Settlement system, settlement method, and program

Abstract

To perform settlement corresponding to a payment method desired by a user.SOLUTION: In a checkout system including an information processing device, a first checkout device connected to the information processing device and installed in a parking lot, and a second checkout device connected to the information processing device and installed in the parking lot, the information processing device includes a calculation unit configured to calculate a fee generated by a service in the parking lot, the first checkout device includes a first checkout unit configured to checkout the fee by a first payment method, and a reception unit configured to receive a checkout request by one of the first payment method and a second payment method different from the first payment method, and the second checkout device includes a second checkout unit configured to checkout the fee by the second payment method when the checkout request received by the reception unit is the second payment method.SELECTED DRAWING: Figure 7

Description

[Technical Field]

[0001] The present invention relates to a settlement system, a settlement method, and a program. [Background technology]

[0002] Conventionally, services such as "hourly parking" have been widely provided. This service rents out parking spaces for a set amount per unit of time and provides them for parking vehicles. In addition, cashless payment settlement technology is known for this service.

[0003] Specifically, in a parking lot where an adjustment machine that does not support electronic payment is installed, a user operates a communication terminal to settle parking fees electronically. When operated in this manner, the communication terminal sends a settlement request to the management server. In response to this settlement request, the management server receives parking information from the adjustment machine and, based on that parking information, sends parking fee data to the communication terminal. The communication terminal then finally sends an electronic payment request to the payment server. Technology for performing electronic payments using a user terminal in this manner is known (see, for example, Patent Document 1).

[0004] Another known technology for vending machines is one in which, at the time of use, authentication processing is performed using pre-registered usage identification information to determine whether usage is permitted, and usage control of the Internet connection communication is performed based on the priority between permitted usage and the use of the Internet connection communication unit related to the sale of products (see, for example, Patent Document 2, etc.). [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Publication No. 2022-020734 [Patent Document 2] Japanese Patent Publication No. 2022-120474 Summary of the Invention [Problem to be solved by the invention]

[0006] With conventional technology, there are cases where the payment method desired by the user cannot be used for settlement. For example, if the payment machine is a device that only supports cashless payments and the user wishes to pay with cash, there is a problem that the payment method desired by the user cannot be used for settlement.

[0007] The present invention aims to settle accounts in accordance with the payment method desired by the user. [Means for solving the problem]

[0008] In order to solve the above problem, in one aspect of the present invention, in a settlement system having an information processing device, a first settlement device connected to the information processing device and installed in a parking lot, and a second settlement device connected to the information processing device and installed in the parking lot, The information processing device includes: a calculation unit for calculating a fee incurred for a service in the parking lot; Equipped with The first settlement device a first settlement unit that settles the fee using a first payment method; a reception unit that receives a payment request using either the first payment method or a second payment method different from the first payment method; Equipped with The second settlement device is a second settlement unit that settles the fee using the second payment method when the settlement request accepted by the acceptance unit is the second payment method; The present invention is characterized by comprising: [Effects of the Invention]

[0009] According to the present invention, settlement can be carried out in accordance with the payment method desired by the user. [Brief explanation of the drawings]

[0010] [Figure 1]FIG. 1 is a diagram illustrating an example of a system configuration according to a first embodiment. [Figure 2] 1 is a diagram showing an example of the hardware configuration of a server 11, a vending machine 12, a payment machine 13, etc. FIG. [Figure 3] FIG. 2 is a diagram illustrating an example of overall processing in the first embodiment. [Figure 4] FIG. 10 is a diagram showing an example of a screen for accepting payment requests. [Figure 5] FIG. 10 illustrates a first example of a takeover process. [Figure 6] FIG. 10 is a diagram illustrating a second example of the takeover process. [Figure 7] FIG. 2 is a diagram illustrating an example of a functional configuration according to the first embodiment. [Figure 8] FIG. 10 is a diagram illustrating an example of overall processing in the second embodiment. [Figure 9] FIG. 10 is a diagram illustrating an example of a functional configuration according to a second embodiment. [Figure 10] FIG. 10 is a diagram illustrating an example of a system configuration according to a third embodiment. [Figure 11] FIG. 11 is a diagram illustrating an example of overall processing in the third embodiment. [Figure 12] FIG. 10 is a diagram illustrating an example of a functional configuration according to a third embodiment. [Figure 13] FIG. 10 is a diagram illustrating a modified example of the takeover process. [Figure 14] FIG. 10 is a diagram illustrating a modified example of the system configuration. DETAILED DESCRIPTION OF THE INVENTION

[0011] Specific examples will be described below with reference to the accompanying drawings. In the following description, the reference numerals in the drawings refer to the same elements. Furthermore, the embodiments are not limited to the specific examples below, and the embodiments may include elements other than those shown in the drawings.

[0012] Hereinafter, an example of a service for providing a parking lot that temporarily rents out a space for parking a vehicle will be described. Specifically, the service is provided by preparing a parking space in advance.

[0013] In this example, the "specific area" is a vehicle compartment. Specifically, the vehicle compartment is a parking area partitioned to fit the size of a single vehicle. Note that the specific area is not limited to a vehicle compartment and may be a garage or the like.

