Rental car management system, device, and method

Abstract

To forward a rental car vehicle.SOLUTION: An agency terminal transmits relocation request information including a vehicle relocation day to a management device, the management device generates one-way rental information from the relocation request information to transmit it to a user terminal, the management device generates forwarding recruitment information from the relocation request information to transmit it to a forwarding supporter terminal, the user terminal transmits reservation selection information related to a relocation vehicle selected from the one-way rental information by a user to the management device, a collection forwarding supporter terminal transmits forwarding selection information related to a forwarding vehicle selected from the forwarding recruitment information by the forwarding supporter to the management device, the management device determines a user's reservation about a vehicle selected by the received reservation selection information in the case of previously receiving the reservation selection information, and determines forwarding of the forwarding supporter about the vehicle selected by the received forwarding selection information in the case of previously receiving the forwarding selection information.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] TECHNICAL FIELD The embodiments described herein relate to techniques for managing rental cars. [Background technology]

[0002] One-way rental car services are one-way rental services that allow you to return a rental car to a different location than the one you picked up from. With one-way rental cars, the challenge is how to transport the abandoned car.

[0003] Patent Document 1 discloses that when a drop-off reservation is made, a forwarder who wants to use car sharing is recruited to forward the vehicle from the drop-off location to the forwarding location, and the forwarder forwards the vehicle. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Publication No. 2018-041197 Summary of the Invention [Problem to be solved by the invention]

[0005] However, in Patent Document 1, since only forwarders for forwarding are recruited, there is a problem that costs to be paid to the forwarders are inevitably incurred.

[0006] The present invention provides a rental car management system, management server, terminal, and method that enables vehicle forwarding by matching rental car forwarding vehicles with general users or forwarding supporters. [Means for solving the problem]

[0007] The present invention is a rental car management system including a management device owned by an operator of a one-way rental car, an operator terminal owned by a rental car company requesting the movement of a vehicle, a user terminal owned by a user of the one-way rental car, and a transportation supporter terminal owned by a transportation supporter of the one-way rental car, all connected via a network. The operator terminal transmits movement request information including the date of movement of the vehicle to the management device, the management device generates one-way rental information from the movement request information and transmits it to the user terminal, the management device generates transportation recruitment information from the movement request information and transmits it to the transportation supporter terminal, and the user terminal When one-way rental information is received, the collection / transport supporter terminal transmits reservation selection information regarding the mobile vehicle selected by the user from the one-way rental information to the management device, and when the collection / transport supporter terminal receives transport recruitment information, it transmits transport selection information regarding the transport vehicle selected by the transport supporter from the transport recruitment information to the management device.When the management device receives the reservation selection information first, it confirms the user's reservation for the vehicle selected in the received reservation selection information, and when it receives the transport selection information first, it confirms the transport supporter's transport of the vehicle selected in the received transport selection information.This is a rental car management system.

[0008] The present invention is a rental car management method executed in a rental car management system including a management device owned by a one-way rental car operator, an operator terminal owned by a rental car company requesting vehicle movement, a user terminal owned by a one-way rental car user, and a transportation supporter terminal owned by a one-way rental car transportation supporter, all connected via a network, in which the operator terminal transmits movement request information including the vehicle movement date to the management device, the management device generates one-way rental information from the movement request information and transmits it to the user terminal, and the management device generates transportation recruitment information from the movement request information and transmits it to the transportation supporter terminal. In this rental car management method, when the user terminal receives one-way rental information, it transmits to the management device reservation selection information regarding the moving vehicle selected by the user from the one-way rental information, and when the forwarding supporter terminal receives forwarding recruitment information, it transmits to the management device forwarding selection information regarding the forwarding vehicle selected by the forwarding supporter from the forwarding recruitment information, and when the management device receives the reservation selection information first, it confirms the user's reservation for the vehicle selected by the received reservation selection information, and when it receives the forwarding selection information first, it confirms the forwarding of the forwarding supporter for the vehicle selected by the received forwarding selection information.

