Operation device, operation system, operation method, and program

Abstract

To enable recording of the operation contents that is effective when reproducing or analyzing the operations.SOLUTION: An operation receiving unit 201 of a remote controller 200, which is an operation device, receives an operation for an air conditioner 100 from a user. An operation determining unit 202 determines whether the received operation is a normal operation intended by the user or an unintended erroneous operation. Only when the operation determining unit 202 determines that the operation is the normal operation, an air conditioning control unit 203 controls the air conditioner 100 in accordance with the operation. An operation recording unit 204 records the content of the received operation in association with date and time information as of when the operation is received. At this time, the operation recording unit 204 records the content of the operation, in a manner of distinguishing between the normal operation and the erroneous operation.SELECTED DRAWING: Figure 6

Description

[Technical field]

[0001] The present disclosure relates to an operation device, an operation system, an operation method, and a program. [Background technology]

[0002] It is common for users to use a remote control to operate devices such as air conditioners and televisions. Technology is also known for recording the contents of operations performed on devices in order to reproduce and analyze the operations. For example, Patent Document 1 describes an air conditioning management device that records in an operation record file the operation date and time when a user operation is accepted, information indicating the operation content of the user operation, and information indicating the operating state of the air conditioner after a control signal corresponding to the user operation is transmitted, in association with each other. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2016-071722 A Summary of the Invention [Problem to be solved by the invention]

[0004] For example, a user may accidentally touch a button on a remote control for an air conditioner while tossing and turning in their sleep, resulting in an unintended erroneous operation. In the air conditioning management device described in Patent Document 1, even if such an erroneous operation occurs, it is recorded in the operation record file as a normal operation. Therefore, there is a risk of problems when reproducing or analyzing the operation from the operation history recorded in the operation record file.

[0005] The present disclosure has been made in consideration of the above-described situation, and aims to provide an operation device, an operation system, an operation method, and a program that are capable of recording operation content that is useful when reproducing, analyzing, etc. the operation. [Means for solving the problem]

[0006] In order to achieve the above object, the operating device of the present disclosure includes: an operation receiving means for receiving an operation on the device from a user; an operation determination means for determining whether the operation is a normal operation intended by the user or an unintended erroneous operation; a device control means for controlling the device in response to the operation only when the operation determination means determines that the operation is the normal operation; an operation recording means for recording the content of the operation in association with date and time information of the acceptance of the operation; The operation recording means records the contents of the operations while distinguishing between the normal operations and the erroneous operations. Effect of the Invention

[0007] According to the present disclosure, the operation details are recorded while distinguishing between normal operations and erroneous operations, which makes it possible to record the operation details that are useful when reproducing or analyzing the operations. [Brief description of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram showing an overall configuration of a system including a remote control according to an embodiment; [Diagram 2] FIG. 1 is a front view of a remote control according to an embodiment; [Diagram 3] Block diagram of a remote control according to an embodiment. [Figure 4] FIG. 1 is a diagram showing an example of the configuration of an operation record table according to an embodiment; [Diagram 5] FIG. 13 is a diagram showing an example of the configuration of an operation error record table according to the embodiment; [Figure 6] FIG. 2 is a diagram showing a functional configuration of a remote control according to an embodiment; [Figure 7] Flowchart of air conditioning control process according to the embodiment [Figure 8] Flowchart of operation history display process according to the embodiment [Figure 9] FIG. 13 is a diagram showing an example of an operation history screen according to the embodiment; [Figure 10]FIG. 1 is a diagram showing an overall configuration of an operation system according to a modified example. [Figure 11] FIG. 13 is a diagram showing an example of the configuration of an operation record table according to a modified example; [Figure 12] FIG. 13 is a diagram showing an example of changing a threshold value for determining an operation error depending on a time period according to a modified example. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, embodiments of the present disclosure will be described in detail with reference to the drawings. In the drawings, the same or corresponding parts are denoted by the same reference numerals.

