Court appointment mediation system and use method

Abstract

The invention belongs to the technical field of litigation monitoring. The litigation monitoring system specifically comprises a reservation module, a reading module, a confirmation module and a reminding module, the reservation module is provided with an information bar, and the information bar comprises an input unit bar for inputting reservation information and a display unit bar for displaying a column name; corresponding information is sequentially input into the reservation module; a determination option and a reset option are arranged on the reservation module, the next process is entered by clicking determination, and input information of all columns is emptied by clicking the reset option; entering a reading module after the reservation succeeds; the reading module comprises a reading timing interface and an application mediation interface; according to the system application method capable of online reservation, mediation application can be completed step by step through interface operation, an applicant does not need to run back and forth between courts, reservation time can be made in advance for processing according to own application conditions, manpower resource expenditure of the courts is reduced, and the working efficiency is improved. And the working efficiency of workers is improved.

Description

Technical Field

[0001] This invention relates to the field of litigation monitoring technology, specifically to a court-arranged mediation system and its usage. Background Technology

[0002] Court mediation refers to the activity and case-closing method in which both parties reach an agreement through voluntary negotiation under the auspices of the judges of the People's Court to resolve civil disputes. Because it takes place during litigation, it is also called "litigation mediation" or "mediation in litigation." Traditional mediation procedures require the parties to go to the court in person and then go to the court again at the scheduled mediation time. This is very time-consuming and laborious, and it wastes the court's limited human resources. It is unable to cope with the increasing demand for legal litigation and mediation, resulting in a large backlog of cases. For this reason, we have proposed a court appointment mediation system and its usage method. Summary of the Invention

[0003] The purpose of this invention is to provide a court-arranged mediation system and its usage method to solve the problems mentioned in the background art.

[0004] To achieve the above objectives, the present invention provides the following technical solution: a court appointment mediation system and its usage method, comprising an appointment module, a reading module, a confirmation module, and a reminder module;

[0005] The reservation module is equipped with an information bar, which includes an input unit bar for entering reservation information and a display unit bar for displaying the name of the column.

[0006] Enter the corresponding information in the appointment module; the appointment module has "Confirm" and "Reset" options. Click "Confirm" to proceed to the next step, and click "Reset" to clear all the input information in all fields.

[0007] After a successful appointment, you will enter the reading module. The reading module includes a reading timer interface and a mediation application interface. Both the reading timer interface and the mediation application interface display a one-stop multi-faceted dispute resolution notice, which informs you of the mediation process and legal obligations.

[0008] The reading timer will count down for ten seconds, after which you will be taken to the mediation application instructions page. Click "I accept the above terms" and proceed to the next step.

[0009] Then, the user enters the confirmation module, which includes an application mediation basic information input interface and a submission interface. The application mediation basic information input interface includes fields for applicant type, mobile phone number, mediation institution type, dispute location, applicant name, ID number, dispute type, and mediation institution.

[0010] After entering the above information, click Next to enter the submission interface, which contains the basic information of the respondent and the details of the dispute.

[0011] Preferably, the input unit field includes the name of the person making the appointment, the name of the person arriving at the hospital, the mobile phone number of the person arriving at the hospital, the type of business to be handled, the ID number of the person making the appointment, the ID number of the person arriving at the hospital, the court applying and the appointment date, and the appointment time slot.

[0012] Preferably, the applicant type field includes options for applying for oneself and applying for others; the mediation institution type field includes options for people's mediation, industry mediation, and commercial mediation.

[0013] Preferably, the basic information of the respondent includes the respondent type, ID number, service address, respondent name, contact number, and number of people involved; the respondent type includes natural persons, legal persons, and other organizations.

[0014] Preferably, the dispute situation includes options for whether it is a group dispute and an option to request mediation; after selecting, clicking the submit option submits the basic information of the applicant; and then returning to the initial interface.

