Information processing device, information processing method, and information processing program

Abstract

The objective is to provide information processing technology that allows for easy import of documents using multiple past forms, including caregiving record data, while simultaneously enabling easy extraction of desired information. [Solution] The information processing technology receives multiple document data containing identification information for identifying a person receiving care and care record data for the person receiving care, extracts identification information for identifying a person receiving care from the document data, extracts care items from the document data, extracts care items corresponding to the care items from the document data, stores the extracted care items and care items as extracted information in association with the identification information, receives an output request from the caregiver to output information related to at least one of the care items or care items, or information related to the identification information of the person receiving care, learns past output requests received, generates output information based on the received output request, and transmits the generated output information to the caregiver.

Description

Technical Field

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[0001] The present invention relates to an information processing apparatus, an information processing method, and an information processing program.

Background Art

[0002] In recent years, various industries have been digitized, and analog management has been reduced. The care industry is no exception, and the digitization of information on caregivers, care recipients (personal information, contract information, etc.), care content, care facility information (including information on external facilities), etc. is progressing. <e000010>

[0003] For example, Patent Document 1 discloses a care support system that can easily and reliably share care information among facility staff, facility users, and the related parties of the facility users. More specifically, the facility-side information terminal transmits the input personal information and consent information of the facility user to the management device, and after the management device stores the received personal information and consent information in the database section, it transmits consent request information for requesting consent regarding the handling of the personal information of the facility user to the user-side information terminal of the related party. As a result, the application for use in the care facility can be smoothly carried out.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] However, in the system of Patent Document 1, although care information can be easily and reliably shared among facility staff, facility users, and the related parties of the facility users regarding newly created consent forms, etc., the content entered in already created documents and already defined forms cannot be easily shared.

[0006] Nursing care facilities manage case files for each person receiving care, and it is not uncommon for there to be more than 100 different types of documents, such as face sheets, assessment sheets, care plan sheets approved by the person receiving care, attending physician's opinion letters, case records, copies of insurance cards, photos of the person at home before admission, prescriptions (medication notebooks), care logs, etc.

[0007] Because of the large variety of forms involved, simply scanning and importing past documents is not easy, as it makes classifying the scanned data and organizing it within the database a complex task. This cumbersome form management is one of the factors hindering the digital transformation of the nursing care industry.

[0008] Therefore, the object of the present invention is to provide an information processing device, an information processing method, and an information processing program that can easily import documents using multiple past forms, including care record data, and easily extract desired information. [Means for solving the problem]

[0009] (1) A first aspect of the present invention relates to an information processing device including: a receiving unit that receives a plurality of document data including identification information for identifying a person to be cared for and care record data of the person to be cared for; an extraction unit that extracts identification information for identifying the person to be cared for from the document data, extracts care items from the document data, and extracts care items corresponding to the care items from the document data; a storage unit that stores the care items and care items extracted by the extraction unit as extracted information in association with the identification information; a receiving unit that receives an output request from a caregiver to output information related to at least one of the care items or care items, or information related to the identification information of the person to be cared for; a learning unit that learns past output requests received by the receiving unit; a generating unit that generates output information based on the output requests received by the receiving unit; and a transmitting unit that transmits the generated output information to the caregiver. In the information processing device, the generating unit generates the output information based on the past output requests learned by the learning unit.

[0010] (2) In the embodiment of (1) above, the learning unit may learn the care items and care recipient items that are output simultaneously in past output requests, and when the generation unit receives at least one of the care items or care recipient items from the caregiver as an output request, it may generate the care items and care recipient items that are output simultaneously in past output requests together with the care items and care recipient items included in the output request as output information.

[0011] (3) In the embodiment of (1) or (2) above, the learning unit may further learn the extracted information stored in the storage unit, and the generation unit may generate the output information based on the extracted information learned by the learning unit.

[0012] (4) In the embodiment of (3) above, the learning unit may learn the relationships between the care items and the care recipient items extracted by the extraction unit in the plurality of document data, and the generation unit may generate the output information based on the relationships learned by the learning unit.

[0013] (5) In the embodiment of (4) above, the relationship may be the physical distance between care items and between care recipient items on the document data, or the degree of character matching between care items and between care recipient items.

[0014] (6) In the embodiment of (3) above, the learning unit may learn the linguistic distance between the care items and between the care recipient items extracted by the extraction unit, and the generation unit may generate the output information based on the linguistic distance learned by the learning unit.

[0015] (7) In the embodiment of (1) or (2) above, the storage unit may further store personal information of the person to be cared for for each piece of identification information, the learning unit may learn the personal information that is output simultaneously with the care items and the care recipient items in past output requests, and the generation unit may include in the output information the personal information of the person to be cared for that corresponds to the identification information and is output simultaneously with the care items and the care recipient items in past output requests when it receives the care items or care recipient items of the person to be cared for that correspond to the identification information from the caregiver as an output request.

[0016] (8) In the embodiment of (1) or (2) above, the generation unit may determine an appropriate output period based on at least one of the maximum value, minimum value, average value, and frequency of occurrence of the numerical value if the output information includes a numerical value, and generate the numerical value in the form of a graph or table.

[0017] (9) A second aspect of the present invention relates to an information processing method comprising: a receiving step of receiving a plurality of document data including identification information for identifying a person to be cared for and care record data of the person to be cared for; an extraction step of extracting identification information for identifying the person to be cared for from the document data, extracting care items from the document data, and extracting care items corresponding to the care items from the document data; a storage step of storing the care items and care items extracted in the extraction step as extracted information in association with the identification information; a receiving step of receiving an output request from a caregiver to output information related to at least one of the care items or care items, or information related to the identification information of the person to be cared for; a learning step of learning past output requests received in the receiving step; a generation step of generating output information based on the output requests received in the receiving step; and a transmission step of transmitting the generated output information to the caregiver. In the information processing method, the generation step generates the output information based on the past output requests learned in the learning step.

