Trans-boundary ecological service integration platform

Abstract

The invention discloses a cross-border ecological service integration platform. The platform comprises a service resource access module, a service resource management module, a user experience analysis module, a service matching module, a data interaction and sharing module, a safety protection and supervision module, a service customization module, a service evaluation and feedback module, a platform operation management module and a cross-domain fusion mechanism module, the access module is used for accessing multiple types of service resources; the service resource access module has a multi-protocol compatibility capability, can adapt to transmission protocols of different service resources, and ensures that various resources can be accessed without difference; according to the method, the limitation of a traditional service mode can be broken, integration and collaboration of multi-field service resources are realized, the service efficiency and quality are improved, diversified requirements of users are met, and the user satisfaction and the service quality are further improved by a service customization and evaluation feedback mechanism.

Description

Technical Field

[0001] The present invention relates to the technical field of service resource management, and particularly to a cross-border ecological service integration platform. Background Art

[0002] With the continuous development of the social economy, the boundaries between industries are becoming increasingly blurred, and users have an increasingly high demand for comprehensive and one-stop services. However, the traditional service model is usually scattered, and the services of each industry or enterprise are relatively independent, lacking effective integration and collaboration, resulting in many inconveniences for users when obtaining services. Therefore, a platform that can break through industry barriers and integrate a variety of cross-border ecological services is needed to meet the needs of users. Summary of the Invention

[0003] The purpose of the present invention is to provide a cross-border ecological service integration platform for the above problems in the prior art, thereby solving all or one of the above problems existing in the prior art.

[0004] To solve the above technical problems, the specific technical solution of the present invention is as follows: The present invention provides a cross-border ecological service integration platform, including: A service resource access module, a service resource management module, a user experience analysis module, a service matching module, a data interaction and sharing module, a security protection and supervision module, a service customization module, a service evaluation and feedback module, a platform operation management module, and a cross-domain integration mechanism module; The service resource access module is used to access various types of service resources; the service resource access module has multi-protocol compatibility capabilities and can adapt to the transmission protocols of different service resources to ensure that various resources can be accessed without discrimination; The service resource management module is used to manage the accessed service resources; The user experience analysis module is used to collect and analyze user behavior data; The service matching module is used to match service resources based on user needs; The data interaction and sharing module is used to realize data interaction between service resources; The security protection and supervision module is used to ensure the security of the platform and supervise service providers; The service customization module is used to allow users to customize services; The service evaluation and feedback module is used for users to evaluate services and provide feedback information; The platform operation management module is used to manage the operation of the platform; The cross-domain integration mechanism module is used to promote the deep integration of services in different fields.

[0005] As an improved solution, the service resource management module is also used to build a multi-dimensional service catalog for users by using an intelligent tagging system. This intelligent tagging system automatically assigns tags to service resources dynamically based on various factors such as service type, user applicable scenarios, service quality, etc. Users can perform precise retrieval based on any combination of tags.

[0006] As an improved solution, the user experience analysis module is also used to combine natural language processing technology and user behavior log analysis to mine deep-seated service requirements from the user's natural interaction language and operation behaviors, and build a user portrait to comprehensively understand user characteristics.

[0007] As an improved solution, the service matching module is also used to adopt a reinforcement learning algorithm to quickly screen the optimal matching combinations between a vast amount of service resources and user needs, and dynamically adjust the matching strategy according to the user's historical interaction feedback.

[0008] As an improved solution, the data interaction and sharing module is also used to support the standardized conversion of heterogeneous data, and can uniformly map data in different formats and semantics into a standard data structure to achieve the secure and efficient transfer of data among multiple service resources.

[0009] As an improved solution, the security protection and supervision module is also used to integrate a zero-trust security architecture and blockchain distributed ledger technology. The zero-trust architecture can perform real-time permission audits for each service interaction request, and the blockchain ledger ensures that the operation records of service data are traceable and cannot be tampered with.

[0010] As an improved solution, the service customization module is also used to provide a visual editing interface. Users can intuitively operate to quickly combine multiple selected services in a drag-and-drop and splicing manner, and customize service parameters and service execution order according to personal preferences.

