Operation support device, operation support method, and operation support program

Abstract

To perform transmission operations while clearly recognizing transmission destinations of transmission documents to transmission target persons.SOLUTION: A display control unit, during registration of a transmission destination of a transmission document to be transmitted to persons concerned or persons related to the persons concerned as transmission target persons, displays, on a display, a list of one or a plurality of transmission destinations of input transmission target persons, and a transmission destination selection column for selecting a desired transmission destination from the transmission destinations. A storage control unit causes a storage unit to store transmission destination information corresponding to the one or the plurality of transmission destinations, and transmission destination selection information indicating the transmission destination selected in the transmission destination selection column, in association with transmission target person information for specifying a transmission target person corresponding to the transmission destination information and the transmission destination selection information. An output control unit controls output of the transmission target person information, the transmission destination information, and the transmission destination selection information stored in the storage unit, to an external device. Consequently, transmission operations of transmission documents can be performed while clearly recognizing the transmission destinations of the transmission documents to the transmission target persons.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a business support device, a business support method, and a business support program.

Background Art

[0002] For example, in a lending credit purchase brokerage business or the like, a sending operation is performed to send documents such as a contract, a repayment schedule, or a reminder to a customer. As a technology related to the sending operation of such documents, Patent Document 1 (Japanese Patent Application Laid-Open No. 2023-041089) discloses an information processing apparatus.

[0003] In the information processing apparatus of this Patent Document 1, a collection processing server acquires information on a target patient regarding each of the determination items (number of collection notices, amount of outstanding payment, payment status) from a hospital internal data server. The collection management screen generation unit refers to a determination item master, assigns points to each of the acquired information on the target patient, and calculates the total points (Total). Then, based on the total points of the target patient, the collection management screen generation unit determines the type of document (one of a non-payment notice, a reminder, or a dunning letter) to be used when collecting from the target patient and displays it on the collection management screen.

[0004] Thereby, it is possible to automatically determine the type of document to be used when requesting payment of overdue payment from the target person.

Prior Art Documents

Patent Documents

[0005]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0006] However, conventionally, since the set values and the adoption order were managed individually, it was difficult to clearly recognize the sending destinations of the documents to each sending target person and perform the sending operation.

[0007] The present invention has been made in consideration of the above-mentioned problems, and aims to provide a business support device, a business support method, and a business support program that make it possible to carry out sending operations while clearly recognizing the destination of documents for each recipient. [Means for solving the problem]

[0008] In order to solve the above-mentioned problems and achieve the object, the business support device of the present invention has a display control unit that, when registering the destination of a document to be sent to a party or a related party of the party as the recipient, displays on a display unit a list of one or more destinations of the input recipients and a destination selection field for selecting a desired destination from among the destinations, a memory control unit that associates destination information corresponding to the one or more destinations and destination selection information indicating the destination selected in the destination selection field with recipient information for identifying the recipient corresponding to the destination information and the destination selection information, and an output control unit that controls the output of the recipient information, destination information, and destination selection information stored in the memory unit to an external device.

[0009] In addition, in order to solve the above-mentioned problems and achieve the objective, the business support method of the present invention includes a display control step in which, when registering the destination of a document to be sent to a party or a related party of the party as the destination, a display control unit displays on the display unit a list of one or more destinations of the input recipients and a destination selection field for selecting a desired destination from among each destination; a storage control step in which a storage control unit stores in the storage unit destination information corresponding to one or more destinations and destination selection information indicating the destination selected in the destination selection field in association with destination information and recipient information for identifying the recipient corresponding to the destination selection information; and an output control step in which an output control unit controls the output of the recipient information, destination information, and destination selection information stored in the storage unit to an external device.

[0010] In addition, in order to solve the above-mentioned problems and achieve the objective, the business support program of the present invention causes a computer to function as a display control unit that, when registering the destination of a document to be sent to a party or a related party of the party as the recipient, displays on the display unit a list of one or more destinations of the input recipients and a destination selection field for selecting the desired destination from among each destination; a memory control unit that stores in the memory unit destination information corresponding to the one or more destinations and destination selection information indicating the destination selected in the destination selection field in association with destination information and recipient information for identifying the recipient corresponding to the destination information and destination selection information; and an output control unit that controls the output of the recipient information, destination information, and destination selection information stored in the memory unit to an external device. Effect of the Invention

[0011] The present invention makes it possible to carry out delivery operations while clearly recognizing the delivery destination of documents to each recipient. [Brief description of the drawings]

[0012] [Figure 1] FIG. 1 is a block diagram illustrating a hardware configuration of a task support device according to an embodiment. [Diagram 2] FIG. 2 is a diagram showing an example of a delivery destination input screen for inputting a delivery destination of documents to be sent to the customer. [Diagram 3] FIG. 3 is a diagram showing an example of various data generated by inputting the delivery address of documents to be sent to the customer. [Figure 4] FIG. 4 is a diagram showing an example of a destination input screen for inputting the destination of documents to be sent to the guarantor of the customer. [Diagram 5] FIG. 5 is a diagram showing an example of various data generated by inputting the delivery address of documents to be sent to the guarantor of the customer. [Figure 6] FIG. 6 is a diagram showing an example of a related person input screen for inputting related people of the customer himself. [Figure 7]FIG. 7 shows a contract table in which the contract number and customer number of the customer are registered, and a contract related party table in which the customer number and related person type, etc. are registered for related parties. [Figure 8] Figure 8 is a diagram showing an example of the initial display state of the contract input screen, which displays in a list form the type of documents to be sent to the customer and related parties, the destination, and issuance target information indicating whether or not to send the documents. [Figure 9] FIG. 9 is a diagram for explaining the manual correction operation of the display contents on the contract input screen. [Figure 10] FIG. 10 is a diagram showing an example of contract delivery destination data in the contract delivery destination table in which manual correction of the display contents made via the contract input screen is reflected. [Figure 11] FIG. 11 is a diagram showing an example of a layout setting screen for documents to be sent. [Figure 12] FIG. 12 is a diagram showing an example of layout setting data for documents to be sent that is registered in the document to be sent setting master based on the input contents on the layout setting screen for documents to be sent. [Figure 13] FIG. 13 is a diagram showing an example of various data stored in the storage unit at the stage when the layout setting of the document to be sent is completed. [Figure 14] FIG. 14 is a diagram showing an example of various other data stored in the storage unit at the stage when the layout setting of the document to be sent is completed. [Figure 15] FIG. 15 is a diagram showing an example of a sending document issuance screen for issuing a sending document. [Figure 16] Figure 16 shows how the customer and related persons are detected as the recipients of the specified documents to be sent by referencing the document sending setting master based on the document sending type and document sending layout number, etc., specified via the document sending issuance screen. [Figure 17] FIG. 17 shows that the contract delivery destination table, which is referenced based on the type of document to be sent specified via the document to be sent screen, shows that the customer himself is set as the person to whom the specified document to be sent is to be issued. [Figure 18]Figure 18 shows how the contract delivery destination table is referenced based on the party number detected from the contract party table based on the party type detected from the delivery document setting master and the specified delivery document type, and a party is detected as the target for issuance of the specified delivery document. [Figure 19] FIG. 19 is a diagram for explaining the operation of detecting the customer numbers of the customer and related persons corresponding to the document to be sent that has been designated for issuance. [Figure 20] FIG. 20 is a diagram showing how destinations corresponding to the customer numbers of the customer and related persons corresponding to the documents to be sent that have been designated for issuance are detected from the customer destination table. [Figure 21] FIG. 21 is a diagram showing an example of a document sent to the client and related parties. [Figure 22] FIG. 22 shows how the customer's delivery address has been changed via the delivery address input screen. [Figure 23] FIG. 23 shows how the change in the customer's delivery address is reflected in the customer delivery address table. [Figure 24] FIG. 24 shows how the change in the customer's delivery address is reflected in the contract delivery address table. [Diagram 25] FIG. 25 is a diagram showing a state in which an issuance target is changed via a sending document issuance setting screen for setting issuance target information indicating whether or not a sending document of each type is to be an issuance target. [Figure 26] FIG. 26 is a diagram showing how the changes to the issuance target are reflected in the document delivery table. [Figure 27] FIG. 27 is a diagram showing how the changes to the issuance target are reflected in the contract delivery destination table. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0013] A business support device according to an embodiment of the present invention will be described in detail below with reference to the drawings. The business support device according to the embodiment described below is an example in which the present invention is applied to a business support device for a money lending credit purchase brokerage business. By applying the present invention, it is possible to send documents, such as contracts, repayment schedules, and reminder letters, to each recipient after clearly recognizing the destination of the documents. Note that the present invention is not limited to the following embodiment, and the same effects as those described below can be obtained even if the present invention is applied to a business support device for other businesses.

