Adjustment device
The integrated payment device with separate operational directions for clerks and customers addresses the challenge of miniaturization and operability, improving ease of installation and usability in stores through efficient space utilization and enhanced payment methods.
Patent Information
- Application Number
- JP2023112597
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2023-07-07
- Publication Date
- 2025-01-20
- Estimated Expiration
- 2043-07-07
AI Technical Summary
Existing payment devices are not miniaturized enough to facilitate easy installation in stores and improve customer operability during payment operations.
A payment device is designed with a product registration information generation section and a payment processing section housed in a single unit, allowing separate operations from different directions by the store clerk and customer, featuring a scanner for mobile code payments, a credit card reader, and a change machine, all integrated to minimize space and enhance usability.
The design reduces the installation area and improves the operability of payment operations by minimizing interference between the clerk's and customer's workspaces, enhancing the ease of use and efficiency of payment methods including mobile, credit card, and cash transactions.
Smart Images

Figure 2025009530000001_ABST
Abstract
Description
[Technical field]
[0001] An embodiment of the present invention relates to a settlement device. [Background technology]
[0002] 2. Description of the Related Art Conventionally, payment devices that enable quick payment of purchased products in a store have been proposed (for example, Patent Document 1).
[0003] Patent Document 1 discloses a settlement device equipped with a coin insertion slot and a coin dispensing outlet through which customers themselves receive payment for products. It is desirable for such settlement devices to be both more compact to improve ease of installation in stores and more convenient for customers to make payments. Summary of the Invention [Problem to be solved by the invention]
[0004] The problem to be solved by the present invention is to provide a settlement device that requires a small installation area and allows customers to easily perform settlement operations. [Means for solving the problem]
[0005] The settlement device of the embodiment includes a product registration information generating unit and a payment processing unit in one housing. The product registration information generating unit is installed to fit within the width direction of the housing as viewed from a first direction, and is operated by a store clerk from the first direction to generate product registration information in which product information of a product purchased by a customer is registered. The payment processing unit is installed to fit within the width direction of the housing as viewed from a second direction different from the first direction, and is operated by a customer from the second direction to make a payment related to the product registration information acquired from the product registration information generating unit. The payment processing unit includes an operation receiving unit that displays selection information for selecting a payment method and receives a selection operation for the selection information, a reading unit that irradiates a reading light from above on the top surface of the housing when performing code payment, and reads code information related to the payment from a mobile terminal held up to the reading light, and a payment terminal that is installed side by side with the operation receiving unit on the customer side of the reading unit, and reads information registered on a card when performing credit card payment, and is fixed to a support extending upward from the top surface of the housing. [Brief description of the drawings]
[0006] [Figure 1] FIG. 1 is a perspective view of the appearance of a registration and settlement device according to an embodiment. [Diagram 2] FIG. 2 is a top view of the registration and settlement device according to the embodiment. [Diagram 3] FIG. 3 is an external view showing a main configuration of the registration and settlement device of the embodiment. [Figure 4] FIG. 4 is an external view of a settlement fixture provided in the registration settlement device of the embodiment. [Diagram 5] FIG. 5 is a first side view showing the main configuration of the payment fixture. [Figure 6] FIG. 6 is a front view showing the main configuration of the payment fixture. [Figure 7] FIG. 7 is a second side view showing the main configuration of the payment fixture. [Figure 8] FIG. 8 is a third side view showing the main configuration of the payment fixture. [Figure 9] FIG. 9 is a first exploded perspective view of the payment fixture. [Figure 10] FIG. 10 is a second exploded perspective view of the payment fixture. [Figure 11] FIG. 11 is a third exploded perspective view of the payment fixture. [Figure 12] FIG. 12 is a fourth exploded perspective view of the payment fixture. [Figure 13] FIG. 13 is an external view of the rear side of the assembled payment fixture. [Figure 14] FIG. 14 is an external perspective view of the registration and settlement device with the change dispenser cover open. [Figure 15] FIG. 15 is a side view showing the registration and settlement device with the change dispenser cover open. [Figure 16] FIG. 16 is an external perspective view showing the receipt printer provided in the registration and settlement apparatus in an open state. [Figure 17] FIG. 17 is a diagram showing an example of a payment status monitor screen displayed on the store clerk's display. [Figure 18] FIG. 18 is a diagram showing an example of a payment method selection screen displayed on the customer-facing display. [Figure 19] FIG. 19 is a diagram showing an example of a payment processing screen displayed on a customer-facing display. [Figure 20] FIG. 20 is an external perspective view showing an example of a first modified example of the registration and settlement device. [Figure 21] FIG. 21 is a top view showing an example of the first modified example of the registration and settlement device. [Figure 22] FIG. 22 is an external perspective view showing an example of the second modified example of the registration and settlement device. [Diagram 23] FIG. 23 is a top view showing an example of the second modified example of the registration and settlement device. [Figure 24] FIG. 24 is an external view showing an example of operation of a registration and settlement device in a store. [Diagram 25] FIG. 25 is an external perspective view showing an example of the third modified example of the registration and settlement device. [Figure 26] FIG. 26 is an external perspective view of the front side of a settlement fixture provided in a registration settlement device of the third modified example. [Figure 27] FIG. 27 is an external perspective view of the rear side of a settlement fixture provided in a registration settlement device of the third modified example. [Figure 28] FIG. 28 is a first diagram showing an example of a screen displayed on the customer-side display of FIG. [Figure 29] FIG. 29 is a second diagram showing an example of a screen displayed on the customer-side display of FIG. [Diagram 30] FIG. 30 is a hardware block diagram illustrating an example of a hardware configuration of a product sales data processing system according to an embodiment. [Diagram 31] FIG. 31 is a flowchart illustrating an example of the operation of the product sales data processing system according to the embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
[0007] Hereinafter, the embodiments will be described in detail with reference to the drawings. Note that the present invention is not limited to the embodiments described below.
[0008] (General configuration of settlement device) A schematic configuration of a registration and settlement device 30 according to an embodiment will be described with reference to Figures 1, 2, and 3. Figure 1 is an external perspective view of the registration and settlement device of the embodiment. Figure 2 is a top view of the settlement device of the embodiment. Figure 3 is an external view showing the main configuration of the registration and settlement device of the embodiment.
[0009] The registration and settlement device 30 is installed in a store, and performs a product registration process for registering product information including product name, price information, etc., based on product identification information (hereinafter, product code) that identifies the product purchased by a customer, inputted by input devices 20, 21 (see FIG. 24) described later, and a payment process for the registered product. The registration and settlement device 30 includes a POS terminal 40 and an accounting terminal 50. The POS terminal 40 is operated by a store clerk. The accounting terminal 50 is operated by a customer. The registration and settlement device 30 is an example of a registration device and a settlement device in this disclosure. The registration and settlement device 30 may be configured such that the registration device having a product registration function and the settlement device having a settlement function are separate entities. The registration and settlement device 30 may also be simply called a settlement device, as it is a terminal operated by a customer.
[0010] The POS terminal 40 acquires the product code inputted by the input devices 20 and 21 described below, and registers the product information of the product purchased by the customer. The POS terminal 40 also outputs the registered product registration information to the accounting terminal 50. The POS terminal 40 is an example of a product registration information generation unit in this disclosure.
[0011] The accounting terminal 50 acquires the product registration information from the POS terminal 40. The accounting terminal 50 also performs payment related to the product registration information. The accounting terminal 50 is an example of a payment processing unit in this disclosure.
[0012] The POS terminal 40 includes a main body 41, a store clerk display 42, and a keyboard 43. The POS terminal 40 may also include a handy scanner (not shown) so that a store clerk can operate the handy scanner to read a product code and register the product on the POS terminal 40. The POS terminal 40 may also register a product by directly designating the product via a preset key displayed on the store clerk display 42 and associated with a product code in advance.
[0013] The main body 41 is installed on the rear surface 34 side of the top surface 37 of the housing 32, and executes various processes performed by the POS terminal 40. The main body 41 includes a CPU (Central Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), a storage unit, and a peripheral device controller.
[0014] The CPU is a calculation device and executes various processes performed by the POS terminal 40 .
