Physical disability annuity related document creation support apparatus

Abstract

To create high-quality documents related to physical disability annuity by providing various support information suitable for the documents related to the physical disability annuity.SOLUTION: A physical disability annuity related document creation support apparatus 1 according to the present invention has a physical disability annuity database 121 in which physical disability annuity related information are stored with being normalized in some uniform data format so as to be adapted for learning of a language mode for natural language processing, and a support information generating unit 115 for, based on the physical disability annuity database 121, learning and adjusting a language model specially dedicated for creation of a document related to physical disability annuity through combination of one or more kinds of natural language processing and for using the language model according to a content of a prompt to thereby create support information for use in supporting the document related to the physical disability annuity.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a disability pension-related document preparation support device. [Background technology]

[0002] Regarding technology for generating application documents using a computer program, Patent Document 1 discloses a technology in which, when labor data is input / updated in a labor database and a notification file is created based on extraction conditions, if the basic information button is pressed while the basic information input page is displayed, basic labor data for electronic applications such as business establishment data and certified social insurance worker data are automatically pasted into the input box of the basic information input page. Also, when the application input button is pressed while the application information input page is displayed, the attachment file name recording the actual notification contents of social insurance and employment insurance are pasted into the input box of the application information input page.

[0003] As a result, the technology of Patent Document 1 makes it possible to carry out electronic application procedures for social insurance and employment insurance accurately and efficiently. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2010-033111 A Summary of the Invention [Problem to be solved by the invention]

[0005] However, because the technology in Patent Document 1 is a technology for creating documents using existing data itself, it can process standard documents accurately and efficiently, but there is room for further improvement in that the technology in Patent Document 1 cannot be adapted to create documents, such as doctor's certificates, that explain an individual's condition to the extent that they are suitable for review by the pension office.

[0006] The present invention has been made in consideration of the above circumstances, and its purpose is to make it possible to easily create high-quality disability pension-related documents by providing various support information for the creation of disability pension-related documents. [Means for solving the problem]

[0007] As a result of intensive research into solving the above problem, the inventors have found that the above object can be achieved by using a language model that has been trained and adjusted to be specialized for creating documents related to disability pensions in accordance with the content of a prompt to generate support information for supporting the creation of the documents. The inventors have then completed the present invention. Specifically, the present invention provides the following.

[0008] The present invention provides a disability pension database in which disability pension-related information related to disability pensions is stored in a normalized state in a unified data format so that the information can be adapted to learning a language model for natural language processing; a support information generating unit that performs learning and adjustment of a language model specialized for creating documents related to disability pensions by combining one or more of the natural language processing based on the disability pension database, and generates support information that supports the creation of documents related to disability pensions by utilizing the language model according to the content of a prompt; The present invention relates to a disability pension-related document preparation support device.

[0009] According to the features of the present invention, a language model for natural language processing specialized for creating disability pension-related documents is used, and support information is generated according to the content of the prompt, thereby providing various support information suitable for disability pension-related documents, making it easy to create high-quality disability pension-related documents. Effect of the Invention

[0010] According to the present invention, by providing various support information suited to documents related to disability pensions, high-quality documents related to disability pensions can be easily created. [Brief description of the drawings]

[0011] [Figure 1] FIG. 1 is an explanatory diagram showing the flow of information in the disability pension related document preparation support device of this embodiment. [Diagram 2] FIG. 2 is an example of the form database 122. [Diagram 3] FIG. 3 is a block diagram showing an example of a hardware configuration and a software configuration of the disability pension related document preparation support device of the present embodiment. [Figure 4] FIG. 4 is an explanatory diagram of a display screen showing a user interface. [Diagram 5] FIG. 5 is an explanatory diagram of a display screen showing a user interface. [Figure 6] FIG. 6 is an explanatory diagram showing the flow of information in the disability pension related document preparation support device of this embodiment. [Figure 7] FIG. 7 is an explanatory diagram of a display screen showing a user interface. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] Hereinafter, an example of an embodiment of the present invention will be described in detail with reference to the drawings. (Disability pension related document preparation support device 1) As shown in Figure 1, the disability pension related document creation support device 1 is configured to generate support information for supporting the creation of disability pension related documents by utilizing a language model for natural language processing specialized for the creation of disability pension related documents.

[0013] As a specific example, the disability pension-related document creation support device 1 has a disability pension database 121 in which disability pension-related information is stored in a normalized state in a unified data format so that it can be adapted to learning of a language model for natural language processing, and a support information generation unit 115 that learns and adjusts a language model specialized for the creation of disability pension-related documents by combining one or more types of natural language processing based on the disability pension database 121, and generates support information to support the creation of disability pension-related documents by utilizing the language model according to the content of the prompt.

[0014] Here, "disability pension-related information" refers to various information related to disability pensions for people with disabilities to receive financial support. Specifically, examples include basic personal information such as the name, address, date of birth, and sex of the individual who will be the recipient of the disability pension, information indicating the type of disability (visual impairment, physical disability, etc.) and its degree (mild, moderate, severe, etc.) to determine the eligibility to receive the disability pension, medical information on the diagnosis and treatment of the disability, information such as a doctor's diagnosis and treatment progress record, information on the impact and restrictions of the disability on the ability to work, and the recipient's income information necessary to determine the amount of the disability pension to be paid. In addition, disability pension-related information includes various documents and explanations officially posted on the websites of related organizations such as the Ministry of Health, Labor and Welfare and the National Pension Service, as well as explanations of disability pensions posted on private websites. Furthermore, disability pension-related information also includes information on the method of submitting documents necessary for application and procedures in each local government, since there are slight differences in application procedures depending on the region.

