Delivery support system and delivery sharing method for the delivery support system

Abstract

We will build a platform that matches multiple users responsible for delivery along a relay route, providing a delivery support system that allows multiple users to share delivery services and relay packages to locker boxes at their destinations. [Solution] In the delivery support system, a first user operating the first data terminals 3-1 to 3-N deposits a package into one of the locker devices L1 to LN and requests delivery from the server device 1. A second user operating the second data terminals 4-1 to 4-N enters a delivery job into the server device 1, specifying the box to be delivered in one pass, and shares the delivery job among multiple users. A third user, who will be the package recipient and operating the third data terminals 5-1 to 5-N, retrieves the package from the final box, and the server device 1 pays a delivery fee to the second user operating the second data terminals 4-1 to 4-N.

Description

Technical Field

[0001] The present invention relates to a delivery support system for delivering a package with a specified delivery destination from point A (a point specifying the delivery origin) to point B (a point specifying the delivery destination) by sequentially relaying the BOXes of a plurality of locker devices arranged nationwide by a plurality of carriers, and a delivery sharing method of the delivery support system.

Background Art

[0002] Conventionally, a relay delivery system has been proposed in which a plurality of delivery staff relay a package deposited in the BOX of a specific locker device and repeat the process of delivering it to the BOX of the next locker device, so that the package is relayed via the BOXes of a plurality of relay locker devices from the point where it was picked up to the BOX of the destination locker device.

[0003] Patent Document 1 below discloses "In order to provide a delivery management system for delivering between lockers, etc., in a locker delivery system 1, when a sending locker 13 and a receiving locker 18 are specified, a relay delivery route is determined. The sender receives the electronic key of the designated box of the sending locker and stores the package in the sending locker 13. The electronic key is also sent to the delivery company, and in the same way, the package is received and a shipping label is attached. The delivery company delivers this delivery object to the logistics station that ships it. When the delivery arrives at the logistics station, the second delivery company receives it, transports it to the receiving locker 18, unlocks it using the electronic key, and stores the package. When the recipient arrives at locker 18, the recipient opens the locker with the received electronic key and receives the package."

[0004] Thus, in conventional relay delivery, the relay order of each locker device is fixed in advance, and so-called route delivery is the mainstream, and only the route forcibly set by the carrier can be used.

[0005] Patent Document 2 discloses a logistics support system 1 that supports the delivery of packages delivered from a sender 2 to a recipient 3, in order to realize a sharing economy type logistics service at a lower cost and with greater flexibility by effectively utilizing multiple carriers such that delivery is possible for a portion of the delivery target section, and includes a delivery request reception unit 104 that receives input of package delivery requests from the sender 2 or recipient 3 and records them in a delivery request DB 113, a delivery cooperation reception unit 103 that receives input of offers of delivery cooperation from one or more delivery cooperators 4 and records them in a delivery cooperation DB 112, a matching processing unit 107 that combines one or more delivery cooperations for a delivery request and records the delivery schedule information in a delivery status DB 115, and a delivery status management unit 106 that acquires information related to the receipt and delivery of packages by each delivery cooperator 4 and records it in a delivery status DB 115. [Prior art documents] [Patent Documents]

[0006] [Patent Document 1] Japanese Patent Publication No. 2018-81704 [Patent Document 2] Patent No. 6476232 [Overview of the project] [Problems that the invention aims to solve]

[0007] However, it has been pointed out that in logistics systems, a shortage of transport capacity, specifically restrictions on overtime work, could lead to a reduction in the distance traveled per driver and a decrease in transport capacity. Furthermore, it is anticipated that drivers' incomes will decrease, specifically due to a reduction in overtime work. This issue of declining sales and profits in the logistics industry has been highlighted by the media as the "2024 problem."

[0008] It has been pointed out that if these problems are left unaddressed, the overall sales and profits of the logistics industry will decrease due to reduced transport volume and increased labor costs, and if the logistics system becomes dysfunctional, it will become difficult to undertake the intended shipments on the specified date at a cost that can be paid for.

[0009] Furthermore, it has been pointed out that routes forcibly set by transportation companies may disappear altogether as the labor shortage accelerates. To address these challenges, there is currently no envisioned business model that would involve multiple individuals integrating this process into their travel schedules, connecting and transporting packages over arbitrary distances, by having delivery personnel retrieve packages deposited in empty locker boxes via a relay system.

[0010] Furthermore, attempts are being made to construct a system that enables the coordinated delivery of requested items using human resources including multiple delivery personnel, such as businesses and ordinary citizens, and utilizing locker devices, automated warehouses, private homes, and stores (convenience stores) as means of storing the items. However, currently, no concrete direction or system configuration has been proposed.

[0011] Furthermore, while the logistics support system disclosed in Patent Document 2 includes a matching processing unit that combines one or more delivery cooperation records in the delivery cooperation record unit with delivery requests recorded in the delivery request record unit, and records delivery schedule information in the delivery status for each section related to each delivery cooperation, the present application supports delivery processing for any section entered by the delivery cooperation unit, and it is clear that the configuration is clearly different, and the effects are also different, so we believe that the requirement of inventive step is also satisfied.

[0012] Furthermore, Patent Document 1 describes a basic configuration in which one server handles both delivery person management and locker management. However, the number of available lockers throughout Japan exceeds at least 600,000, making real-time management impractical due to the heavy processing load. Moreover, there is no description whatsoever of how the locker management server cooperates with the server device that manages delivery persons.

[0013] Furthermore, the delivery service is limited to courier services, and the delivery distance is limited to nearby prefectures. There is no mention or indication what delivery fees should be borne by the delivery person.

[0014] The present invention has been made in view of the above problems and delivery methods, and aims to provide a delivery support system and a delivery sharing method for the delivery support system that constructs a platform that matches the movement trends of multiple users who move any distance of their own convenience on a relay route with goods transport jobs, and provides a service that allows multiple users to share a delivery service and relay deliver goods to a locker box at the destination.

