Program, information processing device, and information processing method

Abstract

To improve user convenience.SOLUTION: A program according to one aspect of the present disclosure causes a computer 70 to function as price display means that displays information associating a ticket for preferential entry into a predetermined area with a selling price of the ticket, in comparison with users in the predetermined area, and purchase display means that displays information indicating that a purchase has been made based on the purchase of the ticket by a user.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a program, an information processing device, and an information processing method. [Background technology]

[0002] Conventionally, there have been known techniques for mitigating the congestion of customers visiting a store. At 1, several people who had been given serial numbers to undergo the procedure were lined up to wait for the procedure. a control device that instructs that a plurality of markers representing positions to be displayed should be displayed; A display device that displays a number on a surface that supports multiple people, and a reception desk for receiving procedures The system includes a reception device that performs the above-mentioned operations. When the reception device has completed reception of one person, the display device will display a message indicating that reception of one person has been completed. Display a sign indicating this. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 7046284 Summary of the Invention [Problem to be solved by the invention]

[0004] However, the method disclosed in Patent Document 1 does not sufficiently improve user convenience. For example, there is room for consideration regarding providing preferential services to some users. be.

[0005] In view of the above problems, an object of the present invention is to improve user convenience. [Means for solving the problem]

[0006] A program according to an embodiment of the present disclosure compares a computer with users in a predetermined area. The ticket for priority entry to the area and the sales price of the ticket are related. A price display means displays the attached information, and a purchase is made based on the user's purchase of the ticket. The purchase display means functions as a purchase display means for displaying information indicating that the purchase has been made.

[0007] A program according to another aspect of the present disclosure includes causing a computer to Sales of one ticket and a second ticket that can be purchased by the user who selected the first ticket A first display means for displaying information associated with a price, the selling price being preferentially assigned to an area. a first display means including a price for admission to the venue; and a display means for displaying a price based on a selection of the first ticket by the user. a second display means for displaying information indicating that a second ticket is available for purchase when the user Information indicating that the purchase of the second ticket was made based on the purchase of the second ticket by and a third display means for displaying the information.

[0008] According to another aspect of the present disclosure, there is provided an information processing device comprising: a first ticket corresponding to a predetermined area; The sales price of the second ticket that can be purchased by the user who selected the first ticket is associated with the a first output unit that outputs information for displaying the information selected by the user, the selling price being a price that is preferred by the area; a first output including a price for admission in advance; and Based on this, output information to display information indicating that a second ticket is available for purchase. A second output unit and a second ticket purchase unit that purchases the second ticket based on the purchase of the second ticket by the user. and a third output unit that outputs information for displaying information indicating that the process has been performed.

[0009] An information processing method according to another aspect of the present disclosure includes: The sale of the first ticket and the second ticket that will be available for purchase by the user who selected the first ticket. A step of displaying information associated with a selling price, the selling price being preferentially displayed for each area. Based on the step and the user's selection of a first ticket, including the price for admission, displaying information indicating that a second ticket is available for purchase; Display information indicating that the second ticket has been purchased based on the ticket purchase. and executing the steps of: Effect of the Invention

[0010] According to the present disclosure, it is possible to improve user convenience. [Brief description of the drawings]

[0011] [Figure 1] FIG. 1 is a diagram showing an overview of the present disclosure. [Diagram 2] FIG. 1 is a functional block diagram of the system 1. [Diagram 3] FIG. 2 is a sequence diagram for explaining the operation of the system 1. [Figure 4] 10 is a diagram for explaining an example of a display screen of the terminal device 2. FIG. [Diagram 5] 10 is a diagram for explaining an example of a display screen of the terminal device 2. FIG. [Figure 6] 10 is a diagram for explaining an example of a display screen of the terminal device 2. FIG. [Figure 7] 13 is a flowchart for explaining another operation of the system 1. [Figure 8] FIG. 2 is a hardware configuration diagram of each device in the system 1. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] A preferred embodiment of the present disclosure (hereinafter, referred to as the present embodiment) will be described with reference to the accompanying drawings. In the drawings, the same reference numerals denote the same or similar components. do.

[0013] In this disclosure, the terms "part", "means", "apparatus", and "system" refer to physical means. It does not mean the functions of the "parts", "means", "devices" or "systems". This also includes cases where the software is used to realize the function. The functions of a "system" are realized by two or more physical means, devices, or software. However, the functions of two or more "parts", "means", "equipment" or "system" may be combined into one physical means. This may be realized by a computer, device, or software.

[0014] <1. Overview of System 1> Referring to FIG. 1, a system 1 according to this embodiment (hereinafter simply referred to as "system 1") The outline of the system will be described below. According to the system 1, a so-called fast Topas® can be introduced.

[0015] A given area typically only allows a certain number of patrons to use or enter at the same time. The designated area is, for example, a restaurant, food stall, event venue, live house, etc. sports venues, karaoke shops, clubs, amusement parks or their attractions, toilets, These are public facilities, accommodation facilities, temples, shrines, etc. Users of System 1 can purchase tickets. and the number of patrons in the area compared to other patrons waiting in the regular queue to enter the area. Priority entry to A will be available.

[0016] In the following description, the area is assumed to be a restaurant or other store. Explain as if you were a customer.

[0017] Conventionally, a customer may be able to enter a store on a priority basis by making a reservation for the store. However, for the store, accepting reservations reduces customer turnover. As a result, the store's sales will decrease. Therefore, in order to maintain sales, the store In some cases, it may be preferable not to accept reservations. In particular, restaurants may Since maintaining customer turnover is extremely important for restaurants, accepting reservations is essential for business operations. On the other hand, customers feel that they need a way to gain priority entry to the store. It may feel like stool.

