Ex-post collection system and ex-post collection method

Abstract

To provide an ex-post collection system with which it is possible to more reliably collect the toll of non-ETC vehicles by an inexpensive and simple configuration.SOLUTION: An ex-post collection system comprises a roadside device, a monitoring device, and a server. The roadside device includes a vehicle image acquisition unit for capturing the image of a non-ETC vehicle, a certificate imaging unit for capturing the image of a public certificate held by a user, and a printing unit for issuing an invoice for the toll of the non-ETC vehicle. The monitoring device includes a printing request unit for requesting the roadside device to issue an invoice, and an ex-post collection data creation unit for creating data for ex-post collection including user information, vehicle information, passage information, and payment information. The server includes a storage for recording the data for ex-post collection, and a browsing data creation unit for creating data for browsing which is the data for web pages with which at least some of the data for ex-post collection can be browsed.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present disclosure relates to a post-collection system and a post-collection method. [Background technology]

[0002] On toll roads, an electronic toll collection system (ETC (registered trademark) system, also known as an "automatic toll collection system") is used to automatically collect tolls from vehicles equipped with an onboard unit (hereinafter also referred to as "ETC vehicles") (see, for example, Patent Document 1).

[0003] On the other hand, for vehicles that are not equipped with an on-board unit or vehicles that cannot use the ETC system due to an abnormality in the on-board unit (hereinafter collectively referred to as "non-ETC vehicles"), toll collectors stationed at manned booths installed on the roadside of the toll gate lane must meet face-to-face with users of non-ETC vehicles and collect tolls by directly handing over toll tickets, cash, credit cards, etc. However, when collecting tolls from non-ETC vehicles, there is a risk of infection with infectious diseases such as COVID-19, as there is contact between users and toll collectors, such as the handing over of cash. In addition, if a toll collector becomes infected, there is a risk of a shortage of toll collectors, which could cause problems in the operation of the toll gate.

[0004] In recent years, the utilization rate of ETC systems has become sufficiently high that it is being considered to make toll gates unmanned and exclusively for ETC vehicles. In consideration of cases where non-ETC vehicles enter toll gates exclusively for ETC vehicles, for example, Patent Document 1 describes a mechanism for collecting the toll from non-ETC vehicles after the fact by reading and recording personal information recorded on the official certificate of the user who boards the non-ETC vehicle using a non-contact card reader. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] JP 2023-37224 A Summary of the Invention [Problem to be solved by the invention]

[0006] If a toll booth is dedicated to ETC vehicles, it is not desirable to install expensive equipment such as automatic toll collectors for non-ETC vehicles, which are expected to be few in number. Therefore, when installing post-collection equipment for non-ETC vehicles at a toll booth, it is desirable to use inexpensive equipment or existing equipment and to have an equipment configuration that can suppress cost increases and lack of installation space.

[0007] Furthermore, when collecting tolls from non-ETC vehicles after the fact, it is possible to distribute pamphlets to users that explain the payment method and payment deadline (for example, transfer the money to a designated bank account within X days). In this case, users need to take the pamphlet home with them, calculate the payment deadline, and go to a bank or convenience store to pay the toll. Due to the complexity of this payment procedure, it is conceivable that there will be a certain number of users who will delay their payments or who will not pay at all. This could result in toll road operators incurring costs for sending reminder letters and costs due to users not paying. For this reason, a mechanism is needed to ensure that users make their payments more reliably when collecting tolls after the fact.

[0008] An object of the present disclosure is to provide a post-toll collection system and method that can more reliably collect tolls from non-ETC vehicles with an inexpensive and simple configuration. [Means for solving the problem]

[0009] According to one aspect of the present disclosure, a post-collection system is a post-collection system for collecting tolls from a non-ETC vehicle that cannot perform automatic toll collection processing using ETC when the non-ETC vehicle arrives in an ETC lane at a toll gate of a toll road, the system comprising: a roadside device installed in the ETC lane; a monitoring device that is operated by an observer who monitors the ETC lane from a remote location and creates post-collection data for the non-ETC vehicle; and a server that accumulates the post-collection data. The roadside device comprises: a vehicle image acquisition unit that photographs the non-ETC vehicle when the non-ETC vehicle that cannot perform automatic toll collection processing using ETC arrives in the ETC lane; a certificate photographing unit that photographs an official certificate held by a user riding in the non-ETC vehicle; and a printing unit that issues a toll invoice for the non-ETC vehicle in accordance with a request from the monitoring device. The monitoring device is a user information acquisition unit that acquires user information read from a certificate image photographed by the certificate photographing unit. the toll road information acquisition unit is configured to acquire information on the toll road that can identify the driving route of the non-ETC vehicle on the toll road; a print request unit is configured to request the roadside device to issue an invoice including at least one of the user information, the vehicle information, the traffic information, and payment information regarding the payment of the toll; and a post-collection data creation unit is configured to create post-collection data including the user information, the vehicle information, the traffic information, and the payment information.The server is configured to record the post-collection data created by the monitoring device, and a viewing data creation unit is configured to create viewing data for a Web page where at least a portion of the post-collection data can be viewed, the viewing data hiding some of the information displayed on the Web page so that the user and the vehicle cannot be identified by anyone other than the user.

[0010] According to one aspect of the present disclosure, a post-collection method is a method for post-collection of a toll from a non-ETC vehicle at a toll gate of a toll road, when a non-ETC vehicle for which automatic toll collection processing by ETC cannot be performed arrives at an ETC lane, by a post-collection system including: a roadside device installed in the ETC lane; a monitoring device operated by an observer monitoring the ETC lane from a remote location and creating post-collection data for the non-ETC vehicle; and a server for storing the post-collection data, wherein the roadside device executes the steps of: photographing the non-ETC vehicle when a non-ETC vehicle for which automatic toll collection processing by ETC cannot be performed arrives at the ETC lane; photographing an official certificate held by a user of the non-ETC vehicle; and issuing a toll invoice for the non-ETC vehicle in accordance with a request from the monitoring device operated by an observer monitoring the ETC lane from a remote location; The monitoring device executes the following steps: acquiring user information read from a certificate image; acquiring vehicle information read from a vehicle image captured by the roadside device; acquiring traffic information capable of identifying the driving route of the non-ETC vehicle on the toll road; requesting the roadside device to issue an invoice including at least one of the user information, the vehicle information, the traffic information, and payment information regarding the payment of the toll; and creating post-collection data including the user information, the vehicle information, the traffic information, and the payment information.The monitoring device executes the following steps: the server records the post-collection data created by the monitoring device; and creating viewing data for a Web page in which at least a portion of the post-collection data can be viewed, the viewing data hiding some of the information displayed on the Web page so that the user and the vehicle cannot be identified by anyone other than the user. Effect of the Invention

[0011] According to the above aspect, tolls from non-ETC vehicles can be collected more reliably with an inexpensive and simple configuration. [Brief description of the drawings]

[0012] [Figure 1] 1 is a diagram showing an overall configuration of a fee collection system according to a first embodiment. [Diagram 2] 2 is a block diagram showing a functional configuration of a roadside device according to the first embodiment. FIG. [Diagram 3] 2 is a block diagram showing the functional configuration of a monitoring device and a server according to the first embodiment. FIG. [Figure 4] FIG. 2 is a diagram showing an example of post-collection data according to the first embodiment. [Diagram 5] FIG. 2 is a diagram showing an example of an all-vehicle information table according to the first embodiment. [Figure 6] FIG. 4 is a diagram showing an example of browsing data according to the first embodiment. [Figure 7] FIG. 4 is a sequence diagram showing an example of a post-collection process according to the first embodiment. [Figure 8] FIG. 2 is a diagram showing an example of an invoice according to the first embodiment. [Figure 9] 13 is a flowchart showing an example of a post-collection process according to the first embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0013] <First embodiment> Hereinafter, the embodiments will be described in detail with reference to the drawings.

[0014] (Overall composition) FIG. 1 is a diagram showing the overall configuration of a fee collection system according to the first embodiment. The toll collection system 100 according to this embodiment is installed at a toll gate (entrance toll gate or exit toll gate) of a toll road, and collects tolls from vehicles V traveling on a lane L connecting the toll road and a general road. Vehicles V include ETC vehicles equipped with an on-board unit and non-ETC vehicles not equipped with an on-board unit.

