Depositing / withdrawing device, sales data processing device, and program

Abstract

To reduce complexity in management in a case in which an operation procedure and the like of a depositing / withdrawing device are configured to be indicated by a host terminal.SOLUTION: A depositing / withdrawing device for performing processing of depositing / withdrawing a coin or a bill, including: a display unit that displays information for an operator; a communication unit that communicates with a host device that requests at least either of deposit and withdrawal; a storage unit that stores setting data that associates identification information about a state of the depositing / withdrawing device with explanatory text to be displayed on the display unit in the state and detailed explanatory text to be displayed on the host device; a display control unit that, when an error occurs in the processing, causes the display unit to display the explanatory text associated with the identification information in the state; a state transmission unit that, when the error occurs in the processing, transmits the identification information about the state to the host device; and an explanation transmission unit that, when the error occurs in the processing and when the detailed explanatory text is associated with the identification information about the state, transmits the detailed explanatory text to the host device.SELECTED DRAWING: Figure 14

Description

[Technical Field]

[0001] An embodiment of the present invention relates to a depositing / dispensing device, a sales data processing device, and a program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, depositing and dispensing devices such as coin depositing and dispensing devices and bill depositing and dispensing devices have been used. These depositing and dispensing devices are used together with sales data processing devices or incorporated into self-checkout devices.

[0003] A depositing and dispensing device is equipped with a display unit to communicate the device's status to the user (operator, store clerk). This display unit is often small and inexpensive, and as a result, there are often limitations on the types and number of characters that can be displayed. Therefore, the display units of conventional depositing and dispensing devices are not suitable for providing detailed explanations of troubleshooting procedures when an error occurs, etc.

[0004] Therefore, conventionally, a higher-level terminal such as a sales data processing device to which a cash deposit / withdrawal device is connected displays image data detailing the procedures to be followed when an error occurs on a large display unit provided on the device itself (e.g., Patent Documents 1 and 2).

[0005] However, with the above-described configuration, the management of image data in the host terminal becomes complicated. For example, it becomes necessary to update the image data in the host terminal every time the depositing / dispensing device is replaced or the specifications are changed. Furthermore, since there are nowadays various sales data processing devices such as tablet and smartphone types, with the above-described configuration, even if the image data has the same processing procedure, it is necessary to prepare image data that matches the screen size of the host terminal. Summary of the Invention [Problem to be solved by the invention]

[0006] The problem that the present invention aims to solve is to provide a cash deposit / withdrawal device, a sales data processing device, and a program that can reduce the complexity of management when the operating procedures of the cash deposit / withdrawal device are configured to be displayed on a higher-level terminal. [Means for solving the problem]

[0007] The deposit and withdrawal device of the embodiment performs processes related to the deposit and withdrawal of coins or banknotes, and is equipped with a display unit that displays information for an operator, a communication unit that communicates with a host device that requests at least one of the deposit and the withdrawal, a memory unit that stores setting data that associates identification information of the state of the deposit and withdrawal device with an explanation to be displayed on the display unit for that state and a detailed explanation to be displayed on the host device, a display control unit that, if an error occurs in the process, causes the explanation associated with the identification information of the state to be displayed on the display unit, a status transmission unit that, if an error occurs in the process, transmits the identification information of the state to the host device, and an explanation transmission unit that, if an error occurs in the process and the detailed explanation is associated with the identification information of the state, transmits the detailed explanation to the host device. [Brief explanation of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram illustrating an example of a sales data processing system according to an embodiment. [Figure 2] FIG. 2 is a perspective view showing an example of the appearance of the coin depositing and dispensing device according to the embodiment. [Figure 3] FIG. 3 is a perspective view showing an example of the appearance of the banknote deposit and withdrawal device according to the embodiment. [Figure 4] FIG. 4 is a diagram showing an example of the appearance of the operation unit and the display unit of the coin depositing and dispensing device according to the embodiment. [Figure 5] FIG. 5 is a perspective view showing an example of the appearance of the sales data processing device according to the embodiment. [Figure 6] FIG. 6 is a block diagram illustrating an example of a hardware configuration of a sales data processing device according to the embodiment. [Figure 7] FIG. 7 is a diagram illustrating an example of setting data according to the embodiment. [Figure 8] FIG. 8 is a block diagram showing an example of the hardware configuration of the coin depositing and dispensing device according to the embodiment. [Figure 9] FIG. 9 is a diagram illustrating an example of setting data according to the embodiment. [Figure 10] FIG. 10 is a block diagram illustrating an example of a functional configuration of the control unit according to the embodiment. [Figure 11] FIG. 11 is a flowchart showing the flow of processing executed by the control unit according to the embodiment. [Figure 12] FIG. 12 is a diagram illustrating an example of a screen displayed by the display unit according to the embodiment. [Figure 13] FIG. 13 is a diagram illustrating an example of a screen displayed by the display unit according to the embodiment. [Figure 14] FIG. 14 is a diagram illustrating an example of a screen displayed by the display unit according to the embodiment. [Figure 15] FIG. 15 is a diagram illustrating an example of a screen displayed by the display unit according to the embodiment. [Figure 16] FIG. 16 is a diagram illustrating an example of a screen displayed by the display unit according to the embodiment. [Figure 17] FIG. 17 is a diagram showing an example of a screen displayed by a display unit according to a modification of the embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0009] (First embodiment) The following description of the embodiment will be made with reference to the accompanying drawings. Note that the embodiment described below is merely one embodiment, and the configuration, specifications, etc. of the embodiment are not limited thereto.

