Adjustment device and program

Abstract

To improve adjustment processing using a change paying machine.SOLUTION: An adjustment device having a cash slot for inserting cash on a customer side and enabling cash payment of a transaction amount at least in cash, comprises declaration means for receiving a declaration of reception of the cash inserted into the cash slot as a deposit, wherein cash payment or non-cash payment is accepted for the balance obtained by subtracting a deposited amount which is an amount of the deposit from the transaction amount after the declaration is received by the declaration means.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a settlement device and a program. [Background technology]

[0002] 2. Description of the Related Art There is known a POS terminal device that allows input of the number of bad coins that are not accepted by a change dispenser (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2004-362163 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, there is room for improvement in the settlement process using a change dispenser.

[0005] The present invention has been made in consideration of the above circumstances, and has an object to provide a technique for improving the settlement process using a change dispenser. [Means for solving the problem]

[0006] One aspect for solving the above-mentioned problems is a settlement device having a cash insertion port on the customer side for inserting cash and capable of settling at least the transaction amount in cash, further comprising a declaration means for accepting a declaration that the cash inserted into the cash insertion port and accepted will be treated as a deposit, and after the declaration means has accepted the declaration, the settlement device accepts cash or non-cash payment for the remaining amount remaining after subtracting the deposit amount, which is the amount of the deposit, from the transaction amount. [Brief description of the drawings]

[0007] [Figure 1] 2 is an example of the appearance of a registration and settlement device. [Diagram 2] 2 is a configuration example of a registration settlement device. [Diagram 3] 13 is a display example of a registration settlement device. [Figure 4] 13 is a display example of a registration settlement device. [Diagram 5] 13 is a display example of a registration settlement device. [Figure 6] 13 is a display example of a registration settlement device. [Figure 7] 13 is a display example of a registration settlement device. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0008] (Sales System) The registration settlement device 10 of this embodiment is one of the devices constituting the sales system 1 (not shown). The sales system 1 can be introduced into various business formats (supermarkets, convenience stores, drug stores, home centers, home appliance retailers, etc.). In addition to the registration settlement device 10, the sales system 1 includes a transaction status management device 40 (not shown), a store controller 50 (not shown), and a headquarters server 60 (not shown). The registration settlement device 10, the transaction status management device 40, and the store controller 50 are installed in a store. These are connected to each other so that they can communicate with each other via a LAN (which may be wired or wireless). The headquarters server 60 is installed outside the store (for example, a head office or a data center). The devices installed in the store (the registration settlement device 10, the transaction status management device 40, the store controller 50) and the device installed outside the store (the headquarters server 60) can communicate with each other (directly or via the store controller 50). The number of devices installed is not particularly limited. The headquarters server 60 may be a cloud server. The headquarters server 60 may be composed of two or more servers.

[0009] (Registration settlement device 10) The registration and settlement device 10 is a cash register that has at least a normal mode (an operation mode in which products are registered based on the operation of a store clerk and settlement is made based on the operation of a customer) and a full self-service mode (an operation mode in which products are registered based on the operation of a customer and settlement is made based on the operation of the customer). In other words, when in the normal mode, the registration and settlement device 10 executes registration processing based on the operation of a store clerk and settlement processing based on the operation of a customer. When in the full self-service mode, the registration and settlement device 10 executes both registration processing and settlement processing based on the operation of a customer. The registration and settlement device 10, which will be described in detail later, has product registration units (scanner units) on both the store clerk side (one side of the housing) and the customer side (the other side of the housing), and has a settlement unit (cash settlement unit, non-cash settlement unit) on the customer side.

[0010] (Transaction status management device 40) The transaction status management device 40 is a device that manages the devices installed in the store (monitoring and controlling the processing status, operation status, etc.). The transaction status management device 40 may also manage the operators of the devices installed in the store (monitoring the operation contents, etc. of the customer while using the device, and checking the operation contents, etc. of the customer after use). The transaction status management device 40 comprises at least a CPU, a memory unit, a display unit (which may be configured as a touch panel), an operation unit (keyboard, mouse, etc.), and a communication unit. The transaction status management device 40 is used by store clerks.

[0011] (Store Controller 50) The store controller 50 is a server that mainly handles communication of information between devices installed inside the store and devices installed outside the store. The store controller 50 includes at least a CPU, a storage unit, and a communication unit.

[0012] In addition, devices other than the above-mentioned devices may be installed in the store. For example, a registration settlement device 11 (not shown) that executes registration processing based on the operation of a store clerk and executes settlement processing based on the operation of a customer may be installed in the store. The registration settlement device 11 has a product registration unit on the store clerk side and a settlement unit on the customer side. In addition, a registration settlement device 12 (not shown) that executes registration processing and settlement processing based on the operation of a customer, a registration settlement device 13 (not shown) that executes registration processing and settlement processing based on the operation of a store clerk, a registration device 14 (not shown) that executes registration processing based on the operation of a store clerk, and a settlement device 15 (not shown) that acquires registration information by the registration device 14 and executes settlement processing based on the operation of a customer may be installed in the store. In addition, a settlement device 16 (not shown) that acquires registration information by a mobile registration terminal 70 (smartphone, tablet terminal, etc., not shown) that executes registration processing based on the operation of a customer at a product sales floor and executes settlement processing based on the operation of the customer may be installed. The registration settlement device 11 (the same goes for the registration settlement device 12, the registration settlement device 13, the settlement device 15, and the settlement device 16) has at least a cash settlement unit as a settlement unit.

[0013] Fig. 1 is an example of the appearance of the registration and settlement device 10. Fig. 2 is an example of the configuration of the registration and settlement device 10. Below, the configuration of the registration and settlement device 10 shown in Fig. 2 will be described with reference to the appearance shown in Fig. 1. Note that in Fig. 1, the front side is the customer side and the back side is the store clerk side.