[0015] Furthermore, in order to solve the above-mentioned problems, the aim is to provide a support system and a delivery sharing method for a delivery support system that can support flexible transportation management processing by incorporating complex delivery operation coordination and a delivery operation management mechanism in response to transportation requests with different delivery methods, while having a person handle the entrusted luggage (goods) and coordinating with a communication-enabled system. [Means for solving the problem]

[0016] The delivery support system of the present invention, which achieves the above objective, has the following configuration.

[0017] The present invention relates to a delivery support system that supports a service in which multiple users share the task of delivering items deposited in the empty boxes of any of the locker devices, by communicating via a predetermined communication medium with a plurality of data terminals operated by users who perform delivery or movement of items deposited in the empty boxes of any of the locker devices, a server device that discloses a delivery support platform for notifying users operating any of the data terminals that a delivery request has been entered, and a locker management server that manages the operational status of a plurality of lockers located at fixed points, wherein the locker management server comprises a box information registration means that links the installation coordinates of the plurality of locker devices and the empty box information obtained from each locker device and registers this information in a delivery support database provided by the server device, and a key information issuing means that issues key information for opening and closing the doors of the boxes of each locker device to any of the data terminals, and the server device communicates with the requester of the items left in the boxes of any of the locker devices and the requester of the items left in the boxes of any of the locker devices that will be the final delivery destination. A job registration means for registering delivery request information linked to a recipient as a delivery job in the delivery support database; a confirmation means for confirming a carrier who will undertake the shared transport of the goods awaiting delivery at any of the locker devices managed by the locker management server, based on a single pass entered by a user operating one of the entered data terminals; a request notification means for notifying a delivery request to one of the data terminals operated by the user confirmed by the confirmation means; each data terminal includes a viewing means for viewing coordinates that identify the locker device holding the goods and delivery information that identifies the delivery destination, which are made public on the delivery support platform; a carrier entry means for entering the delivery support platform as a carrier who will undertake the shared transport of goods awaiting delivery at any of the locker devices managed by the locker management server; a key information acquisition means for obtaining key information from the locker management server to open and close the door of one of the boxes of a specific locker device after receiving a delivery request notification from the request notification means of the server device; and after obtaining the key information from the locker management server,The system is characterized by comprising a delivery notification means that acquires information from the locker management server regarding the open / closed state of the doors of the locker unit currently in use and the locker unit to which the goods will be deposited, as well as information regarding the status of the goods being stored or retrieved, and notifies the server unit of the completion of the shared transport in one pass.

[0018] Furthermore, the delivery support system supports a service in which multiple users share the delivery work of items deposited in empty boxes of any locker device, empty spaces of any automated warehouse, or managed spaces owned by any delivery person, by communicating via a predetermined communication medium with multiple data terminals operated by multiple users who perform delivery work on items deposited in empty boxes of any locker device, empty spaces of any automated warehouse, or managed spaces owned by any delivery person, via a predetermined communication medium, a server device that discloses a delivery support platform for notifying users operating any data terminal that a delivery request has been entered, and a locker management server that manages the operating status of multiple locker devices, multiple empty spaces, and multiple managed spaces, wherein the server device includes a delivery type-specific schedule management means for managing the delivery schedule of items using empty boxes of any locker device, empty spaces of any automated warehouse, or managed spaces owned by any delivery person, based on the delivery type. [Effects of the Invention]

[0019] According to the present invention, a platform is constructed that matches the movement trends of multiple users who travel arbitrary distances at their own convenience along a relay route with goods transport jobs, allowing multiple users to share the delivery service and relay deliveries to boxes in locker devices at the destination.

[0020] Furthermore, according to the present invention, while the goods (items) to be received are handled by a person and linked with a communication-enabled system, it is possible to support flexible transportation management processing that incorporates a complex delivery operation coordination and delivery operation management mechanism in response to transportation requests with different delivery methods.

Brief Description of the Drawings

[0021] [Figure 1] Block diagram for explaining the configuration of the delivery support system showing this embodiment. [Figure 2] Block diagram for explaining the configuration of the server device shown in FIG. 1. [Figure 3] (a) is a block diagram for explaining the configuration of the first to third data terminals shown in FIG. 1, and (b) is a diagram for explaining the program developed in the RAM shown in (a). [Figure 4] (a) is a block diagram for explaining the configuration of the locker management server shown in FIG. 1, and (b) is a diagram for explaining the program developed in the RAM shown in (a). [Figure 5] First conceptual diagram for explaining various transport service models in the delivery support system showing this embodiment. [Figure 6] First conceptual diagram for explaining various transport service models in the delivery support system showing this embodiment. [Figure 7] First conceptual diagram for explaining various transport service models in the delivery support system showing this embodiment. [Figure 8] First conceptual diagram for explaining various transport service models in the delivery support system showing this embodiment. [Figure 9] First conceptual diagram for explaining various transport service models in the delivery support system showing this embodiment. [Figure 10] First conceptual diagram for explaining various transport service models in the delivery support system showing this embodiment. [Figure 11] First conceptual diagram for explaining various transport service models in the delivery support system showing this embodiment. [Figure 12] Second conceptual diagram for explaining various transport service models in the delivery support system showing this embodiment. [Figure 13] Second conceptual diagram for explaining various transport service models in the delivery support system showing this embodiment. [Figure 14]A third conceptual diagram illustrating various transport service models in the delivery support system shown in this embodiment. [Figure 15] A third conceptual diagram illustrating various transport service models in the delivery support system shown in this embodiment. [Figure 16] A fourth conceptual diagram illustrating various transport service models in the delivery support system shown in this embodiment. [Figure 17] A flowchart illustrating the data processing procedure in the delivery support system shown in this embodiment. [Figure 18] A flowchart illustrating the data processing procedure in the delivery support system shown in this embodiment. [Figure 19] A flowchart illustrating the data processing procedure in the delivery support system shown in this embodiment. [Figure 20] A flowchart illustrating the data processing procedure in the delivery support system shown in this embodiment. [Figure 21] A flowchart illustrating the data processing procedure in the delivery support system shown in this embodiment. [Figure 22] A flowchart illustrating the data processing procedure in the delivery support system shown in this embodiment. [Figure 23] A flowchart illustrating the data processing procedure in the delivery support system shown in this embodiment. [Figure 24] A conceptual diagram illustrating an example of distributed stock and distribution processing in the delivery support system of this embodiment. [Figure 25] A conceptual diagram showing an example of a luggage storage system (4D pocket) in the delivery support system of this embodiment. [Figure 26] A conceptual diagram showing an example of a luggage storage system (4D pocket) in the delivery support system of this embodiment. [Figure 27] A conceptual diagram showing an example of a luggage storage system (4D pocket) in the delivery support system of this embodiment. [Figure 28] This is a block diagram illustrating the configuration of the delivery support system shown in this embodiment. [Figure 29] Figure 28 illustrates the configuration of the storage management server in the delivery support system. [Figure 30] Figure 28 illustrates the configuration of the storage management server in the delivery support system. [Figure 31] A diagram illustrating the outline of an automated warehouse that works in conjunction with the delivery support system shown in this embodiment. [Figure 32] A flowchart illustrating the data processing procedure in the delivery support system shown in this embodiment. [Figure 33] A flowchart illustrating the data processing procedure in the delivery support system shown in this embodiment. [Figure 34] A conceptual diagram illustrating a logistics service utilizing the delivery support system shown in this embodiment. [Figure 35] A conceptual diagram illustrating a logistics service utilizing the delivery support system shown in this embodiment. [Figure 36] A conceptual diagram illustrating a logistics service utilizing the delivery support system shown in this embodiment. [Figure 37] A conceptual diagram illustrating a logistics service utilizing the delivery support system shown in this embodiment. [Figure 38] A conceptual diagram illustrating a logistics service utilizing the delivery support system shown in this embodiment. [Figure 39] A conceptual diagram illustrating a logistics service utilizing the delivery support system shown in this embodiment. [Figure 40] A conceptual diagram illustrating a logistics service utilizing the delivery support system shown in this embodiment. [Figure 41] A conceptual diagram illustrating a logistics service utilizing the delivery support system shown in this embodiment. [Figure 42] A conceptual diagram illustrating a logistics service utilizing the delivery support system shown in this embodiment. [Figure 43] A conceptual diagram illustrating a logistics service utilizing the delivery support system shown in this embodiment. [Modes for carrying out the invention]

