Information processing device, information processing system, and method

Abstract

To reduce the number of users who use an automatic moving machine.SOLUTION: An information processing device includes: an acquisition unit that obtains power consumption of an automatic moving machine installed in a facility; and a determination unit that determines an incentive to a user who visits the facility, based on the power consumption obtained by the acquisition unit.SELECTED DRAWING: Figure 5

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing system, and a method. [Background technology]

[0002] In recent years, elevators and escalators have been installed in facilities such as department stores, commercial facilities, and apartment buildings, and elevators are widely used due to their convenience and barrier-free accessibility. On the other hand, facility operators aim to improve customer satisfaction while reducing the power consumption of elevators to reduce costs and achieve decarbonization. From the user's perspective, it is recommended that users use elevators less and use stairs more to maintain and improve their health.

[0003] As a technology related to elevators, a technology for improving the transportation efficiency of elevators is disclosed in Patent Document 1. Specifically, Patent Document 1 discloses a technology for improving transportation efficiency and reducing power consumption by controlling the system so that users who get off on the same floor get on the same elevator. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2020-142924 A Summary of the Invention [Problem to be solved by the invention]

[0005] However, the technology disclosed in Patent Document 1 does not encourage users to use stairs, so users still use elevators, and the amount of power consumption that can be reduced is limited. In addition, it is difficult to maintain and improve the health of users. Furthermore, the number of users who use elevators does not decrease, so users who have difficulty using stairs may have to wait to use the elevator.

[0006] Even if a user is advised to use the stairs, advice alone is unlikely to inspire the user to use the stairs, and the user may end up using an automated transport device such as an elevator while shopping or thinking about something.

[0007] Therefore, the present invention has been made in consideration of the above problems, and an object of the present invention is to provide a technique capable of restricting the use of automatic mobile devices by users. [Means for solving the problem]

[0008] In order to solve the above problem, according to one aspect of the present invention, an information processing device is provided, comprising: an acquisition unit that acquires the amount of power consumption of an automated mobile device installed in a facility; and a determination unit that determines an incentive for a user who visits the facility based on the amount of power consumption acquired by the acquisition unit.

[0009] The determination unit may increase the incentive to the user as the amount of power consumption of the autonomous mobile device in a unit period decreases.

[0010] The determination unit may determine a total amount of incentives to be granted to multiple users based on the amount of power consumption of the automatic mobile device in the unit period, and may determine an amount of incentive to be granted to each of the multiple users within the range of the total amount of incentives.

[0011] The determination unit may determine the total amount of the incentive based on a usage status of the facility during the unit period in addition to the amount of power consumption of the automated moving device.

[0012] The decision unit may decide an amount of an incentive to be granted to each of the plurality of users based on evaluation information of each of the plurality of users, and the evaluation information may be information indicating an evaluation result of a health behavior.

[0013] The automated mobility device may include a lift and the health behavior may include stair mobility.

[0014] The information processing device may further include a communication unit that communicates with a user terminal used by a user, and a notification control unit that determines whether the location of the user terminal is included in a notification range, and if the location of the user terminal is included in the notification range, causes the communication unit to send a notification to the user terminal encouraging movement up stairs.

[0015] The notification control unit may cause the communication unit to transmit, in addition to the notification, a map providing guidance on how to move to a staircase to the user terminal.

[0016] The communication unit may receive from the user terminal identification information of the transmitter that the user terminal has received from surrounding transmitters, and the information processing device may further include a position estimation unit that estimates the position of the user terminal based on the identification information received by the communication unit from the user terminal and the positions of each transmitter.

[0017] The incentive may be points that can be used to purchase products or services offered by the establishment, or to be exchanged for coupons or tickets offered by the establishment.

[0018] In addition, according to another aspect of the present invention to solve the above problem, there is provided an information processing system comprising: an acquisition unit that acquires the amount of power consumption of an automated mobile device installed in a facility; and a determination unit that determines an incentive for a user who visits the facility based on the amount of power consumption acquired by the acquisition unit.

[0019] In addition, according to another aspect of the present invention to solve the above problem, there is provided a computer-implemented method including acquiring power consumption of an automated mobile device installed in a facility, and determining an incentive for a user who visits the facility based on the power consumption. Effect of the Invention

[0020] According to the present invention as described above, it is possible to suppress the use of automated mobile devices by users. [Brief description of the drawings]

