Customer inspection scheme automatic generation method, system, equipment and medium

Abstract

The invention relates to the technical field of power grid maintenance, and discloses a customer inspection scheme automatic generation method, system and device and a medium, and the method comprises the steps: collecting the basic information and personalized inspection demands of a power grid customer, and collecting and recording the data of power grid workers; auditing the personalized inspection requirements, shunting periodic inspection items and non-periodic inspection items, and sending inspection scheme generation signals and inspection item contents; screening power grid inspectors according to inspection item sites and power grid worker data, generating an inspection scheme, and recording a scheme generation log; and based on the inspection scheme, sending the inspection scheme to an auditor for auditing. According to the invention, comprehensive collection of power grid customer information can be realized, automatic professional auditing is carried out, reasonable shunting is carried out on inspection items, timeliness and systematicness of power grid equipment maintenance are guaranteed, inspection personnel of an inspection scheme are scientifically matched, and feasibility and speciality of the inspection scheme are improved.

Description

Technical Field

[0001] This invention relates to the field of power grid maintenance technology, and in particular to a method, system, equipment and medium for automatically generating customer maintenance plans. Background Technology

[0002] In the power grid sector, the maintenance of power equipment and the inspection of customer electricity usage are crucial for ensuring the safe and stable operation of the power grid and improving the customer's electricity experience. Currently, most technologies related to power grid maintenance are used to determine maintenance plans for medium-voltage distribution networks based on reliability assessments, aiming to reduce the impact of maintenance on the reliability of power supply. However, they do not address the integration of customer data, employee data, and maintenance data to automatically generate customer-specific maintenance plans. Therefore, how to effectively integrate and utilize multi-source data to generate maintenance plans remains an unresolved issue in existing technologies. Summary of the Invention

[0003] In view of the aforementioned existing problems, this invention is proposed. Therefore, this invention provides a method for automatically generating customer inspection plans to solve the above problems.

[0004] To solve the above-mentioned technical problems, the present invention provides the following technical solution: In a first aspect, the present invention provides a method for automatically generating customer inspection plans, comprising: Collect basic information on power grid customers and their personalized inspection needs, as well as collect and record data on power grid staff; The system reviews the personalized inspection requirements, separates periodic inspection items from non-periodic inspection items, and sends the inspection plan generation signal and inspection item content. Based on the signal generated by the inspection plan and the content of the inspection items, according to the location of the inspection items and the data of power grid personnel, power grid inspectors are selected, an inspection plan is generated, and a plan generation log is recorded. Based on the aforementioned inspection plan, it is sent to the reviewers for review. If the review fails, a rematch signal is generated, and the power grid inspectors are sent back to filter the inspection plan again. Customer information is collected regularly to update the power grid customer's basic information and personalized inspection needs.

[0005] As a preferred embodiment of the customer inspection plan automatic generation method described in this invention, the method includes: sending the inspection plan generation signal and the inspection items. Based on the customer's personalized inspection needs, the system automatically matches the power grid inspection standard library in the customer's location with the customer number, automatically reviews the customer's personalized inspection needs through preset rules, extracts the customer's needs elements from the personalized inspection needs, compares the customer's needs elements with the contents of the power grid inspection standard library in the customer's location, determines whether they meet the inspection regulations, and if they do, passes the review and determines the inspection items. Based on the inspection items and the inspection time in the inspection items, the inspection items are divided into periodic inspection items and non-periodic inspection items. The periodic inspection items send an inspection plan generation signal and inspection items one week before the start of a single inspection week. The non-periodic inspection items send an inspection plan generation signal and inspection items immediately one week before the inspection time arrives, or less than one week before. The advantages of this preferred solution are that it enables automated and professional review of customers' personalized needs, reasonable allocation of inspection items, orderly conduct of inspection work, and ensures the timeliness and systematic nature of power grid equipment maintenance.

