Information processing apparatus and information processing method

Abstract

To provide an information processing apparatus and an information processing method capable of supporting mobile shop business using a mobile body.SOLUTION: An information processing apparatus 10 includes: a receiving unit 10Da which receives input information pertaining to mobile shop business using a mobile body; a business-opening support processing unit 10Dc which generates, based on the input information, progress information pertaining to the preparation for opening the business in the mobile shop business; and an output unit 10Db which presents the progress information. The output unit presents the progress information including the overall progress of the preparation for opening the business and progress of each of tasks included in the preparation for opening the business.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present invention relates to an information processing device and an information processing method. [Background technology]

[0002] For example, Patent Document 1 discloses a mobile store management device that collects information on demand for mobile stores from a first terminal owned by a user and creates a demand map that visualizes on a map the locations where mobile stores can be reserved and the level of demand for mobile stores at the locations based on the information on demand for mobile stores. This mobile store management device outputs the demand map to a second terminal owned by the mobile store operator, and when location reservation information is obtained from the second terminal, it is able to reserve the location included in the reservation information and pay the rent for the location using a payment method preset by the operator. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2022-070062 Summary of the Invention [Problem to be solved by the invention]

[0004] Mobile sales using mobile vehicles have been attracting attention for their high mobility and maneuverability due to the characteristics of their sales style, and are expected to play a role as social infrastructure for people living in difficult situations in disaster-stricken areas and depopulated areas. For example, the mobile store management device of Patent Document 1 can fully utilize the characteristics of the sales style by matching users' demand for mobile stores with the business owner's desire to open a store. On the other hand, mobile sales using mobile vehicles require the business owner to purchase the necessary interior decoration and equipment, obtain business qualifications, submit a business license notice, check legal regulations, etc., depending on the business form and business area desired by the business owner. Therefore, it may take longer than expected to open the business due to pre-opening investigations, consultations and procedures at related facilities, selection and purchase of equipment, reservation of a store location, etc., and the business owner may feel that the preparation for opening and operation of the mobile sales business are complicated.

[0005] The present invention has been made in consideration of the above circumstances, and has an object to provide an information processing device and an information processing method that can support a mobile sales business using a mobile object. [Means for solving the problem]

[0006] In order to achieve the above-mentioned object, the information processing device of the present invention comprises a reception unit that receives input information related to a mobile sales business using a mobile vehicle, a business start-up support processing unit that generates progress information related to business start-up preparations for the mobile sales business based on the input information, and an output unit that presents the progress information, wherein the output unit presents the progress information including the overall progress of the business start-up preparations and the progress of each of a plurality of tasks included in the business start-up preparations.

[0007] In addition, in order to achieve the above-mentioned object, the information processing method of the present invention includes the steps of accepting input information related to a mobile sales business using a mobile vehicle, generating progress information related to preparations to open the mobile sales business based on the input information, and outputting the progress information, wherein the step of outputting the progress information presents the progress information including the overall progress of the opening preparations and the progress of each of a plurality of tasks included in the opening preparations. Effect of the Invention

[0008] The information processing device and the information processing method according to the present invention have an effect of supporting a mobile sales business using a mobile object. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a block diagram showing a schematic configuration of a mobile sales support system in the first embodiment. [Diagram 2] FIG. 2 is a conceptual diagram showing an example of mobile sales support by the mobile sales support system in the first embodiment. [Diagram 3] FIG. 3 is a block diagram showing a schematic configuration of the information processing device according to the first embodiment. [Figure 4] FIG. 4 is a block diagram showing a schematic configuration of the operator terminal in the first embodiment. [Diagram 5] FIG. 5 is a block diagram showing a schematic configuration of the event organizer terminal in the first embodiment. [Figure 6] FIG. 6 is a diagram illustrating an example of input information in the first embodiment. [Figure 7] FIG. 7 is a diagram illustrating an example of input information in the first embodiment. [Figure 8] FIG. 8 is a diagram showing an example of business start-up support information in the first embodiment. [Figure 9] FIG. 9 is a diagram showing an example of business opening management information in the first embodiment. [Figure 10] FIG. 10 is a diagram showing an example of business start-up support information in the first embodiment. [Figure 11] FIG. 11 is a diagram illustrating an example of operation management information in the first embodiment. [Figure 12] FIG. 12 is a diagram illustrating an example of operation management information in the first embodiment. [Figure 13] FIG. 13 is a flowchart showing the flow of mobile sales support by the information processing device according to the first embodiment. [Figure 14]FIG. 14 is a diagram illustrating an example of a workflow generated by an information processing device according to a modified example of the first embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings. Note that the present invention is not limited to this embodiment. In addition, the components in the following embodiments include those that are replaceable and easy for a person skilled in the art, or those that are substantially the same.

[0011] [First embodiment] <Outline of the mobile sales support system> First, an overview of a mobile sales support system 100 according to an embodiment will be described with reference to FIGS.

[0012] The mobile sales support system 100 in the first embodiment is a system that provides support for the establishment and operation of a mobile sales business using a mobile object. A mobile sales business operator MO, who operates a mobile sales business using a mobile object, can receive various types of support for the establishment and operation of a mobile sales business using a mobile object by using the business operator terminal 20 of the mobile sales support system 100.

[0013] As shown in FIG. 1, the mobile sales support system 100 includes an information processing device 10, a business operator terminal 20, and an event manager terminal 30, which are configured to be able to communicate with each other through a network. The network constitutes a communication network that connects a plurality of devices to be able to communicate with each other, and enables data communication by various communication methods applicable to this system, regardless of whether they are wired or wireless. The network is, for example, configured by an Internet line network, a mobile phone line network, a mobile communication network, a LAN (Local Area Network), a WAN (Wide Area Network), a VPN (Virtual Private Network), etc., and may include various network relay devices such as an antenna, a gateway, a router, and a hub. In the mobile sales support system 100 according to the embodiment, the information processing device 10, the business operator terminal 20, and the event manager terminal 30 communicate data with each other through this network and cooperate with each other to configure a system that can manage data related to a mobile sales business using a mobile body and utilize it for various services and analyses.

[0014] The information processing device 10 according to the embodiment is a device that processes and manages various information related to business start-up support and operation support in a mobile sales business using a mobile object. The information processing device 10 is configured to receive input information related to the mobile sales business using a mobile object from a business operator terminal 20, generate business start-up support information that supports preparations for starting a mobile sales business using a mobile object based on the input information, and transmit the information to the business operator terminal 20.

[0015] The business operator terminal 20 is a terminal that transmits input information related to a mobile sales business using a mobile object to the information processing device 10 in response to an operation input by the mobile sales business operator MO. In the embodiment, the business operator terminal 20 is also configured to be able to access an event organizer terminal 30, an EC (Electronic Commerce) server 40, and an institution server 50 via the network.

[0016] The event organizer terminal 30 is, for example, a terminal managed by an event organizer EO that invites mobile sales businesses MO to set up stalls at the event. The event organizer terminal 30 is configured to be able to access the information processing device 10, for example, via a network, and to register stall invitation information that invites mobile sales businesses to set up stalls at the event. The event organizer terminal 30 may also be configured to be able to transmit stall invitation information to the business operator terminal 20, for example, via a network.

[0017] The EC server 40 is, for example, a server managed by a product distributor. A website (EC site) where products can be purchased is built on the EC server 40.

[0018] The institution server 50 is, for example, a server managed by an administrative agency such as a local government, a health center, etc. The institution server 50 has a website (online application site) that can accept the procedures required to start a mobile sales business using a mobile unit.

[0019] The mobile sales operator MO inputs information regarding the business type he or she wishes to open, the area in which he or she wishes to open a store, sales targets, etc. into the operator terminal 20, and the operator terminal 20 transmits the input information to the information processing device 10 as input information regarding the mobile sales business using a mobile vehicle.

[0020] The information processing device 10 is configured to be able to select procedures necessary for starting a mobile sales business using a mobile body and to select items necessary for starting a mobile sales business using a mobile body based on input information from the business operator terminal 20. The information processing device 10 transmits to the business operator terminal 20, as start-up support information, procedure information related to the procedures selected based on the input information and item information related to the items selected based on the input information.

[0021] The mobile sales business operator MO can carry out the procedures necessary for starting up a mobile sales business using a mobile body by referring to the procedure information received by the business operator terminal 20 from the information processing device 10. For example, the procedure information includes a link to an online application site that accepts the procedures necessary for starting up a mobile sales business using a mobile body or information related to the URL of the online application site, and the mobile sales business operator MO can carry out the procedures via the business operator terminal 20.

[0022] Furthermore, the mobile sales business operator MO can place an order for an item by referring to the item information received by the business operator terminal 20 from the information processing device 10. For example, the item information includes a link to an EC site where items required for starting a mobile sales business using a mobile body can be ordered or information regarding the URL of the EC site, and the mobile sales business operator MO can place an order for the item via the business operator terminal 20.

[0023] As described above, the information processing device 10 supports the mobile sales operator MO in starting up a mobile sales business using a mobile vehicle by presenting procedural information and item information to the mobile sales operator MO based on input information from the business terminal 20.

