Recruitment support system, recruitment support server, program, and recruitment support method

Abstract

A recruitment support system that can provide high-quality and consistent recruitment support. We provide support servers, programs, and methods for supporting recruitment activities. [Solution] An information acquisition unit 131 that acquires recruitment activity information, including job posting information, from job seekers, Based on the aforementioned recruitment activity information, the following is a problem extraction: It comprises an output section 132 and a presentation section 134 for presenting the aforementioned problem to the job seeker.

Description

Technical Field

[0004]

[0001] The present invention relates to a recruitment activity support system, a recruitment activity support server, a program, and a recruitment activity support method.

Background Art

[0002] In recent years, job matching services have played a role in efficiently connecting the needs of companies (job providers) and job seekers. Job site operating companies are strengthening comprehensive matching support by utilizing AI (Artificial Intelligence) and digital technologies, or expanding supplementary services such as intensive support by agents and direct scouting.

[0003] The functions required for job matching services can be broadly classified into those for the job provider side and the job seeker side. Among them, for the job provider side, for example, Patent Document 1 describes a technology for providing advice on improvement points of job application forms.

[0004]

Prior Art Documents

[0006] Furthermore, when a staff member of a recruitment agency identifies a problem and proposes a solution, that staff member Because it depends on the individual's skills and experience, there will be variations in quality.

[0007] Therefore, this disclosure describes a recruitment support system that can provide high-quality and consistent recruitment support. The purpose is to provide a recruitment support server, program, and recruitment support method. do. [Means for solving the problem]

[0008] The recruitment support system according to the present invention retrieves recruitment activity information, including job posting information, from employers. The information acquisition unit and the recruitment activity process of the job posting information based on the recruitment activity information The system comprises a problem extraction unit that extracts problems, and a presentation unit that presents the problems to the job seekers.

[0009] The recruitment support server according to the present invention acquires recruitment activity information, including job posting information, from employers. The information acquisition unit and the process of the recruitment activity based on the recruitment activity information of the job posting information The system comprises a task extraction unit that extracts tasks, and a presentation unit that presents the tasks to the job seekers.

[0010] Furthermore, the program according to the present invention acquires recruitment activity information, including job posting information, from employers. An information acquisition step of acquiring recruitment activity information including recruitment ticket information from a job seeker, and steps of the recruitment activity of the recruitment ticket information based on the recruitment activity information A problem extraction step of extracting problems in the recruitment activity process of the recruitment ticket information based on the recruitment activity information, and a presentation step of presenting the problems to the job seeker Let a computer execute these steps.

[0011] The recruitment activity support method according to the present invention includes an information acquisition step of acquiring recruitment activity information including recruitment ticket information from a job seeker An information acquisition step of acquiring recruitment activity information including recruitment ticket information from a job seeker, and steps of the recruitment activity of the recruitment ticket information based on the recruitment activity information A problem extraction step of extracting problems in the recruitment activity process of the recruitment ticket information based on the recruitment activity information, and a presentation step of presenting the problems to the job seeker and comprises these steps.

Effect of the Invention

[0012] According to the present disclosure, it is possible to provide a recruitment activity support system, a recruitment activity support server, a program, and a recruitment activity support method that can provide high-quality and homogeneous recruitment activity support. It is possible to provide a recruitment activity support server, a program, and a recruitment activity support method.

Brief Description of the Drawings

[0013] [Figure 1] It is a schematic diagram showing a recruitment activity support system according to an embodiment of the present invention. [Figure 2] It is a functional block diagram of a recruitment activity support server according to an embodiment of the present invention. [Figure 3] It is a diagram showing an example of information stored in a storage unit of a recruitment activity support server according to an embodiment of the present invention. [Figure 4] It is a functional block diagram of a user terminal according to an embodiment of the present invention. [Figure 5] It is a diagram showing a specific example of a screen displayed on a user terminal of a recruitment activity support service according to an embodiment of the present invention. [Figure 6] It is a flowchart showing a recruitment activity support process by a recruitment activity support system according to an embodiment of the present invention. [Figure 7] It is a block diagram showing a basic configuration of a computer. [Modes for carrying out the invention]

[0014] The following describes the recruitment support system 1 according to an embodiment of the present invention, with reference to the drawings. Let me explain. In all the figures illustrating the embodiments, common components are denoted by the same reference numerals, and repeating this will be done. I will omit the explanation of the repetition.

[0015] <System Configuration> Figure 1 is a schematic diagram showing a recruitment support system 1 according to an embodiment of the present invention.

[0016] The recruitment support system 1 consists of a recruitment support server 100 (hereinafter simply referred to as server 100). The system comprises a user terminal 200 and an internal tool 300. (See Figure 1 for an example system configuration.) So, only one user terminal 200 and one internal tool 300 are displayed, but if there are multiple... That's fine. Server 100, user terminal 200, and internal tool 300 are on the network NW They are connected and can communicate with each other via the network NW. This includes the Internet and intranets. Networks (NW) are local networks (LANs). This may include an Area Network and / or a WAN (Wide Area Network).

