Employment support system, employment support method, and program

Abstract

To provide an employment support system or the like capable of providing better service to a job offerer.SOLUTION: According to an aspect of the present invention, there is provided a recruitment support system including at least one processor, wherein the processor is configured to execute the following steps by reading a program, and in the stock management step, a stock of a dedicated scout mail that can be transmitted only to a specific job applicant who satisfies a transmission condition among registered job applicants is given to a job recruiter at a predetermined timing, wherein the transmission condition is that an action related to job seeking is not performed for a predetermined period, or that the number of actions during the predetermined period is less than a predetermined number, in the transmission step, the special scout mail is transmitted to the specific job applicant selected as a transmission object person of the special scout mail, and stock of the special scout mail is reduced.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a recruitment support system, a recruitment support method, and a program. [Background technology]

[0002] Patent Document 1 describes a technique for sending scouting emails to job seekers who meet the recruitment requirements. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 2020-004048 Summary of the Invention [Problem to be solved by the invention]

[0004] However, there is room for improvement in terms of providing a better service to recruiters when it comes to scouting emails.

[0005] In view of the above circumstances, the present invention provides a recruitment support system and the like that can provide better services to recruiters. [Means for solving the problem]

[0006] According to one aspect of the present invention, there is provided a recruitment support system comprising at least one processor, the processor being configured to execute the following steps by reading a program: in a stock management step, a stock of dedicated scout emails that can be sent only to specific job seekers among registered job seekers who meet a sending condition is provided to the employer at a predetermined timing, wherein the sending condition is that no job-seeking behavior has been performed for a predetermined period of time, or the number of behaviors during the predetermined period is less than a predetermined number; and in a sending step, a recruitment support system is provided which sends dedicated scout emails to specific job seekers selected as recipients of the dedicated scout emails, and reduces the stock of dedicated scout emails.

[0007] According to this aspect, better services can be provided to recruiters. [Brief explanation of the drawings]

[0008] [Figure 1] 1 is a configuration diagram showing a recruitment support system 1. FIG. [Figure 2] 2 is a block diagram showing the hardware configuration of the server device 10. FIG. [Figure 3] FIG. 2 is a block diagram showing the hardware configuration of a recruiting party terminal 20 and a job seeker terminal 30. [Figure 4] 1 is a block diagram showing functions realized by a server device 10 (control unit 11), a recruiting party terminal 20 (control unit 21), and a job seeker terminal 30 (control unit 31). [Figure 5] FIG. 10 is a diagram showing an example of a job seeker search result display screen RD displayed on the recruiter terminal 20. [Figure 6] FIG. 10 is a diagram showing an example of a notification screen ND displayed on the recruiter terminal 20. [Figure 7] FIG. 10 is a diagram showing an example of a first scout mail sending screen SD1 displayed on the recruiting party terminal 20. [Figure 8] FIG. 10 is a diagram showing an example of a second scout mail sending screen SD2 displayed on the recruiting party terminal 20. [Figure 9]FIG. 10 is a diagram showing an example of a second scout mail sending screen SD2 in a state where the tab has been switched. [Figure 10] 10 is a diagram showing another example of the second scout mail sending screen SD2 displayed on the recruiting party terminal 20. FIG. [Figure 11] FIG. 10 is a diagram showing an example of a first alert screen AD1 displayed on the recruiting party terminal 20. [Figure 12] FIG. 10 is a diagram showing an example of a second alert screen AD2 displayed on the recruiting party terminal 20. [Figure 13] 1 is an activity diagram showing an example of the flow of information processing (scout email sending processing) executed by the recruitment support system 1. FIG. DETAILED DESCRIPTION OF THE INVENTION

[0009] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will be described below with reference to the accompanying drawings. Various features shown in the following embodiments can be combined with each other.

[0010] Incidentally, the program for realizing the software appearing in one embodiment may be provided as a non-transitory computer-readable medium, or may be provided so that it can be downloaded from an external server, or may be provided so that the program is started on an external computer and its functions are realized on a client terminal (so-called cloud computing).

[0011] Furthermore, various information processing according to an embodiment may realize input and output corresponding to the input. Here, the form of information referenced in such information processing (hereinafter referred to as reference information) is not limited as long as an output is obtained as a result of the input. The reference information may be, for example, rule-based information such as a database, a lookup table, or a predetermined function (including a decision formula such as a regression formula constructed using a statistical method), a trained model that has previously trained the correlation between input and output, or a large-scale language model that can output a desired result by inputting a prompt.

[0012] In one embodiment, a "unit" may include, for example, a combination of hardware resources implemented by a circuit in the broad sense and software information processing that can be specifically realized by these hardware resources. In one embodiment, various information is handled, and this information is represented, for example, by physical values ​​of signal values ​​representing voltage and current, high and low signal values ​​as a binary bit set consisting of 0 or 1, or quantum superposition (so-called quantum bits), and communication and calculations can be performed on a circuit in the broad sense.

[0013] Furthermore, a circuit in the broad sense is a circuit realized by at least an appropriate combination of a circuit, circuitry, processor, memory, etc. The processor may be a general-purpose processor or a dedicated circuit. That is, it includes an application specific integrated circuit (ASIC), a programmable logic device (e.g., a simple programmable logic device (SPLD), a complex programmable logic device (CPLD), and a field programmable gate array (FPGA)), etc.

[0014] 1. Hardware Configuration This section explains the hardware configuration.

[0015] <Recruitment Support System 1> FIG. 1 is a configuration diagram showing a hiring support system 1. The hiring support system 1 comprises a communication line 2, a server device 10, a plurality of recruiter terminals 20, and a plurality of job seeker terminals 30. The server device 10, the recruiter terminals 20, and the job seeker terminals 30 are configured to be able to communicate with each other via the communication line 2. The connection between the server device 10, the recruiter terminals 20, and the job seeker terminals 30 may be wired or wireless.

[0016] The hiring support system 1 constitutes at least a part of a recruitment and job search system used by, for example, multiple recruiters (first recruiter U1 and second recruiter U2) and multiple job seekers (first job seeker U3 and second job seeker U4). The hiring support system 1 mainly performs tasks such as allowing recruiters to search for job seekers and sending scouting emails to job seekers. In one embodiment, the hiring support system 1 is made up of one or more devices or components. These components will be described below.

[0017] <Server device 10> 2 is a block diagram showing the hardware configuration of server device 10. Server device 10 includes a control unit 11, a storage unit 12, a communication unit 13, and a communication bus 14. Control unit 11, storage unit 12, and communication unit 13 are electrically connected within server device 10 via communication bus 14.

[0018] <Control unit 11> The control unit 11 processes and controls the overall operations related to the server device 10. The control unit 11 is, for example, a central processing unit (CPU). The control unit 11 realizes various functions related to the server device 10 by reading out predetermined programs stored in the storage unit 12. In other words, information processing by software stored in the storage unit 12 is specifically realized by the control unit 11, which is an example of hardware, and can be executed as each functional unit included in the control unit 11. These will be described in more detail in the next section. Note that the control unit 11 is not limited to being single, and the server device 10 may have multiple control units 11 for each function. Alternatively, a combination of these may be used.

[0019] <Storage section 12> The memory unit 12 stores various pieces of information defined above. This can be implemented, for example, as a storage device such as a solid state drive (SSD) that stores various programs and the like related to the server device 10 executed by the control unit 11, or as a memory such as a random access memory (RAM) that stores temporarily required information (arguments, arrays, etc.) related to the program operations. The memory unit 12 stores various programs, variables, etc. related to the server device 10 executed by the control unit 11.

