Convenient old people service method and system for large-screen phone

Abstract

The invention relates to an old people convenient service method and system based on a large-screen telephone, and relates to the field of information push, and the method comprises the steps: obtaining target shops with updated contents and the updated contents of the target shops when the old people are detected to go out, determining the correlation between each target shop and the old people, and sending the correlation between each target shop and the old people; the broadcast sequence of all the target shops is determined according to the correlation, the distance from the old to the large-screen phone and the historical call record of the large-screen phone are obtained, and the broadcast volume is determined according to the distance from the old to the large-screen phone and the historical call record of the large-screen phone; and controlling the large-screen phone to display the target shop and the updated content of the target shop, and controlling the large-screen phone to broadcast the target shop and the updated content of the target shop according to the broadcast volume and the broadcast sequence. According to the invention, the effect of pushing the update content of the surrounding shops to the indoor old people is improved.

Description

TECHNICAL FIELD

[0001] The present application relates to the field of information pushing, in particular to an old-age convenient service method and system of a large-screen telephone. BACKGROUND

[0002] With the aggravation of population aging, the old-age related industry develops rapidly, and the related products for home service of the old-age and convenience of the old-age life emerge as the times require, such as a large-screen telephone. The large-screen telephone is a terminal device for connecting the old-age at home with the service of the property and the like, which is arranged at home and includes the functions of contacting the property, obtaining the information of the surrounding stores and the like. The stores around the community can access the large-screen telephone system of the property, so that when the stores have information (such as the promotion information of the supermarket) to be pushed, the information can be pushed to the old-age at home in time through the large-screen telephone system of the property. At present, the message pushing is only carried out by regular pushing or real-time pushing when new information appears. The regular pushing leads to poor timeliness of the information, and if the old-age is not at home, the real-time pushing also cannot make the old-age know the pushed information of the surrounding stores in time. Therefore, the effects of the old-age receiving the pushed information are poor in the two pushing modes, which leads to the reduction of the pushing effect. SUMMARY

[0003] In order to improve the effect of pushing the updated content of the surrounding stores to the old-age at home, the present application provides an old-age convenient service method and system of a large-screen telephone.

[0004] In a first aspect, the present application provides an old-age convenient service method of a large-screen telephone, which adopts the following technical solution: An old-age convenient service method of a large-screen telephone, comprising: When it is detected that the old-age goes out, obtaining target stores with updated content and the updated content of the target stores; Determining the relevance of each target store to the old-age, and determining the broadcasting order of all target stores according to the relevance; Obtaining the distance of the old-age to the large-screen telephone and the historical call record of the large-screen telephone, and determining the broadcasting volume according to the distance of the old-age to the large-screen telephone and the historical call record of the large-screen telephone; Controlling the large-screen telephone to display the target stores and the updated content of the target stores, and controlling the large-screen telephone to broadcast the target stores and the updated content of the target stores according to the broadcasting volume and the broadcasting order.

[0005] By adopting the technical scheme, when it is detected that the old people go out, it indicates that the old people may have a consumption and shopping behavior, therefore, the target stores with the existing content update and their update content are acquired, in order to improve the accuracy of the push, the relevance of each target store to the old people is determined, and the announcement order of all the target stores is determined according to the relevance, so that the update content of the store with high relevance to the old people is preferentially pushed, the distance of the old people to the large screen phone and the historical call record of the large screen phone are acquired, the farther the old people are from the large screen phone, the more the large screen phone needs to announce the update content with a larger volume, so that the old people can clearly know the update content, the historical call record records the specific situation when the old people communicate with the property personnel, for example, whether the communication is smooth or whether the property personnel needs to repeat, therefore, the volume at which the old people can clearly know the update content is determined according to the historical call record, the distance of the old people to the large screen phone and the historical call record are comprehensively considered, and the accurate announcement volume suitable for the old people can be obtained, finally, the large screen phone is controlled to display the target stores and the update content of the target stores, and the large screen phone is controlled to announce the update stores and the update content according to the determined announcement order and the announcement volume, so that when the old people may implement the shopping and consumption behavior, the target stores and the update content are timely pushed and announced according to the appropriate volume, the old people can better receive the push information, the push is more effective, and finally, the effect of improving the push of the update content of the surrounding stores to the old people in the house is realized.

[0006] In another possible implementation manner, the determination of the relevance of each target store to the old people comprises: acquiring the store type of each target store and the age of the old people, and each store type corresponds to an age range; determining whether the age of the old people is located in the age range of each target store, if there is a first store located in the corresponding age range, determining a first relevance value of each first store, if there is a second store not located in the corresponding age range, determining the difference between the age of the old people and the upper limit of the age range corresponding to each second store, and determining the reciprocal of the difference as a second relevance value of each second store, the first relevance value being a preset value; determining the distance from each target store to the residence of the old people; determining a third relevance value of each target store based on the distance and the age of the old people; determining the relevance of each target store to the old people based on the first relevance value or the second relevance value and the third relevance value of each target store.

[0007] In a possible implementation, the third correlation value of each target store is determined based on the distance and the age of the elderly person, the first correlation value or the second correlation value of each target store, and the third correlation value is used to determine the relevance of each target store to the elderly person, including: The third correlation value is determined based on the distance, the age of the elderly person, and respective weights; The relevance of each target store to the elderly person is determined by summing the first correlation value and the third correlation value of each target store, or the second correlation value and the third correlation value.

[0008] In another possible implementation, each historical call record corresponds to a speaking decibel of a counterpart, and the broadcast volume is determined based on the distance from the elderly person to the large-screen phone and the historical call records of the large-screen phone, including: The communication text of each historical call record is obtained by performing text conversion on each historical call record; A target call record with repeated content is determined based on the communication text; The number of times of content repetition of the counterpart in each target call record and the speaking decibel of each repetition are determined; The number of target call records is determined, and the broadcast volume is determined based on the distance from the elderly person to the large-screen phone, the number of target call records, the number of times of content repetition of the counterpart in each target call record, and the speaking decibel of each repetition.

[0009] In another possible implementation, the broadcast volume is determined based on the distance from the elderly person to the large-screen phone, the number of target call records, the number of times of content repetition of the counterpart in each target call record, and the speaking decibel of each repetition, including: A first proportion of the number of target call records to the number of all historical call records is determined; The highest value of the speaking decibel of the counterpart in each target call record is determined, and a highest value average is determined based on all the highest values of the speaking decibel; The total number of dialogues of the counterpart in each target call record is determined, and a second proportion of the number of times of all content repetition to the total number of dialogues of the counterpart is determined; A decibel score of all target call records is determined based on the first proportion, the highest value average, and the second proportion; The broadcast volume is determined based on the decibel score and the distance from the elderly person to the large-screen phone.

[0010] In another possible implementation manner, the determining of the broadcast volume based on the decibel score and the distance from the senior to the large-screen phone comprises: substituting the decibel score and the distance from the senior to the large-screen phone into a preset function to obtain the broadcast volume, the preset function being a function of determining the broadcast volume according to the decibel score and the distance from the senior to the large-screen phone.

[0011] In another possible implementation manner, the method further comprises: when it is detected that the senior is close to the large-screen phone, acquiring a current time point, historical audio collected by the large-screen phone, and historical personnel detection records, each of the historical personnel detection records corresponding to a detection time point; taking a plurality of audio segments from the historical audio according to a preset time length from each detection time point as a starting point; calculating a similarity between each audio segment and a preset waveform, and determining a target audio segment with a preset similarity threshold, the preset waveform representing a waveform of a sound emitted when the senior opens a door of his / her house; mapping detection time points of all the target audio segments to a preset time axis, a span of the preset time axis being 24 hours per day; performing clustering processing on all the detection time points on the preset time axis according to a clustering algorithm to obtain a plurality of clusters of detection time points; determining a time interval of each cluster based on detection time points at two ends of the cluster; judging whether the current time point is located in any time interval, and if so, determining that the senior is detected to go out; if not, determining that the senior is not detected to go out.

