Control program, screen presentation method, and system

Abstract

To provide a control program, a screen presentation method, and a system useful for solving the problems of an organization.SOLUTION: The control program for a system configured to present advice to each of a plurality of users belonging to an organization, causes a computer to execute a step of presenting a setting screen for the advice to a person setting the advice, and a step of presenting an organization information screen including information on the organization to the person setting the advice. At least one of the setting screen and organization information screen includes different types of information according to the role of the person setting the advice.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a control program, a screen display method, and a system. [Background technology]

[0002] Japanese Patent Laid-Open Publication No. 2018-72964 (Patent Document 1) discloses a health management system. In this health management system, a user inputs a mental value indicating their own mental health state. If the input mental value is determined to satisfy a warning condition, warning information including information about the user determined to satisfy the warning condition is notified to a supervisor (see Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 2018-72964 Summary of the Invention [Problem to be solved by the invention]

[0004] In the technology disclosed in Patent Document 1, information about users who are determined to satisfy the caution conditions is notified to the user's supervisor. However, even if the information is notified to the supervisor, it is not easy to solve the organization's problems based on that information.

[0005] The present invention has been made to solve such problems, and its purpose is to provide a control program, a screen presentation method, and a system that are useful in solving problems faced by organizations. [Means for solving the problem]

[0006] A control program according to one aspect of the present invention is a control program for a system configured to present advice to each of a plurality of users belonging to an organization. The control program causes a computer to execute the steps of presenting an advice setting screen to a person who sets the advice, and presenting an organization information screen including information about the organization to the person who sets the advice. At least one of the setting screen and the organization information screen includes different types of information depending on the role of the person who sets the advice.

[0007] According to this control program, at least one of the setting screen and the organization information screen contains different types of information depending on the role of the setting user, so that more appropriate information can be presented to each setting user. As a result, according to this control program, it is easy for the setting user to set appropriate advice, so that problems facing the organization can be more easily solved.

[0008] In the control program, at least some of the configurators may belong to an organization, and the role may include a position in the organization.

[0009] In the control program, at least one of the setting screen and the organization information screen may have a different screen configuration depending on at least one of the mental state and busyness state of the person setting the setting screen.

[0010] According to this control program, at least one of the setting screen and the organizational information screen has a different screen configuration depending on at least one of the mental state and busyness level of the setting person, so that the presentation of information does not become an excessive burden on each setting person.

[0011] In the control program, when at least one of the mental state and busyness state of the person setting the setting is worse than a predetermined state, the setting screen and the organization information screen may be realized as a common screen.

[0012] According to this control program, when at least one of the mental state and busyness state of the person setting the information is worse than a predetermined state, the setting screen and the organizational status screen are realized on a common screen, thereby preventing the presentation of information from becoming an excessive burden on each person setting the information.

[0013] In the above control program, the computer may further execute a step of presenting an advice screen including advice to some or all of the multiple users, and the advice screen may further include information regarding the role of the configurator and information regarding the name of the configurator.

[0014] According to this control program, the advice screen includes information about the role and name of the person setting the advice, allowing the user to recognize who the advice is from, thereby more reliably encouraging the user to act in accordance with the advice.

[0015] In the above control program, the computer may further execute a step of presenting to the setter a follow-up screen containing information regarding changes in the organization after a predetermined period has elapsed since the advice was presented, and the predetermined period may be adjusted according to at least part of the state of the organization and the setter's mental state and busyness state.

[0016] According to this control program, the specified period is adjusted according to at least part of the state of the organization and the mental state and busyness of the person setting up the follow-up screen, thereby preventing the presentation of the follow-up screen from becoming an excessive burden on each person setting up the follow-up screen.

[0017] In the control program, at least some of the setters may be experts outside the organization, and the role may include the occupation of the setter.

[0018] In the above control program, the occupation may include an industrial physician, and the organizational information screen may include a first screen showing information regarding mental health risks of some or all of the multiple users, and a second screen showing information regarding physical health risks of some or all of the multiple users.

[0019] According to this control program, the organization information screen includes the first and second screens, so that the person setting up the system can individually recognize the risks to the user's mental health and physical health.

[0020] In the above control program, the organization information screen may further include a third screen that displays information on a user who is a person requiring observation among the plurality of users.

[0021] According to this control program, the tissue information screen includes the third screen, so that the operator can individually recognize the condition of the person requiring observation.

[0022] In the control program, the third screen may include history information of communication between the user who is a person requiring observation and the settler.

[0023] According to this control program, the third screen includes history information, so that the operator can easily recognize past interactions with the person requiring observation.

[0024] In the above control program, the setting screen may include a first display unit that displays a list of advice that has already been set, a second display unit that displays a list of advice that is a setting candidate, and a third display unit that displays user information about the user who is presented with the advice.

[0025] According to this control program, the setting screen includes first, second, and third display sections, and the setting person can set advice while referring to user information, etc., so that the setting person can easily set more appropriate advice.

[0026] In the control program, the user information may be information related to advice currently selected from among the advice settings.

[0027] According to this control program, user information related to the advice being selected from among the advice settings candidates is displayed, so that the person setting the setting can easily determine whether the selected advice is appropriate for the user.

[0028] In the control program, the setting screen may be a setting screen for advice to an entire group made up of two or more users among the plurality of users.

[0029] According to this control program, the setting screen is a setting screen for setting advice for the entire group, so that the person setting the advice can set the advice for the entire group all at once.

[0030] A screen presentation method according to another aspect of the present invention is a screen presentation method in a system configured to present advice to each of a plurality of users belonging to an organization, the screen presentation method including the steps of presenting an advice setting screen to a person who sets the advice, and presenting an organization information screen including information about the organization to the person who sets the advice, wherein at least one of the setting screen and the organization information screen includes different types of information depending on the role of the person who sets the advice.

[0031] According to this screen presentation method, at least one of the setting screen and the organization information screen contains different types of information depending on the role of the setting person, so that more appropriate information can be presented to each setting person. As a result, according to this screen presentation method, it is easy for the setting person to set appropriate advice, so that problems facing the organization can be more easily solved.

[0032] A system according to another aspect of the present invention is configured to present advice to each of a plurality of users belonging to an organization. The system includes a display unit and a control unit. The display unit is configured to display an image. The control unit is configured to control the display unit. The control unit is configured to execute a process of displaying an advice setting screen on the display unit and a process of displaying an organization information screen including information about the organization on the display unit. At least one of the setting screen and the organization information screen includes different types of information depending on the role of the person setting the advice.

[0033] This system allows the user to set appropriate advice easily, and therefore makes it easier to solve problems in the organization.

[0034] A control program according to another aspect of the present invention is a control program for a system configured to present advice to each of a plurality of users belonging to an organization. This control program causes a computer to execute the steps of acquiring status information indicating the status of each of the plurality of users, determining a first advice candidate based on the status information, acquiring a second advice candidate set by a setter, and determining the content of the advice based on the first and second advice candidates.

[0035] According to this control program, the advice to be presented to the user is determined based on the advice candidates selected through multiple lines, so that advice that is more suitable for solving problems in the organization can be presented to the user. As a result, according to this control program, problems faced by the organization can be more easily solved.

[0036] In the control program, the content of advice may be determined by prioritizing the second advice candidate over the first advice candidate.

[0037] According to this control program, the second advice candidate is given priority over the first advice candidate, and the advice reflects more strongly the thoughts of the person who understands the actual situation, making it possible to present users with advice that is more suitable for solving organizational problems.

[0038] In the above control program, the second advice candidates may include a third advice candidate set by an expert outside the organization and a fourth advice candidate set by a responsible person within the organization, and the content of the advice may be determined by giving priority to the fourth advice candidate over the third advice candidate.

[0039] According to this control program, the fourth advice candidate is given priority over the third advice candidate, and the advice more strongly reflects the opinions of the person in charge within the organization who understands the actual situation, making it possible to present users with advice that is more suitable for solving organizational problems. [Effects of the Invention]

[0040] According to the present invention, it is possible to provide a control program, a screen display method, and a system that are useful in solving problems faced by organizations. [Brief explanation of the drawings]