[0015] The lane L according to this embodiment is a lane exclusively for ETC (hereinafter also referred to as "ETC lane") where tolls are collected from ETC vehicles by an ETC system.

[0016] Furthermore, when a non-ETC vehicle arrives on the ETC lane L, the toll collection system 100 according to this embodiment functions as a "post-collection system" that post-collects the toll from the non-ETC vehicle.

[0017] In this embodiment, an example will be described in which the toll collection system 100 is installed at an exit toll gate. Hereinafter, the direction in which the ETC lane L extends (±X direction) will be referred to as the "lane direction". The toll road side (-X side) of the lane direction will also be referred to as the "upstream side", and the general road side (+X side) will also be referred to as the "downstream side". Furthermore, the width direction (±Y direction) of the ETC lane L will be referred to as the "lane width direction".

[0018] 1 shows an example in which only one ETC lane L is provided at the toll gate, but the present invention is not limited to this. In other embodiments, a plurality of ETC lanes L may be provided at the toll gate.

[0019] As shown in FIG. 1, the toll collection system 100 includes a roadside device 1, a monitoring device 4, and a server 5.

[0020] (Configuration of roadside equipment) FIG. 2 is a block diagram showing a functional configuration of the roadside device according to the first embodiment. As shown in FIGS. 1 and 2, the roadside device 1 includes an ETC facility 2 and a printing device 3. The ETC facility 2 and a printing device 3 are connected to a communication line 2a.

[0021] The ETC equipment 2 is a group of devices for performing a process of automatically collecting tolls by wirelessly communicating with an on-board device installed in an ETC vehicle. The ETC equipment 2 may be a group of devices used in a conventional ETC system.

[0022] As shown in FIG. 1, the ETC equipment 2 includes an approaching vehicle detector 21, a license plate reader 22 (NP reader), a roadside antenna 23, a communication vehicle detector 24, a lane server 25, a starting control device 26, an exiting vehicle detector 27, a surveillance camera 28, and a vehicle type discrimination device 29.

[0023] The approaching vehicle detector 21 is, for example, a transmission type vehicle detector as shown in FIG. 1, and outputs a detection signal capable of distinguishing the presence or absence of a vehicle V at the approach detection position X1.

[0024] When the approaching vehicle detector 21 detects the presence of a vehicle, the NP reader 22 captures a vehicle image including the license plate of the vehicle V. The NP reader 22 also reads license plate information (NP information) of the vehicle V from the captured vehicle image. The NP information includes the size and color of the license plate, and characters written on the license plate (place name, classification number, symbol, serial number, etc.). The NP reader 22 is one aspect of the vehicle image acquisition unit in this embodiment. The vehicle image (NP image) captured by the NP reader 22 and the read NP information are transmitted to the monitoring device 4 via the lane server 25.

[0025] When the approaching vehicle detector 21 detects that the vehicle V has entered the ETC lane L, the roadside antenna 23 emits radio waves for wireless communication toward a predetermined communication area on the ETC lane L. In addition, the roadside antenna 23 performs wireless communication with an on-board device (not shown) mounted on the vehicle V in a predetermined procedure, acquires on-board device information from the on-board device, and notifies the on-board device of the toll.

[0026] The communicating vehicle detector 24 detects the passage of the communication end position X2 of the vehicle V. The communicating vehicle detector 24 has a similar device configuration to the approaching vehicle detector 21. When the communicating vehicle detector 24 detects that the vehicle V has passed the communication end position X2, the roadside antenna 23 stops emitting radio waves.

[0027] The lane server 25 executes a process for collecting tolls from ETC vehicles. The toll collection process by the lane server 25 is similar to the process by a conventional ETC system, and therefore a description thereof will be omitted.

[0028] The departure control device 26 opens (allows the vehicle V to exit the ETC lane L) or blocks (restricts the vehicle V from exiting the ETC lane L) the ETC lane L by raising and lowering the opening and closing bar.

[0029] The exiting vehicle detector 27 detects the passage of the vehicle V through the exit detection position X3 (exit from the ETC lane L). The exiting vehicle detector 27 has the same device configuration as the entering vehicle detector 21.

[0030] The surveillance camera 28 captures an image of the vehicle V traveling on the ETC lane L from diagonally above. Therefore, the image captured by the surveillance camera 28 includes the front and side of the body of the vehicle V. Note that, for a vehicle V with a low vehicle height, this image may also include the top surface of the body. The surveillance camera 28 is one aspect of the vehicle image acquisition unit in this embodiment. The vehicle image captured by the surveillance camera 28 is transmitted to the monitoring device 4 via the lane server 25.

[0031] When the NP reader 22 is not installed in the ETC lane L, the monitoring camera 28 may receive an instruction from the monitoring device 4 to capture an image of the license plate of the non-ETC vehicle V.

[0032] The vehicle type discrimination device 29 discriminates whether or not the vehicle V is towed and the vehicle type classification based on the NP information and vehicle specifications of the vehicle V detected by a sensor (not shown) (number of axles, vehicle height, vehicle length, vehicle width, etc.). The discrimination results of the vehicle type discrimination device 29 (vehicle type information indicating the vehicle type classification of the vehicle V and towing information indicating whether or not the vehicle V is towed) are transmitted to the monitoring device 4 via the lane server 25. Note that the discrimination process by the vehicle type discrimination device 29 is similar to the process by a conventional ETC system, and therefore a description thereof will be omitted.

[0033] 1, the printing device 3 is installed on an island I downstream (+X side) of the communicating vehicle detector 24 in the lane direction and upstream (-X side) of the starting control device 26. For example, the printing device 3 is positioned so as to coincide with the position of the driver's seat of a vehicle stopped in front of the starting control device 26 (-X side) when the opening and closing bar of the starting control device 26 is closed.

[0034] When a non-ETC vehicle arrives on an ETC lane, the printing device 3 issues an invoice for collecting the toll after the non-ETC vehicle exits the toll road. The printing device 3 includes a lane side conversation unit 31, a certificate photographing unit 32, an input unit 33, a printing unit 34, a processor 35, a memory 36, a storage 37, a communication I / F (interface) 38, and a display unit 29.

[0035] In addition, the lane side conversation unit 31, certificate photographing unit 32, input unit 33, and printing unit 34 are provided on the surface of the printing device 3 facing the lane L side (the surface on the +Y side in Figure 1) so that they can be used by users riding in non-ETC vehicles.

[0036] The lane side communication unit 31 is an intercom handset that enables a user to communicate with a supervisor stationed at the toll gate office.

[0037] The certificate photographing unit 32 is a camera that photographs official certificates held by users who board non-ETC vehicles. Official certificates are certificates related to individuals that are issued by public offices or other related organizations, such as driver's licenses, My Number cards, passports, and disability certificates.

[0038] The input unit 33 is a device for accepting input operations from a user. For example, the input unit 33 is a keyboard (numeric keypad) or a touch panel for inputting a personal identification number, which will be described later.

[0039] The printing unit 34 is a printer that prints invoices relating to post-payment collection (post-payment of tolls) in accordance with instructions from a printing processing unit 352, which will be described later.

[0040] The processor 35 operates according to a predetermined program to thereby fulfill the functions of a data processing unit 351, a print processing unit 352, and a password acquisition unit 353.

[0041] The data processing unit 351 reads face information from the certificate image captured by the certificate photographing unit 32 using technology such as OCR. The face information includes the certificate number recorded in the official certificate (driver's license number, My Number, passport number, etc.), the user's name and address, etc. The data processing unit 351 transmits to the monitoring device 4 the user information including the certificate image captured by the certificate photographing unit 32 and the face information read from the certificate image.

[0042] The printing processor 352 causes the printing unit 34 to print an invoice in response to a request from the monitor device 4 .

[0043] The PIN acquisition unit 353 acquires a PIN for accessing a Web page where the later-described post-collection data can be confirmed using a browser, etc. The PIN is set by the user using the input unit 33 of the printing device 3.

