Automatic valet parking management system, automatic valet parking management method, and automatic valet parking management program

Abstract

Provided are an automatic valet parking management system, an automatic valet parking management method, and an automatic valet parking management program, which notify a user of what the user should do in an easily understood manner in a get-off area of a parking lot that supports automatic valet parking. When a target vehicle for automatic valet parking is stopped in a get-off area of a parking lot, the system executes user recognition processing that recognizes the position of a user on the basis of at least one of sensor information and communication information between the target vehicle and a user terminal; the guidance display process causes a guidance display indicating an action requested by a system for a user to be displayed on a first display (in-vehicle display) or a second display (for example, a display of a user terminal). The guide display processing includes: selecting one of the first display and the second display according to the recognized position; for the selected party, the selected party is made to display in a content display guide including specific information that differs according to the identified position.

Description

Technical Field

[0001] This disclosure relates to technologies for managing Automated Valet Parking (AVP) in parking lots. Background Technology

[0002] Patent document 1 discloses technology related to automated valet parking. A parking management system sends a movement path to a vehicle. The vehicle then drives automatically along the acquired movement path.

[0003] Existing technical documents

[0004] Patent documents

[0005] Patent Document 1: German Patent Application Publication No. 102012222562 Summary of the Invention

[0006] The problem that the invention aims to solve

[0007] When a user's vehicle arrives at the drop-off area of ​​a parking lot that supports automated valet parking, the automated valet parking management system needs to notify the user in a way that is easy for the user to understand in order to smoothly start automated valet parking.

[0008] Technical solutions for solving the problem

[0009] This disclosure relates to an automated valet parking management system for managing automated valet parking in a parking lot. The automated valet parking management system includes one or more processors. When a vehicle being used for automated valet parking stops in the drop-off area of ​​the parking lot, the one or more processors perform user identification processing and guidance display processing. The user identification processing identifies the user's location based on at least one of sensor information and communication information between the vehicle and the user's user terminal. The guidance display processing displays guidance indicating an action requested by the automated valet parking management system in response to the user's request on a first display or a second display. The first display is an onboard display of the vehicle, and the second display is at least one of a display on the user terminal and a display located in the drop-off area. The guidance display processing includes: selecting one of the first and second displays based on the identified user's location; and for the selected first and second displays, displaying guidance with content containing specific information that varies depending on the identified user's location.

[0010] The automated valet parking management method disclosed herein is a method for managing automated valet parking in a parking lot, executed by a computer. The automated valet parking management method includes: performing user identification processing when the vehicle being managed by the automated valet parking stops in the drop-off area of ​​the parking lot, the user identification processing identifying the user's location based on at least one of sensor information and communication information between the vehicle and the user's user terminal; and performing guidance display processing when the vehicle stops in the drop-off area, the guidance display processing being the process of displaying guidance information indicating the automated valet parking management system's requested action to the user on a first display or a second display. The first display is the vehicle's onboard display, and the second display is at least one of the user terminal's display and a display located in the drop-off area. The guidance display processing includes: selecting one of the first and second displays based on the identified user's location; and for the selected first and second displays, displaying guidance information containing specific information that varies according to the identified user's location.

[0011] The automated valet parking management program disclosed herein is a program for managing automated valet parking in a parking lot, executed by a computer. The automated valet parking management program causes the computer to perform: user identification processing when the vehicle being used for automated valet parking stops in the drop-off area of ​​the parking lot, the user identification processing identifying the user's location based on at least one of sensor information and communication information between the vehicle and the user's user terminal; and guidance display processing when the vehicle stops in the drop-off area, the guidance display processing being the process of displaying guidance information indicating the automated valet parking management system's requested action on a first display or a second display. The first display is the vehicle's onboard display, and the second display is at least one of the user terminal's display and a display located in the drop-off area. The guidance display processing includes: selecting one of the first and second displays based on the identified user's location; and for the selected first and second displays, displaying guidance information containing specific information that varies according to the identified user's location.

[0012] The effects of the invention

[0013] According to this disclosure, when a vehicle intended for automated valet parking stops in the drop-off area of ​​a parking lot, a first or second display, selected based on the identified user's location, displays a guidance display accompanied by specific information that varies depending on the identified user's location. Therefore, it is possible to inform the user, who has arrived at the drop-off area, where and what to do in a manner easily understood by the user. Attached Figure Description

[0014] Figure 1 This is a conceptual diagram used to illustrate the outline of the automated valet parking system involved in the implementation.

[0015] Figure 2 This is a block diagram illustrating an example configuration of an automated valet parking system according to an embodiment.

[0016] Figure 3 This is a flowchart illustrating an example of a process associated with a user's location-corresponding guidance display in an implementation embodiment.

[0017] Figure 4 This is a flowchart illustrating an example of the user identification processing and guidance display processing involved in the first specific example.

[0018] Figure 5 It is shown Figure 4 The guide in step S402 shows an example diagram.

[0019] Figure 6 It is shown Figure 4 The diagram shows another example of the guide shown in step S402.

[0020] Figure 7 It is shown Figure 4 The guide in step S404 shows an example diagram.

[0021] Figure 8 It is shown Figure 4 The diagram shows another example of the guide shown in step S404.

[0022] Figure 9 This is a flowchart illustrating an example of the user identification processing and guidance display processing involved in the second specific example.

[0023] Figure 10 It is shown Figure 9 The diagram showing an example of the guidance in step S406 is shown.

[0024] Figure 11 It is shown Figure 9 The diagram shows another example of the guide shown in step S406.

[0025] Figure 12 This is a flowchart illustrating an example of a process associated with a guidance display corresponding to the user's location and the vehicle's location in an implementation embodiment.

[0026] Figure 13 It is shown Figure 12 The diagram shows an example of the guidance displayed in step S700.

[0027] Figure 14 It is shown Figure 12 The diagram shows another example of the guide shown in step S700.

[0028] Figure 15 This is a flowchart illustrating an example of a process involving a guide display related to the user's location and the vehicle's location and orientation, according to an embodiment.

[0029] Figure 16 It is shown Figure 15 The diagram shows an example of the guidance displayed in step S900.

[0030] Explanation of reference numerals in the attached figures

[0031] 1: Vehicle; 2: Parking lot; 3: Pick-up and drop-off area; 8: User operation area; 10: Automated valet parking management system; 12: Processor; 13: Storage device; 14: Infrastructure sensor; 15, 41: Display (second display); 20: Vehicle system; 22: Sensors; 25: In-vehicle display (first display); 40: User terminal. Detailed Implementation

[0032] The embodiments of this disclosure will be described with reference to the accompanying drawings.

