Work design platform

Abstract

To visualize the ease of working in an office, satisfaction, and effectiveness of work design project before and after implementation of the project to continuously improve work design, visualize the effectiveness of investments in human capital, and examine the effectiveness quantitatively.SOLUTION: A work design platform 1 includes: a user terminal; and a host computer 2 connected to the user terminal 4 over a network 3. The host computer 2 includes survey means, current situation analysis means, and simulation means. The survey means calculates a work design score on the basis of results of employee satisfaction survey on offices input to the user terminal 4. The current situation analysis means includes at least one of operation analysis means and space analysis means. The simulation means includes at least one of space simulation means, cost simulation means, and area simulation means.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present invention relates to a work design platform.

Background Art

[0002] Conventionally, systems for designing office environments and plans for relocation have been proposed.

[0003] For example, Patent Document 1 describes a lifestyle image simulation system that objectively analyzes customer preferences and simulates a design with an atmosphere that matches the customer's preference trend based on the analysis results.

[0004] Patent Document 2 describes an office design support system that only inputs data related to two of the three parameters of the composition ratio of the desired office style, the number of employees, and the area composition ratio of each business category, calculates the other one, and outputs the result.

[0005] Patent Document 3 describes an office environment proposal method that provides proposal information related to the office environment from the usage status information of equipment used in the office and the office environment information.

[0006] Patent Document 4 describes an office environment analysis device that performs an evaluation including not only the physical aspects of the office but also the mental aspects such as the atmosphere.

[0007] Patent Document 5 describes an office relocation plan support system that comprehensively supports the plan for office relocation, including means for creating a layout at the relocation destination, means for creating a wiring diagram at the relocation destination, means for creating an estimate of the occupancy construction cost, means for creating a table of the cost of restoring the original state at the transfer source, and means for creating a transfer plan process table.

[0008] Patent Document 6 describes an office planning support system including a planning requirement generation unit that generates planning requirements for arranging the organization to which a user belongs within a facility based on survey data including the user's subjective survey data and objective survey data, an effectiveness verification unit that generates an office plan based on the planning requirements, simulates the user's behavior based on the generated office plan, and verifies the effectiveness regarding the arrangement of the organization in the office plan.

[0009] Patent Document 7 describes an office diagnosis system that diagnoses an office type based on answers to a plurality of questions regarding the amount of items to be organized in the office.

[0010] An office design project using such a conventional system is to design an office using the system and complete the office according to the design, and the project was completed when the office was completed. However, in reality, after the start of use of the completed office, it is impossible to grasp whether the office is functioning or easy to work in. Also, due to the impact of work style reforms and the COVID-19 pandemic, work styles have diversified and the environment has changed, resulting in new demands and problems. If these are not improved, the satisfaction and utility value of the designed office will decrease.

[0011] In addition, the conventional system focuses on verifying the investment effect on physical capital such as office facilities, computers, and office supplies, and has a problem that it is difficult to respond to the disclosure of information on human capital, which has been made obligatory in recent years, because the investment effect on intangible human capital such as employees' abilities, talents, and qualifications cannot be verified.

Prior Art Documents

Patent Documents

[0012]

Patent Document 1

Patent Document 2

Patent Document 3

Patent Document 4

Patent Document 5

Patent Document 6

Patent Document 7

Summary of the Invention

Problems to be Solved by the Invention

[0013] The present invention has been made in view of the above-described conventional problems, and visualizes the workability, satisfaction, and project effects of an office before and after implementing a work design project, enables continuous improvement of the work design, and visualizes the investment effect on human capital and can be quantitatively verified. An object of the present invention is to provide a work design platform.

