Information processing method, program, and information processor

Abstract

To improve the efficiency of operations related to a mutual aid association.SOLUTION: An information processing method implemented by an information processor includes the steps of: providing services related to a mutual aid association for an organization; obtaining employee information for each employee who belongs to the organization; obtaining payment information related to the mutual aid association according to fee information for each employee from another processor used by the organization; and managing the payment information associated with the organization.SELECTED DRAWING: Figure 7

Description

[Technical Field]

[0001] The disclosed technology relates to an information processing method, a program, and an information processing device. [Background technology]

[0002] Conventionally, there has been known a welfare service management system that uses the communication lines of a contracted company to handle all management tasks for non-statutory welfare services of multiple companies in a form that is tailored to the systems of each contracted company (see, for example, non-patent document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2001-350868 Summary of the Invention [Problem to be solved by the invention]

[0004] However, while conventional technology allows each employee to enjoy the benefits they select, there is still room for improvement in work efficiency from the management's perspective.

[0005] Therefore, one of the objects of the disclosed technology is to provide an information processing method, a program, and an information processing device that can improve the efficiency of operations related to mutual aid societies. [Means for solving the problem]

[0006] In one aspect of the disclosed information processing method, an information processing device provides services related to an organization's mutual aid association, acquires employee information for each employee belonging to the organization, acquires payment information related to the mutual aid association based on membership fee information for each employee from another processing device used by the organization, and manages the payment information in association with the organization. [Effects of the Invention]

[0007] The disclosed technology can improve the efficiency of mutual aid association operations. [Brief explanation of the drawings]

[0008] [Figure 1] 1A and 1B are diagrams illustrating an overview of the mutual aid association's operations before and after improvement using the disclosed technology. [Figure 2] 1 is a diagram illustrating an example of a configuration of an information processing system 1 according to an embodiment. [Figure 3] FIG. 2 is a block diagram illustrating an example of a server according to an embodiment. [Figure 4] FIG. 10 is a diagram illustrating an example of employee information according to an embodiment. [Figure 5] FIG. 10 is a diagram illustrating an example of member information according to an embodiment. [Figure 6] FIG. 1 illustrates an example of a processing apparatus according to an embodiment. [Figure 7] FIG. 10 is a flowchart illustrating an example of membership fee processing for a mutual aid association according to an embodiment. [Figure 8] FIG. 10 is a flowchart illustrating another example of membership fee processing related to a mutual aid association according to an embodiment. [Figure 9] FIG. 10 is a flowchart illustrating an example of a service usage process related to a mutual aid association according to an embodiment. [Figure 10] FIG. 10 is a diagram illustrating an example of a system application screen according to an embodiment. [Figure 11] FIG. 10 is a diagram illustrating an example of a status check screen according to an embodiment. [Figure 12] FIG. 10 is a diagram illustrating an example of a member information display screen according to an embodiment. [Figure 13] FIG. 10 is a diagram illustrating an example of a display screen relating to a usage status according to an embodiment. [Figure 14] FIG. 10 is a diagram illustrating an example of a display screen related to a financial report according to an embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0009] Preferred embodiments of the present disclosure will be described with reference to the accompanying drawings, in which the same reference numerals denote the same or similar configurations.

[0010] [Embodiment] First, using Figure 1, we will explain the current issues with the system (hereinafter also referred to as "mutual aid association") that covers employee benefits and celebration / condolence expenses using money collected from both the company and employees, and an overview of improvements using disclosure technology. Figure 1 is a diagram showing an overview of mutual aid association operations before and after improvements using disclosure technology. Mutual aid associations can also be called mutual aid societies, mutual aid associations, employee associations, etc.

[0011] In the example shown in Figure 1, the mutual aid association's business consists of six main tasks, each of which has the following challenges: (1) Joining or registering: Paper or Excel work (2) Managing membership fees: Work done on paper or in Excel (3) Benefit application and approval: Paper procedures, coming to the office for procedures (4) Benefit payment management: Manage with Excel and transfer from paper (5) Calculation of income and expenditures for the Mutual Aid Association: Created monthly using Excel (6) Year-end settlement report: Created in Excel

[0012] In response to the above-mentioned issues in the mutual aid association business, the disclosed technology can achieve the following improvements by using the configurations described below. (1) Enrollment or registration: Linking with personnel data (2) Membership fee management: Membership registration database (3) Benefit application and approval: Online application available, telecommuting available (4) Benefit payment management: Centralized management of payment data (5) Calculation of income and expenditures for the Mutual Aid Association: Automatic calculation and analysis of income and expenditures are also possible. (6) Year-end settlement report: Automatic creation, review of the system As described above, a system that can improve at least one aspect of the existing mutual aid association business will be described below.