[0033] 1. Overview of Automated Valet Parking Systems

[0034] Figure 1 This is a conceptual diagram illustrating the outline of the automated valet parking system 100 according to the embodiments. The automated valet parking system 100 includes an automated valet parking management system 10 (hereinafter also simply referred to as management system 10) and a vehicle system 20 installed in the vehicle 1, which performs automated valet parking (AVP) of the vehicle 1 in the parking lot 2.

[0035] Vehicle 1 is configured to perform AVP (Automated Driver Assistance) within parking lot 2. That is, vehicle 1 is the vehicle subject to AVP. Vehicle 1 is capable of automatically driving, at least within parking lot 2, without relying on user driving operations. More specifically, the automatic driving of vehicle 1 within parking lot 2 is controlled, for example, by a management system 10 utilizing infrastructure sensors 14. Alternatively, automatic driving can also be controlled, for example, through cooperation between the management system 10 and vehicle system 20. Furthermore, vehicle 1 can also be an autonomous vehicle capable of driving automatically outside parking lot 2.

[0036] Parking lot 2 includes a pick-up / drop-off area 3 and a parking area 4. Vehicles 1 entering parking lot 2 stop at the stopping position (pick-up / drop-off frame) 5 located in the pick-up / drop-off area 3, where users disembark from vehicle 1. Conversely, vehicles 1 exiting parking lot 2 stop in the pick-up / drop-off area 3, where users board vehicle 1. Figure 1In the example shown, the drop-off area and the pick-up area are set as pick-up / drop-off area 3 without distinguishing between them, but they can also be set separately. Alternatively, the drop-off area can be called the entry area, and the pick-up area can be called the exit area. Parking area 4 includes passageway 6 and multiple parking spaces (parking frames) 7. Passageway 6 is the area for vehicle 1 to drive through. Parking spaces 7 are the spaces for vehicle 1 to park (park).

[0037] The management system 10 manages the AVP (Automated Guided Vehicle) for vehicles 1 in the parking lot 2. The management system 10 may include, for example, at least one of a local management device located in the parking lot 2 and a management server in the cloud. The following describes an example of the process when a user X utilizes the AVP service. User X's membership information is pre-registered in the management system 10.

[0038] First, user X makes an AVP reservation. For example, user X uses user terminal 40 to input user X's ID information, desired parking lot 2, desired date of use, and desired time of use. User terminal 40 is, for example, a device carried by user X (e.g., a smartphone). User terminal 40 sends reservation information containing the input information to management system 10. Management system 10 processes the reservation based on the reservation information and sends a reservation completion notification to user terminal 40. In addition, management system 10 sends authentication information corresponding to the reservation information to user terminal 40. User terminal 40 obtains and retains the obtained authentication information.

[0039] Vehicle 1 enters parking lot 2 (registers for entry) as follows. For example... Figure 1 As illustrated, vehicle 1 carrying user X arrives at the pick-up / drop-off area 3 of parking lot 2 and stops at stop position 5. In pick-up / drop-off area 3, user X (and other passengers, if any) disembarks from vehicle 1.

[0040] In order to initiate automated driving of vehicle 1 in AVP based on remote instructions from management system 10 (hereinafter referred to as "AVP driving"), it is necessary to transfer the operating authority of vehicle 1 from user X to management system 10. For this transfer of operating authority, user X sends a handover start request to management system 10 via user terminal 40. The handover start request is sent, for example, along with user X's authentication information.

[0041] In response to a handover start request sent from user terminal 40, management system 10 authenticates user X. Upon successful authentication, management system 10 initiates a handover process (authorization transfer process) to transfer the operating permissions of vehicle 1 from user X to management system 10. This handover process includes, for example, establishing wireless communication between management system 10 and vehicle 1 (vehicle system 20), and identifying vehicle 1 as the target vehicle for this AVP (Automated Guided Vehicle).

[0042] Upon completion of the handover process, the operational authority of vehicle 1 is transferred from user X to management system 10. Management system 10 performs the parking process related to vehicle 1. During the parking process, management system 10 communicates with vehicle 1, sending a remote instruction requesting the activation (power on) of vehicle 1's driving system 23. Vehicle 1 automatically activates its driving system 23 according to the received remote instruction. Furthermore, after allocating vacant parking spaces 7 to vehicle 1 based on the utilization status of parking lot 2, management system 10 generates a target path for vehicle 1 from the pick-up / drop-off area 3 to the allocated parking space 7. Management system 10 then communicates with vehicle 1, sending a remote instruction requesting AVP (Automated Guided Vehicle) travel along the generated target path towards parking space 7, along with the target path information, to vehicle 1.

[0043] Vehicle 1 follows the target path received from the management system 10, proceeds towards its assigned parking space 7 using AVP (Automatic Vehicle Assist), and automatically parks in the assigned parking space 7 (parking complete). After vehicle 1 completes parking, the management system 10 communicates with vehicle 1, sending a remote instruction to disconnect the power supply to the driving system 23. Vehicle 1 automatically disconnects the power supply according to the received remote instruction.

[0044] The process of vehicle 1 leaving parking lot 2 (registered departure) is as follows: User X operates user terminal 40 and sends a departure request to management system 10, requesting vehicle 1 to leave the parking lot. The departure request includes user X's authentication information. In response to the departure request, management system 10 authenticates user X. When the authentication is completed, management system 10 performs the departure processing related to vehicle 1.

[0045] During the outbound processing, the management system 10 communicates with vehicle 1 and executes a remote instruction requiring the activation (power on) of vehicle 1's driving system 23. Vehicle 1 automatically activates its driving system 23 according to the received remote instruction. Additionally, the management system 10 generates a target path for vehicle 1 from its parking space 7 to the pick-up / drop-off area 3. Furthermore, the management system 10 communicates with vehicle 1, sending a remote instruction requiring AVP (Automated Guided Vehicle) travel along the generated target path, along with the target path information, to vehicle 1.

[0046] Vehicle 1 follows the received target path and proceeds towards its assigned boarding frame (boarding / alighting frame 5) using AVP (Automatic Vehicle Response). After vehicle 1 arrives at boarding / alighting area 3, user X sends a handover start request to management system 10 to transfer (return) control of vehicle 1 from management system 10 to user X. Once management system 10 completes the handover process, user X (and any other passengers, if present) board vehicle 1. Vehicle 1 then proceeds towards its next destination and exits parking lot 2 (exit complete).