[0014] As shown in Fig. 2, the registration settlement device 10 includes a CPU 101, a memory unit 102, a customer display unit 103, a customer scanner unit (customer product registration unit) 104, a payment terminal (non-cash payment unit) 105, a change dispenser (cash payment unit) 106, a printing unit 107, a store clerk display unit 110, a key operation unit 111, a store clerk scanner unit (store clerk product registration unit) 112, a voice output unit 113, a communication unit 114, a camera (imaging unit) 115, and a light emitting unit (alert unit) 116. These can communicate with each other via a bus. Although not shown in the figure, the registration settlement device 10 may also include a human sensor unit (infrared sensor, etc.).

[0015] The CPU 101 is a central processing unit, and controls the operation of the registration and settlement device 10 by reading and executing programs stored in the storage unit 102. For example, the CPU 101 controls the entire transaction from product registration to settlement. In other words, the CPU 101 executes (progresses) the registration process and the settlement process.

[0016] The memory unit 102 is a collective term for one or more various storage components (e.g., memory or storage, such as RAM, ROM, hard disk, SSD (Solid State Drive), etc.). The memory unit 102 stores various information. For example, the memory unit 102 stores programs executed by the CPU 101, information referenced by the CPU 101 (e.g., product master), information generated by the CPU 101 (e.g., transaction information, electronic journal information), the current operating mode, images captured by the imaging unit 110, etc.

[0017] The customer side display unit 103 is a touch display that displays various information to the operator (customer) and accepts operations from the operator. The store clerk side display unit 110 is a touch display that displays various information to the operator (store clerk) and accepts operations from the operator.

[0018] The customer-side scanner unit 104 optically reads various information. For example, the customer-side scanner unit 104 scans a code attached to a product and reads the product code. The customer-side scanner unit 104 is used by the customer to register products in the full self-service mode. The store clerk-side scanner unit 112 optically reads various information. For example, the store clerk-side scanner unit 112 scans a code attached to a product and reads the product code. The store clerk-side scanner unit 112 is used by the store clerk to register products in the normal mode.

[0019] The payment terminal 105 is a payment mechanism for non-cash payments (e.g., credit card payments, electronic money payments, etc.). The payment terminal 105 may be a payment terminal separate from the registration and settlement apparatus 10. The payment terminal 105 includes, for example, a reading unit, a communication unit (a communication unit that communicates with the registration and settlement apparatus 10, and a communication unit that communicates with an external server such as a credit server that executes credit card payments), an operation unit, and a display unit.

[0020] The change machine 106 is a mechanism for settling payments using cash. The change machine 106 has an input port for banknotes and coins, and an output port for banknotes and coins. The change machine 106 detects money inserted into the input port, identifies the number of coins of each denomination inserted, calculates the amount of money inserted, calculates the amount of change, which is the difference between the amount inserted and the purchase amount, and outputs the change from the output port. The insertion of banknotes and coins and the removal of change may be detected by a sensor. The change machine 106 outputs from the output port money that was inserted into the input port but could not be recognized (detected) due to damage or dirt, for example (rejected money, hereinafter sometimes referred to as "bad money") (sometimes it may be output from an output port dedicated to rejected money, or sometimes it may be output from the input port for banknotes).

[0021] The printing unit 107 prints and issues various media (receipts, coupons). Removal of the media may be detected by a sensor. The key operation unit 111 is composed of one or more buttons (hard buttons) for a store clerk to operate. For example, one of the buttons provided on the key operation unit 111 may be an operation mode change button for changing the operation mode. The audio output unit 113 outputs audio (for example, a confirmation sound, a warning sound, audio guidance, etc.). The communication unit 114 transmits and receives information to and from other devices (for example, the transaction status management device 40, the store controller 50, etc.). For example, the communication unit 114 receives a product master from the store controller 50 (or the headquarters server 60). The communication unit 114 also transmits transaction information to the store controller 50 (or the headquarters server 60).

[0022] Camera 115 captures images of a customer scanning an item, inserting cash into change dispenser 106 (or removing cash from change dispenser 106), etc. Light-emitting unit 116 notifies various information by emitting light. For example, in the full self-service mode, light-emitting unit 116 notifies that an operation to call a store clerk has been performed by the operator (customer), that an operation to cancel an item has been performed, or that an operation to reduce the purchase quantity has been performed.

[0023] 3 to 7 are display examples of the registration and settlement device 10. Specifically, Fig. 3 to Fig. 7 are display examples of the registration and settlement device 10 in normal mode (the left side is a display example of the clerk side display unit 110, and the right side is a display example of the customer side display unit 103).

[0024] In the initial state before product registration, the registration and settlement device 10 displays a registration screen on the store clerk display unit 110 as shown in FIG. 3(A), and displays a registration confirmation screen on the customer display unit 103 as shown in FIG. 3(B).

[0025] The registration screen of the store clerk display unit 110 has an area (symbol a) for displaying information on the last registered product, an area (symbol b) for displaying a list of registered products, and an area (symbol c) for displaying total information (total points, total price). Product preset buttons for vegetables and the like are also displayed on the registration screen. Product identification information is assigned to each product preset button, so products without barcodes can be registered by operating the product preset buttons. Note that the scene in FIG. 3(A) is a scene before the registration of one product (initial registration screen (initial registration screen)), and the operation of the subtotal button BT10, which is operated to complete product registration (to proceed to payment), is impossible (invalid), so on the registration screen in FIG. 3(A), the subtotal button BT10 is displayed in an inoperable manner (for example, grayed out, shown by a dashed line in the figure).

[0026] The registration confirmation screen of the customer display unit 103 has an area (symbol d) for displaying information on the most recently registered product, and an area (symbol e) for displaying total information. On the registration confirmation screen of FIG. 3(B), nothing is displayed in the area (symbol e) for displaying information on the most recently registered product. Also, on the registration confirmation screen of FIG. 3(B), "￥0" is displayed in the area (symbol e) for displaying total information.

[0027] In the scenes of Figures 3(A) and 3(B), when the store clerk scans the products (item 1 is milk and item 2 is a seasonal lunch box), the registration and settlement device 10 displays a registration screen as shown in Figure 3(C) on the store clerk's display unit 110, and displays a registration confirmation screen as shown in Figure 3(D) on the customer's display unit 103.

