Electronic ticket selling device, electronic ticket selling method, electronic ticket selling program, seat movement guidance device, seat movement guidance method, and seat movement guidance program

Abstract

To provide an electronic ticket selling device, an electronic ticket selling method, and an electronic ticket selling program that enable seat changes during an event, and can improve the sense of unity between players or artists and the audience.SOLUTION: An electronic ticket management server 10 performs selling of an electronic ticket that allows for seat changes at timing of half-time at which an end of a soccer game is changed. The electronic ticket selling device 10 comprises: purchase application reception means 12 that receives a purchase application of the electronic ticket from a user terminal 30 used by a user; electronic ticket acquisition means 14 that acquires the electronic ticket in which a pre-change seat before the seat change is associated with a post-change seat after the seat change; and electronic ticket transmission means 15 that transmits the acquired electronic ticket to the user terminal 30.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an electronic ticket selling device, an electronic ticket selling method, an electronic ticket selling program, a seat movement guiding device, a seat movement guiding method, and a seat movement guiding program, and more particularly to an electronic ticket selling device, an electronic ticket selling method, an electronic ticket selling program, a seat movement guiding device, a seat movement guiding method, and a seat movement guiding program for performances that involve seat changes. [Background technology]

[0002] Conventionally, various events have been offered by promoters who plan, produce, and manage the events and sell tickets. Specifically, sports events such as soccer and basketball, and music events such as concerts and recitals have become very popular.

[0003] Ticket buyers participate in events as spectators, cheering on specific athletes or their favorite teams and cheering on artists. The athletes and artists join forces with the audience to liven up the event and impress the audience. In other words, the sense of unity between the audience and the athletes and artists is an important factor in the success of an event. Therefore, various efforts have been made to improve the sense of unity at events. For example, at concert events, artists move closer to the audience to reduce the distance between them and perform in close proximity to the audience, thereby improving the sense of unity.

[0004] Meanwhile, in recent years, electronic tickets sold via telecommunication lines such as the Internet have become increasingly popular. By using electronic tickets instead of paper tickets, users can obtain tickets without visiting a ticket store, and promoters can reduce costs associated with selling tickets. Patent Document 1 discloses an event management device that aims to improve user satisfaction by providing recommended information (recommendations) based on user preference information when selling electronic tickets. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Patent Publication No. 2022-16980 Summary of the Invention [Problem to be solved by the invention]

[0006] The widespread use of electronic tickets has improved convenience for spectators and reduced costs associated with hosting events. Furthermore, the technology described in Patent Document 1 can improve user satisfaction. However, for an event to be successful, it is important for spectators, athletes, and artists to come together and liven up the event, and there has been a demand for events to be run smoothly while enhancing this sense of unity.

[0007] The present invention has been made in consideration of the above-mentioned problems, and an object of the present invention is to provide an electronic ticket vending device, an electronic ticket vending method, and an electronic ticket vending program that enable seating changes during a performance, thereby enhancing the sense of unity between spectators and players / artists. Another object of the present invention is to provide a seat movement guidance device, a seat movement guidance method, and a seat movement guidance program that enable spectators to change seats smoothly by providing appropriate guidance to spectators who change seats during a show. [Means for solving the problem]

[0008] The above problem is solved by the electronic ticket vending device of the present invention, which is capable of making seat changes when the main playing area of ​​a player participating in a performance is changed, by comprising a purchase application receiving means for receiving an application to purchase the electronic ticket from a user terminal used by a user, an electronic ticket obtaining means for obtaining the electronic ticket that associates a pre-seat before the seat change and a post-seat after the seat change, and an electronic ticket transmitting means for transmitting the obtained electronic ticket to the user terminal.

[0009] Furthermore, the above-mentioned problem is solved by the electronic ticket sales method of the present invention, which is an electronic ticket sales method that enables seat changes when the main playing area of ​​a player participating in a performance is changed, by having a purchase application acceptance step of accepting a purchase application for the electronic ticket from a user terminal used by the user, an electronic ticket acquisition step of acquiring the electronic ticket that associates a pre-seat before the seat change and a post-seat after the seat change, and an electronic ticket transmission step of transmitting the acquired electronic ticket to the user terminal.

[0010] Furthermore, according to the electronic ticket sales program of the present invention, the above problem is solved by having a computer that performs sales processing for electronic tickets that allow seat changes when the main playing area of ​​a player participating in a performance is changed function as a purchase application receiving means that receives a purchase application for the electronic ticket from a user terminal used by the user, an electronic ticket acquisition means that acquires the electronic ticket that associates the pre-seat before the seat change and the post-seat after the seat change, and an electronic ticket transmission means that transmits the acquired electronic ticket to the user terminal.

[0011] According to the above configuration, it is possible to sell electronic tickets that allow spectators to change their seats when the main play area of ​​the players participating in the event changes (for example, when the code changes in a sporting event). This allows spectators to always watch the event close to the main play area of ​​the players, which can enhance the sense of unity between the spectators and the players or artists.

[0012] The apparatus may also include a timing transmission means for transmitting the timing to the user terminal. According to the above configuration, the timing when the player's main play area will change (timing of seat change) is transmitted, so that the user can correctly understand the timing of the seat change and can avoid unnecessary trouble associated with seat changes.

[0013] The seat change control device may further include a guidance information acquiring means for acquiring guidance information for instructing the user to change seats, and a guidance information transmitting means for transmitting the acquired guidance information to the user terminal. According to the above configuration, guidance information for guiding the user to change seats is transmitted to the user terminal, so that the user can correctly understand how to move seats and can avoid unnecessary trouble associated with seat changes. In other words, in the present invention, since spectators do not change seats individually at their own preferred timing (different timing), but rather a large number of spectators change seats simultaneously at the timing (same time period) of a code change, etc., it is expected that there will be great confusion when they move. Therefore, by transmitting guidance information, etc. along with the timing of the start of movement, it is possible to avoid confusion.

[0014] The ticket sales apparatus may also include a sales price determination means for determining a sales price of the electronic ticket based on the sales price of the ticket for the original seat and the sales price of the ticket for the changed seat. According to the above configuration, the ticket sales price is determined based on the ticket sales price of the original seat and the ticket sales price of the changed seat, thereby ensuring transparency and fairness in the ticket sales price.

[0015] In addition, the selling price determination means may determine the selling price of the electronic ticket based on the selling price of the ticket for the original seat, the selling price of the changed ticket, and a predetermined increased price. According to the above configuration, it is possible to collect costs such as administrative fees associated with seat changes during a show from users as an additional price.

[0016] In addition, the combination of the pre-change seat and the post-change seat may be determined by the user. According to the above configuration, the user can select and decide on the seat before and after the change that he or she desires, which makes it possible to improve user satisfaction.

[0017] In addition, the combination of the pre-change seat and the post-change seat may be determined by a person other than the user. According to the above-mentioned configuration, the promoter can determine the most suitable seats for the nature of the event and for ensuring the smooth running of the event.

[0018] In addition, it is preferable that the changed seats are seats that spectators can freely select and sit in from among a group of seats. With the above configuration, the promoter can reduce the burden involved in determining the seating positions after the change. Also, since the audience can freely select and determine the seating positions after the change, it is possible to improve the satisfaction of the users. In addition, since spectators can freely select their seats from within the seat block after the change, they can complete the move in a short time without getting lost. It also has operational benefits for promoters, such as making seating guidance easier.

[0019] The above problem is solved by the seat movement guidance device of the present invention, which provides guidance to spectators who change seats during a performance, by comprising an identification information acquisition means for acquiring identification information of a portable device carried by the spectator, a timing acquisition means for acquiring the timing of the seat change, a guidance information acquisition means for acquiring guidance information for guiding the spectator, and a guidance information transmission means for transmitting the guidance information to the portable device identified by the identification information at the timing.

[0020] Furthermore, the above problem is solved by the seat movement guidance method of the present invention, which provides guidance to spectators who change seats during a performance, comprising an identification information acquisition step of acquiring identification information of a portable device carried by the spectator, a timing acquisition step of acquiring the timing of the seat change, a guidance information acquisition step of acquiring guidance information for guiding the spectator, and a guidance information transmission step of transmitting the guidance information to the portable device identified by the identification information at the timing.