Means for Solving the Problems

[0014] Means for solving the above problems are as follows. (1) A user terminal of an employee working in an office, a host computer connected to the user terminal via a network, and a work design platform for optimizing the office, wherein the host computer includes a survey means, a current situation analysis means, and a simulation means, the survey means includes a work design score calculation means for calculating a work design score based on a satisfaction survey result of the employee with respect to the office input to the user terminal, the current situation analysis means includes an operation analysis means for calculating at least one of a commuting rate, a staying rate, and a seat operation rate based on the entry / exit data of the employee to / from the office, Among the space analysis means for calculating at least one of the touch point density, the desk density, and the area ratio by zone based on the total floor area, the total number of touch points, the number of work desks, and the area of each zone of the office, it is provided with at least any one of them. The simulation means is Space simulation means for calculating at least one of the area ratio index of each area, the seat ratio index of each area, the touch point seat density, and the desk density based on the target occupancy, the floor area, and the number of floors; Cost simulation means for calculating at least one of the monthly cost per person, the monthly cost per seat, and the office construction and operation costs over the lease period based on the data of the number of employees, rent, management fees, utility bills, lease period, initial construction period, and construction costs; Among the area simulation means for creating an employee residence map and a hazard map based on the address of the current office, the address of the new office as a transfer candidate, and the data of the employees' residences and nearest stations, it is provided with at least any one of them. From the work design score by the survey means of this work design platform, an objective and multi-faceted evaluation of the office can be obtained, and the problems and directions in office construction can be explored. Also, by visualizing the usage status of the office through the operation analysis in the current situation analysis means and visualizing whether it is an optimal space through space analysis, it can be utilized for office improvement. Furthermore, through the space simulation in the simulation means, the number of seats and the area of the office can be optimized, the cost in office construction can be reduced through cost simulation, and through area simulation, the area optimal for commuting can be derived as a candidate location for office transfer, satellite office, or shared office. (2) In the means 1, The survey means is Based on the satisfaction survey of the office from six perspectives of workplace, work style, engagement, well-being, culture, and meaningfulness, the satisfaction evaluation value of each perspective and the average work design score of these are calculated. The scores of workplace, work style, and culture numerically visualize the environment, mechanisms, and organization, while the scores of well-being, engagement, and meaningfulness numerically visualize people's evaluations of the organization. By doing so, not only can we obtain a multi-faceted and objective evaluation from the perspective of the organization, but also a comprehensive satisfaction level of the workplace can be indicated by the work design score, and it can be relatively evaluated by comparison with the work design scores of other companies. (3) In the above means 2, The work design score is calculated based on the ratio of the number of top positive evaluations to the total number of respondents in the satisfaction survey results. (4) In any of the above means 1 to 3, The survey means Regularly conducts a satisfaction survey with fewer questions than the first time, and displays the trends of each item of workplace, work style, engagement, well-being, culture, and meaningfulness. By reducing the number of questions, the burden on respondents is reduced, and by increasing the response rate, a decline in measurement accuracy is prevented, making it possible to measure trends. (5) In any of the above means 1 to 4, The survey means Based on satisfaction surveys regarding concentrated areas, team areas, communication areas, network construction, branding, online MTG, diversity, information, creativity, and satisfaction with charm and attachment, calculates the satisfaction evaluations from each perspective and the average place satisfaction of these, Based on satisfaction surveys regarding hybrid work, digitization, communication (quantity), communication (scope), communication (quality), priority issues, sense of speed, information sharing, efforts towards diversity, and serendipity, calculates the satisfaction evaluations from each perspective and the average style satisfaction of these. By conducting in-depth surveys specialized in work style and workplace, evidence can be provided for work design, and a work design that meets employee insights can be implemented. (6) In any of the above means 1 to 5, The current situation analysis means calculates the attendance rate and the stay rate based on the connection data to the Wi-Fi access point. In the current situation where the working style has become irregular, through operation analysis, the attendance rate, the stay rate, and the seat operation rate can be grasped, and it is possible to reconsider what types of seats are required for each team and job type. (7) In any of the means 1 to 6 above, When the current situation analysis means sets the number of seats in the zone where the people in the office interact as the total number of touch points, it divides the total floor area of the office by the total number of touch points to calculate the touch point density. (8) In any of the means 1 to 7 above, When the current situation analysis means sets the total number of work area seats in the office as the number of duty seats, it divides the total floor area of the office by the number of duty seats to calculate the duty seat density. Through space analysis, the current office space can be classified by area type and job type, and it is possible to reconsider whether it has an optimal space configuration. Also, by identifying departments where numerical values show a decrease, etc., it can be used to formulate improvement measures. (9) In any of the means 1 to 8 above, The space simulation means calculates the area ratio index and the seat number ratio index for each area based on the benchmark selected from community type, teamwork type, and project type, the number of employees, and the average attendance rate. Through space simulation, by calculating the total required area from the directionality of the office and the optimization of the number of seats, it becomes possible to calculate the preconditions for a more accurate office design. (10) In any of the means 1 to 9 above, The cost simulation means divides the monthly cost of the initial and running total costs by the number of employees or the number of seats to calculate the monthly cost per person or the monthly cost per seat. Through cost simulation, the directionality, appropriate floor area, and breakdown of the office to be constructed are determined, and by comparing with the costs by the conventional method (when not using the work design platform according to the present invention), cost reduction can be achieved. (11) In any of the means 1 to 10 described above, The area simulation means compares and displays the average commuting time and commuting transportation costs for the current office and the new office. Through area simulation, it is possible to compare the current commuting situation with that after relocation and lead to the most suitable area for commuting. Also, it can be used as an indicator when considering opening a satellite office or moving into a shared office.

Advantages of the Invention

[0015] According to the present invention, through regular surveys by the survey means, the workability, satisfaction, and effects of the project of the office before and after implementing the work design project can be visualized, and continuous improvement of the work design can be carried out. Furthermore, through space simulation and cost simulation, the investment effects on human capital can be visualized and quantitatively verified.