[0014] [overview] The money lending credit purchase brokerage business involves the sending of documents such as contracts, repayment schedules, and collection letters to customers. Depending on the customer, the documents may be sent to a destination other than the customer's current address. For example, if the customer is an individual customer rather than a corporate customer, the repayment schedule may be sent to the customer's workplace rather than to the customer's home. Additionally, documents may be sent to guarantors and / or joint debtors in addition to the customer himself / herself.

[0015] In addition, in the case of an initial default, a demand letter is sent only to the customer, but in the case of a long-term default, a demand letter is sent to the guarantor and joint debtors. In addition, a repayment schedule is sent to the customer, the guarantor, and the joint debtors every time.

[0016] Furthermore, the recipients and destinations may change for each contract, and are set separately. For example, in the case of a mortgage contract, the contract is sent to the customer's home, as well as to the guarantor and joint debtor. In the case of installment payments for credit purchases, the contract may be sent to the customer's workplace. Also, in the case of small purchases, there is often no guarantor.

[0017] In this way, the type, timing, recipient, and destination of the document to be sent change depending on the situation, but generally, the settings of the recipient and destination and the selection order of the recipient and destination are managed individually. Therefore, it is difficult for the operator to clearly recognize which recipient and which destination the document should be sent to in the end and to send the document. It is also difficult to control the issuance or set the destination on a document-by-document basis.

[0018] For this reason, the business support device according to the embodiment makes it possible to do the following.

[0019] 1. Control of delivery destination and issuance status based on the contract delivery destination and delivery document setting master (reference numeral 14 in FIG. 12(a)) Contract data can be registered in a visualized state by displaying the destination of each document to be sent. Customer information can be registered with addresses for each delivery destination, such as home and workplace, and these will be used as a reference source for contract data. The type of person concerned to whom each document is to be sent is set in the document sending setting master (reference number 14 in FIG. 12(a)), and can be specified at the time of printing.

[0020] 2. Bulk change of shipping destination When the primary shipping address for a customer is changed, the shipping address for all related contracts is changed all at once.

[0021] 3. Check whether or not documents are sent When a change is made to whether or not documents are to be sent to a customer, the delivery destinations for related contracts are changed all at once.

[0022] As a result, the business support device of the embodiment allows the operator to perform the sending task after clearly recognizing the destination of the document to each recipient. Also, the destination of the document to each recipient can be set flexibly and efficiently. This reduces the inconvenience of sending the document to the wrong destination.

[0023] (Hardware configuration) FIG. 1 is a block diagram of a hardware configuration of a task support device 1 according to an embodiment. As shown in FIG. 1, the task support device 1 according to an embodiment includes a storage unit 2, a control unit 3, a communication interface unit 4, and an input / output interface unit 5. An input device 6 and an output device 7 are connected to the input / output interface unit 5. The output device 7 may be a display unit such as a monitor device (including a home television), a printing device, or a speaker device. The input device 6 may be a keyboard device, a mouse device, a microphone device, or a monitor device that cooperates with a mouse device to realize a pointing device function. The communication interface unit 4 is connected to a network such as a wide area network such as the Internet or a private network such as a LAN (Local Area Network).

[0024] The storage unit 2 may be, for example, a storage device such as a ROM (Read Only Memory), a RAM (Random Access Memory), an HDD (Hard Disk Drive), or an SSD (Solid State Drive). The storage unit 2 stores a business support program that enables a sending operation after clearly recognizing the destination of documents to be sent to each recipient. The storage unit 2 also includes a customer table 11, a customer destination table 12, a document issuance table 13, a document setting master 14, a contract table 15, a contract party table 16, and a contract destination table 17, which are each storage areas. The data stored in these tables 11 to 13, master 14, and tables 15 to 17 will be described later.

[0025] (Functional configuration of business support device) Next, the control unit 3 executes the business support program stored in the memory unit 2, and thereby functions as a display control unit 21, a memory control unit 22, an output control unit 23, an acquisition unit 24, and a data generation unit 25, as shown in FIG. 1.

[0026] When registering the destination of documents (contracts, repayment schedules, demand letters, and other documents or evidence, etc.) to be sent to the parties (customer themselves) or related parties (guarantors or joint debtors, etc.), the display control unit 21 displays on the display unit (output device 7) a list of one or more destinations of the input recipients and a destination selection field for selecting a desired destination from among the destinations. The "list of one or more destinations of the recipients" may display information input by the operator, or may display information downloaded via a network. It may also display information read from the storage unit 2 or an external memory.

[0027] The memory control unit 22 stores in the memory unit 2 the destination information (postal code, address, destination code, destination number, etc.: see Figure 2(a)) corresponding to one or more destinations, and destination selection information indicating the destination selected in the destination selection field (corresponding to the destination flag checkbox in Figure 2(a)), in association with destination recipient information for identifying the recipient corresponding to the destination information and destination selection information.

[0028] The output control unit 23 controls the output of the recipient information, delivery destination information, and delivery destination selection information stored in the storage unit 2 to an external device (output device 7) (see FIG. 8). When the external device is a display unit, the output control unit 23 controls the display of the recipient information, delivery destination information, and delivery destination selection information on the display unit. When the external device is a printing device, the output control unit 23 supplies the recipient information, delivery destination information, and delivery destination selection information to the printing device to obtain a print output.

[0029] Furthermore, the display control unit 21 displays on the display unit (output device 7) the type of document to be sent and a selection field for selecting the document to be sent that is to be issued (see FIG. 2(b)).

[0030] In this case, the memory control unit 22 controls the storage in the memory unit 2 of the recipient information, destination information, and destination selection information, along with document type information indicating the type of document to be sent, and issuance target information indicating whether the document to be sent selected via the document type selection field to be issued is to be issued.

[0031] Furthermore, the output control unit 23 controls the output of the recipient information, delivery destination information, delivery destination selection information, delivery document type information, and issuance target information stored in the storage unit 2 to an external device (output device 7).

[0032] The acquisition unit 24 acquires recipient information, destination information, destination selection information, document type information, or issuance target information that has been changed and input via the operation unit (input device 6).