[0021] [Figure 1] FIG. 1 is an explanatory diagram illustrating an information processing system according to an embodiment of the present invention. [Diagram 2] 1 is an explanatory diagram showing a configuration of a user terminal 10 according to an embodiment of the present invention. [Diagram 3] 1 is an explanatory diagram showing an example of a display screen displayed by an output unit 120. FIG. [Figure 4] 1 is an explanatory diagram showing an example of a guide screen N displayed by an output unit 120. FIG. [Diagram 5] FIG. 2 is an explanatory diagram showing the configuration of a control server 30 according to one embodiment of the present invention. [Figure 6] FIG. 11 is an explanatory diagram showing a specific example of user information. [Figure 7] 1 is an explanatory diagram showing an example of a display screen displayed by an output unit 120. FIG. [Figure 8] FIG. 2 is an explanatory diagram showing the operation of the information processing system according to the embodiment of the present invention. [Figure 9] FIG. 13 is an explanatory diagram showing a flow of point allocation. [Figure 10] FIG. 13 is an explanatory diagram showing a display example of a notification M3 according to a modified example. [Figure 11] FIG. 1 is a block diagram showing an example of a hardware configuration 90. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0022] Hereinafter, an embodiment of the present invention will be described in detail with reference to the accompanying drawings. In this specification and the drawings, components having substantially the same functional configurations are denoted by the same reference numerals, and duplicated explanations will be omitted.

[0023] <Outline of information processing system> One embodiment of the present invention relates to an information processing system that supports behavioral change of a user. More specifically, the information processing system according to one embodiment of the present invention is applied to support health behavior of users in facilities such as department stores, commercial facilities, office buildings, apartment buildings, railway facilities, and airport facilities. First, an overview of the information processing system according to one embodiment of the present invention will be described with reference to FIG. 1.

[0024] FIG. 1 is an explanatory diagram showing an information processing system according to an embodiment of the present invention. As shown in FIG. 1, the information processing system according to an embodiment of the present invention includes a user terminal 10, a power distribution unit 20, and a control server 30. The user terminal 10 is a mobile terminal carried by a user U. The user terminal 10 may be a smartphone or a wearable terminal such as a smart watch or smart glasses. In the example shown in FIG. 1, the user U is located on a floor F of a certain facility. Note that although only one user U is shown in FIG. 1, it is assumed that multiple users U are actually located on the floor F.

[0025] (Floor F) Floor F has a plurality of tenant frames T1-T4, a plurality of transmitters C1-C3, a plurality of elevators E1 and E2, and a staircase K. The number of tenant frames T, the number of transmitters C, the number of elevators E, and the number of staircases K are not limited to the numbers shown in the figure, and it is desirable to flexibly design them according to the facility scale, etc. Also, although one floor F is shown in FIG. 1, other floors also have tenant frames T, transmitters C, elevators E, and staircases K in the same way.

[0026] In each tenant space T, each tenant carries out commercial activities such as selling goods or providing services.

[0027] Each transmitter C transmits a wireless signal. The wireless signal includes identification information (ID) that indicates the transmitter C that transmitted the wireless signal. The wireless signal may be a beacon signal transmitted by a short-distance wireless method. For example, the reachable range of the wireless signal may be a range indicated by a double arc-shaped curve around each transmitter C in FIG. 1. In the example shown in FIG. 1, transmitter C1 is installed near the platform for elevator E1, transmitter C2 is installed near the platform for elevator E2, and transmitter C3 is installed near the stairs K.

[0028] Each elevator E is an example of an automatic moving machine that automatically moves the user U. In the example shown in Fig. 1, the elevator E1 is an elevator, and the elevator E2 is an escalator. Alternatively, the automatic moving machine may be a moving walkway that moves the user U horizontally or inclinedly.

[0029] (User terminal 10) The user terminal 10 has a wireless communication function. For example, when the user terminal 10 is present within a range of a wireless signal from each transmitter C, the user terminal 10 receives a wireless signal transmitted from each transmitter C. The user terminal 10 is also connected to a control server 30 via a communication network 12, and communicates various information with the control server 30.

[0030] The communication network 12 is a wired or wireless transmission path for information transmitted from devices connected to the communication network 12. For example, the communication network 12 may include public line networks such as the Internet, a telephone line network, and a satellite communication network, as well as various LANs (Local Area Networks) including Ethernet (registered trademark), and WANs (Wide Area Networks). The communication network 12 may also include a dedicated line network such as an IP-VPN (Internet Protocol-Virtual Private Network).

[0031] The user terminal 10 also has a display function. For example, the user terminal 10 displays a notification and guide screen received from the control server 30.

[0032] (Power Distribution Section 20) The power distribution unit 20 is electrically connected to each elevator E. The power distribution unit 20 supplies power to each elevator E, as indicated by dashed arrows in Fig. 1. Each elevator E operates based on the power supplied from the power distribution unit 20.

[0033] (Control Server 30) The control server 30 is an example of an information processing device that notifies the user terminal 10 and determines an incentive for the user U who uses the user terminal 10. For example, the control server 30 estimates the position of the user terminal 10, and when it is estimated that the user terminal 10 is near the platform for the elevator E, it transmits a notification to the user terminal 10 encouraging the user to move up the stairs K.

[0034] The incentive is a reward for healthy behavior, such as moving up stairs K, by the user U. In this specification, an example in which the incentive is points will be mainly described. The points may be usable for purchasing products or services provided by a facility having a floor F, or for exchanging the points for coupons or tickets provided by the facility.