Brief Description of the Drawings

[0016]

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Embodiments for Carrying Out the Invention

[0017] Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings.

[0018] <System Configuration> FIG. 1 shows the configuration of a system 1 that uses a work design platform according to the present invention. This system 1 includes a work design device 2 that uses a work design platform, and a plurality of user terminals 4 and a user representative terminal 5 that are connected to the work design device 2 via a network 3.

[0019] As shown in FIG. 2, the work design device 2 comprises a host computer including an arithmetic unit 9 composed of a survey unit 6, a current situation analysis unit 7, and a simulation unit 8, an input unit 10, an output unit 11, and a storage unit 14 having a survey response data storage unit 12 and a monthly survey response data storage unit 13.

[0020] The arithmetic unit 9 includes a survey unit 6, a current situation analysis unit 7, and a simulation unit 8 that respectively constitute the survey means, current situation analysis means, and simulation means of the present invention, and executes a survey on the user's workplace, an analysis of the current situation of the user's workplace, and a simulation of the user's workplace.

[0021] The input unit 10 receives the survey responses of each employee used by the survey unit 6 from the user terminals 4 connected via the network 3, receives information on the entire client such as company information required by the survey unit 6, the current situation analysis unit 7, and the simulation unit 8 from the user representative terminal 5, and receives external information such as a hazard map from an external site.

[0022] The output unit 11 outputs the results calculated by the survey unit 6, the current situation analysis unit 7, and the simulation unit 8 to each user terminal 4 connected via the network 3.

[0023] The survey response data storage unit 12 stores the survey responses received from the user terminals, and the monthly survey response data storage unit 13 stores the monthly survey responses received from the user terminals.

[0024] The network 3 consists of the Internet, LAN (Local Area Network), WAN (Wide Area Network), intranet, etc., connects the work design device 2 to the user terminals 4 and the user representative terminal 5, and performs information transmission and reception between them.

[0025] The user terminal 4 consists of personal computers used by each employee of the client who uses this system. Also, the user representative terminal 5 consists of a personal computer owned by the representative of the client who uses this system or the representative department.

[0026] Next, the survey section 6, the current situation analysis section 7, and the simulation section 8 of the arithmetic unit 9 will be described in detail.

[0027] <Survey Section> The survey section 6 conducts three surveys on the employees of the client: the work design survey, the work design survey pulse, and the place style survey.

[0028] [Work Design Survey] As shown in Figure 3, in step 101, the survey section 6 distributes prepared questions to each user terminal 4 via the network 3, and in step 102, acquires the answers returned from each user terminal 4 via the network 3.

[0029] The questions in the work design survey include basic questions about work history, age, gender, job type, and eNPS (Employee Net Promoter Score), as well as 52 questions in 6 items regarding workplace, work style, culture, well-being, engagement, and meaningfulness.

[0030] The questions regarding "workplace" are about the office environment. For overall satisfaction, concentration area, team area, communication area, network environment, branding, online MTG, diversity, information, creativity, charm and attachment, answer with a 5-point evaluation. For the percentage of the working place in a week, answer in percentage so that the total is 100. For the places where problems are felt, answer with multiple selections. The 5-point evaluation is, for example, select one from five options: satisfied, somewhat satisfied, neither, not very satisfied, not satisfied.

[0031] Questions regarding "Work Style" pertain to work comfort and involve answering on a 5-point scale regarding overall satisfaction, hybrid work, digitalization, communication (quantity), communication (scope), communication (quality), priority issues, sense of speed, information sharing, diversity, and serendipity. For "sense of unity", answer with a single-choice option, and for the time spent on work style in a week, answer in percentages so that the total is 100.

[0032] Questions regarding "Culture" pertain to the corporate climate and involve answering on a 5-point scale regarding customs, education, affinity, leadership, and social contribution. For the corporate climate, answer with multiple-choice options.

[0033] "Well-being" pertains to the overall health state of the company and involves answering on a 5-point scale regarding psychological safety, human relations, physical health, mental health, and being in a good mood.

[0034] "Engagement" pertains to a sense of attachment and involves answering on a 5-point scale regarding pride, vision sharing (individual), vision sharing (company / organization), enthusiasm, and career path.

[0035] "Meaningfulness" pertains to meaningfulness and involves answering on a 5-point scale regarding gratitude, internal approval, a sense of fulfillment, a spirit of challenge, and meaningfulness.

[0036] eNPS (Employee Net Promoter Score) involves answering on a 5-point scale regarding the likelihood of recommending one's own company to family, friends, and acquaintances, with options being "yes (promoters)", "sort of (neutral)", "neither", "not really", and "no (critics)".