[0044] The memory 36 is a so-called main storage device, and has a storage area necessary for the operation of the processor 35 .

[0045] The storage 37 is a so-called auxiliary storage device, and is a large-capacity storage device such as a hard disk drive (HDD) or a solid state drive (SSD).

[0046] The communication I / F 38 transmits and receives data to and from the monitoring device 4 via the network.

[0047] The display unit 39 is a display device (such as a liquid crystal display) for displaying various information related to the subsequent collection of tolls to users.

[0048] (Configuration of monitoring device) FIG. 3 is a block diagram showing the functional configuration of the monitoring device and the server according to the first embodiment. As shown in FIG. 3, the monitoring device 4 includes an office side call unit 41, an operation unit 42, a display unit 43, a processor 44, a memory 45, a storage 46, and a communication I / F 47.

[0049] The office side communication unit 41 is an intercom master unit that enables the supervisor to communicate with users who are riding in non-ETC vehicles.

[0050] The operation unit 42 is an input device (keyboard, mouse, etc.) for receiving operations from the observer.

[0051] The display unit 43 is a display device (such as a liquid crystal display) for displaying various information related to the post-collection of tolls for non-ETC vehicles. The operation unit 42 and the display unit 43 may be integrated into one (such as a touch panel).

[0052] The processor 44 operates according to a predetermined program to function as a user information acquisition unit 441, a vehicle information acquisition unit 442, a traffic information acquisition unit 443, a printing request unit 444, and a post-collection data creation unit 445.

[0053] The user information acquisition unit 441 acquires user information including information capable of identifying a user who is riding in a non-ETC vehicle V. In this embodiment, the user information acquisition unit 441 acquires user information including a certificate image and face information read from the certificate image from the data processing unit 351 of the roadside device 1.

[0054] The vehicle information acquisition unit 442 acquires vehicle information related to the non-ETC vehicle V. The vehicle information includes NP information capable of identifying the non-ETC vehicle V, vehicle type information of the non-ETC vehicle V, whether or not it is towed, and the like. In this embodiment, the vehicle information acquisition unit 442 acquires the NP information of the non-ETC vehicle V read by the NP reading device 22. Furthermore, instead of or in addition to the NP information, the vehicle information acquisition unit 442 acquires vehicle type information indicating the vehicle type classification of the non-ETC vehicle V determined by the vehicle type determination device 29 and towing information indicating whether or not it is towed. Note that the vehicle type information and towing information may be input by an observer with reference to vehicle images from the monitoring camera 28, etc.

[0055] The traffic information acquisition unit 443 acquires traffic information capable of identifying the route traveled by the non-ETC vehicle V. The traffic information includes information on toll gates (entrance toll gate, exit toll gate, intermediate toll gate, and transfer toll gate) that the non-ETC vehicle V passed through and on predetermined passing judgment points on the toll road. The traffic information acquisition unit 443 acquires traffic information D13 inputted by an inspector based on what the inspector has heard from the user, for example. The traffic information acquisition unit 443 may also acquire and automatically input traffic information linked to the NP information of the non-ETC vehicle V from the server 5 described later. The traffic information created by the server 5 is automatically linked to the NP information read by the NP reading device at the toll gate and the passing judgment point. By using the traffic information created by the server 5, it is possible to automatically identify and input when the vehicle V having each NP information passed which toll gate and passing judgment point.

[0056] The print request unit 444 requests the roadside device 1 (printing device 3) to print an invoice on which each unit describes at least a part of the user information, vehicle information, traffic information, and payment information.

[0057] The post-collection data creation unit 445 creates post-collection data D1 for the toll of the non-ETC vehicle V. The created post-collection data D1 is recorded in the server 5.

[0058] FIG. 4 is a diagram illustrating an example of post-collection data according to the first embodiment. As shown in FIG. 4, the post-collection data D1 includes user information D11, vehicle information D12, traffic information D13, payment information D14, and recorded data D15 acquired by each unit of the monitoring device 4.

[0059] The user information D11 includes the certificate number of the official certificate, the user's name, address, and certificate image. In addition, if the user presents a disability certificate to receive a discount, the user information D11 may further include discount information such as the presence or absence of a disability discount and the contents of the disability certificate.

[0060] The vehicle information D12 includes the NP information of the non-ETC vehicle V, vehicle type information, towing information indicating whether or not the vehicle is towed, and vehicle images captured by the NP reader 22 and the surveillance camera 28. If the non-ETC vehicle V is long, it may be difficult for the surveillance camera 28 to capture the entire vehicle body in one vehicle image. In this case, the vehicle information D12 may include multiple vehicle images in which parts of the vehicle body from the front to the rear are captured at regular intervals by the surveillance camera 28. The vehicle images may be moving images.

[0061] The traffic information D13 includes toll gates (entrance toll gate, exit toll gate, intermediate toll gate, and transfer toll gate) that the non-ETC vehicle V has passed through, as well as identification information for each toll gate and passing judgment point (toll gate name / toll gate ID, location name / location ID), the operating company, the lane number that the non-ETC vehicle V has traveled on, and the passing date and time that the non-ETC vehicle V passed through each toll gate or passing judgment point, for designated passing judgment points on the toll road.

[0062] The payment information D14 includes the invoice issue date and time, payment ID, toll, payment due date, and payment method. The payment ID is unique information for associating the invoice with the post-collection data D1. The payment due date may be, for example, a date a predetermined number of days after the issue date that is automatically input, or a date manually input by the supervisor. The payment method is information indicating the method by which the user pays the toll, such as a bank account number to which the toll is to be transferred.

[0063] The audio data D15 is data that records the contents of a conversation between a monitor and a user.

[0064] The memory 45 is a so-called main storage device, and has a storage area necessary for the operation of the processor 44 .

[0065] The storage 46 is a so-called auxiliary storage device, and is a large-capacity storage device such as a hard disk drive (HDD) or a solid state drive (SSD).

[0066] The communication I / F 47 transmits and receives data to and from the roadside device 1 (the lane server 25, the printing device 3) and the server 5 via the network.

[0067] (Server configuration) As shown in FIG. 3, the server 5 includes a processor 51, a memory 52, a storage 53, and a communication I / F .

[0068] The processor 51 operates according to a predetermined program to thereby fulfill the functions of a traffic information generating unit 511 and a browsing data generating unit 512 .

[0069] The traffic information creation unit 511 searches for the NP information of the non-ETC vehicle V from the all-vehicle information table D2 that accumulates NP information read by the NP reading device at each toll gate and passing judgment point on the toll road, and creates traffic information including information on the toll gates that the non-ETC vehicle passed through and the passing judgment points along the route. The traffic information creation unit 511 may provide the traffic information of the non-ETC vehicle V in response to a request from the traffic information acquisition unit 443 of the monitoring device 4.

[0070] FIG. 5 is a diagram illustrating an example of an all-vehicle information table according to the first embodiment. As shown in FIG. 5, the all-vehicle information table D2 includes the type of toll booth or passing judgment point (entrance toll booth, exit toll booth, intermediate toll booth, transfer toll booth, or passing judgment point), the toll booth operating company, the lane the vehicle is traveling in (lane number), the vehicle's NP information and image, the date and time the vehicle passed, and the like.

[0071] In this embodiment, when the traffic information creation unit 511 receives post-collection data D1 for a non-ETC vehicle V from the monitoring device 4, it searches for the NP information of the non-ETC vehicle V from the all-vehicle information table D2 to create traffic information and updates (adds, modifies) the post-collection data D1.

[0072] The viewing data creation unit 512 creates viewing data D3 that allows the user to check the contents of the post-collection data D1 using a browser or the like. If a PIN is set, the viewing data D3 is linked to the PIN and recorded. In this case, the viewing data D3 can be viewed only when the PIN set by the user is entered.

[0073] FIG. 6 is a diagram showing an example of browsing data according to the first embodiment. 6, for example, the viewing data D3 includes user information D31, vehicle information D32, traffic information D33, payment information D34, and audio recording data D35, similar to the post-collection data D1. Note that in other embodiments, the viewing data D3 may include only a part of the information D31 to D35.

