Self-service query management method and device based on grain depot and medium

Abstract

The invention discloses a self-service query management method and equipment based on a grain depot, and a medium, belongs to the technical field of artificial intelligence, and aims to solve the problems that in existing grain depot management, an external customer carrier does not know the in-out process of the grain depot, so that a carrier driver is difficult to sell grains, the operation in the depot is pressed, and the process is blocked. And the warehouse-in and warehouse-out operation efficiency in the grain depot is seriously influenced. The method comprises the following steps: identifying and confirming identity information of a carrier through an autonomous query all-in-one machine to obtain identity verification information; according to the identity verification information, carrying out link display of an operation process on the carrier, and determining associated link information of the carrier; according to the type information of each link in the associated link information, performing predictive analysis on the uncompleted link information to obtain predictive link flow information; and performing data decomposition of a related information topological graph on the completed link information to obtain completed link record information.

Description

Technical Field

[0001] This application relates to the field of artificial intelligence technology, and particularly to a self-service query management method, device, and medium based on a grain depot. Background Art

[0003] With the advent of a new round of technological wave represented by "Internet +", local grain administrative departments, grain-related central enterprises, and grain storage enterprises are steadily promoting informatization work, mainly focusing on informatization construction pilots and experience exploration in aspects such as operation automation, intelligent inbound and outbound, intelligent warehousing, and visualization of operation and management. The development main body is mainly grain depots. As for the key point of intelligent inbound and outbound, the existing systems rarely consider the importance of external customer carrier drivers in the inbound and outbound operations. As outsiders, external customer carrier drivers do not understand the grain depot, do not know the specific inbound and outbound operation processes, and have no system support, resulting in difficulties for carrier drivers to sell grain, and phenomena such as vehicle jams and process blockages in the depot operation, seriously affecting the inbound and outbound operation efficiency in the grain depot.

[0004] The inbound and outbound operation processes involve many links respectively. The operation contents, operation sites, and equipment and facilities involved in different operation links are different, and the residence times of external carrier drivers in each link operation are different. There are many external customers during the summer and autumn grain acquisitions every year. External personnel are not familiar with the environment in the grain depot, do not know the locations of the weighbridge house and the positions for loading and unloading grain into the bins, do not understand the quality inspection information and detailed information on additional deductions of their own vehicles' grain, and have no right to view or do not know how to view and use the inbound and outbound management system used in the grain depot. They are not convenient to actively understand the situation in the depot, which leads to obstacles for carrier drivers in the inbound and outbound operations in the grain depot and is prone to vehicle jams in the process links.

[0005] Aiming at the defects in the prior art, there is an urgent need for a management method that integrates a variety of intelligent technologies and informatization means, aiming to provide efficient and convenient grain inbound and outbound operation services in the grain depot. It can be oriented to external customer carrier drivers, provide services for external customer carrier drivers, and facilitate external customer carrier drivers to timely understand their own operation information and the overall operation situation in the depot. To solve the workload problem of the depot staff and the work efficiency problem of the operation. Summary of the Invention

[0006] The embodiments of this application provide a self-service query management method, device, and medium based on a grain depot, which are used to solve the following technical problems: In the existing grain depot management, external customer carriers do not understand the inbound and outbound processes of the grain depot, which easily leads to difficulties for carrier drivers to sell grain, and phenomena such as vehicle jams and process blockages in the depot operation, seriously affecting the inbound and outbound operation efficiency in the grain depot.

[0007] The embodiments of this application adopt the following technical solutions:

[0008] On the one hand, an embodiment of the present application provides a self-service query management method based on a grain depot, including: identifying and verifying the identity information of a carrier through a self-service query integrated machine to obtain identity verification information; according to the identity verification information, displaying the links of the operation process for the carrier to determine the associated link information of the carrier; wherein, the associated link information includes: completed link information and uncompleted link information; according to the type information of each link in the associated link information, performing predictive analysis on the uncompleted link information to obtain predicted link process information; performing data decomposition on the completed link information for an information topology diagram to obtain completed link record information; based on the predicted link process information and the completed link record information, completing the display of self-service query information for the carrier.