[0018] According to the system 1, it is possible to achieve both profits for the store and convenience for the user. In reality, users can pay an additional fee to enter a store on a priority basis. This will improve convenience. Therefore, the operation of the store can be carried out with the convenience of This allows profits to be increased without changing the ratio.

[0019] <2. Functional configuration of System 1> An example of the configuration of the system 1 will be described with reference to FIG. 2, an information processing device 3, and a communication network 4. The terminal device 2 and the information processing device 3 include The devices are configured to be able to communicate with each other via a communication network 4. This article explains:

[0020] [Terminal device 2] The terminal device 2 is a device used by a user. The terminal device 2 is, for example, a smartphone. , smart watches, tablet terminals, personal computers, and other electronic devices. In this embodiment, the terminal device 2 is a smartphone. The terminal device 2 can be operated by touching a touch panel display of the terminal device 2. The terminal device 2 can be operated by a web browser or application software. , various functions according to this embodiment can be exerted.

[0021] The terminal device 2 includes a control unit 10, a storage unit 14, a network interface unit 18, and a bus The control unit 10, the storage unit 14 and the network interface unit 18 are connected to a bus 1. 6.

[0022] -Storage part 14- The storage unit 14 stores various programs for the control unit 10 to function as various means, which will be described later. The storage unit 14 also stores various information for implementing the operations described in this embodiment. Remember.

[0023] -Control unit 10- The control unit 10 executes various programs stored in the storage unit 14 to control the display means. The stage 100 functions as a receiving means 102 and a location information acquiring means 104 .

[0024] (Display means 100) The display means 100 includes a first display means 100a. The first display means 100a displays a first ticket. A screen for selecting a ticket (hereinafter referred to as the "first ticket selection screen") is displayed. Specifically, the first display means 100a displays a first ticket corresponding to a predetermined store and the first ticket The information relating to the sales price of the second ticket that will be available to the user who selected the first ticket The sales price includes the price for priority entry to the store. First ticket selection screen An example of a surface is described below with reference to FIG.

[0025] The first ticket is typically a ticket that also serves as a reservation for the purchase of a second ticket. The first ticket can also be called a provisional ticket.

[0026] The first display unit 100a typically displays a first ticket corresponding to each of a plurality of stores. The user can select the store that he / she wants to enter first from the list of the first ticket. At the time when the user selects the first ticket, typically No payment is made. Note that when the user selects the first ticket, the payment method is set to User. A process may be performed to confirm the validity of a credit card previously registered by the user.

[0027] The display means 100 further includes a second display means 100b. The second display means 100b displays a user A screen showing that a second ticket is available for purchase based on the user's selection of the first ticket. The second ticket purchase screen is displayed. It can also be said that this is the screen that indicates that the selection of the first ticket has been completed. When a ticket is purchased, payment is made via a credit card or other payment method that the user has registered in advance. An example of the second ticket purchase screen will be described later with reference to FIG.

[0028] The second display means 100b also displays information regarding an instruction on the timing of purchasing the second ticket. The timing of purchasing the second ticket may be, for example, when entering the store. This may occur just before the ticket is purchased or when the store staff comes to confirm the purchase of the second ticket. As mentioned above, when a user purchases a second ticket, payment is made. Display information on the ticket purchase screen instructing when to purchase a second ticket. This can prevent payments from being made at times unintended by the user. do.

[0029] In addition, the second display means 100b displays information indicating that the purchase of the second ticket is incomplete. A user who is not familiar with the use of the system 1 may display the first ticket after selecting the first ticket. Sometimes customers don't realize that they need to purchase a second ticket for the next trip. Display information on the second ticket purchase screen indicating that the second ticket purchase is incomplete This makes it clear to the user what they should do next. It will be improved.

[0030] The second display means 100b further displays information regarding instructions to wait in a specific queue at the store. Depending on the store, there may be customers who do not use System 1 and customers who do. For example, a store may have a system that uses System 1. There are two types of queues: a regular queue for customers who have not purchased a ticket, and a priority queue for users who have purchased the first ticket. There may be two waiting queues (see Figure 1). In this case, the first ticket is selected. A user who should have waited in the priority queue was mistakenly waiting in the regular queue. If the second ticket is used, the user will not be able to enter the store with priority. On the checkout screen, provide information about instructions to join a specific queue at the store (e.g., priority queue). By displaying this information, it becomes possible to guide users to the correct waiting line. As a result, The user experience is improved.

[0031] The second display means 100b displays information about the first time point when the first ticket was selected. The first time point is typically the time point when the user starts waiting in the priority waiting line. Here, the store can know when the user started waiting in the priority waiting line. For example, if a user has been in the priority queue for 1 hour, If about 10 minutes has passed since the last visit, the user is expected to enter the store soon. In some cases, you may not want to purchase a second ticket. If we can grasp this point, we can allow the user to enter the store without having to purchase a second ticket. Or, they will require you to purchase a second ticket, but will offer you a discount on the services they provide. In other words, the store can take measures to maintain user satisfaction. It becomes easier.

[0032] The second display means 100b displays the time elapsed since the first time point when the first ticket was selected. If the time is equal to or greater than the first threshold, information about the elapsed time may be further displayed. In some cases, stores may want to know when users start waiting in the priority queue. The second display means 100b displays a time elapsed from the first time point on the second ticket purchase screen. By displaying this information, stores can reduce the time users spend waiting in priority queues. It can be easily understood.