[0022] Next, the best mode for carrying out the present invention will be described with reference to the drawings.

[0023] <System Configuration Description> [First Embodiment] The background to this invention is the anticipated "2024 problem," where the number of drivers responsible for logistics will decrease due to the declining population, which will disrupt the delivery of small packages (including current express delivery services) according to the current logistics schedule.

[0024] Therefore, the present invention makes the transportation cost for the luggage deposited by the individual virtually free by a server device that manages the progress of a relay-style process in which luggage is taken from one empty box of a locker device installed along the travel route of an individual as they move from their current location to a desired destination, and deposited into the next empty box of a locker device along the individual's travel route. The carrier responsible for relay delivery does not have to bear any substantial transportation costs for the delivery of the goods deposited into the empty boxes of any of the locker devices.

[0025] Specifically, the system is characterized by covering the cost of transporting luggage by using commuter passes purchased with commuting allowances (assuming the transporter does not purchase new tickets, and is provided by the company, etc., so that they do not have to bear the cost of travel themselves) to travel a certain distance on the railway line, or by moving the vehicle using fuel allowances provided by the company. This makes the actual transport costs that would normally be charged on luggage free of charge, while the system pays a transporter's fee to the transporter, a locker usage fee to the operator of the locker equipment, and management costs to the operator of the server equipment. Furthermore, by using luggage transport services not only for commuting but also for shopping, travel, and other travel, luggage transport can be covered at roughly the same cost as travel expenses that would have been incurred without luggage transport. In addition, while the first embodiment of this system describes a system in which the transport costs (which are provided as an allowance by the company, etc.) are not borne by the user, as will be described later, any system that links the transport of luggage deposited in a locker device to a locker device at the destination by linking the transport of luggage by multiple transporters in a single pass, thereby encompassing the spirit of the present invention, can be considered a system.

[0026] Therefore, when a carrier (assuming an individual (natural person)) travels a certain distance using various means of transportation (railway, vehicle (car, motorcycle (including kick scooter), bicycle), aircraft (helicopter, Cessna, private jet, ultralight plane, balloon, paraglider, glider, motor glider), ship (including fishing boat, canoe, boat, rowboat, jet ski), on foot) according to their convenience, the process of transporting luggage deposited in a locker device to an empty box in a convenient locker device is carried out in a relay transport according to the convenience of multiple carriers, thereby completing the relay transport to an empty box in a locker device that can be retrieved by the recipient designated by the delivery person.

[0027] Furthermore, the carriers' travel schedules are tailored to their individual needs, such as commuting, traveling, leisure, or side jobs during their free time, and the distance a single carrier travels is arbitrary (one pass).

[0028] For example, if we assume that luggage stored in a locker at Osaka Itami Airport is destined for Otaru, Hokkaido, then when a traveler or business person travels by air to Chitose Airport, air transport fees would normally be required. However, since the carrier pays for the transport, the luggage can be carried as hand luggage into the cabin or cargo hold, making the transfer from the locker at Osaka Itami Airport to the locker at Chitose Airport essentially free of charge (although some airlines may charge a weight-based fee). Furthermore, under normal circumstances, luggage retrieved at Osaka Itami Airport will be transported to one of the empty locker boxes at Chitose Airport within two hours.

[0029] This system allows commuters in the Chitose Airport area to transport their luggage by train on their way to JR Otaru Station, retrieving it from any of the lockers at Chitose Airport. As a result, the luggage transport fee is effectively free.

[0030] Then, the recipient, a commuter who travels to JR Otaru Station, goes to the locker where the package was deposited and retrieves it from one of the boxes designated by the server, making it possible to retrieve and receive the package in as little as 2 to 4 hours from the time of deposit.

