A one-key help-seeking and one-key after-sales closestool

By setting up SOS and automatic lid-opening buttons on smart toilets, one-click emergency calls and after-sales service calls can be made, solving the safety issues of elderly people using smart toilets, improving the age-friendly functions of toilets, and providing convenient emergency calls and after-sales services.

CN224395705UActive Publication Date: 2026-06-23ZHEJIANG LIANDE SCI & TECH

Patent Information

Authority / Receiving Office
CN · China
Patent Type
Utility models(China)
Current Assignee / Owner
ZHEJIANG LIANDE SCI & TECH
Filing Date
2025-04-11
Publication Date
2026-06-23

AI Technical Summary

Technical Problem

Existing smart toilets lack an emergency call function, failing to provide timely assistance to the elderly when using them, especially in cases where straining during bowel movements may cause symptoms such as increased blood pressure and fainting.

Method used

An SOS button is installed on the toilet body, which dials preset phone numbers of relatives and friends via a dialing module and connects to the cloud via Bluetooth to modify the numbers; an automatic lid-opening button is installed on the remote control, which enables one-click contact with the factory after-sales department, and the dialing module has SMS sending function and network protocol module for data transmission.

Benefits of technology

It provides a one-click SOS function, allowing users to easily call relatives and friends, improving the safety of elderly users. It also enables convenient repair reporting through a one-click after-sales call, enhancing the age-friendliness of the smart toilet.

✦ Generated by Eureka AI based on patent content.

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    Figure CN224395705U_ABST
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Abstract

The utility model discloses a kind of one-key SOS one-key post-sale closestool, including closestool body and the remote controller connected to the closestool body, further include SOS module;The SOS module includes dialing module, the dialing module is used to dial the number stored in it, the closestool body side is equipped with SOS button for triggering the dialing module to carry out SOS, the SOS module further include bluetooth module and cloud, the dialing module is used to be connected to the cloud by mobile terminal with the dialing module, and the modification of preset number in the dialing module is carried out, the utility model is provided with SOS button on closestool body, user can press SOS button to one-key SOS, and call relatives and friends, convenient operation;The utility model is further provided with automatic flip key for being communicated with factory after-sales department on remote controller, i. e. user can press automatic flip key to carry out one-key repair, improve efficiency.
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Description

Technical Field

[0001] This utility model relates to the field of smart toilet technology, and in particular to a toilet with one-button emergency call and one-button after-sales service. Background Technology

[0002] A smart toilet is a high-tech bathroom product that integrates multiple intelligent functions. It is an upgrade and innovation based on the traditional toilet, adding functions such as cleaning, heating and deodorization.

[0003] Many elderly people suffer from cardiovascular and cerebrovascular diseases such as hypertension and coronary heart disease. When using the toilet, especially when straining to defecate, their blood pressure may suddenly rise, which can easily cause symptoms such as dizziness and palpitations, and may even lead to fainting, resulting in falls and injuries. However, most smart toilets currently do not have an integrated emergency call function. Therefore, smart toilets need to be improved to be more age-friendly and better meet the needs of the elderly. Utility Model Content

[0004] To address the shortcomings of existing technologies, this utility model provides a toilet with one-click emergency call and one-click after-sales service, in order to solve the problems mentioned in the background art.

[0005] This utility model provides the following technical solution: a toilet with one-click emergency call and one-click after-sales service, including a toilet body and a remote control connected to the toilet body, and also including an emergency call module;

[0006] The distress module includes a dialing module for dialing a number stored therein, and an SOS button is mounted on the side of the toilet body for triggering the dialing module to call for help.

[0007] The distress module also includes a Bluetooth module and a cloud platform. The Bluetooth module is used to connect the dialing module to the cloud platform via a mobile terminal and to modify the preset numbers in the dialing module.

[0008] Preferably, the mobile terminal is connected to the cloud via a WeChat mini-program.

[0009] Preferably, it also includes an after-sales call module, which shares the dialing module in the emergency call module, and the dialing module stores the number of the factory's after-sales service center. The back of the remote control is provided with an automatic flip button for triggering the dialing module to make an after-sales call.

[0010] Preferably, the dialing module integrates an SMS sending function, and when the automatic flip button is triggered, the dialing module can also send an authorization code to the factory after-sales service department.

[0011] Preferably, the after-sales call module further includes a network protocol module, which enables the factory after-sales service center to connect to the remote control after receiving the authorization code, so as to perform data transmission between the toilet body and the factory after-sales service center.

[0012] Preferably, the front of the remote control is provided with a control button group for controlling the toilet body, the control button group including a flush button, a feminine wash button, and a stop button;

[0013] When the toilet body is not flushing, the stop button is used to control the dial module to disconnect it.

