Work planning support device and program

Abstract

To improve convenience for employers such as shift managers and job seekers such as applicants for one-time work.SOLUTION: A work planning support device includes: a work plan generation unit for generating work plan information including one-time work schedule information indicating a work schedule of a one-time worker under a one-time work contract and regular work schedule information indicating a work schedule of a regular worker under a regular work contract.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a work schedule support device and a program. [Background technology]

[0002] Conventionally, techniques for matching employers and job seekers have been disclosed (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2002-73868 Summary of the Invention [Problem to be solved by the invention]

[0004] In such a matching system, when applying for a job, a job seeker prepares a resume summarizing his or her work history. Employers also prepare information such as working conditions to be presented to job seekers. It would be convenient if the effort required to prepare such documents could be reduced, for example, by using a computer to assist with the process.

[0005] An object of the present invention is to provide a work schedule support device and program that can improve convenience for employers such as shift managers and job seekers such as applicants for one-off work. [Means for solving the problem]

[0006] One aspect of the present invention is a work plan support device that includes a work plan generation unit that generates work plan information including one-off work schedule information that indicates the work schedules of one-off workers under one-off work contracts and regular work schedule information that indicates the work schedules of regular workers under regular work contracts.

[0007] One aspect of the present invention is a program for causing a computer to generate work plan information including one-off work schedule information indicating the work schedules of one-off workers under one-off work contracts and regular work schedule information indicating the work schedules of regular workers under regular work contracts. [Effects of the Invention]

[0008] According to the present invention, it is possible to improve convenience for employers such as shift managers and job seekers such as applicants for one-off work. [Brief explanation of the drawings]

[0009] [Figure 1] FIG. 1 is a diagram illustrating an example of the configuration of a shift management system according to a first embodiment. [Figure 2] FIG. 1 is a diagram illustrating an example of a functional configuration of a shift management system according to an embodiment of the present invention. [Figure 3] FIG. 2 is a diagram showing an example of the flow of operation of the shift management system of the present embodiment. [Figure 4] FIG. 10 is a diagram illustrating an example of a shift schedule screen according to the present embodiment. [Figure 5] FIG. 10 is a diagram illustrating an example of a recruitment screen for one-off work according to the present embodiment. [Figure 6] FIG. 10 is a diagram showing an example of a one-off worker resume screen according to the present embodiment. [Figure 7] FIG. 10 is a diagram showing an example of a one-off worker hiring decision screen according to the present embodiment. [Figure 8] FIG. 10 is a diagram showing an example of a one-off worker hiring notification screen according to the present embodiment. [Figure 9] FIG. 10 is a diagram showing an example of a one-off worker shift display according to the present embodiment. [Figure 10] FIG. 10 is a diagram showing an example of a regular worker recruitment proposal screen according to the present embodiment. [Figure 11] FIG. 10 is a diagram illustrating an example of the functional configuration of a shift management system according to a second embodiment. [Figure 12] FIG. 10 is a diagram showing an example of the flow of operations of the shift management system when an operation by a shift manager is the starting point. [Figure 13] This is a diagram showing an example of the operational flow of a shift management system when the operation of an applicant for a one-off shift is the starting point. DETAILED DESCRIPTION OF THE INVENTION

[0010] The shift management system 1 of this embodiment will be described with reference to the drawings. The embodiment described below is merely an example, and the embodiment to which the present invention is applied is not limited to the following embodiment. In all the drawings for explaining the embodiments, the same reference numerals are used for components having the same functions, and repeated explanations will be omitted. Furthermore, in this application, "based on XX" means "based on at least XX," and includes cases where it is based on other elements in addition to XX. Furthermore, "based on XX" is not limited to cases where XX is used directly, but also includes cases where it is based on XX that has been calculated or processed. "XX" is any element (for example, any information).

[0011] [First embodiment] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. 1 is a diagram showing an example of the configuration of a shift management system 1 according to the first embodiment. The shift management system 1 includes a terminal device 10, a work plan support device 20, and a work plan information storage device 30.

[0012] The terminal device 10 is a computer device used by staff working in a store, etc. The terminal device 10 includes a terminal display unit 11 and a terminal operation unit 12. The terminal display unit 11 is equipped with, for example, a liquid crystal display and displays various images. In the following description, displaying an image on the terminal display unit 11 is also referred to as presenting the image to the staff member. The terminal operation unit 12 is provided with, for example, a touch panel, and detects operations by staff members.

[0013] [Definition of staff] In this embodiment, staff includes both hired staff (i.e., staff in the narrow sense) and staff candidates who have not yet been hired. Staff also includes regular workers who work periodically and one-off workers who work one-off. Regular workers include full-time employees and regular part-time workers (hereinafter also referred to as regular part-time workers). One-off workers include one-off part-time workers (hereinafter also referred to as one-off part-time workers). Full-time employees and regular part-time workers are examples of regular workers. A one-off part-time worker is an example of a one-off worker.

[0014] Here, regular workers have entered into a regular employment contract with their employer (for example, the store where they work). The regular employment contract stipulates, for example, the conditions for continued attendance, such as the days and hours of work, as well as official conditions required for continued employment, such as social insurance and taxes. As a general rule, regular workers are paid for their work in fixed units, such as one month (or one week). On the other hand, one-off workers have entered into a one-off work contract with their employer. A one-off work contract stipulates, for example, the date and time of work. In principle, one-off workers only work one day (or a few hours or a few days) per contract, and are paid for their work on a daily (or a few hours or a few days) basis.

[0015] [Shift Management System 1 Configuration] The terminal device 10 and the work schedule assistance device 20 can communicate with each other via a network NT. The network NT includes the Internet, a wide area network (WAN), a local area network (LAN), a public line, a provider device, a dedicated line, a wireless base station, and the like. Note that one terminal device 10 may be used for each staff member. For example, if a store has n staff members (n is a natural number), n terminal devices 10 may be used, from terminal device 10-1 to terminal device 10-n. Each of these multiple terminal devices 10 is connected to the work schedule support device 20 via a network NT.

