Information processing device, and information processing method

Abstract

To analyze consumption behavior by determining an international traveler group consist of one or more international travelers.SOLUTION: An information processing device includes: a storage part for storing tax exemption transaction information of an international traveler; an acquisition part for acquiring location information of a mobile terminal contracted by the international traveler; a determination part for determining an international traveler group according to the location information; an analysis part for analyzing a consumption behavior of the determined international traveler group according to the location information and the tax exemption transaction information of the international traveler belonging to the specified international traveler group; and an output part for outputting the analysis result.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present invention relates to an information processing device and an information processing method. [Background technology]

[0002] Non-Patent Document 1 discloses a system that displays the amount of duty-free transactions by foreign visitors to Japan by prefecture, as well as the percentage by region (Asia, Europe, etc.), country, and region using heat maps and bar graphs. Patent document 1 discloses a technology in which, during the initial setup of an application with travel support service functions, the user inputs information such as gender, nationality, age, and purpose of visit, automatically registering user attributes in an attribute database. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 2019-23851 [Non-patent literature]

[0004] [Non-Patent Document 1] "Regional Economic Analysis System Basic Operation Manual: Structure of Foreign Consumption (Duty-Free Transactions)," RESAS Regional Economic Analysis System, [Retrieved March 15, 2024], Internet <URL:https: / / resas-portal.go.jp / medias / 6Vuxduqfp9I6h262p3q6wo / d8f6a6fddf509e17327af336ffb5dd91 / manual_map_consume06.pdf> Summary of the Invention [Problem to be solved by the invention]

[0005] There are cases where foreign tourists travel alone or in groups with other foreign tourists, but the technologies described in Non-Patent Document 1 and Patent Document 2 above cannot identify a foreign tourist group consisting of one or more foreign tourists and analyze their consumption behavior.

[0006] The present invention has been made in consideration of these circumstances, and its purpose is to provide an information processing device and information processing method that can identify a group of foreign tourists consisting of one or more foreign tourists and analyze their consumption behavior. [Means for solving the problem]

[0007] One aspect of the present invention is an information processing device comprising: a memory unit that stores tax-free transaction information of foreign tourists; an acquisition unit that acquires location information of mobile devices subscribed to by foreign tourists; a determination unit that identifies a foreign tourist group consisting of one or more foreign tourists based on the location information; an analysis unit that analyzes the consumption behavior of the identified foreign tourist group based on the location information and the tax-free transaction information of foreign tourists belonging to the identified foreign tourist group; and an output unit that outputs the results of the analysis. One aspect of the present invention is the information processing device described above, wherein the analysis unit analyzes the consumption behavior according to the number of foreign tourists belonging to the identified foreign tourist group. One aspect of the present invention is an information processing device as described above, wherein the analysis unit analyzes the consumption behavior using a predetermined group travel analysis method when the number of foreign travelers belonging to the identified foreign travel group is equal to or greater than a predetermined group travel determination threshold. One aspect of the present invention is an information processing device as described above, wherein the analysis unit analyzes the consumption behavior using a predetermined individual travel analysis method when the number of foreign travelers belonging to the identified foreign traveler group is equal to or less than a predetermined individual travel determination threshold. In one aspect of the present invention, in the information processing device described above, the analysis unit analyzes the consumption behavior of a specific store. In one aspect of the present invention, in the information processing device described above, the analysis unit analyzes the consumption behavior by product type. In one aspect of the present invention, in the information processing device described above, the analysis unit analyzes the consumption behavior by dividing the consumption behavior into a specific store and stores other than the specific store. In one aspect of the present invention, in the information processing device described above, the analysis unit calculates the percentage of foreign tourists who made duty-free purchases, targeting foreign tourists who visited a specific store. One aspect of the present invention is an information processing device as described above, wherein the determination unit determines the travel period of the foreign tourist group, and the analysis unit analyzes the consumption behavior by day of the travel period of the foreign tourist group. One aspect of the present invention is an information processing device as described above, wherein the acquisition unit acquires contract period information for mobile devices contracted by foreign travelers belonging to a foreign traveler group, and the determination unit determines the travel period of the foreign traveler group based on the contract period information. One aspect of the present invention is an information processing device as described above, wherein the acquisition unit acquires application usage information indicating the usage history of applications exclusively for foreign travelers that are launched by mobile devices subscribed to by foreign travelers belonging to a foreign traveler group, and the determination unit determines the travel period of the foreign traveler group based on the application usage information. One aspect of the present invention is an information processing device as described above, wherein the determination unit identifies at least one of the places where a group of foreign tourists stayed before visiting a specific store and the places where they stayed after visiting the specific store, and the analysis unit includes the identified places of stay in the results of the analysis regarding the specific store.