[0041] [Figure 1] FIG. 1 is a diagram illustrating a system. [Figure 2] FIG. 1 is a diagram illustrating an example of a company organization in which the system is used. [Figure 3] FIG. 2 is a block diagram illustrating a hardware configuration of a server. [Figure 4] FIG. 2 is a block diagram schematically illustrating a hardware configuration of an information terminal. [Figure 5] FIG. 1 is a diagram for explaining how a curriculum provided to a user is generated. [Figure 6] FIG. 10 is a diagram for explaining the concept of a screen presented to each organization manager. [Figure 7]FIG. 10 is a diagram schematically illustrating a first example of a screen displaying questions for collecting busyness information. [Figure 8] FIG. 10 is a diagram schematically illustrating a second example of a screen displaying questions for collecting busyness information. [Figure 9] FIG. 10 is a diagram schematically illustrating an example of a screen displayed in a first busy state. [Figure 10] FIG. 10 is a diagram schematically illustrating an example of a screen showing details of measures proposed in setting-related information. [Figure 11] FIG. 10 is a diagram schematically illustrating an example of an organization information screen displayed in a second busy state. [Figure 12] FIG. 10 is a diagram schematically illustrating an example of a setting screen displayed in a second busy state. [Figure 13] FIG. 10 is a diagram schematically illustrating an example of a follow-up screen displayed in a second busy state. [Figure 14] FIG. 10 is a diagram schematically illustrating an example of an organization information screen displayed in a third busy state. [Figure 15] FIG. 10 is a diagram schematically illustrating an example of a setting screen displayed in a third busy state. [Figure 16] FIG. 10 is a diagram schematically illustrating an example of a follow screen displayed in a third busy state. [Figure 17] FIG. 10 is a diagram schematically illustrating an example of a screen presented to a manager in a second busy state. [Figure 18] FIG. 10 is a diagram for explaining the concept of a screen presented to an external expert in the system. [Figure 19] FIG. 10 is a diagram schematically illustrating an example of an organization information screen presented to an industrial physician or the like. [Figure 20] 10 is a diagram schematically illustrating an example of a state in which a tab displaying organizational information related to physical health conditions is selected on an organizational information screen presented to an industrial physician or the like. FIG. [Figure 21] FIG. 10 is a diagram illustrating a schematic configuration of a setting screen presented to an industrial physician or the like. [Figure 22] FIG. 2 is a diagram schematically illustrating an example of a curriculum setting unit. [Figure 23] FIG. 2 is a diagram schematically illustrating an example of a curriculum pool display unit. [Figure 24] FIG. 2 is a diagram illustrating an example of a curriculum adjustment unit. [Figure 25] FIG. 10 is a diagram schematically illustrating an example of an advice screen displayed on a user's information terminal. [Figure 26] FIG. 10 is a diagram schematically illustrating an example of a user information display section when setting curriculum candidates for a user. [Figure 27] FIG. 10 is a diagram schematically illustrating an example of a user information display section when setting curriculum candidates for a group. [Figure 28] 10 is a diagram schematically illustrating an example of a state in which a tab displaying organizational information about a person requiring observation is selected on an organizational information screen presented to an industrial physician or the like. FIG. [Figure 29] FIG. 10 is a diagram schematically illustrating an example of a setting screen for setting curriculum candidates for a selected user. [Figure 30] FIG. 2 is a diagram schematically illustrating a first example of a screen displayed on a user's information terminal during an interview. [Figure 31] FIG. 10 is a diagram schematically illustrating a second example of a screen displayed on the user's information terminal during an interview. [Figure 32] 10 is a flowchart showing a procedure for starting to present advice in the system. [Figure 33] 10 is a flowchart showing an example of a display order of advice and the like displayed on a user's information terminal. [Figure 34] 10 is a flowchart showing a procedure for determining a curriculum to be presented to a user based on a plurality of curriculum candidates. [Figure 35] 10 is a flowchart showing a procedure for accepting advice settings. [Figure 36] FIG. 10 is a diagram schematically illustrating a schematic configuration of another example of an organization information screen. [Figure 37] FIG. 2 is a diagram schematically illustrating an example of a status information display unit. [Figure 38] FIG. 10 is a diagram schematically illustrating an example of a risk information display section. [Figure 39] FIG. 2 is a diagram schematically illustrating an example of a stress information display section. [Figure 40] FIG. 2 is a diagram illustrating an example of a system operation information display unit. [Figure 41] FIG. 10 is a diagram schematically illustrating an example of an organization information screen presented to a section manager. [Figure 42] FIG. 10 is a diagram schematically illustrating an example of an organization information screen presented to a section chief. [Figure 43] FIG. 10 is a diagram schematically illustrating an example of a setting screen presented to a section manager. [Figure 44] FIG. 10 is a diagram schematically illustrating an example of a portion of an advice screen for preventing power harassment and the like. [Figure 45] FIG. 10 is a diagram showing a first example of a screen displayed on an information terminal of a managerial staff member. [Figure 46] FIG. 10 is a diagram showing a second example of a screen displayed on the information terminal of a managerial staff member. [Figure 47] An example of a screen displaying details of "This month's resilience goal" in FIG. 46 is shown. [Figure 48] FIG. 10 is a diagram showing a third example of a screen displayed on the information terminal of a managerial staff member. [Figure 49] FIG. 10 is a diagram showing a fourth example of a screen displayed on the information terminal of a managerial staff member. [Figure 50] FIG. 10 is a diagram showing a fifth example of a screen displayed on the information terminal of a managerial staff member. DETAILED DESCRIPTION OF THE INVENTION

[0042] An embodiment according to one aspect of the present invention (hereinafter also referred to as "the present embodiment") will be described in detail below with reference to the drawings. Note that the same or corresponding parts in the drawings are designated by the same reference numerals, and their description will not be repeated. Furthermore, for ease of understanding, each drawing is drawn schematically with objects appropriately omitted or exaggerated.

[0043] [1. Configuration] <1-1. System Configuration> 1 is a diagram schematically illustrating a system 10 according to the present embodiment. The main users of the system 10 are members of a company (enterprise) and external experts such as industrial physicians. The system 10 is used, for example, to manage the health status of each member of the company and to improve productivity within the company.

[0044] 1, the system 10 includes a server 100 and a plurality of information terminals 200. Each information terminal 200 is configured, for example, as a personal computer (PC), a tablet, or a smartphone. Each information terminal 200 is used by a user of the system 10. The server 100 and each information terminal 200 can communicate with each other via a network N1 (for example, the Internet).

[0045] FIG. 2 is a diagram showing an example of a company organization in which the system 10 is used. As shown in FIG. 2, in this company, senior management (e.g., executives such as officers) manage multiple teams. Each of the multiple teams is assigned a manager (e.g., team leader), and each manager manages multiple regular employees. Each of the senior management staff, the managerial staff, and the regular employees is a user of the system 10.

[0046] Referring again to FIG. 1, in the system 10, for example, information indicating the characteristics of each user (hereinafter also referred to as "user information") is aggregated in the server 100. For example, questions regarding the user's characteristics are displayed on the information terminal 200. When the user answers the questions, the answer results are transmitted from the information terminal 200 to the server 100. For example, in the server 100, user information is generated based on the received answer results, and the generated user information is managed. Note that examples of user information include information regarding gender, age, height, weight, thinking tendency (personality tendency), occupation, company, team, job title, resilience model, energy transition, dietary habits, exercise habits, sleep state, schedule (busyness), mental health condition, and physical health condition.

[0047] In the system 10, advice is displayed on each user's information terminal 200 to manage the health condition of each user and improve productivity in the company. The advice ultimately presented to each user is determined based on a plurality of advice candidates. As will be described in detail later, some of the plurality of advice candidates are set by, for example, senior management or an industrial physician. By each user referring to the advice displayed on the information terminal 200, it is expected that the health condition of each user and productivity in the company will improve. The system 10 will be described in detail below.

[0048] <1-2. Server configuration> 3 is a block diagram schematically showing the hardware configuration of server 100. In this embodiment, server 100 is realized by, for example, a general-purpose computer.

[0049] 3, the server 100 includes a control unit 110, a communication I / F (interface) 140, and a storage unit 120. Each component is electrically connected via a bus.

[0050] The control unit 110 includes a central processing unit (CPU) 111, a random access memory (RAM) 112, a read only memory (ROM) 113, and the like, and is configured to control each component in accordance with information processing.

[0051] The communication I / F 140 is configured to communicate with each information terminal 200 (FIG. 1) through the network N1. The communication I / F 140 is configured, for example, by a wired LAN (Local Area Network) module or a wireless LAN module.

[0052] The storage unit 120 is, for example, an auxiliary storage device such as a hard disk drive, a solid state drive, etc. The storage unit 120 stores, for example, a control program 121. When the control program 121 is executed by the CPU 111, various functions of the server 100 are realized.

[0053] The storage unit 120 further stores a user information database (DB) 122 and an advice DB 123. The user information DB 122 is a database that manages user information for each user. In the user information DB 122, users are managed in association with their user information. The advice DB 123 is a database that manages a plurality of pieces of advice. Each of the pieces of advice is advice that is useful for improving the user's health condition, increasing productivity at work, or the like. Specific examples of advice will be described later.

[0054] <1-3. Information terminal configuration> 4 is a block diagram that schematically shows the hardware configuration of the information terminal 200. As described above, the information terminal 200 is realized by, for example, a PC, a tablet, or a smartphone.

[0055] 4, information terminal 200 includes a control unit 210, a communication I / F 240, a display unit 250, a reception unit 260, and a storage unit 220. In information terminal 200, each component is electrically connected via a bus.

[0056] The control unit 210 includes a CPU 211, a RAM 212, a ROM 213, etc., and is configured to control each component in accordance with information processing. The communication I / F 240 is configured to communicate with the server 100 via the network N1. The communication I / F 240 is configured, for example, by a wired LAN module or a wireless LAN module.

[0057] The display unit 250 is configured to display an image. The display unit 250 is configured with a display such as a liquid crystal display or an organic EL (Electro Luminescence) display. The display unit 250 displays, for example, a question or advice received from the server 100.

[0058] The reception unit 260 is configured to receive input from a user. The reception unit 260 is configured, for example, with some or all of a touch panel, a keyboard, a mouse, and a microphone. The user's answer to the question received from the server 100 is input via the reception unit 260, for example.

[0059] The storage unit 220 is, for example, an auxiliary storage device such as a hard disk drive, a solid state drive, etc. The storage unit 220 stores, for example, a control program 221. When the control program 221 is executed by the CPU 211, various functions of the information terminal 200 are realized.

[0060] 2. Determining the advice to be presented to the user <2-1. Overview> As described above, in the system 10, advice is displayed on each user's information terminal 200. For example, a curriculum made up of a plurality of pieces of advice provided daily is provided to each user, and advice according to the curriculum is displayed daily on each user's information terminal 200.

[0061] Fig. 5 is a diagram for explaining how a curriculum to be provided to a user is generated. Referring to Fig. 5, the curriculum to be provided to a user is generated by curriculum generation unit 114. Curriculum generation unit 114 is realized by control unit 110 of server 100 executing control program 121. Curriculum generation unit 114 generates a curriculum to be presented to a user based on curriculum candidates C1, C2, and C3.

[0062] The control unit 110 of the server 100 generates the curriculum candidate C1 by, for example, referring to the user information DB 122. When generating the curriculum candidate C1, for example, information regarding the gap between the current situation of the user and the user's ideal image (for example, values, ideal image regarding career) may be referenced.

[0063] The curriculum candidate C2 is set by, for example, a senior manager or a managerial staff member. The senior manager or managerial staff member sets the curriculum candidate C2 in order to, for example, eliminate management risks, eliminate power harassment in teams, improve psychological safety, and improve productivity. To set the curriculum candidate C2, the senior manager or managerial staff member refers to, for example, user information.