[0010] 1 is a diagram showing the configuration of a system including a remote control 200 according to an embodiment of the present disclosure. The remote control 200 according to this embodiment is an operation device that remotely operates an air conditioner 100.

[0011] Here, the remote control 200 will be described in detail with reference to the drawings. Fig. 2 is a front view of the remote control 200. Fig. 3 is a block diagram showing the configuration of the remote control 200. The remote control 200 includes a control unit 21, a communication unit 22, an input unit 23, a display unit 24, and a storage unit 25.

[0012] The control unit 21 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), an RTC (Real Time Clock), etc. The CPU is also called a central processing unit, a processor, a microprocessor, a microcomputer, a DSP (Digital Signal Processor), etc., and functions as a central processing unit that executes processes and calculations related to the control of the remote control 200. In the control unit 21, the CPU reads out programs and data stored in the ROM, and uses the RAM as a work area to centrally control the remote control 200. The RTC is, for example, an integrated circuit with a clock function. The CPU can identify the current date and time from the time information read from the RTC and issue a timestamp.

[0013] The communication unit 22 communicates with the air conditioner 100 in accordance with the control of the control unit 21. The communication unit 22 includes, for example, a communication interface that complies with a communication standard for infrared communication.

[0014] The input unit 23 includes various buttons. Specifically, as shown in FIG. 2, the input unit 23 includes a "heat" button 231, a "dehumidify" button 232, a "cool" button 233, a "temperature increase" button 234, a "temperature decrease" button 235, and a "stop" button 236, which are provided at the bottom of the display device. These buttons are buttons for controlling the air conditioner 100, and are also referred to as control buttons 230 when there is no need to distinguish between them. The input unit 23 also includes an operation button group 237 and a "menu" button 238 provided below the control button 230. The "menu" button 238 is a button for displaying a menu screen on the display unit 24. The operation button group 237 is composed of a plurality of buttons for selecting an item from a menu screen or the like displayed on the display unit 24. The input unit 23 accepts an operation from a user via these various buttons, and supplies information indicating the content of the accepted operation to the control unit 21.

[0015] In addition, in this disclosure, the control button 230 is provided with a timer for measuring the time the control button 230 is pressed, and a timer for measuring the time the control button 230 is not pressed. These timers are software timers realized by the RTC provided in the control unit 21. In the following description, the timer for measuring the time the control button 230 is pressed is referred to as the press time measurement timer T. ON In addition, a timer for measuring the time during which the control button 230 is not pressed is designated as an unpressed time measurement timer T OFF It is written as: Press time measurement timer T ON and the timer T for measuring the time when the button is not pressed OFF The above is set for each of the buttons constituting the control button 230.

[0016] For example, the control unit 21 starts a pressing time measurement timer TON The measurement by the control button 230 starts from 0, and the pressing time measurement timer T ON This allows the control unit 21 to obtain the duration for which the control button 230 is pressed. Note that the process of measuring the duration is always executed in a separate thread from the air conditioning control process, the operation history display process, and the like, which will be described later.

[0017] In addition, the control unit 21 starts the non-pressing time measurement timer T OFF The measurement by the control button 230 starts from 0, and the timer T OFF This allows the control unit 21 to obtain the interval time between the previous press of the control button 230 and the current press of the control button 230. The interval time measurement process is always executed in a thread separate from the air conditioning control process and the operation history display process, which will be described later.

[0018] The display unit 24 is, for example, an LCD (Liquid Crystal Display), and displays various images according to the control of the control unit 21. For example, the display unit 24 displays a menu screen, an operation history screen, and the like, which will be described later.

[0019] The input unit 23 and the display unit 24 may be integrated into one unit using a touch panel.

[0020] The storage unit 25 includes a non-volatile semiconductor memory such as a flash memory, an EPROM (Erasable Programmable Read Only Memory), or an EEPROM (Electrically Erasable Programmable Read Only Memory), and serves as a so-called auxiliary storage device. The storage unit 25 stores programs and data used by the control unit 21 to execute various processes. For example, the storage unit 25 stores an operation record table 251 and an erroneous operation record table 252.