[0021] Furthermore, the above problem is solved by the seat movement guidance program of the present invention, by having a computer that performs seat movement guidance processing to guide spectators who change seats during a performance function as an identification information acquisition means for acquiring identification information of a portable device carried by the spectator, a timing acquisition means for acquiring the timing of the seat change, a guidance information acquisition means for acquiring guidance information to guide the spectator, and a guidance information transmission means for transmitting the guidance information at the timing to the portable device identified by the identification information.

[0022] According to the above configuration, spectators who change seats during the show can be given appropriate guidance, thereby enabling them to change seats smoothly.

[0023] The timing may also be a timing when the main play area of ​​the players participating in the event is changed. According to the above configuration, the seats of the spectators change when the main play area of ​​the player changes, so that during the show, the spectators can always watch from close to the main play area of ​​their favorite player, which increases the sense of unity between the spectators and the players and artists, and makes it possible to improve spectator satisfaction.

[0024] In addition, the guidance information may be for guiding a plurality of spectators to the same time period. According to the above configuration, by simultaneously switching a plurality of seats, it is possible to complete the seat change in a short period of time.

[0025] The guidance information may also include information prompting the user to start moving. According to the above configuration, by encouraging spectators to start moving, the spectators can correctly grasp the timing to start moving, and it is possible to avoid problems with seat movement due to spectator carelessness, etc.

[0026] The guidance information may also include a guidance route. According to the above configuration, by transmitting a guide route to the spectators, the spectators can correctly understand the route to follow and can avoid unnecessary trouble associated with changing seats.

[0027] In addition, the guidance information may include performance information for enjoying the movement associated with the seat change. According to the above configuration, by providing entertainment to spectators while they are moving, the spectators can move between seats while enjoying themselves, which makes it possible to improve the spectator satisfaction.

[0028] The guidance information may also include a special route through the play area. According to the above configuration, spectators can move through play areas that are normally off-limits, which can improve spectator satisfaction.

[0029] It is also preferable to provide a special route selection information acquisition means for acquiring information regarding the selection of the special route, a payment information acquisition means for acquiring payment information of the spectator who has selected the special route, and an additional fee collection means for collecting an additional fee for the special route based on the payment information. According to the above-mentioned configuration, promoters can collect additional fees for spectators who take special routes, which makes it possible to increase box office revenues.

[0030] In addition, the event may be a competitive event, and the guidance information may include a first route for guiding a first spectator cheering for one of the competitors, and a second route for guiding a second spectator cheering for the other competitor, and the first route and the second route may be routes that avoid close contact between the first spectator and the second spectator. According to the above configuration, the first and second spectators move along paths that do not approach each other, making it possible to avoid unnecessary trouble and congestion caused by changing seats, which is particularly beneficial when there is a match between rival teams that are constantly fighting each other.

[0031] In addition, the event may be a competitive event, and the guidance information may include a first timing for guiding a first spectator who is cheering for one of the competitors, and a second timing for guiding a second spectator who is cheering for the other competitor, and the first timing and the second timing may be timings for avoiding close contact between the first spectator and the second spectator. According to the above configuration, the first and second spectators move at times that do not bring them close to each other, making it possible to avoid unnecessary trouble and congestion that may occur due to seat changes.

[0032] In addition, the event may be a competitive event, and the guidance information may include a first route for guiding a first spectator cheering for one of the competitors, and a second route for guiding a second spectator cheering for the other competitor, and the first route and the second route may be routes by which the first spectator and the second spectator come close to each other. According to the above configuration, the first spectator and the second spectator move along paths that bring them close to each other, so that when they approach each other, they can praise each other's efforts and deepen their interactions with each other.

[0033] In addition, the event is a competitive event, and the guidance information includes a first timing for guiding a first spectator who is cheering for one of the competitors, and a second timing for guiding a second spectator who is cheering for the other competitor, and the first timing and the second timing are preferably timings at which the first spectator and the second spectator can come into close proximity to each other. According to the above configuration, the first spectator and the second spectator move at the same time as they approach each other, which allows them to praise each other's efforts when they approach each other and deepen interaction between the spectators.

[0034] It is also preferable to have a seat change confirmation means for confirming whether the spectator has made the seat change, a warning timing acquisition means for acquiring a warning timing regarding the seat change, and a seat change warning means for issuing a warning to the mobile terminal urging the spectator to make the seat change if the seat change confirmation means is unable to confirm the seat change by the warning timing. According to the above configuration, if a seat change cannot be confirmed, a warning is output to urge the spectators to change seats, making it possible to reliably move the spectators.

[0035] In addition, the seat change confirmation means acquires the position of the spectator making the seat change and the position of the changed seat after the seat change, and confirms whether or not the spectator has made the seat change based on the acquired position of the spectator and the position of the changed seat. According to the above configuration, seat changes of spectators are confirmed based on spectator position information, so that it is possible to suppress increases in costs associated with the introduction of a seat guidance device.

[0036] The system may also include a spectator position acquisition means for acquiring the position of the spectator who is to make the seat change, a no-entry area acquisition means for acquiring a no-entry area into which the spectator is prohibited from entering, and an exit warning means for issuing a warning to the mobile terminal urging the spectator to exit if it is determined that the spectator has entered the no-entry area based on the spectator's position and the no-entry area. According to the above configuration, a warning is output to spectators who enter a restricted area, urging them to leave, thereby preventing spectators from carelessly entering restricted areas and making it possible to avoid unnecessary trouble. Effect of the Invention

[0037] According to the electronic ticket selling device, electronic ticket selling method, electronic ticket selling program, seat movement guidance device, seat movement guidance method, and seat movement guidance program of the present invention, it is possible to sell electronic tickets that allow spectators to change their seats during the performance, so that spectators can always watch the performance near the main playing area of ​​the players, thereby improving the sense of unity between spectators and players or artists. In addition, the electronic ticket vending device, electronic ticket vending method, electronic ticket vending program, seat movement guidance device, seat movement guidance method, and seat movement guidance program of the present invention provide appropriate guidance to spectators who change seats during the show, enabling them to change seats smoothly. [Brief description of the drawings]

[0038] [Figure 1] FIG. 1 is a diagram showing the overall configuration of a seat change type ticket management system. [Diagram 2] FIG. 13 is a diagram for explaining a seat change type ticket. [Diagram 3] A diagram showing the configuration of a seat change type ticket management server. [Figure 4] FIG. 2 is a diagram showing an example of the data structure of a soccer official match information DB. [Diagram 5] FIG. 2 is a diagram showing an example of the data structure of a spectator seat information DB. [Figure 6] FIG. 2 is a diagram showing an example of the data structure of an electronic ticket information DB. [Figure 7] FIG. 13 is a diagram illustrating an example of a data structure of a movement timing setting table. [Figure 8] FIG. 11 is a diagram illustrating an example of a data structure of a travel route setting table. [Figure 9] FIG. 13 is a diagram showing an example of a data structure of a travel route setting table according to a modified example. [Figure 10] FIG. 13 is a diagram showing the flow of electronic ticket sales processing. [Figure 11] FIG. 13 is an example of an electronic ticket purchase application screen, illustrating seat selection in the first half. [Figure 12] FIG. 13 is an example of an electronic ticket purchase application screen, illustrating the latter half of the screen for selecting seats. [Figure 13] FIG. 13 is a diagram showing an example of a sales notification screen. [Figure 14] FIG. 13 is a diagram showing an example of a travel route notification screen. [Figure 15] FIG. 11 is a diagram showing an example of the flow of a seat movement guidance process. [Figure 16] FIG. 11 is a diagram showing an example of the flow of an on-the-move monitoring process. [Figure 17] FIG. 13 illustrates an example of a standby instruction screen. [Figure 18] FIG. 13 is a diagram showing an example of a movement start instruction screen. [Figure 19] FIG. 13 is a diagram showing an example of a travel route notification screen. [Figure 20] FIG. 13 is a diagram showing an example of a transfer completion confirmation screen. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0039] An electronic ticket management system 1 according to one embodiment of the present invention (hereinafter referred to as this embodiment) will be described below with reference to Figures 1 to 20. However, the embodiment described below is merely an example for making the present invention easier to understand, and does not limit the present invention. In other words, the present invention can be modified and improved without departing from the spirit of the present invention, and it goes without saying that the present invention includes equivalents thereof.

