Information processing device, information processing method, and program

Abstract

To provide a technology that enables location providers of facilities to receive revenue distribution based on usage records of the facilities related to specified business.SOLUTION: A location provider information acquisition unit 51 acquires respective pieces of information on an A-railroad company and a B-railroad company. A contract contribution information acquisition unit 52 acquires contract contribution information that associates the information on the A-railroad company and the B-railroad company that contributed to franchise contracts with information on the franchisees. A usage record information acquisition unit 53 acquires usage record information as information related to usage of a locker device 4-A installed at an A-railroad location LA and a locker device 4-B installed at a B-railroad location LB, in association with the information on the franchisees. A revenue distribution calculation unit 54 calculates distribution of revenues related to the usage of the locker device 4-A and the locker device 4-B to location providers based on the usage record information stored in a usage record information DB 73 and the contract contribution information stored in a contract contribution information DB 72.SELECTED DRAWING: Figure 5

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] Conventionally, a system is known that recommends permission to use a membership-based system whose category is "travel" to a service provider that provides a locker service (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 7052129 Summary of the Invention [Problem to be solved by the invention]

[0004] In recent years, there has been a demand for a mechanism that allows facility location providers to receive revenue distribution based on the actual usage of facilities (lockers, etc.) related to a specified business, but this demand has not been adequately met.

[0005] The present invention has been made in consideration of the above circumstances, and aims to provide a technology that enables a facility location provider to receive revenue distribution based on the usage record of the facility for a specified business. [Means for solving the problem]

[0006] In order to achieve the above object, an information processing device according to one aspect of the present invention comprises: a location provider information acquiring means for acquiring information on a location provider that provides a location where equipment for depositing or retrieving an item related to a predetermined business can be installed; a contract contribution information acquisition means for acquiring contract contribution information that associates information of the location provider who has contributed to a contract that allows a business operator related to the specified business to use the facility for the specified business with business operator information as information related to the business operator; a usage history information acquiring means for acquiring usage history information as information related to the use of the facility by a customer of the predetermined business in association with the business information; a revenue share calculation means for calculating a share of the revenue related to the use of the facility to the location provider based on the usage record information and the contract contribution information; Equipped with.

[0007] An information processing method and a program corresponding to the information processing device according to one aspect of the present invention are also provided as an information processing method and a program according to one aspect of the present invention. Effect of the Invention

[0008] According to the present invention, a location provider of a facility can receive a share of profits based on the utilization record of the facility related to a predetermined business. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a diagram showing an overview of a service provided by an information processing device according to an embodiment of the present invention. [Diagram 2] FIG. 2 is a diagram showing an overview of revenue distribution, which is a feature of the present service shown in FIG. 1. [Diagram 3] 1 is a block diagram showing a configuration of an information processing system including an information processing device according to an embodiment of the present invention. [Figure 4] 4 is a block diagram showing an example of a hardware configuration of a server as an information processing device according to one embodiment of the present invention in the information processing system shown in FIG. 3. FIG. [Diagram 5] 5 is a functional block diagram showing an example of a functional configuration of a server in FIG. 4 that constitutes the information processing system in FIG. 3. [Figure 6]FIG. 4 is an image diagram showing an overview of an article delivery service using the information processing system of FIG. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] Before describing an embodiment of an information processing device of the present invention, an overview of a service to which the embodiment of the information processing device is applied (hereinafter, referred to as "this service") will be described. FIG. 1 is a diagram showing an overview of the present service provided by an information processing device according to one embodiment of the present invention.

[0011] First, the service's features are that it allows facility location providers (e.g., railway operators, real estate businesses, shopping mall operators, local governments, etc.) to receive revenue distribution based on the usage record of facilities (e.g., lockers, etc.) related to specified businesses (e.g., retail stores, e-commerce affiliates, rental / car sharing stores, dry cleaning stores, subscription rental stores, etc.). In this embodiment, the facility is described as a locker (for example, a locker device indicated by reference numerals 4-A and 4-B) and the location provider is described as a railway company A and a railway company B.

[0012] At "XX Station," a locker device 4-A used in this service is installed at Railway Company A's location LA managed by Railway Company A by the service provider ST of this service (see Figure 2). Similarly, at "XX Station" at railway location B LB managed by railway company B, a locker device 4-B to be used in this service is installed by the service provider ST of this service (see FIG. 2).

[0013] In this embodiment, purchasers U1 and U2 use trains of railway company A for commuting to work or school, etc. Also, purchaser U3 uses trains of railway company B for commuting to work or school, etc. For example, the service may be used to transfer from a train of railway company A to a train of railway company B at "XX station."

[0014] In this service, for example, when a purchaser U1 orders an item BP as a specified product or an item to be used for a specified service, the item BP is delivered by a delivery person KAH1 and stored (deposited) in a specified closed space of a locker device 4-A installed at Railway A location LA of Railway A company. When the article BP is stored in a predetermined closed space of the locker device 4-A, the purchaser U1 is notified of the fact that the article BP has been stored. Upon receiving the notification, the purchaser U1 goes to the locker device 4-A at a time that is convenient for him / her, takes out the item BP from a designated closed space, and receives the item BP. As a flow of the goods BP after an order is placed by the purchaser U1 as described above, the route R1 shown in FIG. 1 can be used as a reference. The deliverer KAH1 who delivered the item BP ordered by the purchaser U1 is a deliverer who belongs to, for example, an affiliated store that has entered into a contract with the service provider ST (see Figure 2) and become affiliated, for example, to be able to use the locker device 4-A installed at the A railway location LA for a specified business purpose through (contribution to) the sales activities and sales efforts of the A railway company.