[0006] As a preferred embodiment of the customer inspection plan automatic generation method described in this invention, the generation of the inspection plan includes: The system receives the signal generated by the inspection plan and the content of the inspection items. Based on the location of the inspection items and the data of the power grid staff, it matches the power grid staff at the location. Then, based on the position of the power grid staff and their work arrangements for implementing the inspection plan, it matches the inspection personnel to obtain the inspection personnel who will execute the inspection plan. Based on the inspectors and the content of the inspection items, the inspection plan template is verified according to the preset inspection plan template framework. When there are special equipment inspection tools that require inspection items, the past inspection records of the corresponding equipment are automatically retrieved, supplementary information is extracted into the plan, the integrated and verified content is converted into a standardized format, a unique inspection plan number is automatically generated, and the inspection plan is generated. The beneficial effect of this preferred solution is that it scientifically matches the inspection plan with the personnel to generate the inspection plan, which fits the actual needs and improves the feasibility and professionalism of the inspection plan.

[0007] As a preferred embodiment of the customer inspection plan automatic generation method described in this invention, the following includes: sending the plan to the reviewer for review: Based on the aforementioned inspection plan, and according to the employee number in the inspection plan, the power grid staff and their immediate supervisor are notified to accept the inspection plan, and the power grid staff respond accordingly. If the power grid staff chooses not to accept the implementation plan, the response from the power grid staff will be communicated to the staff's superior, who will then reassign inspection personnel and generate a new inspection plan. We regularly send out surveys so that customers can update their basic information, submit personalized requests, and view feedback.

[0008] As a preferred embodiment of the customer inspection plan automatic generation method described in this invention, the collection of basic information and personalized inspection needs of power grid customers includes: The basic information of the power grid customer includes customer number, customer name, electricity address and power grid equipment list, which includes equipment number, equipment model, equipment quantity and equipment installation location; The personalized inspection requirements include inspection requirements for specific equipment, inspection requirements within a specific time period, and target inspection equipment.

[0009] As a preferred embodiment of the automatic generation method for customer inspection plans described in this invention, the power grid staff data includes basic employee information and employee work records; The basic employee information includes the name, employee number, affiliated unit, affiliated department, unit location, and position of the power grid staff. The employee work records include work arrangement data for power grid staff participating in the implementation of the inspection plan, as well as the inspection items added by power grid staff.

[0010] As a preferred embodiment of the customer inspection plan automatic generation method described in this invention, the inspection items include: The periodic inspection items include customer number, inspection item name, inspection cycle, and equipment number of the target inspection equipment; The non-periodic inspection items include customer number, inspection item name, inspection time, and the equipment number of the target inspection equipment.

[0011] Secondly, the present invention provides a customer inspection plan automatic generation system, comprising: The data acquisition module is used to collect basic information and personalized inspection needs of power grid customers, as well as to collect and record data of power grid staff. The maintenance data aggregation module is used to review the personalized inspection requirements, separate periodic inspection items from non-periodic inspection items, and send the inspection plan generation signal and inspection item content. The inspection plan generation module is used to generate inspection plans based on the inspection plan generation signals and inspection items, filter power grid inspectors according to the inspection item locations and power grid staff data, generate inspection plans, and record the plan generation log. The review and update module is used to send the inspection plan to the reviewers for review. If the review fails, a rematch signal is generated and returned to the power grid inspectors to generate inspection plans again. The module also collects customer information regularly and updates the power grid customer basic information and personalized inspection requirements.

[0012] Thirdly, the present invention provides a computer device, comprising: Memory and processor; The memory is used to store computer-executable instructions, and the processor is used to execute the computer-executable instructions. When the computer-executable instructions are executed by the processor, they implement the steps of the method for automatically generating a customer inspection scheme.

[0013] Fourthly, the present invention provides a computer-readable storage medium storing computer-executable instructions that, when executed by a processor, implement the steps of the aforementioned method for automatically generating a customer inspection scheme.

[0014] Compared with existing technologies, the beneficial effects of this invention are as follows: This invention enables comprehensive collection of power grid customer information, avoiding a disconnect between inspection work and actual needs, and improving customer satisfaction; it records detailed data on power grid staff, from basic information to work arrangements and additional inspection items, providing rich and accurate data support for matching inspection personnel to subsequent inspection plans, ensuring reasonable allocation of inspection work and fully leveraging the professional capabilities of staff; simultaneously, it performs automated professional review of personalized customer needs, rationally allocating inspection items to ensure the timeliness and systematic nature of power grid equipment maintenance; it scientifically matches inspection personnel to inspection plans, generating inspection plans based on preset inspection plan templates, further enhancing the feasibility and professionalism of inspection plans, promoting positive interaction between power grid companies and customers, and optimizing the service quality of power grid companies. Attached Figure Description