[0028] When the store clerk operates the subtotal button BT10 from the scenes of Figures 3(C) and 3(D), the registered settlement device 10 displays a subtotal screen as shown in Figure 3(E) on the store clerk's display unit 110, and displays a payment method selection screen as shown in Figure 3(F) on the customer's display unit 103.

[0029] The small print screen of the store clerk display unit 110 has an area (symbol f) for displaying total information (total points, total amount, etc.) and an area (symbol g) for displaying settlement information (deposit amount, deficit amount, change amount, etc.). In the small print screen of FIG. 3(E), nothing is displayed in the area (symbol g) for displaying settlement information. Also displayed on the small print screen are an unread cash button BT20 which is operated when inputting the amount of cash to be paid (for example, when there is bad coin that the change dispenser 106 cannot accept, or when the change dispenser 106 is not working properly), a next customer registration button BT21 which is operated when starting to register the next customer, and a registration screen button BT22 which is operated when returning to the registration screen (registration of products).

[0030] The payment method selection screen on the customer display unit 103 has an area (symbol h) for displaying the payment amount. In the payment method selection screen of Fig. 3(F), "1080 yen" is displayed in the area (symbol h) for displaying the payment amount. The payment method selection screen also displays a message MS23 instructing the user to select a payment method, and various buttons (cash button BT24A, credit button BT24B, electronic money button BT24C, gift certificate button BT24D) corresponding to each payment method are displayed.

[0031] From the scenes of Figures 3(E) and 3(F), when the customer operates the cash button BT24A, the registered settlement device 10 displays a cash payment screen on the customer side display unit 103 as shown in Figure 4(B), and displays a small screen SG30 in front of the small screen on the clerk side display unit 110 as shown in Figure 4(A).

[0032] The cash payment screen of the customer display unit 103 has an area (code k) for displaying payment information (payment amount) and an area (code l) for displaying deposit information (deposit amount, etc.). On the cash payment screen of Fig. 4(B), the area (code k) for displaying payment information displays the payment amount "¥1080", and the area (code l) for displaying deposit information displays the deposit amount "¥0" and the deficit amount "¥1080". Additionally, the cash payment screen of Fig. 4(B) displays a message MS33 instructing the customer to insert cash and an image GA34 that provides instructions on how to insert cash.

[0033] The small screen SG30 of the store clerk display unit 110 is a screen for checking the status of deposits into the change dispenser 106. The small screen SG30 has an area (symbol i) for displaying the total amount (payment amount) and an area (symbol j) for displaying the amount deposited into the change dispenser 106. In the small screen SG30 of FIG. 4(A), the area (symbol i) for displaying the total amount displays the total amount "1080 yen," and the area (symbol j) for displaying the amount deposited into the change dispenser displays the amount "0 yen." In addition, the small screen SG30 in Figure 4 (A) displays the Next Customer Registration button BT21 and the Registration Screen button BT22, the Deposit Cancellation button BT31, which is operated to cancel the change deposit amount (amount deposited into the change dispenser 106), is displayed in an inoperable manner, the Cash Deposit button BT32, which is operated to accept the change deposit amount as a deposit, is displayed in an inoperable manner, and the Current Total button BT42, which is operated to complete the cash payment, is displayed in an inoperable manner.

[0034] The shortfall (or the change amount) may be displayed on the small screen SG30. For example, the shortfall "1080 yen" may be displayed on the small screen SG30 of Fig. 4(A), the shortfall "80 yen" may be displayed on the small screen SG30 of Fig. 4(C) described later, and the change amount "20 yen" may be displayed on the small screen SG30 of Fig. 4(E) described later.

[0035] From the scenes of Figures 4(A) and 4(B), if a customer inserts cash into the change dispenser 106 (for example, if one 1,000 yen bill and one 100 yen coin are inserted and the 100 yen coin is rejected), the registered settlement device 10 displays a cash payment screen as shown in Figure 4(D) on the customer display unit 103, and displays a small screen SG30 as shown in Figure 4(C) on the clerk display unit 110.

[0036] 4(D), the payment amount "¥1080" is displayed in the area displaying payment information (code k), and the deposit amount "¥1000" and the deficit amount "¥80" are displayed in the area displaying deposit information (code l). In other words, the customer inserted 1100 yen (one 1,000 yen bill and one 100 yen coin), but the change dispenser 106 did not accept 100 yen (one 100 yen coin), so the registered settlement device 10 displays the above.

[0037] In the small screen SG30 of Fig. 4(C), the area (symbol i) displaying the total amount shows the total amount "1080 yen", and the area (symbol j) displaying the amount of the withdrawn money shows the amount of the withdrawn money "1000 yen". In addition, since the amount of the withdrawn money has been recorded, the deposit cancellation button BT31 and the cash deposit button BT32 are operable in the small screen SG30 of Fig. 4(C).

[0038] (If you continue to deposit cash) From the scenes of Figures 4(C) and 4(D), if the customer deposits cash into the change dispenser 106 (if the deposit of cash continues; specifically, if a single 100 yen coin other than the rejected 100 yen coin is inserted), the registered settlement device 10 displays a cash payment screen as shown in Figure 4(F) on the customer display unit 103, and displays a small screen SG30 as shown in Figure 4(E) on the clerk display unit 110.

[0039] On the cash payment screen of Fig. 4(F), the payment amount "¥1080" is displayed in the area (symbol k) displaying payment information, and the deposit amount "¥1100" and the change (change amount) "¥20" are displayed in the area (symbol l) displaying deposit information. In other words, the registered settlement device 10 displays the above because the change dispenser 106 accepted one 100-yen coin inserted by the customer. Also, on the cash payment screen of Fig. 4(F), a message MS40 is displayed instructing the user to operate the Finish button BT41 (a button operated to complete cash settlement, similar to the current total button BT42), and the Finish button BT41 is displayed.