[0015] In addition, in this service, for example, when a purchaser U2 orders an item BP as a specified product or an item to be used for a specified service, the item BP is delivered by a delivery person KBH2 and stored (deposited) in a specified closed space of a locker device 4-A installed at Railway Company A's Railway Location LA. When the article BP is stored in a predetermined closed space of the locker device 4-A, the purchaser U2 is notified of the fact that the article BP has been stored. Upon receiving the notification, the purchaser U2 goes to the locker device 4-A at a time that is convenient for him / her, takes out the item BP from a designated closed space, and receives the item BP. As a flow of the goods BP after an order is placed by the purchaser U2 as described above, the route R2 shown in FIG. 1 can be used as a reference. The deliverer KBH2 who delivered the item BP ordered by the purchaser U2 is a deliverer who belongs to, for example, an affiliated store that has entered into a contract with the service provider ST (see Figure 2) and become affiliated, for example, to be able to use the locker device 4-B installed at the B railway location LB for a specified business purpose through (contribution to) the sales activities and sales efforts of the B railway company. In this embodiment, the delivery person KBH2 delivers the item BP to the locker device 4-A instead of the locker device 4-B, as specified by the purchaser U2, and stores the item BP in a specified closed space.

[0016] In addition, in this service, for example, when a purchaser U3 orders an item BP as a specified product or an item to be used for a specified service, the item BP is delivered by a delivery person KBH1 and stored (deposited) in a specified closed space of a locker device 4-B installed at Railway Company B's Railway Location LB. When the item BP is stored in a predetermined closed space of the locker device 4-B, the purchaser U3 is notified of the fact that the item BP has been stored. Upon receiving the notification, the purchaser U3 goes to the locker device 4-B at a time that is convenient for him / her, takes out the item BP from a designated closed space, and receives the item BP. As a flow of goods BP after an order is placed by purchaser U3 as described above, route R3 shown in FIG. 1 can be used as a reference. The deliverer KBH1 who delivered the item BP ordered by the purchaser U3 is a deliverer who belongs to, for example, an affiliated store that has entered into a contract with the service provider ST (see Figure 2) and become affiliated, for example, to be able to use the locker device 4-B installed at the B railway location LB for a specified business purpose through (contribution to) the sales activities and sales efforts of the B railway company.

[0017] In this service, Railway Company A, which is the provider of Railway Location A LA, and Railway Company B, which is the provider of Railway Location B LB, can each receive revenue sharing based on the usage history of locker device 4-A and locker device 4-B. An overview of this revenue sharing will be explained with reference to Figure 2. FIG. 2 is a diagram showing an overview of revenue distribution, which is a feature of the present service shown in FIG.

[0018] For the service provider ST, railway company A and railway company B are the providers of railway location A LA and railway location B LB, which are the locations where locker device 4-A and locker device 4-B are installed, and this service develops a business model in which a running fee is paid at least the more the operation of locker device 4-A and locker device 4-B increases. In other words, if the operation of the locker device 4-A increases, the profits of railway company A will increase, and if the operation of the locker device 4-B increases, the profits of railway company B will increase. By developing such a business model, Railway Company A has an incentive to try to acquire new franchisees, for example, who will use the locker device 4-A of the service provider ST for a specified business purpose. Similarly, Railway Company B has an incentive to try to acquire new franchisees, for example, who will use the locker device 4-B of the service provider ST for a specified business purpose. The problem here is that in the case of a station where transfers are possible, such as "XX Station," there is a possibility that excessive competition for affiliated stores may occur between Railway Company A and Railway Company B. Therefore, in this service, for example, even if a locker device 4-A installed at Railway Location A LA of Railway Company A is used by a user (purchaser U2) of an affiliated store acquired by Railway Company B, a specified running fee will be paid.

[0019] In FIG. 2, the service provider ST, through the sales activities and sales efforts of railway company A (through contributions), for example, makes it possible to use locker device 4-A installed at railway location A LA for a specified business purpose by entering into a specified contract with each of a number of affiliated stores that wish to join. The member store KA1 is, for example, a dry cleaning store. The member store KA2 is, for example, a retail store A. The member store KAn (n is an integer value of 1 or more) is, for example, a subscription rental store. In addition, the service provider ST makes it possible, for example, to use the locker device 4-B installed at the B railway location LB for a specified business purpose through the sales activities and sales efforts of the B railway company (through contributions), and enters into specified contracts with each of a number of affiliated stores that wish to join. The member store KB1 is, for example, an EC site, the member store KB2 is, for example, a retail store B, and the member store KBn (n is an integer value of 1 or more) is, for example, a liquor store.

[0020] In this service, for example, when a purchaser U1 requests an affiliated dry cleaning store KA1 to have a shirt dry cleaned, the cleaned shirt is delivered by a delivery person KAH1 belonging to the affiliated dry cleaning store KA1 and stored (deposited) in a designated closed space of a locker device 4-A installed at railway location LA. As a result of such use by purchaser U1, usage record information MR1 is sent from member store KA1 to service provider ST.