[0015] When the above-mentioned "disability pension-related information" is applied as information of machine learning, if the "payment amount of disability pension" is the objective variable, that is, the predicted value of the payment amount, the type of disability (visual impairment, physical disability, etc.), the degree of disability (mild, moderate, severe, etc.), medical information on the diagnosis and treatment of the disability, information on the impact and restriction of the disability on the working ability, and the income information of the beneficiary are the information of the explanatory variables. Then, when a pension prediction model that predicts the payment amount of the disability pension, which is the objective variable, is generated by learning the information of the explanatory variables classified as above and the information of the objective variable as teacher data, this pension prediction model becomes able to predict the payment amount of the disability pension, which is the objective variable, based on the information of the newly input explanatory variables. That is, by the support information generation unit 115 in the disability pension-related document creation support device 1 having the pension prediction model by machine learning, it becomes possible to present the predicted payment amount to the user 4, etc., when the information of the explanatory variables is input.

[0016] Note that the above explanation is for the case of a pension prediction model with the amount of disability pension payment as the objective variable, but is not limited to this. For example, it may be possible to generate an eligibility prediction model that predicts whether or not a person is eligible to receive a disability pension as the objective variable, a disability prediction model that predicts the degree of disability as the objective variable, or a work ability prediction model that predicts the impact of a disability on work ability as the objective variable.

[0017] Examples of "disability pension related documents" include a disability pension application form which contains the applicant's personal information, details of the disability, and information about the medical institution in order to apply for disability pension; a medical certificate issued by the applicant's primary doctor or specialist which certifies the type and degree of the disability, the course of treatment, and the effect on the ability to work; an employment certificate which contains information on the ability to work and income; an income certificate to certify the income situation; a document containing bank account information necessary to receive disability pension; and an explanatory document regarding the cause of the disability and the details of the accident.

[0018] "Natural language processing" is a method for enabling a computer to understand text and voice data written in natural language and execute processing according to the purpose. Specifically, examples include morphological analysis, which breaks down natural language into "morphemes," the smallest units that make up the language, and assigns information such as parts of speech; syntactic analysis, which analyzes the grammatical structure of natural language to clarify the structure and meaning of a sentence; semantic analysis, which understands the meaning of words and sentences by analyzing the meaning of natural language, and performs logical judgment and inference; contextual analysis, which understands natural language while considering the context before and after a sentence; and intent analysis, which extracts the intention of a speaker or writer from a conversation or sentence using natural language. As a result, "natural language processing" processes natural language by combining processes such as morphological analysis, syntactic analysis, semantic analysis, contextual analysis, and intent analysis, and enables the generation of support information that supports the creation of documents related to disability pensions in this embodiment, machine translation, automatic summarization, question answering systems, and voice recognition.

[0019] A "language model" is a type of probabilistic model used in natural language processing, which is a model for probabilistically predicting how likely a given word or sentence is to occur in natural language. Specifically, a language model calculates the occurrence probability of a given word sequence or sentence, or compares the occurrence probabilities of multiple word sequences or sentences, making it possible to automatically generate the most likely word or sentence based on the context when predicting the next word or sentence.

[0020] "Normalized into a unified data format" means that when dealing with huge amounts of text data related to disability pensions, the text data is converted into a common format and organized in a unified manner. When machine learning disability pension-related information, it is possible to improve the efficiency and accuracy of processing by using normalized disability pension-related information as input. "Normalization" is a processing method that organizes and structures text data in database tables according to certain rules, eliminating data redundancy and maintaining data consistency and integrity.

[0021] In the field of natural language processing, a "language model" refers to a mathematical model that learns language patterns and grammatical rules, etc., and generates and understands natural language. For example, a language model used in creating documents related to disability pensions is specifically trained for creating documents related to disability pensions, and is used to generate support information for creating documents related to disability pensions according to the content of the prompt.

[0022] The "learning" in "language model training and tuning" includes supervised learning (e.g., the task of predicting the next word) and unsupervised learning (e.g., the task of learning vector representations of words). Also, "tuning" means evaluating the trained language model and adjusting parameters such as the weights of the model as necessary, or appropriately adjusting the values ​​of hyperparameters such as the number of hidden layers and units of the neural network, the learning rate, and the strength of regularization, thereby improving the model's performance.

[0023] A "prompt" is information that displays to User 4 the content to be entered and the operation method, and gives instructions for User 4 to perform the operation. An example of "support information to support the preparation of related documents" is suggestions for preparing various documents with content suitable for the pension office's review. For example, when preparing a medical certificate, support information would include examples or suggestions of descriptions to clarify the type, degree, and cause of the disability, examples or suggestions of descriptions to express the impact that the disability has had on the ability to work, and examples or suggestions of descriptions to the effect that the disability may continue for a long time.