[0037] The survey unit 6 totals the responses, stores them in the survey response data storage unit 12, and calculates the work design score in step 103. For this purpose, first, six items of workplace, work style, culture, well-being, engagement, and meaningfulness are quantified. Based on the positive evaluations of selecting the top two options of "satisfied" and "somewhat satisfied" among the five-level evaluations of each question, it is calculated according to the following formula.

Number

[0038] eNPS (Employee Net Promoter Score) calculates the percentage of responses for each option of "yes (promoters)", "somewhat (neutral)", "neither", "not really", "no (critics)", and evaluates the ratio of promoters - critics as points. According to the survey by BeeBid Co., Ltd., the average score of eNPS of domestic companies in Japan was -61.1 in 2017.

[0039] The scores of workplace, work style, and culture visualize the environment, mechanisms, and organization numerically, and the scores of well-being, engagement, and meaningfulness can obtain a multi-faceted and objective evaluation not only from the organizational perspective but also by visualizing people's evaluations of the organization numerically. The work design score is the average value of the six items, indicating the overall satisfaction related to "working", and can be compared with the work design scores of other companies and evaluated relatively. Also, eNPS is the degree of recommendation for one's own company, and can show the advantages of one's own company from an objective perspective.

[0040] In step 104, the survey unit 6 outputs the scores of the six items, the work design score, and eNPS to each user terminal 4 via the network 3, and graphs and displays them on the projector of each user terminal as shown in FIG. 11.

[0041] In the display content of FIG. 11, D1 represents the scores of six items, namely workplace, work style, culture, well-being, engagement, and meaningfulness, obtained from a work design survey; D2 represents the work design score and the number of respondents; D3 shows the overall balance of the scores of each item in a radar chart.

[0042] [Work Design Survey Pulse] The work design survey pulse is a survey that is periodically (once a month in the embodiment) conducted with a small number of questions. As shown in FIG. 4, in step 201, the survey unit 6 distributes the pre-prepared questions to each user terminal 4 via the network 3, and in step 202, acquires the responses returned from each user terminal 4 via the network 3.

[0043] The questions in the work design survey pulse measure the work design score with 19 questions picked from 55 questions of the work design survey. That is, among the questions regarding "workplace", there are basic questions, two core questions for each item, questions for which changes are to be tracked, and the eNPS.

[0044] The questions regarding "workplace" are overall satisfaction, attractiveness / attachment, and the proportion of the workplace in a week. The questions regarding "work style" are overall satisfaction, communication (quantity), and the time spent on the working method in a week. The questions regarding "culture" are habits and affinity. "Well-being" refers to physical health and mental health. "Engagement" refers to pride and vision sharing (personal). "Meaningfulness" refers to a spirit of challenge and meaningfulness.

[0045] The survey unit 6 aggregates the responses, stores them in the monthly survey response data storage unit 13, and in step 203, calculates the scores of each item, the average work design score, and the eNPS in the same manner as the work design survey.

[0046] In step 204, the survey unit 6 outputs the scores of six items, the work design score, and the eNPS to each user terminal 4 via the network 3, and as shown in FIGS. 11 and 12, graphs them so that the monthly trends can be understood and displays them on the projector of each user terminal.

[0047] Next, in step 205, the survey unit 6 determines whether or not a preset setting period (one month in the embodiment) has elapsed. If it has elapsed, it returns to step 201 and repeats the survey.

[0048] In the display content of FIG. 11, D4 shows the trends of the scores of six items: workplace, work style, culture, well-being, engagement, and meaningfulness obtained by the work design survey pulse. The horizontal axis represents the date of the survey, and the vertical axis represents the score. In the display content of FIG. 12, D5 shows the scores of each sub-item of the six items of workplace, work style, culture, well-being, engagement, and meaningfulness obtained by the work design survey pulse, as well as their trends and bar graphs.

[0049] In the work design survey pulse, by reducing the number of questions, the burden on the respondents is reduced, and by increasing the response rate, a decrease in measurement accuracy is prevented, making it possible to measure trends.

[0050] [Place Style Survey] The place style survey is a survey that delves deeper into the workplace and work style among the six items of the above-mentioned work design survey. As shown in FIG. 5, in step 301, the survey unit 6 distributes prepared questions to each user terminal 4 via the network 3, and in step 302, acquires the responses returned from each user terminal 4 via the network 3.

[0051] The questions in the Place Style Survey are used by clients who are planning to relocate or renovate their offices to conduct in-depth research on workplaces and work styles. They are 84 questions related to place satisfaction and style satisfaction, such as comprehensive evaluation of the current office, frequency of use of meeting rooms, workspaces, communication, mental and physical health, and requests for facilities. Respondents answer on a scale of 5 to 10 or answer questions about time periods and work ratios.

[0052] The questions related to place satisfaction are about the satisfaction of 10 items: concentration area, team area, communication area, network construction, branding, online MTG, diversity, information, creativity, and charm / attachment. Similar to the Work Design Survey, the percentage of positive evaluations is calculated and the average is quantified as the place satisfaction.

