Real object delivery self-service equipment adaptive to bank counter
By designing self-service equipment for physical delivery adapted to bank counters, the problem of lack of self-service equipment after the closure of bank branches was solved, achieving seamless adaptation and business continuity, improving delivery capabilities and efficiency, and reducing operating costs.
Patent Information
- Application Number
- CN202511521670.2
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2025-10-23
- Publication Date
- 2026-03-03
AI Technical Summary
Traditional physical delivery relies heavily on manual counters, resulting in a lack of self-service equipment that can be directly adapted to existing counters after bank branches are closed or staff are reduced, which affects the normal operation of business.
Design a self-service physical delivery device adapted to bank counters, including a physical delivery cabinet and an operation counter. The physical delivery cabinet is equipped with various dispensing and receiving machines, combined with a media transport trolley system and a gate mechanism. The operation counter is equipped with various interactive devices to realize the physical dispensing and recycling without modification or renovation.
It achieved seamless integration of self-service equipment with existing bank counters, improved physical delivery capabilities and efficiency, filled the business gaps caused by counter closures and staff reductions, reduced operating costs, and ensured business continuity.
Smart Images
Figure CN121600635A_ABST
Abstract
Description
Technical Field
[0001] This application belongs to the field of bank self-service equipment technology, and more specifically, relates to a physical delivery self-service equipment adapted to bank counters. Background Technology
[0002] Currently, the banking industry is rapidly advancing the closure of branch counters and staff reduction, while hoping to avoid the costs and time required for renovating and refurbishing branch counters.
[0003] However, traditional physical delivery relies heavily on manual counters. When the counters are removed, there is a lack of alternative equipment that can be directly adapted to the existing counters and used without modification. Furthermore, the reduction in counter staff leads to insufficient delivery capacity, which affects the normal operation of the business.
[0004] Therefore, there is an urgent need for a self-service device that can be directly adapted to existing counters, requires no renovation or decoration, and enables the physical distribution and delivery of goods, in order to fill the business gaps caused by the reduction of counters and personnel, and meet the core needs of banks for streamlined operations. Summary of the Invention
[0005] To address the shortcomings of the existing technology, the purpose of this application is to provide a self-service physical delivery device adapted to bank counters. This device can be directly adapted to existing counters without modification or renovation, and can realize the physical delivery of goods, filling the business gap after the reduction of counters and personnel, and meeting the core needs of banks for streamlined operations.
[0006] To achieve the above objectives, the technical solution adopted in this application is: to provide a self-service physical delivery device adapted to bank counters, including: a physical delivery cabinet and an operation counter, wherein the physical delivery cabinet is arranged outside the bank counter, and the operation counter is arranged on the physical delivery cabinet, and the operation counter includes an operation screen assembly and an operation table assembly;
[0007] The physical delivery cabinet includes a shell, and the shell has a first cavity and a second cavity. The first cavity is equipped with at least a ticket issuing machine, a Ukey issuing machine, a passbook issuing machine and a card issuing machine. The first cavity is also equipped with a media transport trolley system. The side wall of the shell of the first cavity is equipped with a media delivery port and a delivery port gate mechanism.
[0008] The second cavity is equipped with at least a coin dispenser and a safe deposit box, and the shell side wall of the second cavity is provided with a coin dispenser port and a safe deposit box port respectively.
[0009] In one embodiment, the medium transport trolley system includes at least: a horizontal moving mechanism, a vertical lifting mechanism, and a transport trolley mechanism; the vertical lifting mechanism is disposed on the horizontal moving mechanism, the transport trolley mechanism is disposed on the vertical lifting mechanism, the horizontal moving mechanism drives the vertical lifting mechanism to move horizontally, and the vertical lifting mechanism drives the transport trolley mechanism to move vertically.
[0010] In one embodiment, the transport trolley mechanism includes: a mounting bracket, a lower trolley mechanism mounted on the mounting bracket, an upper trolley mechanism movably mounted on the lower trolley mechanism, and a lifting mechanism for driving the upper trolley mechanism to move up and down, wherein the medium is transported between the upper trolley mechanism and the lower trolley mechanism; both the upper trolley mechanism and the lower trolley mechanism are provided with roller assemblies for clamping the transported medium.
[0011] In one embodiment, the lifting mechanism includes: a cam assembly disposed on the lower mechanism of the trolley, an abutting wheel disposed on the upper mechanism of the trolley, a positioning post fixed on the lower mechanism of the trolley, and an abutting spring sleeved on the positioning post and abutting against the upper mechanism of the trolley. The abutting spring drives the upper mechanism of the trolley to move downward, and the abutting wheel abuts against the cam side of the cam assembly. When the cam rotates, it drives the abutting wheel to move up and down.