[0021] In addition, in this service, for example, when a purchaser U2 purchases vegetables from affiliated store KB2, which is retail store B, and requests delivery, the vegetables are delivered by delivery person KBH2 belonging to affiliated store KB2 and stored (deposited) in a specified closed space of locker device 4-A installed at railway location LA, A. As a result of such use by purchaser U2, usage record information MR2 is sent from member store KB2 to service provider ST.

[0022] In addition, in this service, for example, when a purchaser U3 purchases a product from affiliated store KB1, which is an e-commerce site, and requests delivery, the product requested for delivery is delivered by a delivery person KBH1 belonging to affiliated store KB1, and stored (deposited) in a designated closed space of locker device 4-B installed at railway location B LB. By such use by the purchaser U3, the service provider ST receives the usage record information MR3 from the affiliated store KB1.

[0023] In this service, the distribution of revenue relating to the use of locker device 4-A and locker device 4-B is calculated based on the usage history information, including the usage history information MR1, usage history information MR2, and usage history information MR3 as described above, and the contract contribution information described below.The revenue MRB1 and revenue MRB2 based on this calculation are then distributed to Railway Company A, and revenue MRB3 is distributed to Railway Company B, respectively. The contract contribution information is information obtained by associating information on Railway Company A and Railway Company B, which contributed to the contracts of the multiple member stores, with information on the multiple member stores.

[0024] As explained above with reference to Figures 1 and 2, according to this service, Railway Company A and Railway Company B can each receive a share of the profits based on the usage history of locker device 4-A and locker device 4-B related to the respective business operations of the multiple member stores.

[0025] Although not shown in Figures 1 and 2, the present service may give preferential treatment to Railway Company A and Railway Company B, which are location providers that contributed to the contract, when calculating the distribution of the profits. In other words, when calculating the distribution of profits, the distribution to Railway Company A and Railway Company B, which contributed to the respective contracts of the multiple member stores, may be calculated on terms favorable to said Railway Company A and Railway Company B. This service can provide an incentive for Railway Company A and Railway Company B to actively contribute to the contract.

[0026] Although not shown in FIGS. 1 and 2, the service may also distribute revenue to location providers who do not contribute to the contract. That is, when calculating the distribution of profits, a calculation may be made to distribute profits to location providers who have not contributed to the contract. This service allows location providers to give the location provider an incentive to share revenue by allowing other location providers to use the locker devices installed at the locations they provide for business operations related to the business operations that the location provider contributed to the contract for.

[0027] Next, an information processing system including an information processing device according to an embodiment of the present invention will be described with reference to FIG. FIG. 3 is a block diagram showing a configuration of an information processing system including an information processing device according to an embodiment of the present invention.

[0028] The information processing system shown in Figure 3 is configured to include a server 1, an A railway company device 2-A, a B railway company device 2-B, a locker management system 3, locker device 4-A and locker device 4-B, affiliated store device 5-A1 through affiliated store device 5-An (n is an integer value of 1 or greater), affiliated store device 5-B1 through affiliated store device 5-Bn (n is an integer value of 1 or greater), deliverer terminal 6-A1 through deliverer terminal 6-An (n is an integer value of 1 or greater), deliverer terminal 6-B1 through deliverer terminal 6-Bn (n is an integer value of 1 or greater), and purchaser terminal 7-1 through purchaser terminal 7-k (k is an integer value of 1 or greater).

[0029] The server 1, the A railway company device 2-A, the B railway company device 2-B, the locker management system 3, the affiliated store device 5-A1 through the affiliated store device 5-An (n is an integer value of 1 or greater), the affiliated store device 5-B1 through the affiliated store device 5-Bn (n is an integer value of 1 or greater), the deliverer terminal 6-A1 through the deliverer terminal 6-An (n is an integer value of 1 or greater), the deliverer terminal 6-B1 through the deliverer terminal 6-Bn (n is an integer value of 1 or greater), and the purchaser terminal 7-1 through the purchaser terminal 7-k are connected to each other via a network N such as the Internet.

[0030] The server 1 is an information processing device managed by the service provider ST of this service (FIGS. 1 and 2). The server 1 executes various processes for realizing this service while appropriately communicating with the A railway company device 2-A, the B railway company device 2-B, the locker management system 3, the affiliated store device 5-A1 through the affiliated store device 5-An, the affiliated store device 5-B1 through the affiliated store device 5-Bn, the deliverer terminal 6-A1 through the deliverer terminal 6-An, the deliverer terminal 6-B1 through the deliverer terminal 6-Bn, and the purchaser terminal 7-1 through the purchaser terminal 7-k.

[0031] The A railway company device 2-A is an information processing device operated by the A railway company, and is configured with a smartphone, a tablet, a personal computer, or the like. The B railway company device 2-B is an information processing device operated by the B railway company, and is configured with a smartphone, a tablet, a personal computer, or the like. In this embodiment, Railway Company A and Railway Company B are cited as location providers, but there may be other location providers in addition to Railway Company A and Railway Company B, in which case it is assumed that there are separate information processing devices operated by the separate location providers.