[0020] <Communications Department 13> The communication unit 13 is preferably a wired communication means such as USB, IEEE1394, Thunderbolt (registered trademark), or wired LAN network communication, but may also include wireless LAN network communication, mobile communication such as 3G / LTE / 5G, or BLUETOOTH (registered trademark) communication as needed. That is, it is more preferable to implement it as a collection of multiple communication means. That is, the server device 10 may communicate various information from the outside via the communication unit 13 and the network.

[0021] The server device 10 may be an on-premise server or a cloud server. The cloud server device 10 may provide the above-described functions and processes in the form of, for example, SaaS (Software as a Service) or cloud computing.

[0022] <Recruiter Terminal 20> Fig. 3 is a block diagram showing the hardware configuration of the recruiting party terminal 20 and the job seeker terminal 30. As shown in Fig. 3A, the recruiting party terminal 20 comprises a control unit 21, a memory unit 22, a communication unit 23, an input unit 24, an output unit 25, and a communication bus 26. The control unit 21, the memory unit 22, the communication unit 23, the input unit 24, and the output unit 25 are electrically connected within the recruiting party terminal 20 via the communication bus 26. The recruiting party terminal 20 is an information processing terminal used in the course of business by each recruiter who is a user belonging to an organization that receives services provided by the server device 10. The description of the control unit 21, the memory unit 22, and the communication unit 23 is omitted here, as they are the same as the description of each unit in the server device 10.

[0023] <Input section 24> The input unit 24 accepts operation inputs made by the user. The operation inputs are transferred as command signals to the control unit 21 via the communication bus 26. The control unit 21 can execute predetermined control or calculations based on the transferred command signals as necessary. The input unit 24 may be included in the housing of the recruiter terminal 20 or may be attached externally. For example, the input unit 24 may be implemented as a touch panel integrated with the output unit 25. When the input unit 24 is implemented as a touch panel, the user can input tap operations, swipe operations, etc. to the input unit 24. Instead of a touch panel, a switch button, a mouse, a trackpad, a QWERTY keyboard, etc. can be used as the input unit 24.

[0024] <Output section 25> The output unit 25 displays a screen of a graphical user interface (GUI) that can be operated by the user. The output unit 25 may be included in the housing of the recruiter terminal 20, or may be attached externally. Specifically, the output unit 25 may be implemented as a display device such as a CRT display, a liquid crystal display, an organic EL display, or a plasma display. It is preferable that these display devices are implemented by selectively using them according to the type of recruiter terminal 20.

[0025] <Job Seeker Terminal 30> 3B, the job seeker terminal 30 includes a control unit 31, a memory unit 32, a communication unit 33, an input unit 34, an output unit 35, and a communication bus 36. The control unit 31, the memory unit 32, the communication unit 33, the input unit 34, and the output unit 35 are electrically connected within the job seeker terminal 30 via the communication bus 36. The job seeker terminal 30 is an information processing terminal used by each job seeker who is a user receiving services provided by the server device 10. The description of the control unit 31, the memory unit 32, the communication unit 33, the input unit 34, and the output unit 35 is omitted here as they are the same as the description of each unit in the recruiter terminal 20.

[0026] 2. Functional configuration This section describes the functional configuration of this embodiment. Information processing by software stored in the storage unit 12 is specifically realized by the control unit 11, which is an example of hardware, and can be executed as each functional unit included in the control unit 11 (at least one processor included in the recruitment support system 1).

[0027] FIG. 4 is a block diagram showing functions realized by the server device 10 (controller 11), the recruiter terminal 20 (controller 21), and the job seeker terminal 30 (controller 31).

[0028] As shown in Fig. 4A, server device 10 (control unit 11) includes a basic display control unit 111, a stock management unit 112, a search unit 113, a sender selection unit 114, a scout body creation unit 115, a selection reception unit 116, a determination unit 117, a transmission unit 118, and an artificial intelligence unit 120. As shown in Fig. 4B, recruiter terminal 20 (control unit 21) includes a display unit 211 and an operation acquisition unit 212. As shown in Fig. 4C, job seeker terminal 30 (control unit 31) includes a display unit 311 and an operation acquisition unit 312.

[0029] <Basic display control unit 111> The basic display control unit 111 is configured to display various information on the recruiter terminal 20 and the job seeker terminal 30. For example, the basic display control unit 111 displays the job advertisement and scout text created by the recruiter, the registration information created by the job seeker, etc. on the display unit 211 of the recruiter terminal 20 or the display unit 311 of the job seeker terminal 30.

[0030] Recruiters include organizations such as for-profit corporations (such as companies), non-profit corporations (such as cooperatives and foundations), and public corporations (such as local governments). Recruiters also include recruitment agencies that act as agents of organizations to mediate between job seekers and organizations. Recruitment agencies are also called headhunters or agents.

[0031] The job seeker's registration information is information about the job seeker registered in the job seeker database. The job seeker database is stored in the storage unit 12, for example. The job seeker's registration information also includes the job seeker's resume, curriculum vitae, and other profile information. Note that a "resume" is a document that mainly describes the job seeker's profile, current situation, educational background, work history, desired working conditions, etc., while a "curriculum vitae," also known as a résumé, is a document in which the job seeker conveys to the employer his or her work history, experience, skills, qualifications, etc., related to his or her past work. The job seeker's registration information may also include the job seeker's desired industry and occupation.

[0032] <Stock Management Department 112> The stock management unit 112 is configured to manage the stock of scout emails that recruiters send to job seekers based on job postings. The stock of scout emails represents the number of scout emails that a recruiter can send to a job seeker, and is consumed each time a scout email is sent. The stock of scout emails is managed for each recruiter (organization or human resources agency).

[0033] The stock management unit 112 manages the stock of two types of scout emails: regular scout emails and exclusive scout emails. Exclusive scout emails are scout emails that can be sent only to specific job seekers who meet certain sending conditions and are registered in the job seeker database.

[0034] The condition for sending a dedicated scout email is that no job-seeking behavior has been performed for a specified period of time, or that the number of job-seeking behaviors during the specified period is less than a specified number. "Job-seeking behavior" includes, for example, behaviors related to a specific job posting, such as viewing a job posting, applying for a job posting, adding a job posting to a bookmark list, and replying to a scout email sent based on a job posting, as well as all job-seeking related behaviors by job seekers, such as logging in to the recruitment support service provided by the recruitment support system 1 and editing one's own registered information. This makes it possible to increase the number of scout emails sent to inactive job seekers (specific job seekers) who have little (or no) job-seeking activity.

[0035] For example, the stock management unit 112 determines that a job seeker who has not performed a predetermined specific behavior, such as logging in to the recruitment support service or browsing job postings, for a predetermined period (e.g., 30 days) satisfies the conditions for sending a dedicated scout email (is a specific job seeker). Furthermore, the stock management unit 112 may determine that a job seeker who has performed a predetermined behavior, such as logging in to the recruitment support service or browsing job postings, less than a predetermined number of times during a predetermined period from the present time to the past satisfies the conditions for sending a dedicated scout email. Furthermore, the stock management unit 112 may add job seeker attributes (e.g., age, work history, annual income, etc.) to the sending conditions in addition to behavior related to job seeking.