[0009] The present invention is a rental car management device owned by a one-way rental car operator, connected via a network to an operator terminal owned by the rental car company requesting vehicle movement, a user terminal owned by the one-way rental car user, and a transportation supporter terminal owned by the one-way rental car transportation supporter, the rental car management device generates one-way rental information from movement request information including the vehicle movement date sent from the operator terminal and sends it to the user terminal, generates transportation recruitment information from the movement request information and sends it to the transportation supporter terminal, and if reservation selection information is received first from the user terminal, confirms the user's reservation for the vehicle selected in the received reservation selection information, and if transportation selection information is received first from the transportation supporter terminal, confirms the transportation of the transportation supporter for the vehicle selected in the received transportation selection information. [Effects of the Invention]

[0010] According to the rental car management system of the present invention, it is possible to forward a vehicle. [Brief explanation of the drawings]

[0011] [Figure 1] FIG. 1 is a diagram showing an example of a system configuration. [Figure 2] FIG. 2 is a block diagram of a management device. [Figure 3] FIG. 2 is a block diagram of a carrier terminal. [Figure 4] Block diagram of a user terminal. [Figure 5] Block diagram of the deadhead supporter terminal [Figure 6] 10 is a flowchart of a rental car management process. [Figure 7] 10 is a flowchart of a rental reservation process in the rental car management process. [Figure 8] User terminal display. [Figure 9] 10 is a flowchart of rental reservation and forwarding request processing in the rental car management processing. [Figure 10] Display on the supporter terminal [Figure 11] A diagram showing the relationship between the fee (cost) incurred by the administrator and the number of days until the move date. [Figure 12] A diagram showing the relationship between the fee (cost) incurred by the administrator and the number of days until the move date. [Figure 13] 10 is a flowchart of a rental completion process in the rental car management process. [Figure 14] Flowchart of forwarding completion process of rental car management process DETAILED DESCRIPTION OF THE INVENTION

[0012] The following describes the embodiment in more detail with reference to the examples shown in the drawings, but the present invention is not limited to this embodiment.

[0013] An example of the system configuration of an embodiment is shown in Figure 1. The rental car management system 1 includes a management device 100 owned by an operator of a rental car management business, business operator terminals 200 (200a-200c) owned by rental car companies that request the forwarding of rental cars, user terminals 300 (300a-300c) owned by users who wish to use a rental car for a one-way trip, and forwarding supporter terminals 400 (supporter terminals in the figure) (400a-400c) owned by forwarding supporters who undertake the forwarding. Note that the number of rental car management devices 100, business operator terminals 200, user terminals 300, and forwarding supporter terminals 400 is not limited to the number shown in Figure 1.

[0014] The configuration of the control system of a management device 100 owned by an operator of a rental car business will be described. FIG. 2 is a block diagram of the management device 100 according to the embodiment. A CPU (Central Processing Unit) 102, a ROM (Read Only Memory) 103, a RAM (Random Access Memory) 104, and an external I / F (Interface) 105 are connected via a system bus 106. The CPU 102, the ROM 103, and the RAM 104 constitute a control unit 101. The management device is a server or the like.

[0015] The ROM 103 stores in advance programs to be executed by the CPU 102 and threshold values.

[0016] The RAM 104 dynamically forms various memory areas, such as an area for expanding the programs executed by the CPU 102 and a work area that serves as a work area for data processing by the programs.

[0017] RAM 104 has a movement request information storage area that stores movement request information from business operator terminal 200. The movement request information stored in the movement request information storage area is received from business operator terminal 200 via external I / F 105. The movement request information stored in the movement request information storage area includes (1) rental car company ID: the serial number of the rental car company accepting the forwarding request (e.g., 1111), (2) route: the route from the departure office (the departure point of the rental car to be forwarded, e.g., Tokyo office) to the return office (the return point of the rental car to be forwarded, e.g., Yokohama office), (3) movement date: the date on which the vehicle movement is completed (e.g., April 1, 2024, 3:00 PM), (4) movement fee: the amount to be paid by the rental car company to the operator after the vehicle movement is completed (e.g., 10,000 yen), and (5) vehicle model and options (e.g., vehicle model XXX, child seat) (Table 1). The number of car rental companies is not limited to the number in Table 1, and the travel request information may include other items.

[0018] Furthermore, the departure and return locations are not limited to the business office of the operator, but may be off-street parking lots, parking lots at facilities such as airports, or other locations where parking is possible.

[0019] [Table 1]

[0020] RAM 104 has a user information storage area for storing user information about registered users. The user information stored in the user information storage area is received from user terminal 300 via external I / F 105. The user information includes: (1) user ID (e.g., 1234); (2) user information: user's address, name, gender, date of birth, telephone number, email address, social media account, etc.; (3) rating information: rating (e.g., AA) calculated based on the user's driving history (number of trips, number of cancellations, accident history, etc.) and the score obtained by the driving diagnosis app; and (4) driving history information: information on the user's past driving history (e.g., Tokyo-Yokohama route) (Table 2). Note that the number of users is not limited to the number listed in Table 2, and other items may be included. Furthermore, for the driving diagnosis app, a known diagnostic system provided in a smartphone, car navigation system, or dashcam may be used.