[0017] Server 100, user terminal 200, and internal tool 300 each have one or more controllers. It consists of a Pyuta 900. The basic configuration of the Computer 900 will be described later.

[0018] Server 100 is used by multiple users (job seekers) who access it via the network NW. The system presents the user terminal 200 to the job seeker, highlighting challenges related to their recruitment activities and their solutions. This is an information processing device that provides recruitment support services. Users of the recruitment support services are These are employers who post job openings, such as companies, corporations, legal entities, government agencies, etc.

[0019] User terminal 200 is a terminal device used by job seekers. Functional configuration of user terminal 200. This will be explained later.

[0020] Internal Tool 300 is a recruitment support tool operated by the operator of a recruitment support service. Yes. Internal Tools 300 is a vast collection of information on recruitment activities from the past to the present held by the operators. Based on market data, we optimize recruitment targets, make job postings more attractive, and implement macro-level recruitment strategies. This service provides various functions such as activity market trend reports, applicant / candidate analysis, and interview preparation. By integrating with internal tool 300, the above functions can be used to improve the accuracy of recruitment plans. It is possible to easily achieve reduced recruitment costs, optimized talent allocation, and enhanced talent strategies. Note that in Figure 1... The internal tool 300 is provided separately from the server 100, but the functions of the server 100 It may be provided as part of the server 100.

[0021] Figure 2 is a functional block diagram of server 100 according to an embodiment of the present invention. Server 100 It comprises a communication unit 110, a storage unit 120, and a processing unit 130.

[0022] The communication unit 110 is a network interface, and via the network NW, users The communication unit 110 communicates with the user terminal 200 and the internal tool 300. The data received from the tool 300 is passed to the processing unit 130, and the processing unit 130 generates The generated data is sent to the user terminal 200 and the internal tool 300.

[0023] The memory unit 120 is configured using a storage device such as a magnetic hard disk or a semiconductor storage device. The memory unit 120 contains the application program 121 and the internal database 12 Remember 2 and mathematical models 123.

[0024] The application program 121 is executed by the processing unit 130, and mainly by the processing unit 1 This is a program for implementing 30 different functional units.

[0025] Internal database 122 is the recruitment activity database (hereinafter referred to as the recruitment activity DB), which will be described later. (including) The recruitment activity DB is a database that manages and stores recruitment activity information. The information included in the activity information will be described later.

[0026] Mathematical model 123 is a model that has learned from recruitment activity information. Specifically, this involves multiple past recruitment activity reports and the challenges of recruitment activities based on those reports. This is a model that has learned the correlation between multiple past recruitment activities and the solution. Past recruitment activity information is used for job seeker information, Includes job posting information, recruitment progress information, and job seeker information. More specifically, mathematical model 123 uses past recruitment activity information and the recruitment activity information This is a model that has learned the correlation between the challenges and solutions at each stage of recruitment activities based on information. Furthermore, the learning objectives include common challenges across multiple stages of a single job posting and their solutions. , issues whose occurrence changes depending on the sequence of two or more processes for a single job posting, and Solutions to the following issues: problems in a prescribed process common to two or more job postings from the same employer and their solutions. It may include the following. Mathematical model 123 is a job posting for successful recruitment activities based on recruitment activity information. It may also be a system that learns the correlation between problems and solutions based on the recruitment activity information of voters. Mathematical model 124 identified a challenge in the recruitment process regarding the job postings: insufficient information in the job postings. When extracting data, keywords that are commonly found in job postings with high view counts and application rates are identified. It can output solutions that include this. Learning is further broken down by industry, job type, region, and part or all of the hiring process for carpenters. This may be done at intervals until each step or sub-step is completed. Mathematical model 123 is linked with internal tool 300, and provides limited information on the recruiters' hiring activities. Even if not entirely, providing some of the input allows you to utilize the functions of the internal tool 300 as needed. This system outputs the challenges and solutions related to the recruiter's recruitment activities based on the recruitment activity information.

[0027] Figure 3 shows the data stored in the internal database 122 of the server 100 according to an embodiment of the present invention. This figure shows an example of the information.

[0028] As shown in Figure 3, the internal database 122 includes a recruitment activity database.

[0029] The recruitment activity database tracks the recruitment activities of each employer, and each job posting (each job listing). This is a database that stores and manages information (recruitment activity information).

[0030] The recruitment activity database includes recruitment activity information, such as employer information and job seeker information. Regarding the information of job seekers that requires input or updating by the job seeker, the recruitment support service will be used. In some cases, the person in charge of the site's management may be allowed to input or update the information.

[0031] The recruiter information includes the recruiter ID, basic recruiter information, and job information. The employer ID is an identifier used to uniquely identify an employer, and each employer has a unique ID assigned to them by server 10 0 is automatically assigned. Basic employer information includes basic information such as the employer's name, industry, and address. Basically, when a job seeker registers for a new recruitment support service, they register it with server 100. do.