[0011] As an improved solution, the service evaluation and feedback module is also used to provide multiple evaluation dimensions, including service quality, response speed, and function usability; the service evaluation and feedback module supports users to provide feedback in various forms such as text, pictures, and videos.

[0012] As an improved solution, the platform operation and management module has a distributed system architecture and is used to perform distributed deployment of the operation and maintenance management of each service resource.

[0013] As an improved solution, the cross-domain integration mechanism module is also used to build cross-domain service association relationships by using knowledge graph technology, and provide intelligent collaboration clues for associated services through semantic understanding and knowledge reasoning.

[0014] The beneficial effects of the technical solution of the present invention are as follows: This platform can break through the limitations of the traditional service model, realize the integration and collaboration of service resources in multiple fields, improve service efficiency and quality, and meet the diverse needs of users. The security protection and supervision module ensures the security and stability of the platform, while the service customization and evaluation feedback mechanism further enhances user satisfaction and service quality. BRIEF DESCRIPTION OF THE DRAWINGS

[0015] In order to more clearly illustrate the specific embodiments of the present invention or the technical solutions in the prior art, the following will briefly introduce the drawings required for the description of the specific embodiments or the prior art. Obviously, the drawings in the following description are some embodiments of the present invention. For those of ordinary skill in the art, without creative efforts, other drawings can be obtained based on these drawings.

[0016] Figure 1 It is a schematic diagram of the architecture of the cross-border ecological service integration platform described in the embodiments of the present invention. DETAILED DESCRIPTION OF THE EMBODIMENTS

[0017] The following will elaborate on the preferred embodiments of the present invention in conjunction with the drawings, so that the advantages and features of the present invention can be more easily understood by those skilled in the art, thereby making the scope of protection of the present invention more clearly defined.

[0018] In the description of the present invention, it should be noted that the embodiments described are some embodiments of the present invention, rather than all embodiments; based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative efforts belong to the scope of protection of the present invention.

[0019] The terms "first", "second", etc. in the specification and claims of this article and the above-mentioned drawings are used to distinguish similar objects, and do not necessarily need to describe a specific order or sequence. It should be understood that such data can be interchanged under appropriate circumstances, so that the embodiments described herein can be implemented in an order other than those illustrated or described herein. In addition, the terms "comprising" and "having" and any variations thereof are intended to cover non-exclusive inclusion. For example, a process, method, device, product, or equipment that includes a series of steps or units does not necessarily have to be limited to those steps or units clearly listed, but may include other steps or units not clearly listed or inherent to these processes, methods, products, or equipment. Embodiment

[0020] This embodiment provides a cross-border ecological service integration platform, as Figure 1 shown, including: Service resource access module, service resource management module, user experience analysis module, service matching module, data interaction and sharing module, security protection and supervision module, service customization module, service evaluation and feedback module, platform operation management module, and cross-domain integration mechanism module; The service resource access module is used to access various types of service resources; the service resource access module has multi-protocol compatibility capabilities, can adapt to the transmission protocols of different service resources, and ensures that various resources can be accessed without discrimination; The service resource management module is used to manage the accessed service resources; The user experience analysis module is used to collect and analyze user behavior data; The service matching module is used to match service resources based on user needs; The data interaction and sharing module is used to realize data interaction between service resources; The security protection and supervision module is used to ensure platform security and supervise service providers; The service customization module is used to allow users to customize services; The service evaluation and feedback module is used for users to evaluate services and provide feedback; The platform operation management module is used to manage platform operations; The cross-domain integration mechanism module is used to promote the deep integration of services in different fields.

[0021] As an improved solution, the service resource management module is also used to build a multi-dimensional service catalog for users using an intelligent tagging system. This intelligent tagging system automatically assigns tags to service resources dynamically based on various factors such as service type, user applicable scenarios, and service quality. Users can perform precise searches based on any combination of tags.