[0015] The RAM and ROM manage the control programs executed by the CPU.
[0016] The storage unit stores the control program and data necessary for the operation of the CPU.
[0017] The peripheral device controller connects the main body 41 to the store clerk display 42 and the keyboard 43, and controls the operations of these peripheral devices. The peripheral device controller also connects the main body 41 to the payment terminal 53 so that they can communicate with each other.
[0018] The clerk-side display 42 is installed on the top of the main body 41 facing the clerk, and displays various information related to the operation of the POS terminal 40. A touch panel is laminated on the display surface of the clerk-side display 42, and the clerk can give operation instructions to the POS terminal 40 by pressing various buttons displayed on the clerk-side display 42.
[0019] The keyboard 43 is installed on the top of the main body 41 facing the store clerk, and together with the touch panel described above, receives operational instructions from the store clerk and issues operational instructions to the main body 41.
[0020] The accounting terminal 50 comprises a customer-facing display 51, a payment terminal 53, a scanner 60, and a change machine 80.
[0021] The customer-facing display 51 displays to the customer the details of the payment made by the accounting terminal 50 (such as product details and total amount) and selection information for selecting a payment method. The customer-facing display 51 is, for example, a 7-inch LCD monitor or an organic EL monitor. A touch panel is laminated on the display surface of the customer-facing display 51, and the customer can press various buttons displayed on the customer-facing display 51 to perform a selection operation for selection information for selecting a payment method, for example. The customer-facing display 51 is an example of an operation reception unit in the present disclosure.
[0022] The payment terminal 53 performs payment according to the customer's operation. Specifically, the payment terminal 53 performs payment processing by any of cash payment, points payment, electronic money payment, credit payment, code payment, and prepaid payment according to the customer's instruction. Note that the payment method is not limited to these. The payment terminal 53 is also an example of a payment means, and for example, when a customer instructs cash payment, the cash payment is performed using a change dispenser 80 described later.
[0023] Cash settlement is a payment method in which a customer pays with bills and coins that they possess. When making a cash settlement, the customer instructs the customer-facing display 51 to make a cash payment, and then makes a payment using the change machine 80. The change machine 80 will be described in detail later (see FIG. 3).
[0024] Point payment is a payment method in which points awarded according to the purchase amount at a store are used to pay for goods. When making a point payment, the customer, for example, has the member number registered on the store's membership card read by scanner 60. The read member number is sent to a server device (not shown) connected to payment terminal 53. The server device obtains the number of points for the relevant customer from the information stored in the customer master and outputs this to payment terminal 53. Payment terminal 53 makes the payment by applying the obtained points to the payment of the goods. At this time, if the point balance is insufficient to cover the payment amount, the customer can pay the shortfall using a different payment method.
[0025] Electronic money payment is a payment method in which payment is made with electronic money charged to, for example, an IC card. After instructing payment terminal 53 to make an electronic money payment, the customer makes the payment with the electronic money charged to the IC card, for example, by bringing the IC card close to payment terminal 53 and performing short-range wireless communication with payment terminal 53. Note that, instead of an IC card, payment may be made with electronic money charged to an electronic money app implemented in a mobile terminal possessed by the customer. In that case, the customer starts the electronic money app and displays code information such as a two-dimensional code on the mobile terminal. The customer then makes the payment with electronic money by having scanner 60 read the displayed code information.
[0026] Credit card payment is a payment method that uses a credit card held by a customer. When making a credit card payment, payment terminal 53 reads credit card company information, identification information that identifies the customer, bank account information to which the money is to be withdrawn, and the like, that are registered on the credit card held by the customer, and communicates with, for example, a server device of the credit card company (not shown in FIG. 1). The payment is then completed when approval of the payment is obtained from the server device. After instructing payment terminal 53 to make a credit card payment, the customer causes payment terminal 53 to read the registration information of the credit card held by the customer, thereby making the credit card payment be made.
[0027] Code payment is a payment method in which a payment app installed in advance on a mobile terminal carried by a customer displays code information identifying the customer and the displayed payment code is read by the scanner 60. The customer makes a purchase (selects a product) at a store, and launches the code payment app installed on the mobile terminal to make a payment after a store clerk inputs the product code of the product into the input device 20 (see FIG. 24) described below. When the code payment app is launched, code information uniquely identifying the customer is displayed on the mobile terminal. The customer holds the mobile terminal over the scanner 60 to have the code information read. The accounting terminal 50 makes a payment to the customer identified by the read code information, based on the product registration information generated by the POS terminal 40, based on the product code input by the input device 20. The amount of the payment is later debited from the bank account registered by the customer in the code payment app.
[0028] Prepaid payment is a payment method in which payment is made from the amount charged to a rechargeable prepaid card or from the amount precharged to a non-rechargeable prepaid card. Prepaid cards come in various types, such as IC cards and magnetic cards, and the payment terminal 53 reads the remaining balance on the prepaid card in a manner appropriate for each type and makes the payment. The payment method using a rechargeable prepaid card is the same as the electronic money payment described above.
[0029] It should be noted that payment terminal 53 may perform payment using a payment method other than those described here. For example, payment terminal 53 may accept a combination of multiple payment methods, such as paying part of the amount with electronic money and the rest with cash. In addition, the various information output to payment terminal 53 may be output to customer-facing display 51 or POS terminal 40, and customer-facing display 51 or POS terminal 40 may display the accepted information.
[0030] Scanner 60 reads the code information displayed on a mobile terminal carried by a customer when accounting terminal 50 performs code payment. Scanner 60 is attached to a support 66 installed vertically on the top surface of housing 32, and projects light emitted from an LED or slit light generated by a laser onto top surface 37 of housing 32. Scanner 60 reads the code information held up to the position of the slit light on top surface 37 of housing 32. Scanner 60 is an example of a reading unit in this disclosure. The detailed structure of scanner 60 will be described in detail later (see Figures 4 and 5).
[0031] The change machine 80 is installed in the corner where the front surface 33 and the top surface 37 of the housing 32 meet. When a customer makes a cash payment, the change machine 80 accepts inserted coins or bills and dispenses coins or bills as change. The area of the change machine 80 is colored a different color from other parts of the housing 32. This makes the location of the change machine 80 easy to understand for a customer who operates it. The detailed structure of the change machine 80 will be described later in detail (see FIG. 3).
[0032] A receipt printer 90 is installed on the front surface 33 of the housing 32 below the change machine 80. The receipt printer 90 prints out a receipt indicating the result of the payment and issues it from a receipt issuing port 91 on the front surface 33 of the housing 32.
[0033] A shelf 98 is provided on the side surface 36 on the negative side of the X-axis of the housing 32. When a customer performs a payment process, a shopping basket containing products that have been registered by a store clerk is placed on the shelf 98. The shelf 98 may also be provided on the side surface 35 on the positive side of the X-axis of the housing 32. Specifically, the shelf 98 is provided on a side that will not hinder the flow of customers as much as possible, depending on the condition of the store in which the registration and settlement device 30 is installed.
[0034] Fig. 2 is a view of the registration and settlement device 30 shown in Fig. 1 as seen from above and in front. A store clerk operates the POS terminal 40 from the first direction Da shown in Fig. 2 toward the side surface 36 of the registration and settlement device 30. The POS terminal 40 is installed so as to fit within the width direction (width Wa) of the housing 32 as seen from the first direction Da. In addition, the depth of the POS terminal 40 is installed so as to fit within the width direction (width Wb) of the housing 32.
[0035] A customer operates the accounting terminal 50 from the second direction Db shown in FIG. 2 toward the front 33 of the registered settlement device 30. The accounting terminal 50 is installed so as to fit within the width direction (width Wb) of the housing 32 as seen from the second direction Db. The total dimension of the depth of the accounting terminal 50 and the left and right width of the POS terminal 40 fits within the width direction (width Wa) of the housing 32. The width (width Wa) of the housing 32 as seen from the first direction Da is made as small as possible, and the accounting terminal 50 is positioned so as not to interfere with the store clerk's operation of the POS terminal 40. The second direction Db is a direction different from the first direction Da, and in the example of FIG. 2, the first direction Da and the second direction Db differ by 90 degrees. The difference between the first direction Da and the second direction Db is not limited to 90 degrees.