[0032] Job posting information includes job ID, job posting details, recruitment progress information, recruitment success / failure status, and analysis results. . The Job ID is an identifier used to uniquely identify a job posting. Server 100 will automatically assign it to them. Job posting information is information about the job requirements of the employer. Employers are able to respond when new job openings arise. Accordingly, the job posting information is registered on server 100.

[0033] Recruitment activity progress information includes activity progress ID, process type, activity type, and activity details. The Activity Progress ID is an identifier used to uniquely identify the activity progress information. Server 100 will automatically assign it to them. The process type is information that identifies the type of recruitment process to which the activity progress belongs. This is information that a person inputs (selects, sets) on the user terminal 200. For example, the process type is: The main categories include the pre-process, recruitment process, selection process, and post-process. The process types are further subdivided into major categories. It includes sub-items that further subdivide the items. The sub-items in the preceding process are the Human Resources / Management Coordination Process and the Human Resources / Recruitment Department. The process of coordinating the application, the process of reviewing the application requirements, the process of reviewing the recruitment methods, the process of creating the application form, the process of forming the applicant pool, This includes the job posting adjustment process. The sub-items of the recruitment process are the job posting publication process and the job posting re-adjustment process. Includes. The sub-stages of the selection process are: application stage, document screening stage, aptitude test / examination stage, interview stage. This includes the process. Sub-processes include the result notification process and the pre-employment process. The target of the activity is information that indicates the target of the recruitment activity. The target of the activity is the target population (the whole). ), target candidates (individual), applicants (job seeker ID), company organization (HR, management, recruitment department) Includes (office), agents, etc. Activity details are information that shows the detailed content of the recruitment activities. Activity details are information that recruiters provide to users. Information entered on server 200 or stored by server 100 based on information entered by job seekers. It can be any form of information, such as text, images, videos, audio, or electronic files. Details of the process include, for example, (job seekers, job seekers within the target population, and job seekers who have been scouted). ) Viewing and applying for job postings, conducting scouting, document screening results (pass / fail), conducting interviews, selection Selection results (pass / fail), (interview by our organization), (training by our organization), (applicant) This includes feedback (from them), advice (from agents), etc. When a job seeker applies to a job posting during the recruitment process, a new activity progress report is issued for that job posting. Information is created, recruitment process is selected as the process type, and job seeker I is selected as the target of the activity. D is stored, and the application is stored as an activity detail. Also, for example, when a recruiter selects an applicant Once a decision is made regarding acceptance or rejection, new activity progress information is generated for the job posting, and the process type and Then the next process is selected, the applicant's job seeker ID is stored as the activity target, and the activity details are as follows: The selection result will be recorded as a pass.

[0034] The success or failure of a job posting indicates whether the final outcome of the recruitment process was successful or unsuccessful for each individual job posting. Therefore, the success or failure of a job posting is basically determined by the job seeker's input (selection, setting) on ​​the user terminal 200. This is information. The success or failure of a recruitment process includes at least two states: success and failure. The definition of success is In principle, this means that the employer was able to hire the personnel they were looking for. User terminal 200 On the application success / failure input screen, the definition of success is also displayed.

[0035] The analysis results include issue-related information and the hiring rate. Issue-related information includes issue ID, process type, issue, solution, and evaluation. The task ID is an identifier used to uniquely identify a task, and for each task, server 100 automatically assigns a task ID. To assign a variable. The process type is information indicating the process type of the adopted process targeted for problem identification. The relevant items are the same as the process types in the recruitment activity progress information. The problem is information that shows the specific content of the problem. The problem is the problem of server 100 described below. This is the information extracted by the extraction unit 132. The solution is information that shows the specific details of the solution to the problem. The solution is for Server 1 This is information generated by the solution generation unit 133 of 00, which will be described later. The evaluation is based on the quality of feedback from recruiters regarding the challenges and / or solutions. This is information that indicates an evaluation. The evaluation can be a simple two-choice option, such as good or bad, or it can be a three-choice or more-choice option. stomach.

[0036] The hiring success rate is calculated based on at least one of the following: employer information, job posting information, or hiring progress information. Based on this, the probability that the solution generation unit 133 of server 100 (described later) will determine the personnel to be hired is calculated. This is information indicating that

[0037] Job seeker information includes job seeker ID and basic job seeker information. The job seeker ID is an identifier used to uniquely identify a job seeker, and each job seeker has a unique ID assigned to them by server 10 0 is automatically assigned. Basic job seeker information includes the industries they are currently or have been affiliated with, the types of jobs they are currently or have been affiliated with, and their age. This includes information such as the number of job changes, address, educational background (school name), annual income, and company name.

[0038] Returning to Figure 2, we will continue the explanation of the processing unit 130 of the server 100. The processing unit 130 is a functional unit The system consists of an information acquisition unit 131, a problem extraction unit 132, a solution generation unit 133, and a presentation unit. It comprises 134, a progress confirmation unit 135, and a mathematical model update unit 136. The processing unit 130 By executing the application program 121 stored in the memory unit 120, These functional units are then implemented and execute each step of the recruitment support process. Details of the support process will be described later.

