Logistics information processing system, logistics information processing method, and program

Abstract

To efficiently visualize information on a result in a physical distribution process.SOLUTION: Collecting secondary result information obtained by converting primary result information into a predetermined standard format and storing the collected secondary result information in a storage unit, the primary result information indicating a result for each predetermined item obtained in a distribution process from arrival to delivery of an article and being described in a predetermined individual format; This physical distribution related information processing system is provided with a screen generation part for generating a physical distribution related information screen for visualizing and presenting information related to physical distribution to a user and a screen control part for displaying the physical distribution related information screen generated by the screen generation part at the terminal of an access origin.SELECTED DRAWING: Figure 4

Description

[Technical Field]

[0001] The present invention relates to a logistics-related information processing system, a logistics-related information processing method, and a program. [Background technology]

[0002] A technology is known that displays the actual logistics performance for a certain period of time for the distribution of goods between multiple shippers, relay points, and delivery destinations in various locations, by displaying each shipper, relay point, and delivery destination on a sheet of paper, connecting the actual routes the goods were distributed along with lines, and entering logistics data such as the number of deliveries, volume, freight, and unit price along each of the lines, so that the actual state of logistics can be grasped visually (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2002-128236 Summary of the Invention [Problem to be solved by the invention]

[0004] The technology of Patent Document 1 requires drawing lines on paper and entering various logistics data. It is preferable to visualize information related to various results in the logistics process from the arrival of goods to their delivery in an efficient manner, for example, without relying on human intervention as much as possible.

[0005] In consideration of the above-mentioned problems, the present invention aims to efficiently visualize information relating to performance in a logistics process. [Means for solving the problem]

[0006] One aspect of the present invention that solves the above-mentioned problems is a logistics-related information processing system that includes an acquisition unit that collects secondary performance information obtained by converting each piece of primary performance information, each of which is written in a predetermined individual format and shows performance results for each specified item obtained in the logistics process from the arrival of goods to delivery, into a predetermined standard format, and stores the collected secondary performance information in a memory unit; a screen generation unit that generates a logistics-related information screen that visualizes and presents information related to logistics to a user based on the secondary performance information stored in the memory unit; and a screen control unit that displays the logistics-related information screen generated by the screen generation unit on the terminal from which the access is made.

[0007] One aspect of the present invention is a logistics-related information processing method in a logistics-related information processing system, including an acquisition step in which an acquisition unit collects secondary performance information obtained by converting each piece of primary performance information, which shows performance for each specified item obtained in the logistics process from the arrival of goods to delivery, and which is written in a specified individual format, into a specified standard format, and stores the collected secondary performance information in a memory unit; a screen generation step in which a screen generation unit generates a logistics-related information screen that visualizes and presents information related to logistics to a user based on the secondary performance information stored in the memory unit; and a screen control unit that displays the logistics-related information screen generated by the screen generation step on a terminal from which the access is made.

[0008] One aspect of the present invention is a program that causes a computer in a logistics-related information processing system to function as an acquisition unit that collects secondary performance information obtained by converting each piece of primary performance information, each written in a predetermined individual format, into a predetermined standard format, and stores the collected secondary performance information in a memory unit; a screen generation unit that generates a logistics-related information screen that visualizes and presents information related to logistics to a user based on the secondary performance information stored in the memory unit; and a screen control unit that displays the logistics-related information screen generated by the screen generation unit on the terminal from which the access is made. [Effects of the Invention]

