Information providing device, information providing method, and information providing program

Abstract

An information providing device is provided that can provide information useful for improving the QOL of the entire facility, including both facility staff and facility users. [Solution] The information providing device 30 of the present invention has a first acquisition unit that acquires QOL evaluation information indicating an evaluation of the QOL of the care recipient 70, a second acquisition unit that acquires work evaluation information indicating an evaluation of the workload of the care staff 80, a memory unit that stores correspondence information indicating the correspondence between the care recipient 70 and the care staff 80, and a display control unit that, based on the correspondence information, causes the first information based on the QOL evaluation information acquired by the first acquisition unit and the second information based on the work evaluation information acquired by the second acquisition unit to correspond to each other and display them on the display unit.

Description

[Technical Field]

[0001] The present invention relates to an information providing device, an information providing method, and an information providing program. [Background technology]

[0002] As the aging of society progresses, the demand for nursing care facilities continues to increase year by year. Nursing care facilities are continually reviewing their working environments and conditions in order to improve the quality of life (QOL) of their staff.

[0003] In this regard, Patent Document 1 below discloses a technology for acquiring biological information from a specific person belonging to an organization while they are sleeping and generating information about the specific person's working style in the organization. The technology in Patent Document 1 makes it possible to evaluate the risk of a specific person taking a leave of absence from the sleep information and work information of the specific person, and to propose working hours and work content to reduce the risk of taking a leave of absence. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Publication No. 2020-190939 Summary of the Invention [Problem to be solved by the invention]

[0005] However, the above-mentioned technology only considers the QOL of individuals (staff members) who belong to an organization, and does not consider the QOL of the organization as a whole.

[0006] Since nursing care facilities have both staff and users, it is necessary for nursing care facilities to improve the QOL of both staff and users. For example, if the QOL of facility staff is taken into consideration too much, the time allocated to caregiving, etc. may be reduced, and truly necessary care may not be provided. If truly necessary care is not provided, the QOL of facility users will decline, which is undesirable.

[0007] For this reason, nursing care facilities need information that will enable facility managers to make decisions that will improve the quality of life of the entire facility, including both facility staff and facility users.

[0008] The present invention has been made in view of the above-mentioned problems, and therefore, an object of the present invention is to provide an information providing device, an information providing method, and an information providing program that can provide information useful for improving the QOL of the entire facility, including both facility staff and facility users. [Means for solving the problem]

[0009] The above object of the present invention can be achieved by the following means.

[0010] (1) An information providing device having a first acquisition unit that acquires QOL evaluation information indicating an evaluation of the QOL of a care recipient, a second acquisition unit that acquires work evaluation information indicating an evaluation of the workload of care staff, a memory unit that stores correspondence information indicating the correspondence between the care recipient and the care staff, and a display control unit that causes a display unit to display, based on the correspondence information, first information based on the QOL evaluation information acquired by the first acquisition unit and second information based on the work evaluation information acquired by the second acquisition unit in correspondence with each other.

[0011] (2) The information providing device according to (1) above, wherein the correspondence information includes information associating care recipients and care staff for each predetermined group.

[0012] (3) The information providing device described in (2) above, wherein the group is a group based on the floor of a facility, and the correspondence information includes information that associates care recipients and care staff for each floor of the facility.

[0013] (4) The information providing device described in (1) or (2) above, wherein the display control unit switches between a first display screen that displays the first information and a second display screen that displays the second information and displays them on the display unit.

[0014] (5) The information providing device described in (4) above, wherein the first information is the average value of the QOL evaluation for a plurality of care recipients for each group, and the second information is the average value of the workload evaluation for a plurality of care staff for each group, and the first display screen and the second display screen are configured so that the first information and the second information for the same group are displayed in the same position on the display unit.

[0015] (6) The information providing device according to (4) above, wherein the display control unit further causes the display unit to display a third display screen that displays an evaluation of the QOL of each care recipient.

[0016] (7) The information providing device according to (6) above, wherein the display control unit further causes the display unit to display a fourth display screen that displays an evaluation of the workload of each care staff member.

[0017] (8) The information providing device described in (7) above, wherein the third display screen and the fourth display screen are configured to display an evaluation of the QOL of the care recipient and an evaluation of the workload of the care staff in charge of the care recipient at the same position on the display unit.

[0018] (9) The information providing device according to (1) or (2), wherein the display control unit displays the first information and the second information on the same display screen.

[0019] (10) The information providing device described in (9) above, wherein the first information is the average value of the QOL evaluation for a plurality of care recipients for each group, the second information is the average value of the workload evaluation for a plurality of care staff for each group, and the display screen is configured so that the first information and the second information for the same group are displayed at the same horizontal or vertical position on the display unit.

[0020] (11) The information providing device described in (9) above, wherein the display control unit further displays an evaluation of the QOL of each care recipient and an evaluation of the workload of each care staff member on the same display screen.

[0021] (12) The information providing device described in (11) above, wherein the display screen is configured so that an assessment of the QOL of the care recipient and an assessment of the workload of the care staff in charge of the care recipient are displayed at the same horizontal or vertical position on the display unit.

[0022] (13) The information providing device according to (1) or (2) above, wherein the evaluation of the QOL is obtained by analyzing an image obtained by photographing the care recipient with a camera.