[0033] The display means 100 further includes a third display means 100c. Based on the purchase of a second ticket by the user, the purchase of the second ticket has been made. The screen for confirming the second ticket purchase (hereinafter referred to as the "second ticket purchase completion screen") will be displayed. An example of the completion screen will be described later with reference to FIG.

[0034] The third display means 100c displays information about the first time point when the first ticket was selected. and information regarding a second time at which the second ticket purchase was made. The time typically corresponds to the time when the user enters the store. By displaying both the first time point and the second time point, the store can determine which time point the user prefers. You can see the time it takes from when you start waiting in line to when you enter the store.

[0035] The third display means 100c displays the first time when the first ticket is selected and the second ticket If the difference between the second time point when the purchase of the lot was made and the second time point when the purchase of the lot was made is equal to or greater than a second threshold, The third display means 100c may display the first time on the second ticket purchase completion screen. By displaying information about the difference between the first and second points in time, the store can help users to get into the priority queue. It will be easier to know the time from when you start lining up to when you enter the store.

[0036] In addition, at least a portion of the profits earned from the purchase of the second ticket will be paid to the store. The other part may be given to the operator of the system 1, for example. .

[0037] (Acceptance means 102) The reception unit 102 receives input of various operations from the user. This includes the selection of the first ticket on the ticket selection screen. This includes the operation of purchasing a second ticket on the ticket purchase screen.

[0038] (Location information acquisition means 104) The location information acquisition means 104 acquires the location information of the terminal device 2. 4 may acquire location information of the terminal device 2 using a GPS function provided in the terminal device 2.

[0039] In addition, the location information acquisition means 104 acquires the location information of the store. 4. Information posted on the store's website, store information registered in map applications, and store By installing BLE (Bluetooth Low Energy) beacons in the store, Store location information may be obtained.

[0040] --Network Interface Section 18-- The network interface unit 18 is for communicating with other devices via the communication network 4. The communication may be realized, for example, by the TCP / IP protocol. stomach.

[0041] [Information processing device 3] The information processing device 3 is a server device that uses the terminal device 2 as a client device. The device 3 is typically a web application server device.

[0042] The information processing device 3 includes a control unit 20, a storage unit 24, a network interface unit 28, and The control unit 20, the storage unit 24, and the network interface unit 28 are connected to a bus 26. The electrodes are electrically connected to each other via a contact 26.

[0043] -Storage section 24- The storage unit 24 stores various programs for the control unit 20 to function as various means, which will be described later. The storage unit 24 also stores a user information DB (Database) 240 and store information. The information DB 242 is stored.

[0044] (User information DB240) The user information DB 240 stores user information relating to users of the system 1. The information includes the user's identification information, the user's personal information (e.g., name and address), payment information, Information regarding your favorite stores, your first ticket selection status, and your second ticket purchase status, etc. The system 1, for example, accepts membership registration from a user, Information about the user is stored in the user information DB 240 .

[0045] When the user selects the first ticket, typically, the user information stored in the user information DB 240 Specifically, when the user selects the first ticket, the selection status of the first ticket of the user is updated. Select one first ticket from multiple first tickets on the ticket selection screen (for example, When the user clicks the ticket icon, the shop corresponding to the first ticket selected by the user will be The information on the first time point when the user selected the first ticket is stored in the user information DB2. May be added to 40.

[0046] If the user selects the second ticket, typically, the user information stored in the user information DB 240 is The selection status of the second ticket of the user is updated. When a user purchases a second ticket on the ticket purchase screen (e.g., by pressing the purchase button), Information about the store corresponding to the second ticket purchased by the user and the store where the user purchased the second ticket The information relating to the second time point may be added to the user information DB 240.

[0047] (Store information DB242) The store information DB 242 stores store information about stores registered in the system 1. Store information includes store identification information, store name, store location information, and the types of services provided by the store. Includes information on type, attributes, and second ticket sales price.

[0048] -Control unit 20- The control unit 20 executes various programs stored in the storage unit 24 to perform the decision procedure. It functions as a stage 200 , an update means 202 and an output means 204 .

[0049] (Determination means 200) The determining means 200 determines the selling price of the second ticket. The determining means 200 typically determines the selling price of the second ticket based on the customer's demand for the store. That is, the determining means 200 performs dynamic pricing on the selling price of the second ticket. cormorant.

[0050] The determining means 200 may determine the selling price of the second ticket depending on the time period. 200 is the sales price of the second ticket of a restaurant during lunch time, for example. The selling price will be set at 500 yen during the day, and 200 yen during other times.

[0051] The determining means 200 determines whether or not the customer or other user has been waiting in the waiting line of the store. The store's selling price for the second ticket may be determined.

[0052] The determination means 200 may determine whether or not a customer is waiting in a normal waiting line (see the upper part of FIG. 1). Time (i.e., the time from when a customer joins the end of the regular waiting line to when that customer enters the store) If the time at which the second ticket is purchased is long, the selling price of the second ticket may be increased. 0 means, for example, that customers wait in line for a short time (normal waiting line is (including when a store does not have a designated waiting line and customers can enter without waiting in the normal waiting line) The selling price of the packet may be reduced.

[0053] In addition, the determination means 200 may determine whether or not a user is waiting in a priority queue (see the lower part of FIG. 1). The time that a user can enter the store after lining up at the end of the priority waiting line (i.e., the time that the user can enter the store after lining up at the end of the priority waiting line) If the time it takes to get to the store is long, the selling price of the second ticket may be increased. For example, the means 200 may be configured to detect a user who has been in the priority queue for a short period of time (priority queue). (including cases where there is no queue and users can enter the store without waiting in the priority waiting line) The selling price of the second ticket may be reduced.