[0040] In the small screen SG30 of Fig. 4(E), the area displaying the total amount (symbol i) displays the total amount "1080 yen", and the area displaying the amount of money withdrawn (symbol j) displays the amount of money withdrawn "1100 yen". In addition, because the amount of money withdrawn that is greater than the total amount has been recorded, in the small screen SG30 of Fig. 4(E), the current total button BT42 is operable, but the cash deposit button BT32 is inoperable.

[0041] 4(E) and 4(F), when the customer operates the Finish button BT41 (or the store clerk operates the Total button BT42), the registration and settlement device 10 dispenses the change (20 yen), prints and issues a receipt, and completes the transaction. The registration and settlement device 10 may display a change receipt instruction screen (not shown) or a receipt receipt instruction screen (not shown) on the customer display unit 103, and may display the initial registration screen (FIG. 3(A)) on the store clerk display unit 110.

[0042] (When pressing the deposit cancellation button BT31) From the scenes of Figures 4 (C) and 4 (D), if the clerk operates the deposit cancellation button BT31, the registered settlement device 10 will dispense 1,000 yen (one 1,000 yen bill) that has been recorded as the deposit amount (change received), display the sub-screen (Figure 3 (E)) on the clerk's display unit 110, and display the payment method selection screen (Figure 3 (F)) on the customer's display unit 103.

[0043] Also, in the scenes of Figures 4(E) and 4(F), if the clerk operates the deposit cancellation button BT31, the registered settlement device 10 will dispense 1,100 yen (one 1,000 yen bill and one 100 yen coin) which has been recorded as the deposit amount (change received), display the sub-screen (Figure 3(E)) on the clerk's display unit 110, and display the payment method selection screen (Figure 3(F)) on the customer's display unit 103.

[0044] (When cash deposit button BT32 is operated) From the scenes of Figures 4(C) and 4(D), when the clerk operates the cash deposit button BT32, the registration and settlement device 10 displays a sub-screen as shown in Figure 5(A) on the clerk's display unit 110, and displays a payment method selection screen as shown in Figure 5(B) on the customer's display unit 103.

[0045] On the sub-screen in Fig. 5(A), the area displaying the settlement information (symbol g) displays the deposited amount "1000" and the deficit "80." On the payment method selection screen in Fig. 5(B), the area displaying the payment amount (symbol h) displays "¥80." In other words, the area displaying the payment amount on the payment method selection screen in Fig. 5(B) displays not the total payment amount "¥1080," but the remaining amount (deficit amount) "¥80" obtained by subtracting the amount deposited using the cash deposit button BT32, "¥1000," from the total payment amount "¥1080."

[0046] (When inputting the remaining amount when operating the BT32 cash deposit button) From the scenes of Figures 5(A) and 5(B), when the store clerk operates the unread cash button BT20, the registered settlement device 10 displays a small screen SG40 in front of the small screen on the store clerk side display unit 110 as shown in Figure 5(C), and displays a cash payment screen on the customer side display unit 103 as shown in Figure 5(D).

[0047] The small screen SG40 of the store clerk display unit 110 is a screen that accepts the input of the number of entries. The small screen SG40 is provided with an area (symbol m) that displays the shortfall amount and the total number of entries (total amount of the number of entries). In the small screen SG40 of FIG. 5(C), the shortfall amount "80 yen" is displayed in the area (symbol m) and the total number of entries "0 yen" is displayed. In addition, the small screen SG40 of FIG. 5(C) displays the numeric keypad buttons (number buttons) and a cancel button that is operated when canceling the number entry, and the execute button that is operated when executing (reflecting, confirming) the number entry is displayed in an inoperable state. Note that the execute button becomes operable when the number entry is made (when the total number of entries is not "0 yen").

[0048] On the cash payment screen of Fig. 5(D), the payment amount "80 yen" is displayed in the area displaying payment information (code k), and the deposit amount "0 yen" and the deficit amount "80 yen" are displayed in the area displaying deposit information (code l). In other words, the payment information display area (code k) of the payment method selection screen of Fig. 5(D) displays not the total payment amount "1080 yen", but the deficit amount "80 yen", which is the total payment amount "1080 yen" minus the amount deposited by the cash deposit button BT32 "1000 yen". Also, on the cash payment screen of Fig. 5(D), a message MS35 is displayed to the effect that the store clerk is currently inputting the deposit amount (entering the number of deposits).

[0049] From the scenes of Figures 5(C) and 5(D), if the clerk inputs the number of coins to be placed (for example, 8 coins for 10 yen coins) and then presses the execute button, the registered settlement device 10 will display a sub-screen as shown in Figure 5(E) on the clerk's display unit 110, and will display a cash payment screen as shown in Figure 5(F) on the customer's display unit 103.

[0050] On the small print screen of Fig. 5(E), the area (symbol g) displaying the settlement information displays the deposit amount (change amount) "1000", the deposit amount (unread) "80", and the change "0". Also, on the small print screen of Fig. 5(E), the current total button BT42 is displayed.

[0051] On the cash payment screen of Fig. 5(F), the payment amount "80 yen" is displayed in the area displaying payment information (code k), and the deposit amount "80 yen" and change "0 yen" are displayed in the area displaying deposit information (code l). Also, on the cash payment screen of Fig. 5(F), a message MS40 instructing the user to operate the Finish button BT41 is displayed, and the Finish button BT41 is displayed.

[0052] 5(E) and 5(F), if the customer operates the Finish button BT41 (or the store clerk operates the Total button BT42), the registration and settlement device 10 prints and issues a receipt and completes the transaction. The registration and settlement device 10 may display a receipt reception instruction screen (not shown) on the customer display unit 103, and may display the initial registration screen (FIG. 3(A)) on the store clerk display unit 110.

[0053] (Operate the BT32 cash deposit button to pay the remaining balance by credit card) From the scenes of Figures 5(A) and 5(B), when the customer operates the credit button BT24B, the registered settlement device 10 displays a credit payment screen on the customer side display unit 103 as shown in Figure 6(B), and displays a small screen SG50 in front of the small screen on the clerk side display unit 110 as shown in Figure 6(A).