[0015] Preferably, in the mediation application instructions interface, when the party clicks "I disagree with the above terms," ​​a feedback interface for disagreeing with mediation is entered; the information column of this interface includes the complainant, the court that accepted the application, the reasons for disagreeing with mediation, and the contact number.

[0016] Preferably, below the disagreement mediation feedback interface, there are also return and confirmation options. Clicking the confirmation option submits the input information, while clicking the return option returns to the parties' mediation application instructions interface.

[0017] Preferably, after the applicant submits all input information and returns to the homepage, the reminder module sends a text message to the applicant's mobile phone number indicating successful submission. The text message contains a brief description of the application information, including the successful appointment number, appointment time, type of service, court, and the name and ID information of the person attending the appointment.

[0018] Compared with the prior art, the beneficial effects of the present invention are:

[0019] 1. This invention provides a system for online appointment booking. Through the interface, the mediation application can be completed step by step without the applicant having to travel back and forth between courts. The applicant can make an appointment in advance according to their own situation, which also reduces the court's human resource expenditure and improves the work efficiency of the staff.

[0020] 2. An SMS reminder function is set up. After the application information is submitted, the content related to the brief application information will be imported into the SMS format and arranged into a six-digit appointment number according to the order of the application day. A reminder SMS will be generated based on the above information and sent to the applicant's mobile phone number to remind the applicant to pay attention to the time and place of mediation.

[0021] 3. The system is equipped with an anti-screenshot module. When staff attempt to capture the desktop, a black rectangle will be displayed to cover the screenshot area, preventing the information filled in by the applicant from being captured and leaked by staff. Attached Figure Description

[0022] Figure 1 This is a system flowchart of the present invention;

[0023] Figure 2 This is the reservation information filling interface for this invention;

[0024] Figure 3 This is the interface for indicating successful reservation in this invention;

[0025] Figure 4 Notification of the One-Stop Multi-Method Dispute Resolution Selection Method of the Invention (Timed Reading Interface);

[0026] Figure 5 Notification of Selection of One-Stop Multi-Method Dispute Resolution Methods for the Invention (Mediation Application Interface);

[0027] Figure 6 This is a screenshot of the applicant's basic information interface for this invention.

[0028] Figure 7 This is a diagram of the applicant's information interface for this invention;

[0029] Figure 8 This is an interface diagram showing the instructions for parties applying for mediation in this invention.

[0030] Figure 9 This is a diagram illustrating the interface for resolving disagreements regarding mediation in this invention. Detailed Implementation

[0031] The technical solutions of the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of the present invention, and not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of the present invention.

[0032] In the description of this invention, it should be understood that the terms "upper", "lower", "front", "rear", "left", "right", "top", "bottom", "inner", "outer", etc., indicate the orientation or positional relationship based on the orientation or positional relationship shown in the accompanying drawings. They are only for the convenience of describing this invention and simplifying the description, and do not indicate or imply that the device or element referred to must have a specific orientation, or be constructed and operated in a specific orientation. Therefore, they should not be construed as limitations on this invention.

[0033] Example:

[0034] Please see Figure 1-9 This invention provides a court-appointed mediation system and its usage method: (e.g.) Figure 1 As shown, it includes the following modules: appointment module, reading module, confirmation module, and reminder module;

[0035] like Figure 2 As shown, the reservation module has an information bar, which includes an input cell for entering reservation information and a display cell for displaying the name of the column.

[0036] Enter the corresponding information in the appointment module; the appointment module has "Confirm" and "Reset" options. Click "Confirm" to proceed to the next step, and click "Reset" to clear all the input information in all fields.

[0037] like Figure 3 As shown, a successful appointment notification screen will then appear, displaying the basic information submitted by the person making the appointment. This information includes the appointment time, court, type of service, address, information of the person attending the court, name, ID card number, and mobile phone number. A title indicating successful appointment, appointment number, and appointment-related prompts will be generated at the top of the screen. It should be noted that only users who have successfully made an appointment can enter the mediation process; otherwise, it is necessary to check whether the information filled in is correct.