[0016] The work schedule support device 20 is a computer device used by a store manager (for example, a shift manager). The work schedule support device 20 includes a display unit 21 and an operation unit 22. The display unit 21 includes, for example, a liquid crystal display, and displays various images. In the following description, displaying an image on the display unit 21 is also referred to as presenting the image to the administrator. The operation unit 22 includes, for example, a keyboard, a mouse, a touch panel, and the like, and detects operations by the store manager.

[0017] In this embodiment, the shift management system 1 will be described as managing the shifts of staff (also called part-time workers, part-timers, or part-time workers) working at a restaurant as an example, but is not limited to this. The shift management system 1 of this embodiment can be applied to any workplace that requires the management of worker shifts, regardless of the type of industry or working style.

[0018] Here, shift management refers to the task of allocating staff work schedules for each store's work time slots on each date, while meeting conditions such as the number of people required for each job type and time period, and the staff's desired work slots.

[0019] The work plan information storage device 30 is a computer device that stores information (work plan information 31) on work plans (so-called shifts).

[0020] Next, the functional configuration of the terminal device 10 and the work plan supporting device 20 will be described with reference to FIG.

[0021] 2 is a diagram showing an example of the functional configuration of the shift management system 1 of this embodiment. The terminal device 10 includes a calculation unit 100 and a storage unit 150. The calculation unit 100 includes, for example, a central processing unit (CPU), and operates based on programs and data stored in the storage unit 150 to provide various functions. The storage unit 150 is configured by, for example, a hard disk drive or semiconductor memory (flash memory, RAM, ROM), and stores various information such as programs and data read by the calculation unit 100. Note that the storage unit 150 may be realized by a virtual storage device such as a cloud server external to the terminal device 10.

[0022] The calculation unit 100 includes, as its functional units, a work request transmission unit 101 and a work schedule reception unit 102. The work preference sending unit 101 sends work preference information 1011 indicating the work preferences of staff members to the work plan assistance device 20. The work schedule receiving unit 102 receives, from the work plan supporting device 20 , work schedule information 2501 indicating the work schedule determined by the work plan supporting device 20 . The terminal device 10 functions as a device for staff members to request and confirm their own work schedules.

[0023] The work schedule support device 20 is a device operated by a manager who employs staff (for example, a manager of the store where the staff works). The work schedule support device 20 includes a calculation unit 200 and a storage unit 290. The calculation unit 200 includes, for example, a central processing unit (CPU), and operates based on programs and data stored in the storage unit 290 to provide various functions. The storage unit 290 is configured, for example, with a hard disk drive or semiconductor memory (flash memory, RAM, ROM), and stores various types of information such as programs and data read by the calculation unit 200. Note that the storage unit 290 may also be realized by a virtual storage device such as a cloud server external to the work plan assistance device 20.

[0024] The work plan information storage device 30 stores information on the work plan (for example, a shift schedule) generated by the work plan supporting device 20 as work plan information 31. Next, the detailed functional configuration of the work schedule support device 20 will be described together with the operation flow of the shift management system 1 with reference to FIG.

[0025] FIG. 3 is a diagram showing an example of the operational flow of the shift management system 1 of this embodiment. In the figure, the work plan support device 20 is a device operated by a shift manager of a certain store. The terminal device 10-1 is a device operated by a regular worker who works regularly at the store. The terminal device 10-2 is a device operated by an applicant for one-off work who wishes to work one-off work at the store. The terminal device 10-3 is a device operated by an applicant for regular work who wishes to work regular work at the store.

[0026] [Creating work plan information (shift schedule)] The shift management system 1 has a function of generating work plan information 31. The work plan information 31 is information for displaying shift schedules for regular employees and part-time employees. The work plan information 31 of this embodiment includes shift information for both regular workers and one-off workers.

[0027] [Part 1: Creating shifts for regular employees] The shift manager assigns shifts to regular workers (e.g., regular part-time workers) according to the date, time period, and job type.

[0028] (Step S111) A user of the terminal device 10-1 (i.e., a regular worker) inputs his / her desired shift into the terminal device 10-1. The work preference transmission unit 101 of the terminal device 10-1 transmits information about the input desired shift to the work plan support device 20.

[0029] (Step S210) The desired work shift acquisition unit 211 of the work plan support device 20 acquires the desired shift information of the regular worker sent by the terminal device 10-1. The work plan generation unit 212 sends the acquired desired shift information to the work plan information storage device 30 and updates the work plan information 31.

[0030] Although not shown in the figure, if there are multiple regular workers in a store, the desired work schedule acquisition unit 211 of the work schedule support device 20 acquires desired shift information from the terminal device 10 operated by each regular worker. The work schedule generation unit 212 updates the work schedule information 31 each time it acquires a desired shift from a regular worker.

[0031] (Step S211) The work plan acquisition unit 213 reads out the work plan information 31 stored in the work plan information storage device 30, and causes the display unit 21 to display the shift schedule screen P1.

[0032] 4 is a diagram showing an example of the shift schedule screen P1 according to this embodiment. The shift schedule screen P1 includes a regular worker schedule screen P11 and a one-off worker schedule screen P12. A user of the work schedule support device 20 (for example, a store shift manager) plans future shifts while viewing the shift schedule screen P1 displayed on the display unit 21. The work plan generation unit 212 accepts the shift plan operation by the shift manager and updates the work plan information 31.

[0033] [Part 2: Recruiting and applying for one-off work] In the example shown in the figure, both regular staff members A and B are off on the 21st (Tuesday). In this case, the shift manager recruits part-time workers to fill the vacancies. Here, if a vacancy occurs in the work plan if only regular workers are available, that is, if the work schedule of regular workers does not meet the required work slots, the one-off worker recruitment proposal unit 216 displays a one-off worker recruitment button P121 in the time slot where the vacancy occurs. The one-off worker recruitment button P121 is a display image that proposes the recruitment of one-off workers.

[0034] That is, the one-off worker recruitment proposal unit 216 proposes the recruitment of one-off workers when the work schedule of regular workers does not meet the required work quota in the work plan.

[0035] When the shift manager operates the one-off worker recruitment button P121, the work plan support device 20 sends information about recruitment of one-off work for the relevant time slot to a one-off work recruitment device (not shown). The one-off work recruitment device displays a one-off work recruitment screen on the terminal device 10 (for example, the terminal device 10-2 shown in FIG. 3).