[0010] FIG. 1 is a diagram showing an example of a sales data processing system 100 according to this embodiment. The sales data processing system 100 includes depositing and dispensing devices 1 and 3 (coin depositing and dispensing device 1, banknote depositing and dispensing device 3) and a sales data processing device 5. The sales data processing device 5 may be, for example, a stationary POS terminal device, or a sales data processing device realized by a portable information processing device such as a smartphone or tablet terminal. Note that "POS" is an abbreviation for "Point Of Sale" and means "point of sale information management." The sales data processing device 5 is a device that performs point of sale information management.

[0011] The sales data processing device 5 is installed in a store and executes sales data processing related to commercial transactions of products (or services) purchased by customers. The sales data processing includes, for example, a registration process for registering products sold in the store and a checkout process for accounting (settlement, payment) for the registered products.

[0012] The sales data processing device 5 executes a registration process to store (register) and retain information on products purchased by customers in a storage medium. In addition, in response to an operation to end the registration process or to start accounting (hereinafter also referred to as a closing operation), the sales data processing device 5 executes accounting process to calculate the total price of the products registered up to that point and use the total price as the payment amount to be paid by the purchaser.

[0013] The sales data processing device 5 is communicably connected to the depositing and dispensing devices 1 and 3 (coin depositing and dispensing device 1, banknote depositing and dispensing device 3) by wire or wirelessly. The sales data processing device 5 and the depositing and dispensing devices 1 and 3 may be connected via devices such as an I / O box or a communication device.

[0014] The coin depositing and dispensing device 1 is an example of a depositing and dispensing device. The coin depositing and dispensing device 1 performs deposits and withdrawals of cash (coins) for settlement in cooperation with the sales data processing device 5. Specifically, the coin depositing and dispensing device 1 separates and stores coins paid by an operator as payment for merchandise and the like, and performs processing to dispense and discharge coins to be given as change.

[0015] Similarly, the banknote deposit and withdrawal device 3 performs deposit and withdrawal of payments using cash (banknotes) in cooperation with the sales data processing device 5. Specifically, the banknote deposit and withdrawal device 3 separates and stores banknotes paid by an operator as payment for goods and the like, by denomination, and performs processing to feed and discharge banknotes to be given as change.

[0016] 2 is a perspective view showing an example of the appearance of the coin depositing and dispensing device 1 according to this embodiment. The coin depositing and dispensing device 1 includes a receiving unit 21, a recognition unit 22, a storage unit 23, a transport unit, a sorting unit, a reject unit 25, a dispensing unit 26, an operation unit 28, and a display unit 29.

[0017] The receiving unit 21 has a coin slot 211 that is open to the outside, and receives coins from the coin slot 211 and takes them inside. The recognition unit 22 recognizes whether the coins received by the receiving unit 21 are valid or not. The storage unit 23 stores the coins that the recognition unit 22 recognizes as valid, by denomination.

[0018] The transport unit transports coins from the receiving unit 21 through the recognition unit 22 to the storage unit 23. The sorting unit sorts coins by denomination before they reach the storage unit 23.

[0019] The reject unit 25 removes from the transport unit coins that the recognition unit 22 has determined to be abnormal and discharges them to the front of the device. The dispensing unit 26 dispenses coins as change from the storage unit 23 and discharges them to the front of the device.