[0009] According to the present invention, it is possible to obtain an effect that information relating to the performance in a logistics process can be efficiently visualized. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a diagram illustrating an example of the overall configuration of a logistics-related information processing system according to an embodiment of the present invention. [Figure 2] FIG. 1 is a diagram showing an example of a top page of a logistics-related information website according to an embodiment of the present invention. [Figure 3] FIG. 10 is a diagram showing an example of a logistics-related information screen as a manager page in this embodiment. [Figure 4] FIG. 10 is a diagram showing an example of a logistics-related information screen as an inventory status page in this embodiment. [Figure 5] FIG. 10 is a diagram showing an example of a logistics-related screen serving as a delivery status page in this embodiment. [Figure 6] FIG. 2 is a diagram illustrating an example of a functional configuration of a logistics in-house terminal according to the present embodiment. [Figure 7] FIG. 2 is a diagram illustrating an example of a functional configuration of a logistics-related information processing server according to the present embodiment. [Figure 8] 10 is a diagram showing an example of a processing procedure for storing logistics-related performance information in a standard format in a logistics-related information processing server in the logistics-related information processing system of this embodiment. FIG. [Figure 9] FIG. 10 is a diagram showing an example of a processing procedure for displaying a logistics-related information screen in the logistics-related information processing system according to the present embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0011] 1 shows an example of the overall configuration of a logistics-related information processing system according to this embodiment. The logistics-related information processing system according to this embodiment collects results corresponding to each predetermined process in a logistics environment 10, and displays a logistics-related information screen on a logistics in-house terminal 200 that visualizes information based on the collected results.

[0012] In a logistics environment 10 , goods shipped by one or more shippers 11 arrive at a logistics center 12 . In the logistics center 12, goods received from the shipper 11 are managed as inventory. The goods stored in the logistics center 12 are shipped to a designated delivery destination 14. When shipped, the goods are loaded onto a transport vehicle 13 and delivered to the designated delivery destination 14. The delivery destination 14 receives the transported goods.

[0013] The in-house logistics system 20 is a system constructed to perform logistics management by, for example, a company related to the logistics environment 10. The company related to the logistics environment 10 may be, for example, a company that operates a logistics center.

[0014] The in-house logistics system 20 collects information (performance) indicating performance for each predetermined item in a process (logistics process) in the logistics environment 10 and stores it as a database. Specifically, the in-house logistics system 20 in the figure includes an inventory performance information database 21-1, a shipping performance information database 21-2, a delivery performance information database 21-3, and a comprehensive performance information database 21-4, corresponding to each logistics process of inventory management, shipping, and delivery.

[0015] The inventory performance information database 21-1 stores performance information for each predetermined item related to inventory management at the logistics center 12. Items of performance information related to inventory management may include, firstly, items related to the storage of goods, such as storage cost, storage efficiency (filling rate), ABC (Activity Based Costing) analysis frontage occupancy rate, inventory turnover rate, goods volume, shipping trend, inventory discrepancy, and soiling / damage rate.

[0016] The shipping performance information database 21-2 stores predetermined performance information related to shipping operations (e.g., picking, sorting, etc.) at the logistics center 12. Items of performance information related to shipping operations may include warehouse operation costs, packing material costs, labor productivity, packaging status (average sales per package, number of cases, floor area ratio, weight), incorrect shipping status (error shipping rate), special work volume, etc.

[0017] The delivery performance information database 21-3 stores performance information of predetermined items related to the delivery of goods to delivery destinations 14 by transport vehicles 13. Items of performance information related to delivery may include delivery cost, delivery frequency, number of packages per customer, actual operation rate, actual vehicle rate, loading rate, incorrect shipping status (error shipping rate), delivery frequency, carbon dioxide emissions, etc.

[0018] The overall performance information database 21-4 stores performance information of predetermined items corresponding to the entire logistics process. Items of performance information corresponding to the entire logistics process may include product sales, logistics costs, logistics cost to sales ratio, shipping volume (total, by delivery destination, by transport vehicle, by product), number of shipping instruction delays, energy consumption, etc.

[0019] In the following explanation, when there is no particular distinction between the inventory performance information database 21-1, the shipping performance information database 21-2, the delivery performance information database 21-3, and the overall performance information database 21-4, they will be referred to as the logistics-related performance information database 21. Furthermore, when there is no particular distinction between the inventory performance information, shipping performance information, delivery performance information, and overall performance information stored in each logistics-related performance information database 21, they will be referred to as logistics-related performance information.

