Information processing apparatus

Abstract

An information processing apparatus capable of improving the efficiency of a chat for extracting know-how. The information processing apparatus includes a control section that, when starting a chat with a user for extracting know-how using a language model, determines a precondition, and displays information related to the determined precondition together with a chat screen of the chat.

Description

Technical Field

[0001] This invention relates to an information processing device. Background Technology

[0002] Previously, technologies related to learning systems such as knowledge and know-how were known. For example, Patent Document 1 disclosed a course content that generates second-level script data based on first-level script data and outputs audio data including text data of the second-level script data being read aloud and an image of a virtual instructor.

[0003] Patent Document 1: Japanese Patent No. 7473270 Summary of the Invention

[0004] Patent Document 1 discloses a learning system that utilizes machine learning, such as generative AI. However, Patent Document 1 does not investigate the efficiency of using chat to extract know-how from skilled personnel, such as senior professionals.

[0005] The purpose of this invention is to improve the efficiency of chat for extracting know-how.

[0006] The information processing device involved in this invention determines preconditions when starting a chat with a user to extract know-how using a language model, and displays information related to the determined preconditions along with the chat screen of the chat.

[0007] Invention Effects

[0008] According to the present invention, the efficiency of chat for extracting know-how can be improved. Attached Figure Description

[0009] Figure 1 This is a diagram illustrating the structure of the information processing system according to an embodiment of the present invention.

[0010] Figure 2 This is a flowchart illustrating the operation of the information processing system according to an embodiment of the present invention. Detailed Implementation

[0011] Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings.

[0012] Figure 1 This is a diagram illustrating the structure of the information processing system 1 according to an embodiment of the present invention. (See reference) Figure 1 The structure and overview of the information processing system 1 involved in the embodiments of the present invention will be described.

[0013] The information processing system 1 includes an information processing device 10 and a terminal device 20. The information processing device 10 and the terminal device 20 are communicatively connected via a network 30.

[0014] The information processing device 10 is, for example, a server device. The information processing device 10 includes a language model. In this embodiment, the language model includes, for example, any dialogue system such as a Large Language Model (LLM) or a chatbot. The information processing device 10 can use the language model to perform chat that extracts know-how from the user. For example, the information processing device 10 can output a question to the user via the terminal device 20. Furthermore, for example, the information processing device 10 can obtain the user's answer to the question via the terminal device 20.

[0015] Terminal device 20 can be any device used by the user. Terminal device 20 can be, for example, a general electronic device or a dedicated electronic device such as a smartphone, tablet, wearable device, or personal computer (PC).

[0016] First, an overview of this embodiment will be given; detailed descriptions will follow. The information processing device 10 is capable of performing chat operations that extract know-how from the user. The information processing device 10 is capable of performing chat operations using a language model.

[0017] Here, know-how refers to specific or specialized knowledge, techniques, methods, or information. For example, know-how can be applied to tasks such as fixing or assembling screws, the operation of applications or software, or the steps involved in business execution.

[0018] The information processing device 10 performs a chat to extract technical know-how from a user. The user can be, for example, an experienced professional with various knowledge and information. When initiating the chat for extracting technical know-how from the user, the information processing device 10 determines the prerequisites for conducting the chat. These prerequisites may include, for example, technical fields and conditions that should be noted. If the information processing device 10 determines the prerequisites, it displays information related to the determined prerequisites along with the chat screen.

[0019] The device operated by the user during chat is terminal device 20. Therefore, when chatting in order to extract technical know-how from the user, information processing device 10 displays the chat screen via terminal device 20.

[0020] like Figure 1 As shown, the information processing device 10 includes a communication unit 11, a storage unit 12, an input unit 13, an output unit 14, and a control unit 15.

[0021] The communication unit 11 includes at least one external communication interface. This communication interface can be either a wired or wireless communication interface. In the case of wired communication, the communication interface is, for example, a Local Area Network (LAN). In the case of wireless communication, the communication interface is, for example, an interface corresponding to mobile communication standards such as 5G, or an interface corresponding to short-range wireless communication. The communication unit 11 receives data used in the operation of the information processing device 10 and transmits data obtained through the operation of the information processing device 10. The storage unit 12 includes at least one semiconductor memory, magnetic memory, or optical memory. The storage unit 12 functions as, for example, a main storage device or an auxiliary storage device. The storage unit 12 stores the data used in the operation of the information processing device 10 and the data obtained through the operation of the information processing device 10. The input unit 13 includes at least one input interface. The input interface can be, for example, a physical key, a touchscreen, a voice sensor that accepts voice input, or a camera that accepts gesture input. The input unit 13 accepts operations that input data used in the operation of the information processing device 10. The output unit 14 includes at least one output interface. The output interface may be, for example, a display that outputs image information or a speaker that outputs voice information. The output unit 14 outputs data obtained through the operation of the information processing device 10. The control unit 15 includes at least one processor. The processor may be a general-purpose processor such as a central processing unit (CPU) or a dedicated processor specifically designed for certain processing tasks. The control unit 15 controls the various parts of the information processing device 10 while performing processing related to the operation of the information processing device 10.