[0047] 2. System Configuration Example

[0048] Figure 2 This is a block diagram illustrating an example configuration of the automated valet parking system 100 according to an embodiment. As described above, the automated valet parking system 100 includes an automated valet parking management system 10 and a vehicle system 20.

[0049] 2-1. Automated Valet Parking Management System

[0050] The management system 10 includes a communication interface (communication I / F) 11, one or more processors 12 (hereinafter referred to as processor 12), one or more storage devices 13 (hereinafter referred to as storage devices 13), one or more infrastructure sensors 14 (hereinafter referred to as infrastructure sensors 14), and one or more displays 15 (hereinafter referred to as displays 15).

[0051] The communication I / F11 communicates with vehicle 1 (vehicle system 20) and user terminal 40 via a communication network.

[0052] Processor 12 performs various processes. Examples of processor 12 include general-purpose processors, application-specific processors, CPUs (Central Processing Units), GPUs (Graphics Processing Units), ASICs (Application Specific Integrated Circuits), FPGAs (Field-Programmable Gate Arrays), integrated circuits, conventional circuits, and / or combinations thereof. Processor 12 may also be referred to as a circuitry or processing circuitry. A circuit is hardware programmed to perform the described functions or hardware that performs functions. Storage device 13 stores various information. Examples of storage device 13 include volatile memory, non-volatile memory, HDDs (Hard Disk Drives), SSDs (Solid State Drives), etc. For example, storage device 13 stores information about parking lot 2 (e.g., map information of parking lot 2, entry and exit time information of parking lot 2), various vehicle management information (e.g., vehicle status information indicating the status of vehicle 1, vehicle identification information (vehicle ID) of vehicle 1), system status information, and user information (e.g., identification information (user ID) of each user, service reservation information). Details about vehicle status information and system status information are described in section 3-1.

[0053] The functions of the management system 10 can also be achieved through the cooperation of the processor 12, which executes a computer program (equivalent to the "automatic valet parking management program" involved in this disclosure), and the storage device 13. This computer program is stored in the storage device 13. Alternatively, the computer program may be recorded on a computer-readable recording medium or provided via a network.

[0054] Infrastructure Sensors 14 Figure 1 As shown, various locations are set up in parking lot 2. Infrastructure sensors 14, such as infrastructure cameras, identify the status of parking lot 2, including the drop-off and pick-up areas 3.

[0055] Display 15 is located in the boarding / alighting area 3. More specifically, display 15 is located in a position visible to user X who has alighted from vehicle 1 in the boarding / alighting area 3. As an example, display 15 is provided in each of the various boarding / alighting frames 5.

[0056] The management system 10 performs the following processes, for example: The management system 10 uses infrastructure sensors 14 to monitor the status of the parking lot 2 (e.g., the location and status of each vehicle 1 within the parking lot 2). The management system 10 allocates parking spaces 7 to vehicles 1. The management system 10 generates remote instructions, communicates with vehicles 1, and sends the generated remote instructions to vehicles 1. The management system 10 manages the parking lot 2 (e.g., reservations for parking spaces 7, entry and exit of vehicles 1) and the driving control permissions of vehicles 1. The management system 10 manages the remote operation permissions of vehicles 1 (e.g., power operation permissions). The management system 10 communicates with vehicles 1 to collect the aforementioned vehicle management information and provide various information (e.g., the movement status of the AVP). The management system 10 manages users of the Automated Valet Parking Service (AVP service) (including user authentication) and manages the reservation of users' AVP services.

[0057] 2-2. Vehicle System

[0058] The vehicle system 20 is mounted on the vehicle 1 and includes a control device 21, sensors 22, a driving system 23, and one or more HMI (Human Machine Interface) devices 24 (hereinafter referred to as HMI devices 24).

[0059] The control device 21 controls the vehicle 1 according to various remote instructions from the management system 10. The control device 21 includes a communication I / F 211, one or more processors 212 (hereinafter referred to as processors 212), and one or more storage devices 213 (hereinafter referred to as storage devices 213).

[0060] The communication I / F211 communicates with the management system 10 and the user terminal 40 via a communication network. The configuration of the processor 212 is the same as that of the processor 12 described above. Similarly, the configuration of the storage device 213 is the same as that of the storage device 13 described above. The functions of the control device 21 can also be realized through the cooperation of the processor 212 executing the computer program and the storage device 213. This computer program is stored in the storage device 213. Alternatively, the computer program can be recorded on a computer-readable recording medium or provided via a network.

[0061] Sensor category 22 includes identification sensors, vehicle status sensors, position sensors, and in-vehicle cameras. Identification sensors identify (detect) the conditions around vehicle 1. Examples of identification sensors include external cameras, LIDAR (Laser Imaging Detection and Ranging), and radar. External cameras capture images of the area around vehicle 1. Vehicle status sensors detect the state of vehicle 1. Examples of vehicle status sensors include speed sensors, acceleration sensors, yaw rate sensors, and steering angle sensors. Position sensors detect the position and orientation of vehicle 1. Examples of position sensors include GNSS (Global Navigation Satellite System) sensors. In-vehicle cameras capture images of the interior of vehicle 1.

[0062] The driving system 23 is the system that enables the vehicle 1 to move. The driving system 23 is, for example, an electric drive system, including an electric motor for driving the vehicle 1, a battery for supplying power to the electric motor, and a controller. The driving system 23 may also include an electric motor and an internal combustion engine to drive the vehicle 1, or include an internal combustion engine instead of an electric motor.

[0063] HMI device 24 grants and receives information between itself and user X, who is riding in vehicle 1. HMI device 24 includes an output unit that outputs information to user X. HMI device 24 may also include an input unit (e.g., a touch panel) for user X to input information. The output unit includes in-vehicle display 25. For example, HMI device 24 is a multimedia device or instrument device installed in the interior of vehicle 1 (e.g., dashboard). That is, in-vehicle display 25 is, for example, a display of a multimedia device or instrument device. Alternatively, in-vehicle display 25 may also be a head-up display (HUD) that displays information on the windshield 28 of vehicle 1.

[0064] 3. User guidance display in the drop-off area

[0065] When the vehicle 1 carrying user X arrives at the drop-off area of ​​a parking lot that supports AVP (e.g., drop-off / pick-up area 3 of parking lot 2), in order to enable AVP to be started smoothly, the management system 10 needs to inform user X in a way that is easy for user X to understand what to do and where.

