed-mobile convergence according to claim 2, characterized in that: The backup 5G channel is established between the 5G wireless access module and the core network side device through a dedicated VLAN and a dedicated interface. The fixed-mobile multi-channel fusion gateway and the 5G UPF are isolated from each other through a GTP tunnel, and the traffic between different customers is isolated through different DNNs.

7. The multi-channel protection method for voice services based on fixed-mobile convergence according to claim 6, characterized in that: When both the primary wired channel and the secondary wired channel are interrupted, the voice service is switched to the backup 5G channel through the fixed-mobile multi-channel converged gateway, which is specifically: When both the primary wired channel and the secondary wired channel are interrupted, the data packets sent by the client-side voice device are distributed to the dedicated interface through the service processing module of the fixed-mobile multi-channel fusion gateway, and the data packets returned by the core network-side device are received through the dedicated interface.

8. A multi-channel protection device for voice services based on fixed-mobile convergence, characterized in that: include: A service channel construction module is used to connect the client-side voice equipment and the core network-side equipment through the fixed-mobile multi-channel converged gateway, and establish a primary wired channel, a secondary wired channel and a backup 5G channel between the fixed-mobile multi-channel converged gateway and the core network-side equipment; A service channel monitoring module, used for carrying the voice service between the client-side voice device and the core network-side device through the primary wired channel, and monitoring the availability of the primary wired channel and the secondary wired channel in real time; A first service switching module, configured to switch the voice service to the secondary wired channel through the fixed-mobile multi-channel converged gateway when the primary wired channel is interrupted and the secondary wired channel remains connected; The second service switching module is used to switch the voice service to the backup 5G channel through the fixed-mobile multi-channel fusion gateway when both the primary wired channel and the secondary wired channel are interrupted.

9. An electronic device, characterized in that: The electronic device includes a memory, a processor, a program stored in the memory and executable on the processor, and a data bus for realizing connection and communication between the processor and the memory. When the program is executed by the processor, the steps of the multi-channel protection method for voice services based on fixed-mobile convergence are realized as described in any one of claims 1 to 7.

10. A storage medium, the storage medium being a computer-readable storage medium, used for computer-readable storage, characterized in that: The storage medium stores one or more programs, and the one or more programs can be executed by one or more processors to implement the steps of the multi-channel protection method for voice services based on fixed-mobile convergence as described in any one of claims 1 to 7.