[0015] To more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings used in the following description of the embodiments will be briefly introduced. Obviously, the drawings described below are only some embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0016] Figure 1 This is a schematic diagram of the overall process of an automatic customer inspection plan generation method according to an embodiment of the present invention. Detailed Implementation

[0017] To make the above-mentioned objects, features, and advantages of the present invention more apparent and understandable, specific embodiments of the present invention will be described in detail below with reference to the accompanying drawings. Obviously, the described embodiments are only a part of the embodiments of the present invention, and not all of them. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative effort should fall within the protection scope of the present invention.

[0018] Reference Figure 1 As an embodiment of the present invention, a method for automatically generating customer inspection plans is provided, comprising: S101, collect basic information and personalized inspection needs of power grid customers, and collect and record data of power grid staff; S102, review personalized inspection requirements, and separate periodic inspection items from non-periodic inspection items, and send the inspection plan generation signal and inspection item content. S103, based on the inspection plan, generate signals and inspection items, filter power grid inspectors according to the inspection item location and power grid staff data, generate inspection plans, and record the plan generation log; S104, based on the inspection plan, is sent to the reviewer for review. If the review fails, a rematch signal is generated and returned to the power grid inspector for further screening to generate an inspection plan. Customer information is collected regularly to update the power grid customer's basic information and personalized inspection needs.

[0019] In a preferred embodiment, collecting basic information on power grid customers and their personalized inspection needs includes: The basic information of power grid customers includes customer number, customer name, electricity address, and a list of power grid equipment. The list of power grid equipment includes equipment number, equipment model, equipment quantity, and equipment installation location. Personalized inspection requirements include inspection requirements for specific equipment, inspection requirements within a specific time period, and target inspection equipment.

[0020] In a preferred embodiment, the power grid staff data includes basic employee information and employee work records; Basic employee information includes the name, employee number, affiliated unit, affiliated department, unit location, and position of the power grid employee; The employee work records include work arrangement data for power grid staff participating in the implementation of the inspection and maintenance plan, as well as the inspection items added by power grid staff.

[0021] Specifically, data on power grid staff is collected and recorded. On the one hand, basic information including the staff's name, employee number, unit, department, location, and position is collected. On the other hand, the work arrangements for power grid staff to participate in the implementation of the inspection plan are recorded, as well as inspection items added unilaterally by power grid staff. The collection methods include online forms filled out by customers, offline document uploads, and on-site data entry by power grid staff.

[0022] In one alternative implementation, collecting basic information about power grid customers and personalized inspection needs can leverage sensor technology to automatically acquire customer-side equipment information and employee status, ensuring data accuracy and timeliness. Sensors are installed on key power grid equipment (such as transformers and switchgear) to collect real-time data on equipment operating status, load data, and ambient temperature, automatically generating implicit inspection needs. For example, when a sensor detects that a device's operating parameters continuously exceed limits or exhibit abnormal fluctuations, a non-periodic inspection item requirement can be automatically created and associated with the customer. Simultaneously, employee employment status, job changes, skill certifications, current geographical location, and real-time work schedules are automatically synchronized, achieving dynamic and precise matching of work arrangements.

[0023] In another alternative implementation, collecting basic information about power grid customers and their personalized inspection needs can be combined with historical data analysis to uncover and guide customers in expressing their individual requirements. Customers can proactively maintain and update their basic information and personalized inspection needs. Through big data analysis, the system can mine customers' electricity usage history, past inspection records, and common problems encountered by similar customers. Based on the analysis results, the system can proactively recommend possible inspection needs to customers.

[0024] In a preferred embodiment, sending the signal generated by the inspection plan and the inspection items includes: Based on the customer's personalized inspection needs, the system automatically matches the power grid inspection standard library in the customer's location with the customer number, automatically reviews the customer's personalized inspection needs through preset rules, extracts the customer's needs elements from the personalized inspection needs, compares the customer's needs elements with the contents of the power grid inspection standard library in the customer's location, determines whether they meet the inspection regulations, and if they do, passes the review and determines the inspection items. Based on the content of the inspection items and the inspection time in the inspection items, the inspection items are divided into periodic inspection items and non-periodic inspection items. Periodic inspection items send an inspection plan generation signal and inspection item content one week before the start of a single inspection week; non-periodic inspection items send an inspection plan generation signal and inspection item content immediately one week before the inspection time arrives, or less than one week before.

