Service hall AI robot
By designing an AI robot for the service hall and integrating multiple functional modules, the problem of low service efficiency in the service hall has been solved, and efficient, humanized universal information services and personalized items have been provided.
Patent Information
- Application Number
- CN202520220015.2
- Authority / Receiving Office
- CN · China
- Patent Type
- Utility models(China)
- Current Assignee / Owner
- Filing Date
- 2025-02-12
- Publication Date
- 2025-12-30
- Estimated Expiration
- 2035-02-12
AI Technical Summary
The limited number of service staff in the service hall leads to inefficiency in repeatedly answering common procedural questions, a lack of human touch, and frequent waiting times due to differences in peak and off-peak traffic.
Design an AI robot for a service hall, equipped with a tablet computer, robotic arm, speaker, microphone, image acquisition device, dispensing port, infrared sensor, etc., to realize information display, item provision, sound recognition, image acquisition and candy dispensing functions. It has the ability to detect movement and obstacles, and controls the candy dispensing through the robotic arm and rotating container.
It improved the efficiency and user-friendliness of the service hall, reduced waiting time, and provided general information services and personalized item support.
Smart Images
Figure CN223734867U_ABST
Abstract
Description
TECHNICAL FIELD
[0001] The utility model relates to robot technical field, concretely is a service hall AI robot. BACKGROUND
[0002] The administrative service hall is a service organization hosted by the government, aiming at facilitating the public, enterprises and units to handle relevant approval service procedures. The administrative service hall is set up in recent years to optimize the business environment and enhance economic vitality, through parallel approval and one-stop office, reducing the number of times for the public and enterprises to run errands, and improving the efficiency of handling affairs.
[0003] Due to the concentration of various service windows in the service hall and the involvement of more handling nodes, guidance and consultation are often needed. In the prior art, this link is realized by setting up a consultation service desk. However, the number of service personnel is limited, and it is more appropriate to deal with personalized problems. For common process problems, if they are all answered repeatedly by staff, it will occupy a lot of working hours, and the efficiency is relatively low. In addition, due to the different lengths of time for handling affairs, the difference between peak and valley values of the number of people is large, so there is often a waiting situation in the service hall. From the service concept, this period is in a service blank state, and the humanization degree of service is still not in place. SUMMARY
[0004] The utility model aims at the technical defects of prior art, provides a service hall AI robot to solve the technical problems pointed out in the background art.
[0005] In order to realize the above technical purpose, the utility model adopts the following technical scheme:
[0006] A service hall AI robot, including tablet computer, first manipulator, second manipulator, loudspeaker, sound pickup device, image collector, delivery port, infrared induction device, trundle, control switch, first motor, mounting plate, control board, baffle, battery, candy hopper, wherein, the upper part of the robot is provided with a tablet computer, the left and right sides of the robot are respectively provided with a first manipulator and a second manipulator, the front end of the robot is respectively provided with a loudspeaker, a sound pickup device and an image collector, the front part of the robot is provided with a delivery port, the inside of the robot is provided with a candy hopper, the candy hopper is communicated with the delivery port, the front end lower part of the robot is provided with an infrared induction device, the bottom end of the robot is provided with a plurality of trundles, the inside of the robot is provided with a first motor, the first motor is in transmission connection with the trundle, the control switch of the robot is located at the front end lower part thereof, the inside of the robot has a mounting plate, the control board and the battery are installed on the mounting plate, and the baffle is fixed on the periphery of the control board.
[0007] As a preferred, it further includes a motor controller, which is fixedly installed in the inside of the robot, and the motor controller is in communication connection with the first motor.
[0008] As preferred, a fixed plate is fixedly connected inside the robot, and the candy hopper is fixedly installed on the fixed plate, and a snap ring is arranged at the position where the candy hopper penetrates the fixed plate.
[0009] As preferred, the candy hopper is communicated with the dispensing opening through the drop tube.
[0010] As preferred, mechanical clamps are arranged at the ends of the first and second mechanical hands.
[0011] As preferred, the utility model further comprises a fixed column, a partition plate, a containing box, a second motor and a push plate, wherein the fixed column is in an integral structure with a plurality of push plates outside the fixed column, the integral structure is fixedly connected at the lower end of the drop tube, the second motor is fixedly connected with the inner wall of the robot, the containing box is connected on the main shaft of the second motor, the containing box is provided with a plurality of radial partition plates, the push plate is located on the upper end of the containing box and is not connected with the containing box, the diameter of the containing box is larger than that of the drop tube, and the containing box is located at the dispensing opening.