[0036] The dedicated scout email may be sent repeatedly to the same specific job seeker. The dedicated scout email may also be sent multiple times to one specific job seeker on the same day.

[0037] A normal scout email is a scout email that can be sent to any job seeker registered in the job seeker database, including both specific job seekers and job seekers other than specific job seekers (typically, all job seekers who are eligible to receive scout emails). Note that normal scout emails may be further categorized according to the range of job seekers to whom they can be sent, the cost per email (purchase price per stock), etc., and the stock management unit 112 may manage a stock of multiple types of normal scout emails. For example, a first normal scout email that can be sent only to job seekers with specific attributes and a second normal scout email that can be sent regardless of the attributes of the job seeker, etc., may be distinguished, and the stocks of each may be managed by the stock management unit 112.

[0038] It should be noted that the job seeker does not distinguish between the type of scout mail they have received (whether it is a special scout mail or a normal scout mail). In other words, the type of scout mail they have received is not displayed on the job seeker terminal 30.

[0039] The stock of regular scout emails is managed separately from the stock of exclusive scout emails. In other words, when a recruiter sends exclusive scout emails, the stock of exclusive scout emails is consumed according to the number of exclusive scout emails sent, and when a recruiter sends regular scout emails, the stock of regular scout emails is consumed according to the number of regular scout emails sent.

[0040] The stock of regular scout mails basically increases as recruiters purchase scout mails. For example, the stock management unit 112 accepts advance purchases of regular scout mails from recruiters before sending scout mails, and increases the stock of the accepted number of purchases. For example, the recruiter is charged an amount according to the number of regular scout mails purchased, or an amount according to the number of regular scout mails purchased and the unit price of the regular scout mails. Furthermore, if the stock of regular scout mails is insufficient, the recruiter may be charged an amount according to the number of stocks that were insufficient after the regular scout mails are sent.

[0041] The stock management unit 112 provides a stock of dedicated scout emails to employers free of charge at predetermined times. Examples of "predetermined times" include once a week, once every 10 days, once a month, etc. For example, if the stock management unit 112 provides a stock of dedicated scout emails to employers every week, the stock is provided to the employers at midnight on Mondays. The number of dedicated scout emails provided to each individual employer at one time is not limited, but may be around 100, for example. This makes it possible to increase the number of scout emails sent to inactive job seekers (specific job seekers) who have little (or no) activity related to job seeking. This turns inactive job seekers into active job seekers, thereby stimulating the matching of job offers with job seekers.

[0042] A usage period may be set for the stock of dedicated scout emails. The stock management unit 112 may delete the stock of dedicated scout emails that has reached its usage period and may newly grant a predetermined number of stocks of dedicated scout emails. This may encourage employers to use the dedicated scout emails within the usage period. The usage period may be the same as the interval at which the stock of dedicated scout emails is granted. In this case, the stock of dedicated scout emails that has not been consumed within the usage period is deleted and at the same time, new stocks of dedicated scout emails are replenished. In other words, the stock management unit 112 may reset the stock of dedicated scout emails to a predetermined number at the time of granting the stock of dedicated scout emails, regardless of the remaining number of stocks. In this case, the number of stocks of dedicated scout emails will not exceed the predetermined number.

[0043] The stock management unit 112 may provide a stock of exclusive scout emails to all recruiters, or may provide a stock of exclusive scout emails only to recruiters who meet certain conditions. For example, the stock management unit 112 may determine whether the recruiter is a human resources agency (agent, etc.) based on the attributes (registration information) of the recruiter, and provide a stock of exclusive scout emails only if the recruiter meets the conditions of a human resources agency. In other words, the stock management unit 112 may provide a stock of exclusive scout emails only to accounts of recruiters that are used by human resources agencies (agents, etc.). Furthermore, the stock management unit 112 may change the number of stocks of exclusive scout emails (predetermined number) provided to each recruiter depending on the attributes of each recruiter.

[0044] The stock management unit 112 may provide a stock of regular scout emails in response to replies from specific job seekers to the dedicated scout emails. This allows employers to be given an incentive to use dedicated scout emails and encourages them to send dedicated scout emails to specific job seekers who are more likely to reply.

[0045] The stock management unit 112 may allocate one stock of regular scout emails per reply from one job seeker. In this case, even if there are multiple replies from the same job seeker, the number of stocked regular scout emails allocated is one. The stock management unit 112 may also allocate one stock of regular scout emails per reply, regardless of which job seeker has replied. In this case, for example, if there are two replies from the same job seeker, the number of stocked regular scout emails allocated is two.

[0046] The stock management unit 112 may, for example, display the number of exclusive scout emails and regular scout emails in stock, the expiration date of the exclusive scout emails (the time remaining until they are reset), and the like on the management screen of the scout emails for each recruiting party.

[0047] <Search section 113> The search unit 113 is configured to execute a search for job seekers based on the search conditions. In searching for job seekers, the search unit 113 accepts input of search conditions (search queries) for the job seeker database from the recruiter terminal 20, and searches for job seekers based on the search conditions. The search unit 113 causes the recruiter terminal 20 to display the search results for job seekers based on the search conditions.

[0048] The search unit 113 may receive an instruction from the recruiter terminal 20 to narrow down the search results to specific job seekers, and display the search results that extract the specific job seekers on the recruiter terminal 20. This allows the recruiter to select the sender of the scout email from among the job seekers to whom the dedicated scout email is to be sent.

[0049] 5 is a diagram showing an example of a job seeker search result display screen RD displayed on the recruiter terminal 20. The search result display screen RD includes a query display field QF, an overall check box CB1, a sort object SO, a refinement object NO, and a result display area RA.

[0050] The query display field QF displays the search query (search keyword) used in the search. The query display field QF also has a condition change button B11. When an input operation is performed on the condition change button B11, a search query input screen (input field) is displayed. The all check box CB1 is an object for selecting all job seekers found in the search all at once. In the example of Figure 5, the total number of job seekers found is displayed next to the all check box CB1.

[0051] The sort object SO accepts the setting of the sort order of job seekers in the result display area RA. As the sort object SO, for example, a pull-down list is used that allows a pre-prepared attribute (parameter) to be used for sort order to be selected from a list. The example in Figure 5 shows that "login date and time" (in order of most recent login date and time to the recruitment support service) is selected as the sort order attribute.

[0052] The filter object No. accepts operations to execute or cancel the filtering of job seekers displayed in the result display area RA to specific job seekers (displayed as "temporarily not logged in" in the example of Fig. 5). As the filter object No., for example, a toggle switch that switches on / off the filtering of job seekers to specific job seekers is used. The example of Fig. 5 shows a state in which filtering to specific job seekers (temporarily not logged in) is enabled (the toggle switch is on). Note that in the example of Fig. 5, the specific behavior is "logging in to the recruitment support service," and job seekers who have not logged in for a predetermined period of time (temporarily not logged in) are considered to be specific job seekers.

[0053] The result display area RA displays a list of job seeker information JI that meets the search criteria. If the filtering criteria are enabled, only job seeker information JI that meets both the search criteria and the filtering criteria is displayed in the list. Furthermore, the job seeker information JI is displayed in the order set by the sort object SO. Each piece of job seeker information JI includes job seeker information (e.g., age, address, current annual income, current organization, current job type, current position, educational background, skills, job history, work history, etc.) and information indicating that the job seeker corresponds to a specific job seeker (the keyword "temporarily not logged in" in the example of FIG. 5). The information indicating that the job seeker corresponds to a specific job seeker is not limited to text information and may be an icon, tag, or the like. Each piece of job seeker information JI is also provided with an individual check box CB2. The employer selects the job seeker information JI by inputting information into the individual check box CB2 of the job seeker information JI that is the target of an action, such as sending a scout email.

