Elevator information providing system, elevator information providing method, and elevator information providing program

Abstract

To provide an elevator information providing system capable of providing not only a present state of an elevator but also information on facilities in a peripheral area of the elevator.SOLUTION: This elevator information providing system comprises a user communication terminal connected to a communication line, a database server, and a WEB server. A WEB server refers to an elevator information database and a facility information database of a database server, and generates information including a current state of an elevator and facility information of facilities included in a peripheral area of the elevator as provision information for each elevator to be managed. The WEB server receives the acquisition request of the provision information transmitted from the user communication terminal, and provides the provision information to the user communication terminal.SELECTED DRAWING: Figure 17

Description

[Technical Field]

[0001] The present invention relates to an elevator information providing system and the like. [Background technology]

[0002] When a disaster such as an earthquake occurs, elevators may stop. When this happens, passengers trapped in the elevator car become confused. Conventional elevators display a message on a display device installed inside the elevator car to reassure passengers trapped inside the car. At the same time, passengers can press a call button (emergency call button) installed inside the car to call a handset in the manager's office and talk to the person in charge. If a call button is pressed but a call to the manager's office cannot be made through the handset within a specified time, the elevator will automatically communicate (talk) with a remote monitoring center via a communication line (see, for example, Patent Document 1).

[0003] Such an elevator emergency call display device is equipped with a memory device that stores multiple types of text data to be displayed on the display device when an emergency call is made, and a display signal selection means that selects the most appropriate text data from the multiple types of text data according to the communication status between the passenger and the manager's room or monitoring center, and is configured to appropriately display the text data selected by the display signal selection means on the display device to guide the passenger. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 2744112 Summary of the Invention [Problem to be solved by the invention]

[0005] The elevator emergency call display device described in Patent Document 1 requires the installation of a display device in the elevator car to display multiple types of text data, which is costly. Also, the types of text data are limited, so passengers cannot obtain the most appropriate information.

[0006] In view of the above circumstances, the present invention aims to provide an elevator information providing system that can provide not only the current status of the elevator but also information about facilities in the area surrounding the elevator. [Means for solving the problem]

[0007] The elevator information providing system of the present invention is characterized by comprising: a facility information acquisition means that is composed of a computer connected to a communication line and that acquires facility information from an open data database that holds facility information including facility names and location information as open data for making the facility information public to the outside; a facility information registration means that registers the facility information acquired by the facility information acquisition means in the facility information database; an elevator information database in which elevator information including location information and information about the current status of each of a plurality of elevators to be managed is registered; a provision information generation means that refers to the elevator information database and the facility information database to generate, as provision information for each elevator to be managed, information including the current status of the elevator and the facility information of facilities included in the area surrounding the elevator; and a provision information transmission means that, in response to a request for acquisition of the provision information corresponding to the elevator sent from a user communication terminal connected to the communication line, transmits the provision information of the elevator corresponding to the acquisition request to the user communication terminal that sent the acquisition request (hereinafter referred to as the acquisition request sending user communication terminal).

[0008] In the elevator information providing system of the present invention, the current state includes a normal operating state in which the elevator is operable and a recovery-required state in which recovery work is required for the elevator, and the system is characterized in that it is equipped with elevator information update means that can update information about the current state in the elevator information database, and the provided information generation means updates the provided information in conjunction with the elevator information update means' operation of updating the current state of the elevator information database.

[0009] In the elevator information providing system of the present invention, the facility information registration means is capable of updating the facility information in the facility information database, and the providing information generation means updates the content of the providing information in conjunction with the facility information acquisition means' updating operation of the facility information in the facility information database.

[0010] In the elevator information providing system of the present invention, the provided information generating means generates, as the provided information, a map screen on which information about elevators and facilities to be managed is displayed at corresponding positions on a map.

[0011] The elevator information providing system of the present invention further comprises a worker information database in which worker information including real-time location information of worker communication terminals managed by workers performing elevator recovery work is stored, and a worker information acquisition means for acquiring the real-time location information of the worker communication terminals stored in the worker information database from the worker information database, and is characterized in that the map screen generated by the provided information generating means displays information about the worker at a position corresponding to the location information of the worker communication terminal.

[0012] In the elevator information providing system of the present invention, the map screen generated by the provided information generating means displays at least one piece of information about facilities in the vicinity of the elevator corresponding to the acquisition request.

[0013] In the elevator information providing system of the present invention, the map screen generated by the provided information generating means displays the current status of the elevator corresponding to the acquisition request.

[0014] In the elevator information providing system of the present invention, when a plurality of elevators are displayed on the map screen generated by the provided information generating means, the current statuses of the plurality of elevators are displayed.

[0015] In the elevator information providing system of the present invention, the provided information generating means adjusts the scale of the map screen so that at least one piece of information relating to a preset type of facility is displayed.

[0016] In the elevator information providing system of the present invention, the provided information is characterized in that it includes a menu that can be selected by the user communication terminal that sent the acquisition request and that can execute the acquisition request a second time.

[0017] The elevator information providing system of the present invention further comprises an identification information acquisition means for acquiring identification information that identifies the acquisition request sending user communication terminal from the acquisition request sending user communication terminal, the provided information generation means updates the provided information in accordance with updates to the current status of the elevator registered in the elevator information database, and the provided information transmission means transmits the provided information to the acquisition request sending user communication terminal based on the identification information each time the provided information is updated.

[0018] The elevator information providing system of the present invention further comprises a mode setting means for setting either a normal mode or a disaster mode on a pre-set area basis, and a determination means for, when receiving the acquisition request transmitted from the user communication terminal, determining the type of mode set for the area to which the elevator corresponding to the acquisition request belongs and / or whether the elevator is registered as a disaster in the elevator information database; and the provided information transmitting means, when receiving the acquisition request transmitted from the user communication terminal, transmits the provided information to the user communication terminal that transmitted the acquisition request if it is determined that the mode determined by the determination means is the disaster mode and that the elevator corresponding to the acquisition request (hereinafter referred to as the acquisition request-responsive elevator) is registered as a disaster.

[0019] In the elevator information providing system of the present invention, when the acquisition request is received from the user communication terminal, if the type of mode determined by the discrimination means is the disaster mode and it is determined that the elevator corresponding to the acquisition request is not registered as a disaster, the provided information transmitting means transmits an input screen to the acquisition request transmitting user communication terminal for accepting a report of damage to the elevator corresponding to the acquisition request, and is characterized in that it is equipped with a disaster report receiving means for receiving the input contents of the input screen transmitted from the acquisition request transmitting user communication terminal.

[0020] In the elevator information providing system of the present invention, when the acquisition request transmitted from the acquisition request transmitting user communication terminal is received and the mode type determined by the determination means is determined to be the normal mode, the system is characterized by comprising a normal mode message transmitting means for transmitting to the acquisition request transmitting user communication terminal a screen including a normal mode message indicating that no reports of damage to the elevator corresponding to the acquisition request are being accepted.

[0021] The elevator information providing system of the present invention is characterized by further comprising a data format conversion means for converting the open data into a data format that can be registered in the facility information database.

[0022] The elevator information providing method of the present invention is an elevator information providing method executed by an electronic computer interconnected with a user's user communication terminal via a communication line, and is characterized by comprising: a facility information acquisition process for acquiring facility information including facility names and location information from an open data database that holds the facility information, including the facility's name and location information, as open data for making the facility information public to the outside; a facility information registration process for registering the facility information acquired by the facility information acquisition process in a facility information database; a provided information generation process for generating, for each elevator to be managed, information including the current status of the elevator and facility information of facilities included in the elevator's surrounding area by referring to an elevator information database in which elevator information including location information and information about the current status of each elevator to be managed is registered and the facility information database; and a provided information transmission process for, in response to a request for acquisition of the provided information corresponding to the elevator sent from the user communication terminal, transmitting the provided information of the elevator corresponding to the acquisition request to the user communication terminal that sent the acquisition request (hereinafter referred to as the acquisition request sending user communication terminal).

[0023] An elevator information providing program according to the present invention is characterized in that it causes an electronic computer to execute the elevator information providing method. [Effects of the Invention]

[0024] The elevator information providing system and the like of the present invention can provide the excellent effect of being able to provide not only the current status of the elevator but also information about facilities in the area surrounding the elevator. [Brief explanation of the drawings]

[0025] [Figure 1] 1 is a diagram showing a system configuration for realizing an elevator information providing system according to an embodiment of the present invention. [Figure 2](A) is a diagram showing the internal configuration of a server in the elevator information system. (B) is a block diagram showing the functional configuration provided by the elevator information system for elevator management. (C) is a block diagram showing the functional configuration provided to a user communication terminal by the elevator information system. [Figure 3] 1A and 1B are diagrams showing an elevator management screen and a new elevator management registration screen, respectively, provided to a DB server. [Figure 4] FIG. 10 is a diagram showing a managed elevator list screen provided to the DB server. [Figure 5] 1A and 1B are diagrams showing a disaster registration screen and a disaster registration list screen, respectively, provided to a DB server. [Figure 6] 1A and 1B are diagrams showing (A) a first region selection screen, (B) a second region selection screen, (C) a search screen, and (D) a search result screen provided to a DB server. [Figure 7] 10A and 10B are diagrams showing a disaster mode area list screen and a confirmation screen, respectively, provided to the DB server. [Figure 8] FIG. 10 is a diagram showing a facility information list screen provided to the DB server. [Figure 9] FIG. 10 is a diagram showing an information acquisition destination list screen provided to the DB server. [Figure 10] 10A and 10B are diagrams showing a target (setting) region selection screen and a confirmation screen, respectively, provided to the DB server. [Figure 11] 10A and 10B are diagrams showing an automatic update date and time setting screen and a confirmation screen, respectively, provided to the DB server. [Figure 12] 1A and 1B are diagrams showing a facility information acquisition screen, a first acquisition source selection screen, and a confirmation screen, all of which are provided to the DB server. [Figure 13] 10A and 10B are diagrams showing an acquisition timing setting screen and a confirmation screen, respectively, provided to the DB server. [Figure 14] 10A and 10B are diagrams showing (A) a second acquisition destination selection screen, (B) a confirmation screen, (C) a search screen, and (D) a search result screen, all of which are provided to the DB server. [Figure 15]1A and 1B are diagrams showing a search screen and a map screen, respectively, provided to a DB server. [Figure 16] (A) to (D) are diagrams showing the first provided screens provided to the DB server, arranged in chronological order. [Figure 17] 1A and 1B are diagrams showing a first screen provided to a user communication terminal, the first screen having an input form for destination information, and the first screen having an "ID linking" button. [Figure 18] (A) to (D) are diagrams showing disaster situation notification screens provided to a user communication terminal, arranged in chronological order. [Figure 19] FIG. 10 is a diagram showing a map screen provided to a user communication terminal. [Figure 20] A figure showing a flowchart showing the processing flow for providing first and second provided information between a DB server, a WEB server, and a user communication terminal interconnected by communication lines in the elevator information providing system of the present invention. [Figure 21] FIG. 10 is a flowchart showing the flow of processing related to the acquisition of open data that is carried out between a DB server, an information acquisition server, and a public server that are interconnected by communication lines in the elevator information providing system of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0026] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, an embodiment of the present invention will be described with reference to the accompanying drawings. The accompanying drawings are an example of an embodiment of the present invention, and in the drawings, parts with the same reference numerals represent the same objects.