[0054] The credit payment screen of the customer display unit 103 has an area (code k) for displaying payment information (payment amount). In the credit payment screen of Fig. 6(B), the payment amount "80 yen" is displayed in the area (code k) for displaying payment information. In addition, the credit payment screen of Fig. 6(B) displays a message MS54 instructing the user to read (insert) the card, and an image GA55 that provides instructions on how to read the card.

[0055] The small screen SG50 of the store clerk display unit 110 is a screen for checking the operation status of credit card payment, etc. The small screen SG50 has an area (symbol n) for displaying the credit card payment amount (i.e., the shortfall amount, remaining amount). In the small screen SG50 of FIG. 6(A), the area (symbol n) displaying the credit card payment amount shows the credit card payment amount of "80 yen". In addition, the small screen SG50 of FIG. 6(A) shows customer guidance information (message MS54, image GA55), the next customer registration button BT21, and the registration screen button BT22.

[0056] 6(A) and 6(B), when the credit payment is completed (when the credit payment is normally completed by communication with a credit server, etc.), the registration and settlement device 10 displays a sub-screen as shown in Fig. 6(C) on the clerk display unit 110, and displays a payment screen as shown in Fig. 6(D) on the customer display unit 103. Note that the registration and settlement device 10 may display other screens (for example, a screen instructing the user to enter a PIN code, a screen instructing the user to remove the card, etc.) on the customer display unit 103 between the display of the credit payment screen in Fig. 6(B) and the display of the payment screen in Fig. 6(D).

[0057] On the small bill screen of Fig. 6(C), the cash amount "1000", the credit card amount "80" and the change "0" are displayed in the area (symbol g) displaying the settlement information. Also, on the small bill screen of Fig. 6(C), a completion button BT43 is displayed.

[0058] On the payment screen of Fig. 6(D), the payment information display area (symbol k) displays the payment amount "¥1080", and the deposit information display area (symbol l) displays the change machine "¥1000", credit card "¥80", total "¥1080", and change "¥0". Also, on the payment screen of Fig. 6(D), a message MS40 instructing the user to operate the Finish button BT41 is displayed, and the Finish button BT41 is displayed.

[0059] 6(C) and 6(D), if the customer operates the Finish button BT41 (or the store clerk operates the Complete button BT43), the registered settlement device 10 prints and issues a receipt and completes the transaction. The registered settlement device 10 may display a receipt reception instruction screen (not shown) on the customer display unit 103 and display the initial registration screen (FIG. 3(A)) on the store clerk display unit 110.

[0060] The embodiment has been described above, but the registered settlement device 10 of the above embodiment improves settlement processing using a change dispenser. For example, regarding handling of cash, since a cash deposit button BT32 is provided in addition to a deposit cancellation button BT31, it is possible to appropriately handle and proceed with processing according to the situation, for example, as shown in the following (a) to (c).

[0061] (a) If, after depositing money into the change dispenser 106, the customer requests to stop cash payment and change to non-cash payment, the store clerk operates the deposit cancellation button BT31. This cancels the deposit amount (change received amount) and returns to the screen after the subtotal button BT10 is operated, making it possible to reselect the payment method (select non-cash payment). For example, if the deposit cancellation button BT31 is operated from the screen of Figures 4(C) and 4(D), the deposit amount of 1000 yen (one 1000 yen bill) is discharged and the subtotal screen (Figure 3(E)) and the payment method selection screen (Figure 3(F)) are displayed, allowing the customer to reselect the payment method (select non-cash payment) on the payment method selection screen (Figure 3(F)). (b) If some of the coins inserted into the change dispenser 106 are bad coins and therefore cannot be accepted by the change dispenser 106 (if there is no alternative coin available), the store clerk operates the cash deposit button BT32. This maintains the deposited amount (remains valid) and returns to the scene after the subtotal button BT10 is operated, making it possible to input the amount of the shortfall (bad coins). For example, if the cash deposit button BT32 is operated from the scene of FIG. 4(C) or FIG. 4(D), the deposited amount of 1000 yen is not discharged, and the subtotal screen (FIG. 5(A)) and the payment method selection screen (FIG. 5(B)) are displayed, so that the unread cash button BT20 can be operated on the subtotal screen (FIG. 5(A)). (c) If, after depositing money into the change dispenser 106, the customer requests to settle part of the amount with non-cash payment, the store clerk operates the cash deposit button BT32. This maintains the deposited amount and returns to the screen after the subtotal button BT10 is operated, making it possible to select a payment method for the remaining amount (select non-cash payment). For example, if the cash deposit button BT32 is operated from the screen of Figures 4(C) and 4(D), the deposited amount of 1,000 yen is not dispensed, and the subtotal screen (Figure 5(A)) and payment method selection screen (Figure 5(B)) are displayed, allowing the customer to select a payment method for the remaining amount (select non-cash payment) on the payment method selection screen (Figure 5(B)).

[0062] In the above (b) bad coin situation, it is efficient or rational to hold the coins that have been accepted normally and not discharge them. When some of the coins inserted into the change machine 106 are bad coins and therefore cannot be accepted by the change machine 106 (when there is no alternative coin), it is also possible to operate the deposit cancellation button BT31. After operating the deposit cancellation button BT31, the user must either re-insert the coins that were discharged after inputting the amount of the bad coins (coins other than the bad coins) or input the total payment amount (amount of the bad coins + amount of the coins other than the bad coins that were discharged). The former is inefficient (double effort) because the discharged coins must be re-inserted, and the latter is not very rational because the amount inputted becomes unnecessarily large.

[0063] (Variations, etc.) Although the embodiment has been described above, the device configuration, data configuration, processing flow, display and output modes, etc. can be appropriately changed as shown in, for example, the following (1) to (10). In addition, the following (1) to (10) may be appropriately combined with each other.

[0064] (1) In the above embodiment, an example has been described in which an inoperable (invalid) button is displayed in an inoperable manner (indicated by a dashed line in the drawing), but an inoperable button may be hidden.

