Package acceptance apparatus and program

Abstract

To allow a customer himself / herself to suitably perform acceptance of delivery.SOLUTION: Provided is a package acceptance apparatus for accepting a package to be delivered by a customer operation, the package acceptance apparatus including: registration means for registering the package to be delivered; issuance means for printing and issuing a label to be attached to the package registered by the registration means; detection means for detecting that the label issued by the issuance means has been removed; and adjustment means capable of accepting input of a currency as a delivery charge and capable of discharging a change when there is the change. When there is the change, the adjustment means discharges the change after it is detected by the detection means that the label has been removed.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a baggage acceptance device and a program. [Background technology]

[0002] A system for accepting parcel deliveries without the presence of an attendant is known (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 10-040463 Summary of the Invention [Problem to be solved by the invention]

[0004] However, there is room for improvement as there is insufficient consideration given to the customer's own operation.

[0005] The present invention has been made in view of the above circumstances, and its purpose is to provide a technique that enables customers to suitably accept delivery orders themselves. [Means for solving the problem]

[0006] In order to solve the above-mentioned problems, one aspect of the present invention is a luggage acceptance device that accepts luggage to be delivered by operation of a customer, and is equipped with a registration means for registering luggage to be delivered, an issuing means for printing and issuing labels to be affixed to luggage registered by the registration means, a detection means for detecting that the label issued by the issuing means has been removed, and a settlement means that can accept coins as a delivery fee and dispense change if there is change, and the settlement means dispenses the change if there is change after detecting that the label has been removed by the detection means. [Brief explanation of the drawings]

[0007] [Figure 1] FIG. 10 is a diagram showing an example of installation of a baggage acceptance device and a weighing device. [Figure 2] FIG. 2 is a diagram illustrating an example of the configuration of a baggage acceptance device and a weighing device. [Figure 3] FIG. 10 is an explanatory diagram illustrating packages and fees. [Figure 4] 10 is a display example of a baggage acceptance device. [Figure 5] 10 is a display example of a baggage acceptance device. [Figure 6] 10 is a display example of a baggage acceptance device. [Figure 7] 10 is a display example of a baggage acceptance device. [Figure 8] 10 is a display example of a baggage acceptance device. [Figure 9] 10 is a display example of a baggage acceptance device. [Figure 10] 10 is a display example of a baggage acceptance device. [Figure 11] 10 is a display example of a baggage acceptance device. [Figure 12] 10 is a display example of a baggage acceptance device. [Figure 13] 10 is a display example of a baggage acceptance device. [Figure 14] 10 is a display example of a baggage acceptance device. [Figure 15] 10 is a display example of a baggage acceptance device. [Figure 16] 10 is a display example of a baggage acceptance device. [Figure 17] 10 is a flowchart showing an example of the operation of the baggage acceptance device. [Figure 18] 10 is a flowchart showing an example of the operation of the baggage acceptance device. DETAILED DESCRIPTION OF THE INVENTION

[0008] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing an example of installation of a baggage acceptance device 10 and a weighing device 20. FIG. 1(A) is a perspective view of the baggage acceptance device 10 and other components as seen from the customer (person requesting delivery of baggage) side. FIG. 1(B) is a perspective view of the baggage acceptance device 10 and other components as seen from the store clerk (staff member, employee) side. As shown in FIG. 1, an insertion box 30 into which baggage can be inserted is installed on the right side of the baggage acceptance device 10 as seen from the customer side. A weighing device 20 is installed on the top surface of the insertion box 30. The baggage acceptance device 10 and the weighing device 20 may be collectively referred to as a baggage acceptance system.

[0009] The baggage acceptance device 10 and the weighing device 20 are installed in a store that accepts requests for delivery of luggage and accepts luggage to be delivered. Hereinafter, the store where the baggage acceptance device 10 is installed may be referred to as store T. The baggage acceptance device 10 is a device for requesting delivery of luggage and accepting luggage to be delivered, and is basically operated by the customer himself. The weighing device 20 is a device for weighing the weight of luggage to be delivered, and like the baggage acceptance device 10, is basically operated by the customer himself.

[0010] The baggage acceptance device 10 and the weighing device 20 are connected to each other so that they can communicate with each other. Although the baggage acceptance device 10 does not necessarily need to communicate with devices other than the weighing device 20, in this embodiment, the baggage acceptance device 10 communicates with devices other than the weighing device 20. Specifically, the baggage acceptance device 10 is connected to a LAN installed in the store T and can communicate with other devices installed on the LAN (other baggage acceptance devices 10, a management device (not shown), etc.). The management device (not shown) monitors, for example, the change status (near end, near full) of the baggage acceptance device 10 and the status (near end) of receipt paper and labels. In addition, a store server that can communicate with devices outside the store (for example, devices installed at the headquarters (headquarters) or a data center) may be installed on the LAN. The baggage acceptance device 10 may communicate with devices outside the store via the store server.

[0011] Fig. 2 is a diagram showing an example of the configuration of the baggage acceptance device 10 and the weighing device 20. Fig. 2(A) shows an example of the configuration of the baggage acceptance device 10. Fig. 2(B) shows an example of the configuration of the weighing device 20. In Fig. 1 and Fig. 2, the same parts are given the same reference numerals.

[0012] (Baggage acceptance device 10) 1(A) and 1(B), an example configuration of the baggage acceptance device 10 shown in Fig. 2(A) will be described. The baggage acceptance device 10 includes a CPU 101, a ROM 102, a RAM 103, a hard disk 104, a customer display unit 105, a receipt printing unit 107, a label printing unit 108, a payment terminal (non-cash payment unit) 109, a change dispenser (cash payment unit) 110, a store clerk display unit 111, an audio output unit 112, a first communication unit (connection unit) 115, and a second communication unit (LAN communication unit) 116. These units can communicate with each other via a bus.

[0013] The CPU 101 is a central processing unit that controls the operation of the baggage acceptance device 10 by reading and executing a program stored in the ROM 102 . The ROM 102 is a read-only memory, and stores various types of information used by the CPU 101, including programs, for example. The RAM 103 is a read / write memory that stores various information, such as information acquired or generated during processing.

[0014] The hard disk 104 stores various types of information. For example, the hard disk 104 may store programs executed by the CPU 101 instead of the ROM 102. Furthermore, the hard disk 104 may store information acquired or generated during processing instead of the RAM 103.

[0015] The customer-side display unit 105 is a touch display for customers, which displays various information to customers and accepts various inputs from customers.

[0016] The receipt printing unit 107 prints and issues receipts. The receipt printing unit 107 (or its vicinity) is provided with a sensor that detects whether a customer has removed a receipt. The label printing unit 108 prints and issues various labels to be affixed to packages. The label printing unit 108 (or its vicinity) is provided with a sensor that detects whether a customer has removed a label.

[0017] The receipt printing unit 107 may print receipts in black, and the label printing unit 108 may print labels in red. Alternatively, the receipt printing unit 107 may print receipts in a single color (e.g., black), and the label printing unit 108 may print labels in one or both of two colors (black and red).

[0018] As shown in FIG. 1(A), the positional relationship between the receipt printing unit 107 and the label printing unit 108 is such that the label printing unit 108 is located closer to the weighing device 20 (the weighing device 20 is installed next to the label printing unit 108). This makes it more efficient to attach labels printed and issued by the label printing unit 108 to packages. In other words, the operation flow (see the flowcharts in FIGS. 17 and 18) is to issue a label (equivalent to a certificate stamp) indicating that the delivery fee has been paid, detect the removal of the label (i.e., after the label is affixed to the package in preparation for delivery), dispense the change, detect the removal of the change, and finally issue a receipt. Therefore, it is preferable to locate the weighing device 20 next to the label issuing unit. Furthermore, the placement of the input box 30 below the weighing device 20 (the weighing device 20 is installed above the input box 30) is also in line with this flow.

[0019] The payment terminal 109 is used for non-cash payments (such as credit card payments and prepaid card payments). The payment terminal 109 may include, for example, a reading unit (not shown), a display unit (not shown), an operation unit (not shown), and a communication unit (not shown). The reading unit of the payment terminal 109 magnetically or electrically reads and writes (or may only read) information stored on various cards. The reading and writing by the reading unit may be contact-type or contactless. The display unit of the payment terminal 109 displays various information (e.g., operation guide information) to the customer. The operation unit of the payment terminal 109 accepts various inputs from the customer (e.g., input of a PIN number, input of the number of payments, etc.). The communication unit of the payment terminal 109 communicates with an external server (such as a server for credit card payment processing or a server for prepaid card payment processing installed by the company or another company). In other words, the communication unit of the payment terminal 109 transmits and receives various information related to non-cash payment processing to and from the external server.

[0020] The change dispenser 110 is used for settlement with cash. The change dispenser 110 has an inlet for banknotes and coins, an outlet for banknotes and coins, a storage cabinet, and various sensors, and detects the money inserted into the inlet, calculates the change amount, which is the difference between the inserted amount and the purchase amount, dispenses the change from the outlet, and detects when the dispensed change is removed.

[0021] The store clerk display unit 111 displays various information to the store clerk. Note that the store clerk display unit 111 may be a touch display that can accept various inputs.

[0022] The audio output unit 112 outputs audio. For example, the audio output unit 112 outputs audio guidance and the like.

[0023] The first communication unit 115 transmits and receives information to and from the weighing device 20. For example, the first communication unit 115 receives from the weighing device 20 a measurement value measured by the weighing device 20. Note that while FIG. 1(B) shows an example in which information is transmitted and received to and from the weighing device 20 via a wire (a cable indicated by a dashed line in the figure), information may also be transmitted and received to and from the weighing device 20 wirelessly (Bluetooth (registered trademark), etc.). The second communication unit 116 transmits and receives information to and from other devices (such as a management device) on the LAN.