[0020] 3 is a perspective view showing an example of the appearance of the banknote deposit and withdrawal device 3 according to this embodiment. In almost the same manner, the banknote deposit and withdrawal device 3 includes a receiving unit 31, a recognition unit 32, a storage unit 33, a transport unit, a dispensing unit 36, an operation unit 38, and a display unit 39.

[0021] The receiving unit 31 has a banknote slot that is open to the outside, and receives banknotes from the banknote slot and takes them inside. The recognition unit 32 recognizes whether the banknotes received by the receiving unit 31 are genuine or not. The storage unit 33 stores the banknotes that the recognition unit 32 determines to be normal by denomination. The transport unit transports the banknotes from the receiving unit 31 through the recognition unit 32 to the storage unit 33. Banknotes that the recognition unit 32 determines to be abnormal are removed from the transport unit and discharged to the front of the device. The dispensing unit 36 ​​dispenses banknotes as change from the storage unit 33 and discharges them to the front of the device.

[0022] 4 is a diagram showing an example of the appearance of the operation unit 28 and display unit 29 of the coin depositing and dispensing device 1 according to this embodiment. The operation unit 28 has one or more operators (buttons) and accepts user operations. The operation unit 28 includes, for example, an operator for accepting the selection of a function, an operator for accepting an operation to display the balance, an operator for resetting the device, and an operator for accepting an instruction to execute a selected function.

[0023] The display unit 29 is a display device such as an LCD (Liquid Crystal Display). The display unit 29 displays various information under the control of the control unit 10, which will be described later. The lower periphery of the display unit 29 indicates the display position of the indicator for the amount of money for each denomination.

[0024] In this display unit 29, for example, 10 dots vertically and 6 dots horizontally are allocated to one digit (one character), making it possible to display 16 digits horizontally x 2 lines (32 characters in total). As such, since display unit 29 is not a large display device such as those provided in POS terminal devices or PCs (Personal Computers), it does not display hiragana or kanji, but displays information using alphanumeric characters, symbols, and katakana.

[0025] The operation unit 38 and display unit 39 of the banknote deposit and withdrawal device 3 are similar to the operation unit 28 and display unit 29, and therefore will not be described here. Below, the coin deposit and withdrawal device 1 will be described as a representative of the deposit and withdrawal devices 1 and 3, and a description of the banknote deposit and withdrawal device 3 will be omitted.

[0026] 5 is a perspective view showing an example of the appearance of the sales data processing device 5 according to this embodiment. The sales data processing device 5 is used by being placed on top of the depositing and dispensing devices 1 and 3, for example, as shown in FIG.

[0027] 6 is a block diagram showing an example of the hardware configuration of the sales data processing device 5 according to this embodiment. The sales data processing device 5 includes a CPU (Central Processing Unit) 51, a ROM (Read Only Memory) 52, a RAM (Random Access Memory) 53, a communication unit 54, a display operation unit 55, a second display operation unit 56, a keyboard 57, a receipt printer 58, a storage unit 59, etc.

[0028] The CPU 51 is an example of a processor and controls all parts of the sales data processing device 5. The ROM 52 stores various programs. The RAM 53 is a workspace for expanding the programs and various data. The CPU 51, ROM 52, and RAM 53 are connected via a bus or the like to form a control unit 50 having a computer configuration.

[0029] The communication unit 54 is a communication interface that communicatively connects the control unit 50 with an external device (for example, the depositing / dispensing device 1, 3 or a reading device). Examples of the reading device include a vertical scanner that is set upright on a stand, a handheld code scanner, etc.

[0030] A vertical scanner or code scanner is a device that scans code symbols such as barcodes and two-dimensional codes and outputs the decoded value. Scanning involves reading information from light reflected by an object (here, the code symbol). A code scanner acquires a product code, which serves as product identification information, from a code symbol such as a barcode or two-dimensional code attached to a product. A vertical scanner or code scanner also decodes a code symbol in which a member ID is encoded to acquire the member ID.

[0031] The display operation unit 55 is an example of a display unit that displays information for the operator and an operation unit that accepts operations by the operator. The display operation unit 55 is, for example, a touch panel in which a pointing device is provided on the surface of a display device such as an LCD, and displays various information under the control of the CPU 51 and outputs a signal to the CPU 51 based on the touched position.

