Tenant app

Abstract

To provide a delivery management system that organizes the movement of a delivery personnel within an apartment complex from the perspective of protecting the privacy of residents and preventing crime within the apartment complex in addition to contributing to improving the working environment of delivery persons.SOLUTION: A delivery management system that allows a delivery person to operate an elevator using a mobile information terminal of the delivery person when delivering goods in an apartment complex equipped with the elevator includes a route setting unit that sets an elevator delivery route in which the elevator used by the delivery person and a boarding and alighting floor of the elevator are specified on the basis of link information between the delivered goods and the resident housing unit of the apartment complex, and an operation setting unit that generates an operation control signal for enabling the elevator specified by the elevator delivery route to be operated from a delivery person's mobile information terminal.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a system for facilitating the movement within an apartment building of a delivery person who delivers delivery items to an apartment building equipped with an elevator.

Background Art

[0002] Patent Document 1 addresses the problem of providing an apartment building intercom system that can reduce the burden on delivery companies when delivering delivery items to multiple households within an apartment building, and in addition, ensure that the residents who receive the items do not feel anxiety or stress. The system includes a communal entrance machine for visitors to call residents, a main indoor unit installed in each individual household to respond to calls, and a control unit for controlling communication between the communal entrance machine and the main indoor unit. The system also has a merchant information registration unit in which the personal authentication information of delivery companies is registered, an authentication unit for verifying whether the delivery company operating the communal entrance machine is a registered delivery company, and a delivery notice control device for notifying the main indoor unit of the arrival of a delivery company. When the authentication unit verifies that the person operating the communal entrance machine is a delivery company, the delivery notice control device displays a delivery destination input screen that allows for batch input of multiple delivery destination households on the display unit of the communal entrance machine, and notifies the main indoor unit of the arrival of the delivery company for the households input from the delivery destination input screen. An apartment building intercom system with these features is disclosed.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] The apartment building intercom system disclosed in Patent Document 1 has a server where facial recognition information of delivery personnel is registered, and the main entrance unit authenticates whether the delivery person operating the main entrance unit is a registered delivery person based on the server's judgment result, and notifies the apartment master unit that the delivery person has arrived. However, in the system disclosed in Patent Document 1, the actions of delivery personnel who have entered the apartment building are not restricted at all and they can move freely within the building, so there is room for improvement from the standpoint of protecting privacy and preventing crime. In addition, the size of apartment buildings has been increasing recently, so the time it takes for delivery personnel to make a single delivery within the building is getting longer, which is one of the causes of the increased workload of delivery personnel. Furthermore, in high-rise buildings such as tower apartments, elevator waiting times are long, which leads to a decrease in the delivery efficiency of delivery personnel.

[0005] Therefore, the present invention aims to contribute to improving the working environment of delivery personnel, including courier companies (sometimes abbreviated as "delivery personnel" in this specification), and to provide a delivery management system that streamlines the movement of delivery personnel within apartment buildings from the standpoint of protecting residents' privacy and preventing crime within apartment buildings. [Means for solving the problem]

[0006] The delivery management system provided by the present invention includes the following embodiments. [1] A delivery management system that enables delivery personnel to operate elevators using their personal information terminals when delivering goods in an apartment building equipped with elevators, comprising: a route setting unit that sets an elevator delivery route that specifies the elevator to be used by the delivery person and the floors on which the elevator will be used for boarding and alighting, based on information linking the delivery goods to the resident's apartment in the apartment building; and an operation setting unit that generates an operation control signal to enable the elevator specified by the elevator delivery route to be operated from the delivery person's personal information terminal. [2] The delivery management system described in [1] above, further comprising a progress management unit for managing the progress of the delivery route of the delivery person. [3] The progress management unit is the delivery management system described in [2] above, which receives signals from an external source and generates information on the delivery person's current location. [4] External signals include information from the delivery person's personal information terminal, as described in [3] above. [5] The delivery management system described in [3] above, wherein external signals include information from an identification means installed in the elevator car. [6] The delivery management system described in [3] above, wherein the operation setting unit generates an operation control signal that enables the operation of an elevator located further along the delivery route than the current location of the delivery person, based on the delivery person's current location information. [7] The delivery management system according to claim 1, wherein the operation setting unit includes a list display setting unit that identifies a plurality of elevators to be used by a delivery person based on information from a route setting unit and generates an operation control signal for displaying a list of the identified plurality of elevators on the delivery person's portable information terminal so that they can be arbitrarily selected; and a sequential display setting unit that generates an operation control signal for sequentially displaying a plurality of operation input screens on the delivery person's portable information terminal based on a plurality of elevator delivery routes corresponding to one elevator selected by the delivery person by inputting an operation to the list display. [Effects of the Invention]

[0007] According to the delivery management system of the present invention, the remote control function for elevators along the delivery person's delivery route is presented to the delivery person's mobile device in a timely manner. As a result, delivery persons save time waiting for elevators and time spent confirming routes, shortening delivery times and improving their working environment. Furthermore, granting delivery persons limited remote control functionality for elevators is also beneficial from the standpoint of protecting residents' privacy and preventing crime within apartment buildings. [Brief explanation of the drawing]

[0008] [Figure 1] This is a block diagram illustrating the functions of an access control system according to one embodiment of the present invention. [Figure 2]This is a flowchart of the processes performed by the visitor registration unit, visitor determination unit, designated receipt determination unit, and receipt instruction unit, which are included in the control device of an access control system according to one embodiment of the present invention. [Figure 3] This is an explanatory diagram illustrating the processes performed by the visitor registration unit, visitor determination unit, designated receipt determination unit, and receipt instruction unit, which are included in the control device of an access control system according to one embodiment of the present invention. [Figure 4] This figure shows an example of an image displayed on the touch panel display during the waiting state before the visitor registration process begins. [Figure 5] This figure shows an example of an image displayed on the touch panel display after the visitor registration process has finished and before the visitor determination process has started. [Figure 6] This figure shows an example of an image displayed on the touch panel display to instruct the recipient to leave the package in the designated delivery space after the processing of the designated delivery method receiving unit has finished. [Figure 7] This figure shows an example of an image displayed on the touch panel display to instruct the recipient to leave the package at the front door as the designated delivery method, after the processing of the designated delivery method receiving unit has been completed. [Figure 8] This figure shows an example of an image displayed on the touch panel display to indicate that the processing of the designated method receiving unit has finished and that in-person delivery is to be selected as the designated receiving method. [Figure 9] This diagram shows the screen displayed after the delivery person has finished entering information into the operation input unit. [Figure 10] This diagram illustrates the process performed by an access control system according to one embodiment of the present invention when placing items in a designated delivery space. [Figure 11] This figure shows an example of an image displayed on the touch panel display when image recognition of a delivery item is being performed, as an example of the processing in the delivery item registration section. [Figure 12] This diagram shows the state after the delivery item registration process by the delivery item registration department has been completed, and an identification code indicating the URL of the website where the registration details will be displayed is shown on the delivery person's mobile device's touch panel display. [Figure 13] An example of a display image based on the website of the URL indicated by the identification code shown in FIG. 12, where (a) shows a list of house numbers for home delivery, (b) shows a list of house numbers for front-door placement, and (c) shows a list of house numbers of the recipients of the delivered items placed in the placement space. [Figure 14] FIG. showing an example of an image displayed on a touch panel display when an identification code attached to a delivered item is generated as an example of the processing of the delivered item registration unit. [Figure 15] A diagram showing the relationship between the identification code attached to the delivered item and the delivered item, where (a) is an example of a display image of the URL, and (b) is an example of a sticker with the identification code displayed. [Figure 16] FIG. showing an example of a display image for notifying the delivery person's portable information terminal that the delivered item can be stored in the placement space by the processing of the placement entry control unit. [Figure 17] FIG. showing an example of a display image for notifying the delivery person's portable information terminal that the delivered item has been successfully stored in the placement space by the processing of the placement entry control unit. [Figure 18] FIG. showing an example of an operation screen (administrator registration screen) for administrator registration in the resident app. [Figure 19] FIG. showing an example of an operation screen (user registration screen) for user registration in the resident app. [Figure 20] FIG. showing an example of an operation screen (receiving specification screen) for specifying the receiving method of the delivered item in the resident app. [Figure 21] FIG. showing a screen (visiting history screen) for displaying the visiting history in the resident app. [Figure 22] FIG. showing a screen (visit response screen) for displaying the visit of a visitor in the resident app. [Figure 23] FIG. showing a screen (delivery notice screen) for displaying the delivery notice and the receiving status in the resident app. [Figure 24] An explanatory diagram of the processing executed by the entry / exit management system according to an embodiment of the present invention when receiving from the placement space. [Figure 25] This image shows the delivery notification screen in the resident app, indicating that all delivered items have been received. [Figure 26] This diagram shows the screen (smart lock screen) that displays the operating status of the smart lock in the resident app. [Figure 27] This figure shows an example of the operation screen (shared space reservation screen) for reserving shared spaces in the resident app. [Figure 28] This diagram shows the calendar operation screen (calendar screen) in the app for residents. [Figure 29] This diagram shows the screen in the resident app that displays text-based notifications from the management office (management office text notification screen). [Figure 30] This figure shows the screen (bulletin board screen) in the resident app that displays information that was previously posted on a bulletin board. [Figure 31] This diagram shows the screen in the resident app that displays flyer advertisements received by the management office (flyer advertisement screen). [Figure 32] This is a block diagram illustrating the functions of a delivery management system according to one embodiment of the present invention. [Figure 33] This diagram shows the display in the delivery management system according to this embodiment after the delivery person has completed inputting information for multiple delivery items into the operation input unit. [Figure 34] This diagram shows the state after the delivery item registration process by the delivery item registration unit has been completed, and the processing by the delivery management device has also been completed, and an identification code indicating the URL of the website that displays the registration details and delivery route is displayed on the delivery person's mobile device's touch panel display. [Figure 35] This diagram illustrates the process performed by the delivery management unit in this embodiment. [Figure 36] This figure shows an example of a delivery route generated by the Delivery Management Department. [Figure 37] Figure 34 shows a screen displayed on the website at the URL indicated by the identification code, illustrating an overview of the delivery route. [Figure 38] This figure shows an example of a display image that notifies the delivery person's mobile device that the delivery item is not yet ready to be placed in the delivery space because the processing of the delivery entry control unit has not yet been executed. [Figure 39] This figure shows an example of a display image that notifies the delivery person's mobile device that the delivery item is ready to be placed in the designated delivery space after processing by the delivery entry control unit. [Figure 40] This figure shows an example of a display image that notifies the delivery person's mobile device that the delivery item has been successfully placed in the designated delivery space, as processed by the delivery entry control unit. [Figure 41] This figure shows an example of the screen displayed on the delivery person's mobile device after the delivery to the designated delivery area has been completed and before delivery to each building of the apartment complex begins. [Figure 42] This is an example of the elevator operation screen displayed on the delivery person's mobile device when they deliver goods along a delivery route using the first elevator in Building A. [Figure 43] This figure shows an example of the screen displayed on the delivery person's mobile device after the "Complete" button image, located to the right of the display of apartment number 503 in Figure 42, is touched. [Figure 44] Figure 43 shows an example of a screen displayed on the delivery person's mobile device after the progress management department determines that the delivery person has entered the first elevator car in Building A by touching the "1" button image on the display screen shown. [Figure 45] This figure shows an example of a screen displayed on the delivery person's mobile device after the operation setting unit 920 determines that the "Complete" button image on the display screen shown in Figure 44 has been touched. [Figure 46] This figure shows an example of a screen that appears when you touch the elevator button image for Building D on a screen equivalent to Figure 45. [Figure 47] This figure shows an example of a screen that appears when the delivery person touches the "Complete" button image after the delivery has finished leaving the package at the front door of the last delivery destination, apartment number 1421, along the delivery route. [Figure 48]This figure shows an example of a screen that appears after the delivery person touches the "1" button image on the display screen in Figure 47. [Figure 49] This figure shows an example of the screen that appears after the delivery person touches the "Complete" button image on the display screen shown in Figure 48. [Figure 50] This is a block diagram illustrating the functionality of a delivery management system according to another example of one embodiment of the present invention. [Figure 51] This figure shows another example of a delivery route generated by the delivery management department based on the block diagram shown in Figure 50. [Modes for carrying out the invention]

[0009] Embodiments of the present invention will be described below with reference to the drawings.

[0010] (First Embodiment) Figure 1 is a block diagram illustrating the functions of an access control system according to one embodiment of the present invention.

[0011] The access control system 1000 according to this embodiment is installed in an apartment building MD that includes a vestibule AH with an outer door OG, an entrance hall EH, a storage space CS, a management room CR, and multiple resident units DU. In this specification, the term "apartment entrance" may be used as a general term for the vestibule AH and the entrance hall EH. The access control system 1000 includes an information input / output device 200 installed in the vestibule AH, and a control device 100 that can communicate with the information input / output device 200. In this embodiment, the control device 100 and the information input / output device 200 are able to communicate via a network line NW.

[0012] The control device 100 may be installed inside the apartment building's management unit (MD) or outside the apartment building's management unit. A specific example of installation outside the apartment building's management unit is that it may be installed in the management company's server room.

[0013] The information input / output device 200 shares the same basic configuration as the main entrance unit of an intercom system commonly installed in the vestibule AH of an apartment building MD. In a typical intercom system, the main entrance unit is equipped with a keypad, camera, microphone, and speaker. A visitor who enters the vestibule AH from the outer door OG presses the apartment number they are visiting on the main entrance unit to communicate with the resident, who then operates the room unit to unlock the automatic lock on the entrance / exit door EG located between the vestibule AH and the entrance hall EH.