[0064] The curriculum candidate C3 is set by, for example, an industrial physician or a public health nurse. The industrial physician or public health nurse sets the curriculum candidate C3 for improving the mental health and physical health of the user. To set the curriculum candidate C3, the industrial physician refers to, for example, user information.

[0065] As described above, the curriculum generation unit 114 generates a curriculum to be presented to the user based on the curriculum candidates C1, C2, and C3. For example, the curriculum to be presented to the user is generated by prioritizing curriculum candidate C2 over curriculum candidate C3, and curriculum candidate C3 over curriculum candidate C1.

[0066] Furthermore, in the case of curriculum candidate C2, the curriculum candidate set by senior management staff takes priority over the curriculum candidate set by human resources staff, which in turn takes priority over the curriculum candidate set by management staff. Furthermore, in the case of curriculum candidate C3, the curriculum candidate set by industrial physician takes priority over the curriculum candidate set by public health nurse. The priority given to the curriculum candidate set by a person with a particular role may be set by, for example, senior management staff. Note that "giving priority" means making it more likely that advice included in the curriculum candidate will be selected when generating the curriculum.

[0067] Furthermore, such priorities do not necessarily have to be absolute, and important advice may be provided to users on an exceptional basis depending on the situation. For example, if psychological safety in a particular team is extremely low, a curriculum to increase psychological safety may be provided to members of that team regardless of the above priorities. Furthermore, a user whose gap between their current self and their ideal self is larger than a predetermined level may be provided with a curriculum to bring them closer to their ideal self regardless of the above priorities.

[0068] Furthermore, the proportion of the curriculum for approaching the ideal self in the entire curriculum provided to the user may be determined based on the size of the gap between the ideal self and the user's image, regardless of the priority. Also, for example, when the user's mental health condition is worse than a predetermined level, curriculum candidate C3 set by an industrial physician may be given priority over curriculum candidate C2.

[0069] In this way, in system 10, a curriculum (advice) to be presented to a user is determined based on curriculum candidates (advice candidates) selected through multiple lines. Therefore, system 10 can present to a user a curriculum that is more suitable for solving problems in an organization such as a company. As a result, system 10 can more easily solve problems that an organization faces.

[0070] Furthermore, in system 10, when generating a curriculum to be provided to a user, for example, curriculum candidates C2 and C3 are each given priority over curriculum candidate C1. Therefore, according to system 10, the opinions of senior managers, managers, industrial physicians, public health nurses, and the like who are aware of the actual situation are more strongly reflected in the advice, making it possible to present to the user advice that is more suitable for solving organizational problems.

[0071] Furthermore, in system 10, when generating a curriculum to be provided to a user, for example, curriculum candidate C2 is given priority over curriculum candidate C3. Therefore, according to system 10, the advice more strongly reflects the opinions of the person in charge in the organization who understands the actual situation, and therefore it is possible to present to the user advice that is more suitable for solving problems in the organization.

[0072] <2-2. Example of the screen presented to the organization manager when setting advice candidates> (2-2-1. Concept of the screen presented to the organization manager) 6 is a diagram illustrating the concept of the screen presented to each organization manager in the system 10. Each organization manager (e.g., senior management staff or management staff) sets curriculum candidates (advice candidates) to be provided to each user by referring to each screen displayed on the information terminal 200.

[0073] As shown in Figure 6, senior management of a company is presented with an organizational information screen S1 and a settings screen S2. The organizational information screen S1 is a screen that displays information about the organization, and the settings screen S2 is a screen used to set up curriculum candidates.

[0074] The organizational information screen S1 displays, for example, information about multiple teams managed by senior management. Examples of information displayed on the organizational information screen S1 include the average values ​​of the indicators indicating work engagement, mental health state, physical health state, and psychological safety in each team, and the average values ​​of the indicators indicating work engagement, mental health state, physical health state, and psychological safety across all multiple teams managed by the senior management.

[0075] The setting screen S2 displays, for example, information related to the entire company or information linked to the authority of senior management. Examples of information displayed on the setting screen S2 include management risks in the company, recommendations for declining productivity throughout the company, and suggestions for allowing subordinates (managerials or regular employees) to take vacations.

[0076] Senior management staff refer to the organizational information screen S1 and the setting screen S2 to set curriculum candidates to be provided to managers or regular employees. For example, this curriculum candidate setting may be performed on a team-by-team basis. Senior management staff may also refer to the organizational information screen S1 and the setting screen S2 to instruct subordinates to take vacations, schedule interviews with managers in each team, or make decisions regarding personnel transfers. Senior management staff may also refer to information indicating the relationships between managers and subordinates in a team to give advice to the managers on how to interact with their subordinates. Senior management staff may also refer to the organizational information screen S1 and the setting screen S2 to set topics or combinations for communication within the team (e.g., online meetings, offline meetings). Note that the system 10 enables communication between users (e.g., online calls) via the network N1, for example.

[0077] Additionally, the team's management staff are presented with an organization information screen S3 and a setting screen S4. The organization information screen S3 is a screen that displays information about the organization, and the setting screen S4 is a screen used to set curriculum candidates.

[0078] The organizational information screen S3 displays, for example, information about the team managed by the managerial staff. Examples of information displayed on the organizational information screen S3 include the values ​​of each index indicating the work engagement, mental health state, physical health state, and psychological safety of each member of the team, as well as the average values ​​of each index indicating the work engagement, mental health state, physical health state, and psychological safety of the entire team managed by the managerial staff. Further, examples of information displayed on the organizational information screen S3 include information about the status of communication within the team (e.g., online meetings, offline meetings), and information about consultations (help) from members of the team.

[0079] The setting screen S4 displays, for example, advice about the team. Examples of information displayed on the setting screen S4 include a warning about declining productivity in the team, advice on how to encourage team members, and advice for the managerial staff member themselves.

[0080] A managerial staff member refers to the organizational information screen S3 and the setting screen S4 to set curriculum candidates to be provided to regular employees belonging to his / her team. The managerial staff member may also refer to the organizational information screen S3 and the setting screen S4 to call out to members of the team or to set up interviews with team members. The managerial staff member may also refer to the organizational information screen S3 and the setting screen S4 to set up topics or combinations for communication within the team (e.g., online meetings, offline meetings). When a managerial staff member requests a consultation (help) from a team member, the managerial staff member may set up an interview through the system 10. When the managerial staff member who received the consultation is busy, the consultation (help) may be transferred to a managerial staff member one level higher than the managerial staff member who received the consultation or a senior managerial staff member.

[0081] In this way, in system 10, the organizational information screen and the setting screen contain different types of information depending on the position of the setter (senior manager or manager). Therefore, system 10 can present more appropriate information to each setter so that they can set curriculum candidates. As a result, system 10 makes it easier for setters to set appropriate advice (curriculum), making it easier to solve problems facing the organization.

[0082] (2-2-2. Example of screen presented to senior management) As will be described in detail later, in the system 10, the configuration of the screen presented to the senior management staff changes depending on the busyness level of the senior management staff. This also applies to the screens presented to the management staff, industrial physicians, and public health nurses. For example, information regarding the busyness level of the senior management staff is collected through questions displayed on the information terminal 200.

[0083] FIG. 7 is a diagram schematically illustrating a first example of a screen displaying a question for collecting busyness information. As shown in FIG. 7, the display unit 250 of the information terminal 200 displays the question, "How busy are you today?" Buttons B1, B2, and B3 are also displayed on the display unit 250. A user (e.g., a senior management staff member) selects one of buttons B1, B2, or B3 that indicates the answer that most closely matches his or her current feelings, and answers the question. Information indicating the answer result is transmitted from the information terminal 200 to the server 100 via the network N1. In this way, information regarding the user's (today's) busyness state is collected.

[0084] FIG. 8 is a diagram schematically illustrating a second example of a screen displaying a question for collecting busyness information. As shown in FIG. 8, the display unit 250 of the information terminal 200 displays a sentence saying, "Let's set your busy period this month." along with a calendar D1. The display unit 250 also displays busyness icons I1, I2, and I3. Each of the busyness icons I1, I2, and I3 indicates a different degree of busyness. The busyness icon I2 indicates a busier state than the busyness icon I3, and the busyness icon I1 indicates a busier state than the busyness icon I2.

[0085] An answer regarding how busy the user will be for the month is provided by associating one of busyness icons I1, I2, or I3 with each date on calendar D1. Information indicating the answer result is transmitted from information terminal 200 to server 100 via network N1. This allows information regarding the user's busyness state (for this month) to be collected. Note that information regarding how busy the user will be for the month may be predicted from, for example, the user's schedule information, information indicating their stress state, or information indicating their mental health state. The predicted result may be used as busyness information as is, or busyness information may be generated by the user customizing the predicted result.

[0086] As described above, in system 10, the screen configuration presented to senior management changes depending on the busyness level of the senior management staff. Specifically, system 10 is provided with three types of screen configurations, and one of the screen configurations is presented to the senior management staff depending on the busyness level of the senior management staff. Below, we will explain in order the screen displayed in the first busyness state, which indicates the busiest state, the screen displayed in the second busyness state, which indicates the second busiest state, and the screen displayed in the third busyness state, which indicates the third busiest state (not busy).

[0087] 9 is a diagram schematically illustrating an example of a screen displayed in the first busy state. Referring to FIG. 9, in the first busy state, the minimum necessary information is displayed on the display unit 250. For example, measures for relatively high business risks (high risk or medium risk) are displayed in relatively detail, but measures for relatively low business risks (low risk) are not displayed.

[0088] Display unit 250 displays, for example, organizational information IF1, setting-related information AD1 and AD9, and buttons B4, B5, B6, B7, and B8. Organizational information IF1 is information about a team (Team C in this example) that poses high risk among multiple teams managed by senior management. Organizational information IF1 indicates, for example, the average values ​​of indicators indicating work engagement, psychological safety, physical health status, and mental health status for the entire Team C.