[0036] 2, the workspace of the store clerk and the workspace of the customer do not overlap. That is, there is no overlap between the workspace of the store clerk and the workspace of the customer.
[0037] It should be noted that the shelf 98 may be moved to the side 35 of the housing 32 in order to provide a larger working space for the store clerk.
[0038] Next, the configuration of the main parts used by a customer who operates the accounting terminal 50 will be described with reference to FIG.
[0039] Directly below payment terminal 53, a red slit light is emitted by an LED or laser beam from scanner 60 installed on the back side of payment terminal 53. The slit light from scanner 60 is irradiated onto reading surface 70 formed on top surface 37 of housing 32, forming reading line 62. A customer making a payment by code payment displays code information such as a barcode or two-dimensional code to be read by payment terminal 53 on the screen of a mobile terminal he or she carries, and holds the displayed code information over the position of reading line 62 to have scanner 60 read the code information.
[0040] A customer making a payment by credit card has the registration information of the credit card he or she possesses read by the payment terminal 53. The way in which the information is read differs depending on whether the credit card is a card in which the registration information is stored in a built-in IC chip, a card in which the registration information is stored in a magnetic stripe, or a card that can be read contactlessly. Details will be described later (see Figures 6, 7, and 8).
[0041] The payment method is selected by making a selection on a selection screen displayed on the customer-facing display 51. A touch panel is layered on the screen of the customer-facing display 51, and the payment method can be selected by pressing a button displayed on the customer-facing display 51. Specific examples of selection of the payment method will be described later (see FIG. 18).
[0042] A customer who selects cash payment makes payment by inserting coins or bills into the change machine 80. The change machine 80 is equipped with a coin insertion port 81, a coin ejection port 82, a bill insertion port 83, a bill ejection port 84, a foreign object ejection port 85, and a foreign object ejection port 86.
[0043] The coin slot 81 is a slot through which coins are inserted for payment.
[0044] The coin outlet 82 is an outlet through which coins are dispensed as change.
[0045] The bill insertion slot 83 is an insertion slot through which bills for payment are inserted.
[0046] The bill discharge port 84 is an outlet through which bills are dispensed as change.
[0047] The foreign object discharge port 85 is a discharge port for discharging foreign objects inserted through the coin insertion port 81.
[0048] The foreign object discharge port 86 is a discharge port for discharging foreign objects inserted through the bill insertion port 83 .
[0049] The change machine 80 requires regular maintenance to replenish change coins and banknotes and to collect inserted coins and banknotes. The change machine 80 installed in the registered settlement device 30 can be managed by inserting a key into a keyhole 87 and opening the front cover forward using a hinge 89 as a pivot. This will be described in more detail later (see Figs. 14 and 15).
[0050] A receipt printer 90 is installed below the change machine 80. The receipt printer 90 is installed inside the housing 32 and prints receipts indicating the result of the payment. The receipt printer 90 also issues the printed receipt from a receipt issuing port 91.
[0051] The receipt printer 90 requires periodic refills of receipt paper. To refill receipt paper, insert a key into the keyhole 93 and pull out the front cover of the receipt printer 90. This will be described in more detail later (see FIG. 16).
[0052] (Outline of payment fixtures) The schematic configuration of customer-facing display 51, payment terminal 53, and scanner 60 will be described with reference to Figs. 4 to 8. Customer-facing display 51, payment terminal 53, scanner 60, and the mounting members for fixing them will be collectively referred to as payment fixture 64. Fig. 4 is an external view of the payment fixture provided in the settlement device of the embodiment. Fig. 5 is a first side view showing the main configuration of the payment fixture. Fig. 6 is a front view showing the main configuration of the payment fixture. Fig. 7 is a second side view showing the main configuration of the payment fixture. Fig. 8 is a third side view showing the main configuration of the payment fixture.
[0053] As shown in Fig. 4, the payment fixture 64 has a structure in which the customer-facing display 51, the payment terminal 53, and the scanner 60 are fixed to a support 66 extending vertically upward from the upper surface 37 (see Fig. 3) of the housing 32. Specifically, as shown in Fig. 4, a scanner upper cover 71 incorporating the scanner 60 and a payment terminal mounting member 74 for fixing the payment terminal 53 are connected and fixed to each other. The customer-facing display 51 is attached to a display mounting member 79 on the back side. The scanner upper cover 71 and the display mounting member 79 are then fixed to the support 66. At the base of the support 66, a planar reading surface 70 is provided, which serves as the base of the support and onto which the slit-shaped reading light (laser light) emitted by the scanner 60 is projected. A plurality of bolts extending downward (Z-axis negative side) are formed on the back side of the reading surface 70, and these bolts are inserted into bolt holes formed in the top surface 37 of the housing 32 and fixed with nuts from the back side of the top surface 37. This causes the front surface of the reading surface 70 to form a flat surface integrated with the top surface 37 of the housing 32. Since fixing members such as bolts and nuts are not exposed on the front surface of the reading surface 70, there is no risk of the mobile terminal coming into contact with the fixing members when a customer holds the mobile terminal over the reading surface 70.
[0054] In the scanner upper cover 71, for example, the scanner 60, which is a general handheld scanner, is housed facing downward with the reading light emission port facing the front side (customer side). That is, the scanner 60 irradiates a slit-shaped reading light 63 downward, and projects a reading line 62, which serves as a guide when a customer holds his / her mobile terminal over the reading surface 70 fixed to the upper surface 37 of the housing 32, i.e., on a plane integral with the upper surface 37 of the housing 32, which serves as a guide when the customer holds the mobile terminal over the reading surface 70 to read the code information. Since the customer can visually confirm the reading line 62 projected on the surface of the reading surface 70, the customer can easily recognize the position where the customer holds the code information displayed on the mobile terminal. Note that a sticker or the like on which the customer can read the code information or the reading procedure may be printed may be attached to the reading surface 70. Note that the scanner upper cover 71 is an example of an attachment cover in this disclosure.
[0055] The payment terminal 53 is installed on the payment terminal attachment member 74 so that the display unit 54 and the operation keys 55 face the customer side, who is the operator of the payment fixture 64. The display unit 54 displays various information such as guidance information related to the operation of the payment terminal 53 and information related to the operation state. The operation keys 55 are a 10-key pad for inputting a personal identification number when operating the payment terminal 53. The payment terminal 53 also has a scan groove 57 for inserting and scanning the magnetic stripe part of the card when reading a card having a magnetic stripe. The customer-facing display 51 is installed side by side with the display unit 54 of the payment terminal 53 so that the display surface faces the customer side. The structure of the payment terminal attachment member 74 will be described in detail later (see FIG. 5). The payment terminal attachment member 74 is an example of a support member in this disclosure.
[0056] FIG. 5 is a side view of the payment fixture 64. The scanner 60 is accommodated inside the scanner upper cover 71. The scanner 60 is a general handheld scanner. The scanner 60 is fixed from the lower side (Z-axis negative side) by the scanner lower cover 72 with the upper side (Z-axis positive side) entering the scanner upper cover 71. The scanner 60 irradiates the reading light 63 downward (Z-axis negative side). Since the scanner upper cover 71 accommodates a general handheld scanner, the size in the depth direction (Y-axis direction) is larger than the depth direction size of the payment terminal 53 and the depth direction size of the customer-side display 51. In the payment fixture 64 of this embodiment, as shown in FIG. 2, the part of the scanner 60 with a large depth is arranged on the back side of the POS terminal 40. This allows the payment fixture 64 to be arranged on the front side of the POS terminal 40, that is, in a position that does not interfere with the movement of the store clerk who operates the store clerk-side display 42 and the keyboard 43 from the first direction Da.
[0057] The front surface 73 of the scanner upper cover 71 is formed in a flat shape and protrudes toward the front (customer side) as it goes downward (Z-axis negative side). The payment terminal attachment member 74 is fixed to the front surface 73 of the scanner upper cover 71 by screws.
[0058] The rear surface of the scanner upper cover 71 is provided with a notch through which the harness 61 of the scanner 60 passes (see FIG. 9).