[0018] (10) A third aspect of the present invention relates to an information processing program that causes a computer to execute: a receiving function that receives a plurality of document data including identification information for identifying a person to be cared for and care record data of the person to be cared for; an extraction function that extracts identification information for identifying the person to be cared for from the document data, extracts care items from the document data, and extracts care items corresponding to the care items from the document data; a storage function that stores the care items and care items extracted in the extraction function as extracted information in association with the identification information; a receiving function that receives output requests from a caregiver to output information related to at least one of the care items or care items, or information related to the identification information of the person to be cared for; a learning function that learns past output requests received in the receiving function; a generation function that generates output information based on the output requests received in the receiving function; and a transmission function that transmits the generated output information to the caregiver. In the information processing program, the generation function generates the output information based on the past output requests learned in the learning function. [Effects of the Invention]

[0019] According to the present invention, documents using multiple past forms, including imported care record data, can be easily imported, and desired information can be easily extracted using learning. [Brief explanation of the drawing]

[0020] [Figure 1] Figure 1 is a schematic diagram illustrating an example of processing by an information processing device according to an embodiment of the present invention. [Figure 2] Figure 2 shows an example of a schematic configuration of an information processing device according to an embodiment of the present invention. [Figure 3] Figure 3 shows an example of a schematic configuration of a caregiver terminal according to an embodiment of the present invention. [Figure 4] Figure 4 shows an example of a schematic configuration of a fixed terminal according to an embodiment of the present invention. [Figure 5]FIG. 5 shows an example of form data read by a fixed terminal. [Figure 6] FIG. 6 shows an example of form data read by a fixed terminal. [Figure 7] FIG. 7 is a diagram showing an example of a schematic configuration of a server according to an embodiment of the present invention. [Figure 8] FIG. 8 is a diagram showing an example of an association between terms and categories in a term master. [Figure 9] FIG. 9 is a diagram showing the relationship between care items learned by a learning unit and personal information. [Figure 10] FIG. 10 is a diagram showing an example of an operation sequence of a series of processes until a fixed terminal and a server according to an information processing apparatus according to an embodiment of the present invention cooperate to capture care record data and learn and store the care record data. [Figure 11] FIG. 11 is a diagram showing an example of an operation sequence of a series of processes until a caregiver terminal and a server according to an information processing apparatus according to an embodiment of the present invention cooperate to generate output information based on an output request and transmit the generated output information to the caregiver terminal. [Figure 12] FIG. 12 is a diagram showing an example of a screen configuration showing details of output information generated in response to an output request received from a caregiver terminal by a server processing unit.

Mode for Carrying Out the Invention

[0021] Hereinafter, an information processing apparatus, an information processing method, and an information processing program according to one aspect of the present disclosure will be described with reference to the drawings. However, note that the technical scope of the present disclosure is not limited to those embodiments, and attention should be paid to the invention described in the claims and equivalents thereof.

[0022] The information processing apparatus [1] according to an embodiment of the present invention will be described.

[0023] (Outline of Processing by Information Processing Apparatus [1]) Figure 1 is a schematic diagram illustrating an example of processing performed by the information processing device 1 according to an embodiment of the present invention.

[0024] The information processing device 1 has multiple caregiver terminals 2, 2, 2..., multiple fixed terminals 3, 3, 3..., and a server 4. The server communication unit 416 of the server 4 receives access requests from the multiple caregiver terminals 2, 2, 2... to view care records of care recipients being cared for at the care facility. These access requests may be for the care records of a specific care recipient, or for the care records of a specific caregiver who is caring for multiple care recipients. Furthermore, access requests may be requests to extract similar care items or care recipient items from the entire care facility. The server communication unit 416 also receives past and present care records from the multiple fixed terminals 3, 3, 3.... Care records may be scanned paper documents or electronic information created from text data. The server communication unit 416 also transmits output information corresponding to the access requests to the multiple caregiver terminals 2, 2, 2....

[0025] The server processing unit 412 of server 4 generates appropriate information as output information from among the care items and care items of the care recipient that are stored in the server storage unit 411 of server 4 in association with the care recipient's identification information. In order to generate optimal output information, the server processing unit 412 learns from the care records and generates optimal output information according to the learned content.

[0026] The server memory unit 411 of server 4 stores the care items and care items of the care recipient, associated with the care recipient's identification information. The server memory unit 411 also stores the personal information of multiple care recipients, associated with their identification information. This personal information includes not only physical information such as the care recipient's name, date of birth, height, and weight, but also contract terms between the care recipient and the care facility, as well as care plans. Furthermore, the server memory unit 411 also stores the learned care record information that the server processing unit 412 has learned.

[0027] In this embodiment, "care recipient" refers to a person who requires care and resides in a care facility, and "caregiver" refers to an employee of the care facility who provides care to the care recipient. Note that "care facility" includes not only nursing homes, senior housing, group homes, care houses, elderly care health facilities, and long-term care medical facilities that primarily provide care, but also facilities that provide home care services and day care facilities. In other words, all cases where a caregiver provides care to a care recipient are included in the concept of a care facility.

[0028] (Outline configuration of information processing device 1) Figure 2 shows an example of a schematic configuration of an information processing device 1 according to an embodiment of the present invention.