[0036] 5 is a diagram showing an example of a one-off work recruitment screen in this embodiment. The one-off work recruitment screen P21 is an example of a one-off work recruitment screen displayed on the terminal device 10-2. The one-off work recruitment screen P21 includes information images for applicants for one-off work, such as the job content, belongings, and clothing. Applicants for one-off work look at these images to decide whether or not to apply for one-off work.

[0037] Furthermore, the work schedule support device 20 may recruit regular workers according to the degree to which the required work slots are not met for the work plan. For example, if it frequently occurs that the work slots available to regular workers do not meet the required slots for multiple specific days of the week (e.g., Thursday, Friday, Saturday, etc.), the work schedule support device 20 may recruit regular workers with the working condition that they can work three days a week.

[0038] [Part 3: Creating shifts for one-off workers] (Step S121) Returning to FIG. 3, the user of terminal device 10-2 (i.e., an applicant for one-off work) inputs information about his / her application for one-off work into terminal device 10-2. Work request transmission unit 101 of terminal device 10-2 transmits the input information about his / her application for one-off work to work plan support device 20.

[0039] (Step S230) The work request acquisition unit 211 of the work plan support device 20 acquires information on the application for one-off work from the terminal device 10-2. The information about the application for one-off work that is sent to the work plan support device 20 includes information about the resume of the applicant for one-off work. The one-off worker recruitment proposal unit 216 displays the one-off worker resume screen P22 on the display unit 21 based on the information about the applicant's resume.

[0040] 6 is a diagram showing an example of the one-off worker resume screen P22 of this embodiment. The one-off worker resume screen P22 includes information such as the name, date of birth, current address, occupation, licenses obtained, and work history of the one-off worker applicant.

[0041] The one-off worker recruitment proposal unit 216 displays a screen indicating that an application for one-off work has been received (for example, one-off worker resume screen P22) on the display unit 21. The shift manager determines whether to accept or reject the applicant for one-off work while viewing the one-off work application screen.

[0042] 7 is a diagram showing an example of the one-off worker hiring decision screen P23 in this embodiment. When deciding whether to hire or reject an applicant for one-off work, the one-off worker recruitment proposal unit 216 displays the one-off worker hiring decision screen P23 on the display unit 21. When the shift manager performs an operation to hire an applicant for one-time work, the one-time worker recruitment proposal unit 216 transmits a notice of hiring for one-time work to the terminal device 10-2.

[0043] 8 is a diagram showing an example of a one-off part-time job hiring notice screen P24 according to this embodiment. In this example, the hiring notice is displayed in a so-called chat format. The employment notification text may be generated by the work plan support device 20 (or selected by the work plan support device 20 from existing texts) when the hire button P231 on the one-time part-time job hiring decision screen P23 is operated. With the work plan support device 20 configured in this way, the shift manager does not need to input the employment notification text, which reduces the workload of the shift manager. The work schedule support device 20 may also generate (or select) a similar text for the rejection notice in the case of rejection. Generally, more polite language is required in the case of rejection than in the case of hiring. With the work schedule support device 20 configured in this way, the shift manager does not need to input the text for the rejection notice, thereby reducing the workload of the shift manager.

[0044] The work plan generation unit 212 displays an image showing the work schedule for one-off work (for example, one-off part-time work shift display P122) in the display frame of the one-off part-time work recruitment button P121 shown in FIG.

[0045] 9 is a diagram showing an example of the one-off part-time shift display P122 in this embodiment. In this way, the work schedule support device 20 makes it possible to carry out a series of workflows for one-off part-time work proposals, recruitment, applications, acceptance / rejection decisions, and shift creation after acceptance for time slots with vacancies. The work schedule support device 20 configured in this way can reduce the workload of shift managers.

[0046] As described above, the work plan information 31 includes work schedules for regular workers and work schedules for one-off workers. That is, the work plan generation unit 212 generates work plan information 31 that includes one-off work schedule information that indicates the work schedules of one-off workers under one-off work contracts, and regular work schedule information that indicates the work schedules of regular workers under regular work contracts. As mentioned above, regular workers include regular part-time workers, such as part-time workers under long-term contracts, and full-time employees.

[0047] That is, the work plan information 31 includes one-time work schedule information that indicates the work schedules of one-time workers who have applied for the recruitment of one-time workers.

[0048] If the work schedules of regular workers and one-off workers are not integrated, the shift manager will have to take the trouble of managing the work schedules individually. As described above, the shift management system 1 integrates the work schedules of regular workers and one-off workers to generate work plan information 31. The shift management system 1 configured in this way can reduce the effort required for shift managers to create shift schedules.

[0049] The work plan support device 20 stores the generated work plan information 31 in the work plan information storage device 30. The work plan information 31 stored in the work plan information storage device 30 can be read (acquired) by the work plan support device 20 at any timing.

[0050] [Determining the working status of one-off workers] Returning to Figure 3, we will continue to explain the flow of operation of the shift management system 1. The work plan acquisition unit 213 acquires work plan information 31 from the work plan information storage device 30. This work plan information 31 includes one-time work schedule information that shows the work schedules of one-time workers under one-time work contracts, and regular work schedule information that shows the work schedules of regular workers under regular work contracts.

[0051] (Step S240) The ratio calculation unit 214 calculates the ratio of one-off workers to the total shift slots based on the work plan information 31 (that is, the shift schedule).

[0052] That is, the ratio calculation unit 214 calculates the ratio of the work schedule of one-off workers to the work schedule of regular workers or the required work slots included in the work plan information 31.

[0053] Here, the ratio calculation unit 214 may calculate the ratio for each predetermined period. The predetermined period refers to, for example, each part-time worker's time slot (for example, early shift, middle shift, late shift), each date, each day of the week, or the time range of the shift plan (for example, every two weeks when planning shifts up to two weeks in advance), etc.