[0032] The locker management system 3 is composed of a locker device 4-A installed at railway location A LA and a locker device 4-B installed at railway location B LB, and a management server (not shown) that manages the locker device 4-A and the locker device 4-B. Locker device 4-A and locker device 4-B each include a locker device main body having a plurality of locker boxes 41 (see FIG. 6), a temperature adjustment unit that controls, for example, the temperature state of each of the plurality of locker boxes 41, and a lock / unlock control unit that controls the locking / unlocking of the entrances and exits of each of the plurality of locker boxes 41. The plurality of locker boxes 41 are closed spaces for storing items BP (see FIG. 6) and the like. For the sake of convenience, an example in which the locker device 4-A and the locker device 4-B are connected to the network N is shown here, but this is not limiting. In other words, the locker device 4-A and the locker device 4-B may be configured to be controlled without being connected to the network N.

[0033] The affiliated store devices 5-A1 to 5-An are information processing devices operated by the affiliated stores KA1 to KAn, respectively, and are configured with a smartphone, a tablet, a personal computer, or the like. In the case of Figure 2, affiliated stores KA1 to KAn include affiliated store KA1 which is a dry cleaning store, affiliated store KA2 which is an A retail store, and affiliated store KAn which is a subscription rental store, and are affiliated stores that have become affiliated through (contributions to) the sales activities and sales efforts of A Railway Company.

[0034] The affiliated store devices 5-B1 to 5-Bn are information processing devices operated by the affiliated store KB1 to KBn, respectively, and are configured with a smartphone, a tablet, a personal computer, or the like. In the case of Figure 2, affiliated stores KB1 to KBn include affiliated store KB1 which is an e-commerce site, affiliated store KB2 which is a B retail store, and affiliated store KBn which is a liquor store, and are affiliated stores that have become affiliated through (contributions to) the sales activities and sales efforts of B Railway Company. In this embodiment, the member store devices 5-A1 through 5-An and the member store devices 5-B1 through 5-Bn will be simply referred to as the member store devices 5 when there is no need to distinguish between them.

[0035] The deliverer terminals 6-A1 to 6-An are information processing devices operated by deliverers KAH1 to KAHn (n is an integer value greater than or equal to 1) belonging to affiliated stores KA1 to KAn, respectively, and are composed of a smartphone, tablet, personal computer, etc.

[0036] The deliverer terminals 6-B1 to 6-Bn are information processing devices operated by deliverers KBH1 to KBHn (n is an integer value greater than or equal to 1) belonging to affiliated stores KB1 to KBn, respectively, and are composed of a smartphone, tablet, personal computer, etc. In this embodiment, when there is no need to distinguish between them, the deliverer terminals 6-A1 through 6-An and the deliverer terminals 6-B1 through 6-Bn will be referred to simply as the deliverer terminals 6.

[0037] Purchaser terminal 7-1 to purchaser terminal 7-k are information processing devices operated by purchasers U1 to Un (n is an integer value of 1 or more), respectively, and are configured with a smartphone, a tablet, a personal computer, or the like. In this embodiment, the purchaser terminals 7-1 to 7-k will be simply referred to as the purchaser terminals 7 when there is no need to distinguish between them.

[0038] FIG. 4 is a block diagram showing an example of a hardware configuration of a server as an information processing device according to an embodiment of the present invention in the information processing system shown in FIG.

[0039] The server 1 comprises a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an output unit 16, an input unit 17, a memory unit 18, a communication unit 19, and a drive 20.

[0040] The CPU 11 executes various processes according to a program recorded in the ROM 12 or a program loaded from the storage unit 18 into the RAM 13 . The RAM 13 also stores data and the like necessary for the CPU 11 to execute various processes.

[0041] The CPU 11, the ROM 12, and the RAM 13 are connected to one another via a bus 14. An input / output interface 15 is also connected to the bus 14. An output unit 16, an input unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input / output interface 15.

[0042] The output unit 16 is configured with a display such as a liquid crystal display, and displays various images. The input unit 17 is composed of various hardware buttons and the like, and inputs various information in response to instructions given by an operator.

[0043] The storage unit 18 is configured with a dynamic random access memory (DRAM) or the like, and stores various data. The communication unit 19 controls communications between other devices (the A railway company device 2-A, the B railway company device 2-B, the locker management system 3, the affiliated store device 5, the delivery person terminal 6, and the purchaser terminal 7 in Figure 3) via a network N including the Internet.

[0044] The drive 20 is provided as necessary. Removable media 30, which may be a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, is appropriately mounted in the drive 20. The program read from the removable media 30 by the drive 20 is installed in the storage unit 18 as necessary. The removable media 30 can also store various data stored in the storage unit 18 in the same manner as the storage unit 18.

[0045] Although not shown, among the information processing system of Figure 3, the A railway company device 2-A, the B railway company device 2-B, the locker management system 3, the affiliated store device 5, the delivery person terminal 6, and the purchaser terminal 7, etc. can also be configured in a similar manner to the hardware configuration of the server 1 in Figure 4, and therefore their explanation will be omitted. However, in the case where the affiliated store device 5, the deliverer terminal 6, the purchaser terminal 7, etc. are configured as a smartphone or a tablet, the output unit 16 and the input unit 17 are assumed to have a touch panel.

[0046] 4, various processes described below can be executed in the server 1. As a result, the service provider ST can provide various services described below to the purchasers U1 to Un.

[0047] The functional configuration of the server 1 of the information processing system of FIG. 3 will be described with reference to FIG. FIG. 5 is a functional block diagram showing an example of a functional configuration of the server of FIG. 4 constituting the information processing system of FIG.