[0020] The logistics in-house terminal 200 is a terminal used by a company related to the logistics environment 10. The logistics in-house terminal 200 acquires logistics-related performance information from each of the logistics-related performance information databases 21, and transmits the acquired logistics-related performance information to the logistics-related information processing server 300. The logistics-related performance information stored in the logistics-related performance information database 21 has an individual format determined by the corresponding company, for example. Specifically, for example, the logistics-related performance information stored in the logistics-related performance information database 21 describes information such as performance values ​​corresponding to performance item classifications and item names defined in a format determined by the corresponding company. The logistics in-house terminal 200 converts the logistics-related performance information (an example of primary performance information) in a company-specific format obtained from the logistics-related performance information database 21 into a predetermined standard format. The standard format may be, for example, a format in which information such as performance values ​​are written for performance item classifications and item names determined as standards by the operator of the logistics-related information processing server 300. The conversion to the standard format may be performed manually by a user who is the operator of the logistics in-house terminal 200, or may be performed by the logistics in-house terminal 200 as a format conversion process.

[0021] In this embodiment, the logistics-related performance information converted into a standard format may conform to logistics KPIs (Key Performance Indicators) established by organizations such as the national government, local governments, or industry groups.

[0022] The logistics company terminal 200 transmits the logistics-related performance information (an example of secondary performance information) converted into the standard format to the logistics-related information processing server 300. The logistics company terminal 200 may be, for example, a personal computer.

[0023] The logistics-related information processing server 300 stores the logistics-related performance information in a standard format transmitted from the logistics in-house terminal 200. The logistics-related information processing server 300 may store the logistics-related performance information transmitted from the logistics environment 10 in each region. In other words, the logistics-related information processing server 300 collects the logistics-related performance information corresponding to the logistics environment 10 in each region, and stores the collected logistics-related performance information in an accumulated manner.

[0024] The logistics-related information processing server 300 generates a logistics-related information screen based on the accumulated logistics-related performance information. The logistics-related information screen may have content that presents performance indicated by the logistics-related performance information in a predetermined format. The logistics-related information screen may also have content that presents analysis results based on the logistics-related performance information in a predetermined format. The logistics-related information processing server 300 transmits the generated logistics-related information screen in response to an access from the logistics company terminal 200, for example, and displays it on the logistics company terminal 200.

[0025] The logistics-related information processing server 300 may be a cloud server built on a cloud.

[0026] Examples of the logistics-related information screen will be described with reference to FIGS. When a user wants to display a logistics-related information screen on the logistics in-house terminal 200, the user accesses the logistics in-house terminal 200 to a logistics-related information website and performs a login operation. The logistics-related information website may be provided by the web server function of the logistics-related information processing server 300. In response to logging in to the logistics-related information website, the top page of the logistics-related information website is displayed on the logistics in-house terminal 200.

[0027] Figure 2 shows an example of the top page of a logistics-related information website. The top page in this figure is arranged with an administrator page transition area AR1, an inventory status page transition area AR2, a shipping status page transition area AR3, a delivery status page transition area AR4, a small quantity / low amount simulation page transition area AR5, and a delivery location simulation page transition area AR6.

[0028] The administrator page transition area AR1 is an area where an operation to transition to a logistics-related information screen as an administrator page is performed. The administrator page is a logistics-related information screen that the user as an administrator has the authority to view.

[0029] In the figure, the administrator page transition area AR1 includes a "One Center Display" area and a "Multiple Center Comparison" area. The "One Center Display" area is further divided into a "Price Summary" area and a "Shipping Summary" area. When a user logged in as an administrator performs an operation (for example, a tap or click) on the "Amount Summary" area, a logistics-related information screen is displayed that presents an amount summary corresponding to one logistics center 12. When a user logged in as an administrator performs an operation on the "Shipping Summary" area, the display transitions to a logistics-related information screen that presents a shipping summary corresponding to one logistics center 12. When a user logged in as an administrator performs an operation on the "Multiple Center Comparison" area, the display transitions to a logistics-related information screen that presents the actual results, such as amount summaries and shipping summaries, of multiple logistics centers 12 located in different locations.

[0030] The inventory status page transition area AR2 is an area where operations to transition to the logistics-related information screen as the inventory status page are performed. The inventory status page transition area AR2 includes an "ABC analysis" area, an "turnover rate / turnover days" area, and an "storage location" area. When the "ABC analysis" area is operated, the display transitions to a logistics-related information screen that presents the ABC analysis results. When the "Turnover rate / Turnover days" area is operated, the display transitions to a logistics-related information screen that presents information on turnover rate / turnover days. In response to an operation on the "storage location" area, the display transitions to a logistics-related information screen that presents information about the storage location.