[0089] The setting-related information AD1 indicates, for example, measures to address high risks occurring in Team C and information that senior management should consider when setting a curriculum for Team C. The setting-related information AD1 includes, for example, information indicating how much the condition of Team C will deteriorate if the current condition continues. The setting-related information AD1 may also include information regarding risks to the overall management of the company.

[0090] Each of buttons B4, B5, and B6 is assigned an action for the setting-related information AD1. Button B4 is assigned an action for suspending the measures proposed in the setting-related information AD1. When button B4 is selected, the measures proposed in the setting-related information AD1 are temporarily suspended.

[0091] Button B6 is assigned the action of implementing the measures proposed in the setting-related information AD1. When button B6 is selected, curriculum candidates are generated based on the measures proposed in the setting-related information AD1. Button B5 is assigned the action of displaying details of the measures proposed in the setting-related information AD1.

[0092] 10 is a diagram showing an example of a screen showing details of the measures proposed in the setting-related information AD1. When the user (senior management staff) selects button B5 (FIG. 9), this screen is displayed on the display unit 250.

[0093] 10, the display unit 250 displays, for example, organizational information IF2, setting-related information AD3, and buttons B9, B10, B11, B12, and B13. The organizational information IF2 is information about a team (Team C in this example) that poses a high risk among multiple teams managed by a senior management staff member, and includes more detailed information than the organizational information IF1 (FIG. 9). The setting-related information AD3 includes information about problems occurring in the target team (Team C) and proposed measures to address the problems.

[0094] More specific actions are assigned to each of the buttons B9, B10, B11, B12, and B13. The button B9 is assigned the action of proposing vacation instructions to the manager (team leader) of Team C. The button B10 is assigned the action of sending an email to the manager of Team C. The button B11 is assigned the action of arranging a meeting with the manager of Team C. The button B12 is assigned the action of executing the curriculum being set. The button B13 is assigned the action of adjusting the curriculum being set. For example, when the button B13 is selected, a screen for adjusting the curriculum is displayed, allowing the curriculum to be adjusted. Senior management can easily take the desired action by selecting the desired button.

[0095] Referring again to Figure 9, the setting-related information AD9 indicates measures to address the medium risks occurring in Team A and information that senior management should consider when setting up a curriculum for Team A. When button B7 is selected, a curriculum candidate is generated based on the measures proposed in the setting-related information AD9. When button B9 is selected, all of the measures proposed to address the medium risks are implemented at once. This further reduces the burden on senior management.

[0096] In this way, the screen displayed in the first busy state includes organizational information IF1 and setting-related information AD1 and AD9, and therefore can be said to include both the organizational information screen and the setting screen. In other words, the organizational status screen and the setting screen are realized on a common screen. Therefore, system 10 can prevent the presentation of information from becoming an excessive burden on senior management when they are busy.

[0097] Furthermore, on the screen displayed in the first busy state, information related to high risk (e.g., setting-related information AD1) is displayed in more detail than information related to medium risk (e.g., setting-related information AD9). Therefore, senior management personnel can use more energy at high risk than at medium risk.

[0098] In the second busy state, more detailed information than in the first busy state is displayed on the display unit 250. Therefore, in the second busy state, the organizational information screen and the setting screen are configured as separate screens. Also, in the second busy state, a follow-up screen is presented to the senior management staff in addition to the organizational information screen and the setting screen. The follow-up screen will be explained in more detail later.

[0099] 11 is a diagram schematically illustrating an example of an organizational information screen displayed in the second busy state. As shown in FIG. 11, for example, organizational information IF2 and IF3 and button B14 are displayed on display unit 250. As described above, organizational information IF2 is information about a team (Team C in this example) that poses a high risk among multiple teams managed by a senior management staff member.

[0100] Organization information IF2 indicates, for example, the average values ​​of indicators indicating work engagement, psychological safety, physical health status, mental health status, sleep time, and working hours for the entire team C, as well as information regarding other problems occurring in team C (power harassment in this example). In other words, organization information IF2 includes more detailed information than organization information IF1 (FIG. 9). When button B14 is selected, even more detailed information is displayed.

[0101] Organizational information IF3 indicates changes in the status of the target team (Team A in this example) between a specific date in the past (November 4, 2021 in this example) and the present. A team for which a change in status is indicated by organizational information IF3 is, for example, a team for which some measure has been taken in the past due to the fact that it is at high or medium risk. By referring to organizational information IF3, senior management can easily recognize how the status of the target team (Team A) has changed.

[0102] 12 is a diagram illustrating an example of a setting screen displayed in the second busy state. As shown in FIG. 12, setting-related information AD4 and AD5 and buttons B15, B16, and B17 are displayed on display unit 250.

[0103] Each of the setting-related information AD4 and AD5 indicates, for example, measures to address high risks occurring in the target team and information that senior management should consider when setting a curriculum for the target team. When button B15 is selected, the curriculum proposed in the setting-related information AD4 can be adjusted. When button B16 is selected, the curriculum proposed in the setting-related information AD4 is implemented. When button B17 is selected, the curricula proposed in each of the setting-related information AD4 and AD5 are implemented collectively.

[0104] FIG. 13 is a diagram schematically illustrating an example of a follow screen displayed in the second busy state. As shown in FIG. 13, organizational information IF4 is displayed on the display unit 250. The organizational information IF4 indicates changes in the status of the target team (Team A in this example) between a specific date in the past (2021 / 11 / 4 in this example) and the present (2021 / 11 / 18 in this example). The organizational information IF4 includes more detailed information than the organizational information IF3 (FIG. 11). Therefore, by referring to the organizational information IF4, senior management can understand in more detail how the status of the target team (Team A) has changed.

[0105] The follow-up screen can be displayed after a predetermined period of time has elapsed since some measure was taken for the target team (since the curriculum was presented). This predetermined period of time may be adjusted, for example, depending on at least part of the number of high and medium risks that senior management must address, as well as the senior management's mental state and busyness. By lengthening the predetermined period of time, the time spent on follow-up can be reduced. As a result, it is possible to reduce the situation where time is spent solely on follow-up and not on addressing the risks that need to be addressed. In other words, it is possible to prevent the presentation of the follow-up screen from placing an excessive burden on senior management.

[0106] Furthermore, if the condition of the target team improves as a result of some measures being taken on the target team, the results may be proactively presented to senior management, which can have a positive effect on the mental state of the senior management, for example, even if the mental state of the senior management has deteriorated.

[0107] 14 is a diagram illustrating an example of an organization information screen displayed in the third busy state. The organization information screen displayed in the third busy state includes more detailed information than the organization information screen displayed in the second busy state.

[0108] As shown in FIG. 14, organizational information IF2 and IF5 are displayed on display unit 250. Organization information IF2 is information about a team (Team C in this example) that poses a high risk among multiple teams managed by senior management. Organization information IF5 shows more detailed information about the team indicated by organizational information IF2. The organizational information screen in the third busy state has a larger amount of information than the organizational information screen in the second busy state.

[0109] 15 is a diagram illustrating an example of a setting screen displayed in the third busy state. The setting screen displayed in the third busy state includes more detailed information than the setting screen displayed in the second busy state.

[0110] 15, in the third busyness state, compared to FIG. 10, setting-related information AD6 and AD7 and organizational information IF6 are further displayed on the display unit 250. Organization information IF6 is information about a team (Team A in this example) that poses high or medium risk among multiple teams managed by senior management. Organization information IF6 indicates, for example, information about the average values ​​of indicators indicating work engagement, psychological safety, physical health state, mental health state, sleep time, and busyness for the entire Team A.

[0111] Each of the setting-related information AD6 and AD7 indicates, for example, measures to address high or medium risks occurring in the target team, and information that senior management should consider when setting a curriculum for the target team. The setting screen in the third busy state has a larger amount of information than the setting screen in the second busy state.

[0112] 16 is a diagram showing an example of a follow screen displayed in the third busy state. The follow screen displayed in the third busy state includes more detailed information than the follow screen displayed in the second busy state.

[0113] As shown in FIG. 16, organizational information IF7 and IF8 are displayed on the display unit 250. Organization information IF7 indicates changes in the status of the target team (in this example, Team A) between a specific date in the past (in this example, 2021 / 11 / 4) and the present (in this example, 2021 / 11 / 18). Organization information IF7 also includes information on measures implemented on the target team in the past. By referring to organizational information IF7, senior management can easily recognize what measures were implemented and what changes have occurred in the target team.

[0114] The organizational information IF8 indicates changes in other information of the target team that are not included in the organizational information IF7. By referring to the organizational information IF8, senior management can recognize more detailed changes in the target team. In this way, the follow screen displayed in the third busy state has a larger amount of information than the follow screen displayed in the second busy state.

[0115] As described above, in system 10, the organizational information screen and setting screen presented to senior management staff have different screen configurations depending on the busyness level of the senior management staff. Therefore, system 10 can prevent the presentation of information from becoming an excessive burden on senior management staff.

[0116] (2-2-3. Example of screen presented to management) As described above, in system 10, the organizational information screen and the setting screen include different types of information depending on the position of the setting person (senior manager or manager).

[0117] 17 is a diagram showing an example of a screen presented to a manager in the second busy state. As shown in FIG. 17, organizational information IF11 and IF12, setting-related information AD8, and buttons B14, B15, B16, and B17 are displayed on display unit 250. In this example, the organizational information screen and the setting screen are realized on a common screen.

[0118] Organizational information IF11 is information about a team (Team C in this example) managed by a managerial staff member. Organizational information IF11 indicates, for example, the average values ​​of indicators indicating work engagement, psychological safety, physical health status, mental health status, sleep time, and working hours for the entire Team C, as well as information about other problems occurring in Team C (power harassment in this example). Organizational information IF12 includes information about problems occurring in the target team (Team C) and proposed measures to address those problems.