[0066] Therefore, in this embodiment, when the AVP target vehicle (vehicle 1) stops in the drop-off area of ​​the parking lot (e.g., drop-off / pick-up area 3), the management system 10 (processor 12) performs "user identification processing" and "guided display processing".

[0067] In the user identification process, the management system 10 identifies the location of user X based on at least one of sensor information Is and communication information Ic. The communication information Ic is the communication information between vehicle 1 and user terminal 40 of user X. Furthermore, in the guidance display process, the management system 10 displays a "guidance display GD" indicating the action requested by the management system 10 for user X on either the "first display" or the "second display".

[0068] The first display is the vehicle-mounted display 25 of vehicle 1. The second display is, for example, the display 41 of user terminal 40 (see reference). Figure 2 The second display can also be a display located in the exit area (e.g., display 15 (see reference)). Figure 1 )).

[0069] The guidance display process includes selecting one of the first and second displays based on the position of user X identified through the user identification process. Additionally, the guidance display process includes displaying a guidance display GD on the selected first and second displays, with content including "specific information SI" that varies depending on the identified position of user X.

[0070] 3-1. Guidance display corresponding to the user's location

[0071] Figure 3 This is a flowchart illustrating an example of the processing flow associated with a user-location-corresponding guide display (GD) according to an embodiment. The processing of this flowchart is executed by the processor 12 of the management system 10.

[0072] In step S100, processor 12 determines whether vehicle 1 has reached the drop-off / pick-up area 3 (drop-off area). For example, processor 12 determines that vehicle 1 has reached the drop-off / pick-up area 3 when it detects that vehicle 1 has reached the drop-off / pick-up area 3 using infrastructure sensor 14. Alternatively, processor 12 may also determine that vehicle 1 has reached the drop-off / pick-up area 3 when it receives a notification from vehicle 1 indicating that vehicle 1 has stopped at stop position 5. If vehicle 1 has reached the drop-off / pick-up area 3 (step S100: Yes), the process proceeds to step S200.

[0073] In step S200, the processor 12 acquires vehicle status information. The vehicle status information acquired in step S200 indicates the current status of the vehicle 1 stopped in the boarding / alighting area 3. Examples of this status include the opening / closing of each door of the vehicle 1, the opening / closing of each window of the vehicle 1, and the locking / unlocking of each door. The processor 12 may acquire the vehicle status information, for example, using the infrastructure sensor 14. Alternatively, the processor 12 may communicate with the vehicle 1 to acquire the vehicle status information obtained from the vehicle 1. Furthermore, the acquired vehicle status information is stored in the storage device 13.

[0074] Additionally, in step S200, the processor 12 acquires system status information. The system status information acquired in step S200 indicates the current status of the management system 10 related to the provision of AVP services. Examples of this status include vehicle 1 arriving at the pick-up / drop-off area 3, waiting for a handover start request (AVP start request) from user X, and the execution of handover processing. The processor 12 updates the system status information sequentially, for example, based on the results of communication between the management system 10 and the user terminal 40 or vehicle 1, and saves the updated system status information to the storage device 13. The processor 12 reads (acquires) the latest system status information from the storage device 13.

[0075] In step S300, following step S200, processor 12 performs user identification processing to obtain the location of user X in the boarding / alighting area 3. Specifically, processor 12 identifies (obtains) the location of user X based on sensor information Is. Examples of sensor information Is include information about user X identified by infrastructure sensors 14 that capture images of the boarding / alighting area 3, or information about user X identified by sensor type 22 (exterior or interior cameras) of vehicle 1. Alternatively, processor 12 may also obtain (determine) the location of user X based on communication information Ic. Communication information Ic is, for example, information from short-range wireless communication (e.g., UWB) between vehicle 1 and user terminal 40. Alternatively, processor 12 may use both sensor information Is and communication information Ic to obtain the location of user X.

[0076] In step S400, following step S300, processor 12 executes a bootstrap display process. The bootstrap display GD in this process represents the action requested by management system 10 for user X (in other words, what it wants user X to do in what location). Examples of such actions include "get off vehicle 1," "go to user operation area 8 (e.g., refer to..."). Figure 1 The user operation area 8 mentioned here is a place prepared in or near the boarding / alighting area 3 so that user X can safely perform operations related to the user terminal 40 of AVP (e.g., operations for requesting handover start), such as "moving to the predetermined location", "making a handover start request", "closing the doors / windows", "locking the doors", and "staying in the predetermined location until the handover process is completed". In addition, the user operation area 8 mentioned here is a place prepared in or near the boarding / alighting area 3 so that user X can safely perform operations related to the user terminal 40 of AVP (e.g., operations for requesting handover start).

[0077] In the boot display process, the processor 12 selects the display (first display or second display) for displaying the boot display GD based on the position of user X identified through the user identification process. Specific examples of display selection are described in section 3-1-1.

[0078] Furthermore, in the guidance display processing, the processor 12, for the selected display, displays a guidance display GD containing specific information SI that varies depending on the identified location of the user X. Specifically, the processor 12 determines the guidance display GD to be displayed on the selected display based on the location of the user X, and, for example, vehicle status information and system status information. Specific examples of the guidance display GD in step S400, and specific examples of the specific information SI contained in the guidance display GD, will be described later in sections 3-1-1 and 3-1-2.

[0079] The guidance display (GD) may be configured to include one or more of text, illustrations (static images), and animations (moving images). Furthermore, the specific information (SI) contained in the guidance display (GD) may be configured to include one or more of text, illustrations, and animations. Moreover, when the guidance display (GD) consists of long text, it can be cumbersome for user X; however, by utilizing illustrations or animations, the actions requested by the management system 10 from user X can be naturally presented in a clear and easily understandable manner.

[0080] In step S500, following step S400, processor 12 determines, based on system status information, whether preparation for AVP driving of vehicle 1 is complete. More specifically, this determination is performed, for example, after a predetermined time has elapsed since the start of the guide display GD following the processing in step S400. If the preparation for AVP driving is not yet complete (step S500: No), processor 12 repeatedly executes the processing following step S200. As a result, the content of the guide display GD determined in step S400 can be updated based on the position of user X when processing re-enters step S200, and, for example, vehicle status information and system status information. For example, the first guide display GD can be executed at a timed period when user X has not disembarked from vehicle 1 (e.g., refer to...). Figure 4 (In step S402), then, after user X gets off vehicle 1, a second guidance display GD is executed at a timed interval (for example, refer to...). Figure 4 or Figure 9 (Steps S404, S406, or S408 in the process). On the other hand, after completing the preparations for AVP driving, the process ends. Figure 3 The processing shown.