[0038] Then you enter the reading module; the reading module includes a reading timer interface and an application for mediation interface, and both the reading timer interface and the application for mediation interface display a one-stop multi-faceted dispute resolution notice, which informs you of the mediation process and legal obligations;

[0039] like Figure 4-5 As shown, the reading timer will count down for ten seconds, and then you will enter the mediation application instructions interface. Click "I accept the above terms" and proceed to the next step.

[0040] like Figure 6 As shown, you will then enter the confirmation module. The confirmation module includes an application mediation basic information input interface and a submission interface. The application mediation basic information input interface includes the applicant type, mobile phone number, mediation institution type, place of dispute, applicant name, ID number, dispute type, and mediation institution field.

[0041] After entering the above information, click Next to enter the submission interface, which contains the basic information of the respondent and the details of the dispute.

[0042] Furthermore, the input field includes the name of the person making the appointment, the name of the person arriving at the hospital, the mobile phone number of the person arriving at the hospital, the type of business to be handled, the ID number of the person making the appointment, the ID number of the person arriving at the hospital, the court applying and the appointment date, and the appointment time slot;

[0043] Furthermore, the appointment time slot selection area includes available appointment time slots, already booked appointment time slots, selected appointment time slots, and expired appointment time slots. In the unselectable area, you can only view the options and cannot click on them; in the selectable area, you can click normally to select a suitable appointment time slot, which can improve the efficiency of mediation work and reduce waiting time.

[0044] Furthermore, the pre-arranged information is allocated to the court's system terminals and assigned to staff members handling the business on the corresponding dates based on the type of business. Staff members can log in using their assigned account and password to view (staff members only have the right to view, not the right to modify) the information filled in by the applicant and prepare targeted mediation plans, thereby improving the efficiency of mediation staff.

[0045] like Figure 7 As shown, the applicant type field includes options for applying for oneself and applying for others; the mediation institution type field includes options for people's mediation, industry mediation, and commercial mediation.

[0046] Furthermore, the basic information of the respondent includes the respondent type, ID number, service address, respondent name, contact number, and number of people involved; the respondent type includes natural persons, legal persons, and other organizations;

[0047] Furthermore, the dispute details include options for whether it is a group dispute and an option to request mediation; after selecting, clicking the submit option will submit the applicant's basic information; then you will return to the initial screen;

[0048] like Figure 8 As shown, further, in the mediation application instructions interface, when you click "I disagree with the above terms", you will enter the feedback interface for disagreeing with mediation; the information column of this interface includes the complainant, the court that accepted the application, the reasons for disagreeing with mediation, and the contact number;

[0049] like Figure 9 As shown, furthermore, below the disagreement mediation feedback interface, there are also return and confirmation options. Clicking the confirmation option submits the input information, while clicking the return option returns to the parties' mediation application instructions interface.

[0050] Furthermore, after the applicant submits all the input information and returns to the homepage, the system sends a text message to the applicant's mobile phone number indicating successful submission. The text message contains a brief description of the application information, including the successful appointment number, appointment time, type of service, court, and the name and ID information of the person attending the appointment.

[0051] Furthermore, the preset SMS format is stored in the terminal. When the applicant submits all the information, the content related to the brief application information is imported into the SMS format and arranged into a six-digit appointment number according to the order of the application day. Based on the above information, a reminder SMS is generated and sent to the mobile phone number filled in by the applicant, and the system completes the workflow.

[0052] Furthermore, the system includes a ScreenWings anti-screenshot module (or other similar alternative software). This module automatically detects the number of screens connected to the computer, and for each screen, a small monitor icon appears in the main window. Monitors can be identified: just like when you try to change display settings, clicking one of the icons highlights the corresponding monitor by displaying the ScreenWings icon on the screen. When staff attempt to capture the desktop, a black rectangle will appear, obscuring the screenshot area to prevent the information entered by the applicant from being captured and leaked.

