Highway account checking work order processing method, device, equipment and medium

Abstract

The invention discloses a highway reconciliation work order processing method, device and equipment and a medium. The method is applied to an expressway exit end, obtains a to-be-processed reconciliation work order issued by a provincial transaction reconciliation system, inquires vehicle passing data corresponding to the reconciliation work order from an auditing platform, analyzes the vehicle passing data by adopting a pre-constructed automatic analysis model, determines a work order abnormal type, and sends the work order abnormal type to the expressway exit end. Corresponding work order processing measures are executed based on the work order abnormal type, a work order processing result is submitted to a provincial transaction account checking system, the whole process of checking, evidence obtaining, submitting and feedback of the work order is automatically completed, and an inter-provincial account checking work order is promoted to be changed from manual operation to intelligent operation, so that the account checking service management quality and the overall operation efficiency are comprehensively improved, and the user experience is improved. Cost reduction and benefit increase are promoted.

Description

Technical Field

[0001] The present invention relates to road network management technology, and in particular to a method, device, equipment and medium for processing expressway reconciliation work orders. Background Art

[0002] The national expressway network operates on a single, single-entry toll system. Failure of the exiting province to collect fees and upload transaction data can result in toll losses for the passing province. Therefore, the Highway Network Center organizes interprovincial transaction reconciliations to verify outstanding tolls. If any outstanding tolls are confirmed based on the transaction reconciliation results, interprovincial toll recovery and coordination can be conducted through the transaction reconciliation service platform.

[0003] Currently, most provincial transaction reconciliation systems perform preliminary processing upon receiving reconciliation work orders from the road network center. Simple work orders, such as "transaction retransmitted," are automatically processed, while the majority of remaining work orders are sent to the final road section where the vehicle passed through. However, road section units still manually verify and process reconciliation work orders, requiring them to log into multiple external systems for data query, analysis, and documentation collection. This process is inefficient, resulting in a large number of unprocessed reconciliation work orders accumulated across provinces. Furthermore, manual processing is prone to errors and carries high labor costs. Summary of the Invention

[0004] The present invention provides a method, device, equipment and medium for processing highway reconciliation work orders, so as to comprehensively improve the management quality and overall operational efficiency of highway reconciliation business and promote cost reduction and efficiency improvement.

[0005] In a first aspect, the present invention provides a method for processing a highway reconciliation work order, which is applied to a highway exit. The method includes:

[0006] Obtain pending reconciliation work orders issued by the provincial transaction reconciliation system;

[0007] Query the vehicle traffic data corresponding to the reconciliation work order from the audit platform;

[0008] Analyze the vehicle traffic data using a pre-built automated analysis model to determine the type of work order anomaly;

[0009] Execute corresponding work order processing measures based on the work order exception type, and submit the work order processing results to the provincial transaction reconciliation system.

[0010] Optionally, a pre-built automated analysis model is used to analyze the vehicle traffic data to determine the type of work order anomaly, including:

[0011] Finding the last exit of the vehicle from the highway from the vehicle traffic data;

[0012] Determining whether the last exit is an exit of this province;

[0013] If the last exit is not an exit of the province, the work order exception type is determined to be the vehicle exiting the highway at an exit outside the province;

[0014] Correspondingly, the work order processing measure is to change the province being recovered.

[0015] Optionally, using a pre-built automated analysis model to analyze the vehicle traffic data to determine the type of work order anomaly also includes:

[0016] If the last exit is the exit of the province, searching the entry record's pass ID and the exit record's pass ID from the vehicle traffic data;

[0017] If the pass ID recorded at the entrance is consistent with the pass ID recorded at the exit, the length of time the vehicle stayed on the highway is obtained from the vehicle pass data;

[0018] Determining whether the duration of the stay exceeds a preset duration corresponding to a target road section, wherein the target road section refers to the shortest road section between an entrance to the expressway and an exit from the expressway for the vehicle;

[0019] If the duration of stay exceeds the preset duration corresponding to the target road section, the work order exception type is determined to be the overdue exit from the highway or delayed upload of transaction records;

[0020] Correspondingly, the work order processing measure is to re-transmit the transaction record.

[0021] Optionally, using a pre-built automated analysis model to analyze the vehicle traffic data to determine the type of work order anomaly also includes:

[0022] If the pass ID recorded at the entrance is consistent with the pass ID recorded at the exit, and the duration of stay does not exceed the preset duration corresponding to the target road section, obtaining the vehicle type of the vehicle from the vehicle pass data;

[0023] If the vehicle type is a preferential vehicle, the work order exception type is determined to be a preferential vehicle and no charge is made;

[0024] Correspondingly, the work order processing measure is to re-transmit the transaction record.