[0008] One aspect of the present invention is an information processing method executed by an information processing device, including: a storage step for storing tax-free transaction information of foreign tourists; an acquisition step for acquiring location information of mobile devices subscribed to by foreign tourists; a determination step for identifying a foreign tourist group consisting of one or more foreign tourists based on the location information; an analysis step for analyzing the consumption behavior of the identified foreign tourist group based on the location information and the tax-free transaction information of foreign tourists belonging to the identified foreign tourist group; and an output step for outputting the results of the analysis. [Effects of the Invention]

[0009] According to the present invention, it is possible to obtain the effect of identifying a foreign tourist group consisting of one or more foreign tourists and analyzing their consumption behavior. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a block diagram illustrating an example of the configuration of an information providing system according to an embodiment. [Figure 2] 1 is a block diagram illustrating an example of the configuration of an information processing device according to an embodiment. [Figure 3] 1 is a flowchart illustrating an example of a procedure of an information processing method according to an embodiment. [Figure 4] FIG. 10 is a diagram illustrating an example of the configuration of a display screen for analysis result data according to an embodiment. [Figure 5] FIG. 10 is a diagram illustrating an example of the configuration of a display screen for analysis result data according to an embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0011] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. Fig. 1 is a block diagram showing an example of the configuration of an information providing system according to one embodiment. In Fig. 1, an information processing device 1 transmits and receives data to and from an analysis requester terminal 2 via a communication line. The analysis requester terminal 2 is a terminal used by the person requesting the analysis. The person requesting the analysis specifies the analysis area to be analyzed, the analysis period, etc., to the information processing device 1 using the analysis requester terminal 2. The information processing device 1 provides the analysis results to the analysis requester terminal 2 based on the specification of the analysis area, analysis period, etc., received from the analysis requester terminal 2.

[0012] The information processing device 1 transmits and receives data via a communication line to and from a database 3. The database 3 stores information such as mobile terminal location history information indicating the location history of a mobile terminal 4 connected to the mobile communication network NW, contract information with the user of the mobile terminal 4 (mobile terminal contract information), map data, and application usage information indicating the usage record of an application launched by the mobile terminal 4.

[0013] In this embodiment, the mobile terminal location history information includes at least information indicating the location history of the mobile terminal 4 subscribed to by the foreign tourist. The mobile terminal contract information includes at least contract information for the mobile terminal 4 subscribed to by the foreign tourist. The map data includes information on various facilities (for example, shops such as duty-free shops, accommodation facilities, tourist facilities, etc.). The application usage information includes at least the usage history of applications dedicated to foreign tourists.

[0014] The mobile terminal location history information includes identification information (mobile terminal ID) of the mobile terminal 4, mobile terminal location acquisition date and time information when the mobile terminal location information indicating the location of the mobile terminal 4 was acquired, and mobile terminal location information (latitude, longitude). The mobile terminal contract information includes information such as the mobile terminal ID, the user's name, age, sex and nationality, and the passport number of foreign travelers. The application usage information includes information such as the mobile terminal ID, the type of application (for example, whether it is for foreign tourists only), the start date of application usage, and the date of application usage.

[0015] The mobile terminal ID in the mobile terminal contract information where the foreign traveler's passport number exists is the mobile terminal ID of the mobile terminal 4 contracted by the foreign traveler. Therefore, in the mobile terminal location history information, the mobile terminal location acquisition date and time information and mobile terminal location information of the mobile terminal ID in the mobile terminal contract information where the foreign traveler's passport number exists are the mobile terminal location acquisition date and time information and mobile terminal location information of the mobile terminal 4 contracted by the foreign traveler.

[0016] In addition, in the application usage information, the type of application, start date of use, and date of use of the mobile terminal ID for which the foreign traveler's passport number is present in the mobile terminal contract information are the type of application, start date of use, and date of use launched by the mobile terminal 4 contracted by the foreign traveler.

[0017] The mobile terminal 4 is, for example, a smartphone, a tablet computer (tablet PC), etc. The mobile communication network NW may be a mobile communication network provided by one operator, or may be multiple mobile communication networks provided by multiple operators.