[0053] The questions related to style satisfaction are about the satisfaction of 10 items: hybrid work, digitalization, communication (quantity), communication (scope), communication (quality), priority issues, sense of speed, information sharing, efforts towards diversity, and serendipity. Similar to the Work Design Survey, the percentage of positive evaluations is calculated and the average is quantified as the style satisfaction.

[0054] The Survey Department 6 aggregates the responses, stores them in the Survey Response Data Storage Unit 12, calculates the place satisfaction in Step 303, and calculates the style satisfaction in Step 304.

[0055] In Step 305, the Survey Department 6 outputs the percentage of satisfaction for each item, the place satisfaction, and the style satisfaction to each user terminal 4 via the network 3, and graphs and displays them on the projector of each user terminal 4 as shown in Fig. 13.

[0056] In the display content of Fig. 13A, D6 indicates the score of place satisfaction, the scores of each item, and the overall balance. In the display content of Fig. 13B, D7 indicates the score of style satisfaction, the scores of each item, and the overall balance.

[0057] Also, in the display section of the play style survey results, as shown in Fig. 3C, tabs for KPI, tasks, communication methods, productivity and stress, business inhibitors, requirements for facilities / office, and basic office matters are provided. Based on the response data of the survey questions related to each title on these tabs, they are displayed as the company's index.

[0058] In the "KPI" tab, the overall evaluation of the office, room for improvement of the office, approval intention for renewal, workability index, inhibition factor index in work, satisfaction with job content, stress measurement during telework, loyalty to the company, and affection for the company are quantified and displayed. Through this KPI tab, an overall sense can be grasped.

[0059] In the "Tasks" tab, Based on the answers to questions such as "What actions do you take during the day?" the total number of tasks handled by employees, the number per person, desk work, meetings, etc., and the ratio of learning and training are displayed in relation to the action balance of all employees. In relation to the quantity and quality of business communication, the quantity of business communication (completed), the quantity of business communication (not completed), the quantity of business communication (unnecessary business), the quality of business communication (completed), the quality of business communication (not completed), and the ratio of the quality of business communication (unnecessary business) are displayed. Also, the time periods when one can concentrate on work and the time periods when one cannot concentrate on work are compared with the norm values and displayed.

[0060] In the "Communication Methods" tab, "Please tell me the frequency of using the phone during work and the average number of times used per day." "Is telephone communication important in your work?" "Please tell me how often you use email during work and the average number of times you use it per day." "Is email communication important in your work?" "Please tell me how often you use chat during work and the average number of times you use it per day." "Is chat communication important in your work?" Based on the answers to questions such as the above, quantify whether communication can be carried out using telephone, chat, and email communication tools, display the number of online meetings and offline meetings held per day, display the contribution degree to the improvement of work efficiency by introducing free addresses, the methods to improve work efficiency, and the design taste that can be expected to improve work efficiency as a style suitable for employees to work more fulfillingly.

[0061] In the "Productivity and Stress" tab, "How efficient do you feel you were able to work this week?" "Please select if there is anything that is a hindrance to your work." Based on the answers to questions such as the above, display the proportion of those who are working in a highly productive way and those who are not, display the factors hindering work, quantify and display the comfort level during telework, display the factors causing stress, and quantify and display the degree of physical and mental health.

[0062] In the "Factors Hindering Work" tab, "Are you receiving all the information conveyed from the company without omission?" "Where do you collect information and requests related to your work?" Based on the answers to questions such as the above, display the proportion of whether the internal company information transmission method is received or not, by overall, age group, and gender, display the factors of the factors hindering work (office noise), and display the average value of the number of selected items, display the factors of the factors hindering work (unpleasant smell in the office), and display the average value of the number of selected items.

[0063] On the tab of "Requirements for Facilities and Offices", "Regarding the convenience and comfort required for office building facilities, please select the items that apply from the following." Based on the answers to questions such as these, display the building facilities that give a sense of the convenience and comfort of the office building, display their percentages, display the average value of the number of those selected items, display the desirable design styles required for the office, display their percentages, and display the average value of the number of those selected items.

[0064] On the tab of "Basic Office Matters" (1), display both positive and negative answers as percentages based on the answers to questions related to whether the number of seats other than fixed ones is appropriate, the telework implementation rate, the number of visitor spaces, the design of visitor spaces, the ease of collaboration within the office, the possibility of concentration in offices, the improvement of work efficiency, the appropriateness of shared spaces, the utilization rate of shared spaces, the optimality of desks, etc., the contribution of desks, etc. to work, and the physical stress of desks. On the tab of "Basic Office Matters" (2), display both positive and negative answers as percentages based on the answers to questions related to the influence of department layout, the reflection of compatibility and relationship on seats, the convenience of meeting tools, the possibility of reserving meeting rooms, the optimal layout of work tables, the contribution of work tables, the optimality of the internal layout of the company, the contribution of work tables, the optimality of the internal layout of the company, and the optimality of the amount of light. On the tab of "Basic Office Matters" (3), display both positive and negative answers as percentages based on the answers to questions related to the influence of lighting on work, the contribution of office furniture, the optimality of personal storage space, the optimality of workspaces, the optimality of storage space for documents other than individuals, the contribution of air conditioning equipment, communication comfort, device comfort, the urgency of device improvement, the satisfaction with document projection equipment in meeting rooms, the satisfaction with audio equipment in meeting rooms, and the comfort of OA equipment.