[0074] Further, in the example of Fig. 6, the user information D31 includes the certificate number, the user's name and address, the discount information, and the certificate image, but in other embodiments, only some of these pieces of information may be included. Similarly, in the example of Fig. 6, the vehicle information D32 includes the NP information, the vehicle type information, the towing information, and the vehicle image, but in other embodiments, only some of these pieces of information may be included.

[0075] The viewing data creation unit 512 creates viewing data D3 in which part of the user information D31 and vehicle information D32 are hidden so that it is difficult to identify the user or the non-ETC vehicle if the viewing is performed by a person other than the user. The viewing data creation unit 512 hides or masks at least a part of character information such as NP information, for example, by changing a serial number "12-34" to "12-XX." The viewing data creation unit 512 also applies processing such as blurring or blacking out at least a part of the certificate image and vehicle image (parts that can identify the user or vehicle, such as the certificate number and NP information).

[0076] The memory 52 is a so-called main storage device, and has a storage area necessary for the operation of the processor 51 .

[0077] The storage 53 is a so-called auxiliary storage device, and is a large-capacity storage device such as a hard disk drive (HDD) or a solid state drive (SSD). The storage 53 records the post-collection data D1, the all-vehicle information table D2, the browsing data D3, and the like.

[0078] The communication I / F 54 transmits and receives data to and from the monitoring device 4 via the network.

[0079] (Post-collection process 1: Invoice issuance process) FIG. 7 is a sequence diagram illustrating an example of the post-collection process according to the first embodiment. Here, with reference to FIG. 7, the flow of processing for issuing a bill when a non-ETC vehicle V arrives on the ETC lane L of a toll gate will be described.

[0080] When a non-ETC vehicle V enters the ETC lane L, the ETC equipment 2 does not perform toll collection processing, and the starting control device 26 keeps the gate closed. For this reason, the non-ETC vehicle V stops in front of the starting control device 26. Then, the user on board the non-ETC vehicle V operates the lane side communication unit 31 of the roadside device 1 (printing device 3) to start a call with a supervisor at the toll gate office (step S101).

[0081] When the monitor confirms from the conversation with the user or from the information notified by the ETC facility 2 that the toll collection process for the non-ETC vehicle has not been performed, the monitor operates the monitoring device 4 to start the post-collection process for the non-ETC vehicle. Then, the post-collection data creation unit 445 of the monitoring device 4 starts recording the conversation with the user (step S102).

[0082] Next, a process for acquiring user information D11 of the user is performed (step S103). When the monitor performs an operation to start the post-collection process or when the monitor performs an operation to instruct photography, the user information acquisition unit 441 of the monitoring device 4 instructs the roadside device 1 to photograph the certificate (step S103A). In response, the roadside device 1 starts the certificate photographing unit 32. The monitor also requests the user to hold the official certificate over the certificate photographing unit 32.

[0083] The certificate photographing unit 32 of the roadside device 1 photographs the official certificate held up by the user (step S103B). In this embodiment, the data processing unit 351 of the roadside device 1 (printing device 3) reads the face information from the photographed certificate image of the official certificate by OCR or the like, and transmits the user information D11 including the certificate image and the face information to the monitoring device 4.

[0084] Next, the user information acquisition unit 441 of the monitoring device 4 acquires the user information D11 (step S103C). The acquired user information D11 is displayed on the display unit 43 of the monitoring device 4.

[0085] The monitor checks the user information D11 (certificate image and face information) displayed on the display unit 43, and if there are any deficiencies such as the entire official certificate not being captured, the image being unclear, or the face information being unreadable, the monitor may operate the operation unit 42 of the monitoring device 4 to remotely adjust the tilt, pan, etc. of the certificate photographing unit 32, and then execute steps S103A to S103C again.

[0086] In another embodiment, the user information acquisition unit 441 may acquire only the certificate image from the roadside device 1. In this case, instead of the data processing unit 351 of the roadside device 1, the user information acquisition unit 441 reads and acquires the face information from the certificate image by OCR or the like. In still another embodiment, the user information acquisition unit 441 may acquire the face information manually input by the monitor while looking at the certificate image.

[0087] Next, a process for acquiring vehicle information of the non-ETC vehicle V is performed (step S103).

[0088] For example, if the NP reader 22 is not installed in the ETC lane L, the NP information is obtained from the vehicle image captured by the monitoring camera 28 of the roadside device 1. In this case, the vehicle information acquisition unit 442 of the monitoring device 4 instructs the roadside device 1 to capture an image of the vehicle's license plate (step S104A). Then, the monitoring camera 28 of the roadside device 1 (ETC facility 2) captures an image of the license plate of the non-ETC vehicle V (step S104B). At this time, the data processing unit 351 of the roadside device 1 (printing device 3) reads the NP information from the vehicle image (NP image) captured by the monitoring camera 28 by OCR or the like, and transmits the vehicle image and vehicle information D12 including the NP information to the monitoring device 4.

[0089] Next, the vehicle information acquisition unit 442 of the monitoring device 4 acquires the vehicle information D12 (step S104C). The acquired vehicle information D12 is displayed on the display unit 43 of the monitoring device 4.

[0090] The monitor checks the vehicle information D12 (vehicle image and NP information) displayed on the display unit 43, and if there are any deficiencies such as the image being unclear or the NP information being unreadable, the monitor may operate the operation unit 42 of the monitoring device 4 to remotely adjust the tilt, pan, etc. of the monitoring camera 28, and then execute steps S104A to S104C again.

[0091] In another embodiment, the vehicle information acquisition unit 442 may acquire only vehicle images from the roadside device 1 (monitoring camera 28). In this case, instead of the data processing unit 351 of the roadside device 1, the vehicle information acquisition unit 442 reads and acquires the NP information from the vehicle images by OCR or the like. In still another embodiment, the vehicle information acquisition unit 442 may acquire the NP information manually input by a monitor while viewing the vehicle images.

[0092] Furthermore, if an NP reader 22 is provided in the ETC lane L, the NP reader 22 acquires the NP information of the non-ETC vehicle V when the approaching vehicle detector 21 detects the non-ETC vehicle V. In this case, steps S104A to S104B may be omitted, and in step S104C, the vehicle information acquisition unit 442 may acquire the NP information of the non-ETC vehicle from the NP reader 22.

[0093] Furthermore, the vehicle information acquisition unit 442 may further acquire vehicle type information and towing information of the non-ETC vehicle V identified by the vehicle type identification device 29 in step S104C. Also, the vehicle information acquisition unit 442 may acquire vehicle type information and towing information manually input by an observer while viewing a vehicle image.

[0094] Next, the passage information acquisition unit 443 of the monitoring device 4 acquires the passage information D13 (step S105). For example, the passage information acquisition unit 443 acquires the passage information D13 input by the monitor based on what the monitor has heard from the user. Note that the monitor may request the user to present a pass or transit ticket, and input the passage information D13 while checking the pass or transit ticket photographed by the certificate photographing unit 32.

[0095] In another embodiment, the traffic information acquisition unit 443 may request the server 5 to provide traffic information D13 of the non-ETC vehicle V. For example, the traffic information creation unit 511 of the server 5 sequentially creates traffic information for each NP information in the later-described post-processing (FIG. 9). The traffic information acquisition unit 443 of the monitoring device 4 acquires the traffic information D13 created by the server 5 in step S105. This can save the monitor from having to manually input the traffic information.

[0096] Next, the printing request unit 444 of the monitoring device 4 requests the roadside device 1 (printing device 3) to print an invoice containing the acquired user information D11, vehicle information D12, and traffic information D13, as well as at least a portion of the payment information D14 (step S106).

[0097] Then, the printing processor 352 of the roadside device 1 makes the printing unit 34 print the invoice D4 in response to the request from the monitoring device 4 (step S107).

[0098] FIG. 8 is a diagram showing an example of an invoice according to the first embodiment. The invoice D4 may have all of the user information D11, vehicle information D12, traffic information D13, and payment information D14 printed on it. However, if all of the information were printed on it, the invoice D4 would become too long. For this reason, only a selection of the information may be printed on the invoice D4.