[0065] (2) In the above embodiment, an example has been described in which the current total button BT42 is displayed on the store clerk display unit 110, but instead of or in addition to displaying the current total button BT42 on the store clerk display unit 110, a hard button having the same function as the current total button BT42 (a hard button operated to complete cash settlement) may be provided on the key operation unit 111. The same applies to the other buttons displayed on the store clerk display unit 110 (subtotal button BT10, unread cash button BT20, next customer registration button BT21, registration screen button BT22, deposit cancellation button BT31, cash deposit button BT32, OK button BT38).

[0066] When a hard button is operated in a situation where the operation is impossible (invalid), there may be no response, or an error message to the effect that the operation is impossible may be displayed. As an example, in the case where the key operation unit 111 is provided with a hard button having the same function as the cash deposit button BT32 (a hard button operated when accepting the amount of the coins deposited in the coin machine as a deposit), when a hard button having the same function as the cash deposit button BT32 is operated in the situation of Fig. 4 (A) and Fig. 4 (B), there may be no response, or an error message to the effect that the operation of the hard button is impossible may be displayed.

[0067] (3) In the above embodiment, an example was described in which the cash deposit button BT32 was provided as a button separate from the current total button BT42, but the current total button BT42 may also serve as the cash deposit button BT32 without providing a cash deposit button BT32. In other words, the current total button BT42 may be displayed in an inoperable manner on the small screen SG30 of Fig. 4(A), the current total button BT42 may be displayed in an operable manner on the small screen SG30 of Fig. 4(C), and the current total button BT42 may be displayed in an operable manner on the small screen SG30 of Fig. 4(E), and when the current total button BT42 is operated on the small screen SG30 of Fig. 4(C), it may function as the cash deposit button (progress to Figs. 5(A) and 5(B)), and when the current total button BT42 is operated on the small screen SG30 of Fig. 4(E), it may function as the current total button (issuing a receipt or the like and ending the process).

[0068] In other words, if the deposited amount is equal to or greater than the payment amount, the current total button BT42 functions as a current total button that calculates the change amount and completes the transaction (for example, when the cash deposit button BT32 is not displayed on the small screen of FIG. 4(E) and the current total button BT42 (the current total button BT42 which also serves as the cash deposit button BT32) is displayed, the current total button BT42 functions as a current total button that calculates the change amount and completes the transaction), and if the deposited amount is less than the payment amount, it functions as a cash deposit button (for example, when the cash deposit button BT32 is not displayed on the small screen of FIG. 4(C) and the current total button BT42 (the current total button BT42 which also serves as the cash deposit button BT32) is displayed, the current total button BT42 may function as a cash deposit button. This allows settlement to proceed easily and without hesitation regardless of the deposit status into the change dispenser 106 (because it is not necessary to decide whether to operate the cash deposit button BT32 or the current total button BT42 depending on the deposit status).

[0069] In addition, the registered settlement device 10 may display the current total button BT42 in a different manner (e.g., color, pattern) when the deposit amount is equal to or greater than the payment amount (when it functions as the current total button) and when the deposit amount is less than the payment amount (when it functions as the cash deposit button).

[0070] (4) In the above embodiment, an example was described in which the cash deposit button BT32 was displayed on the store clerk display unit 110. However, the cash deposit button may be displayed on the customer display unit 103 instead of or in addition to the store clerk display unit 110.

[0071] For example, in the scene of Figures 4(A) and 4(B), if a customer inserts cash into the change dispenser 106 (for example, if one 1,000 yen bill and one 100 yen coin are inserted and the 100 yen coin is rejected), the registered settlement device 10 may display a cash payment screen as shown in Figure 7(B) on the customer display unit 103 instead of the cash payment screen of Figure 4(D), and may display a small screen SG30 as shown in Figure 4(C) (or a small screen SG30 as shown in Figure 7(A)) on the clerk display unit 110.

[0072] The cash payment screen in Fig. 7(B) displays a cash deposit button BT132 having the same function as the cash deposit button BT32. The cash deposit button BT32 is displayed on the small screen BT30 in Fig. 4(C), but the cash deposit button BT32 is not displayed on the small screen BT30 in Fig. 7(A).

[0073] Also, instead of or in addition to the clerk display unit 110, a deposit cancellation button may be displayed on the customer display unit 103.

[0074] For example, in the scene of Figures 4(A) and 4(B), if a customer inserts cash into the change dispenser 106 (for example, if one 1,000 yen bill and one 100 yen coin are inserted and the 100 yen coin is rejected), the registered settlement device 10 may display a cash payment screen as shown in Figure 7(D) on the customer display unit 103 instead of the cash payment screen of Figure 4(D), and may display a small screen SG30 as shown in Figure 4(C) (or a small screen SG30 as shown in Figure 7(A) or a small screen SG30 as shown in Figure 7(C)) on the clerk display unit 110.

[0075] The cash payment screen in Fig. 7(D) displays a Deposit Cancel button BT131 having a similar function to the Deposit Cancel button BT31, and a Cash Deposit button BT132 having a similar function to the Cash Deposit button BT32. The Deposit Cancel button BT31 and the Cash Deposit button BT32 are displayed on the small screen BT30 in Fig. 4(C), but the Deposit Cancel button BT31 is not displayed on the small screen BT30 in Fig. 7(C). Note that the Deposit Cancel button BT31 and the Cash Deposit button BT32 do not necessarily have to be displayed on the small screen BT30 in Fig. 7(C).

[0076] (5) In the above embodiment, when a bill is rejected in the change dispenser 106 (FIGS. 4(C) and 4(D)), the flow is described as follows: operation of the cash deposit button BT32 on the small screen SG30 → erasing the small screen SG30 (FIGS. 5(A) and 5(B)) → operation of the unread cash button BT20 → display of the small screen SG40 (FIGS. 5(C) and 5(D)). However, when a bill is rejected in the change dispenser 106, the small screen SG30 may be erased without the operation of the cash deposit button BT32. In other words, when a bill is rejected, the change dispenser 106 may notify the registered settlement apparatus 10 of the rejection, and the registered settlement apparatus 10 may erase the small screen SG30 and prompt the user to perform the next operation (operation of the unread cash button BT20 in FIG. 5(A)) based on the notification. This allows the rejection to be dealt with efficiently. The change dispenser 106 may detect rejection by a sensor at the outlet, or may detect rejection based on a recognition unit that recognizes currency (determining whether currency cannot be recognized).