[0023] (14) The information providing device according to (1) or (2) above, wherein the evaluation of the workload is obtained from information regarding the working hours of the care staff.

[0024] (15) The information providing device according to (14) above, wherein the information about working hours includes information indicating the relationship between working hours and rest periods of care staff.

[0025] (16) The information providing device according to (2) or (3) above, wherein one care staff member belongs to multiple groups.

[0026] (17) An information provision method comprising the steps of: (a) acquiring QOL assessment information indicating an assessment of the QOL of the care recipient; (b) acquiring work assessment information indicating an assessment of the workload of the care staff; and (c) displaying on a display unit first information based on the QOL assessment information acquired in step (a) and second information based on the work assessment information acquired in step (b) in correspondence with each other, based on correspondence information indicating the correspondence between the care recipient and the care staff.

[0027] (18) An information provision program that causes a computer to execute the steps of: (a) acquiring QOL assessment information indicating an assessment of the QOL of the care recipient; (b) acquiring work assessment information indicating an assessment of the workload of the care staff; and (c) displaying on a display unit first information based on the QOL assessment information acquired in step (a) and second information based on the work assessment information acquired in step (b) in correspondence with each other, based on correspondence information indicating the correspondence between the care recipient and the care staff. [Effects of the Invention]

[0028] According to the present invention, it is possible to provide information that is useful for improving the QOL of the entire facility, including both facility staff (care staff) and facility users (care recipients). [Brief explanation of the drawings]

[0029] Advantages and features provided by one or more embodiments of the present invention will be more fully understood from the following detailed description and the accompanying drawings, which are for purposes of illustration only and are not intended to define the limits of the invention. [Figure 1] FIG. 1 is a diagram illustrating a schematic configuration of a monitoring system. [Figure 2] FIG. 2 is a block diagram showing a schematic configuration of a detection device. [Figure 3] FIG. 2 is a block diagram showing a schematic configuration of a server device. [Figure 4]FIG. 3 is a diagram illustrating the contents stored in a storage unit of the server device. [Figure 5] FIG. 2 is a block diagram showing a schematic configuration of a management terminal device. [Figure 6] FIG. 3 is a diagram showing the stored contents of a storage unit of a management terminal device. [Figure 7] FIG. 1 is a block diagram showing a schematic configuration of a mobile terminal device. [Figure 8] FIG. 10 is a diagram showing an example of QOL evaluation information. [Figure 9] FIG. 10 is a diagram illustrating an example of labor evaluation information. [Figure 10] FIG. 10 is a diagram illustrating an example of correspondence relationship information. [Figure 11] 10 is a flowchart showing a procedure for information providing processing. [Figure 12] FIG. 3 is a diagram showing an example of a first display screen according to the first embodiment. [Figure 13] FIG. 4 is a diagram showing an example of a second display screen according to the first embodiment. [Figure 14] FIG. 10 is a diagram showing an example of a third display screen according to the first embodiment. [Figure 15] FIG. 10 is a diagram showing an example of a fourth display screen according to the first embodiment. [Figure 16] FIG. 10 is a diagram showing an example of a first display screen according to the second embodiment. [Figure 17] FIG. 10 is a diagram showing an example of a second display screen according to the second embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0030] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will be described below with reference to the accompanying drawings, but the scope of the present invention is not limited to the disclosed embodiments.

[0031] (First embodiment) 1 is a diagram showing a schematic configuration of a monitoring system 1 to which an information providing device according to a first embodiment of the present invention is applied. In the following, an example will be described in which the monitoring system 1 is installed in a building (such as a nursing home or hospital) that has rooms and care stations on multiple floors where multiple care recipients reside.

[0032] 1, the monitoring system 1 includes a plurality of detection devices 10, a server device 20, a management terminal device 30, and a plurality of mobile terminal devices 40. The detection devices 10, the server device 20, the management terminal device 30, and the mobile terminal devices 40 are connected to each other so as to be able to communicate with each other via a communication network 50. The mobile terminal devices 40 are connected to the communication network 50 via an access point 51.

[0033] The detection devices 10 are installed, for example, in the rooms of the care recipients 70 on each floor (first to third floors). In the example shown in FIG. 1, four detection devices 10 are installed on the first floor, one in each room of the care recipients 70, A, B, C, and D. Although not shown, a plurality of detection devices 10 are also installed in each room of the care recipients 70 on the other floors. Care staff 80 who provide care, nursing, or the like (for example, care) to the care recipients 70 each carry a mobile terminal device 40. The management terminal device 30 is used, for example, by an administrator (not shown) who is a manager who oversees the staff 80.

[0034] The locations and numbers of the devices included in the monitoring system 1 are not limited to the example shown in Fig. 1. For example, the server device 20 and the management terminal device 30 do not have to be located inside the facility building, and may be external devices connected to the network 50.

[0035] <Detection device 10> 2 is a block diagram showing a schematic configuration of the detection device 10. The detection device 10 is installed on the ceiling or upper part of a wall of the room in which the subject 70 lives.

[0036] As shown in FIG. 2, the detection device 10 includes a control unit 11, a communication unit 12, and a camera 13, which are interconnected by a bus.

[0037] The control unit 11 is configured with a CPU (Central Processing Unit) and memories such as RAM (Random Access Memory) and ROM (Read Only Memory), and controls the above-mentioned units and performs various arithmetic processing according to a program.