[0024] The baggage acceptance device 10 may be equipped with an SSD (Solid State Drive) instead of the hard disk 104. The baggage acceptance device 10 may be equipped with an IC card reader that reads IC cards other than credit cards. The baggage acceptance device 10 may also be equipped with a key operation unit consisting of one or more mechanical keys (hard buttons), a detection unit (human sensor) that can detect the presence of a person, an imaging unit (camera) that captures images of people and baggage, a scanner unit that can recognize various codes, an alarm unit (sign pole) that has a light-emitting unit such as an LED, etc.

[0025] (Measuring device 20) An example of the configuration of the weighing device 20 shown in Figure 2(B) will be described with reference to Figures 1(A) and 1(B). The weighing device 20 comprises a CPU 201, a ROM 202, a RAM 203, a display unit 205, an operation unit 206, a weighing unit 213, and a communication unit (connection unit) 215. These can communicate with each other via a bus.

[0026] The CPU 201 is a central processing unit that controls the operation of the weighing device 20 by reading and executing a program stored in the ROM 202 . The ROM 202 is a read-only memory, and stores various types of information used by the CPU 201, including programs, for example. The RAM 203 is a read / write memory that stores various types of information, such as information acquired or generated during processing.

[0027] The display unit 205 displays various information to customers. The operation unit 206 accepts various inputs from customers. The weighing unit 213 weighs the item (baggage) placed on the platform 213a, for example, by a weight detection method using a load cell. The communication unit 215 transmits and receives information to and from the baggage acceptance device 10. Note that, although Fig. 1(B) shows an example in which information is transmitted and received with the baggage acceptance device 10 via a wired connection, information may also be transmitted and received with the baggage acceptance device 10 wirelessly (Bluetooth (registered trademark) or the like).

[0028] The weighing device 20 may include an MCU (Micro Controller Unit) instead of the CPU 201, ROM 202, and RAM 203. The weighing device 20 may also include a detection unit (human sensor) capable of detecting the presence of a person, an imaging unit (camera) that captures images of people and luggage, a scanner unit that can recognize various codes, and an alarm unit (sign pole) with a light-emitting element such as an LED.

[0029] FIG. 3 is an explanatory diagram explaining packages and fees. FIG. 3(A) is an explanatory diagram explaining package types. FIG. 3(B) is an explanatory diagram explaining delivery fees. Packages accepted by the package acceptance device 10 (packages that can be handled) are classified into four package types (Type A, Type B, Type C, and Type D) defined by weight, size, etc., as shown in FIG. 3(A). According to FIG. 3(A), Type A packages are unspecified packages weighing up to 100 g and measuring up to 20 cm x 12 cm x 1 cm (length x width x thickness) (excluding prohibited items, as described below). Type B packages are unspecified packages weighing up to 1 kg and measuring up to 20-30 cm x 12-20 cm x 5 cm (length x width x thickness) (excluding prohibited items). In other words, packages that are too small do not qualify as Type B. Type C luggage is unspecified items (excluding prohibited items) weighing less than 4 kg and with a total size (length x width x thickness) of less than 95 cm. Type D luggage is specified items (printed materials, CDs, DVDs) that are A4 size (29.7 cm x 21.0 cm). Note that "package type" can also be said to be the type of delivery (or delivery service) that corresponds to the type of luggage. In other words, "package type" is the type of luggage or delivery.

[0030] The delivery fee for each type of package (each package type) is determined according to its weight, as shown in Figure 3(B). According to Figure 3(B), for example, the delivery fee for Type A packages is 100 yen if they do not exceed 50g, and 190 yen if they exceed 50g (50-100g).

[0031] The baggage acceptance device 10 can refer to information such as that shown in Figure 3(A) and Figure 3(B). Specifically, the baggage acceptance device 10 stores within its own device (for example, the hard disk 104) a file (baggage definition file) containing information such as that shown in Figure 3(A) and a file (fee setting file) containing information such as that shown in Figure 3(B). Note that the baggage definition file and fee setting file may be stored in another device within the LAN, and the baggage acceptance device 10 may refer to the baggage definition file and fee setting file stored in the other device.

[0032] 4 to 16 are examples of displays on the baggage acceptance device 10. Note that Fig. X(A) (X is 4, 5, ..., 16) is an example of a display on the customer side display unit 105, and Fig. X(B) is an example of a display on the clerk side display unit 111. Note that the ratio between the size of the display screen of the customer side display unit 105 shown in Fig. X(A) and the size of the display screen of the clerk side display unit 111 shown in Fig. X(B) does not represent the actual size ratio of the two display screens.

[0033] While waiting for a customer, the baggage acceptance device 10 displays an initial screen as shown in Fig. 4(A) on the customer-side display unit 105. The initial screen shown in Fig. 4(A) displays a message MS100 instructing the customer to place the baggage on the weighing device 20, and an image GA101 guiding the customer to place the baggage on the weighing device 20. The initial screen shown in Fig. 4(A) also has an attendant call button BT109.

[0034] Furthermore, while the baggage acceptance device 10 is waiting for a customer (when the initial screen is displayed on the customer-side display unit 105), it notifies the fact that it is on standby on the clerk-side display unit 111, as shown in Fig. 4(B). Note that the baggage acceptance device 10 may notify the fact that it is on standby using a first background color (for example, blue) as a first notification mode for notifying the fact that it is vacant.

[0035] When a piece of luggage is placed on the weighing device 20 (when a weight value is obtained from the weighing device 20 via the first communication unit 115), the baggage acceptance device 10 displays a baggage type selection screen such as that shown in FIG. 5(A) on the customer display unit 105. When the baggage acceptance device 10 obtains a stable value of the luggage from the weighing device 20 (for example, the weight value and information indicating that the weight value is a stable value), the baggage acceptance device 10 may also display a baggage type selection screen such as that shown in FIG. 5(A) on the customer display unit 105. The baggage type selection screen displays a baggage type that corresponds to the weight of the luggage placed on the weighing device 20 as a selectable option from among multiple luggage types. Assume that the weight of the luggage placed on the weighing device 20 (the weight value obtained by the weighing device 20) is 200 g. In other words, since the weight value is 200 g, Type A cannot be selected, and Types B, C, and D are selectable (see FIG. 3(B)). That is, the baggage acceptance device 10 switches the selectable types of baggage or delivery depending on the weight value of the baggage.

[0036] In addition, if there is no luggage type that corresponds to the weight of the luggage placed on the weighing device 20, the customer side display unit 105 may display (guidance) that the luggage cannot be handled by the luggage acceptance device 10 or that the luggage will be handled at a manned reception counter and the customer should move to the reception counter.

[0037] The baggage type selection screen shown in Fig. 5(A) has an A type selection button BT111 for selecting A type, a B type selection button BT112 for selecting B type, a C type selection button BT113 for selecting C type, and a D type selection button BT114 for selecting D type arranged thereon. The baggage type selection screen shown in Fig. 5(A) also has a cancel button BT108 and an attendant call button BT109 arranged thereon. Hereinafter, the A type selection button BT111, B type selection button BT112, C type selection button BT113, and D type selection button BT114 may be collectively referred to as baggage type selection buttons. Each baggage type selection button displays the type name, an image of the respective baggage, specifications such as weight and size, and an image indicating whether the baggage can be inserted into the insertion box 30.

[0038] As described above, types B, C, and D are selectable, but type A is not selectable, so on the luggage type selection screen shown in Figure 5(A), the type B selection button BT112, type C selection button BT113, and type D selection button BT114 are displayed in a manner indicating that they are selectable, and the type A selection button BT111 is displayed in a manner indicating that it is not selectable (grayed down, with the words ``Not available'').

[0039] Furthermore, when a customer is selecting a baggage type (when a baggage type selection screen is displayed on the customer-side display unit 105), the baggage acceptance device 10 notifies the customer that a baggage type is being selected on the store clerk-side display unit 111, as shown in Fig. 5(B). Note that the baggage acceptance device 10 may notify the customer that a baggage type is being selected in a second notification manner (a second background color, for example, green) that notifies the customer that selection is proceeding normally.

[0040] Image GA116 is an image that notifies the user that the display on customer display unit 105 has not changed for a predetermined time (which may be different for each screen on customer display unit 105) (when the user's operations have been stalled for a predetermined time). As an example of a case where the display on customer display unit 105 has not changed for a predetermined time, image GA116 is displayed in FIG. 5(B) assuming that the baggage type selection screen shown in FIG. 5(A) has not changed for a predetermined time. However, the same applies to a case where other screens (except the initial screen) on customer display unit 105 have not changed for a predetermined time.

[0041] When a baggage type is selected (when the baggage type selection button is operated), the baggage acceptance device 10 displays a prohibited items presence confirmation screen as shown in Fig. 6(A) on the customer side display unit 105. The prohibited items presence confirmation screen shown in Fig. 6(A) shows items that cannot be delivered and items that cannot be transported by aircraft. The prohibited items presence confirmation screen shown in Fig. 6(A) also has arranged thereon a detailed explanation button BT120 for displaying detailed explanations about items that cannot be delivered, a detailed explanation button BT121 for displaying detailed explanations about items that cannot be transported by aircraft, a no prohibited items button BT127 for declaring that there are no prohibited items, and a cancel button BT108.

[0042] Furthermore, when the customer is checking for the presence of prohibited items (when the prohibited items presence confirmation screen is displayed on the customer-side display unit 105), the baggage acceptance device 10 notifies the customer that a prohibited item check is in progress on the store clerk-side display unit 111, as shown in Fig. 6(B). Note that the baggage acceptance device 10 may also notify the customer that a prohibited item check is in progress in a second notification mode that notifies the customer that the check is proceeding normally.