[0024] According to the above configuration, a language model for natural language processing specialized for creating documents related to disability pensions is used to generate support information according to the contents of the prompt, and various support information that matches the intentions of the user 4 who input the contents of the prompt is provided, so that high-quality documents related to disability pensions can be easily created through dialogue with the disability pension-related document creation support device 1. Note that in this embodiment, the dialogue with the disability pension-related document creation support device 1, the provision of support information, and the input of prompts are not limited to the user 4, but are performed by anyone who can access the disability pension-related document creation support device 1.

[0025] The disability pension-related document creation support device 1 also has a form database 122 in which form items that form the table of contents of the form to be filled in by the user 4 as basic information for disability pension, explanatory information explaining the details of the form items, and role information explaining the roles of the form items are stored in association with each other, and an interaction support information generation unit 117 that uses the form items and the role information to create a prompt for instructions to create explanatory information through interaction with the user 4 and causes the support information generation unit 115 to generate support information for the explanatory information.

[0026] Here, the "basic information on disability pension" refers to information on the user 4 himself / herself that is registered when starting to use the disability pension-related document creation support device 1. Examples of such information include personal information and identity information (such as name, date of birth, address, and telephone number) on the applicant for disability pension, information on the type of disability (such as physical disability, mental disability, and the like) and its degree (such as mild, moderate, and severe), information on the time and circumstances under which the disability occurred, employment status and income information (such as employment type, place of employment, and salary) at the time of applying for disability pension, and information on family members supported by the applicant for disability pension (such as the number of spouses and children, and the existence of a support obligation).

[0027] Specifically, as shown in FIG. 2, examples of form items include identification information, password, name, date of birth, address, type of disability, degree of disability, time of onset of disability, employment status, dependents, medical institution, etc. The explanatory information is a field showing an explanation of the form item, and the role information is a field showing the role of the form item. For example, for "type of disability", the explanatory information is "Please select the type of disability (e.g., physical disability, mental disability, etc.)" and the role information is "The type of pension and payment conditions may differ depending on the type of disability of the user. This is necessary to accurately grasp the type of disability." For "degree of disability", the explanatory information is "Please select the degree of disability (e.g., mild, moderate, severe, etc.)" and the role information is "The amount and conditions of pension payment may change depending on the degree of disability of the user. This is necessary to accurately grasp the degree of disability."

[0028] According to the above configuration, the dialogue support information generating unit 117 uses the form items and role information to generate a prompt for instructions to create explanatory information through dialogue with the user 4, and the support information generating unit 115 generates support information for explanatory information, so that the contents of the form in the form database 122 are appropriately corrected and proposed to the user 4 through the dialogue between the user 4 and the disability pension related document creation support device 1, so that the contents to be filled in the form, i.e., the basic information of the user 4, becomes highly complete, and as a result, the quality of the disability pension related documents is improved. In addition, such creation of the basic information of the user 4 can be repeated at any time until the user is satisfied, by the disabled person or the relative of the disabled person, simply by accessing the disability pension related document creation support device 1, without requiring dialogue between the user 4 and the social insurance and labor attorney. Furthermore, it is preferable that the disability pension related document creation support device 1 has a function of subsequently introducing the nearest social insurance labor consultants to allow multiple selections after the basic information has been created by the user 4 alone, and further, it is preferable that when a social insurance labor consultant is selected, the disability pension related document creation support device 1 has a function of contacting the social insurance labor consultant, and displaying support information on the user terminal 2 and the social insurance labor consultant terminal 3 so that the user 4 and the social insurance labor consultant can jointly create documents with the support of the disability pension related document creation support device 1.

[0029] Furthermore, the disability pension-related document creation support device 1 may have a material support information generation unit 118 that creates a prompt of instructions for creating explanatory information corresponding to the form items in the form database 122 based on material information prepared in advance by the user 4, and causes the support information generation unit 115 to generate support information for advance explanation. According to this configuration, after the material support information generation unit 118 generates support information for advance explanation, the dialogue support information generation unit 117 has a function of using the support information for advance explanation and the form items and role information to create a prompt of instructions for creating explanatory information through dialogue with the user 4, and to cause the support information generation unit 115 to generate support information for explanation. Here, examples of "information documents prepared in advance by user 4" include medical records including the user's diagnosis results, treatment history, doctor's certificate, test results, etc.; employment-related information such as the user's employment status and job description, labor contract, pay slip, and certificate from the employer; dependent information such as information on family members supported by the user, family members' dates of birth and relationships, and certificates of support; and disability-related documents such as disability pension applications and related documents that the user has already submitted, medical certificates, and disability certifications.

[0030] According to the above configuration, support information for pre-explanation corresponding to the form is generated based on the material information prepared in advance by the user 4, and then the form is filled out through dialogue between the disability pension-related document preparation support device 1 and the user 4, resulting in a high level of completion of the content filled in, and as a result, the quality of the disability pension-related documents can be improved.

[0031] 3, the disability pension-related document creation support device 1 has an activation unit 111, a data collection unit 112, a model learning unit 113, an input processing unit 114, a terminal control unit 116, and a communication unit 13 in addition to a support information generation unit 115. A part or all of the support information generation unit 115, the activation unit 111, the data collection unit 112, the model learning unit 113, the input processing unit 114, and the terminal control unit 116 may be configured as either hardware or software, and are included in the control unit 11, which is a computer.