[0040] The electronic ticket management system 1 of the present invention is used to sell seat-changeable electronic tickets that allow spectators to change their seats when the main play area of ​​the players participating in the performance is changed. The electronic ticket management system 1 of the present invention is also used to guide spectators who have purchased seat-changeable electronic tickets to move seats in order to smoothly change spectators' seats during the performance.

[0041] In the following description, a "performance" refers to an event that is actually viewed by multiple spectators. Here, a performance that is actually viewed is mainly an event that takes place in the real world. Performances include competitive sports that are actually viewed, such as soccer, tennis, and sumo, non-competitive sports such as track and field and swimming, concerts, musical performances, plays, circuses, lectures, and other performances.

[0042] In the following description, a "player" refers to an actual person who is viewed primarily by spectators of a show. A "player" includes athletes or athletes in a sporting event, performers in a performance, such as musicians, actors, and speakers.

[0043] In addition, in the following explanation, the "main playing area" refers to the main competition area or performance area depending on the player's role in the performance or the development of the performance, and the "main playing area" includes the position of an athlete or player in a sports competition (home area or home court), a defensive position or offensive position, and the performance position of a performer depending on the scenario of the performance.

[0044] <<Overview of Electronic Ticket Management System 1>> 1 shows the system configuration of an electronic ticket management system 1. The electronic ticket management system 1 mainly comprises an electronic ticket management server 10, a user terminal 30, and an organizer terminal 60. The electronic ticket management server 10, the user terminal 30, and the organizer terminal 60 are connected to each other so as to be able to communicate with each other via a publicly available communication line NW such as the Internet. A push notification server PS is also connected to the communication line NW. The push notification server PS will be described later. First, the seat change type electronic ticket managed by the electronic ticket management server 10 will be described with reference to FIG.

[0045] Fig. 2 is a schematic diagram for explaining the arrangement of spectator seats in a soccer stadium ST and electronic tickets sold to spectators. As shown in Fig. 2, the soccer stadium ST has a pitch P (corresponding to the playing area) where soccer players (corresponding to the players) play located in the center, and a main stand ST1, a back stand ST2, and a stand behind the goal ST3 are arranged around it. The main stand ST1, the back stand ST2, and the stand behind the goal ST3 are each made up of a group of seats called a plurality of seat blocks B. The main stand ST1 is a spectator seat located on the front side (bench side) from which spectators can watch the game on the pitch P from the side. On the other hand, the back stand ST2 is also a spectator seat located opposite the main stand ST1 across the pitch P from which spectators can watch the game on the pitch P from the side.

[0046] The stand behind the goal ST3 is a seating area where spectators can watch the game from behind the goal. The stand behind the goal ST3 is where the cheering area for the supporters is formed and attracts enthusiastic spectators. Therefore, by watching the game from the stand behind the goal ST3, spectators can feel a strong sense of unity with the players. In particular, the front row of the stand behind the goal ST3 on the offensive side, where spectators can watch the scoring scenes of the attacking players from the closest position, is the seating area where the strongest sense of unity is created between spectators and players.

[0047] In soccer matches, the positions known as "ends" (corresponding to the main playing area) are switched between the first and second halves of the game. Therefore, the "attacking team's stands behind the goal" are switched between the opposite sides of the pitch P during the first and second halves of the game. In other words, there was a risk that spectators who enjoyed watching the game from the spectator seats in the first half, where they could feel the greatest sense of unity with the players, would find that sense of unity diminished during the second half.

[0048] Therefore, the electronic ticket management server 10 sells and manages tickets with adjustable seating that allow spectators to change their seats when the ends are changed and watch the game from the stand behind the goal ST3 of the attacking team throughout the game. This enhances the sense of unity between the players and the spectators and increases the satisfaction of the spectators. In addition, the electronic ticket management server 10 provides seat change guidance information to spectators who change seats between the first and second halves (when the main play area changes). This makes it possible to avoid confusion and trouble caused by a large number of spectators changing seats at the same time, and to operate the soccer game safely and smoothly.

[0049] Returning to FIG. 1, the electronic ticket management server 10 is a server device that sells seat-changing tickets and guides spectators to move their seats. The electronic ticket management server 10 is an information processing device that is managed and operated by a ticket seller entrusted with ticket sales or the organizer (promoter) of a soccer game. More specifically, the electronic ticket management server 10 accepts purchase applications for seat-changing electronic tickets from user terminals 30 (described later) and sells electronic tickets to the user terminals 30. The electronic ticket management server 10 also notifies spectators of the start timing of seat movement and transmits guidance information for movement routes that can avoid congestion to the user terminals 30. The electronic ticket management server 10 may be configured by a single server device or may be configured by multiple server devices. The electronic ticket management server 10 will be described in detail later.

[0050] The user terminal 30 is a mobile terminal used by a user who wishes to watch a soccer game, and is specifically a smartphone. However, the user terminal 30 is not limited to a smartphone. The user terminal 30 may be a tablet terminal. In addition, when one user uses multiple information communication terminals, the user terminal 30 is not limited to any one of the information communication terminals. The user terminal 30 receives the seat-changing electronic ticket transmitted from the electronic ticket management server 10. The seat-changing electronic ticket is presented by the spectators when entering the soccer stadium ST. The user terminal 30 also receives seat change guidance information from the electronic ticket management server 10 via the push notification server PS. This allows the spectators to know the timing and route of seat change and to move to their seats smoothly.

[0051] The organizer terminal 60 is an information communication terminal managed and operated by the organizer of the soccer competition, which is an event, and is specifically a desktop PC. However, the organizer terminal 60 may be a notebook PC or a tablet terminal. The organizer terminal 60 accepts input of setting information regarding the timing at which seat movement starts and the movement route, and transmits it to the electronic ticket management server 10. This enables the organizer to manage the soccer competition safely and smoothly.

[0052] The push notification server PS is an external server that provides a service of transmitting seat change guidance information to the user terminal 30. The service provided by the push notification server PS is called a push notification service, and a specific example of the service is APNs (Apple Push Notification service). Another example of the push notification service is FCM (Firebase Cloud Messaging). When the push notification server PS receives an instruction to transmit guide information from the electronic ticket management server 10, it transmits the guide information to the user terminal 30. The guide information includes a timing notification to notify the timing to start seat movement, and a movement route (guide route) notification to notify the movement route. The guide information may also include production information for allowing spectators to enjoy seat movement.

[0053] As described above, the electronic ticket management system 1 sells seat-changeable electronic tickets that allow spectators to change their seats according to the change of ends between the first and second halves of a soccer game. This reduces the distance between spectators and their favorite players, and improves the sense of unity between spectators and players. In addition, by providing guidance information to spectators who are changing seats, spectators can move to their seats smoothly.

[0054] <<Functional configuration of electronic ticket management server 10>> Next, the electronic ticket management server 10 will be described. Fig. 3 shows the functional configuration of the electronic ticket management server 10. As shown in Fig. 3, the electronic ticket management server 10 mainly includes a control unit 11 that controls the entire electronic ticket management server 10, and a storage unit 21.

[0055] The storage unit 21 is a non-volatile auxiliary storage device such as a hard disk drive (HDD) or a solid state drive (SSD). The storage unit 21 has a soccer official match information DB 22, a spectator seat information DB 23, an electronic ticket information DB 24, a movement timing setting table 25, and a movement route setting table .

[0056] 4 shows an example of the data structure of the soccer official match information DB 22. The soccer official match information DB 22 stores the schedule of soccer official matches, and as will be described later, is provided to those who wish to watch soccer matches. The soccer official match information DB22 stores records having the fields "official match ID", "date of match", "start time", "home team", "visiting team", and "stadium".

[0057] The "official match ID" is identification information capable of identifying an official soccer match, and is a string of alphanumeric characters. The "date of event" and "start time" are dates and times that can specify the date and start time when an official event will be held.