[0035] The control server 30 determines the amount of points to be given to each user U based on the amount of power consumption, which is the power supplied by the power distribution unit 20 to the elevator E, and gives the determined amount of points to each user U. The control by the control server 30 will be described in detail with reference to FIG. 5 and subsequent figures.

[0036] The outline of the information processing system according to one embodiment of the present invention has been described above. Next, the configurations of the user terminal 10 and the control server 30 will be described, followed by the operation of the information processing system according to one embodiment of the present invention. Note that the information processing system according to one embodiment of the present invention also includes user registration processing, initialization processing, error processing, and the like, but detailed descriptions of these processes will be omitted below.

[0037] <User terminal configuration> 2 is an explanatory diagram showing the configuration of a user terminal 10 according to an embodiment of the present invention. As shown in FIG. 2, the user terminal 10 according to an embodiment of the present invention has a communication unit 110, an output unit 120, and a control unit .

[0038] (Communication unit 110) The communication unit 110 receives a wireless signal transmitted from the transmitter C. The communication unit 110 also communicates various information with the control server 30 via the communication network 12. For example, the communication unit 110 transmits reception information including an ID included in the wireless signal received from the transmitter C to the control server 30 under the control of the control unit 130. The communication unit 110 also receives notifications encouraging healthy behavior and point allocation notifications from the control server 30.

[0039] (Output unit 120) The output unit 120 is configured to output information. Examples of the output unit 120 include a display unit that displays a screen and an audio output unit that outputs audio. When the user U is located near the platform of the elevator E, a notification and a guidance screen encouraging healthy behavior are received by the communication unit 110 from the control server 30. When the notification and guidance screen are received by the communication unit 110, the output unit 120 displays a display screen including the notification in accordance with control from the control unit 130.

[0040] FIG. 3 is an explanatory diagram showing an example of a display screen displayed by the output unit 120. The display screen shown in FIG. 3 includes a notification M1 that encourages healthy behavior. The notification M1 includes a message that encourages the user U to move up the stairs K, and a message that indicates that moving up the stairs K will lead to points being awarded. The output unit 120 may output a notification sound or vibration together with the display of the notification M1. When the user U notices the notification M1 and taps the notification M1, for example, the output unit 120 displays a guidance screen that guides the user U to the stairs K.

[0041] 4 is an explanatory diagram showing an example of a guidance screen N displayed by the output unit 120. As shown in FIG. 4, the guidance screen N includes a floor map (a map of floor F), a current location display superimposed on the floor map, and an arrow display G1 showing a moving route to the stairs K. The guidance screen N shown in FIG. 4 is a screen displayed when the user U is located near the platform of the elevator E2 as shown in FIG. 1, and the current location display is arranged near the platform of the elevator E2, and an arrow display G1 pointing from the platform of the elevator E2 to the stairs K is arranged. When the user U is located near the platform of the elevator E1, the current location display is arranged near the platform (elevator hall) of the elevator E1, and an arrow display pointing from the elevator hall to the stairs K is arranged.

[0042] (Control unit 130) The control unit 130 controls the overall operation of the user terminal 10. For example, the control unit 130 controls communication between the communication unit 110 and the control server 30, and the output of information by the output unit 120. The control unit 130 also has a function as an ID extraction unit 134 as shown in FIG.

[0043] The ID extraction unit 134 extracts an ID indicating the transmitter C, which is the source of the wireless signal, from one or more wireless signals received by the communication unit 110, and causes the communication unit 110 to transmit reception information including the extracted ID to the control server 30. The ID extraction unit 134 may select one wireless signal from multiple wireless signals received by the communication unit 110 within a predetermined time, and extract an ID from the selected wireless signal. For example, the ID extraction unit 134 may select a wireless signal whose received radio wave strength is equal to or greater than a threshold and whose received radio wave strength is the highest from multiple wireless signals. Furthermore, if the extracted ID is an ID that has never been received before and is different from the ID extracted immediately before, the ID extraction unit 134 may cause the communication unit 110 to transmit the ID to the control server 30.

[0044] <Control server configuration> Next, the configuration of the control server 30 according to an embodiment of the present invention will be described.

[0045] 5 is an explanatory diagram showing the configuration of the control server 30 according to an embodiment of the present invention. As shown in FIG. 5, the control server 30 according to an embodiment of the present invention has a communication unit 310, a position estimation unit 320, a storage unit 330, a notification control unit 340, a power consumption amount evaluation unit 350, and a point allocation unit 360.

[0046] (Communication unit 310) The communication unit 310 communicates various information with the user terminal 10. For example, the communication unit 310 receives reception information including the ID of the transmitter C from the user terminal 10. In addition, the communication unit 310 transmits, to the user terminal 10, a notification encouraging the user U to take healthy actions, a guide screen, a point allocation notification, and the like, under the control of the notification control unit 340. In addition, the communication unit 310 functions as an acquisition unit that acquires the amount of power consumption of the elevator E from the power distribution unit 20.