[0032] The communication unit 13 is connected to the user terminal 2 operated by the user 4 via the Internet 5 so as to be able to perform data communication. The data communication between the communication unit 13 and the user terminal 2 is not limited to the Internet 5, and may use an information communication network such as a dedicated line or a LAN (Local Area Network), or may use Bluetooth (registered trademark), which is a wireless communication standard for short-distance communication. The data communication between the communication unit 13 and the user terminal 2 may be a dedicated line to prevent information leakage. Furthermore, when performing data communication via the Internet 5, the communication unit 13 and the user terminal 2 preferably have a VPN (Virtual Private Network) function. When the communication unit 13 and the user terminal 2 are equipped with a VPN function, data communication from the user terminal 2 passes through a VPN connection, so that the data communication is protected from external unauthorized access and secure communication is ensured. The user terminal 2 is an information processing device such as a general personal computer, laptop computer, smartphone, or tablet terminal.

[0033] The activation unit 111 has a function of enabling data communication only with the authenticated user terminal 2 and administrator terminal 7. Specifically, the activation unit 111 has a function of verifying whether an activation signal transmitted from a specific user terminal 2 or the like matches pre-set authentication information. Examples of authentication methods include authentication modes that combine one or more authentication elements such as password authentication, biometric authentication, one-time password authentication, and smart card authentication using a card with an embedded IC chip. As a result, the disability pension related document creation support device 1 is able to communicate data only with the authenticated user terminal 2, the certified social insurance worker terminal 3, the medical institution terminal 6, and the administrator terminal 7, making it difficult for information to leak out. The activation unit 111 may be connected to each database 121 to 125 of the storage unit 12 and enable data communication only between the authenticated control unit 11 and the databases 121 to 125. In this case, unauthorized access to the databases 121 to 125 from outside can be prevented.

[0034] The data collection unit 112 has a function of collecting disability pension-related information from various websites related to disability pensions, normalizing the collected information into a unified text data format, and storing it in the disability pension database 121. As a result, the data collection unit 112 collects and organizes data required for learning and adjusting the language model, and stores it in the disability pension database 121, thereby enabling the support information generation unit 115 to efficiently and accurately support the creation of disability pension-related documents. The collection of disability pension-related information may be performed by the administrator of the disability pension-related document creation support device 1 operating the administrator terminal 7 to access various websites, or may be performed by accessing a server that stores past disability pension-related information accumulated by the user 4 or the administrator.

[0035] The model learning unit 113 has a function of learning and adjusting a language model for natural language processing based on the disability pension database 121 of disability pension-related information. As a result, the model learning unit 113 learns and adjusts to become a language model specialized for creating documents related to disability pensions, thereby performing more advanced natural language processing and enabling the support information generation unit 115 to generate high-quality support information for supporting the creation of related documents.

[0036] The input processing unit 114 has a function of converting prompt information indicating the contents of the prompt transmitted from the user terminal 2, etc., into information that is easy to handle for a language model of natural language processing. The terminal control unit 116 has a function of setting the display screens of the user terminal 2, the social insurance worker terminal 3, the medical institution terminal 6, and the administrator terminal 7 to screens suitable for creating related documents based on data in the UI database 124 (user interface database 124). Details will be described later. The user 4 who operates the user terminal 2 is a recipient or applicant for disability pension, and the operator of the social insurance worker terminal 3 is a social insurance worker who processes the disability pension on behalf of the user 4. The operator of the medical institution terminal 6 is a medical professional who creates a medical certificate, and the operator of the administrator terminal 7 is an administrator who manages the disability pension related document creation support device 1.

[0037] Furthermore, the disability pension-related document creation support device 1 has an input device 15 connected to the input reception unit 1192 and a display device 14 connected to the display control unit 1191. Examples of the input device 15 include a keyboard, a mouse, a touch panel, and a voice input device. Examples of the display device 14 include a liquid crystal display device. This allows the disability pension-related document creation support device 1 to be configured with an information processing device such as a general personal computer, a laptop computer, a smartphone, or a tablet terminal. Note that the disability pension-related document creation support device 1 may lack at least one of the input device 15 and the display device 14. In this case, since the input device 15 and the display device 14 are provided in an external terminal not shown, the disability pension-related document creation support device 1 can be used as a disability pension-related document creation support server. Furthermore, the disability pension-related document creation support device 1 may be used as a user terminal 2, and the disability pension-related document creation support device 1 may create related documents while the user 4 receives support from support information.

[0038] In this embodiment, the function of the disability pension-related document creation support device 1 is installed in an information processing device, but the present invention is not limited to this, and the function of the disability pension-related document creation support device 1 may be installed in cloud computing. In this case, a large amount of disability pension-related information can be processed by adding computer resources as needed through cloud computing, enabling faster and more efficient processing, and even if the number of users 4 increases significantly, the processing capacity can be easily expanded to accommodate the increase.