[0021] [Table 2]

[0022] The control unit 101 of the management device 100 accumulates "driving records" such as "number of uses," "number of cancellations," "accident history," and "gold license," calculates a rating from the driving records, and stores the rating information in the user information. The control unit 101 of the management device 100 may also calculate a rating based on a score output by a driving diagnosis app stored in a drive recorder, a user terminal (such as a smartphone), or an in-vehicle terminal (such as a car navigation system).

[0023] Furthermore, the "driving record" may include such records as "whether the vehicle was returned on time," "whether the returned vehicle was clean," "whether there were any payment problems," "whether there were any communication problems such as contact," and "whether there were any traffic violations." Furthermore, if information on sudden starts and stops or speeding can be obtained from a drive recorder or an in-car device, the rating may be calculated based on that information.

[0024] The RAM 104 has a supporter information storage area that stores the departing supporter information related to the registered departing supporter. The departing supporter information stored in the departing supporter information storage area is received from the departing supporter terminal 400 via the external I / F 105.

[0025] The information on the supporter for the vehicle transfer includes (1) the supporter ID (e.g., abcd), (2) the supporter information: the supporter's address, name, gender, date of birth, phone number, email address, social media account, etc., (3) the ranking information: the ranking (e.g., AA) calculated based on the supporter's driving history (number of vehicle transfers, number of late returns, accident history, etc.), (4) the driving history information: the supporter's past driving history (e.g., Tokyo-Yokohama), and (5) the bank account information to which the vehicle transfer fee is deposited (Table 2). Note that the number of supporters is not limited to the number in Table 3, and other items may also be included. Furthermore, the driving diagnostic app can use a publicly known diagnostic system included in a smartphone, car navigation system, or dashcam.

[0026] [Table 3]

[0027] The control unit 101 of the management device 100 accumulates "driving records" such as "number of trips," "number of late returns," "accident history," and "gold license," calculates a ranking based on the driving records, and stores the ranking information in the supporter information. The control unit 101 of the management device 100 may also calculate the ranking based on scores output by a driving diagnosis app stored in a drive recorder, a user terminal (such as a smartphone), or an in-vehicle terminal (such as a car navigation system).

[0028] Furthermore, "driving performance" may include performance such as "whether the vehicle was returned on time," "whether the returned vehicle was clean," "whether there were any payment problems," "whether there were any communication problems such as contact," and "whether there were any traffic violations." Furthermore, if information on sudden starts and stops or speeding can be obtained from a dashcam or in-car device, the ranking may be calculated based on that information.

[0029] The storage means for storing the forwarding request information, user information, and forwarding supporter information is not limited to ROM and RAM, and may be an HDD (hard disk drive) or SSD (solid state drive).

[0030] The external I / F 105 is an interface for communication between the operator terminal 200 and external devices such as the user terminal 300 and the forwarding supporter terminal 400. The external I / F 105 may be any interface that performs data communication with an external device. For example, the external I / F 105 may be a device (such as a USB memory) that is locally connected to the external device, or may be a network interface for communication via a network. Furthermore, the data communication method may be Wi-Fi (registered trademark) communication or USB communication.

[0031] The operator terminal 200 has a network interface that enables wireless communication, and enables each function by loading a program stored in a storage medium into memory and running the program on a CPU.

[0032] The configuration of the control system of the business operator terminal 200 owned by a rental car company that requests the delivery of a rental car will be described. The business operator terminal 200 is, for example, a smartphone, tablet, or notebook or desktop computer. FIG. 3 is a block diagram of the business operator terminal 200 according to an embodiment. A CPU 202, ROM 203, RAM 204, external I / F 205, and operation panel 206 are connected via a system bus 207. The CPU 202, ROM 203, and RAM 204 constitute a control unit 201.

[0033] The ROM 203 stores in advance programs to be executed by the CPU 202 and threshold values.

[0034] The RAM 204 dynamically forms various memory areas, such as an area for expanding the programs executed by the CPU 202 and a work area that serves as a work area for data processing by the programs.

[0035] The storage means is not limited to ROM and RAM, but may be a HDD (hard disk drive) or an SSD (solid state drive).