[0058] "Home team" and "visiting team" are information that can identify the home team and visiting team in an official match, and are the names or identification information of the teams. "Stadium" is information that can identify the stadium where the official match will be held, and is the name or identification information of the stadium.

[0059] 5 shows an example of the data structure of the spectator seat information DB 23. The spectator seat information DB stores information on spectator seats for each stadium. As will be described later, this information is provided to those who wish to watch a soccer game when they apply to purchase an electronic ticket. The spectator seat information DB 23 stores records having the items of "seat ID", "seat position", "block", "seat price", and "purchase status" for the first and second halves.

[0060] The "seat ID" is information capable of identifying an individual seat and is identification information consisting of a string of alphanumeric characters. The "seat position" is position information that can identify the seat position. The "seat position" may include information on the latitude and longitude of the seat. "Block" is information that can identify a seat block B. As described above, the spectator seats in a soccer stadium ST can be broadly divided into a main stand ST1, a back stand ST2, and a stand behind the goal ST3. Each stand is further divided into seat blocks B in order to set seat prices and whether the seats are reserved or unreserved. A seat block B is a section into which the stand is divided, and is made up of a collection of multiple seats.

[0061] "Seat price" is monetary information that can specify the monetary value of a seat for a person who wishes to watch the game. In Fig. 5, "seat price" indicates the sales price of an electronic ticket for watching the entire game from the first half to the second half, but separate seat prices may be stored for the first half and the second half. "Purchase status" is status information that indicates whether the electronic ticket associated with the seat is unpurchased or purchased.

[0062] 6 shows an example of the data structure of the electronic ticket information DB 24. The electronic ticket information DB stores electronic ticket information on electronic tickets purchased by people who wish to attend a game. The electronic ticket information DB stores records having the following items: “Ticket ID”, “Type”, “Seat ID” for the first and second halves, “Sales Price”, “Travel Route”, and “Terminal Identification Information”. Each record in the electronic ticket information DB 24 is generated when an electronic ticket purchase application is accepted by the purchase application acceptance unit 12, which will be described later.

[0063] The "ticket ID" is information capable of identifying a purchased electronic ticket, and is identification information consisting of a string of alphanumeric characters. "Type" is information that can identify the type of electronic ticket purchased, and stores either "fixed seat type" or "changeable seat type." A fixed seat type ticket is an electronic ticket purchased by a spectator who wishes to watch the first and second halves of a match from the same seat without moving seats between the two halves. On the other hand, a changeable seat type ticket is an electronic ticket purchased by a spectator who wishes to change seats between the first and second halves of a match and watch the first and second halves from different seats. As described above, by purchasing a changeable seat type electronic ticket, spectators can feel a greater sense of unity with the players and increase their satisfaction in watching soccer.

[0064] The "seat ID" for each of the first and second halves is information that can identify the seats associated with the electronic ticket purchased by the person wishing to watch the game, and is stored as the "seat ID" in the spectator seat information DB described with reference to Fig. 5. In the case of a seat-changeable electronic ticket, the seat ID of the first half seat (seat before the change) and the seat ID of the second half seat (seat after the change) are stored in association with each other. "Sale price" is monetary information that can specify the sale price of the electronic ticket purchased by the person who wishes to watch the game. The sale price is calculated by the sale price determination unit 13, which will be described later, based on the seat price described with reference to FIG.

[0065] "Route of movement" is information that identifies the type of route that a user who has purchased a seat-changeable electronic ticket will take when moving seats, and stores either "stand," "pitch," or "-." If the route of movement is "stand," it indicates that a spectator who has purchased the electronic ticket will move to a seat in the second half between the first and second halves by passing through the aisle behind the main stand, the aisle behind the back stand, or an aisle inside the stand. On the other hand, when the movement route is "the pitch", it indicates that spectators who have purchased the electronic ticket will go down from the stands to pitch P between the first and second halves, and pass through pitch P to move to their seats in the second half. By passing through pitch P to move to their seats, spectators can share the same space and view as the players, enhancing their sense of unity with the players. A movement route that passes through pitch P corresponds to a special route. Also, if the movement route is "-", it indicates that the spectator who purchased the electronic ticket will not be changing seats.

[0066] The "terminal identification information" is terminal identification information that can identify the user terminal 30 carried by the spectator who purchased the electronic ticket. The terminal identification information stores a token for the user terminal 30 issued by the push notification server PS.

[0067] 7 shows an example of the data structure of the movement timing setting table 25. The movement timing setting table 25 stores the movement start time at which spectators who have purchased a seat change type electronic ticket start moving, and the movement warning time at which a warning is given to the spectators about the start of movement. The movement start time is the timing when the electronic ticket management server 10 transmits guidance information to the user terminal 30. Specifically, it is during halftime when the ends (main playing areas) of the soccer players change, and is a timing after a predetermined time (e.g., 3 minutes) has elapsed since the end of the first half. In this embodiment, the guidance information is transmitted so that all spectators move their seats at the same time, i.e., during halftime. This enables spectators to move their seats quickly and smoothly within the limited time (15 minutes) of halftime. However, without being limited to this, a different movement start time may be set for each stand or block.

[0068] The movement warning time is the timing for transmitting warning information urging a seat change to the user terminals 30 of spectators who have not changed their seats to seats in the second half even after a predetermined time (e.g., 10 minutes) has elapsed since the transmission of the guidance information, or spectators whose seat change cannot be confirmed. Specifically, the warning information is transmitted at a timing of a predetermined time (e.g., 2 minutes) before the start of the second half. Before the sale of electronic tickets begins, the travel timing setting table 25 is updated via the organizer terminal 60. The travel timing setting table 25 may also be updated during the competition in accordance with the progress of the competition.

[0069] 8 shows an example of the data structure of the movement route setting table 26. The movement route setting table 26 stores movement routes that are provided as seat movement guidance information to spectators who have purchased seat-changeable electronic tickets. FIG. 8 shows that spectators (corresponding to the first spectators) who were watching the game in the east side behind-the-goal stand (home team stand) during the first half are guided to move to the west side behind-the-goal stand through the passage behind the main stand (corresponding to the first route). Also, it shows that spectators (corresponding to the second spectators) who were watching the game in the west side behind-the-goal stand (visitor team stand) during the first half are guided to move to the east side behind-the-goal stand through the passage behind the back stand (corresponding to the second route). In this way, by guiding spectators to a route that avoids close contact between spectators who were watching the game in the home team stand and spectators who were watching the game in the visitor stand, it is possible to suppress congestion during seat movement and to avoid unnecessary trouble with spectators who are supporting the opposing team.

[0070] FIG. 9 shows a movement route setting table 26A according to a modified example. As shown in FIG. 9, the movement route setting table 26A according to the modified example stores no-entry areas in addition to guide routes. The no-entry areas are, for example, spectator seats for spectators cheering on the opponent, or the movement route of spectators cheering on the opponent. When a spectator moves between seats and enters the no-entry area, an exit warning signal is sent to the user terminal 30 carried by the spectator. This makes it possible to prevent congestion during seat movement and accurately avoid unnecessary trouble with spectators cheering on the opponent. 9, information that can identify a movement route, such as "back passage behind the back stand" or "back passage behind the main stand" is shown as the no-entry area, but is not limited thereto. The movement route setting table 26A may store information on the latitude and longitude that constitute the boundary of the no-entry area.

[0071] 8 and 9, the moving route setting table 26 and the moving route setting table 26A are set with guide routes for each of the east side and west side behind-the-goal stands ST3, but are not limited to this. Guide routes may be set for each of the seat blocks B located in the east side and west side behind-the-goal stands. In addition, a route may be set so that spectators can get close to spectators cheering for the opposing team while moving their seats. This allows spectators to praise each other's teams' efforts through seat movement and deepen interactions between the spectators.

[0072] Before the sale of electronic tickets begins, the movement route setting table 26 and the movement route setting table 26A are updated via the organizer terminal 60. In addition, the movement timing setting table 25 may be changed during the competition.