[0018] 2 is a block diagram showing an example of the configuration of the information processing device 1 according to this embodiment. In FIG. 1, the information processing device 1 includes a communication unit 11, a storage unit 12, and a control unit 13.

[0019] The communication unit 11 communicates with devices external to the information processing device 1. The communication unit 11 sends and receives data to and from the analysis requester terminal 2 via a communication line. The communication unit 11 sends and receives data to and from the database 3 via a communication line.

[0020] The storage unit 12 stores various data such as programs executed by the control unit 13 and data used by the control unit 13. The storage unit 12 is configured by a non-volatile memory such as a hard disk device, a magneto-optical disk device, or a flash memory, a read-only recording medium such as a CD-ROM, a volatile memory such as a DRAM (Dynamic Random Access Memory), or a combination of these.

[0021] The control unit 13 includes a CPU (Central Processing Unit) and realizes various functions by executing programs stored in the storage unit 12. When the control unit 13 according to this embodiment executes the foreign tourist analysis program 121 stored in the storage unit 12, the functions of a reception unit 131, an acquisition unit 132, a determination unit 133, an analysis unit 134, and an output unit 135 are realized.

[0022] The information processing device 1 may be configured using a general-purpose computer device, or may be configured as a dedicated hardware device. For example, the information processing device 1 may be configured using a server computer connected to a communication network such as the Internet. Furthermore, each function of the information processing device 1 may be realized by cloud computing. Furthermore, the information processing device 1 may be realized by a single computer, or may be realized by distributing the functions of the information processing device 1 among multiple computers. Furthermore, the information processing device 1 may be configured to open a website using, for example, a WWW system.

[0023] The storage unit 12 stores tax-free transaction information of foreign tourists. The tax-free transaction information is information about tax-free transactions made by foreign tourists. The tax-free transaction information includes, for example, the passport number of the foreign tourist, the date and time when the foreign tourist purchased the tax-free item, the location (duty-free shop), the type of product, the number of tax-free declarations made, and the purchase amount (such as the amount for each product and the total amount for one tax-free declaration). The tax-free transaction information stored in the memory unit 12 may be, for example, input directly to the information processing device 1 by an administrator of the information processing device 1, or data of the tax-free transaction information acquired from a POS system of the duty-free shop may be input to the information processing device 1 by the administrator of the information processing device 1. Alternatively, the information processing device 1 and the POS system of the duty-free shop may be connected via a communication line, and the information processing device 1 may acquire data of the tax-free transaction information from the POS system of the duty-free shop and store it in the memory unit 12.

[0024] The reception unit 131 receives analysis request information from the analysis requester terminal 2 via the communication unit 11. The analysis request information is information that specifies the analysis area to be analyzed, the analysis period, etc. By receiving the analysis request information from the analysis requester terminal 2, the reception unit 131 accepts the specification of the analysis area, the analysis period, etc.

[0025] The acquisition unit 132 accesses the database 3 via the communication unit 11 and acquires, from the database 3, the mobile terminal location history information of the mobile terminal 4 subscribed to by the foreign tourist and the mobile terminal contract information of the mobile terminal 4 subscribed to by the foreign tourist. The storage unit 12 stores the mobile terminal location history information and mobile terminal contract information acquired by the acquisition unit 132. The mobile terminal location history information acquired by the acquisition unit 132 is information corresponding to the specified analysis area and analysis period accepted by the acceptance unit 131.

[0026] The determination unit 133 identifies a foreign traveler group consisting of one or more foreign traveler groups based on the mobile device location history information acquired by the acquisition unit 132. Foreign travelers belonging to one foreign traveler group are, for example, users (foreign travelers) of mobile devices 4 whose mobile devices 4 are located within a certain distance range (for example, within a circle with a radius of 10 meters) at a rate of a certain level or higher (for example, 50% or higher) over a certain period of time (for example, one hour) (an example of a foreign traveler group determination condition). The determination unit 133 records the mobile device IDs of one or more mobile devices 4 that satisfy the foreign traveler group determination condition in a mobile device list of identification information (foreign traveler group ID) of the same foreign traveler group. The mobile device list is stored in the storage unit 12.

[0027] The analysis unit 134 acquires, from the storage unit 12, the mobile device location history information of foreign travelers who belong to the foreign traveler group (target group) identified by the determination unit 133. The mobile device location history information of foreign travelers who belong to the target group is mobile device location history information in which the mobile device ID exists in the mobile device list of the target group.