[0054] The time that a customer or other user waits in a queue at a store may be, for example, recorded by a store staff member. The measurement may be manually performed by a customer or other user and entered into the system 1. The time spent waiting in a queue at a store is also recorded by the information processing device 3. It is measured by tracking the movements of customers or other users with cameras installed in stores. The time that other users waited in the waiting line at the store may also be obtained by The information DB 240 is referred to, and the first time point when the other user selected the first ticket and the second ticket are selected. The time may be calculated based on the difference between the time when the ticket was purchased and a second time when the ticket was purchased.

[0055] The determining means 200 may determine the selling price of the second ticket periodically or non-periodically. The period may be, for example, 1 second, 1 minute, 1 hour, 1 day, 1 week, etc. That is, the selling price is Typically, the third time point is different from the fourth time point that is later than the third time point. In addition, second tickets may be sold depending on the average customer spending, the length of time customers stay in the store, the type of store, etc. The price may be determined.

[0056] (Update means 202) The update means 202 updates the user information DB 24 based on various information received from the terminal device 2. Specifically, the update means 202 updates the information stored in the first channel from the terminal device 2. The information on the selection operation of the first ticket is received, and the first ticket stored in the user information DB 240 is The update means 202 updates the information on the selection status of the second channel from the terminal device 2. The user information DB 240 receives information about a ticket purchase operation, and Update information on the purchase status of the product. Note that updating information includes adding and deleting information. .

[0057] (output means 204) The output means 204 outputs various information to be displayed on the terminal device 2. In this embodiment, the output includes transmitting the information to another terminal. The means 204 will be described as transmitting various types of information to the terminal device 2.

[0058] The output means 204 includes a first output means 204a. The first output means 204a is typically The terminal device 2 transmits information for causing the first display unit 100a to function. Specifically, the first output unit 204a outputs the first ticket and the second ticket to the terminal device 2. The first output unit 204a transmits information for displaying information associated with the selling price of the product. The information transmitted by the is, for example, a list of stores registered in the store information DB 242 and the Includes the sales price of the second ticket, etc.

[0059] The output means 204 also includes a second output means 204b. Typically, information for enabling the second display unit 100b to function is transmitted to the terminal device 2. Specifically, the second output means 204b outputs, based on the selection of the first ticket by the user, Information for displaying to the terminal device 2 information indicating that the second ticket is available for purchase The information transmitted by the second output unit 204b is, for example, the first ticket issued by the user. The second channel includes information indicating that the update of the user information DB 240 in accordance with the selection of the channel has been completed. Typically, the selection of the first ticket is successfully stored in the information processing device 3. Because you can't buy it until later.

[0060] The output unit 204 also includes a third output unit 204c. Typically, information for enabling the third display unit 100c to function is transmitted to the terminal device 2. Specifically, the third output means 204c outputs, based on the purchase of the second ticket by the user, To display information indicating that the second ticket has been purchased on the terminal device 2 The information transmitted by the third output unit 204c is, for example, the second information transmitted by the user. The information includes information indicating that the update of the user information DB 240 associated with the purchase of the ticket has been completed. The second ticket purchase completion screen is typically displayed when the purchase of the second ticket is completed on the information processing device 3. This is because the information is not displayed on the terminal device 2 until it has been properly stored. --Network Interface Section 28-- The network interface unit 28 is for communicating with other devices via the communication network 4. The communication may be realized, for example, by the TCP / IP protocol. stomach.

[0061] <3. Operation of System 1> The operation of the system 1 will be described with reference to Figs. 3 to 6. Fig. 3 shows the terminal device 2 and FIG. 4 to FIG. 6 are sequence diagrams showing an example of the operation of the information processing device 3. FIG. 13 is a diagram for explaining an example of a display screen.

[0062] --Display of the first ticket selection screen-- First, the information processing device 3 determines the selling price of the second ticket (S100). The information processing device 3 is a device for processing six types of information, including an ice cream shop, a pasta shop, a pizza shop, a coffee shop, a confectionery shop, and a grocery store. The sales prices of the second tickets at the three stores will be 500 yen, 550 yen, and 350 yen, respectively. , 200 yen, 400 yen and 100 yen.

[0063] Next, the information processing device 3 receives information regarding the determined selling price of the second ticket (hereinafter, “price”). The user transmits the request information to the terminal device 2 (S102).

[0064] Next, the terminal device 2 displays a first ticket selection screen based on the received price information. (S104). FIG. 4 is a diagram showing an example of the first ticket selection screen. A title d100 and a first ticket selection area d102 are displayed on the screen.

[0065] The title d100 is the title of the display screen. In this example, the title d100 is The screen will say "1st ticket selection screen".

[0066] The first ticket selection area d102 is a field for selecting a first ticket by the user. In this example, the first ticket selection area is In d102, six first ticket buttons d104 to d114 are The button is displayed.

[0067] The first ticket button d104 is a button for selecting the first ticket corresponding to the ice cream shop. The first ticket button d104 has an icon of an ice cream shop and The sales price of the second ticket, "500 yen," is displayed associated with it.

[0068] The first ticket button d106 is a button for selecting the first ticket corresponding to the pasta restaurant. The first ticket button d106 has a pasta restaurant icon and a The sales price of the second ticket, "550 yen," is displayed in association with this.