[0073] Returning to Fig. 3, the control unit 11 is composed of a processor (corresponding to a computer) incorporating one or more control circuits and executing a program, a volatile storage medium, and a non-volatile storage medium. The processor loads the program stored in the non-volatile storage medium into the volatile storage medium and executes it, thereby functioning as a purchase application receiving unit 12, a selling price determining unit 13, an electronic ticket acquiring unit 14, an electronic ticket transmitting unit 15, a purchase information acquiring unit 16, a guide information acquiring unit 17, and a guide information transmitting unit 18.

[0074] The purchase application receiving unit 12 receives an application to purchase an electronic ticket from a person who wishes to watch a soccer game. More specifically, when a soccer official game that the person who wishes to watch inputs is desired to watch from a user terminal 30 used by the person who wishes to watch the soccer game, the purchase application receiving unit 12 outputs a purchase application receiving screen 31 for the electronic ticket to the user terminal 30. The purchase application receiving unit 12 also acquires the purchase application via the purchase application receiving screen 31. The purchase application receiving screen 31 will be described later with reference to FIG. 11 and FIG. 12. A purchase application includes, for example, information indicating the intention to purchase tickets, a membership ID, an official match ID, a first half seat ID, a second half seat ID, and payment information (information regarding credit card, debit card, electronic money, etc. used to pay for electronic tickets). Furthermore, the purchase application receiving unit 12 receives the selection of a travel route via the purchase application receiving screen 31. More specifically, when a person wishing to watch a game desires a travel route that passes through pitch P when changing seats, the purchase application receiving unit 12 receives this input. The purchase application receiving unit 12 corresponds to a purchase application receiving means, a payment information obtaining means, and a special route selection information obtaining means.

[0075] Furthermore, the purchase application receiving unit 12 receives the purchase application and acquires terminal identification information capable of identifying the user terminal 30. The terminal identification information is used to identify the user terminal 30 of the spectator when transmitting seat-movement guidance information to the spectator on the day of the soccer game. The purchase application receiving unit 12 corresponds to an identification information acquiring means.

[0076] The selling price determination unit 13 determines the selling price of the electronic ticket. More specifically, when a seat-changing electronic ticket is purchased, the selling price determination unit 13 calculates the average price of the seat price for the first half and the seat price for the second half, and determines the selling price based on the average price. As an example, the selling price determination unit 13 can set the selling price of the electronic ticket to the average price of the seat price before the change and the seat price after the change, plus a predetermined increased price. Also, when a fixed-seat electronic ticket is purchased, the selling price determination unit 13 can determine the seat price of the selected seat as the selling price as is. The selling price determination unit 13 corresponds to a selling price determination means. Furthermore, when a travel route that passes through pitch P is selected as the travel route, an additional fee for passing through pitch P is set and added to the sales price of the electronic ticket to collect the additional fee. The sales price determination unit 13 corresponds to an additional fee collecting means.

[0077] The electronic ticket acquisition unit 14 generates electronic ticket information and registers it in the above-mentioned electronic ticket information DB 24. More specifically, the electronic ticket acquisition unit 14 acquires an electronic ticket purchase application accepted by the purchase application acceptance unit 12, and generates electronic ticket information that associates an electronic ticket ID with a seat ID for the first half and a seat ID for the second half. The generated electronic ticket information is registered in the electronic ticket information DB. The electronic ticket acquisition unit 14 may also acquire an electronic ticket by requesting an external ticket generation server to generate an electronic ticket and receiving the generated electronic ticket. The electronic ticket acquisition unit 14 corresponds to an electronic ticket acquisition means.

[0078] The electronic ticket sending unit 15 sends the electronic ticket acquired by the electronic ticket acquiring unit 14 to the terminal used by the person who wishes to watch the game. More specifically, the electronic ticket sending unit 15 generates a QR code (registered trademark) based on a ticket ID capable of identifying the electronic ticket, and sends the generated QR code to the terminal used by the person who wishes to watch the game. The electronic ticket sending unit 15 may also send information capable of identifying the game date, the competing teams, and the seats for the first and second halves together with the QR code. The electronic ticket sending unit 15 corresponds to an electronic ticket sending means.

[0079] Furthermore, when a person who wishes to watch a game purchases a seat-changing electronic ticket, the electronic ticket transmission unit 15 may transmit guidance information regarding seat movement. Specifically, the electronic ticket transmission unit 15 may transmit information regarding the timing to start seat movement and the movement route during seat movement. This allows a person who wishes to watch a game who has purchased a seat-changing electronic ticket to correctly understand the method of seat movement in advance, making it possible to avoid unnecessary trouble on the day. The electronic ticket transmission unit 15 corresponds to a timing transmission means.

[0080] The purchase information acquisition unit 16 acquires the identification information of the user terminal 30 possessed by the purchaser of the seat-change-type electronic ticket. Specifically, the purchase information acquisition unit 16 reads the identification information of the user terminal 30 possessed by the purchaser of the seat-change-type electronic ticket by referring to the electronic ticket information DB.

[0081] The guide information acquisition unit 17 acquires guide information for spectators who have purchased seat change type electronic tickets. In detail, the guide information acquisition unit 17 acquires the seat movement start time (corresponding to the timing of seat change) by referring to the movement timing setting table 25, and acquires the guide route by referring to the movement route setting table 26. The guide information acquisition unit 17 corresponds to the movement timing acquisition means and the guide information acquisition means. Further, the guidance information acquisition unit 17 acquires a movement warning time (corresponding to a warning timing) by referring to the movement timing setting table 25, and acquires a movement prohibited area by referring to the movement route setting table 26. The guidance information acquisition unit 17 corresponds to a warning timing acquisition means and an entry prohibited area acquisition means.

[0082] The guide information transmitting unit 18 transmits the guide information acquired by the guide information acquiring unit 17 to the user terminal 30 of the spectator who purchased the seat change type electronic ticket. More specifically, the guide information transmitting unit 18 transmits the guide information via the push notification server PS by instructing the push notification server PS to transmit the guide information. The guide information transmitting unit 18 transmits the guide information for guiding the seat movement at the movement start timing. The guide information transmitting unit 18 corresponds to the guide information transmitting means.

[0083] Furthermore, the guidance information transmitting unit 18 outputs a warning to the user terminal 30 of a spectator who has not changed his / her seat even after the movement warning time has passed, urging the spectator to change his / her seat. In detail, the guidance information transmitting unit 18 acquires the current position of the user terminal 30 based on a satellite positioning signal (GPS signal) received by the user terminal 30 carried by the spectator. Then, by comparing the current position with the latter seat position of the spectator, it is confirmed whether the spectator has changed his / her seat. If the spectator has not changed his / her seat or if the seat change cannot be confirmed, the guidance information transmitting unit 18 outputs a warning to the user terminal 30 urging the spectator to change his / her seat. The guidance information transmitting unit 18 corresponds to a spectator position acquiring means, a seat change confirming means, and a seat change warning means.

[0084] Furthermore, the guidance information transmission unit 18 determines whether a spectator who is moving between seats has entered a prohibited entry area, and outputs a warning to the user terminal 30 of the spectator who has entered the prohibited entry area, urging the spectator to exit. To explain in detail, the guidance information transmission unit 18 acquires the current position of the user terminal 30. Then, based on the current position and the prohibited entry area, it determines whether the spectator has entered the prohibited entry area, and outputs an exit warning to the user terminal 30 if it is determined that the spectator has entered. The guidance information transmission unit 18 corresponds to an exit warning means.

[0085] <<Electronic ticket sales process flow>> Next, the flow of the electronic ticket sales process executed by the control unit 11 of the electronic ticket management server 10 will be described. 10 shows the flow of electronic ticket sales processing. The electronic ticket sales processing is executed when the electronic ticket management server 10 is accessed from the user terminal 30 of a person who wishes to watch the event.

[0086] The control unit 11 first acquires official soccer match information (step S10). Specifically, the control unit 11 accesses the official soccer match information DB 22 to acquire information on the date and time of the official match, the opposing teams, and the stadium. The official soccer match information is transmitted to the user terminal 30 of the person who wishes to watch the match.

[0087] Next, the control unit 11 judges whether or not an official game desired by the person who wishes to watch has been selected (step S11). In detail, the control unit 11 judges whether or not information capable of identifying the official game desired to watch has been acquired from the user terminal 30. If it is judged that an official game has not been selected (step S11: No), the control unit 11 waits until an official game is selected.