[0033] The data generation unit 25 rewrites (updates) the recipient information, delivery destination information, delivery destination selection information, delivery document type information, or issuance target information stored in the memory unit to the acquired recipient information, delivery destination information, delivery destination selection information, delivery document type information, or issuance target information.

[0034] The acquisition unit 24 also acquires recipient type information that is set for each type of document and indicates the type of recipient of each document.

[0035] In this case, the storage control unit 22 stores the acquired recipient type information in the storage unit 2 together with the recipient information, delivery destination information, delivery destination selection information, delivery document type information, and issuance target information.

[0036] In addition, when a desired recipient is specified and the issuance of documents to be sent is specified, the output control unit 23 refers to the memory unit 2, and if issuance target information indicating that the documents to be sent are to be issued is attached to the specified recipient and the type of documents to be sent that is specified for issuance, the output control unit 23 controls the output of the documents to be sent to the specified recipient via an external device (output device 7).

[0037] In addition, when a desired recipient is specified and the destination selected in the destination selection field is changed to another destination, the acquisition unit 24 acquires the changed destination selection information generated by the data generation unit 25 (see Figure 22).

[0038] The storage control unit 22 updates the delivery destination selection information before the change stored in the storage unit 2 to the acquired delivery destination selection information after the change.

[0039] In addition, the memory unit 2 stores, for each type of document to be sent, a destination number indicating the destination indicated in the destination information, along with recipient information, destination information, destination selection information, document type information, issue target information, and recipient type information.

[0040] Therefore, if a change in the delivery destination number is specified when a delivery destination change operation is performed (if the checkbox ``Change contract delivery destination when changed'' in Figure 22(a) is checked), the memory control unit 22 updates the delivery destination numbers of the various types of delivery documents to the recipient whose delivery destination selection information has been updated to the delivery destination number corresponding to the changed delivery destination (see Figure 24).

[0041] In addition, when the document to be sent to the recipient selected as the document to be issued via the document type selection field is changed, the acquisition unit 24 acquires the changed information to be issued (information to be issued in Figure 26 (b)).

[0042] The storage control unit 22 updates the issuance target information of the corresponding recipient stored in the storage unit 2 based on the acquired changed issuance target information (see FIG. 26(b)).

[0043] In addition, if a change is specified in the issuance target information indicating whether or not a document can be issued to each recipient along with a change in the document to be sent (see Figure 25(c)), the memory control unit updates the issuance target information of each document to be sent to each recipient in accordance with the change in the document to be sent (see Figure 27(b)).

[0044] [Enter customer (personal) information] In such a business support device 1, the operator first inputs the customer's (self) customer number (which may be an automatically generated number), name (customer name), current address, and parent's address via a basic information input screen. The operator also inputs the workplace address and other information via a workplace information input screen. In this example, the customer's customer number is "00001" and the customer name is "Taro XX."

[0045] After the basic information and workplace information have been input in this manner, when the operator specifies display of a destination information input screen, the display control unit 21 displays the destination information input screen shown in Fig. 2(a) via the output device 7. Specifically, the display control unit 21 displays the destination information for home and parents' home input on the basic information input screen, and the destination information for workplace input on the workplace information input screen, in a list on the destination information input screen, as shown in Fig. 2(a). At this time, the display control unit 21 displays each destination information in a list, for example, by assigning destination numbers to the items in the order of home, workplace, and parents' home (other).

[0046] The display control unit 21 also displays a delivery destination selection field on the delivery destination information input screen for selecting a desired delivery destination from among the delivery destinations listed in this manner. This delivery destination selection field is a delivery destination flag check box shown in FIG. 2(a). The operator selects a desired delivery destination by inputting a check mark (a reticle) in this check box. The storage control unit 22 stores in the storage unit 2 the delivery destination information of each delivery destination and delivery destination selection information (corresponding to a check mark) indicating the delivery destination selected in the check box in association with delivery target person information (customer number, customer name, etc.) for identifying the delivery target person corresponding to the delivery destination information and the delivery destination selection information.

[0047] In response to the operator's display operation, the display control unit 21 displays the document issuance setting screen shown in Fig. 2(b) via the output device 7. On this document issuance setting screen, the display control unit 21 displays a display field for document types, check boxes for selecting documents to be sent, and an input field for the reason for suspension of issuance. The example of Fig. 2(b) is an example in which documents to be sent, such as repayment schedules and dunning letters, are displayed as document types, and check marks (check marks) are entered in the check boxes for both types of documents to be sent, specifying that they are to be sent.

[0048] The data generation unit 25 generates customer data including the customer number and customer name of the customer input on the basic information input screen. The storage control unit 22 stores the generated customer data in the customer table 11 shown in Fig. 3(a). The data generation unit 25 also generates customer delivery destination data including the customer number, delivery destination number, delivery destination flag, delivery destination classification code, postal code, and address input on each of the input screens for basic information, workplace information, and delivery destination information. The storage control unit 22 stores the generated customer delivery destination data in the customer delivery destination table 12 as shown in Fig. 3(b).

[0049] The data generation unit 25 also generates document issuance data including the document type, issuance target information, reason for suspension of issuance, and customer number input on the document issuance setting screen. The storage control unit 22 stores the generated document issuance data in the document issuance table 13, as shown in Fig. 3(c). The issuance target information is generated based on the presence or absence of a check mark in the checkbox for selecting the document to be issued, as shown in Fig. 2(b).

[0050] In other words, if a check mark is entered into the check box, issuance target information of "1", indicating that the document to be sent is to be issued, is generated and stored in memory unit 2, and if a check mark is not entered into the check box, issuance target information of "0", indicating that the document to be sent is not to be issued, is generated and stored in memory unit 2.

[0051] [Enter customer (guarantor) information] Next, the operator enters the customer number (which may be an automatically generated number), name (customer name), current address, etc. of the customer's guarantor via the basic information input screen. The operator also enters the guarantor's workplace address, etc. via the workplace information input screen. In this example, the guarantor's customer number is "00002" and the customer name is "XX Ichiro."

[0052] After the basic information and workplace information have been input in this manner, when the operator specifies display of a delivery destination information input screen, the display control unit 21 displays the delivery destination information input screen shown in Fig. 4(a) via the output device 7. Specifically, the display control unit 21 displays the delivery destination information of the guarantor's home input on the basic information input screen and the delivery destination information of the guarantor's workplace input on the workplace information input screen in a list on the delivery destination information input screen as shown in Fig. 4(a). At this time, the display control unit 21 displays each delivery destination information in a list, for example, by assigning a delivery destination number in the order of home, workplace.

[0053] The display control unit 21 also displays a delivery destination selection field on the delivery destination information input screen for selecting a desired delivery destination from among the delivery destinations displayed in this list. This delivery destination selection field is a delivery destination flag check box shown in FIG. 4(a). The operator selects a desired delivery destination for the documents to be sent to the guarantor by inputting a check mark in this check box. The memory control unit 22 stores in the memory unit 2 the delivery destination information for each delivery destination and delivery destination selection information (corresponding to a check mark) indicating the delivery destination selected in the check box in association with delivery target information (guarantor's customer number, guarantor's customer name, etc.) for identifying the guarantor corresponding to the delivery destination information and the delivery destination selection information.