[0025] Optionally, using a pre-built automated analysis model to analyze the vehicle traffic data to determine the type of work order anomaly also includes:

[0026] If the vehicle type is not a preferential vehicle, searching the vehicle's export transaction record from the vehicle traffic data;

[0027] If there is no transaction record, the work order exception type is determined to be export fee evasion;

[0028] Correspondingly, the work order processing measure is to initiate payment recovery.

[0029] Optionally, using a pre-built automated analysis model to analyze the vehicle traffic data to determine the type of work order anomaly also includes:

[0030] If the pass ID recorded at the entry is inconsistent with the pass ID recorded at the exit, obtaining the vehicle type of the vehicle from the vehicle pass data, and searching the transaction record of the vehicle at the exit from the vehicle pass data;

[0031] If the vehicle type is a preferential vehicle and there is a transaction record, the work order exception type is determined to be a preferential vehicle without charging; accordingly, the work order processing measure is to add a pass ID;

[0032] If the vehicle type is not a preferential vehicle and there is a transaction record, the work order exception type is determined to be payment without media; accordingly, the work order processing measure is to add a pass ID.

[0033] Optionally, the highway reconciliation work order processing method also includes:

[0034] Searching for exit records from the vehicle traffic data;

[0035] If there is no export record, and the date is a holiday or free day, the vehicle is a discounted vehicle, the vehicle is an accident vehicle or a broken down vehicle, the vehicle has multiple media access, the entrance and exit license plates are inconsistent, the gantry billing is abnormal, or the single province is changed in multiple provinces, the reconciliation work order will be returned to the province that initiated the reconciliation work order, and the return type will be filled in.

[0036] Optionally, submitting the work order processing result to the provincial transaction reconciliation system also includes:

[0037] Submit evidence documents, including license plate recognition images, transaction flow information, route information and rate information.

[0038] In a second aspect, the present invention further provides a highway reconciliation work order processing device, which is applied to a highway exit, and includes:

[0039] The work order acquisition module is used to obtain the pending reconciliation work orders issued by the provincial transaction reconciliation system;

[0040] A traffic data acquisition module is used to query the vehicle traffic data corresponding to the reconciliation work order from the audit platform;

[0041] A data analysis module, configured to analyze the vehicle traffic data using a pre-built automated analysis model to determine the type of work order anomaly;

[0042] The work order processing module is used to execute corresponding work order processing measures based on the work order exception type and submit the work order processing results to the provincial transaction reconciliation system.

[0043] In a third aspect, the present invention further provides an electronic device, comprising:

[0044] one or more processors;

[0045] a storage device for storing one or more programs;

[0046] When the one or more programs are executed by the one or more processors, the one or more processors implement the highway reconciliation work order processing method provided by the first aspect of the present invention.

[0047] In a fourth aspect, the present invention further provides a computer-readable storage medium having a computer program stored thereon, which, when executed by a processor, implements the highway reconciliation work order processing method provided in the first aspect of the present invention.

[0048] The highway reconciliation work order processing method provided by the present invention is applied to the highway exit end, obtains the reconciliation work order to be processed issued by the provincial transaction reconciliation system, queries the vehicle traffic data corresponding to the reconciliation work order from the audit platform, uses a pre-built automated analysis model to analyze the vehicle traffic data, determines the work order abnormality type, executes the corresponding work order processing measures based on the work order abnormality type, and submits the work order processing results to the provincial transaction reconciliation system, automatically completing the entire process of work order verification, evidence collection, submission, and feedback, and promoting the transformation of inter-provincial reconciliation work orders from manual operation to intelligent operation, thereby comprehensively improving the quality of reconciliation business management and overall operational efficiency, and promoting cost reduction and efficiency improvement.

[0049] It should be understood that the content described in this section is not intended to identify the key or important features of the embodiments of the present invention, nor is it intended to limit the scope of the present invention. Other features of the present invention will become readily understood through the following description. BRIEF DESCRIPTION OF THE DRAWINGS

[0050] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following briefly introduces the drawings required for use in the description of the embodiments. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work.

[0051] Figure 1 A flowchart of a method for processing a highway reconciliation work order provided by the present invention;

[0052] Figure 2A schematic diagram of the structure of a highway reconciliation work order processing device provided by the present invention;

[0053] Figure 3 A schematic structural diagram of an electronic device provided by an embodiment of the present invention.