[0031] In this way, the system dramatically improves the personal package transport system by having a server device, a locker management server, and data terminals operated by the transporter, carrier(s) (including multiple carriers) and recipient communicate via a network to manage the transport sequence from, for example, the initial deposit locker device (a locker device installed at Osaka Itami Airport) to the recipient receiving the package from the locker device at JR Chitose Station. The server device obtains the status of the package from deposit to retrieval at each locker device from the locker management server, monitors the opening and closing doors and the locking and unlocking status of the opening and closing doors of each box in each locker device, and manages to ensure that the transport job is completed reliably (while communicating and notifying each other with the transporter, carrier(s) (including multiple carriers) and recipient).

[0032] Here, the server device is configured to determine the relay delivery route by prioritizing the movement actions of the registered carriers in the transportation sequence until the recipient receives the package. It is possible to manage this so that the server device does not primarily determine the relay delivery route by giving importance to a score that evaluates the transportation performance of individual carriers. Alternatively, a relay delivery mode may be set for each delivery distance, and a process may be incorporated to determine the carriers responsible for relay delivery in a manner that takes into account the carriers' transportation performance.

[0033] The following details the system configuration and specific examples of how to control the interaction between the server device, locker management server, delivery person, carrier (including cases where there are multiple carriers), and each data terminal operated by the recipient.

[0034] The fees to be distributed to the locker manager and / or carriers (including multiple carriers) should be determined by considering factors such as distance traveled, mode of transport, date and time of travel, size and weight of the luggage, and the amount of locker used. It is desirable that these fees be lower than the shipping rates set by transportation companies.

[0035] Figure 1 is a block diagram illustrating the configuration of the delivery support system shown in this embodiment. In this embodiment, a delivery support system is provided as an example in which a delivery support system is provided that supports a service in which multiple users share the delivery work of items deposited in the empty boxes of any of the locker devices L1 to LN, through communication between a server device 1 disclosing a delivery support platform 1A for notifying users (carriers) who do not bear the cost of transporting items that a delivery request has been entered, and a locker management server 100 that manages the operating status of multiple lockers located at fixed points.

[0036] The system operator can choose whether server device 1 is configured to also function as the locker management server 100, or to be configured as a distributed system. Generally, a distributed system is preferable for maintenance and backup operations. The locker management server 100 is also configured to communicate with the fourth data terminals 6-1 to 6-N via network 23, enabling mutual data communication with the locker administrator who manages the locker devices L1 to LN.

[0037] Furthermore, this system allows for flexible expansion of hardware and software resources through version upgrades, and the functional processing related to package delivery is expected to be updated as needed.

[0038] Furthermore, in the system shown in this embodiment, individuals are eligible to register as carriers, and initial registration of carriers is performed on the operator's website during the initial registration process.

[0039] Specifically, the homepage displayed on the data terminal via the delivery support platform 1A shall state that only natural persons can be carriers, and that corporations cannot be carriers. However, the system may allow corporations to be carriers. In the case of corporations, the fee structure may differ as they conduct transportation as a business. Accordingly, carrier registration (at initial registration), inclusion of the carrier's name, and inclusion of the carrier's address shall be mandatory registration items, and carrier registration shall be completed on the delivery support database 14.

[0040] In Figure 1, 1 is a server device that communicates with the locker management server 100 via the network 21 with the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N, which are operated by each user who shares the delivery of items (whose size varies depending on the width and depth of the locker system used) from the initial deposit locker to the destination locker.

[0041] Furthermore, as shown in Figure 1, each user operating the first data terminal 3-1 to 3-N, the second data terminal 4-1 to 4-N, and the third data terminal 5-1 to 5-N can freely participate in this delivery support system for reasons such as private, semi-private, or part-time work, and share the task of collecting requested items (packages) from any of the lockers according to their own convenience and delivering them in a single pass to empty boxes of locker devices L1 to LN located at fixed points available for route delivery.

[0042] Here, "one pass" is defined as the distance a user delivers at once, and is not limited to cases where the delivery distance varies depending on the movement patterns of each user. For example, it is not limited to cases where a user delivers from locker device L1 at point A to locker device L2 at point B (shortest distance). For example, if a user is expected to deliver to 100 points with a total transport distance of 300 km, that user may deliver from locker device L1 to locker device LN (N=57 (for example, assuming 57 locker devices are installed)). Therefore, "one pass" is arbitrarily determined by the distance a user delivers at once. Accordingly, in this system, when one item is delivered 300 km, it is assumed that the number of passes will vary depending on the circumstances of the users sharing the delivery.

[0043] Furthermore, in order to prevent carriers from intentionally making it appear as if they are transporting long distances, the system employs a configuration that allows each route setting means to pre-register in the delivery support database 14 such that the server device 1 is located at the shortest distance along the basic route to some extent. However, it may also be configured so that carriers can freely set their own transport routes, without being bound by the shortest route planned by the system, according to the carrier's travel path.

[0044] As a result, server device 1 acquires movement information (map information identified by GPS) from the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N, and controls the movement paths of the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N to ensure they do not deviate from the planned shortest route, preventing users from selecting detours or alternative routes based on their own convenience.

[0045] Here, each user shares the task of sequentially delivering items, which are deposited into one of the locker devices L1 to LN and have a designated final delivery destination, to an empty locker device L1 to LN, like a relay, using their free time, etc., as their means of transportation (including land, air, and train).

[0046] Furthermore, the server device 1 communicates with the locker management server 100 to constantly update the location (identified by GPS information) of all locker devices L1 to LN (which undergo registration processing), the empty boxes of all fixed-point locker devices L1 to LN, and the attributes of the boxes (size, number of boxes) through communication between the control units of the fixed-point locker devices L1 to LN and the control unit of the locker management server 100. The delivery support platform 1A is configured to allow the transport requester, the goods recipient, and each delivery shareholder involved in the delivery to share the latest delivery information.

[0047] The locker management server 100 is connected to the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N via the network 21, enabling communication between them.

[0048] The locker management server 100 manages the location information (GPS) of locker devices L1 to LN, which are located at fixed points throughout the country, via the network 22. This information is linked to timestamps and manages the number of boxes in each locker device L1 to LN, the number of empty boxes indicating their usage status, and unlocking information indicating the open / closed status of each box's door, on a 24-hour basis.