[0014] The control device 100 includes a visitor determination unit 110, a designated receipt determination unit 115, a receipt instruction unit 120, and a communication unit. In Figure 1, the communication unit is shown divided into a resident communication unit 131 for communication with residents and a management communication unit 132 for communication with information input / output devices 200, etc., based on their purpose, but in terms of hardware, it may be composed of a common communication module.

[0015] The visitor determination unit 110 determines the purpose of the visitor to the apartment building MD, and thereby determines whether the visitor is a delivery person whose purpose is to deliver goods. If the visitor determination unit 110 determines that the visitor is a delivery person, the designated delivery determination unit 115 determines whether the resident of the apartment building MD, which is the destination, has specified a delivery method in advance. If the designated delivery determination unit 115 determines that a delivery method has been specified, it outputs a signal indicating the designated delivery method. The delivery instruction unit 120 receives the signal indicating the designated delivery method output by the designated delivery determination unit 115 and generates a control signal to transmit the delivery method decided by the resident to the information input / output device 200. This control signal is output from the delivery instruction unit 120 and input to the information input / output device 200 via the management communication unit 132.

[0016] The information input / output device 200 has a visitor information receiving unit 210 that receives information indicating a visitor's arrival and transmits this information to the visitor determination unit 110. The visitor determination unit 110 performs a process to determine whether the visitor is a delivery person based on the information from the visitor information receiving unit 210. The information input / output device 200 also includes a designated method receiving unit 220 that receives a control signal generated by the receiving instruction unit 120 and notifies the delivery person of the designated receiving method, and a designated method notification unit 230 that notifies the delivery person of the receiving method decided by the resident based on the control signal received by the designated method receiving unit 220. The designated method notification unit 230 may be a speaker, but an image display device such as a liquid crystal display is preferable because it can notify a variety of information.

[0017] When a visitor is the delivery person and a designated delivery method has been set, the delivery person can quickly learn the designated delivery method set by the resident, thus avoiding the need to take the delivered item back for redelivery and improving delivery efficiency by eliminating waiting time until the designated delivery method is known. Furthermore, residents can convey their intentions to the delivery person without direct communication, which is preferable from a security standpoint. In the case of an intercom, there is a possibility that a malicious third party may operate the main entrance intercom by impersonating a delivery person, and if a child or elderly person answers, they may try to commit fraud by having the individual entrance ED opened. However, with the access control system 1000 according to this embodiment, residents can quickly notify the delivery method without disclosing any personal information, including whether they are in their room or not, so the above-mentioned problems are less likely to occur.

[0018] Furthermore, by using this system, which is designed to notify residents of visitors, to also notify administrators of visitors, business-related visits can be managed centrally. Specifically, since the visit interface for mail and newspaper delivery is standardized, mail and newspaper delivery personnel can visit the administrator, enter the building, and place their mail in the mailbox. This makes it possible to restrict visitors whose purpose is, for example, distributing flyers (flyer distributors). In the case of registered mail, the visit option can be selected and the system can be operated in the same way as cash-on-delivery.

[0019] The resident communication unit 131 of the control device 100 according to this embodiment can communicate with the resident's personal information terminal 400. In Figure 1, as a specific example, a wireless communication device 700 capable of connecting a network line NW and the personal information terminal 400 is installed in the resident's dwelling unit DU, and notification information transmitted from the resident communication unit 131 is transmitted to the personal information terminal 400 via the wireless communication device 700 through the network line NW.

[0020] Since residents can communicate with the control device 100 using a portable information terminal 400, the system according to this embodiment can be introduced without modifying or replacing the intercom unit in the living room.

[0021] The following will explain in detail the processes performed by the access control system 1000 according to one embodiment of the present invention, using as a specific example the case in which an information input / output device 200 is provided by modifying an existing intercom in the windbreak room AH of an apartment building MD. Figure 2 is a flowchart of the processes performed by the visitor registration unit, visitor determination unit, designated receipt determination unit, and receipt instruction unit of the control device of the access control system according to one embodiment of the present invention. Figure 3 is an explanatory diagram of the processes performed by the visitor registration unit, visitor determination unit, designated receipt determination unit, and receipt instruction unit of the control device of the access control system according to one embodiment of the present invention. The processes performed by the control device 100 will be explained mainly with reference to Figure 2, and the exchange of information between the control device 100 and the information input / output device 200 will be explained mainly with reference to Figure 3.

[0022] Figure 4 shows an example of an image displayed on the touch panel display during the waiting state before processing by the visitor registration unit begins. Figure 5 shows an example of an image displayed on the touch panel display after processing by the visitor registration unit has finished and before processing by the visitor determination unit begins. Figure 6 shows an example of an image displayed on the touch panel display after processing by the designated method receiving unit has finished and to instruct the recipient to leave the package in the designated delivery space as the designated delivery method. Figure 7 shows an example of an image displayed on the touch panel display after processing by the designated method receiving unit has finished and to instruct the recipient to leave the package in front of the entrance as the designated delivery method. Figure 8 shows an example of an image displayed on the touch panel display after processing by the designated method receiving unit has finished and to instruct the recipient to deliver the package in person as the designated delivery method.

[0023] The existing intercom is equipped with a camera CM1 that functions as an information gathering device, and a touch panel display that functions as a designated method notification unit 230 and an operation input unit 240. By displaying a predetermined screen on this touch panel display and accepting operation input to input information, it functions as an information input / output device 200.

[0024] First, a screen like the one shown in Figure 4 is displayed on the touch panel display, enabling camera CM1 to photograph the visitor. By positioning the visitor in front of camera CM1 so that their upper body (from the shoulders up) is within the displayed frame, camera CM1 can obtain the image information necessary for facial recognition.

[0025] Image information captured by camera CM1 is transmitted to the visitor registration unit 140 of the control device 100 (Figure 3, step S200). The visitor registration unit 140 generates visitor identification information for identifying visitors based on the information obtained from the information collection device located at the main entrance, i.e., the image information captured by camera CM1. The generated visitor identification information is stored in the storage unit 160 of the control device 100 (Figure 3, step S201).

[0026] In Figures 1 and 3, the visitor registration unit 140 is provided in the control device 100, but it is not limited to this. For example, from the viewpoint of increasing the processing speed of the visitor registration unit 140, the visitor registration unit 140 may be provided in the information input / output device 200. Also, in Figures 1 and 3, the visitor identification information is stored in the storage unit 160, but it is not limited to this. The visitor identification information may be stored in the storage device 600, or in both. In the following description, the storage unit 160 shown as the storage location for information (data) is just one example, and the storage device 600 may be the storage location, or both may be storage locations. Hereinafter, the storage unit 160 and the storage device 600 will be collectively referred to as "storage unit, etc."

[0027] The visitor registration unit 140 may determine whether or not a visitor is a registered visitor. Specifically, it extracts facial features from the image information and compares them with, for example, the registered visitor database stored in the storage unit 160 of the control device 100. If the facial features match those of a registered visitor in the database within an acceptable error range, it determines that the visitor is a registered visitor.

[0028] Once the visitor registration unit 140 has finished generating and saving visitor identification information, the visitor registration unit 140 sends a control signal to the information input / output device 200 (Figure 3, step S202) to start a predetermined process in the operation input unit 240. Specifically, as shown in Figure 5, the touch panel display shows the visitor's registration image, as well as an operation input image including a numeric keypad, and the process starts to make the area where the operation input image is displayed function as the operation input unit 240.

[0029] In Figure 5, in addition to the numeric keypad, a cancel button and a confirmation display of the entered dwelling unit number are shown as input images for operation. Furthermore, buttons for visiting, delivery, and contacting the management office (CR) are also displayed.

[0030] The visit button is used to inform residents that a visitor wishes to enter the building through the entrance / exit door EG and have a face-to-face meeting with the resident. Since registered mail and cash-on-delivery services also require face-to-face meetings with residents, the visit button includes an indicator to show that these cases are also included. Thus, having an input means on the operation input unit 240 to directly communicate the purpose of the visit reduces the working time for delivery personnel and alleviates the burden of delivery work.

[0031] The following example illustrates the case where the purpose of the visit is delivery. In this case, the dwelling unit number and the delivery button are pressed in Figure 5. As a result, a signal indicating that the purpose is delivery is output from the operation input unit 240 to the visitor information receiving unit 210 (Figure 3, step S203). The visitor information receiving unit 210 outputs that signal or a signal generated in response to the input of that signal. The signal output from the visitor information receiving unit 210 is input to the visitor determination unit 110 via the network line NW and the management communication unit 132 (Figure 3, step S204).

[0032] The visitor determination unit 110 acquires information regarding the purpose of the visit (visitor purpose information) upon receiving this signal (Figure 2, step S100). Note that the signal output from the visitor information receiving unit 210 is not directly input to the visitor determination unit 110, but is stored, for example, in the storage unit of the control device 100, and the visitor determination unit 110 may access the storage unit 160 as needed to acquire the necessary information. In the following description, this embodiment also includes cases where information exchange between each unit is carried out via a storage unit or the like.

[0033] The visitor determination unit 110 determines whether the visitor is a delivery person or not based on the visitor purpose information (Figure 2, step S101). If it determines that the visitor is a delivery person, the visitor determination unit 110 enables the designated recipient determination unit 115 to start executing its processing (Figure 3, step S205).

[0034] The designated recipient determination unit 115 acquires information regarding the dwelling unit number of the delivery destination (dwelling unit number information) (Figure 2, step S102). The signal containing the dwelling unit number information has already been input to the visitor information receiving unit 210 in step S203 and output from the visitor information receiving unit 210 in step S204.

[0035] Next, the designated recipient determination unit 115 accesses the storage unit, etc. (storage unit 160 in Figure 3) and obtains information regarding delivery instructions (delivery instruction information) for the dwelling unit number obtained by executing step S102 (step S103 in Figure 2, step S206 in Figure 3).

[0036] The designated delivery determination unit 115 determines, based on the acquired delivery instruction information, whether the resident of the dwelling unit number to be delivered (receiving resident) has specified a delivery method in advance (Figure 2, step S104). If it determines that the receiving resident has specified a delivery method, the designated delivery determination unit 115 generates a signal indicating the specified delivery method (receiving specification signal) (Figure 2, step S105) and outputs it to the delivery instruction unit 120 (Figure 3, step S207).

[0037] Upon receiving the delivery designation signal, the delivery instruction unit 120 outputs the delivery designation signal to the designation method receiving unit 220 via the network line NW and the management communication unit 132 (Figure 2, step S106; Figure 3, step S208). The designation method receiving unit 220, upon receiving the delivery designation signal in the information input / output device 200, sends a control signal to the designation method notification unit 230 (Figure 3, step S209), and the designation method notification unit 230 makes it possible to notify the delivery person of the designated delivery method. The delivery instruction unit 120, upon receiving the delivery designation signal, also outputs a signal regarding the time the predetermined control signal was generated to the delivery time management unit 195 (Figure 3, step S212). The delivery time management unit 195 will be described later.

[0038] Thus, in the access control system 1000 according to this embodiment, if the visitor is a delivery person, the resident is not notified of the delivery person's arrival, so the resident does not need to deal with the delivery person. If the resident is unable to deal with the visitor, such as when they are in a meeting while teleworking, they can concentrate on their work by selecting either delivery to the designated delivery space CS or delivery to the front door as the designated delivery method. Even in such cases, the delivery history is appropriately stored in the memory unit, etc., and this information is reflected in the resident application described later (see Figure 21). Therefore, the resident can find out that a delivery has been left in the delivery space CS, etc., by checking the visit history screen.

[0039] The control device 100 of the access control system 1000 according to this embodiment includes a designated delivery setting unit 111 that stores the designated delivery method set by the resident in a storage unit or the like. For example, the resident can set whether to use delivery to a designated delivery space CS, delivery to the front door, or home delivery as the designated delivery method from a resident application installed on the resident's mobile information terminal 400 (see Figure 20). The designated delivery setting unit 111 receives this setting information, for example from the resident's mobile information terminal 400 (Figure 3 step S210), and stores the designated delivery method in a storage unit or the like (storage unit 160 in Figure 3) (Figure 3 step S211).

[0040] The designated delivery setting unit 111 receives information about the resident's location and includes a designated fictitious unit 112 that, if the resident is outside a predetermined range, considers the delivery method previously set by the resident as the designated delivery method. On the delivery designation screen of the resident app shown in Figure 20, selecting "Automatic detection of presence / absence" allows the execution of processing by the designated fictitious unit 112 to begin, and selecting "Manual" allows the execution of this process to be stopped. Specific examples of pre-set delivery methods include setting "Home Delivery" as the designated delivery method when the resident is inside the resident's dwelling unit (DU), and setting "Delivery to the delivery space (CS)" or "Delivery to the front door" as the designated delivery method when the resident is outside the resident's dwelling unit (DU) or the apartment building (MD).

[0041] In this way, if the resident is outside the designated area, a pre-set delivery method (for example, delivery to a designated delivery space CS) is automatically set. This frees residents from the hassle of changing their designated delivery method every time their location changes, and prevents delivery personnel from having to take back packages because the resident did not properly set the designated delivery method.

