Management system for drink / food service and information processing apparatus

Abstract

To provide a management system for drink / food service and an information processing apparatus that can manage drink / food services that a plurality of enterprises and a plurality of shops join.SOLUTION: A management system 1000 manages drink / food services. A plurality of enterprises and a plurality of shops join the drink / food services. The management system 1000 comprises an identification information registration part 112a, a shop information providing part 112c, and a charge money management part 112f. The identification information registration part 112a registers identification information on employees of the affiliated enterprises joining the drink / food services. The shop information providing part 112c provides the shop information to employee terminals 400 of the employees whose identification information is registered. The shop information includes information on menus of drinks and foods that the affiliated shops joining the drink / food services provide. The charge money management part 112f manages payments for the prices of the menus consumed by the employees.SELECTED DRAWING: Figure 5

Description

[Technical Field]

[0001] The present invention relates to a management system and an information processing device for a food and drink provision service. [Background technology]

[0002] Conventionally, with regard to an employee meal system, it is known to determine whether or not an employee is permitted to use the employee meal service based on the number of times the employee can use the employee meal service and the number of times the employee has already used the service (Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2020-060840 Summary of the Invention [Problem to be solved by the invention]

[0004] The technology described in Patent Document 1 is intended for an employee meal system for a single company. Therefore, while the technology described in Patent Document 1 is intended for a service that provides food and drink to employees of multiple companies, it does not anticipate a service that provides food and drink to an integrated group of multiple companies. Therefore, it is difficult to apply the conventional employee meal service described in Patent Document 1 to a service that provides food and drink to employees of multiple companies.

[0005] For example, in traditional employee meal services, employee meals are sometimes provided free of charge or at a discount compared to the regular general price as part of employee benefits. Because employee benefit programs typically vary from company to company, simply applying traditional employee meal services to multiple companies can lead to various drawbacks, such as the need for individual system adaptations and complexity. Some of the drawbacks include differences in employee benefit (i.e., meal subsidy) rules across companies, the cost and time required to develop an in-house system, and the space and cost required to set up an employee cafeteria. Other drawbacks include the availability or disparity of employee cafeterias between locations, reduced cafeteria use due to remote work, and the difficulty of linking with restaurants other than employee cafeterias or bento boxes. Furthermore, some companies may be unable to provide employee meals and therefore be unable to receive employee benefits.

[0006] In view of the above-mentioned problems, an object of the present disclosure is to provide a management system and information processing device for a food and beverage provision service that is capable of managing a food and beverage provision service in which multiple companies and multiple stores are affiliated. [Means for solving the problem]

[0007] The gist of the present disclosure is as follows.

[0008] (1) The management system manages a food and beverage provision service. Multiple companies and multiple stores are affiliated with the food and beverage provision service. The management system includes a registration unit, a store information providing unit, and a management unit. The registration unit registers identification information of employees at affiliated companies affiliated with the food and beverage provision service. The store information providing unit provides store information to the employee terminal of the employee whose identification information is registered. The store information includes information on food and beverage menus offered by affiliated stores affiliated with the food and beverage provision service. The management unit manages payment for each of the menu items eaten and consumed by the employee.

[0009] (2) In the control system described in (1) above, the management unit manages the charge amount available to the employee whose identification information is registered. The charge amount is used to pay for the menu items consumed by the employee. The charge amount is charged in advance.

[0010] (3) In the control system described in (2) above, the charge includes subsidies from the member companies and copayments from the employees.

[0011] (4) The control system according to (3) above includes a charge information output unit, and the charge information acquisition unit outputs information on the subsidy and the copayment based on the amount of the charge used.

[0012] (5) In the control system described above in (3) or (4), the management unit manages the charge based on the information on the subsidy and the copayment.

[0013] (6) The control system according to (3) or (4) above includes a charge information transmission unit, which transmits information on the subsidy and the copayment to the corporate terminal of the member company.

[0014] (7) In the control system described above in (3) or (4), the management department manages the charge amount on a monthly basis, resets the subsidy balance to zero at the beginning of each month, and carries over the self-payment balance to the next month.

[0015] (8) The control system according to any one of (2) to (4) above further includes a usage fee calculation unit, which calculates a predetermined percentage of the charge amount as a system usage fee for the affiliated company.

[0016] (9) The control system according to any one of (1) to (4) above further includes a health information generation unit and a health information provision unit. The health information generation unit generates health information for supporting the health of the employee. The health information provision unit provides the health information to the employee terminal. The health information generation unit generates recommended information on foods and beverages that the employee should eat and drink in the future based on information on foods and beverages that the employee has eaten in the past.

[0017] (10) In the control system of (9), the recommended information includes calories or nutrients, or a recommended menu, and the recommended menu is selected from the food and beverage menus provided by the affiliated company based on the calories or nutrients.

[0018] (11) The control system according to any one of (1) to (4) above further includes a congestion status acquisition unit. The congestion status acquisition unit acquires the congestion status of the affiliated store. The store information includes the congestion status acquired by the congestion status acquisition unit.

[0019] (12) An information processing device is used by employees of affiliated companies of a food and beverage service in a system that manages a food and beverage service affiliated with multiple companies and multiple stores. The information processing device includes a store information acquisition unit, a charge amount information acquisition unit, and a display processing unit. The store information acquisition unit acquires store information including information on food and beverage menus offered by affiliated stores that are affiliated with the food and beverage service. The charge amount information acquisition unit acquires information on the affiliated company's subsidy and the employee's copayment included in the charge amount based on the amount used to pay for the menu items consumed by the employee. The display processing unit displays information on the subsidy and the copayment on the display unit.

[0020] (13) The information processing device according to (12) above includes a health information acquisition unit that acquires recommended information about foods and drinks that the employee should eat and drink in the future based on information about foods and drinks that the employee has eaten in the past.

[0021] (14) In the information processing device described above in (13), the recommended information includes calories or nutrients, or a recommended menu selected from the food and beverage menus provided by the affiliated companies based on the calories or nutrients.

[0022] (15) An information processing device is used by a member company of a food and beverage service in a system that manages a food and beverage service to which multiple companies and multiple stores belong. The information processing device includes a usage fee acquisition unit. The usage fee acquisition unit acquires a usage fee for the system calculated based on the amount of a charge used to pay for menu items consumed by employees of the member company.

[0023] (16) The information processing device according to (15) above includes a charge information acquisition unit that acquires information on the affiliated company's subsidy and the employee's copayment included in the charge. [Effects of the Invention]

[0024] According to the present disclosure, a management system and information processing device for a food and drink provision service are provided that are capable of managing a food and drink provision service in which multiple companies and multiple stores are affiliated. [Brief explanation of the drawings]

