Publicly accessible service and diagnostic pillars as a connectivity solution and platform

Abstract

The invention relates to a system for publicly accessible vehicle diagnostics via stationary and mobile service facilities. The system comprises a stationary diagnostic unit that is connected to the vehicle via a vehicle-side interface and can communicate with a cloud-based platform via an internet connection. The unit can be operated by end users without specialist personnel and can be integrated into existing infrastructure such as gas stations, EV charging stations, or service points. Additionally, a mobile extension is provided, which connects to a terminal device via an adapter and performs the same functions as the stationary unit. The platform allows users to read error codes, reset maintenance indicators, provide software packages, and generate repair manuals and diagnostic logs. A fault database and remote support from technicians further enhance the functionality. The invention enables a cost-effective, low-threshold and scalable solution for vehicle diagnostics that can be used independently of workshops.

Description

[0001] Application for a patent in class 9, inter alia, for vehicles, computers; computer peripherals.

[0002] Publicly accessible service and diagnostic pillars as a connectivity solution and platform.

[0003] The present invention relates to devices and a method for a freely publicly accessible service diagnostic point(s). This vehicle service system comprises technical facilities at locations for vehicle diagnostics and fault localization, which, via at least one built-in Bluetooth diagnostic interface or diagnostic connector such as OBD 2 (hereinafter referred to as the test object [1] for vehicles of any type), enables a vehicle diagnostics and connectivity solution for vehicle services.

[0004] This allows all the processes and services described below to be supported.

[0005] The range of functions and possibilities can be expanded with technological progress. The primary focus is on a public access point [4] or dongle / adapter-based access [5] for vehicle connectivity without the user having to purchase

[16] their own, often very expensive, equipment. Test object [1]

[0006] This includes, for example: two-wheelers, bicycles, mopeds and motorcycles, motor vehicles of any kind such as cars, vans, but also tractors, agricultural and construction machinery and trucks, if they are capable of diagnosis and have a vehicle connectivity interface [2].

[0007] Even if this can be created using system-specific or brand-specific intermediate adapters [3]. Virtually all diagnostic-capable products with control units, referred to as test objects [1], are conceivable. Solution approach of the invention:

[0008] The potential implementation includes, among other things, globally deployed diagnostic pillars [4], the expansion of the functionality of EV charging stations and / or fuel pumps at service stations [4] to offer additional services. This is because a large part of the necessary infrastructure, such as network access, power supply, computer components, and input devices like touchscreen displays [6], is already in place.

[0009] The invention relates to a technical device with a display means, with input means [6], at least one vehicle connectivity interface [2] for a connection to a product or vehicle and an infrastructure interface for a connection to an internet-connected system [7] or central computer as well as a web server [7] for addressing remotely located computers on which corresponding programs or software applications [8] from the respective provider can run and be operated.

[0010] Here, a subscription-based platform concept with content producers [9] is also possible, allowing multiple providers and market participants. The name of the platform

[12] could be (Service-Connect 25).

[0011] These can include, for example, software manufacturers, vehicle and product manufacturers, OEM car manufacturers, diagnostic software manufacturers, and literature producers. The operator of the diagnostic / service point

[10] provides the infrastructure for the activities described. This is the predominant use case. However, the platform is generally open to everyone, and anyone can register as a creator [9] for a fee and charge for corresponding services and exclusive content.

[0012] It should also be possible to expand the platform

[12] to include further content, products, topics, and areas of activity. Coupled with experience in new systems and AI - artificial intelligence

[11] , such as providing content like: Repair guides with step-by-step instructions Training materials, self-study programs Computer-best trainings Technical documentation for repair and maintenance. Operating instructions for vehicles and products

[0013] Likewise, in a further expansion stage, it is possible to purchase an adapter / dongle [5] to enable the technical condition for a networked platform

[12] in order to operate the service applications and platform

[12] via the connection adapter via Bluetooth and / or Wi-Fi [7], Internet-based via an app through an electronic terminal device and mobile communication device, in particular the mobile phone [6.3]. Inventive use is a completely new business model including technical implementation:

[0014] Thus, an automated service and diagnostic facility [2, 3, 4, 5, 6.1-2-3,] through which vehicle diagnostics and adaptation of control units, control sequences and software updates can be implemented and carried out.