[0042] The method for identifying the location of a resident is not limited. For example, the location may be identified based on the GPS location information of the resident's mobile device 400, or it may be identified based on the connection status between the resident's mobile device 400 and a wireless communication device 700 installed in the resident's dwelling unit DU or a wireless communication device 710 installed on the premises of the apartment building MD but in a location other than the resident's dwelling unit DU.

[0043] In Figures 6 to 8, the area where the image of the registered visitor was displayed in Figure 5 now displays an image indicating the designated delivery method. In Figure 6, delivery to the designated delivery space CS is specified; in Figure 7, delivery to the front door ED is specified (front door delivery); and in Figure 8, delivery with direct contact with the delivery person (home delivery) is specified.

[0044] A delivery person may visit an apartment building (MD) with multiple deliveries and wish to deliver them to different residents. In this case, by pressing the button labeled "Next," the user reaches the state of the operation input unit 240 after step S202 in Figure 3, where a screen similar to the one shown in Figure 5 (with the apartment number not entered) is displayed. From this screen, the delivery person can perform a process to confirm the designated delivery method for the other deliveries.

[0045] Figure 9 shows the screen displayed after the delivery person has completed entering information for multiple delivery items into the operation input unit 240. In Figure 9, the area where the image of the registered visitor was displayed in Figure 5 now displays an image of a list showing the dwelling unit number for each delivery method. The delivery methods, from left to right on the screen, are "Home Delivery," "Leave at Front Door," and "Leave in Designated Delivery Space."

[0046] The following explanation, using Figure 2, describes the cases where the visitor in step S101 is not the delivery person and where the designated delivery method is not set in step S104.

[0047] If the visitor in step S101 is not a delivery person, the visitor determination unit 110 determines whether the visitor is a visitor to a resident (Figure 2, step S107). Specifically, a signal indicating that the "Visit" button has been pressed in the operation input unit 240 is input to the visitor information receiving unit 210, and the visitor determination unit 110 determines whether this signal or a signal based on this signal has been output from the visitor information receiving unit 210 and input to the visitor determination unit 110. As mentioned above, this embodiment also includes a case where information based on the signal from the visitor information receiving unit 210 is input to a storage unit, etc., and the visitor determination unit 110 accesses the storage unit, etc., reads this information, and determines whether the visitor is a visitor to a resident.

[0048] If the visitor is determined to be a visitor to a resident in step S107, the visitor determination unit 110 generates a control signal to inform the resident that there is a visitor (Figure 2, step S108), and outputs this control signal to the resident communication unit 131 (Figure 2, step S109). The resident communication unit 131 transmits this control signal or a signal based on this control signal to the resident's portable information terminal 400.

[0049] Upon receiving such a signal, the portable information terminal 400 displays a screen, such as the one shown in Figure 22, on the resident application. In Figure 22, the visitor's name, "Yoshiko-san," is displayed based on the visitor identification information registered in the visitor registration unit 140, and an image taken by camera CM1 is displayed. Residents can use the buttons displayed on this visitor screen to perform appropriate operations, such as making an intercom-like call or granting entry to the building via the entrance / exit door EG. Note that Figure 22 displays a still image of the visitor. Since the processing time required to display a still image is short, residents can quickly visually confirm the visitor.

[0050] Furthermore, if the visitor determination unit 110 determines in step S101 that the visitor is a delivery person, and the designated delivery determination unit 115 determines in step S104 that no designated delivery method has been set, the process in step S108 described above may be executed. In that case, it is preferable that the system is configured so that the resident is shown a delivery specification screen as shown in Figure 20 instead of a visitor screen as shown in Figure 22, and the process from step S105 onwards is executed once the resident sets a designated delivery method.

[0051] If step S107 determines that the visitor is not a visitor to a resident, the visitor determination unit 110 determines whether the visitor is a visitor to the management room CR (Figure 2, step S110). If step S110 determines that the visitor is a visitor to the management room CR, the visitor determination unit 110 generates a control signal to inform the management room CR that there is a visitor (Figure 2, step S111), and outputs this control signal to the management communication unit 132 (Figure 2, step S112). The resident communication unit 131 transmits this control signal or a signal based on this control signal to the computer 300 in the management room CR.

[0052] Visitors to the management office (CR) include postal workers who place mail in the mailboxes (MB) and flyer distributors who attempt to place flyers in the mailboxes (MB). In the case of flyer distributors, it is acceptable to not allow them to place flyers and instead have the manager simply receive them. The received flyers can be scanned and displayed on the flyer advertisement screen of the resident app (see Figure 31). By operating in this manner, the amount of flyers discarded as paper waste will be reduced.

[0053] If step S110 determines that the visitor is not a visitor to the management room CR, the visitor determination unit 110 executes step S100 again to obtain visit purpose information. As a result, the visitor determination unit 110 enters a standby state where it constantly checks for the presence or absence of visit purpose information by referring to the visitor information receiving unit 210 or the storage unit, etc.

[0054] The above explanation uses the example of a case where the information input / output device 200 is provided by modifying an existing intercom in the entrance hall (EH) of an apartment building (MD), but it is not limited to this. For example, the information input / output device 200 may be a separate device attached to the housing of the existing intercom in the entrance hall (EH).

[0055] The visitor information receiving unit 210 and the designated method receiving unit 220, provided in this separate device, can communicate with the portable information terminal 500, for example, via a wireless communication device 700 provided in the vestibule AH. The touch panel display of the visitor's portable information terminal 500 can then function as the designated method notification unit 230 and the operation input unit 240. In this case, the visitor information receiving unit 210 can receive operation input information from the delivery person's portable information terminal 500. The designated method receiving unit 220 can also display the designated delivery method on the delivery person's portable information terminal 500. Furthermore, it is possible to transmit information based on the image captured by the camera of the delivery person's portable information terminal 500 to the visitor registration unit 140.

[0056] In this way, all necessary information can be obtained and notified using the visitor's portable information terminal 500, without using the functions of the existing intercom. In this case, since modification of the existing intercom is unnecessary, the installation period can be shortened, and in a preferred example, the system according to this embodiment can be introduced to an apartment building MD without shutting down the existing intercom at all.

[0057] Preferably, the information input / output device 200 exchanges information with the visitor's mobile information terminal 500 using a web application installed on the visitor's mobile information terminal 500. With a web application, even if the visitor does not install a special app on their mobile information terminal 500, they can simply open a web browser to transmit information about their purpose of entering the building to the visitor information receiving unit 210 of the information input / output device 200, and receive information about the method of receiving information from the designated method receiving unit 220.

[0058] If the visitor communicating with the control device 100 using the mobile information terminal 500 is a delivery person, the purpose of the visit can be communicated to multiple residents at once by appropriately configuring the interface application installed on the mobile information terminal 500. This eliminates the need to repeatedly confirm the designated delivery method for each delivery item, and allows the delivery person to prepare the list shown in Figure 9, thereby significantly reducing the time spent visiting the apartment building's delivery unit (MD). Even in this case, the access control system 1000 according to this embodiment can determine that a delivery person has visited the apartment building's delivery unit (MD) by receiving information about the purpose of the visit in the processing of the visitor information receiving unit 210 located at the main entrance.

[0059] Next, based on the list shown in Figure 9, the processes executed by the control device 100 when a delivery person places a delivery item in the designated delivery space CS will be explained. Figure 10 is an explanatory diagram of the processes executed by an access control system according to one embodiment of the present invention when placing a delivery item in the designated delivery space.

[0060] The control device 100 has a delivery item registration unit 150 that generates delivery item identification information linked to the delivery item based on information collected by an information collection device located in the entrance hall EH. In Figure 10, a portable camera (camera PCM1) is installed at the main entrance of the intercom, which functions as an information input / output device 200, as the information collection device. The information collection device may also be the camera of the delivery person's portable information terminal 500.

[0061] The delivery item registration unit 150 activates the information collection device (camera PCM1 or the camera of the portable information terminal 500) (step S220) and instructs the delivery person to use the information collection device (camera PCM1 or the camera of the portable information terminal 500) to photograph, for example, the shipping label and the packaging of the delivery item. The delivery item registration unit 150 receives the image data captured from the information collection device (step S221) and uses this data to create delivery item identification information for each delivery item. For example, text information is extracted from the image of the shipping label, and information about the appearance of the delivery item (shape, color, position of the shipping label) is extracted from the packaging, and information containing this information is created as delivery item identification information.

[0062] The generated delivery identification information is stored in a storage unit (a storage unit 160 built into the control device 100 and / or a storage device 600 connected to the control device 100 via a network line NW) (step S222).

[0063] Figure 11 shows an example of an image displayed on the touch panel display when image recognition of a delivery item is being performed, as an example of the processing in the delivery item registration unit. In Figure 11, a list of delivery items to be left in the delivery space CS shown in Figure 9 is displayed, and the image of the fourth item on this list, which is addressed to the resident of apartment number 401, is being captured. If the captured image displayed within the frame contains the necessary information, the image is saved as a snapshot (still image export). To collect the necessary information, instructions such as "Please put the entire delivery item within the frame," "Change the angle and put the entire delivery item within the frame," and "Please put the shipping label within the frame" may be displayed on the touch panel display.

[0064] Once the necessary image information has been acquired and the delivery item identification information has been generated, a message such as "Please photograph the next delivery item" should be displayed, and the process to generate the delivery item identification information for the next delivery item should be executed. If the delivery item identification information has been generated correctly, the display color of the list may be changed to indicate that the process is complete, as shown in the list of the delivery space CS in Figure 11, or "Completed" may be displayed.

[0065] Figure 12 shows the state after the delivery registration process by the delivery registration unit has been completed, and an identification code (a two-dimensional image identification code) indicating the URL of the website that displays the registration details on the delivery person's mobile information terminal 500 is displayed on the touch panel display. Figure 13 is an example of a display image based on the website URL indicated by the identification code shown in Figure 12, where (a) shows a list of dwelling unit numbers to be delivered, (b) shows a list of dwelling unit numbers to be left in front of the door, and (c) shows a list of dwelling unit numbers of recipients of deliveries to be left in the designated delivery space.

[0066] The display in Figure 12 is shown on the touch panel display by the delivery item registration unit 150 after it has finished generating delivery item identification information for the multiple delivery items shown in Figure 11. The delivery person reads this identification code with the camera of the personal information terminal 500, which launches a browser on the personal information terminal 500 and moves to a designated site where the image shown in Figure 13 is displayed. On the website at the URL indicated by the identification code in Figure 12, the delivery status can be checked for each of the following: home delivery (a), delivery to the front door (b), and delivery to a designated delivery space (c), as shown in Figure 13.

[0067] Alternatively, the delivery item registration unit 150 may directly display the image in Figure 13 on the delivery person's mobile information terminal 500 without using the touch panel display (step S223). When visitor registration is completed in the visitor registration unit 140, if the visitor registration unit 140 is performing processing to enable information exchange with the delivery person's mobile information terminal 500 using a predetermined web application, the delivery item registration unit 150 should perform the processing to display the image in Figure 13 in that web application.

[0068] Figure 13(b) shows, as an example, the completed delivery of packages to the front doors of apartments 511 and 311. The process of changing this display may be initiated by the delivery person pressing the "Complete" button to the right of the apartment number, or by other means.

[0069] As another example, the process of changing the display in Figure 13 to indicate that the delivery of the package has been completed may be initiated, provided that the delivery person who registered the package is captured on camera CM5 installed inside the entrance / exit door EG. This process can be executed by the exit / exit control unit 185, which will be described later. Alternatively, if an RF tag is attached to the package, the above process may be initiated, provided that the package has reached the resident's dwelling unit DU and the communication device attached to the individual entrance ED has properly communicated with the RF tag.

[0070] In the above description, the delivery item registration unit 150 generates delivery item identification information based on an image captured using the camera PCM1 or the camera of the portable information terminal 500, but this is not limited to this. For example, an identification code including the delivery item identification information may be affixed to the delivery item, as described below.

[0071] Figure 14 shows an example of an image displayed on the touch panel display when an identification code to be affixed to a delivery item is being generated, as an example of the processing in the delivery item registration unit. Figure 15 shows the relationship between the identification code to be affixed to a delivery item and the delivery item, where (a) is an example of a URL display image and (b) is an example of a sticker with the identification code displayed.

[0072] In this example, the delivery item registration unit 150 generates a control signal to form an identifier that will be attached to the delivery item and contains information corresponding to the delivery item identification information. Based on this control signal, an identification code containing the delivery item identification information is generated as one specific example of the identifier, and a sticker displaying this identification code is printed by a printer 250 installed in the vestibule AH. Figure 14 shows that the identification code displayed on the sticker to be attached to the delivery item for dwelling unit 401 is displayed on the touch panel display and is ready for printing.

[0073] Figure 15(b) shows a sequence of stickers to be affixed to deliveries for apartment numbers 223, 718, 605, and 401, in descending order from top to bottom. Since these stickers do not display information that identifies the recipient of the delivery, such as the apartment number, privacy can be protected by affixing them to cover the shipping label attached to the delivery. On the other hand, since the item number from the list in Figure 15(a) (1-4 in Figure 15(b)) is displayed on each sticker, the delivery person can rely on this item number to accurately affix the sticker and accurately identify the delivery after the sticker has been affixed.

[0074] Furthermore, even when a sticker displaying an identification code is not used, as in the case where the delivered item is imaged and delivery item identification information is generated as described above, the delivery item registration unit 150 may generate an identification code associated with the delivered item. This identification code may be used for exiting the delivery space CS.