[0081] also, Figure 3 The processing described can also be modified as follows. That is, when vehicle 1 arrives at the pick-up / drop-off area 3 (step S100: Yes), processor 12 can also read from storage device 13 the usage history (e.g., number of times) of user X of vehicle 1 who has arrived at the pick-up / drop-off area 3 for the AVP service, and obtain the proficiency of user X related to the use of the AVP service based on the usage history. For example, the more times the service is used, the higher the proficiency is determined. Furthermore, processor 12 can also reduce or simplify the guidance display GD for user X based on the obtained proficiency. More specifically, for example, processor 12 can reduce the number of guidance display GDs scheduled to be performed from the arrival of vehicle 1 at the pick-up / drop-off area 3 until the preparation for AVP driving is completed when the proficiency is high, compared to when the proficiency is low. Reducing the guidance display GD may also include not performing the guidance display GD. In addition, as a simplification of the guidance display GD, it is equivalent to changing the guidance display GD that uses a combination of text messages and illustrations or animations to a guidance display GD that only uses illustrations or animations.

[0082] 3-1-1. First specific example

[0083] In the first specific example, the user identification process includes identifying whether user X is inside or outside the target vehicle (vehicle 1). The guidance display process includes selecting a first display if user X is inside vehicle 1, and selecting a second display if user X is outside vehicle 1. Furthermore, the guidance display process includes making specific information SI different depending on whether user X is inside or outside vehicle 1.

[0084] Figure 4 This is a flowchart illustrating an example of the user identification processing and guidance display processing involved in the first specific example. Through... Figure 4 The process shown, Figure 3 The user identification processing (step S300) and the guidance display processing (step S400) are represented more specifically while reflecting the characteristics of the first specific example. That is, in Figure 4 In this process, steps S301 and S302 correspond to user identification processing, and steps S401 to S404 correspond to guidance display processing.

[0085] In step S301, processor 12 identifies (obtains) the location of user X as described above (refer to step S300). Next, in step S302, processor 12 determines whether user X is inside or outside vehicle 1 based on the identified location of user X. Specifically, determining whether user X is inside vehicle 1 can be based on sensor information Is (e.g., information from an in-vehicle camera) or communication information Ic. Determining whether user X is outside vehicle 1 can be based, for example, on sensor information Is (e.g., information from infrastructure sensor 14 or an external camera).

[0086] If user X is in vehicle 1, that is, if user X does not get off vehicle 1 in the boarding / alighting area 3 (step S302: Yes), the process proceeds to step S401. In step S401, processor 12 selects the first display (vehicle display 25) as the display location for the guide display GD.

[0087] In step S402, following step S401, processor 12 displays a guidance display GD containing specific information SI suitable for the situation of user X being in vehicle 1 on the first display. Specifically, for example, the guidance display GD in step S402 displays a request for user X to get off vehicle 1 and perform action A1 or A2 based on the identified location of user X and system status information. Action A1 is moving to a predetermined location. For example, if the system status information indicates "Although vehicle 1 has arrived at the boarding / alighting area 3, the handover request for user X has not yet been initiated," the user operation area 8 is equivalent to the predetermined location. Action A2 is performing a predetermined action on vehicle 1 (e.g., closing a door or window, locking a door). The term "door" here includes not only the doors that open and close the passenger compartment of vehicle 1, but also the doors that open and close the luggage compartment.

[0088] Figure 5 It is shown Figure 4 The guide in step S402 displays an example diagram of GD. Figure 5 The illustrated example EX1 uses an illustration that includes vehicle 1, user X, open door 26, arrow 50, arrow 51, and user operation area 8. This illustrated example EX1 includes specific information SI that "user X, located in vehicle 1, is requested to disembark from vehicle 1 and move to a predetermined location," specifically information SI based on the location of user X identified in step S302. More specifically, the specific information SI in illustrated example EX1 includes "an illustration showing user X in vehicle 1," "an illustration showing arrow 50 pointing outwards from user X's location towards the outside of vehicle 1," and "an illustration showing arrow 51 pointing outwards from user X's location from vehicle 1 towards user operation area 8."

[0089] also, Figure 5 Arrow 50 can also be animated as moving from the position of user X inside vehicle 1 toward the outside of vehicle 1. Similarly, arrow 51 can be animated as moving from the position of user X when getting off vehicle 1 toward the user operation area 8.

[0090] Additionally, the processor 12 can also execute the guide display GD in display example EX1 as follows. That is, the processor 12 can also display the image (vehicle surrounding image) of the external camera (the camera that captures images of the surroundings of the vehicle 1) included in the sensor class 22 on the first display. Furthermore, the processor 12 can also overlay the illustrations included in the guide display GD (e.g., illustrations including the vehicle 1, user X, open door 26, arrow 50, arrow 51, and user operation area 8) onto the aforementioned vehicle surrounding image. This is also the case for display examples EX2 to EX8 described later. Moreover, in display examples EX3 to EX7 using a second display (e.g., display 41 or 15), the processing performed by the processor 12 for this overlay display includes "sending the aforementioned vehicle surrounding image from the vehicle 1 to the second display via the management system 10 or directly from the vehicle 1".

[0091] Figure 6 It is shown Figure 4 The guide in step S402 shows another example of GD. Figure 6 The example EX2 shown differs from example EX1 in that it uses animation instead of illustration.

[0092] In example EX2, such as Figure 6 As shown, an animation is used depicting user X (illustrated) moving from vehicle 1 toward user operating area 8. Specific information SI in example EX2 contains this animation.

[0093] In addition, Figure 4 If user X is outside vehicle 1 (exterior of vehicle 1), that is, if user X gets off vehicle 1 in boarding / alighting area 3 (step S302: No), the process proceeds to step S403. In step S403, processor 12 selects a second display as the display location for the guide display GD. For example, display 41 of user terminal 40 is selected as the second display. Alternatively, display 15 located in boarding / alighting area 3 can be selected as the second display, or both display 41 and display 15 can be selected.

[0094] In step S404, following step S403, processor 12 displays a guidance display GD containing specific information SI suitable for the situation where user X is outside vehicle 1 on the second display. Specifically, for example, the guidance display GD in step S404 displays a request for the aforementioned action A1 or A2 to user X who has disembarked from vehicle 1, based on the identified location and system status information of user X (vehicle 1 has arrived at the boarding / alighting area 3).