[0054] If the job seeker's search conditions include conditions (hereinafter referred to as "specific conditions") that partially or completely overlap with the conditions for sending dedicated scout emails (required conditions for specific job seekers), and if the search unit 113 receives an instruction from the employer to narrow the search results to specific job seekers, the search unit 113 may perform a new search using search conditions that exclude the specific conditions from the original search conditions, and display the search results that have been narrowed down to specific job seekers as search results on the employer terminal 20. Furthermore, if the narrowing down to specific job seekers is canceled, the search unit 113 may display the search results using the original search conditions (i.e., search conditions that do not exclude the specific conditions) on the employer terminal 20.

[0055] For example, if the sending condition for a dedicated scout email (a necessary condition for a specific job seeker) is "the last login to the recruitment support service is more than 30 days ago" and the search conditions for job seekers include a specific condition (a condition that partially overlaps with the necessary condition for a specific job seeker) of "the last login date and time to the recruitment support service is within XX days," when an instruction is given to narrow down the specific job seekers, the search unit 113 displays as search results only job seekers (specific job seekers) who meet the necessary condition from among the job seekers searched using the remaining search conditions after removing the specific condition (last login date and time).When the narrowing down of specific job seekers is released, the search unit 113 restores and displays the search results searched using the original search conditions (search conditions including the last login date and time).

[0056] In this way, when a specific condition is included in the job seeker's search conditions, the search unit 113 may, upon receiving an instruction to narrow down the search, display on the recruiter terminal 20 a display (alert) notifying the user that the search conditions will be changed. FIG. 6 is a diagram showing an example of a notification screen ND displayed on the recruiter terminal 20. The notification screen ND is displayed, for example, when the narrowing object NO in FIG. 5 is enabled (ON). The notification screen ND includes a cancel button B21 and a display button B22. When an input operation is performed on the cancel button B21, the narrowing down is canceled. When an input operation is performed on the display button B22, the search conditions are changed as described above, and the narrowed down results are displayed.

[0057] <Sender selection unit 114> The sender selection unit 114 is configured to accept the selection of recipients to whom scout emails are to be sent from among the job seekers included in the search results. The recruiter may select a single recipient, or may select multiple recipients at the same time. In other words, the sender selection unit 114 may accept the selection of multiple batch recipients to whom scout emails are to be sent in bulk from among the job seekers included in the search results.

[0058] For example, the sender selection unit 114 accepts the selection of one or more recipients by inputting an input into the overall check box CB1 or the individual check box CB2 on the search result display screen RD of FIG.

[0059] <Scout Text Creation Department 115> The scout body creation unit 115 is configured to create the body of the scout email (scout body) to be sent to the recipient whose selection has been accepted by the sender selection unit 114. The scout body creation unit 115 may create the scout body by accepting input of characters, etc. from the recruiter terminal 20, or may input initial information required to create the scout body (for example, a job posting) into a scout body creation model in the artificial intelligence unit 120 and cause the scout body creation model to output the scout body. The scout body creation unit 115 may prepare a scout text template or scout body creation model for each job type or industry.

[0060] The scout text creation model is a learning model that is trained to use initial information as input and scout text as output. In other words, the scout text creation model is a learning model that is trained using a combination of initial information for learning (job postings) and data on the scout text corresponding to the initial information as training data.

[0061] The scout text creation model may be a generative AI including a large-scale language model. In this case, the scout text creation unit 115 inputs initial information, inputs a prompt including an instruction to output a scout text to the scout text creation model, and causes the scout text creation model to output the scout text. The scout text creation unit 115 may generate a prompt that instructs the scout text creation model to create a scout text from the initial information, and input the prompt to the scout text creation model. Furthermore, the scout text creation unit 115 may input a prompt that inserts, for example, one or more samples of initial information and one or more corresponding scout text samples to the scout text creation model in addition to the scout text creation / output instruction and the initial information. The scout text creation model creates a scout text from the initial information according to the input prompt.

[0062] When the sender selection unit 114 receives the selection of multiple bulk senders, the scout body creation unit 115 may create a scout body to be applied to scout emails addressed to all bulk senders, or may create separate scout bodies to be applied to dedicated scout emails and regular scout emails. This reduces the amount of work required by the employer when sending scout emails in bulk in the former case (when creating a scout body common to all bulk senders). Furthermore, in the latter case (when creating separate scout bodies for dedicated scout emails and regular scout emails), the employer can use different scout bodies depending on the attributes of the job seeker (i.e., whether or not the job seeker is a specific job seeker).

[0063] <Selection Receiving Unit 116> The selection receiving unit 116 is configured to receive a selection of either a dedicated scout email or a regular scout email as the scout email to be sent to each specific job seeker when the specific job seeker is selected as a recipient by the sender selecting unit 114. This allows the employer to flexibly set the type of scout email to be sent to the specific job seeker.

[0064] When there is a stock of dedicated scout emails, the selection receiving unit 116 may receive the selection of a scout email to be sent to a specific job seeker with the dedicated scout email initially selected. This reduces the effort required for an employer to select a dedicated scout email when sending a scout email to a specific job seeker.

[0065] 7 is a diagram showing an example of the first scout email sending screen SD1 displayed on the recruiter terminal 20. The first scout email sending screen SD1 is displayed when sending a scout email individually to a job seeker selected in the sender selection section 114. The first scout email sending screen SD1 includes a text creation area CA, a type selection area TA, and a send button B31.

[0066] The text creation area CA includes a template selection object TO, a subject input field TF, a body input field BF, and an attach job offer button B32. The subject input field TF accepts input of the subject of the scout email. The body input field BF accepts input of the body of the scout email. The template selection object TO accepts selection of templates for the subject and body. The template selection object TO may be, for example, a pull-down list that allows pre-prepared templates to be selected from a list. When a template is selected in the template selection object TO, the subject and body corresponding to the selected template are automatically entered into the subject input field TF and body input field BF. Furthermore, when an input operation is performed on the attach job offer button B32, a selection screen for a job posting to be attached to the scout email is displayed.

[0067] The type selection area TA accepts the selection of the type of scout mail to be sent to the recipient. In the example of FIG. 7, an object (radio button) is provided that allows the user to select either a normal scout mail or a dedicated scout mail. The type selection area TA also displays the number of normal scout mails and dedicated scout mails in stock. If the recipient is a specific job seeker, the first scout mail sending screen SD1 is displayed with dedicated scout mails initially selected. However, even if the recipient is a specific job seeker, if the stock of dedicated scout mails is zero, the first scout mail sending screen SD1 is displayed with normal scout mails initially selected. In this case, the selection receiving unit 116 may display information (e.g., a text message) indicating that there are no dedicated scout mails in stock in the first scout mail sending screen SD1, or may make dedicated scout mails unselectable (inactive as an option) in the type selection area TA.

[0068] When the send button B31 is operated, the sending unit 118, which will be described later, sends a special scout mail or a normal scout mail.