[0075] The control device 100 includes an entry / entry control unit 180 that manages entry into the building or room using visitor identification information generated by the visitor registration unit 140 based on information obtained from an information gathering device (camera CM1) located in the main entrance (specifically, the vestibule AH). Figure 1 shows a configuration in which the entry / entry control unit 180 reads visitor identification information stored in the storage unit 160 by the visitor registration unit 140, but is not limited to this. The visitor identification information generated by the visitor registration unit 140 may be directly input to the entry / entry control unit 180, or the entry / entry control unit 180 may read visitor identification information stored in the storage device 600 by the visitor registration unit 140.

[0076] Once all delivery items have been registered in the delivery item registration unit 150, the entry / entry control unit 180 activates the camera CM4 located outside the entry / exit door EG, enabling the camera CM4 to capture images of the delivery person (step S224). Once camera CM4 obtains the image information necessary for facial recognition, it transmits that information to the entry / entry control unit 180 (step S225). In Figure 1, the images captured by cameras CM2 to CM5 are input to the control unit 100 via the camera management device 320, so in reality, the camera management device 320 performs the processing in step S225.

[0077] Alternatively, instead of the entry / exit control unit 180 activating the camera CM4, a motion sensor installed outside the entry / exit door EG may activate the camera CM4 when it detects a person outside the entry / exit door EG. Or, the camera CM4 may always be operating and functioning as a motion sensor, and when the camera CM4 detects a person, it may determine the position of the face, acquire the information necessary for facial recognition, and transmit it to the entry / exit control unit 180.

[0078] The entrance / entry control unit 180 reads visitor identification information from a memory unit (memory unit 160 in Figure 10) as appropriate (step S226), and determines in step S225 whether the face image received by the entrance / entry control unit 180 is that of a registered delivery person. If the face image is that of a registered delivery person, it generates a control signal indicating that the entrance / exit door EG may be unlocked, and transmits this control signal to the door opening / closing management device 310 located in the management room CR (step S227). Upon receiving this control signal, the door opening / closing management device 310 outputs a control signal to the entrance / exit door EG to unlock it (step S228), allowing the delivery person to enter the entrance / exit door EG.

[0079] The entrance / entry control unit 180 may manage the entry or exit of residents using the resident's identification information. For example, the control device 100 uses the camera of the resident's mobile information terminal 400 to input a facial image of the resident from the user registration screen of the resident application shown in Figure 19, and records the resident identification information linked to that facial image in a storage unit or the like. The entrance / entry control unit 180 performs facial recognition based on the image of the person captured by the camera CM4 and determines whether or not the person is included in the resident identification information stored in the storage unit or the like (a registered resident). If the person captured by the camera CM4 is a registered resident, it generates a control signal indicating that the entrance / exit door EG may be unlocked and transmits this control signal to the door opening / closing management device 310 located in the management room CR. Upon receiving this control signal, the door opening / closing management device 310 outputs a control signal to the entrance / exit door EG to unlock it. This allows registered residents to enter the building through the entrance / exit door EG without having to perform any unlocking operations.

[0080] In this case, if multiple people are captured by camera CM4, and not all of those captured are registered residents, an alarm may be displayed or a notification may be sent to the management office (CR) prompting them to register as visitors. This prevents unregistered individuals (suspicious persons) from entering the apartment building (MD) along with residents.

[0081] The control device 100 includes a delivery entry control unit 170 that manages the entry of the delivery person into the delivery space CS using delivery item identification information. When the building entry control unit 180 completes a series of processes, the delivery entry control unit 170 becomes capable of executing predetermined processes (step S229). The delivery entry control unit 170 enables the operation of an information collection device whose collection range is the entrance side of the delivery space CS (steps S230, step S233). In Figure 2, the camera CM2 and the portable camera PCM2 installed on the entrance side of the entrance / exit door CSD of the delivery space CS correspond to the information collection device.

[0082] The delivery entry control unit 170 determines whether a delivery person authorized to enter the building by the entry / entry control unit 180 is attempting to enter the delivery space CS, based on information such as image data acquired from camera CM2, one of the information collection devices (step S231), and visitor registration information acquired from the recording unit, etc. (storage unit 160 in Figure 10) (step S232).

[0083] If the delivery entry control unit 170 determines that the person whose face has been recognized by the image captured by the camera CM2 is the correct delivery person, it collects an image of the delivery item held by the delivery person from the camera PCM2 (step S234), compares it with the delivery item identification information obtained from the recording unit, etc. (storage unit 160 in Figure 10) (step S232), and determines whether the delivery person is properly holding the delivery item registered by the delivery item registration unit 150. If the delivery entry control unit 170 determines that the correct delivery person is properly holding the delivery item, it permits the delivery person to enter the delivery space CS and transmits a control signal to the door opening / closing management device 310 installed in the management room CR to unlock the entrance / exit door CSD to the delivery space CS (step S236). Upon receiving this control signal, the door opening / closing management device 310 outputs a control signal to the entrance / exit door CSD to open it (step S237), allowing the delivery person to enter the delivery space CS. In this way, the storage / delivery entry control unit 170 determines whether or not it is permissible to enter the storage / delivery space CS.

[0084] Furthermore, the delivery entry control unit 170 also performs processing to change the display on the delivery person's portable information terminal 500 (step S235). Specifically, as shown in Figure 16, it performs processing to change the display for each delivery item from "Not yet received" to "Ready to receive". This allows the delivery person to confirm that the procedure in front of the entry / exit door CSD has been properly completed.

[0085] The delivery entry control unit 170 may notify the delivery person of the location within the delivery space CS where the delivered items should be placed. Specifically, there may be a display device inside the delivery space CS, and the display device may show an image indicating the location of each delivered item. The delivery entry control unit 170 may also display an image indicating the location of each delivered item on the delivery person's portable information terminal 500. By notifying the delivery person of the location of each delivered item in this way, misdeliveries by the delivery person can be prevented.

[0086] The control device 100 includes a delivery exit control unit 175 that manages the departure of the delivery person from the delivery space CS. When the delivery entry control unit 170 completes a series of processes, the delivery exit control unit 175 becomes capable of executing predetermined processes (step S238). The delivery exit control unit 175 activates an information collection device (camera CM3) whose collection range is the exit side of the delivery space CS (step S239) and receives information such as image data acquired from the information collection device (step S240). Based on the information acquired from the information collection device, the delivery exit control unit 175 determines whether the delivery person is allowed to leave the delivery space CS. Specifically, based on the image obtained when the delivery person takes a picture of themselves with the information collection device, camera CM3, and visitor registration information acquired from the recording unit, etc. (storage unit 160 in Figure 10) (step S241), the delivery exit control unit 175 determines whether the delivery person wishes to leave the delivery space CS using biometric authentication such as facial recognition.

[0087] Furthermore, if the delivery space CS is equipped with an information gathering device that can confirm that the delivered items have been placed in the designated location, the delivery exit control unit 175 will determine, based on the information from the information gathering device, whether the delivery person has placed all the designated items in the designated location. In this case, a specific example of the information gathering device is a camera capable of photographing the delivered items placed in the designated location. Once the delivery items have been properly placed in the delivery space CS and the correct delivery person is standing in front of the entrance / exit door CSD, the delivery exit control unit 175 will permit the delivery person to leave the delivery space CS and will transmit a control signal to the door opening / closing management device 310 installed in the management room CR to unlock the entrance / exit door CSD of the delivery space CS (step S243). Upon receiving the above control signal, the door opening / closing management device 310 will output a control signal to the entrance / exit door CSD to open it (step S244), allowing the delivery person to leave the delivery space CS.

[0088] Furthermore, the delivery exit control unit 175 also performs processing to change the display on the delivery person's portable information terminal 500 (step S242). Specifically, as shown in Figure 17, it changes the display color for all deliveries that are to be left in the delivery space CS, and performs processing to change the display from "Ready to receive" to "Completed". This allows the delivery person to confirm that the work in the delivery space CS has been properly completed.

[0089] The control device 100 includes a delivery completion notification unit 190 that generates a completion notification control signal to notify the resident that the delivery person has completed the delivery, on the condition that the delivery person has left the building or left the room. The delivery and exit control unit 175 enables the processing of the delivery completion notification unit 190 after step S243 is completed (step S245).

[0090] The delivery completion notification unit 190 may perform a process to notify the resident's portable information terminal 400 that the delivered items have been placed in the delivery space CS (step S246). As an example of the result of performing this process, the delivery notification screen in Figure 23 shows that four delivered items were placed in the delivery space CS on March 30. Each delivered item is assigned a unique identification code and a confirmation number (in Figure 23, these are "98", "25", "43", and "38", respectively). This number may be, for example, a number associated with the placement of the delivery space CS (shelf number), or a number displayed on a sticker attached to the delivered item. By changing the display on the delivery notification screen in this way, the resident can know that the delivered items have been placed in the delivery space CS.

[0091] The delivery completion notification unit 190 may perform processing to send a notification to the resident's mobile information terminal 400 in the form of so-called push communication. In this case, it is possible to be more certain that the delivered item has been placed in the delivery space CS than by changing the display on the delivery notification screen.

[0092] The control device 100 includes an exit / exit control unit 185 that manages the departure or exit of entrants or visitors authorized by the entry / entry control unit 180. When the delivery / exit control unit 175 completes a series of processes, the exit / exit control unit 185 becomes capable of executing predetermined processes (step S247). The exit / exit control unit 185 activates an information collection device (camera CM5) whose collection range is the inside of the entry / exit door EG (step S248), and receives information such as image data acquired from the information collection device (step S249). Based on the information acquired from the information collection device, the exit / exit control unit 185 determines whether the delivery person is allowed to leave the building. Specifically, the exit control unit 185 uses biometric authentication, such as facial recognition, to determine whether a person wishing to exit through the entrance / exit door EG is a delivery person authorized by the entrance / entry control unit 180 to enter and / or by the delivery exit control unit 175 to exit, based on the image obtained when the delivery person takes a picture of themselves with the camera CM5, which is an information collection device, and the visitor registration information obtained from the recording unit, etc. (storage unit 160 in Figure 10) (step S250). Once it is confirmed that the person is the correct delivery person, the exit control unit 185 authorizes the delivery person to exit and transmits a control signal to the door opening / closing management device 310 installed in the management room CR to unlock the entrance / exit door EG (step S251). Upon receiving this control signal, the door opening / closing management device 310 outputs a control signal to the entrance / exit door EG to unlock it (step S252), allowing the delivery person to return outside the entrance / exit door EG.

[0093] In Figure 10, the delivery completion notification unit 190 is enabled to start processing by the unattended delivery exit control unit 175, but is not limited to this. For example, the delivery completion notification unit 190 may be enabled to start processing once the building exit control unit 185 executes step S251 and allows the delivery person to leave the building. If the delivery person does not have any items to leave in the unattended delivery space CS, and only home delivery or unattended delivery to the front door is performed, the processing of the unattended delivery exit control unit 175 will not be executed. Therefore, as described above, it is preferable for the building exit control unit 185 to control the start of processing of the delivery completion notification unit 190. For example, if a visitor who has been registered in the visitor registration unit 140 and determined to be a delivery person by the visitor determination unit 110 is photographed by the camera CM4 on the entrance / exit door EG without registering delivery items in the delivery item registration unit 150, and the entrance / entry control unit 180 confirms that the visitor wishes to enter, the control device 100 can change its settings so that the exit / exit control unit 185 can start executing the processing of the delivery completion notification unit 190, since the delivery person does not have any delivery items to place in the delivery space CS.

[0094] The exit / exit control unit 185 may manage the exit or departure of residents using resident identification information, similar to the entry / entry control unit 180. Residents who have registered on the user registration screen of the resident app will be able to exit (go out) through the entrance / exit door EG without having to perform any unlocking operations.

[0095] The control device 100 includes a delivery time management unit 195 that generates a signal indicating a work delay if the delivery completion notification unit 190 does not generate a completion notification control signal even after a predetermined time has elapsed since the visitor determination unit 110 determined that the visitor was a delivery person, or since the receipt instruction unit 120 generated a predetermined control signal. In Figures 1 and 3, the receipt instruction unit 120 outputs a signal to the delivery time management unit 195 regarding the time when it generated the predetermined control signal. Upon receiving the signal from the receipt instruction unit 120, the delivery time management unit 195 begins managing the delivery person's work time. If a predetermined time has elapsed since the start of management and the exit / exit control unit 185 has not input a completion notification control signal, it is possible that some kind of trouble has occurred, so the delivery time management unit 195 generates a delay signal and outputs it to the communication unit 130 (resident communication unit 131, management communication unit 132). The recipient of the delay signal may be not only the resident, but also the administrator, the business that arranged the delivery person (delivery company), or the security officer. Alternatively, instead of the receipt instruction unit 120, the visitor determination unit 110 or the designated receipt determination unit 115 may output a signal to the delivery time management unit 195 regarding the time when a predetermined process was executed.

[0096] Figures 18 to 23 and 25 to 31 show the operation screens of applications (resident apps) installed on the residents' mobile information terminals 400.

[0097] The mobile information terminal 400 of residents of the apartment complex MD has an application (resident app) installed for purposes such as inputting resident identification information (user registration) for the entry / entry control unit 180 and exit / exit control unit 185 to perform processing, setting the designated delivery method acquired by the designated delivery determination unit 115, and displaying a delivery notification as a result of the processing by the delivery completion notification unit 190. In this embodiment, the resident app also has functions for reserving shared spaces within the apartment complex MD, such as community halls and meeting spaces, and for communication with the management association, including payment of management fees to the management association of the apartment complex MD.