[0047] (Position estimation unit 320) The position estimation unit 320 estimates the position of the user terminal 10 based on the ID included in the received information received from the user terminal 10 by the communication unit 310 and the pre-stored positions of each transmitter C. For example, the ID and position of each transmitter C are pre-associated and stored in the storage unit 330, and the position estimation unit 320 takes the position stored in association with the ID included in the received information as the estimation result of the position of the user terminal 10. Therefore, when the ID of the transmitter C2 is associated with the position near the platform of the elevator E2, and the ID included in the received information is the ID of the transmitter C2, the position near the platform of the elevator E2 is obtained as the estimation result.

[0048] The estimation of the position of the user terminal 10 may be realized by other methods. For example, the estimation of the position of the user terminal 10 may be realized by PDR (Pedestrian Dead Reckoning), SLAM (Simultaneous Localization and Mapping), or the like. In addition, when multiple cameras are installed in a facility, it is also possible to estimate the position of the user U from the image of each camera by matching the image of each camera with a pre-registered face image of each user U.

[0049] (Storage unit 330) The storage unit 330 stores various information used in the operation of the control server 30. For example, the storage unit 330 stores consumption history information, user information, and a floor map, as shown in FIG.

[0050] The consumption history information is information indicating a history of the amount of power consumed by the elevator E. The consumption history information may be information indicating the amount of power consumed by the elevator E for each unit period. The unit period may be one hour, one day, one week, or one month. The elevators E that are the subject of the consumption history information may be all elevators E in the facility, or may be some of the elevators E. For example, the elevators E that are the subject of the consumption history information may not include elevators E for employees of the facility or elevators for luggage. Such consumption history information may be acquired from the power distribution unit 20 by the communication unit 310. That is, the communication unit 310 has a function as an acquisition unit that acquires information indicating the amount of power consumed by the elevator E.

[0051] The user information is various information related to the user U. The user information may include a user name, an ID (user ID) of the user U, a movement history, points, and the like.

[0052] FIG. 6 is an explanatory diagram showing a specific example of user information. FIG. 6 shows the movement history and points of a user whose user ID is "X1" and whose user name is "Y". The movement history is shown by time and location. From the movement history shown in FIG. 6, it can be understood that a user whose user ID is "X1" was located at the escalator platform on the third floor on "2023 / 3 / 3 10:10", moved to the third floor stairs by "2023 / 3 / 3 10:12", and moved from the third floor to the fifth floor by the stairs from "2023 / 3 / 3 10:12" to "2023 / 3 / 3 10:14". Such movement information is information in which the estimation result of the position by the position estimation unit 320 is accumulated.

[0053] 6, the points of a user with a user ID of "X1" are "1200." The points increase based on the points given by the point giving unit 360, which will be described later, and decrease based on the points used by the user U.

[0054] The floor map may be an illustration that shows the layout of each element on the floor, as shown in Fig. 4. The floor map may show the entire floor, or may show only the area used by general users. The storage unit 330 stores the floor map of each floor of the facility.

[0055] (Notification control unit 340) The notification control unit 340 controls notifications to the user terminal 10 owned by the user U. For example, the notification control unit 340 determines whether the position of the user terminal 10 estimated by the position estimation unit 320 is included in the notification range, and when the position of the user terminal 10 is included in the notification range, causes the communication unit 310 to transmit a notification to the user terminal 10 encouraging the user to move up stairs. The notification range is a range in the vicinity of the elevator E. For example, the notification range may be a range of a wireless signal from a transmitter C installed in the vicinity of the elevator E. The notification control unit 340 causes the communication unit 310 to transmit such a notification to the user terminal 10, whereby the notification M1 described with reference to FIG. 3 is displayed on the output unit 120 of the user terminal 10.

[0056] Furthermore, the notification control unit 340 reads out the floor map from the storage unit 330, generates a guidance screen in which a current location display of the user terminal 10 and an arrow display indicating a movement route to the stairs K are superimposed on the floor map, and causes the communication unit 310 to transmit the guidance screen to the user terminal 10. As a result, for example, the guidance screen N as described with reference to FIG. 4 is displayed on the output unit 120 of the user terminal 10.

[0057] Furthermore, when points are awarded to the user U by the point awarding unit 360, the notification control unit 340 causes the communication unit 310 to transmit a point awarding notification indicating the awarded points and the total owned points to the user terminal 10. As a result, a point awarding notification M2 is displayed on the output unit 120 of the user terminal 10, for example, as shown in FIG.

[0058] (Power consumption evaluation unit 350) The power consumption evaluation unit 350 reads out the consumption history information of the elevator E from the storage unit 330, and evaluates the power consumption of the elevator E for a certain unit period. The power consumption evaluation unit 350, together with the point allocating unit 360 described later, functions as a determination unit that determines the amount of points to be allocated to a user U who visits the facility based on the power consumption of the elevator E. By a method described in detail below, the amount of points to be allocated to each user U may be increased as the power consumption of the elevator E decreases.