[0031] The shipping status page transition area AR3 is an area where an operation for transitioning to a logistics-related information screen as a shipping status page showing the shipping status (for example, the results of shipping work) in the logistics center 12 is performed.

[0032] The delivery status page transition area AR4 is an area where an operation for transitioning to a logistics-related information screen as a delivery status page presenting the delivery status (for example, the performance of delivery of goods to the delivery destination 14 by the transport vehicle 13) is performed.

[0033] The small amount and small amount simulation page transition area AR5 is an area where an operation is performed to transition to a logistics-related information screen as a small amount and small amount simulation page that presents the results of the logistics-related information processing server 300 performing a small amount and small amount simulation.

[0034] The delivery location simulation page transition area AR6 is a button for performing an operation to transition to a delivery location simulation page that presents the results of the delivery location simulation performed by the logistics-related information processing server 300.

[0035] As can be seen from the presence of the small-quantity / small-amount simulation page transition area AR5 and the delivery location simulation page transition area AR6 on the top page, the logistics-related information screens of this embodiment may include a screen showing the results of a simulation conducted by the logistics-related information processing server 300 on specified items using logistics-related performance information. For example, the screen of the delivery location simulation page, which is displayed by operating the delivery location simulation page transition area AR6, presents the results of a simulation of delivery efficiency, delivery costs, etc. when the delivery location (i.e., logistics center 12) is increased or decreased or the location is changed.

[0036] Figure 3 shows an example of a logistics-related information screen as an administrator page. The administrator page in the figure displays information such as monetary information, budget and actual results, sales and number of packages by headquarters, and a comparison of delivery costs by prefecture in graphs and figures. The comparison of delivery costs by prefecture may be displayed on a map, with each prefecture color-coded according to the delivery costs.

[0037] 4(A), 4(B), and 4(C) show examples of segments arranged on a logistics-related screen as an inventory status page in a dashboard format. Figure 4(A) is a segment that presents the inventory fill rate for each specified location in the logistics environment 10. Figure 4(B) is a segment that presents the inventory turnover status for each product. Figure 4(C) is a segment that presents the results of ABC analysis regarding product shipments.

[0038] By checking the contents of the inventory status page as shown in FIG. 4, a user who is, for example, an inventory manager at the logistics center 12 can review the storage of items at the logistics center 12. For example, the use of the item storage area at the logistics center 12 can be reviewed. Specifically, the item storage area is divided into a picking area where picking work is performed for items whose shipping date is approaching, and a stock area where items whose shipping date is still in the future are stored. By checking the contents of the inventory status page, the manager can determine that items that are shipped frequently (trending items) should be concentrated in the picking area. Furthermore, the manager can determine that items stored as immovable inventory in the picking area should be moved to the stock area. Furthermore, the manager can determine that items that are immovable inventory in the stock area should be disposed of. In addition, the logistics-related information processing server 300 may perform processing similar to the judgment made by the administrator as described above, for example, using a trained model constructed by machine learning, and the results of the judgment may be presented on the inventory status page.

[0039] 5(A) and 5(B) show examples of segments arranged on a logistics-related screen as a delivery status page in a dashboard format. Figure 5(A) is a segment that presents the results of the analysis by package by destination or billing address. Figure 5(B) is a segment that presents the relationship between sales and shipping costs, and the relationship between sales and number of packages, by destination headquarters or billing address. A delivery manager who manages deliveries can consider measures to improve delivery efficiency by checking the content presented on the delivery status page in the same figure. Specifically, for example, the delivery manager can determine that the product volume ratio in the package should be increased or that the truck loading rate should be increased. Increasing the product volume ratio in the package or the truck loading rate in this way can reduce the frequency of deliveries by transport vehicle 13 and reduce shipping costs.

[0040] In this embodiment, the format of the logistics-related information screen that the logistics-related information processing server 300 displays on the logistics in-house terminal 200 may be common among the companies that the logistics in-house terminal 200 handles.