[0098] The resident app has several user interfaces, which are listed below. (A) Administrator registration screen (Figure 18) (B) User registration screen (Figure 19) (C) Delivery designation screen (Figure 20) (D) Visit history screen (Figure 21) (E) Visit response screen (Figure 22) (F) Delivery notification screen (Figures 23 and 25) (G) Smart lock screen (Figure 26) (H) Shared space reservation screen (Figure 27) (I) Calendar screen (Figure 28) (J) Control room text notification screen (Figure 29) (K) Display screen (Figure 30) (L) Flyer advertisement screen (Figure 31)

[0099] Figure 18 shows an example of the administrator registration screen. The administrator registration screen displays the personal information of the head of household of the resident, and allows for confirmation and modification of personal information. Specifically, the email address and password are displayed as login information. The password characters are masked. The registrant information displays the resident's name, address, unit number, and telephone number. Furthermore, the necessary credit card information for paying management fees and repair fees is displayed as payment information. All information except the address can be changed by pressing the "Change" button. The address information is the location of the apartment complex MD, so it cannot be changed by the resident and is automatically set when the resident app is installed.

[0100] The payment information set on the administrator registration screen may be associated with the processing of the control device 100. For example, the control device 100 may collect management fee payment information of the management association linked to the payment information (which may include rent in the case of tenants), and based on that information, determine whether or not to send a control signal to the door opening / closing management device 310 installed in the management room CR to unlock the entrance / exit door EG. Specifically, it is possible to restrict the opening and closing of the entrance / exit door EG for tenants who are significantly delinquent in paying management fees or rent. Furthermore, the payment information can be used to settle the delivery fee on the application for cash-on-delivery deliveries, allowing for delivery to be left at the front door. This eliminates the need to meet the delivery person in person, even with cash-on-delivery deliveries.

[0101] Figure 19 shows an example of the user registration screen in the resident application. By registering resident identification information with the control device 100 through the operation of the user registration screen, residents can enjoy various services provided by the building access control system 1000.

[0102] Figure 20 shows an example of an operation screen (delivery selection screen) for specifying the delivery method in the resident app. As explained earlier, it is possible to pre-set one of the following delivery methods for deliveries: leaving the package at the designated delivery space (CS), leaving the package at the front door, or home delivery. Furthermore, it is possible to choose to have one of these delivery methods automatically set when the resident is absent (outside the designated area).

[0103] Figure 21 shows the visit history screen in the resident app. The visitor, date and time of visit, and person who handled the visit can be recorded in the history. If the purpose of the visit is delivery and the delivery item has been left in the delivery space CS, "Not Handled" will be displayed instead of the person who handled the visit, indicating that the delivery item has not been collected. For example, for a delivery at 11:11:25 on March 30th, it can be confirmed on the visit history screen that it was not handled and was left either in front of the entrance or in the delivery space CS. The time of the delivery person's visit should be the time when the delivery time management unit 195 receives the signal from the receiving instruction unit 120 and begins managing the delivery work time.

[0104] Figure 22 shows the screen displaying visitor information (visit response screen) in the resident app. As mentioned above, a still image of the visitor is displayed based on the image registered in the visitor registration unit 140 or the visitor identification information of the visitor, obtained from the storage unit, etc. By displaying a still image in this way, a clearer image can be displayed quickly than with an intercom. In addition, because it is a still image, it is easier to check the facial features (expressions) of the visitor, which is preferable from a security standpoint.

[0105] Figure 23 shows the screen (delivery notification screen) in the resident app that displays delivery notifications and receipt status. As mentioned above, the delivery completion notification unit 190 has executed processing and the delivery notification screen displays notifications regarding the delivered items. It shows that on March 30 there were 4 delivered items left in the delivery space CS, on March 28 there was 1 delivered item left in front of the entrance, on March 27 there were 2 delivered items left in front of the entrance, and on March 26 there were 2 delivered items delivered by courier.

[0106] The following explanation uses Figure 24 to illustrate the process of receiving delivered items from the delivery space CS by residents. Figure 24 is an explanatory diagram of the process performed by the access control system according to one embodiment of the present invention when receiving items from the delivery space.

[0107] As shown in Figure 23, when a resident learns from the delivery notification screen that a delivery has been left at their door, they initiate the execution of the delivery entry control unit 170 in order to open the entry / exit door CSD of the delivery space CS. The method of initiation is not limited. A button for initiation may be provided on the entry / exit door CSD, or the camera CM2 on the entrance side of the entry / exit door CSD may be always activated and function as a motion sensor, or the process may be initiated when a wireless communication device 700 located near the entry / exit door CSD detects that the resident's mobile information terminal 400, which has a delivery in the delivery space CS, has entered the communication range.

[0108] The delivery entry control unit 170 activates camera CM2 (step S260, although it may already be activated as described above), and when a person enters the shooting range, camera CM2 takes an image necessary for facial recognition. The captured image is output to the delivery entry control unit 170 (step S261). Having acquired the image, the delivery entry control unit 170 appropriately obtains resident identification information from the storage unit, etc. (storage unit 160 in Figure 24) (step S262) to identify which resident wishes to enter the delivery space CS. Once the resident has been identified, the delivery entry control unit 170 activates camera PCM2 (step S263). The resident displays the delivery notification screen on the mobile information terminal 400 and has camera PCM2 read the identification code associated with the delivery item (item to be received) that the resident wishes to receive. On the delivery notification screen, the identification code may be enlarged by tapping the display area associated with the predetermined identification code. As mentioned above, the identification code includes information associated with the delivery item identification information.

[0109] When the delivery and entry control unit 170 obtains an image of the identification code associated with the item to be received from the camera PCM2 (step S264), it appropriately obtains resident identification information from the storage unit, etc. (storage unit 160 in Figure 24) (step S265) and determines whether the item to be received is a delivery item that should be received by the resident identified by the delivery and entry control unit 170.

[0110] If the above determination determines that the requested items are appropriate, the delivery entry control unit 170 permits the resident to enter the delivery space CS and transmits a control signal to the door opening / closing management device 310 installed in the management room CR to unlock the entrance / exit door CSD to the delivery space CS (step S266). Upon receiving the above control signal, the door opening / closing management device 310 outputs a control signal to the entrance / exit door CSD to open it (step S267), allowing the resident to enter the delivery space CS.

[0111] When the delivery entry control unit 170 transmits a control signal to the door opening / closing management device 310 to unlock the entry / exit door CSD to the delivery space CS, it enables the delivery exit control unit 175 to start processing (step S268) and outputs a signal to the entry / entry time management unit 195A, which has the same function as the delivery time management unit 195, regarding the time for which the unlocking of the entry / exit door CSD was permitted (step S269). The entry / entry time management unit 195A, which is provided in the control device 100, receives a signal from the delivery entry control unit 170 and manages the entry time of persons entering the delivery space CS. The entry / entry time management unit 195A may manage the entry time and dwell time of persons entering the building, or it may manage the dwell time of residents in the delivery space CS.

[0112] When the delivery / exit control unit 175 becomes ready to execute processing, it activates camera CM3, which has a shooting range of the indoor side of the entrance / exit door CSD of the delivery space CS (step S270). When a person enters the shooting range of camera CM3, it takes an image necessary for facial recognition. The captured image is output to the delivery / exit control unit 175 (step S271). Having acquired the image, the delivery / exit control unit 175 appropriately obtains resident identification information from the storage unit, etc. (storage unit 160 in Figure 24) (step S272) and determines whether or not the person is a resident who has entered by executing the processing of the delivery / entry control unit 170. If it is determined that the person is a suitable resident, the delivery / exit control unit 175 activates portable camera PCM3 installed inside the delivery space CS (step S273). The resident reads the identification code displayed on the packaging or tag of the received delivery item, or on a sticker attached to the delivery item.

[0113] Once the delivery / exit control unit 175 acquires an appropriate image from the camera PCM3 (step S274), it appropriately acquires resident identification information and delivery item identification information from the storage unit (storage unit 160 in Figure 24) (step S272). The delivery / exit control unit 175 then determines whether the delivery item that the resident is about to take out is a delivery item that the delivery / entry control unit 170 has identified as a requested item for that resident.

[0114] If the delivery / exit control unit 175 determines that the delivery is appropriate, it permits the resident to leave the delivery space CS and sends a control signal to the door opening / closing management device 310 installed in the management room CR to unlock the entrance / exit door CSD of the delivery space CS (step S275). As a result, the door opening / closing management device 310 outputs a control signal to the entrance / exit door CSD to open it (step S276), and the resident is able to leave the delivery space CS.

[0115] After the storage / removal control unit 175 sends a control signal to the door opening / closing management device 310 to unlock the entrance / exit door CSD to the storage / removal space CS, it outputs a signal to the building entry / entry time management unit 195A regarding the time for which unlocking of the entrance / exit door CSD was permitted (step S277). The building entry / entry time management unit 195A may calculate the occupancy time of the resident and transmit the occupancy time to the computer 300 in the management room CR.

[0116] Figure 25 shows the state in the resident app's delivery notification screen where all delivered items have been received. After step S275, the delivery / exit control unit 175 generates a control signal to change the display on the resident app's delivery notification screen to indicate that the delivered items have been received, as shown in Figure 25, and transmits it to the resident's mobile information terminal 400 that received the delivered items (step S279).

[0117] Figure 26 shows the smart lock screen in the resident app, which displays the operating status of the smart lock. The smart lock screen function assumes that the resident has used the user registration screen to have the control device 100 generate entrant identification information. In Figure 26, an image of a locked key is displayed for the main entrance door (entrance / exit door EG, individual entrance door ED), indicating that the smart lock function is not operating. On the other hand, an image of an unlocked key is displayed for the entrance / exit door DD of the garbage disposal area, indicating that the smart lock function is operating. In this state, the resident can enter the garbage disposal area DR without any special unlocking operation on the entrance / exit door DD by using facial recognition with the camera CM7 installed on the entrance side of the entrance / exit door DD of the garbage disposal area DR. Furthermore, if the smart lock function is activated for the entrance door, the entrance / exit control unit 180 and the exit / exit control unit 185 control the locking and unlocking of the entrance / exit door EG and individual entrance doors ED using cameras CM4 and CM5 installed on the entrance / exit door EG and camera CM6 installed on the resident's dwelling unit DU.

[0118] Figure 27 shows an example of the shared space reservation screen in the resident app. The shared space reservation screen displays, as a specific example, that the meeting room was reserved from 2 PM to 4 PM on April 4th, and the guest room was reserved from 3 PM on April 29th onwards.

[0119] Figure 28 shows the calendar operation screen (calendar screen) in the resident app. The calendar screen displays March and April as examples, with the current day (March 30th in Figure 28) highlighted with a thick border for easy identification. Additionally, the dates reserved on the shared space reservation screen (April 4th and April 29th) are highlighted by a change in background color. By tapping these highlighted dates, users can check and modify their schedules for those days, and reserve and confirm shared spaces.

[0120] Figure 29 shows the screen in the resident app that displays text-based notifications from the management office (management office text notification screen). Figure 30 shows the screen in the resident app that displays information that was previously displayed on the bulletin board (bulletin board screen). As the resident app is an essential tool for residents living in the MD apartment complex, as these figures show, conveying communications from the management office (CR) through the resident app improves the efficiency of communication.

[0121] Figure 31 shows a screen in the resident app that displays flyer advertisements received by the management office (flyer advertisement screen). According to the access control system 1000 of this embodiment, a flyer distributor who intends to distribute flyer advertisements will visit the management office CR through steps S110 to S112 in Figure 2. At this time, the manager of the management office CR may refuse to allow the flyer to be distributed and may only accept the flyers. The received flyers can be scanned, for example, and displayed on the flyer advertisement screen of the resident app, as shown in Figure 31. By operating in this manner, the amount of flyer advertisements that are discarded as paper waste is reduced.

[0122] (Second Embodiment) Figure 32 is a block diagram illustrating the functions of a delivery management system according to one embodiment of the present invention. In Figure 32, the delivery management device 900 is added to the access control system 1000 shown in Figure 1, and together they constitute a delivery management system 1100. Note that Figure 32 shows only some of the components of the control device 100. Specifically, only the management communication unit 132, visitor registration unit 140, delivery item registration unit 150, and storage unit 160 of the control device 100 are shown.

[0123] As described above, based on the delivery person's input to the information input / output device 200, the visitor registration unit 140 registers the delivery person, and the delivery item registration unit 150 generates delivery item identification information linked to the delivery item. As shown in Figures 5 to 9, the delivery item registration unit 150 creates linkage information for each delivery item to a resident's dwelling unit (DU). In other words, information regarding which resident's dwelling unit (DU) each delivery item will be delivered to is stored in the storage unit, etc. (storage unit 160 and / or storage device 600).

[0124] The apartment building MD managed by the delivery management device 900 has at least one elevator, and in the following description, the case with multiple elevators will be used as a specific example. Each elevator is equipped with an elevator control device 800 that controls the car EC located in the elevator room ELR. The elevator room ELR is equipped with an elevator door ELG on each floor, and the car EC can be operated via the elevator control device 800 by inputting operation commands to the operation panel ELP located on the side of the elevator door ELG or to the operation panel ECP located on the car EC. In Figure 32, the car EC is also equipped with a wireless communication device 720.