[0039] The information acquisition unit 131 retrieves information from the user terminal 200 regarding the employer's designated job posting (referred to as Job Posting A). This retrieves recruitment activity information, including job posting information and recruitment progress information.

[0040] The problem extraction unit 132 extracts problems for each stage of the recruitment process for job posting A based on the recruitment activity information. Specifically, the issue extraction unit 132 will extract the recruitment activity information acquired by the information acquisition unit 131. Using mathematical model 123, we will analyze and extract recruitment-related challenges at each stage of the recruitment process. . "Each process" includes major processes, minor processes, and combinations thereof. The issues include, for example, regarding the selection process, "the period until the interview is too long," and regarding the interview process... Examples include "too many interview rounds" and "a tendency towards high-pressure interviews." The timing at which the issue extraction unit 132 extracts an issue is, for example, when the information acquisition unit 131 receives a job posting. When a new registration is accepted for job posting A, the employer can modify the already registered job posting. Correction: When the update registration is accepted, when the recruitment progress information for job A is received, job For example, when requested by the person concerned.

[0041] The solution generation unit 133 generates solutions for each issue based on recruitment activity information and the issues. Specifically, the recruitment activity information acquired by the information acquisition unit 131 and the information based on said recruitment activity information Based on the issues extracted by the issue extraction unit, mathematical model 123 is used to find solutions for each issue. Generate a solution. The solution could be, for example, broadly categorized as "revise the job posting" or "other content" It is divided into "solved by" and "revise the job posting". As for specific solutions for "revising the job posting", In the process, this includes presenting specific proposals for defining job requirements, suggesting adjustments to job requirements, and the job posting. This includes proposals for specific content that will lead to further enhancement. (To "solve the problem with other content") As a concrete solution, educational content for employers regarding recruitment activities, such as how to conduct interviews, is available. In addition to offering suggestions such as job advertisements and direct scouting services, we also offer other ways to further advance your recruitment activities. This includes service proposals. The solution generation unit 133 generates a solution each time the problem extraction unit 132 extracts a problem. Next, it generates solutions for the identified problems.

[0042] The solution generation unit 133 calculates the hiring rate of job postings if the employer implements the proposed solution. This can also be calculated using mathematical model 123.

[0043] The presentation unit 134 presents the problems extracted by the problem extraction unit 132 and the solutions generated by the solution generation unit 133. The solution is presented (displayed) on the user terminal 200 used by the job seeker.

[0044] The display unit 134 may also display the hiring success rate to job seekers.

[0045] The presentation unit 134 may accept feedback from job seekers regarding the presented problems and solutions. Specifically, the user terminal 200 used by the job seeker will have a user interface that accepts evaluations. Chairs may be provided. The evaluation will cover the problem alone, the solution alone, and both the problem and the solution. For each of the presented problem and solution combinations, either of the following is acceptable.

[0046] The progress confirmation unit 135 confirms the progress of recruitment activities, including the implementation status of the solutions presented to the job seekers. The user interface for this purpose is presented to the job seeker's user terminal 200.

[0047] The mathematical model update unit 136 rewrites the mathematical model 123 using the evaluation received from the applicant. It learns and updates.

[0048] Figure 4 is a functional block diagram of a user terminal 200 according to an embodiment of the present invention. The end 200 consists of a communication unit 210, a storage unit 220, a control unit 230, a display unit 240, and an operation unit. It comprises a unit 250, a communication unit 210, a storage unit 220, a control unit 230, a display unit 240, and The operating unit 250 is electrically connected to each other via the communication bus 260. User terminal 200 refers to devices such as smartphones, tablet devices, and PCs.

[0049] <Screen example> Next, we will explain an example of the screen for the recruitment support service provided by server 100.

[0050] Figure 5 shows recruitment activities displayed on the user terminal 200 by the server 100 according to an embodiment of the present invention. This is a diagram showing screen D100, which is an example of a support service screen.

[0051] The screen D100 shown in Figure 5 is designed to support the employer's recruitment activities. This is an example of a problem identification report screen that shows the judgment of whether something is good or bad, the issues, and the solutions.

[0052] Screen D100 contains a title area D110 that displays the screen title, and a section for recruitment activities. Area D120 shows the process, and area D130 shows the challenges and solutions for each stage of the recruitment process. , are arranged.

[0053] Title area D110 contains: "Recruitment Activity Issue Identification Report Evaluation Period: Evaluation Period 20 The string "2X / 5 / 1-202X / 7 / 22" is placed there.