[0041] An example of the functional configuration of the logistics in-house terminal 200 will be described with reference to Fig. 6. The logistics in-house terminal 200 may be configured with hardware such as a CPU (Central Processing Unit), ROM (Read Only Memory), RAM (Random Access Memory), and storage devices such as HDD (Hard Disk Drive) and SSD (Solid State Drive). The functions of the logistics in-house terminal 200 shown in the figure are realized by the CPU provided in the logistics in-house terminal 200 executing a program. The logistics in-house terminal 200 may also be equipped with a GPU (Graphics Processing Unit).

[0042] The logistics in-house terminal 200 shown in the figure comprises a communication unit 201 , an operation unit 202 , a display unit 203 , a control unit 204 , and a storage unit 205 .

[0043] The communication unit 201 is communicably connected to the logistics-related information processing server 300 via a network. The communication unit 201 may also be communicably connected to various terminals, facilities, devices, etc. in the logistics environment 10.

[0044] The operation unit 202 includes an operator and an input device, and accepts operations performed by the user. The display unit 203 includes a display device and displays images under the control of the control unit 204 . The control unit 204 executes various controls in the logistics in-house terminal 200 .

[0045] The storage unit 205 stores various types of information corresponding to the logistics in-house terminal 200. The storage unit 205 includes a logistics-related performance information storage unit 251. The logistics-related performance information storage unit 251 stores the logistics-related performance information collected from each of the logistics-related performance information databases 21.

[0046] An example of the functional configuration of the logistics-related information processing server 300 will be described with reference to Fig. 7. The logistics-related information processing server 300 may be configured with hardware such as a CPU, ROM, RAM, and storage devices such as HDD and SSD. The functions of the logistics-related information processing server 300 shown in the figure are realized by the CPU provided in the logistics-related information processing server 300 executing a program.

[0047] The logistics-related information processing server 300 in the figure includes a communication unit 301, a control unit 302, and a storage unit 303. The communication unit 301 is connected to the logistics company terminal 200 via a network so as to be able to communicate with the logistics company terminal 200 .

[0048] The control unit 302 executes various controls in the logistics-related information processing server 300. The control unit 302 includes an acquisition unit 321, a screen generation unit 322, and a screen control unit 323.

[0049] The acquisition unit 321 acquires logistics-related performance information in a standard format from each of the logistics in-house terminals 200 corresponding to one or more logistics environments 10. The acquisition unit 321 stores the acquired logistics-related performance information in the standard format in the logistics-related performance information storage unit 331.

[0050] The screen generation unit 322 generates a logistics-related information screen by using the logistics-related performance information stored in the logistics-related performance information storage unit 331 .

[0051] The screen control unit 323 has a web server function corresponding to the logistics-related information website, and causes the logistics-related information screen generated by the screen generation unit 322 to be displayed on the logistics in-house terminal 200 that has accessed the logistics-related information website.

[0052] The storage unit 303 stores various information corresponding to the logistics-related information processing server 300. The storage unit 303 includes a logistics-related performance information storage unit 331. The logistics-related performance information storage unit 331 stores the logistics-related performance information acquired by the acquisition unit 321. The logistics-related performance information storage unit 331 may store the logistics-related performance information in association with a combination of a company served by a logistics center 12 in the logistics environment 10 from which the information was acquired and a sales office served by the logistics center 12.

[0053] An example of a processing procedure for storing standard format logistics-related performance information in the logistics-related information processing server 300 in the logistics-related information processing system will be described with reference to the flowchart of FIG. First, an example of a processing procedure executed by the logistics in-house terminal 200 will be described. Step S100: In the logistics in-house terminal 200, the control unit 204 stores the logistics-related performance information stored in the logistics-related performance information database 21 in the logistics-related performance information storage unit 251. The storage of the logistics-related performance information in step S100 may be performed as a batch process at predetermined intervals, such as daily intervals.

[0054] Step S102: The control unit 204 converts the logistics-related performance information in the company-specific format stored in step S100 into a standard format.

[0055] Step S104: The control unit 204 transmits the logistics-related performance information converted into the standard format in step S102 to the logistics-related information processing server 300.