[0059] The power consumption evaluation unit 350 evaluates the power consumption of the elevator E for each unit period, such as one day, one week, or one month. For example, the power consumption evaluation unit 350 compares the power consumption of the elevator E in the unit period with a reference amount, and calculates the difference between the power consumption of the elevator E in the unit period and the reference amount. The power consumption evaluation unit 350 may dynamically set the reference amount based on the power consumption in the past unit period and the facility usage status in the current unit period, etc.

[0060] For example, when the unit period is January, the power consumption evaluation unit 350 may set the power consumption of the same month as the evaluation target month (same month in the past) among the months before last year as the reference amount. Furthermore, the power consumption evaluation unit 350 may set the reference amount based on the power consumption of the same month in the past, the number of users who visited the facility in the same month in the past, and the number of users who visited the facility in the evaluation target month. For example, the power consumption evaluation unit 350 may set the reference amount as the result of a calculation of the power consumption x (the number of users who visited the facility in the evaluation target month / the number of users who visited the facility in the same month in the past). Note that the number of users who visited the facility is an example of the usage status of the facility, and other indicators such as sales at the facility may be referred to as the usage status of the facility.

[0061] (Point allocating unit 360) The point allocating unit 360 determines the amount of points to be allocated to the user U who visits the facility based on the result of the evaluation of the amount of power consumption obtained by the power consumption evaluating unit 350, and allocates the determined amount of points to the user U.

[0062] For example, the point allocating unit 360 determines the total amount of points to be allocated to multiple users U based on the amount by which the power consumption of the elevator E in a unit period falls below a reference amount, as calculated by the power consumption evaluating unit 350, and determines the amount of points to be allocated to each of the multiple users U within the range of the total amount.

[0063] Specifically, the point giving unit 360 may convert the amount of power consumption in a unit period that falls below a reference amount into an electricity fee, and determine the amount of points equivalent to the converted electricity fee or the amount of points equivalent to the result of multiplying the converted electricity fee by a point redemption rate as the total amount of points to be given to the multiple users U. The point redemption rate may be a fixed value, or may be a value that dynamically changes depending on an index such as sales in the unit period.

[0064] The point allocating unit 360 may then distribute the total amount of points allocated to multiple users U equally among users U who visited the facility during the unit period or who performed a healthy behavior (e.g., using the stairs) at the facility at least once during the unit period.

[0065] Alternatively, the point granting unit 360 may grant different amounts of points to each user U based on the evaluation information of each user U in a unit period. The evaluation information is an example of evaluation information indicating an evaluation result for a health behavior, for example, the amount of staircase use. The amount of staircase use may be the number of steps of stairs that the user U ascends and descends in each unit period, or the number of floors that the user U ascends and descends by stairs in each unit period. The point granting unit 360 can specify the amount of staircase use by referring to the user information stored in the storage unit 330. The point granting unit 360 may grant a larger amount of points to the user U as the amount of staircase use of the user U increases. The amount of staircase use and the amount of points granted may be proportional, or the amount of points granted may be determined for each category of the amount of staircase use.

[0066] <Operation of information processing system> The configuration of the information processing system according to an embodiment of the present invention has been described above. Next, the operation of the information processing system according to an embodiment of the present invention will be summarized.

[0067] 8 is an explanatory diagram showing the operation of the information processing system according to an embodiment of the present invention. First, when the user U moves near the platform of the elevator E2 where the transmitter C2 is installed, the wireless signal transmitted by the transmitter C2 reaches the user terminal 10 (S504). Then, the ID extraction unit 134 of the user terminal 10 extracts the ID of the transmitter C2 by a receiving process (S508). Next, the communication unit 110 of the user terminal 10 transmits the received information including the ID of the transmitter C2 to the control server 30 (S512).

[0068] The position estimation unit 320 of the control server 30 estimates the position of the user terminal 10 based on the ID of the transmitter C2 included in the received information (S516). In this case, the vicinity of the elevator E2 is obtained as the estimated position. Then, the position estimation unit 320 updates the user information (particularly, the movement history) of the user U who uses the user terminal 10 based on the estimated position of the user terminal 10 (S520).

[0069] Next, the notification control unit 340 of the control server 30 judges whether the position of the user terminal 10 is included in the notification range. Since the user terminal 10 is located near the platform of the elevator E2, the notification control unit 340 judges that the position of the user terminal 10 is included in the notification range, and causes the communication unit 310 to transmit a notification to the user terminal 10 encouraging the user to move up the stairs (S524). Together with the notification, a guidance screen in which a display of the current location of the user terminal 10 and an arrow display showing the movement route to the stairs K are superimposed on a floor map is also transmitted to the user terminal 10.