[0029] The information processing device 1 according to an embodiment of the present invention comprises a plurality of caregiver terminals 2, 2, 2..., a plurality of fixed terminals 3, 3, 3..., and a plurality of servers 4. Hereinafter, the plurality of caregiver terminals may be simply referred to as caregiver terminals 2, and the plurality of fixed terminals may be simply referred to as fixed terminals 3. The caregiver terminals 2, 2, 2..., the plurality of fixed terminals 3, 3, 3..., and the server 4 are interconnected via a communication network, such as the Internet 5. Here, one Internet 5 is given as an example, but if the Internet 5 consists of multiple networks, gateways (not shown) may be appropriately provided between each network. Programs executed on caregiver terminals 2 (e.g., browsing programs), programs executed on fixed terminals 3 (e.g., browsing programs), and programs executed on server 4 (e.g., management programs) communicate using a communication protocol such as the Hypertext Transfer Protocol (HTTP).

[0030] Since the information processing device 1 is located within a single care facility, the internet 5 may be a closed network such as an intranet. Also, the caregiver terminal 2, the fixed terminal 3, and the server 4 do not need to be different terminal devices, but may be a single terminal device.

[0031] (Outline configuration of caregiver terminal 2) Figure 3 shows an example of a schematic configuration of the caregiver terminal 2 according to an embodiment of the present invention.

[0032] The caregiver terminal 2 performs tasks such as connecting to a wireless communication network and accessing the web. To this end, the caregiver terminal 2 comprises a caregiver terminal communication unit 211, a caregiver terminal storage unit 212, a caregiver terminal operation unit 213, a caregiver terminal display unit 214, and a caregiver terminal processing unit 215.

[0033] The caregiver terminal 2 is envisioned to be a multi-functional mobile phone (so-called "smartphone"), a tablet PC, or a notebook PC, but the present invention is not limited to these. The caregiver terminal 2 can be any device to which the present invention is applicable, such as a mobile phone (so-called "feature phone"), a personal digital assistant (PDA), a portable game console, a portable music player, a tablet device, etc.

[0034] The caregiver terminal communication unit 211 is equipped with a communication interface circuit and connects the caregiver terminal 2 to the internet 5. The caregiver terminal communication unit 211 transmits data supplied from the caregiver terminal processing unit 215 to the server 4 and other devices via the network. The caregiver terminal communication unit 211 also supplies data received from the server 4 and other devices via the network to the caregiver terminal processing unit 215.

[0035] The caregiver terminal storage unit 212 includes, for example, a semiconductor memory device. The caregiver terminal storage unit 212 stores operating system programs, driver programs, application programs, data, etc., used for processing in the caregiver terminal processing unit 215. For example, the caregiver terminal storage unit 212 stores driver programs such as an input device driver program that controls the caregiver terminal operation unit 213 and an output device driver program that controls the caregiver terminal display unit 214. Various programs may be installed in the caregiver terminal storage unit 212 from a computer-readable portable recording medium such as a CD-ROM or DVD-ROM using a known setup program. The caregiver terminal storage unit 212 may also temporarily store temporary data related to predetermined processing.

[0036] The caregiver terminal operation unit 213 can be any device that allows operation of the caregiver terminal 2, such as a touch panel, microphone, mouse, or key buttons. The caregiver of the caregiver terminal 2 can use the caregiver terminal operation unit 213 to select or deselect information, input letters or numbers, etc. When the caregiver terminal operation unit 213 is operated by the caregiver terminal 2, it generates a signal corresponding to that operation. The generated signal is then transmitted to the caregiver terminal processing unit 215. The caregiver terminal operation unit 213 may also be an external device connected to the caregiver terminal 2. For example, a headset that enables voice input or an external keyboard that facilitates text input may be connected to the caregiver terminal 2.

[0037] The caregiver terminal display unit 214 can be any device capable of displaying video or images, such as a liquid crystal display or an organic EL (Electro-Luminescence) display. The caregiver terminal display unit 214 displays video corresponding to video data supplied from the caregiver terminal processing unit 215, or images corresponding to image data.

[0038] The caregiver terminal processing unit 215 comprises one or more processors and their peripheral circuits. The caregiver terminal processing unit 215 comprehensively controls the overall operation of the caregiver terminal 2 and is, for example, a CPU. The caregiver terminal processing unit 215 controls the operation of the caregiver terminal communication unit 211, the caregiver terminal display unit 214, etc., so that various processes of the caregiver terminal 2 are executed in appropriate procedures based on programs stored in the caregiver terminal storage unit 212 and operations of the caregiver terminal operation unit 213. The caregiver terminal processing unit 215 executes processes based on programs (operating system programs, driver programs, application programs, etc.) stored in the caregiver terminal storage unit 212. In addition, the caregiver terminal processing unit 215 can execute multiple programs (application programs, etc.) in parallel.

[0039] The caregiver terminal processing unit 215 has the function of processing screen display information received from outside the caregiver terminal 2 into a screen display viewable by the caregiver on the caregiver terminal 2, and the function of converting processing based on the operations of the caregiver terminal operation unit 213 from the caregiver on the caregiver terminal 2 into a signal that can be transmitted outside the caregiver terminal 2 and sending it to the caregiver terminal communication unit 211. These functions are functional modules realized by programs executed on the processor of the caregiver terminal processing unit 215. Alternatively, each of these parts may be implemented on the caregiver terminal 2 as an independent integrated circuit, microprocessor, or firmware.

[0040] (Processing at caregiver terminal 2) Caregivers can use caregiver terminal 2 to search for care records of the person being cared for at the care facility. Care records consist of care items for multiple care items of the person being cared for. An output request only needs to include at least one care item or at least one care item. Alternatively, an output request may include identification information for a specific person being cared for. In this case, only care records related to that specific person being cared for will be generated as output information. An output request is generated when the caregiver selects and inputs care items, care items, or identification information for the person being cared for in a predetermined input form. Output requests may also be entered as free text or via voice input.

[0041] The caregiver terminal 2 displays the output information generated by the server 4. The displayed information consists of care items and care recipient items. The output information may also include care records for a predetermined period. For example, it may include care records for a predetermined day or for a predetermined number of days. The output information may be in the form of a table or information that shows the progress over time, such as a line graph.