[0049] As a result, the locker management server 100 constantly determines whether the deposited items (luggage) have been successfully delivered by each user and controls the server device 1 to notify it of the determination result.

[0050] The opening and closing doors of each locker unit L1 to LN shall be unlocked and locked using a 2D code readable by the first data terminal 3-1 to 3-N, the second data terminal 4-1 to 4-N, and the third data terminal 5-1 to 5-N, operated by each user, but are not limited to this.

[0051] Furthermore, while the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N are described as corresponding to the first to third users, it is also possible for the first user to deposit luggage into locker devices L1 to LN as the second user, for the third user to act as the delivery person for luggage deposited into locker devices L1 to LN as the second user, or for the third user to deposit luggage into locker devices L1 to LN as the first user.

[0052] Therefore, for convenience, we will show a case where the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N are equipped with software 303-1 to 303-4, respectively, which is necessary when each user also uses the system as a first to third user.

[0053] Figure 2 is a block diagram illustrating the configuration of server device 1 shown in Figure 1, and components identical to those in Figure 1 are denoted by the same reference numerals.

[0054] In Figure 2, 11 is the communications unit, which controls the communication process connecting the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N, which are connected to the network 21 as a communication medium, with the locker management server 100.

[0055] 13 is the CPU, which starts the operating system (OS) stored in external memory 18 connected to the internal bus 12, and starts various applications installed via APIs. It also executes the processing of various programs deployed on RAM 16.

[0056] 14 is a delivery support database that centrally stores and manages information (location coordinates, locker identification information, and empty locker box information) that identifies each locker device L1 to LN managed by the locker management server 100.

[0057] 15 is the keyboard, used for numerical input, text input, and icon selection for running applications.

[0058] 16 is expandable RAM that stores and loads the basic program of the delivery support platform 1A installed in external memory 18. 17 is a display that shows the program's startup status via various UI screens (not shown).

[0059] The basic program of the server device 1 in this embodiment includes a determination unit 16-1 that determines the delivery service fee to be paid to each user based on the delivery distance between lockers and the attributes of the package to be delivered in one pass among multiple locker devices L1 to LN, based on a one-pass route delivery fee system that stores this system, and a job that registers delivery request information as a delivery job in the delivery support database 14, linking the requester of an item left in one of the boxes of locker devices L1 to LN with the recipient who will receive the item from the box of one of the locker devices L1 to LN that will be the final delivery destination. The following are deployed on RAM 16 and executed by CPU 13: a registration unit 16-2, a cash conversion unit 16-3 that pays the delivery service fee determined by the determination unit 16-1 to each user who shared the delivery, a confirmation unit 16-4 that determines a carrier to undertake the shared delivery of items waiting for delivery at any of the locker devices L1 to LN managed by the locker management server 100 based on a 1-pass entry by a user operating one of the entered data terminals, and a request notification unit 16-5 that notifies the data terminal operated by the user confirmed by the confirmation unit 16-4 of the delivery request. In this embodiment, the system is configured so that the shipper, carrier, and system administrator are paid appropriate fees according to a 1-pass route delivery fee system table as described later. However, various delivery methods are envisioned for locker usage fees, and the system may be configured to flexibly accommodate subscription-type pricing, taking into account locker size, etc.

[0060] 19 is the AI ​​support unit, which, when a user responsible for delivery has selected a land route, works in conjunction with a traffic management system (not shown) to notify the data terminal operated by the user during delivery via email of an alternative route if a traffic obstruction occurs.

[0061] Figure 3 is a block diagram illustrating the configuration of the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N connected to the server device 1 shown in Figure 1.

[0062] The first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N are envisioned to be devices such as tablet devices, PC devices, and smartphones.

[0063] In Figure 3(a), 301 is the CPU, which executes various applications by loading the OS and control programs stored in ROM 302 into RAM 303 and executing them. 304 is the communication unit, which controls communication for connecting to the server device 1 connected to network 21. 310 is the keyboard, which is configured to work in conjunction with a pointing device (not shown) to input text on a screen displayed on a display device (not shown), and to select tabs and icons on the displayed screen.

[0064] In the RAM 303 shown in Figure 3(b), 303-1 is a UI control unit that executes browser function processing and performs control to display information from the delivery support platform 1A provided by the server device 1 shown in Figure 1 to the display units 322 of the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N.

[0065] The UI control unit 303-1 performs functional processing to view the coordinates that identify the locker devices L1 to LN that are holding the items, which are made public on the delivery support platform 1A, and the delivery information that identifies the delivery destination.

[0066] The CPU 301 deploys and executes the following functions on RAM 303: a carrier entry unit 303-2 that registers with the delivery support platform 1A as a carrier undertaking the shared transport of goods awaiting delivery in any of the locker devices L1 to LN managed by the locker management server 100; a key information acquisition unit 303-3 that, after receiving a delivery request notification from the request notification unit 16-5 of the server device 1, acquires key information from the locker management server 100 to open and close the door of any of the boxes in a specific locker device L1 to LN; and a delivery notification unit 303-4 that, after acquiring the key information from the locker management server 100, acquires information from the locker management server 100 regarding the open / closed state of the doors of the in-use boxes in the locker devices L1 to LN that will be the receiving location and the empty boxes in the locker devices L1 to LN to be newly deposited, as well as the status of the goods being stored or taken out, and notifies the server device 1 of the completion of the shared transport in one pass.

[0067] Furthermore, the CPU 301 manages the account information (user ID, password) registered by users on the delivery support platform 1A, which is published on the web by the server device 1, using an external storage device such as an SSD (not shown).

[0068] Figure 4 is a block diagram illustrating the configuration of the locker management server 100 shown in Figure 1.

[0069] In Figure 4(a), 401 is the CPU, which executes various applications by loading the OS and control programs stored in ROM 402 into RAM 403 and executing them. 404 is the communication unit, which performs communication control to connect with the communication units 304 of the server device 1 and the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N, which are connected to the network 21. 405 is the input / output interface (I / O), which controls input and output with the locker management database 406.

[0070] 410 is the keyboard, used by administrators to enter necessary text and numbers, and to launch installed applications.