[0054] The above drawings illustrate specific embodiments of the present application, which will be described in more detail below. These drawings and the textual description are not intended to limit the scope of the present application in any way, but rather to illustrate the concepts of the present application to those skilled in the art by reference to specific embodiments. DETAILED DESCRIPTION

[0055] In order to enable those skilled in the art to better understand the solutions of the present invention, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the embodiments described are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without making creative efforts should fall within the scope of protection of the present invention.

[0056] It should be noted that the terms "first", "second", etc. in the description and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects and are not necessarily used to describe a specific order or sequence. It should be understood that the numbers used in this way can be interchanged where appropriate, so that the embodiments of the present invention described herein can be implemented in an order other than those illustrated or described herein. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions. For example, a process, method, system, product or device that includes a series of steps or units is not necessarily limited to those steps or units clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices.

[0057] Figure 1 This is a flowchart of a highway reconciliation work order processing method provided by the present invention. This embodiment can be adapted to automatically process reconciliation work orders issued by a provincial transaction reconciliation system. The method can be executed by the highway reconciliation work order processing device provided by the present invention. The device can be implemented by software and / or hardware and is usually configured in an electronic device that can be deployed at a highway exit, such as Figure 1 As shown, the highway reconciliation work order processing method includes the following steps:

[0058] S101. Obtain a pending reconciliation work order issued by the provincial transaction reconciliation system.

[0059] In this embodiment of the present invention, RPA (Robotic Process Automation) technology can be used to simulate various human operations and improve the efficiency of work order processing. RPA technology provides another way to automate the manual operation process of end users by mimicking the manual operation methods of end users on computers.

[0060] For example, in an embodiment of the present invention, the account number and password can be encrypted and saved in a local configuration file in advance. An automated process can be configured to open a browser, enter the target operating system's IP address, extract the account number and password from the configuration file, and enter them in the login box, simulating manual login to the provincial transaction reconciliation system and the departmental audit platform. The work order processing page on the provincial transaction reconciliation system can be opened to simulate manual operation, query the user's pending reconciliation work order list, and persist it locally.

[0061] S102. Query the vehicle traffic data corresponding to the reconciliation work order from the audit platform.

[0062] For each reconciliation work order obtained above, RPA is used to simulate manual operations to query the corresponding vehicle access data on the audit platform. Vehicle access data may include access ID, license plate access information (including the vehicle's entry and exit information, and time), vehicle type, etc. (This is not limited in this embodiment of the present invention). The access ID can be the unique number of the vehicle's medium (for example, a highway access card).

[0063] S103: Analyze vehicle traffic data using a pre-built automated analysis model to determine the abnormal type of the work order.

[0064] In an embodiment of the present invention, a pre-built automated analysis model is used to analyze vehicle traffic data to determine the abnormal type of the work order.

[0065] For example, the process of analyzing vehicle traffic data using a pre-built automated analysis model to determine the type of work order anomaly is as follows:

[0066] Find the last exit of the vehicle from the highway from the vehicle traffic data and determine whether the last exit is the exit of the province. If the last exit is not the exit of the province, the work order exception type is determined to be that the vehicle exited the highway at an exit outside the province, indicating that the reconciliation work order of the road network center was sent to the wrong provincial transaction reconciliation system.

[0067] If the last exit is the exit of this province, the access ID of the entry record and the access ID of the exit record are searched from the vehicle traffic data. If the access ID of the entry record and the access ID of the exit record are consistent, the length of time the vehicle stayed on the highway is obtained from the vehicle traffic data. Specifically, the time of exiting the highway can be subtracted from the time of entering the highway to obtain the length of time the vehicle stayed on the highway. Determine whether the length of stay exceeds the preset length of time corresponding to the target section, where the target section refers to the shortest section between the entrance of the highway and the exit of the highway. If the length of stay exceeds the preset length of time corresponding to the target section, the work order exception type is determined to be overdue exit from the highway or delayed upload of transaction records. For example, after the vehicle gets on the station A, it stays for a long time in the service area, and a few days later it pays the fee and leaves the station B normally. If the shortest section from station A to station B is driven normally, the preset length of time is usually 25 hours. Alternatively, when the recovering province issues the reconciliation work order, the transaction records have not been uploaded, but when the recovering province processes the reconciliation work order, the transaction records have been uploaded, that is, the transaction records are uploaded late.