[0039] (Memory unit 12, etc.) As shown in FIG. 1, the disability pension database 121, the form database 122 in which information related to related documents is stored, the application database 123 in which disability information, medical information, income information, dependent family information, and the calculated amount of disability pension are stored, and the UI database 124 are stored in the storage unit 12. The storage unit 12 is connected to the control unit 11 so as to be capable of data communication. The storage unit 12 may be configured as a hard disk, or may be configured as a combination of a hard disk and a memory. In the case of a combination of a hard disk and a memory, a part of the data and indexes used by the database is cached in the memory as necessary, thereby making it possible to speed up access to the database. In addition, the storage unit 12 may store a user database in which various information including identification information for identifying the user 4 and authentication information for authenticating the user 4 is stored. In this case, the activation unit 111 can execute processing such as authentication processing based on the data in the user database.

[0040] The storage unit 12 may be a data server connected to an information communication network such as the Internet 5, separate from the disability pension-related document preparation support device 1. The storage unit 12 may be composed of a plurality of data servers provided for each database.

[0041] (User Interface) The terminal control unit 116 has a function of setting the display screen 21 of the user terminal 2 to a screen suitable for creating related documents based on the UI database 124. The terminal control unit 116 has a function of controlling the display screens of the social insurance labor consultant terminal 3, the medical institution terminal 6, and the administrator terminal 7 in addition to the user terminal 2.

[0042] To explain a specific example using Fig. 4, the terminal control unit 116 has a function of controlling to display on the display screen 21 of the user terminal 2 a dialogue unit 212, which is a display area where the user 4 and the disability pension related document creation support device 1 interact through prompts, and a form creation unit 211, which is a creation area of ​​a form that is basic information of related documents. The dialogue unit 212 has a support information display unit 2121 that displays support information such as questions, suggestions, and progress for creating a form, and a user dialogue unit 2122 in which the user 4 writes. On the other hand, the form creation unit 211 has an item explanation field 2111 that explains the contents of form items that are a table of contents such as "type of disability" and "degree of disability". The form creation unit 211 and the dialogue unit 212 are made scrollable in the vertical direction by mouse operation or touch operation.

[0043] As a result, the user 4 using the user terminal 2 can check in real time the explanatory information of the item explanatory field 2111 of the form creation unit 211 created by the disability pension related document creation support device 1 based on the dialogue while interacting with the disability pension related document creation support device 1 (dialogue support information generation unit 117) in the dialogue unit 212. That is, the explanatory information of the item explanatory field 2111 is automatically created based on the contents of the dialogue between the user 4 and the disability pension related document creation support device 1, so that the creation of the form that is the basic information of the related document can be easily proceeded. Furthermore, the contents of the item explanatory field 2111 are continuously updated by continuing the dialogue in the dialogue unit 212 until the user 4 is satisfied. When the contents of the item explanatory field 2111 are to be finalized, the user 4 can move to the next form item by touching the item explanatory field 2111 or inputting "content finalization" or "update end" into the user dialogue unit 2122 to instruct the disability pension related document creation support device 1 (support information generation unit 115).

[0044] The contents of the item explanation field 2111 can also be confirmed by touching or operating the back button 2131 or the forward button 2132 arranged on the screen with the mouse. The back button 2131 has a function of writing in the user dialogue section 2122 an instruction to move to the item explanation field 2111 of the previous item for the current item. The forward button 2132 has a function of writing in the user dialogue section 2122 an instruction to move to the item explanation field 2111 of the next item for the current item. Then, when the support information generation section 115 understands the instruction contents of the item explanation field 2111, the contents of the current item explanation field 2111 in the form creation section 211 are confirmed and the field is moved to the previous or next item explanation field 2111. It is preferable that the support information generation section 115 adds explanation information to the item explanation fields 2111 other than the current item explanation field 2111 based on the dialogue contents so far.

[0045] The process of creating explanatory information in the form creation unit 211 through dialogue with the user 4 is explained below using a specific example. The dialogue between the user 4 and the disability pension related document creation support device 1 begins when the user 4 operates the user terminal 2 and is able to access the disability pension related document creation support device 1, and is assumed to be conducted by voice and keyboard.

[0046] Process 1: Support information display section 2121 "Hello, I would like to ask you for some information to support your application for disability pension. First, please tell me the type of disability you have." STEP 2: USER DIALOGUE 2122 "Yes, I am visually impaired." Progression 3: Support Information Display 2121 "Okay. Can you give me some specific information about the level of your visual impairment?" Phase 4: User dialogue 2122 "My eyesight is very poor and causes difficulties in my daily life. I can recognize some objects and letters at close range, but I cannot see things far away or in fine detail." Progression step 5: Support information display section 2121 "Thank you. Could you please tell me the cause of your visual impairment?" Step 6: User dialogue section 2122 "My vision loss is due to damage to my optic nerve." Progression step 7: Support information display section 2121 "Understood. Please tell us how your disability has affected your ability to work." Progression 6: User Dialogue 2122 "Due to my visual impairment, it is difficult for me to check characters and diagrams or to see the details of my work, which is slowing down my work efficiency and speed." Progression step 7: Support information display section 2121 "Now, please tell us about your income situation. If your income is limited due to your visual impairment, we need specific information." Phase 6: User dialogue section 2122 "I am currently working in a job that is suitable for people with visual impairments, but my income is lower than that of the general workforce." Progression step 7: Support information display section 2121 "Thank you. Based on the above information, we will create basic information that will be the basis of your disability pension application. Please check the created basic information, and we will respond flexibly to any corrections or additions you may need."