[0054] That is, the ratio calculation unit 214 calculates the ratio for each predetermined period of the work plan information 31. The calculation unit 200 causes the display unit 21 to display that the ratio calculated by the ratio calculation unit 214 satisfies the proposed conditions. In other words, the calculation unit 200 functions as a presentation unit that presents that the ratio calculated by the ratio calculation unit 214 satisfies the proposed conditions.

[0055] (Step S250) If the percentage calculation unit 214 determines that the percentage of one-off workers is less than the predetermined threshold value (Step S250; NO), it proceeds to step S290. If the percentage calculation unit 214 determines that the percentage of one-off workers is higher than the predetermined threshold value (Step S250; YES), it proceeds to step S260.

[0056] [Recruitment and hiring of regular employees] (Step S260) The regular worker recruitment proposal unit 215 proposes to the user of the work plan support device 20 (e.g., the shift manager) that regular workers be recruited instead of or in addition to recruiting one-off workers.

[0057] 10 is a diagram showing an example of a regular worker recruitment proposal screen P3 according to this embodiment. The regular worker recruitment proposal screen P3 is a screen that the regular worker recruitment proposal unit 215 displays on the display unit 21 to propose the recruitment of regular workers. The regular worker recruitment proposal screen P3 includes a one-off worker work status screen P31 and a regular worker recruitment button P32. The one-off worker work status screen P31 shows the number of regular workers, the number of one-off workers, and the proportion of one-off workers for each date in the shift plan based on the work plan information 31. The proportion of one-off workers may be calculated, for example, as (number of one-off workers / number of regular workers). The proportion of one-off workers may also be calculated, for example, as (number of one-off workers / predetermined number of workers set for a shift slot).

[0058] The regular worker recruitment proposal unit 215 displays the regular worker recruitment proposal screen P3 when the ratio of one-off workers is in a predetermined state (for example, when there are more one-off workers than regular workers).

[0059] That is, the regular worker recruitment proposal unit 215 proposes the recruitment of new regular workers based on the calculated ratio.

[0060] On the regular worker recruitment proposal screen P3, dates on which the proportion of one-off workers exceeds a predetermined threshold may be highlighted. Furthermore, the regular worker recruitment proposal unit 215 may propose recruiting new regular workers when the number of highlighted dates exceeds a predetermined value.

[0061] When the shift manager determines that it is appropriate to recruit regular workers, he or she operates the Recruiting Regular Workers button P32. When the regular worker recruitment button P32 is operated, the regular worker recruitment proposal unit 215 recruits regular workers.

[0062] (Step S270) Returning to FIG. 3, the regular worker recruitment proposal unit 215 transmits information for recruiting regular workers to the terminal device 10 (for example, terminal device 10-3). (Step S131) ​​The calculation unit 100 of the terminal device 10-3 displays a regular work recruitment screen (not shown). The regular work recruitment screen displays various information for recruitment, such as working conditions. (Step S132) The user of terminal device 10-3 (i.e., an applicant for regular work) operates terminal device 10-3 to apply for regular work. Work request transmission unit 101 of terminal device 10-3 transmits information for applying for regular work to work plan support device 20. The information for applying for regular work includes information about the resume of the applicant for regular work.

[0063] (Step S280) The regular worker recruitment proposal unit 215 displays on the display unit 21 an image (not shown) indicating that an application for regular work has been made, based on the application information for regular work transmitted from the terminal device 10-3. The operator of the work schedule support device 20 (that is, the shift manager) determines whether to hire or reject an applicant for a regular shift. When the employment of an applicant for regular work is confirmed, the work plan generation unit 212 updates the work plan information 31 to include the desired shift of the newly hired applicant for regular work (i.e., regular worker).

[0064] To summarize the explanation so far, the work plan acquisition unit 213 acquires work plan information 31 that includes one-off work schedule information that indicates the work schedules of one-off workers under one-off work contracts, and regular work schedule information that indicates the work schedules of regular workers under regular work contracts. The ratio calculation unit 214 calculates the ratio of the work schedule of one-off workers to the work schedule of regular workers or the required work slots included in the work plan information 31. The regular worker recruitment proposal unit 215 proposes the recruitment of new regular workers based on the calculated ratio.

[0065] Here, one-off workers need to be hired each time, which means that shift managers have to do work such as recruiting and hiring each time, which can be more time-consuming than regular workers. According to the shift management system 1 configured as described above, when the proportion of one-off workers is high, the system automatically proposes hiring regular workers, thereby reducing the workload of shift managers.

[0066] (Step S290) The work schedule sending unit 217 sends the confirmed work plan information 31 (i.e., the shift schedule) to each terminal device 10 used by a user who has a work schedule planned in the shift schedule. As described above, users who have a work schedule planned in the shift schedule include existing regular workers (users of terminal device 10-1), one-off workers (users of terminal device 10-2), and newly hired regular workers (users of terminal device 10-3). That is, the work schedule transmission unit 217 broadcasts a shift table that integrates the work schedules of a plurality of types of workers with different work systems to the terminal devices 10 of the individual workers.

[0067] (Steps S112, S122, S133) Each terminal device 10 receives the work plan information 31 (shift table) transmitted from the work plan support device 20. The terminal device 10 displays the received shift table on the terminal display unit 11 based on the user's operation, and then ends the series of operations.

[0068] In the example described above, the shift management system 1 proposes to recruit regular workers when the shift manager creates a shift (for example, during the planning work or when the planning work is completed).

[0069] That is, the regular worker recruitment proposal unit 215 proposes the recruitment of regular workers based on the proportion in the future work plan during or after the future work plan is planned.

[0070] According to the shift management system 1 configured in this way, the shift manager can automatically propose the hiring of regular workers during the work flow of planning shifts, thereby reducing the workload of the shift manager. Furthermore, according to the shift management system 1 configured in this manner, it is possible to make a proposal based on the proportion of one-off workers based on the most recent work plan.

[0071] (Variation of proposed timing: Part 1) In addition, the shift management system 1 may be configured so that the shift manager proposes the recruitment of regular workers before or during the shift planning process, based on previously planned work plans.

[0072] That is, the regular worker recruitment proposal unit 215 proposes the recruitment of regular workers based on the ratio in past work situations before or during the work plan planning work.