[0048] As shown in FIG. 5, the CPU 11 of the server 1 functions as a location provider information acquisition unit 51, a contract contribution information acquisition unit 52, a usage history information acquisition unit 53, a revenue distribution calculation unit 54, a usage permission information acquisition unit 55, a locker management unit 56, an electronic key control unit 57, and a history management unit 58. In addition, one area of ​​the memory unit 18 of the server 1 stores a location provider information DB71, a contract contribution information DB72, a usage record information DB73, a usage permission information DB74, a purchaser DB75, a locker DB76, an electronic key DB77, and a history DB78.

[0049] The location provider information acquisition unit 51 acquires information about location providers who provide locations where equipment can be installed where items related to a specified business can be deposited or retrieved, and stores the acquired information about the location providers in the location provider information DB71. Specifically, the location provider information acquisition unit 51 acquires information on railway company A and railway company B, and stores the acquired information on railway company A and railway company B in location provider information DB71 (location provider information).

[0050] The contract contribution information acquisition unit 52 acquires contract contribution information that associates information about location providers who have contributed to a contract that allows a business operator related to a specified business to use facilities for the specified business, with business operator information as information related to the above-mentioned business operator, and stores the acquired contract contribution information in the contract contribution information DB 72 (contract contribution information). Specifically, the contract contribution information acquisition unit 52 acquires contract contribution information that associates information about Railway Company A and Railway Company B, which contributed to the affiliation contract with the affiliated store, with information about the affiliated store (i.e., business information), and stores the acquired contract contribution information in the contract contribution information DB 72. The information on the affiliated stores (i.e., business information) is also stored in the contract contribution information DB 72.

[0051] The usage history information acquisition unit 53 acquires usage history information relating to the use of the facility by a customer of a specified business in association with the business information, and stores the acquired usage history information in the usage history information DB 73. Specifically, the usage record information acquisition unit 53 acquires usage record information relating to the usage of the locker device 4-A installed at railway location A LA and the locker device 4-B installed at railway location B LB in association with the above-mentioned affiliated store information (business information), and stores the acquired usage record information in the usage record information DB73 (usage record information: usage record information).

[0052] The revenue distribution calculation unit 54 calculates the distribution of revenue related to the use of locker device 4-A and locker device 4-B to railway company A and railway company B based on the usage history information stored in usage history information DB73 and the contract contribution information stored in contract contribution information DB72, and distributes revenue (revenue MRB1, revenue MRB2, revenue MRB3 in Figure 2) to railway company A and railway company B via railway company device 2-A and B railway company device 2-B based on the calculated distribution of revenue.

[0053] This allows railway company A and railway company B to receive revenue share based on the usage record of locker device 4-A and locker device 4-B, respectively.

[0054] The profit distribution calculation unit 54 may perform calculations to distribute profits under favorable conditions to Railway Company A and Railway Company B, which contributed to the contract. The revenue share calculation unit 54 may also perform calculations to share revenue with location providers who have not contributed to the contract.

[0055] The license information acquisition unit 55 acquires license information to the effect that the equipment installed at the location provided by the location provider is permitted to be used for business of a business entity related to a specified business for which the location provider has not contributed to the contract, and stores the acquired license information in a license information DB 74 (license information). Specifically, the license information acquisition unit 55 acquires license information to the effect that Railway Company A and Railway Company B grant permission to use the locker device 4-A installed at Railway Location A LA of Railway Company A and the locker device 4-B installed at Railway Location B LB of Railway Company B for the business of an operator related to a specified business that is not contributed to the contract, and stores the acquired license information in the license information DB 74.

[0056] The purchaser DB75 stores and manages various information regarding purchasers U1 to Uk (k is an integer value greater than or equal to 1; purchasers where k is an integer value greater than or equal to 4 are not shown) (hereinafter referred to as "purchaser information"). Specifically, information that uniquely identifies the purchaser (hereinafter referred to as "purchaser ID"), the purchaser's name, address, contact information (telephone number, email address), account information, etc. are stored and managed in the purchaser DB75. Furthermore, information for uniquely identifying the purchaser terminal 7 used by the purchaser (such as a telephone number or a Bluetooth (registered trademark) device name) is also stored and managed in the purchaser DB 75. In addition to the purchaser information, the purchaser DB 75 also stores and manages various information about the purchaser to be authenticated that is transmitted from each of the purchaser terminals 7 (hereinafter referred to as "authenticated purchaser information").

[0057] The locker DB 76 stores locker information. Specifically, information for uniquely identifying locker device 4-A and locker device 4-B (hereinafter referred to as "locker ID"), information for uniquely identifying a specific locker box 41 among a plurality of locker boxes 41 (see FIG. 6) in locker device 4-A and locker device 4-B (hereinafter referred to as "box number"), location information showing the installation locations of locker device 4-A and locker device 4-B, function setting information in which the functions of locker device 4-A and locker device 4-B are respectively set, information on the usage status (item deposit status) of locker device 4-A and locker device 4-B, and information on the temperature set in each locker box 41 in locker device 4-A and locker device 4-B and the temperature status, etc. are stored in the locker DB 76. In other words, closed space state information is stored.