[0069] The first ticket button d108 is a button for selecting the first ticket corresponding to the pizza shop. The first ticket button d108 has an icon of a pizza shop and a second ticket button of a pizza shop. The ticket sales price, "350 yen," is displayed in association with the price.

[0070] The first ticket button d110 is a button for selecting a first ticket corresponding to a coffee shop. The first ticket button d110 has a coffee shop icon and a second coffee shop icon. The ticket sales price, "200 yen," is displayed associated with it.

[0071] The first ticket button d112 is a button for selecting the first ticket corresponding to the confectionery shop. The first ticket button d112 displays the selling price of the second ticket for the candy shop, "400 yen" is displayed in association with the item.

[0072] The first ticket button d114 is a button for selecting a first ticket corresponding to a grocery store. The first ticket button d114 shows the selling price of the second ticket at the grocery store. The corresponding "100 yen" is displayed.

[0073] Next, the terminal device 2 accepts the selection of the first ticket from the user (S106). In the example, the user selects the first ticket for the ice cream shop. 1 Press the ticket button d104.

[0074] -Display of the second ticket purchase screen- Returning to FIG. 3, the terminal device 2 then receives information regarding the selection of the first ticket (hereinafter, “selection information”). The information processing device 3 transmits the notification (hereinafter referred to as "notification") to the information processing device 3 (S108).

[0075] Next, the information processing device 3 selects the first ticket of the user based on the received selection information. Specifically, the information processing device 3 updates the status when the user selects the first ice cream shop (S110). The user selects the first ticket and sends information about the first time the user selects the first ticket. The information is stored in the user information DB 240.

[0076] Next, the information processing device 3 checks the user information DB The terminal 240 transmits information indicating that the update has been completed (hereinafter referred to as the “first process completion notification”). It is transmitted to device 2 (S112).

[0077] In response to receiving the first process completion notice, the terminal device 2 displays the second ticket purchase screen ( FIG. 5 is a diagram showing an example of the second ticket purchase screen. The surface contains the title d200, message d202, dialogue d204, and icon d20. 6. A first time point d208, elapsed time d210 and a purchase button d212 are displayed.

[0078] The title d200 is the title of the display screen. In this example, the title d200 is It displays the "Second ticket purchase screen."

[0079] Message d202 is a message that explains the overview of the display screen. The message d202 displayed is "First ticket obtained."

[0080] The dialogue d204 is a description of instructions to the user. As for d204, "Please line up in the priority waiting line and show this screen to the store staff when entering the store. Please purchase. *Purchase has not been completed." is displayed.

[0081] Dialog d204 includes information on when to purchase a second ticket and instructions on when to purchase a second ticket. 2 Information indicating that your ticket purchase is incomplete and instructions to queue at a specific store In this example, the screen is displayed as "Present this screen to the store staff and purchase when entering the store." "Please enter" corresponds to information on when to purchase a second ticket. "Get in priority queue" corresponds to information about instructions to get in a specific queue at a store. "※Purchase not completed" indicates that the purchase of the second ticket is incomplete. handle.

[0082] Icon d206 is an icon that represents the second ticket that is now available for purchase. In this example, the icon d206 includes an illustration, the name of the store, and the sales price of the second ticket. It is displayed.

[0083] The first time point d208 is the time point when the user selects the first ticket. At time d208, "Acquisition date and time: June 1, 2023, 12:00" is displayed.

[0084] The elapsed time d210 is displayed when the elapsed time from the first time point is equal to or greater than the first threshold value. In this example, the first threshold is 30 minutes. On the second ticket purchase screen, a warning mark Additionally, the elapsed time d210 is displayed as "30 minutes have passed since acquisition." This example display will be displayed from 12:30 on June 1, 2023, 30 minutes after the first time point. will be displayed.

[0085] The purchase button d212 allows the user to purchase a second ticket by pressing it. This is the button that turns it on.

[0086] -Display of the second ticket purchase completion screen- Returning to FIG. 3, next, the terminal device 2 accepts the purchase of a second ticket from the user (S1 16). That is, the user presses the purchase button d212.

[0087] Next, the terminal device 2 receives information regarding the purchase of the second ticket (hereinafter referred to as "purchase information"). ) to the information processing device 3 (S118).

[0088] Next, the information processing device 3 purchases a second ticket for the user based on the received purchase information. Specifically, the information processing device 3 updates the status when the user visits the second ice cream shop (S120). The user may then provide the user with information regarding the purchase of a ticket and the second point in time when the user purchased a second ticket. The information is stored in the user information DB 240.

[0089] Next, the information processing device 3 stores information on the user's purchase of the second ticket in the user information DB The terminal 240 transmits information indicating that the update has been completed (hereinafter referred to as the “second process completion notification”). It is transmitted to device 2 (S122).

[0090] In response to receiving the second process completion notice, the terminal device 2 displays a second ticket purchase completion screen. FIG. 6 is a diagram showing an example of a second ticket purchase completion screen. The purchase screen includes a title d300, a message d302, an icon d304, and a first point in time. d306, the second point in time d308 and the waiting time d310 are displayed.

[0091] The title d300 is the title of the display screen. In this example, the title d300 is The screen will say "Second ticket purchase completion screen."

[0092] The message d302 is a message for purchasing a second ticket. In this example, Message d302 displays "Thank you for your purchase."

[0093] Icon d304 is an icon that represents the second ticket that has been purchased. In this example, the icon d304 shows an illustration, the name of the store, and the sales price of the second ticket. Also, the icon d304 indicates that the purchase of the second ticket has been completed. A single color has been added to the entire piece so that the viewer can easily grasp it visually.