[0073] According to the shift management system 1 configured in this way, the shift manager can automatically propose the hiring of regular workers before or during the shift planning process, thereby reducing the workload of the shift manager. Furthermore, according to the shift management system 1 configured in this manner, the recruitment of regular workers is proposed at a stage before the work plan is finalized, thereby reducing the effort required to re-create a finalized work plan.

[0074] (Variation of proposed timing: Part 2) The shift management system 1 may also be configured to propose recruitment of regular workers at a timing that corresponds to the cycle of work schedule creation. For example, if a shift manager creates work schedules at a fixed time period every day, the shift management system 1 will make the proposal at that time period. The shift management system 1 may also learn the cycle of work schedule creation by the shift manager.

[0075] That is, the regular worker recruitment proposal unit 215 proposes the recruitment of regular workers at a timing that corresponds to the cycle of the work schedule planning work.

[0076] According to the shift management system 1 configured in this way, the shift manager can automatically propose the hiring of regular workers during the work flow of planning shifts, thereby reducing the workload of the shift manager.

[0077] [Second embodiment] 11 is a diagram showing an example of the functional configuration of a shift management system 1a according to the second embodiment. The shift management system 1a differs from the first embodiment in that it also has a function of recruiting regular workers from among experienced one-off workers. The same components and functions as those in the first embodiment are denoted by the same reference numerals and will not be described again. The functions of the shift management system 1a of the second embodiment described below may be part of the functions of the shift management system 1 of the first embodiment described above. In other words, the shift management system 1 and the shift management system 1a may be configured in combination.

[0078] The shift management system 1a of this embodiment operates in two ways: when the recruitment of regular workers is initiated by the operation of a user of the work planning support device 20 (e.g., a shift manager), and when the recruitment of regular workers is initiated by the operation of a user of the terminal device 10 (e.g., an applicant for a one-off shift). First, a case will be described in which regular workers are recruited in response to an operation by a user (for example, a shift manager) of the work schedule supporting device 20a.

[0079] [1: When the shift manager's operation is the starting point] FIG. 12 is a diagram showing an example of the flow of operations of the shift management system 1a when an operation by a shift manager is the starting point.

[0080] (Step S2601) The shift manager operates the work schedule support device 20a to select a worker recruitment mode. Here, the recruitment mode refers to a normal recruitment mode that does not limit the recruitment target among the recruitment forms for regular workers, and a recruitment mode that limits the recruitment target to those with experience in one-off work at the shift manager's workplace (for example, the shift manager's own store). The shift manager selects whether to use a normal recruitment format that does not limit the target applicants (normal mode) or a recruitment format that is limited to those with experience in one-off work at their workplace (one-off work experience limited mode). The calculation unit 200a accepts a selection operation for the recruitment mode.

[0081] (Step S2602) The calculation unit 200a determines whether the recruitment mode is the mode limited to those with one-off work experience. If the recruitment mode is the mode limited to those with one-off work experience (step S2602; YES), the calculation unit 200a proceeds to step S2611. If the recruitment mode is the normal mode (step S2602; NO), the calculation unit 200a proceeds to step S2603.

[0082] [Recruiting in normal mode] (Step S2603) The regular worker recruitment proposal unit 225 displays a regular worker recruitment proposal screen (not shown) on the display unit 21. The regular worker recruitment proposal screen of this embodiment includes a screen that prompts the user of the work plan support device 20a (e.g., a shift manager) to input working conditions for regular part-time work, etc. The shift manager inputs working conditions and the like into the regular worker recruitment proposal screen displayed on the display unit 21.

[0083] (Step S2701) The regular worker recruitment proposal unit 225 transmits information for recruiting regular workers to the terminal device 10 (for example, terminal device 10-4) in the same manner as the regular worker recruitment proposal unit 215 in the above-described step S270. Here, the terminal device 10-4 is a terminal device used by a general job seeker. A general job seeker refers to a job seeker who may or may not have experience working one-off shifts at a store managed by the user (shift manager) of the work schedule support device 20a.

[0084] (Steps S141 and S142) As with the terminal device 10-4 of the first embodiment described above, the terminal device 10-4 displays a regular work recruitment screen (not shown). The regular work recruitment screen displays various information for the job offer, such as working conditions. A user of terminal device 10-4 (i.e., an applicant for regular work who is a general job seeker) operates terminal device 10-4 to apply for regular work. Work request transmission unit 101 of terminal device 10-4 transmits information for applying for regular work to work plan support device 20a. The information for applying for regular work includes information about the resume of the applicant for regular work.

[0085] (Step S2801) Similar to the regular worker recruitment proposal unit 215 in step S280 described above, the regular worker recruitment proposal unit 225 displays on the display unit 21 an image (not shown) indicating that an application for regular work has been made, based on the application information for regular work sent from the terminal device 10-4. The operator of the work schedule support device 20 (that is, the shift manager) determines whether to hire or reject an applicant for a regular shift. When the employment of an applicant for regular work is confirmed, the work plan generation unit 222 updates the work plan information 31 to include the desired shift of the newly hired applicant for regular work (i.e., regular worker).

[0086] [Recruitment limited to those with one-off work experience] (Step S2611) The work plan acquisition unit 223 acquires work information of staff who have experience working one-off shifts and who do not currently have regular work contracts from the previously generated work plan information 31. The acquired work information includes the past work schedules of one-off workers (i.e., the work plans and work performance of one-off workers) and work evaluations after work.

[0087] That is, the work plan acquisition unit 223 acquires one-time work schedule information that indicates the work schedule of one-time workers.

[0088] (Step S2612) The work status determination unit 224 extracts work status information from the acquired work information of the one-off worker.

[0089] Here, the working conditions of a one-off worker include various conditions such as the frequency of one-off work, the type of business the worker works in, the address of the workplace, the staff member's home address, etc. In other words, the working conditions of a one-off worker include at least the frequency of one-off work.

[0090] For example, among those with experience in one-off work, those with a high frequency of one-off work, a long total period of one-off work, and a high work evaluation based on their past work status are likely to be able to work as regular workers. Based on these determination conditions, the work status determination unit 224 extracts those with experience in one-off work who are likely to be able to work as regular workers.