[0028] The analysis unit 134 also acquires tax-free transaction information of foreign tourists who belong to the target group. The tax-free transaction information of foreign tourists who belong to the target group is tax-free transaction information that contains the passport number of the mobile terminal contract information that contains the mobile terminal ID in the mobile terminal list of the target group.

[0029] The tax-free transaction information of foreign tourists belonging to the target group may be identified by the tax-free transaction information identification method described below.

[0030] (Example 1 of how to identify tax-free transaction information) It is assumed that the tax-free transaction information contains a passport number, but there is no mobile device ID linked to the passport number. As a way to deal with this situation, Example 1 of the tax-free transaction information identification method can be mentioned. The analysis unit 134 estimates the period of stay at the duty-free shop (store stay period) of the foreign tourists belonging to the target group based on the mobile terminal location history information. The analysis unit 134 acquires, as the duty-free transaction information of the foreign tourists belonging to the target group, duty-free transaction information indicating the duty-free transactions that occurred at the duty-free shop whose store stay period is to be estimated during the estimated store stay period. In addition, since there is a possibility that tax-free transaction information of foreign tourists who do not belong to the target group may be obtained by mistake, if tax-free transaction information for the same passport number is obtained at multiple duty-free shops where it is assumed that the target group has stayed, the tax-free transaction information for the same passport number may be used as the tax-free transaction information of foreign tourists who belong to the target group.

[0031] (Example 2 of how to identify tax-free transaction information) Although the mobile device ID is linked to the passport number, it is assumed that the passport number does not exist in the tax-free transaction information. In this case, Example 2 of the tax-free transaction information identification method can be used as a way to deal with this. The analysis unit 134 estimates the period of stay at the duty-free shop (store stay period) of the foreign tourists belonging to the target group based on the mobile terminal location history information. The analysis unit 134 acquires, as the duty-free transaction information of the foreign tourists belonging to the target group, duty-free transaction information indicating the duty-free transactions that occurred at the duty-free shop whose store stay period is to be estimated during the estimated store stay period. There is a possibility that the tax-free transaction information of a foreign tourist who does not belong to the target group may be obtained by mistake, but since the tax-free transaction information does not include a passport number, if the tax-free transaction information includes identification information (such as a name) that can identify the foreign tourist, this identification information can be used to deal with the situation in the same way as in Example 1 of the tax-free transaction information identification method described above.

[0032] The analysis unit 134 analyzes the consumption behavior of the target group based on the mobile terminal location history information and duty-free transaction information of the foreign tourists belonging to the target group.

[0033] The output unit 135 outputs the results (analysis result data) of the analysis performed by the analysis unit 134. The analysis result data output from the output unit 135 is transmitted to the analysis requester terminal 2 by the communication unit 11.

[0034] Next, an information processing method according to this embodiment will be described with reference to Fig. 3. Fig. 3 is a flowchart showing an example of the procedure of the information processing method according to this embodiment.

[0035] (Step S1) The information processing device 1 receives analysis request information from the analysis requester terminal 2, and accepts designation of the analysis area, analysis period, etc. indicated in the analysis request information.

[0036] (Step S2) The information processing device 1 acquires, from the database 3, mobile terminal location history information corresponding to the specified analysis area and analysis period accepted in step S1.

[0037] (Step S3) The information processing device 1 acquires from the database 3 the mobile terminal contract information of the mobile terminal 4 contracted by the foreign tourist.

[0038] (Step S4) The information processing device 1 identifies a foreign tourist group (target group) consisting of one or more foreign tourists based on the acquired mobile terminal location history information.

[0039] (Step S5) The information processing device 1 analyzes the consumption behavior of the target group based on the mobile terminal location history information and duty-free transaction information of the foreign tourists who belong to the target group.

[0040] (Step S6) The information processing device 1 outputs the analysis result of the consumption behavior of the target group (analysis result data).

[0041] Next, the method for analyzing the consumption behavior of foreign tourists (method for analyzing the consumption behavior of foreign tourists) according to this embodiment will be described below with reference to an example.

[0042] (Example 1 of a method for analyzing the consumption behavior of foreign tourists) The analysis unit 134 compiles and compiles statistics on the number of visitors, purchase amounts, number of purchases, etc. by country, region, sex, and age of foreign tourists as analysis items of the consumption behavior of the target group. In addition, the compilation and compilation of the number of visitors, number of tax-free declarations, purchase amounts, etc. may be compiled by product type.