[0071] The locker management database 406 stores location information, the number of boxes, and the number of available boxes obtained from locker devices L1 to LN, which are placed at fixed locations, and links them to locker identification information.

[0072] As a result, the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N are configured to retrieve any empty BOX of locker devices L1 to LN stored in the locker management database 406 of the locker management server 100 via the network 21.

[0073] In the RAM 403 shown in Figure 4(b), the BOX information registration unit 403-1 performs the process of linking the installation coordinates of multiple locker devices L1 to LN that can be route-connected with the empty BOX information obtained from each locker device L1 to LN and registering it in the delivery support database 14 provided by the server device 1. The key information issuance unit 403-2 performs the process of issuing key information for opening and closing the BOX doors of each locker device L1 to LN to any data terminal.

[0074] The empty box information update unit 403-3 identifies available empty boxes and boxes currently in use as the usage status of each locker device L1 to LN, and performs real-time update processing on the locker management database 406.

[0075] As a result, server device 1 is configured to share empty box information with locker management server 100, enabling it to identify the location of empty boxes that can be specified by the delivery person.

[0076] In this embodiment, the basic program of the locker management server 100 includes a BOX information registration unit 403-1 that links the installation coordinates of multiple locker devices L1 to LN that can be route-connected with empty BOX information obtained from each locker device L1 to LN and registers them in the delivery support database 14 provided by the server device 1; a key information issuing unit 403-2 that issues key information for opening and closing the BOX doors of each locker device L1 to LN to any data terminal; and an empty BOX information update unit 403-3 that updates the information stored in the locker management database 406 as needed based on the empty BOX information of locker devices L1 to LN. These programs are deployed on RAM 403, and the CPU 401 executes them.

[0077] Figures 5 to 11 are first conceptual diagrams illustrating various transport service models in the delivery support system shown in this embodiment. Note that the transport service models also include cases where a company ships ordered goods to an individual, and the recipient sets relay transport as the shipping method, thereby generating the job themselves.

[0078] In particular, in step S1 shown in Figure 5, the sender (the person requesting the delivery of the items to be delivered (goods (tangible movable property))) enters the shipping location and receiving location, the date of deposit for shipping, the desired receiving date, the package size, and the transportation cost from shipping to receiving location. Then, the sender electronically settles the total amount of the transportation cost and system usage fees (BOX usage fee, operating company fee, expenses and profits, etc.). Furthermore, some convenience stores may allow cash payments.

[0079] In step S2 shown in Figure 6, the sender places the package in the deposit box at the shipping location within a certain period of time until the scheduled shipping date.

[0080] During this process, a QR code will be attached to the package, its weight will be measured, and an external photograph will be registered. The box configuration shown is just an example; the measurement unit specifications, the number and size of storage compartments, environmental protection functions, and whether or not automation is included can be modified. The QR code (registered trademark) sticker may also serve as a seal for the packaging box. Alternatively, the sticker may be designed in such a way that it becomes clear when the QR code (registered trademark) sticker is peeled off, thus also serving as a seal.

[0081] Furthermore, in step S1, if the package has not been deposited or received by the permitted period, such as the reserved time period or the period during which it must be received, the system may be configured to issue an alert to the first to third users and execute a control to notify the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N, which are operated by the third user, of this fact, which is common to the sender, carrier, and recipient.

[0082] This prevents delays in the transportation of goods from the first user to the third user, ensuring that transportation proceeds as scheduled and preventing the incurrence of extension fees.

[0083] Furthermore, the BOX can be designed so that deposits and retrievals can be performed from both sides of the BOX. For example, if it is a destination BOX, the BOX can be installed like a wall between the inside and outside of the building, allowing depositors to leave their luggage without entering the building and recipients to retrieve their luggage without leaving the building, thus enabling the transportation job to proceed without outsiders entering the building.

[0084] In step S3 shown in Figure 7, users searching for transportation projects (users operating the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N) are provided with the pickup location, destination, possible relay points, transportation costs to each point, and transportation period from the server device 1, which are then displayed on the display units 322 of the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N.

[0085] In step S4 shown in Figure 8, the carrier (any user operating the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, or the third data terminals 5-1 to 5-N) selects transit point 3 and reserves (enters) the server device 1 to transport the shipment from dispatch to transit point 3 (1 pass).

[0086] In step S5 shown in Figure 9, the carrier receives the package from the receiving box by the pickup deadline, and the carrier who registered with server device 1 in step S4 places the package into a deposit box (one of the locker devices L1 to LN managed as an empty box by locker management server 100) by the transport deadline. At this time, the carrier uses the weight measuring device MM shown in Figure 6 to measure the weight of the package, register an appearance photo, etc., and submits this information to server device 1.

[0087] In step S6 shown in Figure 10, for people looking for transportation jobs, the pickup location, destination, possible relay points, and transportation fees to each location are displayed on the display units 322 of the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N as job postings provided by the server device 1.

[0088] In step S7 shown in Figure 11, when the recipient receives notification from server device 1 that the package has arrived in one of the locker devices L1 to LN at the destination (including notifications via email, SNS, etc.), they hold a two-dimensional coded key information (not shown) over the operating panel of locker devices L1 to LN to open and close the door of the designated box, thereby completing the retrieval of the package. The locker management server 100 then notifies server device 1 of the completion of the delivery process, and subsequently, server device 1 also notifies the data terminal operated by the sender (carrier), thus completing one shared transport case.

[0089] Figures 12 and 13 are second conceptual diagrams illustrating various transport service models in the delivery support system shown in this embodiment.

[0090] Here, Figure 12 represents a transport service using the shortest route without aggregating processing of the transported items, while Figure 13 represents a transport service using an aggregating route for the transported items.

[0091] In particular, when adopting the shortest route shown in Figure 12, the first case is the one with a high frequency of transport, and the third case is broken down into cases up to the route of the first case. Specifically, by sorting and consolidating items at relay points along the route of the first case, transport becomes easier. This also increases the efficiency of the transporters, as they can carry multiple packages at once.