[0065] The Place Style Survey can provide evidence for work design and implement a work design that meets employee insights by conducting an in-depth survey specialized in work style and workplace for a comprehensive work design survey.

[0066] <Current Situation Analysis Department> The Current Situation Analysis Department 7 conducts operation analysis and space analysis.

[0067] [Operation Analysis] The operation analysis quantifies and visualizes the usage status of the office. As shown in Figure 6, in step 401, the Current Situation Analysis Department 7 acquires necessary data from the user representative terminal 5 via the network 3. The necessary data includes security entry and exit data of the existing office, log data of Wi-Fi access points, commuting management and attendance data of the existing office, results of the actual work style questionnaire survey, etc. In step 402, the Current Situation Analysis Department 7 calculates the commuting rate, staying rate, and seat occupancy rate based on the acquired data, calculates the average value, maximum value, and minimum value respectively in step 403, and calculates the average operation rate for each department in step 404.

[0068] The commuting rate is calculated as the percentage of the current commuting employees with the commuting rate when all employees commute being 100%. The staying rate is calculated as the average value of the commuting rate per hour during business hours. The seat occupancy rate is calculated as the ratio of the average value of the number of seats per hour to the number of commuting people.

[0069] In step 405, the Current Situation Analysis Department 7 outputs the calculated commuting rate, staying rate, and seat occupancy rate to each user terminal 4 via the network 3, and graphs and displays them on the projector of each user terminal 4 as shown in Figure 14.

[0070] In the display content of Figure 14, D8 shows the average value, maximum value, and minimum value of the commuting rate in a semi-circular graph and shows the daily trend of the commuting rate in a line graph. The staying rate and seat occupancy rate are also displayed in the same way.

[0071] Due to telecommuting, hybrid work between working from home and coming to the office, going out for business activities, etc., and flexible work systems, etc., the stay time in the office is irregular. However, through operation analysis, the attendance rate, stay rate, and seat occupancy rate can be grasped, and it is possible to reconsider what types of seats are required for each team and job type.

[0072] [Space Analysis] Space analysis classifies the current office space by area type and job type and visualizes whether it has an optimal space configuration. The current situation analysis unit 7 acquires necessary data from the user representative terminal 5 via the network 3 in step 501. The necessary data includes industry type, industry, address of the existing office, floor plan with furniture of the existing office, etc. In step 502, based on the acquired data, a color-coded floor plan for each zone is created. In step 503, the number of seats by seat type, in step 504, the touch point density, in step 505, the workstation density, and in step 506, the area ratio by zone are calculated respectively.

[0073] The color-coded floor plan for each zone is color-coded for each zone using the CAD data of the floor plan with furniture of the acquired existing office. This is done manually. The number of seats by seat type allocates each zone to seat types (areas) such as community, team open, team closed, work, circulation, and support, and inputs the number of seats and area for each seat type. This is also done manually.

[0074] The touch point density can be calculated by the following formula, where the number of seats in the zones where people interact is the total number of touch points. [Equation] The higher the touch point density, the more employees can be accommodated in one space. Since the touch point density is lower than the following workstation density, covering the employee seats with the number of touch points will increase the space efficiency.

[0075] The workstation density can be calculated by the following formula, where the total number of seats in the work area is the number of workstations. [Mathematics] The higher the density of workstations, the more people can be accommodated at the workstations. Also, by improving the work balance at the touch points, the density of workstations can be increased, enabling a spatial configuration that allows for relaxed concentration on work.

[0076] The area ratio by zone is the ratio of the area occupied by each zone to the total office area. By comparing the area ratio by zone with the benchmarks of community type, teamwork type, and project type, it is possible to examine the excess or deficiency of the area of each zone in the company.

[0077] The existing office space program table shows the number (number of rooms), number of seats, and square meters of each area in a table.

[0078] In step 507, the status analysis unit 7 outputs the color-coded floor plan by zone, the number of seats by seat type, the touch point density, the workstation density, the area ratio by zone, and the existing office space program table to each user terminal 4 via the network 3, and graphs and displays them on the projector of each user terminal 4 as shown in FIGS. 15 and 16.