[0056] Next, an example of a processing procedure executed by the logistics-related information processing server 300 will be described. Step S200: In the logistics-related information processing server 300, the acquisition unit 321 stores in the logistics-related performance information storage unit 331 the logistics-related performance information in the standard format transmitted from the logistics in-house terminal 200 in step S104.

[0057] The conversion of logistics-related performance information in a company-specific format into the standard format may be performed by the logistics-related information processing server 300 instead of the logistics in-house terminal 200. In this case, the logistics in-house terminal 200 transmits the logistics-related performance information in a company-specific format stored in the logistics-related performance information storage unit 251, for example, to the logistics-related information processing server 300 at a predetermined timing, for example, on a daily basis. The acquisition unit 321 of the logistics-related information processing server 300 may convert the logistics-related performance information in a company-specific format sent from the logistics internal terminal 200 into a standard format, and store the converted logistics-related performance information in the logistics-related performance information storage unit 331.

[0058] An example of a processing procedure for displaying a logistics-related information screen in the logistics-related information processing system will be described with reference to the flowchart of FIG. Step S300: In the logistics in-house terminal 200 that has accessed the logistics-related information website, the control unit 204 sends a logistics-related information screen request to the logistics-related information website (i.e., the logistics-related information processing server 300) specifying the logistics-related information screen selected as the destination of the transition in response to the user's operation to transition to the logistics-related information screen.

[0059] Step S302: The control unit 204 causes the display unit 203 to display the logistics-related information screen transmitted from the logistics-related information processing server 300 in response to the logistics-related information screen request transmitted in step S300.

[0060] Next, an example of a processing procedure executed by the logistics-related information processing server 300 will be described. Step S400: In response to receiving the logistics-related information screen request sent in step S300, the screen generation unit 322 in the logistics-related information processing server 300 generates a logistics-related information screen specified by the received logistics-related information screen request. At this time, the screen generation unit 322 acquires the logistics-related performance information necessary for the information to be presented on the logistics-related information screen specified by the received logistics-related information screen request from the logistics-related performance information storage unit 331. The screen generation unit 322 creates a graph showing performance values ​​indicated by the acquired logistics-related performance information, performs analysis using the acquired logistics-related performance information, and generates the logistics-related information screen by arranging the graph, analysis results, etc. in the screen area.

[0061] Step S402: The screen control unit 323 sends the logistics-related information screen generated in step S400 to the logistics company terminal 200 in response to the logistics-related information screen request sent in step S300, thereby causing the logistics-related information screen to be displayed on the logistics company terminal 200.

[0062] As can be understood from the above explanation, in the logistics-related information processing system of this embodiment, the logistics-related information processing server 300 or the logistics-related information processing terminal 200 converts the logistics-related performance information collected from various logistics-related performance information databases 21 into a standard format, and stores it in the logistics-related information processing server 300. In response to a request from the logistics-related information processing server 200, the logistics-related information processing server 300 generates a logistics-related information screen using the logistics-related performance information in the standard format that it stores, and displays the generated logistics-related information screen on the logistics-related information processing server 200. In this configuration, for example, a company can simply convert the logistics-related performance information into a standard format on the logistics-related information processing server 300 via the network, and have the logistics-related information screen with the visualized logistics-related performance information displayed on the logistics-related information terminal 200. This allows a company operating a logistics center 12, for example, to reduce the costs of initial implementation and system modifications when viewing visualized logistics-related performance information. Furthermore, in this embodiment, it is possible to automate processes such as collection of logistics-related performance information by the logistics in-house terminal 200, conversion to a standard format, and transmission of the logistics-related performance information in the standard format to the logistics-related information processing server 300 without manual intervention. This automation eliminates the work and effort required of the user to display the logistics-related information screen, thereby reducing the burden on the user. In this embodiment, the logistics-related performance information in a standard format can be centrally managed on a network or cloud and displayed on a logistics-related information screen in a common format, which makes it easy to share data when, for example, various parties are conducting various studies and discussions.