[0025] [Figure 1] FIG. 1 is a diagram illustrating a management system for a food and drink provision service according to an embodiment of the present disclosure. [Figure 2] FIG. 2 is a diagram illustrating a configuration of a server of a management company. [Figure 3] FIG. 2 is a diagram showing the configuration of a terminal of a member company. [Figure 4] FIG. 10 is a diagram showing the configuration of a terminal of an employee of a member company. [Figure 5] FIG. 2 is a diagram illustrating a configuration of a processor of a control device of a server. [Figure 6] FIG. 2 is a diagram showing the configuration of a processor of a control device of a terminal of a member company. [Figure 7]FIG. 2 is a diagram illustrating the configuration of a processor of a control device of a terminal of an affiliated store. [Figure 8] FIG. 2 is a diagram showing the configuration of a processor of a control device of a terminal of an employee of a member company. [Figure 9] FIG. 10 is a diagram showing a login screen of a terminal of an employee who uses the management system. [Figure 10] FIG. 10 is a diagram showing a home screen displayed after login. [Figure 11] FIG. 10 is a diagram showing a screen for selecting a restaurant. [Figure 12] FIG. 10 is a diagram showing a screen on which store information is displayed. [Figure 13] FIG. 10 is a diagram showing a list of affiliated stores. [Figure 14] FIG. 10 is a diagram showing a menu screen. [Figure 15] FIG. 10 is a diagram showing an input screen for health information. [Figure 16] FIG. 1 shows estimated daily energy requirements according to age and sex. [Figure 17] FIG. 10 is a diagram showing an input screen for information about food and drink. [Figure 18] FIG. 10 is a diagram showing a screen for charging money. [Figure 19] FIG. 10 is a diagram illustrating an example of charging. [Figure 20] FIG. 10 is a diagram illustrating an example of charging. [Figure 21] FIG. 10 is a diagram illustrating an example of charging. [Figure 22] FIG. 10 is a diagram illustrating an example of charging. [Figure 23] FIG. 10 is a diagram showing a screen on which congestion information is displayed. [Figure 24] FIG. 10 is a diagram showing the screen of a tablet installed in a store. [Figure 25] FIG. 10 is a diagram showing the flow of order confirmation and payment. [Figure 26] 10 is a flowchart showing a charging process. [Figure 27]This is a flowchart showing the process of resetting the subsidy balance to 0 and carrying over the copayment balance to the next month at the start of each month. [Figure 28] 10 is a flowchart showing a process for proposing recommended menus based on the daily energy intake required by each employee and the employee's dietary records. DETAILED DESCRIPTION OF THE INVENTION

[0026] Hereinafter, several embodiments according to the present disclosure will be described with reference to the drawings. However, these descriptions are intended to merely exemplify preferred embodiments of the present disclosure and are not intended to limit the present disclosure to such specific embodiments. In the following description, similar components will be given the same reference numerals, and duplicate descriptions will be omitted as appropriate.

[0027] As shown in FIG. 1 , a management system 1000 for a food and beverage provision service according to an embodiment of the present disclosure includes a management company server 100, a company terminal 200 which is a terminal of a member company that is a member of the food and beverage provision service, a store terminal 300 which is a terminal of a member store that is a member of the food and beverage provision service, and an employee terminal 400 which is a terminal of an employee of the member company. Note that a company broadly includes business entities. A company may be a for-profit corporation, a non-profit corporation, or a privately owned store. A store is a sales entity that sells food and beverages. A store may include not only a restaurant but also a food truck. The server 100, the company terminal 200 of the member company, and the store terminal 300 of the member store are capable of communicating with each other via a communication network 500 configured, for example, by optical communication lines. Furthermore, the server 100, the corporate terminals 200 of the affiliated companies, the store terminals 300 of the affiliated stores, and the employee terminals 400 of the employees of the affiliated companies are able to communicate with each other via a communication network 500 consisting of optical communication lines and the like, and a wireless base station 510 connected to the communication network 500 via a gateway (not shown). In other words, the communication network 500 and the wireless base station 510 relay communications between the server 100, the corporate terminals 200 of the affiliated companies, the store terminals 300 of the affiliated stores, and the employee terminals 400 of the employees of the affiliated companies. The double-headed arrows shown in Figure 1 indicate that information is being sent and received via communication.

[0028] Incidentally, some companies have employee cafeterias, while others do not. Employees of companies that do not have employee cafeterias eat lunch at restaurants near the company, just like regular customers. Companies that have employee cafeterias provide lunch for employees at a relatively low price. As a result, employees of companies that do not have employee cafeterias face a greater financial burden than employees of companies that do. Furthermore, even if a company has an employee cafeteria, there may be cases where the cafeteria is not available depending on the business location in that area. Furthermore, even if a company has an employee cafeteria, employees may not be able to use the cafeteria if they are working, on a business trip, or out of the office.

[0029] In the management system 1000 of this embodiment, the management company provides affiliated companies with an off-site food and beverage service for their employees, using affiliated stores. Employees of affiliated companies that join the off-site food and beverage service can use the affiliated stores as an off-site employee cafeteria, so to speak. Employees of affiliated companies can also receive health promotion services provided by the management company. Employees of affiliated companies can also receive food and beverage subsidies provided by the affiliated companies.

[0030] The management company provides external food and beverage services to member companies and receives a usage fee for the external food and beverage services from the member companies. For example, the usage fee may be a certain percentage of the amount of the charge money used. The charge money is a value used to pay for the menu items consumed by employees of the member companies and can be used by employees whose identification information is registered. The charge money is basically money or electronic money, but it may also be electronic points. The charge money is managed by the management system 1000, and more specifically, may be managed by the server 100. Specifically, the usage fee may be 10% of the amount of the charge money used. The management company may also receive the amount of the charge money used and pay it to the member stores. The transfer of these amounts is settled at the end of the month, for example, and settled the following month. In addition, the management company is responsible for building the management system 1000, performing various management tasks, attracting member companies and member stores, and providing health promotion services to employees of member companies.

[0031] The management company may receive a usage fee for the management system 1000 from the member stores. On the other hand, the management company can increase the number of member stores by not receiving a usage fee for the management system 1000 from the member stores. Therefore, the management company may decide whether to receive a usage fee for the management system 1000 from the member stores depending on the number of member stores. Furthermore, the usage fee for the member stores may be an inexpensive flat rate or a pay-as-you-go system based on the frequency of use of the management system 1000 or the number of employees.

[0032] Member companies pay the management company a fee for using an external food and beverage service. By joining the external food and beverage service provided by the management company, member companies can provide their employees with welfare services equivalent to those of a company cafeteria. Therefore, member companies do not need to set up a company cafeteria within their own company. This means that member companies do not need to incur the costs of setting up and running a company cafeteria.

[0033] In addition, employees of member companies can use member stores as off-site employee cafeterias. Employees of member companies can also receive health promotion services provided by the management company. Employees of member companies can also receive subsidies for food and beverages from their member companies.

[0034] By joining the external food and beverage service provided by the management company, franchisees can provide food and beverages to employees of franchisees in addition to general customers. This increases the number of customers at franchisees, which in turn increases the franchisees' revenue.

[0035] The management company's server 100 includes a control device 110 and a storage device 120, as shown in FIG.

[0036] The control device 110 includes a processor 112, a memory 114, and a communication interface 116. The processor 112, the memory 114, and the communication interface 116 are connected via a communication bus 118. The processor 112 includes one or more central processing units (CPUs) and their peripheral circuits. The processor 112 may further include other arithmetic circuits such as a logic unit, a numerical calculation unit, or a graphics processing unit. The memory 114 includes, for example, a volatile semiconductor memory and a non-volatile semiconductor memory. The communication interface 116 corresponds to the communication I / F shown in FIG. 2 and includes an interface circuit for connecting the control device 110 to a network within the server 100 or a communication network 500. The communication interface 116 is configured to be able to communicate with the company terminal 200 and the store terminal 300 via the communication network 500. The communication interface 116 is also configured to be able to communicate with the employee terminal 400 via the communication network 500 and a wireless base station 510.

[0037] The storage device 120 includes, for example, a hard disk drive or an optical recording medium and an access device therefor. Various types of information are stored in the storage device 120. The storage device 120 may also store computer programs for executing processes executed on the processor 112.

[0038] As shown in FIG. 3, the corporate terminal 200 of the affiliated company has a control device 210, a display device 220, an input device 230, and a speaker 240. Similarly, as shown in FIG. 3, the store terminal 300 of the affiliated store has a control device 310, a display device 320, an input device 330, and a speaker 340. The corporate terminal 200 and the store terminal 300 are aspects of information processing devices. The corporate terminal 200 and the store terminal 300 may be personal computers or mobile devices. The control device 210 of the corporate terminal 200 has a processor 212, a memory 214, and a communication interface 216. The processor 212, the memory 214, and the communication interface 216 are connected via a communication bus 218. The communication interface 216 corresponds to the communication I / F shown in FIG. 3. The control device 310 of the store terminal 300 has a processor 312, a memory 314, and a communication interface 316. The processor 312, memory 314, and communication interface 316 are connected via a communication bus 318. The communication interface 316 corresponds to the communication I / F shown in Fig. 3. These may be configured similarly to the processor 112, memory 114, and communication interface 116 of the server 100.