[0021] The operation record table 251 records a history of normal operations, which are operations intended by a user and received from the user. Specifically, as shown in Fig. 4, the operation record table 251 stores information indicating the content of the received normal operation and information on the date and time when the normal operation was received in association with each other.

[0022] The operation error record table 252 records a history of operation errors that are received from a user and are not intended by the user. Specifically, as shown in Fig. 5, the operation error record table 252 stores information indicating the content of the received operation error, information indicating the cause of the operation error, and information on the date and time when the operation error was received in association with each other.

[0023] For example, in FIG. 5, the cause of the operation error "long press" indicates that the operation error was determined to occur because the button was pressed for an extremely long time. The cause of the operation error "short press" indicates that the operation error was determined to occur because the button was pressed for an extremely short time. The cause of the operation error "double press" indicates that the operation error was determined to occur because the button was pressed with an extremely short time interval between presses. The cause of the operation error "simultaneous press" indicates that the operation error was determined to occur because multiple buttons were pressed at the same time.

[0024] Next, functions of the remote control 200 will be described with reference to Fig. 6. The remote control 200 includes, as its functional components, an operation receiving unit 201, an operation determining unit 202, an air conditioning control unit 203, an operation recording unit 204, an operation history display unit 205, and an operation reproducing unit 206.

[0025] The operation reception unit 201 receives various operations performed by the user. For example, the operation reception unit 201 receives an operation for controlling the air conditioner 100 by pressing a control button 230, an operation for displaying a menu screen by pressing a "menu" button 231, and the like. The operation reception unit 201 is realized by the function of the input unit 23. The operation reception unit 201 is an example of an operation reception means of the present disclosure.

[0026] The operation determination unit 202 determines whether an operation on the air conditioner 100 accepted by the operation acceptance unit 201 is a normal operation intended by the user or an erroneous operation unintended by the user. Specifically, the operation determination unit 202 determines an erroneous operation when the control button 230 is pressed consecutively in a short period of time, when multiple control buttons 230 are pressed simultaneously, when the control button 230 is pressed for an extremely long or extremely short period of time, etc., and determines normal operation in other cases. The operation determination unit 202 is an example of an operation determination means of the present disclosure.

[0027] Only when the operation determination unit 202 determines that the received operation is a normal operation, the air conditioning control unit 203 transmits a control signal corresponding to the operation to the air conditioner 100 to control the air conditioner 100. The air conditioning control unit 203 is an example of a device control means of the present disclosure.

[0028] The operation recording unit 204 records the operation on the air conditioner 100 accepted by the operation accepting unit 201. Here, the operation recording unit 204 records the content of the operation by distinguishing whether the accepted operation is a normal operation or an erroneous operation. Specifically, if the accepted operation is a normal operation, the operation recording unit 204 records the content of the operation in the operation record table 251 in association with date and time information when the operation was accepted. On the other hand, if the accepted operation is an erroneous operation, the operation recording unit 204 records the content of the erroneous operation in the erroneous operation record table 252 in association with information indicating the cause of the judgment that the operation was an erroneous operation and date and time information when the erroneous operation was accepted. The operation recording unit 204 is an example of an operation recording means of the present disclosure.

[0029] The operation history display unit 205 displays the operation history recorded in the operation record table 251 and the operation error record table 252 based on an instruction from a user received by the operation receiving unit 201. The operation history display unit 205 is an example of an operation history display means of the present disclosure.

[0030] The operation reproducing unit 206 reproduces an operation selected by a user from the operation history displayed by the operation history display unit 205 by transmitting a control signal corresponding to the operation to the air conditioner 100 and controlling the air conditioner 100. The operation reproducing unit 206 is an example of an operation reproducing means of the present disclosure.

[0031] (Air conditioning control processing) Next, a description will be given of the operation of the remote control 200. In order to control the air conditioner 100, the user performs an operation of pressing the control button 230 of the remote control 200, that is, an operation of pressing and then releasing the control button 230. When this operation is performed, the control unit 21 of the remote control 200 executes the air conditioning control process shown in FIG.