[0068] If the pass ID recorded at the entrance is consistent with the pass ID recorded at the exit, and the duration of stay does not exceed the preset duration corresponding to the target road section, the vehicle type is obtained from the vehicle traffic data. Vehicle types can include preferential vehicles and non-preferential vehicles. Preferential vehicles can include green pass vehicles, military vehicles, accident and breakdown vehicles, combine harvesters, emergency rescue (special), disaster relief (community), vaccine transport vehicles, emergency material transport vehicles, holiday vehicles, etc. If the vehicle type is a preferential vehicle, the work order exception type is determined to be a preferential vehicle and no charge is made.

[0069] If the vehicle type is not a preferential vehicle, the vehicle's exit transaction record is searched in the vehicle traffic data. If no transaction record exists, the work order exception type is determined to be exit toll evasion, which is due to the vehicle owner's fault or the toll station's billing reasons, resulting in the failure or underpayment of traffic tolls.

[0070] If the access ID recorded at the entrance is inconsistent with the access ID recorded at the exit, the vehicle type is obtained from the vehicle access data, and the transaction record of the vehicle at the exit is searched from the vehicle access data. If the vehicle type is a preferential vehicle and a transaction record exists, the work order exception type is determined to be a preferential vehicle and no fee is charged. (A possible scenario is that a vehicle is traveling on the highway with a single medium (OBU / CPC card), and the card is lost at the exit or cannot be read, resulting in no medium passing and a payment of 0 yuan. The transaction access ID is inconsistent with the access ID being recovered).

[0071] If the vehicle type is not a preferential vehicle and a transaction record exists, the work order exception type is determined to be payment without media. (This may be because the vehicle was traveling on the highway with a single media (OBU / CPC card) and the card was lost or could not be read at the exit, resulting in the payment without media. The transaction pass ID does not match the pass ID being claimed.)

[0072] S104. Execute corresponding work order processing measures based on the work order exception type, and submit the work order processing results to the provincial transaction reconciliation system.

[0073] In this embodiment of the present invention, the corresponding work order handling measures are executed based on the work order exception type determined by the automated analysis model, and the work order handling results are submitted to the provincial transaction reconciliation system. For example, based on the work order exception type determined by the automated analysis model, RPA is used to simulate manual mouse and keyboard operations to select the handling result, upload evidence files, and submit the work order, completing the automated work order handling.

[0074] For example, in the case where a vehicle exits the highway at an exit outside its province, the work order processing measure is to change the province being pursued for compensation, and return the reconciliation work order to the provincial transaction reconciliation system, which will then initiate a claim against the changed province.

[0075] For example, in the case of overdue exit from the highway or delayed uploading of transaction records, since the vehicle has already paid the fees normally, it is only necessary to upload the vehicle's payment records (transaction records) to the provincial transaction reconciliation system.

[0076] For example, if a vehicle with a discounted rate is not charged, if the vehicle's entry and exit IDs are the same, the vehicle's payment record (transaction record) will simply be uploaded to the provincial transaction reconciliation system and the vehicle will be marked as a discounted vehicle. If the vehicle's entry and exit IDs are different, the vehicle will be marked as a discounted vehicle and the exit ID will be added.

[0077] For example, in the case of payment without a medium, a pass ID for exiting the highway is added.

[0078] In some embodiments of the present invention, the automated analysis model can also analyze vehicle traffic data and search for exit records from the vehicle traffic data. If there is no exit record, and the date is a holiday or free day, the vehicle is a discounted vehicle, the vehicle is an accident vehicle or a faulty vehicle, the vehicle has multiple media access, the entrance and exit license plates are inconsistent, the gantry billing is abnormal, or multiple provinces have changed to a single province, the reconciliation work order will be returned to the province that initiated the reconciliation work order, and the return type will be filled in (for example, a holiday or free day, the vehicle is a discounted vehicle, the vehicle is an accident vehicle or a faulty vehicle, the vehicle has multiple media access, the entrance and exit license plates are inconsistent, the gantry billing is abnormal, or multiple provinces have changed to a single province).

[0079] In an embodiment of the present invention, when the work order processing results are submitted to the provincial transaction reconciliation system, evidence files are submitted at the same time. The evidence files include license plate recognition images, transaction flow information, route information, and rate information, so that the provincial transaction reconciliation system can review the work order processing results. Exemplarily, evidence files are generated as required, and the evidence files include license plate recognition images, transaction flow screenshots, route information screenshots, and rate information screenshots. The license plate recognition image is sent by the query requester (client) to call the section toll collection system (server), and the section toll collection system returns a response message in a synchronous manner. There are no contextual constraints or associations between the messages of each request. The query interface of the section toll collection system is implemented using a webservice based on SOAP1.1. The client and server interact based on the HTTP protocol (using POST to submit data). The message body is encoded in the UTF-8 character set, and the body data is converted into images and saved locally; the flow screenshot is taken by the RPA positioning and screenshot function, and the flow image is saved locally.