[0014] The "service" refers to a service provided by a management company that provides a specific area for a vehicle and manages the specific area. The service provided in this embodiment is a so-called parking service, in which a vehicle is parked in a parking space.

[0015] An "object" is a tangible object that occupies a specific area when receiving a service. In this embodiment, the object is a vehicle. In the following example, the user is the owner and passenger of the vehicle. However, the user does not have to be the owner of the vehicle. For example, the vehicle may be a so-called rental car. Alternatively, the user may be a so-called "passenger" who is not the driver.

[0016] A "usage fee" is a fee paid by a user in exchange for a service received. Hereinafter, the usage fee is calculated based on the time the service is received (hereinafter referred to as "service time"). However, the calculation method for the usage fee does not have to be based on the service time. For example, the usage fee may be a fixed amount for each number of times the service is received.

[0017] The "service time" is determined by the "start time" when the service begins and the "end time" when the service ends. For example, if parking a vehicle in a parking space starts at "9:00" and ends at "11:00," the "start time" is "9:00." Furthermore, the "end time" is "11:00." The "service time" is then "2 hours." For example, if the fee is set to be charged every hour, the usage fee is calculated based on "2 hours." Note that the "service time" does not have to be in units of "hours." For example, the "service time" may be in units of "months," "weeks," or "days."

[0018] The "restraint" is realized, for example, by a gate. Specifically, the gate is installed at the entrance and exit of a parking lot. When the gate is open, the vehicle is not restrained and can move freely, such as entering or exiting the vehicle compartment, based on the driver's driving.

[0019] On the other hand, when the gate is closed, the vehicle is confined. Specifically, when the gate is closed, the vehicle is unable to leave the parking lot because the gate is an obstacle in the vehicle's path.

[0020] In this way, by controlling the opening and closing of the gate, the vehicle can be switched between a "restrained" state and an "open" state.

[0021] A "gate" is installed, for example, at the entrance and exit of a parking lot. When the gate opens and closes, it can restrict the entry and exit of vehicles. The "gate" is controlled by information (hereinafter referred to as "instruction information") that controls opening and closing based on whether payment has been made. For example, when payment is completed at the payment machine, instruction information instructing the gate to open is output to the gate. On the other hand, when a vehicle enters the parking lot, instruction information instructing the gate to close is output to the gate. Note that the instruction information may also be output by operation by an administrator, etc.

[0022] The "gates" may be installed at any location, in any number, with any type of mechanism, any control method, or in any device configuration, as long as they are capable of "restraining" or "releasing" a vehicle. For example, a gate may be installed for each vehicle compartment.

[0023] [First embodiment] [System configuration example of the first embodiment] 1 is a diagram showing an example of the system configuration of the first embodiment. For example, a payment system 10 includes a server 11, a payment machine 13 installed in a parking lot, and a vending machine 12 installed near the payment machine 13 (in a similar parking lot, etc.).

[0024] In the following description, the server 11 is an example of an information processing device, the payment machine 13 is an example of a "first payment device," and the vending machine 12 is an example of a "second payment device."

[0025] The settlement method performed by the first settlement device is referred to as the "first payment method." On the other hand, the settlement method performed by the second settlement device is referred to as the "second payment method."

[0026] In the payment system 10, information processing devices such as the server 11, the vending machine 12, and the payment machine 13 can communicate with each other via a network, either wired or wirelessly.

[0027] Below, an example of the settlement system 10 will be explained, which is composed of a server 11, a vending machine 12, and a settlement machine 13. In the following example, in the settlement system 10, the settlement machine 13 is a dedicated machine for cashless settlement, and the vending machine 12 is a dedicated machine for cash settlement. Furthermore, each device is assumed to have the following hardware configuration.

[0028] FIG. 2 is a diagram showing an example of the hardware configuration of the server 11, the vending machine 12, the payment machine 13, and the like.

[0029] The server 11 has a hardware configuration including a central processing unit (hereinafter referred to as "CPU 11H1"), a storage device 11H2, an input device 11H3, an output device 11H4, and a communication device 11H5.

[0030] The CPU 11H1 is an example of a computing device and a control device, and therefore cooperates with the storage device 11H2 and the like to perform various processes and control hardware.

[0031] The storage device 11H2 is a main storage device, an auxiliary storage device, or the like.

[0032] The input device 11H3 is a device for inputting operations by an operator, such as a keyboard or a mouse.

[0033] The output device 11H4 is a device that outputs processing results, etc. to an operator. For example, the output device 11H4 is a display, etc.

[0034] The communication device 11H5 is a device that communicates with an external device. For example, the communication device 11H5 includes an antenna, a connector, etc. The communication device 11H5 also includes a function for performing processing (transmission and reception) for communication and signal processing.

[0035] The vending machine 12 is a device that sells, for example, beverages, etc. Specifically, the vending machine 12 has a hardware configuration including a communication device 12H1, an operation device 12H2, a sales device 12H3, and a cash settlement device 12H4.

[0036] The communication device 12H1 is a device that communicates with an external device. For example, the communication device 12H1 includes an antenna, a connector, etc. The communication device 12H1 also includes a function for performing processing (transmission and reception) for communication and signal processing.