[0013] <System configuration> Fig. 2 is a diagram showing an example of the configuration of an information processing system 1 according to an embodiment of the disclosure. As shown in Fig. 1, the information processing system 1 includes servers 10A and 10B and processing devices 20A, 20B, and 20C of one or more users. Hereinafter, when there is no need to distinguish between the servers individually, they will be referred to as server 10, and when there is no need to distinguish between the processing devices, they will be referred to as processing device 20. For example, the information processing system 1 according to the embodiment constitutes a system that improves the operations of a mutual aid association to which each employee belonging to each organization joins.

[0014] The server 10 and the processing device 20 can transmit and receive data to and from each other via a network N. The server 10 may be composed of multiple processing devices, and the number of processing devices 20 may be any number. For example, the processing device 20 is an information processing device used by each employee (each user) belonging to an organization (e.g., a company, etc.) that provides the service in question when using services related to a mutual aid association.

[0015] The information processing system 1 enables applications and approvals for receiving benefits to be completed online. Furthermore, the information processing system 1 enables year-end financial statements to be compiled based on the benefit amounts associated with each application, and visualizes the utilization status and income / expense status of the benefit system, leading to a review of the benefit system. The information processing system 1 can also make suggestions for changes to the company's employee benefits program when a benefit application is made.

[0016] According to the above-described information processing system 1, it is possible to improve the efficiency of each business related to the mutual aid society. Each business is at least one of the processes (1) to (6) shown in Fig. 1, but is not limited to the above example. Next, the server 10 and the processing device 20 provided in the information processing system 1 will be described.

[0017] For example, a server 10A that manages operations related to a mutual aid association to which employees (users) of a company join may cooperate with a server 10B that manages a personnel management system to acquire necessary employee information. In this case, the server 10B may have an employee DB that stores employee information of the organization.

[0018] Server 10A manages the acquired employee information, associates employees who join the mutual aid association with available services, and enables employees to apply online. Server 10A also performs the above-mentioned operations. Server 10A may also have a member database that stores member information of the mutual aid association.

[0019] Hereinafter, when referring to the processing device 20 as a processing device for an employee in an organization who uses the mutual aid society services, it will be designated by the symbol A, and when referring to the processing device for the administrator of the mutual aid society services, it will be designated by the symbol B. The processing device 20A outputs a registration request to the server 10A to register the membership of employee A who uses the processing device 20A. After joining, the processing device 20A may, for example, output a service application request from employee A to the server 10A.

[0020] The processing device 20B used by the administrator sends requests to the server 10A to compile and analyze the usage status of the mutual aid association in response to operations from the administrator, and performs approval processing for service applications from employees.

[0021] Furthermore, the processing device 20 used by the employee or manager may use a web browser to access a website (or web page) provided by the server 10A and receive the services of the mutual aid association provided on this website.

[0022] Furthermore, an application program (app) for using the present service provided by the server 10A may be installed on the processing device 20 used by the employee or manager. This app causes the processing device 20 to execute at least a part of the processing related to the mutual aid society business disclosed in the embodiment described below in the service provided by the server 10A. When this app is executed, the processing device 20 accesses the server 10A and transmits and receives information used to execute the app. Below, each component of the information processing system 1 that enables the execution of the service related to the disclosed technology will be described in detail.

[0023] <Server configuration> 3 is a block diagram showing an example of a server 10 according to an embodiment of the disclosure. The server 10 includes one or more processors (e.g., CPUs) 110, one or more network communication interfaces 120, a storage device (storage unit) 130, and one or more communication buses 170 for interconnecting these components. Hereinafter, the servers 10A and 10B will be collectively described as the server 10, but depending on the implementation situation, the servers 10A and 10B may be configured separately, or part of the configuration of the server 10 may be configured as a separate server.

[0024] The server 10 may optionally include a user interface 150, which may include a display and input devices (such as a keyboard and / or mouse or some other pointing device).

[0025] The storage device 130 may be, for example, a high-speed random access memory (main storage device) such as a DRAM, an SRAM, or other random access solid-state storage device. Alternatively, the storage device 130 may be a non-volatile memory (auxiliary storage device) such as one or more magnetic disk storage devices, optical disk storage devices, flash memory devices, or other non-volatile solid-state storage devices. Alternatively, the storage device 130 may be a non-transitory computer-readable recording medium that stores programs including instructions for a computer. Alternatively, the storage device 130 may be either a main storage device (memory) or an auxiliary storage device (storage), or may include both.