[0042] (Outline configuration of fixed terminal 3) Figure 4 shows an example of a schematic configuration of a fixed terminal 3 according to an embodiment of the present invention.

[0043] Fixed terminal 3 performs tasks such as connecting to a wireless communication network and accessing the web. To this end, fixed terminal 3 comprises a fixed terminal communication unit 311, a fixed terminal storage unit 312, a fixed terminal operation unit 313, a fixed terminal display unit 314, and a fixed terminal processing unit 315.

[0044] The fixed terminal 3 is envisioned to be a multi-functional mobile phone (a so-called "smartphone"), a tablet PC, or a notebook PC, but the present invention is not limited to these. The fixed terminal 3 can be any device to which the present invention can be applied, such as a mobile phone (a so-called "feature phone"), a personal digital assistant (PDA), a portable game console, a portable music player, or a tablet device. The fixed terminal 3 only needs to be able to capture multiple document data, including care record data, so it may also be a scanner with communication capabilities.

[0045] The fixed terminal communication unit 311 is equipped with a communication interface circuit and connects the fixed terminal 3 to the internet 5. The fixed terminal communication unit 311 transmits data supplied from the fixed terminal processing unit 315 to the server 4 and other devices via the network. The fixed terminal communication unit 311 also supplies data received from the server 4 and other devices via the network to the fixed terminal processing unit 315.

[0046] The fixed terminal storage unit 312 includes, for example, a semiconductor memory device. The fixed terminal storage unit 312 stores operating system programs, driver programs, application programs, data, etc., used for processing in the fixed terminal processing unit 315. For example, the fixed terminal storage unit 312 stores driver programs such as an input device driver program that controls the fixed terminal operation unit 313 and an output device driver program that controls the fixed terminal display unit 314. Various programs may be installed into the fixed terminal storage unit 312 from a computer-readable portable recording medium such as a CD-ROM or DVD-ROM using a known setup program. The fixed terminal storage unit 312 may also temporarily store temporary data related to predetermined processing.

[0047] The fixed terminal operation unit 313 can be any device that allows operation of the fixed terminal 3, such as a touch panel, mouse, or key buttons. The caregiver of the fixed terminal 3 can use the fixed terminal operation unit 313 to select or deselect information, input letters or numbers, etc. When the fixed terminal operation unit 313 is operated by the caregiver of the fixed terminal 3, it generates a signal corresponding to that operation. The generated signal is then transmitted to the fixed terminal processing unit 315. The fixed terminal operation unit 313 may also be an external device connected to the fixed terminal 3. For example, it may be a scanner or camera connected to read care record data compiled on paper.

[0048] The fixed terminal display unit 314 can be any device capable of displaying video or images, such as a liquid crystal display or an organic EL (Electro-Luminescence) display. The fixed terminal display unit 314 displays video corresponding to video data supplied from the fixed terminal processing unit 315, or images corresponding to image data.

[0049] The fixed terminal processing unit 315 comprises one or more processors and their peripheral circuits. The fixed terminal processing unit 315 comprehensively controls the overall operation of the fixed terminal 3 and is, for example, a CPU. The fixed terminal processing unit 315 controls the operation of the fixed terminal communication unit 311, the fixed terminal display unit 314, etc., so that various processes of the fixed terminal 3 are executed in appropriate procedures based on programs stored in the fixed terminal storage unit 312 and operations of the fixed terminal operation unit 313. The fixed terminal processing unit 315 executes processes based on programs (operating system programs, driver programs, application programs, etc.) stored in the fixed terminal storage unit 312. In addition, the fixed terminal processing unit 315 can execute multiple programs (application programs, etc.) in parallel.

[0050] The fixed terminal processing unit 315 has the function of processing screen display information received from outside the fixed terminal 3 into a screen display viewable by the caregiver of the fixed terminal 3, and the function of converting processing based on the operations of the fixed terminal operation unit 313 from the caregiver of the fixed terminal 3 into a signal that can be transmitted to the outside of the fixed terminal 3 and sending it to the fixed terminal communication unit 311. These functions are functional modules realized by programs executed on the processor of the fixed terminal processing unit 315. Alternatively, each of these parts may be implemented in the fixed terminal 3 as an independent integrated circuit, microprocessor, or firmware.

[0051] In this embodiment, the fixed terminal 3 only needs to be able to read multiple document data, including the care record data of the person being cared for, which is handwritten on paper or printed out; therefore, all components other than the fixed terminal operation unit 313 are optional. On the other hand, if the care record data is information stored in the fixed terminal storage unit 312, the fixed terminal 3 only needs to have the necessary functions to transmit the care record data to the server 4 through operation by the caregiver or the like.

[0052] (Processing of fixed terminal 3) While the fixed terminal 3 is primarily operated by caregivers, it may also be operated by persons other than caregivers, as it involves reading documents. First, the operator of the fixed terminal 3, such as a caregiver, reads multiple document data, including the care recipient's care record data, via the fixed terminal operation unit 313. A general optical scanning method can be used for this reading. Additionally, text mining may be performed using the OCR (Optical Character Reader) function read by the fixed terminal processing unit 315, but the fixed terminal 3 may simply transmit the read image data to the server 4 via the fixed terminal communication unit 311.

[0053] Alternatively, caregivers can input care record data into the fixed terminal 3, or directly input electronic data into the fixed terminal 3. In this case as well, the fixed terminal processing unit 315 may perform text mining on the input data or electronic data, or it may simply transmit this data to the server 4 via the fixed terminal communication unit 311.

[0054] The fixed terminal communication unit 311 can also receive pre-entry forms for inputting care record data from the server 4. In other words, when there is an update to the form that the caregiver inputs, the fixed terminal 3 can have the latest form ready. The caregiver then inputs the care record data into the latest form.