[0037] The operation device 12H2 is a device that accepts operations by a user. For example, the operation device 12H2 is a button, a touch panel, etc. The operation device 12H2 may also include a sensor that recognizes a barcode or the like, or a short-range communication device that performs short-range communication with an external device.

[0038] The vending device 12H3 is a device that sells products such as beverages. For example, the vending device 12H3 is a device that stores the products (for example, it is provided with storage space and a refrigeration device for cooling the products if they require refrigeration), takes them in and out, selects the products, and displays them. Note that the vending device 12H3 differs depending on the type of product.

[0039] The cash settlement device 12H4 is a device for settling payments with cash. For example, the cash settlement device 12H4 is configured with an insertion slot (such as a so-called "coin mechanism") for accepting cash, a calculation slot for calculating the amount of cash to be settled, a slot for recognizing the amount of cash accepted at the insertion slot, storing the cash, and a receiving slot for giving change to the user.

[0040] The settlement machine 13 is a device that settles fees for services through cashless settlement. For example, the settlement machine 13 has a hardware configuration including a printing device 13H1, a reception device 13H2, a cashless settlement device 13H3, and a communication device 13H4.

[0041] The printing device 13H1 is an output device that outputs paper on which a barcode or a two-dimensional code is printed. The following description will be given using paper on which a two-dimensional code is printed as an example, but the two-dimensional code may also be recorded on a recording medium other than paper. The two-dimensional code may also be output to an external device (for example, a user terminal held by a user) by short-range communication or communication via a network. Therefore, the printing device 13H1 is a device that differs depending on the type of recording medium, etc.

[0042] The reception device 13H2 is a device that receives operations by a user, and is, for example, a button or a touch panel.

[0043] The cashless settlement device 13H3 is a device that inputs operations and executes processes when making a cashless settlement. For example, if the cashless settlement is made by credit card, the cashless settlement device 13H3 is a card reading device that accepts the credit card and a calculation device that makes the settlement. Alternatively, if the cashless settlement is made by NFC (Near Field Communication), the cashless settlement device 13H3 is a device that communicates with an IC card or the like and a calculation device that makes the settlement. Therefore, the cashless settlement device 13H3 is a device that differs depending on the type of cashless settlement method.

[0044] The communication device 13H4 is a device that communicates with an external device. For example, the communication device 13H4 includes an antenna, a connector, etc. The communication device 13H4 also includes a function for performing processing (transmission and reception) for communication and signal processing.

[0045] In the above example, the first payment method is cashless payment, and the second payment method is cash payment. However, the first payment method and the second payment method are not limited to this. The first payment method and the second payment method may be different payment methods. For example, the first payment method and the second payment method may both be cashless payment. However, for example, the first payment method may be an IC card (which may be a smartphone, etc.) and the second payment method may be a credit card, and the combination may be different types or brands of cards even though they are both cashless payment methods.

[0046] Furthermore, the settlement system 10 may include devices other than those described above. For example, the settlement system 10 may include a plurality of information processing devices, first settlement devices, or second settlement devices.

[0047] The hardware configuration of each device is not limited to the above configuration. For example, each device may further include an external or internal arithmetic unit, a control unit, a storage unit, an input unit, an output unit, a communication unit, or an external device in addition to the above configuration.

[0048] The following is an example in which a vehicle 1 (the driver and owner of vehicle 1 is assumed to be the user) that has received service in a parking lot using the payment system 10 described above pays for the vehicle 1 at a payment machine 13 installed near the gate when the vehicle 1 leaves the parking lot after the service is completed. However, the configuration of the parking lot is not limited to the above configuration. For example, the parking lot may have a configuration without a gate.

[0049] [Modification of payment device] The types of the first settlement device and the second settlement device are not limited to cashless settlement machines and vending machines. For example, the second settlement device may be a type other than a vending machine as long as it can accept the second payment method. Specifically, if the second payment method is cash, the second settlement device may be any device that can handle cash, such as an ATM (Automatic Teller Machine), a currency exchange machine, a ticket vending machine, a cash register, a telephone booth, or a photo ID machine.

[0050] The first settlement device and the second settlement device may be devices that are compatible with the types of the first payment method and the second payment method.

[0051] [Variations of settlement subject] The settlement system 10 may also settle for services other than parking the vehicle 1 in a parking lot as described above. For example, if another service is being performed near the parking lot, the settlement system 10 may combine the service with parking in the parking lot, or may settle for the other service separately.

[0052] [Overall processing example of the first embodiment] 3 is a diagram showing an example of the overall processing of the first embodiment. Hereinafter, an example will be described in which the overall processing starts when the user starts payment at the payment machine 13 when parking is completed and the vehicle 1 leaves the parking lot. However, the overall processing may be executed at a different timing.

[0053] In the following example, the user wishes to pay the fee in cash, but the payment machine 13 is a dedicated machine for cashless payment, i.e., it is not possible to pay in cash.

[0054] In step S01, the payment machine 13 receives an operation from the user to instruct the start of payment. For example, step S01 is performed by the user pressing a "Start payment" button. However, the operation to start payment, i.e., step S01, may be an operation other than pressing a button. For example, the operation to start payment may be performed by inserting a parking ticket into the payment machine 13, or when the payment machine 13 recognizes the vehicle 1 (for example, the payment machine 13 is equipped with a camera and performs image recognition of the user, vehicle 1, or the license plate of vehicle 1 from the captured image, and recognizes that it matches pre-registered member information). In this way, the operation to start payment is not limited to the type of operation or the type of input device.