[0063] Alternatively, a program for implementing the functions of the logistics in-house terminal 200 or the logistics-related information processing server 300 may be recorded on a computer-readable recording medium, and the program may be loaded into a computer system and executed to perform the functions of the logistics in-house terminal 200 or the logistics-related information processing server 300. Here, "loading a program recorded on a recording medium into a computer system and executing it" includes installing the program on a computer system. The term "computer system" here includes hardware such as an operating system and peripheral devices. The term "computer system" may also include multiple computers connected via a network, including the Internet, a wide area network (WAN), a local area network (LAN), or a dedicated line. The term "computer-readable recording medium" refers to portable media such as floppy disks, optical magnetic disks, ROMs, and CD-ROMs, as well as storage devices such as HDDs and SSDs built into a computer system. The recording medium storing the program may also be a non-transitory recording medium such as a CD-ROM. The term "recording medium" also includes internal or external recording media accessible from a distribution server for distributing the program. The program code stored on the recording medium of the distribution server may be different from the program code in a format executable by the terminal device. In other words, the format in which the program is stored on the distribution server is not important as long as it can be downloaded from the distribution server and installed in a format executable by the terminal device. The program may be divided into multiple parts, each downloaded at a different time and then combined on the terminal device, or each part may be distributed by a different distribution server. Furthermore, the term "computer-readable recording medium" also includes a storage medium that stores a program for a certain period of time, such as volatile memory (RAM) within a computer system that serves as a server or client when a program is transmitted over a network. The program may also be for implementing part of the functions described above.Furthermore, the above-mentioned functions may be realized in combination with a program already recorded in the computer system, that is, a so-called differential file (differential program).

[0064] <Additional Notes> (1) One aspect of this embodiment is a logistics-related information processing system that includes an acquisition unit that collects secondary performance information obtained by converting each piece of primary performance information, each of which is written in a predetermined individual format and shows performance results for each specified item obtained in the logistics process from the arrival of goods to delivery, into a predetermined standard format, and stores the collected secondary performance information in a memory unit; a screen generation unit that generates a logistics-related information screen that visualizes and presents information related to logistics to a user based on the secondary performance information stored in the memory unit; and a screen control unit that displays the logistics-related information screen generated by the screen generation unit on the terminal from which the access is made.

[0065] (2) One aspect of this embodiment is the logistics-related information processing system described in (1), in which the standard format may conform to a predetermined KPI that has been defined in advance.

[0066] (3) One aspect of this embodiment is a logistics-related information processing system described in (1) or (2), in which the primary performance information may include inventory performance information indicating performance regarding the inventory of items at the logistics center.

[0067] (4) One aspect of this embodiment is the logistics-related information processing system described in (3), wherein the screen generation unit may generate the logistics-related information screen based on secondary performance information as the inventory performance information converted into a standard format.

[0068] (5) One aspect of this embodiment is a logistics-related information processing system described in any one of (1) to (4), wherein the primary performance information may include shipping performance information indicating performance related to the shipping process at the logistics center.

[0069] (6) One aspect of this embodiment is the logistics-related information processing system described in (5), wherein the screen generation unit may generate the logistics-related information screen based on secondary performance information as the shipping performance information converted into a standard format.

[0070] (7) One aspect of this embodiment is a logistics-related information processing system described in any one of (1) to (6), wherein the primary performance information may include delivery performance information indicating performance related to the process of delivering goods from a logistics center to a delivery destination by transport vehicle.

[0071] (8) One aspect of this embodiment is the logistics-related information processing system described in (7), wherein the screen generation unit may generate the logistics-related information screen based on secondary performance information as the delivery performance information converted into a standard format.

[0072] (9) One aspect of this embodiment is a logistics-related information processing method in a logistics-related information processing system, including an acquisition step in which an acquisition unit collects secondary performance information obtained by converting each piece of primary performance information, which shows performance for each specified item obtained in the logistics process from the arrival of goods to delivery, and which is written in a specified individual format, into a specified standard format, and stores the collected secondary performance information in a memory unit; a screen generation step in which a screen generation unit generates a logistics-related information screen that visualizes and presents information related to logistics to a user based on the secondary performance information stored in the memory unit; and a screen control unit that displays the logistics-related information screen generated by the screen generation step on a terminal from which the access is made.