[0059] Between the scanner 60 and the reading surface 70, a mobile terminal insertion space P shown in FIG. 5 is formed. A customer inserts a mobile terminal into this mobile terminal insertion space P and holds the code information displayed on the mobile terminal up to the reading light 63, thereby making the scanner 60 read the code information. For this reason, it is desirable that the size of the mobile terminal insertion space P is such that the mobile terminal can be inserted without contacting other structures in the depth direction (Y-axis direction in FIG. 5). For this reason, for example, in FIG. 2, a space is secured on the rear side (positive side of the Y-axis) of the scanner 60 so that the mobile terminal and the main body 41 of the POS terminal 40 do not interfere with each other when the mobile terminal is inserted into the mobile terminal insertion space P. Note that, when the main body 41 of the POS terminal 40 is close to the rear side of the mobile terminal insertion space P, a part of the main body 41 may be recessed to secure the mobile terminal insertion space P.
[0060] Payment terminal 53 is installed facing the customer, and its bottom and outer surfaces are held by payment terminal mounting member 74. Specifically, payment terminal mounting member 74 holds both side surfaces in the X-axis direction by side support parts 75. Furthermore, payment terminal mounting member 74 holds its upper surface on the positive side in the Z-axis direction by upper support part 76. And payment terminal mounting member 74 holds its lower surface on the lower side in the Z-axis direction by lower support part 77.
[0061] The upper support portion 76 has a hole or cutout portion through which the harness 58 of the payment terminal 53 passes.
[0062] The lower support portion 77 also serves as a guide surface 78 that guides the insertion of a card, such as a credit card, into the card insertion slot 56 formed in the payment terminal 53. The guide surface 78 extends in a direction substantially equal to the front surface 73 of the scanner upper cover 71, making it easy to insert a card into the card insertion slot 56.
[0063] 6 shows how card 95, such as a credit card with an IC chip embedded, is inserted into card insertion slot 56 of payment terminal 53. A customer inserts card 95 with an IC chip embedded into card insertion slot 56 from the underside of payment terminal 53 along insertion direction Dc. At that time, card 95 is guided along front surface 73 and guide surface 78 of scanner upper cover 71, allowing the customer to easily insert the card.
[0064] Furthermore, in order to facilitate the insertion of the card 95, the distance from the card insertion slot 56 to the reading surface 70 is ensured to be sufficiently long so as not to impede the insertion operation of the card 95.
[0065] 7 shows how a card 95 with a magnetic stripe is inserted into the scan slot 57 of the payment terminal 53 and scanned. The customer inserts the card 95 with a magnetic stripe into the upper end of the scan slot 57 of the payment terminal 53 and, while keeping it inserted, slides it along the scan direction Dd.
[0066] At this time, in order to make it easier to scan the card 95, sufficient space is provided above (Z-axis positive side) and below (Z-axis negative side) the scan groove 57.
[0067] 8 shows how card 95 capable of short-range wireless communication such as NFC (Near Field Communication) is brought close to payment terminal 53 to have information registered with the card read by payment terminal 53. The customer brings card 95 capable of short-range wireless communication close to the position of a wireless communication antenna provided on payment terminal 53, for example, around display unit 54, to have payment terminal 53 read the card information.
[0068] (Assembly structure of payment fixtures) The assembled structure of the payment fixture 64 will be described using Figures 9 to 13. Figure 9 is a first exploded oblique view of the payment fixture. Figure 10 is a second exploded oblique view of the payment fixture. Figure 11 is a third exploded oblique view of the payment fixture. Figure 12 is a fourth exploded oblique view of the payment fixture. Figure 13 is an external view of the rear side of the assembled payment fixture.
[0069] 9, the scanner 60 is housed in the scanner upper cover 71 from above (rear side) with the reading light output port facing the negative side of the Z axis. Then, the scanner lower cover 72 is placed on the scanner 60 from below (front side). The scanner lower cover 72 is screwed to the scanner upper cover 71 to fix the scanner 60. Note that a notch is formed in the rear surface (surface on the positive side of the Y axis) of the scanner upper cover 71 to allow the harness 61 of the scanner 60 to pass through.
[0070] A payment terminal attachment member 74 is screwed to the front surface 73 of the scanner upper cover 71. As described above, the payment terminal 53 is fixed to the payment terminal attachment member 74 (see FIGS. 4, 5, and 6).
[0071] As shown in Fig. 10, the scanner upper cover 71 housing the scanner 60 and the payment terminal mounting member 74 on which the payment terminal 53 is mounted are screwed to posts 66 mounted on the reading surface 70 with bolts. The bottom surface of the reading surface 70 is formed with mounting bolts 67 for connecting to the top surface 37 (see Fig. 3) of the housing 32. The mounting bolts 67 are inserted into bolt holes formed in the top surface 37 of the housing 32 and fixed with nuts from the back side of the top surface 37.
[0072] 11 is an exploded perspective view showing the mounting structure of the customer-facing display 51. A display support member 46 is attached to the back of the customer-facing display 51, which holds the customer-facing display 51 at an appropriate tilt angle so that it is easily visible to customers. An L-shaped display mounting member 79 is screwed to the display support member 46. The display support member 46 may be equipped with a mechanism that can adjust the tilt angle of the customer-facing display 51. This can improve visibility when customers view the customer-facing display 51.
[0073] 12, the display mounting member 79 with the customer-facing display 51 attached is screwed to the surface of the support 66 on the side opposite to the side on which the scanner 60 and the payment terminal 53 are attached. Then, the cover member 48 is attached to the support 66 from the side on which the customer-facing display 51 is attached. The harness 59 of the customer-facing display 51 is routed through a notch formed in the lower end of the cover member 48.
[0074] The cover member 48 thus attached is screwed to the support posts 66 from both the Y axis direction positive side and the Y axis direction negative side, as shown in FIG.
[0075] (How to maintain a change machine) A maintenance method for the change machine 80 provided in the registered settlement device 30 will be described with reference to Figures 14 and 15. Figure 14 is an external perspective view showing the settlement device with the change machine cover open. Figure 15 is a side view showing the settlement device with the change machine cover open.
[0076] The front side (the side facing the front surface 33 of the housing 32) and the top side (the side facing the top surface 37 of the housing 32) of the change machine 80 are covered by a change machine cover 88. When performing maintenance on the change machine 80, an operator inserts a key into a keyhole 87 (see FIG. 3 ) provided in the change machine cover 88 and turns it to unlock the change machine cover 88 and open the change machine cover 88 to the front surface 33 of the housing 32. The change machine cover 88 rotates around two hinges 89 provided on the front surface 33 of the housing 32 to open to the front surface 33 of the housing 32.
[0077] When maintenance of the change machine 80 is completed, the worker closes the change machine cover 88 by rotating it in the opposite direction to that in which it was opened. That is, the change machine cover 88 opens and closes in the opening and closing direction De shown in FIG.
[0078] After the change machine cover 88 is closed, the worker turns the key inserted in the keyhole 87 in the opposite direction to that used to unlock the change machine cover 88, thereby locking the change machine cover 88.
[0079] 15, when the change machine cover 88 is opened or closed, the apex A of the change machine cover 88 describes an opening and closing trajectory R. Because the registration and settlement device 30 has no structures within the range of the opening and closing trajectory R, an operator can smoothly open the change machine cover 88 and perform maintenance on the change machine 80. Although the settlement fixture 64 is installed on the top surface 37 of the housing 32, it does not interfere with the opening and closing of the change machine cover 88.
[0080] (How to maintain your receipt printer) A maintenance method for the receipt printer 90 provided in the registration and settlement device 30 will be described with reference to Figure 16. Figure 16 is an external perspective view showing the receipt printer provided in the registration and settlement device in an open state.
[0081] When the receipt printer 90 runs out of receipt paper, the worker inserts a key into a keyhole 93 provided in the front cover 92 of the receipt printer 90, which is openably and closably attached to the front surface 33 of the housing 32, and turns it to unlock the front cover 92. The worker then pulls the front cover 92 out towards themselves to expose the receipt printer 90 stored inside the housing 32. In this state, the worker can perform operations such as refilling receipt paper.