[0091] (Step S2613) Based on the result of the determination by the work situation determination unit 224, the regular worker recruitment proposal unit 225 displays on the display unit 21 a screen proposing to hire an experienced person in one-off work as a regular worker.

[0092] [Proposal of recruitment conditions taking into account working conditions at other workplaces] Up to this point, the work schedule supporting device 20a has been described as extracting employees who have experience working one-off shifts at its own store, but this is not limiting. There are cases where the user of terminal device 10 works one-off work at multiple workplaces. In this case, when recruiting for regular work from an employee with experience in one-off work, from the standpoint of a shift manager (for example, a store manager) using work plan support device 20, there may be cases where the shift manager wants to make a hiring decision taking into account the work situation of one-off workers at other workplaces (for example, stores operated by others) in addition to the work situation of one-off workers at his / her own store (also referred to as his / her own workplace). In this case, the work status may include other workplace information indicating the status of one-off work at a workplace other than the employee's own workplace.

[0093] That is, the work status may include other workplace information indicating the status of one-off work at a workplace other than the employee's own workplace.

[0094] In this case, the permission acquisition unit 228 acquires permission from the one-off worker to acquire information on other workplaces. If permission is obtained, the regular worker recruitment proposal unit 225 proposes working conditions for regular work that take into account the working situation at the other workplace.

[0095] For example, the regular worker recruitment proposal unit 225 proposes working conditions for regular work at one's own workplace based on the ratio of work frequency at other workplaces to work frequency at one's own workplace. In this case, if the work frequency at one's own workplace is higher than the work frequency at other workplaces, the regular worker recruitment proposal unit 225 proposes working conditions such that the employee will work regularly on the days and hours when he or she works at the own workplace. Furthermore, if the work frequency at one's own workplace is lower than the work frequency at other workplaces, the regular worker recruitment proposal unit 225 proposes working conditions that exclude the days of the week and time periods during which the employee works at the other workplaces. Furthermore, if the work frequency at one's own workplace is lower than the work frequency at other workplaces, the regular worker recruitment proposal unit 225 may propose working conditions that improve the salary and welfare benefits so that the employee will work at one's own workplace on the days of the week and time periods during which the employee works at the other workplaces.

[0096] That is, the regular worker recruitment proposal unit 225 proposes working conditions for regular work at one's own workplace based on the working conditions indicated by the working situation, which are the one-off working situation at one's own workplace and the one-off working situation at other workplaces.

[0097] In addition, there are cases where the industry or occupation of the one-off worker's workplace matches the industry or occupation of the other workplace, or where the location of the one-off worker's workplace is close to the location of the other workplace. In such cases, it can be said that the psychological or physical hurdle for the one-off worker to quit one-off work at the other workplace or to work regular work at the one-off workplace while also working one-off work at the other workplace is low. In this way, the degree of match between the attributes of the one-off workplace and the attributes of the other workplace can influence the motivation of one-off workers to consider regular work.

[0098] Furthermore, if the attributes of the home workplace and the attributes of the other workplaces match highly, the work frequency at the home workplace and the work frequency at the other workplaces may be added together to calculate the work frequency of regular work. For example, a one-off worker may work one-off work two days per week at his home workplace and one-off work three days per week at the other workplace. In this case, if the attributes of the home workplace and the attributes of the other workplaces match highly, the one-off worker may add up the work frequencies and consider that it is acceptable to work five days per week as regular work at his home workplace.

[0099] As described above, by recruiting one-off workers for regular work based on the relationship between the attributes of their own workplace and the attributes of other workplaces, there is a possibility that the motivation of one-off workers to switch from one-off work to regular work will increase. Therefore, the regular worker recruitment proposal unit 225 proposes regular work based on the relationship between the attributes of their own workplace and the attributes of other workplaces.

[0100] In other words, when there is a high degree of match between the attributes of the one-off worker's own workplace and the attributes of other workplaces, the regular worker recruitment proposal unit 225 proposes the working frequency of regular work at the one-off worker's own workplace based on the combined frequency of the one-off work frequency at the one-off worker's own workplace and the one-off work frequency at other workplaces.

[0101] To summarize the explanation so far, the work status determination unit 224 determines the work status of one-off workers based on the one-off work schedule information acquired by the work plan acquisition unit 223. The regular worker recruitment proposal unit 225 proposes to the user of the work plan assistance device 20 (for example, the shift manager) that the one-off worker be hired as a regular worker based on the work situation determination result.

[0102] (Step S2711) The recruitment notification unit 227 transmits information for recruiting regular workers to the terminal device 10 (for example, terminal device 10-5). Here, the terminal device 10-5 is a terminal device used by an employee who has experience in one-off work.

[0103] That is, in response to a proposal for regular work recruitment, the recruitment notification unit 227 notifies experienced one-off workers of the regular work recruitment.

[0104] (Steps S151 and S152) The terminal device 10-5 displays a regular work recruitment screen (not shown). The regular work recruitment screen displays various information for the job offer, such as working conditions. A user of terminal device 10-5 (i.e., an applicant for regular work who has experience in one-off work) operates terminal device 10-5 to apply for regular work. The work request transmission unit 101 of terminal device 10-5 transmits information for applying for regular work to work plan support device 20a. The information for applying for regular work includes information about the resume of the applicant for regular work.

[0105] In addition, the recruitment notification unit 227 may display a message such as "Would you like to work a regular part-time job three days a week?" on the terminal device 10-5 (i.e., a terminal device used by an applicant with experience in one-off work) depending on the applicant's past and present work frequency. The recruitment notification unit 227 may also display the reasons why the employee was selected for recruitment for regular work, such as a high frequency of work in the past, a long total period of work, or a high work evaluation. By making the terminal device 10-5 display such a message, the work schedule support device 20a can effectively motivate those with experience in one-off work to want to work regular work.

[0106] (Step S2811) The regular worker recruitment proposal unit 225 displays on the display unit 21 an image (not shown) indicating that an application for regular work has been made, based on the application information for regular work transmitted from the terminal device 10-5. The operator of the work schedule support device 20 (that is, the shift manager) determines whether to hire or reject an applicant for a regular shift. When the employment of an applicant for regular work is confirmed, the work plan generation unit 222 updates the work plan information 31 to include the desired shift of the newly hired applicant for regular work (i.e., regular worker).