[0025] Specifically, this step is mainly responsible for managing historical maintenance data, obtaining customers' personalized inspection needs, automatically matching the power grid inspection standard library in the customer's location based on the customer number, automatically reviewing the customer's personalized inspection needs based on preset rules, separating periodic inspection items from non-periodic inspection items, and sending the inspection plan generation signal and inspection item content within the specified time.

[0026] The system acquires customers' personalized inspection needs and automatically matches them with the power grid inspection standard library in the customer's location based on the customer's ID. It then automatically reviews these needs, extracting key elements such as inspection scope and equipment type. These elements are compared with the power grid inspection standard library's content. If the customer's needs comply with the library's requirements, the personalized inspection request is approved, and the corresponding inspection items are automatically determined. If the customer's needs do not comply, the personalized inspection request is rejected, and standardized feedback is sent to the customer. This feedback may include issues such as exceeding safety standards or not conforming to the regional power grid characteristics.

[0027] The system retrieves the confirmed inspection items and those added by power grid staff. Based on the inspection time within the inspection items, the inspection items are categorized into periodic and non-periodic inspection items. Periodic inspection items are stored, including customer number, inspection item name, inspection cycle, and target equipment number. One week before the start of a single inspection cycle for a periodic inspection item, a signal to generate an inspection plan and the periodic inspection item content are sent to generate the plan. Simultaneously, non-periodic inspection items are stored, including customer number, inspection item name, inspection time, and target equipment number. One week before the inspection time for a non-periodic inspection item, a signal to generate an inspection plan and the non-periodic inspection item content are sent. If the system time is less than one week away from the inspection time when storing non-periodic inspection items, the signal to generate an inspection plan and the non-periodic inspection item content are sent simultaneously with the storage of the non-periodic inspection items.

[0028] In building the power grid inspection standard library, relevant national regulations, industry standards, local regulations, and special scenario requirements for power grid inspections were reviewed. A three-level classification architecture was constructed according to region, voltage level, and customer type to determine the hierarchical division logic of the database. The field format of the standard data was standardized, with the field format including number and inspection item. Relational databases were used to store structured data, and document databases were used to store graphic and textual specifications. A technical storage framework was built, and the system was connected to the regulatory update platform and a manual feedback channel was established to form a dynamic update and iteration mechanism for the standard data.

[0029] In a preferred embodiment, generating the inspection scheme includes: The system receives the signal generated by the inspection plan and the content of the inspection items. Based on the location of the inspection items and the data of the power grid staff, it matches the power grid staff at the location. Then, based on the job title of the power grid staff and their work arrangements for implementing the inspection plan, it matches the inspection personnel to obtain the inspection personnel who will execute the inspection plan. Based on the inspectors and the content of the inspection items, the system is verified according to the preset inspection plan template framework. When there are special equipment inspection tools that require inspection items, the system automatically retrieves the past inspection records of the corresponding equipment, extracts supplementary information into the plan, converts the integrated and verified content into a standardized format, automatically generates a unique inspection plan number, and generates the inspection plan.

[0030] Specifically, after receiving the inspection plan generation signal and inspection item content, the system first matches the power grid personnel at the location of the inspection item with the power grid personnel data. Then, considering the power grid personnel's positions and their real-time work arrangements for implementing the inspection plan, suitable inspection personnel are further screened. Additionally, when a rematching signal is received, the original inspection personnel need to be removed, and the inspection personnel matching for the inspection plan needs to be performed again. When receiving the employee number sent during the rematching, the original inspection personnel in the inspection plan are replaced with the power grid personnel corresponding to the received employee number.

[0031] According to the preset inspection plan template framework, the inspection personnel data and inspection items are filled into the template fields. The system's built-in plan generation rules are called to verify and supplement the integrated data. When there are supplementary details, including requirements for special equipment inspection tools, the corresponding past inspection records are automatically retrieved, and the supplementary information is extracted as the precautions for the inspection plan. Finally, the integrated and verified content is converted into a standardized format, and a unique inspection plan number is automatically generated. An execution result feedback interface is reserved in the inspection plan. The generated complete inspection plan also records the plan generation log, which includes the plan generation time and the employee number associated with the inspection plan.