[0026] The storage device 130 stores data, programs, etc. used by the information processing system 1. For example, the storage device 130 stores employee information for each employee belonging to an organization, member information for employees who join a mutual aid association, etc. The employee information and member information will be described later with reference to FIGS. 4 and 5.

[0027] Another example of storage device 130 may be one or more storage devices located remotely from processor 110. In one embodiment, storage device 130 stores programs, modules, and data structures, or a subset thereof, that are executed by processor 110.

[0028] The processor 110 executes the programs stored in the storage device 130 to configure, for example, a service providing unit 111, an acquiring unit 112, an output unit 113, a managing unit 114, a calculating unit 115, and an analyzing unit 116.

[0029] The service providing unit 111 provides each service related to the mutual aid society disclosed in the embodiment. For example, the service providing unit 111 controls the process of acquiring requests related to the mutual aid society from each processing device 20, such as a request to join the mutual aid society or a request to apply for services provided by the mutual aid society, and registering and managing information on each employee. In addition, the service providing unit 111 includes a service providing unit 111, an acquisition unit 112, an output unit 113, a management unit 114, a calculation unit 115, and an analysis unit 116 in order to control the execution of the services disclosed in the embodiment. Each process that the service providing unit 111 can provide will be described below.

[0030] <Membership Processing> The acquisition unit 112 acquires employee information of each employee belonging to the organization. For example, the acquisition unit 112 acquires the employee information of this organization from another database (e.g., a personnel management DB or a labor management DB) that manages employee information of each employee belonging to the organization. The acquisition unit 112 stores the acquired employee information in the storage device 130 as member information.

[0031] When acquiring a request to join the mutual aid society from the processing device 20 used by each employee, the acquiring unit 112 may associate the fact that the employee who made the membership request has joined, the joining date, etc. with the member information. The above processing enables online membership. Furthermore, if the organization has already confirmed the employee's intention to join the mutual aid society, the employee information may already be associated with joining the mutual aid society, and the acquiring unit 112 may acquire the employee information associated with the membership.

[0032] The service providing unit 111 may determine whether or not to allow an employee who has made a membership request to join based on the employment status of the employee. The criteria for joining a mutual aid association may be set for each organization (company). Furthermore, if the employment status changes and the employee no longer meets the membership qualification conditions, the service providing unit 111 may delete the employee's membership. For example, if employee A changes from a full-time employee to a contract employee, he or she may lose his or her membership from the month of the change, and the salary deductions described below may no longer be made.

[0033] As a specific example, by linking a database (member database) that manages information on members joining a mutual aid association with a database (employee database) that manages information on employees of an organization, it becomes possible to synchronously update the information on employees belonging to the organization without any omissions in the member database of the mutual aid association. Information on newly registered employees may also be automatically registered in the member database. Furthermore, when member information or employee information is updated, or at any time, the updated information or employee information may be output to the other database, so that the latest information is shared between the respective databases.

[0034] The employee identification information (ID) in both databases may be associated independent information, or a common identification information (ID) may be used. For example, if a common ID is used, the employee ID in the employee information may be used as the member ID in the member information. This makes it easier to search for and compare information about the same employee in both databases.

[0035] Furthermore, as described above, when an employee of the organization joins the mutual aid society, the acquisition unit 112 may acquire employee information of employee A from another database that manages employee information of the organization. For example, when employee A newly joins the mutual aid society, the acquisition unit 112 may acquire employee information of employee A from a DB that manages employee information of the organization via the output unit 113, using the employee ID of employee A. This allows the server 10A to automatically acquire information stored in another DB about the information of the employee who has become a new member.

[0036] <Membership fee payment> The output unit 113 outputs membership fee information regarding membership fees included in the membership information of each employee to another processing device used by the organization. For example, the output unit 113 outputs mutual aid association membership fee information corresponding to the services used by the employee to the processing device 20 used by the organization's employees. This enables the organization to know the amount to be deducted from the salary of each employee. Note that if the amount to be deducted from the salary is fixed, or if the organization already knows the amount to be deducted for each employee, the output unit 113 does not need to output the membership fee information of each employee to the organization's processing device 20.

[0037] The acquisition unit 112 acquires payment information related to the mutual aid society based on the membership fee information of each employee from another processing device used by the organization. For example, the acquisition unit 112 acquires payment information related to the amount to be paid to the mutual aid society, which is calculated based on the membership fee information related to the membership fees of each employee who is a member of the mutual aid society, from the processing device 20 of the organization.

[0038] For example, the payment information may include information indicating that membership fees have been paid by the organization to the mutual aid association, or may include information indicating that a bank transfer has been made, etc. The payment information may or may not indicate the membership fees for each employee, and may include information on the total amount of total membership fees for each employee.