[0055] In step S02, when the settlement start operation is performed, the server 11 calculates the fee. That is, the fee to be settled is identified based on additional information related to the service used by the user (for example, the total time the service was used and the recognition result of the vehicle to be settled). For example, the server 11 identifies the parking time for which the vehicle 1 recognized as being identical to the pre-registered vehicle information is parked. Then, the fee is calculated by multiplying the parking time by the hourly fee. However, a fixed fee or a discount may be applied up to a certain time.

[0056] The fee is determined based on pre-set conditions, etc. Furthermore, the calculation of the fee is not limited to being performed by the server 11. For example, the calculation of the fee, i.e., step S02, may be performed by the settlement machine 13, or by multiple information processing devices performing the calculation in a distributed manner.

[0057] In step S03, the settlement machine 13 accepts an operation requesting payment in cash (hereinafter referred to as "payment request"). For example, the settlement machine 13 accepts the payment request by displaying the following screen to the user.

[0058] 4 is a diagram showing an example of a screen for accepting a payment request. For example, in step S03, a payment screen 40 is displayed to accept an operation from the user. Hereinafter, the payment screen 40 is assumed to be displayed on a touch panel.

[0059] The settlement screen 40 shows, for example, a price display 41 of the fee incurred for the service. That is, the price display 41 is the result of the calculation performed in step S02. However, the price display 41 is not limited to this, and may show a breakdown, or the price display 41 and the screen for accepting the settlement request may be separate screens.

[0060] The settlement screen 40 is an example of a screen layout in which the first payment method, which is a method of settlement at the settlement machine 13, and the second payment method, which is a method of settlement at the vending machine 12, are displayed on the left and right sides, and the user is allowed to select one of them.

[0061] Button group 42 is a collection of selection buttons divided into types of first payment methods. Specifically, button group 42 is made up of buttons indicating payment methods that can be settled by settlement machine 13, such as "credit card," "transportation IC," etc. Therefore, when the user presses one button in button group 42, settlement processing is executed by settlement machine 13. In this way, button group 42 is arranged, for example, together in the left half of the screen.

[0062] The cash button 43 is a button used to request payment in cash. Therefore, in the example of the payment screen 40, when the cash button 43 is pressed, the subsequent payment process is carried out by the vending machine 12. Therefore, the following example is a case where the user presses the cash button 43 on the payment screen 40, i.e., in step S03.

[0063] The settlement screen 40 is not limited to the above example. For example, the settlement request may be accepted by an operation other than the above. For example, the settlement request may be accepted by an interface other than the above.

[0064] If the user requests the second payment method in step S03, the server 11 executes a handover process in step S04. Specifically, when the user requests payment by pressing the cash button 43, the server 11 executes a handover process to transfer the payment process from the payment machine 13 to the vending machine 12.

[0065] The handover process involves, for example, determining the device that will execute the settlement process in place of the settlement machine 13 (in this example, the vending machine 12 is determined), and transmitting information that the vending machine 12 uses to perform the settlement process. For example, if information such as the amount to be settled is required for the settlement process (the type of information required is set in advance), the handover process generates and transmits the information. Hereinafter, in the handover process, information such as the amount to be settled is referred to as "fee information."

[0066] Furthermore, by executing the following steps S05 to S07 in the handover process, the settlement process is handed over from the settlement machine 13 to the vending machine 12.

[0067] In step S05, the settlement machine 13 issues a code.

[0068] In step S06, the server 11 transmits the fee information and a fee collection instruction to the vending machine 12.

[0069] In step S07, the vending machine 12 reads the code issued in step S05.

[0070] In the above example, the handover process is performed via the server 11, but the handover process may be performed between the payment machine 13 and the vending machine 12 without the server 11, or may be performed by a device other than the server 11.

[0071] For example, steps S05 to S07 are the following processes.

[0072] [First example of handover process] 5 is a diagram showing a first example of the handover process. When the settlement request is accepted, the settlement device 13 issues a paper sheet on which a code is printed (hereinafter referred to as a "code paper sheet 44").

[0073] In the first example, the settlement machine 13 prints and issues the code on a sheet of paper (step S05). Then, after receiving the code sheet 44, the user moves to the location where the vending machine 12 is installed.

[0074] The code may be other than a two-dimensional barcode. For example, the code may be a password (a combination of numbers, letters, symbols, etc., or a so-called one-time password), a one-dimensional barcode, or an ID (identification).

[0075] The code is information that can identify, for example, a user when it is read. Therefore, when the code is read, the vending machine 12 can obtain fee information and the like by requesting information about the user from the server 11. Alternatively, if the vending machine 12 is capable of communicating with the payment machine 13 and has fee information and the like, the vending machine 12 may request information about the user from the payment machine 13.

[0076] The vending machine 12 photographs the code paper 44 and reads the code (step S07). For example, the reading is performed by a reading device such as a camera installed in the vending machine 12. However, if the code is a number with several digits, the user may be asked to input the code on a keypad. In this way, the reading format and type of reading device vary depending on the type of code, etc.

