Mediation system

Abstract

To provide a mediation system which can provide a property requester with detail information of a property of an owner and uses a chat for providing support information for enabling the property requester and the owner to directly communicate when the owner has the property requester of the property.SOLUTION: In a meditation system 1 using a chat, tenant terminals 10i (10a, ...), owner terminals 20i (20a, ...), a chat site 30, and a service site 41 of a server system 40 are connected through a communication network 50 (Internet network), detail information of a property of an owner is provided to a property requester, and when the owner has a property requester for the property, support information for enabling direct communication between the property requester and the owner is provided. The system matches the owner with a tenant applicant without making the tenant applicant perform retrieval by himself / herself by providing these respective parts.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an intermediary system. [Background technology]

[0002] In recent years, it has become possible to search for rental stores (tenants) via the Internet. In particular, due to the impact of the coronavirus infection, the number of tenant searches via the Internet has increased compared to face-to-face searches.

[0003] However, with traditional property matching, property information is often sent to tenants as recommended properties if just a few conditions are met.

[0004] For example, Patent Document 1 (JP Patent Publication No. 2020-194463 A) is disclosed. This Patent Document 1 aims to eliminate the necessity for a real estate agent to accompany a property owner and provide detailed explanations of the property information, and the solution is as follows.

[0005] The document describes a real estate transaction intermediation system comprising a server, a seller terminal for use by sellers connected to the server via an Internet system, and a plurality of buyer terminals for use by buyers connected to the server via the Internet system, the real estate transaction intermediation system comprising: a property information registration means for registering property information relating to real estate provided via the seller terminal; a buyer information registration means for registering information relating to buyers provided via the seller terminal; a property information display means for displaying key parts of the registered property information; a chat permission means for enabling conversation via email between the seller terminal and the buyer terminal; and a property guide request means for the seller terminal to request a guide to a property related to the next property information. [Prior art documents] [Patent documents]

[0006] [Patent Document 1] JP 2020-194463 A Summary of the Invention [Problem to be solved by the invention]

[0007] However, Patent Document 1 only displays the essential parts of the property information, and the details are not immediately clear.

[0008] It is also described that a chat system will be used to enable communication via email between the seller's terminal (which may be the rental property owner) and the buyer's terminal (which may be a tenant applicant). However, since the essential details of the property are unknown, it remains essential that a real estate agent accompany the buyer and provide a detailed explanation of the property information.

[0009] In addition, although it is described that chat is used, this site has to be found by oneself, and the details of the property are not known, so it lacks reliability. In other words, in Patent Document 1, property searches end up being face-to-face.

[0010] Even if a potential tenant is interested in a property, the owner of that property will miss out on the opportunity to sign a contract because he or she will not know that there is a potential tenant interested in the property.

[0011] In addition, if the owner is experienced, a contract can be made without the involvement of an intermediary, but since an intermediary is usually involved, it is not possible to reduce the cost of the intermediary fee.

[0012] The present invention has been made in consideration of the above problems, and aims to provide an intermediary system that uses chat to provide detailed information about an owner's property to a property requester, and, if there is a property requester for the owner's property, to provide support information that allows the property requester and the owner to directly exchange information. [Means for solving the problem]

[0013] The present invention has been made in consideration of the above problems, and the invention of claim 1 is an intermediation system in which a tenant terminal for searching for properties, an owner terminal for providing properties, a service site for property intermediation support, and a chat site are connected via a communication network, and the service site has the following features: means for receiving property registration information and storing it in a memory unit by providing a property registration information screen to the owner terminal, means for receiving property information desired by the tenant by providing a screen for property information desired by the tenant to the tenant terminal, and storing it in the memory unit; means for searching for property registration information that satisfies the property information desired by the tenant from the memory unit; means for sending the property registration information to the tenant terminal as property registration viewing information with a photo image of the property and a will button; and means for, if a reply from the tenant terminal to the property registration viewing information includes "information related to a favorable impression," launching the chat site and causing the tenant terminal and the owner terminal to display chat screens to each other.

[0014] The invention according to claim 2 is characterized in that the "information relating to favorable impressions" includes "likes."

[0015] The invention according to claim 3 is characterized in that negotiation between the tenant terminal and the owner terminal on the chat screen is started based on the intention of the owner who has viewed historical information of the tenant.

[0016] The invention of claim 4 is characterized in that the service site has a means for causing the chat site to transmit communication information between the tenant terminal and the owner terminal to a server of the service site, thereby enabling communication between the three parties.