[0032] The second display operation unit 56 has the same configuration as the display operation unit 55, and displays information to a customer facing a store clerk using the display operation unit 55, and accepts operations from the customer.

[0033] The keyboard 57 is an example of an operation unit, and is an input device having a plurality of keys arranged in an array. The keyboard 57 receives operations from an operator (a store clerk) and outputs the received operation contents to the CPU 51.

[0034] The receipt printer 58 is a printer that mainly prints and issues receipts.

[0035] The storage unit 59 has a non-volatile storage medium such as an HDD, SSD, or flash memory, and maintains its stored contents even when power is cut off. The storage unit 59 stores a program 591 executable by the CPU 51 and various setting data 592. When the CPU 51 executes the program 591, the control unit 50 realizes various functional units (described later, see FIG. 10).

[0036] 7 is a diagram showing an example of the setting data 592 according to this embodiment. The setting data 592 is stored in the storage unit 59 in the form of a table, for example, and includes the following items: Error Codes Screen Code Status Code ·Title Description

[0037] The setting data 592 stores information on the above items in association with each other. The item "error code" stores the error code of the depositing and dispensing devices 1 and 3. The item "status code" stores the status code of the depositing and dispensing devices 1 and 3. The error code and status code are each represented by alphanumeric characters of a predetermined number of digits. The error code is information (identification information) that makes it possible to identify the type of error. The status code is information (identification information) that makes it possible to identify the progress (status) of an event such as an error that is currently occurring.

[0038] The screen code is information (identification information) that makes it possible to identify the screen to be displayed on the display operation unit 55 when the status indicated by the error code or status code is met. When the screen code is common to multiple statuses, the explanatory text is assumed to be received each time, and when the status of the depositing and dispensing device 1, 3 is updated, the explanatory text sent from the depositing and dispensing device 1, 3 together with the changed status code is displayed in place of the explanatory text on the currently displayed screen.

[0039] The item "Title" stores the title of the screen to be displayed on the display operation unit 55. The item "Explanation" stores, for example, text in character code to be included on the screen displayed on the display operation unit 55. The explanation is a procedure for resolving an error that is shown to an operator (such as a store clerk) in the situation indicated by the error code or status code. The title is a sentence that gives an overview of the error or status and is attached to the explanation. The control unit 50 displays the title and explanation to the operator via the display operation unit 55.

[0040] Fig. 8 is a block diagram showing an example of the hardware configuration of the coin depositing and dispensing device 1 according to this embodiment. In addition to the units shown in Fig. 2, the coin depositing and dispensing device 1 includes a CPU 11, a ROM 12, a RAM 13, a communication unit 14, a storage unit 19, etc. The CPU 11, ROM 12, and RAM 13 constitute a control unit 10. The CPU 11, ROM 12, RAM 13, control unit 10, and storage unit 19 correspond to the above-mentioned CPU 51, ROM 52, RAM 53, control unit 50, and storage unit 59, and therefore detailed description thereof will be omitted.

[0041] The communication unit 14 is a communication interface that connects the control unit 10 and an external device (for example, the sales data processing device 5) so that they can communicate with each other.

[0042] The audio output unit 18 outputs audio through a speaker, buzzer, or the like under the control of the control unit 50.

[0043] The storage unit 19 stores a program 191 executable by the CPU 51 and various setting data 192. When the CPU 11 executes the program 191, the control unit 10 realizes various functional units (described later, see FIG. 10).

[0044] 9 is a diagram showing an example of setting data 192 according to this embodiment. The setting data 192 is stored in the storage unit 19 in the form of a table, for example, and includes the following items. The setting data 192 stores information on the following items in association with each other. Error Codes Screen Code Status Code Display description ·Description for sending

[0045] The error codes and status codes shown in Fig. 9 correspond to the setting data 592 shown in Fig. 7, and are each represented by alphanumeric characters of a predetermined number of digits. The error code is information (identification information) that makes it possible to identify the type of error that has occurred in the depositing and dispensing apparatus 1, 3. The status code is information (identification information) that makes it possible to identify the status of the depositing and dispensing apparatus 1, 3. The status code makes it possible to identify, for example, the open / closed state of a unit or the progress of an event such as an error that is currently occurring.

[0046] The screen code is information (identification information) that enables identification of the screen to be displayed on the display unit 29 in the state indicated by the error code and status code.