[0027] <Elevator information system> The elevator information system 1 according to the embodiment of the present invention primarily provides information including, in the event of a disaster such as an earthquake, information about the elevators E1 to E4 (hereinafter referred to as "controlled elevators") managed by the elevator information system 1, including the current status of the elevators, and information about the facilities surrounding the building in which the elevators E1 to E4 (hereinafter referred to as "controlled elevator E1, etc.") are installed (hereinafter referred to as "surrounding facility information"). The elevator information system 1 according to the present embodiment includes a database (DB) server 2, a web server 3, and an information acquisition server 4.

[0028] The DB server 2 functions as an elevator management system by installing an elevator management program for managing the control elevator E1 and other elevators. This elevator management system manages and stores information about the control elevators and surrounding facilities. The web server 3 is installed with a data distribution program for transmitting the control elevator information and surrounding facility information stored and managed by the DB server 2 to an external party. The information acquisition server 4 is installed with a data collection program for acquiring open data, including facility information, managed and stored in the open data database of the public server 5. Note that, in the present invention, "open data" refers to data that is made available for secondary use by public or private organizations, such as the national government or municipalities, via communication lines 6, such as the Internet, and that can be acquired (downloaded) for a fee or free of charge. Although FIG. 1 shows one public server 5, it is assumed that a separate public server is provided for each public or private organization. For this reason, multiple public servers may be provided, and these will be collectively referred to hereinafter as "public servers 5, etc."

[0029] The DB server 2, the WEB server 3, and the information acquisition server 4 are each connected to a communication line 6. The DB server 2 and the WEB server 3, and the DB server 2 and the information acquisition server 4 are also connected to each other via the communication line 6, or via a wired or wireless connection. In this embodiment, the DB server 2, the WEB server 3, and the information acquisition server 4 are configured as separate computers (hardware), but they can also be configured as a single computer, or even as a combination of two or more computers.

[0030] In addition, a monitor serving as a display device and a mouse and keyboard serving as operation devices are connected to the DB server 2, the WEB server 3, and the information acquisition server 4. Note that if the DB server 2, the WEB server 3, and the information acquisition server 4 can be operated by touch operation, the mouse and keyboard serving as operation devices may be omitted. It is also assumed that an administrator of an organization that manages workers and elevators operates the DB server 2, the WEB server 3, and the information acquisition server 4 by operation through an operation device or an administrator communication terminal X described below, or by touch operation. The following description will be given as an example of a case in which the administrator of the organization operates the DB server 2, the WEB server 3, and the information acquisition server 4 through the administrator communication terminal X, but this is not limited to this. The following description also applies, as appropriate, to a case in which a mouse and keyboard serving as operation devices and a monitor serving as a display device are used for operation instead of the administrator communication terminal X.

[0031] For example, user communication terminals U1 to U4 (hereinafter referred to as user communication terminal U1, etc., as appropriate), manager communication terminal X, and worker communication terminals W1 to W4 (hereinafter referred to as worker communication terminal W1, etc., as appropriate) are connected to the elevator information providing system 1 via communication lines. Note that the user communication terminal U1, etc., manager communication terminal X, and worker communication terminal W1, etc. may be, for example, various wireless communication terminals such as smartphones and tablets, but are not limited to these, and may be any other terminal (for example, a desktop or notebook personal computer) that can connect to the DB server 2 and the WEB server 3 via the communication lines 6.

[0032] The user communication terminals U1, etc. are operated by users (passengers) who use the elevator information system 1 or people around them (defined as indirect users). In other words, in the event of a disaster such as an earthquake, it is assumed that people riding in an elevator or waiting in front of the elevator will become users and operate the user communication terminals U1, etc. to communicate with the elevator information system 1. The worker communication terminals W1, etc. are operated by workers who perform elevator maintenance and recovery work. As explained above, the manager communication terminal X is operated by the manager of the organization.

[0033] With the above configuration, the elevator information system 1 mainly provides the current status of the corresponding control elevator E1, etc. and information on surrounding facilities to the user communication terminal U1, etc. in response to a request from the user communication terminal U1, etc., when a disaster such as an earthquake occurs. In this way, the elevator information system 1 can provide the user operating the user communication terminal U1, etc. with the information necessary to make the best decision for the current situation.

[0034] A worker operating the worker communication terminal W1 or the like performs recovery work on the damaged control elevator E1 or the like. Through the worker communication terminal W1 or the like, the worker can obtain damage information and recovery information on the control elevator E1 or the like from the DB server 2, and provide the damage information and recovery information to the DB server 2. Based on the damage information and recovery information on the control elevator E1 or the like, the current information (status) of the control elevator E1 or the like is updated.

[0035] The number of control elevators, user communication terminals, worker communication terminals, and manager communication terminals may be greater or less.

[0036] 2(A) shows the hardware block configuration of the DB server 2, WEB server 3, and information acquisition server 4 that make up the elevator information provision system 1. The DB server 2, WEB server 3, and information acquisition server 4 basically have the same hardware configuration. The DB server 2, WEB server 3, and information acquisition server 4 each include a CPU (Central Processing Unit) 200 that executes various programs, a memory 210 that temporarily stores information required by the CPU 200, an information storage medium 220 that stores programs and various data, and a communication interface 230 that is connected via a LAN line or the like and communicates with the outside world. The information storage medium 220 includes a hard disk, a rewritable nonvolatile memory, or a large-capacity storage medium such as a DAT or DVT.

[0037] 2(B) and (C) show functional blocks realized by the CPU 200 executing the elevator information provision program stored in the information storage medium 220 of each computer in the elevator information provision system 1. The elevator information provision program can be installed in a distributed manner on the DB server 2, the WEB server 3, and the information acquisition server 4, so this functional block is located on any of the DB server 2, the WEB server 3, and the information acquisition server 4. Specifically, the functional blocks can be divided into a functional block A for managing the managed elevator E1, etc. shown in FIG. 2(B), and a functional block B for communicating with the user communication terminal U1, etc. shown in FIG. 2(C). Details of each functional block will be explained using the user interfaces shown in FIG. 3 and subsequent figures.

[0038] <Function block A provided for control of control elevator> The functional block A provided for managing the managed elevators E1 and the like is realized, for example, by installing an elevator management program, which is part of the elevator information providing program, in the DB server 2. When the worker communication terminals W1 and the like and / or the manager communication terminal X access the DB server 2, the elevator management screen shown in FIG. 3(A) is displayed on the monitor. Note that, when accessing the DB server 2, a login screen (not shown) may be first displayed on the monitors of the worker communication terminals W1 and the like and the manager communication terminal X. In this case, by inputting a unique ID and / or password assigned to each worker and manager on the login screen via the worker communication terminal W1 and the like or the manager communication terminal X and transmitting it to the elevator information providing system 1 for authentication, the corresponding worker or manager logs in to the elevator information providing system 1, and the elevator management screen is displayed on the monitor of the worker communication terminal W1 and the like or the manager communication terminal X.

[0039] The elevator management screen provides a plurality of menus that can be selected by the manager communication terminal X and / or the worker communication terminal W1, etc. (hereinafter referred to as the manager communication terminal X, etc., as appropriate). When one of the plurality of menus is selected by the manager communication terminal X, etc., the screen transitions to a screen corresponding to the menu, which will be described in detail below.

[0040] The multiple menus are configured in the form of buttons, for example, as shown in Figure 3(A), and include a managed elevator list button, a new managed elevator registration button, a mode setting button, a disaster mode management button, a disaster registration list button, an information acquisition destination list button, a facility information acquisition button, a registered facility list button, a map display button, etc.

[0041] 3(A) is an example, and elevator management screens with different user interfaces that include menus of the same purpose are also included in the scope of the present invention. Furthermore, the user interface aspects of all other display screens that appear below are also examples, and different user interfaces that include menus of the same purpose are also included in the scope of the present invention.

[0042] The DB server 2 has an elevator information database and a damage information database. Information on the managed elevator E1, etc. is stored in the elevator information database. Information on damage to the managed elevator E1, etc. is stored in the damage information database. The information registered in the elevator information database and the damage information database is managed by an elevator management means 10, which is part of the function block A. The elevator management means 10 has a new elevator information registration means 12, a managed elevator list providing means 14, a managed elevator information update means 16, an editing means 17, a deletion means 18, a damage management means 20, a recovery management means 30, a recovery responder management means 32, etc.

[0043] <Register new elevators> First, the process of registering a new elevator E1 or the like to be managed in the elevator information database will be described below. For example, when an administrator presses a new managed elevator registration button on the elevator management screen shown in FIG. 3(A) using the administrator communication terminal X or the like, the new elevator information registration means 12 is activated, and the screen transitions to a new managed elevator registration screen shown in FIG. 3(B). The new managed elevator registration screen is provided with an input form for inputting information about the managed elevator E1 or the like. The input form may include elevator information such as the name of the building in which the elevator to be managed requested by the customer is installed, the address of the building, and location information, as well as items related to customer information (not shown). Examples of location information include the latitude and longitude of the building. Note that the location information, such as latitude and longitude, may be automatically acquired as a response from the location information server by pressing the acquire button or register button shown in FIG. 3(B). The address is transmitted to an external location information server (not shown).

[0044] When the necessary information, including elevator information, is entered into the input form on the new elevator registration screen using the administrator communication terminal X or the like and the registration button is pressed, the entered elevator information is registered in the elevator information database of the DB server 2. When the elevator information is registered, a unique control number (see FIG. 4) is automatically assigned to each elevator according to a rule set in advance depending on the address. Note that the control number may also be registered by manually entering it into an input form related to the control number prepared on the new elevator registration screen. As a result, the elevator information database registers the control number, the name of the building in which the controlled elevator E1 or the like is installed, the address of the building, the location information of the building (e.g., latitude and longitude), the current status of the controlled elevator E1 or the like, and the like for each controlled elevator E1 or the like.