[0012] In one embodiment, the lower frame of the lower mechanism of the trolley is provided with a notch, and the upper frame of the upper mechanism of the trolley is provided with a lug. The lug extends through the notch to the outside of the lower frame of the trolley mechanism. The lug is movably sleeved with the positioning post. One end of the abutting spring abuts against the limiting cap at one end of the positioning post, and the other end abuts against the lug.
[0013] In one embodiment, the delivery gate mechanism includes: a gate base fixed inside a first cavity, a medium delivery port on the gate base, a gate plate slidably mounted on the gate base, a gate synchronous pulley mechanism and a gate motor for driving the gate plate to open or close the medium delivery port on the gate base, and a gate control board and several gate position sensors on the gate base.
[0014] In one embodiment, a gate anti-pinch plate is slidably provided on the gate base, and a tension spring is provided on the gate anti-pinch plate. The tension spring is connected to the gate base, and an anti-pinch plate sensor is provided on the gate base. In the natural state, the gate anti-pinch plate closes part of the medium delivery port.
[0015] In one embodiment, the operation screen assembly includes: an operation touch screen, a PTZ camera, a microphone, a pen, and an operation screen housing; the operation console assembly includes: a fingerprint scanner, an ID card reader, a keypad, a human body sensor, a barcode reader, a USB interface, a contactless reader, a card reader, a receipt dispenser, a speaker, and an operation console housing.
[0016] In one embodiment, the physical delivery cabinet is provided with a groove for insertion and assembly with a bank counter, and the housing is provided with a plurality of opening and closing doors that are opened and closed by locks.
[0017] In one embodiment, when there is only one cash register slot on the bank counter, the first cavity and the second cavity are arranged in an L-shape;
[0018] When there are two cash register slots on the bank counter, the first cavity and the second cavity are arranged in a T-shape, and the operating counter, the medium delivery port, the coin dispensing port and the forced deposit recycling port are symmetrically arranged in two places.
[0019] The beneficial effects of the self-service physical delivery equipment adapted to bank counters provided in this application are as follows: Compared with the prior art, the self-service physical delivery equipment adapted to bank counters in this application can be directly adapted to the existing bank counter scenarios, achieving zero-modification adaptation and effectively avoiding the costs and time losses of branch renovation; by realizing non-cash physical delivery business functions, it fills the business gap after counter closure and staff reduction, and improves delivery capabilities and efficiency; ultimately, it helps banks reduce operating costs, ensures the continuous operation of physical delivery business, and precisely meets their core needs for streamlined operations. Attached Figure Description
[0020] To more clearly illustrate the technical solutions in the embodiments of this application, the drawings used in the description of the embodiments or the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of this application. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.
[0021] Figure 1 A schematic diagram of the overall structure of a physical delivery self-service device adapted to a bank counter, provided as an embodiment of this application;
[0022] Figure 2 A schematic diagram of the operating counter in a physical delivery self-service device adapted to bank counters, provided as an embodiment of this application;
[0023] Figure 3 A schematic diagram of the opening structure of the front door, upper rear door, and lower rear door in a self-service physical delivery device adapted to a bank counter, provided in an embodiment of this application;
[0024] Figure 4 A side view of the physical delivery self-service equipment adapted to bank counters, provided as an embodiment of this application;
[0025] Figure 5 A schematic diagram of the delivery gate mechanism in a self-service physical delivery device adapted to a bank counter, provided as an embodiment of this application;
[0026] Figure 6 A schematic diagram of the transport trolley mechanism in a self-service physical delivery device adapted to a bank counter, provided as an embodiment of this application;
[0027] Figure 7 for Figure 6 Enlarged structural diagram at point A in the middle;
[0028] Figure 8 A schematic diagram of a T-shaped physical delivery cabinet in a self-service physical delivery device adapted to bank counters provided in this application embodiment;
[0029] The following are the labeling elements in the figure:
[0030] 1. Physical delivery cabinet; 11. Shell; 12. Front door; 13. Rear upper door; 14. Rear lower door; 15. Ticket issuing and receiving machine; 16. Ukey issuing machine; 17. Passbook issuing and receiving machine; 18. Card issuing and receiving machine; 19. Media delivery port; 110. Coin issuing machine; 111. Forced deposit and recycling safe; 112. Coin issuing port; 113. Forced deposit and recycling port; 114. Delivery cabinet industrial control computer; 115. Delivery cabinet equipment power supply; 116. Groove; 2. Operating counter; 3. Bank counter; 4. Operating screen assembly; 41. Operating touch screen; 42. Pan-tilt camera; 43. Microphone; 44. Pen; 45. Operating screen shell; 5. Operating console assembly; 51. Fingerprint reader; 52. ID card reader; 53. Password keypad; 54. Human body sensor; 55. Barcode reader; 56. USB interface; 57. Contactless reader; 58. Card reader 59. Receipt Dispenser; 510. Speaker; 511. Control Panel Housing; 6. Media Transport Trolley System; 61. Horizontal Moving Mechanism; 62. Vertical Lifting Mechanism; 63. Transport Trolley Mechanism; 631. Mounting Bracket; 632. Lower Trolley Mechanism; 6321. Notch; 633. Upper Trolley Mechanism; 6331. Lug; 634. Lifting Mechanism; 6341. Cam Assembly; 6342. Abutment Wheel; 634 3. Positioning column; 6344. Abutment spring; 635. Roller assembly; 64. Transport system control board; 65. Transport system sensor; 7. Delivery gate mechanism; 71. Gate base; 72. Gate plate; 73. Gate synchronous belt pulley mechanism; 74. Gate motor; 75. Gate control board; 76. Gate position sensor; 77. Gate anti-pinch plate; 78. Tension spring; 79. Anti-pinch plate sensor; 710. Mounting column. Detailed Implementation
[0031] To make the technical problems, technical solutions, and beneficial effects to be solved by this application clearer, the following detailed description is provided in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative and are not intended to limit the scope of this application.
[0032] It should be noted that when a component is referred to as being "fixed to" or "set on" another component, it can be directly on or indirectly on that other component. When a component is referred to as being "connected to" another component, it can be directly connected to or indirectly connected to that other component.
[0033] It should be understood that the terms "length", "width", "upper", "lower", "front", "rear", "left", "right", "vertical", "horizontal", "top", "bottom", "inner", "outer", etc., indicate the orientation or positional relationship based on the orientation or positional relationship shown in the accompanying drawings. They are only for the convenience of describing this application and simplifying the description, and do not indicate or imply that the device or element referred to must have a specific orientation, or be constructed and operated in a specific orientation. Therefore, they should not be construed as limitations on this application.
[0034] Furthermore, the terms "first" and "second" are used for descriptive purposes only and should not be construed as indicating or implying relative importance or implicitly specifying the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include one or more of that feature. In the description of this application, "multiple" means two or more, unless otherwise explicitly specified.
[0035] like Figures 1-8 As shown, a physical delivery self-service device adapted to bank counters, provided by an embodiment of this application, will now be described in detail.
[0036] The self-service equipment for physical delivery adapted to bank counters includes: a physical delivery cabinet 1 and an operation counter 2. The physical delivery cabinet 1 is located outside the bank counter 3, and the operation counter 2 is located on the side of the physical delivery cabinet 1. The physical delivery cabinet 1 and the operation counter 2 are electrically connected by a cable.
[0037] The operation counter 2 includes an operation screen component 4 and an operation table component 5, which are used to realize human-computer information interaction.
[0038] In this embodiment, the physical delivery cabinet 1 includes a housing 11, which is L-shaped or T-shaped depending on the actual situation of the bank cabinet. This embodiment mainly describes the case where the housing 11 is L-shaped.
[0039] Specifically, the housing 11 has an L-shaped interconnected first cavity and a second cavity, with the second cavity located near the bank counter 3. The housing 11 has several doors that can be opened and closed by locks, such as a front door 12 that can be opened and closed corresponding to the first cavity, and an upper rear door 13 and a lower rear door 14 that can be opened and closed corresponding to the second cavity. A groove 116 is provided between the upper rear door 13 and the lower rear door 14 in the housing 11. The groove 116 is used to insert with the bank counter 3, making the assembly of the housing 11 and the bank counter 3 more compact and reducing the space occupied by the housing 11 in the lobby.
[0040] Specifically, the first cavity is equipped with at least a ticket transceiver 15, a Ukey distributor 16, a passbook transceiver 17, and a card issuer 18. The media outlets of the ticket transceiver 15, Ukey distributor 16, passbook transceiver 17, and card issuer 18 are all positioned facing the front door 12, which facilitates maintenance when the front door 12 is opened.