[0032] First, the control unit 21 acquires the pressing time of the control button 230 pressed this time and the interval time between the previous pressing and the current pressing (step S1). For example, the control unit 21 acquires the pressing time measurement timer T ON The control unit 21 can obtain the pressed time from the measurement time of the non-pressed time measurement timer T OFF The interval time can be obtained from the measured time.

[0033] Next, the control unit 21 determines whether or not the interval time acquired in step S1 is shorter than a predetermined threshold value Sa (for example, 0.5 seconds) for determining a double-press erroneous operation (step S2).

[0034] If the interval time is shorter than the threshold Sa (step S2; Yes), the current pressing operation was performed almost immediately after the previous pressing operation, and is considered to be an erroneous operation unintended by the user. Therefore, the control unit 21 registers the content of the current operation in the erroneous operation record table 252 in association with the time information when the operation was accepted, with the cause of the erroneous operation being "double pressing" (step S3). Then, the process ends without controlling the air conditioner 100.

[0035] On the other hand, if the interval time is not shorter than the threshold value Sa (step S2; No), the control unit 21 determines whether the pressing time acquired in step S1 is shorter than a predetermined threshold value Sb (e.g., 0.2 seconds) for determining a short press erroneous operation (step S4).

[0036] If the pressing time is shorter than the threshold value Sb (step S4; Yes), it is an extremely short pressing time for a pressing operation performed by a person, and is considered to be an erroneous operation unintended by the user. Therefore, the control unit 21 registers the content of the operation performed this time in the erroneous operation record table 252 in association with the time information when the operation was accepted, with the cause of the erroneous operation being "short press" (step S5). Then, the process ends without controlling the air conditioner 100.

[0037] On the other hand, if the pressing time is not shorter than the threshold value Sb (step S4; No), the control unit 21 determines whether the pressing time acquired in step S1 is longer than a predetermined threshold value Sc (e.g., 5 seconds) for determining a long press erroneous operation (step S6).

[0038] If the pressing time is longer than the threshold value Sc (step S6; Yes), it is an extremely long pressing time for a pressing operation performed by a person, and is considered to be an erroneous operation unintended by the user. Therefore, the control unit 21 registers the content of the operation performed this time in the erroneous operation record table 252 in association with the time information when the operation was accepted, with the cause of the erroneous operation being "long pressing" (step S7). Then, the air conditioner 100 is not controlled, and the process ends.

[0039] On the other hand, if the pressing time is not longer than the threshold value Sc (step S6; No), the control unit 21 determines whether or not another button has been pressed simultaneously with the current pressing operation (step S8). Note that, even if the pressing operations are not completely simultaneous, if another button has been pressed within a predetermined time (for example, within 0.1 seconds) from the current pressing operation, it may be determined that the pressing operations are simultaneous.

[0040] If another button was pressed simultaneously with the current button press (step S8; Yes), this means that multiple buttons are pressed at the same time, and is considered to be an erroneous operation unintended by the user. Therefore, the control unit 21 registers the content of the current operation in the erroneous operation record table 252 in association with the time information when the operation was accepted, with the cause of the erroneous operation being "simultaneous press" (step S9). Then, the air conditioner 100 is not controlled and the process ends.

[0041] On the other hand, if no other button has been pressed at the same time (step S8; No), the current pressing of the control button 230 is a normal operation intended by the user. Therefore, the control unit 21 controls the air conditioner 100 to execute a process corresponding to the control button 230 that has been pressed this time (step S10). For example, if the "cooling" button has been pressed, the control unit 21 controls the communication unit 22 to send a control signal to the air conditioner 100 to instruct the start of cooling operation.

[0042] Next, the control unit 21 registers the content of the normal operation performed this time in the operation record table 251 in association with the time information when the operation was accepted (step S11). This ends the air conditioning control process.