[0045] <List of managed elevators> For example, when the "Managed Elevator List" button on the elevator management screen shown in FIG. 3A is pressed using the manager communication terminal X or the like, the managed elevator list providing means 14 of the elevator management means 10 is activated, and the screen transitions to the managed elevator list screen shown in FIG. 4. The managed elevator list screen displays all or part of the managed elevator information registered in the elevator information database. In this embodiment, the managed elevator list screen provides, for each managed elevator (e.g., E1), the management number, the name of the building in which the managed elevator (E1) is installed, the address of the building, the current status of the managed elevator, an edit button, a delete button, and the like. In FIG. 4, the management number "12300001" corresponds to the managed elevator (E1), the management number "12300002" corresponds to the managed elevator (E2), the management number "12300003" corresponds to the managed elevator (E3), and the management number "12300004" corresponds to the managed elevator (E4). The management number "12300005" corresponds to another managed elevator.

[0046] The current status (status) of the managed elevator E1, etc. includes, for example, a "normal operation" status, which means that the managed elevator E1, etc. is in an operable state; a "recovery required" status, which means that the managed elevator E1, etc. requires recovery work; and a "recovery completed" status, which means that the managed elevator E1, etc. in a recovery required state has been restored. When an administrator with authority over the operation of the managed elevator E1, etc., sends operation start permission information to the DB server 2 via the administrator communication terminal X, the DB server 2 updates the status from "recovery completed" to "normal operation." On the managed elevator list screen shown in FIG. 4, for managed elevators whose current information (status) is other than "normal operation," the damage status and recovery progress information of the managed elevator stored in the damage information database are also displayed at the same time.

[0047] 4, the progress information on the recovery of the managed elevator E1, etc., registered in the damage information database may include, for example, the status of the recovery of the registered damaged managed elevator E1, etc., the time the damage information was received, information on the person responsible for the recovery work (person responsible), the start time of the recovery work (start time of the recovery), and the time the recovery work was completed (recovery time). This information is based on information transmitted from the worker communication terminal W1, etc. and / or the manager communication terminal X to the DB server 2. The damage information displayed on the managed elevator list screen is an example, and other information may also be included.

[0048] The current state (status) of the control elevator E1, etc. stored in the elevator information database is automatically updated by the control elevator information update means 16 of the elevator management means 10 based on the damage state of the control elevator E1, etc., progress information on the restoration of the damaged control elevator E1, etc. This will be described later.

[0049] 4 is an example, and other items may be added, or some items may be omitted. This managed elevator list screen is transmitted from the DB server 2 to the worker communication terminal W1 and / or the manager communication terminal X.

[0050] <Editing and deleting elevator information> For example, when the edit button on the managed elevator list screen shown in Fig. 4 is pressed using the manager communication terminal X, the editing means 17 is activated, and the corresponding elevator information can be edited. When the delete button on the managed elevator list screen shown in Fig. 4 is pressed using the manager communication terminal X, the deletion means 18 is activated, and the corresponding elevator information is deleted. Note that if the editing authority and deletion authority on the managed elevator list screen are also given to the worker, the worker can also perform editing and deletion operations via the worker communication terminal W1, etc.

[0051] <Disaster Management> The damage information of the control elevator E1, etc. is registered in a damage information database. The damage information of the control elevator E1, etc. registered in the damage information database is managed by a damage management means 20 of the elevator management means 10. In more detail, the damage management means 20 has a new damage registration means 22, a damage registration list providing means 24, and a damage information update means 26.

[0052] <New disaster registration processing> The process of newly registering a disaster for a managed elevator E1 or the like will be described below. When a disaster registration button on the managed elevator list screen shown in FIG. 4 is pressed using the manager communication terminal X or the like, the new disaster registration means 22 of the elevator management means 10 is activated, and the display transitions to a disaster registration screen shown in FIG. 5(A) for registering that the managed elevator E1 or the like corresponding to the disaster registration button has been damaged. The disaster registration screen is provided with an input form for inputting information (disaster information) related to the disaster that the corresponding managed elevator E1 or the like has encountered. The input form may include, for example, information related to the source of the disaster information (e.g., whether it was reported by an outside individual (e.g., by telephone, external report via the disaster information report screen (see FIG. 15)), or a voluntary report from the person managing the managed elevator E1 or the like (worker)), information related to whether anyone is trapped in the damaged managed elevator E1 or the like, information related to the date and time the disaster information was obtained, information related to the restoration work (e.g., whether the work has not been performed or whether a worker who can perform the work has been determined), etc. However, the input form is not limited to these, and other information may also be added. When the necessary information is entered into the input form using the administrator communication terminal X or the like and the registration button on the disaster registration screen is pressed, the entered disaster information is registered in the disaster information database of the DB server 2.

[0053] As will be described later, in the elevator information providing system 1, the user communication terminal U1 or the like can also report information about damage to the control elevator E1 or the like through a damage information reporting screen (see FIG. 18) to the elevator information providing system 1. The worker and / or manager can refer to the reported information from the user on the monitor of the worker communication terminal W1 or the like and / or the monitor of the manager communication terminal X, and then register new damage information on the damage registration screen.

[0054] In addition, when a new managed elevator E1, etc. is registered as damaged, the managed elevator information update means 16 of the elevator management means 10 is activated, and the current status of the managed elevator E1, etc. on the managed elevator list screen shown in Figure 4 is changed from "normal operation" to "requires restoration."

[0055] <List of disaster victims> Next, returning to the elevator management screen shown in Fig. 3(A), a description will be given. When the damage registration list button on the elevator management screen shown in Fig. 3(A) is pressed using the manager communication terminal X or the like, the damage registration list providing means 24 in the damage management means 20 is activated, and the screen transitions to the damage registration list screen shown in Fig. 5(B). The damage registration list screen displays all or part of the damage information for each managed elevator registered in the damage registration database of the DB server 2. This is synonymous with a list of managed elevators whose current state (status) is other than "normal operation." In this embodiment, the damage registration list screen displays, for each managed elevator, the management number, the name of the building in which the managed elevator is installed, the address of the building, location information of the building (not shown), and information on the progress of recovery of the damaged managed elevator, for example.

[0056] Examples of progress information on the recovery of a damaged control elevator include, for example, as shown in Figure 5(B), the response status of the registered damaged control elevator, the time when the control elevator received information that it was damaged, information about the person responding to the recovery work (person responding), the start time of the recovery work (response start time), and the time when the recovery work was completed (recovery time), but are not limited to these and other information may also be used.

[0057] The information displayed on the disaster registration list screen is updated in real time to the latest information by the disaster information update means 26 of the disaster management means 20. In conjunction with the update operation of the disaster information update means 26, the managed elevator information update means 16 is started, and the current information (status) on the managed elevator list screen is updated in real time.

[0058] For example, when restoration work on the managed elevator E1 or the like is completed and the completion button shown in FIG. 5(B) is pressed using the worker communication terminal W1, the damage information update means 26 is activated, and the date and time when the completion button was pressed is registered in the restoration information in the restoration information database. As a result, the same date and time are displayed in the restoration time column of the restoration registration list screen shown in FIG. 5(B). In conjunction with this, the restoration information on the managed elevator list screen shown in FIG. 4 also displays the date and time when the completion button was pressed, and the current status of the managed elevator is changed (updated) from "restore required" to "restoration completed." Then, when the manager presses the "operation permission" button shown on the managed elevator list screen of FIG. 4 using the manager communication terminal X or an operating device operated by the manager, the managed elevator information update means 16 is activated again, and the current status of the managed elevator E1 or the like is changed from "restoration completed" to "normal operation," the "restored" display in the restoration column is changed to the "(new) restoration registration" button, and the restoration information is hidden (-).

[0059] It should be noted that the items shown on the disaster registration list screen shown in FIG. 5(B) are merely examples, and other items may be added, or some items may be omitted.

[0060] <Recovery registration process> The recovery registration process executed by the worker communication terminal W1 or the like includes, for example, a process for registering the person in charge of the recovery work, a process for registering the start of the recovery work, and a process for registering the completion of the recovery work. Each of these registration processes will be described below. On the disaster registration list screen of FIG. 5(B) displayed on the worker communication terminal W1 or the like, a "Respond" button is provided in the column for information about the person in charge of the recovery work (responder), a "Start" button is provided in the column for the start time of the recovery work (response start time), and a "Complete" button is provided in the column for the time the recovery work is completed (recovery time). Specifically, in response to a request for the disaster registration list screen transmitted from one of the worker communication terminals W1 or the like, the disaster registration list providing means 24 transmits the disaster registration list screen to the worker communication terminal W1 or the like. The "Respond" button, "Start" button, and "Complete" button on the disaster registration list screen can be pressed by operating the worker communication terminal W1 or the like.

[0061] The recovery management means 30 included in the elevator management means 10 manages recovery work for the affected management elevator E1, etc. For example, when a worker who has logged in to the elevator information providing system 1 with an ID assigned to him / herself operates the worker communication terminal W1 and presses the "response" button, the recovery management means 30 is started and the worker ID (for example, the worker ID shown in FIG. 5(B)) corresponding to the worker who manages the worker communication terminal W1 is displayed. <w2210>), the date and time when the response button was pressed on the worker communication terminal W1 is registered in the disaster information database and displayed on the disaster registration list screen. Once this process of registering the person in charge of the recovery work is complete, the person in charge (worker) of the recovery work for each managed elevator and the response date and time can be shared through the disaster registration list screen.

[0062] For example, when a worker with worker ID "W2210" arrives at the control elevator E3 (control number "12300003") in Building C and operates the worker communication terminal W1 to press the "Start" button, the date and time of the button press is registered in the damage information database by the recovery management means 30 and displayed on the damage registration list screen. This recovery work start process allows the start information of the recovery work to be shared among the relevant parties (other workers and the manager). Furthermore, after the recovery work on the control elevator E3 in Building C is completed, when the worker operates the worker communication terminal W1 to press the "Complete" button, the date and time of the button press is registered in the damage information database by the recovery management means 30 and displayed on the damage registration list screen. This recovery work completion process allows the completion information of the recovery work to be shared among the relevant parties via the damage registration list screen. After completing the recovery work, the worker checks the disaster registration list screen through the worker communication terminal W1, presses the "Response" button for a nearby management elevator (e.g., management elevator E2) for which a responder has not been determined, becomes responsible for that management elevator, and moves toward that management elevator (e.g., management elevator E2).

[0063] The travel time required for the worker to arrive at the destination may be calculated by travel time calculation means (which is a part of the recovery management means 30) based on the location information of the worker communication terminal W1 in charge of the recovery work and the location information of the management elevator E1 of the destination. In this case, the travel time calculated by the travel time calculation means may be displayed on the disaster registration list screen.

[0064] When the recovery management means 30 registers each item in the damage information database, the display field corresponding to the damage information on the managed elevator list screen in Figure 4 is also updated. For example, when the "Respond" button is pressed, the "Response Status" field on the managed elevator list screen changes from "Not Responding" to "Responding," and when the "Complete" button is pressed, it changes from "Responding" to "Complete." In conjunction with these operations, the managed elevator information update means 16 performs real-time updating of the current information (status) in the elevator information database. That is, when the "Complete" button is pressed, the "Current Status" field on the managed elevator list screen changes from "Restoration Required" to "Restoration Completed," and when the "Operation Permitted" button is pressed, it changes from "Restoration Completed" to "Normal Operation."