[0107] (Step S290) The work schedule sending unit 217 sends the confirmed work plan information 31 (i.e., the shift table) to each terminal device 10 used by a user who has a work schedule planned in the shift table. As described above, the users who have a work schedule planned in the shift table include regular workers hired in the general quota (users of terminal device 10-4) and regular workers hired in the quota for experienced one-off workers (users of terminal device 10-5). That is, the work schedule transmission unit 217 broadcasts a shift table that integrates the work schedules of a plurality of types of workers with different work systems to the terminal devices 10 of the individual workers.

[0108] (Steps S143, S153) Each terminal device 10 receives the work plan information 31 (shift table) transmitted from the work plan supporting device 20. The terminal device 10 displays the received shift table on the terminal display unit 11 based on the user's operation, and ends the series of operations.

[0109] [2: When the action of a one-off worker applicant is the starting point] FIG. 13 is a diagram showing an example of the flow of operations of the shift management system 1a when the operation of an applicant for a one-off shift is the starting point. In this example, the shift manager operates the work schedule support device 20a to transmit information about recruitment for one-off work to each terminal device 10 in advance.

[0110] (Step S161) A user of the terminal device 10-6 (i.e., an applicant for one-off work) inputs information about his / her application for one-off work into the terminal device 10-6. The work request sending unit 101 of the terminal device 10-6 sends the input information about his / her application for one-off work to the work plan supporting device 20a.

[0111] (Step S2210) The work request acquisition unit 211 of the work plan support device 20a acquires information on the application for one-off work from the terminal device 10-6. The information about the application for one-off work sent to the work plan support device 20a includes information about the resume of the applicant for one-off work. The application notification unit 230 causes the display unit 21 to display a one-off worker resume screen P22 based on the information about the applicant's resume.

[0112] (Step S2220) When an application for one-time work is received, the work plan acquisition unit 223 acquires the past work status of the applicant for one-time work.

[0113] That is, the work plan acquisition unit 223 acquires one-time work schedule information that indicates the work schedule of one-time workers under one-time work contracts.

[0114] The work status determination unit 224 calculates the frequency of one-off work in the past of the applicant for one-off work based on the acquired one-off work schedule information.

[0115] (Step S2230) The work status determination unit 224 determines whether the frequency of one-off work in the past of the applicant for one-off work is higher than a predetermined threshold value.

[0116] That is, the work status determination unit 224 determines the work status of a one-off worker based on the one-off work schedule information acquired by the work plan acquisition unit 223.

[0117] The work status of this one-off worker includes information indicating the frequency of one-off work.

[0118] If the work status determination unit 224 determines that the applicant frequently works one-off shifts (step S2230; YES), the process proceeds to step S2231. If the work status determination unit 224 determines that the applicant frequently works one-off shifts (step S2230; NO), the process proceeds to step S290.

[0119] (Step S2231) The regular worker application proposal unit 229 transmits information for proposing the recruitment of regular workers to the terminal device 10 (for example, terminal device 10-6).

[0120] That is, based on the results of the work situation assessment, the regular worker application suggestion unit 229 suggests to the one-off worker that he apply to become a regular worker under a regular work contract.

[0121] (Step S162) The terminal device 10-6 displays a regular work recruitment screen (not shown). (Step S163) The regular work recruitment screen displays various information for the job offer, such as working conditions. The user of terminal device 10-6 (i.e., the applicant for one-off work) decides whether to apply for the proposed regular work instead of the one-off work, or to continue applying for one-off work instead of the proposed regular work. The user of the terminal device 10-6 operates the terminal device 10-6 to input the result of the decision as to whether to apply for one-off work or regular work. When an operation to apply for a one-time shift is performed (step S163; NO), the calculation unit 100 of the terminal device 10-6 performs a procedure for applying for a one-time shift (not shown; for example, similar to steps S121 and S230 shown in Figure 3). If an operation to apply for the proposed regular work has been performed (step S163; YES), the calculation unit 100 of the terminal device 10-6 advances the process to step S164.

[0122] (Step S164) The work request sending unit 101 of the terminal device 10-6 sends information for applying for regular work to the work plan support device 20a. The information for applying for regular work includes the applicant's resume for regular work and information regarding the desired work style (for example, work frequency).

[0123] (Step S2232) The application notification unit 230 of the work planning support device 20a notifies the user of the work planning support device 20a by displaying on the display unit 21 a screen indicating that the applicant for one-off work has applied for the proposed regular work instead of one-off work. A screen informing the user of this is displayed on the display unit 21.

[0124] That is, in response to the application, the application notification unit 230 notifies the user of the work plan assistance device 20a that a one-off worker has applied to become a regular worker.

[0125] As described above, the information for applying for regular work includes information about the type of work desired by the applicant for regular work (for example, frequency of work). The application notification unit 230 also notifies the user of the work plan assistance device 20a of the applicant's desired work style by displaying a screen on the display unit 21.

[0126] That is, the application notification section 230 notifies the one-off worker of the frequency of regular work that he or she desires.

[0127] (Step S290) The one-off worker recruitment proposal unit 216 transmits the confirmed work plan information 31 (i.e., the shift schedule) to each terminal device 10 used by a user who has a work schedule planned in the shift schedule. As described above, users who have a work schedule planned in the shift schedule include applicants for one-off work and people who applied for one-off work and then applied for regular work proposed by the work plan support device 20a (both are users of terminal device 10-6). That is, the work schedule transmission unit 216 , 217 broadcasts a shift table that integrates the work schedules of a plurality of types of workers with different work systems to the terminal devices 10 of the individual workers.

[0128] (Step S165) The terminal device 10-6 receives the work plan information 31 (shift table) transmitted from the work plan supporting device 20a. The terminal device 10-6 displays the received shift table on the terminal display unit 11 based on the user's operation, and ends the series of operations.