[0047] The display explanation is an explanation to be displayed on the display unit 29 depending on the situation when an event indicated by an error code occurs. The explanation includes an outline of the error, a procedure for resolving the error, etc. The explanation is shown to an operator (such as a store clerk) via the display unit 29 in the situation indicated by the error code or status code.

[0048] The transmission explanation is an example of a detailed explanation, and is an explanation to be displayed depending on the situation on the display operation unit 55 of the sales data processing device 5. The transmission explanation is transmitted to the sales data processing device 5 when an event indicated by the error code occurs. For example, the wording 5532 shown in FIG. 9 as an example of the transmission explanation is included in the screen 553 (FIG. 14(b), described below) displayed by the display operation unit 55.

[0049] 10 is a block diagram showing an example of the functional configuration of the control units 50, 10 according to this embodiment. The control unit 50 of the sales data processing device 5 includes functional units such as a registration processing unit 501, an accounting processing unit 503, and a display control unit 505. The control unit 10 of the coin depositing and dispensing device 1 includes functional units such as a depositing and dispensing processing unit 101, a display control unit 102, a code sending unit 103, and an explanation sending unit 104.

[0050] The registration processing unit 501 performs a registration process for storing the product code and product information (price, quantity, etc.) of the product that the customer is going to purchase in a predetermined storage area (for example, the storage unit 59). The accounting processing unit 503 settles the price of the product (subject of transaction) indicated by the product code stored in a specified memory area by the registration processing unit 501, receives the customer's payment, performs settlement processing, and completes the transaction of the product that is the subject of transaction.

[0051] When the display control unit 505 receives an error code or a status code from the depositing / withdrawing device 1, 3, it causes the display operation unit 55 to display an explanation associated with the error code or status code in the setting data 592. Furthermore, when the display control unit 505 receives an explanation (detailed explanation) from the depositing / withdrawing device 1, 3, it causes the display operation unit 55 to display the received explanation.

[0052] The deposit / withdrawal processing unit 101 performs processing to deposit or withdraw money in response to a request from the sales data processing device 5.

[0053] When an error occurs in a process being executed by the device itself, the display control unit 102 causes the display unit 29 to display an explanatory message associated with an error code or status code indicating the state.

[0054] The code transmitting unit 103 is an example of a status transmitting unit, and transmits identification information of the status (error code or status code) to the sales data processing device 5 when an error occurs or when the status changes.

[0055] When the state indicated by the error code or status code is reached and a transmission explanation is associated with that state, the explanation sending unit 104 sends the transmission explanation to the sales data processing device 5.

[0056] 11 is a flowchart showing the flow of processing executed by the control units 10, 50 according to this embodiment. The control unit 10 of the coin depositing and dispensing device 1 performs depositing and dispensing processing (step S11) in response to an instruction (request) from the control unit 50 of the sales data processing device 5. If no error has occurred in the depositing and dispensing processing (No in step S12), and if the depositing and dispensing processing has not been completed, the control unit waits for the completion of the depositing and dispensing processing (step S11) (No in step S13), and if the depositing and dispensing processing has been completed (Yes in step S13), the control unit ends this processing.

[0057] When an error occurs in the deposit / withdrawal process (Yes in step S12), the control unit 10 causes the audio output unit 18 to sound an alert sound and acquires the setting data 192 (step S14). More specifically, the control unit 10 identifies an error code or status code appropriate to the situation by, for example, receiving a signal or the like emitted by a device at the location where the error occurred, and acquires from the setting data 192 an explanation for display or an explanation for transmission associated with the various codes.

[0058] Next, the control unit 10 transmits the status (i.e., the error code or status code identified in step S14) to the sales data processing device 5 (step S15), and causes the display description obtained in step S14 to be displayed on the display unit 29 (step S16).

[0059] Next, if a transmission description has been acquired in step S14 (Yes in step S17), the control unit 10 transmits the transmission description to the sales data processing device 5 (step S18). Note that if there is no transmission description in step S17 (No in step S17), the control unit 10 skips step S18 and proceeds with the process.

[0060] Next, the control unit 10 determines whether the error has been resolved (step S19), and if not (No in step S19), determines whether there has been a change in status (step S20), and if there has been no change (No in step S20), returns the process to step S19. Note that a change in status occurs, for example, due to an operation on the operation unit 28 or opening or closing a unit. Furthermore, if there has been a change in status in step S20 (Yes in step S20), the control unit 10 returns the process to step S15.