[0032] In one alternative implementation, the generation of inspection plans can also employ a matching scheme based on multi-dimensional weighted scoring and intelligent optimization. This involves constructing a scoring model that includes multiple evaluation dimensions, calculating a comprehensive score for each potential candidate, and selecting the best candidate. The model considers not only geographical distance (such as the distance in kilometers from the inspection location, with higher scores for closer locations), but also skill matching (professional requirements such as the type of equipment and voltage level required for the inspection project), workload (the number of work orders currently assigned but not yet executed by the employee), historical performance and customer evaluation (the quality and efficiency of the employee's past performance in similar inspections, as well as customer feedback received), and inspection costs (costs such as transportation and time). Ultimately, a recommendation index is provided to select suitable staff.

[0033] In another optional implementation, the inspection plan can also be generated based on the task pool bidding method of internal resource scheduling. For periodic projects or non-urgent non-periodic projects, after the system generates the inspection project content, it publishes it as a task to the internal task pool, sets the threshold for bidding personnel, and allows qualified employees to actively bid for the task. After the task is successfully bid for, the inspection plan is automatically generated immediately, and then the plan is reviewed.

[0034] In a preferred embodiment, sending the document to an auditor for review includes: Based on the inspection plan, and according to the employee number in the inspection plan, notify the power grid staff and their immediate supervisor to accept the inspection plan, and the power grid staff will respond. If the power grid staff chooses not to accept the implementation plan, the response from the power grid staff will be communicated to the staff's superior, who will then reassign inspection personnel and generate a new inspection plan. We regularly send out surveys so that customers can update their basic information, submit personalized requests, and view feedback.

[0035] Specifically, this step primarily handles communication and interaction within the enterprise and between the enterprise and its customers. Internally, upon receiving the inspection plan, the system notifies grid workers and their immediate supervisors of the plan's acceptance via system push notifications and chat windows, based on the employee IDs within the plan. Pop-up options for accepting or rejecting the plan are provided to grid workers. If a grid worker chooses not to accept the plan, the response is simultaneously sent to their immediate supervisor. The supervisor can then choose to re-match inspection personnel, sending a re-matching signal; or they can choose to manually assign inspection personnel, sending a self-assignment signal along with the employee IDs of the assigned personnel. Regarding customer interaction, regular surveys are pushed to help customers update basic information and submit personalized requests. Real-time chat is also used for communication between grid workers and customers.

[0036] It should be noted that this invention enables comprehensive collection of power grid customer information, accurately gathering both basic customer information and personalized inspection needs. This ensures that inspection plans are generated based on the actual customer situation, avoiding a disconnect between inspection work and actual needs, and improving customer satisfaction. It also records detailed data on power grid staff, from basic information to work schedules and additional inspection items, providing rich and accurate data support for matching inspection personnel to subsequent inspection plans. This ensures reasonable allocation of inspection work and fully utilizes the professional capabilities of staff. Furthermore, it efficiently manages historical maintenance data, automates professional review of personalized customer needs, rationally distributes inspection items, and precisely triggers the generation of inspection plans according to time nodes. This system generates signals to ensure the orderly conduct of inspections and guarantees the timeliness and systematic nature of power grid equipment maintenance. Simultaneously, it scientifically matches inspection personnel with inspection plans, generates inspection plans based on a pre-set template framework, records the plans and generates logs, creates a unique inspection plan number, and records execution result feedback. The generated inspection plans are both tailored to actual needs and have a standardized format, further enhancing their feasibility and professionalism. It also builds a bridge for communication within the enterprise and between the enterprise and its customers. Internally, it enables rapid communication and feedback of inspection plans, ensuring execution efficiency. The interactive functions with customers facilitate the updating of basic customer information and the communication of personalized needs, promoting positive interaction between the power grid enterprise and its customers and optimizing the service quality of the power grid enterprise.