[0065] In the above example, the worker personally selects the control elevator for which the recovery work will be performed. Alternatively, the recovery responder management means 32 may automatically determine the person responsible for the recovery work on the control elevator. The recovery responder management means 32 determines the assignment of each control elevator to which each worker should perform the recovery work and the travel route, etc., based on the current location information of each worker communication terminal W1, the location information of each unrestored control elevator, and the damage information of each unrestored control elevator. In this case, the recovery responder management means 32 may determine the location of the next control elevator to be responsible for recovery based on the travel time for each surrounding control elevator calculated by the travel time calculation means, for example, or may determine multiple travel routes for moving between multiple control elevators in order and select the one with the shortest total travel time from the multiple travel routes to determine the location of the next control elevator to be responsible for recovery. In either case, it is preferable for the recovery responder management means 32 to determine the assignment and travel route, etc., from the perspective of quickly completing the recovery work for all registered damaged control elevators. The determined content here is notified to each of the worker communication terminals W1 and the like.

[0066] Then, the recovery responder management means 32 in the elevator management means 10 may analyze the progress of the recovery work of each worker in real time, triggered by the timing when the "Start" button and the "Complete" button are pressed, and change the assignment of each control elevator (e.g., control elevator E1, etc.) to which each worker should respond to the recovery work, the movement route, etc. In this case, it is preferable that the contents of this change are notified to each of the worker communication terminals W1, etc.

[0067] <Disaster mode setting process> The elevator information system 1 has a mode setting means 34 in function block A that sets either "normal mode" or "disaster mode" for each pre-set area based on whether a disaster has occurred and the location of the disaster. The disaster mode is a mode that is set for an area that includes the location of the disaster when a disaster occurs. The normal mode is a mode that is set for an area where no disaster has occurred or where the disaster has subsided and recovery work has been completed for all controlled elevators that were damaged when the disaster occurred.

[0068] For example, when an operator and / or a manager presses the mode setting button on the elevator management screen shown in FIG. 3(A) using the manager communication terminal X or the like, the mode setting means 34 is activated, and the screen transitions to the first region selection screen shown in FIG. 6(A). The first region selection screen has region buttons corresponding to each region set in advance. In this embodiment, the region units on the first region selection screen are set in prefecture units, so prefecture buttons are provided. However, this is just an example, and region units divided by other criteria may also be used. Note that the authority to set each mode may be limited to only the manager, but the following description will be given assuming that operators also have the authority to set modes.

[0069] For example, when any button on the first region selection screen is pressed using the administrator communication terminal X or the like, the screen transitions to the second region selection screen shown in Fig. 6(B), and detailed region buttons for units into which the region on the first region selection screen is further divided, and a disaster mode button are displayed. In this embodiment, the detailed region units on the second region selection screen are set to city / town / village units within prefectures, but this is just an example, and detailed region units divided by other criteria may also be used.

[0070] For example, when the "Saitama Prefecture" button on the first region selection screen in Fig. 6(A) is pressed using the administrator communication terminal X or the like, the screen transitions to the second region selection screen in Fig. 6(B), where buttons for cities, towns, and villages belonging to "Saitama Prefecture" are prepared. For example, when "Ageo City" is selected on the second region selection screen using the administrator communication terminal X and the disaster mode button is pressed, "Ageo City" is set to disaster mode by the mode setting means 34.

[0071] Incidentally, the unit of detailed area for which the mode can be set can be set according to the area. For example, if the area unit is large even within "Ageo City," it can be set to a smaller administrative district unit. Also, if the area unit is small within "Ageo City," it can be set to a wide area that combines multiple administrative districts. Also, it is possible to set the disaster mode by area button on the first area selection screen, in which case all detailed areas under that area button will simultaneously enter disaster mode.

[0072] The first and second area selection screens are merely examples, and other screens that allow selection of an area to be set to disaster mode are also within the scope of the present invention. For example, the area to be set to disaster mode may be narrowed down by keyword search. In this embodiment, for example, when the mode setting button on the elevator management screen shown in FIG. 3(A) is pressed using the manager communication terminal X or the like, the mode setting means 34 is activated and the screen transitions to the search screen shown in FIG. 6(C). The search screen is provided with an input form for inputting keywords related to addresses, etc. When keywords related to addresses, etc. are input into the input form using the manager communication terminal X or the like and the search button is pressed, the search means performs a search process including the keywords, and the screen transitions to the search result screen shown in FIG. 6(D). When the corresponding area is selected using the manager communication terminal X or the like and the disaster mode button is pressed on the search result screen shown in FIG. 6(D), "Ageo City" is set to disaster mode by the mode setting means 34. Here, a two-level area selection configuration is illustrated using the first and second area selection screens, but it may be one level or three or more levels.

[0073] <List of disaster mode areas (disaster mode cancellation)> For example, when the "Disaster Mode Management" button on the elevator management screen shown in FIG. 3(A) is pressed using the manager communication terminal X or the like, the disaster mode management means 36 of the function block A is activated, and the screen transitions to the disaster mode area list screen shown in FIG. 7(A). The disaster mode area list screen displays a list of areas set to disaster mode, and a "Normal Mode" button is provided for each area. When the normal mode button for the corresponding area is pressed using the manager communication terminal X or the like, the mode setting means 34 is activated, and the screen transitions to the confirmation screen shown in FIG. 7(B). The confirmation screen displays a final confirmation message asking whether it is OK to set the corresponding area to normal mode. When the "Yes" button is pressed on the confirmation screen using the manager communication terminal X or the like, the mode setting means 34 cancels the disaster mode for the corresponding area and sets it to normal mode.

[0074] This regional information and information regarding the normal mode and disaster mode for each region are stored in the regional database of DB server 2. It is also desirable that the elevator information database also stores information regarding the relationship between the registered managed elevator and the region to which it belongs.

[0075] <Facility information acquisition process> The elevator information providing system 1 has a facility information database in the DB server 2. As shown on the facility information list screen in Fig. 8, the facility information database stores facility information such as a management number assigned to the facility according to a preset rule, the name of the facility, the type of the facility, the address of the facility, location information of the facility (not shown), the date and time of facility information update, and detailed information about the facility. Examples of facility types include hospitals and evacuation shelters. Examples of location information include the latitude and longitude of the facility. Examples of detailed information about the facility include, for example, information about whether a hospital has an emergency department and the number of hospital beds, and information about the maximum number of people that an evacuation shelter can accommodate.

[0076] The elevator information providing system 1 has, in functional block A, a facility information acquiring means 38, a data format determining means 39, a data format converting means 40, a facility information registering means 41, a facility information update managing means 42, and an information acquisition destination list providing means 43. These functions are preferably installed as programs in the information acquisition server 4 shown in FIG.

[0077] The facility information acquisition means 38 connects to an external public server 5 or the like to acquire (download) facility information. The data format determination means 39 determines whether the data format of the facility information acquired (downloaded) from the external public server 5 or the like can be registered in the facility information database. If the data format determination means 39 determines that the data format of the facility information acquired (downloaded) from the external public server 5 or the like cannot be registered in the facility information database, the data format conversion means 40 converts the data format of the facility information acquired (downloaded) from the external public server 5 or the like into a unified data format that can be registered in the facility information database. The facility information registration means 41 registers (saves) in the facility information database the facility information that the data format determination means 39 determines can be registered in the facility information database, or the facility information that the data format conversion means 40 converts into a data format that can be registered in the facility information database. Note that if it is known in advance that the data format that can be registered in the facility information database matches the data format of the facility information acquired (downloaded) from the external public server 5 or the like, the data format determination means 39 and the data format conversion means 40 may be omitted. The facility information update management means 42 periodically activates the facility information acquisition means 38, the data format determination means 39, the data format conversion means 40, and the facility information registration means 41 to update the facility information stored in the facility information database to the latest information.

[0078] The facility information may be open data on facility information that has been made public by public organizations such as the national government or municipalities, or private organizations, for secondary use. Examples of open data on facility information include designated emergency shelter data and medical institution data stored by the Ministry of Land, Infrastructure, Transport and Tourism on a public server 5, etc. However, the open data is not limited to this, and may also include other types of data (for example, public facilities, AED installation locations, public toilets, convenience stores, disaster risk area data, disaster warning data, disaster weather data, etc.).

[0079] <Database to acquire> The information acquisition server 4 has a database of information sources. When the "Information Source List" button in FIG. 3 is pressed using the administrator's communication terminal X or the like, the information source list providing means 43 is activated, transitioning to the information source list screen shown in FIG. 9, where information in the database can be viewed. The database stores information such as a management number assigned to the information source according to preset rules, the type of information published on the information source's public server 5 or the like, the publisher of the information source, the public server address of the information source (the public server name of the information source), the target (setting) area, the automatic update timing, and the time of the last update. As shown in FIG. 9, management number "91000001" corresponds to emergency shelter information published by the Ministry of Land, Infrastructure, Transport and Tourism, management number "91000002" corresponds to medical institution information published by the Ministry of Land, Infrastructure, Transport and Tourism, management number "91000003" corresponds to public restroom information published by organization A, and management number "91000004" corresponds to convenience store information published by organization B.

[0080] Note that the information registered in the information source database (information source list screen) is not limited to the above, and other items may be added. Also, the specific examples of information sources described above are merely examples, and other information that other organizations make public through their servers may be used.

[0081] The target (set) region on the information acquisition destination list screen is the region from which information is acquired. On the information acquisition destination list screen shown in FIG. 9, the target (set) region is displayed as "Nationwide" for the management numbers "91000001" and "91000002," as "Tokyo" for the management number "91000003," and as "Saitama" for the management number "91000004." This means, for example, that the information corresponding to the management number "91000001" indicates that emergency shelter information throughout Japan is the region from which information is acquired; the information corresponding to the management number "91000002" indicates that medical institution information throughout Japan is the region from which information is acquired; the information corresponding to the management number "91000003" indicates that public restroom information in Tokyo is the region from which information is acquired; and the information corresponding to the management number "91000004" indicates that convenience store information in Saitama Prefecture is the region from which information is acquired.

[0082] A "Change Region" button is provided in the target (setting) region column on the information acquisition destination list screen shown in FIG. 9. When the "Change Region" button is pressed using the administrator communication terminal X or the like, the facility information update management means 42 is activated, and the screen transitions to the target (setting) region selection screen shown in FIG. 10(A). In FIG. 10(A), the entire country and each prefecture are available as target (setting) region selection options. Here, when the administrator communication terminal X or the like presses "Nationwide" to deselect it, and then presses, for example, "Tokyo" or "Saitama Prefecture" to select it, and then presses the confirm button, the screen transitions to the final confirmation screen shown in FIG. 10(B). When the "Yes" button is pressed on the final confirmation screen, the target (setting) regions of the acquisition destination database become "Tokyo" and "Saitama Prefecture."

