Vacancy data instant search support system for accommodation usage system

The accommodation reservation support system addresses the mismatch between allocated and actual room data by offering real-time vacancy data access, ensuring all rooms are utilized and improving user satisfaction with flexible reservation options.

JP2025109153AInactive Publication Date: 2025-07-24MORA CO LTD
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Patent Information

Application Number
JP2024012312
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-01-11
Publication Date
2025-07-24
Estimated Expiration
Not applicable · inactive patent

AI Technical Summary

Technical Problem

Conventional hotel reservation systems often mismatch allocated room data with actual vacancy data, leading to lost sales opportunities and inability to utilize vacant rooms across different platforms, and fail to immediately update availability after cancellations.

Method used

An accommodation reservation support system that allows users to access real-time vacancy/occupancy data via a terminal, enabling immediate search and display of alternative accommodations, integrating with intermediary reservation systems to ensure all rooms are utilized.

Benefits of technology

Facilitates efficient room utilization by providing users with accurate real-time data, reducing lost sales and enhancing user satisfaction through flexible reservation options without intermediaries.

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Abstract

To provide an accommodation reservation support system which instantly extracts vacancy and no-vacancy data in an accommodation reservation system and in an intermediate reservation system by search processing, displays the data in the form of a list, displays the information of accommodations extracted by the search, and introduces the accommodations to a person who is to use an accommodation.SOLUTION: The accommodation reservation support system and an accommodation reservation support program instantly search vacancy information allocated to an intermediate reservation system for information related to staying conditions via the Internet, and send the information related to the staying conditions.SELECTED DRAWING: Figure 1
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Description

Technical Field

[0001] The present invention relates to a system for improving the convenience of both facilities and users by providing useful information related to hotel reservations to the user's terminal via the Internet. For example, when including vacant / occupied / unknown data indicating whether a hotel room is vacant, occupied, or unknown, it relates to a hotel reservation support system and a hotel reservation support program that perform reservation adjustment and other support to facilitate hotel reservations.

Background Art

[0002] In hotel reservation support systems that use the Internet to make hotel reservations such as hotels, and hotel reservation sites of travel agencies, etc., a certain number of rooms are allocated in advance from hotels where reservations can be made, and that information is registered in the company's system, and hotel reservations are processed within that range. However, since the allocated number of rooms does not always match the actual vacant / occupied data, technologies such as hotel reservation systems that update the vacant room status of the database provided by hotels, reservation registration devices, and reservation registration processing programs have been proposed.

Prior Art Documents

[0003]

Patent Documents

Patent Documents

Summary of the Invention

Problems to be Solved by the Invention

[0004] In conventional hotel reservation support systems and hotel reservation sites of travel agencies, etc., the number of rooms allocated as vacant room data does not always match the actual vacant / occupied data. Therefore, there has been a problem that it is desired to reflect it immediately in order to avoid loss of sales opportunities.

[0005] In addition, when users concentrated on the accommodation reservation site, there was a problem that even though there were vacant rooms in the same accommodation facility on other sites, reservations could not be made from those sites.

[0006] Also, when a reservation cancellation occurred at an accommodation facility, there was a problem that the rooms that should have become vacant could not be immediately reflected on the accommodation reservation site.

[0007] It should be noted that such problems do not occur only in all accommodation facilities, and it is necessary to facilitate the selection of reservation methods in each accommodation facility. However, in the technology of Patent Document 1 described above, those methods are not specifically shown and the problems have not been solved.

Means for Solving the Problems

[0008] One aspect of the present invention for achieving the above object is an accommodation reservation support system for use in an accommodation facility utilization system in which a user who intends to use an accommodation facility communicates with the accommodation facility to be used based on information on the accommodation facility provided via the Internet to a terminal having an Internet function. The system includes an input / output device, a storage device, and an arithmetic device. The storage device includes data related to accommodation reservations, data related to accommodation facilities in a designated area, data related to an input screen for supporting accommodation reservations, vacancy / occupancy data indicating whether the accommodation facility is vacant or occupied obtained from the accommodation facility, and vacancy / occupancy unknown data indicating that it is unknown whether the accommodation facility is vacant or occupied because the vacancy / occupancy data is not obtained because the accommodation facility is not registered in the accommodation facility information system. When including, an alternative accommodation facility and vacancy / occupancy data are immediately extracted by a search process and displayed in a list on the screen, and information on the facilities extracted by the search is displayed on the screen and introduced to the accommodation reservation person. It is characterized by including an accommodation reservation support system.

