Intelligent queuing infusion system

Abstract

The invention discloses an intelligent queuing infusion system, which relates to the field of medical services and comprises front-end equipment, patient terminal equipment, medical care terminal equipment and an information terminal which are connected with a hospital information system, the front-end equipment is used for generating a sign-in list after a patient signs in, acquiring prescription information of the patient from the hospital information system and sending the prescription information to the medical care terminal equipment; the patient terminal equipment is used for scanning the sign-in list to obtain queuing information; the medical care terminal equipment is used for dispensing and dispensing medicines according to the prescription information; and the medical care terminal equipment is also used for updating the queuing information of the patient displayed by the information terminal through the hospital information system. The method can reduce the uncertainty of the waiting time of the patient, and improves the medical experience.

Description

Technical Field

[0001] This application relates to the field of medical services, and particularly to an intelligent queuing infusion system. Background Art

[0002] As one of the busiest diagnosis and treatment units in the hospital, the outpatient infusion room usually gathers patients from emergency departments, and specialties such as internal medicine, surgery, gynecology, and pediatrics. In this fast-paced modern society, people's patience for queuing has become increasingly limited, especially when they are sick. The traditional queuing infusion system process is that when a patient sees a doctor, the doctor issues an infusion order. After paying the bill, the patient goes to the entrance of the infusion room to check and get a number, and waits for the call to receive the infusion. The traditional queuing infusion system has the following problems:

[0003] (1) Since they don't know the estimated waiting time, patients often crowd around the injection table, resulting in chaotic order and prone to situations such as queue jumping and missed numbers, which affects the infusion working environment and process, and the patient's medical experience is poor.

[0004] (2) Prone to errors: Due to staff negligence or similar patient names, etc., manual call numbers are prone to errors, which may cause patients to miss the infusion time or wait too long.

[0005] (3) Lack of scientific management: Manual call numbers lack a scientific management system and cannot achieve efficient data statistics and analysis, which is not conducive to grasping the patient flow and the use of medical resources.

[0006] (4) Safety hazards: When the staffing in the infusion room is insufficient, especially during peak hours, it may lead to safety hazards such as patient crowding and falling, increasing the workload of nurses, affecting the nursing quality, and increasing safety hazards.

[0007] (5) Not convenient enough: Manual call numbers require patients or their families to wait in the infusion hall in real time. For those who need to go back to the outpatient clinic to check the report and then come back for treatment, they are likely to miss the infusion time and have to run back and forth, which is especially inconvenient for patients with limited mobility.

[0008] (6) Noisy environment: The noisy medical environment will affect the emotions of medical staff and patients, disrupt the medical order in the hospital, and affect the work efficiency of nurses in the infusion room. Summary of the Invention

[0009] The purpose of this application is to provide an intelligent queuing infusion system to solve the above problems.

[0010] To achieve the above purpose, this application provides an intelligent queuing infusion system, including: a front-end device connected to the hospital information system, a patient terminal device, a medical staff terminal device, and an information terminal;

[0011] The front-end device is used to generate a check-in form when a patient checks in, and obtain the prescription information of the patient from the hospital information system and send it to the medical staff terminal device; the patient terminal device is used to scan the check-in form to obtain queuing information; the medical staff terminal device is used to dispense and prepare medicine according to the prescription information; the medical staff terminal device is also used to update the queuing information of the patient displayed on the information terminal through the hospital information system.

[0012] Optionally, the information on the check-in form includes patient information, queuing number, query QR code, and current number of waiting people.

[0013] Optionally, the front-end device is a check-in machine.

[0014] Optionally, the patient terminal device is a mobile phone.

[0015] Optionally, the medical staff terminal device is a nurse station host or a mobile PDA.

[0016] Optionally, the information terminal includes a display screen and a speaker; the display screen is used to display the queuing information of the patient, and the speaker is used to call the patient.

[0017] Optionally, the front-end device communicates with the hospital information system through the HTTP / HTTPS protocol.

[0018] Optionally, the patient terminal device communicates with the hospital information system through the 5G network.

[0019] Optionally, the medical staff terminal device communicates with the hospital information system through a wireless access point.

[0020] Optionally, the mobile PDA is developed using a native application based on the Android system.

[0021] According to the specific embodiments provided by the present application, the present application has the following technical effects:

[0022] (1) Improve the patient experience: Patients can obtain queuing information by scanning the check-in form with the patient terminal device, reducing the uncertainty of the patient's waiting time.