[0125] As shown in Figure 32, the delivery management device 900 includes a route setting unit 910 and an operation setting unit 920, and further includes a progress management unit 930 and a delivery management communication unit 940. In this embodiment, the control device 100 and the delivery management device 900 can communicate with the delivery person's portable information terminal 500 via wireless communication devices 700, 710, 720, etc., installed in the apartment building MD. In the following description, a specific example will be given in which the delivery person's portable information terminal 500 functions as an information input / output device for the delivery management device 900.

[0126] Figure 33 is a diagram displayed in the delivery management system according to this embodiment after the delivery person has completed inputting information for multiple delivery items into the operation input unit, and corresponds to Figure 9 of the building access control system 1000. In Figure 33, the area where the image of the registered visitor was displayed in Figure 5 is replaced with an image of a list showing the dwelling unit number for each delivery method. The delivery methods, from left to right on the screen, are "Delivery Space," "Delivery to Front Door," and "Home Delivery." When the delivery person touches the button image labeled "Next" in Figure 33, the image in Figure 34 is displayed.

[0127] Figure 34 shows the state after the delivery item registration process by the delivery item registration unit has been completed, and the processing by the delivery management device has also been completed, and an identification code (a two-dimensional image identification code) indicating the URL of a website that displays the registration details and delivery route is displayed on the touch panel display of the information input / output device, corresponding to Figure 12 of the access control system 1000. The delivery person reads this identification code with the camera of the mobile information terminal 500, which launches a browser on the mobile information terminal 500, moves to a predetermined site, and displays the image shown in Figure 37. As described above, in this embodiment, the mobile information terminal 500 functions as an information input / output device that launches a browser, displays a screen formed based on instructions from the delivery management device 900, and transmits information entered by the delivery person into the operation input section of the display screen to the delivery management device 900.

[0128] Figure 35 is an explanatory diagram of the processes performed by the delivery management device 900 in this embodiment. The route setting unit 910 reads the linking information between the delivery items and the resident unit DU of the apartment building MD from the storage unit, etc., and based on this information sets an elevator delivery route that specifies the elevator to be used by the delivery person and the floors on which the elevator will be used for boarding and alighting.

[0129] In a specific example, the route setting unit 910 may set a delivery route indicating the delivery order of items linked to resident dwelling units (DUs), and may set an elevator delivery route as part of this delivery route. In step S300 of Figure 35, the route setting unit 910 reads the necessary information from a storage unit 160, which is a specific example of a storage unit, and sets a delivery route including an elevator delivery route. The details of how the delivery route is set are not particularly limited. For example, deliveries may be made in order from the resident dwelling unit DU closest to the entrance / exit door EG to the resident dwelling unit DU furthest from the entrance / exit door EG, or conversely, deliveries may be made in order from the resident dwelling unit DU furthest from the entrance / exit door EG to the resident dwelling unit DU closest to the entrance / exit door EG.

[0130] Figure 36 shows an example of a delivery route generated by the delivery management unit. As shown in Figure 36, the delivery route starts at the delivery space CS, includes deliveries to multiple resident units DU using multiple elevators, and ends at the entrance / exit door CSD. In Figure 36, the delivery route consists of 25 partial delivery routes, of which the partial delivery routes marked with "○" in the "E route" column are elevator delivery routes. Such delivery routes set by the route setting unit 910 are stored in a storage unit such as the memory unit 160.

[0131] The operation setting unit 920 generates an operation control signal to enable the elevator identified by the elevator delivery route set by the route setting unit 910 to be operated from the delivery person's portable information terminal 500. In this embodiment, the generated operation control signal is output to the delivery management communication unit 940 and transmitted to the delivery person's portable information terminal 500.

[0132] Figure 37 is a diagram showing the screen displayed on the website at the URL indicated by the identification code in Figure 34, illustrating an overview of the delivery route. On the website at the URL indicated by the identification code in Figure 34, as shown in Figure 37, button images for performing the delivery operation to the designated delivery space are displayed along with the number of items to be left. Furthermore, based on the delivery route set by the route setting unit 910, button images indicating the elevator names are displayed in a row based on the order in which the elevators within the apartment building are used. In addition, the number of items to be delivered using each elevator is displayed on the button images indicating the elevator names.

[0133] The screen shown in Figure 37 allows the delivery person to understand the outline of the delivery route set by the route setting unit 910. According to the delivery route set by the route setting unit 910, first, 10 deliveries are left in the delivery space CS. Next, 2 deliveries are made using the first elevator in Building A, followed by 2 deliveries using the second elevator in Building A. Subsequently, 6 deliveries are made using the elevator in Building B, 1 delivery is made using the first elevator in Building C, 1 delivery is made using the second elevator in Building C, and finally, 1 delivery is made using the elevator in Building D. Note that deliveries may be made only to the first floor and some buildings may not use elevators. In that case, a button image showing the building name may be displayed instead of a button image showing the elevator name. To explain this point in more detail, in Figure 33, if there is no delivery to resident unit DU of dwelling unit 222, which is the sixth delivery, then the only delivery to Building C will be to resident unit DU of dwelling unit 123, and the display of the "Building C 1" button image in Figure 37 becomes unnecessary. In this case, the "Building C" button image may be displayed instead of the "Building C 2" button image in Figure 37. This allows the delivery person to recognize that the elevator will not be used for deliveries to Building C.

[0134] Figure 38 shows an example of a display image that notifies the delivery person's mobile device that the delivery item is not yet ready to be placed in the delivery space because the processing by the delivery space control unit has not yet been executed. Figure 39 shows an example of a display image that notifies the delivery person's mobile device that the delivery item is now ready to be placed in the delivery space after processing by the delivery space control unit. Touching the "Delivery Space" button image in Figure 37 displays a screen for placing items in the delivery space, as shown in Figure 38. This screen is similar to the screen shown in Figure 15, but for each delivery item, the image "Not yet placed" is displayed to the right of the display of the dwelling number of the associated resident dwelling unit DU. This means that the predetermined processing by the delivery space control unit 170 has not yet been executed.

[0135] When the delivery person has completed the necessary work at the entrance side of the entrance / exit door CSD of the delivery space CS and the processing by the delivery space entry control unit 170 is finished, the image changes from "Not yet stored" to "Ready to store," as shown in Figure 39. The screen shown in Figure 39 is functionally equivalent to the screen shown in Figure 16, so a detailed explanation is omitted. Figures 36 and 37 show, in comparison with Figure 16, the number of items to be left in the delivery space CS (10 items), the number of items to be left in front of the door (6 items), the number of items to be delivered by courier (7 items), and the total number of deliveries (23 items), making it easier for the delivery person to check the progress.

[0136] Figure 40 shows an example of a display image that notifies the delivery person's mobile information terminal that the delivery items have been placed in the delivery space by the processing of the delivery entry control unit, and corresponds to Figure 17 of the entry / exit management system 1000. The difference from the screen shown in Figure 17 is that, in addition to the display of the number of deliveries, the "Complete" button image displayed at the bottom of the screen can be operated. When this button image is touched, the delivery management device 900 is informed that the delivery to the delivery space CS has been completed. Upon receiving this information, the progress management unit 930 of the delivery management device 900 starts managing the progress of the delivery route (step S301). Specifically, it reads information including the delivery route shown in Figure 36 from the storage unit 160, creates a progress management table, and saves this progress management table to a storage unit such as the storage unit 160.

[0137] Once the progress management table is prepared, a control signal is generated to display the screen shown in Figure 41 on the delivery person's mobile information terminal 500, and this signal is sent to the delivery person's mobile information terminal 500 (step S302). As a result, the screen shown in Figure 41 is displayed on the delivery person's mobile information terminal 500.

[0138] Figure 41 shows an example of a screen displayed on a delivery person's mobile device after the delivery to the designated delivery space has been completed and before delivery to each building of the apartment complex begins. In Figure 41, a "Completed" image indicating that delivery to the designated delivery space CS has been completed is displayed in the delivery progress display area in the upper left of the screen, and the button image for the designated delivery space is grayed out. In the screen shown in Figure 41, when the delivery person touches the button image for the first elevator in Building A, located below the grayed-out button image for the designated delivery space, the progress management unit 930 of the delivery management device 900 updates the progress of the delivery route based on that signal (step S303). Specifically, it reads the progress management table from the storage unit 160, records that the partial delivery route of item 1 has started, and saves the updated progress management table to the storage unit 160. By updating the progress management table in this way, information regarding the delivery person's current location (current location information) is derived. Therefore, the progress management unit 930 receives an external signal (a signal indicating that the button image for "Building A 1" in Figure 41 has been touched) as input and generates the delivery person's current location information.

[0139] Next, the operation setting unit 920 identifies the elevator located ahead of the delivery person's current location on the delivery route based on this current location information, and identifies the elevator delivery route to be displayed on the delivery person's portable information terminal 500 as the partial delivery route of item 3 (step S304). Note that "E delivery route" in step S304 of Figure 35 refers to the elevator delivery route.

[0140] Based on this identification result, the operation setting unit 920 generates an operation control signal to enable operation of the first elevator in Building A, which is the elevator related to the partial delivery route of item 3 (step S305). Specifically, the operation setting unit 920 generates a control signal to display the screen shown in Figure 42, which includes this operation control signal, on the delivery person's portable information terminal 500, and transmits it to the delivery person's portable information terminal 500. As a result, the screen shown in Figure 42 is displayed on the delivery person's portable information terminal 500.

[0141] Figure 42 is an example of the elevator operation screen displayed on the delivery person's portable device when the delivery person delivers goods along a delivery route using the first elevator in Building A. In Figure 42, below the image showing the first elevator in Building A, the delivery route (partial delivery route for items 2 and 4) is shown, where goods are left in front of the entrance of resident's dwelling unit DU for dwelling unit number 110, and then left in front of the entrance of resident's dwelling unit DU for dwelling unit number 503.

[0142] Below this delivery route, there is a list of numbers indicating the elevator floors (from the 1st to the 18th floor), but only the button image for the 5th floor is operable, while the other floors are grayed out. This is based on the operation control signals generated by the operation setting unit 920 in accordance with the elevator delivery routes included in the delivery route set by the route setting unit 910.

[0143] Specifically, the delivery route set by the route setting unit 910 includes, for the first elevator in Building A, an elevator route from the 1st floor to the 5th floor (partial delivery route 3), and an elevator route from the 5th floor to the 1st floor (partial delivery route 5). Of these, in order to take the first elevator route, the elevator route from the 1st floor to the 5th floor (partial delivery route 3), it is usually necessary to call the elevator car EC to the 1st floor and set the destination to the 5th floor on the operation panel ECP located on the side of the elevator door ELG. The operation setting unit 920 generates an operation control signal to enable this series of operations from the delivery person's portable information terminal 500.

[0144] In the screen shown in Figure 42, based on this control signal, only the button image indicating the 5th floor is available for input. When the delivery person touches this button image, the delivery person's portable information terminal 500 outputs a control signal to the elevator control device 800 of the first elevator in Building A, which performs a series of controls to call the elevator car EC to the 1st floor and set the destination to the 5th floor.

[0145] In this case, the signal transmission path from the delivery person's portable information terminal 500 to the elevator control device 800 is not limited. The delivery person's portable information terminal 500 may output a signal to directly control the elevator control device 800 and transmit it to the elevator control device 800 via the network line NW. Alternatively, the control signal from the delivery person's portable information terminal 500 may be transmitted to the control device 100 and / or the delivery management device 900, and the control device 100 and / or the delivery management device 900 may output a signal to control the elevator control device 800.

[0146] In this case, using the control device 100 and / or the delivery management device 900 is preferable because the control device 100 and the delivery management device 900 can record the delivery person's operation history. Furthermore, the control signals output from the delivery person's personal information terminal 500 can be made into relatively simplified signals or encrypted signals. This reduces the communication load, including wireless communication, between the delivery management device 900 and the delivery person's personal information terminal 500, and it is also easy to highly encrypt that communication. Figure 35 shows a case in which the control signals from the delivery person's personal information terminal 500 are transmitted to the elevator control device 800 via the delivery management device 900 (step S306). Note that "E control unit" in step S306 of Figure 35 refers to the elevator control device 800.

[0147] In Figure 42, the button image with the number "14" indicating the elevator floor is highlighted. This indicates the current position of the elevator car EC of the first elevator in Building A, which is being operated. Below the grayed-out button image indicating the first floor, a grayed-out "Complete" button image is displayed. Further below that, buttons for opening or keeping the elevator door ELG open (left), an emergency communication button (center), and a button for closing the elevator door ELG (right) are displayed, and these buttons are always available. Because these buttons are available, the delivery person can operate the elevator without touching the control panel ELP located on the elevator door ELG or the control panel ECP located on the elevator car EC.

[0148] As in this embodiment, by enabling remote operation of the elevator control device 800 from the delivery person's portable information terminal 500, the delivery person can call the elevator car EC to the 1st floor without having to operate the operation panel ELP on the floor closest to the entrance / exit door EG (1st floor in Figure 42) of the first elevator in Building A. This means that the delivery person can call the elevator car EC before reaching the operation panel ELP located on the side of the elevator door ELG, which contributes to shortening delivery time. Furthermore, even if, for example, a resident has boarded the elevator car EC and moved to another floor before the delivery person reaches the elevator door ELG on the 1st floor of the first elevator in Building A, the delivery person can call the elevator car EC again by touching the "5" button image on the delivery person's portable information terminal 500.