[0039] As shown in FIG. 4, the employee terminal 400 of an employee of an affiliated company includes a control device 410, a positioning information receiver 420, a wireless communication module 430, a touch panel 440, and a speaker 450. The employee terminal 400 is one form of information processing device. The employee terminal 400 may be a mobile device. More specifically, the employee terminal 400 may be a smartphone. Application software that can run on the management system 1000 is pre-installed on the employee terminal 400.

[0040] The control device 410 has a processor 412, a memory 414, and a communication interface 416. The processor 412, the memory 414, and the communication interface 416 are connected via a communication bus 418. These may be configured similarly to the processor 112, the memory 114, and the communication interface 116 of the server 100. The communication interface 416 corresponds to the communication I / F shown in FIG. 5 and has interface circuits for connecting the control device 410 to the positioning information receiver 420, the wireless communication module 430, the touch panel 440, and the speaker 450.

[0041] The positioning information receiver 420 acquires positioning information that indicates the current location of the employee terminal 400. For example, the positioning information receiver 420 can be a GPS (Global Positioning System) receiver. Every time the positioning information receiver 420 receives positioning information, it outputs the acquired positioning information together with time information to the control device 410.

[0042] The wireless communication module 430 includes, for example, an antenna and a signal processing circuit that performs various processes related to wireless communication, such as modulation and demodulation of wireless signals. The wireless communication module 430 receives downlink wireless signals from the wireless base station 510 and transmits uplink wireless signals to the wireless base station 510. That is, the wireless communication module 430 extracts signals to be transmitted from the server 100, the corporate terminal 200, and the store terminal 300 to the employee terminal 400 from the downlink wireless signals received from the wireless base station 510, and passes the extracted signals to the control device 410. The wireless communication module 430 also generates uplink wireless signals including signals to be transmitted to the server 100, the corporate terminal 200, and the store terminal 300 received from the control device 410, and transmits the extracted wireless signals.

[0043] The touch panel 440 is configured, for example, with a liquid crystal display (LCD) and a touch sensor, and displays information transmitted from the server 100, the company terminal 200, and the store terminal 300. The touch panel 440 also detects operations by employees using the employee terminal 400 with the touch sensor. The touch panel 440 is one aspect of a display unit. The speaker 450 outputs the information transmitted from the server 100, the company terminal 200, and the store terminal 300 as audio.

[0044] In the food and beverage provision service, the management company builds the management system 1000, manages the applications provided by the management system 1000, manages the server 100, attracts member companies and member stores, registers and manages member companies, manages accounts receivable, registers member stores, provides support to member stores, and provides health support to employees of member companies.

[0045] Affiliated companies register and manage their employees in the management system 1000, check employee dining information, check the status of charge settlements, and link the management system 1000 with their internal systems. Affiliated stores provide information on the menu of dishes they offer, the number of dishes served and the occupancy status, and handle payment settlements. Employees of affiliated companies can use the employee terminal 400 to search for stores, view menus, charge, make store reservations, change or delete reservations, pay with charge, make payments, check the balance of charge or charge usage history, and post reviews or "likes."

[0046] This allows the management company to connect member companies with local member stores and play a part in revitalizing the local area.

[0047] The functions of the management system 1000 are realized by functional blocks provided in the processors of the server 100, the company terminal 200, the store terminal 300, and the employee terminal 400. As an example, as shown in FIG. 5, the processor 112 of the control device 110 of the server 100 includes an identification information registration unit 112a, a store information acquisition unit 112b, a store information provision unit 112c, a health information generation unit 112d, a health information provision unit 112e, a charging amount management unit 112f, a charging amount information output unit 112g, a charging amount information reception unit 112h, a usage fee calculation unit 112i, and a payment processing unit 112j. Each of these units of the processor 112 is a functional module realized, for example, by a computer program running on the processor 112. In other words, each of these units of the processor 112 is configured by the processor 112 and a program, i.e., software, that causes the processor 112 to function. The program may be recorded in the memory 114 of the control device 110 or in an externally connected recording medium. Alternatively, each of these units in the processor 112 may be a dedicated arithmetic circuit provided in the processor 112. The same applies to the functional blocks of the processors of the company terminal 200, the store terminal 300, and the employee terminal 400 shown in FIGS. 6 to 8.

[0048] As an example, the processor 212 of the control device 210 of the member company's corporate terminal 200 has a company identification information transmission unit 212a, a usage fee acquisition unit 212b, and a charge information acquisition unit 212c, as shown in Figure 6.

[0049] As an example, the processor 312 of the control device 310 of the store terminal 300 of the affiliated store includes a store identification information transmitting unit 312a, a store information transmitting unit 312b, and a congestion status acquiring unit 312c, as shown in FIG.

[0050] As an example, the processor 412 of the control device 410 of the employee terminal 400 has an employee identification information transmission unit 412a, a store information acquisition unit 412b, a display processing unit 412c, a health information acquisition unit 412d, a charge amount information acquisition unit 412e, and a charge amount information transmission unit 412f, as shown in FIG. 8.

[0051] 5 to 8 are merely examples, and individual components of a certain processor may be provided in another processor. For example, at least a part of the functional blocks of the processor of the server 100 may be provided in the processor of any of the company terminal 200, the store terminal 300, and the employee terminal 400. Furthermore, individual components of a certain processor may be provided in a duplicated manner in another processor.

[0052] The following describes the functions of the management system 1000, which are realized by functional blocks provided in the processors of the server 100, company terminal 200, store terminal 300, and employee terminal 400. The management system 1000 registers the identification information of affiliated companies. The management system 1000 also registers the identification information of each employee of the affiliated companies. The identification information of the affiliated companies may be included in the employee identification information. The identification information may consist of an ID and a password. Specifically, the registration of the identification information may be performed by the identification information registration unit 112a of the server 100. The registered identification information may be stored in the storage device 120.

[0053] When an individual employee of a member company operates an employee terminal 400 to log in to the management system 1000, it is determined whether the identification information entered by the employee is registered identification information. If the identification information entered by the employee is registered information, the employee who entered the identification information is permitted to use the management system 1000. Specifically, the identification information entered by the employee by operating the touch panel 440 of the employee terminal 400 is transmitted by the employee identification information transmission unit 412a. Then, for example, the identification information registration unit 112a of the server 100 determines whether the identification information entered by the employee is registered identification information. If the identification information entered by the employee is registered identification information, the server 100 permits the employee who transmitted the identification information to use the management system 1000. This enables the employee to use the management system 1000.

[0054] In the management system 1000, the server 100 registers the identification information of the affiliated store. The registration of the identification information of the affiliated store may also be performed by the identification information registration unit 112a. The registered identification information may be stored in the storage device 120.

[0055] When a member company logs in to the management system 1000, the member company's identification information is transmitted by the company identification information transmission unit 212a of the company terminal 200. The identification information may be input to the company terminal 200 by operating the input device 230. Then, for example, the identification information registration unit 112a of the server 100 determines whether the identification information transmitted by the company terminal 200 is registered identification information. If the identification information transmitted by the company terminal 200 is registered identification information, the server 100 permits the member company to use the management system 1000. This enables the member company to use the management system 1000.

[0056] Similarly, when an affiliated store logs in to the management system 1000, the store identification information transmitting unit 312a of the store terminal 300 transmits the identification information of the affiliated store. The identification information may be input to the store terminal 300 by operating the input device 330. Then, for example, the identification information registration unit 112a of the server 100 determines whether the identification information transmitted by the store terminal 300 is registered identification information. If the identification information transmitted by the store terminal 300 is registered identification information, the server 100 permits the affiliated store to use the management system 1000. This allows the affiliated store to use the management system 1000.