[0043] (Operation history display process) Next, the operation history display process executed by the control unit 21 of the remote control 200 will be described. For example, the user presses the "menu" button of the remote control 200 to display a menu screen (not shown) on the display unit 24. Then, the user operates the operation button group 237 to select the operation history display from each menu item displayed on the menu screen. In response to this selection operation, the control unit 21 of the remote control 200 starts the operation history display process shown in the flowchart of FIG.

[0044] First, the control unit 21 acquires information for displaying the operation history from the operation record table 251 (step S21). Then, the control unit 21 causes the display unit 24 to display an operation history screen that displays the history of operations performed by the user based on the information acquired in step S21 (step S22).

[0045] FIG. 9 shows an example of the display of the operation history screen. In this example, the content of each operation performed on the air conditioner 100 and the date and time information when the operation was accepted are displayed in association with each other. In addition, in this figure, a "Reproduce" button is provided to the left of each operation. The user operates the operation button group 237 to click the "Reproduce" button to the left of the operation to be reproduced. When the "Reproduce" button is clicked (step S23; Yes), the control unit 21 controls the air conditioner 100 to perform the corresponding control and reproduces the operation (step S24). For example, when the "Reproduce" button to the left of the operation content "Heating" on the operation history screen is clicked, the control unit 21 transmits a signal to the air conditioner 100 to instruct the start of heating operation.

[0046] Thereafter, when the user operates the operation button group 237 to click the "Exit" button on the operation history screen (step S25; Yes), the operation history display process ends.

[0047] In the operation history display process, the operation is reproduced by clicking the "Reproduce" button displayed on the operation history screen, but the method of specifying the operation to be reproduced is not limited to this. For example, the user may input a period to be reproduced, and each operation performed during that period may be reproduced in sequence.

[0048] In this way, when the remote control 200 according to the present disclosure receives an operation on the air conditioner 100 from a user, it is determined whether the operation is a normal operation intended by the user or an unintended erroneous operation, and the air conditioner 100 is controlled only when it is determined to be a normal operation. This makes it possible to prevent the air conditioner 100 from being erroneously controlled due to an erroneous operation. Furthermore, when the remote control 200 according to the present disclosure records the received operation in association with date and time information, normal operations are recorded in the operation record table 251, and erroneous operations are recorded in the erroneous operation record table 252, and the two are recorded separately. This makes it possible to record the operation contents that are useful when reproducing and analyzing the operation.

[0049] (Modification) The present disclosure is not limited to the above-described embodiment, and various modifications are possible without departing from the gist of the present disclosure.

[0050] For example, the remote control 200 is a relatively small device. Therefore, depending on the remote control 200, it may be difficult to secure an area for storing the operation record table 251 and the operation error record table 252 in the storage unit 25. Also, it may be the case that the performance of the control unit 21 is insufficient to execute the air conditioning control process, the operation history display process, and the like. Therefore, as shown in FIG. 10, an operation system 1000 is configured that newly includes a server 300 that can communicate with the remote control 200 via a network 400. The network 400 is, for example, the Internet. The server 300 may be composed of multiple computers or may be a cloud server. The server 300 may be in charge of some of the functions of the remote control 200 described above. For example, in this example, the operation record table 251 and the operation error record table 252 are stored on the server 300 side instead of the remote control 200. Also, in the air conditioning control process (FIG. 7), the server 300 executes each step except for step S10 that controls the air conditioner 100. In this way, even a relatively inexpensive remote control 200 can execute the above-mentioned processing.

[0051] In the above embodiment, if the received operation is an erroneous operation, the operation details are recorded in the erroneous operation record table 252. However, in the case of an erroneous operation, it is not necessary to record such operation details. In this case, the erroneous operation record table 252 is unnecessary, so that the storage capacity of the storage unit 25 can be saved.