[0041] The first cavity also houses a media transport trolley system 6. A media delivery port 19 and a delivery port gate mechanism 7 are located on the side wall of the housing 11 of the first cavity. The media delivery port 19 is positioned near the operating counter 2 for easy user insertion or removal of media. The media transport trolley system 6 is used to transfer media between the ticket issuing machine 15 and the media delivery port 19, between the Ukey issuing machine 16 and the media delivery port 19, between the passbook issuing machine 17 and the media delivery port 19, and between the card issuing machine 18 and the media delivery port 19, thus realizing the issuance and retrieval of media. In this embodiment, the media can be tickets, Ukeys, passbooks, and bank cards. The delivery port gate mechanism 7 is used to open and close the media delivery port 19, facilitating user insertion or removal of media.
[0042] In this embodiment, the second cavity is equipped with at least a coin dispenser 110 and a forced deposit and recycling safe 111. The side wall of the housing 11 of the second cavity is provided with a coin dispensing port 112 and a forced deposit and recycling port 113. Specifically, the coin dispenser 110 and the forced deposit and recycling safe 111 are positioned corresponding to the rear upper door 13, and the coin dispensing port 112 and the forced deposit and recycling port 113 are installed on the rear upper door 13. The coin dispensing port 112 is used to dispense coins, and the forced deposit and recycling safe 111 is used to store forced deposit envelopes for subsequent cleaning by staff.
[0043] In this embodiment, the second cavity corresponding to the lower rear door 14 is equipped with a delivery cabinet industrial control computer 114 and a delivery cabinet power supply 115, serving as the control center and power center of the self-service equipment. In this embodiment, the front door 12, the upper rear door 13, and the lower rear door 14 are all hinged on one side and closed or opened by a lock on the other side; the key to the lock is kept by a designated person.
[0044] In this embodiment, the medium transport trolley system 6 includes: a horizontal moving mechanism 61, a vertical lifting mechanism 62, a transport trolley mechanism 63, a transport system control board 64, and a transport system sensor 65.
[0045] The horizontal moving mechanism 61 includes guide rails at the top and bottom of the housing 11, a slider on the guide rails, and a drive mechanism for driving the slider to move horizontally. The upper and lower ends of the vertical lifting mechanism 62 are mounted on the two sliders of the horizontal moving mechanism 61, thereby driving the vertical lifting mechanism 62 to move horizontally. The transport trolley mechanism 63 is mounted on the vertical lifting mechanism 62, and the vertical lifting mechanism 62 drives the transport trolley mechanism 63 to move vertically. In this embodiment, both the horizontal moving mechanism 61 and the vertical lifting mechanism 62 are existing mechanical structures. For example, the drive mechanism in the horizontal moving mechanism 61 is a synchronous belt structure, and the slider is connected to the synchronous belt structure via a synchronous belt pressure plate, so that the slider moves when the synchronous belt moves. Alternatively, the drive mechanism in the vertical lifting mechanism 62 may be a lead screw assembly structure, with a lifting slider mounted on the lead screw, and the transport trolley mechanism 63 mounted on the lifting slider.
[0046] like Figure 6 and 7 As shown, in this embodiment, the structure of the transport trolley mechanism 63 has been improved. Specifically, the transport trolley mechanism 63 includes: a mounting bracket 631, a lower trolley mechanism 632 mounted on the mounting bracket 631, an upper trolley mechanism 633 movably mounted on the lower trolley mechanism 632, and a lifting mechanism 634 for driving the upper trolley mechanism 633 to move up and down. The mounting bracket 631 is equipped with a rack and pinion drive mechanism for driving the lower trolley mechanism 632 to move back and forth.
[0047] The medium is conveyed between the upper mechanism 633 and the lower mechanism 632 of the trolley. Since different media have different thicknesses, the distance between the upper mechanism 633 and the lower mechanism 632 of the trolley is adjusted by the lifting mechanism 634 to accommodate media of different thicknesses. Both the upper mechanism 633 and the lower mechanism 632 of the trolley are equipped with roller assemblies 635 for clamping and conveying the medium. The mounting bracket 631 is set on the vertical lifting mechanism 62. The roller assembly 635 is a conventional drive structure, which will not be described in detail here.