[0099] For example, as shown in Fig. 8, only information D42, D43, and D44, which are excerpts of vehicle information D12, traffic information D13, and payment information D14, may be printed on invoice D4. In this case, URL information D46 for accessing a Web page (browsing data D3 created by server 5) on which the contents not printed can be viewed may be printed on invoice D4. This URL information D46 may be text, or may be a two-dimensional code as in the example of Fig. 8.

[0100] Furthermore, when the printing unit 352 prints the certificate number, name, and address included in the user information D11 on the invoice D4, it causes the printing unit 34 to print them with some characters hidden (unhidden, obscured). Similarly, when the printing unit 352 prints the NP information included in the vehicle information D12 on the invoice D4, it causes the printing unit 34 to print them with some characters hidden (unhidden, obscured). This makes it possible to prevent the user or the non-ETC vehicle from being identified by others, for example, in the event that the invoice D4 dropped by the user is picked up by another person. Even if some characters are hidden, the user can understand that his or her own certificate number, NP number, and the like are printed. In other words, it is possible to prevent the user from non-payment of the toll by making the user aware that the toll road operating company knows information (evidence) that can identify the user or the vehicle.

[0101] Next, the monitor requests the user to set a PIN number for accessing the viewing data D3. The user uses the input unit 33 of the roadside device 1 (printing device 3) to set the PIN number. The PIN number acquisition unit 353 of the roadside device 1 then acquires the set PIN number and transmits it to the monitoring device 4 (step S108).

[0102] In another embodiment, the setting of the PIN by the user may be omitted. In this case, the PIN acquisition unit 353 automatically sets the PIN in step S108 and transmits it to the monitoring device 4. For example, the PIN acquisition unit 353 sets a PIN common to all users. The PIN acquisition unit 353 may also generate and set a random PIN for each user. The PIN automatically set by the PIN acquisition unit 353 is displayed on the display unit 39 of the roadside device 1 (printing device 3) to notify the user. The PIN acquisition unit 353 may also automatically generate a PIN by using one or more pieces of information included in the user information D11. For example, the PIN acquisition unit 353 may set a part of the user's certificate number (for example, the last four digits), a serial number of the NP information, or an address or date of birth written on the certificate as the PIN. The PIN acquisition unit 353 may also set a combination of these pieces of information (for example, the last four digits of the certificate number + the serial number of the NP information) as the PIN. In this case, the information used as the PIN (for example, text information such as "Your PIN is the last four digits of your certificate number") is printed on invoice D4 to inform the user. This allows a user who knows their own user information D11 to easily know the correct PIN by looking at invoice D4. On the other hand, it is possible to make it difficult for others who do not know user information D1 to guess the PIN even by looking at invoice D4.

[0103] In still another embodiment, the PIN acquisition unit 353 may be configured to automatically set the above-mentioned predetermined PIN when, for example, a PIN is not set by the user for a predetermined period of time after the invoice D4 is removed, or when the toll collection process for a following vehicle is started.

[0104] When the password setting is completed, the monitor performs an operation to permit the non-ETC vehicle V to pass (to exit from the ETC lane L). Then, the monitor 4 instructs the roadside device 1 to permit the non-ETC vehicle V to depart (step S109).

[0105] When the roadside device 1 (for example, the lane server 25) receives an instruction from the monitoring device 4, it transmits an opening command to the departure controller 26 (step S110) to cause the non-ETC vehicle to exit the ETC lane L.

[0106] Furthermore, when the monitor performs an operation to permit the passage of the non-ETC vehicle V, the post-event collection data creation unit 445 of the monitoring device 4 stops recording the conversation with the user (step S111).

[0107] Next, the post-collection data creation unit 445 creates post-collection data D1 including the user information D11, vehicle information D12, and traffic information D13 acquired by each unit of the monitoring device 4, payment information D14, and audio recording data D15 of the conversation between the user and the monitor, and transmits the data together with the PIN to the server 5 for recording (step S112).

[0108] The toll collection system 100 (post-toll collection system) executes a series of processes shown in FIG.

[0109] (Post-collection processing 2: Back-end processing) FIG. 9 is a flowchart illustrating an example of the post-collection process according to the first embodiment. Next, the flow of post-processing by the server 5 will be described with reference to FIG.

[0110] First, the traffic information creation unit 511 of the server 5 creates traffic information by linking information having the same NP information in the all-vehicle information table D2 (step S201). The creation of traffic information is performed, for example, every time the all-vehicle information table D2 is updated. That is, every time the non-ETC vehicle V passes through an entrance toll gate, a transit toll gate, a transfer toll gate, and a passing judgment point, the traffic information creation unit 511 creates and updates the traffic information of the non-ETC vehicle V by linking the NP information acquired by the NP reading device at each toll gate and the passing judgment point. Also, when the non-ETC vehicle V arrives at an exit toll gate, the travel route of the non-ETC vehicle V can be immediately determined by updating the traffic information by linking it with the NP information acquired by the NP reading device at the exit toll gate. In step S105 of FIG. 7 described above, the traffic information of the non-ETC vehicle V created and updated in this way is provided to the monitoring device 4 (traffic information acquisition unit 443).

[0111] The traffic information creating unit 511 also receives the post-collection data D1 and the password of the non-ETC vehicle V from the monitoring device 4 and records them in the storage 53 (step S202). At this time, for example, if the monitor manually inputs the traffic information D13 in step S105 of FIG. 7, the post-collection data D1 is updated based on the traffic information created in step S201 (step S203). This allows subsequent additions and corrections to be made based on the traffic information created from the all-vehicle information table D2, even if there are deficiencies or errors in the traffic information manually input by the monitor based on what the monitor heard from the user. The traffic information creating unit 511 may also include images of the non-ETC vehicle V photographed by the NP reading device at each toll gate or passage judgment point in the traffic information.

[0112] Next, the browsing data creation unit 512 of the server 5 creates browsing data D3 that allows the user to check the contents of the post-collection data D1 using a browser or the like. At this time, the browsing data creation unit 512 creates the browsing data D3 in which part of the user information D31 and the vehicle information D32 are hidden, as described above. In addition, the browsing data creation unit 512 records the browsing data D3 in association with the encryption information, and restricts access so that the browsing data D3 can be viewed only when the user correctly enters the PIN.

[0113] After exiting the toll road, the user can view the viewing data D3 using the URL information D46 printed on the invoice D4 and the PIN. In addition, the user can be made aware that evidence capable of identifying the user and the vehicle is recorded in the viewing data D3, which can prevent non-payment of the toll.

[0114] (Action, effect) As described above, the roadside device 1 according to this embodiment includes a vehicle image acquisition unit (NP reader 22, monitoring camera 28) that photographs the non-ETC vehicle V when the non-ETC vehicle V arrives on the ETC lane L, a certificate photographing unit 32 that photographs an official certificate held by a user who boards the non-ETC vehicle V, and a printing unit 34 that issues a toll bill D4 for the non-ETC vehicle V. The printing unit 34 prints on the invoice D4 at least one piece of information among the traffic information D13 capable of identifying the travel route of the non-ETC vehicle V received from the monitoring device 4, the vehicle information D12 including information read from the vehicle image photographed by the vehicle image acquisition unit (NP reader 22, monitoring camera 28), the user information D11 including information read from the certificate image photographed by the certificate photographing unit 32, and the payment information D14 regarding the payment of the toll.

[0115] In this way, the roadside device 1 can automatically issue an invoice for the post-collection of tolls to the user when a non-ETC vehicle V arrives on the ETC lane L. This allows the toll booth to be unmanned with a low cost and simple configuration. The roadside device 1 can also issue an invoice D4 specifically for each user. This allows users to more easily understand the payment procedures, etc., compared to a pamphlet or other similar guide to the post-collection common to all users. As a result, tolls from non-ETC vehicles can be collected more reliably.

[0116] The vehicle image acquisition unit is the NP reader 22, and the vehicle information D12 includes the NP information read by the NP reader 22. The printing unit 34 prints the NP information on the invoice D4 with some of the characters hidden.