[0012] In a second aspect, the application provides a senior convenient service system of a large-screen phone, which adopts the following technical solution: A senior convenient service system of a large-screen phone, comprising: a data acquisition module, configured to acquire target stores with updated contents and the updated contents of the target stores when it is detected that a senior goes out; a sequence determination module, configured to determine a relevance of each target store to the senior, and determine a broadcast sequence of all the target stores according to the relevance; a volume determination module, configured to acquire a distance from the senior to the large-screen phone and historical call records of the large-screen phone, and determine a broadcast volume according to the distance from the senior to the large-screen phone and the historical call records of the large-screen phone. a control module configured to control the large-screen phone to display the target stores and the updated contents of the target stores, and to control the large-screen phone to broadcast the target stores and the updated contents of the target stores according to the broadcasting volume and the broadcasting order.

[0013] By using the above technical solution, when it is detected that the elderly person goes out, it indicates that the elderly person may have a shopping behavior, so the data acquisition module acquires the target stores with updated contents and their updated contents. In order to improve the accuracy of the push, the order determination module determines the relevance of each target store to the elderly person, and determines the broadcasting order of all target stores according to the relevance, so as to preferentially push the updated contents of the stores with high relevance to the elderly person. The volume determination module acquires the distance from the large-screen phone of the elderly person and the historical call record of the large-screen phone. The farther the elderly person is from the large-screen phone, the greater the volume of the large-screen phone needs to broadcast the updated contents, so that the elderly person can clearly know the updated contents. The historical call record records the specific situation when the elderly person communicates with the property personnel, for example, whether the communication is smooth, whether the property personnel needs to repeat, and thus the volume suitable for the elderly person to clearly know the updated contents can be determined according to the historical call record. The volume determination module comprehensively considers the distance from the large-screen phone of the elderly person and the historical call record, and can obtain the accurate broadcasting volume suitable for the elderly person. Finally, the control module controls the large-screen phone to display the target stores and the updated contents of the target stores, and controls the large-screen phone to broadcast the updated stores and the updated contents according to the determined broadcasting order and broadcasting volume, so that when the elderly person may implement a shopping behavior, the target stores and the updated contents are timely pushed and broadcasted according to the appropriate volume, the elderly person can better receive the pushed information, the push is more effective, and the effect of improving the push of the updated contents of the surrounding stores to the elderly person in the house is finally realized.

[0014] In another possible implementation, when determining the relevance of each target store to the elderly person, the order determination module is specifically configured to: acquire the store type of each target store and the age of the elderly person, and each store type corresponds to an age range; determine whether the age of the elderly person is located in the age range of each target store, if there is a first store located in the corresponding age range, determine a first relevance value of each first store, if there is a second store not located in the corresponding age range, determine the difference between the age of the elderly person and the upper limit of the age range corresponding to each second store, and determine the reciprocal of the difference as a second relevance value of each second store, and the first relevance value is a preset value; determine the distance from each target store to the residence of the elderly person; determine a third relevance value of each target store based on the distance and the age of the elderly person; The relevance of each target store to the old person is determined based on the first relevance value or the second relevance value of each target store and the third relevance value.

[0015] In another possible implementation, when determining the relevance of each target store to the old person based on the distance and the age of the old person, and the third relevance value of each target store, the sequence determining module is specifically configured to: determine the third relevance value based on the distance, the age of the old person, and respective weights; determine the relevance of each target store to the old person based on a sum of the first relevance value and the third relevance value of each target store, or a sum of the second relevance value and the third relevance value.

[0016] In another possible implementation, each historical call record corresponds to a speaking decibel of a counterpart, and when determining the broadcast volume based on the distance from the old person to the large-screen phone and the historical call records of the large-screen phone, the volume determining module is specifically configured to: perform text conversion on each historical call record to obtain a communication text of each historical call record;

[0017] determine a target call record with repeated content based on the communication text; determine a number of times of content repetition of the counterpart in each target call record and a speaking decibel of the counterpart at each time of repetition; determine the number of target call records, and determine the broadcast volume based on the distance from the old person to the large-screen phone, the number of target call records, the number of times of content repetition of the counterpart in each target call record, and the speaking decibel of the counterpart at each time of repetition. In another possible implementation, when determining the broadcast volume based on the distance from the old person to the large-screen phone, the number of target call records, the number of times of content repetition of the counterpart in each target call record, and the speaking decibel of the counterpart at each time of repetition, the volume determining module is specifically configured to: determine a first proportion of the number of target call records to the number of all historical call records; determine a highest value of the speaking decibel of the counterpart at all times of repetition in each target call record, and determine a highest value average value based on all highest values of the speaking decibel;

[0018] determine a total number of dialogues of the counterpart from each target call record, and determine a second proportion of the number of times of all content repetition to the total number of dialogues of the counterpart; determine a decibel score of all target call records based on the first proportion, the highest value average, and the second proportion; determine the broadcast volume based on the decibel score and a distance from the elderly person to the large-screen phone.

[0018] In another possible implementation, when determining the broadcast volume based on the decibel score and the distance from the elderly person to the large-screen phone, the volume determination module is specifically configured to: substitute the decibel score and the distance from the elderly person to the large-screen phone into a preset function to obtain the broadcast volume, the preset function being a function of determining the broadcast volume according to the decibel score and the distance from the elderly person to the large-screen phone.

[0019] In another possible implementation, the elderly person is detected whether to go out, and an elderly person convenient service system of a large-screen phone further includes: a record acquisition module configured to acquire a current time point, historical audio collected by the large-screen phone, and historical personnel detection records when detecting that the elderly person approaches the large-screen phone, the historical personnel detection records being records of detecting that the elderly person approaches the large-screen phone, and each record in the historical personnel detection records corresponding to a detection time point; a cutting module configured to cut a plurality of audio segments from the historical audio according to a preset time length starting from each detection time point; an audio segment determination module configured to calculate a similarity between each audio segment and a preset waveform, and determine a target audio segment whose similarity reaches a preset similarity threshold, the preset waveform representing a waveform of a sound emitted when the elderly person opens a door of his / her house; a mapping module configured to map detection time points of all target audio segments to a preset time axis, a span of the preset time axis being a time length of one day; a clustering module configured to perform clustering processing on all detection time points on the preset time axis according to a clustering algorithm, to obtain a plurality of clusters of detection time points; an interval determination module configured to determine a time interval of each cluster based on detection time points at two ends of the cluster; a first determination module configured to determine whether the current time point is located in any time interval, and when located in the any time interval, determine that the elderly person is detected to go out; a second determination module configured to, when not located in the any time interval, determine that the elderly person is not detected to go out.

[0020] In a third aspect, the present application provides a large-screen phone, which adopts the following technical solution: A large-screen phone, the large-screen phone comprising: at least one processor; a memory; at least one application program, wherein the at least one application program is stored in the memory and configured to be executed by the at least one processor, and the at least one application program is configured to perform the method for providing convenient services for the elderly on a large-screen phone according to any possible implementation of the first aspect.

[0021] In another possible implementation, the large-screen phone is provided with an emergency help button, and when it is detected that the emergency help button is triggered, an emergency help signal is sent to a designated terminal device; The large-screen phone stores communication information of preset contacts, and when it is detected that a preset contact is triggered, a request call signal is sent to the triggered preset contact; The large-screen phone is connected with a mall platform, the mall platform includes a plurality of stores and commodity information of each store, and when it is detected that triggered commodity information exists, order information is sent to a store corresponding to the triggered commodity information.