[0022] The functions of the information processing device 10 are implemented by the processor, which corresponds to the control unit 15, executing the program involved in this embodiment. That is, the functions of the information processing device 10 are implemented through software. The program causes the computer to perform the actions of the information processing device 10, thus enabling the computer to function as the information processing device 10. In other words, the computer functions as the information processing device 10 by executing the actions of the information processing device 10 according to the program. In this embodiment, the program can be recorded on a computer-readable recording medium. Computer-readable recording media include non-transitory computer-readable media, such as magnetic recording devices, semiconductor memories, etc. The program can be distributed, for example, through the sale, transfer, or lending of portable recording media such as DVDs containing the program. Furthermore, the program can also be distributed by storing the program in the storage device of an external server and sending the program from the external server to other computers. The program can also be provided in the form of a program product. Some or all of the functions of the information processing device 10 can also be implemented through a dedicated circuit, which corresponds to the control unit 15. That is, some or all of the functions of the information processing device 10 can also be implemented through hardware.

[0023] (The actions of the information processing system)

[0024] refer to Figure 2 The flowchart shown illustrates the operation of information processing system 1.

[0025] S101: When the control unit 15 of the information processing device 10 starts a chat to extract technical know-how from the user, it determines the prerequisites for conducting the chat.

[0026] The user is a seasoned professional with extensive knowledge and information who wishes to extract technical know-how. Storage unit 12 stores a language model. This language model can be, for example, a Large Language Model (LLM). Control unit 15 can use the language model stored in storage unit 12 to perform a chat function that extracts technical know-how from the user. Control unit 15 can perform the chat function via text or voice.

[0027] Prerequisites for engaging in conversation may include technical fields and considerations. Technical fields could include, for example, "screw fixing" or "screw fixing in engine design." Furthermore, in the case of "screw fixing in engine design," considerations could include "designing to fully withstand explosive torque while reducing bolt size."

[0028] Prerequisites can be determined by the user inputting them into the terminal device 20 before the chat begins. In this case, if the terminal device 20 receives the prerequisite input from the user, it sends the prerequisites to the information processing device 10. Alternatively, the information processing device 10 can determine the prerequisites by asking questions about them during the chat. In this case, the information processing device 10 outputs questions about the prerequisites during the chat. The terminal device 20 displays the questions about the prerequisites obtained from the information processing device 10 during the chat. If the terminal device 20 receives an answer to the user's question about the prerequisites, it sends the prerequisites to the information processing device 10. Alternatively, the information processing device 10 can determine the prerequisites itself instead of receiving input from the user. In this case, the information processing device 10 can determine the prerequisites based on its determination of the technical field requiring know-how.

[0029] S102: The control unit 15 of the information processing device 10 displays the data related to the determined prerequisites along with the chat screen. In practice, the control unit 15 sends information for displaying the prerequisite-related data along with the chat screen to the terminal device 20. Then, the terminal device 20 displays the prerequisite-related data along with the chat screen.

[0030] The control unit 15 can display information related to the prerequisites side-by-side next to the chat screen. This allows for simultaneous display of prerequisite-related information and chatting with the user, enabling the information processing device 10 to efficiently extract know-how from the user based on the prerequisites.

[0031] Information related to the prerequisites may include at least one of text and images. For example, if the technical field is specified as "screw fixing in engine design," the control unit 15 may display text indicating that the technical field is "screw fixing in engine design" and that the condition to be noted is "to design a system that can fully withstand explosion torque while reducing bolt size." Furthermore, the control unit 15 may display an image of the engine side-by-side next to the chat screen.

[0032] The control unit 15 can change the data displayed as information related to the preconditions based on the user's answers in the chat.

[0033] As described above, in the information processing apparatus 10 according to this embodiment, when the control unit 15 starts a chat with a user to extract know-how using a language model, it determines the preconditions and displays the data related to the determined preconditions along with the chat screen. Therefore, the information processing apparatus 10 according to this embodiment can perform a chat to extract know-how from the user while the user has confirmed the data related to the preconditions. Thus, the information processing apparatus 10 according to this embodiment can improve the efficiency of chat for extracting know-how from the user.

[0034] This invention is not limited to the embodiments described above. For example, multiple block diagrams described in the flowcharts may be merged, or a single block diagram may be divided. Instead of executing each step sequentially according to the order of multiple steps described in the flowcharts, the steps may be executed in parallel or in a different order, depending on the processing capacity of the device executing each step or as needed. Furthermore, modifications can be made without departing from the spirit of this invention.

[0035] For example, in the above embodiments, some of the processing operations performed in the information processing device 10 may also be executed in the terminal device 20. Furthermore, in the above embodiments, some of the processing operations performed in the terminal device 20 may also be executed in the information processing device 10.

[0036] Symbol Explanation

[0037] 1-Information processing system, 10-Information processing device, 11-Communication unit, 12-Storage unit, 13-Input unit, 14-Output unit, 15-Control unit, 20-Terminal device, 30-Network.

Claims

1. An information processing device, characterized in that, have: The control unit determines the preconditions when it starts a chat with the user to extract know-how using a language model, and displays information related to the determined preconditions along with the chat screen.

2. The information processing apparatus according to claim 1, characterized in that, The prerequisites include at least one of the technical field and the conditions to be noted.

3. The information processing apparatus according to claim 1, characterized in that, The control unit displays information related to the prerequisites side-by-side next to the chat screen.

4. The information processing apparatus according to claim 1, characterized in that, The information relating to the aforementioned prerequisites includes at least one of text and images.

5. The information processing apparatus according to claim 1, characterized in that, The control unit changes the information to be displayed based on the user's response.

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