[0009] The embodiment of the present application realizes the identity verification and operation process display of the carrier through a self-service query integrated machine, reduces the steps of manual operation, and improves the operation efficiency. The display and predictive analysis of the automated process simplify the operation process of the carrier, making the operation more intuitive and convenient. It can obtain the identity verification information and operation progress of the carrier in real time, facilitating the monitoring and management of the operation process. Potential problems can be identified in advance, reducing operation errors caused by inaccurate information or incorrect processes. The carrier can clearly see the completed and uncompleted links, increasing the transparency of the operation process. The predicted link process information provides decision-making support for the carrier, helping them better plan the next work. Through the data decomposition of the topology diagram, the completed link information is converted into available record information, improving the data utilization rate. It also reduces the demand for manual query services, thereby reducing the operation cost.

[0010] In a feasible implementation manner, identifying and verifying the identity information of a carrier through a self-service query integrated machine to obtain identity verification information specifically includes: configuring a grain depot business card reader and an ID card reader into the self-service query integrated machine; through the self-service query integrated machine, identifying and collecting the information of the business card and / or ID card of the carrier to obtain the identity information; through the face collection module of the self-service query integrated machine, collecting the face ID data of the carrier to obtain the current face ID information; matching the identity information with the current face ID information to verify and determine the identity verification information; wherein, the identity verification information includes: identity verification consistent information and identity verification inconsistent information.

[0011] In a feasible implementation manner, according to the authentication information, the process links of the carrier are displayed, and the associated link information of the carrier is determined, which specifically includes: If the authentication information is consistent verification information, query and process the identity information of the carrier regarding the inbound and outbound registration information, and determine the process information in which the identity information is located; wherein, the process information includes: inbound operation information and outbound operation information; the inbound operation information includes: inbound registration link, sampling and testing link, gross weight weighing link, warehousing link, tare weight weighing link, business settlement link, and inbound card cancellation link; the outbound operation includes: outbound registration link, tare weight weighing link, warehousing link, gross weight weighing link, and outbound card cancellation link; According to the process information, perform registration query processing on the process links of the current operation vehicle of the carrier, and perform vehicle information verification processing on the current operation vehicle to determine vehicle verification information; If the vehicle verification information is consistent verification information, based on the process information, perform sequential detection processing on the process links of the current operation vehicle to determine the completed link information and uncompleted link information of the current operation vehicle; Based on the completed link information and uncompleted link information, determine the associated link information under the process information.

[0012] In a feasible implementation manner, according to the type information of each link in the associated link information, perform predictive analysis on the uncompleted link information to obtain predicted link process information, which specifically includes: Based on the process operation information in which the carrier is located, perform node type identification on the associated link information regarding the uncompleted link information, and determine the type information of each link in the uncompleted link information; Calculate the average completion time of the operation type for the type information to obtain the type completion time; According to the number of queuing vehicles and the type completion time, perform waiting time sorting processing on the uncompleted link information to obtain the current vehicle waiting time for each uncompleted node; Based on the current vehicle waiting time for each uncompleted link, generate the predicted link process information; wherein, the predicted link process information is the predicted guidance information for the current operation vehicle to go to each uncompleted link.

[0013] In a feasible implementation manner, data decomposition of the completed link information is performed for the information topology diagram to obtain the completed link record information, including: if the current working vehicle is in the inbound operation information, query processing of the sampling detection link is performed on the completed link information to obtain the quality inspection query result; if the quality inspection query result indicates the existence of a quality inspection result, data decomposition of the quality inspection information is performed for the information topology diagram to obtain the associated branch data; wherein, the associated branch data at least includes: grain variety, grain grade, quality inspection result, inspection values of each inspection item, and deduction ratio information; data comparison is performed between each item of data in the associated branch data and the qualified threshold to obtain the quality inspection result; the associated branch data and the corresponding quality inspection result are fed back to the sampling detection link, and the completed link record information is generated.

[0014] In a feasible implementation manner, data decomposition of the completed link information is performed for the information topology diagram to obtain the completed link record information, including: data decomposition of the gross weight weighing link in the completed link information is performed for the information topology diagram of the vehicle gross weight weighing result to obtain the gross weight basic information; multi-component calculation is performed on the gross weight basic information to obtain the gross weight comprehensive information; wherein, the gross weight comprehensive information at least includes: net weight information, actual deduction information, and increment / deduction details information; the gross weight comprehensive information is fed back to the gross weight weighing link, and the corresponding completed link record information is generated; data decomposition of the tare weight weighing link in the completed link information is performed for the information topology diagram of the vehicle tare weight weighing result to obtain the tare weight basic information; and multi-component calculation is performed on the tare weight basic information to obtain the tare weight comprehensive information; the tare weight comprehensive information is fed back to the tare weight weighing link, and the corresponding completed link record information is generated.