[0043] When a declaration is made that there are no prohibited items (when the No Prohibited Items button BT127 is operated), the baggage acceptance device 10 displays a size confirmation screen as shown in FIG. 7(A) on the customer display unit 105. The size confirmation screen is a screen for confirming whether the baggage complies with the regulations (specifically, size) of the selected baggage type (baggage type selected by the customer on the baggage type selection screen (FIG. 5(A))). It is assumed that the baggage type selected by the customer on the baggage type selection screen is Type B.

[0044] The size confirmation screen shown in FIG. 7(A) displays a size confirmation image GA130 for confirming whether the luggage is the proper size for Type B (size within regulations). The size confirmation image GA130 is an image that shows the proper size range (length and width) for Type B in an actual-size area. The customer confirms whether the luggage is the proper size for Type B by placing the luggage against the size confirmation image GA130. The size confirmation screen shown in FIG. 7(A) also has a Yes button BT131 that indicates the size is proper, a No button BT132 that indicates the size is not proper, and an attendant call button BT109, and a display area HR134 that displays the relationship between weight and fee for Type B luggage. The display area HR134 highlights the weight ("within 250g") and fee ("240 yen") that correspond to the weight of the luggage (200g).

[0045] Furthermore, when the customer is checking the size of the luggage (when the size check screen is displayed on the customer display unit 105), the luggage acceptance device 10 notifies the customer that the size is being checked on the store clerk display unit 111, as shown in Fig. 7(B). Note that the luggage acceptance device 10 may also notify the customer that the size is being checked in a second notification manner that notifies the customer that the process is proceeding normally.

[0046] When an operation is performed to indicate that the size is appropriate (operation of the Yes button BT131), the baggage acceptance device 10 displays a selection screen for express delivery, etc., as shown in Fig. 8(A) on the customer side display unit 105. The selection screen shown in Fig. 8(A) has a display area HR140 for selecting whether or not to select express delivery (a service that delivers baggage faster than usual), and a display area HR143 for selecting the quantity.

[0047] Display area HR140 has arranged therein a No Expedited Delivery button BT141 for specifying no express delivery and a With Expedited Delivery button BT142 for specifying express delivery, as buttons for specifying whether or not express delivery is required (necessary). In FIG. 8(A), the No Expedited Delivery button BT141 is displayed with a thick frame, and the With Expedited Delivery button BT142 is displayed with a thin frame; a thick frame indicates a specified state, and a thin frame indicates an unspecified state; in other words, the No Expedited Delivery button BT141 is specified, and the With Expedited Delivery button BT142 is not specified. Furthermore, the state in which the No Expedited Delivery button BT141 is specified (the state in which the With Expedited Delivery button BT142 is not specified) is the initial state (the state when the size confirmation screen is first displayed for the transaction). Therefore, a customer who desires express delivery operates the With Expedited Delivery button BT142. When the Expedited Delivery button BT142 is operated, the baggage acceptance device 10 sets the Expedited Delivery button BT142 to a specified state (sets the No Expedited Delivery button BT141 to an unspecified state).

[0048] A quantity button BT144 is arranged in the display area HR143 as a button for specifying the quantity. In FIG. 8(A), the number "1" is displayed on the quantity button BT144, which indicates that 1 has been specified. Furthermore, the initial state of the quantity is when 1 has been specified. Therefore, a customer who desires two or more items operates the quantity button BT144. When the quantity button BT144 is operated, the baggage acceptance device 10 displays a small screen (not shown) for accepting the specification (change) of the quantity, and accepts the specification of the quantity via this small screen.

[0049] 8(A) also has a Back button BT145, a Next button BT146, and a Call Staff button BT109. If the customer wishes to change the initial state regarding whether or not express delivery is available or the quantity, the customer operates the Next button BT146 after making the change to proceed with the process, and if the initial state is not to be changed, the customer simply operates the Next button BT146 to proceed with the process.

[0050] Furthermore, when a customer is checking whether or not express delivery is required and the quantity (when a selection screen for express delivery, etc. is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the customer that express delivery and quantity confirmation are in progress on the store clerk display unit 111, as shown in Fig. 8(B). Note that the baggage acceptance device 10 may also notify the customer that express delivery and quantity confirmation are in progress in a second notification mode that notifies the customer that delivery is proceeding normally.

[0051] When an operation to proceed with the process (operation of the Next button BT146) is performed, the baggage acceptance device 10 determines whether the weight value has changed. In other words, the baggage acceptance device 10 determines whether the originally weighed baggage (baggage placed while the initial screen was displayed) has not been placed on the weighing device 20, or whether another baggage has been placed on the weighing device 20 instead of or in addition to the originally weighed baggage. When the weight value has changed, the baggage acceptance device 10 displays a weight discrepancy warning screen such as that shown in FIG. 9(A) on the customer display unit 105. When the weight value has not changed, the baggage acceptance device 10 displays a payment method selection screen such as that shown in FIG. 10(A) on the customer display unit 105.

[0052] The weight discrepancy warning screen shown in FIG. 9(A) displays a message MS150 indicating that the weight is discrepant (has changed), and includes a Reweigh button BT157 declaring that a reweighing will be performed, a Cancel button BT108, and a Call Staff button BT109. Because reweighing is required for delivery (because the process cannot proceed without reweighing), the customer operates the Reweigh button BT157 and then places the originally weighed baggage on the weighing device 20. Note that the customer may place the originally weighed baggage on the weighing device 20 and then operate the Reweigh button BT157. In other words, the order of operating the Reweigh button BT157 and placing the baggage does not matter. If the weight discrepancy is resolved as a result of reweighing, the baggage acceptance device 10 displays a payment method selection screen as shown in FIG. 10(A) on the customer side display unit 105.

[0053] Furthermore, when the customer is reweighing the baggage (when the weight discrepancy confirmation screen is displayed on the customer-side display unit 105), the baggage acceptance device 10 notifies the customer on the clerk-side display unit 111 that a weight discrepancy confirmation is in progress, as shown in Fig. 9(B). Note that the baggage acceptance device 10 may notify the customer that a weight discrepancy confirmation is in progress in a third notification manner (a third background color (e.g., yellow)) that calls attention to the matter.

[0054] The payment method selection screen shown in FIG. 10(A) has a statement information display area HR160 that displays statement information, and a payment information display area HR161 that displays payment information, and is also provided with payment method selection buttons (cash button BT162, credit button BT163, transportation IC button BT164, QR (registered trademark) payment button BT165) for selecting various payment methods, a back button BT145, and an attendant call button BT109.

[0055] Furthermore, when the customer is selecting a payment method (when the payment method selection screen is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the customer that a payment method is being selected on the store clerk display unit 111, as shown in Fig. 10(B). Note that the baggage acceptance device 10 may notify the customer that a payment method is being selected in a second notification manner that notifies the customer that the selection is proceeding normally.

[0056] When a payment method is selected (when the payment method selection button is pressed), the baggage acceptance device 10 displays a payment operation screen (not shown) corresponding to the selected payment method on the customer side display unit 105 or the payment terminal 109. The customer performs the operation (payment operation) corresponding to the selected payment method by following the instructions on the payment operation screen (not shown) corresponding to the selected payment method.

[0057] When cash payment is selected as the payment method (when the cash button BT162 is operated), the baggage acceptance device 10 displays a payment operation screen for cash payment (not shown) on the customer side display unit 105. A customer who selects cash payment as the payment method (a customer who operates the cash button BT162) inserts cash into the change dispenser 110 as a payment operation for cash payment, following the instructions on the payment operation screen for cash payment (not shown).

[0058] When credit card payment is selected as the payment method (when the credit button BT163 is operated), the baggage acceptance device 10 displays a payment operation screen for credit card payment (not shown) on the payment terminal 109. A customer who selects credit card payment as the payment method (a customer who operates the credit button BT163) inserts a credit card into the payment terminal 109 and enters a PIN number, the number of payments, etc., as a payment operation for credit card payment, following the instructions on the payment operation screen for credit card payment (not shown).

[0059] When transportation IC card payment is selected as the payment method (when transportation IC button BT164 is operated), baggage acceptance device 10 displays a payment operation screen (not shown) for transportation IC card payment on customer display unit 105 or payment terminal 109. A customer who selects transportation IC card payment as the payment method (a customer who operates transportation IC button BT164) follows the instructions on the payment operation screen (not shown) for transportation IC card payment to have payment terminal 109 (or an IC card reader, not shown) read the transportation IC card as a payment operation for transportation IC card payment.

[0060] When QR payment is selected as the payment method (when the QR payment button BT165 is operated), the baggage acceptance device 10 displays a payment operation screen for QR payment (not shown) on the customer-side display unit 105. A customer who selects QR payment as the payment method (a customer who operates the QR payment button BT165) follows the instructions on the payment operation screen for QR payment (not shown) and has their mobile terminal read the QR code displayed on the screen. Alternatively, if the baggage acceptance device 10 is equipped with a scanner unit, the customer may display a QR code on their mobile terminal and have the baggage acceptance device 10 read the QR code.

[0061] Furthermore, when the customer is performing an operation according to the payment method (when the payment operation screen is displayed), the baggage acceptance device 10 notifies the customer that the payment operation is in progress on the store clerk display unit 111 (not shown). Note that the baggage acceptance device 10 may notify the customer that the payment operation is in progress in a second notification manner that notifies the customer that the payment operation is proceeding normally.

[0062] When the payment operation is completed, the baggage acceptance device 10 displays a payment details confirmation screen. As an example, in the case of cash payment, the baggage acceptance device 10 considers the payment operation to be completed once cash equal to or greater than the total amount has been inserted, and displays the payment details confirmation screen as shown in FIG. 11(A). Note that "temporary completion" indicates that further cash can be inserted from the payment details confirmation screen. The payment details confirmation screen shown in FIG. 11(A) has a detail information display area HR160 and a payment information display area 161, and is also equipped with a Confirm button BT172, a Back button BT145, and an attendant call button BT109. After confirming the payment details, the customer presses the Confirm button BT172.