[0061] Here, when returning from step S20 to step S15, even if the status code has changed, the screen code derived in combination with the error code may be the same as the previous screen. For example, this is the case with the status code "0022" shown in Figures 7 and 9. In this case, the screen does not change in step S16, but a transmission explanation is sent in steps S17 and S18.

[0062] If the error is resolved in step S19 (Yes in step S19), the control unit 10 performs a reset process (step S21) and returns the process to step S1.

[0063] When payment is made in cash during the transaction process (step S31), the control unit 50 of the sales data processing device 5 transmits a request for deposit / withdrawal processing to the deposit / withdrawal devices 1 and 3 (step S11).

[0064] Furthermore, when the control unit 50 receives a status (error code or status code) from the depositing and dispensing device 1, 3 (Yes in step S32), it causes the display operation unit 55 to display a screen appropriate for the received code (step S33). Note that if the control unit 50 does not receive a status from the depositing and dispensing device 1, 3 (No in step S32), the process returns to step S31.

[0065] Furthermore, if the control unit 50 receives an explanatory message from the depositing and dispensing device 1, 3 (Yes in step S34), it causes the display operation unit 55 to display the received explanatory message (step S35). If the control unit 50 does not receive an explanatory message from the depositing and dispensing device 1, 3 (No in step S34), it skips step S35 and proceeds with the process.

[0066] 7, even if the status code has changed from "002," the screen code derived in combination with the error code may not change. In this case, the screen does not change in step S33, but the explanatory text included in the screen is updated in step S35 to the content newly received in S34.

[0067] Then, in response to a request received from the depositing / dispensing apparatus 1, 3 undergoing the reset process, the control unit 50 causes the display operation unit 55 to display an appropriate screen (step S36), and returns the process to the beginning.

[0068] 12 to 16 are diagrams showing examples of screens 291 to 295 and 551 to 555 displayed by the display units 29 and 55 according to this embodiment. The processing of the control units 10 and 50 will be described below while showing screen examples as appropriate.

[0069] Fig. 12(a) is a screen 291 displayed by the display unit 29 of the coin depositing and dispensing device 1 during the depositing and dispensing process (step S11), and Fig. 12(b) is a deposit confirmation screen 551 displayed by the display operation unit 55 of the sales data processing device 5 at the same time. The screen 551 includes, for example, a phrase 2911 such as "storing" which means that money is being stored, and an amount of money being stored 2912. The screen 551 also includes, for example, a subtotal amount 5511 and a deposited amount 5512.

[0070] Next, Fig. 13(a) shows a screen 292 displayed by the display unit 29 of the coin depositing and dispensing device 1 in step S16. A display explanation is displayed on the screen 292. The display explanation includes words 2921 and 2922. The wording 2921 is, for example, "coin jam error" which means that an error has occurred in which coins are jammed in the transport unit. The wording 2922 is, for example, "reset," and guides the operator (store clerk) on what to do (press the reset button on the operation unit 28).

[0071] 13(b) shows a screen 552 displayed by the display operation unit 55 of the sales data processing device 5 in step S33. The screen 552 includes a message 5521 indicating an outline of the error and an operator 5522 for displaying an explanation.

[0072] The status of the coin depositing and dispensing device 1 changes depending on an operation on the operation unit 28 (for example, pressing the reset button) or an operation on an operator (for example, operator 5522) displayed on the display operation unit 55. Furthermore, when a status code corresponding to the changed status is transmitted from the coin depositing and dispensing device 1 to the sales data processing device 5, the screen displayed on the display operation unit 55 changes.

[0073] Next, Fig. 14(a) shows a screen 293 displayed by the display unit 29 after the reset button is pressed (steps S19 to S20). On this screen 293, words 2931 and 2932 that guide the operator (store clerk) on what to do are displayed alternately. The words 2931 are, for example, "Check the conveyance section by opening the unit." The words 2932 are, for example, "Remove any coins remaining in the conveyance section."

[0074] 14(b) shows a screen 553 displayed by the display operation unit 55 of the sales data processing device 5 in step S35. The screen 553 includes words 5531 and 5532. The word 5531 is a word stored in the item "title" included in the setting data 592, such as "Coin jam in transport unit."

[0075] Furthermore, wording 5532 is, for example, "Open the transport lever to open the transport section. Remove any coins stuck on the transport path, and after closing the transport section, coins that were ahead of the reject hole will be placed in each coin storage compartment, and coins in other locations and coins that have been returned to the reject tray will be returned to the coin slot."