[0015] In a feasible implementation manner, based on the prediction link process information and the completed link record information, autonomous query information display for the carrier is completed, including: through the visualization system of the autonomous query integrated machine, the prediction link process information and the completed link record information are visually displayed; based on the required services of the carrier, automatic jumping is performed on the prediction link page corresponding to the prediction link process information and the completed link page corresponding to the completed link record information to complete the autonomous query information display for the carrier.

[0016] In a feasible implementation manner, the autonomous operations of the carrier on the autonomous query integrated machine include: swiping the service card with the grain depot business card reader; swiping the ID card with the ID card reader; manually inputting the grain depot business card number or ID card number through the soft keyboard.

[0017] Second aspect, the embodiments of the present application further provide a self-service query management device based on a granary, and the device includes: at least one processor; and a memory communicatively connected to the at least one processor; wherein, the memory stores instructions executable by the at least one processor, so that the at least one processor can execute a self-service query management method based on a granary described in any of the above embodiments.

[0018] Third aspect, the embodiments of the present application further provide a non-volatile computer storage medium, the storage medium is a non-volatile computer-readable storage medium, and the non-volatile computer-readable storage medium stores at least one program, and each program includes instructions, and when the instructions are executed by a terminal, the terminal is enabled to execute a self-service query management method based on a granary described in any of the above embodiments.

[0019] The present application provides a self-service query management method, device and medium based on a granary. Compared with the prior art, the embodiments of the present application have the following beneficial technical effects:

[0020] 1. Improve efficiency: The identity verification of the carrier personnel and the display of the operation process are realized through the self-service query integrated machine, reducing the steps of manual operation and improving the operation efficiency.

[0021] 2. Simplify the process: The display of the automated process and the predictive analysis simplify the operation process of the carrier personnel, making the operation more intuitive and convenient.

[0022] 3. Real-time monitoring: It can obtain the identity verification information and operation progress of the carrier personnel in real time, which is convenient for monitoring and managing the operation process.

[0023] 4. Reduce errors: By predicting the uncompleted links, potential problems can be identified in advance, reducing operation errors caused by inaccurate information or process errors.

[0024] 5. Information transparency: The carrier personnel can clearly see the completed links and uncompleted links of themselves, increasing the transparency of the operation process.

[0025] 6. Decision support: The predicted link process information provides decision support for the carrier personnel, helping them better plan the next work.

[0026] 7. Data utilization: Through the data decomposition of the topology map, the information of the completed links is converted into available record information, improving the data utilization rate.

[0027] 8. Reduce costs: The demand for manual query services is reduced, thereby reducing the operating costs.

[0028] 9. Enhanced security: By ensuring authentication so that only authorized personnel can conduct inquiries, the security of the system is enhanced. Brief Description of the Drawings

[0029] In order to more clearly illustrate the technical solutions in the embodiments of the present application or the prior art, the following will briefly introduce the drawings required for use in the description of the embodiments or the prior art. Obviously, the drawings described below are only some embodiments recorded in the present application. For those of ordinary skill in the art, without creative efforts, other drawings can also be obtained based on these drawings. In the drawings:

[0030] Figure 1 It is a flowchart of a self-service query management method based on a grain depot provided by an embodiment of the present application;

[0031] Figure 2 It is a schematic diagram of the inbound operation process based on a grain depot provided by an embodiment of the present application;

[0032] Figure 3 It is a schematic diagram of the outbound operation process based on a grain depot provided by an embodiment of the present application;

[0033] Figure 4 It is a schematic diagram of the structure of a self-service query management device based on a grain depot provided by an embodiment of the present application. Detailed Embodiments

[0034] In order to enable those skilled in the art to better understand the technical solutions in the present application, the following will clearly and completely describe the technical solutions in the embodiments of the present application in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are only a part of the embodiments of the present application, rather than all the embodiments. Based on the embodiments of this specification, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present application.