[0054] In response to the operator's display operation, the display control unit 21 also displays the document issuance setting screen shown in Fig. 4(b) via the output device 7. On this document issuance setting screen, the display control unit 21 displays a display field for the document type to be sent, check boxes for selecting the document to be sent to be issued, and an input field for the reason for suspension of issuance. The example of Fig. 4(b) displays documents to be sent by type, namely, a repayment schedule and a reminder letter, and indicates that a check mark has been entered in the check box for the repayment schedule, indicating that only the repayment schedule is designated as the document to be issued.

[0055] Moreover, the example in Figure 4(b) shows that the demand letter was not designated for issuance because the reason for suspension was “under legal proceedings.”

[0056] The data generation unit 25 generates customer data including the guarantor's customer number and customer name entered on the basic information input screen. The storage control unit 22 stores the generated customer data of the guarantor in the customer table 11 by adding it as a record following the record of the customer data of the customer himself / herself, as shown in Figure 5(a).

[0057] The data generation unit 25 also generates customer delivery destination data for the guarantor, including the customer number, delivery destination number, delivery destination flag, delivery destination classification code, postal code, and address, which are input on the basic information, workplace information, and delivery destination information input screens. The storage control unit 22 stores the generated customer delivery destination data for the guarantor in the customer delivery destination table 12 by adding it as a record following the record of the customer delivery destination data for the customer himself / herself, as shown in Figure 5(b).

[0058] The data generation unit 25 also generates sending document issuance data for the guarantor, including the sending document type, issuance target information, reason for issuance suspension, and customer number, which are input on the sending document issuance setting screen. The storage control unit 22 stores the generated sending document issuance data for the guarantor in the sending document issuance table 13 by adding it as a record following the record of the customer's customer delivery destination data, as shown in Figure 5(c).

[0059] [Enter related party information] Next, the operator specifies the display of the input screen for related parties. Examples of "related parties" include guarantors, joint debtors, and representatives. When the display of the input screen for related parties is specified, the display control unit 21 displays input fields for related party number, customer number, customer name, related party type, and the like on the input screen for related parties, as shown in FIG. 6. Furthermore, as described with reference to FIG. 4, when the basic information and workplace information of the guarantor have already been input, the display control unit 21 automatically inputs and displays the customer number (00002), customer name (○○ Ichiro), and related party type (2: guarantor) of the guarantor into each input field of the input screen for related parties, as shown in FIG. 6, based on the basic information and workplace information of the guarantor. Note that the related party numbers are consecutive in the order of registration, and in this example, the related party number of the guarantor "○○ Ichiro" is "1".

[0060] The operator can also add desired related parties. When adding a related party, the operator operates the "+" button on the related party input screen. When this operation is performed, the display control unit 21 displays a record on the related party input screen to which a new related party number that is consecutive to the existing related party number and a new customer number are automatically assigned. The operator inputs the customer name and related party type of the desired related party into this record. The example in FIG. 6 is an example in which a customer name of "XX Hanako" and a related party type of "3: Joint debtor" are input into a record into which a related party number of "2" and a customer number of "00003" are automatically input.

[0061] It is also possible to delete a desired related party. In this case, the operator selects the record of the related party to be deleted and operates the "-" button on the related party input screen. This causes the record of the desired related party to be deleted via a deletion confirmation dialogue box.

[0062] When the related party information is input in this manner, the data generation unit 25 generates contract data including the contract number and customer number of the customer who regards each of the inputted persons as a related party. The storage control unit 22 stores this contract data in the contract table 15 as shown in Fig. 7(a).

[0063] The data generating unit 25 also generates contract related party data including the related party number of the related party inputted via the related party input screen, the customer number of the related party, the related party type, and the contract number of the customer to which the related party is related. The storage control unit 22 stores this contract related party data in the contract related party table as shown in FIG. 7(b).

[0064] The example in Figure 7(b) is an example in which the customer number and related party number of "○○ Ichiro", who is the guarantor for the customer himself, are associated with the customer's contract number and stored in contract related party table 16. Note that the example in Figure 7(b) shows contract related party data that is generated when "○○ Hanako", explained using Figure 6, is not added as a related party. In other words, the example in Figure 7(b) shows contract related party data when no related party is added and the only related party is a guarantor.

[0065] [Contract Entry] Next, the operator specifies the display of the contract input screen. At this stage, the memory unit 2 stores customer data in the customer table 11 shown in Fig. 5(a), customer delivery destination data in the customer delivery destination table 12 shown in Fig. 5(b), and delivery document issuance data in the delivery document issuance table 13 shown in Fig. 5(c). The memory unit 2 also stores contract data in the contract table 15 shown in Fig. 7(a), and contract party data in the contract party table 16 shown in Fig. 7(b).

[0066] When the display of the contract input screen is specified, the display control unit 21 performs initial display of the contract input screen exemplified in Fig. 8. Specifically, when the display of the contract input screen is specified, the display control unit 21 refers to the customer data in the customer table 11 shown in Fig. 5(a), the customer delivery destination data in the customer delivery destination table 12 shown in Fig. 5(b), and the delivery document issuance data in the delivery document issuance table 13 shown in Fig. 5(c). In addition, the display control unit 21 refers to the contract data in the contract table 15 shown in Fig. 7(a) and the contract party data in the contract party table 16 shown in Fig. 7(b). Then, the display control unit 21 initially displays on the contract input screen whether or not the customer is the issuance target, whether or not the customer is the customer himself / herself, the party number, the customer number, the customer name, the delivery document type, the delivery destination number, the postal code, and the address, as shown in Fig. 8.

[0067] That is, the display control unit 21 detects the customer name and customer number of the customer and related party (in this case, the guarantor) by referring to the customer table 11 shown in Figure 5 (a), and displays them on the initial screen of the contract input screen as shown in Figure 8.

[0068] The display control unit 21 also refers to the sending document issuance table 13 shown in Fig. 5(c), detects the types of sending documents to be issued to the customer and related parties, and displays them on the initial screen of the contract input screen as shown in Fig. 8. The example in Fig. 8 is an example in which the issuance of a repayment schedule and a reminder letter has been set for the customer (Taro XX) and related parties (guarantor: Ichiro XX), respectively (Fig. 5(c).

[0069] The display control unit 21 also displays a check box for each document to be sent on the initial screen of the contract input screen, as shown in Fig. 8. The display control unit 21 also refers to the document to be sent issuance table 13 shown in Fig. 5(c) to detect documents to be sent for which the issuance target is set to "1 (issue)". The display control unit 21 then automatically inputs and displays a check mark in the check box of the document to be sent for which the issuance target is set to "1 (issue)" among the check boxes of the documents to be sent shown in Fig. 8. The example of Fig. 8 is an example in which check marks are input in the check boxes of the customer's repayment schedule and the demand letter, and a check mark is input in the check box of the guarantor's repayment schedule, based on the setting of the issuance target in the document to be sent issuance table 13 shown in Fig. 5(c).

[0070] The display control unit 21 also refers to the customer table 11 shown in FIG. 5(a) and the contract party table 16 shown in FIG. 7(b) to detect the customer number "00001" of the customer (Taro XX) and the customer number "00002" of the party (guarantor). Then, as shown in FIG. 8, the display control unit 21 automatically inputs and displays a check mark indicating that the customer is the customer in the check box of the customer's check box and the party's check box. For the party, the display control unit 21 displays the party number (1) and party type (2: guarantor) stored in the contract party table 16 shown in FIG. 7(b) on the initial screen of the contract input screen.

[0071] Furthermore, the display control unit 21 refers to the customer delivery address table 12 shown in FIG. 5(b), detects the delivery address numbers, postal codes, and addresses of the customer and related parties, and displays them on the initial screen of the contract input screen.