[0017] The invention according to claim 5 is characterized in that the intention button includes "skip" and "keep" in addition to "information related to favorable impressions." Effect of the Invention

[0018] As described above, according to the present invention, it is possible to provide detailed information about an owner's property to a person requesting a property, and also to provide support information that allows the property requester and the owner to directly exchange information with each other. [Brief description of the drawings]

[0019] [Figure 1] 1 is a schematic configuration diagram of an intermediation system using chat according to an embodiment of the present invention. [Diagram 2] FIG. 1 is a sequence diagram (1) illustrating the system of the present embodiment. [Diagram 3] FIG. 2 is a sequence diagram (2) illustrating the system according to the present embodiment. [Figure 4] FIG. 13 is an explanatory diagram of a new owner account registration screen. [Diagram 5] FIG. 13 is an explanatory diagram of a new applicant account registration screen. [Figure 6] FIG. 13 is an explanatory diagram of a property registration screen. [Figure 7] FIG. 13 is an explanatory diagram of a property editing screen. [Figure 8] FIG. 13 is an explanatory diagram of the post-edit screen when a photo is pasted onto property information. [Figure 9] 13(a) to 13(c) are explanatory diagrams of the photo screen of the desired property information. [Figure 10] FIG. 13 is an explanatory diagram of a message screen from a tenant applicant that is displayed on the owner terminal. [Figure 11] FIG. 13 is an explanatory diagram of a chat screen. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0020] Each embodiment will be described in detail below with reference to the accompanying drawings. In this embodiment, the description of already known technologies will be omitted. In addition, the following are examples of devices and methods for embodying the technical idea of ​​the invention, and the technical idea of ​​the present invention is not limited to the following. The technical idea of ​​the present invention can be modified in various ways within the scope of the matters described in the claims. In particular, it should be noted that the drawings are schematic and may differ from the actual product.

[0021] Fig. 1 is a schematic diagram of an intermediary system 1 using chat according to the present embodiment. As shown in Fig. 1, the intermediary system 1 using chat is a system in which tenant terminals 10i (10a, 10b, ...), owner terminals 20i (20a, 20b, ...), a chat site 30, and a service site 41 are connected via a communication network 50 (Internet network). The tenant terminals 10i, the owner terminals 20i, the chat site 30, and the service site 41 each include a computer, and are configured with a CPU (Central Processing Unit), a ROM (Read only Memory) that stores a control program that runs on the CPU, and a RAM (Random Access Memory) for temporarily storing various data.

[0022] The tenant terminal 10i and the owner terminal 20i are smartphones or personal computers running the Android (registered trademark) OS.

[0023] The server system 40 comprises a service site 41, a staff terminal 42, etc., and the service site 41 comprises a memory unit 45, a screen providing unit 43, an information registration unit 47, an information editing unit 48, a chat delivery unit 49, a property information providing unit 44, etc.

[0024] By equipping these parts, the intermediary system 1 matches the owner terminal 20i and the tenant terminal 10i without the need for the system to perform searches on its own. In other words, it provides a comprehensive service from the tenant's property search to relocation. It also reduces the number of face-to-face meetings as much as possible, eliminating concerns about property registration information.

[0025] In other words, by developing a matching app for store rentals, we aim to reduce the burden on online tenants and owners, and to accurately obtain property information that matches the conditions set by the tenant on the screen.

[0026] Furthermore, if a tenant finds a property that interests them, they can press the "Like (information related to a favorable impression)" button to notify the owner terminal 20i.

[0027] At this time, the owner can also check the tenant's profile (company information, track record, etc.) sent from the tenant terminal 10i, and if the owner wishes to borrow from the tenant, a support screen is provided that takes the user to a screen where they can communicate directly via chat.

[0028] Therefore, questions and negotiations can be conducted through the chat screen, so if the owner is experienced, an environment can be created where no intermediary is required, which can reduce the cost of brokerage fees for both the tenant and the owner.

[0029] In this way, unlike current property search functions, it is possible to create a forum for communication with the consent of both the tenant and the owner (no brokerage fees are required).

[0030] The screen providing unit 43 provides the owner terminal 20i with a property registration information screen for registering detailed information including a photographic image of the property, and receives the property registration information and causes the information registration unit 47 to store it in the storage unit 45.

[0031] In addition, the screen providing unit 43 provides the tenant terminal 10i with a screen for tenant desired property information to allow the tenant to register information about the property desired by the tenant, and receives the tenant desired property information and stores it in the memory unit 45 via the information registration unit 47.