[0055] (Document data read by fixed terminal 3) Figure 5 shows an example of report data read by the fixed terminal 3. This is an excerpt of a daily care record for one person receiving care. Above and below, there is also data from before 9:30 and after 15:45 on that day. Here, "name" refers to the identification information of the person receiving care, which is either the person's name or identification ID. The title corresponds to the care item in this embodiment. The relevant meals, fluids, excretion, or vital signs correspond to the care items in this embodiment. The recorder is the caregiver. In this report, the care record for a specific person receiving care, "Akio Shizuoka," is displayed, so the name line is omitted, but it may be a document that combines the care of multiple people receiving care. Furthermore, the report can be for one day or one month, and the time unit is not particularly limited to this invention.

[0056] Figure 6 shows an example of document data read by the fixed terminal 3. This document is called an information provision form and is used to provide information from a care facility (service provider) to a caregiver (care manager). This document also contains information about a specific care recipient, "Akio Shizuoka."

[0057] In this embodiment, two types of forms are given as examples, but for instance, there are approximately 30 types in nursing homes (special nursing homes for the elderly), approximately 20 types in day care services, and approximately 20 types in home care support (care managers). Because the national and local governments have not standardized the forms, and although reference forms and necessary items are provided, the forms used are left to the discretion of the service provider, a huge number of forms have swarmed together as service providers adapt them to reflect their own characteristics or add and modify unique elements. Furthermore, even when a system defines the forms, they differ from the service provider's own forms, leading to dissatisfaction, and the number of forms increases even further in an attempt to address this issue.

[0058] (Outline configuration of server 4 according to the embodiment) Figure 7 shows an example of a schematic configuration of server 4 according to an embodiment of the present invention.

[0059] As shown in Figure 7, Server 4 includes a server storage unit 411, which is the server's memory area. Server 4 also further includes a server processing unit 412, which includes an extraction unit 413, a learning unit 414, and a generation unit 415. Furthermore, Server 4 includes a server communication unit 416, which includes a reception unit 417, a receiving unit 418, and a transmission unit 419, for communicating with the caregiver terminal 2 and the fixed terminal 3.

[0060] The server storage unit 411 has, for example, at least one of semiconductor memory, magnetic disk drive, and optical disk drive, and is connected to the server 4 via a bus. The server storage unit 411 stores driver programs, operating system programs, application programs, data, etc., used for processing by the server processing unit 412. For example, the server storage unit 411 stores a communication device driver program that controls the server communication unit 416 as a driver program. Computer programs may be installed in the server storage unit 411 from a computer-readable portable recording medium such as a CD-ROM or DVD-ROM using a known setup program or the like.

[0061] Furthermore, the server storage unit 411 stores the care items and care items of the care recipient, associated with the care recipient's identification information. The server storage unit 411 also stores the learning results learned by the learning unit 414. In addition, the server storage unit 411 stores a term master that stores the association between terms and categories, as described later, and the relationship between care items and personal information. The server storage unit 411 stores the personal information of multiple care recipients, associated with their identification information. Personal information includes not only the care recipient's name, date of birth, height, and weight, but also the contract terms between the care recipient and the care facility, care plans, etc. Furthermore, the server storage unit 411 also stores the learning information of the care records that the server processing unit 412 is learning. Note that the server storage unit 411 can correspond to the storage unit of the present invention.

[0062] The server storage unit 411 stores the personal information of the person receiving care, care items, care recipient items, etc., associated with the extracted identification information.

[0063] The functions of the server processing unit 412 are functional modules realized by programs executed on the processor of the server processing unit 412. Alternatively, each of these parts may be implemented in the server 4 as an independent integrated circuit, microprocessor, or firmware. The processing details of the server processing unit 412 will be described later. Furthermore, the division of the components of the server processing unit 412 is just one example, and which component performs which processing is not limited to the description in this embodiment.

[0064] The extraction unit 413 receives data from the fixed terminal 3 and extracts the care recipient's identification information, personal information, care items, care recipient items, etc., from the care record data stored in the server storage unit 411. The extraction unit 413 may also extract the caregiver or the caregiver's identification information in association with the care items or care recipient items. The extraction results are stored in the server storage unit 411.

[0065] Personal information includes not only the care recipient's name, date of birth, and physical information such as height and weight, but also the contract terms between the care recipient and the care facility, as well as care plans.

[0066] Identification information refers to the name of the person receiving care, an identification number or other ID that identifies the person receiving care, etc. In the case of a name, there is a possibility that there are other people receiving care with the same name, so an identification number or similar is preferable.

[0067] Care items include, for example, observation of condition, bathing, vital signs, weight, meals (lunch, snacks, etc.), oral care, excretion, nursing procedures, training, nutritional care, accidents, recreation, photography, etc.

[0068] Care items are records related to care needs. For example, for observation of condition, entries might include "dizziness present" or "pain and warmth in the right knee"; for bathing, "normal bath, partial assistance"; for vital signs, "15 breaths / min" or "SpO2 98%"; for weight, "49.8kg," "165cm," or "BMI 18.4"; for meals (lunch, snacks, etc.), "partial assistance," "location: dining room," or "amount consumed: half"; for oral care, "cleaning performed"; for excretion, "method: diaper" or "partial assistance"; for nursing procedures, "change gauze on the right arm" or "eye drops"; for training, "exercise therapy - motivated" or "muscle strength and function recovery"; for nutritional care, "check chewing motion"; for accidents, "fall in the toilet" or "bruise, internal bleeding"; for recreation, "flower arranging" or "karaoke"; and for photographs, images of the care recipient's food intake or images of the recreation atmosphere. Furthermore, in addition to numerical values ​​and answer choices, care recipients can also enter information in free text format, and sometimes original content is entered each time.