[0088] If it is determined that an official match is selected (step S11: Yes), the control unit 11 acquires spectator seat information of the stadium where the official match is held (step S12). Specifically, the control unit 11 accesses the spectator seat information DB 23 to acquire the spectator seat information. Next, the control unit 11 generates a purchase application acceptance screen 31 based on the spectator seat information, and transmits it to the user terminal 30 (step S13).

[0089] 11 and 12 show examples of the purchase order acceptance screen 31 displayed on the user terminal 30. Fig. 11 shows the purchase order acceptance screen 31A displayed when specifying seats in the first half of the show, and Fig. 12 shows the purchase order acceptance screen 31B displayed when specifying seats in the second half of the show. As shown in FIG. 11, the purchase application reception screen 31A includes an official game information display area 32 that displays official game information, and a seat selection area 33 that accepts the selection of desired seats, as well as an operation button 34 for selecting seats for the second half of the game.

[0090] Information regarding the date and time of the official game, the stadium, and the opposing teams is displayed in the official game information display area 32. By visually checking the official game information display area 32, a person who wishes to watch the game can confirm that the official game that he or she wishes to watch is being displayed.

[0091] In the seat selection area 33, a seat arrangement image is displayed together with a map image of the stadium. The seat arrangement image simultaneously displays a full view of the entire stadium and an enlarged view of a portion of the stadium. However, without being limited to this, the full view and the enlarged view may be displayed in turn. Those wishing to watch the game can select their desired seats for the first half by inputting a specified operation in the seat selection area 33. In addition, in the seat selection area 33, unpurchased spectator seats are displayed in a distinguishable manner from purchased spectator seats. This allows those wishing to purchase tickets to select their desired spectator seats from among the unpurchased spectator seats.

[0092] Furthermore, when the operation button 34 on the purchase application acceptance screen 31A is pressed, a purchase application acceptance screen 31B is displayed in which the latter half of the seating can be selected, as shown in FIG.

[0093] Those who wish to watch the game can check the seats for the first half by visually checking the first half seat display 33A on the purchase application acceptance screen 31B shown in Fig. 12. Also, those who wish to watch the game can select their desired seats for the second half by inputting a predetermined operation into the seat selection area 33. When the person who wishes to watch presses the operation button 34 on the purchase application acceptance screen 31B, the procedure for purchasing an electronic ticket can be carried out. Specifically, the person who wishes to watch can confirm the application for purchasing an electronic ticket by inputting the payment information (credit card information, etc.) required for purchasing an electronic ticket. Also, identification information that can identify the user terminal 30 is obtained.

[0094] In the above description, the person wishing to watch the game operates the purchase application reception screen 31 to determine a combination of desired seats for the first half and desired seats for the second half, but this is not limiting. The person wishing to watch the game may also determine a seat block B (a group of seats) consisting of unreserved seats. This allows the spectators to freely select and sit in any seat within the selected seat block B after arriving at the stadium. The seating locations may also be determined by the organizers or ticket sellers, allowing them to select the most suitable seats.

[0095] Furthermore, spectators who wish to purchase a seat-changeable electronic ticket can select a route to travel between the first and second halves. Specifically, they can select a route that passes through the pitch P (special route) or a route that passes through the stands (normal route). Here, a special route is a route that is different from the normal route that spectators can take while watching the game, and refers to a route that allows spectators to get closer to the players, such as a route that passes through the pitch P or in front of the benches. By selecting a special route, spectators can move to their seats by passing through the pitch P, which is off-limits to spectators when watching the game, which can improve spectator satisfaction.

[0096] Returning to Fig. 10, the control unit 11 determines whether or not a purchase application for an electronic ticket has been received (step S14). Specifically, the control unit 11 determines whether or not a purchase application has been received from the user terminal 30 via the purchase application acceptance screen 31. If it is determined that a purchase application has not been received (step S14: No), the control unit 11 waits until a purchase application is received. If it is determined that the purchase application has been received (step S14: Yes, purchase application receiving step, identification information obtaining step), the control unit 11 updates the seat information (step S15). In detail, the control unit 11 accesses the spectator seat information DB 23 and updates the purchase status from "not purchased" to "purchased."

[0097] Next, the control unit 11 generates an electronic ticket (step S16, electronic ticket acquisition step). In detail, the control unit 11 issues a ticket ID, generates electronic ticket information that associates the seat IDs of the first half with the seat IDs of the second half, and registers it in the electronic ticket information DB 24. The control unit 11 also acquires a token issued by the push notification server PS and stores it in the electronic ticket information DB 24.

[0098] Next, the control unit 11 transmits the electronic ticket (step S17, electronic ticket transmission step). In detail, the control unit 11 generates a QR code based on the ticket ID, and transmits the generated QR code and information that can identify seats for the first and second halves to the user terminal 30 of the person who wishes to watch the game.

[0099] 13 shows an example of a sales notification screen 35 displayed on the user terminal 30 of an electronic ticket purchaser. The sales notification screen 35 has a QR code display area 36 and a seat position display area 37. A QR code of the electronic ticket ID of the electronic ticket purchased by the person wishing to watch the event is displayed in the QR code display area 36. The person wishing to watch the event is permitted to enter the stadium by displaying the QR code in the QR code display area 36 at the stadium on the day of the event. Information that enables a person who wishes to watch to identify the seat of the electronic ticket purchased is displayed in the seat position display area 37. A person who wishes to watch to check the seat position of the purchased electronic ticket can visually check the seat position display area 37. Furthermore, the seat position display area 37 may display information on the date and time of the official game and the opposing team together with the information that enables a person who wishes to watch to identify the seat.

[0100] 10, when a person who wishes to watch a game purchases an electronic ticket with a changeable seat, the control unit 11 transmits the timing of seat change on the day to the user terminal 30 (step S18). In detail, the control unit 11 transmits a message to the user terminal 30 saying, "Please move your seat after the first half ends." Furthermore, the control unit 11 transmits the travel route for that day to the user terminal 30 (step S19). In detail, the control unit 11 transmits to the user terminal 30 an image in which the travel route is superimposed on a map of the stadium.

[0101] 14 shows an example of a travel route notification screen 38 displayed on the user terminal 30 of the electronic ticket purchaser. By visually checking the travel route notification screen 38, the electronic ticket purchaser can confirm the travel start timing and travel route for that day in advance. This completes the electronic ticket sales process.

[0102] <<Seat movement guidance process flow>> Next, the flow of the seat movement guidance process executed by the control unit 11 will be described. 15 shows the flow of the seat movement guidance process. The seat movement guidance process is executed when the first half of the soccer game being watched ends. Spectators who have purchased electronic tickets will be assumed to be seated in the first half of the venue and the following explanation will be given to them.

[0103] The control unit 11 first acquires electronic ticket information (step S30). In detail, the control unit 11 accesses the electronic ticket information DB 24 to acquire the token (terminal identification information) and seat ID of the user terminal 30 of the spectator who purchased the seat change type electronic ticket.

[0104] Next, the control unit 11 acquires movement timing setting information (step S31, timing acquisition step). In detail, the control unit 11 acquires the movement start time and the movement warning time of the spectators by referring to the movement timing setting table 25. Next, the control unit 11 acquires movement route setting information (step S32, guidance information acquisition step). In detail, the control unit 11 refers to the spectator seat information DB 23, identifies the seat block B corresponding to the seat ID acquired in step S30, and further refers to the movement route setting table 26 to acquire the movement route set for each seat block.

[0105] Next, the control unit 11 transmits guidance information for a standby instruction to the user terminal 30 (step S33). The transmission of the guidance information from the control unit 11 to the user terminal 30 is performed via the push notification server PS.

[0106] 17 shows an example of a waiting instruction screen 41 displayed on the user terminal 30. The waiting instruction screen 41 has a waiting instruction image display area 42 in which a waiting instruction image instructing a user to wait for a seat change is displayed, and a waiting instruction message display area 43 in which a waiting instruction message is displayed. By visually checking the wait instruction image display area 42 and the wait instruction message display area 43, spectators can recognize that they have been instructed to wait until the movement start timing.