[0072] Next, among the contents initially displayed on the contract input screen, the issuance subject, related party number, document type and destination number can be manually modified by the operator.

[0073] The example in Figure 9 shows an example where the check box for the customer's collection letter is manually unchecked so that collection letters are not issued to the customer himself / herself due to legal procedures being taken. Also, the example in Figure 9 shows an example where the address for sending the repayment schedule to the related party, which was previously the related party's workplace, is changed to the related party's home.

[0074] Next, the operator performs a designation operation for registering the display contents of the contract input screen. When this designation operation is performed, the data generation unit 25 generates contract delivery destination data in the contract delivery destination table 17 shown in Fig. 10 based on the display contents of the contract input screen, together with the contract data in the contract table 15 shown in Fig. 7(a) and the contract party data in the contract party table 16 shown in Fig. 7(b). As shown in Fig. 10, this contract delivery destination data includes a contract number, a principal flag, a party number, a document type to be delivered, a delivery destination number, and an issue flag. The memory control unit 22 stores this contract delivery destination data in the contract delivery destination table 17 of the memory unit 2.

[0075] The principal flag is information that indicates whether the contract delivery destination data record is a record of the customer himself / herself. If it is a record of the customer himself / herself, the principal flag is set to "1" (if it is a related party, the principal flag is set to "0"). The related party number is set to "1" if the contract delivery destination data record is a record of a related party (if it is the customer himself / herself, the related party number is set to "0").

[0076] As shown in Figures 8 and 9, when a check mark is entered in the check box for the document to be sent, an issuance flag of "1" is set for that document. The example of contract destination data in Figure 10 is contract destination data that corresponds to the corrected display content shown in Figure 9. The example in Figure 9 is an example in which a manual correction has been made to exclude the issuance of a reminder letter to the customer himself, and therefore the reminder letter issuance flag for the customer himself shown in Figure 10 is set to "0".

[0077] [Layout settings for documents sent] Next, the operator sets the layout of the documents to be sent via the sending document layout setting screen. When the operator specifies display of the sending document layout setting screen, the display control unit 21 displays the sending document layout setting screen having input fields for sending document type, sending document layout number, sending document title, and related race, as shown in FIG.

[0078] The operator inputs the desired type of document to be sent, etc., into each input field. The example in Fig. 11 is an example in which "Repayment schedule" has been input as the type of document to be sent, and "001", the layout number of the document to be sent indicating the first repayment schedule, has been input as the layout number of the document to be sent. Also, the example in Fig. 11 is an example in which "Repayment schedule" has been input as the document title to be sent, and "1: Principal" and "2: Guarantor" have been input as the type of person to whom the document will be sent (type of related party).

[0079] When the operator specifies the registration of the display contents of the document layout setting screen, the data generation unit 25 generates document setting data including the document type, document layout number, document title, and related person type as shown in Fig. 12(a). The storage control unit 22 stores the generated document layout setting data in the document setting master 14 as shown in Fig. 12(a).

[0080] As shown in Fig. 12(b), it is also possible to set multiple layouts for one type of document to be sent. In the example of Fig. 12(b), for a "demand letter", a title of "demand letter (initial overdue)" for the customer, a title of "demand letter (long-term overdue)" for the guarantor, and a title of "demand letter (long-term overdue)" for the customer are set. The data generation unit 25 generates sending document layout setting data corresponding to the sending document layout setting in this way, and the storage control unit 22 stores this sending document layout setting data in the sending document setting master 14.

[0081] [Issue of documents to be sent] Various data stored in the memory unit 2 at this stage are shown in Figures 13 and 14. Figure 13(a) shows customer data stored in the customer table 11. In this example, in addition to the guarantor "XXXX Ichiro (customer number 00002)" as a related person, "XXXX Hanako (customer number 00003)" as a joint guarantor is stored.

[0082] Figure 13(b) shows customer delivery address data stored in the customer delivery address table. The delivery address (home, workplace, etc.) corresponding to customer number "00001" is the delivery address of the customer himself, and the delivery address (home, workplace) corresponding to customer number "00002" is the delivery address of the related party (guarantor). In addition, the delivery address (home) corresponding to customer number "00003" is the delivery address of the related party (joint guarantor: XX Hanako).

[0083] Fig. 13(c) shows the document issuance data stored in the document issuance table 13. This example shows that the documents to be sent, "repayment schedule" and "demanding letter", are set to be issued to the customer with customer number "00001", and that the documents to be sent, "repayment schedule" only, are set to be issued to the related party (guarantor) with customer number "00002", and "demanding letter" is excluded from being issued because it is "1: legal procedure in progress". Fig. 13(c) also shows that the documents to be sent, "repayment schedule" and "demanding letter", are set to be issued to the related party (joint guarantor: XXX Hanako) with customer number "00003".

[0084] FIG. 14(a) shows the contract data stored in the contract table 15, indicating that the contract number for "○○ Taro" is "100001" and the customer number is "00001."

[0085] Fig. 14(b) shows contract party data stored in contract party table 16. The example in Fig. 14(b) shows that the party to the customer number "00002 (○○ Ichiro)" is "2: Guarantor", and the party to the customer number "00003 (○○ Hanako)" is "3: Joint guarantor".

[0086] Fig. 14(c) shows contract delivery destination data in contract delivery destination table 17. This example in Fig. 14(c) shows that for a customer principal with a principal flag of "1", the issue flag for the return schedule is set to "1: Issued" among the return schedule and the demand letter. Also, this example in Fig. 14(c) shows that for a related party (guarantor: ○○ Ichiro) with a relationship flag of "1", the issue flag for the return schedule with destination number "1" is set to "1: Issued" among the return schedule with destination number "1" and the demand letter with destination number "2".

[0087] In addition, the example in Figure 14(c) shows that for a related party (joint guarantor: Hanako ○○) with a relationship flag of "2", the issue flag of "1: Issued" is set for both the return schedule and the demand letter, among the return schedule and the delivery number, both of which have delivery numbers of "1".

[0088] Fig. 14(d) shows the sending document layout setting data of the sending document setting master 14. This example of Fig. 14(d) shows that the sending document layout number of "1" is assigned, and the sending document title of the repayment schedule sent to the principal and guarantor is "Repayment Schedule". Also, the example of Fig. 14(d) shows that the sending document layout number of "1" is assigned, and the sending document title of the reminder letter sent to "1: Principal" is "Reminding Letter (Initial Overdue)", and that the sending document layout number of "2" is assigned, and the sending document title of the reminder letter sent to "2: Guarantor" and "1: Principal" is "Reminding Letter (Long Overdue)".

[0089] When issuing documents to be sent, the operator performs a designation operation to display the document to be sent issuance screen. When this designation operation is performed, the display control unit 21 displays the document to be sent issuance screen shown in Fig. 15 via the output device 7. On the document to be sent issuance screen, the display control unit 21 displays an input field for extraction conditions for extracting various data related to the document to be sent.

[0090] The example in Fig. 15 shows input fields for extraction conditions, such as the type of document to be sent, the layout number of the document to be sent, and the contract number. In these input fields, the operator inputs the type of document to be sent, such as a "repayment schedule", and the layout number of the document to be sent, "001", which is given in advance to the document to be sent (= the layout number of the document to be sent with the layout name of "first repayment schedule"), as shown in Fig. 15.