[0036] The external I / F 205 is, for example, an interface for communicating with an external device such as the management device 100. The external I / F 205 may be any interface that performs data communication with an external device. For example, the external I / F 205 may be a device (such as a USB memory) that is locally connected to the external device, or may be a network interface for communication via a network. Furthermore, the data communication method may be Wi-Fi (registered trademark) communication or USB communication.

[0037] The operation panel 206 is a user interface that integrates a display unit and a touch panel. The operation panel 206 is arranged on the front of the main body of the company terminal 200, and has a display unit equipped with a touch panel. The control unit 201 controls the content displayed on the display unit of the operation panel 206. The operation panel 206 outputs information input via the touch panel to the control unit 201. Information related to each process input from the operation panel 206 is stored as processing information in a predetermined area of ​​the RAM 203.

[0038] The user interface is not limited to an operation panel, but may be a display, a keyboard, a mouse, a microphone, etc.

[0039] The user terminal 300 has a network interface that enables wireless communication, and enables each function by loading a program stored in a storage medium into memory and running the program on a CPU.

[0040] The following describes the configuration of the control system of a user terminal 300 owned by a user who wishes to rent a car for a one-way trip. The user terminal 300 is, for example, a smartphone, tablet, or notebook computer. FIG. 4 is a block diagram of the user terminal 300 according to an embodiment. A CPU 302, ROM 303, RAM 304, external I / F 305, operation panel 306, and GPS sensor 308 are connected via a system bus 307. The CPU 302, ROM 303, and RAM 304 constitute a control unit 301.

[0041] The ROM 303 stores in advance programs and thresholds to be executed by the CPU 302. The ROM 303 stores in advance a program for acquiring location information (current location) of the user terminal 300 by the GPS sensor 308.

[0042] The RAM 304 dynamically forms various memory areas, such as an area for expanding the programs executed by the CPU 302 and a work area that serves as a work area for data processing by the programs. The RAM 404 has a location storage area that stores latitude and longitude information of the current location of the user terminal 300. The location information stored in the location storage area includes information acquired by the GPS sensor 308.

[0043] The storage means is not limited to ROM and RAM, but may be a HDD (hard disk drive) or an SSD (solid state drive).

[0044] The external I / F 305 is, for example, an interface for communicating with an external device such as the management device 100. The external I / F 305 may be any interface that performs data communication with an external device. For example, the external I / F 305 may be a device (such as a USB memory) that is locally connected to the external device, or may be a network interface for communication via a network. Furthermore, the data communication method may be Wi-Fi (registered trademark) communication or USB communication.

[0045] Operation panel 306 is a user interface that integrates a display unit and a touch panel. Operation panel 306 is arranged on the front of the main body of user terminal 300, and has a display unit equipped with a touch panel. Control unit 301 controls the content displayed on the display unit of operation panel 306. Operation panel 306 outputs information input via the touch panel to control unit 301. Information related to each process input from operation panel 306 is stored as processing information in a predetermined area of ​​RAM 303.

[0046] The GPS sensor 308 acquires the latitude and longitude of the user terminal 300. In the embodiment, an example is shown in which a GPS is used as a sensor to acquire the latitude and longitude of the user terminal 300, but this is not limiting, and the latitude and longitude can also be calculated using information from, for example, a geomagnetic sensor, an acceleration sensor, and a gyro sensor.

[0047] The user interface is not limited to an operation panel, but may be a display, a keyboard, a mouse, a microphone, etc.

[0048] The forwarding supporter terminal 400 has a network interface that enables wireless communication, and enables each function by loading a program stored in a storage medium into memory and running the program on the CPU. The forwarding supporter undertakes the forwarding of vehicles at the request of the operator of the rental car management business.

[0049] The configuration of the control system of a transportation supporter terminal 400 owned by a transportation supporter that undertakes the transportation of rental cars will be described. The transportation supporter terminal 400 is, for example, a smartphone, tablet, or notebook computer. FIG. 5 is a block diagram of the transportation supporter terminal 400 of the embodiment. A CPU 402, ROM 403, RAM 404, external I / F 405, operation panel 406, and GPS sensor 408 are connected via a system bus 407. The CPU 402, ROM 403, and RAM 404 constitute a control unit 401.

[0050] The ROM 403 stores in advance programs and thresholds to be executed by the CPU 402. The ROM 403 stores in advance a program for acquiring position information (current location) of the deadhead supporter terminal 400 by the GPS sensor 408.

[0051] The RAM 404 dynamically forms various memory areas, such as an area for expanding the programs executed by the CPU 402 and a work area that serves as a work area for data processing by the programs. The RAM 404 has a position storage area that stores latitude and longitude information of the current location of the deadhead supporter terminal 400. The position information stored in the position storage area includes information acquired by the GPS sensor 408.