[0038] The communication unit 12 is an interface for communicating with other devices such as the server device 20, the management terminal device 30, and the mobile terminal device 40 via the network 50.

[0039] The camera 13 photographs the subject 70 from above the ceiling or wall of the room and outputs the photographed image (image data). The photographed image is used to evaluate the QOL of the subject 70.

[0040] <Server device 20> FIG. 3 is a block diagram showing a schematic configuration of the server device 20. As shown in FIG.

[0041] 3, the server device 20 includes a control unit 21, a communication unit 22, and a storage unit 23, which are interconnected by a bus. Note that, among the above-mentioned units of the server device 20, those having the same functions as the above-mentioned units of the detection device 10 will not be described in order to avoid duplication.

[0042] The storage unit 23 is configured by a hard disk drive (HDD) or a solid state drive (SSD), and stores various programs and various data.

[0043] FIG. 4 is a diagram showing the contents stored in the storage unit 23 of the server device 20. The storage unit 23 of the server device 20 stores QOL assessment information 100 and work assessment information 200. The QOL assessment information 100 is information indicating an assessment (score) of the subject 70 regarding their QOL, and the work assessment information 200 is information indicating an assessment of the workload of the staff member 80. In this embodiment, the QOL assessment information 100 is obtained by analyzing a captured image obtained by photographing the subject 70 with the camera 13 of the detection device 10. The work assessment information 200 is obtained from information regarding the working hours of the staff member 80. Details of the QOL assessment information 100 and the work assessment information 200 will be described later.

[0044] Furthermore, the storage unit 23 of the server device 20 stores programs corresponding to the image analysis unit 231 and the QOL calculation unit 232. The image analysis unit 231 analyzes a captured image obtained by photographing the subject 70 with the camera 13 of the detection device 10, and recognizes the movements of the subject 70. The QOL calculation unit 232 calculates an evaluation (score) of the QOL of the subject 70 from the movements of the subject 70 recognized by the image analysis unit 231. The functions of the above-mentioned units are exerted by the control unit 21 executing the corresponding programs.

[0045] <Management terminal device 30> 5 is a block diagram showing a schematic configuration of the management terminal device 30. The management terminal device 30 corresponds to the information providing device of the present invention. The management terminal device 30 is a so-called PC (Personal Computer).

[0046] 5, the management terminal device 30 includes a control unit 31, a communication unit 32, a memory unit 33, a display unit 34, and an input unit 35, which are interconnected by a bus. Note that, among the above-mentioned units of the management terminal device 30, those that have the same functions as the above-mentioned units of the detection device 10 and the server device 20 will not be described in order to avoid duplication.

[0047] The display unit 34 is, for example, a liquid crystal display, and displays various information.

[0048] The input unit 35 includes a keyboard, a numeric keypad, a mouse, etc., and accepts input of various instructions and information.

[0049] 6 is a diagram showing the contents stored in the storage unit 33 of the management terminal device 30. The storage unit 33 of the management terminal device 30 stores correspondence relationship information 300 indicating the correspondence between the target person 70 and the staff member 80. The correspondence relationship information 300 is registered in the storage unit 33, for example, by the user (administrator) of the management terminal device 30. Details of the correspondence relationship information 300 will be described later.

[0050] The storage unit 33 of the management terminal device 30 stores programs corresponding to an acquisition unit 331, a display control unit 332, and a reception unit 333. The acquisition unit 331, as a first acquisition unit, acquires QOL assessment information 100. The acquisition unit 331, as a second acquisition unit, acquires work evaluation information 200. The display control unit 332 causes the display unit 34 to switch between a first display screen displaying the average QOL assessment scores for multiple subjects 70 and a second display screen displaying the average workload assessment scores for multiple staff members 80. The reception unit 333 receives an instruction from the user of the management terminal device 30 to switch between the first display screen and the second display screen. The functions of the above-mentioned units are realized by the control unit 31 executing the corresponding programs.

[0051] <Mobile terminal device 40> 7 is a block diagram showing a schematic configuration of the mobile terminal device 40. The mobile terminal device 40 is a so-called smartphone or tablet terminal. The staff member 80 inputs information about their own working hours into the mobile terminal device 40.

[0052] 7, the mobile terminal device 40 includes a control unit 41, a storage unit 42, a wireless communication unit 43, and an operation display unit 44, which are interconnected by a bus. Note that, among the above-mentioned units of the mobile terminal device 40, those having the same functions as the above-mentioned units of the detection device 10 and the server device 20 will not be described in order to avoid duplication.

[0053] The wireless communication unit 43 is capable of wireless communication using standards such as Wi-Fi and Bluetooth (registered trademark), and communicates wirelessly with each device via an access point 51 or directly.

[0054] The operation display unit 44 is, for example, a touch panel display, which displays various information and accepts input of various instructions and information.

[0055] In addition, the detection device 10, the server device 20, the management terminal device 30, and the mobile terminal device 40 may have components other than those described above, or may not have some of the components described above.

[0056] In the monitoring system 1 configured as described above, information useful for decision-making to improve the QOL of the entire facility, including both the subjects 70 and the staff 80, is provided by the management terminal device 30. Specifically, a first display screen that displays the average value of the QOL evaluations for the multiple subjects 70 and a second display screen that displays the average value of the workload evaluations for the multiple staff 80 are switchably displayed on the display unit 34 of the management terminal device 30. The operation of the management terminal device 30 will be described below with reference to Figs. 8 to 15.