[0023] (2) Improve service efficiency: Medical staff can dispense and prepare medicine according to the prescription information through the medical staff terminal device, reducing the cumbersome and errors of manual scheduling.

[0024] (3) Enhance and consolidate the hospital image: The application of the intelligent queuing infusion system reflects the hospital's application ability of modern technology and the emphasis on the quality of high-quality services for patients. The real-time updated queuing information and the setting of self-service terminals can also enhance the modern image of the hospital and improve the patient's satisfaction with medical treatment.

[0025] (4) Reasonably allocate the waiting time: For patients with a long infusion waiting time, they can go to the hospital supermarket according to the waiting time and arrange for meals, etc. At the same time, it also reduces the number of people in the infusion room, effectively diverts the crowd, improves air circulation, and enhances the satisfaction of medical treatment. BRIEF DESCRIPTION OF THE DRAWINGS

[0026] In order to more clearly illustrate the technical solutions in the embodiments of the present application or the prior art, the following will briefly introduce the drawings required to be used in the embodiments. Obviously, the drawings in the following description are only some embodiments of the present application. For those of ordinary skill in the art, without creative efforts, other drawings can be obtained based on these drawings.

[0027] Figure 1 It is a schematic diagram of the functional modules of an intelligent queuing infusion system provided by an embodiment of the present application. DETAILED DESCRIPTION OF THE EMBODIMENTS

[0028] The following will clearly and completely describe the technical solutions in the embodiments of the present application with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are only some embodiments of the present application, rather than all embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative efforts belong to the scope of protection of the present application.

[0029] In order to make the above objects, features, and advantages of the present application more obvious and understandable, the present application will be further described in detail below with reference to the drawings and specific embodiments.

[0030] In an exemplary embodiment, as Figure 1 shown, an intelligent queuing infusion system is provided, including a front-end device 2, a patient terminal device 3, a medical staff terminal device 4, and an information terminal 5 connected to the hospital information system (HIS) 1.

[0031] The front-end device 2 is used to generate a sign-in form when the patient signs in, and obtain the patient's prescription information from the hospital information system 1 and send it to the medical staff terminal device 4; the patient terminal device 3 is used to scan the sign-in form to obtain queuing information; the medical staff terminal device 4 is used to dispense and prepare drugs according to the prescription information; the medical staff terminal device 4 is also used to update the queuing information of the patient displayed on the information terminal 5 through the hospital information system 1.

[0032] The information of the sign-in form includes patient information, queuing number, query two-dimensional code, and the current number of waiting people.

[0033] As an optional embodiment, the front-end device 2 is a sign-in machine, the patient terminal device 3 is a mobile phone, and the medical staff terminal device 4 is a nurse station host or a mobile PDA.

[0034] As an optional embodiment, the information terminal 5 includes a display screen and a speaker; the display screen is used to display the queuing information of patients, and the speaker is used to call patients.

[0035] As an optional embodiment, the front-end device 2 communicates with the hospital information system through the HTTP / HTTPS protocol, the patient terminal device 3 communicates with the hospital information system through the 5G network, and the medical staff terminal device 4 communicates with the hospital information system through a wireless access point. At the same time, security devices such as firewalls and intrusion detection systems are set up to prevent external network attacks and ensure the security of medical information.

[0036] The specific operation process of the intelligent queuing infusion system provided by this application is as follows:

[0037] (1) The sign-in machine uses technologies such as HTML, CSS, and JavaScript to build a user interface. A QR code generation library is used to generate a QR code image, and the identification information of the queuing point is encoded into the QR code to obtain a query QR code for the backend to identify. After the patient pays, they go to the sign-in machine at the entrance of the infusion room to sign in. They scan the QR code on the payment receipt or registration ticket, and a receipt (i.e., a sign-in form) is printed on the sign-in machine. The receipt information includes: patient information, queuing number, query QR code, number of people waiting in front, etc.

[0038] (2) After the patient signs in, the sign-in machine queries and returns the prescription information according to the prescription number, and at the same time inserts the data into the hospital information system 1 through an interface. After signing in, the status of this prescription is to be dispensed. After the pharmacy pharmacist receives the order, they use a mobile PDA to scan the QR code on the drug label and dispense the drug according to the prescription information. At the same time, the status of this prescription is updated to be prepared for dispensing. After receiving the drugs, the dispensing nurse uses a mobile PDA to scan the QR code on the drug label to prepare the drugs, and at this time the status of this prescription is updated to be waiting to be called.