[0079] FIG. 15 shows an example of the color-coded floor plan by zone, and FIG. 16 shows an example of the space analysis result. In FIG. 16, the collaboration ratio indicates the ratio of the number of team (meeting) seats to the total number of seats in the workspace.

[0080] Through space analysis, the current office space can be classified by area type and job type, and it is possible to reexamine whether the optimal spatial configuration is achieved. Also, by identifying departments where a decrease in numerical values is observed, it can be utilized for formulating improvement measures.

[0081] [Summary of Employee Composition] The summary of employee composition calculates the employee composition by gender, age group, years of service, and department from the results of the work design survey.

[0082] The summary of the employee composition is output to each user terminal 4 via Network 3, and as shown in FIG. 17, it is graphed and displayed on the projector of each user terminal 4. In FIG. 17, the years of service and the satisfaction with the place / style show the satisfaction with the place and the satisfaction with the style according to the years of service, from which it is possible to see how the satisfaction with the place and the satisfaction with the style change according to the years of service.

[0083] <Simulation Department> The simulation department 8 performs space simulation, cost simulation, and area simulation.

[0084] [Space Simulation] The space simulation proposes a recommendable office recipe (space configuration) according to the target. In step 601, the simulation department 8 obtains the necessary data from the user representative terminal 5 via Network 3. The necessary data includes the target accommodation number, the area and number of floors of the transfer destination, the required number of special requirements (president's office, studio, etc.), etc. In steps 602 to 607, the simulation department 8 calculates the area ratio index of each area, the seat ratio index of each area, the touch point density in this proposal, and the duty seat density based on the obtained data.

[0085] First, in step 602, the simulation department 8 accepts the input of the benchmarks of the community type, teamwork type, and project type, and the number of employees and the average attendance rate. In steps 603 and 604, the area ratio index of each area and the seat ratio index of each area are calculated according to the following formula. [Number]

[0086] Next, in steps 605 and 606, the total number of touch points and the number of duty seats are obtained from the accommodable number of seats in each area, and the touch point density and the duty seat density in this proposal are calculated from this total number of touch points and the total area of the office according to the above numbers 2 and 3.

[0087] In step 607, the simulation unit 8 outputs the area ratio index, seat ratio index, touch point density, and work seat density in the proposed solution for each calculated area to each user terminal 4 via the network 3, and graphs and displays them on the projectors of the respective user terminals 4 as shown in FIG. 18.

[0088] Since the area ratio and seat ratio indexes for each area can be obtained through spatial simulation, the spatial configuration of the target office can be considered.

[0089] [Cost Simulation] Cost simulation proposes construction and operation costs based on improving the cost per person and per seat. In step 701, the simulation unit 8 obtains necessary data from the user representative terminal 5 via the network 3. The necessary data includes the per-square-meter price, management fee, heating and lighting fee of the rental building, rental contract period, initial construction period, number of employees, interior construction cost, interior furniture cost, restoration work cost, etc. In steps 702 to 704, the simulation unit 8 calculates the monthly cost per person, the monthly cost per seat (evaluation value), the office construction and operation cost over the rental contract period, and the breakdown of each cost based on the acquired data.

[0090] The monthly cost per person is calculated by the following formula. [Equation] For companies with a higher monthly cost per person, if they do not provide an original space or an office with increased productivity, the effect on actual productivity cannot be expected. If the proportion is only on rent and the environment for actual work is not in place, this becomes an issue.

[0091] The monthly cost per seat (evaluation value) is calculated by the following formula. [Equation] If the monthly cost per seat can be reduced, it will lead to high space efficiency and effective utilization.

[0092] The office construction and operation costs during the lease contract period and the breakdown of each cost are calculated from the office rent, utility bills, and management fees.

[0093] In step 705, the simulation unit 8 outputs the calculated monthly cost per person, the monthly cost per seat (evaluation value), the office construction and operation costs during the lease contract period, and the breakdown of each cost to each user terminal 4 via the network 3, and graphs and displays them on the projector of each user terminal 4 as shown in FIG. 19.

[0094] By determining the design, appropriate floor area, and layout of the office to be constructed and comparing the costs with the conventional method (when not using the work design platform according to the present invention), the contract area often becomes apparent, so it becomes possible to plan the surplus cost as a mechanism or update budget for the office.

[0095] [Area Simulation] Area simulation compares and visualizes the current and post-transfer commuting situations based on the nearest station to the employees' residences. In step 801, the simulation unit 8 acquires the necessary data from the user representative terminal 5 via the network 3. The necessary data includes information on the nearest stations to the employees' residences, the time and fare tables between stations for each transportation means, hazard map data, etc. In steps 802 and 803, the simulation unit 8 creates an employees' residence map, average commuting time and commuting expenses, and a hazard map layer based on the acquired data.