[0054] Area D120 contains information identifying the job seeker and their job posting, as well as "Key Points of Recruitment Activities." The string of text " and the specific content of the key points of the recruitment activity are given as examples: 1. Average years of work experience This setting is designed to lead to referrals from a wider range of people. 2. The selection process is It would be good to be able to implement online interviews. 3. Annual salary is lower than the average of other companies, so we are considering a review. It would be good to have them consider it. The string of characters and are placed together. Points of recruitment activities The "T" section may summarize and display the most important points, both positive and negative, of the job posting. For example, among the combinations of challenges and solutions for each process shown in area D130, the effectiveness You may also show summaries of the most likely combinations to appear.

[0055] At the top of area D130, the text "Challenges and Solutions for Each Recruitment Process" is placed. It is as follows: Region D130 further comprises the large process region D131 and the small process region D132. The judgment area D133, the problem area D134, and the solution area D135 are in a matrix format. It is arranged in this way.

[0056] Each item placed in the major process area D131 corresponds to the major process type item in the recruitment activity DB. Furthermore, each item placed in sub-process area D132 is a sub-process type in the recruitment activity DB. It corresponds to the item. In addition, the HR / management coordination process is a sub-item in the preceding process of the recruitment activity DB. Process of coordinating with the department responsible for recruitment, process of reviewing job requirements, process of reviewing recruitment methods, process of creating job postings, candidate pool In Figure 5, the formation process and the job posting adjustment process are, respectively, between HR and management, and between HR and the recruitment department. It is described as job requirements, recruitment methods, job posting creation, candidate pool formation, and job posting adjustment. In the recruitment process of the recruitment activity database, the job posting publication process and the job posting readjustment process are shown in Figure 5. It is labeled as "Job posting published" and "Job posting renegotiation." This is a sub-item in the selection process section of the recruitment activity database. The entry process, document screening process, aptitude test / examination process, and interview process are shown in Figure 5. The process is listed as: screening, document review, aptitude test / examination, and interview. This is a small step in the later stages of the recruitment activity database. The process of notifying the results of an item and the process of joining the company are shown in Figure 5 as "Result Notification" and "Pre-Joining," respectively. It is written there.

[0057] In the judgment area D133, face icons indicating the pass / fail judgment for each adopted process are displayed for each process. It is located in [location]. The judgment is a face that indicates "good" if no issues are identified. If an issue is identified, a face icon indicating "bad" is placed. It will be done.

[0058] Problem area D134 and solution area D135 are defined by the process extracted by the problem extraction unit 132. The problem (if there is a problem) and the solution generated by the solution generation unit 133 for that problem For solutions (only if there are issues), the specific combinations of each are shown.

[0059] As an example of a combination of problem and solution, Figure 5 shows the sub-item "Job Requirements" as "Year The specific challenge of "revenue" and the specific solution of "reviewing based on the average of other companies" were presented. The phrase "referencing the average of other companies" is underlined, and selecting that phrase (click) is necessary. By clicking or tapping, you can access reference information such as comparisons with job postings from competitors and statistical data. It can also be displayed in a pop-up window or similar. Furthermore, regarding the sub-item "Interview," there is a specific issue of "Interview format" and "Online interviews" A specific solution is presented: "Applicants from outside the local area." The text "Online support" is also shown. The text is underlined, and selecting (clicking or tapping) the text will allow the operator to... We offer educational content such as online interview courses for job seekers, and we also provide information on applicants and candidates. The display of reference information includes guidance to internal tool 300, which provides features for analyzing candidates and preparing for interviews. You may do so. Alternatively, by offering online options, you can increase the number of applicants from outside the local area within the applicant pool. Information indicating the addendum may be displayed. Furthermore, as supplementary information to the solution, the adoption rate when the solution is implemented is displayed. That's good too.

[0060] In this way, the entire recruitment process can be viewed from a bird's-eye perspective, and the combination of challenges and solutions for each stage can be identified. By displaying this information, it becomes easier and more efficient to grasp the overall picture of recruitment activities and identify the challenges. This makes it easier to visualize the next actions needed to achieve the goals and vision of the activity. Furthermore, motivation to take the next action increases.

[0061] <System Operation> Next, the recruitment support process of the recruitment support system 1 having the above-described configuration and functions The operation will be explained using a flowchart. The recruitment activity support process includes a recruitment activity information acquisition process, a problem identification process, a solution generation process, and a presentation process. This is a series of processes including the process, progress confirmation process, and mathematical model update process. The recruitment activity support process is Following the entry of job posting information by the employer, or by the employer's recruitment activities This is executed after progress information has been entered, or upon request from the user.

[0062] Figure 6 shows the recruitment support process by the recruitment support system 1 according to an embodiment of the present invention. This is a flowchart.

[0063] In step S101, the user terminal 200 receives input of recruitment activity information from the recruiter. Then, the recruitment activity information is sent to server 100. Specifically, the recruitment activity information includes, for example, For example, it accepts input of job posting information or recruitment progress information and sends it to server 100. The information acquisition unit 131 of the server 100 acquires recruitment activity information from the user terminal 200 and stores it. Stored in section 120 (recruitment activity information acquisition process).