[0091] After inputting the desired extraction conditions in this manner, the operator operates the print button 50 shown in Fig. 15 to specify the issuance (printing) of documents to be sent. When the print button 50 is operated, the output control unit 23 references the data in various tables based on the extraction conditions input via the document to be sent screen, detects the recipient of the specified type of document to be sent, determines whether or not the document can be issued to the recipient, and detects the recipient's destination (address).

[0092] Specifically, the output control unit 23 refers to the document to be sent setting master 14 based on the document to be sent type and document to be sent layout number input via the document to be sent issuance screen. In this example, the document to be sent type is "schedule to be sent" and the document to be sent layout number is "1: repayment schedule", so "1: principal" and "2: guarantor" are detected as recipients from the document to be sent setting master 14, as shown in Fig. 16.

[0093] Next, the output control unit 23 refers to the contract delivery destination table 17 and determines whether or not a repayment schedule can be issued to the customer himself / herself. That is, in this example, as shown in Fig. 17, the contract delivery destination table 17 shows that the repayment schedule issuance flag for the customer whose principal flag is "1" is "1", and that the schedule is set to be issued.

[0094] Next, the output control unit 23 refers to the contract party table 16 and detects the contract number (100001) and party number "1" of the party (2: guarantor) detected from the document delivery setting master 14, as shown in Figure 18 (a). Then, based on the detected contract number (100001) and party number "1", the output control unit 23 refers to the contract delivery destination table 17 and determines whether or not a repayment schedule can be issued to the party (guarantor). In the contract delivery destination table 17, as shown in Figure 18 (b), the issue flag of the repayment schedule with the party flag set to "1" is set to "1", indicating that it is set to be issued.

[0095] Next, the output control unit 23 detects the customer number "00001" of the customer himself / herself by referring to the contract table 15 shown in Figure 19(b) based on the contract number "100001" of the repayment schedule of the customer himself / herself (personal flag="1") stored in the contract delivery destination table 17 shown in Figure 19(a). The output control unit 23 also detects the delivery destination number "1" of the repayment schedule of the customer himself / herself (personal flag="1") stored in the contract delivery destination table 17.

[0096] The output control unit 23 also detects the destination number "1" of the repayment schedule which is set to the contract number "100001" and the related party number "1" of the related party of the repayment schedule (principal flag="0") set in the contract destination table 17 shown in Figure 19(a). The output control unit 23 also detects the customer number "00002" of the related party (guarantor) by referring to the contract related party table 16 shown in Figure 19(c) based on the related party's contract number "100001" and related party number "1".

[0097] Next, the output control unit 23 detects the customer's home address as the destination for the repayment schedule by referring to the customer destination table 12 shown in Figure 20 based on the customer's customer number "00001" detected from the contract table 15 and the repayment schedule destination number "1" detected from the contract destination table 17.

[0098] In addition, based on the customer number "00002" of the party (guarantor) detected from the contract party table 16 and the repayment schedule delivery destination number "1" detected from the contract delivery destination table 17, the output control unit 23 detects the home address of the party (guarantor) as the delivery destination of the repayment schedule by referring to the customer delivery destination table 12 shown in Figure 20.

[0099] The output control unit 23 then generates print data for the repayment schedule of the customer (○○ Taro) and the related person (guarantor: ○○ Ichiro) based on the document to be sent layout setting data of the document to be sent setting master 14 (see FIG. 14(d)) set via the document to be sent issuance screen shown in FIG. 15, and supplies this to the output device 7 (a printer in this case). This makes it possible to obtain a printout of the repayment schedule of the customer (○○ Taro) shown in FIG. 21(a), and also to obtain a printout of the repayment schedule of the related person (guarantor: ○○ Ichiro) shown in FIG. 21(b).

[0100] In this manner, the business support device 1 of the embodiment can display the destination of each document to be sent when entering a contract, as shown in FIG. 8, thereby making it possible to register the destination of documents to be sent to the customer and related parties in a visualized state.

[0101] In addition, customer information allows the address of each delivery destination, such as home or workplace, to be registered and used as a reference source for contract data.Furthermore, the type of related party to which each document is to be delivered can be set in the delivery document setting master 14, and can be specified at the time of printing.

[0102] This allows the operator to clearly recognize the destination of the document for each recipient before carrying out the delivery task. Also, the destination of the document for each recipient can be set flexibly and efficiently. This reduces the inconvenience of sending documents to the wrong destination.

[0103] [Bulk re-routing of destinations] Next, the business support device 1 of the embodiment is configured to reduce the burden on the operator by collectively changing the destination of documents to be sent when the destination used for the recipient is changed.

[0104] That is, when changing the delivery destination, the operator designates the display of a delivery destination input screen. When this designation is made, the display control unit 21 displays the delivery destination input screen shown in Fig. 22(a) via the output device 7. On this delivery destination input screen, the display control unit 21 displays a check box for selecting a delivery destination, a delivery destination number indicating the delivery destination for each document, a delivery destination classification code, a postal code, and an address.

[0105] The example in Figure 22(a) is a display example of a delivery destination input screen for "XXXX Ichiro", a related party (guarantor) of customer number "00002". In this example, a check mark is placed in the check box to select "2: Workplace" as the delivery destination.

[0106] In this case, it is assumed that the delivery destination is changed to "1: Home" as shown in Fig. 22(b). The acquisition unit 24 acquires delivery destination selection information indicating the changed delivery destination generated by the data generation unit 25 based on this change operation. Note that the delivery destination selection information is information indicating the checkboxes with check marks entered among the delivery destination checkboxes shown in Fig. 22(a) and the like.

[0107] Before the change of the delivery destination, the delivery destination for XX Ichiro (customer number 00002) is set to "2: Workplace" (the delivery destination flag for work is "1") in the customer delivery destination table 12 as shown in Fig. 23(a). Based on the acquired delivery destination selection information, the memory control unit 22 updates the delivery destination for XX Ichiro (customer number 00002) to "1: Home" (the delivery destination flag for home is set to "1") as shown in Fig. 23(b).

[0108] The memory unit 2 also stores recipient information (customer numbers, contract numbers, names, etc. of the customer and related persons), destination information (postal codes, addresses, etc. of the customer and related persons), destination selection information (destination numbers), document type information (types such as repayment schedules, reminders, etc.), issue target information (issue flag), and recipient type information (customer flag or related person flag).The memory unit 2 also stores destination numbers indicating the destination of each document, as shown in Figure 24(a).

[0109] Here, as shown in Fig. 22(a) and Fig. 22(b), the display control unit 21 displays a check box "Change contract delivery address when changed" on the delivery address input screen. This check box asks whether or not to automatically change the delivery address of documents to be sent when the delivery address is changed. When the operator wants to automatically change the delivery address of documents to be sent, he or she inputs a check mark into this check box.

[0110] When a change of delivery address is performed, if a change of the delivery address of documents to be sent is also specified by checking the checkbox "Change contract delivery address when changed," the memory control unit 22 updates the delivery address numbers of the documents to be sent by type to the recipient whose delivery address has been changed to the delivery address number corresponding to the changed delivery address.

[0111] Specifically, in this example, in the contract delivery destination table 17 before the delivery destination change operation, as shown in Figure 24(a), the delivery destination number indicating the delivery destination for the repayment schedule of the related party (related party number is "1") was "1", indicating the related party's "home", and the delivery destination number indicating the delivery destination for the collection notice was "2", indicating the related party's "workplace".