[0080] In some embodiments of the present invention, after the reconciliation work order is processed, the road network center issues an audit result file. The RPA data crawler function extracts the audit results of the automatically processed work order. Based on the audit results, the accuracy of the automated processing is determined, and the automated processing rate and accuracy rate of the work order are calculated.

[0081] The highway reconciliation work order processing method provided by the present invention is applied to the highway exit end, obtains the reconciliation work order to be processed issued by the provincial transaction reconciliation system, queries the vehicle traffic data corresponding to the reconciliation work order from the audit platform, uses a pre-built automated analysis model to analyze the vehicle traffic data, determines the work order abnormality type, executes the corresponding work order processing measures based on the work order abnormality type, and submits the work order processing results to the provincial transaction reconciliation system, automatically completing the entire process of work order verification, evidence collection, submission, and feedback, and promoting the transformation of inter-provincial reconciliation work orders from manual operation to intelligent operation, thereby comprehensively improving the quality of reconciliation business management and overall operational efficiency, and promoting cost reduction and efficiency improvement.

[0082] Figure 2 This is a schematic diagram of the structure of a highway reconciliation work order processing device provided by the present invention, which is applied to the highway exit, such as Figure 2 As shown, the highway reconciliation work order processing device includes:

[0083] The work order acquisition module 201 is used to obtain the pending reconciliation work orders issued by the provincial transaction reconciliation system;

[0084] The traffic data acquisition module 202 is used to query the vehicle traffic data corresponding to the reconciliation work order from the audit platform;

[0085] The data analysis module 203 is used to analyze the vehicle traffic data using a pre-built automated analysis model to determine the type of work order anomaly;

[0086] The work order processing module 204 is used to execute corresponding work order processing measures based on the work order exception type and submit the work order processing results to the provincial transaction reconciliation system.

[0087] In some embodiments of the present invention, the data analysis module 203 includes:

[0088] An exit search submodule is used to search the last exit of the vehicle from the highway from the vehicle traffic data;

[0089] An exit judgment submodule is used to judge whether the last exit is the exit of the province;

[0090] A first type determination submodule is configured to determine, if the last exit is not an exit of the province, that the work order exception type is the vehicle exiting the expressway at an exit outside the province;

[0091] Correspondingly, the work order processing measure is to change the province being recovered.

[0092] In some embodiments of the present invention, the data analysis module 203 further includes:

[0093] A pass ID search submodule, configured to search the pass ID of the entry record and the pass ID of the exit record from the vehicle pass data if the last exit is the exit of the province;

[0094] a stay duration determination submodule, configured to obtain the stay duration of the vehicle on the highway from the vehicle pass data if the pass ID recorded at the entry is consistent with the pass ID recorded at the exit;

[0095] a timeout determination submodule, configured to determine whether the duration of the stay exceeds a preset duration corresponding to a target road section, wherein the target road section refers to the shortest road section between the entrance to the expressway and the exit from the expressway;

[0096] The second type determination submodule is configured to determine the work order exception type as delayed uploading of overdue high-speed exit transaction records if the duration of stay exceeds a preset duration corresponding to the target road section;

[0097] Correspondingly, the work order processing measure is to re-transmit the transaction record.

[0098] In some embodiments of the present invention, the data analysis module 203 further includes:

[0099] a first vehicle type determination submodule, configured to obtain the vehicle type of the vehicle from the vehicle passage data if the passage ID recorded at the entry and the passage ID recorded at the exit are consistent and the duration of stay does not exceed a preset duration corresponding to the target road section;

[0100] The third type determination submodule is configured to determine, if the vehicle type is a preferential vehicle, that the work order exception type is a preferential vehicle and no charge is required;

[0101] Correspondingly, the work order processing measure is to re-transmit the transaction record.

[0102] In some embodiments of the present invention, the data analysis module 203 further includes:

[0103] A first transaction record search submodule is configured to search the transaction record of the vehicle at the exit from the vehicle traffic data if the vehicle type is not a preferential vehicle;

[0104] The fourth type determination submodule is used to determine that the work order exception type is export fee evasion if there is no transaction record;

[0105] Correspondingly, the work order processing measure is to initiate payment recovery.