[0094] The first time point d306 is the time when the user purchases the first ticket, similar to the first time point d208 shown in FIG. This is the point at which you select.

[0095] The second point in time d308 is the point in time when the user purchases the second ticket. At time d308, it displays "Purchase date and time: June 1, 2023 13:00."

[0096] The waiting time d310 is displayed when the difference between the first time point and the second time point is equal to or greater than the second threshold. The second threshold is typically equal to or greater than the first threshold. In this example, the second threshold is one hour. The second ticket purchase completion screen will show a warning mark and the waiting time d310. The message "You've been waiting in line for over an hour" is displayed. If you purchase a second ticket after 13:00 on June 1, 2023, which is one hour later, As shown.

[0097] After the terminal device 2 displays the second ticket purchase completion screen, the system 1 ends the process.

[0098] <4. Other operations of System 1> Another operation of the system 1 will be described with reference to Fig. 7. Fig. 7 shows the operation of the terminal device 2 when the terminal device 2 is located 1 is a flowchart illustrating an example of a method for controlling a display screen using information. be.

[0099] First, the terminal device 2 acquires its own location information (hereinafter referred to as "first location information"). (S200).

[0100] Next, the terminal device 2 acquires the store's location information (hereinafter referred to as "second location information"). (S202).

[0101] Next, the terminal device 2 determines whether the first location information and the second location information are included within a predetermined range. In other words, the terminal device 2 determines whether the user is located sufficiently close to the store (S204). It is determined whether or not

[0102] If it is determined that the first location information and the second location information are not included within the predetermined range (S20 In this case, the terminal device 2 displays a warning on the second ticket purchase screen. The displayed warning may include information regarding the validity of the first ticket. The information regarding the validity of the ticket may, for example, be that the first ticket will expire if certain instructions are not followed. In other words, it is information that indicates that a second ticket cannot be purchased. The indication is, for example, an instruction to move to the vicinity of a store.

[0103] If the user does not follow the predetermined instructions, the information processing device 3 may invalidate the first ticket. At this time, the information processing device 3 may display a message such as, "The first ticket has expired. Please re-enter the first ticket." Please select a different ticket." message appears on the second ticket purchase screen. The terminal device 2 is controlled so as to be displayed.

[0104] If it is determined that the first location information and the second location information are within a predetermined range (S204 If NO, the terminal device 2 ends the process.

[0105] As described above, the store will receive the first ticket at the first time when the user selects the first ticket (typically If the time elapsed from the time the user started waiting in the priority queue is long, The store will not allow customers to enter the store without purchasing a second ticket or require them to purchase a second ticket. However, it is possible to take measures such as applying discounts on the services provided. However, after a user selects the first ticket, they can choose a completely different ticket without waiting in the priority queue. It is not the store's intention to treat customers who have spent a long time in the same place in the same way. Here, as described with reference to FIG. 7, the first location information and the second location information By utilizing this, the first ticket of the user who was not in the priority waiting queue can be expired. As a result, the store can ensure that customers who were waiting in the priority queue can enjoy the benefits of the system. This makes it possible to distinguish between users who have already been registered and other users.

[0106] <5. Hardware configuration> Referring to FIG. 8, the above-mentioned information processing device 3 and terminal device 2 are controlled by a computer 70. An example of the hardware configuration for implementing the above will be described. The functions of each device are as follows: It can also be realized by dividing it into multiple devices.

[0107] As shown in FIG. 8, a computer 70 includes a processor 700, a storage device 702, and an input The input I / F 704, the data I / F 706, the communication I / F 708, and the display device 710. nothing.

[0108] The processor 700 executes a program stored in the storage device 702. For example, the information processing device 3 and the terminal device Each functional unit of the control unit 10 of the device 2 executes a program stored in the storage device 702. This can be realized by the processor 700 executing it.

[0109] The storage device 702 is, for example, a RAM (Random Access Memory) The RAM is a storage medium for storing the programs executed by the processor 700. It temporarily stores RAM code and data required for program execution.

[0110] The storage device 702 may also be, for example, a hard disk drive (HDD) or a flash memory. The storage device 702 is a non-volatile storage medium such as a memory. The various programs for implementing the above configurations are stored. The storage medium is a non-transitory computer-readable storage medium. This may be a text file or a computer readable medium. In addition, the storage device 702 stores a table for registering various information and a DB for managing the table. Such programs and data can be stored in the storage device 7 as necessary. 02 and is referenced by the processor 700.

[0111] The input I / F 704 is a device for receiving input from a user. Examples of F704 include cameras, buttons, microphones, keyboards, mice, and touch panels. The input I / F 704 is, for example, For example, via an interface such as USB (Universal Serial Bus) It may be connected to a computer 70 .

[0112] The data I / F 706 is a device for inputting data from outside the computer 70. As a specific example of the data I / F 706, data stored in various storage media can be The data I / F 706 is an external device of the computer 70. In this case, the data I / F 706 may be, for example, a USB. The computer 70 is connected to the computer 70 via the interface.

[0113] The communication I / F 708 is a communication network for connecting the computer 70 to an external device via wire or wirelessly. The communication I / F 708 is a device for performing data communication via the network 4. It is also possible to provide the communication I / F 708 outside the computer 70. In that case, the communication I / F 708 is It is connected to a computer 70 via an interface such as a USB.