[0052] The storage means is not limited to ROM and RAM, but may be a HDD (hard disk drive) or an SSD (solid state drive).

[0053] The external I / F 405 is, for example, an interface for communicating with an external device such as the management device 100. The external I / F 405 may be any interface that performs data communication with an external device. For example, the external I / F 405 may be a device (such as a USB memory) that is locally connected to the external device, or may be a network interface for communication via a network. Furthermore, the data communication method may be Wi-Fi (registered trademark) communication or USB communication.

[0054] The operation panel 406 is a user interface that integrates a display unit and a touch panel. The operation panel 406 is arranged on the front of the main body of the forwarding supporter terminal 400, and has a display unit equipped with a touch panel. The control unit 401 controls the content displayed on the display unit of the operation panel 406. The operation panel 406 outputs information input via the touch panel to the control unit 401. Information regarding each process input from the operation panel 406 is stored as processing information in a predetermined area of ​​the RAM 403.

[0055] The GPS sensor 408 acquires the latitude and longitude of the deadhead supporter terminal 400. In the embodiment, an example is shown in which a GPS is used as a sensor to acquire the latitude and longitude of the user terminal 400, but this is not limiting, and for example, the latitude and longitude can also be calculated using information from a geomagnetic sensor, an acceleration sensor, and a gyro sensor.

[0056] The user interface is not limited to an operation panel, but may be a display, a keyboard, a mouse, a microphone, etc.

[0057] In the embodiment of the rental car management system 1 (management device 100) having the above-described configuration, the rental car management system 1 (management device 100) executes rental car management processing (method) based on a program pre-set in each device (management device 100) within the system.

[0058] FIG. 6 is a flowchart outlining the rental car management process (rental car management method) of the embodiment. As shown in the figure, the rental car management system 1 initially processes the rental reservation of a vehicle in STEP 100, and then after a predetermined period of time (for example, two days before the travel date), if a user wishing to rent appears, the system proceeds to STEP 300, and if not, the system proceeds to STEP 200. In STEP 200, both the rental reservation process and the forwarding request process are performed, and if a user wishing to rent appears, the system proceeds to STEP 300, and if a forwarding supporter who will undertake the forwarding appears, the system proceeds to STEP 400. In STEP 300, the rental completion process is performed, and in STEP 400, the forwarding completion process is performed. The flow for each step will be explained below.

[0059] FIG. 7 is a flowchart of the rental reservation process (STEP 100) of the rental car management process (rental car management method) according to the embodiment.

[0060] The business operator terminal 200 owned by the company requesting the forwarding of the rental car transmits the transfer request information to the management device 100 (a server dedicated to operating the rental car intermediary website) (STEP 101). The contents of the transfer request information are described above in Table 1 etc.

[0061] The control unit 101 of the management device 100 receives the transfer request information transmitted from the business operator terminal 200 via the external I / F 105 and stores it in the transfer request information storage area of ​​the RAM 104 .

[0062] The control unit 101 of the management device 100 performs one-way rental information processing based on the movement request information transmitted from the business operator terminal 200, and generates one-way rental information (STEP 102). Table 4 shows the one-way rental information.

[0063] [Table 4]

[0064] The route, vehicle type, and options for the one-way rental information are the same as those for the forwarding request information. The control unit 101 of the management device 100 sets the reservation deadline for the one-way rental information to a predetermined number of days (for example, one day before) before the transfer date of the forwarding request information. The reservation deadline for the one-way rental information may be the transfer date of the forwarding request information, but by setting it to, for example, one day before, it is possible to encourage users to make reservations early and to ensure that the forwarding is carried out by canceling the reservation and only forwarding.

[0065] The control unit 101 of the management device 100 calculates a fluctuation rate based on the remaining days until the vehicle travel date (A) in the travel request information, the reservation fulfillment rate for the route (B), and the demand increase rate (C) due to nearby events, etc. (STEP 103). This encourages users to make reservations early.

[0066] The remaining number of days is, for example, the number of days before the travel date that will be discounted by X%.

[0067] The reservation fulfillment rate is the real-time reservation fulfillment rate for the target route at the time when the user makes the reservation.

[0068] The degree of demand improvement is, for example, a degree of price increase of 10% when an event is held near base A, since it is predicted that demand will increase. The degree of demand improvement may be obtained from the Internet or the like and input into the management device 100.