[0057] The management system 1000 acquires store information from the store terminal 300 of the affiliated store. The store information includes the store name, address, a photo of the store's exterior, the type of food, the store's congestion status, whether reservations are accepted, the distance from the current location to the store, the route from the current location to the store, and detailed information about the food and drink menu items offered by the affiliated store. The detailed menu information includes the menu name, price, recipe, nutritional value and calories of the menu, a photo of the menu, the number of items served, and whether the menu is limited. Specifically, this information may be transmitted by the store information transmission unit 312b of the store terminal 300 and acquired by the store information acquisition unit 112b of the server 100. The congestion status may be acquired by the congestion status acquisition unit 312c of the store terminal 300. The store information may be stored in the storage device 120.

[0058] The management system 1000 provides the acquired store information to the employee terminal 400. Specifically, the store information may be provided by the store information providing unit 112c of the server 100. The store information is then acquired by the store information acquiring unit 412b of the employee terminal 400 and displayed on the screen of the touch panel 440 by the display processing unit 412c.

[0059] Management system 1000 generates health information to support the health of employees of member companies. Management system 1000 then provides the health information to support the health of employees. Specifically, the health information to support the health of employees may be generated by health information generation unit 112d of server 100. The health information to support the health of employees may be provided by health information provision unit 112e of server 100. The information to support the health of employees is acquired by health information acquisition unit 412d of employee terminal 400 and displayed on the screen of touch panel 440 by display processing unit 412c.

[0060] The health information generating unit 112d may generate recommendation information for recommending foods and drinks that the employee should eat and drink in the future based on information about foods and drinks that the employee has eaten in the past. The recommendation information may also include calories or nutrients, or a recommended menu selected from food and drink menus provided by member companies based on calories or nutrients.

[0061] The management system 1000 manages the payment of each menu item consumed by employees of affiliated companies. More specifically, the management system 1000 manages a pre-charged charge that is used to pay for the menu items consumed by employees of affiliated companies, and that can be used by employees whose identification information is registered. Specifically, the management of the payment of the menu items may be managed by the charge amount management unit 112f of the server 100. The charge amount management unit 112f may manage the charge amount. Information on the charge amount may be stored in the storage device 120.

[0062] The charge amount used or new charge amount entered by the employee using the touch panel 440 of the employee terminal 400 is acquired by the charge amount information acquisition unit 412e of the employee terminal 400. The charge amount used or new charge amount acquired by the charge amount information acquisition unit 412e is transmitted by the charge amount information transmission unit 412f. The charge amount used or new charge amount transmitted by the charge amount information transmission unit 412f of the employee terminal 400 may be received by the charge amount information receiving unit 112h of the server 100. The charge amount management unit 112f of the server may then manage the charge amount based on the acquired information about the charge amount. The charge amount may include subsidies from affiliated companies and employee copayments. The charge amount information output unit 112g of the server 100 may output information about the charge amount based on the information entered on the touch panel 440, and may, for example, output information about the subsidies and copayments. The information input to the touch panel 440 may be the amount of charge used or the new charge amount.

[0063] Furthermore, the charge information acquisition unit 412e of the employee terminal 400 may acquire information on subsidies and copayments without going through the server 100, based on the amount of charge used or the new charge amount entered by the employee on the touch panel 440 of the employee terminal 400 when paying for a food and drink menu item. On the other hand, the charge information acquisition unit 412e may acquire information on subsidies and copayments output from the server 100. The display processing unit 412c of the employee terminal 400 may display information on subsidies and copayments on the touch panel 440 of the employee terminal 400.

[0064] Furthermore, the charge management unit 112f of the server 100 may manage the charge based on information on subsidies and copayments. The charge information transmission unit 412f of the employee terminal 400 may transmit information on subsidies and copayments to the company terminal 200 of the affiliated company.

[0065] In addition, the charge management unit 112f of the server 100 may manage the charge on a monthly basis, resetting the subsidy balance to 0 at the beginning of each month and managing the charge so that the copayment balance is carried over to the next month.

[0066] The corporate terminal 200 of an affiliated company receives information on subsidies and copayments for employees of the company, transmitted from the server 100 or the employee terminal 400. Specifically, the charge information acquisition unit 212c of the corporate terminal 200 acquires information on the affiliated company's subsidies and employee copayments included in the charge. The information on the subsidies and copayments may be displayed on the display device 220 of the corporate terminal 200. The subsidies and copayments may also be output as audio from the speaker 240 of the corporate terminal 200. This allows the affiliated company to pay subsidies to individual employees based on the amount of the received subsidies. The affiliated company can also determine the amount to be deducted from each employee's salary based on the amount of the received copayments.

[0067] The usage fee calculation unit 112i of the server 100 calculates, for a certain affiliated company, a predetermined percentage of the charge amount used by all employees as the system usage fee for that affiliated company. The usage fee is transmitted to the company terminal 200 and acquired by the company terminal 200. More specifically, the usage fee acquisition unit 212b of the company terminal 200 acquires the usage fee for the management system 1000, calculated based on the amount of charge amount used to pay for menu items eaten by employees of the affiliated company. The usage fee may be displayed on the display device 220 of the company terminal 200. The usage fee may also be output as audio from the speaker 240 of the company terminal 200. The affiliated company pays the system usage fee to the management company based on the usage fee acquired by the company terminal 200.

[0068] The management system 1000 settles payments for meals and drinks by employees of affiliated companies. Payments for meals and drinks by employees of affiliated companies may be settled by the payment processing unit 112j of the server 100. Specifically, the payment processing unit 112j settles the amount of the charge money used among the payments for meals and drinks by employees of affiliated companies. The payment processing unit 112j may perform payments using an external payment service. As a result, the amount of the charge money used is paid to the affiliated store. The amount of the charge money used is also billed to the affiliated company. The affiliated company pays the amount of the charge money used to the affiliated store through subsidies and employee copayments, i.e., amounts deducted from salaries. The payment processing unit 112j transmits payment information including the amount of the charge money used to the company terminal 200, the store terminal 300, and the employee terminal 400. The processors of the company terminal 200, the store terminal 300, and the employee terminal 400 each acquire the payment information. The payment information may be displayed on the display device of each terminal, or may be output as audio from a speaker.

[0069] Next, the functions of the management system 1000 described above will be explained along with a series of steps taken by employees of affiliated companies to operate the employee terminal 400. In the following explanations, Figures 9 to 22 and 25 all show the screen of the touch panel 440 of the employee terminal 400.

[0070] 9 shows the login screen of the employee terminal 400 of an employee who uses the management system 1000. The employee logs in by operating the touch panel 440 and entering their ID and password on the screen shown in FIG.

[0071] FIG. 10 shows the home screen that is displayed after logging in, which allows employees to select a restaurant. Tapping the "Visit" button 600 on the screen in FIG. 10 transitions to the "Select a Restaurant" screen shown in FIG. 11. On the screen shown in FIG. 11, recommended menu items based on the most recent dining history are displayed at the top. The screen shown in FIG. 11 may also display newly joined restaurants.

[0072] When an employee enters keywords, genre, congestion status, travel time to the store, and budget into the screen shown in FIG. 11, the screen transitions to the screen shown in FIG. 12(A), which displays search results for stores that meet the employee's requirements. The search results may include, for example, a photo of the store's exterior, the store name, genre, menu, price, distance from the employee's current location, and congestion status. When the employee taps one of the searched stores on the screen shown in FIG. 12(A), the screen transitions to the screen shown in FIG. 12(B), which displays detailed information about the tapped store. The screen shown in FIG. 12(B) displays the store name and exterior photo. Furthermore, when button 610 is tapped on the screen shown in FIG. 12(B), a map showing the route to the store is displayed. At this time, the optimal route is searched for based on the location information of the employee terminal 400 acquired by the positioning information receiver 420, the location information of the store, and the link information and link cost information in the map information, and the route information of the optimal route is displayed as a layer on top of the map image layer.