[0037] The above is an illustrative scheme of an automatic customer inspection plan generation method according to this embodiment. It should be noted that the technical solution of this automatic customer inspection plan generation system and the technical solution of the automatic customer inspection plan generation method described above belong to the same concept. For details not described in detail in the technical solution of the automatic customer inspection plan generation system in this embodiment, please refer to the description of the technical solution of the automatic customer inspection plan generation method described above.

[0038] This embodiment provides a customer inspection plan automatic generation system, including: The data acquisition module is used to collect basic information and personalized inspection needs of power grid customers, as well as to collect and record data of power grid staff. The maintenance data aggregation module is used to review personalized inspection requirements, separate periodic and non-periodic inspection items, and send inspection plan generation signals and inspection item content. The inspection plan generation module is used to generate signals and inspection items based on the inspection plan, filter power grid inspectors according to the inspection item location and power grid staff data, generate inspection plans, and record the plan generation log. The review and update module is used to send the inspection plan to the reviewers for review. If the review fails, a rematch signal is generated and returned to the power grid inspectors for further screening to generate an inspection plan. The module also collects customer information regularly and updates the power grid customer's basic information and personalized inspection needs.

[0039] This embodiment also provides a computer device suitable for situations where customer testing plans are automatically generated, including: The system includes a memory and a processor. The memory stores computer-executable instructions, and the processor executes these instructions to implement the automatic generation method for customer inspection schemes as described in the above embodiments.

[0040] This embodiment also provides a storage medium storing a computer program that, when executed by a processor, implements a method for automatically generating a customer inspection plan as proposed in the above embodiments.

[0041] The storage medium proposed in this embodiment belongs to the same inventive concept as the method for automatically generating a customer inspection scheme proposed in the above embodiments. Technical details not described in detail in this embodiment can be found in the above embodiments, and this embodiment has the same beneficial effects as the above embodiments.

[0042] Based on the above description of the implementation methods, those skilled in the art can clearly understand that the present invention can be implemented using software and necessary general-purpose hardware, and of course, it can also be implemented using hardware, but in many cases the former is a better implementation method. Based on this understanding, the technical solution of the present invention, or the part that contributes to the prior art, can be embodied in the form of a software product. This computer software product can be stored in a computer-readable storage medium, such as a computer floppy disk, read-only memory (ROM), random access memory (RAM), flash memory, hard disk, or optical disk, etc., including several instructions to cause a computer device (which may be a personal computer, server, or network device, etc.) to execute the methods of the various embodiments of the present invention.

[0043] It should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention and not to limit it. Although the present invention has been described in detail with reference to preferred embodiments, those skilled in the art should understand that modifications or equivalent substitutions can be made to the technical solutions of the present invention without departing from the spirit and scope of the technical solutions of the present invention, and all such modifications or substitutions should be covered within the scope of the claims of the present invention.

Claims

1. A method for automatically generating a client-side search scheme, characterized by, The method comprises the following steps: Collecting power grid customer basic information and personalized inspection requirements, and collecting and recording power grid staff data; Auditing the personalized inspection requirements, and performing shunting of periodic inspection items and non-periodic inspection items, sending an inspection scheme generation signal and inspection item content; Based on the inspection scheme generation signal and the inspection item content, screening power grid inspection personnel according to the inspection item location and the power grid staff data, generating an inspection scheme, and recording a scheme generation log; Based on the inspection scheme, sending the inspection scheme to an auditing personnel for auditing, if the auditing fails, generating a re-matching signal, returning to screen power grid inspection personnel again to generate an inspection scheme, and regularly collecting customer information to update the power grid customer basic information and personalized inspection requirements.

2. The method of claim 1, wherein the client-side search query is automatically generated by the search engine based on the search query and the search result. The sending of the inspection scheme generation signal and the inspection item content comprises the following steps: ​ Based on the personalized inspection requirements of the customer, automatically matching the power grid inspection standard library of the location of the customer according to the customer number, automatically auditing the personalized inspection requirements of the customer through preset rules, extracting customer demand elements in the personalized inspection requirements, comparing the customer demand elements with the content of the power grid inspection standard library of the location of the customer, judging whether the customer demand elements meet the inspection regulations, and passing the auditing if the customer demand elements meet the inspection regulations, and determining the inspection item content; Based on the inspection item content, dividing the inspection items into periodic inspection items and non-periodic inspection items according to the inspection time in the inspection item content, sending the inspection scheme generation signal and the inspection item content before a single round of inspection week, and sending the inspection scheme generation signal and the inspection item content immediately when the inspection time arrives within one week or less than one week.