[0107] Next, the control unit 11 determines whether or not the movement start timing has arrived (step S34). In detail, the control unit 11 determines whether or not the movement start timing has arrived by comparing the current time with the movement start time acquired in step S31.

[0108] If it is determined that the movement start timing has not arrived (step S34: No), the control unit 11 waits until the movement start timing arrives. On the other hand, if it is determined that the movement start timing has arrived (step S34: Yes), the control unit 11 transmits guidance information for an instruction to start movement to the user terminal 30 (step S35, guidance information transmitting step).

[0109] 18 shows an example of a movement start instruction screen 44 displayed on the user terminal 30. The movement start instruction screen 44 is formed with a movement start instruction image display area 45 in which a movement start instruction image instructing the user to start moving a seat is displayed, and a movement start instruction message display area 46 in which a movement start instruction message is displayed. Spectators can recognize that they have been instructed to start moving their seats by viewing the movement start instruction image display area 45 and the movement start instruction message display area 46. At this time, the user terminal 30 may be controlled to vibrate by vibration means (for example, an electric motor having an eccentric weight) built into the user terminal 30.

[0110] Next, the control unit 11 transmits the guide route to the user terminal 30 (step S36, guide information transmitting step).

[0111] 19 shows an example of a moving route instruction screen 47 displayed on the user terminal 30. The moving route instruction screen 47 has a moving route instruction image display area 48 and a moving route instruction message display area 49 formed thereon. Spectators can confirm the indicated movement route by visually checking the movement route instruction image display area 48 and the movement route instruction message display area 49.

[0112] Next, the control unit 11 executes an on-the-move monitoring process for monitoring the moving spectators (step S37). FIG. 16 shows the flow of the on-the-go monitoring process. As shown in FIG. 16, the control unit 11 first judges whether or not a spectator has entered a no-entry area (step S40). In detail, the control unit 11 acquires the location information of the user terminal 30 and compares it with the location information of the no-entry area described with reference to FIG. 9 to judge whether or not a moving spectator has entered a no-entry area. Here, the location information of the user terminal 30 can be acquired based on a satellite positioning signal (GPS signal) received by the user terminal 30. Alternatively, the location information of the user terminal 30 may be acquired based on beacon signals output by multiple beacon signal oscillators arranged at predetermined positions in the stadium.

[0113] When it is determined that a spectator has entered a prohibited entry area (step S40: Yes), the control unit 11 transmits, to the user terminal 30, guidance information warning the spectator to exit the prohibited entry area (step S41).

[0114] Next, the control unit 11 judges whether or not the warning timing has arrived (step S42). In detail, the control unit 11 judges whether or not the warning timing has arrived by comparing the current time with the warning timing. If it is judged that the warning timing has not arrived (step S42: No), the control unit 11 ends the in-motion monitoring process.

[0115] When it is determined that the warning timing has arrived (step S42: Yes), the control unit 11 transmits guidance information to the user terminal 30, warning the user to move quickly (step S43). In detail, the control unit 11 transmits the movement start instruction screen 44 described with reference to Fig. 18 to the user terminal 30. At this time, the user terminal 30 is controlled so as to vibrate strongly by vibration means built into the user terminal 30. This ends the in-movement monitoring process.

[0116] 15, the control unit 11 determines whether or not the seat movement of the audience is completed (step S38). In detail, the control unit 11 obtains information on the current position of the user terminal 30 and compares it with the position information of the latter half of the seats to determine whether or not the seat movement is completed.

[0117] If it is determined that the spectators' seat movements are not complete (step S38: No), the control unit 11 returns to step S37 and performs the movement monitoring process again. On the other hand, if it is determined that the spectators' seat movements are complete (step S38: Yes), the control unit 11 transmits a movement completion notification to the user terminal 30 (step S39).

[0118] 20 shows an example of a move completion notification screen 50 displayed on the user terminal 30. The move completion notification screen 50 has a move completion notification image display area 51 and a move completion notification message display area 52 formed thereon. Spectators can confirm that the movement to the changed seats (later seats) has been completed by visually checking the movement completion notification image display area 51 and the movement completion notification message display area 52. This completes the seat guidance process executed by the control unit 11.

[0119] The electronic ticket management system 1 configured as above can sell seat-changeable electronic tickets. This reduces the distance between spectators and players, improving the sense of unity between them. In addition, it can provide appropriate guidance to spectators who change seats, allowing spectators to change seats smoothly.

[0120] An embodiment of the electronic ticket management device, the electronic ticket sales method, the electronic ticket sales program, the seat movement guidance device, the seat movement guidance method, and the seat movement guidance program has been described above. The above-mentioned embodiment is merely an example for facilitating understanding of the present invention, and does not limit the present invention. In other words, the present invention may be modified or improved without departing from the spirit thereof, and the present invention naturally includes its equivalents. In the above embodiment, the electronic ticket management server 10 has been described as transmitting the guidance information to the user terminal 30 via the push notification server PS, but this is not limiting. The electronic ticket management server 10 may transmit the guidance information to the spectators by sending an email or a short message to the user terminal 30.

[0121] In the above embodiment, the movement route setting table 26 is described as being set with a first route for guiding spectators in the home stands and a second route for guiding spectators in the visitor stands so as to avoid closeness between spectators, but this is not limited thereto. The movement timing setting table 25 may be set with a first timing for guiding spectators in the home stands and a second timing for guiding spectators in the visitor stands so as to avoid closeness between spectators. This makes it possible to prevent congestion during seat movement, as in the above embodiment, and to avoid unnecessary trouble with spectators cheering for the opposing team. The first timing and the second timing may be set so that the spectators can approach each other. This allows the spectators to praise each other's teams for their good performance through seat movement, and deepens interaction between the spectators.

[0122] In the above embodiment, the electronic ticket management server 10 has been described as transmitting a guide route as guide information to the user terminal 30, but together with the guide route, it may also transmit support songs for the soccer team, known as chants, or performance information for enjoying seat movement. The performance information includes information for supporting the soccer team or soccer players, games, quizzes, moving videos from the past, and the like. This provides spectators who have purchased seat-changeable electronic tickets with something interesting to enjoy while they are moving, and makes it possible to improve spectator satisfaction.

[0123] In addition, as the seats move, messages may be shared between spectators who share the same seat in the first and second halves of the show. Specifically, a message is received from a spectator who uses a specific seat in the first half of the show, and the message is forwarded to the spectator who uses the same seat in the second half of the show. This allows one spectator to send a message of praise or encouragement to the other spectator, and it becomes possible to deepen the interaction between spectators through seat movement.

[0124] In addition, a special route may be available for spectators who move around the stands carrying large items such as musical instruments to support a soccer team, which reduces the burden on spectators who move around their seats. Moreover, the special route is not limited to a route passing through the pitch P. The special route may include a route passing in front of the bench. By passing in front of the bench, spectators can enjoy the view from the players and managers waiting on the bench, which can improve spectator satisfaction. The area in front of the bench corresponds to the playing area of ​​the players and managers waiting on the bench.

[0125] An additional fee may also be set for spectators who select a route that passes through the pitch P. In detail, the electronic ticket management server 10 acquires payment information (credit card information, etc.) of spectators who select a route that passes through the pitch P, and collects the additional fee based on the payment information (additional fee collection means). This makes it possible to improve spectator satisfaction while reducing the economic burden on the organizer.