[0052] In the above embodiment, if the received operation is a normal operation, the contents of that operation are recorded in the operation record table 251, and if it is an erroneous operation, the contents of that operation are recorded in the erroneous operation record table 252. However, if the recording mode allows for a distinction between normal operations and erroneous operations, the contents of both operations may be recorded in one table. For example, Fig. 11 is a diagram showing an example of the configuration of the operation record table 251 that records normal operations and erroneous operations. In this operation record table 251, an operation type that indicates whether the operation is a normal operation or an erroneous operation is provided as an item. If the operation type is "normal operation", the cause of the erroneous operation is left blank.

[0053] As described with reference to the flowchart of FIG. 7, in the above embodiment, the interval time and pressing time of the received pressing operation are compared with the thresholds Sa, Sb, and Sc for determining whether or not it is an erroneous operation. Here, these thresholds Sa, Sb, and Sc may be changed according to the time period in which the operation is received. For example, in hospitals, erroneous operations often occur during the sleeping hours of users who tend to turn over in their sleep. Therefore, as shown in FIG. 12, the thresholds Sa, Sb, and Sc may be set so that it is easier to determine that an erroneous operation is an erroneous operation during the sleeping hours than during other times.

[0054] The thresholds Sa, Sb, and Sc may also be calculated by a machine learning technique. For example, the thresholds Sa, Sb, and Sc can be calculated by investigating in advance the relationship between the actually occurring erroneous operation and the pressing time and interval time of the erroneous operation, creating training data, and performing machine learning.

[0055] Also, in the above embodiment, the remote control 200 that operates the air conditioner 100 has been described as an example. However, the present disclosure is not limited to the remote control 200 that operates the air conditioner 100, and can also be applied to remote controls for various devices such as televisions and recording devices. Furthermore, the present disclosure is not limited to the remote control 200, but can also be applied to operating devices such as smartphones and tablet terminals that have a function for remotely operating devices.

[0056] Also, for example, by applying an operation program that defines the operation of the remote control 200 according to this embodiment to an existing information terminal device, the information terminal device can be made to function as the remote control 200 according to the present disclosure.

[0057] Furthermore, the method of distribution of such a program is arbitrary; for example, the program may be stored on a computer-readable recording medium such as a CD-ROM (Compact Disk Read Only Memory), a DVD (Digital Versatile Disk), an MO (Magneto Optical Disk), or a memory card and distributed, or the program may be distributed via a communications network such as the Internet.

[0058] Various aspects of the present disclosure are summarized below as appendices.

[0059] (Appendix 1) an operation receiving means for receiving an operation on the device from a user; an operation determination means for determining whether the operation is a normal operation intended by the user or an unintended erroneous operation; a device control means for controlling the device in response to the operation only when the operation determination means determines that the operation is the normal operation; an operation recording means for recording the content of the operation in association with date and time information of the acceptance of the operation; The operation recording means records the contents of the operation by distinguishing between the normal operation and the erroneous operation. Operating device. (Appendix 2) The system further includes an operation history display unit that displays a history of operations recorded in the operation recording unit. 2. An operating device as described in claim 1. (Appendix 3) further comprising an operation reproducing means for controlling the device in accordance with an operation selected from the operation history displayed on the operation history display means; 3. An operating device as described in claim 2. (Appendix 4) The operation recording means records the contents of the normal operation and the contents of the erroneous operation in different tables. 4. An operating device according to any one of claims 1 to 3. (Appendix 5) The operation recording means records information indicating a cause of the erroneous operation in association with the content of the erroneous operation. 5. An operating device according to any one of claims 1 to 4. (Appendix 6) the operation determination means changes a threshold value for determining whether the operation is an erroneous operation depending on a time period during which the operation is received; 6. An operating device according to any one of claims 1 to 5. (Appendix 7) the operation determination means obtains a threshold value for determining whether the operation is the erroneous operation by a machine learning technique; 6. An operating device according to any one of claims 1 to 5. (Appendix 8) an operation receiving means for receiving an operation on the device from a user; an operation determination means for determining whether the operation is a normal operation intended by the user or an unintended erroneous operation; a device control means for controlling the device in response to the operation only when the operation determination means determines that the operation is the normal operation; an operation recording means for recording the content of the operation in association with date and time information of the acceptance of the operation; The operation recording means records the contents of the operation by distinguishing between the normal operation and the erroneous operation. Operation system. (Appendix 9) Accepts device operations from the user, determining whether the operation is a normal operation intended by the user or an unintended erroneous operation; Only when the operation is determined to be a normal operation, the device is controlled in response to the operation. The content of the operation is recorded in association with date and time information when the operation was received, while distinguishing between the normal operation and the erroneous operation. How to operate. (Appendix 10) Computer, an operation receiving means for receiving an operation for the device from a user; an operation determination means for determining whether the operation is a normal operation intended by the user or an unintended erroneous operation; a device control means for controlling the device in response to the operation only when the operation determination means determines that the operation is the normal operation; an operation recording means for recording the content of the operation in association with date and time information when the operation was received; Function as a The operation recording means records the contents of the operation by distinguishing between the normal operation and the erroneous operation. program. [Explanation of symbols]