[0048] Specifically, the lifting mechanism 634 includes: a cam assembly 6341 mounted on the lower mechanism 632 of the trolley, an abutment wheel 6342 mounted on the upper mechanism 633 of the trolley, a positioning post 6343 fixed on the lower mechanism 632 of the trolley, and an abutment spring 6344 sleeved on the positioning post 6343 and abutting against the upper mechanism 633 of the trolley. The abutment spring 6344 drives the upper mechanism 633 of the trolley to move downward. The abutment wheel 6342 abuts against the side of the cam of the cam assembly 6341. When the cam rotates, it drives the abutment wheel 6342 to move up and down. The lower mechanism 632 of the trolley includes a lower frame with four cam assemblies 6341. These four cam assemblies 6341 are connected by a synchronous belt mechanism to achieve synchronous rotation. Each cam assembly includes a shaft and a cam. The motor of the synchronous belt mechanism drives the rotation via a worm gear. The shafts of the cam assemblies are connected by a synchronous belt. The upper mechanism 633 of the trolley includes an upper frame with four abutment wheels 6342 positioned corresponding to the four cam assemblies 6341. The abutment wheels 6342 are rotatable, allowing the cams to rotate and drive the abutment wheels 6342 to rise and fall. The rising and falling of the upper mechanism 633 is achieved by the circumferential change of the cams. The abutment springs 6344 maintain the upper mechanism 633 and the lower mechanism 632 in constant contact, ensuring that the roller assemblies 635 on both mechanisms clamp and transport the medium.
[0049] Specifically, to ensure that the upper mechanism 633 of the trolley only moves up and down relative to the lower mechanism 632 of the trolley, the lower frame of the lower mechanism 632 is provided with a notch 6321, and the upper frame of the upper mechanism 633 is provided with a lug 6331. The lug 6331 extends out through the notch 6321 to the outside of the lower frame of the trolley mechanism. The lug 6331 is movably fitted with the positioning post 6343. One end of the abutting spring 6344 abuts against the limiting cap at one end of the positioning post 6343, and the other end abuts against the lug 6331. The positioning post 6343 and the lug 6331 enable the upper mechanism 633 of the trolley to only move up and down. The positioning post 6343 is made of screw. The screw passes through the lug 6331 and is threadedly connected to the lower frame of the lower mechanism 632 of the trolley. The nut of the screw serves as the limiting cap for the abutting spring 6344, which facilitates assembly.
[0050] In this embodiment, the transport system control board 64 is disposed on the top inside the housing 11. The transport system control board 64 is electrically connected to the horizontal moving mechanism 61, the vertical lifting mechanism 62, the transport trolley mechanism 63, and the transport system sensors 65 via cables. Multiple transport system sensors 65 are disposed on the horizontal moving mechanism 61, the vertical lifting mechanism 62, and the transport trolley mechanism 63, respectively, and are used to sense the position of the vertical lifting mechanism 62, the position of the transport trolley mechanism 63, the distance between the upper mechanism 633 and the lower mechanism 632 of the trolley, and the actual movement distance and position of the medium.
[0051] like Figure 5 As shown, in this embodiment, the delivery gate mechanism 7 includes: a gate base 71 fixed inside the first cavity; a medium delivery port 19 is provided on the gate base 71; a gate plate 72 is slidably provided on the gate base 71; a gate synchronous pulley mechanism 73 and a gate motor 74 are provided on the gate base 71 to drive the gate plate 72 to open or close the medium delivery port 19; a gate control board 75 and several gate position sensors 76 are also provided on the gate base 71. The gate control board 75 is electrically connected to the gate motor 74 and the gate position sensors 76 via cables. The gate motor 74 drives the gate plate 72 to slide through the gate synchronous pulley mechanism 73 to open or close the medium delivery port 19. When the gate plate 72 is fully opened or fully closed, it is detected by the gate position sensors 76, thereby stopping the sliding. The gate plate 72 can be slidably mounted on the gate base 71 via guide rails, or it can be slidably assembled by using rollers in the limiting groove provided on the gate base 71. The timing belt of the gate timing belt pulley mechanism 73 is fixedly connected to the gate plate 72, and the movement of the timing belt drives the gate plate 72 to move.
[0052] To ensure user safety when their hands are inserted, a gate anti-pinch plate 77 is slidably mounted on the gate base 71. Specifically, the gate base 71 has four mounting posts 710, and the gate anti-pinch plate 77 has four oblong slots. The gate anti-pinch plate 77 is slidably connected to the mounting posts 710 through the oblong slots. The gate anti-pinch plate 77 is also equipped with a tension spring 78, which is hooked onto the gate base 71. The gate base 71 is also equipped with an anti-pinch plate sensor 79. In its natural state, the gate anti-pinch plate 77 is located above the gate plate 72, and the lower end of the gate anti-pinch plate 77 partially closes the medium delivery port 19. At this time, the tension spring 78 is in its natural state, and the anti-pinch plate sensor 79 does not detect the gate anti-pinch plate 77. When the user's hand is still inside the medium delivery port 19, and the gate plate 72 is closing, the gate plate 72 will push the user's hand towards the gate anti-pinch plate 77, causing the gate anti-pinch plate 77 to move upward. When the anti-pinch plate sensor 79 detects the gate anti-pinch plate 77, the gate motor 74 immediately rotates in the opposite direction, causing the gate plate 72 to open, thus realizing the anti-pinch function. The function of the tension spring 78 is to pull the gate anti-pinch plate 77 downward, realizing the automatic reset of the gate anti-pinch plate 77. The lower end of the gate anti-pinch plate 77 is designed in an L-shape so that it makes surface contact with the user's hand, avoiding pain to the user's hand.