[0035] It should be noted that the self-service query integrated machine based on a grain depot also has the following advantages: It supports querying operation information by swiping business cards and citizen ID cards in the grain depot and is compatible with equipment of various manufacturer models. The self-service query integrated machine is installed independently, does not require a complex server, and does not require a dedicated client computer for access. The operation methods are diverse, the operation interface is simple and easy to understand, and no special person is required to cooperate and support. It is real-time and efficient, with smooth operation, and can query the actual operation situation in real time. It can be distinguished from the traditional mode where one needs to queue at the window for consultation and ask people everywhere. Customers can operate independently on the self-service device, improving efficiency.

[0036] An embodiment of the present application provides a self-service query management method based on a grain depot, as Figure 1As shown in the figure, the self-service query management method based on the grain depot specifically includes steps S101 - S105:

[0037] S101. Through the self-service query integrated machine, identify and confirm the identity information of the carrier personnel to obtain the identity verification information.

[0038] Specifically, configure the grain depot business card reader and the ID card reader into the self-service query integrated machine. That is, the grain depot self-service query integrated machine is equipped with a grain depot business card reader and an ID card reader, and the system integrates this device.

[0039] Furthermore, through the self-service query integrated machine, identify and collect the information of the business card and / or ID card of the carrier personnel to obtain the identity information.

[0040] As a feasible implementation method, the self-operations of the carrier personnel on the self-service query integrated machine include: swiping the business card with the grain depot business card reader. Swiping the ID card with the ID card reader. Manually inputting the grain depot business card number or ID card number through the soft keyboard.

[0041] Furthermore, through the face collection module of the self-service query integrated machine, collect the data of the face ID of the carrier personnel to obtain the current face ID information. Match the identity information with the current face ID information to verify and determine the identity verification information. Among them, the identity verification information includes: identity verification consistent information and identity verification inconsistent information.

[0042] As a feasible implementation method, the self-service query integrated machine queries the real-time inbound and outbound operation information in the grain depot according to the identified business card number or ID card number, including the current vehicle grain information and the overall situation of the inbound and outbound operations in the grain depot. Let the carrier driver timely understand the next operation process and know the current situation in the depot.

[0043] S102. According to the identity verification information, display the links of the operation process for the carrier personnel to determine the associated link information of the carrier personnel. Among them, the associated link information includes: completed link information and uncompleted link information.

[0044] Specifically, if the identity verification information is verification consistent information, query and process the identity information of the carrier personnel regarding the inbound and outbound registration information, and judge the operation process information where the identity information is located. Among them, Figure 2 This is a schematic diagram of the inbound operation process based on the grain depot provided by the embodiment of the present application. Figure 3 This is a schematic diagram of the outbound operation process based on the grain depot provided by the embodiment of the present application, as Figure 2 and Figure 3As shown in the figure, the operation process information includes: warehousing operation information and outbound operation information; the warehousing operation information includes: warehousing registration link, sampling and inspection link, gross weight weighing link, warehouse custody link, tare weight weighing link, business settlement link, and warehousing card cancellation link. The outbound operation includes: outbound registration link, tare weight weighing link, warehouse custody link, gross weight weighing link, and outbound card cancellation link.

[0045] Furthermore, according to the operation process information, the current operation vehicle of the carrier is processed for registration query of process links, and the vehicle information verification process is carried out on the current operation vehicle to determine the vehicle verification information.

[0046] As a feasible implementation method, query and display the inbound and outbound information of the current operation vehicle, display the license plate number, customer name, and the name of the grain depot where it is located, and prompt that the vehicle has been registered for inbound / outbound, so as to facilitate the carrier driver to understand the vehicle information in a timely manner and check the license plate and customer information. After the information of customers in the grain depot system is registered, only the personnel inside the depot can view the information through the system. The personnel inside the depot do not understand the actual situation and cannot check the correctness of information such as ID cards and license plates.

[0047] Furthermore, if the vehicle verification information is consistent verification information, based on the operation process information, the sequence detection process of the current operation vehicle is carried out to determine the completed link information and uncompleted link information of the current operation vehicle.

[0048] Furthermore, based on the completed link information and uncompleted link information, the associated link information under the operation process information is determined.

[0049] S103. According to the type information of each link in the associated link information, predictive analysis is carried out on the uncompleted link information to obtain the predicted link process information.

[0050] Specifically, based on the process operation information where the carrier is located, node type recognition of the associated link information regarding the uncompleted link information is carried out to determine the type information of each link in the uncompleted link information.