[0077] As described above, the vending machine 12 authenticates the user who holds the code paper 44 and takes over and executes the settlement process.

[0078] In the above description, the procedure is described in which, when the handover process begins, the server 11 first determines a vending machine 12 and then transmits the information necessary to perform the settlement process to that vending machine 12. However, the handover process is not limited to this procedure. For example, if the user presses the cash button 43 in step S03, the settlement machine 13 first issues a code (prints and issues a code paper 44), and the user takes this code paper 44 to the vending machine 12 and has the vending machine 12 read this code paper 44. The vending machine 12 may then identify the user from the code obtained by reading the code paper 44 and request information about this user from the server 11. In response to this request, the server 11 may transmit fee information and the like to the vending machine 12 (for example, the processing in step S06).

[0079] [Second example of handover process] 6 is a diagram showing a second example of the handover process. The second example differs from the first example in that the code is not printed on code paper 44 but is issued to user terminal 45. The following explanation will focus on the differences from the first example, and redundant explanations will be omitted.

[0080] In the second example, the settlement machine 13 generates and issues image data indicating a code (step S05). For example, the settlement machine 13 transmits the image data to the user terminal 45 via short-range wireless communication or email via a network. Then, when the user terminal 45 displays the image data, the code is displayed on the screen of the user terminal 45.

[0081] The vending machine 12 photographs the screen of the user terminal 45 and reads the code (step S07). In this way, the code can be stored on any recording medium, through any route, and so on.

[0082] In step S08, the vending machine 12 performs a cash settlement process.

[0083] In step S09, when the cash settlement process is completed, the vending machine 12 notifies the server 11 of the completion.

[0084] In step S10, when the server 11 is notified of the completion, it may execute a process to be executed upon completion (hereinafter referred to as "completion process") that is set in advance. For example, the completion process may record the completion of the settlement, open the gate if there is one, or issue a receipt, etc. Therefore, the completion process may be of any type as long as it is a process that is set in advance. Furthermore, the completion process is not limited to being executed by the server 11, but may also be executed by the settlement machine 13, a peripheral device, etc.

[0085] [Functional configuration example of the first embodiment] FIG. 7 is a diagram showing an example of the functional configuration of the first embodiment. For example, in the settlement system 10, the server 11 has a functional configuration including a calculation unit 11F1. The server 11 may further include a transmission unit 11F2. In the settlement system 10, the settlement machine 13 has a functional configuration including a first settlement unit 13F1 and a reception unit 13F2. The vending machine 12 has a functional configuration including a second settlement unit 12F1. The vending machine 12 may further include a reading unit 12F2.

[0086] The calculation unit 11F1 performs a calculation procedure for calculating the fee incurred for the service in the parking lot. For example, the calculation unit 11F1 is realized by the CPU 11H1 or the like.

[0087] The transmitting unit 11F2 performs a transmission procedure for transmitting the fee information and the like to the vending machine 12, the payment machine 13, etc. For example, the transmitting unit 11F2 is realized by the communication device 11H5 or the like.

[0088] The first settlement unit 13F1 performs a first settlement procedure for settling the fee using the first payment method. For example, the first settlement unit 13F1 is realized by the cashless settlement apparatus 13H3 or the like.

[0089] The reception unit 13F2 performs a reception procedure for receiving a payment request using either the first payment method or the second payment method. For example, the reception unit 13F2 is realized by the reception device 13H2 or the like.

[0090] When the payment request received by the reception unit 13F2 is the second payment method, the second payment unit 12F1 performs a second payment procedure to settle the fee using the second payment method. For example, the second payment unit 12F1 is realized by the cash payment device 12H4 or the like.

[0091] The reading unit 12F2 performs a reading procedure to read the payment information. For example, the reading unit 12F2 is realized by a camera or the like provided in the vending machine 12.

[0092] A user may wish to pay using a specific payment method. For example, some users may wish to pay with cash, while others may wish to pay with a credit card or cashlessly via smartphone, etc. Even users who normally pay cashlessly may wish to pay with cash due to reasons such as the battery running out on their user terminal 45, communication problems, or forgetting to bring their card with them.

[0093] On the other hand, in order to settle a payment using a specific payment method, the settlement machine 13 must be equipped with certain hardware such as sensors, actuators, mechanisms, input devices, and output devices, and must be prepared to subscribe to a payment service, etc., in order to be able to meet the request.

[0094] For example, when settling payments in cash, problems arise such as the inability to give change unless the settlement machine 13 has cash (coins, bills, etc.) stored in it. Securing cash not only requires securing space, but also the need for security measures and regular maintenance by a manager, etc., which can be time-consuming.

[0095] If multiple payment methods are to be provided, the settlement machine 13 is likely to have a complex structure, be expensive, have complex controls, require more effort to manage bill collection, or become larger in size.

[0096] Therefore, if a user requests a payment method that the first settlement device, settlement machine 13, cannot accept due to hardware or other reasons, the second settlement device, vending machine 12, installed near settlement machine 13, will perform the settlement process on their behalf.

[0097] For example, in parking lots and the like, vending machines 12 are often installed in the vicinity as a service to users of the parking lot.