[0012] As preferred, the mounting plate is divided into two layers, and the control board and the battery are arranged on different layers of the mounting plate.
[0013] As preferred, the tablet computer is pre-installed with a display file.
[0014] In the above technical scheme, the tablet computer is used to display the pre-installed promotional document, so that the visitor can be intuitively shown the information such as the hall plan and the matter handling process. The first and second mechanical hands can be used to hold necessary articles such as promotional pages and provide them to the visitor. The loudspeaker can play audio information, and the microphone can be used to obtain the voice of the visitor and obtain the question of the visitor by means of voice recognition software. The image collector can collect images or videos in real time. The dispensing opening is communicated with the candy hopper inside the robot, so that the candy dispensing function can be provided, and a more humanized service effect is realized; a control valve needs to be arranged in the communication structure to control the candy drop. The first motor drives the rotation of the castor, so that the movement function of the utility model is realized. The infrared sensing device can be used to detect obstacles during the movement. The control switch is used to control the start and stop of the robot. The mounting plate is used to carry the control board, the battery and other devices. The control board is of a conventional structure and is used to control the movement state of the mechanical hand and other mechanisms. The baffle can protect and reinforce the mounting plate. The battery is used to supply power to the whole robot.
[0015] In the preferred technical solutions, the first motor can be provided with an independent motor controller to control its movement state; a fixed plate and a snap ring can be added to ensure the stability of the candy hopper; a mechanical gripper can be provided at the end of the mechanical hand to facilitate the gripping of thin file materials. When a blanking tube is used to connect the candy hopper and the delivery port, a push plate and a fixed column can be added at the lower end of the blanking tube, both of which are fixed with the blanking tube, and at the same time, the second motor below drives the containing box to rotate at the bottom end of the push plate. Since the containing box is internally formed with multiple containing grooves by a partition plate, when the containing grooves are empty, the candies above can fall into them, and when the containing grooves are full, the candies above will not fall; the rotating containing box makes each containing groove rotate through the delivery port for external personnel to take away. Through this principle, the blanking control similar to a valve is realized.
[0016] The utility model provides a service hall AI robot. This technical scheme designs the robot main part structure with movement function, and the robot is equipped with the information display function of tablet computer, and is provided with mechanical hand with entity material page. In addition, the utility model internally has candy hopper, and controls blanking by rotating containing box, and is used for external personnel to take at delivery port. The utility model perfects service function, and can provide candy for the visitor in waiting, and service is more humanized. BRIEF DESCRIPTION OF DRAWINGS
[0017] Fig. 1 It is the external structure diagram of the utility model;
[0018] Fig. 2 It is the first internal structure diagram of the utility model;
[0019] Fig. 3 It is the second internal structure diagram of the utility model;
[0020] Fig. 4 It is the structure diagram of containing box and other components;
[0021] In the drawing:
[0022] 1, tablet computer 2, first mechanical hand 3, second mechanical hand 4, loudspeaker
[0023] 5, sound pickup 6, image collector 7, delivery port 8, infrared sensing device
[0024] 9, castor 10, control switch 11, first motor 12, mounting plate
[0025] 13, control panel 14, baffle 15, battery 16, candy hopper
[0026] 17, motor controller 18, fixed plate 19, snap ring 20, blanking tube
[0027] 21 mechanical finger 22 fixed column 23 partition 24 containing box
[0028] 25 second motor 26 push plate DETAILED DESCRIPTION
[0029] The specific embodiments of the present application will be described in detail below. In order to avoid too many unnecessary details, the structures or functions which are well known will not be described in detail in the following examples. The approximate language used in the following examples can be used for quantitative description, indicating that the quantity can have certain changes without changing the basic functions. Unless defined, the technical and scientific terms used in the following examples have the same meaning as generally understood by those skilled in the art to which the present application belongs.