[0114] The display device 710 is a device for displaying various information. Examples include liquid crystal displays and organic electroluminescence (EL) displays. nce displays, wearable device displays, etc. The display device 710 may be provided outside the computer 70. In that case, the display device 710 The input is connected to the computer 70 via a display cable or the like. When a touch panel is used as the input I / F 704, the display device 710 is It is possible to configure it integrally with F704.

[0115] In addition, the components of the information processing device 3 and the terminal device 2 described in the above embodiment are The program stored in the storage device 702 is executed by the processor 700. The specified processing is realized in cooperation with other hardware. These components may also be implemented as software or firmware. In both concepts, it is assumed that the system is also hardware that can be used to ", "processing circuit", "unit", or "module", and This can be read as follows.

[0116] <6. Variations> The system 1 described in the above embodiment may be modified as appropriate within a range that does not cause any contradiction. can be done.

[0117] The information processing device 3 may be configured by a plurality of devices. The device 3 may also be part of another device.

[0118] In the above embodiment, the payment is not made at the time the user selects the first ticket. However, the present invention is not limited to this. For example, when the user selects the first ticket, Once the deposit has been paid and the second ticket is purchased, the difference between the selling price of the first ticket and the first ticket will be may be refunded to the user. Specifically, the deposit may be refunded at the time of selecting the first ticket. At the time of purchasing the second ticket, 800 yen is paid as the first ticket, and the selling price of the second ticket is The difference between the standard price of 500 yen and the price of 300 yen may be refunded to the user.

[0119] In the above embodiment, the user may purchase a second ticket after selecting a first ticket. However, the present invention is not limited to this. For example, the user may be in charge of the second ticket from the beginning. Specifically, the control unit 10 of the terminal device 2 may be configured to A ticket for entering the store with priority over other customers (the second ticket in the above embodiment) A price display means for displaying information relating the ticket sales price and the ticket sales price. and, based on the user's ticket purchase, display information indicating that a purchase has been made. It may also function as a purchase display means.

[0120] In the above embodiment, the predetermined area is a store such as a restaurant. The following are examples of applications of the system 1 described in the above embodiment and the expected benefits of using the system. The effects of this will be explained.

[0121] Live House: As a user, you can secure a good location or seat by paying an additional fee. This is especially true for music events where the order of admission to the venue is determined by lottery. In order to increase the chances of securing a good seat, customers tend to purchase more tickets than they need. In such cases, other users will not be able to purchase tickets. According to the system, users will no longer need to purchase more tickets than they need. This improves convenience for the user and other users.

[0122] Limited-time events: For example, on the release date of a new product that is in high demand, you may hold a limited-time event for several hours while the store is open. Many users may form a waiting line in front of the facility. To eliminate this, numbered tickets are distributed. In some cases, the person who arrives at the store first generally has an advantage. The so-called first-come-first-served rule is not necessarily a good idea, as it may put customers who come to the store from afar at a disadvantage. System 1 assumes that users can earn a higher amount by paying an additional fee. This allows customers to receive priority service (regardless of arrival time at the store, for example), This can eliminate the sense of fairness. The same applies to events such as sporting events.

[0123] Toilets: Toilets in urban facilities and event venues tend to have long waiting lines. However, even among the people in the waiting line, the urgency of their condition may vary. For example, Patients with ulcerative colitis have more sudden and intense defecation urges than those without ulcerative colitis. System 1 can sense urgency. According to System 1, users with high urgency have priority in going to the toilet. This improves user convenience.

[0124] Food stalls: Several food stalls may be set up in parallel in a given location. Generally, food stalls are set up for a limited period of time. In some cases, a user may want to visit many food stalls. According to System 1, the user can pay an additional fee to During this period, you will be able to visit more food stalls than usual. The profits from the sale of the tickets will be used to support the event organizers of the stalls and the events in which they are set up. The shares can be distributed to

[0125] Club: The club is a place where the customer can choose their favorite place on the floor (e.g., at the bar counter). (near the entrance, near the DJ, in a large open space, near the entrance, etc.) may vary. According to System 1, the user can spend time preferentially in their preferred location. become.

[0126] Short-term accommodation: Short-term accommodation is typically available without prior reservation. Short-term accommodation is a type of accommodation where people can move in for short periods (i.e., waiting lists may form). The average stay time of a user is relatively long. Also, if there are other users using the same room, there is a waiting time. According to System 1, there is a strong incentive to shorten the time between events. , so that users with a large incentive can use short-term accommodation facilities on a priority basis. become.

[0127] <7. Other embodiments> The following aspects are also included within the scope of the present disclosure.

[0128] [Appendix 1] The program according to an embodiment of the present disclosure is a program for comparing the computer 70 with users in a predetermined area. In comparison, the ticket for preferential entry into the area and the sales price of the ticket A price display means for displaying the associated information and a purchase price display means for displaying the associated information based on the user's purchase of the ticket. The electronic device functions as a purchase display means for displaying information indicating that a purchase has been made.

[0129] [Appendix 2] A program according to another embodiment of the present disclosure causes a computer 70 to The first ticket is purchased by the user who selected the first ticket, and the second ticket is available for purchase by the user who selected the first ticket. The first display means 100a displays information associated with a selling price. The selling price is a first display means 100a including a price for preferential entry to the rear; Based on your ticket selection, a second ticket will be displayed indicating that a second ticket is available for purchase. 2. Display means 100b, and based on the purchase of a second ticket by the user, the second ticket and a third display means 100c for displaying information indicating that the purchase of the .