[0053] like Figure 2As shown, in this embodiment, the operation screen component 4 includes: an operation touch screen 41, a PTZ camera 42, a microphone 43, a pen 44, and an operation screen housing 45; the operation table component 5 includes: a fingerprint scanner 51, an ID card reader 52, a keypad 53, a human body sensor 54, a barcode reader 55, a USB interface 56, a contactless reader 57, a card reader 58, a voucher dispenser 59, a speaker 510, and an operation table housing 511. The operation screen housing 45 and the operation table housing 511 serve as the mounting and support structures for each component; the operation screen allows users to conduct business via touch operation, the PTZ camera 42 automatically adjusts its angle for imaging, uses user facial information recognition and input, the microphone 43 allows for external sound information input, and the pen 44 allows for user signature operation. The fingerprint scanner 51, ID card reader 52, keypad 53, human body sensor 54, barcode reader 55, USB interface 56, contactless reader 57, and card reader 58 can be one or more components to achieve user information input and recognition. The voucher dispenser 59 issues vouchers and generates business vouchers. The speaker 510 generates external sound, which, together with the microphone 43, enables user voice interaction. The operation screen housing 45 is mounted on the operation console housing 511, and the operation screen assembly 4 is angle-adjustable for comfortable user operation. The operation console assembly 5 houses an industrial control board and a power board, which are connected via cables to the operation touchscreen 41, pan-tilt camera 42, microphone 43, fingerprint scanner 51, ID card reader 52, keypad 53, barcode reader 55, USB interface 56, contactless reader 57, card reader 58, voucher dispenser 59, and speaker 510, enabling information exchange and power supply for the electronic devices.
[0054] In this embodiment, the operation counter 2 generates electrical signals from the user's actions of issuing physical items such as tickets, Ukeys, passbooks, and bank cards. These electrical signals are then transmitted to the physical delivery cabinet 11 to enable the storage and retrieval of the medium.
[0055] For example, when processing document issuance, the industrial control computer 114 of the physical delivery cabinet 1 receives an electrical signal and converts it into a signal that is transmitted via cable to the media transport trolley system 6, the document receiving and issuing machine 15, and the delivery port gate mechanism 7. The vertical lifting mechanism 62 on the media transport trolley system 6 moves within the horizontal moving mechanism 61 to the front of the document receiving and issuing machine 15. Then, the transport trolley mechanism 63 on the media transport trolley system 6 moves within the vertical lifting mechanism 62 to the front of the receiving and issuing port of the document receiving and issuing machine 15. The transport trolley mechanism 63 then draws in the physical document issued by the document receiving and issuing machine 15 through the rotating roller assembly 635. The transport trolley mechanism 63 then moves to the media delivery port 19. The gate plate 72 on the delivery port gate mechanism 7 opens as the gate motor 74 rotates. The transport trolley mechanism 63 then ejects the physical document inside through the rotating roller assembly 635. The user retrieves the physical document through the media delivery port 19, completing the document issuance process. The issuance of other physical items such as Ukeys, passbooks, and bank cards follows a similar process to the issuance of invoices, and will not be elaborated upon here.
[0056] For example, when handling document collection business, the industrial control computer 114 of the physical delivery cabinet 1 receives the electrical signal and converts it into a signal that is transmitted via cable to the media transport trolley system 6, the document receiving and dispensing machine 15, and the delivery port gate mechanism 7. The vertical lifting mechanism 62 on the media transport trolley system 6 moves to the media delivery port 19 within the horizontal moving mechanism 61, and then the transport trolley mechanism 63 on the media transport trolley system 6 moves to the media delivery port 19 within the vertical lifting mechanism 62. Then, the gate plate 72 on the delivery port gate mechanism 7 moves with the gate motor 74 to open the gate. The user then places the physical document into the trolley guide opening set in the transport trolley mechanism 63. The transport trolley mechanism 63 then sucks in the physical document through the rotating roller assembly 635. Finally, the gate plate 72 on the delivery port gate mechanism 7 moves with the gate motor 74 to close the gate. The transport trolley mechanism 63 then moves to the receiving / distributing port of the document transceiver 15. The transport trolley mechanism 63 then ejects the physical documents inside through the rotating roller assembly 635 and feeds them into the receiving / distributing port of the document transceiver 15. The document transceiver 15 identifies and collects the physical documents in the receiving / distributing port, completing the document issuance process. The process for collecting other physical items such as Ukeys, passbooks, and bank cards is similar to that of document collection and will not be described in detail.