[0083] The automatic update timing of the information acquisition destination list screen is the timing at which information is automatically updated. For example, for management number "91000001" on the information acquisition destination list screen shown in Figure 9, the automatic update timing is 2:00 PM on the 5th of every month. This means that the emergency shelter data list corresponding to management number "91000001" is obtained at 2:00 PM on the 5th of every month. The other management numbers "91000002" to "91000004" can also be explained in a similar way.

[0084] Furthermore, a "Date and Time Setting" button is provided in the automatic update timing field on the information acquisition destination list screen shown in FIG. 9. When the "Date and Time Setting" button is pressed using the administrator communication terminal X or the like, the facility information update management means 42 is activated, and the screen transitions to the automatic update date and time setting screen shown in FIG. 11(A). In FIG. 11(A), the automatic update date and time setting screen provides an input form for the automatic update date and time. The input form includes settings for the monthly interval and the date and time, but these settings are merely examples, and settings based on other criteria may also be used. Here, when the desired monthly interval and date and time are entered into the input form using the administrator communication terminal X or the like and the OK button is pressed, the screen transitions to the final confirmation screen shown in FIG. 11(B). When the "Yes" button is pressed on the final confirmation screen, the automatic update timing of the acquisition destination database is updated to the contents entered in the input form.

[0085] The last update time on the information source list screen displays the date and time of the most recent update of the corresponding information in the facility information database. A "Manual Update" button is provided in the last update time field on the information source list screen shown in Fig. 9. Pressing the "Manual Update" button using the administrator communication terminal X or the like activates the facility information update management means 42, which then activates the facility information acquisition means 38 and the data format conversion means 40, thereby updating the facility information stored in the facility information database to the latest information. For management number "91000002" on the information source list screen shown in Fig. 9, the last update date and time differs from the automatic update timing, indicating that the facility information stored in the facility information database was updated to the latest information by pressing the "Manual Update" button at a time different from the automatic update timing.

[0086] <Modification of facility information acquisition> In the above-mentioned acquisition destination database, information about the public server 5, etc. (type of information, publisher of the information acquisition destination, public server address of the information acquisition destination), target (set) area, and automatic update timing were registered for each public server. Then, at the registered target (set) area and automatic update timing, the facility information update management means 42 activated the facility information acquisition means 38 and data format conversion means 40 to acquire facility information from the public server 5, etc., and update the facility information stored in the facility information database to the latest information. Other modes of acquiring facility information will be described below.

[0087] For example, when the facility information acquisition button on the elevator management screen shown in Fig. 3(A) is pressed using the manager communication terminal X or the like, the facility information update management means 42 is started and the screen transitions to the facility information acquisition setting screen shown in Fig. 12(A). The facility information acquisition setting screen has an automatic update setting button and a manual acquisition button.

[0088] The automatic update setting button is used to set conditions for automatically updating facility information stored in the facility information database. Examples of conditions include the information acquisition source and the automatic update timing. For example, pressing the automatic update setting button on the administrator communication terminal X transitions to an automatic update region selection screen (see FIG. 12(B)). The automatic update region selection screen provides multiple region buttons. Each region button is associated with acquisition source information including the network address of the public server 5 or the like where open data related to that region is stored. Examples of acquisition source information include the type of information made public on the public server 5 or the like from which the information is acquired, the publisher of the information source, and the public server address of the information source (the name of the public server from which the information is acquired) (see FIG. 9). One or more pieces of acquisition source information may be associated with each region. Each region here matches the area registered in the target (set) region of the acquisition source database (see FIG. 9).

[0089] In this embodiment, the update region is set to all of Japan and each prefecture, and the update region selection screen shown in Figure 12 (B) provides a nationwide button and a prefecture button. Note that the representation of the acquisition destination on the update region selection screen may be based on other criteria rather than administrative divisions.

[0090] For example, when "Nationwide" is selected and a decision button is pressed using the administrator communication terminal X, etc., the screen transitions to the final confirmation screen shown in Fig. 112(C). When a "Yes" button is pressed using the administrator communication terminal X, etc., the screen transitions to the update timing setting screen shown in Fig. 13(A).

[0091] The update timing setting screen shown in FIG. 13(A) is provided with an input form for the update timing. Note that the input form shown in FIG. 13(A) includes settings related to the monthly interval and the date and time, but these settings are merely examples and may be set based on other criteria. Here, when the desired monthly interval and date and time are input into the input form using the administrator communication terminal X or the like and the decision button is pressed, the screen transitions to the final confirmation screen shown in FIG. 13(B). When the "Yes" button is pressed on the final confirmation screen, the automatic update timing of the acquisition destination database becomes the content input into the input form. This setting is reflected in the acquisition destination database as shown in FIG. 9. Thereafter, the facility information acquisition means 38 accesses the corresponding public server 5 or the like and automatically acquires (downloads) open data related to facility information according to the set region and update timing.

[0092] The manual acquisition button on the facility information acquisition setting screen shown in Fig. 12(A) is for manually acquiring facility information stored in the facility information database. When the manual acquisition button is pressed using the administrator communication terminal X or the like, the screen transitions to the manual acquisition area selection screen shown in Fig. 14(A). The manual acquisition area selection screen may have the same content as the automatic update area selection screen, or it may have different content.

[0093] In this embodiment, the manual acquisition region selection screen shown in FIG. 14(A) also provides region buttons corresponding to each region, both nationwide and for predetermined regions. For example, when "Tokyo" and "Saitama" are selected using the administrator communication terminal X or the like and a confirm button is pressed, the screen transitions to the confirmation screen shown in FIG. 14(B). When the "Yes" button is pressed using the administrator communication terminal X or the like, the facility information acquisition means 38 accesses the corresponding public server 5 or the like based on the acquisition destination information associated with "Tokyo" and "Saitama" registered in the acquisition destination database, and acquires (downloads) open data related to facility information. Note that the region representation on the manual acquisition region selection screen may be based on other criteria rather than administrative divisions.

[0094] The manual acquisition area selection screen may also be configured as a search screen shown in Fig. 14(C). The search screen has an input form for inputting keywords related to addresses, etc. When a keyword related to an address, etc. is input into the input form using the administrator communication terminal X, etc., and a search button is pressed, the search means performs a search process including the keyword, and the screen transitions to a search result screen shown in Fig. 14(D). When a corresponding acquisition destination button is selected and a decision button is pressed using the administrator communication terminal X, etc., on the search result screen shown in Fig. 14(D), the facility information acquisition means 38 accesses the corresponding public server 5, etc., based on the acquisition destination information linked to, for example, "Tokyo," and automatically acquires (downloads) open data related to facility information.

[0095] In the above example, facility information is acquired from public servers 5, etc. linked to a region based on the region, but this is not limited to this. A category selection screen (not shown) may be added that allows selection of categories other than region, so that other categories (information on medical institutions, disaster information, clothing, food, housing, and government offices) can be added to the "region" based on the region, or other categories can be used instead of region. Categories include, for example, information type and target (set) region, and are registered in the acquisition destination database for each public server as information linked to the public server 5, etc. Categories are then displayed, for example, in the information type column and target (set) region column of the information acquisition destination list screen shown in FIG. 9. When multiple categories are selected, facility information is acquired from public servers 5, etc. linked to the selected multiple categories. For example, if "Tokyo" is selected as the region category and "medical institution" as the type category, all public servers 5, etc. with the target (set) region of "Tokyo" and the information type of "medical institution" are targeted for information acquisition.

[0096] In this embodiment, in order to select a public server 5, etc. as the source of information, the public server 5, etc. may be selected directly, or a public server 5, etc. linked to a category may be selected through selection of a category or a keyword search representing the category.

[0097] The open data related to facility information acquired via the automatic acquisition setting button and the manual acquisition button is converted by the data format conversion means 40 and then registered in the facility information database. The facility information acquisition means 38 or the data format conversion means 40 may check the difference between the already registered facility information and the open data related to newly acquired facility information, and update and save only the updated or newly added part in the facility information database.

[0098] Furthermore, it is preferable that the data registered in the facility information database has a unified data arrangement and is a file in a predetermined format (for example, CSV format). On the other hand, the open data held on each public server may be configured in various arrangements and various data formats (including language data). For this reason, the data format conversion means 40 converts the data format of each piece of open data acquired by the facility information acquisition means 38 into a standard (unified) data format dedicated to the facility information database.

[0099] <Map generation process> As shown in FIG. 2(B), the elevator information providing system 1 has, in functional block A, a facility information extraction means 44, an elevator information acquisition means 46, a worker information acquisition means 48, and a map screen generation means 50. These functions are preferably installed as programs in, for example, the DB server 2. The facility information extraction means 44 acquires facility information in the surrounding area centered on the requested address (location information) from the facility information database of the DB server 2. The surrounding area has a predetermined area range, and the same applies hereinafter.

[0100] The elevator information acquisition means 46 acquires managed elevator information for the surrounding area centered on the requested address (location information) from the elevator information database. The worker information acquisition means 48 acquires information about workers (worker names or IDs, location information of the worker communication terminals W1, etc.) located in the surrounding area centered on the requested address (location information) from the worker information database of the DB server 2. The worker information database is managed by the worker information management means 52. In the worker information database, worker information including real-time location information of the worker communication terminals managed by the workers is registered and updated for each worker. The worker information management means 52 acquires information from location information identification devices such as GPS incorporated in the worker communication terminals W1, etc. from the worker communication terminals in real time, and the real-time location information of the worker communication terminals is registered and updated in real time in the worker information database.

[0101] The map screen generation means 50 generates a map screen in which facility information is superimposed on a surrounding area centered on an address (current location information) requested from the user communication terminal U1, the manager communication terminal X, the worker communication terminal W1, etc. The facility information is displayed at a position on the map screen corresponding to the location information of the facility. Furthermore, the map screen may superimpose not only the facility information acquired by the facility information extraction means 44 but also at least one of the control elevator information acquired by the elevator information acquisition means 46 and the worker information acquired by the worker information acquisition means 48. The control elevator information and the worker information are displayed as elevator symbols and worker symbols at positions on the map screen corresponding to the location information. Each control elevator information may include the name or identification information (ID) of the worker in charge of recovery, and / or time-related information such as the predicted arrival time of the recovery worker derived by the travel time derivation means. Each worker information may include the location of the next control elevator that will be responsible for recovery, which is derived by the recovery control elevator derivation means or selected independently, and the travel time and predicted arrival time to reach the control elevator, which are derived by the travel time derivation means.