[0117] In this way, the roadside device 1 can obtain NP information that can identify a non-ETC vehicle V using the NP reader 22 already installed at the toll booth without adding any new components. Furthermore, by concealing some characters in the NP information, the roadside device 1 can issue an invoice D4 on which vehicle information D12 is printed, which makes it difficult for others to identify the vehicle, and which the user can recognize as the NP information of the user's own vehicle. This makes it possible to prevent others from identifying the vehicle from the invoice D4, for example, when the invoice D4 is picked up by a user. Furthermore, by making the user aware that evidence that can identify the vehicle is recorded, non-payment of the toll can be prevented.

[0118] In addition, the vehicle image acquisition unit is the NP reader 22 and the surveillance camera 28, and the vehicle information D12 includes, in addition to the NP information, vehicle type information of the non-ETC vehicle V identified from one or more vehicle images captured by the surveillance camera 28.

[0119] In this way, the roadside device 1 can issue an invoice D4 on which the vehicle type classification of the non-ETC vehicle V is printed. In this way, when the toll varies depending on the vehicle type classification, the user can know which vehicle type classification the user's vehicle is determined to be in and the toll has been calculated accordingly.

[0120] The vehicle image acquisition unit is a surveillance camera 28, and the vehicle information D12 includes NP information read from a vehicle image captured by the surveillance camera 28. The printing unit 34 prints the NP information on the invoice D4 with some characters hidden.

[0121] In this way, the roadside device 1 can obtain NP information of non-ETC vehicles by using the existing surveillance camera 28 at the toll gate even in ETC lanes L where the NP reader 22 is not installed. Also, by hiding some characters in the NP information, the roadside device 1 can issue an invoice D4 on which vehicle information D12 is printed, which makes it difficult for others to identify the vehicle, and which the user can recognize as the NP information of the user's own vehicle. This makes it possible to prevent others from identifying the vehicle from the invoice D4, for example, when the invoice D4 is picked up by a user. Furthermore, by making the user aware that evidence that can identify the vehicle is recorded, non-payment of the toll can be prevented.

[0122] The vehicle image acquisition unit is a surveillance camera 28, and the vehicle information D12 includes, instead of or in addition to the NP information, vehicle type information indicating the vehicle type classification of the non-ETC vehicle V determined by the vehicle type determination device 29 or an observer, and towing information indicating whether or not the vehicle is towed. The vehicle information D12 also includes one or more vehicle images captured by the surveillance camera 28.

[0123] In this way, the roadside device 1 can issue an invoice D4 on which the vehicle type classification of the non-ETC vehicle V is printed. This allows the user to know which vehicle type classification the user's vehicle has been determined to belong to and how the toll has been calculated, when the toll varies depending on the vehicle type classification. In addition, by including vehicle images captured by the surveillance camera 28 in the vehicle information D12, the user can visually confirm the vehicle specifications (such as the number of axles) for determining the vehicle type classification of the non-ETC vehicle V and whether or not it is being towed.

[0124] In addition, the printing unit 34 further prints URL information D46 on the invoice D4 for accessing a web page (viewing data D3) where at least one of the traffic information D13, user information D11, vehicle information D12, and payment information D14 can be viewed.

[0125] In this way, the roadside device 1 can reduce the amount of information printed on the invoice D4 and allow the user to view all the information on a Web page.

[0126] Furthermore, the printing unit 34 prints the URL information D46 in the form of a two-dimensional code.

[0127] In this way, the user can easily access the Web page without having to manually enter the URL.

[0128] The post-collection system 100 also includes a roadside device 1 and a monitoring device 4. The monitoring device 4 includes a print request unit 444 that requests the roadside device 1 to issue an invoice D4 including at least one of the traffic information D13 of the non-ETC vehicle V, the user information D11, the vehicle information D12, and the payment information D14, and a post-collection data creation unit 445 that creates post-collection data D1 including the traffic information D13, the user information D11, the vehicle information D12, and the payment information D14.

[0129] In this way, the ex-post collection system 100 can provide all information to the toll road operating company using the ex-post collection data D1. Also, by printing at least a portion of the information on the invoice D4, the user can be provided with the invoice D4 on which the minimum necessary information is printed, and can be made aware that user information, vehicle information, and the like are recorded as evidence.

[0130] Moreover, the post-event collection system 100 includes a server 5 in addition to the roadside device 1 and the monitoring device 4. The server 5 includes a storage 53 that records the post-event collection data D1 created by the monitoring device 4, and a browsing data creation unit 512 that creates browsing data D3, which is data for a Web page on which at least a part of the post-event collection data D1 can be viewed and in which some information displayed on the Web page is hidden so that the user and the vehicle cannot be identified by anyone other than the user.

[0131] In this way, the post-collection system 100 can provide all information to the toll road operating company using the post-collection data D1, and can provide the user with the browsing data D3, which hides some of the information from the post-collection data D1 that can identify the user and the vehicle. This allows the toll road operating company to identify the user and urge them to pay when there is a delay in the payment of the toll, making it possible to collect the toll more reliably. In addition, even if a person other than the user views the browsing data D3, it is possible to prevent the user and the vehicle from being identified, thereby protecting the user's privacy.

[0132] In addition, the post-event collection data creation unit 445 of the monitoring device 4 creates post-event collection data D1 that further includes audio recording data of the conversation between the user and the monitor. The browsing data creation unit 512 of the server 5 creates browsing data D3 that further includes audio recording data.

[0133] In this manner, the post-toll collection system 100 can record the audio recording data as evidence that the user has received an explanation from the inspector about the post-toll collection (deferred payment) of the toll.

[0134] Furthermore, the vehicle information D12 of the post-collection data D1 includes the NP information of the non-ETC vehicle V. The server 5 further includes a traffic information creation unit 511 that searches for the NP information of the non-ETC vehicle V from the all-vehicle information table D2 that accumulates NP information read by NP readers installed at toll gates and passage judgment points of the toll road, creates traffic information D13 that can identify the toll gates and passage judgment points that the non-ETC vehicle V has passed through, and updates the post-collection data D1.

[0135] In this way, even if there is a deficiency or an error in the traffic information, for example when an inspector manually inputs the traffic information based on what he or she has heard from the user, the ex-post collection system 100 can add or correct the information after the fact based on the all-vehicle information table D2 in the server 5. Also, even if the toll varies depending on the travel route (toll gates and passing judgment points passed through), the ex-post collection system 100 can identify the travel route of the non-ETC vehicle V and collect the correct toll.

[0136] The roadside device 1 further includes a PIN acquisition unit 353 that acquires a PIN for viewing the browsing data D3. The browsing data creation unit 512 of the server 5 records the created browsing data D3 in association with the PIN.

[0137] In this way, the post-payment collection system 100 can restrict the user to view the browsing data D3 only when the PIN is correctly entered. This can prevent a third party from viewing the browsing data D3 from the URL information D46 printed on the invoice D4, for example, if the third party picks up the invoice D4 that the user dropped.

[0138] Furthermore, the personal identification number acquisition unit 353 of the roadside device 1 acquires the personal identification number set by the user.

[0139] In this way, the post-payment collection system 100 can make it difficult for others to guess the PIN by using the PIN set by the user himself / herself. As a result, it is possible to more reliably prevent the browsing data D3 from being browsed by others.

[0140] Moreover, the personal identification number acquisition unit 353 of the roadside device 1 acquires the automatically generated personal identification number.

[0141] In this way, the ex-post collection system 100 can reduce the effort and time required for a user to set a PIN. The PIN acquisition unit 353 may set a predetermined PIN common to all users, or may set a randomly and automatically generated PIN for each user. Even if the PIN generated by the PIN acquisition unit 353 is common to all users, it is possible to prevent the PIN from being known to others who do not use the ex-post collection by making it known only to the user by a monitor or the display unit 39 of the roadside device 1 (printing device 3). Furthermore, it is possible to make it difficult for others to guess the PIN by automatically acquiring information known only to the user (such as a certificate number or part of NP information) as the PIN.

[0142] <Other embodiments> Although one embodiment has been described in detail above with reference to the drawings, the specific configuration is not limited to the above, and various design changes are possible. That is, in other embodiments, the order of the above-mentioned processes may be changed as appropriate. Also, some of the processes may be executed in parallel.