[0082] When the work is completed, the worker moves the front cover 92 in the opposite direction from when it was pulled out, and stores the receipt printer 90 inside the housing 32. That is, the change machine cover 88 opens and closes in the opening and closing direction Df shown in FIG.
[0083] After the change machine cover 88 is closed, the operator turns the key inserted in the keyhole 93 in the opposite direction to that used to unlock the change machine cover 88, thereby locking the change machine cover 88.
[0084] Furthermore, if the change machine cover 88 is opened while the receipt printer 90 is pulled out of the housing 32, there will be interference between the change machine cover 88 and the receipt printer 90. For this reason, it is desirable to make it impossible to unlock the front cover 92 of the receipt printer 90 when the change machine cover 88 is unlocked, and conversely, to make it impossible to unlock the change machine cover 88 when the front cover 92 of the receipt printer 90 is unlocked.
[0085] (The screen displayed on the POS terminal's salesperson side display) An example of a screen displayed on the store clerk's display 42 of the POS terminal 40 will be described with reference to Fig. 17. Fig. 17 is a diagram showing an example of a screen displayed on the store clerk's display.
[0086] 17 is displayed on the store clerk display 42. The payment status monitor screen 110 is a screen for monitoring the status of the payment being made by the customer at the registered settlement device 30.
[0087] The payment status monitor screen 110 displays the number of items 120, the payment amount 121, the remaining payment amount 122, the payment method 125, the selected payment method 126, guidance information 127, and a payment cancellation button 128.
[0088] The item quantity 120 is the number of items that are the subject of the payment.
[0089] The payment amount 121 is the total amount of the purchased items to be settled.
[0090] The remaining payment amount 122 is the amount that has not yet been settled. When the settlement is completed at the registered settlement device 30, 0 yen is displayed in the remaining payment amount 122 field.
[0091] Payment method 125 is a selection that indicates the available payment methods.
[0092] The selected payment method 126 is the payment method selected by the customer at the registered settlement device 30 .
[0093] Guidance information 127 is guidance according to the selected payment method 126. In the example of Fig. 17, payment by credit card has been selected, so the column for guidance information 127 displays how to operate payment terminal 53 according to the type of credit card. If the customer's payment process is delayed at registered settlement device 30, a store clerk will refer to the information shown in guidance information 127 and speak to the customer, etc.
[0094] The payment cancel button 128 is a button for forcibly stopping the payment operation being performed by the customer at the registered settlement device 30.
[0095] When a customer makes a credit card payment, the customer's credit card information read by the registered settlement device 30 is output to an external server device. Then, the external server device obtains approval for the credit card payment. When approval for the credit card payment is obtained, this information is transmitted to the registered settlement device 30, and the payment process is completed. At this time, if approval for the credit card payment is not obtained in the external server device, this information is transmitted to the registered settlement device 30 together with the reason why approval was not obtained. The reason why approval was not obtained is, for example, "expired credit card," "insufficient balance for payment," "payment request with an unusable credit card due to a loss report, etc." When the store clerk operating the POS terminal 40 obtains information that approval for the credit card payment was not obtained, the store clerk presses the payment stop button 128 to forcibly stop the payment operation. Then, the store clerk explains the situation to the customer operating the registered settlement device 30 and instructs him / her to perform the payment operation by another means.
[0096] (Screen displayed on customer-facing display of payment device) Examples of screens displayed on the customer-facing display 51 of the registered settlement device 30 will be described with reference to Figures 18 and 19. Figure 18 is a diagram showing an example of a payment method selection screen displayed on the customer-facing display. Figure 19 is a diagram showing an example of a payment processing screen displayed on the customer-facing display.
[0097] 18 is displayed on the customer-facing display 51. The payment method selection screen 111 is a screen on which the registered settlement device 30 allows the customer to select a payment method.
[0098] The payment method selection screen 111 displays a payment amount 130, a payment method selection button 131, a store clerk call button 132, and a back button 133.
[0099] The payment amount 130 is the total amount of the purchased items to be settled.
[0100] The payment method selection button 131 is a selection button that indicates available payment methods. The available payment methods are not limited to the example shown in Fig. 18. For example, the customer can select a payment method that is not displayed in Fig. 18 by swiping the payment method selection screen 111.
[0101] The store clerk call button 132 is a button that can be pressed to call a store clerk when the user does not know how to operate the button.
[0102] The back button 133 is a button for canceling the current operation and returning to the previous screen (the screen one level above).
[0103] The customer selects a payment method by pressing the payment method selection button 131 on the payment method selection screen 111.
[0104] 19, for example. The payment processing screen 112 is a screen on which the registered settlement device 30 informs the customer of the payment method and the payment amount.
[0105] The payment processing screen 112 displays a store clerk call button 132, a back button 133, guide information 127, and payment information 134.
[0106] The store clerk call button 132 and the back button 133 are as described above (see FIG. 18).
[0107] The guidance information 127 is as described above (see FIG. 17).
[0108] The payment information 134 is information related to the payment method. The payment information 134 includes information such as the payment amount and the payment method.
[0109] (First Modification of the Embodiment) A first modified example of the registration and settlement device 30 of the embodiment will be described with reference to Figs. 20 and 21. Fig. 20 is an external perspective view showing an example of the first modified example of the registration and settlement device. Fig. 21 is a top view showing an example of the first modified example of the registration and settlement device.
[0110] 20 shows a registration and settlement device 301 in which the orientation of the POS terminal 40 operated by the store clerk is reversed in the X-axis direction in the above-mentioned registration and settlement device 30. In addition, the shelf 98 installed on the side surface 36 of the housing 32 in the registration and settlement device 30 is installed on the side surface 35 of the housing 32 in the registration and settlement device 301.
[0111] A store clerk operates the POS terminal 40 toward the side surface 35 of the registration and settlement device 301 from the first direction Da shown in Fig. 21. The POS terminal 40 is installed so as to fit within the width direction (width Wa) of the housing 32 as viewed from the first direction Da.
[0112] A customer operates the accounting terminal 50 facing the front surface 33 of the registered settlement device 301 from the second direction Db shown in Figure 21. The accounting terminal 50 is installed so that it fits within the width direction (width Wb) of the housing 32 when viewed from the second direction Db.
[0113] In the registration and settlement device 301, the store clerk operating the POS terminal 40 and the customer operating the accounting terminal 50 can perform their operations without interfering with each other. The above-mentioned portable terminal insertion space P (see FIG. 5) is formed below the scanner 60. In order to ensure as large a portable terminal insertion space P as possible, a recess for avoiding interference with the portable terminal may be formed by cutting out part of the main body 41 of the POS terminal 40 at the contact point between the main body 41 and the housing 32.
[0114] The location of the shelf 98 is not limited to the side surface 35 of the housing 32. The shelf 98 may be disposed on the side surface 36 of the housing 32 of the registration settlement device 301.
[0115] (Second Modification of the Embodiment) A second modified example of the registered settlement device 30 of the embodiment will be described with reference to Figs. 22 and 23. Fig. 22 is an external perspective view showing an example of the second modified example of the settlement device. Fig. 23 is a top view showing an example of the second modified example of the settlement device.
[0116] The registration and settlement device 302 shown in Fig. 22 is the above-mentioned registration and settlement device 30, in which the POS terminal 40 operated by a store clerk is arranged facing the positive side of the Y axis. In other words, the POS terminal 40 and the registration and settlement device 30 are arranged facing each other. Also, in the registration and settlement device 301, the shelf 98 that was installed on the side surface 36 of the housing 32 in the registration and settlement device 30 is installed on the side surface 35 of the housing 32.
[0117] A store clerk operates the POS terminal 40 facing the rear surface 34 of the registration and settlement device 302 from the first direction Da shown in Fig. 23. The POS terminal 40 is installed so as to fit within the width direction (width Wb) of the housing 32 as viewed from the first direction Da.
[0118] A customer operates the accounting terminal 50 facing the front surface 33 of the registered settlement device 302 from the second direction Db shown in Figure 23. The accounting terminal 50 is installed so that it fits within the width direction (width Wb) of the housing 32 when viewed from the second direction Db.