[0069] <Decision Unit 117> The determination unit 117 is configured to determine the scout mail to be sent to the recipients whose selections have been accepted by the selection acceptance unit 116. When sending a scout mail individually to each recipient, the scout mail accepted by the selection acceptance unit 116 is sent to each recipient.

[0070] When sending scout emails to multiple recipients of bulk transmission, the determination unit 117 determines whether to send a scout email to each recipient of bulk transmission from dedicated scout emails or regular scout emails based on whether each recipient of bulk transmission satisfies the transmission conditions, and may also display the total number of dedicated scout emails and regular scout emails to be sent to each recipient of bulk transmission on the recruiter terminal 20. This reduces the amount of work required for the recruiter to individually select the type of scout email for each recipient of bulk transmission. Furthermore, by displaying the total number of dedicated scout emails and regular scout emails, the recruiter can send scout emails in bulk after understanding the consumption of each scout email.

[0071] Furthermore, the determination unit 117 may cause the recruiter terminal 20 to display the remaining stock of each of the dedicated scout emails and the normal scout emails after sending the dedicated scout emails and the normal scout emails to the batch sending recipients.

[0072] When there is a stock of exclusive scout emails, the determination unit 117 may determine that the scout emails to be sent to batch transmission recipients who satisfy the sending conditions are exclusive scout emails. This allows the recruiter to consume exclusive scout emails preferentially over regular scout emails.

[0073] Furthermore, if the number of recipients of bulk transmission who meet the transmission conditions is greater than the number of dedicated scout emails in stock, the determination unit 117 may display information indicating a shortage of dedicated scout emails in stock and may accept a request to cancel the bulk transmission or to send regular scout emails to the recipients of bulk transmission who meet the transmission conditions instead. This allows the employer to avoid unintended consumption of regular scout emails. Furthermore, if there is a shortage of dedicated scout emails, the employer can review the narrowing down of recipients of bulk transmission, etc.

[0074] The determination unit 117 may present to the recruiter terminal 20, among the batch transmission recipients, recipients to whom scout emails (either dedicated scout emails or regular scout emails) have been sent in the past. Furthermore, the determination unit 117 may present to the recruiter terminal 20, among the batch transmission recipients, recipients excluded from transmission who cannot receive either dedicated scout emails or regular scout emails. A recipient excluded from transmission is, for example, a job seeker who has taken an action such as replying to a scout email from the same recruiter or applying for a job offer from the same recruiter within a predetermined period (for example, within 30 days). The determination unit 117 excludes the recipients excluded from transmission from the batch transmission recipients whose selection has been accepted by the selection acceptance unit 116. Note that a recipient excluded from transmission does not meet the conditions for sending dedicated scout emails.

[0075] 8 is a diagram showing an example of the second scout email sending screen SD2 displayed on the recruiter terminal 20. The second scout email sending screen SD2 is displayed when sending scout emails collectively to multiple job seekers (collectively sending recipients) selected in the sender selection unit 114. The second scout email sending screen SD2 includes a scout switching tab ST, a text creation area CA, a sending information display area SA, and a send button B41.

[0076] The scout switching tab ST is an object for switching the type of scout email created in the body composition area CA. In Figure 8, the scout switching tab ST displays "For regular members" as the tab title for regular scout emails and "For temporarily unlogged-in members" as the tab title for dedicated scout emails. Each tab title also displays (in parentheses in the example of Figure 8) the planned number of scout emails to be sent (the number of recipients). Figure 8 also shows the state in which the tab for regular scout emails ("For regular members") is selected, and the content entered in the body composition area CA in this state is inserted or attached to the regular scout email. The body composition area CA of the second scout email sending screen SD2 is the same as the body composition area CA of the first scout email sending screen SD1.

[0077] FIG. 9 is a diagram showing an example of the second scout email sending screen SD2 with the tab switched. FIG. 9 shows the state in which the dedicated scout email ("For temporarily unlogged-in members") tab of the scout switching tab ST is selected, and in this state, the content entered in the body creation area CA is inserted into or attached to the dedicated scout email. In addition, a common checkbox CB3 is displayed in the body creation area CA for the dedicated scout email. When the common checkbox CB3 is checked, the display of each input field in the body creation area CA disappears. In addition, the body of the normal scout email is used as the body of the dedicated scout email. In other words, the scout body creation unit 115 creates a scout body to be applied to scout emails addressed to all bulk senders based on the content entered in the body creation area CA for the normal scout email. On the other hand, if the common checkbox CB3 is not checked, the scout body creation unit 115 creates a scout body to be applied to a dedicated scout mail and a scout body to be applied to a regular scout mail separately based on the contents entered in the body creation area CA for a dedicated scout mail and the body creation area CA for a regular scout mail.

[0078] The transmission information display area SA displays the number of recipients (number of recipients) of each normal scout mail and special scout mail, the current number of stocks, and the number of stocks after bulk sending. When an input operation is performed on the send button B41, the transmission unit 118 sends the normal scout mail and special scout mail.

[0079] Figure 10 is a diagram showing another example of the second scout email sending screen SD2 displayed on the recruiter terminal 20. The second scout email sending screen SD2 in Figure 10 displays a regular scout area NA and a dedicated scout area EA instead of the scout switching tab ST in Figure 8. The regular scout area NA displays the planned number of regular scout emails to be sent and a body text creation area CA for creating the scout text for the regular scout email.

[0080] The dedicated scout area EA displays the planned number of dedicated scout emails to be sent and a customization check box CB4. If the customization check box CB4 is not checked, the dedicated scout email will use the same scout body as the regular scout email. On the other hand, if the customization check box CB4 is checked, a body creation area CA for the dedicated scout email will be displayed (expanded on the second scout email sending screen SD2), and the scout body creation unit 115 will accept input of the scout body for the dedicated scout email.

[0081] In addition, if all bulk senders are recipients (specific job seekers) of the dedicated scout email and the number of stocked dedicated scout emails is greater than or equal to the number of recipients, the regular scout area NA will not be displayed on the second scout email sending screen SD2 (for example, a message stating that there are no recipients of the regular scout email will be displayed instead of the regular scout area NA), and the text creation area CA for the dedicated scout email may be initially displayed in the dedicated scout area EA.

[0082] <Transmitter 118> The sending unit 118 sends normal scout mail and dedicated scout mail to job seekers who are recipients of the normal scout mail. Specifically, the sending unit 118 sends normal scout mail to job seekers selected as recipients of the normal scout mail, and reduces the stock of normal scout mail. Furthermore, the sending unit 118 sends dedicated scout mail to specific job seekers selected as recipients of the dedicated scout mail, and reduces the stock of dedicated scout mail.

[0083] The sending unit 118 may send a normal scout email to the specific job seeker. That is, the sending unit 118 sends a scout email selected by the recruiter (that is, of the type whose selection has been accepted by the selection accepting unit 116) to the specific job seeker.

[0084] When sending a dedicated scout email, the sending unit 118 determines whether the recipient of the dedicated scout email is a specific job seeker (whether the sending conditions are met). If the sending unit 118 determines that the recipient does not meet the sending conditions, the sending unit 118 does not send the dedicated scout email to the recipient. Furthermore, when sending dedicated scout emails to multiple recipients at once, the sending unit 118 sends the dedicated scout email only to recipients who meet the sending conditions, and does not send the dedicated scout email to recipients who do not meet the sending conditions.