[0060] 100 air conditioner, 200 remote control, 21 control unit, 22 communication unit, 23 input unit, 230 control button, 231 "heat" button, 232 "dehumidify" button, 233 "cool" button, 234 "increase temperature" button, 235 "decrease temperature" button, 236 "stop" button, 237 operation button group, 238 "menu" button, 24 display unit, 25 memory unit, 251 operation record table, 252 erroneous operation record table, 201 operation reception unit, 202 operation discrimination unit, 203 air conditioning control unit, 204 operation record unit, 205 operation history display unit, 206 operation reproduction unit, 300 server, 400 network, 1000 operation system

Claims

1. an operation receiving means for receiving an operation on the device from a user; an operation determination means for determining whether the operation is a normal operation intended by the user or an unintended erroneous operation; a device control means for controlling the device in response to the operation only when the operation determination means determines that the operation is the normal operation; an operation recording means for recording the content of the operation in association with date and time information of the acceptance of the operation; The operation recording means records the contents of the operation by distinguishing between the normal operation and the erroneous operation. Operating device.

2. The system further includes an operation history display unit that displays a history of operations recorded in the operation recording unit. The operating device according to claim 1 .

3. further comprising an operation reproducing means for controlling the device in accordance with an operation selected from the operation history displayed on the operation history display means; The operating device according to claim 2 .

4. The operation recording means records the contents of the normal operation and the contents of the erroneous operation in different tables. The operating device according to any one of claims 1 to 3.

5. The operation recording means records information indicating a cause of the erroneous operation in association with the content of the erroneous operation. The operating device according to any one of claims 1 to 3.

6. the operation determination means changes a threshold value for determining whether the operation is an erroneous operation depending on a time period during which the operation is received; The operating device according to any one of claims 1 to 3.

7. the operation determination means obtains a threshold value for determining whether the operation is the erroneous operation by a machine learning technique; The operating device according to any one of claims 1 to 3.

8. an operation receiving means for receiving an operation on the device from a user; an operation determination means for determining whether the operation is a normal operation intended by the user or an unintended erroneous operation; a device control means for controlling the device in response to the operation only when the operation determination means determines that the operation is the normal operation; an operation recording means for recording the content of the operation in association with date and time information of the acceptance of the operation; The operation recording means records the contents of the operation by distinguishing between the normal operation and the erroneous operation. Operation system.

9. Accepts device operations from the user, determining whether the operation is a normal operation intended by the user or an unintended erroneous operation; Only when the operation is determined to be a normal operation, the device is controlled in response to the operation. The content of the operation is recorded in association with date and time information when the operation was received, while distinguishing between the normal operation and the erroneous operation. How to operate.

10. Computer, an operation receiving means for receiving an operation for the device from a user; an operation determination means for determining whether the operation is a normal operation intended by the user or an unintended erroneous operation; a device control means for controlling the device in response to the operation only when the operation determination means determines that the operation is the normal operation; an operation recording means for recording the content of the operation in association with date and time information when the operation was received; Functioning as a The operation recording means records the contents of the operation by distinguishing between the normal operation and the erroneous operation. program.

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