[0022] In a fourth aspect, the present application provides a computer readable storage medium, which adopts the following technical solution: A computer readable storage medium, when the computer program is executed in the computer, the computer executes the method for providing convenient services for the elderly on a large-screen phone according to any one of the first aspect.

[0023] In summary, the present application includes at least one of the following beneficial technical effects: When the elderly person is detected to go out, it indicates that the elderly person may have a shopping consumption behavior, so the target stores with existing content updates and their update contents are obtained, in order to improve the accuracy of the push, the relevance of each target store to the elderly person is determined, and the announcement order of all target stores is determined according to the relevance, so that the update content of the store with high relevance to the elderly person is preferentially pushed, the distance of the elderly person to the large screen phone and the historical call record of the large screen phone are obtained, the farther the elderly person is from the large screen phone, the louder the large screen phone needs to announce the update content, so that the elderly person can clearly know the update content, the historical call record records the specific situation when the elderly person communicates with the property personnel, for example, whether the communication is smooth, whether the property personnel needs to repeat, so according to the historical call record, the volume suitable for the elderly person to clearly know the update content can be determined, the distance of the elderly person to the large screen phone and the historical call record are comprehensively considered, and the accurate announcement volume suitable for the elderly person can be obtained, finally the large screen phone is controlled to display the target store and the update content of the target store, and the large screen phone is controlled to announce the update store and the update content according to the determined announcement order and announcement volume, so that when the elderly person may implement a shopping consumption behavior, the target store and the update content are timely pushed and announced according to the appropriate volume, the elderly person receives the push information better, the push is more effective, and finally the effect of improving the push of the surrounding store update content to the elderly person in the house is realized. BRIEF DESCRIPTION OF DRAWINGS

[0024] Figure 1 FIG. 1 is a flow diagram of an elderly person convenient service method of a large screen phone according to an embodiment of the present application.

[0025] Figure 2 FIG. 3 is a structural diagram of an elderly person convenient service system of a large screen phone according to an embodiment of the present application.

[0026] Figure 3 FIG. 4 is a structural diagram of a large screen phone according to an embodiment of the present application. DETAILED DESCRIPTION

[0027] The present application will be further described in detail below with reference to the accompanying drawings.

[0028] Those skilled in the art can make modifications to the present embodiment without creative contribution after reading the present specification, but as long as the modifications are within the scope of the claims of the present application, they are protected by the patent law.

[0029] In order to make the purposes, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be described clearly and completely below with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are some but not all of the embodiments of the present application. Based on the embodiments in the present application, all other embodiments obtained by a person of ordinary skill in the art without creative work fall within the protection scope of the present application.

[0030] In addition, the term "and / or" in the present application is only used to describe the association relationship of the associated objects, which means that there can be three relationships, for example, A and / or B can mean that A exists alone, A and B exist together, and B exists alone. In addition, the character " / " in the present application generally represents an "or" relationship between the associated objects unless otherwise specified.

[0031] The embodiments of the present application will be described in further detail below with reference to the drawings of the specification.

[0032] The embodiments of the present application provide an old people convenient service method of a large screen telephone, which is executed by a large screen telephone. The large screen telephone can be a terminal device, such as a large screen television, as shown in the figure. The method comprises the following steps. Figure 1 As shown in the figure, the method comprises the following steps: step S101, step S102, step S103 and step S104. S101, when it is detected that the old people go out, the target stores with updated contents and the updated contents of the target stores are acquired.

[0033] For the embodiments of the present application, when it is detected that the old people go out, it means that the old people may go out for shopping or consumption, that is, there may be a consumption behavior. At this time, the large screen telephone needs to push the updated contents of the surrounding stores to the old people who are about to go out of the house, and the effect of pushing information to the old people at this time is better. The personnel of the surrounding stores can edit the updated contents of their own stores, such as information of goods arrival, discount promotion, etc., through small programs, APP software, etc. through their own terminal devices such as mobile phones, and upload them to the cloud server. The large screen telephone and the cloud server are connected wirelessly, so as to acquire the target stores with updated contents and the updated contents of the target stores.

[0034] S102, the relevance of each target store to the old people is determined, and the broadcasting order of all target stores is determined according to the relevance.

[0035] For the embodiments of the present application, different stores have different relevance to the elderly. For example, supermarkets and stores have high relevance to the elderly, and restaurants, hair salons and lottery stores have low relevance to the elderly. Therefore, the large-screen phone determines the relevance of each target store to the elderly. High relevance indicates that the elderly have a greater demand. Then, the target stores are sorted according to the relevance, and the broadcasting order is determined from high to low relevance, so that the update content of the target store with high relevance is preferentially pushed.

[0036] In S103, the distance from the large-screen phone to the elderly and the historical call record of the large-screen phone are obtained, and the broadcasting volume is determined according to the distance from the large-screen phone to the elderly and the historical call record of the large-screen phone.

[0037] For the embodiments of the present application, as the hearing of the elderly may decrease with age, in order to enable the elderly to clearly know the target store and the update content, the large-screen phone obtains the distance from the large-screen phone to the elderly. The farther the distance, the greater the broadcasting volume needs to be. The historical call record records the call situation between the elderly and the property personnel, such as whether the call is smooth, whether there is repeated description when the property personnel communicates, and the like. Therefore, the volume suitable for the elderly to clearly know the update content can be determined according to the historical call record. The distance from the large-screen phone to the elderly and the historical call record are both key factors affecting the broadcasting volume. Therefore, the large-screen phone comprehensively considers these two factors to determine the appropriate volume that enables the elderly to clearly know the broadcasting content.

[0038] The large-screen phone can be provided with a ranging sensor, such as an ultrasonic ranging sensor, a laser ranging sensor or the like. The ranging sensor is directed to the position that the elderly must pass when going out, so that the position of the large-screen phone to the elderly can be collected. The ranging sensor sends the distance to the large-screen phone after collecting the distance. The terminal device at the property service personnel can be provided with a recording function, so as to record the recording of each call with the elderly. The recording can be uploaded to the cloud server by the terminal device at the service personnel for storage. Therefore, the large-screen phone can obtain the historical call record from the cloud server.

[0039] In S104, the large-screen phone displays the target store and the update content of the target store, and controls the large-screen phone to broadcast the target store and the update content of the target store according to the broadcasting volume and the broadcasting order.

[0040] For the embodiment of the application, after the target store and the update content of the target store are determined, the large-screen phone controls the display screen of the large-screen phone to display these contents, so that the elderly can view the stores with updated content and the update content. And the large-screen phone controls the large-screen phone to broadcast the target store and the update content of the target store in turn according to the determined broadcast volume and broadcast order, so that the elderly can be timely pushed when they may implement shopping consumption behavior, and the broadcast is made according to the volume suitable for the elderly themselves, so that the elderly better receive the push information, and finally the effect of improving the push of the update content of the surrounding stores to the elderly in the house is realized.

[0041] In a possible implementation of the embodiment of the application, the determination of the relevance of each target store to the elderly in step S102 specifically includes step S1021 (not shown in the figure), step S1022 (not shown in the figure), step S1023 (not shown in the figure), step S1024 (not shown in the figure), and step S1025 (not shown in the figure), wherein, S1021, obtaining the store type of each target store and the age of the elderly, and each store type corresponds to an age range.