[0069] Furthermore, the extraction unit 413 extracts the relationships between the extracted care items and care recipient items in multiple document data sets. The extraction unit 413 extracts the relationships for each document data set, thereby extracting the relationships between multiple document data sets. These relationships are learned by the learning unit 414, which will be described later.

[0070] Relationship refers to the physical distance between care items and between care recipient items in the document data. In other words, it is an indicator of how far apart care items are relative to the size of the document within the same document data. For example, in Figure 6, the distance between "Meals" and "Staple Foods" is small, but the distance from "Meals" to "Number of Fever Occurrences" is large. The extraction unit 413 may also extract whether or not items are included in the same table by extracting the table format. In other words, it may extract that the distance from "Vitals" to "Blood Pressure" and "Respiration" is equal.

[0071] Furthermore, the relationship is at least one of the degree of character matching between the care items and between the care recipient items. For example, in Figure 6, "meal" and "staple food" both contain "food," so their similarity is 50%. Also, "blood pressure (upper)" and "blood pressure (lower)" both contain "blood pressure," so their similarity is 70%. The extraction unit 413 extracts the similarity between the care items. Similarly, the extraction unit 413 may also extract the similarity between the care recipient items.

[0072] The learning unit 414 learns past output requests received by the server communication unit 416. Specifically, the learning unit 414 learns the care items and care recipient items that were output simultaneously in past output requests.

[0073] The learning unit 414 further learns the extracted information stored in the server storage unit 411, which has been extracted by the extraction unit 413. The learning unit 414 also learns the relationships between care items and care recipient items in multiple document data sets extracted by the extraction unit 413. The learning unit 414 can also learn the linguistic distance between care items and care recipient items extracted by the extraction unit 413.

[0074] Here, linguistic distance is a value determined for each term in a group, according to the conceptual distance between each term. First, the concept of each term is mapped to a given coordinate space. Then, the distance between the coordinate corresponding to the concept of one term and the coordinate corresponding to the concept of each other term is calculated.

[0075] Figure 8 shows an example of the association between terms and categories in a terminology master.

[0076] The term master stores a value corresponding to the calculated distance as linguistic distance in the server storage unit 411. For each term, the term master can be associated not only with the linguistic distance to other terms, but also with the category of care items. A category is a group determined based on the degree of similarity of concepts. Category settings can be manually established by the care facility administrator, but can also be established through other well-known methods.

[0077] The learning unit 414 has also learned personal information that was output simultaneously with care items and care recipient items in past output requests.

[0078] Figure 9 shows the relationship between the care items learned by the learning unit 414 and personal information.

[0079] Specifically, if the output request received by the server communication unit 416 from the caregiver terminal 2 includes "meals" as a care item, "age" is added to the output information as personal information. Similarly, the server storage unit 411 stores personal information associated with the care recipient items, and can add personal information associated with the care recipient items to the output information.

[0080] The generation unit 415 generates output information based on the output request received by the server communication unit 416. The generation unit 415 also generates output information based on past output requests learned by the learning unit 414.

[0081] When the generation unit 415 receives at least one care item or care recipient item as an output request from the caregiver, it generates output information along with the care items and care recipient items that were simultaneously output in past output requests.

[0082] The generation unit 415 generates output information based on the extracted information learned by the learning unit 414. Specifically, the generation unit 415 generates output information based on the relationships between care items and care recipient items in multiple document data that the learning unit 414 has learned.

[0083] The generation unit 415 generates the output information based on the linguistic distance between care items and between care recipient items learned by the learning unit 414.

[0084] When the generation unit 415 receives a caregiver's care items or care recipient items corresponding to the identification information as an output request from the caregiver, it includes the personal information of the care recipient corresponding to the identification information that was output simultaneously with the care items and care recipient items in past output requests in the output information.

[0085] The generation unit 415 may generate output information using existing technologies such as generation AI. Specifically, if it is preferable to provide the output information to caregivers or the family of the person being cared for as numerical values ​​such as weight, height, blood pressure, food intake, and excretion amount, the generation unit 415 will generate graphs or tables based on at least one of the following: maximum value, minimum value, average, occurrence rate, etc. The generation unit 415 should also automatically determine the output period for the generated output information so that the numerical changes are easily understandable. Furthermore, the generation unit 415 will create appropriate text in the free-text field as output information. That is, the generation unit 415 will automatically generate text that explains the graphs or tables described above. The functions of the generation AI can be provided by applying existing deep learning and machine learning technologies, so details will not be provided here.

[0086] The server communication unit 416 has a communication interface circuit for connecting the server 4 to the internet 5. The server communication unit 416 communicates with the caregiver terminal 2 and the fixed terminal 3 via the internet 5. Here, communication includes receiving and transmitting, and receiving and transmitting may occur simultaneously. In this embodiment, either the caregiver terminal 2 or the fixed terminal 3 may be present alone.

[0087] The server communication unit 416 includes a receiving unit 417 that receives multiple document data including identification information for identifying a person receiving care and care record data for the person receiving care; a receiving unit 418 that receives an output request from a caregiver to output information related to at least one of the care items or care items, or information related to the identification information of the person receiving care; and a transmitting unit 419 that transmits the generated output information to the caregiver.

[0088] (Learning and storing care record data by Server 4) Figure 10 shows an example of a series of operations sequence in which a fixed terminal 3 and a server 4 work together with an information processing device 1 according to an embodiment of the present invention to acquire care record data, learn the care record data, and store it. Note that the flow in which a caregiver receives multiple document data, including care record data, using the fixed terminal 3 is a general process and is therefore omitted from this explanation.

[0089] The operation sequence described below is executed primarily by the server processing unit 412 in cooperation with each element of the server 4, based on a program pre-stored in the server memory unit 411. In the operation sequence described below, the server 4 sends and receives various information with the fixed terminal 3 via the server communication unit 416. The order of the processes performed by the server processing unit 412 may be rearranged or performed simultaneously, as long as there is no inconsistency in the processing.