[0064] In step S102, the issue extraction unit 132 of the server 100 performed in step S101. The acquired recruitment activity information is analyzed, and issues are extracted for each stage of the recruitment process (issue extraction process). The problem extraction unit 132 stores the problems extracted for each process in the storage unit 120.

[0065] In step S103, the solution generation unit 133 of the server 100 performs step S102 The process involves generating solutions to the identified problems (solution generation step).

[0066] In step S104, the presentation unit 134 of the server 100 extracts in step S102. The identified problem and the solution generated in step S103 are presented to the recruiter's user terminal 200. To display (presentation process).

[0067] In step S105, the server 100 has elapsed a predetermined period of time since step S104. Determine whether or not it has happened. If the result of the determination is true (YES), that is, if the predetermined period has elapsed, Proceed to step S106. On the other hand, if the judgment result is false (NO), that is, if the predetermined period has elapsed... If not, return to step S105.

[0068] In step S106, the progress confirmation unit 135 of the server 100 in step S104 A user interface for checking the progress of recruitment activities, including the implementation status of the proposed solutions. The results are presented to the recruiter's user terminal 200 (progress confirmation process). The status of implementation is confirmed by "Solution". Obtain the applicant's first response (yes, no) to the first question, which is along the lines of "Have you implemented this?" If you select "Yes," an additional question will appear asking, "Were the suggested problems and solutions helpful?" Second response to the second question regarding the meaning of the answer (Helpful, Don't know, Not helpful) This includes obtaining and .

[0069] In step S107, the user terminal 200 responds to the question regarding the status of implementation. The user's response is obtained and sent to the server 100. Specifically, the user terminal 200 steps In the user interface presented in S106, the recruiter only provided the first response (1st If the answer is "No", or if the first answer is "Yes", The system accepts the request and sends it to server 100. Server 100 retrieves the response (progress confirmation). approval process).

[0070] In step S108, the mathematical model update unit 136 of the server 100 performs step S1 Based on the second response regarding the evaluation obtained in 07, the process of updating mathematical model 123 is implemented. The process (mathematical model update) is then completed, and the flow is finished.

[0071] The above operation flows can be performed not only separately and independently, but also by combining two or more operation flows. It is possible to perform them together. For example, some steps of one operation flow can be performed in another operation flow. You can add it, or you can combine some steps of one operation flow into some steps of another operation flow. It can be replaced with a step. It is not always necessary to perform all steps in each flow. Furthermore, only some of the steps may be executed. Also, in each flow, the order of steps may be changed. This may be changed as appropriate.

[0072] <Basic Computer Configuration> Figure 7 is a block diagram showing the basic hardware configuration of the Computer 900. The computer 900 includes a control unit 901, a storage unit 902, a communication unit 903, and an input unit 904. It has an output unit 905, a control unit 901, a storage unit 902, a communication unit 903, and an input unit 904. The output unit 905 and the output unit 905 are electrically connected to each other via the communication bus 910.

[0073] The control unit 901 is a CPU (Central Processing Unit). It includes a processing unit (also called a processor) and controls the various parts of the computer 900. It is a device that reads and executes various programs stored in the memory unit 902.

[0074] The memory unit 902 is a DRAM (Dynamic Random Access Memory). Computer 90 includes main memory such as ry) and auxiliary storage such as hard disk Various programs for running the operating system and various applications RAM, and the device that stores the data used by these programs. The process shown in the flowchart described above involves server 100, user terminal 200, and internal tool 30. Each control unit 901 of each computer that makes up 0 contains in its respective storage unit 902 This is achieved by executing a stored program.

[0075] The communication unit 903 is a device for communicating with external devices, and operates according to the instructions of the control unit 901. Data is sent and received. The system consists of a server 100, a user terminal 200, and an internal tool 300. Each computer uses this communication unit 903 to connect to the network N shown in Figure 1. It communicates with other devices, including W.

[0076] The input unit 904 is a device that receives input from an external source and supplies it to the control unit 901, for example. For example, it consists of a keyboard, mouse, touch panel, and camera. The output unit 905 is This device outputs the processing results of the control unit 901 to an external device, such as a display or speaker. It is composed of including the following. <Program> Here, a program for realizing each functional unit of the server 100 according to this embodiment I will explain this.

[0077] Server 100 is implemented on computer 900. The various components of server 100 are then... The basic operation is stored in program form in the auxiliary storage device of the memory unit 902. Control unit 90 1 reads the program from the auxiliary storage device of the storage unit 902 and stores it in the main storage device of the storage unit 902. It is deployed to the location and the above process is executed according to the program. In addition, the control unit 901 is programme According to the Gram, the storage area corresponding to the storage unit 120 described above is stored in the main memory of the storage unit 902. Secure it.

[0078] Specifically, the program comprises a computer 900 having a processor and a memory unit. This is a program to be executed by obtaining recruitment activity information, including job posting information, from job seekers. Steps to obtain beneficial information, and based on the recruitment activity information, the recruitment activity of the job posting information A problem identification step to extract issues in the process, and a presentation step to present the issues to the job seeker. This is a program that executes the command.