[0063] Furthermore, when the customer is checking the payment details (when the payment details confirmation screen is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the customer that it is waiting for payment confirmation (in FIG. 11(B), it is waiting for payment confirmation for cash payment), as shown in Fig. 11(B). Note that the baggage acceptance device 10 may notify the customer that it is waiting for payment confirmation in a second notification mode that notifies the customer that the process is proceeding normally.

[0064] When a payment confirmation operation (operation of the Confirm button BT172) is performed, the baggage acceptance device 10 displays a label receiving screen as shown in FIG. 12(A) on the customer-side display unit 105, and causes the label printing unit 108 to print and issue a label. The labels for each baggage type and the expedited delivery label are labels (equivalent to certificate stamps) indicating that the respective fees have been paid. The label receiving screen shown in FIG. 12(A) is provided with a detail information display area HR160 and a payment information display area 161, and displays a label affixing instruction image GA182 and has an attendant call button BT109. The label affixing instruction image GA182 is an image that explains that the label printed and issued by the label printing unit 108 should be affixed to the baggage. In this example, the label printing unit 108 prints and issues a label for type B and a label for fast delivery, so the label attachment explanation image GA182 displays an image of a package to which an image imitating a label for type B (symbol A in the figure) and an image imitating a label for fast delivery (symbol B in the figure) are attached.

[0065] The label for each package type is printed with the package type, weight range (the weight range that the package falls within within the weight range corresponding to the fee), and fee. For example, the image of a label for Type B (symbol A in the figure) is printed with package type "B," weight range "(250g)," and fee "￥240." The label for expedited delivery (symbol B in the figure) is printed with the word "fast," indicating that it is expedited delivery.

[0066] When printing and issuing multiple labels for multiple packages (when the quantity is set to two or more on the specification screen shown in FIG. 8(A)), the package acceptance device 10 prints and issues multiple labels for each set (each package to which labels are to be affixed). For example, if there are five Type B packages (five pieces) of the same weight, and all five packages are selected for expedited delivery (i.e., five Type B labels and five expedited delivery labels are printed for the five packages), one Type B label and one expedited delivery label are printed and issued for the first set (for the first package), one Type B label and one expedited delivery label are printed and issued for the second set, and so on, one Type B label and one expedited delivery label are printed and issued for the fifth set. This allows delivery preparation (label affixing) to be completed reliably for each of the multiple packages.

[0067] The baggage acceptance device 10 continues to display the label receipt screen (except when the attendant call button BT109 is operated) until the customer removes the label (until the sensor detects the removal of the label). Furthermore, until the customer removes the label (when the label receipt screen is displayed on the customer-side display unit 105), the baggage acceptance device 10 notifies the customer on the clerk-side display unit 111 that label receipt is waiting, as shown in Fig. 12(B). The baggage acceptance device 10 may notify the customer that label receipt is waiting in a second notification mode that notifies the customer that processing is proceeding normally.

[0068] When a customer removes the label (when the sensor detects that the label has been removed), if there is change, the luggage acceptance device 10 displays a change receipt screen as shown in Figure 13 (A) on the customer side display unit 105 and dispenses the change using the change dispenser 110; if there is no change, the luggage acceptance device 10 displays a receipt receipt screen (not shown) on the customer side display unit 105 and prints and issues a receipt using the receipt printing unit 107.

[0069] The change receiving screen shown in Figure 13(A) has a detail information display area HR160 and a payment information display area 161, similar to the label receiving screen shown in Figure 12(A), displays a label attachment explanation image GA182, and has an attendant call button BT109.

[0070] The baggage acceptance device 10 continues to display the change receipt screen (except when the attendant call button BT109 is operated) until the customer removes the change (until the sensor detects that the change has been removed). Furthermore, until the customer removes the change (when the change receipt screen is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the customer that it is waiting to receive the change on the clerk display unit 111, as shown in Fig. 13(B). The baggage acceptance device 10 may also notify the customer that it is waiting to receive the change in a second notification manner that notifies the customer that the process is proceeding normally.

[0071] When a customer removes the change (when the sensor detects that the change has been removed), the luggage acceptance device 10 displays a receipt reception screen (not shown) on the customer side display unit 105 and prints and issues a receipt using the receipt printing unit 107.

[0072] The receipt reception screen (not shown) displays the same information as the label reception screen shown in FIG. 12(A). The baggage acceptance device 10 continues to display the receipt reception screen (except when the attendant call button BT109 is operated) until the customer removes the receipt (until the sensor detects the receipt removal). The baggage acceptance device 10 also notifies the customer on the clerk display unit 111 that the receipt is waiting to be received (while the receipt reception screen is displayed on the customer display unit 105) until the customer removes the receipt. The baggage acceptance device 10 may also notify the customer that the receipt is waiting to be received in a second notification manner that notifies the customer that the process is proceeding normally.

[0073] When the customer removes the receipt (when the sensor detects the removal of the receipt), the baggage acceptance device 10 determines whether the weighing value is zero. In other words, the baggage acceptance device 10 determines whether any baggage has been left behind on the weighing device 20. When the weighing value is not zero, the baggage acceptance device 10 displays a forgotten item warning screen such as that shown in FIG. 14(A) on the customer side display unit 105. When the weighing value is zero, the baggage acceptance device 10 displays a completion screen such as that shown in FIG. 15(A) on the customer side display unit 105.

[0074] The lost item warning screen shown in Fig. 14(A) displays a message MS190 warning about the lost item and includes an attendant call button BT109. When a customer picks up their baggage (when the weighing value becomes zero), the baggage acceptance device 10 displays a completion screen such as that shown in Fig. 15(A) on the customer side display unit 105.

[0075] The baggage acceptance device 10 continues to display the lost item warning screen until the weighing value reaches zero (except when the attendant call button BT109 is operated). Furthermore, the baggage acceptance device 10 notifies the fact that a lost item warning is in progress on the clerk display unit 111 as shown in Fig. 14(B) until the weighing value reaches zero (when the lost item warning screen is displayed on the customer display unit 105). The baggage acceptance device 10 may also notify the fact that a lost item warning is in progress using a third notification mode that calls attention.

[0076] The completion screen shown in Fig. 15(A) has a transaction start button BT200. When a predetermined time (e.g., 10 seconds) has elapsed since the completion screen began to be displayed, or when the transaction start button BT200 is operated before the predetermined time has elapsed since the completion screen began to be displayed, the baggage acceptance device 10 displays the initial screen shown in Fig. 4(A) on the customer side display unit 105.

[0077] Furthermore, when the baggage acceptance device 10 displays a completion screen on the customer side display unit 105, it notifies the customer that the transaction is complete on the store clerk side display unit 111, as shown in Fig. 15(B). Note that the baggage acceptance device 10 may also notify the customer that the transaction is complete in a second notification manner that notifies the customer that the transaction is proceeding normally.

[0078] Fig. 16(A) is an example of a display when the attendant call button BT109 is operated. For example, when the attendant call button BT109 is operated on the initial screen shown in Fig. 4(A), the baggage acceptance device 10 displays a small screen SG210 in front of the initial screen as shown in Fig. 16(A) (the same applies when the attendant call button BT109 is operated on another screen). The small screen SG210 has a Yes button BT211 that is operated to call an attendant and a No button BT212 that is operated not to call an attendant arranged on it. To prevent an attendant from being called even if the attendant call button BT109 is operated by mistake, the Yes button BT211 is operated again after operating the attendant call button BT109.

[0079] Furthermore, when the small screen SG210 is displayed on the customer-side display unit 105, the baggage acceptance device 10 notifies the customer that an attendant call is being selected on the clerk-side display unit 111, as shown in Fig. 16(B). Note that the baggage acceptance device 10 may notify the customer that an attendant call is being selected in a third notification manner that calls attention.

[0080] When the Yes button BT211 is operated on the small screen SG210, the baggage acceptance device 10 displays an attendant call screen (not shown) on the customer side display unit 105 and notifies the customer that an attendant is being called on the store clerk side display unit 111 (not shown). The baggage acceptance device 10 may notify the customer that an attendant is being called in a fourth notification manner (fourth background color (e.g., red)) that requests an attendant's response.

[0081] 17 and 18 are flowcharts showing an example of the operation of the baggage acceptance device 10. The flowchart in Fig. 18 is a continuation of the flowchart in Fig. 17. It is assumed that the baggage acceptance device 10 is waiting for a customer (on standby) at the start of the flowchart in Fig. 17. In the following explanation, the display on the store clerk display unit 111 will not be described.

[0082] Step S1: The baggage acceptance device 10 displays the initial screen (see FIG. 4(A)) on the customer side display unit 105. When the customer places the baggage on the weighing device 20, the process proceeds to step S2. Step S2: The baggage acceptance device 10 acquires the weight value from the weighing device 20. It is assumed that the weight value is 200 g. Then, the process proceeds to step S3. Step S3: The baggage acceptance device 10 stores the acquired weight value, and then proceeds to step S4.

[0083] Although not shown in the figures, the baggage acceptance device 10 may also acquire weighing values ​​from the weighing device 20 after step S3. For example, if the weighing value changes, the baggage acceptance device 10 acquires the changed weighing value from the weighing device 20. The baggage acceptance device 10 stores the weighing values ​​received after step S3 separately from the weighing value stored in step S3. For example, the baggage acceptance device 10 stores the weighing value acquired in step S2 as the initial weighing value in step S3, and stores the weighing value acquired after step S3 as the current weighing value (overwriting and storing it each time a weighing value is acquired after step S3).

[0084] Step S4: The baggage acceptance device 10 displays a baggage type selection screen (see FIG. 5(A)) on the customer side display unit 105. Then, the process proceeds to step S5. Step S5: The baggage acceptance device 10 accepts the selection of the baggage type. It is assumed that the baggage type accepted by the baggage acceptance device 10 is Type B. Then, the process proceeds to Step S6. Note that if an operation of the cancel button BT108 is accepted, the process returns to Step S1.