[0039] As described above, the acquisition unit 112 acquires the membership fees for each employee in bulk from the organization, rather than acquiring the membership fees from each employee, which reduces the number of communications and does not increase the processing load on the server 10 A. Note that when an employee applies for additional services, the membership fees for the additional services may be acquired from the processing device 20 used by the employee.

[0040] The management unit 114 manages the payment information acquired by the acquisition unit 112 in association with the organization. The management unit 114 stores and manages the payment information acquired periodically, for example, in the storage device 130 for each organization.

[0041] The above process makes it possible to easily track membership fees for each member, improving business efficiency. Also, by associating payment information with each organization, it becomes possible to aggregate and analyze data by organization, and to compare data between organizations.

[0042] The acquisition unit 112 may acquire payment information including the amount of deduction based on the membership fee from each employee's salary and / or the organization's share of the mutual aid association. For example, the service providing unit 111 may notify the organization of what is to be included in the payment information, and the acquisition unit 112 may acquire payment information including the amount of deduction from each employee's salary and / or the organization's share as needed. Note that by including payment information including the total amount of deductions from salary and the organization's share of the payment information in the payment information, the mutual aid association can acquire the necessary information at once.

[0043] If the balance between income based on payment information and expenditures based on the member's use of the service is or becomes a deficit, the management unit 114 may output compensation payment information to the organization via the output unit 113. Furthermore, if the balance of the above-mentioned balance falls below a certain level, the management unit 114 may output an alert notification to the organization via the output unit 113.

[0044] <<Service Usage>> The service providing unit 111 receives applications for services that can be provided online from employees after they log in to the mutual aid society service provided by the present system (see FIGS. 10 and 11, which will be described later). For example, the services that can be provided may be any services determined by the organization, and may include benefit systems such as condolence money, birth gifts, employee loans, benefits, sickness and injury benefits, infertility treatment subsidies, and advanced medical treatment subsidies, as well as group insurance, use of resort facilities, company housing and dormitories, etc.

[0045] The acquisition unit 112 acquires a service use application selected by each employee from various service options displayed on the screen of each employee's processing device 20. For example, the acquisition unit 112 acquires, from each employee's processing device 20, an employee ID (member ID) and each service identification information that identifies one or more selected services.

[0046] The management unit 114 may associate one or more services provided by the mutual aid society with each employee. For example, when the acquisition unit 112 acquires an employee ID and one or more available service IDs, the management unit 114 identifies an employee ID included in the member information stored in the storage device 130 from the acquired employee ID, and associates the acquired one or more service IDs with the identified employee ID.

[0047] By performing the above process, the services desired by each employee can be made available to them. For example, employees can delete some services from the default list of employee benefit services or select new services.

[0048] The management unit 114 may determine whether or not a requested service can be used, as necessary. For example, if the requested service has usage conditions, the management unit 114 determines whether or not the applicant satisfies the usage conditions. As a specific example, in the case of an application to use a resort facility, the management unit 114 determines whether or not the service is available on the employee's desired date, or, if there is a limit on the number of times the service can be used, determines whether or not the number of times the service can be used is below a threshold.

[0049] The management unit 114 may make a decision automatically by the system, or the organization administrator may make a decision to reject manually. For example, the management unit 114 may change the status after application when it acquires information indicating approval or rejection from the processing device 20 used by the organization administrator. The management unit 114 may manage each service application by associating it with a status (e.g., awaiting approval, provided, etc.).

[0050] Furthermore, a workflow may be generated for the application for use of the above-mentioned service. For example, when an employee applies for use of a service, the service providing unit 111 (or the management unit 114) may generate a workflow for approval, generate jobs for approval by the manager and payment after approval, and change the status of the application (whether or not it has been approved, whether or not it has been paid) depending on whether or not the workflow has been executed.

[0051] The status of the usage application may be notified to the employee who made the usage application. For example, when the status is updated, the management unit 114 may notify the contact associated with the employee ID of the updated status via the output unit 113. Furthermore, the management unit 114 may also share the status of the usage application with the employee DB linked to the member DB, thereby enabling the organization's human resources department or the organization side to notify the relevant employee of the status of the usage application.

[0052] The calculation unit 115 calculates the membership fee for each employee based on each service associated with each employee. For example, if the content of the service desired by the employee is changed, the calculation unit 115 may calculate the employee's membership fee according to the service associated with the employee. As a specific example, if the employee applies to use a service that requires an additional membership fee, the calculation unit 115 adds the additional membership fee to the regular membership fee.