[0014] This utility model provides a toilet with one-button emergency call and one-button after-sales service, which has the following beneficial effects:

[0015] This utility model features an SOS button on the toilet body, allowing users to call for help and make phone calls to relatives and friends with a single press of the SOS button, making operation convenient.

[0016] This utility model also features an automatic flip-top button on the remote control for connecting with the factory's after-sales service center. Users can press the automatic flip-top button to report a problem with a single click, thus improving efficiency. Attached Figure Description

[0017] Figure 1 This is a schematic diagram showing the connection between the toilet body and the physical buttons on the remote control in this utility model;

[0018] Figure 2 This is a schematic diagram showing the connection between the emergency call module and the after-sales call module in this utility model;

[0019] Figure 3 This is a connection diagram of the dialing module in this utility model when modifying the preset number. Detailed Implementation

[0020] The embodiments of the present invention are described in detail below, examples of which are shown in the accompanying drawings. The embodiments described below with reference to the accompanying drawings are exemplary and intended to explain the present invention, and should not be construed as limiting the present invention.

[0021] In the description of this utility model, it should be understood that the terms "center", "longitudinal", "lateral", "length", "width", "thickness", "upper", "lower", "front", "rear", "left", "right", "vertical", "horizontal", "top", "bottom", "inner", and "outer" indicate the orientation or positional relationship based on the orientation or positional relationship shown in the accompanying drawings. They are only for the convenience of describing this utility model and simplifying the description, and do not indicate or imply that the device or element referred to must have a specific orientation, or be constructed and operated in a specific orientation. Therefore, they should not be construed as limitations on this utility model.

[0022] Furthermore, the terms "first" and "second" are used for descriptive purposes only and should not be construed as indicating or implying relative importance or implicitly specifying the number of indicated technical features. Thus, a feature defined as "first" or "second" may explicitly or implicitly include at least one of that feature. In the description of this utility model, "a plurality of" means at least two, such as two, three, etc., unless otherwise explicitly specified.

[0023] In this utility model, unless otherwise explicitly specified and limited, the terms "installation," "connection," "joining," and "fixing," etc., should be interpreted broadly. For example, they can refer to a fixed connection, a detachable connection, or an integral part; they can refer to a mechanical connection, an electrical connection, or a connection that allows communication between them; they can refer to a direct connection or an indirect connection through an intermediate medium; they can refer to the internal communication of two components or the interaction between two components, unless otherwise explicitly limited. Those skilled in the art can understand the specific meaning of the above terms in this utility model according to the specific circumstances.

[0024] Reference Figures 1-3 According to an embodiment of the present invention, a toilet with one-button emergency call and one-button after-sales service includes a toilet body and a remote control connected to the toilet body. In addition, the remote control is also equipped with an emergency call module.

[0025] The distress module includes a dialing module for dialing stored numbers of relatives and friends. The toilet body has a red SOS button on its side for triggering the dialing module to make a distress call. The SOS button is separate from the flush button on the toilet body, and the user can trigger the distress module by pressing and holding the SOS button for one second.

[0026] When the distress module is triggered, the dialing logic of the dialing module is as follows: the dialing module dials the pre-set phone numbers of relatives and friends in turn until one of the relatives or friends answers;

[0027] If a friend or relative's phone rings during the call but you do not answer it immediately, wait a maximum of 20 seconds before making the next call.

[0028] If a relative or friend hangs up, the system will automatically dial the next relative or friend.

[0029] If you cannot reach a relative or friend by phone due to their phone being switched off or out of credit, the system will automatically dial the next relative or friend's number.

[0030] After dialing all the pre-set phone numbers of relatives and friends in one round, if no one answers, the dialing will start again from the beginning.

[0031] During the process of repeatedly dialing emergency numbers, the user can press the stop button on the remote control at any time to stop dialing.

[0032] In addition, to make it easy to set and modify the numbers of relatives and friends, the SOS module also includes a Bluetooth module and a cloud. The Bluetooth module is used to connect the dialing module to the cloud via a mobile terminal (such as a mobile phone) and modify the preset numbers in the dialing module. Specifically, the mobile terminal is connected to the cloud via a WeChat mini program.

[0033] The specific operation process is as follows: The mobile terminal connects to the dialing module via Bluetooth, and then the mobile terminal opens the WeChat mini program, where users can set up the family and friends' numbers through the mini program.

[0034] After entering the page, the mini program first reads the previously set family and friends numbers in the dialing module and displays them in the number editing box, where users can make modifications.

[0035] If no number has been set previously, the number edit box will be empty;

[0036] When a user needs to enter a new number, they can first click the switch on the left side of the number editing box. Once the switch is turned on, the user can enter the number in the number editing box.