[0090] First, the server processing unit 412 waits for the reception of care record data from the fixed terminal 3 via the server communication unit 416 (step S101). This step S101 continues until care record data is received from the fixed terminal 3 (step S101 is NO).

[0091] When the server communication unit 416 receives care record data (step S101 is YES), the server processing unit 412 extracts the identification information of the person receiving care from the care record data (step S102), extracts the care items (step S103), and further extracts the care recipient items (step S104).

[0092] Next, the server processing unit 412 learns the extracted information (step S105). The details of what the learning unit 414 learns are omitted here.

[0093] Finally, the server processing unit 412 stores the extracted information and learning results in the server storage unit 411 (step S106).

[0094] (Generation and transmission of output information by Server 4) Figure 11 is a diagram illustrating an example of a series of operation sequences in which the caregiver terminal 2 and server 4 of the information processing device 1 according to an embodiment of the present invention cooperate to generate output information based on an output request and transmit the generated output information to the caregiver terminal 2.

[0095] The operation sequence described below is executed primarily by the server processing unit 412 in cooperation with each element of the server 4, based on a program pre-stored in the server storage unit 411. In the operation sequence described below, the server 4 sends and receives various information with the caregiver terminal 2 via the server communication unit 416. The order of the processes performed by the server processing unit 412 may be rearranged or performed simultaneously, as long as there is no inconsistency in the processing.

[0096] First, the server processing unit 412 waits for an output request to be received from the caregiver terminal 2 via the server communication unit 416 (step S201). This step S201 continues until an output request is received from the caregiver terminal 2 (step S201 is NO).

[0097] When the server communication unit 416 receives an output request (step S201 is YES), the server processing unit 412 extracts generated information related to the identification information, care items, or care recipient items included in the output request from the server storage unit 411 (step S202). Specifically, it extracts the care items and care recipient items corresponding to the identification information. Alternatively, if the output request is for a care item, it extracts the care recipient items corresponding to the care item. On the other hand, if the output request is for a care recipient item, it extracts the care items corresponding to the care recipient item.

[0098] Next, the server processing unit 412 extracts generated information from the care record data learned by the learning unit 414 (step S203). Specifically, the server processing unit 412 extracts care items and care recipient items that are output simultaneously in past output requests as generated information. Alternatively, the server processing unit 412 extracts personal information that is output simultaneously with care items and care recipient items in past output requests as generated information.

[0099] Next, the server processing unit 412 generates the extracted generated information as output information to be transmitted to the caregiver terminal 2 (step S204). The specific form of the output information is generated by the generation unit 415 using technologies such as generation AI so that it includes content that can be easily understood by caregivers, the family members of the person being cared for, etc.

[0100] Next, the server processing unit 412 transmits the generated output information to the caregiver terminal 2 (step S205).

[0101] (Generation screen of generation unit 415) Figure 12 shows an example of a screen configuration 400 that displays details of the output information generated by the server processing unit 412 in response to an output request received from the caregiver terminal 2.

[0102] Figure 12 shows a communication notebook for the care recipient's family, etc., as requested by the caregiver. The graph area 401 is an area automatically generated by the generation unit 415. The generation unit 415 automatically displays a graph for 24 hours. There is also a text area 402 which contains text explaining the graph area 401. The content of the text is an explanation of the graph area 401 and is automatically generated by the generation unit 415, just like the graph.

[0103] As described above, the information processing device 1 according to this embodiment can easily import documents using multiple past forms, including care record data acquired by the fixed terminal 3, into the server storage unit 411 of the server 4, and can easily extract desired information using learning by the learning unit 414.

[0104] Furthermore, the present invention also functions as an information processing method comprising: a receiving step of receiving a plurality of document data including identification information for identifying a person to be cared for and care record data of the person to be cared for; an extraction step of extracting identification information for identifying the person to be cared for from the document data, extracting care items from the document data, and extracting care items corresponding to the care items from the document data; a storage step of storing the care items and care items extracted in the extraction step as extracted information in association with the identification information; a receiving step of receiving an output request from a caregiver to output information related to at least one of the care items or care items, or information related to the identification information of the person to be cared for; a learning step of learning past output requests received in the receiving step; a generation step of generating output information based on the output requests received in the receiving step; and a transmission step of transmitting the generated output information to the caregiver. In the information processing method, the generation step generates the output information based on the past output requests learned in the learning step.

[0105] Furthermore, the present invention also functions as an information processing program that causes a computer to execute: a receiving function that receives multiple document data including identification information for identifying a person to be cared for and care record data for the person to be cared for; an extraction function that extracts the identification information for identifying the person to be cared for from the document data, extracts care items from the document data, and extracts care items corresponding to the care items from the document data; a storage function that stores the care items and care items extracted in the extraction function as extracted information in association with the identification information; a receiving function that receives output requests from a caregiver to output information related to at least one of the care items or care items, or information related to the identification information of the person to be cared for; a learning function that learns past output requests received in the receiving function; a generation function that generates output information based on the output requests received in the receiving function; and a transmission function that sends the generated output information to the caregiver. In the information processing program, the generation function generates the output information based on the past output requests learned in the learning function.

[0106] Those skilled in the art should understand that various changes, substitutions, and modifications can be made without departing from the spirit and scope of the present invention.

[0107] (Variation 1) In the embodiment described above, the fixed terminal 3 received multiple document data including care record data, but the server 4's reception unit 417 may also perform this function. In that case, the information processing device 1 may consist only of the caregiver terminal 2 and the fixed terminal 3.

[0108] (Modification 2) In the embodiment described above, the learning unit 414 of the server 4 learned the extracted care record data, but learning may also be performed on the fixed terminal 3. In that case, the fixed terminal communication unit 311 of the fixed terminal 3 may transmit the learning results to the server 4.