[0009] Since the accommodation facility can collect and provide information on other sites that offer vacancy or occupancy information, it can avoid losing sales opportunities and sell all available rooms without any leftovers. Alternatively, there is no need to adjust accommodation plans or inventory as in the case when there is an intermediary travel reservation system, etc.

[0010] In addition, the accommodation facility information providing means according to the instant search support system for vacancy data of the present invention is characterized in that it provides the terminal with means for immediately querying data for accommodation facilities corresponding to vacancy / occupancy information indicating vacancy or unknown vacancy / occupancy. When displaying the information of the facilities extracted by the above search on the screen as means for querying, a system and program are provided that can immediately search for accommodation conditions that meet the accommodation conditions desired by the customer from other sites under the same conditions and introduce available rooms.

Advantages of the Invention

[0011] According to the instant search support system for vacancy data of the present invention having the above configuration, a user who intends to use an accommodation facility can easily obtain useful information without querying multiple accommodation reservation sites in an Internet environment, and based on the useful information, communicate with or access other sites that provide vacancy or occupancy information, or an intermediary travel reservation system, etc., and can quickly conclude an accommodation reservation or the like.

[0012] In addition, according to the instant search support system for vacancy data of the present invention, the user can select an accommodation plan that meets their wishes with a high degree of freedom while obtaining useful information, thereby improving the user's satisfaction. In accommodation and other facilities, while utilizing the Internet environment and the platform of the user's high-performance terminal, without using a complicated intermediary accommodation reservation system, etc., the convenience and satisfaction of service users and service providers are significantly improved, and a new business model can be presented.

Brief Description of the Drawings

[0013]

Figure 1

Mode for Carrying Out the Invention

Example

[0014] Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings. The configurations shown in the drawings are shown by way of example and are not intended to limit the scope of the present invention.

[0015] Referring to FIG. 1, an instant search support system 105 for vacancy data according to the present invention is provided for a lodging facility reservation system 103.

[0016] The lodging facility use system 103 is generally composed of a user-side terminal (user terminal) 101 that communicates via a communication network 102 such as the Internet. The user or facility terminal is preferably a high-function terminal such as a smartphone. Alternatively, the terminal may be a tablet-type high-function terminal, a mobile phone, a feature phone, a desktop personal computer, or the like.

[0017] The lodging facility use system 103 generally consists of a web application server, a database server 104 that manages a database device, a firewall, a business-use personal computer, and a local area network.

[0018] When the instant search support system 105 for vacancy data generally includes vacancy / occupancy / unknown data indicating whether the lodging facility is vacant, occupied, or unknown, it immediately extracts alternative lodging facilities and vacancy / occupancy data by a search process and displays a list on the screen, and displays the information of the facilities extracted by the search on the screen to introduce them to the accommodation planner. For this purpose, it immediately connects to an intermediary reservation system 106 via the communication network 102 and inquires about the vacancy information 107 assigned to the intermediary reservation system.

[0019] Preferably, for the vacant room data instant search support system 105, the vacant room / occupied room information assigned to the intermediary reservation system can be alternatively selected as either "vacant" or "occupied", and is configured together with the information related to the accommodation conditions at the same time.

Claims

Claim 1 A hotel reservation support system for use in a hotel facility utilization system in which a user intending to use a hotel facility communicates with the hotel facility to be used based on information about the hotel facility provided via the Internet to a terminal having Internet functionality. The system has an input / output device, a storage device, and an arithmetic device. The storage device includes data related to hotel reservations, data related to hotel facilities in a designated area, data related to an input screen for supporting hotel reservations, vacancy / occupancy data indicating whether a room is vacant or occupied obtained from the hotel facility, and vacancy / occupancy unknown data indicating that it is unknown whether a room is vacant or occupied for a hotel facility for which the vacancy / occupancy data is not obtained because the hotel facility is not registered in the hotel facility information system. When this is the case, alternative hotel facilities and vacancy / occupancy data are immediately extracted by a search process and displayed as a list on the screen, and information about the facilities extracted by the search is displayed on the screen and introduced to the person making the hotel reservation. A hotel reservation support system characterized by this.

Citation Information

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