[0032] The information editing unit 48 searches the memory unit 45 for a predetermined number of property registration information that best meets the tenant's desired property information, adds an interest button for the property to the photo image of each property registration information, edits it into a screen format suitable for the tenant applicant, and transmits it to the tenant terminal 10i as property registration viewing information.

[0033] If the tenant applicant status information for the property registration viewing information from the tenant terminal 10i includes "Like (information related to a favorable impression)," the chat delivery unit 49 posts the tenant side property viewing information, which is a combination of the tenant applicant information and property information included in the tenant side desired property information, to a chat site and opens a chat. This allows the two parties to chat with each other.

[0034] The property information providing unit 44 will be described in a sequence. Fig. 2 and Fig. 3 are sequence diagrams for explaining the intermediary system 1 of this embodiment. In addition, in the sequence of this embodiment, the owner terminal 20i will be described as "20a", and the tenant terminal 10i will be described as "10a".

[0035] As shown in FIG. 2, the owner operates the owner terminal 20a to access the service site 41 of the server system 40, and is provided with a new owner account registration screen G1 (a type of property registration information screen) shown in FIG. 4 (d2).

[0036] This screen is provided by the screen providing unit 43. The owner's new account registration screen G1 is a screen for inputting login information (email address, password) and personal information (name, sex, phone number, address, . . . ).

[0037] Furthermore, the tenant (in this example, a person searching for a property) operates the tenant terminal 10a to access the service site 41 of the server system 40, and is provided with a new applicant account registration screen G2 (a type of screen for tenant desired property information) shown in FIG.

[0038] The screen providing unit 43 of the service site 41 of the server system 40 accepts the information entered on the new owner account registration screen G1 as new owner account registration information, and the information registration unit 47 registers it in the storage unit 45 (d6).

[0039] Additionally, the information obtained from the new applicant account registration screen G2 is accepted as new applicant account registration information, and the information registration unit 47 stores it in the storage unit 45 (d8).

[0040] Then, the owner operates the owner terminal 20a and is provided with a screen (called a property registration screen: a type of property registration information screen) for registering property information, enters the property information on this screen, and transmits it to the service site 41 of the server system 40 (d10).

[0041] The property registration screen is provided by a screen providing unit 43 of the service site 41, and information entered on this property registration screen (hereinafter referred to as property registration information) is registered in the storage unit 45 by an information registration unit 47.

[0042] An example of the property registration screen G3 is shown in FIG.

[0043] As shown in FIG. 6, this property registration screen (a type of property registration information screen) G3 comprises the property type (e.g., apartment), property name, size, rent, days of the week when the property cannot be used, time periods during which the property cannot be used, whether or not a deposit is required, etc.

[0044] In order to register the property photo shown in Figure 7, the screen providing unit 43 transmits the property editing screen G4 to the owner terminal 20a, and the property photo information (including the photo, documents for verifying the copy, an identification code for the owner information, the date, time, etc.) returned is received by the information registration unit 47 (d12), which then registers this in the memory unit 45 (d14).

[0045] Each time property photo information is stored in the memory unit 45, the information editing unit 48 of the service site 41 reads the property registration information in the memory unit 45 that corresponds to the identification code of the owner information contained therein (d16) and performs a process of attaching a specified photo (d18: see property photo information screen G5 in Figure 8).

[0046] The information is then stored in the storage unit 45 (d20). This information is called owner-side property registration information. Meanwhile, the tenant operates the tenant terminal 10a to log in to the service site 41 using an account, and is provided (by the screen providing unit 43) with a screen (not shown) for inputting desired requirements (d21).

[0047] The tenant inputs information about the desired property (tenant's name, telephone number, desired tenant location, size, brightness, price range, tenant facilities, etc.) and transmits it to the service site 41 as the tenant's desired property information (d22).

[0048] The information registration unit 47 of the service site 41 receives the desired property information from the tenant and stores it in the storage unit 45 (d24).

[0049] Then, every time the tenant's desired property information (also called desired property information) of the tenant is stored in the memory unit 45, the property information providing unit 44 searches the memory unit 45 for the owner's property registration information that best satisfies the desired property information (d26). For example, it is preferable that the search returns about seven types of hits.

[0050] Then, the screen providing unit 43 transmits the searched owner's property registration information as the relevant desired property information to the tenant terminal 10a (d28).