[0085] Step S6: The baggage acceptance device 10 displays a prohibited item presence confirmation screen (see FIG. 6(A)) on the customer side display unit 105. Then, the process proceeds to step S7. Step S7: The baggage acceptance device 10 accepts an operation to declare that there are no prohibited items (operation of the No Prohibited Items button BT127). Then, the process proceeds to step S8. If operation of the Cancel button BT108 is accepted, the process returns to step S1.

[0086] Step S8: The baggage acceptance device 10 displays a size confirmation screen (see FIG. 7(A)) on the customer side display unit 105. Then, the process proceeds to step S9. Step S9: The baggage acceptance device 10 accepts an operation (operation of the Yes button BT131) indicating that the baggage is the correct size (size within regulations). Then, the process proceeds to step S10. However, if an operation (operation of the No button BT132) indicating that the baggage is not the correct size is accepted, the process returns to step S4.

[0087] Step S10: The baggage acceptance device 10 displays a selection screen for express delivery, etc. (see FIG. 8(A)) on the customer side display unit 105. Then, the process proceeds to step S11. Step S11: The baggage acceptance device 10 accepts an operation to proceed with the process (operation of the Next button BT146). More specifically, if the customer wishes to change the initial state regarding whether or not express delivery is available or the quantity, the customer operates the Next button BT146 after making the change (after operating the Express Delivery Available button BT142 or the Quantity button BT144), and if the initial state is not to be changed, the customer simply operates the Next button BT146. Therefore, in the former case, the baggage acceptance device 10 accepts operation of the Next button BT146 after accepting operation of the Express Delivery Available button BT142 or the Quantity button BT144, and in the latter case, simply accepts operation of the Next button BT146. Next, the process proceeds to Step S12. Note that if operation of the Back button BT145 is accepted, the process returns to Step S4.

[0088] Step S12: The baggage acceptance device 10 determines whether the current weight value is the same as the original (original) weight value. In other words, the baggage acceptance device 10 determines whether the weight value has changed. For example, if the baggage acceptance device 10 has not stored the current weight value, or if the current weight value is stored and the current weight value is the same as the initial weight value, it determines that the current weight value is the same as the original weight value (the weight value has not changed), and if the current weight value is stored and the current weight value is different from the initial weight value, it determines that the current weight value is not the same as the original weight value (the weight value has changed). If the current weight value is the same as the original weight value (step S12: YES), proceed to step S16 in FIG. 18. If the current weight value is not the same as the original weight value (step S12: NO), proceed to step S13.

[0089] Step S13: The baggage acceptance device 10 displays a weight discrepancy warning screen (see FIG. 9(A)) on the customer side display unit 105. Then, the process proceeds to step S14. Step S14: The baggage acceptance device 10 accepts an operation to declare that re-weighing will be performed (operation of the re-weigh button BT157). Then, the process proceeds to step S15. After performing the above operation, the customer places the original baggage on the weighing device 20. If operation of the cancel button BT108 is accepted, the process returns to step S1. Step S15: As in step S12, the baggage acceptance device 10 determines whether the weight is the same as the original weight. If it is the same as the original weight (step S15: YES), the process proceeds to step S16 in FIG. 18. If it is not the same as the original weight (step S15: NO), the process returns to step S15. In other words, the weight discrepancy warning screen continues to be displayed until the customer places the original baggage on the weighing device 20, and the determination in step S15 is repeatedly executed. Note that if operation of the cancel button BT108 is accepted, the process returns to step S1.

[0090] Step S16: The baggage acceptance device 10 displays a payment method selection screen (see FIG. 10(A)) on the customer side display unit 105. Note that if the baggage acceptance device 10 accepts operation of the Next button BT146 after accepting operation of the Express Delivery Available button BT142 in step S11 (i.e., if the customer specifies express delivery), it displays a payment method selection screen showing the express delivery fee (290 yen) in the detailed information display area HR160 as shown in FIG. 10(A). The same applies to the payment details confirmation screen shown in FIG. 11(A), the label receipt screen shown in FIG. 12(A), and the change receipt screen shown in FIG. 13(A). Next, proceed to step S17. Step S17: The baggage acceptance device 10 accepts the selection of the payment method. Then, the process proceeds to step S18. If the operation of the back button BT145 is accepted, the process returns to step S10. Step S18: The baggage acceptance device 10 displays a payment operation screen (not shown) for each payment method. For example, if the baggage acceptance device 10 receives an operation to select cash payment (operation of the cash button BT162) in step S17, it displays a payment operation screen (not shown) for cash payment. Then, the process proceeds to step S19. Step S19: The baggage acceptance device 10 accepts payment operations by each payment method. For example, if the baggage acceptance device 10 accepts an operation to select cash payment in step S17, the baggage acceptance device 10 displays a payment operation screen for cash payment and accepts, for example, an operation to insert cash into the change dispenser 110. Next, the process proceeds to step S20.

[0091] Step S20: The baggage acceptance device 10 displays a payment details confirmation screen. For example, if the baggage acceptance device 10 receives an operation to select cash payment in step S17, it displays a payment details confirmation screen for cash payment (see FIG. 11(A)). Then, the process proceeds to step S21. Step S21: The baggage acceptance device 10 accepts a payment confirmation operation (operation of the Confirm button BT172). Then, the process proceeds to step S22. If an operation of the Return button BT145 is accepted, the process returns to step S16.

[0092] Step S22: The baggage acceptance device 10 displays a label receiving screen (see FIG. 12(A)) on the customer side display unit 105. Then, the process proceeds to step S23. Step S23: The baggage acceptance device 10 prints and issues labels. As described above, when printing and issuing multiple labels for multiple pieces of baggage, the baggage acceptance device 10 prints and issues multiple labels for each set. Next, proceed to step S24. Note that it is sufficient that the label receipt screen is displayed on the customer display unit 105 when the labels have been issued (or immediately after the labels have been issued), and the baggage acceptance device 10 may start printing labels before the label receipt screen is displayed.

[0093] Step S24: If there is change, the baggage acceptance device 10 displays a change receipt screen (see FIG. 13(A)). Then, the process proceeds to step S25. If there is no change, the process proceeds from step S24 to step S26. Step S25: If there is change, the baggage acceptance device 10 dispenses the change. Then, the process proceeds to step S26.

[0094] Step S26: The baggage acceptance device 10 displays a receipt reception screen (not shown), and then proceeds to step S27. Step S27: The baggage acceptance device 10 prints and issues a receipt. Then, proceed to step S28. Note that it is sufficient that the receipt reception screen is displayed on the customer display unit 105 when the receipt has been issued (or immediately after the receipt has been issued), and the baggage acceptance device 10 may start printing the receipt before the receipt reception screen is displayed.

[0095] Step S28: The baggage acceptance device 10 determines whether the weighing value is zero. In other words, the baggage acceptance device 10 determines whether any baggage has been left behind on the weighing device 20 (platform 213a). If the weighing value is zero (Step S28: YES), proceed to Step S31. If the weighing value is not zero (Step S28: NO), proceed to Step S29.

[0096] Step S29: The baggage acceptance device 10 displays a forgotten item warning screen (see FIG. 14(A)). Then, the process proceeds to step S30. The customer removes the baggage from the weighing device 20. Step S30: As in step S28, the baggage acceptance device 10 determines whether the weighed value is zero. If the weighed value is zero (step S30: YES), the process proceeds to step S31. If the weighed value is not zero (step S30: NO), the process returns to step S30. In other words, the forgotten item warning screen continues to be displayed until the customer removes their baggage from the weighing device 20, and the determination in step S30 is repeatedly executed. Step S31: The baggage acceptance device 10 displays a completion screen (see FIG. 15(A)), and then this flowchart ends.

[0097] As shown in the above flowchart, the baggage acceptance device 10 prints and issues a label (step S23 in FIG. 18), then dispenses the necessary change (step S25), and then prints and issues a receipt (step S27). As described above, the label serves as a sort of certificate indicating that the fee has been paid, and must be affixed to the baggage. Therefore, the label is printed and issued before the change is dispensed or the receipt is issued, and the subsequent processing (dispensing change, etc.) is not performed until the removal of the issued label is detected, so that the label, which serves as a certificate, is not forgotten to be affixed to the baggage. In this regard, in addition to the label receiving screen (FIG. 12(A)), a label affixing instruction image GA182 is also displayed on the change receiving screen (FIG. 13(A)) and the receipt receiving screen (not shown) to prevent forgetting to affix a label to the baggage. The label attachment instruction image GA182 may be an animation (for example, an animation showing how images resembling labels (reference symbols A and B in the figures) are attached). Since FIGS. 12 and 13 show an example of Type B, the label attachment instruction image GA182 is displayed showing how a label is attached to a flat package resembling an envelope as a typical example of Type B. However, the label attachment instruction image GA182 may be displayed according to the package type (the label attachment instruction image GA182 displayed may be different depending on the package type). For example, since Type C is often a box-like package, the label attachment instruction image GA182 may be displayed showing how a label is attached to a three-dimensional package resembling a box (a perspective view of the package). In other words, the package acceptance device 10 clearly displays how and where a label (a waybill, which will be described later) should be attached according to the package type. Also, the appropriate affixing position indicated (displayed) by the affixing instruction image GA182 may be changed depending on the type of label (label according to package type, label for expedited delivery, etc.).