[0102] When the map display button on the elevator management screen shown in FIG. 3(A) is pressed using the manager communication terminal X or the like, the map screen generation means 50 is activated, and the screen transitions to the search screen shown in FIG. 15(A). The search screen is provided with an input form for inputting keywords related to the address or the management number of the managed elevator E1 or the like. Note that in the elevator information database, the management number is registered in association with the address corresponding to the managed elevator E1 or the like, so inputting the management number can be considered as inputting the address corresponding to the managed elevator E1 or the like. For this reason, the input form may also include input of keywords related to the address (for example, building name, area name).

[0103] When a user inputs a keyword into the input form using the manager communication terminal X or the like and presses the enter button, the facility information extraction means 44, elevator information acquisition means 46, worker information acquisition means 48, and map screen generation means 50 are activated, and facility information, managed elevator information, and worker information for the surrounding area centered on the corresponding address (location information) are acquired from the elevator information database, facility information database, and worker information database. The map screen generation means 50 then acquires map data for the address (location information) corresponding to the search from an external map data server, for example, using an API (Application Programming Interface). Furthermore, the map screen generation means 50 generates a map screen shown in FIG. 15(B) in which the above information acquired by the facility information extraction means 44, elevator information acquisition means 46, and worker information acquisition means 48 is superimposed on the corresponding positions on the map, and displays the map screen on the screen. 15(B) shows five (with control numbers) control elevator displays 910, two evacuation shelter displays 920, two hospital displays 930, and three worker displays 940, all of which are superimposed on a map. When a click or touch operation is performed on the control elevator display 910, the evacuation shelter display 920, the hospital display 930, or the worker display 940 using the manager communication terminal X or the like, detailed information about each display may be displayed separately on the monitor by a pop-up or the like. Note that the map screen generating means 50 does not need to include worker information and information about other control elevators in the vicinity on the map screen.

[0104] When a drag operation or pan operation is performed on the map screen using the administrator communication terminal X or the like, the area of ​​the map displayed on the map screen changes depending on the amount of movement of the pointer during the drag operation or the amount of movement during the pan operation. A drag operation refers to the operation of moving an object by moving the cursor while holding down a specific button on a mouse or other operating device. A pan operation refers to the operation of pressing a finger on the screen and moving the finger in parallel back and forth or left and right. The map displayed on the map screen can be enlarged by rotating the mouse wheel in one direction or by pinching out two fingers placed apart on the touch panel so that they move apart, and can be reduced by rotating the mouse wheel in one direction or by pinching in two fingers placed apart on the touch panel so that they move closer together.

[0105] As described above, the DB server 2 holds information on the control elevator E1, etc., facility information, and worker information, and manages each piece of information in real time. Next, the function block B provided to the user communication terminal U1, etc. will be described below.

[0106] <Function Block B Provided to User Communication Terminals U1 to U4> <Generation and update of primary provision information> The elevator information providing system 1 generates and transmits first provision information to the user communication terminal U1 or the like in response to a first acquisition request from the user communication terminal U1 or the like via the web server 3. The first acquisition request is a request to acquire the first provision information. The first provision information includes information about the current status of the elevator. Specifically, as shown in the user interfaces of FIGS. 16(A) to 16(D) arranged in chronological order, the first provision information includes, for example, message information such as "Restoration request accepted," "Responding worker selected," "Restoration work started," and "Restoration work completed" according to the current status of the corresponding managed elevator, as well as the time at which the information was registered in the disaster information database (elevator information database). The first provision information may also include message information about the current status of the worker in charge of the managed elevator E1 or the like, such as "Worker on the move," "Worker arrived at the site," and "Worker left the site."

[0107] The above-described first provision information is generated for each of the control elevators E1, etc. registered in the elevator information database. The first provision information generation means 100 in function block B of Fig. 2 generates the first provision information in cooperation with the facility information extraction means 44, elevator information acquisition means 46, and worker information acquisition means 48 in function block A. The first provision information generation means 100 is preferably performed by the web server 3. A program corresponding to the first provision information generation means 100 is installed in the web server 3.

[0108] Furthermore, the information registered in the elevator information database is updated by the elevator management means 10 (management elevator information update means 16) of function block A. When the information registered in the elevator information database is updated by the elevator management means 10 (management elevator information update means 16), the first provision information generation means 100 updates the content of the first provision information in conjunction with the update operation. It is preferable that the content of the first provision information be updated in real time by the first provision information generation means 100.

[0109] For example, when the elevator information database in FIG. 4 is updated from a state of "recovery request accepted (current state: recovery required, and response state: not yet responded)" to a state of "responding worker determined (current state: recovery required, and response state: responding)" in which a responding worker has been determined, the elevator information acquisition means 46 passes the information to the first provision information generation means 100, and the first provision information generation means 100 updates the message field of the first provision information from "recovery request accepted" to "responding worker determined," as shown in FIGS. 16(A) and (B). Furthermore, when the elevator information database in FIG. 4 is updated to a status of "recovery work started (current status: restoration required, and response start time: time recorded)" and then updated to a status of "recovery work completed (current status: restoration required, and restoration time: time recorded)," the elevator information acquisition means 46 passes the information to the first information to be provided generation means 100, and the first information to be provided generation means 100 updates the message field of the first information to be provided to "recovery work started" and then "recovery work completed," as shown in FIGS. 16(C) and 16(D). The first information to be provided generation means 100 may select and generate optimal sentences for these messages by referring to the elevator information database and the disaster information database. The optimal sentences may also be prepared in advance.

[0110] <Transmission process of first provision information> The first provision information generated or updated by the first provision information generation means 100 is transmitted by the first provision information transmission means 102 to the user communication terminal U1 or the like that transmits the first acquisition request. The first provision information transmission means 102 is preferably implemented by the WEB server 3. A program corresponding to the first provision information transmission means 102 is installed on the WEB server 3. For example, a case will be described in which the first provision information generation means 100 generates screen data (hereinafter referred to as first provision screen data) that displays the first provision information for each managed elevator, and the first provision information generation means 100 transmits the screen data to the user. Note that, as an example, the first provision screen data may have a user interface as shown in Figs. 16(A) to 16(D).

[0111] The first provision information generating means 100 places the first provision screen data, for example, at a network address in the WEB server 3 that is accessible from the outside via a communication line. The first provision screen data is placed at a different network address for each managed elevator. An example of the network address is a WEB page address (URL: Uniform Resource Locator).

[0112] The user communication terminal U1 and the like are equipped with a viewing means that transmits a request to acquire screen data of a website over the network, receives the screen data provided in response to the acquisition request, and displays it on the display screen for viewing. Examples of the viewing means include software such as a browser.

[0113] To acquire the first provided screen data, a first acquisition request must be sent to the address (URL) from the user communication terminal U1, etc. The first acquisition request is sent to the WEB server 3 of the elevator information provision system 1 by inputting the network address into a browsing means such as a browser of the user communication terminal U1, etc., and performing a send operation.

[0114] Network addresses such as web addresses can be converted into, for example, QR codes (registered trademark). If the user communication terminal U1 or the like is configured as a camera-equipped terminal and a QR code (registered trademark) is displayed near each managed elevator, the user can easily transmit the network address (first acquisition request) to the WEB server 3 of the elevator information system 1 by reading the QR code (registered trademark) with the camera-equipped terminal. Note that the camera-equipped terminal is assumed to be installed with QR code (registered trademark) reading means that decodes the contents of the QR code (registered trademark) and displays the network address as a link on its own screen. Selecting the link display transmits the network address (first acquisition request). The QR code (registered trademark) may also be printed on a medium such as paper and affixed to the interior wall of the car of the managed elevator or to the wall of a building near the boarding gate. Similarly, a QR code (registered trademark) image may be digitally displayed on a display inside the car of the managed elevator or on a display near the boarding gate. That is, each QR code (registered trademark) is assigned an address (URL) that can identify the nearby elevator to be managed.

[0115] The first provision information transmitting means 102 receives the first acquisition request and provides (transmits) first provision screen data corresponding to the first acquisition request to the user communication terminal U1 or the like that transmitted the first acquisition request (first acquisition request transmitting user communication terminal). When the user communication terminal U1 or the like (first acquisition request transmitting user communication terminal) receives the first provision information provided via the QR code (registered trademark), it can view the first provision information related to the target managed elevator through viewing means such as a browser.

[0116] In the above method, as time passes, updates to the first provided screen data can be confirmed by sending a first acquisition request via the user communication terminal U1, etc., each time the user wishes to check the contents of the first provided screen data.

[0117] However, the first provision information transmitting means 102 may be configured to update the first provision screen data in a push format for the user communication terminal U1 etc. once connected to the WEB server 3. This point will be explained below. The user communication terminal U1 etc. may have a transmitting / receiving means that can transmit and receive messages with others using the user's identification information based on a predetermined standard for transmitting and receiving messages. Examples of the transmitting / receiving means include a message transmitting / receiving app or an email transmitting / receiving app used in a message exchange service such as LINE (registered trademark). However, the present invention is not limited to these and other message transmitting / receiving apps may also be used. Examples of the identification information include a registered ID, an email address, a telephone number, etc.

[0118] Once the first provision information transmitting means 102 can acquire the user's identification information used by the transmitting / receiving means, the first provision information transmitting means 102 can thereafter use the identification information to push-transmit the first provision information to the user communication terminal U1, etc., without transmitting a first acquisition request through the user communication terminal U1, etc. In particular, it is preferable that the first provision information transmitting means 102 transmits the latest first provision information to the identification information every time the first provision information generating means 100 updates the first provision information. This allows the user to acquire the latest first provision information in real time.

[0119] As a means for acquiring identification information, functional block B in FIG. 2 includes first identification information acquisition means 104 or second identification information acquisition means 106. As shown in FIG. 17(A), the first identification information acquisition means 104 displays an input form for an identification number in the first provided screen data and receives identification information transmitted from the user communication terminal U1 or the like through this first provided screen data. As shown in FIG. 17(B), the second identification information acquisition means 106 displays an "ID federation" button in the first provided screen data. When the "ID federation" button is pressed on the user communication terminal U1 or the like, the identification information is provided to the second identification information acquisition means 106 by the operation of an API provided by the message exchange service. Furthermore, while an input form and an ID federation button are exemplified here, the present invention is not limited thereto, and a QR code (registered trademark) for ID federation may be written alongside the QR code (registered trademark) for transmitting the first provided screen data.