[0047] Based on the answers and information obtained from the user 4 through the series of dialogues as described above, the support information generation unit 115 generates support information for the explanation information. Then, the support information generated in this manner is displayed in the item explanation field 2111. The content of the item explanation field 2111 is confirmed by the user 4, and if the user 4 is satisfied, the next button 2132 is touched or the item explanation field 2111 is touched to confirm the content. Then, the explanation information in the item explanation field 2111 of the next form item or the specified form item is generated through subsequent dialogues, and as a result, the basic information of the user 4 is completed.

[0048] If a touch operation is repeatedly performed on the same item description field 2111, the content of the item description field 2111 continues to be updated. That is, if the touch operation is performed an odd number of times (one or more), the content of the item description field 2111 is confirmed, and if the touch operation is performed an even number of times (two or more), the confirmation of the content of the item description field 2111 is canceled and the update continues. In addition, movement between item description fields 2111 can also be performed by scrolling the form creation unit 211 up and down with a mouse operation or a touch operation and clicking the item description field 2111 corresponding to the form item displayed on the screen with a mouse operation or a touch operation, or by writing content corresponding to the form item to be moved to in the user dialogue portion 2122 of the dialogue unit 212 by voice or keyboard.

[0049] As shown in FIG. 5, before or during the series of dialogues, the material information prepared by the user 4 in advance may be input to the user dialogue unit 2122 of the dialogue unit 212. In this case, the material support information generating unit 118 generates a prompt of instruction contents for creating explanatory information corresponding to the form items in the form database 122 based on the material information, and causes the support information generating unit 115 to generate support information for pre-explanation. For example, the material information may be, "My eyesight has deteriorated due to an optic nerve disorder, so I have difficulty in my daily life and work. Due to my visual impairment, it is difficult to check characters and diagrams and to see the details of the work, and my work efficiency and work speed have decreased. In addition, my income is lower than that of general workers, so I am struggling to make a living." Based on such material information, the material support information generating unit 118 generates support information for pre-explanation in association with the form items. After that, a prompt of instruction contents for creating explanatory information by dialogue with the user 4 is generated as described above using the support information for pre-explanation, the form items, and the role information, and the support information for explanation is generated for each form item by the support information generating unit 115.

[0050] Incidentally, the "material information prepared in advance by user 4" may include not only text data including sentences and explanations, but also photo data including images and charts, actual video, etc. This information is stored in form database 122 as basic information of user 4. Furthermore, input of material information may be performed by writing text data into user dialogue section 2122, or by moving data from a folder to user dialogue section 2122 by a drag operation.

[0051] When the basic information of user 4 is stored in form database 122 in the above manner, disability pension related document creation support device 1 reads out the written data of the application document issued by the pension office from disability pension database 121. Then, disability pension related document creation support device 1 fills in information in each entry field of the application document based on the basic information in form database 122, and then displays it on form creation unit 211. User 4 or a social insurance and labor consultant checks the application document, and if necessary, makes corrections or additions through dialogue with disability pension related document creation support device 1 to complete a proper application form.

[0052] As shown in FIG. 6, the disability pension related document preparation support device 1 may further include the following configurations 1, 2, and 3.

[0053] (Configuration 1) As shown in FIG. 6, the disability pension-related document creation support device 1 may have an application form database 123 in which application form information indicating the contents of the application form used to apply for a disability pension and review result information which is the result of the pension office's review are stored in correspondence with each other, and an application form support information generation unit 1101 which creates prompt contents based on the form items, explanation information, and role information in the form database 122 and the application form information and review result information in the application form database 123 so that the application form contents are suitable for review by the pension office, and causes the support information generation unit 115 to generate support information for the application form.

[0054] According to the above configuration, assistance is provided so that application forms are filled out in a manner suitable for review by the pension office, enabling documents required for disability pension to be prepared early.

[0055] (Configuration 2) In addition, the disability pension-related document creation support device 1 may have a medical certificate database 125 in which medical certificate information indicating the contents of the medical certificate used in the disability pension application and examination result information which is the result of the pension office's examination are stored in correspondence with each other, and a medical certificate support information generation unit 1102 which creates prompt contents so that the contents of the medical certificate are suitable for the pension office's examination based on the form items, explanation information, and role information in the form database 122, and the medical certificate information and examination result information in the medical certificate database 125, and causes the support information generation unit 115 to generate support information for the medical certificate.

[0056] According to the above configuration, the contents of the medical certificate are supported so that the medical certificate is created with contents suitable for the examination by the pension office, so that the documents necessary for the disability pension can be created early. For example, as shown in FIG. 7, when the user 4 or the social insurance labor consultant creates a medical certificate draft in a situation where the medical institution has not yet been decided, the user terminal 2 or the social insurance labor consultant terminal 3 instructs the disability pension related document creation support device 1 to "create a medical certificate". As a result, the disability pension related document creation support device 1 reads the written data of the medical certificate from the disability pension database 121, creates a medical certificate draft corresponding to the disability of the user 4 based on the information in the form database 122, and displays it on the application document display unit 213 of the user terminal 2 or the social insurance labor consultant terminal 3. If the user 4 or the social insurance labor consultant determines that the medical certificate draft is appropriate, the disability pension related document creation support device 1 is asked about the nearest medical institution to which the medical certificate draft should be taken and the fee. Then, an appropriate medical institution is found based on a list in which the distance and the fee of the medical institution are sorted in descending or ascending order.