[0058] Furthermore, the locker DB 76 stores information relating to one or more locker boxes 41 associated with each locker ID. Specifically, information such as the lock status of the locker box 41, the telephone number of the terminal that issued the unlock command, the purchaser ID of the purchaser, the electronic key for unlocking, etc. are stored and managed in the locker DB 76. Furthermore, in the locker DB 76, information relating to reservations for use of the locker devices 4-A and 4-B is stored and managed as reservation information on a purchaser (user) basis. The reservation information specifically includes, for example, the purchaser ID, the box number of the locker box 41, the reservation date, the date on which the locker box 41 will actually be used, and the time period during which the locker box 41 will be used. The locker DB 76 may store information about the time set by the purchaser for receipt and information about the expiration date.

[0059] The electronic key DB 77 stores information about electronic keys such as URL keys. Specifically, in the electronic key DB 77, information such as a locker ID, a box number, and a purchaser ID is stored in association with each URL key.

[0060] In the history DB 78, the usage history, temperature control history, etc. of the locker device 4-A and the locker device 4-B are stored and managed for each locker box 41. The usage history of the locker device 4-A and the locker device 4-B includes the unlocking time, the contents, the locking time, etc. The temperature control history includes the temperature change time, the contents, the duration of the temperature change, etc. In addition, if context information (such as an image) is acquired when the door is locked or unlocked, the context information is stored in association with the locking and unlocking times.

[0061] The locker management unit 56 in the CPU 11 of the server 1 manages the locker management system 3. Specifically, it manages the locker devices 4-A and locker devices 4-B installed at various locations, and the locker boxes 41 provided in each of the locker devices 4-A and 4-B. The locker management unit 56 has a closed space state control unit 56-1, and acquires information on the usage status of each of the multiple locker boxes 41. It also switches the temperature state of each of the multiple locker boxes 41. It also acquires information on door closure detection from a specific locker box 41 designated by the purchaser.

[0062] In addition, the locker management unit 56 executes a collection request when the purchaser does not come to receive the item by a preset time or when the order is canceled due to reasons related to the management of the expiration date.

[0063] When the electronic key control unit 57 receives a request for provision of a specified item such as a merchandise from the purchaser terminal 7 and recognizes that the specified item has been stored and locked in a specified locker box 41 designated by the purchaser, it provides an electronic key to the purchaser terminal 7. In addition, the electronic key control unit 57 provides an electronic key to the deliverer terminal 6 when a specific locker box 41 designated by the purchaser is locked. In addition, when sharing permission information is transmitted from the purchaser terminal 7 to the server 1, the electronic key control unit 57 provides an electronic key for unlocking a specific locker box 41 designated by the purchaser, for example, to the purchaser terminal 7 of the purchaser, and also provides the electronic key to, for example, the purchaser terminal 7 of another purchaser.

[0064] The electronic key control unit 57 as described above includes an electronic key generation unit 57-1, an electronic key management unit 57-2, and an electronic key provision unit 57-3. The electronic key generating unit 57-1 generates an electronic key (for example, a URL key) for unlocking a specific locker box 41 designated by a purchaser and in a locked state. The electronic key management unit 57-2 associates the generated electronic key with other information and stores them in the electronic key DB 77. Specifically, the electronic key management unit 57-2 stores and manages the URL key generated by the electronic key generation unit 57-1 in the electronic key DB 77 in association with the purchaser ID of the purchaser. When a predetermined condition is satisfied, the electronic key providing unit 57-3 provides an electronic key via the network N to the purchaser terminal 7 of the purchaser to which the delivery is to be sent and to the deliverer terminal 6 of the deliverer. Examples of the specified conditions include when payment for an item (a specified product desired by the purchaser or an item to be used for a specified service) has been completed, or when all deliveries to the specified locker boxes 41 determined above have been completed.

[0065] When an electronic key (eg, a URL key) is used to unlock the door via, for example, BT communication (Bluetooth wireless communication (Bluetooth (registered trademark))) of the purchaser terminal 7, the history management unit 58 associates the information and manages it. Specifically, when unlocking is performed, the history management unit 58 associates information indicating the unlocking of the locker box 41 (unlocking time, URL key, etc.), the telephone number of the purchaser terminal 7 used to unlock, and the purchaser ID of the purchaser U, and manages the history information as the usage history of the locker device 4-A and the locker device 4-B.

[0066] Furthermore, the history management unit 58 stores the acquired context information in the history information as necessary. Examples of context information include the model identification number of the purchaser terminal 7 obtained by BT wireless communication, images taken by the delivery person using the delivery person terminal 6 of locker device 4-A and locker device 4-B when the door of the locker box 41 is opened or closed, and an image of the delivery person using the delivery person terminal 6 to store the specified item in the locker box 41. Additionally, the context information may include an image of the inside of the locker box 41 taken by the purchaser or the other purchaser who is to receive the item first, when sharing permission information indicating permission to share with other purchasers has been sent to the server 1. In addition, images captured by security cameras installed in the locker device 4-A and the locker device 4-B may also be included.

[0067] The history management unit 58 manages the usage history of the locker device 4-A and the locker device 4-B. The history management unit 58 also stores the usage history of the locker device 4-A and the locker device 4-B in the history DB 78. The history management unit 58 invalidates the electronic key used for unlocking immediately after use. Note that the process of immediately invalidating the electronic key may be performed by the electronic key control unit 57.