[0112] In this example, the delivery address of documents sent to the related party has been changed from the party's place of work to the party's home, and a check mark has been entered in the checkbox for "Change contract delivery address when changed." Therefore, as shown in Fig. 24(b), the storage control unit 22 updates the delivery address number for the delivery address for the demand letter of the related party (customer number 00002) in the contract delivery address table 17 from "2," which indicates the related party's "place of work," to "1," which indicates the related party's "home."

[0113] In this example, when the delivery address of documents sent to related parties is changed, the delivery address of each document sent to the related parties is updated all at once to the changed delivery address. However, when the delivery address of documents sent to an individual customer is changed, the delivery address change process is performed all at once in the same manner as described above.

[0114] This means that when the delivery address of documents to be sent to a recipient (an individual customer or related person) is changed, the delivery addresses of all documents to the recipient can be updated to the changed delivery address in one go, reducing the burden on the operator.

[0115] [Comprehensive review of documents to be sent] Next, in the embodiment, when the availability of documents to be sent to a recipient is changed, the availability of documents to be sent to all recipients is also changed in one go, thereby reducing the burden on the operator.

[0116] That is, when changing whether or not to issue documents to be sent, the operator designates the recipient and then designates the display of the document to be sent issuance screen. When this designation is made, the display control unit 21 displays the document to be sent issuance screen shown in Fig. 25(a) via the output device 7. The display control unit 21 displays, on this document to be sent issuance screen, check boxes for selecting documents to be issued, names of documents to be sent by type, and an input field for the reason for suspension of issuance.

[0117] The example in Figure 25(a) is a display example of the document issuance screen for the customer "XXXX Taro" whose customer number is "00001." In this example, both the "Repayment schedule" and "Demand letter" checkboxes are checked, and the issuance of both the "Repayment schedule" and "Demand letter" documents to the customer "XXXX Taro" is permitted.

[0118] In this case, as shown in Fig. 25(b), the check mark is removed from the checkbox for "Repayment schedule", "Repayment schedule" is changed to not be issued, and the reason for suspension of issuance is input as "1: Check online." The data generating unit 25 generates issuance target information indicating such change information on the issuance target and the reason for suspension of issuance, and the acquiring unit 24 acquires this issuance target information.

[0119] As shown in Figure 26(a), the memory control unit 22 updates the issuance target information and the reason for suspension of issuance stored in the delivery document issuance table 13 of the memory unit 2 based on the changed issuance target information acquired by the acquisition unit 24, as shown in Figure 26(b).

[0120] In this example, issuance of a repayment schedule to the customer has been suspended, and the reason for suspension of issuance, "1: Check online," has been input. Therefore, as shown in Fig. 26(b), the storage control unit 22 updates the issuance target information for "repayment schedule" among the documents to be sent to the customer in the document to be sent table 13 from "1," which indicates that issuance is possible, to "0," which indicates that issuance has been suspended, and adds the reason for suspension of issuance, "1: Check online."

[0121] Here, when an operation to change the issuance target is performed, the display control unit 21 displays a message dialog box asking whether or not to change the issuance target information of documents to be sent to other recipients as shown in Fig. 25(c). Fig. 25(c) shows an example of a message dialog box displaying the message "Do you also want to change the issuance flag of documents to be sent for contracts related to the customer?" When the operator wants to change the issuance target information of documents to be sent to other recipients, he operates the "Yes" button 51 in the message dialog box. Conversely, when the operator does not want to change the issuance target information of documents to be sent to other recipients, he operates the "No" button 52 in the message dialog box.

[0122] If the "No" button 52 is operated, only the update process of the delivery document issuance table described with reference to FIG. 26 is performed.

[0123] When the "Yes" button 51 is operated, the memory control unit 22 updates the issuance target information (issuance flag) of the customer and related parties stored in the contract delivery destination table 17 according to the issuance target information (issuance flag) of the changed delivery document, as shown in Figures 27(a) and 27(b).

[0124] That is, in this example, the delivery of the repayment schedule to the customer itself has been stopped. Therefore, the storage control unit 22 updates the issue flags of the "repayment schedule" for the customer itself (customer itself flag "1") and the related party (related party number "1") from "1 (issued)" to "0 (issue suspended)" as shown in Figure 27(b).

[0125] This means that if the availability of documents to be sent to any of the recipients (the customer himself or related parties) is changed, the changed availability of documents to be sent can be reflected in one go for all recipients, reducing the burden on the operator.

[0126] [Effects of the embodiment] As is clear from the above explanation, the business support device 1 of the embodiment can display the destination of each document to be sent when entering a contract, as shown in Figure 8, thereby making it possible to register the destination of documents to be sent to the customer and related parties in a visualized state.

[0127] In addition, customer information allows the address of each delivery destination, such as home or workplace, to be registered and used as a reference source for contract data.Furthermore, the type of related party to which each document is to be delivered can be set in the delivery document setting master 14, and can be specified at the time of printing.

[0128] This allows the operator to clearly recognize the destination of the document for each recipient before carrying out the delivery task. Also, the destination of the document for each recipient can be set flexibly and efficiently. This reduces the inconvenience of sending documents to the wrong destination.

[0129] In addition, when the delivery address used for a recipient is changed, the delivery addresses of all documents sent to that recipient are changed to the changed delivery address all at once (batch change of delivery addresses). This eliminates the need to change the delivery address of each document individually when the delivery address is changed, greatly reducing the burden on the operator.

[0130] In addition, when the availability of documents to be sent to a recipient is changed, the availability of documents to be sent to other recipients is also changed all at once (collective re-examination process for availability of documents to be sent). This eliminates the need to change the availability of documents to be sent to other recipients when changing the availability of documents to be sent to one recipient, which can be a cumbersome operation, and greatly reduces the burden on the operator.

[0131] [Contribution to the United Nations-led Sustainable Development Goals (SDGs)] This embodiment can contribute to improving business efficiency and promoting appropriate management decisions by companies, and can therefore contribute to Goals 8 and 9 of the SDGs.

[0132] Furthermore, this embodiment can contribute to reducing waste and promoting paperless and electronic systems, thereby contributing to Goals 12, 13, and 15 of the SDGs.

[0133] Furthermore, this embodiment can contribute to strengthening control and governance, making it possible to contribute to Goal 16 of the SDGs.

[0134] [Other embodiments] The present invention may be embodied in various different embodiments other than those described above within the scope of the technical concept set forth in the claims.

[0135] For example, among the processes described in the embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically using known methods.

[0136] In addition, the processing procedures, control procedures, specific names, registered data for each process, information including parameters such as search conditions, screen examples, and database configurations shown in this specification and drawings may be changed as desired unless otherwise specified.

[0137] Moreover, with regard to the task support device 1, each of the components shown in the figures is a functional concept, and does not necessarily have to be physically configured as shown in the figures.

[0138] For example, the processing functions of the business support device 1, particularly the control unit 3 and each processing function performed by the control unit 3, may be realized in whole or in part by a CPU (Central Processing Unit) and a program interpreted and executed by the CPU, or may be realized as hardware using wired logic. The program is recorded in a non-transient computer-readable recording medium including programmed instructions for causing the information processing device to execute the processes described in this embodiment, and is mechanically read by the business support device 1 as necessary. That is, a computer program for giving instructions to the CPU in cooperation with the OS and performing various processes is recorded in a storage unit such as a ROM or HDD. This computer program is executed by being loaded into a RAM, and constitutes the control unit 3 in cooperation with the CPU.