3. The method for automatically generating customer inspection plans as described in claim 2, characterized in that, The generation of the inspection scheme comprises the following steps: Receiving the sent inspection scheme generation signal and inspection item content, matching the power grid staff at the location according to the inspection item location and the power grid staff data, and then matching the inspection personnel according to the duty of the power grid staff and the work arrangement of the power grid staff participating in the implementation of the inspection scheme to obtain the inspection personnel for executing the inspection scheme; Based on the inspection personnel and the inspection item content, performing verification according to a preset inspection scheme template framework, automatically calling the past inspection records of special equipment when there is a special equipment inspection tool requirement inspection item, extracting supplementary information into the scheme, converting the integrated and verified content into a standardized format, automatically generating a unique inspection scheme number, and generating the inspection scheme.

4. The method of claim 3, wherein the client-side search query is automatically generated by the search engine. The sending to the auditing personnel for auditing comprises the following steps: Based on the inspection scheme, notifying the power grid staff and the superior leader of the power grid staff to receive the inspection scheme according to the staff number in the inspection scheme, and the power grid staff replying; If the power grid staff chooses not to accept the execution scheme, the reply of the power grid staff is synchronized to the superior leader of the power grid staff, the superior leader re-matches the inspection personnel, and re-generates the inspection scheme; Regularly pushing a questionnaire, and the customer updates the basic information, submits the personalized requirements, and checks the requirement feedback.

5. The method for automatically generating customer inspection plans as described in claim 1, characterized in that, The collection of the power grid customer basic information and the personalized inspection requirements comprises the following steps: The basic information of the power grid customer includes a customer number, a customer name, a power consumption address, and a power grid device list, the power grid device list including a device number, a device model, a device quantity, and a device installation location; The personalized inspection requirement includes an inspection requirement for a specific device, an inspection requirement in a specific time period, and a target inspection device.

6. The method of claim 1, wherein the client-side search query is automatically generated by the search engine based on the user's search history. 5 The power grid worker data includes employee basic information and employee work records; The employee basic information includes the name of the power grid worker, the employee number, the unit to which the employee belongs, the department to which the employee belongs, the location of the unit, and the position; The employee work records include the work arrangement data of the power grid worker participating in the implementation of the inspection scheme, and the inspection item content added by the power grid worker.

7. The method of claim 3, wherein the client-side search query is automatically generated by the search engine based on the user's search history. 5 The inspection item includes: The periodic inspection item includes a customer number, an inspection item name, an inspection period, and a device number of a target inspection device; The non-periodic inspection item content includes a customer number, an inspection item name, an inspection time, and a device number of a target inspection device.

8. A client-side test plan automatic generation system, which applies a client-side test plan automatic generation method according to any one of claims 1 to 7, characterized by, The collection module is configured to collect the basic information of the power grid customer and the personalized inspection requirement, and collect and record the data of the power grid worker; The maintenance data aggregation module is configured to audit the personalized inspection requirement, and perform the shunting of the periodic inspection item and the non-periodic inspection item, send an inspection scheme generation signal and inspection item content, and generate the inspection scheme based on the inspection scheme generation signal and the inspection item content according to the inspection item location and the power grid worker data, filter the power grid inspection personnel, generate the inspection scheme, and record a scheme generation log; The audit update module is configured to send the inspection scheme to an auditor for auditing, generate a re-matching signal and return to filter the power grid inspection personnel again to generate the inspection scheme if the auditing is not passed, and periodically collect customer information and update the basic information of the power grid customer and the personalized inspection requirement. The memory and the processor; The memory is configured to store computer executable instructions, and the processor is configured to execute the computer executable instructions, and the computer executable instructions, when executed by the processor, realize the steps of the customer inspection scheme automatic generation method according to any one of claims 1 to 7.

9. A computer device, comprising: The memory is configured to store computer executable instructions, and the processor is configured to execute the computer executable instructions, and the computer executable instructions, when executed by the processor, realize the steps of the customer inspection scheme automatic generation method according to any one of claims 1 to 7. ​ ​ 10. A computer-readable storage medium, characterized in that, ​

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