[0043] (Example 2 of a method for analyzing the consumption behavior of foreign tourists) The analysis unit 134 analyzes the consumption behavior of the target group according to the number of foreign tourists belonging to the target group. For example, the analysis unit 134 analyzes the consumption behavior of the target group by dividing it into target groups of 2 or less people, target groups of 3 to 5 people, target groups of 6 to 10 people, target groups of 11 to 20 people, and target groups of 21 or more people. The method of dividing the number of people in the target group may be specified by the person requesting the analysis via the analysis requester terminal 2. The reception unit 131 receives the method of dividing the number of people in the target group specified via the analysis requester terminal 2 by the person requesting the analysis.

[0044] (Example 3 of a method for analyzing the consumption behavior of foreign tourists) When the number of foreign tourists belonging to the target group is equal to or greater than a predetermined group travel determination threshold, the analysis unit 134 analyzes the consumption behavior of the target group using a predetermined group travel analysis method. For example, in the case of group travel, visits to predetermined duty-free shops (hereinafter referred to as fixed duty-free shops) are often included in the itinerary. For this reason, the fixed duty-free shops are identified, and the group travel analysis method distinguishes between the fixed duty-free shops and other duty-free shops for analysis.

[0045] Furthermore, when the number of foreign tourists belonging to the target group is equal to or less than a predetermined individual travel determination threshold, the analysis unit 134 analyzes the consumption behavior of the target group using a predetermined individual travel analysis method. In individual travel, foreign tourists can freely choose which duty-free shops to visit, so the individual travel analysis method, unlike the group travel analysis method, does not distinguish between duty-free shops.

[0046] (Example 4 of a method for analyzing the consumption behavior of foreign tourists) The analysis unit 134 analyzes the consumption behavior of the target group for specific stores. For example, analysis data may be created for only fixed duty-free stores, which are an example of specific stores. The specific store may be specified by the person requesting the analysis via the analysis requester terminal 2. The reception unit 131 receives the specific store specified via the analysis requester terminal 2 by the person requesting the analysis.

[0047] (Example 5 of a method for analyzing the consumption behavior of foreign tourists) The analysis unit 134 analyzes the consumption behavior of the target group by product type.

[0048] For example, the analysis unit 134 may analyze the consumption behavior of a target group by product type at specific stores. For example, analysis data may be created on the purchase ratio by product type only at fixed duty-free stores, which are an example of specific stores.

[0049] For example, the analysis unit 134 may analyze the consumption behavior of the target group by dividing the target group into specific stores and stores other than the specific stores by product type. For example, comparison data may be created between the purchase ratio by product type at fixed duty-free stores, which are an example of specific stores, and the purchase ratio by product type at all stores or stores other than fixed duty-free stores.

[0050] (Example 6 of a method for analyzing the consumption behavior of foreign tourists) The analysis unit 134 calculates the percentage of foreign tourists who made tax-free purchases among foreign tourists who visited a specific store. For example, analysis data may be created on the percentage of foreign tourists who actually made tax-free purchases among foreign tourists who visited a fixed duty-free store, which is an example of a specific store.

[0051] (Example 7 of a method for analyzing the consumption behavior of foreign tourists) The analysis unit 134 analyzes the consumption behavior of the target group for each day of the target group's travel period. For example, analytical data may be created to determine whether the number of tax-free declarations and purchase amounts are higher in the first half of the travel period, or whether the number of tax-free declarations and purchase amounts are higher in the second half of the travel period.Furthermore, if the number of tax-free declarations and purchase amounts are higher in the second half of the travel period, analytical data may be created that recommends that foreign tourists increase the variety and quantity of souvenirs they purchase. Furthermore, analysis data may be created for each day that has passed since the start of the travel period (first day, second day, etc.) or for each number of days remaining in the travel period.

[0052] An example of how to determine the travel period of a group of foreign tourists is shown below.

[0053] (Example 1 of how to determine the travel period of a group of foreign tourists) The acquisition unit 132 acquires contract period information indicating the contract period of the mobile terminal 4 contracted by the foreign travelers belonging to the target group from the mobile terminal contract information in the storage unit 12. The determination unit 133 determines the travel period of the target group based on the contract period indicated in the contract period information acquired by the acquisition unit 132.