[0098] Furthermore, when a payment confirmation operation is accepted on the payment details confirmation screen (FIG. 11(A)) (step S21 in FIG. 18), the process proceeds as follows: printing and issuing a label (step S23) → dispensing the necessary change (step S25) → printing and issuing a receipt (step S27). However, if the process stops due to an equipment error or the like, the following measures may be taken depending on the progress of the process. For example, if the printing and issuing (removal) of the label is completed normally but the necessary change cannot be dispensed (if there is a problem with the change dispenser 110), an error is reported (for example, error information is sent to the management device, a warning is issued by a sign pole), and after an attendant responds, the necessary change is dispensed from the change dispenser 110 (for example, the operation when the reason the change could not be dispensed was due to insufficient change and the shortage is resolved by the attendant's action), or the necessary change is handed over (the operation when the reason the change could not be dispensed was not due to a problem such as insufficient change and the problem is not resolved immediately). Alternatively, the necessary change may be dispensed from the change dispenser 110 of another baggage acceptance device 10 on the LAN. That is, the baggage acceptance device 10 may receive a change dispensing command (information) from another baggage acceptance device 10 and dispense the change. Also, if the process up to dispensing (removing) the necessary change is completed normally but printing and issuing a receipt is not possible (if there is a problem with the receipt printing unit 107), an error is reported, and after an attendant responds, the receipt is printed and issued from the receipt printing unit 107 of the baggage acceptance device 10 (operation when the receipt could not be printed and issued because of a shortage of receipt paper and the shortage of receipt paper is resolved), or the receipt is printed and issued from the receipt printing unit 107 of another baggage acceptance device 10 on the LAN (operation when the receipt could not be printed and issued because of a problem such as a shortage of receipt paper and the situation is not resolved immediately). That is, the baggage acceptance device 10 may receive a print command (print information) from another baggage acceptance device 10 and print and issue a receipt. The same applies to printing and issuing labels.

[0099] When the baggage acceptance device 10 receives an operation to call an attendant (operation of the attendant call button BT109 arranged on the initial screen, etc.), it displays a small screen SG210 (see FIG. 16(A)) in front of the screen.

[0100] (Select region) The baggage acceptance device 10 may accept a region selection. For example, the baggage acceptance device 10 may display a region selection screen that allows a region to be selected between the initial screen shown in Fig. 4(A) and the payment method selection screen shown in Fig. 10(A), and accept an operation to select a region on the region selection screen. Alternatively, a region selection area that allows a region to be selected may be provided on any of the screens from the initial screen shown in Fig. 4(A) to the payment method selection screen shown in Fig. 10(A), and the baggage acceptance device 10 may accept an operation to select a region in the region selection area.

[0101] The region selection screen (or region selection area) may accept the selection of both the sender region and the consignee (delivery destination) region, or the selection of the sender region may be omitted and only the selection of the consignee region may be accepted. In other words, the sender region may be the region to which the installation location of the baggage acceptance device 10 (store T) belongs. If the sender region is the region to which store T belongs, the selection of the sender region may be omitted and only the selection of the consignee region may be accepted by registering (storing) the region to which store T belongs in the baggage acceptance device 10. Note that, assuming a case in which the package is returned to the sender for some reason (for example, the consignee is not present), the input (selection) of the sender's address / residence may be accepted instead of or in addition to the region to which the installation location of the baggage acceptance device 10 (store T) belongs.

[0102] The baggage acceptance device 10 may display required time according to region. For example, the baggage acceptance device 10 may display required time information according to region on the region selection screen (or region selection area), or may provide a required time display button for displaying required time information according to region on the region selection screen (or region selection area). Furthermore, the baggage acceptance device 10 may similarly display required time information according to region by baggage type, required time information according to region by availability of express delivery, and required time information according to region by baggage type by availability of express delivery.

[0103] Furthermore, charges may be set according to the region. For example, charges may be set according to the delivery distance determined from the region of the sender (the region to which store T belongs) and the region of the consignee (delivery destination). Specifically, charges may be set according to the region by package type and weight (charges according to the delivery distance; the same applies below), charges according to the region by whether or not express delivery is available, or charges according to the region by package type and weight and whether or not express delivery is available. "By package type and weight..." may be omitted and simply stated as "by package type..." (for example, charges according to the region by package type and weight may be charges according to the region by package type). When charges according to the region are set, the package acceptance device 10 may display fee information according to the region on the region selection screen (or region selection area), or a fee display button for displaying fee information according to the region may be placed on the region selection screen (or region selection area).

[0104] (Select date and time) The baggage acceptance device 10 may accept the selection of a date and time instead of or in addition to the selection of a region. For example, the baggage acceptance device 10 may display a date and time selection screen between the initial screen shown in FIG. 4(A) and the payment method selection screen shown in FIG. 10(A) that allows the selection of a date and time, and accept an operation to select a date and time on the date and time selection screen. Alternatively, a date and time selection area that allows the selection of a date and time may be provided on any of the screens from the initial screen shown in FIG. 4(A) to the payment method selection screen shown in FIG. 10(A), and the baggage acceptance device 10 may accept an operation to select a date and time in the date and time selection area. The date and time selection screen (or date and time selection area) accepts the selection of the date and time (or day and time zone) for delivery to the delivery destination.

[0105] A fee may be set according to the date and time. For example, in relation to the above-mentioned express delivery, an additional fee may be set if the selected date and time is early, such as tomorrow, if the selected time (time zone) is early morning or after evening, or if the selected date is a specific day (Golden Week, Obon holiday, New Year's, etc.). Specifically, fees may be set according to the date and time for each package type and weight, or according to the date and time for each region, or according to the date and time for each package type and weight and region. "By package type and weight..." may simply be "by package type..." without the "by weight" part (for example, a fee according to the date and time for each package type and weight may be a fee according to the date and time for each package type). When fees according to the date and time are set, the package acceptance device 10 may display fee information according to the date and time on the date and time selection screen (or date and time selection area), or a fee display button for displaying fee information according to the date and time may be provided on the date and time selection screen (or date and time selection area).

[0106] The embodiment has been described above, and according to the embodiment, the customer himself can preferably accept delivery.

[0107] Although it has been explained that the baggage acceptance device 10 and the weighing device 20 are installed in store T, the location where the baggage acceptance device 10 and the weighing device 20 are installed is not limited to a store (business premises) of a business that delivers luggage (a shipping company including a post office), or a retail store that is affiliated with the business and accepts luggage delivered by the business, but may also be a place where luggage can be delivered (reception counter, reception corner) such as a hotel or other accommodation facility, leisure facility, hospital, event venue (whether permanent or temporary), inside an airport, inside a train station, etc.

[0108] Although the embodiments have been described above, the above embodiments are merely examples, and the specific configurations are not limited to the above embodiments, and designs within the scope of the gist of the invention are also included. For example, the following (1) to (17) may be used. Furthermore, the following (1) to (17) may be combined as appropriate.

[0109] (1) In the above embodiment, when printing and issuing multiple labels for multiple packages, the baggage acceptance device 10 has been described as printing and issuing multiple labels for each set. However, instead of printing and issuing multiple labels for each set, labels of the same type may be printed and issued together. For example, if there are five Type B packages (five pieces) of the same weight and all five packages have selected expedited delivery, five Type B labels may be printed and issued, followed by five expedited delivery labels. The baggage acceptance device 10 may be configured to accept a selection of whether to print and issue multiple labels for each set or to print and issue labels of the same type together.

[0110] (2) In the above embodiment, an example was described in which the baggage acceptance device 10 printed and issued a label according to the baggage type and a label for expedited delivery, but the labels issued by the baggage acceptance device 10 are not limited to this. For example, the baggage acceptance device 10 may print and issue a label indicating that the item is for fragile items, a label indicating that the item is for precision machinery, a label indicating that the item is upside down, etc. In other words, the baggage acceptance device 10 may issue labels that are not equivalent to stamps (such as labels indicating that the item is for fragile items) in addition to labels that are equivalent to stamps (such as labels according to the baggage type).

[0111] (3) In relation to (2) above, the luggage acceptance device 10 may display a screen to confirm whether the item is fragile, a precision machine, or upside down (a screen to specify whether each applies).

[0112] (4) In relation to (2) and (3) above, the baggage acceptance device 10 may issue labels of different sizes depending on the size of the baggage. For example, an S-size expedited delivery label may be printed and issued for a small-size baggage, an M-size expedited delivery label may be printed and issued for a medium-size baggage, and an L-size expedited delivery label may be printed and issued for a large-size baggage.

[0113] (5) In the above embodiment, the baggage acceptance device 10 has been described as printing and issuing labels to be affixed to packages. However, instead of or in addition to labels, it may print and issue waybills to be affixed to packages. Waybills serve as slips for delivering products to specified destinations and, like labels equivalent to stamps (e.g., labels corresponding to package types), must be affixed to packages. Therefore, when printing and issuing waybills, the baggage acceptance device 10 may print and issue the waybill before dispensing change or issuing a receipt to prevent forgetting to affix the waybill to the package, and may proceed to subsequent processing (dispensing change, etc.) after detecting that the issued waybill has been removed. Furthermore, when printing and issuing waybills instead of labels, the baggage acceptance device 10 may print and issue waybills with functions equivalent to stamps (e.g., waybills printed with a notice that the fee has been paid, or waybills that indicate that the fee has been paid).

[0114] (6) In relation to the above (2) to (5), the labels and shipping labels to be affixed to the packages may be printed and issued by a separate printer. In other words, the package acceptance device 10 may be capable of communicating with a separate printer, and may cause the separate printer to print and issue labels and shipping labels instead of or in addition to the built-in printer (label printing unit 108).

[0115] (7) In relation to (3) above, the baggage acceptance device 10 may be configured to accept input (or selection, specification) of the contents of the baggage (for example, tableware, mechanical wristwatch, etc.). For example, the baggage acceptance device 10 may be configured to accept input (or selection, specification) of the contents of the baggage in the check for undeliverable items (prohibited item presence confirmation screen in FIG. 6(A)).

[0116] (8) In the above embodiment, an example was described in which the presence or absence of express delivery and the quantity were designated on the same screen (the designation screen in FIG. 8(A)), but these may also be designated on separate screens.