[0024] The information processing device 10 is also configured to store business start-up management information related to the start-up of a mobile sales business using a mobile body, and operation management information related to the operation of the mobile sales business using a mobile body. The business start-up management information is information generated based on input information and the like transmitted by the mobile sales business operator MO from the business operator terminal 20 to the information processing device 10 when preparing to start a mobile sales business using a mobile body. In the embodiment, the business start-up management information is accumulated in the information processing device 10 by the information processing device 10 automatically collecting information transmitted from the business operator terminal 20, or by the mobile sales business operator MO registering the information processing device 10b using the business operator terminal 20, during the process in which the mobile sales business operator MO advances preparations for starting a business based on the business start-up support information. The operation management information is information generated based on input information transmitted from the business operator terminal 20 to the information processing device 10 by the mobile sales business operator MO operating the mobile sales business, business start-up management information stored in the information processing device 10, and the like.

[0025] In an embodiment, the business opening management information includes business operator information, business type information, sales target information, application status information, regional information, and ownership status information.

[0026] The business information is information about a mobile sales business operator MO that operates a mobile sales business using a mobile object, and is, for example, personal information for identifying the mobile sales business operator MO. The business information is, for example, information that the mobile sales business operator MO registers using the business operator terminal 20 when receiving services provided by the mobile sales support system 100. The business information includes, for example, information about the name, address, telephone number, etc. of the mobile sales business operator MO.

[0027] The business type information is information on the business type (business format) of a mobile sales business using a mobile object, and is, for example, information that a mobile sales business operator MO registers using the business operator terminal 20 when receiving services from the mobile sales support system 100. The business type information includes, for example, information on specific business formats such as restaurant business, clothing and apparel sales, and sales of food, etc.

[0028] The sales target information is information on the target sales in the mobile sales business using a mobile object, and is, for example, information that the mobile sales business operator MO registers using the business operator terminal 20 when receiving services from the mobile sales support system 100. The sales target information includes, for example, information on the amount of the mobile sales business operator MO's monthly sales target.

[0029] The application status information is information on the application status of procedures necessary for starting a mobile sales business using a mobile body, and is, for example, information registered by the mobile sales business operator MO using the business terminal 20. Furthermore, the application status information may be automatically generated by the information processing device 10 when the mobile sales business operator MO performs the procedures via the information processing device 10. The application status information includes, for example, information on the status (e.g., approved, not approved, application pending, etc.) of the procedures applied for by the mobile sales business operator MO.

[0030] The area information is information about an area where a mobile sales business using a mobile object can be conducted, and is, for example, information registered by the mobile sales business operator MO using the business terminal 20. In addition, the area information may be automatically generated by the information processing device 10 in accordance with a procedure performed by the mobile sales business operator MO via the information processing device 10.

[0031] The ownership status information is information regarding the ownership status of items required to start a mobile sales business using a mobile object, and is, for example, information registered by the mobile sales business operator MO using the business operator terminal 20. In addition, the ownership status information may be automatically generated by the information processing device 10 when the mobile sales business operator MO orders items via the information processing device 10. The ownership status information includes, for example, information regarding the mobile object owned by the mobile sales business operator MO, the equipment installed on the mobile object, and other fixtures and the like used in the mobile sales business.

[0032] In addition, in an embodiment, the operation management information includes revenue status information, store reservation status information, reservation order information, maintenance information, and tax payment procedure information.

[0033] The revenue status information is information on the revenue status of the mobile sales business using a mobile object, and is, for example, information registered by the mobile sales business operator MO using the business operator terminal 20. In addition, when the mobile sales business operator MO provides accounting services to a customer using the business operator terminal 20, the information processing device 10 may acquire information on the accounting services from the business operator terminal 20, and automatically generate the revenue status information based on the acquired information on the accounting services. The revenue status information includes, for example, information on the actual sales of the mobile sales business using a mobile object. In addition, the information processing device 10 may generate the revenue status information based on the actual sales of the mobile sales business using a mobile object and sales target information. In this case, the revenue status information includes, for example, information on the achievement rate of the monthly sales target. In addition, the revenue status information may be information relating to the store opening area and information on the weather in the store opening area, which are associated with actual sales.

[0034] The stall reservation status information is information on the stall reservation status of mobile sales by a mobile body, and is, for example, information registered by the mobile sales business operator MO using the business terminal 20. Also, for example, when the mobile sales business operator MO uses the business terminal 20 to submit an application for a stall to participate in an event to the event organizer EO, ​​the stall reservation status information may include information such as whether or not the event can be participated in, the date and time of the stall at the event, and the area of ​​the stall.

[0035] The reservation order information is information related to a reservation order for a product or the like, and is registered by the mobile sales business operator MO using the business operator terminal 20. The reservation order information includes, for example, information for identifying the customer who placed the reservation order, information related to the product ordered for reservation, information related to the date and time of receipt of the product, and information related to the place of receipt of the product.

[0036] The maintenance information is information about the maintenance of items owned by the mobile sales business operator among items required to start a mobile sales business using a mobile body. The maintenance information is, for example, information that is automatically generated by the information processing device 10 based on ownership status information, etc. Furthermore, the maintenance information may be, for example, information that the mobile sales business operator MO registers using the business operator terminal 20. The maintenance information includes, for example, information about the timing of vehicle inspection of the mobile body (vehicle), and information about the timing of maintenance of equipment installed in the mobile body, etc.

[0037] The tax payment procedure information is information related to tax payment procedures such as the final tax return of the mobile sales business operator MO, and is, for example, information automatically generated by the information processing device 10 based on the business operator information and the revenue status information. The tax payment procedure information may include, for example, information related to the time of filing the final tax return, the tax office that has jurisdiction over the final tax return of the mobile sales business operator MO, etc.

[0038] The information processing device 10 supports the mobile sales operator MO in operating the mobile sales business using a mobile vehicle by presenting the business establishment management information and operation management information described above to the mobile sales operator MO via the business operator terminal 20.

[0039] Next, with reference to FIG. 2, an example of mobile sales support by the mobile sales support system 100 in the case where a mobile sales operator MO runs a cafe business using a mobile object will be described.

[0040] As shown in Fig. 2, when a mobile sales operator MO is in the planning stage of a mobile sales business and wants to open a mobile cafe business, the operator uses the operator terminal 20 to access the information processing device 10 and inputs the information required for receiving support for starting the business. Specifically, the mobile sales operator inputs personal information, information to the effect that the business model to open a cafe is to be established, information on the area in which the operator wishes to open the cafe, information on sales targets for the cafe business, etc., into the operator terminal 20, which then transmits these to the information processing device 10 as input information.

[0041] The information processing device 10 provides the mobile sales business operator MO with procedural information related to procedures required for opening a mobile cafe business and product information related to products required for opening a mobile cafe business as business start-up support information based on the input information received from the business operator terminal 20. For example, the information processing device 10 selects procedures required for opening a mobile cafe business based on the input information received from the business operator terminal 20, and provides information related to the selected procedures as procedural information to the mobile sales business operator MO. The information processing device 10 also generates and manages business start-up management information (business type information, business operator information, area information, and sales target information) based on the input information received from the business operator terminal 20.

[0042] The mobile sales business operator MO can refer to the procedure information received by the business operator terminal 20 from the information processing device 10 to carry out the procedures necessary for opening a cafe business using a mobile body. For example, if the procedure information includes a link to an online application site that accepts the procedures necessary for opening a cafe business using a mobile body, the mobile sales business operator MO can access the online application site via the link and carry out the procedures. Also, for example, if the procedure information includes information regarding the URL of the online application site that accepts the procedures necessary for opening a cafe business using a mobile body, the mobile sales business operator MO can enter the URL into the business operator terminal 20 to access the online application site and carry out the procedures. Also, the information processing device 10 generates and manages business start-up management information (application status information) based on information regarding the procedures carried out via the business operator terminal 20 and input information input by the mobile sales business operator MO into the business operator terminal 20.

[0043] Furthermore, the mobile sales business operator MO can efficiently prepare for the opening of a mobile sales business using a mobile body by placing an order for goods while referring to the goods information provided by the information processing device 10. For example, if the goods information includes information on a link to an EC site where goods can be ordered, the mobile sales business operator MO can access the EC site via the link and place an order for the goods. For example, if the goods information includes information on the URL of an EC site where goods can be ordered, the mobile sales business operator MO can place an order for the goods by entering the URL into the business operator terminal 20 and accessing the EC site. Furthermore, the information processing device 10 generates and manages opening management information (ownership status information) based on information on orders placed via the business operator terminal 20 and input information entered into the business operator terminal 20 by the mobile sales business operator MO.

[0044] In the above manner, the information processing device 10 can support the mobile sales business operator MO in opening a cafe business.

[0045] Furthermore, the information processing device 10 can generate and manage business opening management information based on the information acquired in supporting the opening of the cafe business of the mobile sales business operator MO as described above.

[0046] In addition, the information processing device 10 may generate application status information as business opening management information, for example, by collecting information from the business operator terminal 20 regarding procedures carried out at an online application site and the results of those procedures.

[0047] Furthermore, the information processing device 10 may generate ownership status information as business opening management information, for example, by collecting information on items purchased from the business operator terminal 20 on an EC site or the like.