[0042] For the embodiment of the application, for example, supermarkets, stores and the like belong to convenient shopping consumption type stores, and the corresponding age range is relatively wide, which is 18 to 75 years old; hairdressing stores and laundry stores belong to convenient service type stores, and the corresponding age range is 6 to 60 years old; lottery stores belong to entertainment type, and the corresponding age range is 18 to 55 years old; restaurants belong to catering type, and the corresponding age range is 18 to 60 years old. The age of the elderly can be set by the elderly on the large-screen phone and uploaded to the cloud server, so that the large-screen phone knows the age of the elderly. The type of each store can be set by the personnel of the store on the mini program or APP software and uploaded to the cloud server, so that the large-screen phone obtains it.

[0043] S1022, determining whether the age of the elderly is in the age range of each target store, if there is a first store in the corresponding age range, determining a first relevance value of each first store, if there is a second store not in the corresponding age range, determining the difference between the age of the elderly and the upper limit of the age range corresponding to each second store, and determining the reciprocal of the difference as a second relevance value of each second store.

[0044] The first relevance value is a preset value.

[0045] For the embodiment of the present application, if the age of the elderly is in the age range of a certain target store, it indicates that the elderly has a higher relevance to the target store, and if the age of the elderly is not in the age range of a certain target store, it indicates that the elderly has a lower relevance to the target store. Therefore, the large-screen phone compares the age of the elderly with the age range of each target store, and if there is a first store in the corresponding age range, the first relevance value of each first store is determined. The first store is the store in which the age of the elderly is in the age range, and therefore the first relevance value of these first stores can be determined as a preset value, which can be set by the staff according to the actual situation or needs. If there is a second store not in the corresponding age range, it indicates that the age of the elderly exceeds the age range of the second store, and therefore the large-screen phone determines the difference between the age of the elderly and the upper limit of the age range of each second store. The larger the difference, the more deviated from the age range of the second store, and the lower the relevance. Therefore, the large-screen phone determines the reciprocal of the difference and determines the reciprocal of the difference as the second relevance value of each second store. The larger the reciprocal of the difference, the smaller the difference, and the greater the relevance of the second store. Since the lower limit of the age range of each store does not reach the standard of the age of the elderly, in the embodiment of the present application, only the difference between the age of the elderly and the upper limit of the age range is calculated. If the age span of the age range of certain stores is small, such as 55 to 70 years old, and the age of a certain elderly is 54 years old, the lower limit of the age range of the store is subtracted from the age of the elderly to obtain the difference.

[0046] S1023, determining the distance from each target store to the residence of the elderly.

[0047] For the embodiment of the present application, the farther the distance from a certain target store to the elderly, the less convenient it is for the elderly to go to the store, and the lower the relevance of the store to the elderly. The cloud server can also store the geographic location of each store and the geographic location of the residence of the elderly, and then the large-screen phone can determine the distance from each target store to the residence of the elderly using the distance formula between two points.

[0048] S1024, determining the third relevance value of each target store based on the distance and the age of the elderly.

[0049] For the embodiment of the present application, the larger the age of the elderly, the less convenient it is to go to a store that is far away, and the less convenient it is for the elderly to go out, and the lower the relevance of the age to the target store. Therefore, the large-screen phone can accurately determine the third relevance value of each target store based on the distance to each target store and the age of the elderly.

[0050] S1025, determining the relevance of each target store to the elderly based on the first relevance value or the second relevance value of each target store and the third relevance value.

[0051] For the embodiment of the present application, after the large-screen phone determines the first correlation value or the second correlation value of each target store and the third correlation value, the overall correlation between each target store and the elderly can be determined by comprehensive analysis. The large-screen phone can determine the correlation of each target store more accurately by analyzing the age of the elderly and the age range of the store, and combining the distance from the target store.

[0052] In one possible implementation of the embodiment of the present application, the third correlation value of each target store is determined based on the distance and the age of the elderly in step S1024, and the correlation between each target store and the elderly is determined based on the first correlation value or the second correlation value and the third correlation value of each target store in step S1025, which specifically includes step one and step two. Step one, determining the third correlation value based on the distance, the age of the elderly, and the respective corresponding weights.

[0053] For the embodiment of the present application, the farther the distance of a certain target store, the less convenient it is for the elderly to go to the store, and the lower the correlation. The older the elderly, the lower the willingness to go out and consume, and the lower the correlation of the target store. Both the distance and the age are key factors affecting the third correlation value. The staff can set the respective corresponding weights for the distance and the age and store them in the storage medium of the large-screen phone. After the large-screen phone determines the distance of each target store and the age of the elderly, the distance and the age are normalized respectively, and then the respective corresponding weights are called to perform weighted calculation on the normalized values to obtain a calculation result. In order to facilitate subsequent determination of the overall correlation of each target store, the large-screen phone can take the reciprocal of the calculation result as the third correlation value. The larger the reciprocal, the smaller the calculation result, the greater the correlation, and the larger the third correlation value.

[0054] Step two, determining the correlation value sum of each target store to obtain the correlation between each target store and the elderly. The correlation value sum is the sum of the first correlation value and the third correlation value of each target store, or the sum of the second correlation value and the third correlation value.

[0055] For the embodiment of the present application, for the target store belonging to the first store, the large-screen phone adds the first correlation value to the third correlation value to obtain a sum, which is the correlation between the first store and the elderly. For the target store belonging to the second store, the large-screen phone adds the second correlation value to the third correlation value to obtain a sum, which is the correlation between the second store and the elderly. The correlation combines whether it is located in the corresponding age range and the distance of the target store, so the determined correlation is more accurate.

[0056] In a possible implementation of the embodiment of the application, each historical call record corresponds to the speaking decibel of the opposite person, and the broadcast volume is determined according to the distance from the elderly person to the large-screen telephone and the historical call record of the large-screen telephone in step S103. Specifically, step S103 includes steps S1031 (not shown in the figure), S1032 (not shown in the figure), S1033 (not shown in the figure), and S1034 (not shown in the figure), wherein S1031, text conversion is performed on each historical call record to obtain the communication text of each historical call record.

[0057] For the embodiment of the application, the large-screen telephone converts the audio of each historical call record into text to obtain the communication text about each historical call record. The communication text records the specific content of the communication between the elderly person and the property service personnel. Therefore, it is convenient to know whether the communication between the elderly person and the property service personnel is successful according to the communication text.

[0058] S1032, the target call record with repeated content is determined based on the communication text.

[0059] For the embodiment of the application, the large-screen telephone performs semantic analysis on the content spoken by the property service personnel in the communication text, so as to determine whether there is a content repetition situation in each communication text. If the content spoken by the property service personnel has a content repetition situation, it indicates that the elderly person has a situation of not being able to hear clearly. Therefore, the large-screen telephone needs to be adjusted to a larger volume to enable the elderly person to clearly know the target store and the updated content of the target store. Specifically, the large-screen telephone can input the content spoken by the property service personnel in each communication text into a trained network model for semantic analysis, so as to determine whether there is a content repetition situation in each communication text, and further determine the target call record with repeated content. Specifically, the network model can be a convolutional neural network model, a recurrent neural network model, or other types of network models.

[0060] S1033, the number of times of content repetition of the opposite person in each target call record and the speaking decibel at each time of repetition are determined.

[0061] For the embodiment of the present application, the staff can set up a decibel meter or other instrument for detecting the speaking decibel of the property service personnel when they talk at the property service personnel. After the instrument detects the speaking decibel of the property service personnel when they talk, it uploads the corresponding decibel of each sentence spoken by the property service personnel in each call to the cloud server. After the large-screen phone determines the target call records with repeated content through the trained network model, it can determine the repeated statements of the property service personnel from the target call records, and count the repeated statements in each target call record to obtain the number of repeated content of the property service personnel in each target call record. After the large-screen phone determines the repeated content of the property service personnel in each target call record, it can find the decibel value of the corresponding time point from the cloud server according to the time point corresponding to the repeated content, and thus obtain the speaking decibel at each repetition.