[0073] In the screen of Figure 12(B), the "Menu" button has been tapped, and a list of available menu items is displayed at the bottom of the screen. For example, if an employee taps the menu item "Tendon Lunch" on the screen of Figure 12(B), the screen will transition to the screen of Figure 12(C), where detailed information about the menu item "Tendon Lunch" will be displayed.

[0074] On the screen of Figure 12(B), tapping the "Store Information" button displays the store's address, phone number, and business hours. Also, tapping the "Crowd Status" button on the screen of Figure 12(B) displays the store's congestion status.

[0075] Furthermore, when map 602 showing the current location is tapped on the home screen of FIG. 10, the screen transitions to the screen of FIG. 13, where a list of affiliated stores is displayed on map 602. The list shows the store name, address, genre, a photo of the store's exterior, the menu, the number of items served, whether the menu is limited, a photo of the menu, supplementary information about the menu, the price, whether reservations are accepted, and the waiting status. Furthermore, when a genre tag representing a store such as "Chinese," "Japanese," "Western," or "Other" displayed on map 602 on the home screen of FIG. 10 is tapped, the screen transitions to the screen of FIG. 12(B), where store details of the tapped store are displayed. Note that among the genre tags, "Chinese" represents Chinese food, "Japanese" represents Japanese cuisine, "Western" represents Western cuisine, and "Other" represents a genre other than Chinese, Japanese, or Western cuisine, for example.

[0076] This store information may be provided by the store information providing unit 112c of the server 100. The store information is then sent to the employee terminal 400, acquired by the store information acquiring unit 412b, and displayed on the screen of the touch panel 440 by the display processing unit 412c. The store information providing unit 112c can also perform the search process described above and provide search results. The search results are sent to the employee terminal 400, acquired by the store information acquiring unit 412b, and displayed on the screen of the touch panel 440 by the display processing unit 412c.

[0077] Furthermore, when the "Reservation" button 604 is tapped on the home screen of FIG. 10, stores that have set up a reservation system are displayed on the screen. Employees can make reservations at stores that have set up a reservation system from this screen. Furthermore, when the "Balance" button 606 is tapped on the home screen of FIG. 10, the remaining charge balance for the current month is displayed.

[0078] Tapping the menu button 608 on the home screen of FIG. 10 transitions to the menu screen of FIG. 14. Tapping the home button 620 on the menu screen of FIG. 14 transitions to the home screen of FIG. 10. Tapping the store button 622 displays a list of affiliated stores. Tapping the charge button 624 transitions to the screen of FIG. 18, which will be described later. Tapping the history button 626 displays the history of food and drink and usage amounts. Tapping the favorites button 628 displays a list of nutrients in favorite menus. Tapping the notifications button 632 displays notifications from the management company. Tapping the settings button 634 allows you to make various settings. Tapping the health button 630 will be explained in detail below.

[0079] Next, support for employee health will be described. The management system 1000 notifies employees of any excess or deficiency of calories or nutrients based on the daily energy intake required by each employee and the employee's dietary records. The management system 1000 also suggests recommended menus based on the daily energy intake required by each employee and the employee's dietary records.

[0080] Tapping the Health button 630 on the menu screen of Fig. 14 transitions to the screen shown in Fig. 15. Furthermore, tapping the Profile button 640 on the screen of Fig. 15 transitions to a screen for inputting age and gender. When the employee operates the touch panel 440 to input their age and gender, the required daily energy intake amount is set.

[0081] The required daily energy intake amount according to age and gender is shown in Figure 16. For example, the management system 1000 sets the required daily energy intake amount for each employee by applying the input age and gender to Figure 16.

[0082] On the screen of FIG. 15, by tapping the respective buttons for breakfast, lunch, dinner, and snacks, the employee can input the food and drink they have recently consumed. The nutrient intake is then calculated based on the food and drink consumed. For example, by tapping the breakfast button 642 on the screen of FIG. 15, the screen transitions to the screen of FIG. 17(A). By tapping the food and drink consumed on the screen of FIG. 17(A), more detailed information can be entered for each tapped item. For example, by tapping the staple food button 650 on the screen of FIG. 17(A), the screen transitions to the screen of FIG. 17(B), where more detailed information can be entered about the amount of rice and rice balls consumed as staple foods. Similarly, by tapping the main dish button 652 on the screen of FIG. 17(A), more detailed information about the main dish can be entered.

[0083] For example, when entering detailed information about staple foods, default values ​​are set in advance for the calorie content of each type of staple food. For example, rice is 280 kcal, bread is 150 kcal, sandwiches are 380 kcal, udon and soba are 330 kcal, curry is 954 kcal, and katsudon (pork cutlet rice bowl) is 893 kcal. Therefore, employees can easily enter detailed information by selecting these default values ​​on the screen shown in Figure 17(B). Also, if the calorie count is listed on the label of the rice ball they ate, they can enter that value as they wish.

[0084] Similarly, when the main dish button 652 is tapped, the estimated energy content of the main dish is set. For example, hamburger steak is 440 kcal, ginger pork is 330 kcal, fried chicken is 284 kcal, tempura assortment is 390 kcal, and fried fish is 270 kcal. Therefore, by selecting these, the employee can easily input detailed information.

[0085] Once the employee enters further details on the screen shown in Figure 17(B), the screen shown in Figure 17(C) displays the results of an automatic calculation of the employee's calorie and nutrient intake. For example, the screen shown in Figure 17(C) shows the calorie and nutrient intake for that day's two meals (breakfast and lunch) as horizontal bar lengths, with the employee's daily required energy intake and standard daily nutrient intake calculated based on their age and gender as reference values. By visually checking the automatically calculated calorie and nutrient intake for the two meals, employees can recognize any shortfalls in their daily required energy intake and standard daily nutrient intake. The example screen shown in Figure 17(C) shows that the employee's protein intake is below the reference value. This encourages the employee to make an effort to eat a meal with more protein for dinner.

[0086] Information on the calories and nutrients ingested by an employee, as well as the reference values, is generated by health information generation unit 112d based on the input detailed information, age, and gender. This information is provided to employee terminal 400 by health information provision unit 112e, acquired by health information acquisition unit 412d, and displayed on touch panel 440 by display processing unit 412c. Alternatively, application software on employee terminal 400 may generate information on calories, nutrients, and the reference values ​​based on the input detailed information, age, and gender. In other words, health information generation unit 112d may be provided in processor 412 of employee terminal 400.

[0087] The health information generation unit 112d may also extract recommended menu items for the next dinner based on the employee's calorie and nutrient intake and reference values, and generate health information including the recommended menu items. Specifically, the health information generation unit 112d calculates the calories and nutrients contained in each menu item based on the menu recipes obtained from the affiliated restaurants. The health information generation unit 112d then compares the employee's calorie and nutrient intake with the calories and nutrients calculated from the recipes, and extracts the recommended menu item that best fills the calorie or nutrient deficit relative to the daily reference amount. For example, the health information generation unit 112d matches the calorie and nutrient deficits with the recipes of the menus offered by the affiliated restaurants. For example, the health information generation unit 112d compares the employee's calorie and nutrient surpluses and deficiencies with the calories and nutrients of each menu item offered by each affiliated restaurant. Nutrients consist of multiple nutrients, including protein, lipids, and carbohydrates, as shown in FIG. 17(C). Therefore, the comparison is performed for calories and individual nutrients. The health information generation unit 112d calculates the calorie and nutrient surplus / deficiency for each calorie and nutrient, and the difference between the calorie and nutrient amounts for each menu item offered by each affiliated store. The health information generation unit 112d then calculates a lower score for each absolute difference. The health information generation unit 112d extracts menu items with higher scores as having a higher matching degree. The health information provision unit 112e then provides menu items with a matching degree equal to or greater than a predetermined value as recommended menu items along with their matching ranking to the employee terminal 400. Note that employees may prioritize either calories or nutrients. Therefore, if an employee selects the "Focus on calories" setting via the touch panel 440, priority may be given to matching calories and low-calorie menu items. Alternatively, if an employee selects the "Focus on nutrients" setting via the touch panel 440, priority may be given to matching nutrients and menu items with a high content of deficient nutrients or a low content of excessive nutrients may be matched.Furthermore, when both the "Focus on calories" and "Focus on nutrients" settings are selected, the menu with the smallest difference between the nutrients and energy of each menu and the required nutrients and energy may be selected as the recommended menu. The recommended menus are displayed on the touch panel 440 of the employee terminal 400 in order of degree of matching. For example, as described above, the recommended menus are displayed in the upper section of FIG. 11, but the recommended menus may be displayed so that they slide left and right by the employee's flip operation, with the recommended menus positioned further to the left having a higher degree of matching.