[0053] The calculation unit 115 may also include updating the membership fee for a specific employee when a service provided to the specific employee is changed. As described above, when a specific employee wants to use a new service, the specific employee applies for the new service online. At this time, the calculation unit 115 detects an update to the service associated with the specific employee, calculates the membership fee for the specific employee with the updated service content, and updates the membership fee.

[0054] By the above process, it becomes possible to update the membership fee in accordance with the content of the service, which is changed as needed, and business efficiency can be improved.

[0055] <<Aggregation and visualization of usage status>> The service providing unit 111 may manage the usage status of services (number of times, total amount, frequency, etc.) for each organization (e.g., company) or for each employee. For example, the service providing unit 111 may tally and analyze the usage status of each used service from the member information stored in the storage device 130.

[0056] The analysis unit 116 creates income and expenditure report information based on the amount received based on payment information from the organization and the amount paid for providing services to employees. For example, the analysis unit 116 may generate screen information showing the financial status of the mutual aid association and output it to the employee's processing device 20 in response to a request, or may output income and expenditure information at predetermined intervals (see FIG. 13, described below).

[0057] Through the above process, employees can visualize the financial status of the mutual aid association and can grasp the remaining premiums in a timely manner. In addition, managers can check the increase or decrease in the balance, which allows them to adjust the cash flow.

[0058] The analysis unit 116 may generate financial report information based on the amount received based on payment information from the organization and the amount paid for providing services to employees. For example, the analysis unit 116 may allocate income and expenditures to each account item such as assets, liabilities, and net worth, and create a financial report so that it can be reported to a board of directors, etc. (FIG. 14, described below).

[0059] The analysis unit 116 may also obtain information necessary for the settlement information from an external device. For example, bank transfer fees may be obtained from each bank, or other necessary information may be input by an administrator. Note that bank transfer fees can be set in advance by having each bank notify or ascertain the fees in advance.

[0060] If a group insurance contract has been made, the analysis unit 116 may record the payment of insurance premiums from the mutual aid association to the insurance company, and reflect the payment of insurance premiums in the settlement information. For example, when a member uses insurance (an employee applies to an insurance company), the insurance company may contact the company or the mutual aid association after the fact, thereby making it possible to grasp the status of employee insurance usage.

[0061] Furthermore, the analysis unit 116 may visualize the usage status for each service. For example, the analysis unit 116 may generate a screen displaying the usage status for each service and output it to the processing device 20 of each employee.

[0062] The analysis unit 116 may identify services that are used a predetermined number of times or less in a predetermined period of time, and may suggest to the administrator that the identified services be stopped. For example, the analysis unit 116 may identify services that are used a predetermined number of times or less per year (or per six months or quarters). When the administrator stops using a service, the calculation unit 115 may update (reduce) the membership fee for the employee who has applied for this service.

[0063] The analysis unit 116 may consider introducing a new service. For example, the acquisition unit 112 acquires requests for the introduction of a new service from each employee. As a specific example, the acquisition unit 112 may ask each employee whether they would like to introduce a new service, for example, by conducting a survey of employees. In this case, the analysis unit 116 may conduct a survey of each employee regarding the introduction of a new service when the number of requests for the introduction of a new service from employees is equal to or exceeds a threshold.

[0064] When a new service is introduced, the calculation unit 115 may update the membership fee of the mutual aid association taking into account the cost of the new service.

[0065] The above process makes it possible to visualize the usage status of the mutual aid association's systems (services). Also, depending on the usage status of the services, it becomes possible to propose the suspension of the services or the introduction of new services.

[0066] <<Examples of each data>> Next, examples of each data stored in the storage device 130 of the server 10 will be described with reference to Fig. 4 and Fig. 5. Fig. 4 is a diagram showing an example of employee information according to an embodiment. Fig. 5 is a diagram showing an example of member information according to an embodiment.

[0067] The employee information shown in FIG. 4 includes various data / information such as employee ID, name, contact information, address, department, and employment status. The employee ID includes the employee ID using the system of the present disclosure, the name includes the user's name information, and the contact information includes information such as a telephone number, email address, and social media account. The address includes the employee's address, and the department includes the department to which the employee belongs. The employment status includes the employee's employment status. Note that the employee information may also include information such as date of birth, position, evaluation, skills, and marital status.

[0068] The member information shown in Figure 5 includes various data / information such as member ID, contact information, joining / withdrawing, services, and membership fees. The member ID includes a member ID of the mutual aid association, and an example is shown that is the same as the employee ID in the employee information shown in Figure 4, but it may be information different from the employee ID associated with the employee ID. The name includes the user's name information, and joining / withdrawing includes information indicating whether the member is a member of the mutual aid association and may include the date of joining / withdrawing. The services include a service ID indicating services for which the member can apply. The services that can be applied for can be customized for each member. The membership fee includes mutual aid association membership fee information. Note that information such as contact information and date of birth may also be included in the member information. Furthermore, the member information shown in Figure 5 may use part of the employee information shown in Figure 4.