[0069] The control unit 101 of the management device 100 sets a rate fluctuation rate based on the remaining number of days, the degree of reservation fulfillment, and the degree of demand increase.

[0070] Table 5 shows an example of the fluctuation rate calculated for each route. As shown in the table, as the demand improvement rate increases, the fluctuation rate increases (i.e., the fare increases). Also, as the reservation fulfillment rate increases, the fluctuation rate increases (i.e., the fare increases).

[0071] [Table 5]

[0072] The method of calculating the fluctuation rate is not limited to this, and may be, for example, only the number of remaining days (such as discounting according to the number of remaining days), only the degree of reservation fulfillment, or only the degree of demand improvement, or may be a combination of any two of these, or other degrees may be used.

[0073] The control unit 101 of the management device 100 calculates a fee (variable fee information) that takes into account the fluctuation rate in the normal fee of the one-way rental information, and adds the variable fee information to the one-way rental information.

[0074] By setting variable rates in this way, reservations for vehicles to be moved are encouraged, and profits for operators of rental car management businesses are secured.

[0075] The control unit 101 of the management device 100 transmits the one-way rental information to the user terminal 300, which is stored in advance in the user information storage area of ​​the RAM 104, via the external I / F 105 (STEP 104).

[0076] The control unit 301 of the user terminal 300 displays the one-way rental information received from the management device 100 on an operation panel 306 such as a touch panel display.

[0077] 8 shows a display screen displayed on the operation panel 306 of the user terminal 300. The display contents of the operation panel 306 are as follows. (1) One-way rental information: route, period, vehicle type, options, price, etc. (2) Selection button: This is the button that the distributor touches when accepting the job.

[0078] It is also possible to generate one-way rental information including the start date of the service request and display the start date. By presenting the possibility of the service being sent to a user who is waiting for the price to become cheaper, it is possible to encourage early reservations.

[0079] The user views the one-way rental information displayed on the operation panel 306 and selects the vehicle (out-of-service vehicle) to reserve for rental. When the user reserves a vehicle, the user touches the "selection button" displayed on the operation panel 306. At this point, the one-way rental car reservation is completed. When the user touches the "selection button" displayed on the operation panel 306, the control unit 301 of the user terminal 300 transmits the reservation selection information to the management device 100 via the external I / F 305 (STEP 105).

[0080] If the control unit 101 of the management device 100 receives reservation selection information from the user terminal 300 via the external I / F 105 at least two days before the travel date in STEP 105, the control unit 101 of the management device 100 determines that the reservation for a one-way rental car has been made and proceeds to STEP 300; otherwise, the control unit 101 proceeds to STEP 200 (STEP 106).

[0081] FIG. 9 is a flowchart of the rental reservation and delivery request process (STEP 200) of the rental car management process (rental car management method) according to the embodiment.

[0082] In STEP 100, the control unit 101 of the management device 100 generates transportation solicitation information when time passes without the user confirming the reservation and there are two days left until the travel date. The control unit 101 of the management device 100 performs transportation solicitation information processing based on the travel request information sent from the business operator terminal 200, and generates transportation solicitation information (STEP 201). Table 6 shows the transportation solicitation information.

[0083] [Table 6]

[0084] The control unit 101 of the management device 100 determines the amount of transportation remuneration for each transportation supporter based on the supporter ranking calculated based on the transportation supporter's past performance, and includes the amount in the transportation recruitment information (STEP 202).

[0085] The control unit 101 of the management device 100 transmits the forwarding recruitment information to the forwarding supporter terminal 400 stored in advance in the forwarding supporter information storage area of ​​the RAM 104 via the external I / F 105 (STEP 203).

[0086] In this way, when there are two days or more remaining, the management device 100 accepts reservations from the user terminal 300 and simultaneously solicits reservations from the forwarding supporter terminal 400 on the outlet page.

[0087] The user confirms a reservation for a desired date based on the route and price information (and variable prices) displayed on the user terminal 300. The user terminal 300 transmits reservation selection information to the management device 100 (STEP 204).

[0088] The control unit 401 of the forwarding supporter terminal 400 displays the forwarding recruitment information received from the management device 100 on an operation panel 406 such as a touch panel display.

[0089] 10 shows the outlet page displayed on the operation panel 406 of the forwarding supporter terminal 400. (The display contents of the operation panel 406 are as follows.)