[0092] On the other hand, the server device 1 may incorporate a process to propose pickup and deposit cases along the route to the transporter. Similarly, for the second and fourth cases, the server device 1 will organize them so that they approach their destination by grouping them towards those with higher transport frequency, even if it means taking a slightly longer route.

[0093] In addition to route consolidation, the server device 1 may also be configured to connect transportation and change the consolidation and distribution based on factors such as the type of cargo (for example, consolidating small packages to make them easier for motorcycle carriers to transport) and the balance between senders and carriers.

[0094] Figure 14 is a third conceptual diagram illustrating various transport service models in the delivery support system shown in this embodiment.

[0095] As shown in Figure 14, when goods are consolidated into warehouses, they are gathered from the supplier to a warehouse with consolidation, sorting, and distribution functions, such as a logistics center. Currently, there is a trend towards consolidating warehouse functions on a large scale.

[0096] When there is demand, goods are delivered from the warehouse to each customer. While deliveries from the supplier to the warehouse may sometimes be made to warehouses far from the supplier, generally, deliveries are made from warehouses close to the customer.

[0097] Therefore, server device 1 needs to process the location, size, and securing of warehouse space based on the predicted demand.

[0098] On the other hand, as shown in Figure 14, in the case of a model that consolidates supplies into warehouses, it is assumed that if a warehouse fire occurs in a certain amount of empty space, or if roads are cut off due to a disaster, efforts will be made to maintain supply from other warehouses or routes, but the tolerance for this is not large.

[0099] As shown in Figure 15, when considering a distributed stock and supply system, that is, when small boxes are scattered throughout the country, the boxes using locker devices L1 to LN are coordinated by a relay transport system.

[0100] Server device 1 predicts the distribution state of the required items based on demand data, and when the balance of distribution changes due to supply, it generates a move job between BOXes and executes a process to adjust the distribution state (dashed lines connecting each BOX).

[0101] Server device 1 does not need to instruct the locker management server 100 to keep a fixed location for each BOX. Instead, it is desirable to control the system by determining the distribution status and total number of BOXes, and then temporarily placing items in appropriate BOXes while considering the BOX demand for other cases. In this way, BOXes can function not only for deposit and retrieval, but also as temporary storage locations.

[0102] When a supplier delivers goods to one of the locker units L1-LN, the goods are normally stored in the box closest to them (a solid line connects the box and the supplier).

[0103] In this case, if a problem occurs with the box that the delivery person normally uses, they may deposit the package in another box (dashed line connecting the box and the supplier).

[0104] In this particular stock example, the co-owner can supply packages to the BOX without designating a recipient, based on the contract.

[0105] Furthermore, when server device 1 detects a demand for delivery, it instructs the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N to supply the appropriate boxes to the destinations based on first-in, first-out (FIFO), distribution status, transport distance, and transport supply status (dashed lines connecting the destinations).

[0106] Furthermore, the supplier may receive the goods in a box, or, in the case of a company, may set up a designated receiving location.

[0107] Thus, since there is no need to fix a regular supply route, the routes to demand destinations are shown as dashed lines connecting the demand destinations.

[0108] As a result, server device 1 can periodically communicate with locker management server 100 to manage inventory levels, placement status, storage period, etc., through any of the locker devices L1 to LN.

[0109] Furthermore, server device 1 can create a supply system that is resilient to accidents and disasters by distributing stock locations and offering diverse route options in the event of an abnormality in any of the locker devices L1 to LN or an abnormality in the supply route.

[0110] Figure 16 is a fourth conceptual diagram illustrating various transport service models in the delivery support system shown in this embodiment. In this example, a distribution processing function cycle using a stock function is conceptually explained. An example of a distributed stock and distribution processing conceptual diagram is shown in Figure 24, and an example of a luggage storage system conceptual diagram is shown in Figures 25 to 27. This system can incorporate distribution processing functions by utilizing stock and supply functions for materials, intermediate products, and finished products.

[0111] Server device 1 generates jobs for material production and intermediate product production at appropriate times, taking into account factors such as variations in the production capacity of material suppliers, production trends of processing companies, demand trends of customers, and product shelf life. By stocking or supplying these jobs to one of the locker devices L1 to LN, it can perform various processing tasks while keeping the materials flowing.

[0112] Specifically, material suppliers, processing companies, etc., can perform a process to standardize the QR code (registered trademark) with the requesting party managed by server device 1. At stages such as depositing goods into one of the locker devices L1 to LN or retrieving them from one of the locker devices L1 to LN, server device 1 can acquire information on shipments, deliveries, the number of goods flowing at each stage, and inventory levels. This allows production management, such as ordering, acceptance, and production instructions, to be performed on a per-box basis by communicating with locker devices L1 to LN.

[0113] [Processing by the first data terminal 3-1 to 3-N operated by the transport requester] Figure 17 is a flowchart illustrating the data processing procedure in the delivery support system shown in this embodiment. (1) to (16) represent each step, and each step is realized by the CPU 301 of the first data terminals 3-1 to 3-N executing a control program stored in external memory.

[0114] The first user operating the first data terminals 3-1 to 3-N (the transport requester who initially deposits the luggage into the locker devices L1 to LN) operates the service screen provided by the server device 1 displayed on the display unit 322 from the first data terminals 3-1 to 3-N operated by the first user, and after completing user registration (1), the recipient who will receive the luggage from one of the locker devices L1 to LN via relaying is entered into the recipient name field on a UI screen (not shown) (2).

[0115] In addition, the recipient's name field allows users to optionally enter an email address or social media account.

[0116] In step (1), user registration is performed on server device 1 using a driver's license, My Number card, etc. Additionally, a "favorites box" for verification, such as mobile phone number, QR code scanning, or display, may be registered on server device 1.

[0117] By registering and managing this information in the delivery support database 14, the server device 1 can also activate restrictions that disable the system if multiple abnormality reports are received from recipients, carriers, depositors, and box managers.

[0118] Furthermore, depending on the contract, it may be possible to deposit items even if the recipient has not been determined. For example, when using the system's stock function or when the destination and recipient are automatically determined, the origin and destination are not limited to within Japan. Although coordination with customs procedures is necessary, this system can also be applied to international transactions.