[0057] First, the QOL evaluation information 100, work evaluation information 200, and correspondence relationship information 300 will be described with reference to FIGS.

[0058] 8 is a diagram showing an example of QOL evaluation information 100. The QOL evaluation information 100 is information indicating an evaluation of the QOL of the subject 70, and includes subject name information 101 and QOL score information 102. The subject name information 101 is information for identifying the subject 70, and the QOL score information 102 is information indicating a score related to the QOL of the subject 70. The QOL score information 102 takes a higher value as the QOL of the subject 70 is higher.

[0059] In this embodiment, the subject's 70 movements are recognized by analyzing images obtained by photographing the subject 70 with the camera 13 of the detection device 10, and the subject's QOL is scored based on the recognized movements. For example, if the subject 70 leaves his / her bed frequently or for a long time at night, the score will be low. Also, if the subject 70's head sways significantly while walking, or if the walking speed is slow, the score will be low. Note that the movements used to score the QOL are not limited to the above movements, and various movements of the subject 70 may be used. The QOL evaluation information 100 is generated daily by the server device 20 and stored in the memory unit 23 of the server device 20 together with date information.

[0060] FIG. 9 is a diagram showing an example of work evaluation information 200. Work evaluation information 200 is information indicating an evaluation of the workload of staff member 80, and includes staff member name information 201 and work hour evaluation information 202. Staff member name information 201 is information for identifying staff member 80, and work hour evaluation information 202 is information indicating the ratio of break time to working hours of staff member 80. The shorter the break time relative to working hours, the lower the value of work hour evaluation information 202. In other words, the lower the QOL of staff member 80, the lower the value of work hour evaluation information 202.

[0061] In this embodiment, the information necessary to generate the work hour evaluation information 202 is obtained by the staff member 80 entering their own working hours and break times into the mobile terminal device 40. However, unlike this embodiment, the information necessary to generate the work hour evaluation information 202 may also be obtained from, for example, separately managed facility attendance information. The work evaluation information 200 is generated daily by the server device 20 and stored in the memory unit 23 of the server device 20 together with date information.

[0062] 10 is a diagram showing an example of correspondence information 300. Correspondence information 300 is information indicating the correspondence between subject 70 and staff member 80, and includes subject name information 301, staff member name information 302, and floor information 303. Subject name information 301 is information for identifying subject 70, and staff member name information 302 is information for identifying staff member 80. Floor information 303 is information indicating the floor on which subject 70 resides. Subject name information 301 and staff member name information 302 correspond to each other, and for example, "person in charge X," who is staff member 80, is the person in charge of caring for "Mr. A," who is subject 70 and resides on the first floor.

[0063] 11 is a flowchart showing the procedure of the information provision process executed by the management terminal device 30. The process shown in the flowchart of FIG. 11 is executed by the control unit 31 in accordance with a program stored in the storage unit 33 of the management terminal device 30.

[0064] (Step S101) First, the control unit 31 acquires the QOL evaluation information 100 (see FIG. 8) from the storage unit 23 of the server device 20.

[0065] (Step S102) Next, the control unit 31 acquires the work evaluation information 200 (see FIG. 9) from the storage unit 23 of the server device 20.

[0066] (Step S103) Next, the control unit 31 calculates the average value of the evaluations regarding the QOL of the subjects 70 for each floor. More specifically, the control unit 31 extracts the QOL score information 102 of the subjects 70 residing on each floor from the QOL evaluation information 100 acquired in the processing of step S101 based on the correspondence information 300 stored in the storage unit 33. Then, the control unit 31 calculates the average value of the extracted QOL score information 102 for each floor. The control unit 31 calculates the daily average value of the QOL score information 102 based on the daily QOL evaluation information 100.

[0067] (Step S104) Next, the control unit 31 calculates the average value of the evaluation of the workload of the staff member 80 for each floor. More specifically, the control unit 31 extracts the work hour evaluation information 202 of the staff member 800 in charge of each floor from the work evaluation information 200 acquired in the processing of step S102, based on the correspondence information 300 stored in the memory unit 33. The control unit 31 then calculates the average value of the extracted work hour evaluation information 202 for each floor. The control unit 31 calculates the daily average value of the work hour evaluation information 202 based on the daily work evaluation information 200.

[0068] (Step S105) Next, the control unit 31 generates a first display screen that displays the average value of the QOL evaluation for each floor. More specifically, the control unit 31 generates image data for the first display screen 410 (see FIG. 12) that displays the average value of the QOL score information for each floor calculated in the processing of step S103. The details of the first display screen 410 will be described later.

[0069] (Step S106) Next, the control unit 31 generates a second display screen that displays the average value of the evaluation related to workload for each floor. More specifically, the control unit 31 generates image data for the second display screen 420 (see FIG. 13) that displays the average value of the working time evaluation information for each floor calculated in the processing of step S104. The second display screen 420 will be described in detail later.