[0054] (Example 2 of how to determine the travel period of a group of foreign tourists) The acquisition unit 132 accesses the database 3 via the communication unit 11 and acquires, from the database 3, application usage information associated with the mobile terminal ID of the mobile terminal 4 subscribed to by the foreign tourist belonging to the target group. The acquired application usage information includes the type of application launched by the mobile terminal 4 subscribed to by the foreign tourist belonging to the target group (for example, whether it is for foreign tourists only), the start date of use, and the date of use.

[0055] The determination unit 133 determines the travel period of the target group based on the application usage information acquired by the acquisition unit 132. Specifically, the determination unit 133 determines the travel period of the target group from the usage record (usage start date and usage date) of the application dedicated to foreign tourists. For example, from the usage record (usage start date and usage date) of each foreign tourist belonging to the target group, the period from the first usage start date to the last usage date may be identified as the travel period of the target group.

[0056] (Example 8 of a method for analyzing the consumption behavior of foreign tourists) The determination unit 133 identifies at least one of the places where the target group stayed before visiting a specific store and the places where the target group stayed after visiting the specific store, based on the mobile device location history information. The analysis unit 134 includes the identified places of stay in the results of analysis related to the specific store. For example, ranking data may be created that shows a popularity ranking by type of other store (store B) or facility (facility C) that a target group stays in before and after visiting a specific store (store A).

[0057] The above is an explanation of an example of a method for analyzing the consumption behavior of foreign tourists. The examples of the method for analyzing the consumption behavior of foreign tourists described above may be combined as appropriate.

[0058] 4 and 5 are diagrams showing examples of the configuration of a display screen for analysis result data according to this embodiment.

[0059] The analysis result data display screen 100 shown in FIG. 4 displays the results of an analysis in which the analysis area and analysis period specified by the analysis requester are the analysis targets, and displays a bar graph showing the aggregate results of the number of foreign tourists (visitors) from specific regions (Asia and Europe in the example of FIG. 4) by the number of foreign tourist groups. The analysis requester can specify the analysis area in an analysis area specification field 101 provided on the display screen 100. The analysis area specification field 101 displays map data according to the map data loading operation performed by the analysis requester. The map data is acquired from the database 3. The analysis requester specifies the desired analysis area 102 on the map data displayed in the analysis area specification field 101. The analysis requester can also specify the analysis period using a "data period" specification field provided on the display screen 100. The analysis requester can also specify various analysis conditions using various analysis condition specification fields provided on the display screen 100.

[0060] The analysis result data display screen 100 shown in FIG. 5 shows the results of an analysis in which a specific store (Store A) and analysis period designated by the analysis requester are analyzed. The analysis result display screen 100 displays, in a bar graph, the aggregated results of the number of foreign tourists (visitors) who purchased a specific type of product (cosmetics and electrical appliances in the example of FIG. 5) by day (Day 1, Day 2, ...) since the start of the travel period. The analysis requester can designate a specific store (Store A) in an analysis area designation field 111 provided within the display screen 110. The analysis area designation field 111 displays map data according to the map data loading operation performed by the analysis requester. The map data is acquired from the database 3. The analysis requester designates the desired store (Store A) on the map data displayed in the analysis area designation field 111. The analysis requester can also designate the analysis period using a "data period" designation field provided within the display screen 110. The analysis requester can also designate various analysis conditions using various analysis condition designation fields provided within the display screen 110.

[0061] In addition, the display screen 100 of the analysis result data shown in Figure 5 shows store B and facility C, which are ranked highly among other stores and facilities where the group of foreign tourists stayed before and after visiting a specific store (store A), on map data displayed in the analysis area designation area 111.

[0062] As described above, according to this embodiment, it is possible to obtain the effect of identifying a group of foreign tourists consisting of one or more foreign tourists and analyzing their consumption behavior.

[0063] This will enable, for example, improvements to the overall service quality of services analyzing the consumption behavior of foreign tourists using location data from mobile devices connected to mobile communication networks, thereby contributing to Goal 9 of the United Nations-led Sustainable Development Goals (SDGs), which is to "Develop resilient infrastructure, promote sustainable industrialization and foster innovation."

[0064] Although an embodiment of the present invention has been described in detail above with reference to the drawings, the specific configuration is not limited to this embodiment, and design changes and the like are also included within the scope that does not deviate from the gist of the present invention.