[0085] If the recipient of the dedicated scout mail no longer satisfies the sending conditions at the time of sending the dedicated scout mail, the sending unit 118 may display information indicating that the dedicated scout mail cannot be sent on the recruiter terminal 20. This allows the recruiter to be informed that the dedicated scout mail could not be sent due to a change in the recipient's status.

[0086] An example of a case in which a recipient of a dedicated scout email no longer satisfies the transmission conditions is when a job seeker selected as a recipient of a dedicated scout email takes an action related to the transmission conditions of the dedicated scout email, such as logging in, during the period from when the search unit 113 searches for a job seeker to when the sending unit 118 sends the scout email (for example, the time required to select a recipient of the dedicated scout email and to create the scout text of the dedicated scout email). More specifically, for example, if the transmission condition of a dedicated scout email (a necessary condition for a specific job seeker) is "the last login to the recruitment support service was more than 30 days ago," an example of a case in which a recipient of a dedicated scout email no longer satisfies the transmission conditions is when a job seeker who had not logged in within the last 30 days at the time the search unit 113 searches for a job seeker logs in to the recruitment support service during the period until the sending unit 118 sends the scout email, and as a result, no longer satisfies the transmission conditions.

[0087] The sending unit 118 may accept an alternative transmission of a normal scout email to a recipient who no longer satisfies the transmission conditions, and may send the normal scout email to the recipient when the alternative transmission is accepted. This allows the employer to send a scout email to the job seeker who was the recipient of the dedicated scout email, without having to search for the job seeker again to send the normal scout email, or reset the scout text, etc.

[0088] When sending dedicated scout emails to multiple recipients in a batch, the sending unit 118 may receive from the recruiter terminal 20 a selection of recipients to whom a normal scout email should be sent, from among the recipients who do not satisfy the sending conditions. In this case, a normal scout email will be sent as an alternative only to the recipients selected by the recruiter terminal 20, and the scout email will not be sent to recipients who were not selected.

[0089] Fig. 11 is a diagram showing an example of the first alert screen AD1 displayed on the recruiter terminal 20. The first alert screen AD1 is displayed, for example, when an input operation is performed on the send button B31 with dedicated scout email selected in the type selection area TA on the first scout email sending screen SD1 in Fig. 7, and the specific job seeker to whom the email is to be sent no longer satisfies the sending conditions (when the recipient performs an action related to the sending conditions for the dedicated scout email, such as logging in to the recruitment support service, before the input operation is performed on the send button B31).

[0090] When an input operation is performed on the confirmation button B51 included in the first alert screen AD1 shown in Fig. 11A, the first alert screen AD1 disappears, and with the normal scout email selected in the type selection area TA and the dedicated scout email not selectable, the first scout email sending screen SD1 of Fig. 7 is redisplayed on the recruiter terminal 20. In addition, the information about the recipient displayed on the recruiter terminal 20 is updated (for example, the display indicating that the recipient is a specific job seeker is canceled).

[0091] Furthermore, the sending unit 118 may display the first alert screen AD1 of FIG. 11B on the recruiter terminal 20 instead of the first alert screen AD1 of FIG. 11A. The first alert screen AD1 of FIG. 11B displays a message inquiring whether or not to send a regular scout email instead to a specific job seeker who is not eligible to receive a dedicated scout email. When an input operation is performed on the Cancel Send button B52 included in the first alert screen AD1, the sending of the scout email to the job seeker is canceled. On the other hand, when an input operation is performed on the Alternative Send button B53 included in the first alert screen AD1, a regular scout email is sent to the job seeker, and the stock of regular scout emails is consumed.

[0092] FIG. 12 is a diagram showing an example of the second alert screen AD2 displayed on the employer terminal 20. The second alert screen AD2 is displayed, for example, when an input operation is performed on the send button B41 on the second scout email sending screen SD2 of FIG. 8 and at least one of the job seekers to whom the dedicated scout email is to be sent no longer satisfies the sending conditions. The second alert screen AD2 displays the number of job seekers who are no longer eligible to receive the dedicated scout email and a message inquiring whether or not to send a regular scout email to the job seeker instead. When an input operation is performed on the cancel send button B61 included in the second alert screen AD2, the sending of the scout email to the job seeker is canceled. On the other hand, when an input operation is performed on the alternative send button B62 included in the second alert screen AD2, a regular scout email is sent to the job seeker, and the stock of regular scout emails is consumed.

[0093] <Artificial Intelligence Department 120> The artificial intelligence unit 120 is configured to receive input from each functional unit and return the instructed output. The artificial intelligence used by the server device 10 in each functional unit may be a common one, or may be prepared individually for each functional unit.

[0094] The artificial intelligence unit 120 is an AI (Artificial Intelligence) equipped with learning models such as Transformers including GPT (Generative Pretrained Transformer, including GPT-1, GPT-2, GPT-3, and GPT-4), BERT (Bidirectional Encoder Representations from Transformers), BART (Bidirectional and Auto-regressive Transformer), etc., and language models such as Recurrent Neural Networks (RNNs), and may include generative AI.

[0095] The language model is an example of a learning model based on a machine learning algorithm. Specific examples of machine learning algorithms include nearest neighbor methods, naive Bayes methods, decision trees, support vector machines, and deep learning using neural networks. The artificial intelligence unit 120 can apply the above algorithms as appropriate.

[0096] The artificial intelligence unit 120 may have a trained model constructed by a learning method such as supervised learning, unsupervised learning, or self-supervised learning. In supervised learning, machine learning is performed using training data (training data). The training data consists of pairs of input data for learning and output data (correct answer data). Furthermore, the language model may not only be trained for a specific task, but also be a general-purpose model that can be used for a wide range of tasks.

[0097] The artificial intelligence unit 120 may be a general-purpose natural language processing learning model, such as a large-scale language model (LLM), trained on a huge amount of data. LLMs are learning models that have previously trained on a large amount of data, such as text data (e.g., (i) web content on the Internet, or (ii) data stored in a specified database). They can execute various language processing tasks when given tasks, and can perform a wide range of natural language processing tasks, such as grasping sentence patterns and contexts, answering questions, and generating sentences, according to given prompts. Such general-purpose learning models include language models that can handle various tasks without fine-tuning, such as through one-shot learning or few-shot learning. Furthermore, general-purpose learning models may also be configured to handle various tasks through zero-shot learning. The artificial intelligence used in each functional unit of the control unit 11 may be a separate learning model, or a common general-purpose learning model.

[0098] The learning models included in the artificial intelligence unit 120 (learning models used in each functional unit, such as the scout text creation model) can undergo additional learning as transfer learning or fine tuning. For example, each time new job seeker registration information or job posting registration is generated, the artificial intelligence unit 120 may perform additional learning and fine tuning using this as new training data. This improves the accuracy of the information output from the learning model.

[0099] The learning model included in the artificial intelligence unit 120 may be a learning model (distilled model) obtained by knowledge distillation using an original learning model. In knowledge distillation, a trained model such as a large-scale language model is used as a teacher model, and the parameters of the student model (distilled model) are adjusted to reduce the output loss (Soft Target Loss) of the student model (distilled model) relative to the output (Soft Target) of the teacher model, thereby training the student model, which becomes the distilled model. Alternatively, the student model may be trained to reduce the output loss (Hard Target Loss) of the student model relative to the correct label (Hard Target) of the teacher data (combination of input data and output data of the learning model). Compared to the original learning model (teacher model), the distilled model has a smaller number of parameters and a smaller processing load while maintaining performance similar to the learning model. Therefore, using a distilled model can reduce the cost of the recruitment support system 1.