[0120] <Report processing for the affected control elevator> In the event of a disaster, a person (user) near the managed elevator E1 or the like can know whether an abnormality has occurred in the managed elevator E1 or the like due to its malfunction. Furthermore, some managed elevators E1 or the like may be outdated elevators that cannot be remotely monitored for abnormal conditions. Furthermore, in the event of a disaster, it is expected that many managed elevators, including the managed elevator E1, may simultaneously experience abnormalities. Therefore, if a direct call is made to the manager of the managed elevator E1 or the like, telephone lines may become overloaded, resulting in a delay in reporting the disaster situation. For this reason, the elevator information system 1 includes, in functional block B of Figure 2, a disaster report receiving means 114 that can obtain disaster information from a person who has detected an abnormality in the managed elevator E1 or the like. However, if the disaster report receiving means 114 receives all disaster information even when no disaster has occurred, unnecessary report information may be received, causing confusion for the person managing the elevator information system 1. In consideration of the above, in this embodiment, it is preferable that the disaster report receiving means 114 is configured to be able to receive only disaster reports corresponding to the controlled elevators belonging to the area set to disaster mode by the mode setting means 34. Therefore, in order to determine the mode set by the mode setting means 34 of the functional block A, the functional block B has a determination means 108. When the determination means 108 receives a first acquisition request for the first provision information of the controlled elevator E1, etc. transmitted from the user communication terminal U1, etc., it determines the type of mode (either disaster mode or normal mode) set for the area to which the controlled elevator E1, etc. corresponding to the first acquisition request (the elevator responding to the first acquisition request) belongs at that time, and further determines whether the controlled elevator E1, etc. is registered as a disaster elevator in the elevator information database.

[0121] When the discrimination means 108 determines that the mode setting means 34 has set the mode to disaster mode and that the management elevator E1 etc. corresponding to the first acquisition request (elevator corresponding to the first acquisition request) has not yet been registered as a disaster in the elevator information database, the first provision information transmission means 102 provides (transmits) the disaster information notification screen shown in Figure 18(A) to the user communication terminal U1 etc. that sent the first acquisition request (first acquisition request sending user communication terminal) instead of the screens of Figures 16 and 17.

[0122] The disaster information reporting screen shown in FIG. 18(A) has an "Elevator stopped" button and a "Person trapped" button. When either button is pressed on the user communication terminal U1 or the like, the screen transitions to the telephone number input screen shown in FIG. 18(B). When the user inputs a contactable telephone number into the telephone number input form on the user communication terminal U1 or the like and presses the "Request contact" button, the above information (input contents) is sent to the DB server 2, and the screen transitions to the reception completion screen shown in FIG. 18(C). As a result, the reporting of the damage to the control elevator E1 or the like and the request for restoration are completed, and this information (input contents) is received by the disaster report receiving means 114. Note that the contents displayed on each of the series of screens related to the above-mentioned disaster reporting are merely examples, and other contents may be used as long as they are sufficient to report the damage.

[0123] The contents of the damage information of the managed elevator E1, etc. received by the damage report receiving means 114 are registered in the damage report database of the DB server 2 and can be viewed by the manager communication terminal X. The manager who has viewed the information calls the reporter using the phone number obtained through the damage information report screen, and confirms by voice call whether the contents of the damage information of the managed elevator E1, etc. are correct. After it is determined that there is no problem with registering the damage, a new damage registration is made for the managed elevator E1, etc., as explained in <New damage registration>.

[0124] When the determination means 108 determines that the target area is set to disaster mode and that the management elevator E1 etc. corresponding to the first acquisition request (the elevator responding to the first acquisition request) has already been registered as a disaster in the elevator information database, the first provision information transmission means 102 is activated and provides (transmits) the first provision information of Figures 16 and 17 to the user communication terminal U1 etc.

[0125] When the determination means 108 determines that the target area is set to normal mode, the normal mode message sending means 112 is activated and provides (sends) a screen including a normal mode message shown in Fig. 18(D) to the user communication terminal U1 etc. that sent the first acquisition request (first acquisition request sending user communication terminal). The screen including the normal mode message includes both displays that, in normal mode, the elevator information providing system 1 does not accept disaster reports and that disaster information is only accepted by telephone, but is not limited to this and may include other information.

[0126] <Generation and update of second provision information> The elevator information providing system 1 generates and transmits second information to be provided to the user communication terminal U1 or the like in response to a second acquisition request from the user communication terminal U1 or the like. The second acquisition request is a request to acquire the second information to be provided. The second information to be provided is a screen including facility information of facilities located in the surrounding area of ​​the control elevator E1 or the like. For example, as shown in FIG. 19, the second information to be provided is preferably a map screen including facility information of facilities located in the surrounding area of ​​the control elevator (control number "12300004" in FIG. 19) corresponding to the second information to be provided. On the map screen, for example, it is preferable that an indication regarding the control elevator and an indication regarding the facilities are displayed at corresponding positions on the map, and more preferably, an indication regarding the workers responsible for recovery is further added at corresponding positions on the map. On the map screen shown in FIG. 19, a control elevator indication 910 (with a control number), an evacuation shelter indication 920, a hospital indication 930, and a worker indication 940 are displayed at corresponding positions on the map. Note that the facilities may include types of facilities other than evacuation shelters and hospitals. The control elevator display 910 preferably includes time-related information, such as the predicted arrival time of the recovery worker, derived by the travel time derivation means. Furthermore, the control elevator display 910 may be configured so that the time-related information is displayed in a pop-up display by clicking or touching the control elevator display 910. The worker display 940 may display the travel time of the worker until he or she arrives at the next elevator, derived by the travel time derivation means.

[0127] The second information to be provided as described above is generated for each elevator registered in the elevator information database by the second information to be provided generating means 120. The second information to be provided generating means 120 generates the second information to be provided in cooperation with the facility information extracting means 44, elevator information acquiring means 46, worker information acquiring means 48, and map screen generating means 50 in function block A. In other words, the second information to be provided generating means 120 acquires (downloads) map data provided by an external map data server based on the location information of the controlled elevator identified by the QR code (registered trademark), and generates a map screen in which a display of the controlled elevator and a display of the facilities are superimposed on a map of the area surrounding the controlled elevator.

[0128] More specifically, the second information to be provided generating unit 120 generates a map screen so that the controlled elevator that is the target of the second acquisition request is located at the center of the map screen. The second information to be provided generating unit 120 also superimposes on the map screen facility displays included in the map screen. Examples of facility types include evacuation shelters and hospitals that are necessary in the event of a disaster. The second information to be provided generating unit 120 preferably automatically or manually sets the scale of the map so that pre-set facilities (e.g., evacuation shelters and hospitals) are always included on the map screen. For example, if the controlled elevator that is the target of the second acquisition request is far from the facilities in the surrounding area and the pre-set basic scale of the map screen is insufficient to display the pre-set type of facility, the second information to be provided generating unit 120 is configured to change the scale of the map screen to generate a map screen that displays at least one facility display of the pre-set type.

[0129] Furthermore, if there are other control elevators located in the surrounding area, it is preferable that the map screen also displays the other control elevators and their current statuses. It is also preferable that the map screen also displays the current location of the worker. For this reason, it is preferable that the second information to be provided generating means 120 also reference the worker information database to generate the map screen. In this sense, the second information to be provided generating means 120 cooperates with the facility information extraction means 44 to extract facility information for the surrounding area centered on the control elevator corresponding to the second information to be provided from the facility database, cooperates with the elevator information acquisition means 46 to acquire control elevator information for the corresponding surrounding area from the elevator information database, and cooperates with the worker information acquisition means 48 to acquire information on workers currently located in the corresponding surrounding area from the worker information database.

[0130] Furthermore, the information registered in the elevator information database is updated by the elevator management means 10 (managed elevator information update means 16). The information registered in the facility information database is updated by the facility information update management means 42. When the information registered in the elevator information database is updated, or when the information registered in the facility information database is updated, the second information to be provided generation means 120 updates the content of the second information to be provided to the latest information in conjunction with the update operation. As a result, the second information to be provided generated by the second information to be provided generation means 120 is updated in real time.

[0131] <Transmission process of second provided information> The second provision information generated or updated by the second provision information generating means 120 is provided (transmitted) to the user communication terminal U1 or the like that transmits the second acquisition request by the second provision information transmitting means 122. An example of the second provision screen data is one having a user interface shown in Fig. 19.

[0132] The second provision information generating means 120 places the second provision screen data, for example, at a network address in the WEB server 3 that is accessible from the outside via a communication line. The second provision screen data is placed at a different network address for each managed elevator. An example of the network address is the address (URL) of a WEB page.

[0133] To acquire the second provision screen data, a second acquisition request must be made from the user communication terminal U1, etc. The second acquisition request is sent to the WEB server 3 of the elevator information provision system 1 by inputting a network address into a browsing means such as a browser of the user communication terminal U1, etc., and performing a send operation.

[0134] In this embodiment, the network address corresponding to the second acquisition request is a hyperlink in the first provision screen shown in FIGS. 16 to 18. Specifically, the "Map Display" button is the hyperlink. When the "Map Display" button is selected on the user communication terminal U1 or the like, the second provision information transmission means 122 displays the map screen shown in FIG. 19 on the user communication terminal U1 or the like. Note that, while the case where the map screen is displayed via a hyperlink in the first provision screen has been illustrated here, the present invention is not limited thereto. The first provision screen itself may include the second provision information (e.g., the map screen of FIG. 19). In other words, a single screen (third provision screen) including the first provision information generated by the first provision information generation means 100 and the second provision information generated by the second provision information generation means 120 may be generated, and the single screen (third provision screen) may be transmitted when the first acquisition request is received. In other words, the single screen (third provision screen) includes provision information including both the first provision information and the second provision information, and the single screen (third provision screen) is transmitted when a request to acquire provision information is received. Furthermore, similarly to the first provision screen, a QR code (registered trademark) may be used to enable the user communication terminal U1 or the like to directly access the network address where the second provision screen data is located.

[0135] <Process flow for acquiring first provided information and second provided information> The flow of the process for acquiring the first provision information and the second provision information will be described below with reference to FIG. 20. The first provision information generating means 100 of the WEB server 3 acquires managed elevator information stored in the elevator information database of the DB server 2 and generates first provision information data for each managed elevator (first provision information generating process). The first provision information data is generated as first provision information screen data and stored in a location corresponding to a different network address for each managed elevator (first provision information storing process). Note that the first provision information data is not limited to being stored in a predetermined network address. For example, the first provision information generating means 100 may be configured to generate the latest first provision information each time a user communication terminal U1 or the like accesses a predetermined network address, and the first provision information transmitting means 102 may transmit the latest first provision information to the user communication terminal U1 or the like.

[0136] The second provision information generating means 120 of the WEB server 3 acquires the managed elevator information stored in the elevator information database of the DB server 2 and the facility information stored in the facility information database, and generates second provision information data for each managed elevator (second provision information generating process). The second provision information data is generated as second provision information screen data and stored in a location corresponding to a different network address for each managed elevator (second provision information storing process). The second provision information screen data is preferably map screen data. Note that the second provision information data is not limited to being stored in a predetermined network address. For example, the second provision information generating means 120 may be configured to generate the latest second provision information each time in response to an access from the user communication terminal U1 or the like to the predetermined network address, and the second provision information transmitting means 122 may transmit the latest second provision information to the user communication terminal U1 or the like.