[0079] The auxiliary storage device of the memory unit 902 is an example of a tangible medium that is not temporary. Other examples of tangible media that are not tangible media include magnetic disks connected via the input unit 904, optical disks, etc. Examples include magnetic disks, CD-ROMs, DVD-ROMs, and semiconductor memory. If the program is distributed to computer 900 via the network NW, the distribution The receiving computer 900 then loads the program into the main memory of the storage unit 902, and the above You may proceed with the process.

[0080] Furthermore, the program may be intended to implement some of the functions described above. Furthermore, the program has already stored the aforementioned functions in the auxiliary storage device of the memory unit 902. These are things that are achieved by combining them with other programs, so-called differential files (differential programs) (Mu) is also acceptable.

[0081] According to the recruitment activity support system 1 of this embodiment described above, high-quality and uniform recruitment activities We can provide mobile support. Specific recruitment challenges become clear at each stage of the employer's recruitment process, and effective solutions are found for those challenges. By quickly obtaining solutions, employers can expect to improve the efficiency of their recruitment activities and increase their success rate in hiring. ru. Furthermore, using mathematical model 123, which was trained on past recruitment activity information, we sought to identify problems and solutions. Because it can be presented to individuals, it depends on the skills and experience of the recruitment agency staff who support the hiring process. Without having to do anything, we can consistently provide high-quality advice to job seekers.

[0082] Furthermore, the present invention is not limited to the embodiments described above, and various modifications can be adopted.

[0083] For example, in the above embodiment, evaluations of the solution were received from job seekers, You may accept feedback from applicants who applied for the job posting. For example, if the solution is "Interviewer If the solution in the "process" is "it would be better to introduce online interviews", then In a post-application survey, one participant stated, "The availability of online interviews was a positive factor in your motivation to apply." You can ask questions such as, "Did you succeed?" and obtain responses (evaluations) from job seekers. This allows you to learn about the effectiveness of solutions to problems from the job seeker's perspective, and to improve the effectiveness of proposing problems and solutions. The rate will improve.

[0084] Furthermore, in the above embodiment, the problem extraction unit 132 extracted problems for each process, Problems may be identified for combinations of two or more processes. For example, the entry process and Regarding the combination with the interview process, one issue was that "the period from application to interview is too long." You can also extract the issues. This will allow you to extract complex issues that relate to multiple processes.

[0085] Furthermore, in the problem identification report screen shown in Figure 5 of the above embodiment, the evaluation is a two-stage evaluation, While it was indicated using chair icons, a multi-level rating system or a point-based rating system would also be acceptable. This allows for a more detailed understanding of the prioritization of issues.

[0086] Furthermore, steps S106 to S1 of the recruitment activity support processing flow of the above embodiment Step 08 was executed triggered by the completion of the timer in step S105, but before It may be executed based on any configured trigger or a request from the user.

[0087] Furthermore, in the above embodiment, the "recruitment success or failure" stored in the memory unit 120 is the final result of the recruitment. Although only the result was obtained, for example, information on success or failure could be obtained for each process or element included in the process. It is acceptable to remember. For example, it is acceptable to remember whether the job posting element in the previous process was successful or not. Good. The success or failure of a job posting depends on whether the target applicant pool is formed, or whether the job posting is effective. Better recruitment performance than statistical data for similar job postings (average number of viewers and applicants) The server 100 may automatically determine and store the information based on the above conditions.

[0088] Furthermore, the problem identification report shown in Figure 5 of the above embodiment includes the number of benchmark competitors. Comparison with the company's job postings, keywords that interest the target population and applicants from similar past postings. You may also include information about the code.