[0073] (10) One aspect of this embodiment is a logistics-related information processing system as described in (1), which is a program that causes a computer in the logistics-related information processing system to function as an acquisition unit that collects secondary performance information that shows performance for each specified item obtained in the logistics process from the arrival of goods to delivery, and that is obtained by converting each piece of primary performance information, each written in a specified individual format, into a specified standard format, and stores the collected secondary performance information in a memory unit; a screen generation unit that generates a logistics-related information screen that visualizes and presents information related to logistics to a user based on the secondary performance information stored in the memory unit; and a screen control unit that displays the logistics-related information screen generated by the screen generation unit on the terminal from which the access is made. [Explanation of symbols]

[0074] 10 Logistics environment, 11 Shipper, 12 Logistics center, 13 Transport vehicle, 14 Delivery destination, 20 Logistics internal system, 21 Logistics-related performance information database, 21-1 Inventory performance information database, 21-2 Shipping performance information database, 21-3 Delivery performance information database, 21-4 General performance information database, 200 Logistics internal terminal, 201 Communication unit, 202 Operation unit, 203 Display unit, 204 Control unit, 205 Memory unit, 251 Logistics-related performance information memory unit, 300 Logistics-related information processing server, 301 Communication unit, 302 Control unit, 303 Memory unit, 321 Acquisition unit, 322 Screen generation unit, 323 Screen control unit, 331 Logistics-related performance information memory unit

Claims

1. an acquisition unit that collects secondary performance information obtained by converting each piece of primary performance information, which indicates performance for each predetermined item obtained in a logistics process from the arrival of goods to delivery, and which is written in a predetermined individual format, into a predetermined standard format, and stores the collected secondary performance information in a storage unit; a screen generation unit that generates a logistics-related information screen that visualizes and presents information related to logistics to a user based on the secondary performance information stored in the storage unit; a screen control unit that displays the logistics-related information screen generated by the screen generation unit on the access source terminal; A logistics-related information processing system comprising:

2. The standard format is in accordance with predetermined KPIs. The logistics-related information processing system according to claim 1.

3. The primary performance information includes inventory performance information indicating performance regarding inventory of goods at the logistics center.

3. A logistics-related information processing system according to claim 1 or 2.

4. The screen generation unit generates the logistics-related information screen based on the secondary performance information as the inventory performance information converted into a standard format. The logistics-related information processing system according to claim 3.

5. The primary performance information includes shipping performance information indicating performance regarding the shipping process at the logistics center.

3. A logistics-related information processing system according to claim 1 or 2.

6. The screen generation unit generates the logistics-related information screen based on the secondary performance information as the shipping performance information converted into a standard format. The logistics-related information processing system according to claim 5.

7. The primary performance information includes delivery performance information indicating performance regarding a process of delivering goods from a logistics center to a delivery destination by a transport vehicle.

3. A logistics-related information processing system according to claim 1 or 2.

8. The screen generation unit generates the logistics-related information screen based on the secondary performance information as the delivery performance information converted into a standard format. The logistics-related information processing system according to claim 7.

9. A logistics-related information processing method in a logistics-related information processing system, comprising: an acquisition step in which an acquisition unit collects secondary performance information obtained by converting each piece of primary performance information, which indicates performance for each predetermined item obtained in a logistics process from the arrival of goods to delivery, and which is written in a predetermined individual format, into a predetermined standard format, and stores the collected secondary performance information in a storage unit; a screen generating step in which a screen generating unit generates a logistics-related information screen that visualizes and presents information related to logistics to a user based on the secondary performance information stored in the storage unit; a screen control unit that displays the logistics-related information screen generated by the screen generation step on the access source terminal; A logistics-related information processing method including:

10. Computers in logistics-related information processing systems, an acquisition unit that collects secondary performance information obtained by converting each piece of primary performance information, which indicates performance for each predetermined item obtained in a logistics process from the arrival of goods to delivery, and which is written in a predetermined individual format, into a predetermined standard format, and stores the collected secondary performance information in a storage unit; a screen generation unit that generates a logistics-related information screen that visualizes and presents information related to logistics to a user based on the secondary performance information stored in the storage unit; a screen control unit that displays the logistics-related information screen generated by the screen generation unit on the access source terminal; A program to function as a

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