[0077] Based on the notification that a rejection has occurred, the registration settlement device 10 may erase the small screen SG30 and display the small screen SG40. This makes it possible to deal with the rejection more efficiently.

[0078] When a rejection occurs, the registration and settlement device 10 may display the fact that a rejection has occurred on the store clerk display unit 110 or the customer display unit 103. The registration and settlement device 10 may notify the fact that a rejection has occurred by voice instead of or in addition to a display.

[0079] (6) Although not explained in the above embodiment, the registration screen button BT22 can be operated whether or not there is a deposit. When there is a deposit (for example, the scenes in FIG. 4(C) and FIG. 4(D)), if the registration screen button BT22 is operated, the product can be registered while the deposit is held.

[0080] In relation to the above, the deposit cancellation button BT31 can be operated when a deposit is present; however, there may be situations in which a customer wishes to change to a non-cash payment method, for example, when the payment amount changes (an increase or decrease in the number of products purchased, or a change due to the use of a service coupon registration (discount)). Therefore, the deposit cancellation button BT31 is displayed in a conspicuous position so that the customer's request can be dealt with immediately.

[0081] (7) In the above embodiment, the registration and settlement device 10 in the normal mode has been described. However, the present invention can also be applied to the registration and settlement device 10 in the full self-service mode.

[0082] In the full self-service mode, processing is performed on the customer side, so basically (although there are differences, for example, as in (a) to (e) below), in the full self-service mode, the information displayed on the clerk display unit 110 or the customer display unit 103 in the normal mode (information displayed on various screens) is displayed on the customer display unit 103. However, since customers are prohibited from inputting the amount of unread cash to be placed themselves, when no clerk is present, the controls for accepting unread cash (such as the numeric keypad buttons on the small screen SG40) are not displayed. In the full self-service mode, when inputting the amount of unread cash to be placed, it is necessary to transition to the clerk mode by, for example, calling a clerk.

[0083] (a) The subtotal button BT10 displayed on the store clerk display unit 110 in the normal mode is displayed on the customer display unit 103 under the name, for example, "checkout button" in the full self-service mode. (b) In normal mode, similar buttons displayed on both the clerk display unit 110 and the customer display unit 103 are consolidated into one. For example, since the total button BT42 in Fig. 4(E) and the Finish button BT41 in Fig. 4(F) have overlapping functions, in full self-service mode the Finish button BT41 is displayed on the customer display unit 103, and the total button BT42 is not displayed. (c) The next customer registration button BT21 is not displayed in full self-service mode because it is a button operated by the store clerk (the button operated when starting the registration process for the next customer before the current customer completes their payment) and because it is a button with which the store clerk starts the registration of the next customer in normal mode. (d) In the full self-service mode, the registration screen button BT22 may be displayed on the customer side display unit 103 instead of a name such as product registration button. (e) Since the number of items to be placed must be entered by a store clerk, in the full self-service mode, the unread cash button BT20 is displayed on a store clerk-only screen (e.g., a maintenance screen). Note that in the full self-service mode, the registered settlement device 10 may, for example, display a store clerk-only screen (unread cash button BT20) on the store clerk-side display unit 110 when the store clerk-side scanner unit 112 reads the store clerk code, and may display a store clerk-only screen (unread cash button BT20) on the customer-side display unit 103 when the customer-side scanner unit 104 reads the store clerk code.

[0084] (8) In the above embodiment, an example was described in which the registered settlement device 10 is equipped with both the payment terminal 105 and the change dispenser 106. However, it is sufficient for the registered settlement device 10 to be equipped with at least the change dispenser 106 (it is not necessary to be equipped with the payment terminal 105).

[0085] (9) In the above embodiment, the registration and settlement device 10 has been described, but the present invention can be applied to other devices (e.g., the registration and settlement device 11, the registration and settlement device 12, the registration and settlement device 13, the settlement device 15, and the settlement device 16) that execute the settlement process based on the customer's operation. For example, since the registration and settlement device 11 is a device that executes the registration process based on the operation of a store clerk and executes the settlement process based on the operation of a customer, the display on the store clerk side / customer side of the registration and settlement device 11 may be similar to the display on the store clerk side / customer side of the registration and settlement device 10 in the normal mode. Also, since the registration and settlement device 12 is a device that executes the registration process and the settlement process based on the operation of a customer, the display on the customer side of the registration and settlement device 12 may be similar to the display on the customer side of the registration and settlement device 10 in the full self-service mode. Also, the display on the customer side of the settlement device 15 (similar to the settlement device 16) may be similar to the display on the customer side of the registration and settlement device 10 in the full self-service mode (excluding the display of the part related to the registration process). In addition, since the registration and settlement device 13 is a device that executes registration and settlement processes based on the operations of a store clerk, there are some differences in that the operator of the settlement process is a store clerk, such as not displaying messages on the customer side instructing the customer to insert coins, but other parts are the same as in the registration and settlement device 10 in normal mode.

[0086] (10) Some or all of the functions (input / output, storage, processing (including judgment)) of each device (registered settlement devices 10, 11, 12, 13, registered device 14, settlement devices 15, 16, etc.) may be realized in devices other than the device described as the entity that executes the function. Each device may function as a so-called thin client specialized for input / output interfaces, etc. For example, a cloud server may execute a program for controlling the operation of each device, and each device may display a screen using a browsing function, etc.