[0062] The more the number of repetitions and the greater the speaking decibel, the more it indicates that the elderly cannot clearly know the speaking content of the property service personnel in time, and thus the large-screen phone needs to be adjusted to a larger volume to broadcast the updated stores and their updated content, so that the elderly can clearly know the broadcast content.

[0063] S1034, determine the number of target call records, and determine the broadcast volume based on the distance of the elderly to the large-screen phone, the number of target call records, the number of repeated content of the opposite personnel in each target call record, and the speaking decibel at each repetition.

[0064] For the embodiment of the present application, the more the number of target call records with repeated content, the worse the hearing of the elderly, and the more the large-screen phone needs to be adjusted to a larger volume. The farther the distance of the elderly to the large-screen phone, the more the large-screen phone needs to be adjusted to a larger volume. The more the number of repeated content of the property service personnel in each target call record, and the greater the speaking decibel at each repetition, the more the large-screen phone needs to be adjusted to a larger volume. The above four factors are the key factors affecting the volume of the large-screen phone when broadcasting, and thus the large-screen phone can determine the appropriate volume according to the comprehensive analysis of the above four factors, so that the elderly can clearly know the broadcast content.

[0065] In one possible implementation of the embodiment of the present application, the determination of the broadcast volume based on the distance of the elderly to the large-screen phone, the number of target call records, the number of repeated content of the opposite personnel in each target call record, and the speaking decibel at each repetition in step S1034 specifically includes steps Sa (not shown in the figure), step Sb (not shown in the figure), step Sc (not shown in the figure), step Sd (not shown in the figure), and step Se (not shown in the figure), wherein, Sa, determine the first proportion of the number of target call records to the number of all historical call records.

[0066] For the embodiment of the present application, the number of target call records of the large-screen phone is divided by the number of all historical call records of the elderly to obtain a first proportion. The larger the first proportion is, the more the content repeated call records exist, the worse the hearing of the elderly is, and the more the large-screen phone needs to be adjusted to a larger volume.

[0067] Sb, the highest value of the speech decibel of each target call record is determined when the opposite person repeats, and the average value of the highest value is determined based on all the highest values of the speech decibel.

[0068] For the embodiment of the present application, the large-screen phone determines the highest value of the speech decibel from all the repeated speech decibels of the property service personnel in each target call record. The larger the highest value is, the worse the hearing of the elderly is, and the more the large-screen phone needs to be adjusted to a larger volume. The large-screen phone calculates the average value of all the highest values of the speech decibel through an average value calculation formula, and uses the average value to represent the overall maximum speech decibel level of the property service personnel when serving the elderly. The larger the average value is, the worse the hearing of the elderly is, and the more the large-screen phone needs to be adjusted to a larger volume for broadcasting.

[0069] Sc, the total number of dialogues of the opposite person is determined from each target call record, and a second proportion of the number of all content repetitions to the total number of dialogues of the opposite person is determined.

[0070] For the embodiment of the present application, the large-screen phone counts the number of speeches of the property service personnel in the communication text of each target call record to obtain the total number of dialogues of the property service personnel in each target call record, and then divides the number of content repetitions in each target call record by the total number of dialogues to obtain a second proportion. The larger the second proportion is, the more frequent the repetition of the property service personnel is, the worse the hearing of the elderly is, and the more the large-screen phone needs to be adjusted to a larger volume.

[0071] Sd, the decibel score of all target call records is determined based on the first proportion, the average value of the highest value, and the second proportion.

[0072] For the embodiment of the present application, as described above, the first proportion, the average value of the highest value, and the second proportion are all key factors affecting the overall speech score level of the property service personnel of all target call records. Therefore, the large-screen phone can determine the decibel score of all target call records according to the above three factors. The staff can set respective coefficients for the above three factors and store them in the local storage medium of the large-screen phone. After determining the above three factors, the above three factors are normalized respectively, and then the large-screen phone calls the respective coefficients to perform weighted calculation on the normalized values to obtain the decibel score.

[0073] Se, determining the broadcast volume based on the decibel score and the distance from the elderly person to the large-screen phone.

[0074] For the embodiment of the present application, the decibel score and the distance from the elderly person to the large-screen phone are both key factors affecting the broadcast volume, and the large-screen phone can accurately determine the broadcast volume of the large-screen phone according to the decibel score and the distance from the elderly person to the large-screen phone.

[0075] In one possible implementation of the embodiment of the present application, the step Se of determining the broadcast volume based on the decibel score and the distance from the elderly person to the large-screen phone specifically includes a step Se1 (not shown in the figure), wherein, Se1, substituting the decibel score and the distance from the elderly person to the large-screen phone into a preset function to obtain the broadcast volume.

[0076] The preset function is a function of determining the broadcast volume according to the decibel score and the distance from the elderly person to the large-screen phone.

[0077] For the embodiment of the present application, the preset function can be determined by the staff according to a large number of experiments and calculations and stored in the local storage medium of the large-screen phone, and the large-screen phone can determine the broadcast volume suitable for the elderly person by substituting the decibel score and the distance from the elderly person to the large-screen phone into the preset function, so that the elderly person can clearly know the broadcast target store and the updated content.

[0078] In one possible implementation of the embodiment of the present application, the method of detecting whether the elderly person goes out further includes a step S1 (not shown in the figure), a step S2 (not shown in the figure), a step S3 (not shown in the figure), a step S4 (not shown in the figure), a step S5 (not shown in the figure), a step S6 (not shown in the figure), a step S7 (not shown in the figure), and a step S8 (not shown in the figure), wherein, S1, when detecting that the elderly person approaches the large-screen phone, obtaining the current time point, the historical audio collected by the large-screen phone, and the historical personnel detection record.

[0079] The historical personnel detection record is a record of detecting that the elderly person approaches the large-screen phone, and each record in the historical personnel detection record corresponds to a detection time point.

[0080] For the embodiment of the present application, a human body proximity sensor can also be arranged on the large-screen phone. The sensor can be a sensor based on pyroelectric principle. When the elderly person approaches the large-screen phone, the human body proximity sensor outputs a signal, so that the large-screen phone knows that the elderly person approaches the large-screen phone. When it is detected that the elderly person approaches the large-screen phone, it indicates that the elderly person is likely to go out. Therefore, the large-screen phone acquires the current time point, historical audio collected by the large-screen phone, and historical personnel detection record. The large-screen phone can know the current time point through a local clock chip or through the Internet. A microphone sensor can be arranged on the large-screen phone to collect audio in the home of the elderly person. The collection of audio in the home of the elderly person is performed with the consent of the elderly person.

[0081] S2. A plurality of audio segments are intercepted from the historical audio according to a preset time length from each detection time point as a starting point.

[0082] For the embodiment of the present application, the large-screen phone intercepts a plurality of audio segments from the historical audio according to a preset time length from each detection time point in the historical personnel detection record as a starting point. The plurality of audio segments are audio segments after the elderly person approaches the large-screen phone is detected. The preset time can be 30 seconds, one minute, etc.

[0083] S3. The similarity of each audio segment to a preset waveform is calculated, and a target audio segment with a similarity reaching a preset similarity threshold is determined.

[0084] The preset waveform represents the waveform of the sound emitted by the elderly person when opening the door of his / her own house.