[0057] In the above explanation, a draft medical certificate is prepared, but the present invention is not limited to this, and a medical questionnaire may be prepared. Then, a doctor at a medical institution who has obtained the medical questionnaire may operate the medical institution terminal 6 and prepare a medical certificate through dialogue with the disability pension related document preparation support device 1. In this case, a medical certificate with contents suitable for examination by the pension office can be prepared early.

[0058] (Configuration 3) Furthermore, the disability pension-related document preparation support device 1 has a medical certificate reception unit 1103 that receives medical certificate information in which the contents of a medical certificate prepared by a doctor have been converted into text, and the medical certificate support information generation unit 1102 may also use the medical certificate information of the medical certificate received by the medical certificate reception unit 1103 to generate the contents of the prompt. Note that, it is preferable that the medical certificate reception unit 1103 has a function of converting the contents into text when image data of a medical certificate is input.

[0059] According to the above configuration, even if there are any deficiencies in the contents of the medical certificate prepared by the doctor, support information such as suggested corrections and additions are provided so that the medical certificate contains contents suitable for review by the pension office, so that the documents necessary for disability pensions can be prepared early.

[0060] (Disability pension related document preparation support program) The activation unit 111, the data collection unit 112, the model learning unit 113, the input processing unit 114, the support information generation unit 115, the terminal control unit 116, the dialogue support information generation unit 117, the document support information generation unit 118, the application support information generation unit 1101, the medical certificate support information generation unit 1102, the medical certificate reception unit 1103, the display control unit 1191, and the input reception unit 1192 may be configured as either hardware or software. Each of these units 111 to 118, 1101 to 1103, 1191, and 1192 constitutes at least a part of the control unit 11. When each of the units 111 to 118, 1101 to 1103, 1191, and 1192 is configured as software, the control unit 11 is made to execute a related document creation support program that generates support information for supporting the creation of related documents for disability pension by utilizing a language model for natural language processing specialized for the creation of related documents for disability pension related information.

[0061] As a specific example, the related document creation support program is a program for causing a computer (control unit 11) of a disability pension related document creation support device 1 having a disability pension database 121 in which disability pension related information is stored in a normalized state in a unified data format so that it can be adapted to the learning of a language model for natural language processing, and a form database 122 in which form items that serve as the table of contents of a form to be filled in by a user 4 as basic information on disability pension, explanatory information explaining the details of the form items, and role information explaining the roles of the form items are stored in correspondence with each other, to execute a support information generation processing step (S1) in which a language model specialized for the creation of disability pension related documents is learned and adjusted by combining one or more types of natural language processing based on the disability pension database 121, and support information for supporting the creation of disability pension related documents is generated by using the language model according to the content of the prompt, and an interactive support information generation processing step (S2) in which a prompt with instructions for creating explanatory information through an interaction with a user 4 is created using the form items and role information, and the support information generation unit 115 is caused to generate support information for the explanatory information.

[0062] According to the above configuration, the form for advance information on disability pension is filled out through dialogue between the disability pension related document preparation support device 1 and the user 4, so that the content filled out is highly complete, and as a result, the quality of disability pension related documents can be improved.

[0063] Furthermore, the related document creation support program may have a document support information generation processing step (S3) for generating a prompt for instructions to create explanatory information corresponding to the form items in the form database 122 based on document information prepared in advance by the user 4, and for causing the support information generation unit 115 to generate support information for advance explanation, as a program executed by a computer. In this case, after support information for advance explanation is generated in the document support information generation processing step (S3), the dialogue support information generation processing step (S2) generates a prompt for instructions to create explanatory information through dialogue with the user 4 using the support information for advance explanation and the form items and role information, and causes the support information generation unit 115 to generate support information for explanation. As a result, after support information for advance explanation corresponding to the form is generated based on document information prepared in advance, the form is filled in through dialogue between the disability pension related document creation support device 1 and the user 4, so that the filled-in contents are highly complete, and as a result, the quality of the disability pension related documents can be improved. The related document creation support program may be configured to cause a computer to execute the functions of the respective units 111 to 118, 1101 to 1103, 1191, and 1192 in the control unit 11 as processing steps.

[0064] According to the related document preparation support program configured as described above, the preparation of related documents by the user 4 can be supported in various forms with high accuracy, so that the related documents for disability pension can be prepared quickly and with high quality. Furthermore, by simply installing the program in an information processing device such as a personal computer or a tablet terminal, the information processing device can function as the disability pension related document preparation support device 1. The program may be distributed in a state recorded on a computer-readable recording medium such as a CD-ROM or a USB memory, or may be distributed via a two-way communication network or communication line such as the Internet or a one-way communication network such as a television broadcast.