[0069] <Configuration of the processing device> 6 is a diagram illustrating an example of a processing device 20 according to an embodiment of the disclosure. For example, the processing device 20 is a device used by employees (including managers) of an organization. The processing device 20 includes one or more processors (e.g., CPUs) 210, one or more network communication interfaces 220, a storage device (storage unit) 230, a user interface 250, and one or more communication buses 270 for interconnecting these components. Hereinafter, when referring to the processing device 20 as a processing device used by employees, the respective components are denoted by the symbol A, and when referring to a processing device used by managers, the respective components are denoted by the symbol B.

[0070] The user interface 250 includes a display 251 and an input device 252 (such as a keyboard and / or a mouse or some other pointing device).

[0071] The storage device 230 may be, for example, a high-speed random access memory (primary storage device) such as a DRAM, an SRAM, or other random access solid-state storage device. The storage device 230 may also be a non-volatile memory (secondary storage device) such as one or more magnetic disk storage devices, optical disk storage devices, flash memory devices, or other non-volatile solid-state storage devices. The storage device 230 may also be a non-transitory computer-readable recording medium. The storage device 230 may be either a primary storage device (memory) or a secondary storage device (storage), or may include both.

[0072] The storage device 230 stores data and programs used by the information processing system 1. For example, the storage device 230 stores application programs for the processing device 20 in the information processing system 1.

[0073] The processor 210 executes a program stored in the storage device 230 to configure a service processing unit 211. The service processing unit 211 includes, for example, a web browser and an email application. The web browser enables browsing of web pages provided by the server 10. Furthermore, by executing an installed application for the user terminal, browsing of web pages providing the above-mentioned services becomes possible. The service processing unit 211 has a communication control unit 212, a display control unit 213, and an operation control unit 214 to receive the provided services.

[0074] The communication control unit 212 acquires each screen information indicating various screens related to the mutual aid association transmitted from the server 10. For example, the communication control unit 212A of the processing device 20A used by an employee acquires each screen information such as an enrollment screen, a system (service) application screen, and a system status confirmation screen. Also, the communication control unit 212B of the processing device 20B used by the manager acquires each screen information such as a mutual aid association management screen, a status list screen, a system usage summary, a screen including income and expenditure, and a screen including financial statement information. The communication control unit 212 outputs to the server 10 information selected and set using each screen, a specified request, work information related to the service, etc.

[0075] The display control unit 213 controls the display 251 to display screens related to the service based on each screen information acquired by the communication control unit 212. For example, the display control unit 213A of the processing device 20A used by an employee controls the display of each screen information such as an enrollment screen, a system (service) application screen, and a system status confirmation screen. Also, the display control unit 213B of the processing device 20B used by the manager controls the display of each screen information such as a mutual aid association management screen, a status list screen, a system usage summary, a screen including income and expenditure, and a screen including settlement information.

[0076] The operation control unit 214 receives user operations on UI components displayed on each screen, transmits operation information to an application of the processing device 20, and outputs the operation information to the server 10. For example, the operation control unit 214 outputs to the server 10 each piece of information related to the mutual aid association that has been selected, set, or entered by an employee, manager, or the like.

[0077] The communication control unit 212 transmits each piece of operation information received by the operation control unit 214 to the server 10 via the network communication interface 220 .

[0078] Through the above processing, the processing device 20 used by employees or managers can perform processing in cooperation with the server 10, making it possible to join and leave the mutual aid association online, to apply for use of the system online, and to visualize the system usage status.

[0079] <Operation description> Next, a description will be given of each operation of the information processing system 1. Fig. 7 is a flowchart showing an example of membership fee processing related to a mutual aid association according to one embodiment. The example shown in Fig. 7 is an example in which the server 10 processes payment information from an organization.

[0080] In step S102, the service providing unit 111 of the server 10 provides services related to the mutual aid society of the organization. For example, the service providing unit 111 constructs a system that enables online processing.

[0081] In step S104, the acquisition unit 112 of the server 10 acquires employee information of each employee belonging to the organization. For example, the acquisition unit 112 cooperates with an employee DB of the organization and acquires the employee information of each employee managed in the employee DB.

[0082] In step S106, the output unit 113 of the server 10 uses the mutual aid association membership information based on the employee information of each employee to output membership fee information regarding the mutual aid association membership fees of each employee to the processing device 20 used by the organization. The membership fee information is information including, for example, the membership fees of each employee. In cases such as when the membership fees are determined uniformly, the output unit 113 does not necessarily need to output the membership fee information to the processing device 20.