[0143] In the above-described embodiment, an example has been described in which the vehicle image acquisition unit is the NP reader 22, the monitoring camera 28, or a combination of the NP reader 22 and the monitoring camera 28, but the present invention is not limited to this. In other embodiments, the vehicle image acquisition unit may include a laser sensor that uses laser light to measure the amount of reflected light from the vehicle body and the distance to the reflection position, a 3D LiDAR, or the like, instead of or in addition to the NP reader 22 or the monitoring camera 28. In this case, the vehicle image acquired by the vehicle image acquisition unit includes a reflected light amount image, a distance image, and the like obtained by the laser sensor or the like.

[0144] In still another embodiment, the roadside device 1 (printing device 3) may include, in addition to the certificate photographing unit 32, an IC card reader that reads user information recorded in the IC chip of the official certificate using short-range wireless communication, etc. In this case, the data processing unit 351 of the roadside device 1 reads the face information of the official certificate from the IC chip of the user's official certificate via the IC card reader.

[0145] <Additional Notes> The post-collection system and the post-collection method described in the above-described embodiment can be understood, for example, as follows.

[0146] (1) According to the first aspect, the post-collection system 100 collects a toll from a non-ETC vehicle V that cannot be automatically collected by ETC when the non-ETC vehicle V arrives at an ETC lane L at a toll gate of a toll road, and includes a roadside device 1 installed on the ETC lane L, a monitoring device 4 operated by a monitor who monitors the ETC lane L from a remote location and creates post-collection data D1 for the non-ETC vehicle V, and a server 5 that accumulates the post-collection data D1. The roadside device 1 includes a vehicle image acquisition unit 22, 28 that photographs the non-ETC vehicle V when the non-ETC vehicle V that cannot be automatically collected by ETC arrives at the ETC lane L, a certificate photographing unit 32 that photographs an official certificate held by a user who boards the non-ETC vehicle V, and a printing unit 34 that issues a toll invoice D4 for the non-ETC vehicle V in response to a request from the monitoring device 4. The monitoring device 4 includes a user information acquisition unit 441 that acquires user information D11 read from the certificate image captured by the certificate photographing unit 32, a vehicle information acquisition unit 442 that acquires vehicle information D12 read from the vehicle image captured by the vehicle image acquisition units 22, 28, a traffic information acquisition unit 443 that acquires traffic information capable of identifying the driving route of a non-ETC vehicle V on a toll road, a printing request unit 444 that requests the roadside device 1 to issue an invoice D4 including at least one of the user information D11, the vehicle information D12, the traffic information D13, and payment information D14 regarding the payment of tolls, and a post-collection data creation unit 445 that creates post-collection data D1 including the user information D11, the vehicle information D12, the traffic information D13, and the payment information D14. The server 5 includes a storage 53 for recording the post-collection data D1 created by the monitoring device 4, and a viewing data creation unit 512 for creating viewing data D3, which is data for a Web page in which at least a portion of the post-collection data D1 can be viewed, and which conceals some of the information displayed on the Web page so that the user and vehicle cannot be identified by anyone other than the user.

[0147] In this way, the post-collection system 100 can provide all information to the toll road operating company using the post-collection data D1, and can provide the user with the browsing data D3, which hides some of the information from the post-collection data D1 that can identify the user and the vehicle. This allows the toll road operating company to identify the user and urge them to pay when there is a delay in the payment of the toll, making it possible to collect the toll more reliably. In addition, even if a person other than the user views the browsing data D3, it is possible to prevent the user and the vehicle from being identified, thereby protecting the user's privacy.

[0148] (2) According to the second aspect, in the post-collection system 100 relating to the first aspect, the post-collection data creation unit 445 of the monitoring device 4 creates post-collection data D1 which further includes recorded data D15 of the conversation between the user and the monitor, and the viewing data creation unit 512 of the server 5 creates viewing data D3 which further includes recorded data D35.

[0149] In this manner, the post-toll collection system 100 can record the audio recording data as evidence that the user has received an explanation from the inspector about the post-toll collection (deferred payment) of the toll.

[0150] (3) According to the third aspect, in the post-collection system 100 relating to the first aspect, the vehicle information D12 includes the license plate information of the non-ETC vehicle V, and the server 5 further includes a traffic information creation unit 511 that searches for the license plate information of the non-ETC vehicle V from the all-vehicle information table D2 that accumulates license plate information read by license plate readers installed at toll gates and passing judgment points of the toll road, creates traffic information D12 that can identify the toll gates and passing judgment points that the non-ETC vehicle V has passed through, and updates the post-collection data D1.

[0151] In this way, even if there is a deficiency or an error in the traffic information, for example when an inspector manually inputs the traffic information based on what he or she has heard from the user, the ex-post collection system 100 can add or correct the information after the fact based on the all-vehicle information table D2 in the server 5. Also, even if the toll varies depending on the travel route (toll gates and passing judgment points passed through), the ex-post collection system 100 can identify the travel route of the non-ETC vehicle V and collect the correct toll.

[0152] (4) According to the fourth aspect, in the post-collection system 100 relating to the second aspect, the vehicle information D12 includes the license plate information of the non-ETC vehicle V, and the server 5 further includes a traffic information creation unit 511 that searches for the license plate information of the non-ETC vehicle V from the all-vehicle information table D2 that accumulates license plate information read by license plate readers installed at toll gates and passing judgment points of the toll road, creates traffic information D12 that can identify the toll gates and passing judgment points that the non-ETC vehicle V has passed through, and updates the post-collection data D1.

[0153] In this way, even if there is a deficiency or an error in the traffic information, for example when an inspector manually inputs the traffic information based on what he or she has heard from the user, the ex-post collection system 100 can add or correct the information after the fact based on the all-vehicle information table D2 in the server 5. Also, even if the toll varies depending on the travel route (toll gates and passing judgment points passed through), the ex-post collection system 100 can identify the travel route of the non-ETC vehicle V and collect the correct toll.

[0154] (5) According to a fifth aspect, in the post-collection system 100 relating to any one of the first to fourth aspects, the roadside device 1 further includes a PIN acquisition unit 353 that acquires a PIN for viewing the viewing data D3, and the viewing data creation unit 512 of the server 5 links the PIN to the created viewing data D3 and records it.

[0155] In this way, the post-payment collection system 100 can restrict the user to view the browsing data D3 only when the PIN is correctly entered. This can prevent a third party from viewing the browsing data D3 from the URL information D46 printed on the invoice D4, for example, if the third party picks up the invoice D4 that the user dropped.

[0156] (6) According to the sixth aspect, in the ex-post collection system 100 according to the fifth aspect, the PIN acquisition unit 353 of the roadside device 1 acquires the PIN set by the user.

[0157] In this way, the post-payment collection system 100 can make it difficult for others to guess the PIN by using the PIN set by the user himself / herself. As a result, it is possible to more reliably prevent the browsing data D3 from being browsed by others.

[0158] (7) According to the seventh aspect, in the post-collection system 100 relating to the fifth aspect, the PIN acquisition unit 353 of the roadside device 1 acquires an automatically generated PIN and displays the generated PIN on the display unit 39 of the roadside device 1 to notify the user.

[0159] In this way, the ex-post collection system 100 can reduce the effort and time required for a user to set a PIN. The PIN acquisition unit 353 may set a predetermined PIN common to all users, or may set a randomly and automatically generated PIN for each user. Even if the PIN generated by the PIN acquisition unit 353 is common to all users, it is possible to prevent the PIN from being known to others who do not use the ex-post collection by making it known only to the user on the display unit 39 of the roadside device 1 (printing device 3).

[0160] (8) According to the eighth aspect, in the post-collection system 100 relating to the fifth aspect, the PIN acquisition unit 353 of the roadside device 1 acquires a PIN that is automatically generated using one or more pieces of information included in the user information D11, and notifies the user by printing on the invoice D4 which information was used to generate the PIN.

[0161] In this way, the ex-post collection system 100 can reduce the time and effort required for a user to set a PIN by automatically generating a PIN from information known only to the user (such as a certificate number or part of the NP information). Also, by doing this, a user who knows his / her own user information D11 can easily know the correct PIN by looking at the invoice D4. On the other hand, it is possible to make it difficult for others who do not know the user information D1 to guess the PIN even by looking at the invoice D4.