[0037] After all numbers have been modified, click the save button below. Once saved, the system will automatically read the numbers entered by the user again. After confirming that everything is correct, click the exit arrow in the upper left corner to exit this page.

[0038] In a second embodiment of the toilet with one-button emergency call and one-button after-sales service, the remote control of the toilet with one-button emergency call and one-button after-sales service is further equipped with an after-sales call module to facilitate one-button after-sales call. The after-sales call module shares the dialing module in the emergency call module, and the dialing module stores the number of the factory after-sales service center. The back of the remote control is equipped with an automatic flip-top button for triggering the dialing module to make an after-sales call.

[0039] That is, when the user presses the automatic flip button, the dialing module can call the factory's after-sales service department and contact them.

[0040] In addition, the dialing module integrates an SMS sending function. When the automatic flip button is triggered, the dialing module can also send an authorization code to the factory after-sales service department.

[0041] The after-sales call module also includes a network protocol module. The factory after-sales service center can connect to the remote control through the authorization code and the network protocol module to transmit data between the toilet body and the factory after-sales service center. The transmitted data includes data from various sensors inside the toilet body, as well as the product model, etc., to facilitate remote fault analysis.

[0042] Furthermore, the authorization code remained valid throughout the remote fault analysis process, and multiple terminals at the factory's after-sales service center were able to connect via the authorization code. After the remote fault analysis concluded, the authorization code automatically became invalid.

[0043] If the after-sales service does not answer the phone, the service will be automatically terminated. Users can also press the stop button to stop making calls and terminate the service before the call is connected.

[0044] If a call has already been connected to the factory's after-sales service and product data is being analyzed remotely, the user can stop the call by pressing the stop button the first time. This will not affect the after-sales service's ability to continue remotely acquiring product data. If the user presses the stop button again, the remote data transmission will stop and the remote after-sales service will end.

[0045] Users can also choose not to press the stop button, and the after-sales personnel will end the remote service after completing the service.

[0046] It should be noted that the front of the remote control is equipped with a control button group for controlling the toilet body. The control button group includes a flush button, a feminine wash button, etc., and the stop button is also included in the control button group. When the toilet body is performing continuous operations such as flushing and drying, the operator can press the stop button to interrupt the above operations. When the toilet body is not operating, the stop button is used to control the dialing module to disconnect it.

[0047] Furthermore, the factory after-sales service number in the dialing module is pre-installed during the motherboard programming process of the toilet with one-click emergency call and one-click after-sales service. Staff can also modify this number. The specific process is as follows: after connecting the mobile terminal via the Bluetooth module, the authorization code page can be accessed in the mini-program. Clicking the authorization code number 6 times consecutively will access the factory number setting page. This page is hidden and does not need to be disclosed to the user under normal circumstances.

[0048] It should be noted that the actual functional implementation framework includes: main control board, 4G module, 4G module adapter board, Bluetooth module, Bluetooth remote control, WeChat mini program, cloud backend, and remote assistance APP.

[0049] The above description is only a specific embodiment of the present utility model, but the technical features of the present utility model are not limited thereto. Any changes or modifications made by those skilled in the art within the scope of the present utility model are covered by the patent scope of the present utility model.

Claims

1. A one-key help one-key after-sales toilet, comprising a toilet body and a remote controller connected to the toilet body, characterized in that: It also includes a distress module; The distress module includes a dialing module for dialing a number stored therein, and an SOS button is mounted on the side of the toilet body for triggering the dialing module to call for help. The distress module also includes a Bluetooth module and a cloud platform. The Bluetooth module is used to connect the dialing module to the cloud platform via a mobile terminal and to modify the preset number in the dialing module. It also includes an after-sales call module, which shares the dialing module in the emergency call module, and the dialing module stores the number of the factory's after-sales service center. The back of the remote control is provided with an automatic flip button for triggering the dialing module to make an after-sales call.

2. The one-key help and one-key after-sales toilet according to claim 1, characterized in that: The mobile terminal is connected to the cloud via a WeChat mini-program.

3. The one-key help and one-key after-sales toilet according to claim 1, characterized in that: The dialing module integrates an SMS sending function. When the automatic flip button is triggered, the dialing module can also send an authorization code to the factory after-sales service department.

4. The one-key help and one-key after-sales toilet according to claim 3, characterized in that: The after-sales call module also includes a network protocol module. After receiving the authorization code, the factory after-sales service center can connect to the remote control through the network protocol module to perform data transmission between the toilet body and the factory after-sales service center.

5. The one-touch toilet of claim 1, wherein: The remote control has a set of control buttons on the front for controlling the toilet body, including a flush button, a feminine wash button, and a stop button. When the toilet body is not flushing, the stop button is used to control the dial module to disconnect it.