[0070] (Step S107) Then, the control unit 31 causes the display unit 34 to display the first display screen 410, and ends the process. More specifically, the control unit 31 causes the display unit 34 of the management terminal device 30 to display the first display screen 410 based on the image data generated in the process of step S105, and ends the process. Note that the image data of the second display screen 420 generated in the process of step S106 is held in RAM or the like so that the second display screen 420 can be quickly displayed on the display unit 34 in place of the first display screen 410 when an instruction is received from the user of the management terminal device 30.

[0071] As described above, according to the process shown in the flowchart of FIG. 11, first, QOL evaluation information for subjects 70 and work evaluation information for staff members 80 are acquired. Next, an average value of QOL evaluations for multiple subjects 70 per floor is calculated based on correspondence information indicating the correspondence between subjects 70 and staff members 80. Also, an average value of workload evaluations for multiple staff members 80 per floor is calculated. Then, a first display screen 410 displaying the average value of QOL evaluations for each floor and a second display screen 420 displaying the average value of workload evaluations for each floor are switchably displayed on the display unit 34 of the management terminal device 30.

[0072] With this configuration, the user (administrator) of the management terminal device 30 can refer to the first and second display screens 410, 420 displayed on the display unit 34 and make decisions to improve the QOL of the entire facility, including the subjects 70 and staff 80. In other words, the management terminal device 30 of this embodiment provides information useful for improving the QOL of the entire facility, including both the subjects 70 and staff 80.

[0073] The first and second display screens 410 and 420 will be described in detail below with reference to FIGS.

[0074] Fig. 12 is a diagram showing an example of the first display screen 410, and Fig. 13 is a diagram showing an example of the second display screen 420. The first display screen 410 and the second display screen 420 are switched and displayed on the display unit 34 of the management terminal device 30 in accordance with button operations, etc., by the user (administrator) of the management terminal device 30. If the display unit 34 is a touch panel display, the first display screen 410 and the second display screen 420 can be switched by a swipe action by the user.

[0075] <First display screen 410> The first display screen 410 is a screen that displays the average value of the QOL evaluation for each floor for multiple subjects 70. As shown in Fig. 12, a first graph 411 that shows the change over time in the average value of the QOL evaluation for multiple subjects 70 residing on the first floor is displayed at the top of the first display screen 410. Furthermore, a second graph 412 that shows the change over time in the average value of the QOL evaluation for multiple subjects 70 residing on the second floor is displayed at the bottom of the first display screen 410. The vertical axis of the first and second graphs 411, 412 shows the average value of the QOL evaluation (score) for each floor, and the horizontal axis shows the date.

[0076] With this configuration, the user (administrator) of the management terminal device 30 can grasp the change over time in the average value of the QOL evaluation for each floor. Specifically, the administrator can easily notice, for example, when the average value of the QOL evaluation for the subjects 70 residing on a specific floor is decreasing over time.

[0077] Note that not only graphs 411, 412 showing the average values ​​of the evaluations regarding QOL of the subjects 70 residing on the first and second floors, but also graphs showing the average values ​​of the evaluations regarding QOL of the subjects 70 residing on the third and fourth floors may be displayed on the first display screen 410. Alternatively, for example, by scrolling down the first display screen 410, a graph showing the average values ​​of the evaluations regarding QOL of the subjects 70 residing on the third and fourth floors may be displayed.

[0078] <Second display screen 420> The second display screen 420 is a screen that displays the average value of the workload evaluation for each floor for multiple staff members 80. As shown in FIG. 13, the upper part of the second display screen 420 displays a first graph 421 that shows the change over time in the average value of the workload evaluation for multiple staff members 80 in charge of the first floor. The lower part of the second display screen 420 displays a second graph 422 that shows the change over time in the average value of the workload evaluation for multiple staff members 80 in charge of the second floor. The vertical axis of the first and second graphs 421, 422 shows the average value of the workload evaluation (the ratio of break time to working hours) for each floor, and the horizontal axis shows the date.

[0079] With this configuration, the user (manager) of the management terminal device 30 can grasp the change over time in the average value of the evaluation regarding workload for each floor. Specifically, the manager can easily notice, for example, if the average value of the evaluation regarding workload for the staff member 80 in charge of a specific floor is decreasing over time.

[0080] In addition, in a nursing care facility or the like, one staff member 80 is usually assigned to one subject 70 per floor, but the staff member 80 on each floor also cares for subjects 70 other than the subject 70 that they are responsible for. Therefore, it is useful to understand the average value of the evaluation of workload for multiple staff members 80 on a floor-by-floor basis.

[0081] Furthermore, second display screen 420 may display not only graphs 421 and 422 showing the average values ​​of evaluations regarding workload for staff 80 in charge of the first and second floors, but also graphs showing the average values ​​of evaluations regarding workload for staff 80 in charge of the third and fourth floors. Alternatively, for example, by scrolling second display screen 420 downward, a graph showing the average values ​​of evaluations regarding workload for staff 80 in charge of the third and fourth floors may be displayed.

[0082] Additionally, in the management terminal device 30 of this embodiment, the information displayed on the first display screen 410 corresponds to the information displayed on the second display screen 420. Specifically, the first display screen 410 and the second display screen 420 are configured so that information relating to the first floor is displayed at the top of the screen, and information relating to the second floor is displayed at the bottom of the screen.