[0039] To be dispensed: The patient signs in on the sign-in machine and waits for the pharmacy staff to dispense the drugs.

[0040] To be prepared for dispensing: The pharmacy staff transports the drugs to the preparation room in the infusion room and waits for the infusion room nurse to prepare the drugs.

[0041] Waiting to be called: The nurse has already prepared the drugs and is waiting to be called for infusion.

[0042] (3) The hospital information system 1 updates the queuing information of patients displayed on the information terminal 2 in real time to ensure that the data queried by patients is the latest. The notification content includes the current queuing status, estimated waiting time, etc. The patient can scan the query QR code on the sign-in form with their mobile phone to query the infusion dynamics in real time. For example, there are still 17 people in front, and the estimated waiting time is 34 minutes.

[0043] (4) After the infusion label generated by the HIS system based on the prescription information of the signed-in patients and the prepared medicine bottles are sent to the infusion station, the mobile PDA scans the label to read the prescription information in the hospital information system 1, triggers the information terminal 3, the speaker starts playing the call voice, and at the same time the display screen shows the queuing numbers, names, and injection stations of the nearest 3 patients, prompting the patients to go to the corresponding injection stations for injection. After the patient arrives at the injection station, the nurse scans the QR code on the sign-in form in the patient's hand with the mobile PDA for verification. Only after verification can the nurse perform the infusion for the patient. At the same time, remove the queuing information of this patient from the display screen.

[0044] The architecture of the intelligent queuing infusion system provided by this application is as follows:

[0045] (1) Overall architecture: Adopt a hybrid architecture of C / S (client / server) and B / S (browser / server). The patient terminal device, the medical staff terminal device, and the information terminal act as clients, responsible for data collection, on-site operations, and data display; the hospital information system (HIS), the infusion system, etc. act as the server side, storing and managing core medical data. Through the middleware, data interaction between the mobile end and the server side is realized to ensure the safe and stable transmission of data.

[0046] Network architecture: Build a wireless local area network (WLAN) within the hospital and apply mobile 5G technology to cover areas such as the outpatient department, pharmacy, and infusion room. The patient terminal device connects the inside and outside of the hospital through the operator's 5G network via an encrypted channel, and the mobile PDA connects to the hospital internal network through a wireless access point (AP) to ensure the real-time and stability of data transmission. At the same time, set up security devices such as firewalls and intrusion detection systems to prevent external network attacks and ensure the security of medical information.

[0047] The technical architecture of the intelligent queuing infusion system provided by this application is layered as follows:

[0048] (1) Presentation layer

[0049] Mobile PDA: As the operation interface directly facing medical staff, it is developed using native applications based on the Android system, and uses its rich graphical interface library to create a simple and easy-to-use operation interface. For example, use layout methods such as Android's LinearLayout and RelativeLayout to reasonably arrange components such as the infusion operation information display area, the QR code scanning button, and the data input box. Adopt the MVP (Model-View-Presenter) architecture mode to separate the view layer (View) from the business logic layer (Presenter), making the code structure clearer and facilitating maintenance and extension.

[0050] Web Management Terminal (B / S Architecture Part): Mainly used for functions such as statistical analysis of infusion-related data and system settings. Developed based on the Spring Boot + Vue.js technology stack. Spring Boot provides the ability to quickly build Web applications and simplifies project configuration; Vue.js is used to build an interactive front-end interface, and Vue Router is used for routing management to achieve switching between different pages.

[0051] Patient Terminal Device: Supports both iOS and Android platforms and is developed using the ReactNative framework. ReactNative allows writing native applications in JavaScript, achieving write-once, run-on-multiple-platforms, which greatly improves development efficiency. Using its rich component library, such as View, Text, TouchableOpacity, etc., to build a simple and clear user interface. Adopts the MVVM (Model-View-ViewModel) architecture pattern, and through the two-way data binding mechanism, realizes the automatic synchronous update of the view and data.

[0052] (2) Business Logic Layer

[0053] Service Interface Layer: Defines a series of interfaces related to the infusion business, such as patient infusion information query interface, queuing progress, drug information acquisition interface, etc. These interfaces are designed in the RESTful style and use the HTTP protocol as the communication method to ensure the generality and scalability of the interfaces.

[0054] Service Implementation Layer: Implements the business logic defined by the above interfaces. Based on the Spring Cloud microservice architecture, different business functions are split into independent microservices. Between each microservice, Spring Cloud Ribbon is used to achieve client-side load balancing, and Feign is used to achieve declarative service calls.