[0162] (9) According to the ninth aspect, the post-collection method is a post-collection method for collecting tolls from a non-ETC vehicle V at a toll gate of a toll road, the method comprising: a roadside device 1 installed in the ETC lane L; a monitoring device 4 operated by an attendant monitoring the ETC lane L from a remote location and creating post-collection data D1 for the non-ETC vehicle V; and a server 5 that stores the post-collection data D1. When a non-ETC vehicle V for which automatic toll collection processing by ETC cannot be performed arrives at the ETC lane L, the roadside device 1 executes the following steps: photographing the non-ETC vehicle V when the non-ETC vehicle V for which automatic toll collection processing by ETC cannot be performed arrives at the ETC lane L; photographing an official certificate held by a user riding in the non-ETC vehicle V; and issuing an invoice D4 for the toll for the non-ETC vehicle V in accordance with a request from the monitoring device 4 operated by an attendant monitoring the ETC lane L from a remote location. The monitoring device 4 executes the steps of acquiring user information D11 read from a certificate image photographed by the roadside device 1, acquiring vehicle information D12 read from a vehicle image photographed by the roadside device 1, acquiring traffic information D13 capable of identifying a travel route of a non-ETC vehicle V on a toll road, requesting the roadside device 1 to issue an invoice D4 including at least one of the user information D11, the vehicle information D12, the traffic information D13, and payment information D14 regarding the payment of a toll, and creating post-collection data D1 including the user information D11, the vehicle information D12, the traffic information D13, and the payment information D14. The server 5 executes the steps of recording the post-collection data D1 created by the monitoring device 4, and creating viewing data D3, which is data for a Web page in which at least a part of the post-collection data D1 can be viewed, and in which some information displayed on the Web page is hidden so that the user and the vehicle cannot be identified by anyone other than the user. [Explanation of symbols]

[0163] 100 Toll collection system (post-collection system) 1 Roadside equipment 2 ETC equipment 21 Entry vehicle detector 22 License plate reader (vehicle image acquisition unit) 23 Roadside antenna 24 Communication vehicle detector 25 Lane Server 26 Launch control device 27 Exit vehicle detector 28 Surveillance camera (vehicle image acquisition unit) 3 Printing device 31 Lane side intercom 32 Certificate Photography Section 33 Input section 34 Printing Department 35 Processors 351 Data Processing Unit 352 Print processing unit 353 PIN Acquisition Department 36 Memory 37 Storage 38 Communication I / F 4 Monitoring device 41 Office side telephone department 42 Operation section 43 Display section 44 processors 441 User information acquisition department 442 Vehicle Information Acquisition Department 443 Traffic information acquisition department 444 Print request section 445 Post-Collection Data Preparation Department 45 Memory 46 Storage 47 Communication I / F 5 Server 51 Processors 511 Traffic Information Creation Department 512 Viewing Data Creation Department 52 Memory 53 Storage 54 Communication I / F D1 Post-collection data D2 All vehicle information table D3 Viewing data D4 Invoice L ETC lane V Non-ETC vehicles X1 Entry detection position X2 Communication end position X3 Exit detection position

Claims

1. A post-collection system for collecting tolls from a non-ETC vehicle that cannot be automatically collected by ETC and that enters an ETC lane at a toll gate of a toll road, comprising: A roadside device installed on the ETC lane; a monitoring device operated by a monitor who monitors the ETC lane from a remote location and creates data for subsequent collection of the non-ETC vehicle; A server that stores the post-collection data; Equipped with The roadside device includes: a vehicle image acquisition unit that captures an image of a non-ETC vehicle that cannot perform automatic toll collection processing by ETC when the non-ETC vehicle arrives in the ETC lane; a certificate photographing unit for photographing an official certificate held by a user who boards the non-ETC vehicle; a printing unit for issuing a toll bill for the non-ETC vehicle in response to a request from the monitoring device; Equipped with The monitoring device includes: a user information acquiring unit that acquires user information read from the certificate image captured by the certificate photographing unit; a vehicle information acquisition unit that acquires vehicle information read from the vehicle image captured by the vehicle image acquisition unit; a traffic information acquisition unit that acquires traffic information capable of identifying a travel route of the non-ETC vehicle on the toll road; a print request unit that requests the roadside device to issue an invoice including at least one of the user information, the vehicle information, the traffic information, and the payment information related to the payment of the toll; a post-collection data creation unit that creates post-collection data including the user information, the vehicle information, the traffic information, and the payment information; Equipped with The server, A storage device for recording the post-collection data created by the monitoring device; a browsing data creation unit that creates browsing data for a web page on which at least a part of the post-collection data can be viewed, the browsing data hiding a part of information displayed on the web page so that the user and the vehicle cannot be identified by anyone other than the user; Equipped with Ex-post collection system.

2. the post-event collection data creation unit of the monitoring device creates the post-event collection data further including recording data of the contents of the conversation between the user and the monitoring staff, The browsing data creation unit of the server creates the browsing data further including the recording data. The post-collection system according to claim 1 .

3. The vehicle information includes license plate information of the non-ETC vehicle, The server further comprises a traffic information creation unit which searches for license plate information of the non-ETC vehicle from an all-vehicle information table which stores license plate information read by license plate readers installed at toll gates and passing judgment points of the toll road, creates traffic information capable of identifying toll gates and passing judgment points that the non-ETC vehicle has passed, and updates the post-collection data. The post-collection system according to claim 1 .

4. The vehicle information includes license plate information of the non-ETC vehicle, The server further comprises a traffic information creation unit which searches for license plate information of the non-ETC vehicle from an all-vehicle information table which stores license plate information read by license plate readers installed at toll gates and passing judgment points of the toll road, creates traffic information capable of identifying toll gates and passing judgment points that the non-ETC vehicle has passed, and updates the post-collection data. The post-collection system according to claim 2 .

5. The roadside device further includes a PIN acquisition unit that acquires a PIN for viewing the viewing data, The browsing data creation unit of the server records the created browsing data in association with the PIN. The post-collection system according to any one of claims 1 to 4.

6. the PIN acquisition unit of the roadside device acquires a PIN set by the user; The post-collection system according to claim 5 .

7. the PIN acquisition unit of the roadside device acquires the automatically generated PIN, and displays the generated PIN on a display unit of the roadside device to notify the user. The post-collection system according to claim 5 .

8. the PIN acquisition unit of the roadside device acquires a PIN automatically generated by using one or more pieces of information included in the user information, and notifies the user of which information was used to generate the PIN by printing on the invoice; The post-collection system according to claim 5 .

9. A method for collecting tolls from a non-ETC vehicle that cannot be subjected to automatic toll collection processing by ETC when the non-ETC vehicle arrives in an ETC lane at a toll gate of a toll road, using a collection system including: a roadside device installed in the ETC lane; a monitoring device operated by a monitor who monitors the ETC lane from a remote location and which creates data for collection of the non-ETC vehicle; and a server that stores the data for collection of the non-ETC vehicle, The roadside device, When a non-ETC vehicle that cannot perform automatic toll collection processing by ETC arrives in the ETC lane, photographing the non-ETC vehicle; Taking a photograph of an official document held by a user who boards the non-ETC vehicle; issuing toll bills for said non-ETC vehicles as required by a monitoring device operated by a person remotely monitoring said ETC lanes; Run The monitoring device, acquiring user information read from a certificate image captured by the roadside device; acquiring vehicle information read from a vehicle image captured by the roadside device; acquiring traffic information capable of identifying a travel route of the non-ETC vehicle on the toll road; requesting the roadside device to issue a bill including at least one of the user information, the vehicle information, the traffic information, and payment information regarding the payment of the toll; creating post-collection data including the user information, the vehicle information, the traffic information, and the payment information; Run The server, recording the post-collection data generated by the monitoring device; creating data for a web page on which at least a part of the post-collection data can be viewed, the data for viewing hiding a part of information displayed on the web page so that the user and the vehicle cannot be identified by anyone other than the user; Execute Post-collection method.

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