[0076] This text 5532 is obtained from the "explanation for transmission" item included in the setting data 192. In other words, the explanation displayed on this screen 553 is not stored in the sales data processing device 5 as setting data 592, but is received from the coin depositing and dispensing device 1 each time the state indicated by the error code or status code occurs.

[0077] Because the sales data processing system 100 of this embodiment is configured in this manner, even if there is a change in the operation of the coin depositing and dispensing device 1, it is only necessary to change the procedure explanation in the setting data 192 stored in the coin depositing and dispensing device 1, which means that the effort of changing the explanation in the sales data processing device 5 can be avoided.

[0078] Now, referring to the procedure shown on screen 553, the operator (store clerk) opens the transport unit, removes the jammed coins, closes the transport unit, and so on, thereby clearing the error.

[0079] When the error is resolved in the coin depositing and dispensing device 1, the control unit 10 recognizes the transition to a predetermined status and executes processing (step S21) to restart the coin depositing and dispensing device 1. At this time, the display unit 29 displays screen 294 of Fig. 15(a). Screen 294 includes a device code 2941 and a message 2942. The message 2942 is, for example, "Start-up processing in progress," which means that the start-up process is currently being executed.

[0080] At this time, step S36 is executed in the sales data processing device 5, and the display operation unit 55 displays screen 554 of Fig. 15(b). Screen 554 includes wording 5541. Wording 5541 is, for example, "Change machine resetting," which means that the coin deposit and withdrawal device 1 is currently performing startup processing.

[0081] When the start-up process is completed in the coin depositing and dispensing device 1, the depositing and dispensing process (step S1) that was being executed when the error occurred is resumed. At this time, the display unit 29 displays screen 295 of FIG. 16(a). Screen 295 includes wording 2951 and the amount of money being stored 2952. The wording 2951 is, for example, "NEW MONEY" which means that the amount displayed alongside it is the amount to be deposited.

[0082] 16(b) shows a payment confirmation screen 555 displayed at the same time by the display operation unit 55 of the sales data processing device 5. The screen 555 is similar to, for example, the screen 551 (see FIG. 12(b)).

[0083] As described above, according to this embodiment, it is possible to reduce the complexity of management when the operating procedures of the depositing and dispensing devices 1, 3 are configured to be displayed by the sales data processing device 5, which is a higher-level terminal. In other words, in the past, explanations of operation procedures and the like were provided by image data stored in the upper terminal, and therefore, when changes were made to the depositing and dispensing devices 1, 3, it was necessary to change the image data held by the sales data processing device 5. However, by configuring the depositing and dispensing devices 1, 3 to send explanatory text to be included in the image data each time, as in this embodiment, it is no longer necessary for the upper terminal to hold data for displaying detailed explanatory text, thereby reducing the complexity of management.

[0084] The above-described embodiment can be modified as needed by changing part of the configuration or function of each of the above-described devices. A modified example of the above-described embodiment will be described below. This description will mainly focus on differences from the above-described embodiment, and the same reference numerals will be used for parts that are common to the content already described, and detailed description will be omitted.

[0085] (Variation 1) 17 is a diagram showing an example of a screen 556 displayed by the display operation unit 55 according to the modification of the above embodiment. The screen 556 is a modification of the screen 553 shown in FIG.

[0086] Screen 556 includes image 5561 in addition to text 5532. Image 5561 is an image that aids in understanding the explanation provided by text 5532, and data on this image is stored in a predetermined area of ​​storage unit 59. Image 5561 shows, for example, an open state of the unit or an enlarged view of a detail. Image 5561 may be stored in association with a screen code in setting data 592, or may be stored in association with a representative word (for example, "transport unit" or "reject hole") included in text 5531 (title) or text 5532.

[0087] When the sales data processing system 100 is configured in this manner, the explanation in the form of text 5532 can be managed and changed on the coin deposit and withdrawal device 1 side, while the explanation can be supplemented by a general-purpose image 5561 stored in the sales data processing device 5.

[0088] The programs executed by each device in the above-described embodiments are provided in advance in a ROM, etc. The programs executed by each device in the above-described embodiments may be provided by being recorded in an installable or executable file format on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a digital versatile disk (DVD).

[0089] Furthermore, the programs executed by each device in the above-described embodiments may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. Also, the programs executed by each device in the above-described embodiments may be provided or distributed via a network such as the Internet.