[0051] Furthermore, the average completion time of the operation work type is calculated for the type information to obtain the type completion time.

[0052] Furthermore, as Figure 2 and Figure 3 shown, according to the number of queuing vehicles and the type completion time, sorting processing of the waiting time of the uncompleted link information is carried out to obtain the current vehicle waiting time under each uncompleted node.

[0053] Further, based on the current vehicle waiting time under each unfinished link, predicted link process information is generated. The predicted link process information is the predicted guidance information for the current operating vehicle to each unfinished link.

[0054] In one embodiment, as Figure 2 and Figure 3 shown, in combination with the predicted link process information, when showing the current vehicle performing link operations, specific operation information can be displayed, notifying which specific warehouse to unload / load grain. The carrier driver can efficiently and conveniently go to the next link for operations. The operation process of each link can also be shown in the form of a timeline, highlighting the current link, clearly distinguishing the completed links from the unfinished links through visual effects, and clarifying the next link. Moreover, the number of vehicles waiting for operations in front of the link where the current vehicle is located can be displayed in real time, facilitating the carrier driver to timely understand the situation in the warehouse and make preparations in advance.

[0055] S104. Perform data decomposition on the completed link information for the information topology graph to obtain the completed link record information.

[0056] Specifically, as Figure 2 shown, if the current operating vehicle is in the inbound operation information, query processing for the sampling and inspection link is performed on the completed link information to obtain the quality inspection query result.

[0057] If the quality inspection query result shows that there is a quality inspection result, perform data decomposition on the quality inspection information for the information topology graph to obtain the associated branch data. The associated branch data at least includes: grain variety, grain grade, quality inspection result, inspection values of each inspection item, and deduction ratio information.

[0058] Further, compare each piece of data in the associated branch data with the qualified threshold to obtain the quality inspection result. Feed back the associated branch data and the corresponding quality inspection result to the sampling and inspection link, and generate the completed link record information.

[0059] As a feasible implementation manner, as Figure 2 shown, display the quality inspection information of the grain in the vehicle inspection link in the sampling and inspection link, including variety, grade, inspection result, inspection values of each inspection item, and deduction ratio information, facilitating the carrier driver to understand the quality of the grain in the vehicle, whether it is qualified, the reasons for grading, and the subsequent deduction ratio information, etc., so as to have a clear understanding; and when it is found that the inspection result is inconsistent with the actual situation and does not meet the expectations, promptly feedback the actual situation, raise objections, and handle them in a timely manner.

[0060] Further, as Figure 2 and Figure 3As shown in the figure, the information topology diagram of the vehicle gross weight weighing result in the completed link information is decomposed to obtain the basic gross weight information. The multi-component calculation is performed on the basic gross weight information to obtain the comprehensive gross weight information. Among them, the comprehensive gross weight information at least includes: net weight information, actual deduction information, and increase / deduction details information. The comprehensive gross weight information is fed back to the gross weight weighing link, and the corresponding completed link record information is generated.

[0061] Further, the information topology diagram of the vehicle tare weight weighing result in the completed link information is decomposed to obtain the basic tare weight information. And the multi-component calculation is performed on the basic tare weight information to obtain the comprehensive tare weight information. The comprehensive tare weight information is fed back to the tare weight weighing link, and the corresponding completed link record information is generated.

[0062] S105. Based on the prediction link process information and the completed link record information, the autonomous query information display for the carrier personnel is completed.

[0063] Specifically, through the visualization system of the self-service query integrated machine, the prediction link process information and the completed link record information are visually displayed.

[0064] Further, based on the required services of the carrier personnel, the prediction link page corresponding to the prediction link process information and the completed link page corresponding to the completed link record information are automatically jumped to, so as to complete the autonomous query information display for the carrier personnel.

[0065] In one embodiment, a self-service query integrated machine system is designed and built in the self-service query integrated machine, including hardware (such as touch screen display, camera, sensor, etc.) and software (such as operating system, database, application program, etc.). Ensure that the integrated machine is connected to the management information system of the grain depot to obtain real-time data. Deploy biometric technologies such as face recognition, fingerprint recognition, or RFID on the integrated machine to identify the carrier personnel. Once the identity is recognized, the system automatically verifies the permissions of the carrier personnel to ensure that they have the right to access relevant information. According to the identity information of the carrier personnel, the system retrieves the associated operation process from the database. The operation process is decomposed into multiple links and displayed graphically on the integrated machine, and each link includes the completed and uncompleted status.