[0098] For example, even if the settlement machine 13 is a dedicated machine for cashless settlement that cannot handle cash, if the vending machine 12 can handle cash, the vending machine 12 will perform settlement processing in cash on behalf of the settlement machine 13. In this way, settlement can be performed according to the payment method desired by the user.

[0099] In the settlement system 10, the settlement machine 13 works in conjunction with peripheral devices such as the vending machine 12, and a device capable of settling payments according to the type of payment method performs the settlement process. In this configuration, for example, even if all settlement machines are not configured to handle cash, settlement with cash is possible as long as at least one settlement machine can handle cash. Specifically, even if the settlement machine 13 is specialized for cashless settlement, the vending machine 12 can still accept cash as a payment method. Therefore, the settlement system 10 can easily accommodate multiple payment methods without the need for device expansion, etc.

[0100] [Second embodiment] The second embodiment is realized, for example, with the same system configuration and hardware configuration as the first embodiment. The second embodiment differs from the first embodiment in that the user performs operations related to payment at the vending machine 12.

[0101] [Overall processing example of the second embodiment] 8 is a diagram showing an example of the overall processing of the second embodiment. Below, differences from the first embodiment will be mainly described, and similar processes will be assigned the same reference numerals as in the first embodiment and descriptions thereof will be omitted.

[0102] In the second embodiment, a user making a payment inputs an operation to the vending machine 12, causing the payment system 10 to start the overall processing. Therefore, in step S01 of the second embodiment, the vending machine 12 receives an operation from the user instructing the start of payment. For example, step S01 is performed by the user pressing a "Payment Start" button. Compared to the first embodiment, the second embodiment differs in that a "Payment Start" button is provided on the vending machine 12.

[0103] Furthermore, in the second embodiment, compared to the first embodiment, user operations and processing execution are performed by the vending machine 12, so there is no need to hand over the main processing role in the overall processing from the settlement machine 13 to the vending machine 12, and the vending machine 12 performs the processing. Therefore, the second embodiment does not have the handover processing and the like in the first embodiment (steps S04 to S05 and step S07).

[0104] In the second embodiment, as in the first embodiment, the server 11 calculates the fee (step S02), transmits the fee information (step S06), etc. However, the calculation of the fee, etc. may be performed by the vending machine 12.

[0105] Then, the processes from step S08 onwards are executed in the same manner as in the first embodiment.

[0106] [Functional configuration example of the second embodiment] 9 is a diagram showing an example of the functional configuration of the second embodiment. Compared to the first embodiment, the second embodiment differs in that the vending machine 12 is provided with a reception unit 13F2. The following description will focus on the differences from the first embodiment.

[0107] The reception unit 13F2 performs a reception procedure for receiving a request for settlement using the second payment method, as in the first embodiment. For example, the reception unit 13F2 is realized by the operation device 12H2 or the like.

[0108] As described above, when the vending machine 12 accepts a payment request, the vending machine 12 may be configured to execute payment processing, etc., instead of the payment adjustment machine 13. With such a configuration, it is possible to eliminate the need to first go to the location where the payment adjustment machine 13 is installed and then go to the location where the vending machine 12 is installed.

[0109] Furthermore, in the second embodiment, as in the first embodiment, even if the settlement machine 13 is a dedicated machine for cashless settlement that cannot handle cash, if the vending machine 12 can handle cash, the vending machine 12 will perform settlement processing in cash instead of the settlement machine 13. In this way, settlement can be performed according to the payment method desired by the user.

[0110] [System configuration example of the third embodiment] 10 is a diagram showing an example of a system configuration of the third embodiment. The third embodiment differs from the first embodiment in that the settlement system 10 further includes an information processing device (hereinafter referred to as a "second information processing device") that is connected to the server 11 etc. via a network or the like, in addition to the information processing device (hereinafter referred to as a "first information processing device") such as the server 11.

[0111] The second information processing device is, for example, a device for a car navigation system (hereinafter referred to as "car navigation system 14"). However, the second information processing device may be of a type other than the car navigation system 14, such as another in-vehicle device or a smartphone. Furthermore, there may be multiple second information processing devices.

[0112] [Overall processing example of the third embodiment] 11 is a diagram showing an example of overall processing in the third embodiment. Below, differences from the first embodiment will be mainly described, and similar processes will be assigned the same reference numerals as in the first embodiment and description thereof will be omitted.

[0113] In the third embodiment, a user making a payment inputs an operation to the car navigation system 14 to start the overall processing in the payment system 10. Therefore, in step S01 in the third embodiment, the car navigation system 14 receives an operation from the user to instruct the payment system 10 to start payment. For example, step S01 is performed by the user pressing a "Payment Start" button. Compared to the first embodiment, the third embodiment differs in that a "Payment Start" button is provided on the car navigation system 14.

[0114] The subsequent processing is executed in the same manner as in the first embodiment. Therefore, after the user performs an operation to instruct the car navigation system 14 to start settlement, the user goes to the settlement machine 13 to pick up the code paper 44, as in the first embodiment. After this, the overall processing is the same as in the first embodiment.

[0115] [Functional configuration example of the third embodiment] 12 is a diagram showing an example of a functional configuration of the third embodiment. Compared with the first embodiment, the third embodiment differs in that the car navigation system 14 includes the reception unit 13F2. The following description will focus on the differences from the first embodiment.