[0119] Specific actions are assigned to each of buttons B14, B15, B16, and B17. Button B14 is assigned an action to send an email to the member with the problem (member B in this example). Button B15 is assigned an action to arrange a meeting with the member with the problem (member B in this example). Button B16 is assigned an action to automatically schedule a communication between members of the target team (for example, schedule an online meeting). Button B17 is assigned an action to adjust the content of the communication schedule between members of the target team. A management staff member can easily take the desired action by selecting the desired button.

[0120] As described above, in system 10, the setting screen and organizational information screen presented to the setting person (senior management staff or managerial staff) contain different types of information depending on the setting person's position. Therefore, system 10 can present more appropriate information to each setting person. As a result, system 10 makes it easy for setting person to set appropriate advice, making it easier to solve problems facing the organization.

[0121] <2-3. Example of the screen presented to the external expert when setting advice candidates> (2-3-1. Screen concept to be presented to external experts) 18 is a diagram illustrating the concept of the screen presented to the external expert in the system 10. Each external expert (for example, an industrial physician or a public health nurse) sets curriculum candidates (advice candidates) to be provided to each user by referring to each screen displayed on the information terminal 200.

[0122] 18, an industrial physician or public health nurse (hereinafter also referred to as "industrial physician, etc.") is presented with an organization information screen S5 and a setting screen S6. The organization information screen S5 is a screen that displays information about the organization, and the setting screen S6 is a screen used to set curriculum candidates.

[0123] The organizational information screen S5 displays, for example, information about each member belonging to the company. Examples of information displayed on the organizational information screen S5 include information about each member's age, gender, resilience model, diet, alcohol dependence level, and whether or not they have engaged in power harassment. The setting screen S6 displays, for example, information that makes it easy to set up a curriculum. Each piece of information displayed on the setting screen S6 will be explained in detail later.

[0124] The industrial physician, for example, may review the content of the curriculum candidates by referring to the organization information screen S5 and set the curriculum candidates through the setting screen. The industrial physician, for example, may also delegate the setting of curriculum candidates for some items to another expert (e.g., a gym trainer, a psychological counselor, or an EAP (Employees Assistance Program) consultant). For example, if a user requires moderate exercise, a gym trainer may be more appropriate than an industrial physician, for setting exercise-related curriculum candidates. Even if the review of curriculum candidates is delegated to another expert, the industrial physician, for example, may still set the final curriculum candidates. This delegation may be performed, for example, through the system 10.

[0125] Furthermore, the curriculum candidates set by the industrial physician or the like may be proactively presented to, for example, senior management and administrative staff of the company, in order to more reliably make the senior management and administrative staff aware of the problems in the company.

[0126] (2-3-2. Example of screen presented to external expert) FIG. 19 is a diagram schematically illustrating an example of an organizational information screen presented to an industrial physician or the like. As shown in FIG. 19, this organizational information screen has tabs TA1, TA2, and TA3. Tab TA1 is a tab that displays organizational information related to mental health status, and tab TA2 is a tab that displays organizational information related to physical health status. Tab TA3 is a tab that displays organizational information related to persons requiring observation. With this configuration, industrial physicians or the like can be made aware of the risks associated with the user's mental health and physical health individually. In addition, industrial physicians or the like can be made aware of the conditions of persons requiring observation individually. In this example, tab TA1 is selected.

[0127] Furthermore, each of buttons B18, B19, and B20 is a button for determining the range of target members. Button B18 is a button for determining the range of the entire company. Button B19 is a button for determining the range of Team A. Button B20 is a button for determining the range of Team B. In this example, button B18 is selected.

[0128] Because tab TA1 and button B18 are selected, area T1 displays the distribution of employees with mental health problems throughout the company. In this example, there is one employee who is at high risk for mental health problems, medium risk for long working hours, and medium risk for lack of sleep, and three employees who are at high risk for mental health problems only. It also shows two employees who are at medium risk for long working hours only, and nine employees who are at medium risk for lack of sleep only.

[0129] When button B21 is selected, curriculum setting begins in order for each group with common problems (for example, a group with all of mental health problems (high risk), long working hours (medium risk), and lack of sleep (medium risk), a group with only mental health problems (high risk), a group with only long working hours (medium risk), and a group with only lack of sleep (medium risk).

[0130] Fig. 20 is a diagram showing an example of a state in which tab TA2, which displays organizational information related to physical health conditions, is selected on the organizational information screen presented to an industrial physician, etc. As shown in Fig. 20, in this example, tab TA2 and button B18 are selected.

[0131] Because tab TA2 and button B18 are selected, area T1 displays the distribution of employees with physical health problems throughout the company. In this example, it is shown that there is one employee who has both alcoholism (high risk) and metabolic syndrome (medium risk). It also shows that there are three employees who only have alcoholism (high risk) and two employees who only have metabolic syndrome (medium risk). When button B21 is selected, curriculum setting begins for each group with a common problem, in order.

[0132] For example, the information displayed on the organization information screen may be adjusted depending on at least one of the mental health state and busyness state of the industrial physician, etc. For example, when the industrial physician, etc. is busier than a predetermined level, only high-risk items may be displayed on the display unit 250, and items of medium risk or lower may not be displayed on the display unit 250. This prevents the industrial physician, etc. from having to check the organization information screen as an excessive burden.

[0133] Also, different responses may be possible depending on the level of risk. For example, a curriculum for dealing with high-risk items may be set for each member, while a curriculum for dealing with medium-risk or lower items may be set for each group. Also, communication with high-risk members may be conducted through interviews or the like, while communication with medium-risk or lower members may be conducted via email or the like. Also, a configuration may be adopted in which a curriculum set automatically by the system is provided to low-risk groups.

[0134] 21 is a diagram showing a schematic configuration of a setting screen presented to an industrial physician, etc. As shown in FIG. 21, the setting screen presented to an industrial physician, etc. includes a curriculum setting section 251, a curriculum pool display section 252, a curriculum adjustment section 253, and a user information display section 254. Note that the example described below is an example in which the state transitions from organizational information related to physical health conditions displayed on display section 250 to the setting screen.

[0135] On this setting screen, the user information display section 254 displays the user information of the target user or the average value of the user information in the target group. The curriculum pool display section 252 displays icons representing multiple types of advice packages. Each advice package is made up of a curriculum that helps to solve the problems the user is facing. For example, an industrial physician or the like sets a curriculum candidate by dragging and dropping an icon representing a desired advice package onto the curriculum setting section 251 while referring to the information displayed in the user information display section 254.

[0136] The curriculum adjustment unit 253 is an operation unit for adjusting the contents of the curriculum candidates set in the curriculum setting unit 251. An industrial physician or the like can adjust the contents of the curriculum candidates set in the curriculum setting unit 251 by operating the curriculum adjustment unit 253. This setting screen allows the industrial physician or the like to set the curriculum (advice) while referring to user information, etc., and therefore the industrial physician or the like can easily set more appropriate advice.

[0137] Fig. 22 is a diagram schematically showing an example of the curriculum setting unit 251. Referring to Fig. 22, when the setting screen is displayed, for example, an advice package corresponding to the problem the target user is facing is automatically selected, and curriculum candidates using the selected advice package are generated. In this example, for example, advice packages corresponding to each of package icons P1 and P2 are automatically selected. Advice icon A1 corresponds to advice included in the advice package corresponding to package icon P1, and advice icon A2 corresponds to advice included in the advice package corresponding to package icon P2.

[0138] In this example, a curriculum candidate that will be implemented over n weeks is generated. In the figure, the time axis progresses from Week 1 to Week n. For example, an industrial physician can drag and drop advice icons A1 and A2 to change the time at which advice corresponding to each advice icon is presented to the user. Also, for example, an industrial physician can update a curriculum candidate by dragging and dropping package icon P3 corresponding to a different advice package. This configuration allows an industrial physician to easily set curriculum candidates.

[0139] In this example, the display unit 250 switches from displaying organizational information related to physical health conditions to displaying a setting screen, so that an advice package for improving physical health conditions can be set in the curriculum setting unit 251. For example, when the display unit 250 switches from displaying organizational information related to mental health conditions to displaying a setting screen, the curriculum setting unit 251 can set an advice package for improving mental health conditions.

[0140] Furthermore, on a setting screen for setting a curriculum for a user with both physical and mental health problems, both an advice package for improving physical health and an advice package for improving mental health can be set. In this case, the setting screen may or may not have a separate area for arranging the advice package for improving physical health and an area for arranging the advice package for improving mental health. Furthermore, these setting screens may display information indicating the type of disease or risk the user is having for which the curriculum is being set, such as "A curriculum for people with high risk of alcohol dependence is being set."

[0141] 23 is a diagram schematically illustrating an example of the curriculum pool display unit 252. As shown in FIG. 23, a plurality of package icons are displayed in the curriculum pool display unit 252. For example, each of the package icons P1, P2, P3, P4, P5, and P6 is associated with a different advice package. An industrial physician or the like can update the curriculum candidates set in the curriculum setting unit 251 by dragging and dropping a package icon displayed in the curriculum pool display unit 252 onto the curriculum setting unit 251.

[0142] FIG. 24 is a diagram schematically illustrating an example of the curriculum adjustment unit 253. Referring to FIG. 24, for example, the frequency of presentation of a selected advice package among the advice packages arranged in the curriculum setting unit 251 can be adjusted through the curriculum adjustment unit 253. For example, an industrial physician or the like can adjust the frequency of presentation of the selected advice package by operating the presentation frequency adjustment unit V1. In addition, the industrial physician or the like can adjust the priority of the selected advice package in generating a curriculum candidate by operating the priority adjustment unit V2. For example, as the priority increases, the advice included in the selected advice package is more likely to be adopted in the curriculum candidate.

[0143] The industrial physician or the like can also enter in free text in area T2 the reason for presenting the selected advice package to the user, and can also enter in free text a word of advice to the user in area T3.