[0137] Then, to acquire the first provided information data, the user uses the camera of the user communication terminal U1 to read a QR code (registered trademark) for acquiring information on the target managed elevator (hereinafter referred to as the target managed elevator) from among the managed elevators, near the target managed elevator, and sends a first acquisition request to the WEB server 3 (first acquisition request sending process). Upon receiving the first acquisition request, the determination means 108 of the WEB server 3 determines whether the area including the target managed elevator is currently set to disaster mode or normal mode.

[0138] When the determination means 108 determines that the target area is set to normal mode, the normal mode message sending means 112 is activated and provides (sends) a screen including a normal mode message (see Figure 18 (D)) to the user communication terminal U1 (normal mode message providing (sending) process).

[0139] When the determination means 108 determines that the target area is set to disaster mode and that the management elevator corresponding to the first acquisition request (the elevator corresponding to the first acquisition request) has already been registered as a disaster in the elevator information database, the first provision information transmission means 102 is activated and provides (transmits) the first provision information shown in Figures 16 and 17 to the user communication terminal U1 (first provision information transmission process).

[0140] On the other hand, if the determination means 108 determines that the target area is set to disaster mode and that the control elevator corresponding to the first acquisition request (the elevator that responded to the first acquisition request) has not yet been registered as a disaster in the elevator information database, the disaster notification means 110, which obtains the damage information of the control elevator, is activated and provides (transmits) the damage information notification screen shown in Figure 18(A) to the user communication terminal U1. When the user communication terminal U1 uses the damage information notification screen to enter the damage information and a phone number and transmits them to the WEB server 3, a reception completion screen is transmitted to the user communication terminal U1. Thereafter, the damage information is transmitted from the WEB server 3 to the DB server 2 through the process described in <New Disaster Registration>, and the damage information is registered in the elevator information database and the damage information database.

[0141] Furthermore, when the menu (map display) for the second acquisition request included in the first provided information data is selected on the user communication terminal U1, the second acquisition request is sent to the WEB server 3 (second acquisition request sending process). If the first acquisition request is considered to be the first acquisition request, the second acquisition request corresponds to the second acquisition request. The menu (map display) for the second acquisition request included in the first provided information data is a menu that can execute the second acquisition request. In the WEB server 3, the second provided information sending means 122 is activated, and the second provided information of Figure 19 is provided (sent) to the user communication terminal U1 that sent the second acquisition request (second acquisition request sending user communication terminal) (second provided information providing (sending) process).

[0142] In addition, third provided information screen data may be generated by combining the first provided information screen data and the second provided information screen data (third provided information generation process). The third provided information screen data is provided (transmitted) to the user communication terminal U1 based on a third acquisition request from the user communication terminal U1, which corresponds to the first acquisition request or the second acquisition request (third provided information provision (transmission) process). In this case, the first provided information generation process and the second provided information generation process are integrated into the third provided information generation process. The first provided information provision (transmission) process and the second provided information provision (transmission) process are integrated into the third provided information provision (transmission) process. In other words, the first provided information and the second provided information may be provided separately or together, and either case is included in the present invention.

[0143] The procedure described in <Processing flow for acquiring first provided information and second provided information> is an elevator information providing method, and can be configured as a program executed by a computer.

[0144] <Process flow for obtaining open data including facility information> The flow of the process for acquiring open data including facility information will be described below with reference to Figure 21. When a preset update timing arrives, the facility information acquisition means 38 of the information acquisition server 4 accesses the public server 5 and makes a request to acquire open data including facility information (facility information acquisition request process). The public server 5 transmits open data corresponding to the acquisition request to the information acquisition server 4 (facility information acquisition process). The open data received by the receiving means of the information acquisition server 4 is converted into a predetermined unified data format by the data format conversion means 40 as necessary (data conversion process).

[0145] The data converted by the data format conversion means 40 is registered in the facility information database of the DB server 2 (facility information registration process).

[0146] The procedure described in <Process flow for acquiring open data including facility information> is an elevator information providing method, and can be configured as a program executed by a computer.

[0147] The elevator information providing system 1 of the present invention is not limited to the above-described embodiment, and it goes without saying that various modifications can be made within the scope of the gist of the present invention. [Explanation of symbols]

[0148] 1. Elevator information system 2 DB Server 3. Web Server 4. User communication terminal 5. Communication lines 6 CPU 7. Memory 8 Information storage medium 9. Communication Interface 10 Elevator control measures 12. New elevator information registration method 14. Means of providing a list of managed elevators 16. Control elevator information update means 17 Editing Methods 18 Removal Methods 20 Disaster Management Measures 22 New disaster registration procedures 24. Means of providing a list of disaster registrations 26. Means of updating disaster information 30 Recovery Management Measures 32 Management of recovery personnel 34 Mode setting means 36 Disaster mode management measures 38 Facility information acquisition method 40 Facility information update management means 42 Data format conversion method 44 Facility information extraction method 46 Elevator information acquisition means 48 Means of acquiring worker information 50 Map screen generation means 100 First provided information generation means 102 First provided information transmission means 104 First identification information acquisition means 106 Second Identification Information 108 Discrimination means 112 Message sending means in normal mode 112 Disaster Report Receiving Method 120 Second provided information generation means 122 Second provision information transmission means

Claims

1. It consists of an electronic computer connected to a communication line, a facility information acquisition means for acquiring facility information from an open data database that stores facility information including facility names and location information as open data for public disclosure to the public; a facility information registration means for registering the facility information acquired by the facility information acquisition means in a facility information database; an elevator information database in which elevator information including location information and information about a current state of each of a plurality of elevators to be managed is registered; a provision information generating means for generating, as provision information, information including a current state of the elevator and facility information of facilities included in the surrounding area of ​​the elevator, for each elevator to be managed by referring to the elevator information database and the facility information database; a provision information transmitting means for transmitting, in response to a request for providing information corresponding to an elevator, the provision information corresponding to the request, to the user communication terminal that has transmitted the request (hereinafter referred to as a request transmitting user communication terminal); characterized in that it comprises Elevator information system.

2. The current state includes a normal operation state in which the elevator is operable, and a restoration-required state in which restoration work on the elevator is required, an elevator information update means capable of updating information about the current state of the elevator information database; the provision information generating means updates the provision information in conjunction with an update operation of the elevator information database by the elevator information update means. The elevator information system according to claim 1 .

3. the facility information registration means is capable of updating the facility information in the facility information database; the provision information generating means updates the content of the provision information in conjunction with an update operation of the facility information in the facility information database by the facility information acquiring means. The elevator information system according to claim 1 .

4. the provision information generating means generates a map screen on which information about elevators and facilities to be managed is displayed at corresponding positions on a map as the provision information. The elevator information system according to claim 1 .

5. a worker information database in which worker information including real-time location information of a worker communication terminal managed by a worker performing elevator recovery work is stored; a worker information acquisition means for acquiring real-time location information of the worker communication terminal stored in the worker information database from the worker information database; Equipped with The map screen generated by the provided information generating means displays information about the worker at a position corresponding to the position information of the worker communication terminal. The elevator information system according to claim 4.

6. the map screen generated by the provision information generating means displays at least one piece of information about facilities in the vicinity of the elevator corresponding to the acquisition request.

6. The elevator information providing system according to claim 4 or 5.

7. the map screen generated by the provision information generating means displays the current status of the elevator corresponding to the acquisition request.

6. The elevator information providing system according to claim 4 or 5.

8. When a plurality of elevators are displayed on the map screen generated by the provision information generating means, the current status of the plurality of elevators is displayed. The elevator information system according to claim 7.

9. the provision information generating means adjusts the scale of the map screen so that information about at least one facility of a preset type is displayed.

6. The elevator information providing system according to claim 4 or 5.

10. The provided information includes a menu that can be selected by the user communication terminal that transmitted the acquisition request and that can execute the second acquisition request. The elevator information system according to claim 1 .

11. an identification information acquiring means for acquiring identification information for identifying the acquisition request transmission user communication terminal from the acquisition request transmission user communication terminal; the provision information generating means updates the provision information in accordance with updates to the current status of the elevator registered in the elevator information database; the provision information transmitting means transmits the provision information to the acquisition request transmitting user communication terminal based on the identification information every time the provision information is updated. The elevator information system according to claim 1 .

12. a mode setting means for setting either a normal mode or a disaster mode in a predetermined area unit; a determination means for determining, when receiving the acquisition request transmitted from the user communication terminal, the type of mode set in the area to which the elevator corresponding to the acquisition request belongs and / or whether or not the elevator is registered as a disaster-affected elevator in the elevator information database; Equipped with The provision information transmitting means is characterized in that, when receiving the acquisition request transmitted from the user communication terminal, if it is determined that the mode determined by the determining means is the disaster mode and that the elevator corresponding to the acquisition request (hereinafter referred to as an acquisition request corresponding elevator) is registered as a disaster, it transmits the provision information to the acquisition request transmitting user communication terminal. The elevator information system according to claim 1 .

13. when receiving the acquisition request from the user communication terminal, if it is determined that the type of mode determined by the determination means is the disaster mode and that the acquisition request-compliant elevator is not registered as a disaster, the provided information transmission means transmits to the acquisition request transmitting user communication terminal an input screen for receiving a report of a disaster in the acquisition request-compliant elevator, The method further comprises a disaster notification receiving means for receiving the input contents of the input screen transmitted from the acquisition request transmitting user communication terminal. The elevator information system according to claim 12.

14. When the acquisition request transmitted from the acquisition request transmitting user communication terminal is received, if the type of mode determined by the determination means is determined to be the normal mode, the acquisition request transmitting user communication terminal is further provided with a normal mode message transmitting means for transmitting a screen including a normal mode message indicating that the elevator corresponding to the acquisition request has not received a report. The elevator information system according to claim 12.

15. The facility information database is characterized in that it includes a data format conversion means for converting the open data into a data format that can be registered in the facility information database. The elevator information system according to claim 1 .

16. An elevator information providing method executed by an electronic computer interconnected with a user communication terminal of a user via a communication line, comprising: a facility information acquisition process for acquiring facility information from an open data database that stores facility information including facility names and location information as open data for public disclosure to the public; a facility information registration process for registering the facility information acquired in the facility information acquisition process in a facility information database; a provision information generation process for generating, as provision information, information including the current status of each elevator to be managed and facility information of facilities included in the surrounding area of ​​the elevator, by referring to an elevator information database in which elevator information including location information and information regarding a current status of each of a plurality of elevators to be managed and a facility information database; a provision information transmission process for transmitting the provision information of the elevator corresponding to the acquisition request to the user communication terminal that transmitted the acquisition request (hereinafter referred to as an acquisition request transmission user communication terminal) in response to the acquisition request of the provision information corresponding to the elevator transmitted from the user communication terminal; characterized in that it comprises Elevator information provision method.

17. An elevator information providing program for causing an electronic computer to execute the elevator information providing method according to claim 16.

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