[0022] As an improved solution, the user experience analysis module is also used to combine natural language processing technology with user behavior log analysis to mine deep-seated service needs from the user's natural interaction language and operation behavior, and build a user profile to comprehensively understand user characteristics.

[0023] As an improved solution, the service matching module is also used to adopt a reinforcement learning algorithm to quickly screen the optimal matching combinations between a large number of service resources and user needs, and dynamically adjust the matching strategy according to the user's historical interaction feedback.

[0024] As an improved solution, the data interaction and sharing module is also used to support the standardized conversion of heterogeneous data, and can uniformly map data in different formats and semantics into a standard data structure to achieve the secure and efficient transfer of data between multiple service resources.

[0025] As an improved solution, the security protection and supervision module is also used to integrate the zero-trust security architecture and blockchain distributed ledger technology. The zero-trust architecture can perform real-time permission audits for each service interaction request, and the blockchain ledger ensures that the operation records of service data are traceable and tamper-proof.

[0026] As an improved solution, the service customization module is also used to provide a visual editing interface. Users can intuitively operate to quickly combine multiple selected services in a drag-and-drop and splicing manner, and customize service parameters and service execution order according to personal preferences.

[0027] As an improved solution, the service evaluation and feedback module is also used to provide multiple evaluation dimensions, including service quality, response speed, and functional usability; the service evaluation and feedback module supports users to provide feedback in various forms such as text, pictures, and videos.

[0028] As an improved solution, the platform operation and management module has a distributed system architecture and is used to perform distributed deployment of the operation and maintenance management of each service resource.

[0029] As an improved solution, the cross-domain fusion mechanism module is also used to build cross-domain service association relationships using knowledge graph technology, and provide intelligent collaboration clues for associated services through semantic understanding and knowledge reasoning.

[0030] It should be noted that the above examples are only for explaining the present invention and should not limit the protection scope of the present invention.

[0031] It should be understood that in various embodiments herein, the magnitudes of the sequence numbers of the above processes do not mean the order of execution. The order of execution of each process should be determined by its function and internal logic, and should not constitute any limitation to the implementation process of the embodiments herein.

[0032] It should also be understood that in the embodiments herein, the term "and / or" is only a description of the association relationship of associated objects, indicating that three relationships may exist. For example, A and / or B may represent: A exists alone, A and B exist simultaneously, and B exists alone. In addition, the character " / " in this article generally represents an "or" relationship between the associated objects before and after.

[0033] Those of ordinary skill in the art will realize that the units and algorithm steps of the examples described in combination with the embodiments disclosed herein can be implemented by electronic hardware, computer software, or a combination of the two. To clearly illustrate the interchangeability of hardware and software, the composition and steps of the examples have been generally described according to their functions in the above description. Whether these functions are executed in a hardware or software manner depends on the specific application and design constraints of the technical solution. Professional technicians can use different methods to implement the described functions for each specific application, but such implementation should not be considered to exceed the scope of this article.

[0034] Those skilled in the art can clearly understand that for the convenience and brevity of description, the specific logical processes of the methods described above can refer to the corresponding working processes of the systems, devices, and units in the foregoing method embodiments, and will not be elaborated herein.

[0035] In the several embodiments provided in this article, it should be understood that the disclosed systems, devices, and methods can be implemented in other ways. For example, the device embodiments described above are merely illustrative. For example, the division of the units is only a logical function division, and there can be other division methods in actual implementation. For example, multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. In addition, the displayed or discussed couplings, direct couplings, or communication connections to each other can be indirect couplings or communication connections through some interfaces, devices, or units, and can also be in electrical, mechanical, or other forms of connection.

[0036] The units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, they can be located in one place, or they can be distributed to multiple network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiments in this article.

[0037] In addition, the functional units in the various embodiments of this article can be integrated into one processing unit, or each unit can exist physically alone, or two or more units can be integrated into one unit. The above integrated units can be implemented in the form of hardware or in the form of software functional units.