[0083] In step S108, the acquisition unit 112 of the server 10 acquires payment information related to the mutual aid association based on the membership fee information related to the membership fees of each employee from another processing device 20 used by the organization. The payment information may include, for example, the total amount of each membership fee for each employee, and may also include the amount borne by the organization to the mutual aid association.

[0084] In step S110, the management unit 114 manages the payment information acquired by the acquisition unit 112 in association with the organization. For example, the management unit 114 manages the payment information in association with an organization ID or the like that identifies the organization.

[0085] The above process makes it possible to easily track membership fees for each member, improving business efficiency. Also, by associating payment information with each organization, it becomes possible to aggregate and analyze data by organization, and to compare data between organizations.

[0086] 8 is a flowchart illustrating another example of the membership fee processing related to the mutual aid association according to an embodiment of the present invention. The example illustrated in FIG. 8 is an example of the processing performed by the server 10 to update the membership fee.

[0087] In step S202, the calculation unit 115 of the server 10 determines whether the membership fee update conditions are met. The membership fee update conditions include, for example, changing the services available to the employee. Changing the available services includes deleting or adding a service. If the membership fee update conditions are met (step S202-YES), the process proceeds to step S204; if the membership fee update conditions are not met (step S202-NO), the process returns to step S202.

[0088] In step S204, the calculation unit 115 of the server 10 updates the membership fee for each employee based on each service associated with the employee for which the membership fee update condition is satisfied. For example, the membership fee may be updated when an available service is added or deleted.

[0089] Through the above processing, even if the services available to each employee are customized, it is possible to calculate membership fees for each employee, thereby improving the operational efficiency of membership fee calculations.

[0090] 9 is a flowchart illustrating an example of a service usage process related to a mutual aid society according to an embodiment. The example illustrated in FIG. 9 illustrates an example of the process performed by the server 10 when the administrator uses the mutual aid society service.

[0091] In step 302, the service providing unit 111 of the server 10 determines whether or not a trigger related to a service has occurred. For example, if the administrator's operation indicates visualization of usage status, the process proceeds to step S310; if the administrator's operation indicates generation of a settlement report, the process proceeds to step S320; and if the administrator's operation indicates selection of a provided service, the process proceeds to step S330.

[0092] In step S310, the analysis unit 116 of the server 10 tally and analyze the usage status of services used by each employee in the organization. For example, screen information capable of displaying the usage status and amount of each service, the usage status of each employee, etc. is created and output to the processing device 20.

[0093] In step S312, the analysis unit 116 of the server 10 creates an income and expenditure report. The income and expenditure report includes, for example, the total amount of membership fees from employees and the amount borne by the organization for a specified period, and the amount of expenditure for services used during the same specified period.

[0094] In step S314, the output unit 113 of the server 10 outputs the usage status information including the income and expenditure report to the processing device 20 used by the administrator (for example, FIG. 13).

[0095] In step S320, the analysis unit 116 of the server 10 creates a financial statement. The analysis unit 116 acquires information about account items and creates a financial statement.

[0096] In step S322, the output unit 113 of the server 10 outputs the settlement information including the settlement report to the processing device 20 used by the administrator (for example, FIG. 14).

[0097] In step S330, the service providing unit 111 of the server 10 accepts a selection of an available service from the processing device 20 used by the employee. The selection of a service includes adding or deleting a service.

[0098] In step S332, the service providing unit 111 of the server 10 updates the services available to the employee based on the services selected by the employee, and the calculation unit 115 updates the membership fee based on the updated services.

[0099] The above processing makes it possible to improve the efficiency of the complicated work that the administrator has been performing for various tasks related to the mutual aid association.

[0100] <Screen example> Next, we will explain examples of each screen displayed in the information processing system 1. Fig. 10 is a diagram showing an example of a system application screen according to one embodiment. The system application screen D2 shown in Fig. 10 is a screen used by employees, and shows an example of a screen that allows them to apply for a system (service) online.

[0101] Screen D2 shown in Figure 10 displays a list of plans for which the employee has applied, a button B2 to submit the application, and a status confirmation button B4. The list of plans includes the status of each plan (e.g., awaiting approval, awaiting payment, paid, etc.). When the employee operates the application button B2, the application screen on screen D4 is displayed.

[0102] Screen D4 shown in Figure 10 displays a list of systems that employees can apply for (use). For example, sickness and injury benefits, infertility treatment subsidies, loans, retirement gifts, wedding gifts, and scholarship pensions are displayed, and employees can operate at least one system and apply for the system they have operated.