[0030] Example 1
[0031] A service hall AI robot, such as Figs. 1-4As shown, including a tablet computer 1, a first mechanical arm 2, a second mechanical arm 3, a loudspeaker 4, a pickup 5, an image collector 6, a dispensing opening 7, an infrared sensing device 8, a caster 9, a control switch 10, a first motor 11, a mounting plate 12, a control board 13, a baffle 14, a battery 15, a candy hopper 16, wherein the upper part of the robot is provided with the tablet computer 1, the left and right sides of the robot are respectively provided with the first mechanical arm 2 and the second mechanical arm 3, the front end of the robot is respectively provided with the loudspeaker 4, the pickup 5 and the image collector 6, the front part of the robot is provided with the dispensing opening 7, the inside of the robot is provided with the candy hopper 16, the candy hopper 16 is communicated with the dispensing opening 7, the front lower part of the robot is provided with the infrared sensing device 8, the bottom end of the robot is provided with a plurality of casters 9, the inside of the robot is provided with the first motor 11, the first motor 11 is in driving connection with the casters 9, the control switch 10 of the robot is located at the front lower part thereof, the inside of the robot has the mounting plate 12, the control board 13 and the battery 15 are installed on the mounting plate 12, and the baffle 14 is fixed on the periphery of the control board 13. In the above technical scheme, the tablet computer 1 is used for displaying the pre-installed publicity documents, so that the visitors can be shown the information such as the hall plan and the matter handling process at a glance. The first mechanical arm 2 and the second mechanical arm 3 can be used to hold necessary articles such as publicity pages and provide them to the visitors. The loudspeaker 4 can play audio information, the pickup 5 can be used to obtain the sound of the visitors, and the sound recognition software is used to know their problems. The image collector 6 can collect images or videos in real time. The dispensing opening 7 is communicated with the candy hopper 16 in the inside of the robot, so that the candy dispensing function can be provided, and a more humanized service effect is realized; a control valve needs to be arranged in the communication structure to control the candy falling. The first motor 11 drives the casters 9 to rotate, so that the movement function of the utility model is realized; the infrared sensing device 8 can be used to detect obstacles during the movement process; the control switch 10 is used to control the start and stop of the robot. The mounting plate 12 is used to bear the control board 13, the battery 15 and other devices, the control board 13 is of a conventional structure and is used to control the movement state of the mechanical arm and other mechanisms. The baffle 14 can protect and reinforce the mounting plate 12. The battery 15 is used to supply power to the whole robot.
[0032] Example 2
[0033] A service hall AI robot, such as Figs. 1-4As shown, including a tablet 1, the first robot 2, the second robot 3, the horn 4, the pickup 5, image collector 6, the mouth 7, infrared sensing device 8, the caster 9, control switch 10, the first motor 11, mounting plate 12, control board 13, baffle 14, battery 15, candy hopper 16, wherein, in the upper part of the robot is provided with a tablet 1, in the left and right sides of the robot is provided with the first robot 2 and the second robot 3, respectively, in the front end of the robot is provided with the horn 4, pickup 5 and image collector 6, respectively, in the front of the robot is provided with the mouth 7, in the inside of the robot is provided with candy hopper 16, the candy hopper 16 is communicated with the mouth 7, in the front end of the robot is provided with infrared sensing device 8, in the bottom end of the robot is provided with a plurality of caster 9, in the inside of the robot is provided with the first motor 11, the first motor 11 and the caster 9 transmission connection, the control switch 10 of the robot is located in the lower part of its front end, the mounting plate 12 is provided in the inside of the robot, the control board 13 and the battery 15 are installed on the mounting plate 12, the baffle 14 is fixed on the periphery of the control board 13. Meanwhile, it also includes motor controller 17, the motor controller 17 is fixedly installed in the inside of the robot, motor controller 17 and first motor 11 communication connection. The fixed plate 18 is fixedly connected in the inside of the robot, the candy hopper 16 is fixedly installed on the fixed plate 18, the clasp 19 is provided at the position of the candy hopper 16 through the fixed plate 18. The candy hopper 16 is communicated with the mouth 7 through the blanking tube 20. The mechanical finger 21 is provided at the end of the first robot 2 and the second robot 3. It also includes fixed column 22, partition 23, containing box 24, second motor 25, push plate 26, wherein the fixed column 22 and the plurality of push plate 26 outside the integral structure, the integral structure is fixedly connected at the lower end of the blanking tube 20, the second motor 25 is fixedly connected with the inner wall of the robot, the containing box 24 is connected on the main shaft of the second motor 25, a plurality of radial extending partition 23 is provided in the containing box 24, the push plate 26 is located on the upper end of the containing box 24 and is not connected with the containing box 24, the diameter of the containing box 24 is greater than the diameter of the blanking tube 20, the containing box 24 is located at the mouth 7. The mounting plate 12 is divided into two layers, the control board 13 and the battery 15 are respectively located on different layers of the mounting plate 12. The display file is preinstalled on the tablet 1. In the above technical scheme, the independent motor controller 17 is provided for the first motor 11 to control its motion state; the fixed plate 18 and the clasp 19 are added to ensure the stability of the candy hopper; the mechanical finger 21 is provided at the end of the robot to facilitate the clamping of thin file materials.The embodiment adopts the blanking tube 20 to connect the candy hopper 16 and the delivery port 7, and additionally sets the push plate 26 and the fixed column 22 at the lower end of the blanking tube 20, both of which are fixed with the blanking tube 20, and meanwhile, the second motor 25 located below drives the containing box 24 to rotate oppositely at the bottom end of the push plate 26, since the containing box 24 is internally formed with multiple containing grooves by the partition plate 23, therefore, when the containing grooves are empty, the candies above can fall into the containing grooves, and when the containing grooves are full, the candies above will not fall; the rotating containing box 24 makes each containing groove rotate through the delivery port 7, for the external person to take away. The blanking control similar to the valve is realized through the principle.