[0129] [Proposal of recruitment conditions taking into account working conditions at other workplaces] In the example described above, the work plan supporting device 20 proposes regular work based on the work plan information 31 of one workplace, but the present invention is not limited to this. The work plan support device 20 may be configured to collectively acquire work plan information 31 from multiple workplaces where a one-off worker works, and propose regular work based on the acquired work plan information 31 from these multiple one-off workplaces.

[0130] In this case, the work plan acquisition unit 223 acquires one-time work schedule information for multiple one-time workplaces where the one-time worker works one-time. The regular worker application suggestion unit 229 suggests to a one-off worker that he or she apply for a plurality of one-off workplaces.

[0131] So far, several cases have been explained for the shift management system 1 of the first embodiment and the shift management system 1a of the second embodiment, but in all of the above cases, the regular worker recruitment proposal unit 215 (and the regular worker recruitment proposal unit 225) proposes the recruitment of regular workers with regular work contracts based on the work status of one-off workers with one-off work contracts.

[0132] As explained above, the shift management system 1 (or shift management system 1a; the same applies in the following explanations) of this embodiment can reduce the effort required by shift managers to recruit regular workers and handle applications. Furthermore, the shift management system 1 suggests regular work that takes into account the working conditions of one-off work to applicants for one-off work who use the terminal device 10, which motivates them to apply for regular work and can improve the application rate. That is, the shift management system 1 of this embodiment can improve convenience for employers such as shift managers and job seekers such as applicants for one-off work.

[0133] Although an embodiment of the present invention has been described in detail above with reference to the drawings, the specific configuration is not limited to this embodiment, and design changes and the like are also included within the scope that does not deviate from the gist of the present invention. For example, a computer program for implementing the functions of each of the above-described devices may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read and executed by a computer system. Note that the term "computer system" may include hardware such as an OS and peripheral devices.

[0134] In addition, "computer-readable recording medium" refers to writable non-volatile memory such as a flexible disk, optical magnetic disk, ROM, or flash memory, portable media such as a DVD (Digital Versatile Disc), or a storage device such as a hard disk built into a computer system. Furthermore, "computer-readable recording medium" also includes those that retain a program for a certain period of time, such as volatile memory (e.g., DRAM (Dynamic Random Access Memory)) within a computer system that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line.

[0135] The program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by transmission waves in the transmission medium. Here, the "transmission medium" that transmits the program refers to a medium that has the function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may also be a program for implementing some of the functions described above, or may be a so-called differential file (differential program) that can implement the functions described above in combination with a program already stored in the computer system. [Explanation of symbols]

[0136] 1, 1a... shift management system, 10... terminal device, 11... terminal display unit, 12... terminal operation unit, 20, 20a... work plan support device, 21... display unit, 22... operation unit, 30... work plan information storage device, 31... work plan information, 100... calculation unit, 101... work preference transmission unit, 1011... work preference information, 102... work schedule reception unit, 150... storage unit, 200, 200a... calculation unit, 211... work preference acquisition unit, 212... work plan generation unit, 213... work plan acquisition unit, 214... ratio calculation unit, 215... regular worker recruitment proposal unit, 216... one-off worker recruitment proposal unit, 217... work schedule transmission unit, 222... work plan generation unit, 223... work total Image acquisition unit, 224...work status determination unit, 225...regular worker recruitment proposal unit, 227...recruitment notification unit, 228...permission acquisition unit, 229...regular worker application proposal unit, 230...application notification unit, 290...storage unit, P1...shift schedule screen, P11...regular worker schedule screen, P12...one-time worker schedule screen, P121...one-time worker recruitment button, P21...one-time worker recruitment screen, P22...one-time worker resume screen, P23...one-time worker employment decision screen, P24...one-time worker employment notification screen, P3...regular worker recruitment proposal screen, P31...one-time worker work status screen, P33...regular worker recruitment button, NT...network

Claims

1. A work plan generation unit that generates work plan information including one-time work schedule information indicating the work schedules of one-time workers under one-time work contracts and regular work schedule information indicating the work schedules of regular workers under regular work contracts. A work schedule support device comprising:

2. a ratio calculation unit that calculates the ratio of the work schedule of the one-off worker to the work schedule or required work slots of the regular worker included in the work plan information; The work schedule support device according to claim 1 , further comprising:

3. a regular worker recruitment proposal unit that proposes new recruitment of the regular worker based on the calculated ratio The work schedule support device according to claim 2 , further comprising:

4. a work plan acquisition unit that acquires work plan information including one-time work schedule information indicating the work schedules of one-time workers under one-time work contracts and regular work schedule information indicating the work schedules of regular workers under regular work contracts; a ratio calculation unit that calculates a ratio of the work schedule of the one-off worker to the work schedule or required work slots of the regular worker included in the work plan information; a regular worker recruitment proposal unit that proposes new recruitment of the regular workers based on the calculated ratio; A work schedule support device comprising:

5. A one-off worker recruitment proposal unit that proposes the recruitment of one-off workers when the work schedule of the regular workers does not meet the required work quota in the work plan. Furthermore, The work plan information includes one-time work schedule information indicating the work schedule of one-time workers who applied for the one-time worker recruitment. The work schedule support device according to claim 1 or 4.

6. the ratio calculation unit calculates the ratio for each predetermined period of the work plan information, a presentation unit that presents that the calculated ratio satisfies the conditions of the proposal; The work schedule support device according to claim 3 or 4, further comprising:

7. The regular worker recruitment proposal unit proposes the recruitment of the regular worker based on the ratio in the future work plan during or after the planning of the future work plan.

5. The work schedule support device according to claim 3 or 4.

8. The regular worker recruitment proposal unit proposes the recruitment of the regular worker based on the ratio in past work situations before or during the work plan planning work.

5. The work schedule support device according to claim 3 or 4.

9. The regular worker recruitment proposal unit proposes the recruitment of the regular worker at a timing corresponding to the cycle of work schedule planning.

5. The work schedule support device according to claim 3 or 4.

10. On the computer, To generate work plan information including one-off work schedule information indicating the work schedule of one-off workers under one-off work contracts and regular work schedule information indicating the work schedule of regular workers under regular work contracts. A program to execute.

Images