[0144] FIG. 25 is a diagram schematically illustrating an example of an advice screen displayed on the user's information terminal 200. Referring to FIG. 25, the advice screen displays, for example, text entered in area T2 (FIG. 24). Alternatively, text entered in area T3 may be displayed. The advice screen also displays the position or occupation of the person who gave the advice. Since the advice screen includes information about the role and name of the person who gave the advice, the user can recognize who the advice came from, which can more reliably encourage the user to act in accordance with the advice. In other words, it is expected that the user will be more motivated to work on the presented curriculum.

[0145] Furthermore, the system 10 may be configured to determine whether or not the user agrees to a proposed curriculum when the curriculum is proposed to the user. Furthermore, the system 10 may be configured to input the user's feelings at the time of agreeing to the proposed curriculum into the system 10. In this case, for example, the advice screen may display the user's feelings at the time of agreeing to the curriculum.

[0146] Fig. 26 is a diagram schematically showing an example of the user information display section 254 when setting curriculum candidates for a user. Referring to Fig. 26, the user information display section 254 displays user information related to the advice package currently selected in the curriculum pool display section 252. For example, when package icon P1 is selected from the plurality of package icons displayed in the curriculum pool display section 252, user information related to alcohol dependence as shown in Fig. 26 is displayed in the user information display section 254. Since the user information related to the advice package currently selected is displayed in the user information display section 254, an industrial physician or the like can easily determine whether the advice package currently selected is an appropriate advice package for the user.

[0147] 27 is a diagram schematically illustrating an example of the user information display unit 254 when setting curriculum candidates for a group. As described above, in the system 10, it is possible to set curriculum candidates for each group made up of multiple users who share a common risk. In addition, in the system 10, it may be possible to collectively set curriculum candidates for multiple users belonging to a specific team through a setting screen presented to an industrial physician or the like.

[0148] 27, the user information display section 254 displays user information related to the advice package being selected in the curriculum pool display section 252. The user information displayed here is the average value of each item for multiple users included in the group. Since the average value for the group of user information related to the advice package being selected is displayed in the user information display section 254, an industrial physician or the like can easily determine whether the advice package being selected is an appropriate advice package for the target group.

[0149] Fig. 28 is a diagram showing an example of a state in which a tab displaying organizational information about a patient requiring observation is selected on the organizational information screen presented to an industrial physician, etc. As shown in Fig. 28, in this example, tab TA3 is selected.

[0150] This organizational information screen displays the organizational information IF13. The organizational information IF13 includes information about the user who wishes to have a consultation with an industrial physician or the like, and information indicating the reason why the user wishes to have the consultation. By referring to the organizational information IF13, the industrial physician or the like can recognize the user who wishes to have a consultation with them.

[0151] Each of buttons B24, B25, B26, B27, and B28 is a button for determining the range of target members. Button B24 is a button for displaying information limited to users who are at high risk. Button B25 is a button for displaying information limited to users who tend to work long hours. Button B26 is a button for displaying information limited to users who have experience returning to work. Button B27 is a button for displaying information limited to users who are on leave. Button B28 is a button for displaying information limited to users who have experience interviewing with an industrial physician, etc.

[0152] Because tab TA3 and button B24 are selected, information about high-risk users who require observation is displayed in area T4. In this example, information about users A, B, and C (e.g., information related to risk, etc.) is displayed. For example, when any of the information about users displayed in area T4 is selected, a setting screen for setting curriculum candidates for the selected user is displayed.

[0153] FIG. 29 is a diagram schematically illustrating an example of a setting screen for setting curriculum candidates for a selected user (person requiring observation). As shown in FIG. 29, the display unit 250 displays, for example, the organization information IF14, the history display unit H1, and buttons B29, B30, B31, B32, B33, and B34. The organization information IF14 includes information about the selected user and related to the risks the user faces. When button B29 is selected, more detailed information about the user is displayed.

[0154] The history display section H1 displays past communication history information between the selected user and the industrial physician, etc. The communication history information includes information regarding the date and time when an action was performed, and the specific content of the action. By referring to the history display section H1, the industrial physician, etc. can easily recognize past interactions with the selected user (person requiring observation).

[0155] Specific actions are assigned to each of the buttons B30, B31, B32, B33, and B34. The button B30 is assigned the action of setting up an interview with the selected user. The button B31 is assigned the action of adjusting a curriculum for the selected user. The button B32 is assigned the action of sending a message to the selected user. The button B33 is assigned the action of, for example, delegating the proposal of some of the curriculum candidates to another expert. The button B34 is assigned the action of sending a questionnaire to the selected user. This allows industrial physicians and the like to easily set up curriculum candidates for the selected user (person requiring observation).

[0156] In addition, in the system 10, an industrial physician or the like can set curriculum candidates while, for example, interviewing each user. During this interview, for example, a screen asking questions is displayed on the information terminal 200 of the target user. After receiving answers from the user, the industrial physician or the like sets the curriculum candidates.

[0157] 30 is a diagram schematically showing a first example of a screen displayed on the user's information terminal 200 during an interview. Referring to Fig. 30, for example, information indicating the person being interviewed and their occupation (in this example, a public health nurse), questionnaire information, and button B35 are displayed on display unit 250 of information terminal 200. By selecting button B35 after inputting an answer to the questionnaire, information indicating the answer result is sent from information terminal 200 to server 100.

[0158] FIG. 31 is a diagram schematically illustrating a second example of a screen displayed on the user's information terminal 200 during an interview. Referring to FIG. 31, for example, the display unit 250 of the information terminal 200 displays information indicating the occupation (in this example, a public health nurse) and the person who proposed the curriculum candidate, information indicating the content of the proposed curriculum candidate, and a button B36. The button B36 is a button for responding whether or not the user agrees with the proposed curriculum candidate. The user can answer the question by selecting an item from the buttons B36 that matches their own opinion. For example, the configuration may be such that, if the user agrees with the curriculum candidate, the user can input how they felt at that time. The input information indicating the user's feelings may be displayed, for example, periodically on the user's information terminal 200.

[0159] In this way, in system 10, the organizational information screen and the setting screen contain different types of information depending on the role (occupation) of the setter (company manager, etc. or external expert). Therefore, system 10 can present more appropriate information to each setter so that they can set curriculum candidates. As a result, system 10 makes it easier for setters to set appropriate advice (curriculum), making it easier to solve problems facing organizations.

[0160] [3. Operation] <3-1. Advice presentation behavior> 32 is a flowchart showing the procedure for starting to present advice in the system 10. The processing shown in the flowchart on the left is executed by the control unit 210 of the information terminal 200, and the processing shown in the flowchart on the right is executed by the control unit 110 of the server 100.

[0161] 32, the control unit 210 of the information terminal 200 controls the communication I / F 240 to transmit to the server 100 a message indicating that the user has logged in to the system 10 (step S100). The control unit 210 determines whether or not information indicating that advice will be started has been received from the server 100 (step S110).

[0162] If it is determined that information indicating that advice will start has not been received from server 100 (NO in step S110), control unit 210 waits until information indicating that advice will start is received. On the other hand, if it is determined that information indicating that advice will start has been received from server 100 (YES in step S110), control unit 210 executes processing required to start advice (step S120).

[0163] 32, control unit 110 of server 100 determines whether or not information indicating that the user has logged in to system 10 has been received from information terminal 200 (step S130). If it is determined that information indicating that the user has logged in to system 10 has not been received from information terminal 200 (NO in step S130), control unit 110 waits until information indicating that the user has logged in to system 10 has been received.

[0164] On the other hand, when it is determined that information indicating that the user has logged in to system 10 has been received from information terminal 200 (NO in step S130), control unit 110 controls communication I / F 140 to transmit information indicating that advice will begin to information terminal 200 (step S140). Thereafter, control unit 110 executes processing required to begin advice (step S120).

[0165] Fig. 33 is a flowchart showing an example of the display order of advice, etc. displayed on the user's information terminal 200. Referring to Fig. 33, first, advice based on the environment (weather, atmospheric pressure, etc.) is displayed on display unit 250 of information terminal 200 (step S200), and then a screen for checking the user's mental health state is displayed (step S210). By displaying lighter advice, etc. at the beginning, it is expected that the user's mental state will stabilize.

[0166] Next, advice for the user is displayed (step S220), followed by advice for the team to which the user belongs (step S230). By presenting the user with personal advice first, the user's mental state can be relaxed, allowing the user to focus more on the advice for the team that follows.

[0167] Thereafter, a screen for making a reservation for communication between users (for example, an online conference) is displayed (step S240), and finally a summary is displayed (step S250). By displaying a summary of the advice at the end, it is possible to impress the user with an outline of the advice. These pieces of advice may be provided to the user by audio output from a speaker, for example. Even when the advice is presented by audio, the same effect can be achieved by providing each piece of advice to the user in the above-mentioned order.

[0168] The amount of advice presented to the user may be adjusted as appropriate based on the curriculum, depending on the user's personality tendencies, mental health state, busyness, etc. For example, if the amount of advice proposed exceeds the user's capacity, some of the advice may be postponed to a later date, and the amount of advice provided may be adjusted so as not to exceed the user's capacity. Furthermore, important advice that would have been presented to the user on a day when the user did not log in to system 10 may be stored in a buffer, for example, and presented to the user at a later date.

[0169] Each piece of advice may have a positive or negative effect on the user's mental state, and if the user's mental health is poor, the presentation of advice that has a negative effect on the user's mental state may be suppressed. Advice that is not ultimately presented may be stored in a buffer and presented to the user, for example, when the user's mental state is good. Furthermore, for example, if the user's mental state is poor, advice that has a positive effect, advice that has a negative effect, and advice that has a positive effect may be presented to the user in this order. In other words, the presentation order of the advice may be changed depending on the user's mental state. This allows the user to receive necessary advice while suppressing adverse effects on the user's mental state.

[0170] Furthermore, a configuration may be adopted in which a priority is associated with each piece of advice, and advice with a higher priority is more reliably presented to the user. This priority may be determined according to the state of the team. For example, a configuration may be adopted in which advice to improve psychological safety is given a higher priority when psychological safety in the team is poor. The advice to be presented to each user may be determined according to the calculation of these priorities.