[0048] The mobile sales support system 100 supports the mobile sales operator MO in operating a mobile cafe business by presenting the mobile sales operator MO with business start-up management information and operation management information regarding the operation of the mobile cafe business.

[0049] When a mobile sales operator MO operates a cafe business, the business start-up management information includes business type information indicating that the business type of the mobile sales business is a cafe, sales target information regarding the target sales for the mobile cafe business, application status information regarding the application status for procedures necessary to start up the mobile cafe business, regional information regarding the regions in which the mobile cafe business can be operated, and ownership status information regarding the ownership status of items necessary to start up the mobile cafe business.

[0050] In addition, when the mobile sales operator MO operates a cafe business, the operation and management information includes revenue status information regarding the revenue status of the mobile cafe business, store reservation status information regarding the store reservation status for the mobile sales business, reservation order information regarding reservation orders, and maintenance information regarding the maintenance of items owned among the items required to open the mobile cafe business.

[0051] The mobile sales business operator MO can register reservation order information regarding a reservation order for a product from a customer as operation management information in the information processing device 10, for example, by operating the business operator terminal 20. The business operator terminal 20 transmits the reservation order information regarding the reservation order to the information processing device 10, and the information processing device 10 manages the reservation order information as operation management information. The reservation order information includes, for example, information for identifying the customer, information regarding the product ordered for reservation, information regarding the date and time of receipt of the product, and information such as the location where the product is to be received. Here, the information for identifying the customer includes, for example, the customer's name, telephone number, address, and other information.

[0052] The mobile sales business operator MO can easily handle reservation orders from customers by referring to the reservation order information managed by the information processing device 10.

[0053] In addition, the information processing device 10 can generate application information for applying to open a stall at an event to be held in the area based on regional information regarding the area where the mobile sales operator MO can operate a mobile cafe business and stall recruitment information regarding events that are recruiting mobile sales stalls.

[0054] For example, when an event organizer EO who is holding an event wishes to invite mobile sales businesses MO to set up a stall, the event organizer EO can register stall recruitment information for the event for which mobile sales businesses are invited to set up stalls in the information processing device 10 via the event organizer terminal 30. The stall recruitment information includes information necessary for the mobile sales businesses MO to consider setting up a stall at the event, such as information on the location of the event, information on the date and time of the event, information on the business type (business form) that can set up a stall at the event, and information on the date and time of loading when setting up a stall at the event and the date and time of unloading when leaving the event.

[0055] The store opening application information includes information on a link to a store opening application site where an application for opening a store at the event can be made or information on the URL of the store opening application site, and store opening recruitment information on the event that is recruiting mobile sales store openings, and the mobile sales business operator MO can use the business operator terminal 20 to apply to open a store at the event while referring to the store opening application information. For example, if the store opening application information includes information on a link to the store opening application site, the mobile sales business operator MO can access the store opening application site via the link and apply to open a store. Also, for example, if the store opening application information includes information on the URL of the store opening application site, the mobile sales business operator MO can apply to open a store by entering the URL into the business operator terminal 20 and accessing the store opening application site.

[0056] Furthermore, the information processing device 10 can generate maintenance information on the maintenance of items owned by the mobile sales business operator MO among items required for opening a cafe business using a mobile body, based on ownership status information on the ownership status of items required for opening a cafe business using a mobile body. The maintenance information includes, for example, information on the timing of the vehicle inspection of the mobile body (vehicle) and information on the timing of maintenance of equipment mounted on the mobile body, and the mobile sales business operator MO can grasp the timing of the vehicle inspection and maintenance by referring to the maintenance information presented by the information processing device 10, and can easily manage the items owned. Furthermore, the information processing device 10 can transmit an alert notifying the timing of the vehicle inspection of the mobile body (vehicle) and the timing of maintenance of equipment mounted on the mobile body to the business operator terminal 20 together with the maintenance information based on the maintenance information. Here, the timing of transmitting the alert notifying the timing of the vehicle inspection of the mobile body (vehicle) and the timing of maintenance of equipment mounted on the mobile body may be set in advance in the information processing device 10, or may be set or changed by the mobile sales business operator MO.

[0057] The information processing device 10 also generates tax payment procedure information related to the tax payment procedure of the mobile sales business operator MO based on the business operator information and the revenue status information, and transmits the information to the business operator terminal 20. For example, the tax payment procedure information includes information on a link to an electronic filing site that accepts online applications for tax returns, or information on the URL of the electronic filing site that accepts online applications for tax returns. The tax payment procedure information may also include information on the timing of tax returns and information on the tax office that has jurisdiction over the tax returns of the mobile sales business operator MO. The tax payment procedure information may also include information required for tax payment procedures such as tax returns, such as information on sales in the cafe business of the mobile sales business operator MO. By referring to the tax payment procedure information presented by the information processing device 10, the mobile sales business operator MO can easily understand the timing of tax payment procedures such as tax returns and prepare documents required for tax payment procedures such as tax returns. For example, if the tax payment procedure information includes information on a link to an electronic filing site that accepts online applications for tax returns, the mobile sales business operator MO can access the electronic filing site via the link and file a tax return. Furthermore, for example, if the tax payment procedure information includes information regarding the URL of an electronic filing site that accepts online applications for tax returns, the mobile sales business operator MO can file a tax return by accessing the electronic filing site by inputting the URL into the business operator terminal 20. Furthermore, the information processing device 10 may be configured to be capable of sending an alert to the mobile sales business operator MO, based on the tax payment procedure information, to inform the mobile sales business operator MO that the time for filing a tax return is approaching.

[0058] As described above, the mobile sales support system 100 can support the operation of a mobile cafe business by the mobile sales operator MO by presenting the mobile sales operator MO with business establishment management information and operation management information regarding the operation of the mobile cafe business. Here, the information processing device 10, the operator terminal 20, the event organizer terminal 30, the EC server 40, and the institution server 50 are configured, for example, by various computer devices. Also, the information processing device 10, the operator terminal 20, the event organizer terminal 30, the EC server 40, and the institution server 50 can be configured, for example, by installing programs that realize various processes in known computer devices.

[0059] Next, the configurations of the information processing device 10, the business operator terminal 20, and the event manager terminal 30 will be described with reference to FIGS.

[0060] <Basic configuration of information processing device> The information processing device 10 shown in Fig. 3 is a server that manages data used for services such as supporting the establishment and operation of a mobile sales business using a mobile object. In the mobile sales support system 100, a service is provided that supports the establishment and operation of a mobile sales business using a mobile object of a mobile sales operator MO by utilizing the data managed by the information processing device 10.

[0061] 3, the information processing device 10 according to the embodiment includes a network communication unit 10A, a data input / output unit 10B, a server storage unit 10C, and a processing unit 10D. The network communication unit 10A, the data input / output unit 10B, the server storage unit 10C, and the processing unit 10D are connected to each other so as to be able to communicate with each other.

[0062] The network communication unit 10A is a communication module capable of communicating with devices other than the information processing device 10. The network communication unit 10A is communicably connected to a network regardless of whether it is wireless communication or wired communication, and communicates with other devices (e.g., the business operator terminal 20, the event organizer terminal 30, the EC server 40, and the institution server 50, etc.) via the network.

[0063] The data input / output unit 10B is a data input / output device that inputs and outputs data (information) to and from the information processing device 10. The data input / output unit 10B is configured by a recording medium interface and the like, and reads and writes various data from and to recording media such as a flexible disk (FD), a solid state drive (SSD), a hard disk drive (HDD), a magneto-optical disk, a USB memory, an SD card memory, a flash memory, a CD-ROM, and a DVD.

[0064] The server storage unit 10C is a storage circuit that stores various data. The server storage unit 10C may be, for example, a relatively large-capacity storage device such as an HDD, SSD, or optical disk, or a semiconductor memory that allows data to be rewritten, such as a RAM, a flash memory, or a non-volatile static random access memory (NVSRAM). The server storage unit 10C stores, for example, programs that allow each unit of the information processing device 10 to realize various functions. The server storage unit 10C stores various data required for various processes in the processing unit 10D, and the various data are read out by the processing unit 10D, etc., as necessary.

[0065] The server storage unit 10C of the present embodiment conceptually includes, in terms of function, an enterpriser data storage unit 10Ca and an event organizer data storage unit 10Cb.

[0066] The business operator data storage unit 10Ca is a storage area that stores business operator data D10. The business operator data storage unit 10Ca stores business establishment management information and operation management information of the mobile sales business operator MO as business operator data D10. In the business operator data storage unit 10Ca, the business establishment management information and operation management information are stored in a state associated with a business operator ID assigned to each mobile sales business operator MO, for example, and are managed for each mobile sales business operator MO. Here, the business operator ID is an identifier for identifying the mobile sales business operator MO and for managing the business establishment management information of the mobile sales business operator MO and the operation management information of the mobile sales business operator MO in association with each other.