[0083] With this configuration, the user (administrator) of the management terminal device 30 can easily compare the average QOL ratings of the subjects 70 and the average workload ratings of the staff 80 for the same floor by switching between the two display screens. Specifically, if the administrator notices, for example, on the first display screen 410 that the average QOL ratings for a specific floor are changing over time, the administrator causes the second display screen 420 to be displayed on the display unit 34. This allows the administrator to quickly check, from the second display screen 420, the changes over time in the average workload ratings of the staff 80 in charge of the same floor.

[0084] Next, the third and fourth display screens 430 and 440, which are screens at a lower level than the first and second display screens 410 and 420, will be described with reference to FIGS.

[0085] Fig. 14 is a diagram showing an example of the third display screen 430, and Fig. 15 is a diagram showing an example of the fourth display screen 440. Similar to the first and second display screens 410, 420, the third display screen 430 and the fourth display screen 440 are switched and displayed on the display unit 34 of the management terminal device 30 in response to button operations, etc., by the user (administrator) of the management terminal device 30.

[0086] <Third display screen 430> The third display screen 430 is a screen that displays the evaluation of the QOL of each subject 70. As shown in Fig. 14, a first graph 431 showing the change over time in the evaluation of the QOL of "Mr. A," who is a subject 70, is displayed at the top of the third display screen 430. Furthermore, a second graph 432 showing the change over time in the evaluation of the QOL of "Mr. B," who is also a subject 70, is displayed at the bottom of the third display screen 430. The vertical axis of the first and second graphs 431, 432 indicates the evaluation (score) of the QOL, and the horizontal axis indicates the date.

[0087] The third display screen 430 is a screen at a lower level than the first display screen 410, and "Mr. A" and "Mr. B" are both subjects 70 residing on the first floor. The third display screen 430 is generated, for example, when the manager operates a button on the first display screen 410 to select the first floor, and is displayed on the display unit 34 in place of the first display screen 410. Although not shown in the figures, a display screen displaying an evaluation of the QOL of each subject 70 residing on the second or third floor can also be generated and displayed.

[0088] With this configuration, if the user (administrator) of the management terminal device 30 notices, for example, a change in the average value of the QOL evaluation for the first floor on the first display screen 410, the user causes the display unit 34 to display the third display screen 430. This allows the administrator to quickly check the changes in the QOL evaluation for each subject 70 residing on the first floor from the third display screen 430. In other words, the administrator can grasp the changes in the QOL evaluation for the entire floor, and then grasp the factors that are causing the changes on the entire floor (the changes in the QOL evaluation for each subject 70 residing on that floor).

[0089] <Fourth display screen 440> The fourth display screen 440 is a screen that displays the evaluation of the workload of each staff member 80. As shown in FIG. 15 , the upper part of the fourth display screen 440 displays a first graph 441 that shows the change over time in the evaluation of the workload of "Person in Charge X," who is the staff member 80 in charge of "Mr. A." The lower part of the fourth display screen 440 displays a second graph 442 that shows the change over time in the evaluation of the workload of "Person in Charge Y," who is the staff member 80 in charge of "Mr. B." The vertical axis of the first and second graphs 441, 442 indicates the evaluation of the workload (the ratio of break time to working hours), and the horizontal axis indicates the date.

[0090] The fourth display screen 440 is a screen at a lower level than the second display screen 420, and corresponds to the third display screen 430. The third display screen 430 and the fourth display screen 440 are alternately displayed on the display unit 34. The fourth display screen 440 is generated, for example, when the manager operates a button on the second display screen 420 to select the first floor, and is displayed on the display unit 34 in place of the second display screen 420. Although not shown in the figures, a display screen may also be generated and displayed that displays an evaluation of the workload of each staff member 80 in charge of the second or third floor.

[0091] According to this configuration, if the user (administrator) of the management terminal device 30 notices, for example, a change in the evaluation of the QOL of a specific subject 70 on the third display screen 430, the administrator causes the display unit 34 to display the fourth display screen 440. This allows the administrator to quickly check the evaluation of the workload of the staff member 80 in charge of the specific subject 70 from the fourth display screen 440. Conversely, if the administrator notices, for example, a change in the evaluation of the workload of a specific staff member 80 on the fourth display screen 440, the administrator causes the display unit 34 to display the third display screen 430. This allows the administrator to quickly check the evaluation of the QOL of the subject 70 in charge of the staff member 80 from the third display screen 430.

[0092] Furthermore, if the manager notices, for example, on the second display screen 420 that the average evaluation value for the workload on the first floor is changing over time, the manager causes the display unit 34 to display the fourth display screen 430. This allows the manager to quickly check the changes in the evaluations for the workload of each staff member 80 in charge of the first floor from the fourth display screen 440. In other words, the manager can grasp the changes in the evaluations for the workload of the entire floor, and then grasp the factors that are causing the changes on the entire floor (changes in the evaluations for the workload of each staff member 80 in charge of that floor).

[0093] (Second embodiment) Next, a second embodiment of the present invention will be described with reference to Figures 16 and 17. In this embodiment, information about an evaluation of the QOL of a subject 70 and information about an evaluation of the workload of a staff member 80 are displayed on the same display screen. Note that, except for the fact that the two pieces of information are displayed on the same display screen, the configuration of the monitoring system according to this embodiment is the same as that of the first embodiment, and therefore a detailed description of the monitoring system will be omitted.