[0171] 34 is a flowchart showing the procedure for determining a curriculum to be presented to a user based on a plurality of curriculum candidates. The process shown in this flowchart is executed by the control unit 110 of the server 100.

[0172] 34, control unit 110 of server 100 determines a curriculum to be presented to the user based on a plurality of curriculum candidates (step S300). This curriculum is determined by using, for example, the information related to the priority described above. Control unit 110 controls communication I / F 140 to transmit advice according to the curriculum to information terminal 200 of the user (step S310).

[0173] In this way, system 10 determines the curriculum (advice) to be presented to the user based on curriculum candidates (advice candidates) selected through multiple lines, making it possible to present to the user a curriculum that is more suitable for solving problems in the organization. As a result, system 10 makes it easier to solve problems faced by the organization.

[0174] <3-2. Advice setting acceptance behavior> 35 is a flowchart showing the procedure for accepting settings for advice (curriculum). The process shown in this flowchart is executed by the control unit 210 of the information terminal 200, for example.

[0175] 35, control unit 210 of information terminal 200 controls display unit 250 to display a setting screen (step S400). Control unit 210 determines whether setting of curriculum candidates has been completed (step S410). If it is determined that setting of curriculum candidates has not been completed (NO in step S410), control unit 210 waits until setting of curriculum candidates is completed. On the other hand, if it is determined that setting of curriculum candidates has been completed (YES in step S410), control unit 210 controls communication I / F 240 to transmit the set curriculum candidates to server 100 (step S420).

[0176] [4. Features] As described above, in the system 10 according to the present embodiment, at least one of the setting screen and the organization information screen includes different types of information depending on the role of the setting person. Therefore, the system 10 can present more appropriate information to each setting person. As a result, the system 10 makes it easy for the setting person to set appropriate advice, making it easier to solve problems faced by the organization.

[0177] 5. Other Embodiments The concept of the above embodiment is not limited to the embodiment described above. An example of another embodiment to which the concept of the above embodiment can be applied will be described below.

[0178] <5-1> In the above embodiment, an example has been described in which the system 10 is used in a company organization having three levels: senior managers, managers, and regular employees. However, the system 10 may also be used in a company organization having four or more levels. In this case, for example, the organizational information screen presented to each of the senior managers and managers may be capable of presenting information about the entire organization under their control, or may be capable of presenting information up to one level below them. Furthermore, the setting screen may allow actions (e.g., arranging interviews) to be performed on the entire organization under their control, or may allow actions to be performed only on members one level below them.

[0179] <5-2> The configurations of the organization information screen and the setting screen are not limited to those shown in the above embodiment. For example, the following screen configurations may be used.

[0180] Fig. 36 is a diagram schematically showing the overall configuration of another example of the organization information screen. As shown in Fig. 36, the organization information screen includes a situation information display section 255, a risk information display section 256, a stress information display section 257, and a system operation information display section 258. Below, the situation information display section 255, the risk information display section 256, the stress information display section 257, and the system operation information display section 258 will be described in this order.

[0181] Fig. 37 is a diagram schematically illustrating an example of situation information display section 255. Referring to Fig. 37, situation information display section 255 displays, for example, information about an organization related to the world situation (including the weather, etc.) of the day.

[0182] Fig. 38 is a diagram schematically showing an example of risk information display section 256. Referring to Fig. 38, risk information display section 256 displays information related to risks in the organization.

[0183] Fig. 39 is a diagram schematically showing an example of the stress information display section 257. Referring to Fig. 39, the stress information display section 257 displays information related to the current level of stress in the organization and information related to predicted future changes in the level of stress in the organization. By referring to the stress information display section 257, senior management personnel and the like can grasp future risks in the organization.

[0184] Fig. 40 is a diagram schematically illustrating an example of the system operation information display unit 258. Referring to Fig. 40, the system operation information display unit 258 displays information regarding how the system 10 is currently operating. By referring to the system operation information display unit 258, senior management personnel (including industrial physicians) can understand how the system 10 is operating.

[0185] For example, even when system 10 is used in an organization with a hierarchy of executives, department managers, section managers, assistant managers (team leaders), and regular employees, the configuration of the screens (organizational information screens and setting screens) presented to members may differ for each hierarchy.

[0186] 41 is a diagram showing an example of an organizational information screen presented to a section manager. As shown in FIG. 41, this organizational information screen displays the average values ​​of various data for each team managed by the section manager. It also displays information about psychological safety in each team managed by the section manager and information showing the relationships between members of each team.

[0187] FIG. 42 is a diagram showing an example of an organizational information screen presented to a section chief. As shown in FIG. 42, this organizational information screen displays the various statuses of each member of the team. If the section chief does not have the authority to grant vacation to each member, information about risks that can be resolved by granting vacation (long working hours, lack of sleep, power harassment, etc.) does not need to be displayed on this organizational information screen. This prevents the section chief from being burdened more than necessary.

[0188] Figure 43 is a diagram showing an example of a settings screen presented to a section manager. As shown in Figure 43, this settings screen displays information about the relationships between members in multiple sections managed by the section manager, as well as buttons for communicating (in person or by email) with each section manager. This allows the section manager to consider what kind of communication he or she needs to have with each section manager while referring to the information about the relationships between members.

[0189] Furthermore, information regarding the relationships between members may also be displayed on a screen presented to an executive or department manager. In this case, for example, the information regarding the relationships between members may be displayed by default on the screen presented to the section manager, while the information regarding the relationships between members may only be displayed on the screen presented to the executive or department manager when a button or the like is selected.

[0190] <5-3> In addition, an advice screen for preventing power harassment or the like may be displayed on the display unit 250 of the information terminal 200 of the user.

[0191] FIG. 44 is a diagram schematically illustrating an example of a portion of an advice screen for preventing power harassment, etc. Referring to FIG. 44, this advice screen displays the job title and name of the person proposing the advice. For example, if the situation does not improve even after such an advice screen is presented to the user, the job title displayed on the advice screen may be updated to a higher job title, and the updated advice screen may be presented to the user again. This is expected to further increase the effectiveness of the advice. In addition, this screen displays a message praising the user receiving the advice ("You are better than usual..."). This is expected to encourage the user to receive the advice in a positive manner.

[0192] For example, an advice screen for resolving problems such as sexual harassment or reverse power harassment may be presented to regular employees. Furthermore, if psychological safety in a team is low and it is unclear who is responsible for the problem, advice may be sent to all team members. Furthermore, if psychological safety in a team is low, advice may be sent to all team members without identifying who is responsible. In this case, a message such as "Executives and department heads will meet with everyone" may be sent to all team members.

[0193] <5-4> In the above embodiment, each curriculum may include at least one piece of advice.

[0194] <5-5> In the above embodiment, the curriculum candidates are set by each of the senior manager / manager and the industrial physician / public health nurse, but the curriculum candidates may be set by only one of them. Also, what is set by either the senior manager / manager or the industrial physician / public health nurse may not be a curriculum candidate, but may be a curriculum presented to the user.

[0195] <5-6> In the above embodiment, the configuration of the screen presented to the senior manager or manager may be changed depending on the mental health state of the senior manager or manager. Also, the configuration of the screen presented to the industrial physician or the like may be changed based on at least one of the mental health state and busyness state of the industrial physician or the like.

[0196] <5-7> For example, the setting screen presented to a member of the human resources department may be a screen as shown in Fig. 19, with tabs provided on the screen being "teamwork," "mental health," and "physical health." For example, by selecting the teamwork tab, a member of the human resources department can set up a curriculum for improving teamwork intensively for teams with poor teamwork.

[0197] <5-8> For example, when an industrial physician or the like advises a specific employee to take a vacation, this advice may be displayed on the information terminal 200 of the employee's superior (senior manager or managerial staff member). This allows the superior to be sure that the specific employee needs to take a vacation.

[0198] <5-9> In the above embodiment, only one of the setting screen and the organization information screen may include different types of information depending on the role of the setting user.

[0199] <5-10> Furthermore, in system 10 according to the above embodiment, the variations of the screens displayed on information terminal 200 of the organization manager are not limited to those described above. For example, the screens shown in Figures 45 to 50 may be displayed on information terminal 200 of the organization manager (e.g., a managerial staff member).

[0200] Figure 45 is a diagram showing a first example of a screen displayed on the managerial staff member's information terminal 200. Referring to Figure 45, a screen showing various statuses of the teams managed by the managerial staff member is displayed on the display unit 250 of the information terminal 200. Also displayed on this screen are selection items IT1, IT2, and IT3 and tabs TA4, TA5, and TA6.

[0201] Selection item IT1 is selected if the administrative staff member wishes to view the home screen. Selection item IT2 is selected if the administrative staff member wishes to view information about overworked team members. Selection item IT3 is selected if the administrative staff member wishes to view the administration screen.

[0202] Tab TA1 is linked to information that should be checked by the management staff once a week. Tab TA2 is linked to information that should be checked by the management staff once a month. When the time has come for the management staff to select tab TA2, for example, icon I4 is displayed. This allows the management staff to reliably check the information that should be checked once a month. Tab TA3 is linked to additional information.

[0203] The screen shown in Figure 45 is displayed when selection item IT1 is selected from selection items IT1, IT2, and IT3, and tab TA1 is selected from tabs TA1, TA2, and TA3. This screen displays, for example, advice to the manager, information about what is going well as a team ("good points") and information about what can be done to further improve the team's condition ("better"). It is expected that the manager's mental state will improve by receiving feedback on the team's good points.

[0204] Additionally, the average values ​​(organization information IF15) of the team members' engagement, sleep status, etc. are displayed on the display unit 250. If the displayed value is undesirable (for example, if it is below a predetermined value), the display color may be changed (for example, from black to red).

[0205] Additionally, information (organization information IF16) indicating the utilization rate of the system 10 by the team members is displayed on the display unit 250. For example, if the utilization rate is low, advice for improving the utilization rate may be displayed on this screen.