[0085] For the embodiment of the present application, the preset waveform represents the waveform of the sound emitted by the elderly person when opening the door of his / her own house. The audio waveform collected by the elderly person after the large-screen phone outputs a collection instruction can be used. The large-screen phone can obtain the similarity through the point-to-point difference between each waveform segment and the preset waveform, i.e., mean square error (MSE), or through a trained neural network model. The preset similarity threshold can be 90%. The large-screen phone compares the similarity of each audio segment with 90%. If the preset similarity threshold is reached, it indicates that the preset waveform is similar, which belongs to the situation of the elderly person going out. Therefore, the large-screen phone determines the target audio segments reaching the preset similarity threshold.

[0086] S4. The detection time points of all target audio segments are mapped to a preset time axis.

[0087] The span of the preset time axis is 24 hours per day.

[0088] For the embodiment of the present application, the large-screen phone maps the detection time points corresponding to all target audio segments to a preset coordinate axis, which is convenient for subsequent analysis.

[0089] S5, performing clustering processing on all detection time points on the preset time axis according to a clustering algorithm to obtain a plurality of clustering groups about the detection time points.

[0090] For the embodiment of the application, the large-screen phone can perform clustering calculation on the detection time points on the preset time axis by the K-Means algorithm to obtain a plurality of clustering groups, and each clustering group represents the concentrated time of the elderly going out.

[0091] S6, determining the time interval of each clustering group based on the detection time points at both ends of each clustering group.

[0092] For the embodiment of the application, the large-screen phone can determine the time interval corresponding to each clustering group according to the detection time points at both ends of each clustering group, and the time interval is the time interval in which the elderly can go out.

[0093] S7, judging whether the current time point is located in any time interval, and if located in any time interval, determining that the elderly going out is detected.

[0094] For the embodiment of the application, the large-screen phone compares the current time point with each time interval to judge whether the current time point is located in any time interval, and if located in any time interval, it is determined that the elderly going out is detected.

[0095] S8, if not located in any time interval, determining that the elderly going out is not detected.

[0096] For the embodiment of the application, if the large-screen phone judges that the current time point is not located in any time interval, it is determined that the elderly is close to the large-screen phone at this time and is not going out, which may be passing by or other indoor activities. The large-screen phone compares the current time point with the time interval in which the elderly can go out to judge whether the elderly is going out, which is more accurate.

[0097] The above embodiment introduces a method for providing convenient services for the elderly by a large-screen phone from the perspective of method flow, and the following embodiment introduces a system for providing convenient services for the elderly by a large-screen phone from the perspective of virtual module or virtual unit. Details are shown in the following embodiment.

[0098] The embodiment of the application provides a system for providing convenient services for the elderly by a large-screen phone 20, as shown in the following figure. Figure 2 The system for providing convenient services for the elderly by a large-screen phone 20 can specifically include: A data acquisition module 201 is configured to acquire target stores with updated content and the updated content of the target stores when detecting that the elderly is going out. A sequence determination module 202 is configured to determine the relevance of each target store to the elderly and determine the playing sequence of all target stores according to the relevance. The volume determination module 203 is configured to acquire the distance from the elderly person to the large-screen phone and the historical call record of the large-screen phone, and determine the broadcast volume according to the distance from the elderly person to the large-screen phone and the historical call record of the large-screen phone. The control module 204 is configured to control the large-screen phone to display the target store and the updated content of the target store, and control the large-screen phone to broadcast the target store and the updated content of the target store according to the broadcast volume and the broadcast order.

[0099] The elderly convenient service system 20 of the large-screen phone is disclosed in the embodiments of the present application. When it is detected that the elderly person goes out, it indicates that the elderly person may have a shopping behavior. Therefore, the data acquisition module 201 acquires the target store with updated content and the updated content of the target store. In order to improve the accuracy of the push, the order determination module 202 determines the relevance of each target store to the elderly person, and determines the broadcast order of all target stores according to the relevance, so as to preferentially push the updated content of the store with high relevance to the elderly person. The volume determination module 203 acquires the distance from the elderly person to the large-screen phone and the historical call record of the large-screen phone. The farther the elderly person is from the large-screen phone, the more the large-screen phone needs to broadcast the updated content with a larger volume, so that the elderly person can clearly know the updated content. The historical call record records the specific situation when the elderly person communicates with the property personnel, for example, whether the communication is smooth, whether the property personnel needs to repeat, and therefore, the volume suitable for the elderly person to clearly know the updated content can be determined according to the historical call record. The volume determination module 203 comprehensively considers the distance from the elderly person to the large-screen phone and the historical call record, and can obtain the broadcast volume accurately suitable for the elderly person. Finally, the control module 204 controls the large-screen phone to display the target store and the updated content of the target store, and controls the large-screen phone to broadcast the updated store and the updated content according to the determined broadcast order and broadcast volume, so that when the elderly person may implement a shopping behavior, the target store and the updated content are timely pushed and broadcast according to the appropriate volume, the elderly person can better receive the pushed information, the pushing is more effective, and the effect of improving the pushing of the updated content of the surrounding store to the elderly person in the house is finally achieved.

[0100] In a possible implementation of the embodiments of the present application, when determining the relevance of each target store to the elderly person, the order determination module 202 is specifically configured to: acquire the store type of each target store and the age of the elderly person, and each store type corresponds to an age range. determining whether the age of the elderly person is in the age range of each target store, if there is a first store in the corresponding age range, determining a first correlation value of each first store, if there is a second store not in the corresponding age range, determining the difference between the age of the elderly person and the upper limit of the age range corresponding to each second store, and determining the reciprocal of the difference as a second correlation value of each second store, the first correlation value being a preset value; determining the distance from each target store to the residence of the elderly person; determining a third correlation value of each target store based on the distance and the age of the elderly person; determining the relevance of each target store to the elderly person based on the first correlation value or the second correlation value of each target store and the third correlation value.

[0101] In one possible implementation of the embodiment of the present application, when determining the third correlation value of each target store based on the distance and the age of the elderly person and determining the relevance of each target store to the elderly person based on the first correlation value or the second correlation value of each target store and the third correlation value, the sequence determination module 202 is specifically configured to: determining the third correlation value based on the distance, the age of the elderly person, and respective corresponding weights; determining the relevance of each target store to the elderly person by summing the first correlation value and the third correlation value of each target store, or summing the second correlation value and the third correlation value.

[0102] In one possible implementation of the embodiment of the present application, each historical call record corresponds to the speaking decibel of the opposite person, and when determining the broadcast volume according to the distance from the elderly person to the large-screen phone and the historical call records of the large-screen phone, the volume determination module 203 is specifically configured to: performing text conversion on each historical call record to obtain the communication text of each historical call record; determining a target call record in which the content is repeated based on the communication text; determining the number of times of content repetition of the opposite person in each target call record and the speaking decibel at each time of repetition; determining the number of target call records, and determining the broadcast volume based on the distance from the elderly person to the large-screen phone, the number of target call records, the number of times of content repetition of the opposite person in each target call record, and the speaking decibel at each time of repetition.

[0103] In one possible implementation of the embodiment of the present application, when determining the broadcast volume based on the distance from the elderly person to the large-screen phone, the number of target call records, the number of times of content repetition of the opposite person in each target call record, and the speaking decibel at each time of repetition, the volume determination module 203 is specifically configured to: determine a first proportion of a number of the target call records to a number of all historical call records; determine a highest value of a speaking decibel of the opposite party in each target call record, and determine an average value of the highest values based on all the highest values of the speaking decibel; determine a number of all dialogues of the opposite party from each target call record, and determine a second proportion of a number of all content repetitions to the number of all dialogues of the opposite party; determine a decibel score of all the target call records based on the first proportion, the average value of the highest values, and the second proportion; determine a broadcast volume based on the decibel score and a distance of the elderly person to the large-screen telephone.