[0067] The event manager data storage unit 10Cb is a storage area that stores event manager data D11. The event manager data storage unit 10Cb stores stall recruitment information as the event manager data D11. In the event manager data storage unit 10Cb, the stall recruitment information is stored in a state associated with an event manager ID assigned to each event manager EO, ​​for example, and is managed for each event manager EO. Here, the event manager ID is an identifier for identifying the event manager EO and for managing the stall recruitment information for each event manager EO.

[0068] The processing unit 10D is a processing circuit that controls the information processing device 10 in an integrated manner and realizes various processing functions in the information processing device 10. The processing unit 10D is realized by, for example, a processor, a RAM, a ROM, etc. The processor means, for example, a circuit such as a CPU (Central Processing Unit), an MPU (Micro Processing Unit), an FPGA (Field Programmable Gate Array), or an ASIC (Application Specific Integrated Circuit). The processing unit 10D realizes each processing function by, for example, executing a program read from the server storage unit 10C. For example, the processing unit 10D can execute a process of performing data communication via the network communication unit 10A, a process of storing data acquired via the network communication unit 10A or the data input / output unit 10B in the server storage unit 10C, etc.

[0069] In order to realize the above-mentioned various processing functions, the processing unit 10D of this embodiment is functionally configured to include a reception unit 10Da, a data processing unit 10Db, a business opening support processing unit 10Dc, and an operation support processing unit 10Dd. The processing unit 10D, for example, reads a program (not shown) stored in the server storage unit 10C and executes the program to realize the processing functions of the reception unit 10Da, the data processing unit 10Db, the business opening support processing unit 10Dc, and the operation support processing unit 10Dd.

[0070] The reception unit 10Da is a component having a function of controlling the network communication unit 10A and executing a process for performing data communication. The reception unit 10Da can execute a process for transmitting and receiving data to and from other devices such as the business operator terminal 20, the event manager terminal 30, the EC server 40, and the institution server 50 via the network communication unit 10A.

[0071] For example, the reception unit 10Da can execute a process of receiving input information related to a mobile sales business using a mobile object from the business operator terminal 20 via the network communication unit 10A. In addition, the reception unit 10Da can execute a process of receiving store recruitment information transmitted from the event manager terminal 30 to the information processing device 10 via the network communication unit 10A.

[0072] The data processing unit 10Db is a component having a function capable of executing processing related to various data in the information processing device 10. The data processing unit 10Db can execute a process of storing data accepted by the acceptance unit 10Da in the server storage unit 10C. The data processing unit 10Db can also execute a process of reading data to be transmitted via the network communication unit 10A from the server storage unit 10C. The data processing unit 10Db can also execute a process of storing data input via the data input / output unit 10B in the server storage unit 10C, and a process of reading data to be output via the data input / output unit 10B from the server storage unit 10C. The data processing unit 10Db can also execute a process of storing data generated in the business start-up support processing unit 10Dc or the operation support processing unit 10Dd in the server storage unit 10C, and a process of transmitting data generated in the business start-up support processing unit 10Dc or the operation support processing unit 10Dd to the business operator terminal 20, the event manager terminal 30, or the like. In other words, the data processing unit 10Db also functions as an output unit that presents the data generated in the business start-up support processing unit 10Dc and the operation support processing unit 10Dd to the mobile sales operator MO and the event organizer EO via the business operator terminal 20 and the event organizer terminal 30.

[0073] The business start-up support processing unit 10Dc is a component having a function capable of executing processes related to the generation and management of data related to support for starting a business in a mobile sales business using a mobile object. In the embodiment, the business start-up support processing unit 10Dc includes a business operator management unit 11Da, a business type management unit 11Db, a sales target management unit 11Dc, a notification management unit 11Dd, an item management unit 11De, and a progress management unit 11Df.

[0074] The business operator management unit 11Da is a component having a function capable of executing a process of generating business operator information regarding a mobile sales business operator MO that operates a mobile sales business using a mobile object, based on the input information received by the reception unit 10Da. The business operator information generated by the business operator management unit 11Da is stored in the server storage unit 10C as business start-up management information by the data processing unit 10Db.

[0075] The business type management unit 11Db is a component having a function capable of executing a process of generating business type information related to the business type (business form) of the mobile sales business conducted by the mobile sales operator MO based on the input information received by the reception unit 10Da. The business type information generated by the business type management unit 11Db is stored in the server storage unit 10C by the data processing unit 10Db as business opening management information.

[0076] The sales target management unit 11Dc is a component having a function capable of executing a process of generating sales target information regarding sales targets in the mobile sales business of the mobile sales operator MO based on the input information received by the reception unit 10Da. The sales target information generated by the sales target management unit 11Dc is stored in the server storage unit 10C as business opening management information by the data processing unit 10Db.

[0077] The notification management unit 11Dd is a component having a function capable of executing a process of generating procedure information related to procedures necessary for starting a mobile sales business using a mobile body based on the input information received by the reception unit 10Da. The notification management unit 11Dd is also configured to execute a process of transmitting the generated procedure information to the business operator terminal 20 as business start-up support information by the data processing unit 10Db. For example, the server storage unit 10C stores information related to procedures for mobile sales businesses throughout Japan as business start-up management information, and the notification management unit 11Dd has a function capable of executing a process of selecting procedures necessary for starting a mobile sales business in an area selected by the mobile sales business operator MO based on the information and the input information, and transmitting the procedure information related to the selected procedures to the business operator terminal 20 as business start-up support information by the data processing unit 10Db. The notification management unit 11Dd is also configured to execute a process of generating application status information related to the application status of the procedures, and storing the application status information in the server storage unit 10C as business start-up management information or transmitting the application status information to the business operator terminal 20 by the data processing unit 10Db. In addition, the notification management unit 11Dd is configured to generate regional information regarding areas in which the mobile sales operator MO can conduct a mobile sales business using a mobile vehicle based on the application status information, and to execute processes such as storing the information as business start-up management information in the server memory unit 10C or transmitting the information to the operator terminal 20 using the data processing unit 10Db.

[0078] The goods management unit 11De is a component having a function capable of executing a process of generating goods information related to goods required for opening a mobile sales business using a mobile body based on the input information received by the reception unit 10Da. The goods management unit 11De is also configured to execute a process of transmitting the generated goods information as business start-up support information to the business operator terminal 20 by the data processing unit 10Db. For example, the server storage unit 10C stores information related to various goods related to the mobile sales business, and the goods management unit 11De has a function capable of executing a process of selecting goods required for the mobile sales business operator MO to open a mobile sales business based on the information and the input information, and transmitting goods information related to the selected goods as business start-up support information to the business operator terminal 20 by the data processing unit 10Db. In addition, the item management unit 11De is configured to generate ownership status information regarding the ownership status of items required to open a mobile sales business using a mobile object based on the item information and input information accepted by the reception unit 10Da, and to execute processes such as storing the information as business opening management information in the server memory unit 10C or transmitting the information to the business operator terminal 20 using the data processing unit 10Db.

[0079] The progress management unit 11Df is a component having a function capable of executing a process of generating progress information regarding the preparation for opening a business in a mobile sales business using a mobile body based on the input information received by the reception unit 10Da. Here, the progress information is information regarding the progress status of the entire preparation for opening. For example, the progress management unit 11Df may select tasks necessary for the preparation for opening a business of the mobile sales business MO using a program (not shown) stored in the server storage unit 10C based on the input information received by the reception unit 10Da, and may generate a schedule for the preparation for opening a business in the mobile sales business by determining the priority order of the selected tasks. For example, the progress management unit 11Df may generate a schedule for the preparation for opening a business in the mobile sales business using a program (not shown) related to AI (Artificial Intelligence) or a trained model by reinforcement learning (not shown) stored in the server storage unit 10C. The progress management unit 11Df has a function capable of executing a process of generating information related to the generated schedule and the progress status of the schedule as progress information, and transmitting the generated progress information to the business operator terminal 20 as business opening support information by the data processing unit 10Db. The progress management unit 11Df may generate schedule information based on data (not shown) relating to a table that defines the priority order of tasks in each business type, which is stored in advance in the server storage unit 10C.

[0080] The operation support processing unit 10Dd is a component having a function capable of executing processing related to the generation and management of data related to the support of operation in a mobile sales business using a mobile object. In the embodiment, the operation support processing unit 10Dd includes a store opening management unit 11Dg, a revenue management unit 11Dh, a reservation order management unit 11Di, a maintenance management unit 11Dj, and a tax payment procedure management unit 11Dk.

[0081] The store opening management unit 11Dg is a component having a function capable of executing a process of generating store opening reservation information regarding the store opening reservation status of a mobile sales by a mobile body based on the input information accepted by the reception unit 10Da and the area information generated by the notification management unit 11Dd. In addition, for example, the store opening management unit 11Dg can calculate events in which mobile sales store openings are being recruited in areas where a mobile sales business can be conducted, based on the area information and the store opening information regarding events in which mobile sales store openings are being recruited. The mobile sales business operator MO can submit a store opening application to participate in the event to the event organizer EO of the calculated event using the business operator terminal 20. When the mobile sales business operator MO submits a store opening application to the event organizer EO using the business operator terminal 20, the store opening management unit 11Dg has a function of generating store opening management information including information regarding whether or not to participate in the event, the date and time of opening a store at the event, the store opening area, etc. The shop opening management unit 11Dg is configured to be able to execute processes such as storing the generated shop opening reservation information in the server storage unit 10C as operation management information and transmitting it to the business operator terminal 20 by the data processing unit 10Db.