[0117] (9) In the above embodiment, the order of the screens (or operations) is described as the order shown in (a) below, but the order is not limited to this. For example, the order may be the order shown in (b) or (c) below. (a) Initial screen (Fig. 4(A)) → Weighing → Package type selection screen (Fig. 5(A)) → Prohibited items confirmation screen (Fig. 6(A)) → Size confirmation screen (Fig. 7(A)) → Expedited delivery / quantity specification screen (Fig. 8(A)) → Weight discrepancy warning screen (Fig. 9(A)) → Payment method selection screen (Fig. 10(A)) →... (b) Initial screen (Fig. 4(A)) → Weighing → Package type selection screen (Fig. 5(A)) → Size confirmation screen (Fig. 7(A)) → Prohibited items confirmation screen (Fig. 6(A)) → Expedited delivery and quantity specification screen (Fig. 8(A)) → Weight discrepancy warning screen (Fig. 9(A)) → Payment method selection screen (Fig. 10(A)) →... (c) Initial screen (Fig. 4(A)) → Prohibited items confirmation screen (Fig. 6(A)) → Weighing → Package type selection screen (Fig. 5(A)) → Size confirmation screen (Fig. 7(A)) → Expedited delivery / quantity specification screen (Fig. 8(A)) → Weight discrepancy warning screen (Fig. 9(A)) → Payment method selection screen (Fig. 10(A)) →...

[0118] As shown in (c), weighing does not necessarily have to start on the initial screen. In addition, in the order of this embodiment (a) above), the luggage type selection screen, the prohibited items presence confirmation screen, and the size confirmation screen are displayed in the following order: luggage type selection screen → prohibited items presence confirmation screen → size confirmation screen (the order of luggage type selection, confirmation of prohibited items, and luggage size confirmation is such that the luggage type is selected first, then the presence or absence of prohibited items is confirmed, and finally the luggage size is confirmed). This order is rational. Since the luggage type selection (i.e., whether the luggage can be handled by the luggage acceptance device 10) can be easily determined by the placement of the luggage, it is performed first. If the luggage is determined to be prohibited after the size confirmation, the size confirmation process would be wasted. Therefore, the presence or absence of prohibited items is confirmed after the luggage type selection.

[0119] (10) This is also related to (9) above, but when a region selection screen that allows the selection of a region and a date and time selection screen that allows the selection of a date and time are displayed, in (a), (b), and (c) of (9) above, the region selection screen and / or date and time selection screen may be displayed at the latest by the time the payment method selection screen is displayed. As an example, in (b) of (9) above, the region selection screen may be displayed immediately after the initial screen, and the order may be initial screen → region selection screen → weighing → package type selection screen → size confirmation screen → prohibited item presence / absence confirmation screen → specification screen for specifying expedited delivery and quantity → date and time selection screen → (weight discrepancy warning screen) → payment method selection screen → ...

[0120] (11) This is also related to (9) and (10) above, but the display of some screens may be omitted. For example, the display of the size confirmation screen ( FIG. 7(A) ) may be omitted. For example, an imaging unit (referred to as an upper camera) that captures an image of the platform 213a of the weighing device 20 from above may be used to capture an image of the luggage placed on the platform 213a from above and measure the size (length, width) of the luggage. When the imaging unit is used, the display of the size confirmation screen ( FIG. 7(A) ) may be omitted. In other words, when a luggage is placed on the platform 213a, the weight and size (length, width) of the luggage may be automatically measured, and a luggage type selection screen ( FIG. 5(A) ) may be displayed on which one or more luggage types corresponding to the measurement results (weight, length, width) can be selected, and the subsequent confirmation of the size (length, width) may be omitted. Note that the luggage acceptance device 10 may be equipped with an upper camera, or the weighing device 20 may be equipped with an upper camera. Alternatively, an upper camera may be provided separately from the luggage acceptance device 10 or the weighing device 20. The same applies to the side and diagonally upward cameras described below.

[0121] Also, the display of the completion screen (FIG. 15(A)) may be omitted. In other words, the completion screen may not be provided, and if the weighed value is zero (step S28 (YES), step S30 (YES)), the screen may transition to the initial screen (FIG. 4(A)).

[0122] (12) This is also related to (11) above, but a camera (referred to as a horizontal / diagonal-upper camera) that captures images of luggage placed on platform 213a of weighing device 20 from the side or from diagonally above may be used to capture images of the luggage placed on platform 213a from the side or from diagonally above, thereby measuring the size (thickness) of the luggage. In other words, the upper camera and the horizontal / diagonal-upper camera may be used together, and when luggage is placed on platform 213a, the weight and size (length, width, thickness) of the luggage may be automatically measured, and a luggage type selection screen ( FIG. 5(A) ) may be displayed on which one or more luggage types corresponding to the measurement results (weight, length, width, thickness) can be selected. In this case, confirmation of thickness is also unnecessary. Note that the size (length, width, thickness) of the luggage may be measured using the horizontal / diagonal-upper camera without using the upper camera.

[0123] (13) In the above embodiment, the baggage acceptance device 10 was described as displaying various information (such as an available status, a status indicating that a baggage type is being selected, image GA116, etc.) on the clerk-side display unit 111. However, the baggage acceptance device 10 may also display a button (a button operated by an attendant) on the clerk-side display unit 111. For example, the baggage acceptance device 10 may display a pause button on the clerk-side display unit 111. If the pause button on the clerk-side display unit 111 is operated when the initial screen is displayed on the customer-side display unit 105 (when there is no customer), the baggage acceptance device 10 may immediately transition to a maintenance state (displaying "pause" or "under maintenance" on the customer-side display unit 105). If the pause button on the clerk-side display unit 111 is operated when a screen other than the initial screen is displayed on the customer-side display unit 105 (when there is a customer), the baggage acceptance device 10 may transition to a maintenance state after the transaction is completed. Note that the operation by the attendant in the maintenance state may be performed on the customer-side display unit 105, and if performed on the customer-side display unit 105, the customer-side display unit 105 may display a maintenance screen without displaying "inactive" or "under maintenance." Note that a pause button may be displayed on the screen of another device (for example, a management device), and the other device whose pause button has been operated may send a pause command (information) to the baggage acceptance device 10. If the baggage acceptance device 10 receives a pause command while displaying the initial screen, it may immediately transition to the maintenance state, and if the pause command is received while displaying a screen other than the initial screen, it may transition to the maintenance state after the transaction is completed.

[0124] (14) In the above embodiment, if the weighed value (current weighed value) at the time when processing proceeds from the specified screen (FIG. 8(A)) (the time after operating the Next button BT146) does not match the initial weighed value (i.e., the initial weighed value stored in step S3), the weight discrepancy warning screen (FIG. 9(A)) is displayed, and if the weight discrepancy warning screen is displayed, it is necessary to operate the Reweigh button BT157 and then re-place the item (or operate the Reweigh button BT157 after re-placing the item) so that the weighed value after placement (new current weighed value) matches the initial weighed value. In other words, when processing proceeds from the specified screen, the item that was placed while the initial screen was displayed may no longer be placed on the weighing device 20, or another item may be placed on the weighing device 20 instead of or in addition to the item that was initially weighed. Therefore, the user is prompted to confirm the original item again. However, there are cases where the customer's initial placement is incorrect (the initial weighing value itself is incorrect), such as when three documents (baggage) are placed on top of each other. If the initial placement is incorrect, not only the fee but also the selectable baggage types may change. On the other hand, even if the customer realizes and corrects the initial placement error, the initial weighing value is not overwritten, and a weight discrepancy warning screen is displayed. To prevent such cases, a button for correcting the initial placement error (initial placement error button) may be provided on the weight discrepancy warning screen, and when this button is pressed, the process may return to step S3 (overwriting and updating the initial weighing value). To prevent the above-mentioned mistake, a message may be displayed on the initial screen stating that only one baggage should be placed on the weighing device 20, even if there are multiple identical bags. Furthermore, a message may be displayed on the screen after weighing (e.g., the baggage type selection screen) to confirm that only one baggage is placed on the weighing device 20.

[0125] (15) In the above embodiment, the configuration in which payment terminal 109 includes a reading unit, a display unit, an operation unit, and a communication unit has been described, but payment terminal 109 may not include some or all of the display unit, operation unit, and communication unit. Note that if payment terminal 109 does not include a display unit, customer-side display unit 105 may display various information related to the non-cash payment process; if payment terminal 109 does not include an operation unit, customer-side display unit 105 may accept various operations related to the non-cash payment process; and if payment terminal 109 does not include a communication unit, second communication unit 116 may send and receive various information related to the non-cash payment process.

[0126] (16) In the above embodiment, the positional relationship between the receipt printing unit 107 and the label printing unit 108 was described as the label printing unit 108 being located closer to the weighing device 20 (the weighing device 20 being installed next to the label printing unit 108). However, the positional relationship between the receipt printing unit 107 and the label printing unit 108 may be changed as appropriate. That is, the receipt printing unit 107 (or the receipt printing unit constituting the receipt printing unit 107) and the label printing unit 108 (or the label printing unit constituting the label printing unit 108) may both be detachable from the baggage acceptance device 10 (housing) and may be attached (installed) on either the left or right side. This allows for flexible adaptation to installation situations. That is, depending on the floor layout of the store, the drop box 30 may be installed on the left side as viewed from the customer side (the opposite side from FIG. 1). In such a case, the label printing unit 108 may be located closer to the drop box 30 (on the left side).

[0127] (17) In the above embodiment, the baggage acceptance device 10 and the weighing device 20 are separate entities, but they may be integrated. That is, a single device may be used that has the functions of the baggage acceptance device 10 and the weighing device 20. In other words, the baggage acceptance system may be configured as a single device.