[0068] FIG. 6 is a conceptual diagram showing an overview of an article delivery service using the information processing system of FIG.

[0069] As shown in Figure 6, in this service, a purchaser U3 operates a purchaser terminal 7-3 to access an application site AP, purchases an item BP (product) sold by affiliated store KB1, and when payment is executed, a delivery request is sent from affiliated store device 5B-1 of affiliated store KB1 to a deliverer terminal 6-B1. The deliverer KBH1 who receives the delivery request carries the item BP (goods) to the locker device 4-B, stores it in the designated locker box 41, and closes the door.

[0070] At this time, the deliverer terminal 6-B1 of the deliverer KBH1 detects the closure of the door of the locker device 4-B through the BT wireless communication function with the locker device 4-B and notifies the server 1. Then, the server 1, upon receiving a door closure detection notification from the deliverer terminal 6-B1, determines that the specified conditions for payment have been met, issues an electronic key, and provides the electronic key to the purchaser terminal 7-3 of the purchaser U3.

[0071] Purchaser U3 receives the electronic key for purchaser terminal 7-3 and goes to "XX Station" where locker device 4-B is installed to pick up the item BP (goods). When purchaser U3 operates purchaser terminal 7-3 in the BT area near locker device 4-B, unlocking information including the electronic key is received by locker device 4-B via the BT wireless communication function. In the locker device 4-B, when the authentication of the electronic key is successful through the electronic key authentication process, the door of the predetermined locker box 41 in the locker device 4-B is opened, and the article BP (goods) in the box can be received. Specifically, the authentication of the electronic key by the locker device 4-B is performed by comparing the electronic key downloaded from the server 1 to the purchaser terminal 7-3 with the electronic key stored in the locker device 4-B. When the authentication of the electronic key by the locker device 4-B is successful, the locker box 41 in which the item BP (goods) is stored is unlocked. This allows the purchaser U3 to receive the item BP (goods) stored in the locker device 4-B.

[0072] Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the scope that can achieve the object of the present invention are considered to be included in the present invention.

[0073] In the above embodiment, the "predetermined business" includes, for example, business related to retail stores, EC affiliated stores, rental car / car sharing stores, dry cleaning stores, and subscription rental stores. The "goods" include, for example, merchandise, vehicle keys, clothing, etc. The "location providers" include, for example, railway operators, real estate operators, shopping mall operators, local governments, etc.

[0074] Furthermore, the system configuration shown in FIG. 3 and the hardware configuration of the server 1 shown in FIG. 4 are merely examples for achieving the object of the present invention, and are not particularly limited.

[0075] In addition, the functional block diagram shown in Fig. 5 is merely an example and is not particularly limited. In other words, it is sufficient that the information processing system in Fig. 3 is provided with a function capable of executing the above-mentioned various processes as a whole, and the functional blocks and databases used to realize this function are not particularly limited to the example in Fig. 5.

[0076] Furthermore, the locations of the functional blocks and databases are not limited to those shown in FIG. 5 and may be arbitrary. For example, at least some of the functional blocks and databases arranged on the server 1 side may be provided on the A railway company device 2-A side, the B railway company device 2-B side, the affiliated store device 5 side, the delivery person terminal 6 side, the purchaser terminal 7 side, or another information processing device not shown.

[0077] Furthermore, the above-described series of processes can be executed by hardware or software. Furthermore, one functional block may be configured as a single piece of hardware, a single piece of software, or a combination of both.

[0078] When the series of processes is executed by software, the program constituting the software is installed into a computer or the like from a network or a recording medium. The computer may be a computer implemented with dedicated hardware. Furthermore, the computer may be a computer capable of executing various functions by installing various programs thereon, such as a server, a general-purpose smartphone, or a personal computer.

[0079] A recording medium containing such a program may be composed not only of a removable medium (not shown) that is distributed separately from the device main body in order to provide the program to the user, but also of a recording medium that is provided to the user in a pre-installed state in the device main body.

[0080] In this specification, the steps of describing a program to be recorded on a recording medium include not only processes that are performed chronologically according to the order, but also processes that are not necessarily performed chronologically but are executed in parallel or individually.

[0081] In summary, it is sufficient for an information processing device to which the present invention is applied to have the following configuration, and various embodiments can be adopted. That is, an information processing device to which the present invention is applied (for example, the server 1 in FIG. 3 to FIG. 5) location provider information acquisition means (e.g., location provider information acquisition unit 51 in FIG. 5 ) for acquiring information (e.g., location provider information stored in location provider information DB 71 in FIG. 5 ) of location providers (e.g., railway company A and railway company B in FIG. 1 and FIG. 2 ) that provide locations (e.g., railway location LA and railway location LB in FIG. 1 and FIG. 2 ) that can install facilities (e.g., locker device 4-A and locker device 4-B in FIG. 1 ) that can deposit or retrieve items (e.g., item BP in FIG. 1 ) related to a predetermined business (e.g., the business of franchisee KA1 which is a dry cleaning store, franchisee KA2 which is an A retail store, franchisee KAn which is a subscription rental store, franchisee KB1 which is an EC site, franchisee KB2 which is a B retail store, franchisee KBn which is a liquor store, etc. in FIG. 2 ); a contract contribution information acquisition means (e.g., the contract contribution information acquisition unit 52 in FIG. 5 ) for acquiring contract contribution information (e.g., the contract contribution information stored in the contract contribution information DB 72 in FIG. 5 ) that associates information on the location provider who has contributed to a contract that allows a business operator related to the specified business to use the facility for the specified business with business operator information (e.g., information on affiliated stores stored in the contract contribution information DB 72 in FIG. 5 ) as information related to the business operator; a usage history information acquiring means (e.g., the usage history information acquiring unit 53 in FIG. 5 ) for acquiring usage history information (e.g., the usage history information stored in the usage history information DB 73 in FIG. 5 ) as information related to the use of the equipment by the customer of the predetermined business (e.g., the purchasers U1 to U3 in FIG. 1 and FIG. 2 ) in association with the business information; a revenue share calculation means (e.g., the revenue share calculation unit 54 in FIG. 5 ) for calculating a share of the revenue related to the use of the facility to the location provider based on the usage record information and the contract contribution information; Equipped with. According to the present invention, railway company A and railway company B can each receive a share of the profits based on the usage record of locker device 4-A and locker device 4-B related to the respective business of a plurality of member stores.