[0082] The revenue management unit 11Dh is a component having a function capable of executing a process of generating revenue status information regarding the revenue status of the mobile sales business of the mobile sales operator MO using the mobile object, based on the sales target information generated by the sales target management unit 11Dc and the input information accepted by the acceptance unit 10Da, etc. The revenue management unit 11Dh is configured to execute a process of storing the generated revenue status information as operation management information in the server storage unit 10C and transmitting it to the operator terminal 20 by the data processing unit 10Db.

[0083] The reservation order management unit 11Di is a component having a function capable of executing a process of generating reservation order information regarding a reservation order for a product, etc., based on input information accepted by the acceptance unit 10Da. The reservation order management unit 11Di is configured to execute a process of storing the generated reservation order information in the server storage unit 10C as operation management information and transmitting it to the business operator terminal 20 by the data processing unit 10Db.

[0084] The maintenance management unit 11Dj is a component having a function capable of executing a process of generating maintenance information related to the maintenance of goods owned by the mobile sales business operator MO, based on the ownership status information generated by the goods management unit 11De and the input information accepted by the acceptance unit 10Da, etc. The maintenance management unit 11Dj is configured to execute a process of storing the generated maintenance information in the server storage unit 10C as operation management information and transmitting it to the business operator terminal 20 by the data processing unit 10Db.

[0085] The tax payment procedure management unit 11Dk is a component having a function capable of executing a process of generating tax payment procedure information related to the tax payment procedure of the mobile sales business MO based on the business information generated by the business management unit 11Da, the revenue status information generated by the revenue management unit 11Dh, and the input information accepted by the acceptance unit 10Da, etc. The tax payment procedure management unit 11Dk is configured to execute a process of storing the generated tax payment procedure information in the server storage unit 10C as operation management information and transmitting it to the business terminal 20 by the data processing unit 10Db.

[0086] <Basic configuration of operator terminal> As described above, the business operator terminal 20 shown in Fig. 4 is a terminal device configured to be able to receive business start-up support information, business start-up management information, and operation management information from the information processing device 10. The business operator terminal 20 is, for example, a terminal owned and used by a mobile sales business operator MO, and is configured to be able to receive business start-up support services based on data stored in the information processing device 10. The business operator terminal 20 can display information provided by the information processing device 10 using a web browser or an application.

[0087] The operator terminal 20 includes a network communication unit 20A, a display unit 20B, an input unit 20C, a terminal storage unit 20D, and a processing unit 20E. The network communication unit 20A, the display unit 20B, the input unit 20C, the terminal storage unit 20D, and the processing unit 20E are connected to each other so as to be able to communicate with each other.

[0088] The network communication unit 20A is a communication module capable of communicating with other devices (e.g., the information processing device 10, the event organizer terminal 30, the EC server 40, and the institution server 50) other than the business operator terminal 20. The network communication unit 20A is communicatively connected to a network as a communication means, regardless of whether it is wireless communication or wired communication, and communicates with other devices (e.g., the information processing device 10, the event organizer terminal 30, the EC server 40, and the institution server 50) via the network.

[0089] The display unit 20B is a component capable of displaying information received from the information processing device 10. The display unit 20B is, for example, a liquid crystal display. For example, the display unit 20B displays business start-up support information, business start-up management information, and operation management information acquired by the business operator terminal 20 from the information processing device 10 via the network communication unit 20A.

[0090] The input unit 20C is a component capable of receiving operation input in the business operator terminal 20. The input unit 20C may be configured to include, as operation input devices, for example, a keyboard, a switch, an input button, a mouse pointer, a trackball, a joystick, a touch pad, a microphone, a voice input device, etc. In addition, when the business operator terminal 20 is a smartphone, the display unit 20B has a touch panel function and also functions as the input unit 20C.

[0091] The terminal storage unit 20D is a storage circuit that stores various data. The terminal storage unit 20D has a configuration substantially similar to that of the above-mentioned server storage unit 10C, and is realized by, for example, an HDD, an SSD, an optical disk, a semiconductor memory, or the like. The terminal storage unit 20D stores, for example, programs for each unit of the carrier terminal 20 to realize various functions. The terminal storage unit 20D stores various data necessary for various processes in the processing unit 20E, and the various data are read out by the processing unit 20E, etc., as necessary.

[0092] The terminal storage unit 20D of this embodiment is conceptually configured to include a business data storage unit 20Da.

[0093] The business operator data storage unit 20Da is a storage area that stores the business operator data D10. The business operator data storage unit 20Da stores information about the mobile sales business input by the mobile sales business operator MO, and business start-up support information and operation management information received from the information processing device 10.

[0094] The processing unit 20E is a processing circuit that comprehensively controls the operator terminal 20 and realizes various processing functions in the operator terminal 20. The processing unit 20E has a configuration substantially similar to that of the above-mentioned processing unit 10D, and is realized by, for example, a processor, a RAM, a ROM, etc. The processing unit 20E realizes each processing function by, for example, executing a program read from the terminal storage unit 20D. For example, the processing unit 20E can execute a process of performing data communication via the network communication unit 20A, a process of operating the display unit 20B and the input unit 20C, etc.

[0095] The processing unit 20E of the embodiment includes a reception unit 20Ea and a data processing unit 20Eb in order to realize various processing functions in the carrier terminal 20. The processing unit 20E realizes each processing function of the reception unit 20Ea and the data processing unit 20Eb, for example, by executing a program read from the terminal storage unit 20D.

[0096] The reception unit 20Ea is a component having a function of controlling the network communication unit 20A and executing a process for performing data communication, similar to the above-mentioned reception unit 10Da. The reception unit 20Ea can execute a process for transmitting and receiving data between the information processing device 10, the event manager terminal 30, the EC server 40, the institution server 50, and other devices via the network communication unit 20A.

[0097] The data processing unit 20Eb is a component having a function capable of executing processing related to various data in the carrier terminal 20, similar to the above-mentioned data processing unit 10Db. The data processing unit 20Eb can execute a process of storing data accepted by the acceptance unit 20Ea in the terminal storage unit 20D. The data processing unit 20Eb can also execute a process of reading data to be transmitted via the network communication unit 20A from the terminal storage unit 20D. The data processing unit 20Eb can also execute a process of storing data input via the network communication unit 20A in the terminal storage unit 20D, and a process of reading data to be output via the network communication unit 20A from the terminal storage unit 20D. The data processing unit 20Eb can also execute a process of displaying data received via the network communication unit 20A on the display unit 20B. In addition, the data processing unit 20Eb is capable of executing a process of transmitting input information based on operational input to the input unit 20C to other devices (e.g., the information processing device 10, the event organizer terminal 30, the EC server 40, and the institution server 50, etc.) via the network communication unit 20A.

[0098] <Basic configuration of the event organizer's terminal> 5 is a terminal device configured to be capable of transmitting booth recruitment information to the information processing device 10 and the business operator terminal 20, as described above. The event organizer terminal 30 is, for example, a terminal owned and used by the event organizer EO, ​​and is configured to be able to enjoy the event matching service provided by the information processing device 10. The event organizer terminal 30 can display information provided by the information processing device 10 using a web browser or an application.

[0099] The event manager terminal 30 includes a network communication unit 30A, a display unit 30B, an input unit 30C, a terminal storage unit 30D, and a processing unit 30E. The network communication unit 30A, the display unit 30B, the input unit 30C, the terminal storage unit 30D, and the processing unit 30E are connected to each other so as to be able to communicate with each other.

[0100] Like the network communication unit 20A described above, the network communication unit 30A is a communication module capable of communicating with other devices (e.g., the information processing device 10, the business operator terminal 20, etc.) other than the event organizer terminal 30. The network communication unit 30A is communicatively connected to a network as a communication means, regardless of whether the communication is wireless or wired, and communicates with other devices (e.g., the information processing device 10, the business operator terminal 20, etc.) via the network.

[0101] The display unit 30B is a component capable of displaying information received from the information processing device 10 or the business operator terminal 20, similar to the above-mentioned display unit 20B. The display unit 30B is, for example, a liquid crystal display. For example, the display unit 30B displays information related to event matching (for example, stall application information in response to a stall invitation for an event) acquired by the event organizer terminal 30 from the information processing device 10 or the business operator terminal 20 via the network communication unit 30A.

[0102] The input unit 30C is a component capable of receiving operation input in the event manager terminal 30, similar to the above-described input unit 20C. The input unit 30C may be configured to include, as operation input devices, for example, a keyboard, a switch, an input button, a mouse pointer, a trackball, a joystick, a touch pad, a microphone, a voice input device, etc. In addition, when the event manager terminal 30 is a smartphone, the display unit 30B has a touch panel function and also functions as the input unit 20C.