[0119] In the registration and settlement device 302, the store clerk operating the POS terminal 40 and the customer operating the accounting terminal 50 can perform their operations without interfering with each other. The above-mentioned portable terminal insertion space P (see FIG. 5) is formed below the scanner 60. In order to ensure as large a portable terminal insertion space P as possible, a recess for avoiding interference with the portable terminal may be formed by cutting out part of the main body 41 of the POS terminal 40 at the contact point between the main body 41 and the housing 32.
[0120] The location of the shelf 98 is not limited to the side surface 35 of the housing 32. The shelf 98 may be disposed on the side surface 36 of the housing 32 of the registration settlement device 301.
[0121] (Example of operation of payment device) An example of operation of the registration settlement devices 30, 301, and 302 in a store will be described with reference to Fig. 24. Fig. 24 is an external view showing an example of operation of the registration settlement devices in a store.
[0122] A product sales data processing system 10 including at least one pair of an input device 20 and a registration and settlement device 30 is installed in the store.
[0123] The input device 20 reads code symbols such as barcodes attached to products purchased by customers through input operations by a store clerk. The input device 20 includes a vertical scanner 22, a store clerk-side display 23, and a customer-side display 24.
[0124] The vertical scanner 22 has a reading window facing the store clerk. When the store clerk holds a product in his / her hand over the reading window, the vertical scanner 22 reads a code symbol such as a barcode attached to the product and outputs the product code indicated by the read code symbol to the POS terminal 40. The POS terminal 40, which has acquired the product code, performs product registration to register product information based on the product code. The vertical scanner 22 inputs the product code by specifying the product via a preset key displayed on the store clerk side display 23. The vertical scanner 22 may capture an image of the product itself. In this case, the POS terminal 40 may recognize the product based on the feature amount of the product shown in the captured image and specify the product information of the product to perform the registration process. The vertical scanner 22 may be a handy type scanner that is operated by the store clerk. The vertical scanner 22 may perform the product registration process on behalf of the POS terminal 40 and output the registered product information to the registration settlement device 30 that executes the settlement process.
[0125] The store clerk display 23 is a touch panel monitor equipped with a display function for monitoring the product registration results, etc., and a function for accepting operations such as inputting the number of products instead of inputting the same product information multiple times, and an input completion instruction when the input of the product code is completed. The store clerk display 23 may be configured to accept an output instruction to the registration and settlement device 30 for the input product code.
[0126] The customer-facing display 24 is a touch panel monitor equipped with a display function for monitoring the input results of product information, etc., and an operation function for inputting age verification information when registering age-targeted products.
[0127] When a customer has finished shopping (selecting products), they place the shopping basket with the products inside on basket stand 26 next to input device 20. The store clerk inputs the product code by removing the products from the shopping basket and having them read by vertical scanner 22. The store clerk puts the products, whose product codes have been input, into the shopping basket placed on product stand 27.
[0128] When input of product codes for all products has been completed, the store clerk operates an operation key on the input device 20 or POS terminal 40 to complete product registration. The operation key is an operation key for enabling settlement at the registration settlement device 30 for the product registration information (or transaction information) registered based on the input product codes. When the registration settlement device 30 accepts input based on the operation of the operation key, it makes the product registration information available for settlement at the accounting terminal 50. In other words, the registration settlement device 30 makes the accounting terminal 50 available to accept operations related to payment from the customer. The store clerk then instructs the customer to make payment at the registration settlement device 30.
[0129] The customer who has received the instruction moves to the registered settlement device 30. The customer then performs the operation for settlement at the accounting terminal 50 of the registered settlement device 30.
[0130] In this way, the pair of input device 20 and registration and settlement device 30 constitutes a minimum configuration product sales data processing system capable of inputting the product code of the product to be purchased, registering product information based on the input product code, and making payment.
[0131] The product sales data processing system 10 shown in Fig. 24 is an example having multiple pairs of an input device 20 and a registration and settlement device 30. That is, the product sales data processing system 10 has two input devices 20, 21 and three registration and settlement devices 30, 301, 302. The two input devices 20, 21 have exactly the same configuration. Also, as described above, the three registration and settlement devices 30, 301, 302 are arranged in different directions with respect to the operation direction of the store clerk and the operation direction of the customer.
[0132] The two input devices 20 and 21 and the three registered settlement devices 30, 301, and 302 are arranged in a configuration according to the layout of the store. Fig. 24 shows an example of a two-lane arrangement that basically forms a customer flow line from the input device 20 to the registered settlement device 30 and a customer flow line from the input device 21 to the registered settlement device 301. When there are many customers, the input device 20 or the input device 21 can guide the customers to the third registered settlement device 302.
[0133] The registered settlement device 30, the registered settlement device 301, and the registered settlement device 302 each have a different positional relationship between the first direction Da operated by the store clerk and the second direction Db operated by the customer, and are arranged so that even when the three registered settlement devices 30, 301, and 302 are used simultaneously, there is no interference between customers, between store clerks, or between customers and store clerks.
[0134] The number and arrangement of the input devices and registration and settlement devices constituting the product sales data processing system 10 are not limited to those shown in the example of FIG.
[0135] In the above configuration, for example, the product code input to the input device 20 is output from the input device 20 to the registration-settlement device 30. The registration-settlement device 30 that has acquired the product code registers the product and outputs this product code to the registration-settlement device 302. The registration-settlement device 302 that has acquired the output product code registers product information based on the same product code as the product code registered in the registration-settlement device 30. In this case, the same product registration information is generated in the registration-settlement device 30 and the registration-settlement device 302, but the registration-settlement device that first becomes available for payment or the registration-settlement device that first accepts the customer's operation may start payment processing, and the other registration-settlement device that has acquired a signal from the registration-settlement device indicating that payment processing has started may delete the product registration information. Note that the method of outputting the product code to the registration settlement device 30 and the registration settlement device 302 individually each time it is input by the input device 20 is not limited to this, but may be such that when it is accepted that input of all product codes related to the transaction into the input device 20 has been completed, the product code is output from the input device 20 to the registration settlement device 30 and is also transferred from the registration settlement device 30 to the registration settlement device 302. The method of outputting the product code to the registration settlement device 302 is not limited to the above.
[0136] (Third Modification of the Embodiment) A third modified example of the registration settlement device 30 of the embodiment will be described with reference to Fig. 25. Fig. 25 is an external perspective view showing an example of the third modified example of the settlement device.
[0137] The registration and settlement device 303 shown in FIG. 25 is equipped with a customer-side display 52 instead of the customer-side display 51 equipped in the registration and settlement devices 30, 301, and 302 described above. The customer-side display 52 is, for example, a 12-inch LCD monitor or an organic EL monitor that has the same functions as the customer-side display 51. A touch panel is laminated on the display surface of the customer-side display 52, and a customer gives operation instructions to the accounting terminal 50 by pressing various buttons displayed on the customer-side display 52. In other words, the registration and settlement device 303 is equipped with an accounting terminal 50 that has the customer-side display 52, a payment terminal 53, and a scanner 60. Other configurations of the registration and settlement device 303 are the same as those of the registration and settlement devices 30, 301, and 302.
[0138] The registration and settlement device 303 is equipped with a larger customer-facing display 52 instead of the customer-facing display 51 equipped in the registration and settlement devices 30, 301, and 302, so that information can be displayed to customers in a more easily understandable manner. In addition, the various operation buttons installed on the customer-facing display 52 can be displayed larger, so that the operability of the buttons can be improved.
[0139] (Configuration of payment fixtures) The customer-facing display 52, the payment terminal 53, the scanner 60, and the mounting members for fixing them are collectively referred to as the payment fixture 65. Below, the schematic configuration of the payment fixture 65 will be explained using Fig. 26 and Fig. 27. Fig. 26 is a perspective view of the front exterior of the payment fixture provided in the settlement device of the third modified example. Fig. 27 is a perspective view of the rear exterior of the payment fixture provided in the settlement device of the third modified example.