[0082] In addition, an information processing device to which the present invention is applied (for example, the server 1 in FIG. 3 to FIG. 5) The revenue share calculation means calculates a share for the location provider who contributed to the contract on terms favorable to the location provider. According to the present invention, it is possible to provide an incentive to Railway Company A and Railway Company B, which are location providers, so that they will actively contribute to the contract.

[0083] In addition, an information processing device to which the present invention is applied (for example, the server 1 in FIG. 3 to FIG. 5) a license information acquisition unit (e.g., the license information acquisition unit 55 in FIG. 5 ) for acquiring license information to the effect that the equipment installed at the location provided by the location provider is permitted to be used for the business of the enterprise related to the specified business to which the location provider has not contributed, The revenue share calculation means performs calculations to share the revenue with the location providers who have not contributed to the contract. According to the present invention, a location provider can give an incentive in the form of a share of profits by allowing another location provider to use the locker devices installed in the location it provides for the business operations of a business operator related to the business operation that the location provider contributed to the contract for. [Explanation of symbols]

[0084] 1...server, 2-A...A railway company device, 2-B...B railway company device, 3...Locker management system, 4-A, 4-B...Locker device, 5...Affiliated store device, 6...Delivery person terminal, 7...Purchaser terminal, 11...CPU, 18...Memory unit, 19...Communication unit, 51...Location provider information acquisition unit, 52...Contract contribution information acquisition unit, 53...Usage record information acquisition unit, 54...Revenue distribution calculation unit, 55...Usage permission information acquisition unit, 56 ···Locker management unit, 57 ···Electronic key control unit, 58 ···History management unit, 71 ···Location provider information DB, 72 ···Contract contribution information DB, 73 ···Usage record information DB, 74 ···Usage permission information DB, 75 ···Purchaser DB, 76 ···Locker DB, 77 ···Electronic key DB, 78 ···History DB, LA ···Railway location A, LB ···Railway location B, MRB1, MRB2, MRB3 ···Revenue, ST ···Service provider

Claims

1. a location provider information acquiring means for acquiring information on a location provider that provides a location where equipment for depositing or retrieving an item related to a predetermined business can be installed; a contract contribution information acquisition means for acquiring contract contribution information that associates information of the location provider who has contributed to a contract that allows a business operator related to the specified business to use the facility for the specified business with business operator information as information related to the business operator; a usage history information acquiring means for acquiring usage history information as information related to the use of the facility by a customer of the predetermined business in association with the business information; a revenue share calculation means for calculating a share of the revenue related to the use of the facility to the location provider based on the usage record information and the contract contribution information; An information processing device comprising:

2. the revenue share calculation means calculates the share for the location provider who contributed to the contract on favorable terms for the location provider; The information processing device according to claim 1 .

3. a license information acquiring means for acquiring license information to the effect that the equipment installed at the location provided by the location provider is permitted to be used for the business of the business entity related to the specified business to which the location provider has not contributed a contract; the revenue share calculation means performs a calculation to share the revenue with the location providers who have not contributed to the contract; The information processing device according to claim 1 .

4. An information processing method executed by an information processing device, a location provider information acquisition step of acquiring information on a location provider that provides a location where equipment for depositing or retrieving an item related to a predetermined business can be installed; a contract contribution information acquisition step of acquiring contract contribution information that associates information of the location provider who has contributed to a contract that allows a business operator related to the specified business to use the facility for the specified business with business operator information as information related to the business operator; a usage history information acquisition step of acquiring usage history information as information related to the use of the facility by the customer of the predetermined business in association with the business information; a revenue share calculation step of calculating a share of the revenue related to the use of the facility to the location provider based on the usage record information and the contract contribution information; An information processing method comprising:

5. On the computer, a location provider information acquisition step of acquiring information on a location provider that provides a location where equipment for depositing or retrieving an item related to a predetermined business can be installed; a contract contribution information acquisition step of acquiring contract contribution information that associates information of the location provider who has contributed to a contract that allows a business operator related to the specified business to use the facility for the specified business with business operator information as information related to the business operator; a usage history information acquisition step of acquiring usage history information as information related to the use of the facility by the customer of the predetermined business in association with the business information; a revenue share calculation step of calculating a share of the revenue related to the use of the facility to the location provider based on the usage record information and the contract contribution information; A program that executes control processing including:

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