[0130] [Appendix 3] In the program described in Appendix 2, the second display means 100b displays a message for purchasing a second ticket. Information indicating when the second ticket purchase is incomplete and and / or information regarding specific queuing instructions for entering the area. Further display may be possible.

[0131] [Appendix 4] In the program according to claim 2 or 3, the second display means 100b displays the first ticket. The display may further display information regarding the first time point when the selection of the target was made.

[0132] [Appendix 5] In the program according to any one of Supplementary Note 2 to Supplementary Note 4, the third display means 100c contains information about the first time when the first ticket selection is made and the second time when the purchase of the ticket is made. The display may further include information about the second time point that has been selected.

[0133] [Appendix 6] In the program according to any one of Supplementary Note 2 to Supplementary Note 5, the second display means 100b is set when the time elapsed from the first point in time when the first ticket was selected is equal to or greater than the first threshold value. , information regarding the elapsed time may also be displayed.

[0134] [Appendix 7] In the program according to any one of Supplementary Note 2 to Supplementary Note 6, the third display means 100c is the first time when the first ticket is selected and the second time when the second ticket is purchased. If the difference between is greater than or equal to a second threshold, information about the difference may be further displayed.

[0135] [Appendix 8] In the program described in any one of Supplementary Notes 1 to 7, the sales price is and a fourth time point that is later than the third time point.

[0136] [Appendix 9] In the program according to any one of claims 1 to 8, the selling price is This is determined based on the time you or other users have been in line to enter the area. It is okay to do so.

[0137] [Appendix 10] According to another embodiment of the present disclosure, an information processing device 3 receives a first ticket corresponding to a predetermined area. , and the sales price of the second ticket that will be available to the user who selected the first ticket. A first output unit outputs information for displaying the attached information, and the selling price is displayed according to the area. A first output including a price for the first priority entry and a selection of the first ticket by the user. Based on this, output information to display information indicating that a second ticket is available for purchase. and a second output unit for outputting a purchase of the second ticket based on the purchase of the second ticket by the user. and a third output unit that outputs information for displaying information indicating that the above has been performed.

[0138] [Appendix 11] An information processing method according to another aspect of the present disclosure includes: A first ticket that is available for purchase by the user who selected the first ticket, and a second ticket that is available for purchase by the user who selected the first ticket. and a step of displaying information associated with the selling price of the area, Based on the step and the user's selection of the first ticket, including the price for entering the venue displaying information indicating that the second ticket is available for purchase; Based on the purchase of a second ticket, information indicating that the second ticket has been purchased is displayed. and executing the steps of: [Explanation of symbols]

[0139] 1... system, 2... terminal device, 3... information processing device, 10... control unit, 14... storage unit, 20 ...control unit, 24...storage unit, 70...computer, 100...display means, 100a...first display means, 100b... second display means, 100c... third display means, 102... reception means, 104... Location information acquisition means, 200...determination means, 202...update means, 204...output means

Claims

1. Computer, A ticket for preferential admission to a given area compared with users in the given area; and a price display means for displaying information associated with the selling price of the ticket; Based on the user's purchase of the ticket, display information indicating that the purchase has been made. a purchase indication means for indicating A program that functions as a

2. Computer, A first ticket corresponding to a specific area and the user who selected the first ticket can purchase it. a first display means for displaying information relating to a sales price of a second ticket that can be purchased at the first ticket purchase; a first display means for displaying the sales price including a price for preferentially entering the area; The second ticket is available for purchase based on the user's selection of the first ticket. A second display means for displaying information indicating that A purchase of the second ticket is made based on the purchase of the second ticket by the user. a third display means for displaying information indicating that the A program that functions as a

3. The second display means displays information regarding an instruction for a timing for purchasing the second ticket. Information indicating that the purchase of the second ticket is incomplete and a ticket for entering the area and at least one of information regarding specific queue instructions. The program described.

4. The second display means displays information regarding a first time point when the selection of the first ticket was made. The program according to claim 2, wherein the program is displayed on a display screen.

5. The third display means displays information on a first time point when the first ticket was selected and and information regarding a second time point when the second ticket was purchased. The program described.

6. The second display means displays a first time when the first ticket is selected.

3. The method according to claim 2, further comprising: displaying information about the elapsed time when the elapsed time is equal to or greater than one threshold. program.

7. The third display means displays a first time point when the first ticket is selected and a second time point when the second ticket is selected. If the difference between the second time point when the purchase was made and the second time point when the purchase was made is equal to or greater than a second threshold, The program according to claim 2 , further comprising:

8. The selling price is different between a third time point and a fourth time point that is later than the third time point. The program according to claim 2.

9. The selling price may be a waiting list for the user of the area or other users to enter the area.

3. The program of claim 1 or 2, wherein the time spent in line is determined.

10. A first ticket corresponding to a specific area and the user who selected the first ticket can purchase it. The first output is information to display information related to the sales price of the second ticket. an output unit, the selling price including a price for preferentially entering the area; A first output unit; The second ticket is available for purchase based on the user's selection of the first ticket. a second output unit that outputs information for displaying information indicating that the A purchase of the second ticket is made based on the purchase of the second ticket by the user. a third output unit that outputs information for displaying information indicating that the An information processing device comprising:

11. On the computer, A first ticket corresponding to a specific area and the user who selected the first ticket can purchase it. a step of displaying information relating to the sale price of the second ticket that can be purchased, the sale price includes a price for priority entry into the area; The second ticket is available for purchase based on the user's selection of the first ticket. displaying information indicating that the A purchase of the second ticket is made based on the purchase of the second ticket by the user. displaying information indicating that the An information processing method.

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