[0128] The embodiments will be summarized below. [Technical field] The present invention relates to a baggage acceptance device. [Background technology] A system for accepting parcel deliveries without the presence of an attendant is known (see, for example, Patent Document 1). [Prior art document] [Patent documents] [Patent Document 1] Japanese Patent Application Laid-Open No. 10-040463 [Summary of the Invention] [Problem to be solved by the invention] However, there is room for improvement as the system does not sufficiently consider the customer's own operation. The present invention has been made in consideration of such circumstances, and its purpose is to provide a technology that allows customers to conveniently accept deliveries themselves. [Means for solving the problem] (A1) In order to solve the above-mentioned problems, one aspect of the present invention is a luggage acceptance device that accepts luggage to be delivered by operation of a customer, and is equipped with a registration means for registering luggage to be delivered, an issuing means for printing and issuing a label (e.g., a luggage label) to be affixed to the luggage registered by the registration means, a detection means for detecting that the label issued by the issuing means has been removed, and a settlement means that can accept the insertion of coins as a delivery fee and dispense change if there is change, and is a luggage acceptance device characterized in that, if there is change, the settlement means dispenses the change after detecting that the label has been removed by the detection means. The package acceptance device (A1) allows customers to conveniently accept deliveries themselves. For example, it is possible to prevent customers from forgetting to remove or attach labels to packages.

[0129] (A2) A luggage acceptance device as described in A1, comprising an acquisition means for acquiring a weighing value from a weighing means for weighing luggage to be delivered, and a display means for displaying a selection screen (for example, the luggage type selection screen in Figure 5(A)) for selecting the type of luggage or delivery (for example, luggage type) as one of the screens capable of accepting operations, wherein the display means displays the selection screen on which the type of luggage or delivery corresponding to the weighing value of the luggage weighed by the weighing means can be selected. The parcel acceptance device (A2) allows customers to conveniently accept deliveries. For example, because the available options are limited to the most suitable options, unnecessary selections can be prevented.

[0130] (A3) The display means is a luggage acceptance device described in A2, characterized in that it displays an initial screen (for example, the initial screen of Figure 4(A)) before a customer operates it, and when the weighing means weighs luggage while the initial screen is being displayed, it displays the selection screen instead of the initial screen. The baggage acceptance device of (A3) above allows customers to conveniently accept deliveries themselves. For example, the process can be easily carried out starting from weighing the baggage.

[0131] (A4) The display means is a luggage acceptance device described in A2 or A3, characterized in that after payment is completed, a transaction completion screen (e.g., the completion screen in Figure 15(A)) or an initial screen (e.g., the initial screen in Figure 4(A)) is displayed on the condition that the weighing value becomes zero. The baggage acceptance device (A4) allows customers to conveniently accept deliveries themselves, and can prevent customers from forgetting to leave or insert their bags, for example.

[0132] (A5) A luggage acceptance device as described in any of A2 to A4, characterized in that the display means include a customer side display means (e.g., customer side display unit 105) and a store clerk side display means (e.g., store clerk side display unit 111), and the store clerk side display means displays the status of operations on the customer side display means (see Figure 4(B), Figure 5(B), ..., Figure 16(B)). The above-mentioned (A5) baggage acceptance device allows customers to conveniently accept deliveries themselves. For example, if the process gets stuck, it becomes easier for store staff (staff) to provide support (the store staff can easily check the customer's situation).

[0133] (A6) A luggage acceptance device as described in A1, characterized in that it comprises an acquisition means (e.g., a first communication unit 115) that acquires a weighing value from a weighing means that weighs the luggage to be delivered, a selection means that selects the type of luggage or delivery, and a switching means that switches the types of luggage or delivery that can be selected by the selection means, and the switching means switches the types of luggage or delivery that can be selected by the selection means according to the weighing value of the luggage weighed by the weighing means (i.e., switches the types of luggage or delivery that can be selected to those according to the weighing value). The parcel acceptance device (A6) allows customers to accept deliveries in a suitable manner. For example, the device switches to a suitable option, preventing unnecessary selections.

[0134] (B1) In order to solve the above-mentioned problems, another aspect of the present invention is a luggage acceptance system that accepts luggage to be delivered in response to a customer's operation, and is equipped with a weighing means that weighs the luggage to be delivered, and a display means that displays a selection screen for selecting the type of luggage or delivery as one of the screens that can accept operations, and is characterized in that the display means displays the selection screen that allows the user to select the type of luggage or delivery that corresponds to the weight value of the luggage weighed by the weighing means. According to the package acceptance system (B1) above, customers themselves can accept deliveries in a suitable manner. For example, because the available options are limited to suitable options, unnecessary selections can be prevented.

[0135] (B2) The luggage acceptance system described in B1 is characterized in that the display means displays an initial screen before a customer operates it, and when the weighing means weighs luggage while the initial screen is being displayed, the display means displays the selection screen instead of the initial screen. According to the package acceptance system of (B2) above, the customer himself can conveniently accept the delivery. For example, the process can be easily carried out from weighing the package.

[0136] (B3) The baggage acceptance system according to B1 or B2, wherein the display means displays a transaction completion screen or an initial screen on the condition that the weighed value becomes zero after the settlement is completed. According to the package acceptance system of (B3) above, customers themselves can conveniently accept deliveries, and it is possible to prevent, for example, forgetting to leave or put in packages.

[0137] (B4) A luggage acceptance system as described in any of B1 to B3, characterized in that the display means comprises a customer side display means and a store clerk side display means, and the store clerk side display means displays the status of operations on the customer side display means. The parcel acceptance system described above in (B4) allows customers to conveniently accept deliveries themselves. For example, if the process gets stuck, it becomes easier for the customer to get support from a store clerk (clerk) (the store clerk can easily check the customer's situation).

[0138] (C1) In order to solve the above-mentioned problems, another aspect of the present invention, a luggage acceptance system, is a luggage acceptance system that accepts luggage to be delivered by operation of a customer, and is equipped with a weighing means for weighing the luggage to be delivered, a selection means for selecting the type of luggage or delivery, and a switching means for switching between the types of luggage or delivery selectable by the selection means, characterized in that the switching means switches between the types of luggage or delivery selectable by the selection means in accordance with the weight value of the luggage weighed by the weighing means. According to the parcel acceptance system of (C1) above, the customer himself can carry out delivery acceptance in a suitable manner. For example, by switching to a suitable option, it is possible to prevent unnecessary selections from being made.

[0139] A program for implementing the baggage acceptance device 10, weighing device 20, etc. described above may be recorded on a computer-readable recording medium and loaded into a computer system for execution. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. The term "computer-readable recording medium" also refers to portable media such as flexible disks, optical magnetic disks, ROMs, and CD-ROMs, as well as storage devices such as hard disks built into a computer system. The term "computer-readable recording medium" also includes devices that retain a program for a certain period of time, such as volatile memory (RAM) within a computer system that acts as a server or client when the program is transmitted via a network such as the Internet or a communication line such as a telephone line. The program may also be transmitted from a computer system storing the program in a storage medium to another computer system via a transmission medium or by transmission waves within the transmission medium. The term "transmission medium" used to transmit the program refers to a medium capable of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may also be used to implement some of the functions described above. Furthermore, the above-mentioned functions may be realized in combination with a program already recorded in the computer system, that is, a so-called differential file (differential program). [Explanation of symbols]

[0140] 10: Baggage acceptance device, 20: Weighing device, 101: CPU, 102: ROM, 103: RAM, 104: Hard disk, 105: Customer side display unit, 107: Receipt printing unit, 108: Label printing unit, 109: Payment terminal, 110: Change dispenser, 111: Clerk side display unit, 112: Audio output unit, 115: First communication unit, 116: Second communication unit, 201: CPU, 202: ROM, 203: RAM, 205: Display unit, 206: Operation unit, 213: Weighing unit, 215: Communication unit

Claims

1. A luggage acceptance device that accepts luggage to be delivered by operation of a customer, A registration means for registering a package to be delivered; an acquisition means for acquiring a weight value from a weighing means for weighing a package to be delivered; a display means for displaying a selection screen for selecting a type of package or delivery as one of the screens capable of accepting operations; issuing means for printing and issuing labels to be affixed to the packages registered by the registration means; a detection means for detecting that the label issued by the issuing means has been removed; It is a settlement means that can accept currency as a delivery fee and can give out change if there is any. Equipped with The display means displaying the selection screen on which the type of cargo or delivery can be selected according to the weight value of the cargo weighed by the weighing means; The settlement means When there is change, the baggage acceptance device discharges the change after detecting that the label has been removed by the detection means.

2. The display means 2. The baggage acceptance device according to claim 1, wherein an initial screen is displayed before a customer operates the device, and when the weighing means weighs a baggage while the initial screen is displayed, the selection screen is displayed instead of the initial screen.

3. The display means 3. The baggage acceptance device according to claim 1, wherein after the settlement is completed, a transaction completion screen or an initial screen is displayed on the condition that the weighed value becomes zero.

4. The display means includes a customer side display means and a store clerk side display means, The store clerk side display means 4. The baggage claim device according to claim 1, wherein the status of operation on the customer side display means is displayed.

5. A program for causing a luggage acceptance device that accepts luggage to be delivered by customer operation to function as a computer, The computer a registration means for registering packages to be delivered; an acquisition means for acquiring a weighing value from a weighing means for weighing a package to be delivered; a display means for displaying a selection screen for selecting a type of package or delivery as one of the screens capable of accepting operations; issuing means for printing and issuing labels to be affixed to the packages registered by the registration means; a detection means for detecting that the label issued by the issuing means has been removed; A payment method that can accept currency as a delivery fee and provide change if there is any It functions as The display means displaying the selection screen on which the type of cargo or delivery can be selected according to the weight value of the cargo weighed by the weighing means; The settlement means If there is change, the change is discharged after the detection means detects that the label has been removed. A program characterized by:

Images