[0100] For example, the scout text creation model etc. may be a distilled model trained using a combination of input data and output data in a large-scale language model as training data. Furthermore, when the recruitment support system 1 is introduced, a large-scale language model may be used as the scout text creation model etc., and once training data from the large-scale language model has been accumulated, a distilled model obtained by knowledge distillation using the training data may be used as the scout text creation model etc.

[0101] 3. Information Processing Method This section describes an information processing method of the server device 10. This information processing method is executed by a computer, with each unit of the server device 10 acting as each step.

[0102] This information processing includes a stock management step, a search step, a sender selection step, a scout message creation step, a selection acceptance step, a decision step, and a sending step. In the stock management step, a stock of dedicated scout messages that can be sent only to specific job seekers who meet the sending conditions among registered job seekers is provided to the employer at a predetermined timing. In the search step, a job seeker search is performed based on the search conditions, and in response to an instruction to narrow down the search to specific job seekers, the search results that extract the specific job seekers are displayed. In the sender selection step, a selection of multiple batch recipients to whom scout messages will be sent in bulk is accepted from among the job seekers included in the search results. In the scout message creation step, a message to be applied to scout messages addressed to all batch senders is created, or a message to be applied to dedicated scout messages and a message to be applied to regular scout messages are separately created. In the selection acceptance step, a selection of either dedicated scout messages or regular scout messages is accepted as the scout message to be sent to the specific job seekers. In the determination step, the scout email to be sent to each of the batch sending recipients is determined from dedicated scout emails and regular scout emails based on whether each of the batch sending recipients satisfies the sending conditions, and the total number of dedicated scout emails and regular scout emails to be sent to the batch sending recipients is displayed. In the sending step, the dedicated scout emails are sent to the specific job seekers selected as recipients of the dedicated scout emails, and the stock of dedicated scout emails is reduced.

[0103] 13 is an activity diagram showing an example of the flow of information processing (scout email sending processing) executed by the recruitment support system 1. Below, the information processing will be explained along with each activity in this activity diagram.

[0104] The process of sending a scout email begins with the server device 10 providing a stock of dedicated scout emails. The server device 10 provides the dedicated scout email to the recruiter's account at a predetermined timing (activity A101). The recruiter inputs search criteria to the recruiter terminal 20 to search for job seekers to whom the scout email will be sent (activity A102). The server device 10 executes a search for job seekers based on the search criteria input to the recruiter terminal 20 (activity A103). Next, the server device 10 outputs the search results to the recruiter terminal 20 (activity A104). As a result, the search results are displayed on the recruiter terminal 20 (activity A105).

[0105] The recruiter selects recipients to whom the scout email will be sent from the search results displayed on the recruiter terminal 20 (activity A106). The server device 10 accepts the selection of recipients from the recruiter terminal 20 (activity A107). After selecting the recipients, the recruiter creates a draft message on the recruiter terminal 20 (activity A108). The recruiter also selects the type of scout email (dedicated scout email or regular scout email) to be sent to the recipients on the recruiter terminal 20 (activity A109). The server device 10 accepts information such as the draft message and the type of scout email from the recruiter terminal 20, and prepares to send the scout email (activity A110). Specifically, the server device 10 checks whether the recipients to whom the dedicated scout email will be sent meet the sending conditions for the dedicated scout email. After preparing to send, the server device 10 sends the scout email selected by the recruiter to the recipients (activity A111).

[0106] 4. Effect The operation of this embodiment can be summarized as follows: That is, it is possible to provide a recruitment support system etc. that can provide better services to recruiters.

[0107] Although the embodiment of the present invention has been described above, the present invention is not limited to this and can be modified as appropriate within the scope of the technical idea of ​​the invention.

[0108] 5.Other In the above embodiment, the server device 10 performs various storage and control functions. However, multiple external devices may be used instead of the server device 10. That is, various information and programs may be distributed and stored in multiple external devices using blockchain technology or the like. In particular, the artificial intelligence unit 120 may be an external component of the server device 10. In this case, the external artificial intelligence unit 120 may be provided, for example, by an artificial intelligence service server and configured to receive inputs from each functional unit of the server device 10, receive requests to execute artificial intelligence services, and return the instructed output as a processing result to the server device 10. The artificial intelligence service server may be a server that provides services using a language model as a learning model, or a server that executes language processing tasks using a language model. The artificial intelligence service server may be constructed using LLM. The artificial intelligence service server receives inputs of prompts such as text, images, and voice, and generates and responds to the prompts.

[0109] Furthermore, the hiring support system 1 does not necessarily have to include the selection receiving unit 116. In other words, the hiring support system 1 may be configured to always send a dedicated scout email to a specific job seeker if there is a stock of dedicated scout emails.

[0110] The aspect of this embodiment is not limited to the hiring support system 1, but may be a hiring support method or a program. The hiring support method includes steps executed by the hiring support system 1. The program causes a computer to execute the steps of the hiring support system 1.

[0111] It may be provided in the following manner.

[0112] (1) A recruitment support system comprising at least one processor, the processor being configured to execute the following steps by reading a program: a stock management step of providing a stock of dedicated scout emails to an employer at a predetermined timing that can be sent only to specific job seekers among registered job seekers who meet a sending condition, wherein the sending condition is that no job-seeking behavior has been performed for a predetermined period of time, or the number of such behaviors during the predetermined period is less than a predetermined number; and a sending step of sending the dedicated scout emails to the specific job seekers selected as recipients of the dedicated scout emails, and reducing the stock of dedicated scout emails.

[0113] (2) In the recruitment support system described in (1) above, an expiration date is set for the stock of dedicated scout emails, and in the stock management step, the stock of dedicated scout emails that has reached the expiration date is deleted and a predetermined number of new stocks of the dedicated scout emails are added.

[0114] (3) In the recruitment support system described in (1) or (2) above, the processor is configured to further execute the following steps: in the selection receiving step, a selection of either the dedicated scout email or a regular scout email is received as the scout email to be sent to the specific job seeker; the regular scout email is a scout email that can be sent to any job seeker, including the specific job seeker and a job seeker other than the specific job seeker; the stock of regular scout emails is managed separately from the stock of dedicated scout emails; and in the sending step, the selected scout email is sent to the specific job seeker.

[0115] (4) In the recruitment support system described in (3) above, in the selection acceptance step, if there is a stock of the dedicated scout email, the selection of the scout email to be sent to the specific job seeker is accepted with the dedicated scout email initially selected.

[0116] (5) In the recruitment support system described in any one of (1) to (4) above, in the sending step, if the recipient no longer satisfies the sending conditions at the time of sending the dedicated scout email, the recruitment support system displays information indicating that the dedicated scout email cannot be sent.

[0117] (6) In the recruitment support system described in (5) above, in the sending step, an alternative sending of a regular scout email to the recipient is accepted, and if the alternative sending is accepted, the regular scout email is sent to the recipient, wherein the regular scout email is a scout email that can be sent to any job seeker including the specified job seeker and a job seeker other than the specified job seeker, and the stock of regular scout emails is managed separately from the stock of dedicated scout emails.

[0118] (7) In the recruitment support system described in any one of (1) to (6) above, the processor is configured to further execute the following steps: in the search step, a search for job seekers is performed based on search conditions, and upon receiving an instruction to narrow down the search to the specific job seeker, the recruitment support system displays the search results that extract the specific job seeker.