[0116] The reception unit 13F2 performs a reception procedure for receiving a request for settlement using the second payment method, as in the first embodiment. For example, the reception unit 13F2 is realized by an input device or the like provided in the car navigation system 14.

[0117] For example, if application software is installed in advance in the car navigation system 14, the car navigation system 14 can receive an operation for payment (step S01) and communicate with the server 11, the payment machine 13, and the like.

[0118] As described above, when the car navigation system 14 accepts a payment request, the vending machine 12 may be configured to execute payment processing and the like instead of the payment machine 13. With this configuration, the number of operations to be performed by the payment machine 13 can be reduced.

[0119] Furthermore, in the third embodiment, as in the first embodiment, even if the settlement machine 13 is a dedicated machine for cashless settlement that cannot handle cash, if the vending machine 12 can handle cash, the vending machine 12 will perform settlement processing in cash instead of the settlement machine 13. In this way, settlement can be performed according to the payment method desired by the user.

[0120] [Variations of handover process] 13 is a diagram showing a modified example of the handover process. For example, in the first embodiment, the payment adjustment device 13 accepts a payment request (step S03) and notifies the server 11. In response to this notification, the server 11 generates information to be used in the payment process, such as fee information, and transmits the fee information, etc. to the vending machine 12 (step S06). Meanwhile, the payment adjustment device 13 issues a code and has the vending machine 12 authenticate the user using the code (step S07).

[0121] The handover process may involve transmitting information to the vending machine 12 via a code, for example. As in the above case, the payment adjustment machine 13 accepts the payment request (step S03) and notifies the server 11. In response to this notification, the server 11 generates information to be used in the payment process, such as fee information, and transmits the fee information, etc. to the payment adjustment machine 13. The payment adjustment machine 13 then issues a code with the fee information, etc. embedded in it. Therefore, when the vending machine 12 reads the code, it can obtain the fee information, etc. and perform the payment process without obtaining information from the server 11.

[0122] Such a handover process can reduce the amount of communication between the server 11 and the vending machine 12.

[0123] Alternatively, the handover process may be performed from the payment machine 13 to the vending machine 12, for example, without going through the server 11. First, as in the above case, the payment machine 13 accepts a payment request (step S03). Then, the payment machine 13 generates fee information, etc. Next, the payment machine 13 transmits the fee information, etc. to the vending machine 12 (step S06). Thereafter, as in the other cases, when the vending machine 12 reads the code, it can obtain the fee information, etc. and execute the payment process without obtaining information from the server 11.

[0124] In addition, the vending machine 12 may send a notification of the completion of payment to the payment machine 13 instead of the server 11.

[0125] The handover process does not need to use a code. For example, if a predetermined time has elapsed since the payment request was made (i.e., if the user does not operate the vending machine 12 for a predetermined time, a timeout occurs, for example), the vending machine 12 determines that the user is the same and performs the payment process, etc.

[0126] Alternatively, the handover process may be performed using the user's biometric information, etc. Specifically, the server 11 stores the user's facial image or biometric information, such as a fingerprint, in advance. The settlement machine 13 and the vending machine 12 then authenticate the user using the biometric information. If the user is authenticated in this way, the vending machine 12 performs the settlement process, etc. Also, authentication may be performed on the vehicle 1, etc., instead of the user.

[0127] [System configuration variations] Figure 14 is a diagram showing a modified system configuration. Compared to the first embodiment, the modified system differs in that the server 11 and the settlement machine 13 are integrated into one unit in the settlement system 10 (hereinafter, the device that combines the server 11 and the settlement machine 13 is referred to as the "integrated device 15"). In other words, the server 11 and the settlement machine 13 may be a single information processing device.

[0128] The integrated device 15 may be a device in which the server 11 and the settlement machine 13 are integrated into a single information processing device, or may be a device in which the server 11 and the settlement machine 13 are realized by a plurality of devices.

[0129] In addition, in the settlement system 10, the settlement machine 13 may have the functions (or some of the functions) of the server 11 instead of, or may have the functions redundantly. On the other hand, the settlement system 10 may further have devices other than those described above.

[0130] In the settlement system 10, the vending machine 12 may instead have the functions of the server 11 or the settlement machine 13 (or may have a part of the functions), or may have both functions.

[0131] [Other embodiments] The parking lot may or may not have a gate. For example, instead of opening the gate in the completion process, a mechanism for locking the vehicle 1 (a so-called flap) may be lowered.

[0132] In addition, in a parking lot, vehicles 1 that are leaving, entering, or parked may be recognized by a sensor or may be recognized only near the gate. Furthermore, vehicles 1 may be recognized by a sensor installed in each vehicle compartment, or the entire parking lot may be managed by multiple cameras or one camera.

[0133] Each device does not have to be a single device, that is, each device may be configured by combining multiple devices.

[0134] The present invention may be realized by a program (including firmware and programs equivalent thereto; hereinafter simply referred to as a "program") that executes processing for realizing the settlement method exemplified above, or processing equivalent to the processing shown above.

[0135] That is, the present invention may be realized by a program written in a programming language or the like so as to issue instructions to a computer and obtain a predetermined result. Note that the program may be configured so that part of the processing is executed by hardware such as an IC (Integrated Circuit).