[0088] The health information generator 112d may include a trained model that has been machine-learned to predict recommended menus. In this case, the trained model is created from a plurality of data sets, for example, consisting of input values ​​x1, x2, x3, x4, and x5 and training data yt for the input values ​​x1, x2, x3, x4, and x5. For a certain input value, the training data y t is obtained, and if the output value from the output layer for this input value is y, if the squared error is used as the error function, the squared error E is E=(1 / 2)·(y-yt) 2 During training, the input values ​​contained in the data set are input to the neural network, and the resulting output value y is compared with the training data y t The squared error E is calculated from the training data set. Then, in order to minimize the sum of the squared errors E obtained from the multiple training data sets, the weights w and bias b of each node are calculated by performing calculations such as backpropagation or stochastic gradient descent, thereby creating a trained model. If training data cannot be detected, the learning unit 210f may create a trained model by unsupervised learning or reinforcement learning. When creating a trained model, the input values ​​x1, x2, x3, x4, and x5 are, for example, the excess or deficiency of the calories and nutrients ingested by the employee relative to the reference values. The input values ​​x1, x2, x3, x4, and x5 may be the calories and nutrients ingested by the employee, as well as the employee's age and gender. Furthermore, the training data y tis information on each menu item provided by each affiliated store, and may include information on calories, nutrients, and menu items. By doing so, when the excess or deficiency of the calories and nutrients consumed by an employee relative to the standard values ​​is input into the trained model, information on recommended menu items is output from the trained model.

[0089] Furthermore, if a menu recipe is not provided by a member store, the health information generation unit 112d may use a trained model that has been machine-learned in advance and that outputs calories and nutrients from a menu image. In this case, the health information generation unit 112d may input an image of a menu provided by a member store into the trained model, output the calories and nutrients of that menu, and match it with any calorie and nutrient deficiencies.

[0090] Next, charging food and drink fees will be explained. When the charge button is tapped on the menu screen of Fig. 14, the screen of Fig. 18 will be displayed. From the screen of Fig. 18, the employee can charge the management system 1000 with the charge money to be used to pay for the food and drink menu items.

[0091] Employees can charge a charge amount at predetermined intervals, for example, once a month. Employees can use the charge amount to pay for food and beverages. The charge amount can include subsidies from affiliated companies. In particular, in this embodiment, the charge amount includes subsidies that utilize the national employee benefit tax system, thereby reducing the financial burden on employees and improving employee benefits.

[0092] Here, the employee benefit tax system can be used if the member company's burden is 3,500 yen or less per month excluding tax and the member company's burden ratio is 50% or less. Therefore, the management system 1000 manages the charge amount to meet these conditions. Note that the member company's burden amount and member company's burden ratio are examples and are not limited to these.

[0093] The screen in Figure 18 displays the remaining charge amount, the current month's charge, the current month's company subsidy amount, the current month's deduction amount, the upper limit for subsidy application, and the current month's company subsidy balance. Employees can charge money by operating the screen in Figure 18.

[0094] Examples of charging are shown in Figures 19 to 22. Figure 19 shows the case where an employee charges 3,000 yen at the beginning of the month. As mentioned above, the member company's burden is 3,500 yen or less per month excluding tax, and the member company's share of the burden is 50% or less. Therefore, the screen in Figure 19(A) shows that the upper limit for subsidy application is 7,560 yen including tax (assuming consumption tax is 8%), and the member company's subsidized balance for the current month is 3,780 yen. The screen in Figure 19(A) also shows that the remaining charge balance is 300 yen. From this state, the screen in Figure 19(B) shows the case where an employee charges 3,000 yen.

[0095] In this case, the employee operates the touch panel 440 to enter 3,000 yen in the current month's charge field, as shown on the screen of Figure 19(B). This automatically calculates the company subsidy amount for this month. Because the affiliated company's contribution rate is 50% or less, the contribution rate is set to the maximum of 50%, and the company subsidy amount for this month is calculated as 1,500 yen. The company subsidy amount for this month is automatically calculated by the charge management unit 112f and output by the charge information output unit 112g. The company subsidy amount for this month is then acquired by the charge information acquisition unit 412e of the employee terminal 400 and displayed on the screen of Figure 19(B) through processing by the display processing unit 412c. Note that the screen of Figure 19(B) shows the stage where the employee has just entered the charge amount, so the employee's contribution of 1,500 yen has not yet been registered as a deduction from their salary. Therefore, the current month's deduction amount is displayed as 0 yen. The charge balance is also displayed as 300 yen.

[0096] When the employee taps the send button 654 on the screen of FIG. 19(B), the charge is completed. This transitions the display on the touch panel 440 to the screen of FIG. 19(C). With the charge completed, the charge balance becomes 3,300 yen. Furthermore, since a 3,000 yen charge has been made, the upper limit for applicable subsidies becomes 4,560 yen (tax included). Furthermore, since a 1,500 yen subsidy has been charged, the affiliated company's current month subsidy balance becomes 2,280 yen. Furthermore, the employee's share of the charge, 1,500 yen, is displayed as the deduction amount. Information regarding the charge, including the charge balance, the upper limit for applicable subsidies, the current month subsidy balance, and the deduction amount, is calculated and managed by the charge management unit 112f. This information is then output by the charge information output unit 112g. The processing of the charge management unit 112f may be performed by a terminal other than the server 100. For example, the charge management unit 112f may be provided in the processor 412 of the employee terminal 400.

[0097] When an employee performs the operation shown in Figure 19 at the beginning of the month, the balance shown on the screen in Figure 19(A) is the balance carried over from the previous month. However, the balance carried over from the previous month does not include any remaining subsidy from the previous month. For example, if 6,500 yen of the 7,000 yen charge amount was used in the previous month, but the subsidy was not fully used and 250 yen of the 500 yen balance remains, the unused subsidy of 250 yen from the previous month will be lost, and the balance carried over from the previous month will be 250 yen.

[0098] Figure 20 shows the case where an employee charges the card as shown in Figure 19, then pays 2,800 yen for food and drink from the charge amount, and then charges an additional 4,000 yen. Since the 2,800 yen for food and drink was paid from the charge balance of 3,300 yen, Figure 20(A) shows that the charge balance is 500 yen. From this state, the screen in Figure 20(B) shows the case where the employee charges 4,000 yen.

[0099] In this case, the employee operates the touch panel 440 to enter 4,000 yen in the charge for this month field, as shown on the screen in Figure 20(B). This automatically calculates the company subsidy for this month. Because the member company's contribution rate is below 50%, the contribution rate is set to the maximum of 50%, and the company subsidy for this month is calculated as 2,000 yen. Note that the screen in Figure 20(B) is at the stage where the employee has just entered the charge amount, so the employee's contribution of 2,000 yen has not yet been deducted. Therefore, as with the screen in Figure 19(C), the amount deducted for this month is displayed as 1,500 yen. Furthermore, the charge balance is still displayed as 500 yen.