[0015] It enables the reading of error codes, sensor data and condition parameters, as well as the parameterization and activation of additional functions that are already installed in the vehicle and can be made usable through programming or activation.

[0016] Signals can be read out individually - such as for the wheel sensors or wheel rotation sensors to check the function and data transmission to the control units live.

[0017] Similarly, component testing can be carried out as so-called actuator diagnostics, i.e., controlling and functional testing of components such as the cooling fan, which shows the user

[16] that certain components are intact and functional.

[0018] It is also possible to program and reset a detected diagnostic state as well as the occurrence of a maintenance event.

[0019] For this purpose, vehicle / test object-specific data is recorded, evaluated, influenced, overwritten and / or reset.

[0020] Likewise, service functions such as DPF diesel particulate filter regeneration can be initiated.

[0021] Almost all car manufacturers are covered - a total of 56 brands including those from the USA and China.

[0022] After connecting the vehicle diagnostic device [6.4] to a vehicle [1], it receives chassis number, configuration data and vehicle codes and user-entered and / or user-confirmed data for identification, which enables a test object [1] to be processed in a specific and permissible manner.

[0023] The chassis number, as well as spare part numbers and software versions of the installed control units and some components, can be read automatically, which makes the ordering process for new spare parts more error-free.

[0024] This applies to most vehicle models from a wide variety of brands.

[0025] After processing the data, a diagnostic report / protocol

[13] of the processing, e.g. in PDF format, should be able to be sent to a specified email address.

[0026] Should the user still be overwhelmed, it is conceivable to add technical hotline support

[14] . This can be achieved via temporary communication. The helpdesk at the hotline

[14] can then guide the user through the diagnostic or service process [8]. A repair recommendation and assessment are also possible.

[0027] Additionally, an optional, constantly growing error database

[15] is available there.

[0028] To operate the service diagnostic point [6.4] with [2, 3, 4, 5, 6.1-2-3,] a technical possibility for billing the service, e.g. via credit card or PayPal, can / must also be integrated.

[0029] The platform thus also serves as a combination of remote diagnostic tool, knowledge database (manufacturer - brand-specific services and error patterns) and communication interface. Background information:

[0030] The user

[16] wants to know, what is wrong with his product or vehicle [1]. Since processes are not traceable and largely incomprehensible to the customer, he wants to be able to communicate with his vehicle and view error messages.

[0031] He wants to initiate the clearing of error logs in order to investigate whether the error recurs.

[0032] This allows him to find out whether a particular system in your vehicle is functioning fully and reliably or not.

[0033] A study and independent survey of mechanics indicate that 70% of all error messages that appear spontaneously and are subsequently cleared do not reappear permanently. This is often due to error entries being triggered by a single instance where a threshold has been exceeded. The underlying cause, such as insufficient voltage in the vehicle, is frequently the primary trigger for unjustified error entries.

[0034] Thresholds that are exceeded or fallen below include, for example, power supply voltage, temperature, time, ohmic resistance, misfires, short-term contact problems, and many other causes.

[0035] These explanations and points lead to the conclusion that a publicly accessible diagnostic pillar operated by a neutral operator can and will be a very interesting verification and troubleshooting measure for error messages and the performance of services.

[0036] Even if the error still exists, it will be detected again by the system and reset.

[0037] In this case, a technical defect or failure is highly likely and is secured again by the error deletion and its recurrence.

[0038] A repair, either by yourself or as recommended by qualified workshop personnel, is then required.

Claims

[1] No claims have been filed against this application; please publish without claims

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