[0140] The payment fixture 65 is fixed to the top surface 37 (see FIG. 25) of the housing 32. In the payment fixture 65, the scanner 60 is built into the scanner upper cover 71. The payment terminal 53 is fixed to a payment terminal mounting member 74. The scanner upper cover 71 and the payment terminal mounting member 74 are then fixed to a support 66 erected from the reading surface 70 while connected to each other. The structure of this part is the same as the disassembled structure described in FIG. 10.
[0141] Since the customer-facing display 52 is larger and heavier than the customer-facing display 51 described in the first embodiment, it is attached to a support 660 standing up from a base 700. That is, in the payment fixture 64 described in the first embodiment, the scanner 60, the payment terminal 53, and the customer-facing display 52 are all fixed to the support 66, whereas in the payment fixture 65, the scanner 60 and the payment terminal 53 are fixed to the support 66, and the customer-facing display 52 is fixed to the support 660. Note that although the reading surface 70 and the base 700 are separated in FIG. 26, the reading surface 70 and the base 700 may be formed integrally.
[0142] Although not shown in Fig. 26, a plurality of mounting bolts extending toward the negative side of the Z axis are formed on the back side of the reading surface 70 and the base 700, similar to the reading surface 70 of the payment fixture 64 (see Fig. 10). These mounting bolts are inserted into bolt holes formed in the top surface 37 of the housing 32, and fixed with nuts from the back side of the top surface 37.
[0143] As shown in Fig. 27, a display support member 460 is attached to the back of the customer-facing display 52, which holds the customer-facing display 52 at an appropriate tilt angle so that it is easily visible to customers. The display support member 460 is connected to and fixed at the upper end of a support column 660. The display support member 460 may include a mechanism that can adjust the tilt angle of the customer-facing display 51. This can improve the visibility of the customer-facing display 51.
[0144] The support pillar 660 is formed in a rectangular tube shape with a space inside, and the harness 590 of the customer-facing display 52 passes through the inside of the support pillar 660 and is wired through a notch formed at the lower end of the support pillar 660.
[0145] (Example of screen displayed on customer display) An example of a screen displayed on the customer-side display 52 will be described with reference to Fig. 28 and Fig. 29. Fig. 28 is a first diagram showing an example of a screen displayed on the customer-side display of Fig. 25. Fig. 29 is a second diagram showing an example of a screen displayed on the customer-side display of Fig. 25.
[0146] For example, a payment method selection screen 113 shown in Fig. 28 is displayed on the customer-side display 52. The payment method selection screen 113 is a screen on which the registered settlement device 303 allows the customer to select a payment method.
[0147] The payment method selection screen 113 displays a payment amount 130, a payment method selection button 131, a store clerk call button 132, and a back button 133. All of this information is the same as the information contained in the payment method selection screen 111 (see FIG. 18) displayed on the customer-facing display 51 described above.
[0148] Also, for example, a payment processing screen 114 shown in Fig. 29 is displayed on the customer-facing display 52. The payment processing screen 114 is a screen on which the registered settlement device 303 informs the customer of the payment method and the payment amount.
[0149] The payment processing screen 114 displays a store clerk call button 132, a back button 133, guide information 127, and payment information 134. All of this information is the same as the information contained in the payment processing screen 112 (see FIG. 19) displayed on the customer-facing display 51 described above.
[0150] Customer-facing display 52 displays the same information as that displayed on customer-facing display 51, but in a larger size, making it easier for customers to recognize the displayed information.
[0151] (Hardware configuration of product sales data processing system) The hardware configuration of the product sales data processing system 10 will be described with reference to Fig. 30. Fig. 30 is a hardware block diagram showing an example of the hardware configuration of the product sales data processing system of the embodiment.
[0152] The product sales data processing system 10 comprises a control unit 140, a memory unit 144, a peripheral device controller 145 that controls the peripheral devices of the POS terminal 40, a peripheral device controller 147 that controls the peripheral devices of the accounting terminal 50, an input / output interface 146 that receives and transmits information from various input / output devices equipped in the input device 20, and a communication interface 148.
[0153] The control unit 140 controls the overall operation of the product sales data processing system 10. The control unit 140 includes a CPU 141, a ROM 142, and a RAM 143.
[0154] The CPU 141 comprehensively controls each part of the product sales data processing system 10 .
[0155] The ROM 142 stores various programs and data.
[0156] The RAM 143 is a workspace in which various programs and data are developed.
[0157] The storage unit 144 stores a control program for controlling the product sales data processing system, a product master which is a master file that stores product information, and product information acquired from the input device 20. The storage unit 144 is configured with a storage medium such as a hard disk drive (HDD) or a flash memory.
[0158] The peripheral device controller 145 is connected to the store clerk display 42 and the keyboard 43. The peripheral device controller 145 transmits and receives information between the control unit 140 and the peripheral devices connected to the peripheral device controller 145.
[0159] The accounting terminal 50 (customer-facing display 51, settlement terminal 53, scanner 60, change machine 80) is connected to the peripheral device controller 147. In addition, a receipt printer 90 is connected to the peripheral device controller 147. The peripheral device controller 147 transmits and receives information between the control unit 140 and the peripheral devices connected to the peripheral device controller 147.
[0160] The input / output interface 146 is connected to the vertical scanner 22, the store clerk display 23, and the customer display 24 provided in the input device 20.
[0161] The communication interface 148 controls communication between the registration and settlement device 30 and an external server device (not shown). For example, when a customer makes a credit card payment at the payment terminal 53, the communication interface 148 allows communication between the registration and settlement device 30 and the external server that performs the credit card payment.
[0162] Although it has been described here that the control unit 140 controls the entire product sales data processing system 10, each unit constituting the product sales data processing system 10 may be configured to have its own independent control unit.
[0163] (Processing flow performed by the product sales data processing system) The flow of processing performed by the merchandise sales data processing system 10 will be described with reference to Fig. 31. Fig. 31 is a flowchart showing an example of the operation of the merchandise sales data processing system of the embodiment.
[0164] First, the flow of processing performed by the input device 20 will be described.
[0165] The input device 20 reads the product code (product identification information) by reading the code information registered in a code symbol such as a barcode attached to a product held over the vertical scanner 22, or by accepting the operation of a preset key to which a product code is previously associated (step S11).
[0166] The input device 20 outputs the read product code to the registration and settlement device 30 (step S12).
[0167] The input device 20 judges whether the reading of the product code is completed (step S13). If it is judged that the reading of the product code is completed (step S13: Yes), the input device 20 ends the process of FIG. 31. Then, the store clerk operating the input device 20 selects an available registered settlement device and transfers the product information to the selected registered settlement device. The store clerk operating the input device 20 also informs the customer of the location of the registered settlement device to which the product information has been transferred. Alternatively, the input device 20 may display the location of the registered settlement device to which the product information has been transferred on the customer-side display 24. On the other hand, if it is not judged that the reading of the product code is completed (step S13: No), the process returns to step S11. Whether the reading of the product code is completed is judged, for example, by pressing the subtotal button displayed on the store clerk-side display 23.
[0168] Here, the input device 20 is configured to output the read product code to the registration settlement device each time it reads a product code, but the input device 20 may output the read product codes together to the registration settlement device after reading all product codes.
[0169] Next, the flow of processing performed by the registration and settlement device 30 will be described.
[0170] The registration and settlement device 30 acquires a product code from the input device 20, and acquires product information from the product master based on the acquired product code (step S21).
[0171] The registration and settlement device 30 performs a product registration process to register the acquired product information as product registration information to be settled (step S22).
[0172] Next, the registration and settlement device 30 displays a payment status monitor screen (see FIG. 17) on the clerk-side display 42. The registration and settlement device 30 also displays a payment method selection screen (see FIG. 18) on the customer-side display 51 (step S23).
[0173] The registered settlement device 30 acquires the payment method selected by the customer through the payment method selection screen (step S24).
[0174] The registered settlement device 30 performs the settlement process using the selected payment method, or causes an external server device (not shown) to perform the settlement process (step S25).
[0175] After the payment is completed, the registration and settlement device 30 causes the receipt printer 90 to issue a receipt on which the payment details are printed (step S26). The registration and settlement device 30 then ends the process of FIG.