[0057] In this embodiment, the operation counter 2 generates an electrical signal based on the user's action of handling coin transactions. The communication cable transmits the electrical signal to the physical delivery cabinet 11. After receiving the electrical signal, the industrial control computer 114 of the physical delivery cabinet 1 converts the electrical signal and transmits it to the coin dispensing machine 110 through the cable. After the coin dispensed by the coin dispensing machine 110 passes through the coin dispensing slot 112 set on the door 13, the user takes the coin through the coin dispensing slot 112 to complete the coin dispensing transaction.
[0058] In this embodiment, the operation counter 2 generates an electrical signal based on the user's action of performing a forced deposit service. The communication cable transmits the electrical signal to the physical delivery cabinet 1. The delivery cabinet industrial control computer 114 of the physical delivery cabinet 1 receives the electrical signal, converts it, and transmits it to the forced deposit recycling safe 111 via the communication cable. The forced deposit port gate on the forced deposit recycling safe 111 opens, and the user places the forced deposit envelope into the forced deposit recycling port 113 on the rear upper door 13. Then, the forced deposit port gate on the forced deposit recycling safe 111 closes, completing the forced deposit recycling service.
[0059] In other embodiments, the physical delivery cabinet 1 is L-shaped, with the first cavity and the second cavity arranged in an L-shape. A countertop can be installed inside the cabinet. The operation counter 2 can be replaced with a lightweight interactive integrated terminal or other terminals installed on the countertop. In this case, the lightweight interactive integrated terminal or other terminals are used for user information input and output, user operation interaction, and business processing.
[0060] like Figure 8 As shown, in other embodiments, when a bank branch has two or more bank counters 3 side by side, i.e., two or more cash register slots on the bank counter, the self-service device is placed in front of the two bank counters 3. The physical delivery cabinet 1 is set in a T-shape, and the shell 11 of the physical delivery cabinet 1 is replaced with a T-shaped shell, while the internal components remain unchanged. This results in the first cavity and the second cavity being arranged in a T-shape, with two symmetrically arranged operation counters 2, media delivery ports 19, coin dispensing ports 112, and forced deposit return ports 113. Specifically, the media delivery ports 19, forced deposit return ports 113, and coin dispensing ports 112 are arranged on the two inner sides of the T-shaped shell 11 of the physical delivery cabinet 1 facing the operation counter 2, and the operation counter 22, or a counter table and a lightweight interactive integrated terminal or other terminal are arranged on the inner side of the physical delivery cabinet 1. In this case, the self-service device can be used by two users to conduct business on both sides of the self-service device.
[0061] In summary, the self-service physical delivery equipment installed in this embodiment can be directly adapted to existing bank counter scenarios, achieving zero-modification adaptation and effectively avoiding branch renovation costs and construction period losses. By realizing non-cash physical delivery business functions, it fills the business gap after counter closures and staff reductions, improving delivery capabilities and efficiency. Ultimately, it helps banks reduce operating costs, ensures the continuous operation of physical delivery businesses, and precisely meets their core needs for streamlined operations.
[0062] The above description is merely a preferred embodiment of this application and is not intended to limit this application. Any modifications, equivalent substitutions, and improvements made within the spirit and principles of this application should be included within the protection scope of this application.
Claims
1. A self-service physical delivery device adapted to bank counters, characterized in that, include: The physical delivery cabinet (1) and the operation counter (2) are arranged outside the bank counter (3). The operation counter (2) is set on the physical delivery cabinet (1). The operation counter (2) includes an operation screen assembly (4) and an operation table assembly (5). The physical delivery cabinet (1) includes a shell (11), and the shell (11) is provided with a first cavity and a second cavity. The first cavity is provided with at least a ticket transceiver (15), a Ukey distributor (16), a passbook transceiver (17) and a card issuing machine (18). The first cavity is also provided with a media transport trolley system (6). The side wall of the shell (11) of the first cavity is provided with a media delivery port (19) and a delivery port gate mechanism (7). The second cavity is equipped with at least a coin dispenser (110) and a forced deposit and recycling safe (111). The side wall of the shell (11) of the second cavity is provided with a coin dispenser (112) and a forced deposit and recycling port (113).