[0051] A screen G6 of the photo screen of the relevant desired property information is shown in Fig. 9. The tenant image is displayed with intention buttons [skip button, like button, interest button (not shown), keep button (not shown)], property name, address, etc.

[0052] The tenant looks at the tenant image displayed on the screen of the tenant terminal 10a, and if he likes it, he selects "Like (information related to a favorable impression)." At this time, the tenant inputs his own profile.

[0053] With this selection, the tenant terminal 10a transmits the tenant applicant terminal number, the date and time, for example, “Like: Tenant side selection item”, the tenant side profile, the identification code of the desired property information, etc., as tenant applicant status information (also called property registration viewing information) to the service site 41 (d30).

[0054] The information registration unit 47 receives the tenant applicant status information and stores it in the storage unit 45 (d32). Then, the communications network 50 causes the screen providing unit 43 to transmit the tenant applicant status information (e.g., “Likes (information related to favorable impressions),” profile, tenant applicant terminal number, ...) to the owner terminal 20a, which then displays it on the screen G7 (see FIG. 10) (d34).

[0055] On the other hand, the owner looks at the screen of the owner terminal 20a, and if interested, presses "Like (information related to favorable impression)". As a result, the owner terminal 20a transmits the owner terminal number, the tenant applicant status information identification code, the date and time, the owner (Like), etc. to the service site 41 as owner side contact request information (d36).

[0056] The property information providing unit 44 of the service site 41 of the server system 40 receives the owner side contact request information, and causes the information registration unit 47 to store it in the storage unit 45 (d38).

[0057] The chat delivery unit 49 reads the owner side contact request information (owner terminal number, tenant applicant status information identification code, date and time, owner (like)) stored in the memory unit 45, and generates owner information having the owner terminal number (email address, telephone number, owner name, etc.) and tenant applicant status information having the tenant applicant status information identification code (tenant applicant terminal number, email address, mobile phone number, tenant applicant name, address, etc.) as chat delivery information (d40).

[0058] Then, the chat delivery information is sent (posted) to the chat site (d44), which enables chat between the owner and the tenant applicant (d50, d52: see screen G8 in FIG. 11).

[0059] Furthermore, chat delivery information is sent from chat site 30 to service site 41 (d54). Therefore, when the person in charge presses a button (not shown), service site 41 can interrupt the conversation, enabling a three-way chat (d56, d58). Therefore, even if the owner's age changes to a generation where Internet use is mainstream, a new form of matching between the owner and the tenant is possible.

[0060] In other words, questions and negotiations can be conducted through the chat screen, eliminating the need for intermediaries, which reduces the cost of intermediary fees.

[0061] In addition, the site regularly distributes articles on important matters and real estate knowledge to tenants and owners, and also functions as a help desk.

[0062] Although each embodiment has been described above in detail, the present invention is not limited to the specific embodiment, and various modifications and changes are possible within the scope of the claims. In addition, it is also possible to combine all or a plurality of the components of the above-described embodiments. [Explanation of symbols]

[0063] 1. Mediation System 10i Tenant 20i Owner's terminal 30 Chat Sites 41 Service Site 50 Communication Network

Claims

1. A brokerage system in which a tenant terminal for searching for a property, an owner terminal for providing the property, a service site for property brokerage support, and a chat site are connected by a communication network, The service site provides a property registration information screen to the owner terminal, thereby receiving property registration information and storing the information in a storage unit; A means for providing a tenant's desired property information screen to the tenant terminal, receiving the tenant's desired property information, and storing the information in the storage unit; A means for searching the storage unit for property registration information that satisfies the tenant's desired property information; means for transmitting the property registration information to the tenant terminal together with a photo image of the property and a will button as property registration viewing information; The intermediary system is characterized in that, if the reply from the tenant terminal to the property registration viewing information contains "information related to favorable impressions," the chat site is launched and a chat screen is displayed on the tenant terminal and the owner terminal.

2. 2. The intermediation system according to claim 1, wherein the "information relating to favorability" includes "likes."

3. 2. The intermediary system according to claim 1, wherein negotiation between the tenant terminal and the owner terminal on the chat screen is started based on the intention of the owner who has viewed history information of the tenant.

4. 2. The intermediary system according to claim 1, wherein the service site has a means for causing the chat site to transmit communication information between the tenant terminal and the owner terminal to the service site, thereby enabling communication between the three parties.

5. 2. The intermediation system according to claim 1, wherein the intention buttons include "skip" and "keep" in addition to "information related to favorable impressions".

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