[0206] Various other pieces of advice may also be displayed on this screen. The content of the advice may include, for example, specific actions that the manager should take. For example, the advice may go as far as to provide advice on what to say to team members. The content of the displayed advice may also be adjusted depending on the manager's personality traits, values, busyness, leadership type, etc. In particular, when giving advice on what to say to team members, it is important to consider the manager's personality traits, values, busyness, leadership type, etc. Taking these factors into consideration can significantly affect the effectiveness of the advice.

[0207] For example, ten or more patterns of advice may be prepared for the same unfavorable situation (for example, the average amount of sleep in the team is about 40%). Each pattern of advice may be used depending on the characteristics of the manager. For example, an example of advice to be given to a manager who is the type to lead the team might be, "Everyone, get a little more sleep," whereas an example of advice to be given to a manager who is the type to encourage everyone to cooperate might be, "Everyone is falling apart, so why don't you try to get a little more sleep?"

[0208] Furthermore, questions such as "How effective was the weekly advice and monthly goals?" may be asked. The answers to these questions may be used for machine learning to optimize the advice. In addition to displaying the average state of the team, information such as "how many members have each numerical value below a certain level" may also be displayed, or information such as "how many people are struggling with unique issues" may also be displayed.

[0209] Also, based on the data of individual members, advice suggesting some action to be taken by members who are in a bad state (such as an interview, vacation, or adjustment of workload) can be displayed. This makes it possible to deal with situations where the average for the entire team is good, but some members are not in a good state.

[0210] FIG. 46 is a diagram showing a second example of a screen displayed on the information terminal 200 of a managerial staff member. Referring to FIG. 46, this screen is displayed when selection item IT1 is selected from selection items IT1, IT2, and IT3, and when tab TA2 is selected from tabs TA1, TA2, and TA3. This screen displays the average values ​​of various parameters for each member of the team managed by the managerial staff member. By checking this screen once a month, managerial staff members can recognize changes in resilience and teamwork. This screen displays, for example, "goals" for improving various parameters.

[0211] FIG. 47 shows an example of a screen displaying the "Resilience Goal of the Month" in FIG. 46 in detail. For example, when a manager selects the "Resilience Goal of the Month" section, the screen displayed in FIG. 46 transitions to the screen displayed in FIG. 47. As shown in FIG. 47, "Resilience Goal of the Month" provides specific advice for achieving the goal. For example, advice is given on specific actions and what to say. Through the screens shown in FIGS. 46 and 47, long-term team changes and advice based on those changes are presented to the manager, and the manager is prompted to take specific actions to ensure that team members are aware of the goals for the next month.

[0212] Figure 48 is a diagram showing a third example of a screen displayed on the information terminal of a managerial staff member. Referring to Figure 48, this screen is displayed when selection item IT1 is selected from selection items IT1, IT2, and IT3, and when tab TA3 is selected from tabs TA1, TA2, and TA3. This screen displays average data such as the personality tendencies and values ​​of the team, which do not change much.

[0213] Figure 49 is a diagram showing a fourth example of a screen displayed on a managerial staff member's information terminal. Referring to Figure 49, this screen is displayed when selection item IT2 is selected from selection items IT1, IT2, and IT3. This screen makes it easy to identify team members who are working excessively. For example, members who require more attention based on daily attendance information, etc., are displayed higher in the list. The color of icon I5 changes depending on the level of attention, making it easy to identify.

[0214] Each team member may approve whether or not management personnel can check the status of each team member on an individual level, taking into consideration the privacy of the team members.

[0215] Figure 50 is a diagram showing a fifth example of a screen displayed on the information terminal of a management staff member. Referring to Figure 50, this screen is displayed when one of the multiple team members listed on the screen shown in Figure 49 is selected. Each team member may approve whether or not the management staff member can view this screen for that team member. This is in consideration of the privacy of the team members.

[0216] When a team member's name is selected on the screen shown in Figure 49, the detailed changes in the parameters that the team member has approved for disclosure are displayed on the screen. In the example screen shown in Figure 50, the team member has approved the disclosure of "Changes in mental and physical health." For example, a question such as "Do you approve management staff reviewing the information?" may be displayed on the information terminal 200 of the team member (ordinary employee), and only data approved by the team member may be reviewed by management staff. This is in consideration of the privacy of the team members.

[0217] Furthermore, in the example screen shown in Figure 45, information about one team is displayed. However, for example, information about multiple teams may be displayed on a screen displayed on the information terminal 200 of a management staff member who manages multiple teams. This allows the management staff member to easily check the status of each team. Furthermore, among the information about multiple teams, the color of information about a team in an unfavorable situation may be changed (for example, changed from black to red) to highlight it.

[0218] The above describes exemplary embodiments of the present invention. That is, the detailed description and the accompanying drawings are disclosed for the purpose of illustrative explanation. Therefore, some of the components described in the detailed description and the accompanying drawings may be non-essential components for solving the problems. Therefore, just because these non-essential components are described in the detailed description and the accompanying drawings, it should not be immediately recognized that these non-essential components are essential.

[0219] Furthermore, the above-described embodiment is merely an example of the present invention in all respects. Various improvements and modifications can be made to the above-described embodiment within the scope of the present invention. In other words, when implementing the present invention, specific configurations can be appropriately adopted depending on the embodiment. [Explanation of symbols]

[0220] 10 system, 100 server, 110,210 control unit, 111,211 CPU, 112,212 RAM, 113,213 ROM, 114 curriculum generation unit, 120,220 memory unit, 121,221 control program, 122 user information DB, 123 advice DB, 140,240 communication I / F, 200 information terminal, 250 display unit, 251 curriculum setting unit, 252 curriculum pool display unit, 253 curriculum adjustment unit, 254 user information display unit, 255 situation information display unit, 256 risk information display unit, 257 stress information display unit, 258 system operation information display unit, 260 reception unit, A1-A2 advice icon, AD1, AD3-AD9 setting related information, B1-B36 button, C1-C3 curriculum candidate, D1 calendar, H1 History display section, I1-I3 busyness icons, I4,I5 icons, IF1-IF8,IF11-IF16 organizational information, IT1-IT3 selection items, N1 network, P1-P6 package icons, S1,S3,S5 organizational information screens, S2,S4,S6 setting screens, T1-T4 areas, TA1-TA6 tabs, V1 presentation frequency adjustment section, V2 priority adjustment section.

Claims

1. A control program for a system configured to present advice to each of a plurality of users belonging to an organization, comprising: presenting the advice setting screen to a person who sets the advice; presenting an organization information screen including information about the organization to the person setting the system; At least one of the setting screen and the organization information screen includes different types of information depending on the role of the setting person.

2. At least some of the setters belong to the organization, The control program according to claim 1 , wherein the role includes a position in the organization.

3. 3. The control program according to claim 1, wherein at least one of the setting screen and the organization information screen has a different screen configuration depending on at least one of the mental state and the busyness state of the setting person.

4. 3. The control program according to claim 1, wherein when at least one of the mental state and busyness state of the person setting the setting is worse than a predetermined state, the setting screen and the organization information screen are realized on a common screen.

5. causing the computer to further execute a step of presenting an advice screen including the advice to some or all of the plurality of users; 3. The control program according to claim 1, wherein the advice screen further includes information about the role of the configurator and information about the name of the configurator.

6. further causing the computer to execute a step of presenting to the setter a follow-up screen including information regarding changes in the organization after a predetermined period has elapsed since the advice was presented; 3. The control program according to claim 1, wherein the predetermined period is adjusted in accordance with at least a part of the state of the organization and the mental state and busyness state of the person who set the period.

7. at least some of the setters are experts external to the organization; The control program according to claim 1 , wherein the role includes an occupation of the person who sets the role.

8. The occupation includes an industrial physician; The control program of claim 7, wherein the organizational information screen includes a first screen showing information regarding mental health risks of some or all of the plurality of users, and a second screen showing information regarding physical health risks of some or all of the plurality of users.

9. 9. The control program according to claim 8, wherein the organization information screen further includes a third screen showing information on a user who is a person requiring observation among the plurality of users.

10. The control program according to claim 9 , wherein the third screen includes history information of communication between the user corresponding to the person requiring observation and the setting person.

11. The control program according to any one of claims 7 to 10, wherein the setting screen includes a first display unit that displays a list of the advice that has already been set, a second display unit that displays a list of the advice that is a setting candidate, and a third display unit that displays user information regarding the user who will receive the advice.

12. The control program according to claim 11 , wherein the user information is information related to the advice currently selected from the advice setting candidates.

13. 11. The control program according to claim 7, wherein the setting screen is a setting screen for setting advice for an entire group made up of two or more users among the plurality of users.

14. 1. A screen display method in a system configured to present advice to each of a plurality of users belonging to an organization, comprising: presenting the advice setting screen to a person who sets the advice; presenting an organization information screen including information about the organization to the setter; At least one of the setting screen and the organization information screen includes different types of information depending on the role of the setting person.

15. A system configured to present advice to each of a plurality of users belonging to an organization, a display configured to display an image; a control unit configured to control the display unit, the control unit is configured to execute a process of displaying the advice setting screen on the display unit and a process of displaying an organization information screen including information about the organization on the display unit, At least one of the setting screen and the organization information screen includes different types of information depending on the role of the person setting the advice.

16. A control program for a system configured to present advice to each of a plurality of users belonging to an organization, comprising: acquiring status information indicating a status of each of the plurality of users; determining a first advice candidate based on the state information; acquiring a second advice candidate set by a setter; and determining the content of the advice based on the first and second advice candidates.

17. The control program according to claim 16 , wherein the content of the advice is determined by giving priority to the second advice candidate over the first advice candidate.

18. the second advice candidates include third advice candidates set by an expert outside the organization and fourth advice candidates set by a person in charge within the organization; 18. The control program according to claim 16, wherein the content of the advice is determined by giving priority to the fourth advice candidate over the third advice candidate.

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