[0066] In one embodiment, the visualization system of the all-in-one machine is used to display the process information of the prediction link and the recorded information of the completed links in the form of charts, flowcharts, progress bars, etc. Ensure that the information display is clear and easy to understand, facilitating the carrier personnel to quickly obtain the required information. Develop an automatic jump logic. When the carrier personnel need to view the process information of the prediction link, the system automatically jumps to the prediction link page. Similarly, when the carrier personnel need to view the recorded information of the completed links, the system automatically jumps to the completed link page. On the prediction link page, use machine learning algorithms to perform predictive analysis on the incomplete links and generate the process information of the prediction link. Display the prediction results in a visual manner, including the estimated completion time, possible problems, etc. Provide a user-friendly interface that allows the carrier personnel to operate through the touch screen, such as viewing information, submitting feedback, etc. Design a feedback mechanism that allows the carrier personnel to report problems to the system in case of issues, so as to adjust the prediction process in a timely manner. The operation process information in the database can also be updated regularly to ensure the accuracy of the process information of the prediction link. At the same time, monitor the system performance to ensure the stable operation of the all-in-one machine and promptly handle user queries.

[0067] In addition, an embodiment of the present application also provides a self-service query management device based on a grain depot, as Figure 4 shown. The self-service query management device 400 based on the grain depot specifically includes:

[0068] At least one processor 401. And a memory 402 communicatively connected to at least one processor 401. Among them, the memory 402 stores instructions that can be executed by at least one processor 401, enabling at least one processor 401 to execute:

[0069] Identify and confirm the identity information of the carrier personnel through the self-service query all-in-one machine to obtain identity verification information;

[0070] According to the identity verification information, display the links of the operation process for the carrier personnel to determine the associated link information of the carrier personnel; among them, the associated link information includes: completed link information and incomplete link information;

[0071] According to the type information of each link in the associated link information, perform predictive analysis on the incomplete link information to obtain the process information of the prediction link;

[0072] Perform data decomposition on the completed link information for the relevant information topology diagram to obtain the recorded information of the completed links;

[0073] Based on the process information of the prediction link and the recorded information of the completed links, complete the display of the self-service query information for the carrier personnel.

[0074] Embodiments of the present application implement the authentication of carrier personnel and the display of operation processes through a self-service query machine, reducing the steps of manual operations and improving operation efficiency. The display of automated processes and predictive analysis simplifies the operation processes of carrier personnel, making the operations more intuitive and convenient. It can obtain the identity authentication information and operation progress of carrier personnel in real time, facilitating the monitoring and management of the operation process. Potential problems can be identified in advance, reducing operation errors caused by inaccurate information or incorrect processes. Carrier personnel can clearly see the completed and uncompleted links, increasing the transparency of the operation process. The predictive link process information provides decision-making support for carrier personnel, helping them better plan the next work. Through the data decomposition of the topology diagram, the information of completed links is converted into available record information, improving data utilization. It also reduces the demand for manual query services, thereby reducing operating costs.

[0075] Each embodiment in the present application is described in a progressive manner. For the same or similar parts among the embodiments, reference can be made to each other. Each embodiment focuses on the differences from other embodiments. In particular, for the embodiments of devices and media, since they are basically similar to the method embodiments, the description is relatively simple, and reference can be made to the corresponding parts of the method embodiments for the relevant content.

[0076] The devices and media provided by the embodiments of the present application correspond one-to-one with the methods. Therefore, the devices and media also have beneficial technical effects similar to those of the corresponding methods. Since the beneficial technical effects of the methods have been described in detail above, the beneficial technical effects of the devices and media will not be elaborated here.

[0077] Those skilled in the art should understand that the embodiments of the present application can be provided as methods, systems, or computer program products. Therefore, the present application can take the form of a complete hardware embodiment, a complete software embodiment, or an embodiment combining software and hardware aspects. Moreover, the present application can take the form of a computer program product implemented on one or more computer-usable storage media (including but not limited to disk memories, CD-ROMs, optical memories, etc.) containing computer-usable program codes.