[0094] 16 is a diagram showing an example of a first display screen 510 according to the second embodiment. As shown in FIG. 16, graphs 411 and 412 showing changes over time in the average values ​​of QOL ratings for multiple subjects 70 residing on the first and second floors are displayed on the left side of the first display screen 510. In addition, graphs 421 and 422 showing changes over time in the average values ​​of workload ratings for multiple staff members 80 in charge of the first and second floors are displayed on the right side of the first display screen 510. Note that the first display screen 510 is configured so that the graphs 411 and 412 for the subjects 70 and the graphs 421 and 422 for the staff members 80 on the same floor are displayed at the same vertical position on the display unit 34.

[0095] With this configuration, the user (administrator) of the management terminal device 30 can easily compare the average value of the QOL evaluation for each floor with the average value of the workload evaluation for each floor without switching the display screen.

[0096] 17 is a diagram showing an example of a second display screen 520 according to the second embodiment. The second display screen 520 is a screen at a lower level than the first display screen 510. As shown in FIG. 17, graphs 431 and 432 showing changes over time in the assessment of QOL for each subject 70 are displayed on the left side of the second display screen 520. Furthermore, graphs 441 and 442 showing changes over time in the assessment of workload for each staff member 80 are displayed on the right side of the second display screen 520. The second display screen 520 is configured so that the graphs 431 and 432 for the subject 70 and the graphs 441 and 442 for the staff member 80 in charge are displayed at the same vertical position.

[0097] With this configuration, the user (administrator) of the management terminal device 30 can easily compare the QOL evaluation of each subject 70 with the workload evaluation of the staff member 80 in charge, without switching display screens. Furthermore, if the administrator notices a change in the average QOL evaluation or workload evaluation on a specific floor on the first display screen 510, the administrator can display the second display screen 520 and quickly check the individual factors.

[0098] In the second embodiment described above, on the first display screen 510, the graphs 411 and 412 of the subjects 70 on the same floor and the graphs 421 and 422 of the staff 80 are arranged side by side on the display unit 34. Also, on the second display screen 520, the graphs 431 and 432 of each subject 70 and the graphs 441 and 442 of the staff 80 in charge are arranged side by side on the left and right. However, corresponding graphs may be arranged side by side vertically on the display screens 510 and 520. In this case, the corresponding graphs are displayed at the same horizontal position on the display unit 34.

[0099] The present invention is not limited to the first and second embodiments described above, and various modifications can be made within the scope of the claims.

[0100] For example, in the first and second embodiments described above, the evaluation of the QOL of the subject 70 is obtained by analyzing the captured image obtained by photographing the subject 70 with the camera 13 of the detection device 10. However, the evaluation of the QOL of the subject 70 may also be obtained, for example, by distributing a QOL evaluation sheet to the subject 70 and conducting a questionnaire with the subject 70. In this case, the QOL of the subject 70 is scored based on the results of the questionnaire.

[0101] Furthermore, in the first and second embodiments described above, information indicating the relationship between working hours and rest periods is used as an index for evaluating the workload of staff member 80. However, the index for evaluating the workload of staff member 80 is not limited to information indicating the relationship between working hours and rest periods, and, for example, only working hours may be used. Alternatively, the working hours, overtime hours, and number of paid vacation days taken by staff member 80 may be used as an index for evaluating the workload.

[0102] In the first and second embodiments described above, the average value of the workload evaluation was calculated for each floor, and a graph showing the change in the average workload evaluation over time was displayed on the display unit 34. However, the information calculated for each floor regarding the workload evaluation is not limited to the average workload evaluation, and may be, for example, the sum of the workload evaluations. Specifically, for example, the working hours of the staff member 80 may be used as an index of the workload evaluation, and instead of the average working hours, the total task time, which is the sum of the working hours of multiple staff members 80 in charge of the same floor, may be calculated for each floor. In this case, a graph showing the change in the total task time for each floor over time is displayed on the display unit 34. Note that the horizontal axis of the graph showing the change over time is not limited to the date, and may be, for example, the month or week. Furthermore, the QOL evaluation and the workload evaluation may not be displayed as a change over time, but may instead display information for a specific date.

[0103] Furthermore, the evaluation of the workload of the staff member 80 is not limited to that obtained from information regarding working hours, but may also be obtained from information regarding physical or mental workload. The evaluation of the physical or mental workload may be scored, for example, by administering a questionnaire to the staff member 80. The greater the physical or mental workload, the lower the QOL of the staff member 80. The mobile terminal device 40 may be used to administer the questionnaire to the staff member 80.

[0104] In the first and second embodiments described above, the average values ​​of the subject 70's QOL evaluations and the average values ​​of the staff member 80's workload evaluations are calculated on a floor-by-floor basis. However, the average values ​​of the subject 70's QOL evaluations and the average values ​​of the staff member 80's workload evaluations do not necessarily need to be calculated on a floor-by-floor basis. The average values ​​of the QOL evaluations and the average values ​​of the workload evaluations may be calculated on a predetermined group basis, such as a unit consisting of multiple staff members 80, or may be calculated for the entire facility. Furthermore, the floors are not limited to different floors, such as the first floor and the second floor, but may be different floors on the same floor separated by a wall or partition. Furthermore, one staff member 80 does not necessarily need to belong to one group; one staff member 80 may belong to multiple groups. Specifically, one staff member 80 may work on two floors or two units.