[0089] (Note) The features of the above-described embodiment are noted below. (Note 1) An information acquisition unit that acquires recruitment activity information, including job posting information, from job seekers, Based on the aforementioned recruitment activity information, the task is to identify the challenges in the recruitment process related to the job posting information. Extraction section, A presentation unit that presents the aforementioned issues to the job seeker, A recruitment support system equipped with the following features. This clarifies specific recruitment challenges at each stage of the employer's hiring process. (Note 2) A solution generation unit generates a solution to the problem based on the recruitment activity information and the problem. Furthermore, The presenting unit presents the solution to the job seeker. The recruitment support system described in Appendix 1. This allows for quicker acquisition of solutions to problems. (Note 3) The aforementioned solution generation unit identifies challenges from successful recruitment case studies based on information from multiple past recruitment activities. The solution is generated based on a mathematical model that has learned the correlation with the solution. The recruitment support system described in Appendix 2. This allows us to obtain more effective solutions to the problems. (Note 4) The aforementioned presentation unit receives evaluation from the recruiter regarding the combination of the aforementioned problem and the aforementioned solution. wear, The recruitment support system described in Appendix 3. This allows the evaluation to be fed back into identifying problems and solutions. (Note 5) The system further includes a mathematical model update unit that updates the mathematical model using the aforementioned evaluation. The recruitment support system described in Appendix 4. This allows us to present a more effective combination of challenges and solutions. (Note 6) The solution generation unit calculates the adoption rate when the solution is implemented, The display unit presents the hiring success rate to the employer. The recruitment support system according to claim 2. This makes it easy to assess the effectiveness of the solution and provides valuable information for deciding whether to implement it. (Note 7) The aforementioned solution is educational content and / or services related to recruitment activities for employers. Including the proposal, The recruitment support system according to claim 2. This can be offered to job seekers as one possible solution. (Note 8) The aforementioned solution involves defining the job requirements in the job posting information, readjusting the job requirements, and the job posting information This includes at least one specific proposal for further enhancing the appeal of the information. The recruitment support system according to claim 2. This can be offered to job seekers as one possible solution. (Note 9) The problem extraction unit extracts the problem for a combination of two or more of the above steps. The recruitment support system described in Appendix 1. This can be offered to job seekers as one possible solution. (Note 10) An information acquisition unit that acquires recruitment activity information, including job posting information, from job seekers, Based on the aforementioned recruitment activity information, the task is to identify the challenges in the recruitment process related to the job posting information. Extraction section, A presentation unit that presents the aforementioned issues to the job seeker, A recruitment support server equipped with the following features. (Note 11) The information acquisition step involves obtaining recruitment activity information, including job posting information, from employers. Based on the aforementioned recruitment activity information, the task is to identify the challenges in the recruitment process related to the job posting information. Extraction step, A presentation step in which the aforementioned issues are presented to the aforementioned job seeker, A program that causes a computer to execute something. (Note 12) The information acquisition step involves obtaining recruitment activity information, including job posting information, from employers. Based on the aforementioned recruitment activity information, the task is to identify the challenges in the recruitment process related to the job posting information. Extraction step, A presentation step in which the aforementioned issues are presented to the aforementioned job seeker, A recruitment support method that uses computers to perform tasks. [Explanation of Symbols]

[0090] 1: Recruitment activity support system 100: Recruitment activity support server 110: Communications Department 120: Storage section 123: Mathematical Models 130: Processing Unit 131: Information acquisition department 132: Issue extraction part 133: Solution generation part 134:Presentation part 135: Progress Confirmation Department 136: Mathematical Model Update Section 200: User terminal 300: Internal Tools D100: Screen NW: Network

Claims

1. An information acquisition unit that acquires recruitment activity information, including job posting information, from job seekers, Based on the aforementioned recruitment activity information, the task is to identify the challenges in the recruitment process related to the job posting information. Extraction section, A presentation unit that presents the aforementioned issues to the job seeker, A recruitment support system equipped with the following features.

2. A solution generation unit generates a solution to the problem based on the recruitment activity information and the problem. Furthermore, The presenting unit presents the solution to the job seeker. The recruitment support system according to claim 1.

3. The aforementioned solution generation unit identifies challenges from successful recruitment case studies based on information from multiple past recruitment activities. The solution is generated based on a mathematical model that has learned the correlation with the solution. The recruitment support system according to claim 2.

4. The aforementioned presentation unit receives evaluation from the recruiter regarding the combination of the aforementioned problem and the aforementioned solution. wear, The recruitment support system according to claim 3.

5. The system further includes a mathematical model update unit that updates the mathematical model using the aforementioned evaluation. The recruitment support system according to claim 4.

6. The solution generation unit calculates the adoption rate when the solution is implemented, The display unit presents the hiring success rate to the employer. The recruitment support system according to claim 2.

7. The aforementioned solution is educational content and / or services related to recruitment activities for employers. Including the proposal, The recruitment support system according to claim 2.

8. The aforementioned solution involves defining the job requirements in the job posting information, readjusting the job requirements, and the job posting information This includes at least one specific proposal for further enhancing the appeal of the information. The recruitment support system according to claim 2.

9. The problem extraction unit extracts the problem for a combination of two or more of the above steps. The recruitment support system according to claim 1.

10. An information acquisition unit that acquires recruitment activity information, including job posting information, from job seekers, Based on the aforementioned recruitment activity information, the challenges at each stage of the recruitment process are extracted from the job posting information. The problem identification unit, A presentation unit that presents the aforementioned issues to the job seeker, A recruitment support server equipped with the following features.

11. The information acquisition step involves obtaining recruitment activity information, including job posting information, from employers. Based on the aforementioned recruitment activity information, the challenges at each stage of the recruitment process are extracted from the job posting information. The problem identification step, A presentation step in which the aforementioned issues are presented to the aforementioned job seeker, A program that causes a computer to execute something.

12. The information acquisition step involves obtaining recruitment activity information, including job posting information, from employers. Based on the aforementioned recruitment activity information, the challenges at each stage of the recruitment process are extracted from the job posting information. The problem identification step, A presentation step in which the aforementioned issues are presented to the aforementioned job seeker, A recruitment support method that uses computers to perform tasks.

Images