[0136] The program causes the computer to execute the above-described processes by cooperating with the arithmetic unit, control unit, storage device, etc. of the computer. That is, the program is loaded into the main storage device, etc., and issues instructions to the arithmetic unit to perform calculations, thereby operating the computer.

[0137] The program may also be provided via a computer-readable storage medium or a telecommunications line such as a network.

[0138] The present invention may be realized in a system composed of multiple devices. That is, an information processing system using multiple computers may execute the above-described processes in a redundant, parallel, distributed, or combination thereof manner. Therefore, the present invention may be realized in devices and systems other than those having the hardware configurations described above.

[0139] The present invention is not limited to the above-described exemplary embodiments. Therefore, the present invention may be modified or added to without departing from the technical gist of the present invention. Therefore, all technical matters included in the technical concept described in the claims are subject to the present invention. The above-described exemplary embodiments are preferred examples. Those skilled in the art will be able to realize various modifications from the disclosed content, and such modifications are included in the technical scope described in the claims. [Explanation of symbols]

[0140] 1: Vehicle 10: Payment system 11: Server 11F1: Calculation section 11F2: Transmitter 11H1: CPU 11H2: Storage device 11H3: Input device 11H4: Output device 11H5 :Communication device 12: Vending machine 12F1: 2nd payment department 12F2: Reading unit 12H1 :Communication device 12H2: Operating device 12H3: Vending equipment 12H4: Cash settlement device 13:Payment machine 13F1: 1st payment department 13F2: Reception 13H1 :Printing device 13H2: Reception device 13H3: Cashless payment device 13H4: Communication equipment 14: Car navigation system 15: Integrated device 40:Payment screen 41: Amount display 42: Buttons 43: Cash button 44: Code paper 45: User terminal

Claims

1. A payment system having an information processing device, a first payment device connected to the information processing device and installed in a parking lot, and a second payment device connected to the information processing device and installed in the parking lot, The information processing device includes: a calculation unit for calculating a fee incurred for a service in the parking lot; Equipped with The first settlement device a first settlement unit that settles the fee using a first payment method; a reception unit that receives a payment request using either the first payment method or a second payment method different from the first payment method; Equipped with The second settlement device is a second settlement unit that settles the fee using the second payment method when the settlement request accepted by the acceptance unit is the second payment method; Equipped with Checkout system.

2. The first payment method is It is cashless settlement, The second payment method is Cash settlement The settlement system according to claim 1 .

3. The calculation unit Calculating the fee based on the recognition result of the vehicle parked in the parking lot and the parking time that the vehicle was parked in the parking lot; The information processing device includes: The system further includes a transmission unit that transmits fee information indicating a result of calculating the fee to the first settlement device or the second settlement device. The settlement system according to claim 1 .

4. The first settlement device When the reception unit receives the settlement request, outputting settlement information relating to the settlement process of the fee to a recording medium, or outputting the settlement information to a user terminal of a user who settles the fee; The second settlement device is Further, a reading unit that reads the settlement information is provided, The second settlement unit When the payment information is read, the fee is paid using the second payment method. The settlement system according to claim 1 .

5. A payment system having an information processing device, a first payment device connected to the information processing device and installed in a parking lot, and a second payment device connected to the information processing device and installed in the parking lot, The information processing device includes: a calculation unit for calculating a fee incurred for a service in the parking lot; Equipped with The first settlement device a first settlement unit that settles the fee using a first payment method; Equipped with The second settlement device is a reception unit that receives a request for settlement using a second payment method different from the first payment method; a second settlement unit that settles the fee using the second payment method when the reception unit accepts the payment; Equipped with Checkout system.

6. A payment system having a first information processing device, a first payment device connected to the first information processing device and installed in a parking lot, a second payment device connected to the first information processing device and installed in the parking lot, and a second information processing device connected to the first information processing device, The first information processing device a calculation unit for calculating a fee incurred for a service in the parking lot; Equipped with The first settlement device a first settlement unit that settles the fee using a first payment method; Equipped with The second information processing device a reception unit for receiving a payment request by the second payment device; Equipped with The second settlement device is a second settlement unit that settles the fee using a second payment method different from the first payment method when the settlement request accepted by the acceptance unit is a second payment method different from the first payment method; Equipped with Checkout system.

7. The first settlement device If you request payment, a code will be issued. The second settlement device is authenticating the user based on the code; When the user is authenticated, the fee information is acquired from the information processing device, and the fee is settled using the second payment method by taking over from the first settlement device; When the payment of the fee is completed, the information processing device is notified. The settlement system according to claim 3.

8. A payment method performed by a payment system having an information processing device, a first payment device connected to the information processing device and installed in a parking lot, and a second payment device connected to the information processing device and installed in the parking lot, a calculation procedure in which the information processing device calculates a fee incurred for a service at the parking lot; a first settlement procedure in which the first settlement device settles the fee using a first payment method; an acceptance step in which the first settlement device accepts a request for settlement using either the first payment method or a second payment method different from the first payment method; a second settlement step in which the second settlement device settles the fee using the second payment method if the settlement request accepted in the acceptance step is the second payment method; Payment methods including.

9. A program for causing a computer to execute the settlement method according to claim 8.

Images