[0096] When a transfer candidate location is input, the employees' residence map displays the nearest stations to the employees' residences on a map centered on this transfer candidate location. The average commuting time and commuting expenses calculate the average value by summing the commuting time and commuting expenses from the nearest station to the employees' residences to the transfer candidate location, and compare the current situation with the post-transfer situation. The hazard map layer overlays a hazard map centered on the relocation candidate site on the employee residence map, and displays flood inundation assumed areas, high tide inundation assumed areas, tsunami inundation assumed areas, landslide disaster warning areas, and avalanche danger locations.

[0097] In step 804, the simulation unit 8 outputs the created employee residence map, average commuting time and commuting transportation cost to each user terminal 4 via the network 3, and graphs and displays them on the projector of each user terminal 4 as shown in FIG. 20.

[0098] Based on the nearest station to the employees' residences, compare the current and post-relocation commuting situations, and visualize them on a map. By mapping the convenience of the current office, commuting time, and transportation cost from the perspective of "commuting", the optimal area for commuting can be derived. Also, it can be used as an indicator when considering opening a satellite office or moving into a shared office.

Explanation of Signs

[0099] 1... System using the work design platform 2... Work design device (host computer) 3... Network 4... User terminal 5... User representative terminal 6... Survey unit 7... Current situation analysis unit 8... Simulation unit 9... Arithmetic unit 10... Input unit 11... Output unit 12... Survey response data storage unit 13... Monthly survey response data storage unit 14... Storage unit

Claims

1. A user terminal of an employee working in an office, a host computer connected to the user terminal via a network, and a work design platform for optimizing the office, wherein the host computer includes a survey means, a current situation analysis means, and a simulation means, the survey means includes a work design score calculation means for calculating a work design score based on a satisfaction survey result of the employee with respect to the office input to the user terminal, the current situation analysis means includes an operation analysis means for calculating at least one of an attendance rate, a stay rate, and a seat operation rate based on the entry and exit data of the employee to and from the office, and includes at least one of a space analysis means for calculating at least one of a touch point density, a work seat density, and a zone area ratio based on the total area of the office, the total number of touch points, the number of work seats, and the area of each zone, the simulation means includes a space simulation means for calculating at least one of an area ratio index of each area, a seat number ratio index of each area, a touch point seat density, and a work seat density based on a target occupancy number, a floor area, and a number of floors, a cost simulation means for calculating at least one of a monthly cost per person, a monthly cost per seat, and an office construction / operation cost for a lease contract period based on data of the number of employees, rent, management fees, utility bills, lease contract period, initial construction period, and construction costs, and includes at least one of an area simulation means for creating an employee residence map and a hazard map based on the address of the current office, the address of a new office as a relocation candidate, and data of the employees' residences and nearest stations. A work design platform.

2. The survey means is the work design platform according to claim 1, which calculates a satisfaction evaluation value for each perspective and an average work design score thereof based on a satisfaction survey of the office from six perspectives of workplace, work style, engagement, well-being, culture, and meaningfulness.

3. The work design platform according to claim 2, wherein the work design score is calculated based on a ratio of the number of top positive evaluations to the total number of respondents in the satisfaction survey result.

4. The survey means The work design platform according to claim 1, wherein the satisfaction survey is periodically conducted with a smaller number of questions than the first time, and the transitions of each item of workplace, work style, engagement, well-being, culture, and meaningfulness are displayed.

5. The survey means Based on satisfaction surveys for central areas, team areas, communication areas, network construction, branding, online MTG, diversity, information, creativity, charm, and attachment, calculates the satisfaction evaluation for each perspective and the average place satisfaction of these, Based on satisfaction surveys for hybrid work, digitalization, communication (quantity), communication (scope), communication (quality), priority issues, sense of speed, information sharing, efforts towards diversity, and serendipity, calculates the satisfaction evaluation for each perspective and the average style satisfaction of these, the work design platform according to claim 1.

6. The current situation analysis means calculates the attendance rate and stay rate based on connection data to Wi-Fi access points, the work design platform according to claim 1.

7. When the total number of seats in the zone where people in the office interact is the total number of touch points, the work design platform according to claim 1, wherein the touch point density is calculated by dividing the total area of the office by the total number of touch points.

8. When the total number of work area seats in the office is the number of duty seats, the work design platform according to claim 1, wherein the duty seat density is calculated by dividing the total area of the office by the number of duty seats.

9. The space simulation means calculates the area ratio index and seat ratio index for each area based on benchmarks selected from community type, teamwork type, and project type, the number of employees, and the average attendance rate, the work design platform according to claim 1.

10. The cost simulation means calculates the monthly cost per person or the monthly cost per seat by dividing the monthly cost of the initial and running total costs by the number of employees or seats, the work design platform according to claim 1.

11. The area simulation means is the work design platform according to claim 1, which compares and displays the average commuting time and commuting transportation costs in the case of the current office and the new office.

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