[0100] When the employee taps the send button 654 on the screen in Figure 20(B), the charge is completed. This causes the display on the touch panel 440 to transition to the screen in Figure 20(C). With the charge completed, the charge balance becomes 4,500 yen. Furthermore, because a 4,000 yen charge has been made, the upper limit for subsidy application becomes 560 yen (tax included), which is 4,560 yen minus 4,000 yen. Furthermore, because a 2,000 yen subsidy has been charged, the member company's subsidy balance for the current month becomes 280 yen. Furthermore, the employee's share of the charge, 3,500 yen, is displayed as the deduction amount. This deduction amount is the sum of the 1,500 yen shown on the screen in Figure 19(C) and the self-payment amount of 2,000 yen, which is the 4,000 yen charge amount minus the 2,000 yen subsidy.

[0101] Figure 21 shows the case where an employee charges the card as shown in Figure 20, then pays 4,400 yen for food and drink from the charge amount, and then charges an additional 1,000 yen. Since the 4,400 yen for food and drink was paid from the charge balance of 4,500 yen, the screen in Figure 21(A) shows that the charge balance is 100 yen. From this state, the screen in Figure 21(B) shows the case where the employee charges an additional 1,000 yen.

[0102] In this case, the employee operates the touch panel 440 to enter 1,000 yen in the charge for this month, as shown on the screen in Figure 21(B). This automatically calculates the company subsidy amount for this month. Since the upper limit for subsidy application is 560 yen, the subsidy is applied to 560 yen of the 1,000 yen charge, and the member company's share of the burden is 50%, so the company subsidy amount for this month is calculated as 280 yen.

[0103] When the employee taps the send button 654 on the screen of Figure 21(B), the charge is completed. This causes the display on the touch panel 440 to change to the screen of Figure 21(C). When the charge is complete, the charge balance becomes 1,100 yen. Furthermore, since the 1,000 yen charge has been made, the charge amount for that month exceeds 7,000 yen, so the upper limit for subsidy application becomes 0 yen. Furthermore, since 280 yen has been charged to the company subsidy balance for that month, the member company's subsidy balance for that month becomes 0 yen. Furthermore, the employee's share of 4,220 yen is displayed as the deduction amount. This deduction amount is the sum of the 3,500 yen shown in Figure 20(C) and the self-payment amount of 720 yen, which is the 1,000 yen charge amount minus the 280 yen subsidy.

[0104] Figure 22 shows the case where an employee charges the card as shown in Figure 21, then pays 900 yen for food and drink from the charge amount, and then charges an additional 1000 yen. Since the 900 yen for food and drink was paid from the charge balance of 1100 yen, Figure 22(A) shows that the charge balance is 200 yen. From this state, the screen in Figure 22(B) shows the case where the employee charges an additional 1000 yen.

[0105] In this case, the employee operates the touch panel 440 to enter 1,000 yen in the charge for this month field, as shown on the screen in Figure 22 (B). This automatically calculates the company subsidy amount for this month. Because the upper limit for subsidy application is 0 yen, no subsidy is applied to the 1,000 yen charge, and the company subsidy amount for this month is calculated as 0 yen.

[0106] When the employee taps the send button 654 on the screen of Figure 22(B), the charge is completed. This causes the display on the touch panel 440 to change to the screen of Figure 22(C). When the charge is complete, the balance after the charge becomes 1,200 yen. In addition, the upper limit for subsidy application is already 0 yen, and the company subsidy balance for the current month is also 0 yen. The amount to be deducted, which is the employee's share of the charge, 5,220 yen, is displayed. This deduction amount is the sum of the 4,220 yen shown on the screen of Figure 20(C) and the self-paid charge amount of 1,000 yen.

[0107] Next, a description will be given of prediction of congestion status at a member store in the management system 1000 of this embodiment. When an employee taps the "Crowd Status" button on the central screen of Fig. 12, the screen transitions to the screen of Fig. 23. The screen of Fig. 23 shows the congestion status of the store, indicating that there is currently one group waiting, and a graph 660 of the busy time periods.

[0108] Each store is provided with a tablet terminal 350 shown in FIG. 24 as a terminal operated by a customer. The tablet terminal 350 may be a store terminal 300 of an affiliated store. The screen of the tablet terminal 350 is provided with a "Customer" button 670 and an "Administration" button 672. The screen shown in FIG. 24(A) is the screen that is displayed when the "Customer" button 670 is tapped. The screen shown in FIG. 24(B) is the screen that is displayed when the "Administration" button 672 is tapped.

[0109] 24(A) is a screen in which an employee who has visited the store inputs the number of customers. Here, the screen shows how two customers are input as the number of customers.

[0110] When the "Management" button 670 is tapped on the screen of FIG. 24(A), the screen transitions to the screen of FIG. 24(B). The screen of FIG. 24(B) is a screen for the store to manage the number of customers visiting. The screen of FIG. 24(B) displays the three groups of customers who visited the store first to third. Specifically, the first group of customers is two customers, the second group is one customer, and the third group is one customer. These numbers are acquired and displayed on the tablet terminal 350 by the customers who visited the store entering the number of customers on the screen of FIG. 24(A).

[0111] When the store clerk guides the customer to a seat inside the store, he taps the "Done" button 674 on the screen of Fig. 24(B). The screen of Fig. 24(B) shows that the "Done" button 674 has been tapped for the first "2 people" order.

[0112] As a result, the number of customers who have entered the restaurant but are not seated is two, the second customer and the third customer. Therefore, based on the information entered into the tablet terminal 350, the congestion status acquisition unit 312c acquires the congestion status that there are currently two groups of two customers waiting. The congestion status is sent to the employee terminal 400 and is displayed on the screen of FIG. 23 by the display processing unit 412c.

[0113] Next, we will explain the process from order confirmation to payment. Tapping on one of the menus displayed below on the central screen of Figure 12 displays details of the menu. As mentioned above, the right screen of Figure 12 displays details of the selected menu, "Tendon Lunch." In addition, the right screen of Figure 12 displays the remaining balance of the charge amount and the remaining subsidy. When paying for the "Tendon Lunch," which costs 880 yen including tax, the employee enters the amount of charge used in the "Amount Used" field. In the example shown, it is shown that the employee entered 400 yen as the amount of charge used. As a result, the amount the employee will pay at the restaurant is calculated and displayed as 480 yen, which is 880 yen minus 400 yen. When the employee taps the "Confirm" button on the right screen of Figure 12 to order the "Tendon Lunch," the screen transitions to the screen shown in Figure 25(A).

[0114] The flow of order confirmation and payment is shown in Figure 25. The screen shown in Figure 25(A) shows that the remaining charge balance is 5,400 yen, of which 2,700 yen is the subsidy balance. When the employee taps the "Confirm Order" button in this state, the screen transitions to Figure 25(B). As shown on the screen in Figure 25(B), when the employee enters the charge amount as 400 yen, the price of the tempura bowl lunch is 880 yen including tax, so the amount to be paid at the restaurant is automatically calculated and displayed as 480 yen.

[0115] When the employee taps the payment button on the screen of FIG. 25(B), payment is completed and the screen transitions to that of FIG. 25(C). As a result, 400 yen of the 880 yen price of the tempura bowl lunch is paid by the management system 1000. Specifically, the payment of 400 yen of the 880 yen price of the tempura bowl lunch is settled by the payment processing unit 112j of the server 100 using the charge fund. The employee pays the remaining amount to the store, after deducting 400 yen from the 880 yen price of the tempura bowl lunch, in cash. The employee may also pay the amount to the store using other methods, including electronic money or credit card payments. As shown on the screen of FIG. 25(C), the remaining balance of the charge fund, which was 5,400 yen, is reduced to 5,000 yen after 400 yen of the usage amount is deducted. The remaining subsidy balance, which was 2,700 yen, is reduced to 2,500 yen after 200 yen, or 50% of 400 yen, is deducted. Employees can also enter reviews in the review section of the screen shown in Figure 25(C) as needed, and send the review information by tapping the "Send" button.