[0090] Although several embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be embodied in various other forms, and various omissions, substitutions, modifications, and combinations can be made without departing from the spirit of the invention. These embodiments and their modifications are included within the scope and spirit of the invention, and are also included in the scope of the invention and its equivalents as defined in the claims. [Explanation of symbols]

[0091] 100...Sales data processing system, 1...coin depositing and dispensing device (an example of a depositing and dispensing device), 10...control unit, 101... deposit / withdrawal processing unit, 102... display control unit, 103...code transmission unit, 104...explanation transmission unit, 11...CPU, 12...ROM, 13...RAM, 14...communication unit, 18...audio output unit, 19...Memory unit, 191...Program, 192...Setting data, 21...receiving section, 211...coin slot, 22...recognition unit, 23...storage unit, 25...reject unit, 26...dispensing unit, 28...Operation unit, 29...Display unit, 3...Banknote deposit and withdrawal device (an example of a deposit and withdrawal device), 31...receiving section, 32...recognition section, 33...storage section, 36...dispensing section, 38...Operation unit, 39...Display unit, 5...Sales data processing device, 50...control unit, 501... registration processing unit, 503... accounting processing unit, 505... display control unit, 51...CPU, 52...ROM, 53...RAM, 54...Communication section, 55... display operation unit (an example of a display unit), 56... second display operation unit, 57...Keyboard, 58...Receipt printer, 59...Memory unit, 591...Program, 592...Setting data, 553...Screen, 5531,5532...Text, 556...screen, 5561...image. [Prior art documents] [Patent documents]

[0092] [Patent Document 1] Japanese Patent Application Laid-Open No. 2013-008380 [Patent Document 2] Japanese Patent Application Laid-Open No. 2010-140142

Claims

1. A depositing and dispensing device that performs processes related to depositing and dispensing coins or banknotes, a display unit that displays information for an operator; a communication unit that communicates with a higher-level device that requests at least one of the deposit and the withdrawal; a storage unit that stores setting data that associates identification information of the state of the depositing and dispensing device with an explanation to be displayed on the display unit in the state and a detailed explanation to be displayed on the host device; a display control unit that, when an error occurs in the processing, causes the display unit to display the explanation associated with the identification information of the state; a status transmission unit that, when an error occurs in the processing, transmits the identification information of the status to the higher-level device; an explanation sending unit that sends the detailed explanation to the upper device when an error occurs in the processing and the detailed explanation is associated with the identification information of the state; A depositing and dispensing device comprising:

2. A sales data processing device that performs product registration processing and accounting processing, a display unit that displays information for an operator; a communication unit that communicates with a depositing / dispensing device that performs at least one of depositing and dispensing in the transaction process; a storage unit that stores setting data that associates identification information of the state of the depositing and dispensing device with an explanation to be displayed on the display unit in the state; When the identification information is received from the depositing / dispensing device, the explanation associated with the identification information in the setting data is displayed on the display unit; a display control unit that, when receiving a detailed explanation to be used as the explanation from the depositing / withdrawing device, causes the detailed explanation to be displayed on the display unit as the explanation; A sales data processing device comprising:

3. The storage unit also stores image data to be added to the detailed description in association with the identification information. The sales data processing device according to claim 2 .

4. the status transmission unit transmits the identification information of the status to the higher-level device each time the status changes; The explanation sending unit sends the detailed explanation to the host device when the detailed explanation is associated with the identification information sent by the status sending unit to the host device. The depositing and dispensing device according to claim 1.

5. When the display control unit receives new identification information and new detailed explanation from the depositing / dispensing device while the detailed explanation is being displayed as the explanation, the display control unit displays the newly received detailed explanation as the explanation. The sales data processing device according to claim 2 .

6. a computer of a depositing and dispensing device that performs processes related to the depositing and dispensing of coins or banknotes, the computer comprising: a display unit that displays information for an operator; a communication unit that communicates with a higher-level device that requests at least one of depositing and dispensing; and a storage unit that stores setting data that associates identification information of the device's own state with an explanation to be displayed on the display unit in that state and a detailed explanation to be displayed on the higher-level device; a display control unit that, when an error occurs in the processing, causes the display unit to display the explanation associated with the identification information of the state; a status transmission unit that, when an error occurs in the processing, transmits the identification information of the status to the higher-level device; an explanation sending unit that sends the detailed explanation to the upper device when an error occurs in the processing and the detailed explanation is associated with the identification information of the state; A program to function as a

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