[0109] (Variation 3) In the above embodiment, the server 4 receives an output request from the caregiver terminal 2 and sends the output information to the caregiver terminal 2. However, the server 4 may also receive an output request from a family member of the person receiving care, and may send the output information to the family member of the person receiving care. 311 may send the learning results to server 4.

[0110] (Modification 4) In the above embodiment, generated information relating to identification information, care items, or care recipient items included in the output request is extracted from the server storage unit 411 (step S202), and then generated information is extracted from the care record data learned by the learning unit 414 (step S203). However, these processes may be performed simultaneously or in reverse order. Furthermore, the present invention consists of at least the extraction of generated information from the care record data learned by the learning unit 414 (step S203), and the generation of the extracted generated information as output information to be transmitted to the caregiver terminal 2 (step S204). [Explanation of Symbols]

[0111] 1. Information Processing Device 2. Caregiver terminal 211 Caregiver Terminal Communication Department 212 Caregiver terminal storage unit 213 Caregiver Terminal Operation Unit 214 Caregiver terminal display unit 215 Caregiver Terminal Processing Unit 3 Fixed terminals 311 Fixed Terminal Communications Section 312 Fixed terminal storage unit 313 Fixed terminal operation unit 314 Fixed terminal display unit 315 Fixed terminal processing unit 4 servers 411 Server Storage 412 Server Processing Unit 413 Extraction part 414 Learning Department 415 Generation part 416 Server Communication Unit 417 Reception Department 418 Receiving Unit 419 Transmitter 5. Internet

Claims

1. A reception unit that receives multiple document data including identification information for the person receiving care and care record data for the person receiving care, An extraction unit extracts identification information to identify the person to be cared for from the document data, extracts care items from the document data, and extracts care items corresponding to the care items from the document data. A storage unit stores the care items and care recipient items extracted by the extraction unit as extracted information, in association with the identification information. A receiving unit that receives an output request from a caregiver to output information related to at least one of the care items or the care recipient items, or information related to the identification information of the care recipient. The receiving unit has a learning unit that learns past output requests received by the receiving unit, A generating unit generates output information based on the output request received by the receiving unit, A transmitting unit that transmits the generated output information to the caregiver, An information processing device including, The generation unit generates the output information based on the past output requests learned by the learning unit. An information processing device characterized by the following features.

2. The learning unit learns the care items and care recipient items that are output simultaneously in the past output requests. When the generation unit receives at least one of the care items or care recipient items from the caregiver as an output request, it generates the output information together with the care items and care recipient items that were simultaneously output in past output requests, which are included in the output request. The information processing apparatus according to claim 1, characterized in that

3. The learning unit further learns the extracted information stored in the storage unit, The generation unit generates the output information based on the extracted information learned by the learning unit. An information processing apparatus according to claim 1 or 2, characterized in that

4. The learning unit learns the relationships between the care items and care recipient items extracted by the extraction unit in the multiple document data, The generation unit generates the output information based on the relationships learned by the learning unit. The information processing apparatus according to claim 3, characterized in that

5. The aforementioned relationship is the physical distance between the care items and between the care recipient items in the document data, or the degree of character matching between the care items and between the care recipient items. The information processing apparatus according to claim 4, characterized in that

6. The learning unit learns the linguistic distance between the care items and between the care recipient items extracted by the extraction unit. The generation unit generates the output information based on the linguistic distance learned by the learning unit. The information processing apparatus according to claim 3, characterized in that

7. The memory unit further stores the personal information of the person being cared for for each of the identification pieces of information. The learning unit has learned the personal information that is output simultaneously with the care items and the care recipient items in the past output requests. When the generation unit receives the care items or care items of the care recipient corresponding to the identification information of the care recipient as an output request from the caregiver, it includes the personal information of the care recipient corresponding to the identification information, which was output simultaneously with the care items and care items in a previous output request, in the output information. An information processing apparatus according to claim 1 or 2, characterized in that

8. The generation unit determines an appropriate output period based on at least one of the maximum value, minimum value, average value, or frequency of occurrence of the numerical value when the output information includes a numerical value, and generates the numerical value in the form of a graph or table. An information processing apparatus according to claim 1 or 2, characterized in that

9. A reception step that receives multiple document data including identification information that identifies the person receiving care and care record data of the person receiving care, Extraction steps include: extracting identification information to identify the person to be cared for from the document data, extracting care items from the document data, and extracting care items corresponding to the care items from the document data; A storage step in which the care items and care recipient items extracted in the extraction step are stored as extracted information in association with the identification information, A receiving step of receiving an output request from a caregiver to output information related to at least one of the care items or the care recipient items, or information related to the identification information of the care recipient, A learning step which learns past output requests received in the receiving step, A generation step that generates output information based on the output request received in the receiving step, A transmission step of transmitting the generated output information to the caregiver, An information processing method including, The generation step generates the output information based on the past output requests learned in the learning step. An information processing method characterized by the following features.

10. On the computer, A reception function that accepts multiple document data, including identification information for the person receiving care and care record data for the person receiving care, An extraction function that extracts identification information to identify the person receiving care from the document data, extracts care items from the document data, and extracts care items corresponding to the care items from the document data, A storage function that stores the care items and care recipient items extracted in the extraction function as extracted information, associated with the identification information, A receiving function that receives an output request from a caregiver to output information related to at least one of the care items or the care recipient items, or information related to the identification information of the care recipient. The receiving function includes a learning function that learns past output requests received, A generation function that generates output information based on the output request received in the receiving function, A transmission function that transmits the generated output information to the caregiver, An information processing program that executes, The generation function generates the output information based on the past output requests learned in the learning function. An information processing program characterized by the following features.

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