[0106] In some embodiments of the present invention, the data analysis module 203 further includes:

[0107] a second vehicle type determination submodule, configured to obtain the vehicle type of the vehicle from the vehicle pass data if the pass ID recorded at the entry and the pass ID recorded at the exit are inconsistent, and to search the transaction record of the vehicle at the exit from the vehicle pass data;

[0108] A fifth type determination submodule is configured to determine, if the vehicle type is a preferential vehicle and a transaction record exists, that the work order exception type is a preferential vehicle and no charge is made; and accordingly, the work order processing measure is to add a pass ID;

[0109] The second transaction record search submodule is used to determine that the work order abnormality type is payment without media if the vehicle type is not a preferential vehicle and there is a transaction record; accordingly, the work order processing measure is to add a pass ID.

[0110] In some embodiments of the present invention, the highway reconciliation work order processing device further includes:

[0111] An exit record search module, used to search for exit records from the vehicle traffic data;

[0112] The return module is used to return the reconciliation work order to the province that initiated the reconciliation work order when there is no export record, and the date is a holiday free day, the vehicle is a discounted vehicle, the vehicle is an accident vehicle or a broken down vehicle, the vehicle has multiple media access, the entrance and exit license plates are inconsistent, the gantry billing is abnormal, or the order is changed in multiple provinces to save time, and fill in the return type.

[0113] In some embodiments of the present invention, the highway reconciliation work order processing device further includes:

[0114] The evidence file submission module is used to submit evidence files at the same time as submitting the work order processing results to the provincial transaction reconciliation system. The evidence files include license plate recognition images, transaction flow information, path information and rate information.

[0115] The above-mentioned highway account reconciliation work order processing device can execute the highway account reconciliation work order processing method provided by the above-mentioned embodiment of the present invention, and has the corresponding functional modules and beneficial effects of executing the highway account reconciliation work order processing method.

[0116] Figure 3 A schematic diagram of the structure of an electronic device provided for an embodiment of the present invention. The electronic device is intended to represent various forms of digital computers, such as laptop computers, desktop computers, workstations, personal digital assistants, servers, blade servers, mainframe computers, and other suitable computers. The electronic device may also represent various forms of mobile devices, such as personal digital processing, cellular phones, smart phones, wearable devices (such as helmets, glasses, watches, etc.) and other similar computing devices. The components shown herein, their connections and relationships, and their functions are merely examples and are not intended to limit the implementation of the present invention described and / or required herein.

[0117] like Figure 3 As shown, the electronic device includes at least one processor 11 and a memory, such as a read-only memory (ROM) 12, a random access memory (RAM) 13, etc., which is communicatively connected to the at least one processor 11. The memory stores a computer program that can be executed by the at least one processor, and the processor 11 can perform various appropriate actions and processes according to the computer program stored in the read-only memory (ROM) 12 or the computer program loaded from the storage unit 18 into the random access memory (RAM) 13. Various programs and data required for the operation of the electronic device can also be stored in the RAM 13. The processor 11, ROM 12, and RAM 13 are connected to each other via a bus 14. An input / output (I / O) interface 15 is also connected to the bus 14.

[0118] Multiple components in the electronic device are connected to the I / O interface 15, including an input unit 16, such as a keyboard, mouse, etc.; an output unit 17, such as various types of displays, speakers, etc.; a storage unit 18, such as a magnetic disk, optical disk, etc.; and a communication unit 19, such as a network card, modem, wireless communication transceiver, etc. The communication unit 19 allows the electronic device to exchange information / data with other devices via a computer network such as the Internet and / or various telecommunication networks.

[0119] Processor 11 can be any general-purpose and / or specialized processing component with processing and computing capabilities. Some examples of processor 11 include, but are not limited to, a central processing unit (CPU), a graphics processing unit (GPU), various specialized artificial intelligence (AI) computing chips, various processors running machine learning model algorithms, digital signal processors (DSPs), and any other suitable processor, controller, microcontroller, etc. Processor 11 executes the various methods and processes described above, such as the highway reconciliation work order processing method.

[0120] In some embodiments, the highway reconciliation work order processing method can be implemented as a computer program tangibly contained in a computer-readable storage medium, such as storage unit 18. In some embodiments, part or all of the computer program can be loaded and / or installed on the electronic device via ROM 12 and / or communication unit 19. When the computer program is loaded into RAM 13 and executed by processor 11, one or more steps of the highway reconciliation work order processing method described above can be performed. Alternatively, in other embodiments, processor 11 can be configured to execute the highway reconciliation work order processing method in any other suitable manner (e.g., via firmware).