[0095] Figure 7 It is shown Figure 4 The guide in step S404 displays an example diagram of GD. Figure 7 The illustrated example EX3 uses an illustration that includes vehicle 1, user X, arrow 52, ​​and user operation area 8. This example EX3 includes specific information SI that "user X, who has disembarked from vehicle 1, is requested to move to a predetermined location (e.g., user operation area 8)," which is based on the specific information SI of user X's position identified in step S302. More specifically, the specific information SI in example EX3 includes "an illustration showing user X disembarking from vehicle 1 and located next to vehicle 1," and "an illustration showing arrow 52 originating from user X's position outside the vehicle and pointing towards user operation area 8."

[0096] also, Figure 7 The arrow 52 shown can also be displayed as an animation of moving in a direction from the user X's position outside the vehicle 1 toward the user's operating area 8.

[0097] Figure 8 It is shown Figure 4 The guide in step S404 shows another example of GD. Figure 8 The example EX4 shown differs from example EX3 in that it uses animation instead of illustration.

[0098] In example EX4, such as Figure 8 As shown, an animation of user X moving from the side of vehicle 1 toward user operation area 8 is used. Specific information SI in example EX4 contains this animation.

[0099] Furthermore, in display examples EX3 and EX4, the position of user X in the illustration or animation can be fixed to either the right or left side of vehicle 1, or it can be changed to the right or left side of vehicle 1 according to the determination result of step S303 described later.

[0100] 3-1-2. Second specific example

[0101] In the second specific example, the user identification process includes identifying whether user X is located on the right or left side of vehicle 1 when user X is outside the target vehicle (vehicle 1). Furthermore, the guidance display process includes making the specific information SI different depending on whether user X is located on the right or left side of vehicle 1.

[0102] Figure 9 This is a flowchart illustrating an example of the user identification processing and guidance display processing involved in the second specific example. (Through...) Figure 9 The process shown, Figure 3The user identification processing (step S300) and the guidance display processing (step S400) are represented more specifically than the first specific example while reflecting the features of the second specific example. That is, in Figure 9 In this process, steps S301 to S303 correspond to user identification processing, and steps S401, S402, and S405 to S408 correspond to guidance display processing.

[0103] exist Figure 9 If user X is located outside vehicle 1 (step S302: No), the process proceeds to step S303. In step S303, processor 12 identifies (determines) whether user X is located on the right or left side of vehicle 1 outside the vehicle, based on the identified position of user X. Specifically, this determination can be made, for example, based on sensor information Is (e.g., information from infrastructure sensor 14 or external camera).

[0104] When user X is located on the right side of vehicle 1 (step S303: Yes), processor 12 selects the second display as the display location for the guidance display GD (step S405). Next, in step S406, processor 12 displays the guidance display GD containing specific information SI suitable for user X's location on the right side of the vehicle outside the vehicle on the second display. Specifically, for example, the guidance display GD in step S406 is a display that "based on the identified location of user X and vehicle status information (e.g., door or window opening / closing, door locking / unlocking), indicates the direction from the location of user X who has exited vehicle 1, and requests user X to perform the aforementioned action A1 or A2."

[0105] Figure 10 It is shown Figure 9 The guide in step S406 displays an example diagram of GD. Figure 10 The illustrated example EX5 uses an illustration that includes vehicle 1, user X, the open left-side door 27, and arrow 53. This illustrated example EX5 includes specific information SI that "user X is requested to close the opposite (left-side) door 27 of vehicle 1," which is based on the specific information SI of user X's position identified in steps S302 and S303. More specifically, the specific information SI in illustrated example EX5 includes an illustration indicating that user X is located on the right side of vehicle 1, and an illustration representing an arrow 53 extending around vehicle 1 from the position of user X on the right side of vehicle 1 towards the left-side door 27. Illustrated example EX5 can also be applied to "closing the window" or "locking the door."

[0106] also, Figure 10The arrow 53 shown can also be displayed as an animation that moves in a direction from the user X's position on the right side of the vehicle 1 toward the left door 27.

[0107] Figure 11 It is shown Figure 9 The guide in step S406 shows another example of GD. Figure 11 The example EX6 shown differs from example EX5 in that it uses animation instead of illustrations.

[0108] In example EX6, such as Figure 11 As shown, an animation of user X moving from the right side of vehicle 1 toward the left-side door 27 is used. This animation is included in the specific information SI in Example EX6. This animation could also include the animation of the door 27 closing after user X approaches. Example EX6 can also be applied to "closing the window" or "locking the door".

[0109] in addition, Figure 9 In the case where user X is located on the left side of vehicle 1 (step S303: No), processor 12 selects the second display as the display location for the guide display GD (step S407). Next, in step S408, processor 12 displays the guide display GD containing specific information SI suitable for user X's location on the left side of the vehicle outside the vehicle on the second display. The specific example of the guide display GD in step S408 is the same as the display examples EX5 and EX6 described above, except that the position of user X in the illustration or animation changes to the left side of vehicle 1 and the open door or window changes from the left side to the right side of vehicle 1.

[0110] 3-2. Guidance display corresponding to the user's location and the vehicle's location

[0111] Figure 12 This is a flowchart illustrating an example of the process associated with the guidance display (GD) corresponding to the user's location and the vehicle's location according to an embodiment. Hereinafter, the processing in this flowchart will be described in relation to... Figure 3 The differences in the processing of the flowchart shown will be explained.

[0112] exist Figure 12 In the middle, processor 12 and Figure 3 The process shown also performs user identification processing (step S300). The user identification processing performed here may include steps S301 and S302 described above (see...). Figure 4 The processing may further include step S303 (refer to...) Figure 9 ) processing.

[0113] In step S600, following step S300, processor 12 performs "vehicle identification processing" to obtain the location of the target vehicle (e.g., vehicle 1) in the drop-off area (e.g., drop-off area 3). Specifically, processor 12 identifies (obtains) the location of vehicle 1 based on sensor information Is. Examples of sensor information Is include vehicle 1 identified by infrastructure sensor 14 that captures images of drop-off area 3, or vehicle 1 identified by sensor type 22 (e.g., vehicle 1 location sensor such as GNSS sensor, external camera, etc.).

[0114] In step S700, following step S600, processor 12 executes a boot display process. The boot display process in step S700 differs from step S400 (see reference) in that it not only differentiates the specific information SI based on the location of user X identified through user identification processing, but also differentiates the specific information SI based on the location of vehicle 1 identified through vehicle identification processing. Figure 3 The guidance display process differs from that in other contexts.