[0038] When the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution herein, in essence, or the part that contributes to the prior art, or all or part of the technical solution can be embodied in the form of a software product. The computer software product is stored in a storage medium and includes several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute all or part of the steps of the methods described in the various embodiments herein. The aforementioned storage medium includes: various media that can store program codes, such as USB flash drives, mobile hard disks, read-only memories (ROMs), random access memories (RAMs), magnetic disks, or optical discs.

[0039] The above are only embodiments of the present invention and do not limit the patent scope of the present invention. Any equivalent structural or equivalent process transformation made by using the content of the specification and drawings of the present invention, or directly or indirectly applied in other related technical fields, shall be equally included in the patent protection scope of the present invention.

Claims

1. A cross - border ecological service integration platform, characterized in that, Including: A service resource access module, a service resource management module, a user experience analysis module, a service matching module, a data interaction and sharing module, a security protection and supervision module, a service customization module, a service evaluation and feedback module, a platform operation management module, and a cross-domain integration mechanism module; The service resource access module is used to access various types of service resources; the service resource access module has multi-protocol compatibility capabilities and can adapt to the transmission protocols of different service resources to ensure that various resources can be accessed without discrimination; The service resource management module is used to manage the accessed service resources; The user experience analysis module is used to collect and analyze user behavior data; The service matching module is used to match service resources based on user needs; The data interaction and sharing module is used to implement data interaction between service resources; The security protection and supervision module is used to ensure platform security and supervise service providers; The service customization module is used to allow users to customize services; The service evaluation and feedback module is used for users to evaluate services and provide feedback; The platform operation management module is used to manage platform operations; The cross-domain integration mechanism module is used to promote the deep integration of services in different fields.

2. The cross-boundary ecological service integration platform according to claim 1, characterized in that The service resource management module is also used to build a multi-dimensional service catalog for users using an intelligent tagging system. This intelligent tagging system automatically assigns tags to service resources dynamically based on various factors such as service type, user applicable scenarios, and service quality. Users can perform precise searches based on any combination of tags.

3. The cross-border ecological service integration platform according to claim 1, wherein The user experience analysis module is also used to combine natural language processing technology with user behavior log analysis to mine deep-seated service needs from users' natural interaction languages and operation behaviors, and build user portraits to comprehensively understand user characteristics.

4. The cross-border ecological service integration platform according to claim 1, characterized in that, The service matching module is also used to adopt a reinforcement learning algorithm to quickly screen the optimal matching combinations between a large number of service resources and user needs, and dynamically adjust the matching strategy according to the user's historical interaction feedback.

5. The cross-boundary ecological service integration platform according to claim 1, wherein The data interaction and sharing module is also used to support the standardized conversion of heterogeneous data, and can uniformly map data in different formats and semantics into a standard data structure to achieve the secure and efficient transfer of data between multiple service resources.

6. The cross-border ecological service integration platform according to claim 1, characterized in that The security protection and supervision module is also used to integrate a zero-trust security architecture and blockchain distributed ledger technology. The zero-trust architecture can perform real-time permission audits for each service interaction request, and the blockchain ledger ensures that the operation records of service data are traceable and cannot be tampered with.

7. The cross-border ecological service integration platform according to claim 1, characterized in that, The service customization module is also used to provide a visual editing interface. Users can intuitively operate to quickly combine multiple selected services in a drag-and-drop and splicing manner, and customize service parameters and service execution sequences according to personal preferences.

8. The cross-border ecological service integration platform according to claim 1, characterized in that The service evaluation and feedback module is also used to provide multiple evaluation dimensions, including service quality, response speed, and functional usability; the service evaluation and feedback module supports users to provide feedback in multiple forms such as text, pictures, and videos.

9. The cross-border ecological service integration platform according to claim 1, characterized in that The platform operation management module has a distributed system architecture and is used to perform distributed deployment of the operation and maintenance management of each service resource.

10. The cross-border ecological service integration platform according to claim 1, characterized in that, The cross-domain integration mechanism module is also used to construct cross-domain service association relationships by using knowledge graph technology, and provide intelligent collaboration clues for associated services through semantic understanding and knowledge reasoning.

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