[0139] In addition, the business support program of this business support device 1 may be stored in another server device connected to the business support device 1 via any network, and it is also possible to download all or part of it as needed.

[0140] The business support program for executing the process described in the present embodiment may be stored in a non-transient computer-readable recording medium, or may be configured as a program product. Here, the term "recording medium" includes any "portable physical medium" such as a memory card, a Universal Serial Bus (USB) memory, a Secure Digital (SD) card, a flexible disk, a magneto-optical disk, a ROM, an Erasable Programmable Read Only Memory (EPROM), an Electrically Erasable and Programmable Read Only Memory (EEPROM (registered trademark)), a Compact Disk Read Only Memory (CD-ROM), a Magneto-Optical Disk (MO), a Digital Versatile Disk (DVD), and a Blu-ray (registered trademark) Disc.

[0141] Moreover, a "program" is a data processing method written in any language or description method, and may be in any form, such as source code or binary code. Note that a "program" is not necessarily limited to a single configuration, but also includes a distributed configuration as multiple modules or libraries, and a program that achieves its function by working with a separate program, such as an OS. Note that well-known configurations and procedures can be used for the specific configuration and reading procedure for reading a recording medium in the business support device 1 shown in the embodiment, as well as the installation procedure after reading.

[0142] The memory unit 2 is a storage means such as a memory device such as RAM or ROM, a fixed disk device such as a hard disk, a flexible disk, or an optical disk, and stores various programs, tables, databases, and web page files used for various processes and providing websites.

[0143] The business support device 1 may be configured as an information processing device such as a known personal computer device or a workstation, or may be configured as an information processing device to which any peripheral device is connected. The information processing device may be realized by implementing software (including programs or data, etc.) that realizes the processing described in this embodiment.

[0144] Furthermore, the specific form of distribution and integration of the devices is not limited to that shown in the drawings, and all or part of them can be functionally or physically distributed and integrated in any unit according to various additions or functional loads. In other words, the above-mentioned embodiments can be implemented in any combination, or the embodiments can be implemented selectively. [Industrial Applicability]

[0145] The present invention is preferably applied to a task of sending documents to recipients. [Explanation of symbols]

[0146] 1 Business support equipment 2 Storage section 3. Control Unit 4. Communication Interface Section 5 Input / Output Interface Section 6 Input Devices 7 Output Devices 11 Customer Table 12 Customer Shipping Table 13. Document issuing table 14 Document Delivery Settings Master 15. The Covenant Table 16 Contract Party Table 17 Contract Delivery Table 21 Display control unit 22 Memory control unit 23 Output control section 24 Acquisition Department 25 Data Generation Division

Claims

1. a display control unit that displays, when registering a destination of a document to be sent to a party or a person related to the party as a destination, a list of one or more destinations of the inputted destinations of the destinations and a destination selection field for selecting a desired destination from among the destinations; a storage control unit that stores in a storage unit, in association with delivery destination information corresponding to one or more of the delivery destinations and delivery destination selection information indicating the delivery destination selected in the delivery destination selection field, the delivery destination information and delivery target information for identifying a delivery target corresponding to the delivery destination information and the delivery destination selection information; an output control unit that controls output of the recipient information, the delivery destination information, and the delivery destination selection information stored in the storage unit to an external device; A business support device having the above configuration.

2. The display control unit displays, on the display unit, a type of the document to be sent and a document type selection field for selecting the document to be sent to be issued; The storage control unit controls the storage of the recipient information, the destination information, and the destination selection information in the storage unit, together with delivery document type information indicating the type of the document to be delivered, and issuance target information indicating whether the document to be delivered selected via the issuance target document type selection field is to be delivered, the output control unit controls output of the recipient information, the destination information, the destination selection information, the document type information, and the issuance target information stored in the storage unit to the external device; 2. The business support device according to claim 1,

3. an acquisition unit that acquires the recipient information, the destination information, the destination selection information, the document type information, or the issuance target information that has been changed and input via an operation unit; A data generating unit that rewrites the recipient information, the destination information, the destination selection information, the delivery document type information, or the issuance target information stored in the storage unit to the acquired recipient information, the destination information, the destination selection information, the delivery document type information, or the issuance target information; 3. The business support device according to claim 2,

4. The acquisition unit acquires recipient type information indicating a type of the recipient of each of the documents to be sent, the recipient type information being set for each type of the documents to be sent, The storage control unit stores the acquired recipient type information in the storage unit together with the recipient information, the destination information, the destination selection information, the document type information, and the issuance target information, the output control unit, when a desired recipient is designated and issuance of the document to be sent is designated, refers to the storage unit, and when issuance target information indicating that the document to be sent is to be issued is attached to the designated recipient and the document to be sent of a designated type, controls output of the document to be sent to the designated recipient via the external device; 4. The business support device according to claim 3,

5. The acquisition unit acquires the changed destination selection information generated by the data generation unit when a desired delivery recipient is designated and the delivery destination selected in the delivery destination selection field is changed to another delivery destination, the storage control unit updates the delivery destination selection information before the change stored in the storage unit to the acquired delivery destination selection information after the change; 5. The business support device according to claim 4,

6. The storage unit stores, together with the recipient information, the destination information, the destination selection information, the document type information, the issuance target information, and the recipient type information, a destination number indicating the destination indicated in the destination information for each type of document to be sent, When a change of the delivery destination is specified when the change operation of the delivery destination is performed, the storage control unit updates the delivery destination number of the delivery document for each type of the delivery target person whose delivery destination selection information has been updated to a delivery destination number corresponding to the changed delivery destination; 6. The business support device according to claim 5,

7. The acquisition unit acquires the changed issuance target information generated by the data generation unit when a document to be sent to the recipient selected as the issuance target via the issuance target document type selection field is changed, the storage control unit updates the issuance target information of the corresponding recipient stored in the storage unit based on the acquired changed issuance target information; 7. The business support device according to claim 3, wherein:

8. the storage control unit, when a change in the issuance target information indicating whether or not each document to be sent to each recipient is to be issued is specified along with a change in the document to be sent, updates the issuance target information of each document to be sent to each recipient in accordance with the change in the document to be sent; 8. The business support device according to claim 7,

9. a display control step in which, when registering a destination of a document to be sent to a party or a person related to the party as a destination, a display control unit displays on a display unit a list of one or more destinations of the inputted destinations of the destinations and a destination selection field for selecting a desired destination from among the destinations; a storage control step of storing, in the storage unit, delivery destination information corresponding to one or more of the delivery destinations and delivery destination selection information indicating the delivery destination selected in the delivery destination selection field in association with delivery target information for identifying a delivery target corresponding to the delivery destination information and the delivery destination selection information; an output control step in which an output control unit controls output of the delivery target information, the delivery destination information, and the delivery destination selection information stored in the storage unit to an external device; A business support method having the above-mentioned features.

10. Computer, a display control unit that displays, when registering a destination of a document to be sent to a party or a person related to the party as a destination, a list of one or more destinations of the inputted destinations of the destinations and a destination selection field for selecting a desired destination from among the destinations; a storage control unit that stores in a storage unit, in association with delivery destination information corresponding to one or more of the delivery destinations and delivery destination selection information indicating the delivery destination selected in the delivery destination selection field, the delivery destination information and delivery target information for identifying a delivery target corresponding to the delivery destination information and the delivery destination selection information; functioning as an output control unit that controls output of the delivery target information, the delivery destination information, and the delivery destination selection information stored in the storage unit to an external device; A business support program that features:

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