[0115] Figure 13 It is shown Figure 12 The guide in step S700 displays an example diagram of GD. Figure 13 The display examples EX7 and EX3 shown are for reference. Figure 7 Similarly, a display is made for user X, who is identified as being outside vehicle 1, requesting to move to a predetermined location (e.g., user operation area 8).

[0116] In display example EX7, an illustration is used that includes vehicle 1, user X, user operation area 8, boarding / alighting area 3, and arrow 54. The boarding / alighting area 3 in this illustration includes, for example, all the boarding / alighting frames 5 that the boarding / alighting area 3 actually has. Furthermore, the specific information SI in display example EX7 includes "an illustration showing user X getting off vehicle 1 and being located next to vehicle 1", "an illustration showing arrow 54 pointing from the position of user X outside the vehicle toward user operation area 8", and "an illustration showing vehicle 1 stopping at a certain boarding / alighting frame 5 within the boarding / alighting area 3 shown together with all the boarding / alighting frames 5 (that is, an illustration showing the specific stopping position 5 of vehicle 1 within the boarding / alighting area 3)".

[0117] also, Figure 13 The arrow 54 shown can also be displayed as an animation moving in a direction flowing from the user X's position outside the vehicle 1 towards the user operation area 8. Alternatively, in display example EX7, it can also be displayed in conjunction with display example EX4 (see...). Figure 8Similarly, the animation of user X moving from the side of vehicle 1 toward user operation area 8, replacing arrow 54 or used in conjunction with arrow 54. Additionally, in display example EX7, the position of user X in the illustration or animation can be fixed, for example, to either the right or left side of vehicle 1, or it can change to the right or left side of vehicle 1 depending on the determination result of step S303 described above.

[0118] Figure 14 It is shown Figure 12 The guide in step S700 displays another example of GD. Figure 14 The display examples EX8 and EX1 shown are (refer to...) Figure 5 Similarly, a display is made for user X, who is identified as being located in vehicle 1, requesting to move to a predetermined location (e.g., user operation area 8).

[0119] In display example EX8, an illustration is used that includes vehicle 1, user X, user operation area 8, boarding / alighting area 3, arrow 50, and arrow 55. Furthermore, the specific information SI in display example EX8 includes "an illustration indicating that user X is in vehicle 1", "an illustration showing arrow 50 pointing outward from the position of user X", "an illustration showing arrow 55 pointing outward from the position where user X gets off vehicle 1", and "an illustration indicating that vehicle 1 is stopped in one of the boarding / alighting frames 5 shown together with all the boarding / alighting frames 5".

[0120] also, Figure 14 Arrows 50 and 55 shown can also be displayed as above in example EX1 (see...) Figure 5 The animation can be like the one described in [reference]. Alternatively, in display example EX8, it can also be the same as display example EX2 (see [reference]). Figure 6 Similarly, the animation of user X moving from the side of vehicle 1 toward user operation area 8, instead of arrow 55 or used in conjunction with arrow 55.

[0121] 3-3. Guidance display corresponding to the user's location and the vehicle's location and orientation.

[0122] Figure 15 This is a flowchart illustrating an example of the process associated with the user's location and the vehicle's location and orientation in a guidance display (GD) according to an embodiment. Hereinafter, the processing in this flowchart will be described in relation to... Figure 12 The differences in the processing of the flowchart shown will be explained. The “orientation” of vehicle 1 mentioned here refers to two orientations of vehicle 1 when it stops at the lower frame (e.g., upper and lower frame 5): the orientation of vehicle 1 when it moves forward and stops in a certain direction and the orientation when it moves backward and stops.

[0123] exist Figure 15 In the middle, processor 12 and Figure 12 The process shown similarly performs user identification processing (step S300), followed by vehicle identification processing (step S800). The vehicle identification processing in step S800 differs from the vehicle identification processing in step S600 in that it acquires not only the position of the target vehicle (e.g., vehicle 1) but also its orientation. Specifically, processor 12 identifies (acquires) the position and orientation of vehicle 1 based on sensor information Is. Examples of sensor information Is used to identify the orientation of vehicle 1 include information about vehicle 1 identified by infrastructure sensor 14 that captures images of the boarding / alighting area 3, or information about vehicle 1 identified by sensor type 22 (e.g., exterior camera).

[0124] In step S900, following step S800, processor 12 executes a guidance display process. The guidance display process in step S900 differs from step S700 (see reference) in that it not only makes the specific information SI different based on the position of user X and the position of vehicle 1 identified by user identification processing and vehicle identification processing respectively, but also makes the specific information SI different based on the orientation of vehicle 1 identified by vehicle identification processing. Figure 12 The guidance display process differs from that in other contexts.

[0125] Figure 16 It is shown Figure 15 The guide in step S900 displays an example diagram of GD. Figure 16 The display examples EX9 and EX8 shown (refer to...) Figure 14 Similarly, a display is shown for a user X identified as being inside vehicle 1 who is requested to move to a predetermined location (e.g., user operating area 8). In display example EX9, as... Figure 16 As shown, the guidance display GD is displayed, for example, on the vehicle display 25 (the second display), which is a head-up display utilizing the windshield 28.

[0126] In example EX9, the illustration with arrow 56 and text message 57 are used. Here, the actual user operation area 8 is assumed to be located at the front right of vehicle 1. Figure 16 As shown, the specific information SI in Example EX9 includes an illustration of "arrow 56 displayed on the vehicle display 25 in a direction facing the user operation area 8 located to the right front of the vehicle 1" when the user X, seated in the driver's seat, observes the front of the vehicle 1. Additionally, text message 57 is a supplementary display to arrow 56. Text message 57 is, for example,... Figure 16The text indicates a "user operation area" or "please move to the user operation area". Furthermore, according to the processing in step S900, the direction of arrow 56 is determined and displayed in a manner that changes based on the position and orientation of vehicle 1 as identified by the vehicle identification processing (refer to step S800).

[0127] also, Figure 16 The arrow 56 shown can also be displayed as an animation of moving in a direction flowing towards the user operation area 8. Alternatively, in display example EX9, an animation of a human figure moving towards the user operation area 8 can be used instead of arrow 56 or together with arrow 56.

[0128] In another example of the guidance display GD in step S900, the processor 12 determines the direction based not only on the position of vehicle 1, but also on the orientation (the identified orientation). Figure 13 The shape and direction of the arrow, such as arrow 54, used in the example display EX7 shown. Furthermore, the processor 12 changes the orientation of the vehicle 1 displayed on the second display (the orientation of the vehicle 1 relative to the upper and lower frame 5) or the position of the user X's destination (e.g., the user operation area 8) in a manner consistent with the actual positional relationship between the vehicle 1 and the destination.