[0126] In the above embodiment, electronic tickets for official soccer matches are sold and spectators are guided to move to their seats, but the business is not limited to soccer. The present invention may be applied to sports other than soccer, such as tennis, basketball, and sumo, or to concerts in which performers change their performance positions during the concert and spectators can change their seats accordingly. [Explanation of symbols]

[0127] 1. Electronic ticket management system 10. Electronic ticket management server 11 Control section 12 Purchase application acceptance unit (purchase application acceptance means, special route selection information acquisition means, identification information acquisition means, payment information acquisition means) 13 Selling price determination unit (selling price determination means, additional fee collection means) 14 Electronic ticket acquisition unit (electronic ticket acquisition means) 15 Electronic ticket transmission unit (electronic ticket transmission means, timing transmission means) 16 Purchase Information Acquisition Department 17 Guidance information acquisition unit (movement timing acquisition means, movement route information acquisition means, warning timing acquisition means, no-entry area acquisition means) 18 Guidance information transmission unit (guidance information transmission means, audience position acquisition means, seat change confirmation means, seat change warning means, exit warning means) 21 Memory section 22 Official Football Match Information DB 23 Spectator seating information DB 24 Electronic ticket information DB 25 Movement timing setting table 26 Movement Route Setting Table 30 User terminals 31, 31A, 31B Purchase application acceptance screen 32 Official match information display area 33 Seat Selection Area 33A First half seat display 34 Operation buttons 35 Sales notification screen 36 QR code display area 37 Seat position display area 38 Route notification screen 41 Standby instruction screen 42 Standby instruction image display area 43 Waiting instruction message display area 44 Movement start instruction screen 45 Movement start instruction image display area 46 Start movement instruction message display area 47 Route Instruction Screen 48 Route instruction image display area 49 Route instruction message display area 50 Movement completion notification screen 51 Movement completion notification image display area 52 Movement completion notification message display area 60 Host terminal B Seat Block Network communication line Pitch PS Push Notification Server ST Soccer Stadium ST1 Main Stand ST2 Back Stand ST3 Behind the goal stand

Claims

1. An electronic ticket vending device that allows a seat to be changed when the main play area of ​​a player participating in a show is changed, a purchase application receiving means for receiving an application for purchasing an electronic ticket from a user terminal used by a user; an electronic ticket acquisition means for acquiring the electronic ticket that associates the pre-seat before the seat change and the post-seat after the seat change; and an electronic ticket sending means for sending the acquired electronic ticket to the user terminal.

2. 2. The electronic ticket vending device according to claim 1, further comprising a timing transmission means for transmitting the timing to the user terminal.

3. A guidance information acquisition means for acquiring guidance information for instructing the seat change; 2. The electronic ticket vending device according to claim 1, further comprising: a guide information transmitting unit for transmitting the obtained guide information to the user terminal.

4. 2. The electronic ticket vending device according to claim 1, further comprising a sales price determination means for determining the sales price of the electronic ticket based on the sales price of the ticket for the pre-change seat and the sales price of the ticket for the post-change seat.

5. The electronic ticket vending device according to claim 4, characterized in that the selling price determination means determines the selling price of the electronic ticket based on the selling price of the ticket for the pre-changed seat, the selling price of the changed ticket, and a predetermined increased price.

6. 2. The electronic ticket vending device according to claim 1, wherein the combination of the original seat and the changed seat is determined by the user.

7. 2. The electronic ticket vending device according to claim 1, wherein the combination of the original seat and the changed seat is determined by a person other than the user.

8. 2. The electronic ticket vending device according to claim 1, wherein the changed seats are seats that spectators can freely select and sit in from among a group of seats.

9. A method for selling electronic tickets that allows a seat to be changed when a main playing area of ​​a player participating in a show is changed, comprising the steps of: a purchase application receiving step of receiving a purchase application for the electronic ticket from a user terminal used by a user; an electronic ticket acquisition step of acquiring the electronic ticket in which the pre-seat before the seat change and the post-seat after the seat change are associated with each other; an electronic ticket sending step of sending the acquired electronic ticket to the user terminal.

10. A computer that processes the sale of electronic tickets that allow players participating in a show to change their seats when their main playing area changes, a purchase application receiving means for receiving an application for purchasing the electronic ticket from a user terminal used by a user; an electronic ticket acquisition means for acquiring the electronic ticket that associates the pre-seat before the seat change with the post-seat after the seat change; An electronic ticket sales program that functions as an electronic ticket transmission means for transmitting the acquired electronic ticket to the user terminal.

11. A seat movement guidance device that guides spectators who change seats during a show, an identification information acquisition means for acquiring identification information of a portable terminal carried by the spectator; A timing acquisition means for acquiring a timing of the seat change; A guidance information acquisition means for acquiring guidance information for guiding the spectators; a guidance information transmitting means for transmitting the guidance information at the timing to a portable terminal specified by the identification information.

12. 12. The seat movement guiding device according to claim 11, wherein the timing is a timing when a main playing area of ​​a player participating in the event is changed.

13. 12. The seat movement guiding device according to claim 11, wherein the guiding information is for guiding a plurality of spectators to the same time period.

14. 12. The seat movement guiding device according to claim 11, wherein the guiding information includes information prompting the user to start moving.

15. 12. The seat movement guiding device according to claim 11, wherein the guiding information includes a guiding route.

16. 12. The seat movement guiding device according to claim 11, wherein the guiding information includes performance information for enjoying the movement accompanying the seat change.

17. 13. The seat movement guidance device of claim 12, wherein the guidance information includes a special route through the play area.

18. A special route selection information acquisition means for acquiring information on selecting the special route; A payment information acquisition means for acquiring payment information of the spectator who selected the special route; 18. The seat movement guiding device according to claim 17, further comprising: a surcharge collection means for collecting a surcharge for the special route based on the payment information.

19. The event is a match-type event, the guidance information includes a first route for guiding a first spectator cheering on one of the opponents and a second route for guiding a second spectator cheering on the other of the opponents; 12. The seat movement guiding device according to claim 11, wherein the first route and the second route are routes that avoid close contact between the first spectators and the second spectators.

20. The event is a match-type event, the guidance information includes a first timing for guiding a first spectator cheering for one of the opponents and a second timing for guiding a second spectator cheering for the other opponent; 12. The seat movement guiding device according to claim 11, wherein the first timing and the second timing are timings for preventing the first spectator and the second spectator from approaching each other.

21. The event is a match-type event, the guidance information includes a first route for guiding a first spectator cheering on one of the opponents and a second route for guiding a second spectator cheering on the other of the opponents; 12. The seat movement guiding device according to claim 11, wherein the first path and the second path are paths along which the first spectators and the second spectators approach each other.

22. The event is a match-type event, the guidance information includes a first timing for guiding a first spectator cheering for one of the opponents and a second timing for guiding a second spectator cheering for the other opponent; 12. The seat movement guiding device according to claim 11, wherein the first timing and the second timing are timings at which the first spectator and the second spectator can approach each other.

23. a seat change confirmation means for confirming whether or not the spectator has made the seat change; a warning timing acquisition means for acquiring a warning timing regarding the seat change; The seat movement guidance device as described in claim 11, characterized in that it further comprises a seat change warning means for issuing a warning to the mobile terminal to encourage the spectator to change seats if the seat change confirmation means is unable to confirm the seat change of the spectator by the warning timing.

24. The seat change confirmation means Obtaining the position of the spectator who will make the seat change and the position of the changed seat after the seat change; The seat movement guiding device according to claim 23, characterized in that it is confirmed whether the spectator has made the seat change based on the acquired position of the spectator and the position of the changed seat.

25. A spectator position acquisition means for acquiring the position of the spectator who performs the seat change; a no-entry area acquisition means for acquiring a no-entry area into which the spectators are prohibited from entering; The seat movement guidance device as described in claim 11, characterized in that it further comprises an exit warning means for issuing a warning to the mobile terminal urging the spectator to exit if it is determined that the spectator has entered the no-entry area based on the spectator's position and the no-entry area.

26. A seat movement guidance method for guiding spectators who change seats during a performance, comprising the steps of: an identification information acquisition step of acquiring identification information of a mobile terminal carried by the spectator; a timing acquisition step of acquiring a timing of the seat change; a guidance information acquisition step for acquiring guidance information for guiding the spectators; a guidance information transmitting step of transmitting the guidance information at the timing to a portable terminal specified by the identification information.

27. A computer that performs seat movement guidance processing to guide spectators who change seats during a performance, an identification information acquisition means for acquiring identification information of a portable terminal carried by the spectator; A timing acquisition means for acquiring a timing of the seat change; a guidance information acquisition means for acquiring guidance information for guiding the spectators; A seat movement guidance program that causes a portable terminal specified by the identification information to function as a guidance information transmitting means for transmitting the guidance information at the timing.

Images