[0176] (Effects of the embodiment) As described above, the registration settlement device 30 (settlement device) of the embodiment is equipped with a POS terminal 40 (product registration information generation unit) that is installed in a single housing 32 so as to fit within the width direction of the housing 32 when viewed from a first direction Da, and is operated by a store clerk from the first direction Da to generate product registration information that registers product information of products purchased by a customer, and an accounting terminal 50 (payment processing unit) that is installed so as to fit within the width direction of the housing 32 when viewed from a second direction Db different from the first direction Da, and is operated by a customer from the second direction Db to make a payment related to the product registration information obtained from the POS terminal 40. The accounting terminal 50 includes a customer-facing display 51 (operation receiving section) that displays selection information for selecting a payment method and receives selection operations for the selection information, a scanner 60 (reading section) that irradiates a reading light 63 from above onto the top surface 37 of the housing 32 when performing code payment and reads code information related to the payment from a mobile terminal held up to the reading light 63, and a payment terminal 53 that is installed side by side with the customer-facing display 51 on the customer side of the scanner 60 and reads information registered on a card 95 when performing credit card payment, and is fixed to a support 66 extending upward from the top surface 37 of the housing 32. Therefore, it is possible to achieve both a compact registration settlement device 30 and improved operability of the payment operation performed by the customer. More specifically, the POS terminal 40 and the accounting terminal 50 can be arranged in the housing 32 so that the actions of the store clerk operating the POS terminal 40 and the actions of the customer operating the accounting terminal 50 do not interfere with each other. Also, by installing the scanner 60 above the top surface 37 of the housing 32, it is possible to improve the operability when the scanner 60 reads the code information displayed on the mobile terminal. Also, since the customer can perform the payment operation without moving his / her line of sight significantly from the customer-facing display 51 to the payment terminal 53, it is possible to improve the operability of the payment operation.
[0177] In the registration settlement device 30 (settlement device) of the embodiment, the scanner 60 (reading unit) is housed in a scanner upper cover 71 (mounting cover) fixed to a support 66 so as to irradiate the reading light 63 downward onto a reading surface 70 formed on the upper surface 37 of the housing 32, and a payment terminal mounting member 74 (support member) that supports the bottom surface and outer peripheral side surface of the payment terminal 53 is installed on the front surface of the scanner upper cover 71 on the customer side. Therefore, a space (mobile terminal insertion space P in FIG. 5) in which a mobile terminal can be held can be formed between the scanner 60 and the reading surface 70, improving operability when the customer has the scanner 60 read code information displayed on the mobile terminal.
[0178] Furthermore, in the registered settlement device 30 (settlement device) of the embodiment, a card insertion slot 56 for inserting a card 95 (credit card) is formed on the lower side of the settlement terminal 53 supported by the settlement terminal attachment member 74 (support member), and the portion of the settlement terminal attachment member 74 that supports the lower side supports the lower side while avoiding the card insertion slot 56, and forms a guide surface 78 for inserting the card 95 into the card insertion slot 56. Therefore, the card 95 can be inserted along the guide surface 78, improving the operability when a customer inserts the card 95 into the settlement terminal 53.
[0179] In the registered settlement device 30 (settlement device) of the embodiment, the settlement terminal 53 is installed between the upper surface 37 of the housing 32 and the card insertion slot 56 at a height position that does not interfere with the operation of a customer inserting a card 95. Therefore, the operability when a customer inserts a card 95 into the settlement terminal 53 can be improved.
[0180] Furthermore, in the registered settlement device 30 (settlement device) of the embodiment, the accounting terminal 50 (payment processing unit) is further equipped with a change machine having a coin insertion port 81 into which coins are inserted, a coin discharge port 82 from which coins are dispensed as change, a banknote insertion port 83 into which banknotes are inserted, and a banknote discharge port 84 from which banknotes are dispensed as change, and the coin insertion port 81, the coin discharge port 82, the banknote insertion port 83, and the banknote discharge port 84 are arranged side by side facing the customer. This improves operability for customers when making cash payments.
[0181] Although the embodiments of the present invention have been described above, these embodiments are merely examples and are not intended to limit the scope of the invention. This novel embodiment can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope and spirit of the invention, and are included in the scope of the invention and its equivalents described in the claims. [Explanation of symbols]
[0182] 10. Product sales data processing system 20,21 Input devices 22 Vertical Scanner 23 Clerk side display 24 Customer display 26 Basket Stand 27 Product stand 30, 301, 302, 303 Registration settlement device (settlement device) 32 Case 33 Front 34 Back 35,36 Side 37 Top 40 POS terminal (product registration information generation section) 41 Main unit 42 Clerk side display 43 Keyboard 46,460 Display support member 48 Cover member 50 Accounting terminal (payment processing unit) 51,52 Customer display 53 Payment terminal 54 Display section 55 Operation Keys 56 Card slot 57 Scan Groove 58 Harness 59 Harness 60 Scanner 61 Harness 62 Reading Line 63 Reading light 64,65 Payment fixtures 66, 660 pillar 67 Mounting bolt 70 Reading surface 71 Scanner top cover (mounting cover) 72 Scanner bottom cover 73 Front 74 Payment terminal mounting parts (support parts) 75 Lateral support 76 Upper support part 77 Lower support part 78 Guide Surface 79 Display mounting material 80 Change machine 81 Coin slot 82 Coin ejection port 83 Bill slot 84 Bill ejection port 85,86 Foreign matter outlet 87 Keyhole 88 Change machine cover 89 Hinge 90 Receipt Printer 91 Receipt issuing port 92 Front cover 93 Keyhole 95 Cards 98 Shelves 110 Payment status monitor screen 111,113 Payment method selection screen 112,114 Payment processing screen 120 products 121 Payment amount 122 Balance due 125 Payment Method 126 Selected payment method 127 Information 128 Cancel payment button 130 Payment amount 131 Payment method selection button 132 Store attendant call button 133 Back button 134 Payment Information 590 Harness 700 pedestal A vertex Da 1st direction Db 2nd direction Dc Insertion Direction Dd Scan Direction De,Df Opening and closing direction R opening / closing trajectory Wa, Wb Width [Prior art documents] [Patent documents]
[0183] [Patent Document 1] JP 2017-068695 A
Claims
1. In one housing, a product registration information generating unit that is installed so as to fit within a width direction of the housing as viewed from a first direction and that is operated by a store clerk from the first direction to generate product registration information that registers product information of products purchased by customers; a payment processing unit that is installed so as to fit within a width direction of the housing as viewed from a second direction different from the first direction, and that is operated by a customer from the second direction to perform a payment related to the product registration information acquired from the product registration information generating unit, The payment processing unit, an operation receiving unit that displays selection information for selecting a payment method and receives a selection operation for the selection information; A reading unit that, when performing code payment, irradiates a reading light from above onto an upper surface of the housing and reads code information related to the payment from a mobile terminal held up to the reading light; a payment terminal that is installed side by side with the operation reception unit on the customer's side of the reading unit and that reads information registered on a credit card when making a credit card payment; and the payment terminal is fixed to a support that extends upward from the top surface of the housing. Payment device.
2. The reading unit is accommodated in a mounting cover fixed to the support so as to irradiate the reading light downward onto an upper surface of the housing, A support member for supporting the bottom surface and the outer peripheral side surface of the payment terminal is installed on the front surface of the mounting cover on the customer side. The settlement device according to claim 1.
3. an insertion slot for inserting the credit card is formed on a lower side of the payment terminal supported by the support member, and a portion of the support member supporting the lower side supports the lower side while avoiding the insertion slot, thereby forming a guide surface for inserting the credit card into the insertion slot; The settlement device according to claim 2.
4. The payment terminal is installed between the top surface of the housing and the insertion port at a height that does not interfere with the operation of a customer inserting the credit card. The settlement device according to claim 3.
5. The payment processing unit further A change dispenser having a coin slot into which coins are inserted, a coin outlet from which coins are dispensed as change, a bill slot into which bills are inserted and a bill outlet from which bills are dispensed as change, the coin insertion slot, the coin ejection slot, the banknote insertion slot and the banknote ejection slot are arranged side by side facing the customer; The settlement device according to any one of claims 1 to 4.
Citation Information
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