[0121] Various embodiments of the systems and techniques described herein can be implemented in digital electronic circuit systems, integrated circuit systems, field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), system-on-chip systems (SOCs), programmable logic devices (CPLDs), computer hardware, firmware, software, and / or combinations thereof. These various embodiments can include being implemented in one or more computer programs that are executable and / or interpreted on a programmable system that includes at least one programmable processor, which can be a special purpose or general purpose programmable processor that can receive data and instructions from a storage system, at least one input device, and at least one output device, and transmit data and instructions to the storage system, the at least one input device, and the at least one output device.

[0122] Computer programs for implementing the methods of the present invention may be written in any combination of one or more programming languages. These computer programs may be provided to a processor of a general-purpose computer, a special-purpose computer, or other programmable data processing device, such that when the computer program is executed by the processor, the functions / operations specified in the flowcharts and / or block diagrams are implemented. The computer program may be executed entirely on the machine, partially on the machine, as a stand-alone software package, partially on the machine and partially on a remote machine, or entirely on a remote machine or server.

[0123] In the context of the present invention, computer-readable storage media can be tangible media that can contain or store a computer program for use with an instruction execution system, device or equipment or used in combination with an instruction execution system, device or equipment. Computer-readable storage media can include but are not limited to electronic, magnetic, optical, electromagnetic, infrared or semiconductor systems, devices or equipment, or any suitable combination of the foregoing. Alternatively, computer-readable storage media can be machine-readable signal media. More specific examples of machine-readable storage media can include electrical connections based on one or more lines, portable computer disks, hard disks, random access memories (RAM), read-only memories (ROM), erasable programmable read-only memories (EPROM or flash memory), optical fibers, portable compact disk read-only memories (CD-ROM), optical storage devices, magnetic storage devices, or any suitable combination of the foregoing.

[0124] To provide interaction with a user, the systems and techniques described herein can be implemented on an electronic device having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to the user; and a keyboard and pointing device (e.g., a mouse or trackball) through which the user can provide input to the electronic device. Other types of devices can also be used to provide interaction with the user; for example, the feedback provided to the user can be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user can be received in any form (including acoustic input, voice input, or tactile input).

[0125] The systems and techniques described herein can be implemented in a computing system that includes back-end components (e.g., as a data server), or a computing system that includes middleware components (e.g., an application server), or a computing system that includes front-end components (e.g., a user computer with a graphical user interface or web browser through which a user can interact with implementations of the systems and techniques described herein), or a computing system that includes any combination of such back-end components, middleware components, or front-end components. The components of the system can be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: a local area network (LAN), a wide area network (WAN), a blockchain network, and the Internet.

[0126] A computing system may include clients and servers. The clients and servers are typically remote from each other and typically interact via a communication network. This client-server relationship arises through computer programs running on the respective computers, creating a client-server relationship. The server may be a cloud server, also known as a cloud computing server or cloud host. This server is a hosting product within the cloud computing service ecosystem that addresses the management difficulties and limited scalability of traditional physical hosting and VPS services.

[0127] An embodiment of the present invention also provides a computer program product, including a computer program, which, when executed by a processor, implements the highway reconciliation work order processing method provided in any embodiment of the present application.

[0128] The computer program product may be implemented by writing computer program code for performing the operations of the present invention in one or more programming languages, or a combination thereof, including object-oriented programming languages ​​such as Java, Smalltalk, C++, and conventional procedural programming languages ​​such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a stand-alone software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In cases involving a remote computer, the remote computer may be connected to the user's computer via any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., via the Internet using an Internet service provider).

[0129] It should be understood that the various forms of the processes shown above can be used to reorder, add, or delete steps. For example, the steps described in the present invention can be performed in parallel, sequentially, or in a different order, as long as the desired results of the technical solution of the present invention can be achieved. This is not limited herein.

[0130] The above specific embodiments do not limit the scope of protection of the present invention. Those skilled in the art will appreciate that various modifications, combinations, sub-combinations, and substitutions may be made based on design requirements and other factors. Any modifications, equivalent substitutions, and improvements made within the spirit and principles of the present invention are intended to be included within the scope of protection of the present invention.

Claims

1. A method for processing highway reconciliation work orders, characterized in that: Applied to highway exits, the methods include: Obtain pending reconciliation work orders issued by the provincial transaction reconciliation system; Query the vehicle traffic data corresponding to the reconciliation work order from the audit platform; Analyze the vehicle traffic data using a pre-built automated analysis model to determine the type of work order anomaly; Execute corresponding work order processing measures based on the work order exception type, and submit the work order processing results to the provincial transaction reconciliation system.