[0103] The terminal storage unit 30D is a storage circuit that stores various data. The terminal storage unit 30D has a configuration substantially similar to that of the above-mentioned terminal storage unit 20D, and is realized by, for example, an HDD, an SSD, an optical disk, a semiconductor memory, or the like. The terminal storage unit 20D stores, for example, programs for each unit of the carrier terminal 20 to realize various functions. The terminal storage unit 30D stores various data necessary for various processes in the processing unit 30E, and these various data are read out by the processing unit 30E, etc., as necessary.

[0104] The terminal storage unit 30D of this embodiment is conceptually configured to include an event manager data storage unit 30Da.

[0105] The event manager data storage unit 30Da is a storage area for storing the event manager data D11. The event manager data storage unit 30Da stores, for example, booth recruitment information generated based on the input information input to the input unit 30C as the event manager data D11.

[0106] The processing unit 30E is a processing circuit that comprehensively controls the event manager terminal 30 and realizes various processing functions in the event manager terminal 30. The processing unit 30E has a configuration substantially similar to the above-mentioned processing unit 20E, and is realized by, for example, a processor, RAM, ROM, etc. The processing unit 30E realizes each processing function by, for example, executing a program read from the terminal storage unit 30D. For example, the processing unit 30E can execute a process of performing data communication via the network communication unit 30A, a process of operating the display unit 30B and the input unit 30C, etc.

[0107] The processing unit 30E of the embodiment includes a reception unit 30Ea and a data processing unit 30Eb in order to realize various processing functions in the event manager terminal 30. The processing unit 30E realizes each processing function of the reception unit 30Ea and the data processing unit 30Eb, for example, by executing a program read from the terminal storage unit 30D.

[0108] The reception unit 30Ea is a component having a function of controlling the network communication unit 30A and executing a process for performing data communication in the same manner as the reception unit 20Ea described above. The reception unit 30Ea is capable of executing a process for transmitting and receiving data between the information processing device 10 and other devices such as the carrier terminal 20 via the network communication unit 30A.

[0109] The data processing unit 30Eb is a component having a function capable of executing processing related to various data in the event manager terminal 30, similar to the above-mentioned data processing unit 20Eb. The data processing unit 30Eb can execute a process of storing data accepted by the accepting unit 30Ea in the terminal storage unit 30D. The data processing unit 30Eb can also execute a process of reading data to be transmitted via the network communication unit 30A from the terminal storage unit 30D. The data processing unit 30Eb can also execute a process of storing data inputted via the network communication unit 30A in the terminal storage unit 30D, and a process of reading data to be outputted via the network communication unit 30A from the terminal storage unit 30D. The data processing unit 30Eb can also execute a process of displaying data received via the network communication unit 30A on the display unit 30B. The data processing unit 30Eb can also execute a process of transmitting input information based on an operation input to the input unit 30C to other devices (for example, the information processing device 10, the business terminal 20, etc.) via the network communication unit 30A.

[0110] Next, an example of input information that the mobile sales business operator MO inputs using the business operator terminal 20 in the embodiment will be described with reference to FIG. 6 and FIG.

[0111] A mobile sales business operator MO using the mobile sales support system 100 accesses the information processing device 10 using the business operator terminal 20 and performs registration work required to receive the mobile sales support service. As shown in FIG. 6, questions related to the business type (business form) of the mobile sales business that the mobile sales business operator MO intends to open are displayed in a selection format on the display unit 20B of the business operator terminal 20. In the embodiment, the questions related to the business type of the mobile sales business are divided into multiple phases (two phases in this case), and in the first phase (phase 1), questions related to a rough business type are displayed, and depending on the answer to the question related to the rough business type, questions related to a more specific business type are displayed in the second phase (phase 2). In the embodiment, a checkbox-type question for selecting the business type that the mobile sales business operator MO intends to open is displayed on the display unit 20B, and the mobile sales business operator MO answers by selecting the corresponding checkbox.

[0112] Then, in the third phase (phase 3), a sales target setting screen is displayed on the display unit 20B. In the embodiment, in addition to a field for inputting the sales target, an ideal sales target according to the business type selected in phases 1 and 2 is displayed below the field.

[0113] Next, with reference to Figs. 8 to 10, examples of business start-up support information, business start-up management information, and operation management information that the information processing device 10 presents to the mobile sales business operator MO in the embodiment will be described.

[0114] As shown in Fig. 8, the information processing device 10 classifies the information included in the business start-up support information, business start-up management information, and operation management information into predetermined types and displays icons T1 to T5 corresponding to the types on the same screen. Then, the information processing device 10 displays details of the information included in the business start-up support information, business start-up management information, or operation management information in response to the selection of an icon T1 to T5. That is, the information processing device 10 causes the display unit 20B to display information corresponding to one of the icons T1 to T5 selected by the mobile sales operator MO in dashboard format.

[0115] In FIG. 8, icon T1 is selected, and details of the information included in the procedural information regarding the procedures required for the mobile sales operator MO to start up a mobile sales business are displayed as business start-up support information on the display unit 20B.

[0116] In Fig. 9, icon T2 is selected, and details of information included in application status information regarding the application status of procedures required for starting a mobile sales business using a mobile body are displayed on the display unit 20B as business start-up management information. The mobile sales business operator MO can, for example, operate the business operator terminal 20 to update the displayed application status information. The information processing device 10 can also manage areas in which stores can be opened based on the application status information, etc.

[0117] In Fig. 10, icon T3 is selected, and detailed information included in the product information on products necessary for starting a mobile sales business using a mobile body is displayed as business start-up support information on display unit 20B. The mobile sales business operator MO can access EC server 40 where each product can be purchased from a "Product Details" link included in the product information, for example, and place an order for the product.

[0118] In FIG. 11, icon T4 is selected, and details of the information included in the stall reservation information are displayed on the display unit 20B as operation and management information. In FIG. 11, a map is displayed on the display unit 20B, and icons F1 and F2 are displayed in the area where the event will be held. For example, icons F1 and F2 can be registered by the event organizer EO using the event organizer terminal 30 to access the information processing device 10. In the map in FIG. 11, a red icon F1 is displayed in an area that is determined to be available for stall opening based on application status information, etc. Furthermore, a gray icon F2 is displayed in an area where stall opening is currently not possible based on application status information, etc.

[0119] In Fig. 12, icon T5 is selected, and details of information included in the revenue management information are displayed as operation management information on display unit 20B. In Fig. 12, the ratio of actual sales to the sales target (sales progress rate) is displayed in a pie chart on display unit 20B. In addition, the actual sales amount and the sales target amount are displayed below the pie chart.

[0120] As described above, the information processing device 10 presents business start-up support information, business start-up management information, and operation management information to the mobile sales operator MO via the display unit 20B, making it easier for the mobile sales operator MO to manage various information related to the mobile sales business, and enabling the mobile sales operator MO to smoothly prepare for the start-up and operate the mobile sales business using a mobile vehicle.

[0121] Next, with reference to FIG. 13, an example of a flow in which a mobile sales support service is provided by an information processing method in the information processing device 10 will be described.

[0122] As shown in Fig. 13, the information processing method by the information processing device 10 includes a step of accepting input information (step S1), a step of presenting information on items required for opening a mobile sales business and information on procedures required for opening a mobile sales business based on the input information (step S2), a step of generating and presenting progress information on the progress of opening preparations (step S3), a step of managing ownership status information on the ownership status of items required for opening a mobile sales business and application status information on the application status of procedures required for opening a mobile sales business (step S4), a step of managing store opening reservation information for the area where the mobile sales operator MO plans to open a store (step S5), and a step of managing revenue status information on the revenue status of the mobile sales business (step S6). Note that the flowchart shown in Fig. 13 is an example and is not limited thereto.

[0123] <Effects of the First Embodiment> As described above, the information processing device 10 of the embodiment includes a reception unit 10Da that receives input information related to a mobile sales business using a mobile object, a business start-up support processing unit 10Dc that generates business start-up support information that supports preparations for opening a mobile sales business based on the input information, and an output unit (data processing unit 10Db) that presents the business start-up support information.

[0124] The information processing device 10 of the embodiment can support the mobile sales operator MO in preparing to start up a mobile sales business by presenting the mobile sales operator MO with business start-up support information generated based on input information, and the mobile sales operator MO can smoothly make preparations to start up their mobile sales business by using the business start-up support information.

[0125] In addition, in the information processing device 10 of the embodiment, the business start-up support processing unit 10Dc is capable of selecting the procedures required to start a mobile sales business and selecting the items required to start a mobile sales business based on the input information, and generates business start-up support information including procedural information on the selected procedures and item information on the selected items.

[0126] The information processing device 10 of this embodiment uses the business opening support processing unit 10Dc to select procedures and items necessary for opening preparations and present them to the mobile sales operator MO, thereby enabling the mobile sales operator MO to reduce the time required to research the necessary procedures and items in preparation for opening a business and to smoothly proceed with the procedures and purchase of items.

[0127] In addition, in the information processing device 10 of this embodiment, the business opening support processing unit 10Dc generates progress information regarding the progress in preparation for opening a business based on application status information regarding the application status of procedures and ownership status information regarding the ownership status of items, and generates business opening support information including the progress information.