[0103] Fig. 11 is a diagram showing an example of a status confirmation screen according to one embodiment. Screen D6 shown in Fig. 11 is displayed, for example, when the status confirmation button B4 shown in Fig. 10 is operated. Screen D6 shown in Fig. 11 includes status information (waiting for approval), system information (injury / sickness compensation), applicant information (AAA, etc.), and application details. For example, if evidence is required for the application, the application details allow the uploading or transmission of evidence.

[0104] Figure 12 is a diagram showing an example of a member information display screen according to one embodiment. Screen D8 shown in Figure 12 includes the member's "employee number," "member information," "membership status," and "system usage status." The "membership status" includes the date of enrollment, so employees or managers can easily understand when the employee enrolled in the mutual aid association.

[0105] Fig. 13 is a diagram showing an example of a display screen relating to usage status according to one embodiment. Screen D10 shown in Fig. 13 includes a "response status" for applications from each employee, a "status" of the applied system, "latest information" including newly applied systems, and a "report" showing the usage status of the system.

[0106] "Response status" includes the total for each status, and in the example shown in Fig. 13, there are 5 waiting for approval and 1 returned status. For "status," the administrator can select any status, and a confirmation screen for the selected status (for example, Fig. 11) may be displayed.

[0107] The "report" may display the usage status of the system used over a specified period (e.g., one month). For example, the number of system users, total benefits, contributions from members, and reserve funds may be displayed, and the number of users by system may also be displayed. The number of users by system may be displayed as a cumulative value over one year.

[0108] 14 is a diagram showing an example of a display screen relating to a financial statement according to one embodiment. Screen D12 shown in FIG. 14 includes a settlement report for the mutual aid association. The income section, expenditure section, and total expenditure calculated by the calculation unit 115 are included in the financial statement.

[0109] The above-described embodiments are merely examples for explaining the disclosed technology, and are not intended to limit the disclosed technology to only these embodiments. The disclosed technology can be modified in various ways without departing from the spirit of the invention. In addition, the processes on the server side and the user's processing device side may be integrated as appropriate, or the processes may be transferred to the other device or to a different device. [Explanation of symbols]

[0110] 1...information processing system, 10...server, 20...processing device, 110...processor, 130...storage device, 111...service providing unit, 112...acquisition unit, 113...output unit, 114...management unit, 115...calculation unit, 116...analysis unit, 210...processor, 211...service processing unit, 212...communication control unit, 213...display control unit, 214...operation control unit, 230...storage device, 251...display

Claims

1. The information processing device Providing services related to the organization's mutual aid association; Obtaining employee information for each employee belonging to said organization; obtaining payment information for the mutual aid association based on membership fee information for each employee from another processing device used by the organization; managing said payment information in association with said organization; An information processing method that performs the above.

2. The obtaining includes: The information processing method according to claim 1 , further comprising obtaining the payment information including the amount of the membership fee deducted from the salary of each employee and / or the organization's contribution to the mutual aid association.

3. The obtaining includes:

2. The information processing method according to claim 1, further comprising: when an employee of the organization joins the mutual aid association, obtaining employee information of the employee from another database that manages employee information of the organization.

4. The managing step includes: The information processing method according to claim 1 , further comprising associating one or more services provided by the mutual aid society with each of the employees.

5. The information processing method of claim 4 , further comprising calculating a membership fee for each of the employees based on each service associated with the employee.

6. The calculating step includes:

6. The information processing method according to claim 5, further comprising updating a membership fee for a specific employee when the services provided to the specific employee change.

7. The information processing method according to claim 1 , further comprising generating income and expenditure report information based on the amount received based on the payment information from the organization and the amount paid for the provision of services to the employee.

8. The information processing method according to claim 1 , further comprising generating financial report information based on the amount received based on the payment information from the organization and the amount paid for the provision of services to the employee.

9. The obtaining includes: This includes capturing requests from each employee for the implementation of new services. The calculating step includes: The information processing method according to claim 5 , further comprising updating the membership fee when the new service is introduced.

10. In the information processing device, Providing services related to the organization's mutual aid association; Obtaining employee information for each employee belonging to said organization; obtaining payment information for the mutual aid association based on membership fee information for each employee from another processing device used by the organization; managing said payment information in association with said organization; A program that executes the following.

11. An information processing device having a processor, the processor: Providing services related to the organization's mutual aid association; Obtaining employee information for each employee belonging to said organization; obtaining payment information for the mutual aid association based on membership fee information for each employee from another processing device used by the organization; managing said payment information in association with said organization; An information processing device that executes the above.

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