[0104] In a possible implementation of the embodiment of the application, when determining the broadcast volume based on the decibel score and the distance of the elderly person to the large-screen telephone, the volume determination module 203 is specifically configured to: substitute the decibel score and the distance of the elderly person to the large-screen telephone into a preset function to obtain the broadcast volume, the preset function being a function of determining the broadcast volume according to the decibel score and the distance of the elderly person to the large-screen telephone.

[0105] In a possible implementation of the embodiment of the application, the elderly person is detected whether to go out, and the elderly person convenient service system 20 of the large-screen telephone further includes: a record acquisition module configured to acquire a current time point, historical audio collected by the large-screen telephone, and historical personnel detection records when it is detected that the elderly person approaches the large-screen telephone, the historical personnel detection records being records of detecting that the elderly person approaches the large-screen telephone, and each record in the historical personnel detection records corresponding to a detection time point; a cutting module configured to cut a plurality of audio segments from the historical audio according to a preset time length with each detection time point as a starting point; an audio segment determination module configured to calculate a similarity between each audio segment and a preset waveform, and determine a target audio segment with a preset similarity threshold; a mapping module configured to map all the detection time points of the target audio segments to a preset time axis, the preset time axis having a span of 24 hours per day; a clustering module configured to perform clustering processing on all the detection time points on the preset time axis according to a clustering algorithm to obtain a plurality of clusters of the detection time points; an interval determination module configured to determine a time interval of each cluster based on detection time points at two ends of each cluster; a first determination module configured to determine whether the current time point is located in any time interval, and determine that the elderly person goes out when the current time point is located in any time interval. The second determining module is configured to determine that the old person is not detected to go out when not located in any time interval.

[0106] Those skilled in the art can clearly understand that, for the convenience and brevity of description, the specific working process of the old person convenient service system 20 of the large-screen phone described above can refer to the corresponding process in the foregoing method embodiments, and will not be described here.

[0107] In the embodiments of the present application, a large-screen phone is provided, as shown in Figure 3 Figure 3 The large-screen phone 30 shown in the figure includes a processor 301 and a memory 303. The processor 301 and the memory 303 are connected, for example, through a bus 302. Optionally, the large-screen phone 30 can also include a transceiver 304. It should be noted that the transceiver 304 is not limited to one in actual application, and the structure of the large-screen phone 30 does not constitute a limitation on the embodiments of the present application.

[0108] The processor 301 can be a CPU (Central Processing Unit, central processor), a general-purpose processor, a DSP (Digital Signal Processor, data signal processor), an ASIC (Application Specific Integrated Circuit, application-specific integrated circuit), an FPGA (Field Programmable Gate Array, field programmable gate array) or other programmable logic devices, transistor logic devices, hardware components or any combination thereof. It can implement or execute various exemplary logical blocks, modules and circuits described in combination with the disclosure content of the present application. The processor 301 can also be a combination of computing functions, such as one or more microprocessor combinations, combinations of DSP and microprocessor, etc.

[0109] The bus 302 can include a channel for transmitting information between the above-mentioned components. The bus 302 can be a PCI (Peripheral Component Interconnect, peripheral component interconnect) bus or an EISA (Extended Industry Standard Architecture, extended industry standard architecture) bus, etc. The bus 302 can be divided into an address bus, a data bus, a control bus, etc. For the convenience of representation, Figure 3 In the figure, only one thick line is used to represent the bus, but it does not mean that there is only one bus or one type of bus.

[0110] ​The memory 303 can be a ROM (Read Only Memory) or other type of static storage device that can store static information and instructions, a RAM (Random Access Memory) or other type of dynamic storage device that can store information and instructions, an EEPROM (Electrically Erasable Programmable Read Only Memory), a CD-ROM (Compact Disc Read Only Memory) or other optical disk storage, a magnetic disk storage medium or other magnetic storage device, or any other medium that can be used to carry or store desired program code in the form of instructions or data structures and that can be accessed by a computer, but is not limited thereto.

[0111] The memory 303 is used to store application program codes for implementing the scheme of the present application, and is controlled to execute by the processor 301. The processor 301 is used to execute the application program codes stored in the memory 303 to realize the content shown in the foregoing method embodiments.

[0112] And the large-screen phone can be provided with a receiver, a touch screen, an emergency help button and other components. The elderly at home can seek help through the emergency help button on the large-screen phone. For example, when the elderly at home has a physical discomfort, etc., press the emergency help button. After pressing, the large-screen phone sends an emergency help signal to the system or platform of the property center. Through the emergency help signal, the personnel of the property center can know the residence location of the elderly, and can thus be handled in time.

[0113] The large-screen phone can also access a cellular network, a 4G or 5G communication network, etc., so as to communicate with terminal devices such as mobile phones outside through a base station. The large-screen phone can also store contact information of designated personnel, such as mobile phone numbers, telephone numbers, etc., i.e., communication information of preset contacts. The elderly at home can select the personnel to be contacted through the touch screen. When it is detected that a certain personnel is triggered, the large-screen phone sends a call signal to the contact information of the personnel, i.e., the large-screen phone stores the communication information of the preset contacts. When it is detected that a triggered preset contact exists, a request call signal is sent to the triggered preset contact. After the request is granted, the call can be made. Thus, the elderly can contact family members, friends, etc. more conveniently.

[0114] The large-screen phone can also be connected to the mall platform for communication. The mall platform interfaces with the large-screen phone and the store. The store can be a store near the residence of the elderly, such as a supermarket, a store, a repair shop, a hair salon, etc. After the store is connected to the mall platform, the store can set store information and product information on the mall platform. The elderly can browse the mall platform through the large-screen phone, and then browse the stores and goods on the platform. The elderly can trigger the required store and product information through the touch screen of the large-screen phone. After the large-screen phone detects that the elderly triggers a product, the large-screen phone sends order information to the store corresponding to the product through the mall platform. After receiving the order information, the store can process and distribute the order, thereby making the life service of the elderly more convenient.

[0115] In addition, the large-screen phone can also be provided with a business manual. Pictures can also be uploaded to the large-screen phone to make the large-screen phone display, such as photos of the children of the elderly. Further, the elderly or the children of the elderly can associate the photos of the children of the elderly with the contact information of the corresponding contacts through the large-screen phone, so that the elderly can directly dial the phone to contact by clicking the photo of the corresponding person. Through this way, the elderly with Alzheimer's disease can more clearly distinguish the required contact person, and then directly dial the phone to communicate. Figure 3 The large-screen phone shown is only an example and should not limit the function and use range of the embodiments of the present application.

[0116] The computer readable storage medium provided in the embodiment of the present application stores a computer program, and when the computer program runs on a computer, the computer can execute the corresponding content in the foregoing method embodiment. Compared with the related art, in the embodiment of the present application, when it is detected that the old person goes out, it is indicated that the old person may have a consumption shopping behavior, therefore, the target stores with the existing content update and their update content are obtained, in order to improve the accuracy of the push, the relevance of each target store to the old person is determined, and the announcement order of all target stores is determined according to the relevance, so that the update content of the store with high relevance to the old person is preferentially pushed, the distance of the old person to the large screen phone and the historical call record of the large screen phone are obtained, the farther the old person is from the large screen phone, the more the large screen phone needs to announce the update content with a larger volume, so that the old person can clearly know the update content, the historical call record records the specific situation when the old person communicates with the property personnel, for example, whether the communication is smooth and whether the property personnel needs to repeat, therefore, the volume at which the old person can clearly know the update content is determined according to the historical call record, the distance of the old person to the large screen phone and the historical call record are comprehensively considered, and the accurate announcement volume suitable for the old person can be obtained, finally, the target stores and the update content of the target stores are controlled to be displayed on the large screen phone, and the large screen phone is controlled to announce the update stores and the update content according to the determined announcement order and announcement volume, so that when the old person may implement a shopping consumption behavior, the target stores and the update content are timely pushed and announced according to the appropriate volume, the old person better receives the pushed information, the pushing is more effective, and finally, the effect of improving the pushing of the update content of the surrounding stores to the old person in the house is realized.