[0034] The embodiments of the utility model are described in detail above, but the content described is only the preferred embodiment of the utility model, and does not limit the utility model. Any modification, equivalent replacement and improvement etc. made within the application range of the utility model should be contained in the protection range of the utility model.
Claims
1. A service hall AI robot, characterized by The robot comprises a tablet computer (1), a first mechanical arm (2), a second mechanical arm (3), a loudspeaker (4), a pickup (5), an image collector (6), a dispensing opening (7), an infrared sensing device (8), casters (9), a control switch (10), a first motor (11), a mounting plate (12), a control board (13), a baffle (14), a battery (15), and a candy hopper (16). The tablet computer (1) is arranged on the upper portion of the robot, the first mechanical arm (2) and the second mechanical arm (3) are arranged on the left and right sides of the robot respectively, the loudspeaker (4), the pickup (5), and the image collector (6) are arranged at the front end of the robot, the dispensing opening (7) is arranged at the front portion of the robot, the candy hopper (16) is arranged in the interior of the robot and is in communication with the dispensing opening (7), the infrared sensing device (8) is arranged at the lower portion of the front end of the robot, the casters (9) are arranged at the bottom end of the robot, the first motor (11) is arranged in the interior of the robot and is in driving connection with the casters (9), the control switch (10) of the robot is located at the lower portion of the front end of the robot, the mounting plate (12) is arranged in the interior of the robot, the control board (13) and the battery (15) are arranged on the mounting plate (12), and the baffle (14) is fixedly arranged on the periphery of the control board (13).
2. The service hall AI robot of claim 1, wherein, The robot further comprises a motor controller (17) which is fixedly arranged in the interior of the robot and is in communication connection with the first motor (11).
3. The service hall AI robot of claim 1, wherein, The robot further comprises a fixing plate (18) which is fixedly connected to the interior of the robot, and the candy hopper (16) is fixedly arranged on the fixing plate (18), and a snap ring (19) is arranged at the position where the candy hopper (16) penetrates through the fixing plate (18).
4. The service hall AI robot of claim 1, wherein, The candy hopper (16) is in communication with the dispensing opening (7) through a blanking tube (20).
5. The service hall AI robot of claim 1, wherein, Mechanical clamping fingers (21) are arranged at the ends of the first mechanical arm (2) and the second mechanical arm (3).
6. The service hall AI robot of claim 4, wherein, The robot further comprises a fixing column (22), a partition plate (23), a containing box (24), a second motor (25), and a push plate (26). The fixing column (22) and the push plates (26) outside the fixing column (22) are in an integral structure, the integral structure is fixedly connected to the lower end of the blanking tube (20), the second motor (25) is fixedly connected to the inner wall of the robot, the containing box (24) is connected to the main shaft of the second motor (25), the partition plates (23) are arranged in the containing box (24) and extend radially, the push plate (26) is located at the upper end of the containing box (24) and is not connected to the containing box (24), the diameter of the containing box (24) is greater than the diameter of the blanking tube (20), and the containing box (24) is located at the dispensing opening (7).
7. The service hall AI robot of claim 1, wherein, The mounting plate (12) is divided into two layers, and the control board (13) and the battery (15) are arranged on different layers of the mounting plate (12).
8. The service hall AI robot of claim 1, wherein, The tablet computer (1) is pre-installed with a display file.