[0087] <Summary of the embodiment> [Technical field] The present invention relates to a settlement device and a program. [Background technology] 2. Description of the Related Art There is known a POS terminal device that allows input of the number of bad coins that are not accepted by a change dispenser (see, for example, Patent Document 1). [Prior art document] [Patent documents] [Patent Document 1] JP 2004-362163 A [Summary of the invention] [Problem to be solved by the invention] However, there is room for improvement in the settlement process using a change dispenser. The present invention has been made in consideration of such circumstances, and has an object to provide a technique for improving the settlement process using a change dispenser. [Means for solving the problem]

[0088] (1) One aspect for solving the above-mentioned problems is a settlement device (e.g., registered settlement devices 10, 11, 12, 13, settlement devices 15, 16, etc.) that has a cash insertion port on the customer side for inserting cash and is capable of settling at least the transaction amount in cash, and is equipped with a declaration means (e.g., cash deposit button BT32) that accepts a declaration that the cash inserted into the cash insertion port and accepted will be treated as a deposit, and after accepting the declaration by the declaration means, accepts cash or non-cash payment for the amount remaining after subtracting the deposit amount, which is the amount of the deposit, from the transaction amount (e.g., see Figures 5 and 6). According to the settlement device of (1), settlement processing using a change dispenser is improved.

[0089] (2) The settlement device described in (1) is characterized in that it is provided with a termination acceptance means that accepts a termination operation to terminate the transaction when the deposit amount is equal to or greater than the transaction amount, and the termination acceptance means functions as the declaration means that accepts the termination operation as the declaration when the deposit amount is less than the transaction amount. (2) According to the settlement device, settlement can be carried out easily and without hesitation.

[0090] (3) The settlement device according to (1) or (2), further comprising a quantity input means (see, for example, FIG. 5(C)) for receiving input of the quantity of cash to be paid for the remaining amount. According to the settlement device of (3), the remaining amount can be determined by inputting the number of items, and settlement can be completed easily.

[0091] (4) A settlement device as described in (1) or (2), characterized in that it is provided with a selection means (see, for example, FIG. 5(B)) for accepting the selection of a payment type of cash or non-cash payment for the remaining amount. (4) The settlement device presents payment methods other than cash for the remaining balance, allowing the user to easily select the desired payment method.

[0092] (5) The settlement device according to (4), wherein the remaining amount and the selection means are displayed on the same screen (see, for example, FIG. 5(B)). According to the settlement device of (5), the remaining balance can be confirmed on the same screen and a payment method according to the remaining balance can be selected.

[0093] (6) One aspect for solving the above-mentioned problems is a program that causes a computer to function as a settlement device having a cash slot for inserting cash on the customer side and capable of settling at least the transaction amount in cash, the program causing the computer to function as a declaration means for accepting a declaration that the cash inserted into the cash slot and accepted will be a deposit, and after the declaration means accepts the declaration, the program accepts cash or non-cash payment for the remaining amount remaining after subtracting the deposit amount, which is the amount of the deposit, from the transaction amount. The program (6) improves the settlement process using a change dispenser.

[0094] In addition, a program for realizing the functions of each device described above (registered settlement devices 10, 11, 12, 13, registered device 14, settlement devices 15, 16, etc.) may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read into a computer system and executed to perform processing of each device. Here, "reading a program recorded on a recording medium into a computer system and executing it" includes installing the program into a computer system. The "computer system" here includes hardware such as an OS and peripheral devices. In addition, the "computer system" may include multiple computer devices connected via a network including the Internet, a WAN, a LAN, a dedicated line, and other communication lines. In addition, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, an optical magnetic disk, a ROM, a CD-ROM, and a storage device such as a hard disk built into a computer system. In this way, the recording medium storing the program may be a non-transient recording medium such as a CD-ROM. In addition, the recording medium also includes a recording medium provided inside or outside the computer system that can be accessed from a distribution server in order to distribute the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program in a format executable by a terminal device. That is, the format in which the program is stored in the distribution server does not matter as long as the program can be downloaded from the distribution server and installed in a form executable by the terminal device. The program may be divided into multiple parts, each of which may be downloaded at a different time and then combined on the terminal device, or each of the divided programs may be distributed by a different distribution server. Furthermore, the term "computer-readable recording medium" includes a storage medium that holds a program for a certain period of time, such as a volatile memory (RAM) inside a computer system that is a server or client when a program is transmitted over a network. The program may also be one that realizes part of the above-mentioned functions.Furthermore, the above-mentioned functions may be realized in combination with a program already recorded in the computer system, that is, a so-called differential file (differential program). [Explanation of symbols]

[0095] 1...Sales system, 10...Registration and settlement device, 11...Registration and settlement device, 12...Registration and settlement device, 13...Registration and settlement device, 14...Registration device, 15...Settlement device, 16...Settlement device, 40...Transaction status management device, 50...Store controller, 60...Head office server

Claims

1. A settlement device having a cash insertion slot for inserting cash on a customer side and capable of settling at least a transaction amount in cash, a declaration means for accepting a declaration that the cash inserted into the cash insertion slot and accepted is to be a deposit; Equipped with A settlement device characterized in that after the declaration is accepted by the declaration means, a cash or non-cash settlement is accepted for the remaining amount obtained by subtracting a deposit amount, which is the amount of the deposit, from a transaction amount.

2. a termination reception means for receiving a termination operation for terminating the transaction when the deposit amount is equal to or greater than the transaction amount; Equipped with The termination acceptance means is When the deposit amount is less than the transaction amount, the processing unit functions as the declaration unit that accepts the termination operation as the declaration.

2. The settlement device according to claim 1 .

3. A quantity input means for receiving an input of the quantity to be paid in cash with respect to the remaining amount The settlement device according to claim 1 or 2, further comprising:

4. A selection means for accepting a selection of a payment type of cash or non-cash payment for the remaining amount. The settlement device according to claim 1 or 2, further comprising:

5. 5. The settlement device according to claim 4, wherein the remaining amount and the selection means are displayed on the same screen.

6. A program that causes a computer to function as a settlement device having a cash slot for inserting cash on the customer side and capable of settling at least a transaction amount in cash, The computer, a declaration means for accepting a declaration that the cash inserted into the cash insertion slot and accepted is to be a deposit; Function as a A program characterized by accepting cash or non-cash payment for the remaining amount obtained by subtracting a deposit amount, which is the amount of the deposit, from a transaction amount after the declaration is accepted by the declaration means.

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