2. The highway reconciliation work order processing method according to claim 1 is characterized in that: The vehicle traffic data is analyzed using a pre-built automated analysis model to determine the type of work order anomaly, including: Finding the last exit of the vehicle from the highway from the vehicle traffic data; Determining whether the last exit is an exit of this province; If the final exit is not an exit of the province, the work order exception type is determined to be the vehicle exiting the highway at an exit outside the province; Correspondingly, the work order processing measure is to change the province being recovered.

3. The highway reconciliation work order processing method according to claim 2 is characterized in that: Analyzing the vehicle traffic data using a pre-built automated analysis model to determine the type of work order anomaly, further comprising: If the last exit is the exit of the province, searching the entry record's pass ID and the exit record's pass ID from the vehicle traffic data; If the pass ID recorded at the entrance is consistent with the pass ID recorded at the exit, the length of time the vehicle stayed on the highway is obtained from the vehicle pass data; Determining whether the duration of the stay exceeds a preset duration corresponding to a target road section, wherein the target road section refers to the shortest road section between an entrance to the expressway and an exit from the expressway for the vehicle; If the duration of stay exceeds the preset duration corresponding to the target road section, the work order exception type is determined to be overdue exit from the highway or delayed upload of transaction records; Correspondingly, the work order processing measure is to re-transmit the transaction record.

4. The highway reconciliation work order processing method according to claim 3 is characterized in that: Analyzing the vehicle traffic data using a pre-built automated analysis model to determine the type of work order anomaly, further comprising: If the pass ID recorded at the entrance is consistent with the pass ID recorded at the exit, and the duration of stay does not exceed the preset duration corresponding to the target road section, obtaining the vehicle type of the vehicle from the vehicle pass data; If the vehicle type is a preferential vehicle, the work order exception type is determined to be a preferential vehicle and no charge is made; Correspondingly, the work order processing measure is to re-transmit the transaction record.

5. The highway reconciliation work order processing method according to claim 4 is characterized in that: Analyzing the vehicle traffic data using a pre-built automated analysis model to determine the type of work order anomaly, further comprising: If the vehicle type is not a preferential vehicle, searching the vehicle's export transaction record from the vehicle traffic data; If there is no transaction record, the work order exception type is determined to be export fee evasion; Correspondingly, the work order processing measure is to initiate payment recovery.

6. The highway reconciliation work order processing method according to claim 3 is characterized in that: Analyzing the vehicle traffic data using a pre-built automated analysis model to determine the type of work order anomaly, further comprising: If the pass ID recorded at the entry is inconsistent with the pass ID recorded at the exit, obtaining the vehicle type of the vehicle from the vehicle pass data, and searching the transaction record of the vehicle at the exit from the vehicle pass data; If the vehicle type is a preferential vehicle and there is a transaction record, the work order exception type is determined to be a preferential vehicle without charging; accordingly, the work order processing measure is to add a pass ID; If the vehicle type is not a preferential vehicle and there is a transaction record, the work order exception type is determined to be payment without media; accordingly, the work order processing measure is to add a pass ID.

7. The highway reconciliation work order processing method according to claim 1 is characterized in that: Also includes: Searching for exit records from the vehicle traffic data; If there is no export record, and the date is a holiday or free day, the vehicle is a discounted vehicle, the vehicle is an accident vehicle or a broken down vehicle, the vehicle has multiple media access, the entrance and exit license plates are inconsistent, the gantry billing is abnormal, or the single province is changed in multiple provinces, the reconciliation work order will be returned to the province that initiated the reconciliation work order, and the return type will be filled in.

8. The highway reconciliation work order processing method according to claim 1 is characterized in that: Submitting the work order processing results to the provincial transaction reconciliation system also includes: Submit evidence documents, including license plate recognition images, transaction flow information, route information and rate information.

9. A highway reconciliation work order processing device, characterized in that: Applied to highway exits, the device includes: The work order acquisition module is used to obtain the pending reconciliation work orders issued by the provincial transaction reconciliation system; A traffic data acquisition module is used to query the vehicle traffic data corresponding to the reconciliation work order from the audit platform; A data analysis module, configured to analyze the vehicle traffic data using a pre-built automated analysis model to determine the type of work order anomaly; The work order processing module is used to execute corresponding work order processing measures based on the work order exception type and submit the work order processing results to the provincial transaction reconciliation system.

10. An electronic device, characterized in that: include: one or more processors; a storage device for storing one or more programs; When the one or more programs are executed by the one or more processors, the one or more processors implement the highway reconciliation work order processing method as described in any one of claims 1-8.

Images