[0105] The means and methods for performing various processes in the information providing device according to the above-described embodiments can be realized by either a dedicated hardware circuit or a programmed computer. The program may be provided by a computer-readable recording medium such as a USB (Universal Serial Bus) memory or a DVD (Digital Versatile Disc)-ROM, or may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is typically transferred to and stored in a storage unit such as a hard disk drive. The program may also be provided as standalone application software, or may be incorporated into the software of the information providing device as a function of the device.

[0106] While embodiments of the present invention have been described and illustrated in detail, the disclosed embodiments are made for purposes of illustration and example only and are not intended to be limiting, and the scope of the present invention should be construed by the language of the appended claims. [Explanation of symbols]

[0107] 1. Monitoring system, 10 detection device, 11, 21, 31, 41 control section, 12, 22, 32 Communications Department, 13 cameras, 20 server equipment, 23,33,42 storage section, 30 management terminal device, 34 Display section, 35 input section, 40 Mobile terminal device, 43 Radio Communications Department, 44 Operation display section, 50 communication networks, 51 access points, 70 care recipients, 80 care staff, 100 QOL assessment information, 200 Labor Evaluation Information, 300 Correspondence information, 410,420,430,440,510,520 display screen.

Claims

1. a first acquisition unit that acquires QOL evaluation information indicating an evaluation of the QOL of the care recipient; a second acquisition unit that acquires work evaluation information indicating an evaluation of the work load of the care staff; a storage unit that stores correspondence information indicating correspondence between care recipients and care staff; a display control unit that causes a display unit to display first information based on the QOL assessment information acquired by the first acquisition unit and second information based on the labor evaluation information acquired by the second acquisition unit in correspondence with each other based on the correspondence relationship information; and An information providing device having the above.

2. The information providing device according to claim 1 , wherein the correspondence information includes information that associates care recipients and care staff members for each predetermined group.

3. the group is a group for each floor of a facility, The information providing device according to claim 2 , wherein the correspondence information includes information associating care recipients with care staff for each floor of a facility.

4. 3. The information providing device according to claim 1, wherein the display control unit switches between a first display screen that displays the first information and a second display screen that displays the second information, and causes the display unit to display the information.

5. The first information is an average value for each group of evaluations regarding the QOL of a plurality of care subjects, the second information is an average value of the workload evaluations of a plurality of care staff for each of the groups; 5. The information providing device according to claim 4, wherein the first display screen and the second display screen are configured so that the first information and the second information for the same group are displayed at the same position on the display unit.

6. The information providing device according to claim 4 , wherein the display control unit further causes the display unit to display a third display screen that displays an evaluation of the QOL of each care recipient.

7. The information providing device according to claim 6 , wherein the display control unit further causes the display unit to display a fourth display screen that displays an evaluation of the workload of each care staff member.

8. The information providing device of claim 7, wherein the third display screen and the fourth display screen are configured to display an assessment of the QOL of the care recipient and an assessment of the workload of the care staff in charge of the care recipient at the same position on the display unit.

9. The information providing device according to claim 1 , wherein the display control unit displays the first information and the second information on the same display screen.

10. The first information is an average value for each group of evaluations regarding the QOL of a plurality of care subjects, the second information is an average value of the workload evaluations of a plurality of care staff for each of the groups; 10. The information providing device according to claim 9, wherein the display screen is configured so that the first information and the second information for the same group are displayed at the same horizontal or vertical position on the display unit.

11. The information providing device according to claim 9 , wherein the display control unit further displays an evaluation of the QOL of each care recipient and an evaluation of the workload of each care staff member on the same display screen.

12. The information providing device of claim 11, wherein the display screen is configured so that an assessment of the QOL of the care recipient and an assessment of the workload of the care staff in charge of the care recipient are displayed at the same horizontal or vertical position on the display unit.

13. 3. The information providing device according to claim 1, wherein the evaluation regarding the QOL is obtained by analyzing a photographed image of the care recipient taken by a camera.

14. The information providing device according to claim 1 , wherein the evaluation of the workload is obtained from information about working hours of care staff.

15. The information providing device according to claim 14 , wherein the information about working hours includes information indicating a relationship between working hours and rest periods of care staff.

16. The information providing device according to claim 2 or 3, wherein one care staff member belongs to a plurality of the groups.

17. (a) obtaining quality of life assessment information indicating an assessment of the care recipient's quality of life; (b) obtaining work evaluation information indicative of an evaluation of the care staff's workload; a step (c) of displaying on a display unit first information based on the QOL assessment information acquired in the step (a) and second information based on the labor evaluation information acquired in the step (b) in a mutually corresponding manner based on correspondence relationship information indicating the correspondence relationship between the care recipient and the care staff; An information provision method having the above.

18. (a) obtaining QOL evaluation information indicating an evaluation of the QOL of a care recipient; (b) obtaining work evaluation information indicating an evaluation of the care staff's workload; a step (c) of displaying on a display unit first information based on the QOL assessment information acquired in the step (a) and second information based on the labor evaluation information acquired in the step (b) in a mutually corresponding manner based on correspondence relationship information indicating the correspondence relationship between the care recipient and the care staff; An information providing program that causes a computer to execute the following.

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