[0129] In yet another example of the guidance display GD in step S900, the processor 12 determines the direction based not only on the position of vehicle 1, but also on the orientation (the identified orientation). Figure 14 The shape and orientation of the arrow, such as arrow 55, used in the display example EX8 shown. Furthermore, the processor 12 changes the orientation of the vehicle 1 displayed on the first display or the location of the user X's destination in a manner consistent with the actual positional relationship between the vehicle 1 and the destination, based on the identified orientation.

[0130] 4. Effects

[0131] As explained above, according to the automated valet parking management system 10 of this embodiment, when the vehicle 1 stops at the drop-off area (e.g., drop-off / pick-up area 3), a guidance display GD is displayed on a first display or a second display, appropriately selected based on the "identified location of user X," accompanied by specific information SI (real-time information) that varies depending on the "identified location of user X." Therefore, user X can be informed of where and what to do upon arriving at drop-off / pick-up area 3 in a manner easily understood by user X.

[0132] Furthermore, the display location (first display or second display) and specific information SI of the guide display GD involved in this embodiment can also be changed according to whether "user X is located inside or outside vehicle 1" (see reference). Figures 4-8Therefore, by means of a first or second display appropriately selected based on the identified specific location of user X, real-time information containing the more specific current location of user X can be transmitted to user X as specific information SI. Thus, guidance display GD, which is more easily understood by user X, becomes possible.

[0133] Furthermore, the specific information SI included in the guidance display GD involved in this embodiment can also be changed according to "which side of vehicle 1, left or right, user X is located on outside the vehicle" (see reference). Figures 9-11 Therefore, real-time information containing more specific current location information relative to user X in vehicle 1 can be transmitted to user X as specific information SI, thus enabling guidance display GD that is easier for user X to understand.

[0134] Furthermore, the specific information SI included in the guidance display GD according to this embodiment can also be changed not only according to the identified user X's location, but also according to the "identified vehicle 1's location" (see reference). Figures 12-14 Therefore, real-time information including the specific current location of vehicle 1 in the boarding / alighting area 3 can be transmitted to user X as specific information SI, thus enabling guidance display GD that is easier for user X to understand.

[0135] Furthermore, the specific information SI included in the guidance display GD according to this embodiment can also be changed not only according to the identified user X's location, but also according to the "identified vehicle 1's location and orientation" (see reference). Figure 15 and Figure 16 Therefore, real-time information, including more accurate configuration of vehicle 1 in boarding / alighting area 3, can be transmitted as specific information SI to user X, enabling guidance display GD that is easier for user X to understand. Furthermore, according to display example EX9 (refer to...), which uses a head-up display as a second display... Figure 16 Since the real scenery overlaps with specific information SI (e.g., arrow 56), user X can more easily grasp the destination of user X's movement as required by management system 10 (e.g., user operation area 8).

Claims

1. An automated valet parking management system for managing automated valet parking in a parking lot. The automated valet parking management system has one or more processors. When the vehicle to be parked by the automated valet parking service stops in the drop-off area of ​​the parking lot, the one or more processors perform user identification processing and guidance display processing. The user identification process is a process that identifies the user's location based on at least one of sensor information and communication information between the target vehicle and the user's user terminal. The guidance display process is the process of displaying a guidance display indicating the actions requested by the user from the automated valet parking management system on a first display or a second display. The first display is an in-vehicle display of the target vehicle, and the second display is at least one of the user terminal's display and a display located in the exit area. The guidance display process includes: Select one of the first display and the second display based on the identified location of the user; and For the selected first display and the second display, the guide display is made to display content containing specific information that varies depending on the identified location of the user.

2. The automated valet parking management system according to claim 1, The user identification process includes identifying whether the user is inside or outside the target vehicle. The guidance display process includes: The user selects the first display when the user is inside the target vehicle, and selects the second display when the user is outside the target vehicle; and The specific information differs depending on whether the user is inside or outside the target vehicle.

3. The automated valet parking management system according to claim 2, The user identification process includes identifying whether the user is located on the right or left side of the target vehicle when the user is outside the target vehicle. The guidance display process includes making the specific information different depending on whether the user is located on the right or left side of the target vehicle.

4. The automated valet parking management system according to any one of claims 1 to 3, The one or more processors also perform vehicle identification processing, which is the process of identifying the location of the object vehicle in the disembarkation area based on the sensor information. The guidance display process includes processing that makes the specific information different based on the identified location of the object vehicle.

5. The automated valet parking management system according to claim 4, The vehicle recognition process includes the process of recognizing the orientation of the target vehicle. The guidance display process includes processing that makes the specific information different based on the identified location and orientation of the object vehicle.

6. The automated valet parking management system according to claim 1, The guide display includes at least one of illustrations and animations.

7. An automated valet parking management method for managing automated valet parking in a parking lot, wherein the automated valet parking management method is executed by a computer. The automated valet parking management method includes: When the vehicle of the automated valet parking service stops in the drop-off area of ​​the parking lot, user identification processing is performed. The user identification processing is based on at least one of sensor information and communication information between the vehicle and the user terminal of the vehicle's user to identify the location of the user. and When the vehicle stops at the drop-off area, a guidance display process is performed, which involves displaying a guidance display indicating the automated valet parking management system's response to the user's requested action on a first display or a second display. The first display is an in-vehicle display of the target vehicle, and the second display is at least one of the user terminal's display and a display located in the exit area. The guidance display process includes: Select one of the first display and the second display based on the identified location of the user; and For the selected first display and the second display, the guide display is made to display content containing specific information that varies depending on the identified location of the user.

8. An automated valet parking management program for managing automated valet parking vehicles in a parking lot, wherein the automated valet parking management program is executed by a computer. The automated valet parking management program causes the computer to execute: When the vehicle of the automated valet parking service stops in the drop-off area of ​​the parking lot, user identification processing is performed. The user identification processing is based on at least one of sensor information and communication information between the vehicle and the user terminal of the vehicle's user to identify the location of the user. and When the vehicle stops at the drop-off area, a guidance display process is performed, which involves displaying a guidance display indicating the automated valet parking management system's response to the user's requested action on a first display or a second display. The first display is an in-vehicle display of the target vehicle, and the second display is at least one of the user terminal's display and a display located in the exit area. The guidance display process includes: Select one of the first display and the second display based on the identified location of the user; and For the selected first display and the second display, the guide display is made to display content containing specific information that varies depending on the identified location of the user.

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