[0128] The information processing device 10 according to the embodiment presents information on the progress of the opening preparation to the mobile sales business operator MO, so that the mobile sales business operator MO can easily grasp the progress of the opening preparation and can execute the opening plan while checking the types of tasks that need to be completed by the scheduled opening date, their progress, etc. This allows smooth opening preparation for the mobile sales business using a mobile body.

[0129] In addition, in the information processing device 10 according to the embodiment, the business opening support processing unit 10Dc can execute processing related to ordering goods in response to information input to the reception unit 10Da.

[0130] Since the information processing device 10 of the embodiment is capable of executing processing related to ordering items necessary for opening a mobile sales business using a mobile vehicle, the mobile sales operator MO can reduce the time required for preliminary research and purchasing consultations on vehicles, equipment, etc. suitable for the business type they wish to open, and can smoothly prepare for opening a mobile sales business using a mobile vehicle.

[0131] In addition, in the information processing device 10 according to the embodiment, the business opening support processing unit 10Dc can execute processing related to procedures in response to information input to the reception unit 10Da.

[0132] Since the information processing device 10 of the embodiment is capable of executing processing related to the procedures required for opening a mobile sales business using a mobile vehicle, the mobile sales operator MO can reduce the time required for preliminary research and consultation on the procedures required for the business type they wish to open, and can smoothly prepare to open a mobile sales business using a mobile vehicle.

[0133] In addition, the information processing method of the embodiment includes a step of accepting input information regarding a mobile sales business using a mobile body, a step of generating business start-up support information based on the input information to support preparations for opening the mobile sales business, and a step of outputting the business start-up support information.

[0134] By using the information processing method of the embodiment, business start-up support information generated based on input information can be presented to the mobile sales operator MO, thereby supporting the mobile sales operator MO in preparing to start up their mobile sales business, and the mobile sales operator MO can use the business start-up support information to smoothly prepare for the start-up of their mobile sales business.

[0135] In addition, the information processing device 10 of the embodiment is equipped with a memory unit 10C that stores business opening management information regarding the opening of a mobile sales business using a mobile body and operation management information regarding the operation of the mobile sales business in association with each other based on input information, and an output unit (data processing unit 10Db) that presents the business opening management information and the operation management information.

[0136] The information processing device 10 of the embodiment can associate and manage opening management information and operation management information and present it to the mobile sales business operator MO, so that the mobile sales business operator MO can use the information used at the time of opening during operation as well, and can associate and manage the information used during operation with the information used at the time of opening, thereby supporting the mobile sales business based on a series of information from opening preparation to operation of the mobile sales business.

[0137] In addition, in the information processing device 10 of the embodiment, the business start-up management information includes at least one of business type information related to the business type (business form) of the mobile sales business, sales target information related to target sales in the mobile sales business, application status information related to the application status of procedures necessary to start up a mobile sales business, regional information related to areas where a mobile sales business can be conducted, and ownership status information related to the ownership status of items required for the mobile sales business.

[0138] The information processing device 10 according to the embodiment manages, for example, sales targets, application status, and item ownership status, and appropriately presents them to the mobile sales business operator MO, thereby enabling the mobile sales business operator MO to reduce the time required for preliminary research on procedures, vehicles, equipment, etc., and procedure consultations required for the business model they wish to start, and to smoothly operate a mobile sales business using a mobile object. In addition, the mobile sales business operator MO can make preparations for starting a business while keeping in mind the profits during operation based on sales targets.

[0139] In addition, in the information processing device 10 of the embodiment, the operation and management information includes at least one of revenue status information regarding the revenue status of the mobile sales business, store reservation status information regarding the store reservation status for the mobile sales, reservation order information regarding reservation orders, maintenance information regarding maintenance of owned items, and tax payment procedure information regarding tax payment procedures.

[0140] The information processing device 10 of the embodiment can manage, for example, the revenue status of a mobile sales business, store opening reservations, information on areas where stores can be opened, the timing of tax procedures such as tax returns, etc., so that the mobile sales operator MO can reduce the time required for preliminary research and consultation with related facilities regarding the procedures required to operate a mobile sales business using a mobile vehicle, and can operate the mobile sales business smoothly.

[0141] In addition, in the information processing device 10 of the embodiment, the input information includes sales information regarding actual sales in the mobile sales business, the business start-up management information includes sales target information regarding target sales in the mobile sales business, the operation management information includes revenue status information regarding the revenue status of the mobile sales business, and the information processing device 10Dd is provided which generates revenue status information based on the sales information and the sales target information.

[0142] The information processing device 10 according to the embodiment allows the mobile sales operator MO to easily grasp the sales situation based on, for example, the relationship between actual sales and sales targets, thereby enabling the mobile sales operator MO to operate the mobile sales business using mobile vehicles in a planned manner.

[0143] In addition, the information processing device 10 of the embodiment is equipped with an operation support processing unit 10Dd, in which the business start-up management information includes regional information regarding areas where a mobile sales business can be conducted, which is generated based on information regarding the procedures required to open a mobile sales business, and which calculates events that are recruiting mobile sales vendors in areas where a mobile sales business can be conducted, based on the regional information and vendor recruitment information regarding events that are recruiting mobile sales vendors.

[0144] The information processing device 10 of the embodiment allows applications to be made to set up stalls at events to be held in areas where stalls are permitted based on approval of the application procedures, thereby enabling mobile sales operators MO to reduce the time required to search for areas where stalls are permitted and events that are seeking stall holders, thereby enabling the smooth operation of a mobile sales business using a mobile vehicle.

[0145] In addition, in the information processing device 10 of the embodiment, the opening management information further includes business type information regarding the business type (business form) of the mobile sales business, and the operation management information includes revenue status information regarding the revenue status of the mobile sales business, and the operation support processing unit 10Dd transmits at least one of the business type information, regional information, and revenue status information to an event organizer terminal 30 managed by an event organizer EO that is recruiting mobile sales vendors, and the reception unit 10Da is configured to be able to receive event information regarding the event from the event organizer terminal 30.

[0146] The information processing device 10 according to the embodiment can exchange information necessary for event participation with the event organizer EO, ​​so that the mobile sales business operator MO can receive information on the mobile sales business that is being recruited for the event sent by the event organizer EO and request participation in the event. This enables matching that satisfies demand and supply between the event organizer EO and the mobile sales business operator MO.

[0147] In addition, the information processing device 10 of the embodiment further includes an opening support processing unit 10Dc that generates opening support information to support preparations for opening a mobile sales business based on input information, and the output unit classifies the information contained in the opening support information, opening management information, and operation management information into specified types, displays them on the same screen as icons corresponding to the types, and displays details of the information contained in the opening support information, opening management information, and operation management information depending on the selection of an icon.

[0148] The information processing device 10 according to the embodiment classifies information included in the business start-up support information, business start-up management information, and operation management information by type and displays the information on the same screen with icons corresponding to the types, so that mobile sales operators can easily obtain the necessary information because the information included in the business start-up support information, business start-up management information, and operation management information is organized. In addition, because information used at the time of business start-up and information used at the time of operation are displayed on the same screen, a series of activities from preparation for business start-up to operation of the mobile sales business can be linked, and the entire mobile sales business can be supported in a seamless manner.

[0149] In addition, the information processing method of the embodiment includes a step of accepting input information related to a mobile sales business using a mobile body, a step of storing opening management information related to preparations for opening the mobile sales business and operation management information related to the operation of the mobile sales business based on the input information, and a step of outputting the opening management information and the operation management information.

[0150] The information processing method according to the embodiment can store and manage business establishment management information and operation management information in a storage unit. The mobile sales business operator MO can smoothly carry out a mobile sales business using a mobile object by using the business establishment management information and operation management information stored in the server storage unit 10C.

[0151] [Modification of the first embodiment] Next, a modified example of the first embodiment will be described with reference to FIG. 14. The information processing device 10 according to the modified example of the first embodiment is different from the information processing device 10 according to the first embodiment described above in that the business opening support processing unit 10Dc presents the overall progress of business opening preparations and the progress of each of the multiple tasks TK included in the business opening preparations as progress information related to business opening preparations in a mobile sales business. The information processing device 10 according to the modified example of the first embodiment is also different from the information processing device 10 according to the first embodiment described above in that the progress information is generated as information on a workflow hierarchically divided according to the order of processing the multiple tasks TK determined by the business opening support processing unit 10Dc. Furthermore, the business opening support processing unit 10Dc, in generating the progress information, determines whether or not there are tasks TK that can be processed in parallel among the multiple tasks TK determined by the business opening support processing unit 10Dc, and when it determines that there are tasks TK that can be processed in parallel among the tasks TK, sets each of the tasks TK determined to be processable in parallel to the same hierarchical level of the workflow. The other configurations are the same as those of the information processing device 10 according to the first embodiment.