[0070] Thereafter, the output unit 120 of the user terminal 10 displays the notification received from the control server 30 as shown in Fig. 3 (S528). When a tap by the user U on the displayed notification is detected (S532), the output unit 120 displays the guidance screen N received from the control server 30 as shown in Fig. 4 (S536).

[0071] When the user U moves toward the stairs K according to the guidance screen N, the wireless signal transmitted by the transmitter C3 reaches the user terminal 10 (S540). Then, the ID extraction unit 134 of the user terminal 10 extracts the ID of the transmitter C3 by a receiving process (S544). Next, the communication unit 110 of the user terminal 10 transmits the received information including the ID of the transmitter C3 to the control server 30 (S548).

[0072] The position estimation unit 320 of the control server 30 estimates the position of the user terminal 10 based on the ID of the transmitter C3 included in the received information (S552). In this case, the vicinity of the stairs K is obtained as the estimated position. Then, the position estimation unit 320 updates the user information (particularly, the movement history) of the user U who uses the user terminal 10 based on the estimated position of the user terminal 10 (S556). Furthermore, the notification control unit 340 of the control server 30 determines whether the position of the user terminal 10 is included in the notification range, but does not control the transmission of a notification to the user terminal 10 because the vicinity of the stairs K, where the user terminal 10 is located, is not included in the notification range.

[0073] Fig. 9 is an explanatory diagram showing the flow of point allocation. Points are allocated for each unit period, such as daily, weekly, or monthly, as will be described with reference to Fig. 9.

[0074] First, the power consumption evaluation unit 350 of the control server 30 reads out the power consumption history information of the elevator E from the storage unit 330 and evaluates the power consumption of the elevator E for a certain unit period (S604). Next, the point allocation unit 360 of the control server 30 determines a point return rate (S608).

[0075] Furthermore, the point allocating unit 360 refers to the user information (S612) and determines the amount of points to be allocated to each user U based on the amount of staircase use of each user U identified from the user information (S616). More specifically, the point allocating unit 360 may convert the amount of power consumption of the elevator E in a unit period calculated by the power consumption evaluating unit 350 that falls below a reference amount into an electricity bill, and may determine the amount of points equivalent to the result of multiplying the converted electricity bill by a point redemption rate as the total amount of points to be allocated to the multiple users U. The point allocating unit 360 may then distribute the total amount of points to each user U according to the amount of staircase use of each user U.

[0076] Then, when the point allocating unit 360 of the control server 30 updates the points of the user information in the storage unit 330 (S620), the notification control unit 340 causes the communication unit 310 to transmit a point allocating notification to the user terminal 10 (S624). Then, when the user terminal 10 receives the point allocating notification from the control server 30, it displays the point allocating notification (S628). When a tap by the user U on the displayed point allocating notification is detected (S632), the output unit 120 displays a details screen regarding the point allocating (S636). Note that the display of the details screen does not need to be initiated by a tap on the point allocating notification, and the details screen may be viewable from software implemented in the user terminal 10.

[0077] <Action and effect> According to the embodiment of the present invention described above, various actions and effects can be obtained. For example, according to the embodiment of the present invention, when the user U moves near the platform of the elevator E, a notification is displayed on the user terminal 10 to encourage the user U to use the stairs, so that it is expected that the user U will be prevented from using the elevator E by mistake. Furthermore, a guide screen that guides the user U to move from the current position to the stairs K is also displayed on the user terminal 10, so that the user U can move smoothly to the stairs K. Furthermore, when the user U uses the stairs K, points are given to the user U as an incentive, so that the motivation of the user U to use the stairs is increased. Note that even if the user U uses the stairs without going through the display of the notification on the user terminal 10, the track record of the amount of stairs usage is accumulated, so the user U does not need to pass through the vicinity of the platform of the elevator E when using the stairs K.

[0078] Furthermore, according to one embodiment of the present invention, the amount of points to be given to each user U is determined based on the amount of power consumed by the elevator E in a unit period. With this configuration, the total amount of points to be given to each user U corresponds to the practical benefit generated for the facility by the user U using the stairs. Therefore, according to one embodiment of the present invention, it is possible to give points to each user U while appropriately maintaining a balance between the total amount of points to be given and the practical benefit.

[0079] Furthermore, according to one embodiment of the present invention, the total amount of points to be given to each user U is determined based on the facility usage status during the unit period in addition to the amount of power consumed by the elevator E during the unit period. Since the more users U who use the facility, the greater the expected amount of power consumption, the more rational the system is determined by determining the total amount of points to be given to each user U based on the facility usage status in addition to the amount of power consumption.

[0080] In one embodiment of the present invention, the point allocating unit 360 may determine points to be allocated to each user U based on evaluation information indicating an evaluation result of the health behavior of each user U in a unit period. This configuration increases the motivation of the user U to perform more health behaviors (e.g., taking stairs).