[0117] It should be understood that, although each step in the flowchart of the accompanying drawings is displayed in sequence according to the indication of the arrow, these steps are not necessarily executed in sequence according to the indication of the arrow. Unless otherwise specified herein, the execution of these steps is not strictly limited in sequence, and they can be executed in other sequences. Moreover, at least part of the steps in the flowchart of the accompanying drawings can include multiple sub-steps or multiple stages, which are not necessarily executed at the same time, but can be executed at different times, and the execution sequence is not necessarily sequential, but can be alternately executed with at least part of other steps or sub-steps or stages of other steps.

[0118] The above is only part of the embodiments of the present application, and it should be pointed out that, for ordinary skilled persons in the technical field, some improvements and refinements can be made without departing from the principles of the present application, and these improvements and refinements should also be considered as the protection scope of the present application.

Claims

1. A convenient service method for the elderly using a large-screen telephone, characterized in that, include: When an elderly person is detected leaving their home, the system retrieves the target store with updated content and the updated content of that store. Determine the relevance of each target store to the elderly person, and determine the broadcast order of all target stores based on the relevance; The distance between the elderly person and the large-screen phone and the historical call records of the large-screen phone are obtained, and the broadcast volume is determined based on the distance between the elderly person and the large-screen phone and the historical call records of the large-screen phone. The system controls the large-screen phone to display the target store and its updated content, and controls the large-screen phone to broadcast the target store and its updated content according to the broadcast volume and broadcast order.

2. The method for providing convenient services to the elderly using a large-screen telephone according to claim 1, characterized in that, Determining the relevance of each target store to the elderly person includes: Obtain the store type and the age of the elderly for each target store; each store type corresponds to an age group. Determine whether the elderly person's age falls within the age range of each target store. If there is a first store that falls within the corresponding age range, determine the first relevant value for each first store. If there is a second store that does not fall within the corresponding age range, determine the difference between the elderly person's age and the upper limit of the age range corresponding to each second store. The reciprocal of the difference is determined as the second relevant value for each second store. The first relevant value is a preset value. Determine the distance from each target store to the residence of the elderly person; A third relevant value is determined for each target store based on the distance and the age of the elderly person; The relevance of each target store to the elderly is determined based on a first or second relevance value and a third relevance value.

3. The method for providing convenient services to the elderly using a large-screen telephone according to claim 2, characterized in that, The step of determining a third relevance value for each target store based on the distance and the age of the elderly person, and determining the relevance of each target store to the elderly person based on the first or second relevance value and the third relevance value, includes: A third correlation value is determined based on the distance, the age of the elderly person, and their respective weights; The correlation between each target store and the elderly is determined by summing the correlation values ​​of each target store. The sum of correlation values ​​is the sum of the first correlation value and the third correlation value of each target store, or the sum of the second correlation value and the third correlation value.

4. The method for providing convenient services to the elderly using a large-screen telephone according to claim 1, characterized in that, Each historical call record corresponds to the decibel level of the person speaking on the other end. The method of determining the broadcast volume based on the distance between the elderly person and the large-screen phone, as well as the historical call records of the large-screen phone, includes: Each historical call record is converted into text to obtain the communication text of each historical call record; Based on the communication text, target call records with duplicate content were identified; Determine the number of times the other party's content is repeated in each target call record and the decibel level of each repetition; The number of target call records is determined, and the broadcast volume is determined based on the distance between the elderly person and the large-screen phone, the number of target call records, the number of times the content of the other party is repeated in each target call record, and the decibel level of the speech during each repetition.

5. The method for providing convenient services to the elderly using a large-screen telephone according to claim 4, characterized in that, The method of determining the broadcast volume based on the distance between the elderly person and the large-screen phone, the number of target call records, the number of times the content of the other party is repeated in each target call record, and the decibel level of the speech during each repetition includes: Determine the first ratio of the number of the target call records to the total number of all historical call records; Determine the highest decibel level of speech when all the opposite parties are repeated in each target call record, and determine the average of the highest decibel levels based on all the highest decibel levels; Determine the total number of conversations between the other party and the caller in each target call record, and determine the second ratio of the number of times all content is repeated to the total number of conversations between the other party and the caller. The decibel score for all target call records is determined based on the first percentage, the average of the highest values, and the second percentage. The broadcast volume is determined based on the decibel score and the distance between the elderly person and the large-screen phone.

6. The method for providing convenient services to the elderly using a large-screen telephone according to claim 5, characterized in that, Determining the broadcast volume based on the decibel score and the distance between the elderly person and the large-screen phone includes: The broadcast volume is obtained by substituting the decibel value and the distance between the elderly person and the large-screen phone into a preset function. The preset function is a function that determines the broadcast volume based on the decibel value and the distance between the elderly person and the large-screen phone.

7. The method for providing convenient services to the elderly using a large-screen telephone according to claim 1, characterized in that, Methods for detecting whether elderly people have gone out also include: When an elderly person is detected approaching the large-screen phone, the system acquires the current time point, the historical audio collected by the large-screen phone, and the historical personnel detection records. The historical personnel detection records are the records of when an elderly person was detected approaching the large-screen phone, and each record in the historical personnel detection records corresponds to a detection time point. Starting from each detection time point, multiple audio segments are extracted from the historical audio according to a preset duration; Calculate the similarity between each audio segment and a preset waveform, and determine the target audio segment whose similarity reaches a preset similarity threshold. The preset waveform represents the waveform of the sound made when the elderly person opens their own door. The detection time points of all target audio segments are mapped to a preset time axis, the preset time axis spanning 24 hours per day; Clustering algorithms are used to cluster all detection time points on the preset time axis to obtain multiple clusters related to the detection time points; The time interval for each cluster is determined based on the detection time points at both ends of each cluster; Determine whether the current time point is within any time interval; if it is within any time interval, then determine that the elderly person has been detected leaving home. If the elderly person is not within any of the specified time intervals, it is determined that no elderly person was detected leaving home.

8. A convenient service system for the elderly using a large-screen telephone, characterized in that, include: The data acquisition module is used to acquire the target stores with updated content and the updated content of the target stores when it is detected that an elderly person has gone out. The sequence determination module is used to determine the relevance of each target store to the elderly person, and to determine the broadcast order of all target stores based on the relevance. The volume determination module is used to obtain the distance between the elderly person and the large-screen phone and the historical call records of the large-screen phone, and to determine the broadcast volume based on the distance between the elderly person and the large-screen phone and the historical call records of the large-screen phone. The control module is used to control the large-screen phone to display the target store and its updated content, and to control the large-screen phone to broadcast the target store and its updated content according to the broadcast volume and broadcast order.

9. A large-screen telephone, characterized in that, It includes: At least one processor; Memory; At least one application, wherein the at least one application is stored in the memory and configured to be executed by the at least one processor, the at least one application being for performing a convenient service method for the elderly using a large-screen telephone according to any one of claims 1 to 7.

10. A large-screen telephone according to claim 9, characterized in that, The large-screen phone is equipped with an emergency help button. When the emergency help button is triggered, an emergency help signal is sent to the designated terminal device. The large-screen phone stores communication information of preset contacts. When a preset contact is detected to be triggered, a call request signal is sent to the triggered preset contact. The large-screen phone is connected to an e-commerce platform, which includes multiple stores and product information for each store. When a triggered product information is detected, an order information is sent to the store corresponding to the triggered product information.

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