[0152] FIG. 14 shows progress information that the information processing device 10 according to the modification of the first embodiment presents to the mobile sales business operator MO via the display unit 20B of the business operator terminal 20. In the modification of the first embodiment, the progress management unit 11Df uses a program related to AI (Artificial Intelligence) (not shown) or a trained model by reinforcement learning stored in the server storage unit 10C to determine the priority order for processing a plurality of tasks TK included in the opening preparation, and generates a workflow hierarchically classified according to the order of processing the plurality of tasks TK as progress information. That is, the progress management unit 11Df uses a program related to AI (Artificial Intelligence) (not shown) or a trained model by reinforcement learning stored in the server storage unit 10C to identify the tasks TK necessary for opening the mobile sales business, and when there are a plurality of identified tasks TK, generates progress information including task management information that sets the order of processing the plurality of tasks. At this time, the progress management unit 11Df uses a program related to a trained model by AI (Artificial Intelligence) or reinforcement learning (not shown) stored in the server storage unit 10C to determine whether there are tasks TK that can be processed in parallel, and when it is determined that there are tasks TK that can be processed in parallel, it sets each of the tasks TK that it has determined to be capable of being processed in parallel to the same hierarchical level of the workflow. In other words, when there are tasks TK that can be processed in parallel among the multiple tasks TK, the progress management unit 11Df sets the tasks TK that can be processed in parallel so that they can be identified.

[0153] 14, in the modification of the first embodiment, as progress information related to preparations for opening a mobile sales business, an icon T for "vehicle preparation" related to product information, an icon T for "acquisition of qualifications" related to procedure information, and an icon T for "application / notification" related to application status information are displayed in a horizontal row at the top of the display unit 20B. In addition, next to these, an icon T for "accounting management" related to revenue status information, an icon T for "order management" related to reservation order information, and an icon T for "vehicle / bodywork management" related to maintenance information are displayed in a horizontal row with respect to operations after opening the mobile sales business.

[0154] In FIG. 14, the icon T for "preparing a vehicle" is selected, and under the icon T, a number of tasks TK related to the preparation of items required to start a mobile sales business using a mobile object are displayed in a workflow format. Here, the task TK related to "identifying required vehicles and equipment" is displayed as the task TK to be processed first (phase 1), and by selecting "resume" by operating the input unit 20C of the business operator terminal 20, questions are displayed to identify the mobile object and equipment required to start a mobile sales business. Here, for the task TK for "identifying required vehicles and equipment", a progress status is generated according to the answers to the questions, and the progress status is displayed in a pie chart and numbers.

[0155] In the workflow of Fig. 14, below the task TK "Identifying required vehicles and bodywork", the task TK "Purchase vehicles and bodywork" is displayed as the second task TK to be processed (Phase 2-1) with a pie chart and numbers showing the progress. The task TK "Purchase vehicles and bodywork" indicates that the task TK "Purchase vehicles and bodywork" can be started by completing the task TK related to "Identifying required vehicles and bodywork" in Phase 1.

[0156] In addition, in the workflow of Figure 14, below the task TK "Purchase vehicle and bodywork", the task TK "Preparation for business license" and the task TK "Preparation for food hygiene manager" are displayed in the same hierarchical level as the third task TK to be processed (phase 2-2). Here, the task TK "Preparation for business license" is a task for purchasing the equipment and supplies required to carry out the procedures for the business license for the mobile sales business. Also, the task TK "Preparation for food hygiene manager" is a task for purchasing the equipment and supplies required to obtain the food hygiene manager qualification to prepare food for the mobile sales business.

[0157] In the task TK of "Preparing for business license" and the task TK of "Preparing for food hygiene manager", it is indicated that the task TK of "Preparing for business license" and the task TK of "Preparing for food hygiene manager" can be started by completing the task TK related to "Understanding required vehicles and bodywork" in phase 2-1. Here, "Preparing for business license" and "Preparing for food hygiene manager" are tasks that can be processed in parallel, and are set at the same hierarchical level in the workflow of Figure 14. As a result, the mobile sales business operator MO can process the task TK of "Preparing for business license" and the task TK of "Preparing for food hygiene manager" in parallel, and can efficiently proceed with preparations for opening the mobile sales business.

[0158] 14, the progress P1 of the entire preparation for opening the mobile sales business (progress rate until opening) is shown as a bar graph and numbers above the icon T. That is, in a modified example of the first embodiment, the information processing device 10 simultaneously displays the progress P1 of the entire preparation for opening the mobile sales business and the progress of each of the multiple tasks TK included in the preparation for opening the mobile sales business on the display unit 20B. With this configuration, the mobile sales business MO can grasp the overall picture of the tasks necessary for opening the mobile sales business, and can grasp the overall progress of the preparation for opening the mobile sales business and the progress of each task TK at once.

[0159] In a modified example of the first embodiment, the information processing device 10 presents progress information such as that shown in FIG. 14 to the mobile sales business operator MO by an information processing method including the steps of: receiving input information related to the mobile sales business using a mobile object from the business operator terminal 20 by the reception unit 10Da; generating progress information related to preparations for opening the mobile sales business using a mobile object based on the input information by the progress management unit 11Df; and outputting the progress information generated by the progress management unit 11Df.

[0160] <Functions and Effects of the Modification of the First Embodiment> As described above, the information processing device 10 relating to the modified example of the first embodiment includes a reception unit 10Da that receives input information related to a mobile sales business using a mobile object, a business opening support processing unit 10Dc that generates progress information related to preparations for opening a mobile sales business based on the input information, and an output unit (data processing unit 10Db) that presents the progress information, and the output unit (data processing unit 10Db) presents the progress information including the overall progress of the business opening preparations and the progress of each of the multiple tasks included in the business opening preparations.

[0161] The information processing device 10 relating to the modified example of the first embodiment presents, as progress information, the overall progress of the opening preparations and the progress of each of the multiple tasks included in the opening preparations, thereby enabling the mobile sales operator MO to grasp the overall picture of the tasks necessary to open a mobile sales business, as well as the progress of the opening preparations and the progress of each individual task, thereby assisting in the smooth execution of the opening plan.

[0162] In addition, in the information processing device 10 relating to the modified example of the first embodiment, the business start-up support processing unit 10Dc identifies tasks necessary for starting a mobile sales business based on input information, and if multiple tasks are identified, generates progress information including task management information that sets the order in which the multiple tasks are to be processed.

[0163] The information processing device 10 according to the modified example of the first embodiment presents task management information related to preparations for opening a mobile sales business to the mobile sales business operator MO as a workflow, so that the mobile sales business operator MO can understand the contents of tasks required for opening and the order in which to process the tasks. Then, the mobile sales business operator MO can systematically and efficiently proceed with preparations for opening a mobile sales business using a mobile object by processing the tasks presented by the workflow.

[0164] In addition, in an information processing device 10 relating to a modified example of the first embodiment, when the business opening support processing unit 10Dc determines that there are tasks among multiple tasks that can be processed in parallel, it sets the tasks that can be processed in parallel in an identifiable manner.

[0165] The information processing device 10 relating to the modified example of the first embodiment sets tasks that can be processed in parallel in an identifiable manner and presents them to the mobile sales operator MO, so that the mobile sales operator MO does not have to deal with the tasks for business start-up preparations one by one, but can understand that they can be handled in parallel, and can efficiently proceed with business start-up preparations for a mobile sales business using a mobile vehicle.

[0166] In addition, an information processing method related to a modified example of the first embodiment includes a step of receiving input information related to a mobile sales business using a mobile body, a step of generating progress information related to preparations for opening a mobile sales business based on the input information, and a step of outputting the progress information, and the step of outputting the progress information presents progress information including the overall progress of the opening preparations and the progress of each of multiple tasks included in the opening preparations.

[0167] The information processing method related to the modified example of the first embodiment presents the mobile sales operator MO with the overall progress of opening preparations and the progress of each of the multiple tasks included in the opening preparations as progress information, thereby enabling the mobile sales operator MO to grasp the overall picture of the tasks necessary to open a mobile sales business, as well as the progress of the opening preparations and the progress of each individual task, thereby assisting in the smooth execution of the opening plan.

[0168] The information processing device 10 and the information processing method according to the present embodiment may be configured by appropriately combining the components of the embodiment and the modified examples described above. [Explanation of symbols]

[0169] 10. Information processing device 10Da Reception 10Db data processing section 10Dc Business Start-up Support Department 20 Operator terminal 30 Event organizer terminal 40 EC Server 50 Authority Servers

Claims

1. A reception unit that receives input information related to a mobile sales business using a mobile object; a business start-up support processing unit that generates progress information regarding business start-up preparations for the mobile sales business based on the input information; an output unit that presents the progress information; Equipped with The output unit presents the progress information including an overall progress status of the business opening preparation and a progress status of each of a plurality of tasks included in the business opening preparation. Information processing device.

2. The business start-up support processing unit identifies tasks necessary for starting up the mobile sales business based on the input information, and if there are multiple tasks identified, generates the progress information including task management information that sets an order for processing the multiple tasks. The information processing device according to claim 1 .

3. When the business opening support processing unit determines that there is a task that can be processed in parallel among the plurality of tasks, the business opening support processing unit sets the task that can be processed in parallel so as to be identifiable. The information processing device according to claim 2 .

4. A step of receiving input information related to a mobile sales business using a mobile object; generating progress information regarding preparations for opening the mobile sales business based on the input information; outputting the progress information; Equipped with The step of outputting the progress information includes presenting the progress information including an overall progress status of the business opening preparation and a progress status of each of a plurality of tasks included in the business opening preparation. Information processing methods.

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