[0116] As with charging, when making a payment, information regarding the charge amount, including the remaining charge balance, the upper limit for subsidy application, the current month's subsidy balance, and the amount deducted, is calculated and managed by the charge amount management unit 112f. This information is also output by the charge amount information output unit 112g.

[0117] Next, several processes of the functions of the management system 1000 described above will be explained based on flowcharts. Figure 26 shows a flowchart illustrating the charging process described in Figures 19 to 22. The process in Figure 26 is mainly performed by the charging amount management unit 112f of the server 100. First, the charging amount entered by the employee using the touch panel 440 is acquired (step S10). Next, it is determined whether the entered charging amount, even if charged, is below the upper limit for subsidy application for the current month (step S12). If the answer is YES in step S12, half of the charging amount is treated as a subsidy, and half of the charging amount is deducted from the salary (step S14). The process when proceeding to step S14 corresponds to the screen transition flow in Figure 19 or 20 described above.

[0118] If the answer is NO in step S12, it is determined whether the upper limit for subsidy application has already been exceeded before charging (step S16). If the answer is YES in step S16, the full amount of the charge is deducted from the salary (step S18). The process when proceeding to step S18 corresponds to the screen transition flow in FIG. 22 described above.

[0119] If the answer is NO in step S16, half of the upper limit of the subsidy application amount of the charge amount is set as the subsidy amount, and the remainder after deducting half of the upper limit of the subsidy application amount from the charge amount is set as the deduction amount (step S19). The process when proceeding to step S19 corresponds to the flow of screen transitions in Figure 21 described above.

[0120] Figure 27 shows a flowchart illustrating the process of resetting the subsidy balance to 0 and carrying over the copayment balance to the next month at the start of each month. The process in Figure 27 is mainly performed by the charge management unit 112f of the server 100. First, it is determined whether there is a charge balance at the end of the month (step S20). If the answer is YES in step S20, it is determined whether there is a subsidy balance (step S22). If the answer is YES in step S22, the subsidy balance of the charge balance is reset to 0, and the remainder after subtracting the subsidy balance from the charge balance is carried over to the next month (step S24).

[0121] On the other hand, if the answer is NO in step S22, the remaining charge amount is a self-payment amount, so the remaining charge amount is carried over to the next month (step S26). Note that if the answer is NO in step S20, the remaining charge amount is 0, so the balance is not carried over.

[0122] FIG. 28 shows a flowchart illustrating the process of proposing recommended menus based on each employee's daily required energy intake and their dietary records. The process in FIG. 28 is mainly performed by the health information generation unit 112d and the health information provision unit 112e of the server 100. First, information about the food and drink consumed by the employee is acquired (step S30). Next, the calories and nutrients consumed by the employee are calculated (step S32). Next, the calories and nutrients consumed are compared with reference values ​​(step S34). Next, the calorie and nutrient deficits are calculated (step S36). Next, the calorie and nutrient deficits are matched with menus offered by affiliated stores (step S38). Next, the menus with the highest degree of match are displayed on the employee terminal 400 (step S39). [Explanation of symbols]

[0123] 100 servers 110 Control device 112 processors 112a Identification information registration unit 112b Store Information Acquisition Department 112c Store Information Department 112d Health Information Generation Department 112e Health Information Department 112F Charge Management Department 112h Charge information receiver 112i Usage Fee Calculation Department 112j Payment processing unit 200 corporate terminals 210 Control device 212 processors 212a Company identification information transmission unit 212b Usage Fee Acquisition Department 212c Charge Information Acquisition Department 300 store terminals 310 Control device 312 processors 312a Store identification information transmission unit 312b Store Information Transmission Department 312c Congestion Status Acquisition Unit 350 tablet devices 400 employee terminals 410 Control device 412 processors 412a Employee Identification Information Transmission Unit 412b Store Information Acquisition Department 412c Display processing unit 412d Health Information Acquisition Department 412e Charge information acquisition section 412f Charge information transmission section 440 Touch Panel 500 Communication Network 510 Wireless Base Station

Claims

1. A system for managing a food and beverage service in which multiple companies and multiple stores are members, a registration unit that registers identification information of employees of affiliated companies that are affiliated with the food and beverage service; a store information providing unit that provides store information including information on food and drink menus offered by member stores that are members of the food and drink provision service to the employee terminal of the employee whose identification information is registered; a management unit that manages payment for each of the menu items consumed by the employee; A food and beverage service management system comprising:

2. The management system for food and beverage provision services described in claim 1, wherein the management unit manages a pre-charged charge that can be used to pay for the menu items consumed by the employee, and that can be used by the employee whose identification information is registered.

3. The food and beverage provision service management system according to claim 2 , wherein the charge includes a subsidy from the member company and a self-payment by the employee.

4. A management system for food and beverage provision services as described in claim 3, which is provided with a charge information output unit that outputs information on the subsidy and the self-payment amount based on the amount of the charge entered into the employee terminal when the employee pays for the food and beverage menu.

5. The management system for food and drink provision service according to claim 3 or 4, wherein the management unit manages the charge amount based on information on the subsidy and the copayment.

6. 5. The food and drink provision service management system according to claim 3, further comprising a charge information transmission unit that transmits information about the subsidy and the copayment to a company terminal of the member company.

7. The management system for food and beverage provision services described in claim 3 or 4, wherein the management unit manages the charge amount on a monthly basis, resets the balance of the subsidy to zero at the start of each month, and carries over the balance of the self-payment amount to the next month.

8. A management system for food and beverage provision services according to any one of claims 2 to 4, further comprising a usage fee calculation unit that calculates a predetermined percentage of the amount of the charge as a system usage fee for the member company.

9. a health information generation unit that generates health information to support the health of the employee; a health information providing unit that provides the health information to the employee terminal; Further provided with A management system for food and beverage provision services described in any one of claims 1 to 4, wherein the health information generation unit generates recommended information for food and beverages that the employee should eat and drink in the future based on information on food and beverages that the employee has consumed in the past.

10. The food and beverage provision service management system of claim 9, wherein the recommended information includes calories or nutrients, or a recommended menu selected from the food and beverage menus provided by the member companies based on the calories or nutrients.

11. a congestion status acquisition unit that acquires the congestion status of the member store; The management system for food and drink provision services according to claim 1 , wherein the store information includes the congestion status acquired by the congestion status acquisition unit.

12. In a system for managing a food and drink provision service to which a plurality of companies and a plurality of stores are affiliated, an information processing device used by employees of affiliated companies that are affiliated with the food and drink provision service, a store information acquisition unit that acquires store information including information on food and drink menus offered by member stores that are members of the food and drink provision service; a charge information acquisition unit that acquires information on the affiliated company's subsidy and the employee's self-payment amount included in the charge based on the amount of the charge used to pay for the menu items eaten by the employee; a display processing unit that displays information about the subsidy and the copayment on a display unit; An information processing device comprising:

13. The information processing device according to claim 12 , further comprising a health information acquisition unit that acquires recommended information about foods and drinks that the employee should eat and drink in the future based on information about foods and drinks that the employee has eaten in the past.

14. The information processing device according to claim 13 , wherein the recommendation information includes calories or nutrients, or a recommended menu selected from the food and drink menus provided by the member company based on the calories or nutrients.

15. In a system for managing a food and drink provision service to which a plurality of companies and a plurality of stores are affiliated, an information processing device used by affiliated companies of the food and drink provision service, An information processing device comprising a usage fee acquisition unit that acquires a usage fee for the system calculated based on the amount of charge money used to pay for the menu items eaten and consumed by employees of the member company.

16. The information processing device according to claim 15 , further comprising a charge information acquisition unit that acquires information on the subsidies of the member companies and the employee's copayments included in the charge.

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