[0055] (3) Data Access Layer

[0056] Database: Selects the relational database Oracle to store infusion-related data, and designs multiple tables to store different types of data. The foreign key constraints of the database are used to ensure the consistency and integrity of the data.

[0057] (3) Data Access Interface: Uses MyBatis-Plus as the data persistence framework, which is enhanced on the basis of MyBatis and simplifies database operations. By writing Mapper interfaces and XML mapping files, the operations of adding, deleting, modifying, and querying the database are realized.

[0058] The intelligent queuing infusion system provided by this application has the following advantages:

[0059] 1. Improve patient experience: Through automated and intelligent queuing management, the uncertainty of patient waiting time is reduced. It enables customers to participate more autonomously in the infusion waiting process and provide instant feedback on service quality.

[0060] 2. Enhance service efficiency: The intelligent queuing infusion system can automatically assign patients to the most suitable injection stations, reducing the complexity and errors of manual scheduling. Through data analysis in the back-end management system, hospital administrators can understand the changing trends of service demand, so as to optimize resource allocation, such as adjusting the number of windows, increasing staff, etc., to improve service efficiency.

[0061] 3. Optimize service processes: The intelligent queuing infusion system can record and analyze patient queuing data, including waiting time, infusion windows, etc., providing valuable business insights for the staff at the injection stations.

[0062] 4. Strengthen and consolidate the hospital image: The application of the intelligent queuing infusion system reflects the hospital's ability to apply modern technology and its emphasis on providing high-quality services to patients. The real-time updated queuing information and the setting of self-service terminals can also enhance the hospital's modern image and improve patient satisfaction with medical treatment.

[0063] 5. Reasonably utilize the waiting time: For patients with a long infusion waiting time, they can go to the hospital supermarket according to the waiting time and arrange for meals, etc. At the same time, it also reduces the number of people in the infusion room, effectively diverts the crowd, improves air circulation, and enhances patient satisfaction with medical treatment.

[0064] It should be noted that the user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data for analysis, stored data, displayed data, etc.) involved in this application are all information and data authorized by the users or fully authorized by all parties, and the collection, use, and processing of relevant data need to comply with relevant regulations.

[0065] The technical features of the above embodiments can be combined arbitrarily. For the sake of brevity of description, not all possible combinations of the technical features in the above embodiments are described. However, as long as there is no contradiction in the combination of these technical features, it should be considered as the scope recorded in this specification.

[0066] Specific examples are used in this article to elaborate on the principles and implementation methods of this application. The descriptions of the above embodiments are only used to help understand the method and its core idea of this application; at the same time, for those of ordinary skill in the art, based on the idea of this application, there will be changes in the specific implementation methods and application scopes. In summary, the content of this specification should not be construed as a limitation to this application.

Claims

1. An intelligent queuing infusion system, characterized in that: include: Front-end equipment, patient terminal equipment, medical terminal equipment and information terminals connected to the hospital information system; The front-end device is used to generate a sign-in sheet after the patient signs in, and obtain the patient's prescription information from the hospital information system and send it to the medical terminal device; the patient terminal device is used to scan the sign-in sheet to obtain queuing information; the medical terminal device is used to issue and dispense medicines according to the prescription information; the medical terminal device is also used to update the patient's queuing information displayed on the information terminal through the hospital information system.

2. The intelligent queuing infusion system according to claim 1, characterized in that: The information on the sign-in sheet includes patient information, queue number, query QR code and the current number of people waiting.

3. The intelligent queuing infusion system according to claim 1, characterized in that: The front-end device is a sign-in machine.

4. The intelligent queuing infusion system according to claim 1, characterized in that: The patient terminal device is a mobile phone.

5. The intelligent queuing infusion system according to claim 1, characterized in that: The medical terminal device is the nurse station host or mobile PDA.

6. The intelligent queuing infusion system according to claim 1, characterized in that: The information terminal includes a display screen and a speaker; the display screen is used to display the patient's queuing information, and the speaker is used to call the patient.

7. The intelligent queuing infusion system according to claim 1, characterized in that: The front-end device communicates with the hospital information system via HTTP / HTTPS protocol.

8. The intelligent queuing infusion system according to claim 1, characterized in that: The patient terminal device communicates with the hospital information system through the 5G network.

9. The intelligent queuing infusion system according to claim 1, characterized in that: The medical terminal device communicates with the hospital information system through a wireless access point.

10. The intelligent queuing infusion system according to claim 5, characterized in that: The mobile PDA is developed using native applications based on the Android system.

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