[0053] The foregoing has shown and described the basic principles, main features, and advantages of the present invention. It will be apparent to those skilled in the art that the present invention is not limited to the details of the exemplary embodiments described above, and that the invention can be implemented in other specific forms without departing from its spirit or basic characteristics. Therefore, the embodiments should be considered exemplary and non-limiting in all respects. The scope of the invention is defined by the appended claims rather than the foregoing description. Therefore, all variations falling within the meaning and scope of equivalents of the claims are intended to be included within the present invention, and no reference numerals in the claims should be construed as limiting the scope of the claims.

[0054] Although embodiments of the invention have been shown and described, it will be understood by those skilled in the art that various changes, modifications, substitutions and alterations can be made to these embodiments without departing from the principles and spirit of the invention, the scope of which is defined by the appended claims and their equivalents.

Claims

1. A court-appointed mediation system and its usage method, characterized in that, It includes the following modules: appointment module, reading module, confirmation module, and reminder module; The reservation module is equipped with an information bar, which includes an input unit bar for entering reservation information and a display unit bar for displaying the name of the column. Enter the corresponding information in the appointment module; The appointment module has "Confirm" and "Reset" options. Clicking "Confirm" will proceed to the next step, while clicking "Reset" will clear all the input information in all fields. After a successful appointment, you will enter the reading module. The reading module includes a reading timer interface and a mediation application interface. Both the reading timer interface and the mediation application interface display a one-stop multi-faceted dispute resolution notice, which informs you of the mediation process and legal obligations. The reading timer will count down for ten seconds, after which you will be taken to the mediation application instructions page. Click "I accept the above terms" and proceed to the next step. Then, the user enters the confirmation module, which includes an application mediation basic information input interface and a submission interface. The application mediation basic information input interface includes fields for applicant type, mobile phone number, mediation institution type, dispute location, applicant name, ID number, dispute type, and mediation institution. After entering the above information, click Next to enter the submission interface, which contains the basic information of the respondent and the details of the dispute.

2. The court appointment mediation system and its usage method according to claim 1, characterized in that: The input field includes the name of the person making the appointment, the name of the person arriving at the hospital, the mobile phone number of the person arriving at the hospital, the type of business to be handled, the ID number of the person making the appointment, the ID number of the person arriving at the hospital, the court applying, the date of the appointment, and the time slot for the appointment.

3. The court appointment mediation system and its usage method according to claim 1, characterized in that: The applicant type field includes options for applying for oneself and applying for others; the mediation institution type field includes options for people's mediation, industry mediation, and commercial mediation.

4. The court appointment mediation system and its usage method according to claim 1, characterized in that: The basic information of the respondent includes the respondent type, ID number, service address, respondent name, contact number, and number of people involved; the respondent type includes natural persons, legal persons, and other organizations.

5. The court appointment mediation system and its usage method according to claim 1, characterized in that: The dispute details include options for whether it is a group dispute and an option to request mediation; after selecting, click the submit option to submit the applicant's basic information; then return to the initial interface.

6. The court appointment mediation system and its usage method according to claim 1, characterized in that: On the interface for parties applying for mediation, clicking "I disagree with the above terms" will take you to the feedback interface for disagreeing with mediation. The information column on this interface includes the complainant, the court that accepted the application, the reasons for disagreeing with mediation, and the contact number.

7. A court-appointed mediation system and its usage method according to claim 6, characterized in that: Below the disagreement mediation feedback interface, there are also return and confirmation options. Clicking the confirmation option submits the entered information, while clicking the return option returns to the parties' mediation application instructions interface.

8. The court appointment mediation system and its usage method according to claim 1, characterized in that: After the applicant submits all the input information and returns to the homepage, the system sends a text message to the applicant's mobile phone number indicating successful submission. The text message contains a brief description of the application information, including the successful appointment number, appointment time, type of service, court, and the name and ID information of the person attending the appointment.

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