[0081] In addition, the points in one embodiment of the present invention can be used to purchase products or services provided by the facility, or can be exchanged for coupons or tickets provided by the facility. By providing the user U with an incentive with real value in this way, it is possible to further motivate the user U to take healthy actions.

[0082] As described above, since user U will be more motivated to engage in healthy behavior from a number of perspectives, user U will be less likely to use elevator E and the number of users using elevator E will decrease, which is expected to result in a reduction in carbon dioxide emissions due to a reduction in power consumption.

[0083] <Modification> An embodiment of the present invention has been described above. In the following, some modified examples of the above-described embodiment will be described. Note that each modified example described below may be applied alone to the above-described embodiment, or may be applied in combination to the above-described embodiment. Also, each modified example may be applied in place of the configuration of the above-described embodiment, or may be applied in addition to the configuration of the above-described embodiment.

[0084] For example, although an example in which an embodiment of the present invention is applied to one facility has been described above, an embodiment of the present invention can also be applied to a regional initiative that covers multiple commercial facilities. Also, an embodiment of the present invention can be applied to railway facilities and airport facilities. In this case, the control server 30 may grant the user U an incentive (e.g., miles) that can be used for using railways or airplanes.

[0085] Furthermore, when an embodiment of the present invention is applied to an office building, the notification control unit 340 of the control server 30 may control notifications to each user U by referring to the schedule information of each user U. For example, the notification control unit 340 determines whether or not the user U will be able to make it to the next appointment even if he or she uses the stairs, based on the start time and location of the user U's next appointment, and the user U's current location. When it is determined that the user U will be able to make it to the next appointment even if he or she uses the stairs, the notification control unit 340 may control the transmission of a notification including a message encouraging the user U to use the stairs and a message indicating that the user U will be able to make it to the next appointment even if he or she uses the stairs.

[0086] In addition, although the above mainly describes the granting of points as an incentive to the user U, the incentive is not limited to the granting of points. For example, the incentive may be a notification to the user U of the degree to which the user U's health behavior contributes to the environment. More specifically, the power consumption evaluation unit 350 of the control server 30 may calculate the amount of carbon dioxide emission that would have been reduced in the unit period from the difference between the power consumption of the elevator E in the unit period and the reference amount. Then, the notification control unit 340 may cause the communication unit 310 to transmit a notification indicating the amount of carbon dioxide emission that would have been reduced to the user terminal 10, and the user terminal 10 may display the notification.

[0087] Fig. 10 is an explanatory diagram showing a display example of notification M3 according to a modified example. As shown in Fig. 10, notification M3 according to the modified example includes a message 122 indicating the amount of carbon dioxide emissions that has been reduced. By seeing message 122, user U can realize that his / her healthy behavior leads to environmental protection, so such notification M3 can act as an incentive for healthy behavior.

[0088] <Hardware configuration> The above describes the embodiments of the present invention. The above-mentioned notification control and information processing such as point allocation are realized by cooperation between software and hardware. Below, an example of a hardware configuration that can be applied to the user terminal 10 and the control server 30 will be described.

[0089] 11 is a block diagram showing an example of a hardware configuration 90. The hardware configuration 90 includes a CPU (Central Processing Unit) 901, a ROM (Read Only Memory) 902, a RAM (Random Access Memory) 903, and a host bus 904. The hardware configuration 90 also includes a bridge 905, an external bus 906, an interface 907, an input device 908, a display device 909, an audio output device 910, a storage device (HDD) 911, a drive 912, and a network interface 915.

[0090] The CPU 901 functions as an arithmetic processing unit and a control unit, and controls the overall operation according to various programs. The CPU 901 may also be a microprocessor. The ROM 902 stores programs and arithmetic parameters used by the CPU 901. The RAM 903 temporarily stores programs used in the execution of the CPU 901 and parameters that change appropriately in the execution. These are connected to each other by a host bus 904 consisting of a CPU bus and the like. The functions of the control unit 130, the position estimation unit 320, the notification control unit 340, the power consumption evaluation unit 350, the point allocation unit 360, and the like can be realized by the cooperation of the CPU 901, the ROM 902, and the RAM 903 with software.

[0091] The host bus 904 is connected to an external bus 906, such as a PCI (Peripheral Component Interconnect / Interface) bus, via a bridge 905. It is not necessary to configure the host bus 904, bridge 905, and external bus 906 separately, and these functions may be implemented in a single bus.

[0092] The input device 908 is composed of input means for the user to input information, such as a mouse, keyboard, touch panel, button, microphone, sensor, switch, and lever, and an input control circuit that generates an input signal based on the user's input and outputs it to the CPU 901. The user can input various data and instruct processing operations by operating the input device 908.

[0093] The display device 909 includes, for example, a display device such as a liquid crystal display (LCD) device, a projector device, an OLED (Organic Light Emitting Diode) device, a lamp, etc. Furthermore, the audio output device 910 includes an audio output device such as a speaker and a headphone.