[0149] On the other hand, at this stage (partial delivery route from item 1 to item 3), the delivery person can only operate the first elevator in Building A, and even with this elevator, they can only move the elevator car EC to the 5th floor. In this way, the operation setting unit 920 restricts the delivery person's elevator operation, ensuring the privacy of residents and reducing the possibility of crime occurring in the apartment building MD. Furthermore, since the delivery person does not come into contact with the operation panels ELP and ECP, it is also preferable from a hygiene management standpoint. It is also possible to configure the system so that the operation input of the operation panels ELP and ECP is not accepted even if the delivery person tries to input something, in which case it can be more reliably ensured that the delivery person does not come into contact with the operation panels ELP and ECP. However, as shown in Figure 42, emergency communication using the delivery person's portable information terminal 500 is possible, so it is preferable to allow operation of the elevator car EC's operation panel ECP in an emergency.

[0150] Once the delivery person has completed their visit to the resident's dwelling unit (DU) to be delivered, they notify the resident's mobile information terminal 400 and the delivery management device 900 of the completion of the visit by touching the "Complete" button image located next to the display of each dwelling unit number. The notification of the completion of the visit to the resident's mobile information terminal 400 may also be transmitted via the control device 100. In this specification, "visit completed" may or may not mean that the delivery has been completed. An example of a case where "visit completed" does not mean delivery completed is when the delivery person visited but was unable to receive the delivered goods for reasons such as the resident being absent. In such cases, this fact may be recorded in the progress management table.

[0151] In this embodiment, the progress management unit 930 of the delivery management device 900 receives an external signal, such as the notification mentioned above (touching the "Complete" button image located next to the display of the dwelling unit number), as input and updates the progress management table to reflect that the delivery person has passed through the partial delivery routes of item 3 and item 4 (step S307). By updating the progress management table in this way, information regarding the delivery person's current location (current location information) is derived. Specifically, by receiving a signal indicating that the "Complete" button image located next to the display of dwelling unit number 503 has been touched, the current location information is derived that the delivery person is currently located between dwelling unit DU of dwelling unit number 503 and the first elevator in Building A. In this way, the progress management unit 930 receives an external signal (a signal indicating that the "Complete" button image has been touched in Figure 42) as input and generates the delivery person's current location information.

[0152] Based on this current location information, the operation setting unit 920 identifies the elevator located further along the delivery route than the delivery person's current location and determines that the elevator delivery route to be displayed next on the delivery person's portable information terminal 500 is the partial delivery route specified in item 5 (step S308).

[0153] Based on this determination, the operation setting unit 920 generates an operation control signal to enable operation of the first elevator in Building A, which is the elevator related to the partial delivery route of item 5 (S309). Specifically, the operation setting unit 920 generates a control signal to display the screen shown in Figure 43, which includes this operation control signal, on the delivery person's portable information terminal 500, and transmits it to the delivery person's portable information terminal 500. As a result, the screen shown in Figure 43 is displayed on the delivery person's portable information terminal 500.

[0154] Figure 43 shows an example of the screen displayed on the delivery person's portable information terminal 500 after the "Complete" button image, located to the right of the display of apartment number 503 in Figure 42, is touched. In Figure 43, in comparison to Figure 42, all images of the delivery route showing the apartment number are grayed out, and among the button images showing the elevator floor numbers, only the "1" button image is operable. This corresponds to the elevator delivery route (movement from the 5th floor to the 1st floor) consisting of the partial delivery route of item 5 in the elevator delivery route for the first elevator in Building A mentioned above. When the delivery person touches this "1" button image, the delivery person's portable information terminal 500 outputs a control signal to the elevator control device 800 of the first elevator in Building A to execute a series of controls to call the elevator car EC to the 5th floor and set the destination to the 1st floor. Specifically, the control signal from the delivery person's portable information terminal 500 is input to the delivery management device 900, and based on this signal, the delivery management device 900 generates a signal to control the elevator control device 800, and outputs this signal to the elevator control device 800 (step S310).

[0155] The progress management unit 930 of the delivery management device 900 receives a signal containing information from the recognition means 810 installed in the elevator car EC as an external signal and generates information about the delivery person's current location (current location information). This allows the delivery management device 900 to more reliably determine the delivery person's current location.

[0156] The specific configuration of the recognition means 810 is not limited. For example, as mentioned above, if visitor identification information is obtained by facial recognition or the like at the visitor registration unit 140 when entering the apartment building MD, the recognition means 810 may determine whether or not a delivery person is present in the elevator car EC from the image information of a security camera installed in the elevator car EC.

[0157] Alternatively, the delivery person's personal information terminal 500 may be recognized by a recognition means 810 provided on the operation panel ECP of the car EC. Specific examples of the recognition means 810 in this case include devices that recognize the personal information terminal 500 using short-range communication means such as infrared, Bluetooth®, or NFC. Furthermore, an identification code (for example, the image shown in Figure 12) associated with visitor identification information created by the visitor registration unit 140 may be displayed on the personal information terminal 500, and the recognition means 810 may recognize the personal information terminal 500 by an image captured by a camera capable of capturing this identification code.

[0158] In Figure 35, a notification output from the delivery person's mobile information terminal 500 is input to the recognition means 810 installed in the elevator car EC of the first elevator in Building A. Based on this input, the recognition means 810 outputs a signal to the delivery management device 900. Upon receiving this signal, the progress management unit 930 determines that the delivery person has boarded the elevator car EC and updates the progress management table (step S311). This generates current location information indicating that the delivery person is in the process of the partial delivery route of item 5.

[0159] Based on this current location information, the operation setting unit 920 generates a control signal to display the screen shown in Figure 44, which is a screen for confirming that the partial delivery route of item 5 has been completed, on the delivery person's portable information terminal 500, and transmits it to the delivery person's portable information terminal 500 (step S312). As a result, the screen shown in Figure 44 is displayed on the delivery person's portable information terminal 500.

[0160] Figure 44 shows an example of the screen displayed on the delivery person's mobile device after the progress management unit determines that the delivery person has boarded elevator car EC of the first elevator in Building A, having touched the "1" button image on the display screen shown in Figure 43. As shown in Figure 44, the operation setting unit 920 makes it possible to operate the "Complete" button image on the delivery person's mobile device 500.

[0161] Figure 45 shows an example of the screen displayed on the delivery person's mobile device after the operation setting unit 920 determines that the delivery person has touched the "Complete" button image on the display screen shown in Figure 44. When the delivery person touches the "Complete" button image shown in Figure 44, a signal indicating this operation input is output from the delivery person's mobile device 500, and this signal is input to the delivery management device 900. Upon receiving this signal, the progress management unit 930 updates the progress management table to reflect the completion of the partial delivery route in item 5 (step S313). This generates the delivery person's current location information (in the middle of the partial delivery route in item 6).

[0162] Based on this current location information, the operation setting unit 920 generates a control signal to display the screen shown in Figure 45 on the delivery person's mobile information terminal 500 and transmits it to the delivery person's mobile information terminal 500 (step S314). As a result, the screen shown in Figure 45 is displayed on the delivery person's mobile information terminal 500.

[0163] As Figure 45 is displayed, the delivery person can touch the button image for the second elevator in Building A. When the delivery person touches the button image, a signal indicating this is input to the delivery management device 900, and the same process as in steps S303 to S305 is executed. Specifically, the progress management unit 930 updates the progress management table to generate current location information, and the operation setting unit 920 identifies the elevator delivery route to be displayed on the delivery person's portable information terminal 500 next as the partial delivery route for item 7, based on the current location information, and generates an operation control signal to enable operation of the second elevator in Building A, which is the elevator related to the partial delivery route for item 7. As a result, a screen similar to Figure 42 is displayed on the delivery person's portable information terminal 500, showing the partial delivery routes for items 7 and 8.

[0164] The delivery person will input the appropriate commands in response to this screen display and deliver the items in the same way as when using the second elevator in Building A. Subsequently, the screen displays for delivering six items using the elevator in Building B, one item using the elevator in Building C, and one item using the elevator in Building C will be sequentially displayed on the delivery person's portable information terminal 500.

[0165] Figure 46 shows an example of a screen displayed when the elevator button image for Building D is touched on a screen equivalent to that of Figure 45. The elevator for Building D is the last elevator used in the delivery route, and Figure 46 displays the delivery route (partial delivery route of item 23) to leave the package in front of the entrance of apartment number 1421 on the 14th floor of Building D. Images corresponding to the elevator delivery route (partial delivery route of item 22) moving from the 1st floor to the 14th floor of Building D are also displayed. Specifically, corresponding to this elevator delivery route, the button image for "14" in the elevator floor display is associated with a series of controls performed by the elevator control device 800 of the elevator for Building D, which calls the elevator car EC, currently on the 3rd floor, to the 1st floor and sets the destination to the 14th floor.

[0166] Figure 47 shows an example of a screen displayed when the delivery person touches the "Complete" button image after the delivery to the last delivery destination on the delivery route, resident unit number 1421, has been completed (partial delivery route of item 23). As shown in Figure 47, "Complete" is displayed for all delivery categories in the delivery progress area at the top of the screen, the image showing the partial delivery route of item 23 is grayed out, and only the button image for the 1st floor on the elevator floor display, corresponding to the elevator delivery route corresponding to the partial delivery route of item 24, is operable. When the delivery person touches this button image, the delivery person's portable information terminal 500 outputs a control signal to the elevator control device 800 of the elevator in Building D to perform a series of controls to call the elevator car EC, currently on the 3rd floor, to the 14th floor and set the destination to the 1st floor.

[0167] Figure 48 shows an example of the screen displayed after the delivery person touches the "1" button image on the display screen shown in Figure 47. As shown in Figure 48, the "Complete" button image, which was previously grayed out, becomes interactive, and all images above this button image related to the delivery route and elevator operation are grayed out.

[0168] Figure 49 shows an example of a screen displayed after a delivery person touches the "Complete" button image on the display screen in Figure 48. When a delivery person touches the "Complete" button image in Figure 48, a screen showing the delivery route by elevator is displayed, as shown in Figure 49. On this screen as well, all elevator button images are grayed out, and only the "Complete" button image is operable. The delivery person can touch this "Complete" button image to confirm that all deliveries have been completed. A signal based on this "Complete" button input is transmitted to the delivery management device 900, and the progress management unit 930 of the delivery management device 900 updates the progress management table to reflect that all partial delivery routes have been completed. This signal is also transmitted to the control device 100, and the control device 100 may enable the exit / exit control unit 185 to operate based on this signal.

[0169] The above explanation uses the case where the delivery person's portable information terminal 500 functions simply as an information input / output device as a specific example, but is not limited to this. The delivery person's portable information terminal 500 may have at least one function of each part of the delivery management device 900, or the delivery management device 900 may substantially exist within the delivery person's portable information terminal 500.

[0170] The priority relationship between the remote elevator control function provided by the delivery management device 900 according to this embodiment and the elevator operation function via the control panel ECP and ELP is arbitrary. Furthermore, the resident application may also have a remote elevator control function similar to that provided by the delivery management device 900, and in this case, the priority relationship between the remote elevator control function provided by the delivery management device 900 and the application is also arbitrary. In the normal setting, the remote elevator control function provided by the delivery management device 900 may be given the highest priority, while in emergencies, the elevator operation function via the control panel ECP and ELP may be given the highest priority.

[0171] In Figure 35, after performing predetermined control for the first elevator in Building A in step S306, the delivery management device 900 does not perform any particular processing until the delivery person presses the "Complete" button image to the right of apartment number 503. However, processing including information exchange with the elevator control device 800 may be performed during this period as well. For example, the device may monitor the position of the elevator car EC and, upon receiving information from the elevator control device 800 indicating that the elevator car EC has reached the 5th floor, reflect in the progress management table that the partial delivery route in item 3 has been completed.

[0172] The information in the progress management table, which is updated as the delivery management device 900 processes, may be displayed in the resident app. This allows residents to check the current location of delivery personnel moving within the apartment building's MD.

[0173] In the above description, the external signals that the progress management unit 930 inputs to generate current location information were signals generated by the delivery person through operation input to the portable information terminal 500 or signals from the recognition means 810, but are not limited to these. For example, if the delivery person's portable information terminal 500 is communicating using wireless communication devices 700, 710, and 720, the wireless communication devices 700, 710, and 720 directly involved in the communication may be identified, and the delivery person's current location information may be generated from the installation location of those devices. In this case, the external signals would be signals that identify the wireless communication devices 700, 710, and 720 directly involved in the communication.

[0174] (Another example of the second embodiment) In the example of the second embodiment described above, as shown in Figure 36, the route setting unit 910 of the delivery management device 900 sets a delivery route from the delivery person's delivery space CS to the entrance / exit door EG, but it is not limited to this. The following describes a case in which the route setting unit 910 only sets an elevator delivery route and identifies the resident's dwelling unit DU to be delivered.

[0175] Figure 50 is a block diagram illustrating the functions of a delivery management system according to another example of one embodiment of the present invention. The difference between the block diagram shown in Figure 50 and the block diagram shown in Figure 32 is that the operation setting unit 920 includes a list display setting unit 921 and a sequential display setting unit 922.

[0176] The list display setting unit 921 identifies multiple elevators to be used by the delivery person based on information from the route setting unit 910 (such as the delivery route). In this example, these are specifically the first elevator in building A, the second elevator in building A, the elevator in building B, the first elevator in building C, the second elevator in building C, and the elevator in building D. The unit then generates an operation control signal to display a list of the identified elevators on the delivery person's portable information terminal 500, allowing them to select one as they wish. This displays an elevator list screen as shown in Figures 37 and 41. The delivery person can then select one elevator from those displayed on this screen and use that selected elevator.