[0065] (How to assist with preparing documents related to disability pension) A part or all of the steps in the disability pension related document preparation support program may be configured by hardware. In other words, the disability pension related document preparation support device 1 may be configured to be able to execute the disability pension related document preparation support method. Specifically, the disability pension-related document creation support method is a support method in a disability pension-related document creation support device 1 having a disability pension database 121 in which disability pension-related information is stored in a normalized state in a unified data format so that it can be adapted to the learning of a language model for natural language processing, and a form database 122 in which form items that serve as the table of contents of a form to be filled in by a user 4 as basic information for disability pension, explanatory information explaining the details of the form items, and role information explaining the roles of the form items are stored in correspondence with each other, and the method includes a support information generation processing step (S1) in which a language model specialized for the creation of disability pension-related documents is learned and adjusted by combining one or more types of natural language processing based on the disability pension database 121, and support information for supporting the creation of disability pension-related documents is generated by using the language model according to the content of the prompt, and an interactive support information generation processing step (S2) in which a prompt with instructions for creating explanatory information through an interaction with a user 4 is created using the form items and role information, and the support information generation unit 115 is caused to generate support information for the explanatory information. Furthermore, the related document preparation support method may include processing steps for realizing the functions of the respective units 111 to 118, 1101 to 1103, 1191, and 1192 of the disability pension related document preparation support device 1.

[0066] It should be noted that within the scope of the concept of the present invention, a person skilled in the art may come up with various modifications and alterations. It is understood that such modifications and alterations fall within the scope of the present invention. For example, even if a person skilled in the art appropriately adds, deletes, or modifies the design of the above-described embodiment, or adds, omits, or modifies the conditions of a process, these modifications and alterations are included in the scope of the present invention as long as they include the gist of the present invention. [Explanation of symbols]

[0067] 1. Disability pension related document preparation support device 11 Control section 1101 Application support information generation department 1102 Medical certificate support information generation unit 1103 Medical Certificate Reception Department 111 Activation Department 112 Data Collection Unit 113 Model Learning Department 114 Input Processing Unit 115 Support information generation section 116 Terminal control unit 117 Dialogue support information generation unit 118 Document support information generation unit 121 Disability Pension Database 122 Forms Database 123 Application Database 124 UI Database 125 Medical certificate database 13. Communications Department 14 Display device 15 Input Devices 2. User terminal 211 Form Creation Department 212 Dialogue Section 213 Application Document Display Section 3 Social Insurance and Labor Consultant Terminal 4 User 5. Internet 6 Medical institution terminals 7 Administrator terminal

Claims

1. A disability pension database in which disability pension-related information related to disability pensions is stored in a normalized state in a unified data format so that the information can be adapted to learning a language model for natural language processing; a support information generating unit that performs learning and adjustment of a language model specialized for creating documents related to disability pensions by combining one or more of the natural language processing based on the disability pension database, and generates support information that supports the creation of documents related to disability pensions by utilizing the language model according to the content of a prompt; A disability pension related document preparation support device comprising:

2. a form database in which form items that are the table of contents of a form to be filled in by a user as basic information on the disability pension, explanatory information explaining the details of the form items, and role information explaining the roles of the form items are stored in association with each other; a dialogue support information generating unit that generates a prompt for instructions for creating the explanatory information through dialogue with the user by using the form items and the role information, and causes the support information generating unit to generate support information for the explanatory information; 2. The disability pension related document preparation support device according to claim 1, further comprising:

3. a form database in which form items that are the table of contents of a form to be filled in by a user as basic information on the disability pension, explanatory information explaining the details of the form items, and role information explaining the roles of the form items are stored in association with each other; a material support information generating unit that generates a prompt for instructions for creating the explanatory information corresponding to the form items of the form database based on material information prepared in advance by the user, and causes the support information generating unit to generate support information for advance explanation; a dialogue support information generating unit that generates a prompt for instructions to create the explanatory information through dialogue with the user using the pre-explanation support information, the form items, and the role information after the pre-explanation support information generating unit has generated the pre-explanation support information; and 2. The disability pension related document preparation support device according to claim 1, further comprising:

4. a form database in which form items that are the table of contents of a form to be filled in by a user as basic information on the disability pension, explanatory information explaining the details of the form items, and role information explaining the roles of the form items are stored in association with each other; an application form database in which application form information indicating the contents of the application form used to apply for the disability pension and examination result information which is the examination result of the pension office are stored in association with each other; an application support information generation unit that creates prompt contents based on the form items, the explanation information, and the role information in the form database, and the application information and the examination result information in the application database, so that the contents of the application form are suitable for examination by the pension office, and causes the support information generation unit to generate support information for the application form; 2. The disability pension related document preparation support device according to claim 1, further comprising:

5. a form database in which form items that are the table of contents of a form to be filled in by a user as basic information on the disability pension, explanatory information explaining the details of the form items, and role information explaining the roles of the form items are stored in association with each other; a medical certificate database in which medical certificate information indicating the contents of the medical certificate used in the application for the disability pension is stored in association with examination result information which is the examination result of the pension office; a medical certificate support information generation unit that creates prompt contents based on the form items, the explanation information, and the role information in the form database, and the medical certificate information and the examination result information in the medical certificate database, so that the contents of the medical certificate are suitable for the examination by the pension office, and causes the support information generation unit to generate support information for the medical certificate; 2. The disability pension related document preparation support device according to claim 1, further comprising:

6. a medical certificate receiving unit that receives medical certificate information in which the contents of a medical certificate prepared by a doctor have been converted into text; The disability pension related document creation support device according to claim 5, characterized in that the medical certificate support information generation unit also uses the medical certificate information of the medical certificate accepted by the medical certificate acceptance unit to create the contents of the prompt.

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