[0090] The delivery supporter views the delivery recruitment information displayed on the operation panel 406 and selects a vehicle to deliver by touching a selection button based on the displayed route and remuneration amount. When the delivery supporter selects a vehicle, the control unit 401 of the delivery supporter terminal 400 transmits delivery selection information to the management device 100 via the external I / F 405 (STEP 205). Note that either STEP 204 or STEP 205 may be omitted.

[0091] When the control unit 101 of the management device 100 receives either reservation selection information from the user terminal 300 or forwarding selection information from the forwarding supporter terminal 400 first, it stops accepting the other information (STEP 206).

[0092] The control unit 101 of the management device 100 proceeds to STEP 300 if there is reservation selection information from the user terminal 300, and proceeds to STEP 400 if there is delivery selection information from the delivery supporter terminal 400.

[0093] FIG. 11 is a diagram showing the relationship between the fee (cost) incurred by the manager and the number of days until the moving date.

[0094] In STEP 100, the control unit 101 of the management device 100 sets a variable fee for the user that decreases as the travel date approaches, thereby making it possible to provide the user with a usage fee that is cheaper than the regular fee.

[0095] In STEP 200, starting from two days before the moving date, the control unit 101 of the management device 100 sets and notifies the moving supporter of a moving fee. This allows the vehicle to be moved by the moving date even if there is no reservation from the user.

[0096] In this way, by allowing STEP100 users to make reservations first, if a user makes a reservation, revenue can be earned from the user, and there is no need to pay compensation to the delivery supporter.

[0097] In addition, by setting such fees and costs, it is possible to encourage early reservations by presenting to users who are waiting for the fee to go down the possibility that their ticket will be put on hold.It is also possible to encourage early applications by presenting to supporters who are waiting for the fee to go down the possibility that their ticket will be put on hold over time.

[0098] Although the fee for delivery is a fixed amount, it may be increased as the moving date approaches. This will make delivery more reliable. Also, if there are many vehicles to be moved, STEP 100 may be omitted, and reservations and delivery requests may be solicited from the beginning starting from STEP 200. Furthermore, STEP 200 starts two days before the moving date, but the start date may be changed according to demand, such as 10 days before or the day before.

[0099] Furthermore, as shown in Figure 12, the fees charged to users may be set higher on days when demand is high or when reservations are filled up, thereby ensuring profits for the operator of the rental car management business.

[0100] FIG. 13 is a flowchart of the rental completion process (STEP 300) of the rental car management process (rental car management method) according to the embodiment.

[0101] When the control unit 101 of the management device 100 receives reservation selection information from the user terminal 300 in STEP 100 or STEP 200, the control unit 101 performs reservation confirmation processing and transmits the reservation confirmation information to the user terminal 300 (STEP 301). The user uses the vehicle in accordance with the reservation confirmation information.

[0102] After the usage is confirmed, the user terminal 300 transmits movement completion information to the management device 100 (STEP 302). Note that the movement completion information may be generated by the business operator who has confirmed the movement of the vehicle and transmitted to the management device 100.

[0103] The control unit 101 of the management device 100 that has received the movement completion information executes a movement completion process and transmits the movement completion information to the operator terminal 200 (STEP 303).

[0104] The operator of the rental car management business receives the cost of the moving service from the business that received the moving completion information. The operator of the rental car management business receives a usage fee (variable price) from the user who used the vehicle. The fee may be paid in advance.

[0105] Because operators of rental car management businesses can earn revenue from both rental car companies and users, they can set low costs for transportation operations, which gives rental car companies the advantage of being able to reduce the transportation costs they previously had to bear.

[0106] FIG. 14 is a flowchart of the forwarding completion process (STEP 400) of the rental car management process (rental car management method) according to the embodiment.

[0107] When the control unit 101 of the management device 100 receives forwarding selection information from the supporter terminal 400 in STEP 200, the control unit 101 performs forwarding confirmation processing and transmits the forwarding confirmation information to the forwarding supporter terminal 400 (STEP 401). The forwarding supporter forwards the vehicle in accordance with the forwarding confirmation information.

[0108] After the completion of the forwarding is confirmed, the forwarding supporter terminal 400 transmits forwarding completion information to the management device 100 from a return form or the like presented by the system (STEP 402).

[0109] The control unit 101 of the management device 100 that has received the forwarding completion information executes a movement completion process and transmits the movement completion information to the operator terminal 200 (STEP 403).

[0110] The operator of the rental car management business receives the cost of the moving service from the rental car company that received the moving completion information. The operator of the rental car management business pays a fee for the forwarding to the forwarding supporter. The fee may be paid in advance.