[0078] The present application is described with reference to the flowcharts and / or block diagrams of methods, devices (systems), and computer program products according to the embodiments of the present application. It should be understood that each process and / or block in the flowchart and / or block diagram, and the combination of processes and / or blocks in the flowchart and / or block diagram, can be implemented by computer program instructions. These computer program instructions can be provided to the processor of a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processing devices to generate a machine, such that the instructions executed by the processor of the computer or other programmable data processing devices generate for implementing in the processFigure 1 means for the functions specified in one or more processes and / or boxes Figure 1 or multiple boxes.

[0079] These computer program instructions can also be stored in a computer-readable memory that can direct a computer or other programmable data processing device to work in a specific manner, such that the instructions stored in the computer-readable memory produce a manufactured article including an instruction means that implements the functions in the process Figure 1 one or more processes and / or boxes Figure 1 or the functions specified in multiple boxes.

[0080] These computer program instructions can also be loaded onto a computer or other programmable data processing device, such that a series of operation steps are executed on the computer or other programmable device to produce a computer-implemented process, and thus the instructions executed on the computer or other programmable device provide for implementing the functions in the process Figure 1 one or more processes and / or boxes Figure 1 or the steps of the functions specified in multiple boxes.

[0081] In a typical configuration, a computing device includes one or more processors (CPUs), an input / output interface, a network interface, and memory.

[0082] The memory may include non-permanent memory in the form of computer-readable media, random access memory (RAM) and / or non-volatile memory such as read-only memory (ROM) or flash memory (flash RAM). Memory is an example of computer-readable media.

[0083] Computer-readable media includes permanent and non-permanent, removable and non-removable media that can store information by any method or technology. The information can be computer-readable instructions, data structures, program modules, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technologies, compact disc read-only memory (CD-ROM), digital versatile disc (DVD) or other optical storage, magnetic cassette tapes, magnetic disk storage or other magnetic storage devices, or any other non-transmission media that can be used to store information that can be accessed by a computing device. As defined herein, computer-readable media does not include transitory media such as modulated data signals and carrier waves.

[0084] It should also be noted that the term "comprising", "including" or any other variant thereof is intended to cover non-exclusive inclusion, such that a process, method, article or apparatus comprising a series of elements includes not only those elements but also other elements not expressly listed, or elements inherent to such process, method, article or apparatus. Without further limitation, an element defined by the phrase "comprising an..." does not exclude the presence of additional identical elements in the process, method, article or apparatus comprising said element.

[0085] The above are only embodiments of the present application and are not intended to limit the present application. For those skilled in the art, various changes and modifications can be made to the present application. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application shall be included within the scope of the description of the present application.

Claims

1. A self-service query management method based on a grain depot, characterized in that, The method includes: Identifying and verifying the identity information of the carrier personnel through an independent inquiry machine to obtain identity verification information; According to the identity verification information, displaying the links of the operation process for the carrier personnel to determine the associated link information of the carrier personnel; wherein, the associated link information includes: completed link information and uncompleted link information; Performing predictive analysis on the uncompleted link information according to the type information of each link in the associated link information to obtain predicted link process information; Performing data decomposition on the completed link information for an information topology diagram to obtain completed link record information; Based on the predicted link process information and the completed link record information, completing the display of independent inquiry information for the carrier personnel.

2. The self-service query management method based on a grain depot according to claim 1, wherein, Identifying and verifying the identity information of the carrier personnel through an independent inquiry machine to obtain identity verification information, specifically including: Configuring a grain depot business card reader and an ID card reader into the independent inquiry machine; Through the independent inquiry machine, identifying and collecting the information of the business card and / or ID card of the carrier personnel to obtain the identity information; Through the face collection module of the independent inquiry machine, collecting data of the face ID of the carrier personnel to obtain the current face ID information; Matching the identity information with the current face ID information to verify and determine the identity verification information; wherein, the identity verification information includes: identity verification consistent information and identity verification inconsistent information.