[0065] Furthermore, a computer program for implementing the functions of each of the above-described devices may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be loaded into a computer system and executed. Note that the term "computer system" here may also include hardware such as an OS and peripheral devices. Furthermore, if a WWW system is used, the term "computer system" also includes the homepage provision environment (or display environment). In addition, "computer-readable recording medium" refers to writable non-volatile memory such as a flexible disk, optical magnetic disk, ROM, or flash memory, portable media such as a DVD (Digital Versatile Disc), or a storage device such as a hard disk built into a computer system.

[0066] Furthermore, the term "computer-readable recording medium" also includes those that retain a program for a certain period of time, such as volatile memory (e.g., DRAM (Dynamic Random Access Memory)) within a computer system that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. The program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by transmission waves in the transmission medium. Here, the "transmission medium" that transmits the program refers to a medium that has the function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may also be a program for implementing some of the functions described above, or may be a so-called differential file (differential program) that can implement the functions described above in combination with a program already stored in the computer system. [Explanation of symbols]

[0067] 1...information processing device, 2...analysis requester terminal, 3...database, 4...mobile terminal, 11...communication unit, 12...storage unit, 13...control unit, 131...reception unit, 132...acquisition unit, 133...determination unit, 134...analysis unit, 135...output unit, NW...mobile communication network

Claims

1. a storage unit for storing tax-free transaction information of foreign tourists; an acquisition unit that acquires location information of a mobile device subscribed to by a foreign tourist; a determination unit that identifies a foreign tourist group consisting of one or more foreign tourists based on the location information; an analysis unit that analyzes the consumption behavior of the identified foreign tourist group based on the location information and the duty-free transaction information of foreign tourists belonging to the identified foreign tourist group; an output unit that outputs the results of the analysis; An information processing device comprising:

2. the analysis unit analyzes the consumption behavior according to the number of foreign tourists belonging to the identified foreign tourist group; The information processing device according to claim 1 .

3. the analysis unit analyzes the consumption behavior using a predetermined group travel analysis method when the number of foreign travelers belonging to the identified foreign traveler group is equal to or greater than a predetermined group travel determination threshold; The information processing device according to claim 2 .

4. the analysis unit analyzes the consumption behavior using a predetermined individual travel analysis method when the number of foreign travelers belonging to the identified foreign traveler group is equal to or less than a predetermined individual travel determination threshold; The information processing device according to claim 2 .

5. The analysis unit analyzes the consumption behavior of a specific store. The information processing device according to claim 1 .

6. The analysis unit analyzes the consumption behavior by product type. The information processing device according to claim 1 .

7. the analysis unit analyzes the consumption behavior by dividing the consumption behavior into a specific store and a store other than the specific store; The information processing device according to claim 6 .

8. the analysis unit calculates the percentage of foreign tourists who have made duty-free purchases among foreign tourists who have visited a specific store; The information processing device according to claim 1 .

9. The determination unit determines the travel period of the foreign tourist group, the analysis unit analyzes the consumption behavior of the foreign tourist group by day of their travel period; The information processing device according to claim 1 .

10. The acquisition unit acquires contract period information of mobile devices contracted by foreign travelers belonging to the foreign traveler group, the determination unit determines the travel period of the foreign tourist group based on the contract period information; The information processing device according to claim 9 .

11. The acquisition unit acquires application usage information indicating the usage record of an application dedicated to foreign tourists that is launched on a mobile terminal subscribed to by a foreign tourist belonging to the foreign tourist group, the determination unit determines the travel period of the foreign tourist group based on the application usage information. The information processing device according to claim 9 .

12. the determination unit identifies at least one of a place of stay where the group of foreign tourists stayed before visiting the specific store and a place of stay where the group of foreign tourists stayed after visiting the specific store, The analysis unit includes the identified place of stay in the result of the analysis regarding the specific store. The information processing device according to claim 1 .

13. An information processing method executed by an information processing device, a storage step of storing duty-free transaction information of foreign tourists; An acquisition step of acquiring location information of a mobile device subscribed to by a foreign traveler; a determination step of identifying a foreign tourist group consisting of one or more foreign tourists based on the location information; an analysis step of analyzing the consumption behavior of the identified foreign tourist group based on the location information and the duty-free transaction information of foreign tourists belonging to the identified foreign tourist group; an output step of outputting the results of the analysis; An information processing method including:

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