[0111] By paying a fee to the forwarding supporter, the operator of the rental car management business can respond to requests for movement from rental car companies even if there are no reservations. In this way, the operator can reliably move vehicles entrusted to them by rental car companies and complete the business.

[0112] Although the embodiment has been described above, this embodiment is presented as an example and is not intended to limit the scope of the invention. This novel embodiment can be embodied in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. This embodiment and its modifications are included within the scope and spirit of the invention, and are also included in the inventions and their equivalents as set forth in the claims. [Explanation of symbols]

[0113] 1. Rental car management system 100 Management device 102 CPU 103 ROM 104 RAM 105 External I / F 200 Operator terminal 300 user terminals 400 Deadhead Supporter Terminal

Claims

1. A rental car management system including a management device owned by a one-way rental car operator, a business terminal owned by a rental car business that requests the movement of a vehicle, a user terminal owned by a one-way rental car user, and a forwarding supporter terminal owned by a forwarding supporter of the one-way rental car, which are connected via a network, The business operator terminal transmits movement request information including a vehicle movement date to the management device, the management device generates one-way rental information from the movement request information and transmits it to the user terminal; The management device generates forwarding recruitment information from the movement request information and transmits it to the forwarding supporter terminal, When the user terminal receives the one-way rental information, the user terminal transmits to the management device reservation selection information regarding the vehicle selected by the user from the one-way rental information, When the forwarding supporter terminal receives the forwarding recruitment information, the forwarding supporter transmits, to the management device, forwarding selection information regarding the forwarding vehicle selected from the forwarding recruitment information by the forwarding supporter, The management device If the reservation selection information is received first, the user's reservation for the vehicle selected in the received reservation selection information is confirmed; When the forwarding selection information is received first, the forwarding supporter for the vehicle selected in the received forwarding selection information is confirmed. Rental car management system.

2. The management device The rental car management system according to claim 1 , wherein variable fee information is included in the one-way rental information.

3. The management device 3. The rental car management system according to claim 2, wherein the variable price information is generated based on the remaining number of days, the degree of reservation fulfillment, or the degree of demand increase.

4. The management device Initially, only the one-way rental information is sent, 2. The rental car management system according to claim 1, wherein the one-way rental information and the delivery recruitment information are then transmitted.

5. The management device The rental car management system according to claim 1 , wherein the one-way rental information includes a start date for accepting applications for delivery.

6. The management device 2. The rental car management system according to claim 1, wherein the amount of remuneration for each forwarding supporter is determined based on a supporter ranking calculated based on the performance of the forwarding supporter, and is included in the forwarding recruitment information.

7. A rental car management method executed in a rental car management system including a management device owned by a one-way rental car operator, an operator terminal owned by a rental car company requesting vehicle movement, a user terminal owned by a one-way rental car user, and a forwarding supporter terminal owned by a one-way rental car forwarding supporter, all connected via a network, The business operator terminal transmits movement request information including a vehicle movement date to the management device, the management device generates one-way rental information from the movement request information and transmits it to the user terminal; The management device generates forwarding recruitment information from the movement request information and transmits it to the forwarding supporter terminal, When the user terminal receives the one-way rental information, the user terminal transmits to the management device reservation selection information regarding the vehicle selected by the user from the one-way rental information, When the forwarding supporter terminal receives the forwarding recruitment information, the forwarding supporter transmits, to the management device, forwarding selection information regarding the forwarding vehicle selected from the forwarding recruitment information by the forwarding supporter, The management device If the reservation selection information is received first, the user's reservation for the vehicle selected in the received reservation selection information is confirmed; When the forwarding selection information is received first, the forwarding supporter for the vehicle selected in the received forwarding selection information is confirmed. How to manage your rental car.

8. A rental car management device owned by an operator of a one-way rental car is connected via a network to an operator terminal owned by a rental car company requesting the movement of a vehicle, a user terminal owned by a user of the one-way rental car, and a forwarding supporter terminal owned by a forwarding supporter of the one-way rental car, Generate one-way rental information from the movement request information including the vehicle movement date transmitted from the business operator terminal, and transmit the information to the user terminal; Generate forwarding recruitment information from the movement request information and transmit it to the forwarding supporter terminal, If reservation selection information is received first from the user terminal, the user's reservation for the vehicle selected in the received reservation selection information is confirmed; When forwarding selection information is received first from the forwarding supporter terminal, the forwarding of the forwarding supporter regarding the vehicle selected by the received forwarding selection information is confirmed. Rental car management device.

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