[0177] In other words, in the example of the block diagram shown in Figure 32, only the first elevator in Building A can be selected from the screen shown in Figure 41 according to the delivery route. However, in the example of the block diagram shown in Figure 50, any of the six identified elevators can be used as the first elevator. Thus, in this example, the delivery person has a greater degree of freedom in selecting their delivery route compared to the previous example.

[0178] On the other hand, the sequential display setting unit 922 appropriately manages the actions of the delivery person. Specifically, the sequential display setting unit 922 generates operation control signals to sequentially display multiple operation input screens on the delivery person's portable information terminal 500 based on multiple elevator delivery routes corresponding to one elevator selected by the delivery person through operation input on the list display shown based on the list display setting unit 921. In this way, by sequentially displaying operation input screens corresponding to elevator delivery routes, elevator operation can be appropriately restricted for elevators arbitrarily selected by the delivery person from the list display, thereby appropriately preventing the delivery person from moving off the delivery route.

[0179] Figure 51 shows another example of a delivery route generated by the delivery management unit based on the block diagram shown in Figure 50. The delivery route shown in Figure 51 does not include ground floor (1st floor) travel routes, in contrast to the delivery route shown in Figure 36, corresponding to the fact that the delivery person is given the freedom to select an elevator based on the processing of the list display setting unit 921. In addition, corresponding to the processing of the sequential display setting unit 922, it has a "prerequisite" column that was not present in Figure 36. The "prerequisite" column indicates that the completion of the partial delivery route for the item number shown in this column is a prerequisite for the start of the partial delivery route for that row. By setting such prerequisites, the sequential display setting unit 922 can sequentially display the elevator operation input screens.

[0180] To be more specific, the partial delivery route for item 101, which delivers to resident unit DU of unit number 110 in Building A, has no prerequisites. Therefore, the delivery person can use this partial delivery route independently of other partial delivery routes. In other words, the delivery person may deliver to resident unit DU of unit number 110 in Building A first, or after delivering to the partial delivery routes related to other items.

[0181] Furthermore, the partial delivery route in item 102, which is the elevator route from the 1st floor to the 5th floor for the first elevator in Building A, also has no prerequisites. Therefore, the delivery person can choose to take the partial delivery route in item 102 before taking the partial delivery route in item 101. Specifically, in Figure 42, it is permissible to touch the "Complete" button image to the right of the image of dwelling unit 110 before touching the button image of "5" indicating the elevator floor, thereby notifying the resident's mobile information terminal 400 or similar that the visit to resident dwelling unit DU of dwelling unit 110 has been completed.

[0182] On the other hand, the partial delivery route for item 103, which is delivered to resident unit DU of unit number 503 in Building A, is based on the partial delivery route for item 102. Therefore, in Figure 42, even if you touch the "Complete" button image to the right of the image of unit number 503 before touching the "5" button image indicating the elevator floor, the operation input will not be accepted. This functions as a fail-safe.

[0183] Furthermore, for the first elevator in Building A, the partial delivery route of item 104, which is the elevator route from the 5th floor to the 1st floor, is based on the partial delivery route of item 103, which delivers to resident unit DU of unit number 503. Therefore, in Figure 42, the screen display in Figure 43 becomes possible only after the operation input of touching the "Complete" button image to the right of the image of unit number 503 is accepted. Note that once the progress management unit 930 has reflected the completion of the partial delivery route of item 102 in the progress management table, the operation setting unit 920 may execute a process to gray out the "5" button image indicating the elevator floor in Figure 42.

[0184] Similarly, the elevator delivery route in item 105 serves as a prerequisite for the partial delivery routes in items 106 and 107; therefore, the delivery routes for each elevator are unitized by setting prerequisites. On the other hand, since no prerequisites are set for elevator delivery routes that include boarding on the first floor for each elevator, in the screen display of Figure 41, the delivery person can touch a button image other than the button image for Building A1 to deliver to other buildings first.

[0185] By giving delivery personnel flexibility in their deliveries (specifically, flexibility in setting the order in which elevators are used), it is possible to avoid unexpectedly long delivery times, thereby maintaining delivery efficiency. Specific examples of unexpected events include emergency elevator inspections or situations where a particular elevator is being used intensively by residents or other users.

[0186] Even when delivery personnel are given freedom to move around within the apartment complex, the progress management unit 930 can track the completion of each delivery route. Based on the progress management table, the delivery personnel's current location information is generated, and based on this location information, the operation setting unit 920 can display an appropriate operation input screen on the delivery personnel's portable information terminal 500.

[0187] The embodiments described above are provided to facilitate understanding of the present invention and are not intended to limit it. Therefore, each element disclosed in the above embodiments is intended to include all design modifications and equivalents that fall within the technical scope of the present invention. For example, in the above description, an identification code containing delivery item identification information was given as a specific example of an identifier, but another example of an identifier is an RF tag on which delivery item identification information is written. Since the location of the RF tag can be detected by the wireless communication device 710, the location of the delivery item in the apartment building MD can be determined. Therefore, in this case, the location of the delivery item in the delivery space CS can be confirmed, or it can be confirmed whether or not the delivery to the front door was properly carried out.

[0188] Furthermore, the various components of the control device 100 and the delivery management device 900 may be substantially integrated with other components. For example, the designated receipt determination unit 115 and the receipt instruction unit 120 may be integrated, with the designated receipt determination unit 115 executing the processing of the receipt instruction unit 120. Alternatively, the control device 100 may be composed of multiple devices, and the various components of the control device 100 described above may be distributed among multiple devices. Such an arrangement may improve processing speed.

[0189] The present invention also provides an access control system that includes the following embodiments. (1) An access control system for an apartment building, comprising: an information input / output device installed at the main entrance of the apartment building; and a control device capable of communicating with the information input / output device, wherein the control device comprises: a visitor determination unit that determines whether a visitor to the apartment building is a delivery person whose purpose of visit is to deliver goods; a designated delivery determination unit that, when the visitor determination unit determines that the visitor is a delivery person, determines whether the resident of the apartment building to be visited has specified a delivery method in advance, and when it determines that a delivery method has been specified, generates a signal indicating the specified delivery method; and a delivery instruction unit that receives the signal indicating the specified delivery method and generates a control signal to transmit to the information input / output device, wherein the access control system is characterized by comprising: an information receiving unit that receives information indicating the visitor's arrival and makes it possible to transmit the information to the visitor determination unit; and a designated method receiving unit that receives the control signal generated by the delivery instruction unit and makes it possible to notify the delivery person of the specified delivery method. (2) The access control system described in (1) above, further comprising a designated receipt setting unit which stores a designated receipt method set by a resident in a storage unit provided by the control unit or a storage device connected to the control unit in a manner that enables communication with the control unit. (3) The access control system described in (2) above, wherein the designated delivery setting unit receives information about the location of the resident, and if the resident is outside a predetermined range, the designated delivery method set in advance by the resident is considered the designated delivery method. (4) The control device is an access control system as described in (1) above, comprising a delivery item registration unit that generates delivery item identification information linked to the delivery item. (5) The delivery item registration unit is the access control system described in (4) above, which generates delivery item identification information based on information collected by an information collection device located at the main entrance. (6) The access control system described in (4) above, wherein the delivery item registration unit has information corresponding to the delivery item identification information and generates a control signal for forming an identifier to be attached to the delivery item. (7) The delivery item registration unit is the access control system described in (4) above, which notifies the visitor's mobile device that delivery item identification information has been properly generated. (8) In cases where the method of delivery is to leave the package at the door, the control device includes a package entry control unit that manages entry to the package entry space using the delivery identification information, as described in (4) above. (9) The delivery access control unit is an access control system as described in (8) above, which compares information obtained from an information collection device installed on the entrance side of the delivery space with the delivery item identification information to determine whether or not to allow entry to the delivery space. (10) The access control system described in (8) above, wherein the control device includes an access control unit for managing exit from the storage space. (11) The access control system described in (1) above, further comprising an access control unit which manages entry into the building or room using visitor identification information generated by a visitor registration unit which generates visitor identification information for identifying visitors based on information obtained from an information collection device located at the main entrance, and an access control unit which manages entry into the building or room. (12) The entry / exit control unit is an entry / exit management system as described in (11) above, which manages the entry or exit of residents using the identification information of the residents. (13) The access control system described in (11) above, further comprising an exit control unit that manages the departure or exit of visitors or visitors authorized by the access control unit. (14) The access control system described in (13) above, further comprising an access / entry time management unit for managing the entry time or entry time of visitors or visitors. (15) The access control system according to (1) above, further comprising a delivery completion notification unit which generates a completion notification control signal for notifying the resident that the delivery person has completed the delivery, on the condition that the delivery person has left the building or left the room. (16) The access control system according to (15) above, further comprising a delivery time management unit that generates a signal indicating a work delay if the delivery completion notification unit does not generate a completion notification control signal even after a predetermined time has elapsed. (17) The access control system described in (1) above, further comprising a visitor registration unit that generates visitor identification information for identifying visitors based on information obtained from an information gathering device located at the main entrance. [Explanation of symbols]

[0190] 1000: Access Control System 100: Control device 110: Visitor Identification Unit 111: Designated Receipt Setting Section 112: Designated fictitious section 115: Designated Receipt Determination Unit 120: Receipt Instruction Unit 130: Communications Department 131: Resident Communications Department 132: Management communication department 140: Visitor Registration Department 150: Delivery Item Registration Department 160: Storage section 170: Placement and Delivery Room Control Unit 175: Room / Placement / Exit Control Unit 180: Building and Room Access Control Department 185: Exit Control Unit 190:Delivery completion notification section 195: Delivery Time Management Department 195A: Building and Room Entry Time Management Department 200: Information Input / Output Device 210: Visitor Information Receiving Department 220: Specification Method Receiving Unit 230:Specification method notification section 240: Operation input section 250: Printer 300: Computer 310: Door opening / closing control device 320: Camera management device 400: Mobile information terminal 500: Mobile information terminal 600: Storage device 700, 710: Wireless communication equipment AH: Wind protection room CM1~CM7: Camera CR: Management room CS: Delivery space CSD: Entrance / exit door for the delivery space CS DD: Entrance / exit door to the garbage area DD DR: Garbage disposal area DU: Tenant's dwelling unit ED: Individual entrance EG: Entrance / Exit Doors EH: Entrance Hall MB: Mailbox MD:Apartment housing NW: Network line OG: Outer door PCM1~PCM3: Camera 1100: Delivery Management System 720: Wireless communication equipment 800: Elevator control device 810: Recognition means 900: Delivery management device 910: Route setting unit 920: Operation settings section 921: List display settings section 922: Sequential display setting section 930: Progress Management Department 940: Delivery Management Communications Department EC: Car ECP, ELP: Control Panel ELG: Elevator Door ELR: Elevator Room

Claims

1. A resident app that is an application installed on a mobile information device of a resident of an apartment complex, comprising: Executing a first process of notifying the resident that the delivery item has been placed based on a signal from a control device capable of communicating with an information input / output device provided at a collective entrance of the collective housing complex. A tenant app that features:

2. A resident app as described in claim 1, wherein the first process includes a process of displaying a delivery notification screen on the operation screen of the mobile information terminal.

3. An app for residents as described in Claim 2, wherein the location where the delivery is to be performed, displayed on the delivery notification screen, includes in front of the resident's front door and a delivery space in the apartment building.

4. The control device is a resident app as described in Claim 3, which is equipped with a placement / entry control unit that manages the entry of the resident into the placement space.

5. The control device includes a delivery item registration unit that generates delivery item identification information associated with the delivery item, The resident application according to claim 4, further comprising a process for displaying an identification code including information associated with the delivery item identification information on the delivery notification screen.

6. An app for residents as described in Claim 5, wherein the identification code displayed on the delivery notification screen is a necessary condition for the placement entry control unit to permit the resident to enter the placement space.

7. A resident app as described in Claim 6, wherein a necessary condition for the placement entry control unit to permit the resident to enter the placement space includes facial recognition of the resident.

8. The control device is a resident app as described in Claim 3, which is equipped with a storage / exit control unit that manages the resident's exit from the storage space.

9. A resident app as described in Claim 8, which executes a process to display on the delivery notification screen that the delivery of the delivered item has been completed, on condition that the placement and exit control unit inputs a control signal indicating that processing regarding the exit of the previous resident of the placement space has been completed.

10. A resident app as described in claim 1, which executes a process to display a visit history screen showing visitor history information generated based on information input into the information input / output device.

11. A resident app as described in claim 10, which executes a process to display a notification on the visit history screen indicating that the resident has not collected the delivery item.

12. A resident app that is an application installed on a mobile information device of a resident of an apartment complex, comprising: Displaying a receiving designation screen for setting a receiving method of the delivery item on the operation screen of the mobile information terminal; and outputting setting information including information inputted on the operation screen on which the receiving designation screen is displayed to a designated receiving setting unit provided in a control device capable of communicating with an information input / output device provided at an entrance of the collective housing complex; To carry out processing, including A tenant app that features:

13. The designated receipt setting unit includes a designated fictitious unit that, when the resident is outside a predetermined range, regards the receipt method previously set by the resident as the designated receipt method, The receiving designation screen is provided with a user interface for inputting whether or not to start the execution of the processing of the designation fictitious unit; The resident app of claim 12, which executes processing including outputting a control signal to the designated receipt setting unit to start execution of processing of the designated fictionalization unit based on instructions from the resident input via the receipt designation screen.

14. A resident app as described in claim 2 or claim 12, which executes a process to display advertisements for the resident on the operation screen.

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