[0094] The storage device 911 is a device for storing data configured as an example of a storage unit according to this embodiment. The storage device 911 may include a storage medium, a recording device for recording data in the storage medium, a reading device for reading data from the storage medium, and a deleting device for deleting data recorded in the storage medium. The storage device 911 is configured, for example, with a hard disk drive (HDD) or a solid state drive (SSD), or a memory having equivalent functions. This storage device 911 drives the storage and stores the programs executed by the CPU 901 and various data.

[0095] The drive 912 is a reader / writer for a storage medium, and is built into or externally attached to the hardware configuration 90. The drive 912 reads out information recorded in a removable storage medium 84, such as an attached magnetic disk, optical disk, magneto-optical disk, or semiconductor memory, and outputs the information to the RAM 903 or the storage device 911. The drive 912 can also write information to the removable storage medium 84.

[0096] The network interface 915 is, for example, a communication interface configured with a communication device for connecting to the communication network 12. The network interface 915 may be a communication device compatible with a wireless LAN (Local Area Network), or a wired communication device that performs wired communication.

[0097] <Supplementary Information> Although the preferred embodiment of the present invention has been described in detail above with reference to the accompanying drawings, the present invention is not limited to such an example. It is clear that a person having ordinary knowledge in the technical field to which the present invention pertains can conceive of various modified or altered examples within the scope of the technical ideas described in the claims, and it is understood that these also naturally belong to the technical scope of the present invention.

[0098] For example, each step in the processing of the information processing system in this specification does not necessarily have to be processed in chronological order according to the order described in the sequence diagram or flowchart. For example, each step in the processing of the information processing system may be processed in an order different from the order described in the flowchart, or may be processed in parallel.

[0099] It is also possible to create a computer program for causing hardware such as a CPU, ROM, and RAM built into the user terminal 10 and the control server 30 to perform functions equivalent to those of the above-mentioned components of the user terminal 10 and the control server 30. A non-transitory storage medium on which the computer program is stored is also provided. [Explanation of symbols]

[0100] 10 User terminal 110 Communications Department 12 Communication Network 120 Output section 130 Control section 134 ID extraction part 20 Power Distribution Section 30 Control Server 310 Communications Department 320 Position estimation part 330 Storage section 340 Notification control section 350 Power Consumption Evaluation Unit 360 Points Granting Department

Claims

1. An acquisition unit that acquires the amount of power consumption of an automated mobile device installed in a facility; a determination unit that determines an incentive for a user who visits the facility based on the amount of power consumption acquired by the acquisition unit; An information processing device comprising:

2. The information processing device according to claim 1 , wherein the determination unit is configured to increase the incentive for the user as the amount of power consumption of the autonomous mobile device in a unit period decreases.

3. The determination unit is 3. The information processing device according to claim 2, further comprising: determining a total amount of incentives to be granted to a plurality of users based on the amount of power consumption of the automated mobile device in the unit period; and determining an amount of incentive to be granted to each of the plurality of users within a range of the total amount of incentives.

4. The information processing apparatus according to claim 3 , wherein the determination unit determines the total amount of the incentive based on a usage status of the facility during the unit period in addition to the amount of power consumed by the automated moving device.

5. the determination unit determines an amount of an incentive to be granted to each of the plurality of users based on the evaluation information of each of the plurality of users; The information processing device according to claim 3 , wherein the evaluation information is information indicating an evaluation result of a health behavior.

6. The automated mover includes an elevator; The information processing device according to claim 5 , wherein the health behavior includes climbing stairs.

7. The information processing device includes: A communication unit that communicates with a user terminal used by a user; a notification control unit that determines whether a location of the user terminal is included in a notification range, and, if the location of the user terminal is included in the notification range, causes the communication unit to transmit a notification to the user terminal encouraging the user terminal to move up stairs; The information processing device according to claim 5 , further comprising:

8. The information processing device according to claim 7 , wherein the notification control unit causes the communication unit to transmit, in addition to the notification, a map that provides guidance for moving to a staircase to the user terminal.

9. The communication unit receives, from the user terminal, identification information of the transmitter that the user terminal has received from surrounding transmitters; The information processing device includes: The information processing apparatus according to claim 7 , further comprising a position estimation unit that estimates a position of the user terminal based on the identification information received by the communication unit from the user terminal and positions of each transmitter.

10. The information processing device according to claim 1 , wherein the incentive is points that can be used to purchase a product or service provided by the facility, or that can be exchanged for a coupon or ticket provided by the facility.

11. An acquisition unit that acquires the amount of power consumption of an automated mobile device installed in a facility; a determination unit that determines an incentive for a user who visits the facility based on the amount of power consumption acquired by the acquisition unit; An information processing system comprising:

12. Obtaining the amount of power consumed by an automated mobile device installed in a facility; determining an incentive for a user who visits the facility based on the amount of power consumption; A computer-implemented method comprising:

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