[0119] (8) In the recruitment support system described in any one of (1) to (7) above, the processor is configured to further execute the following steps: in the search step, displaying a search result for job seekers based on the search conditions; in the sender selection step, accepting selection of multiple batch recipients to whom scout emails will be sent in bulk from among the job seekers included in the search results; in the determination step, determining the scout email to be sent to each of the batch recipients from among the dedicated scout emails and regular scout emails based on whether each of the batch recipients satisfies the sending conditions, and displaying the total number of the dedicated scout emails and the regular scout emails sent to the batch recipients; here, the regular scout emails are scout emails that can be sent to any job seeker, including the specific job seeker and job seekers other than the specific job seeker, and the stock of the regular scout emails is managed separately from the stock of the dedicated scout emails.

[0120] (9) In the recruitment support system described in (8) above, in the determination step, if there is a stock of the dedicated scout email, the scout email to be sent to the bulk recipients who meet the sending conditions is determined to be the dedicated scout email.

[0121] (10) In the recruitment support system described in (8) or (9) above, in the decision step, if the number of bulk recipients who meet the sending conditions is greater than the number of dedicated scout emails in stock, information indicating a shortage of dedicated scout emails in stock is displayed, and the recruitment support system accepts the cancellation of the bulk sending or the alternative sending of regular scout emails to the bulk recipients who meet the sending conditions.

[0122] (11) In the recruitment support system described in any one of (8) to (10) above, the processor is configured to further perform the following steps: in the scout body creation step, a body to be applied to scout emails addressed to all of the bulk senders is created, or a body to be applied to the dedicated scout email and a body to be applied to the regular scout email are created separately.

[0123] (12) In the recruitment support system described in any one of (1) to (11) above, in the stock management step, a stock of regular scout emails is provided in response to replies from the specific job seekers to the dedicated scout emails, wherein the regular scout emails are scout emails that can be sent to any job seekers including the specific job seekers and job seekers other than the specific job seekers, and the stock of regular scout emails is managed separately from the stock of dedicated scout emails.

[0124] (13) A recruitment support method comprising the steps executed by the recruitment support system described in any one of (1) to (12) above.

[0125] (14) A program for causing a computer to execute each step of the recruitment support system described in any one of (1) to (12) above. Of course, this is not the case.

[0126] Finally, while various embodiments of the present disclosure have been described, they are presented as examples and are not intended to limit the scope of the invention. The novel embodiments may be embodied in various other forms, and various omissions, substitutions, and modifications may be made without departing from the spirit of the invention. Such embodiments and modifications are intended to be included within the scope and spirit of the invention, as well as within the scope of the inventions and their equivalents as defined in the claims. [Explanation of symbols]

[0127] 1: Recruitment support system 2: Communication line 10: Server device 11: Control section 12: Storage section 13: Communications Department 14: Communication bus 20: Recruiter terminal 21: Control unit 22: Storage section 23: Communications Department 24: Input section 25: Output section 26: Communication bus 30: Job seeker terminal 31: Control unit 32: Storage section 33: Communications Department 34: Input section 35: Output section 36: Communication bus 111: Basic display control section 112: Stock Management Department 113: Search section 114: Sender selection section 115: Scout Text Creation Department 116: Selection reception section 117: Decision section 118: Transmitter 120: Artificial Intelligence Department 211:Display section 212: Operation acquisition section 311: Display section 312: Operation acquisition section AD1: First alert screen AD2: Second alert screen B11: Condition change button B21: Cancel button B22: Display button B31: Send button B32: Job posting attachment button B41: Send button B51: Confirm button B52: Cancel sending button B53: Alternate submit button B61: Cancel Send button B62: Alternate Send Button BF: Main text input field CA: Text creation area CB1: Global checkbox CB2: Individual checkboxes CB3: Common checkbox CB4: Customization checkbox EA: Dedicated Scout Area JI: Job applicant information NA: Normal Scout Area ND: Notification screen NO: Filter object QF: Query display field RA:Result display area RD:Search result display screen SA: Transmission information display area SD1: First scout email sending screen SD2: Second scout email sending screen SO : Sort Object ST: Scout Switch Tab TA: Type selection area TF: Subject input field TO :Template selection object U1: 1st job applicant U2: Second Recruiter U3: 1st job applicant U4: 2nd job applicant

Claims

1. It is a recruitment support system, Equipped with at least one processor, The aforementioned processor is configured to perform the following steps by reading a program: In the stock management step, a stock of dedicated scout emails that can only be sent to specific job seekers who meet predetermined sending conditions is managed separately from a stock of regular scout emails that can be sent to any job seeker, including the aforementioned specific job seekers and job seekers other than the aforementioned specific job seekers. The search step displays the search results for job seekers based on the search criteria. In the sender selection step, the system accepts the operation of applying or removing the filtering of the job seekers included in the search results to select multiple recipients from among the job seekers included in the search results to whom a scout email will be sent in bulk. In the sending step, if there is a stock of the dedicated scout emails, the dedicated scout emails are sent to the bulk recipients who meet the sending conditions, and the stock of the dedicated scout emails is reduced. Furthermore, if the number of bulk recipients who meet the sending conditions is greater than the number of dedicated scout emails in stock, the bulk sending is canceled, or the regular scout emails are sent instead to the bulk recipients who meet the sending conditions, thereby reducing the stock of the regular scout emails.

2. In the recruitment support system described in Claim 1, The aforementioned transmission conditions are that no job-seeking activities have been performed for a predetermined period, or that the number of such activities performed during the predetermined period is less than a predetermined number, in this recruitment support system.

3. In the recruitment support system described in claim 1, The aforementioned stock of special scout emails has an expiration date. In the stock management step, the recruitment support system deletes the stock of the dedicated scout emails that have reached their expiration date and adds a predetermined number of new stocks of the dedicated scout emails.

4. In the recruitment support system described in claim 1, In the aforementioned sending step, the recruitment support system displays information indicating that the dedicated scout email cannot be sent if the recipients no longer meet the sending conditions at the time the dedicated scout email is sent.

5. In the recruitment support system described in claim 4, In the aforementioned sending step, the recruitment support system accepts requests to send alternatives to the regular scout emails to the bulk recipients, and if such alternatives are accepted, it sends the regular scout emails to the bulk recipients.

6. In the recruitment support system described in claim 1, The aforementioned processor is configured to further perform the following steps: In the decision step, the recruitment support system determines which scout email to send to each of the target recipients from among the dedicated scout emails and the regular scout emails, based on whether each of the target recipients satisfies the sending conditions, and displays the total number of dedicated scout emails and regular scout emails sent to each of the target recipients.

7. In the recruitment support system described in claim 1, The aforementioned processor is configured to perform the following steps: A recruitment support system that, in the scout message creation step, either creates a message that applies to all scout emails sent to the aforementioned bulk recipients, or creates separate messages for the dedicated scout email and the regular scout email.

8. In the recruitment support system described in claim 1, In the aforementioned stock management step, the recruitment support system adds stock of the regular scout emails in response to replies from the specified job seekers to the dedicated scout emails.

9. A recruitment support method, A recruitment support method comprising each step performed by the recruitment support system according to any one of claims 1 to 8.

10. It is a program, A program for causing a computer to perform each step of the employment support system described in any one of claims 1 to 8.

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