Intelligent airport service robot
By designing intelligent airport service robots, the intelligent problems of information query, security check and checked baggage in the airport service system are solved, and efficient and user-friendly service solutions are provided, which improves the efficiency of airport service and passenger experience.
Patent Information
- Application Number
- CN202510345334.0
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2025-03-24
- Publication Date
- 2025-08-01
AI Technical Summary
The existing airport service system is difficult to provide intelligent and user-friendly solutions for information inquiry, security checks and checked baggage efficiently, and cannot meet the growing passenger needs.
Design an intelligent airport service robot, equipped with camera, microphone array, touch display, BB700 UHF printer and other equipment, with Q&A, navigation, luggage security check and check-in functions, powered by lithium iron phosphate batteries, and supports robot models of various suitcase sizes.
It realizes efficient and convenient services in the airport with intelligent Q&A, navigation, luggage security check and check-in, and improves the service quality and experience of passengers.
Smart Images

Figure CN120396009A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the fields of robots and airport services, including functions such as airport guidance, direction, and luggage transportation. Background Art
[0002] Under the growing passenger flow and the demand for efficient and convenient services, relying on artificial intelligence, the Internet of Things, big data analysis, and high-precision sensor technologies, robots can complete tasks such as information query, security inspection assistance, checked luggage handling, and personalized passenger guidance, effectively alleviating the manpower pressure at airports, improving service efficiency and quality, and bringing a more intelligent and user-friendly travel experience to passengers. Summary of the Invention
[0003] The purpose of the present invention is to design an intelligent service robot that can answer questions, guide the way, and assist passengers in need of checked luggage at the airport.
[0004] Users can voice their needs to the robot to achieve common information questions and answers, navigation to common locations, and security inspection and check-in of luggage.
[0005] This robot can identify when a person faces the machine through a camera and then start the subsequent conversation.
[0006] This robot has a Q&A library related to the airport, which contains various common check-in questions and aims to help users understand various relevant information.
[0007] This robot stores an internal map of the airport and can provide navigation services for users to different locations.
[0008] Users can use this robot for security inspection and check-in of luggage and can assist in handling checked luggage.
[0009] The intelligent airport service robot uses a customized touch display as the display screen.
[0010] The intelligent airport service robot uses a rechargeable lithium iron phosphate battery with a nominal voltage of 48.0V and a nominal capacity of 40000mAh to provide the required power support for the robot.
[0011] The intelligent airport service robot uses a circular microphone array to achieve user voice input.
[0012] The intelligent airport service robot uses a 20mm internal magnetic horn speaker
[0013] The intelligent airport service robot uses a BB700 UHF printer to print luggage tags.
[0014] For checked luggage at the airport: 20-inch, 22-inch, 24-inch, 28-inch, and 30-inch luggage. Different-sized robots can be used according to different luggage sizes. The robots corresponding to the luggage sizes are 150 cm type, 160 cm type, 170 cm type, 180 cm type, and 190 cm type. Given that the common luggage sizes are 22 inches and 24 inches, the 160-type and 170-type are used more frequently. Brief Description of the Drawings
[0015] Figure 1 is the front view of the intelligent airport service robot.
[0016] Figure 2 is the rear view of the intelligent airport service robot.
[0017] Figure 3 is the bottom view of the intelligent airport service robot.
[0018] Figure 4 is the overall perspective view of the intelligent airport service robot.
[0019] Figure 5 is the schematic diagram of the closed inner cavity of the intelligent airport service robot.
[0020] Figure 6 is the schematic diagram of the opened inner cavity of the intelligent airport service robot. Detailed Description of the Preferred Embodiments
[0021] The present invention will be described in detail below with reference to the accompanying drawings.
[0022] As Figure 1 shown, the intelligent airport service robot includes a head housing (1-1) and a body housing (1-2). Two sound pickup devices (1-5) on the head are used to obtain sound input, a camera (1-4) is used to obtain surrounding environment information, a screen (1-8) is used to display information, a speaker (1-6) is used to output sound, a printing port (1-7) is used to output the printing result of the luggage tag, and the chassis (1-3) is at the bottom;
[0023] As Figure 2 shown is the rear view of the intelligent airport service robot, and a charging port (2-1) is used to charge the robot;
[0024] As Figure 3It is a bottom view of an intelligent airport service robot. There are DC motor 1 (3-1), DC motor 2 (3-2), DC motor 3 (3-3) and DC motor 4 (3-4), and their corresponding wheels 1 (3-5), wheels 2 (3-6), wheels 3 (3-7) and wheels 4 (3-8). The four motors and the wheels control the movement of the robot. When the four wheels move forward simultaneously, the robot moves forward; when the four wheels move backward simultaneously, the robot moves backward; when wheels 1 (3-5) and wheels 2 (3-6) move forward and wheels 3 (3-7) and wheels 4 (3-8) move backward, the robot turns left; when wheels 1 (3-5) and wheels 2 (3-6) move backward and wheels 3 (3-7) and wheels 4 (3-8) move forward, the robot turns right.
[0025] Figure 5 The figure shows a schematic diagram of the closed state of the inner cavity of the intelligent airport service robot. The retracted extended conveyor belt (5-1), conveyor belt (5-2), and the flat panel detectors (5-4) on both sides of the inner wall and the top form the inner cavity. Below the conveyor belt is the wire control box (5-3) with an in-built laser punctuation device. Figure 6 It is a schematic diagram of the opened inner cavity of the intelligent airport service robot. The extended conveyor belt (5-1) is opened and laid flat to facilitate the placement of luggage.
[0026] After the inner cavity is opened, the luggage is placed on the extended conveyor belt (5-1). Then, the extended conveyor belt (5-1) and conveyor belt (5-2) are started to move the luggage into the inner cavity. After that, the wire control box (5-3) and flat panel detectors (5-4) are started to conduct security checks on the luggage.
Claims
1. The design of an intelligent airport service robot is mainly characterized in that: the upper part is the head shell, and two pick-up microphones are installed on both sides of the head shell to simulate human ears, the front is a display screen to simulate the human face, a speaker is equipped below the display screen to imitate the human mouth, a camera is installed directly above, and below the head shell is the body shell. There is a printing outlet set in the front of the body, there is a cavity inside the body, the lower surface of the cavity is a conveyor belt, the front side is an extended conveyor belt, and the lowermost part is a motor and four wheels.
2. This patent imports the airport map into the robot system, including the specific geographical location information of each location, and knows the specific direction that needs to be navigated; this patent uses a vision sensor for real-time position detection to ensure avoiding moving obstacles during navigation; and applies a path planning algorithm and an obstacle avoidance algorithm to achieve navigation, so as to reach the destination.
3. This patent imports a common airport Q&A corpus into the robot system, including various common questions and selectable answers in the airport environment; through a natural language processing model, selectable answers can be provided.
4. This patent integrates a portable X-ray security inspection machine into the robot. A flat panel detector is installed on the upper wall inside the cavity and used in conjunction with a laser marker built into the wire control box directly below to achieve the security inspection of luggage.
5. For the relatively noisy environment of the airport, a voice enhancement algorithm is proposed. In addition to being able to remove common noises, it can also accurately remove the voice of the broadcast and separate the voice of the speaker when the voice broadcast and the user are speaking at the same time.