3. A self-service query management method based on a grain depot according to claim 1, characterized in that, According to the identity verification information, displaying the links of the operation process for the carrier personnel to determine the associated link information of the carrier personnel, specifically including: If the identity verification information is verification consistent information, querying and processing the identity information of the carrier personnel for the inbound and outbound registration information, and judging the operation process information where the identity information is located; wherein, the operation process information includes: inbound operation information and outbound operation information; The inbound operation information includes: inbound registration link, sampling and inspection link, gross weight weighing link, warehouse keeping link, tare weight weighing link, business settlement link, and inbound card cancellation link; The outbound operation includes: outbound registration link, tare weight weighing link, warehouse keeping link, gross weight weighing link, and outbound card cancellation link; According to the operation process information, performing registration query processing on the current operation vehicle of the carrier personnel, and performing vehicle information verification processing on the current operation vehicle to determine vehicle verification information; If the vehicle verification information is verification consistent information, based on the operation process information, performing sequential detection processing on the current operation vehicle to determine the completed link information and the uncompleted link information of the current operation vehicle; Based on the completed link information and the uncompleted link information, determining the associated link information under the operation process information.

4. A self-service query management method based on a grain depot according to claim 1, characterized in that, Performing predictive analysis on the uncompleted link information according to the type information of each link in the associated link information to obtain predicted link process information, specifically including: Based on the process operation information of the carrier, identify the node types of the associated link information regarding the unfinished link information, and determine the type information of each link in the unfinished link information; Calculate the average completion time of the operation types for the type information to obtain the type completion time; According to the number of queuing vehicles and the type completion time, perform a waiting time sorting process on the unfinished link information to obtain the current vehicle waiting time for each unfinished node; Generate the predicted link process information based on the current vehicle waiting time for each unfinished link; wherein, the predicted link process information is the predicted guiding information for the current operating vehicle to each unfinished link.

5. A self-service query management method based on a grain depot according to claim 1, characterized in that, Perform data decomposition on the completed link information regarding the information topology diagram to obtain the completed link record information, including: If the current operating vehicle is in the inbound operation information, query and process the sampling inspection link for the completed link information to obtain the quality inspection query result; If the quality inspection query result indicates the existence of a quality inspection result, perform data decomposition on the quality inspection information regarding the information topology diagram to obtain the associated branch data; wherein, the associated branch data at least includes: grain variety, grain grade, quality inspection result, inspection values of each inspection item, and deduction ratio information; Compare each piece of data in the associated branch data with the qualified threshold to obtain the quality inspection result; Feed back the associated branch data and the corresponding quality inspection result to the sampling inspection link, and generate the completed link record information.

6. The self-service query management method based on a grain depot according to claim 1, characterized in that, Perform data decomposition on the completed link information regarding the information topology diagram to obtain the completed link record information, including: Perform information topology diagram decomposition on the vehicle gross weight weighing result for the gross weight weighing link in the completed link information to obtain the gross weight basic information; Perform multi-component calculation on the gross weight basic information to obtain the gross weight comprehensive information; wherein, the gross weight comprehensive information at least includes: net weight information, actual deduction information, and increase / deduction details information; Feed back the gross weight comprehensive information to the gross weight weighing link, and generate the corresponding completed link record information; Perform information topology diagram decomposition on the vehicle tare weight weighing result for the tare weight weighing link in the completed link information to obtain the tare weight basic information; and perform multi-component calculation on the tare weight basic information to obtain the tare weight comprehensive information; Feed back the tare weight comprehensive information to the tare weight weighing link, and generate the corresponding completed link record information.

7. A self-service query management method based on a grain depot according to claim 1, characterized in that, Based on the predicted link process information and the completed link record information, complete the display of the autonomous query information for the carrier, including: Visualize and display the predicted link process information and the completed link record information through the visualization system of the autonomous query integrated machine; Based on the required services of the carrier, automatically jump to the predicted link page corresponding to the predicted link process information and the completed link page corresponding to the completed link record information to complete the display of the autonomous query information for the carrier.

8. A self-service query management method based on a grain depot according to claim 1, characterized in that, The autonomous operations of the carrier personnel on the self-service query machine include: swiping the business card with the grain depot business card reader; swiping the ID card with the ID card reader; manually entering the grain depot business card number or the ID card number through the soft keyboard.

9. A self-service query management device based on a grain depot, characterized in that, The device includes: at least one processor; and, a memory communicatively connected to the at least one processor; wherein, the memory stores instructions executable by the at least one processor, so that the at least one processor can execute a self-service query management method based on a grain depot according to any one of claims 1-8.

10. A non-volatile computer storage medium, characterized in that, The storage medium is a non-volatile computer-readable storage medium, and the non-volatile computer-readable storage medium stores at least one program, and each program includes instructions, and when the instructions are executed by the terminal, the terminal executes a self-service query management method based on a grain depot according to any one of claims 1-8.

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