2. The self-service physical delivery device adapted to bank counters as described in claim 1, characterized in that: The medium transport trolley system (6) includes at least: a horizontal moving mechanism (61), a vertical lifting mechanism (62), and a transport trolley mechanism (63); the vertical lifting mechanism (62) is mounted on the horizontal moving mechanism (61), and the transport trolley mechanism (63) is mounted on the vertical lifting mechanism (62). The horizontal moving mechanism (61) drives the vertical lifting mechanism (62) to move horizontally, and the vertical lifting mechanism (62) drives the transport trolley mechanism (63) to move vertically.
3. The self-service physical delivery device adapted to bank counters as described in claim 2, characterized in that: The transport trolley mechanism (63) includes: a mounting bracket (631), a lower trolley mechanism (632) mounted on the mounting bracket (631), an upper trolley mechanism (633) movably mounted on the lower trolley mechanism (632), and a lifting mechanism (634) for driving the upper trolley mechanism (633) to move up and down. The medium is transported between the upper trolley mechanism (633) and the lower trolley mechanism (632). Both the upper trolley mechanism (633) and the lower trolley mechanism (632) are provided with roller assemblies (635) for clamping the transported medium.
4. The self-service physical delivery device adapted to bank counters as described in claim 3, characterized in that: The lifting mechanism (634) includes: a cam assembly (6341) disposed on the lower mechanism (632), an abutment wheel (6342) disposed on the upper mechanism (633), a positioning post (6343) fixed on the lower mechanism (632), and an abutment spring (6344) sleeved on the positioning post (6343) and abutting against the upper mechanism (633). The abutment spring (6344) drives the upper mechanism (633) to move downward. The abutment wheel (6342) abuts against the cam side of the cam assembly (6341). When the cam rotates, it drives the abutment wheel (6342) to move up and down.
5. The self-service physical delivery device adapted to bank counters as described in claim 4, characterized in that: The lower frame of the trolley lower mechanism (632) is provided with a notch (6321), and the upper frame of the trolley upper mechanism (633) is provided with a lug (6331). The lug (6331) extends through the notch (6321) to the outside of the lower frame of the trolley mechanism. The lug (6331) is movably sleeved with the positioning post (6343). One end of the abutment spring (6344) abuts against the limiting cap at one end of the positioning post (6343), and the other end abuts against the lug (6331).
6. The self-service physical delivery device adapted to bank counters as described in any one of claims 1-5, characterized in that: The delivery gate mechanism (7) includes: a gate base (71) fixed inside the first cavity, a medium delivery port (19) provided on the gate base (71), a gate plate (72) slidably provided on the gate base (71), a gate synchronous pulley mechanism (73) and a gate motor (74) for driving the gate plate (72) to open or close the medium delivery port (19) on the gate base (71), and a gate control board (75) and several gate position sensors (76) also provided on the gate base (71).
7. The self-service physical delivery device adapted to bank counters as described in claim 6, characterized in that: The gate base (71) is also slidably provided with a gate anti-pinch plate (77), and the gate anti-pinch plate (77) is also provided with a tension spring (78), which is connected to the gate base (71). The gate base (71) is also provided with an anti-pinch plate sensor (79). In the natural state, the gate anti-pinch plate (77) closes part of the medium delivery port (19).
8. The self-service physical delivery device adapted to bank counters as described in claim 7, characterized in that: The operation screen assembly (4) includes: an operation touch screen (41), a gimbal camera (42), a microphone (43), a pen (44), and an operation screen housing (45); The console assembly (5) includes: a fingerprint reader (51), an ID card reader (52), a keypad (53), a human body sensor (54), a barcode reader (55), a USB interface (56), a contactless reader (57), a card reader (58), a voucher dispenser (59), a speaker (510), and a console housing (511).
9. The self-service physical delivery device adapted to bank counters as described in claim 8, characterized in that: The physical delivery cabinet (1) is provided with a groove (116) for insertion and assembly with the bank counter (3), and the housing (11) is provided with several opening and closing doors that are opened and closed by locks.
10. The self-service physical delivery device adapted to bank counters as described in claim 9, characterized in that: When there is only one cash register slot on the bank counter (3), the first cavity and the second cavity are arranged in an L-shape; When there are two cash register slots on the bank counter (3), the first cavity and the second cavity are arranged in a T-shape, and the operating counter (2), the medium delivery port (19), the coin dispensing port (112) and the forced deposit recycling port (113) are symmetrically arranged in two.