[0119] Next, the users of the first data terminals 3-1 to 3-N, the second data terminals 4-1 to 4-N, and the third data terminals 5-1 to 5-N communicate with the locker management server 100 to obtain information on the empty boxes of locker devices L1 to LN for depositing the packages to be delivered, and instruct the server device 1 to reserve a deposit box (3).

[0120] Here, the transport distance from the deposit box to the pickup box is displayed on the display unit 322 via the app provided by the server device 1. The delivery support platform 1A provided by the server device 1 also provides a function to display popular boxes and their availability on the app side.

[0121] Furthermore, potential deposit locations may be linked with Google Maps® or similar services, and icons displayed on the map may indicate availability and popularity. In this system, for example, the charge for extending the use of the BOX after a certain period of time has elapsed is displayed on the display unit 322.

[0122] For example, in server device 1, if the system is configured to display a fee of 200 yen per day from the second day onward, and extension fees vary depending on the box size, and to incorporate online-enabled home delivery boxes as deposit and pickup boxes, then such personal delivery boxes can also be specified.

[0123] Next, when the first user operating the first data terminals 3-1 to 3-N enters the type of package on the screen displayed on the display unit 322 (4), the CPU 301 enters that information into the server device 1. In this embodiment, the server device 1 can register items such as clothing, parts, and vegetables, categorized according to their attributes, as packages.

[0124] Furthermore, it is assumed that mutual understanding has been established with system users, clearly stating that Server Device 1 cannot transport prohibited items such as hazardous materials, perishable goods, or items that may spill liquids.

[0125] Next, the CPU 301 of the first data terminals 3-1 to 3-N operated by the transport requester determines the amount of compensation in the event of a delivery error in the display unit 322 and outputs (uploads) it to the server device 1 (5). Furthermore, the compensation amount is configured to allow for setting a certain limit, and it may be configured to suppress the occurrence of excessively high compensation.

[0126] Furthermore, the system's terms of use for Server Device 1 specify that if the compensation amount is 0 yen, there will be no insurance coverage, and if a compensation amount is set, the insurance premium must be paid. Furthermore, Server Device 1 shall also be covered in cases where a certain amount is guaranteed free of charge under the contract.

[0127] Next, the CPU 301 of the first data terminals 3-1 to 3-N operated by the transport requester issues instructions to the server device 1 to determine the transport fee and transport method from the screen displayed on the display unit 322 (6).

[0128] Next, the CPU 301 of the first data terminal 3-1 to 3-N operated by the transport requester determines from the screen displayed on the display unit 322 whether an action item has been selected for when the package has been deposited into one of the boxes and has not been delivered after a certain period of time (7). Specifically, the action item is one of the action items displayed on the display unit 322 by the user.

[0129] Here, the CPU 301 of the first data terminal 3-1 to 3-N issues an instruction to register the action item selected by the first user in association with the luggage to be checked in (8).

[0130] In step (7), the server device 1 may also provide a function to gradually increase the BOX extension fee automatically or manually based on the elapsed time during which the deposit state continues.

[0131] Furthermore, server device 1 shall be controlled to return packages to their originating point if they are stuck at an intermediate point.

[0132] Furthermore, in step (8), the server device 1 may also combine an action in case of an abnormality, such as notifying the transporter to repair the item and continue transporting it, or the BOX administrator (the person operating the locker management server 100) to confirm whether to continue transporting, return the item, or dispose of it.

[0133] Next, the CPU 301 of the first data terminals 3-1 to 3-N, operated by the transport requester, retrieves the total amount of the fees related to the delivery of the packages entered from the server device 1 and displays it on the display unit 322. At this point, the user confirms the displayed total amount of fees and instructs to make a payment by pressing the payment button (not shown) (9).

[0134] As a result, the CPU 301 of the first data terminals 3-1 to 3-N, operated by the transport requester, receives notification from the server device 1 that a delivery job has been entered.

[0135] In step (9), the total amount may include transportation costs (delivery service fees paid by the carrier), transportation option fees, insurance fees, system usage fees, box fees, and operating company fees.

[0136] Furthermore, in addition to card payments, the system may also allow the use of points accumulated from transportation fees, or points awarded based on usage of the system may be used for payment. It should also be noted that this system may incorporate a system where points are awarded not only to the transporter, but also to the sender and recipient based on their usage.

[0137] Specifically, the CPU 13 of server device 1 evaluates the delivery record of the delivery person and, for example, if it determines that the total distance of packages delivered in a month exceeds a certain number of kilometers, it executes a control to award points specific to this system or points that can be used in other services.

[0138] Next, the first user moves their luggage to the designated locker device L1 to LN (10), and with the two-dimensional code (QR code®) issued by the server device 1 or the locker management server 100 displayed on the display unit 322, they have the two-dimensional code read by the reader on the operation unit of the locker device L1 to LN (11).

[0139] Furthermore, in step (10), if the CPU 13 of the server device 1 determines that the item has not been deposited after the deposit period has expired, it will execute a control to notify the first data terminals 3-1 to 3-N operated by the sender that a BOX usage fee has been incurred, thereby encouraging the sender to deposit the item within the deadline.

[0140] Next, the first user instructs the printing unit PR (see Figure 6) of the locker devices L1-LN to print a package QR code (registered trademark) sticker (which also functions as a shipping label) to identify the entered delivery job (12). The first user receives the printed package QR code (registered trademark) sticker from the printing slot, peels off the backing sheet of the package QR code (registered trademark) sticker, and attaches it to the top surface of the package to be deposited (13). The first user then operates the camera functions located at the four upper corners in multiple directions within the MBOX, which functions as the measurement unit of the locker devices L1-LN, to capture images of the package with the package QR code (registered trademark) sticker attached from multiple directions. The CPU 301 of the first data terminals 3-1-3-N then executes a registration process to upload the captured data to the server device 1 (14).

[0141] In step (14), the first user may also recognize the orientation of the package using the package QR code (registered trademark) sticker and perform a function process to upload and automatically save the image data of the package QR code (registered trademark) captured by the camera function of the first data terminal 3-1 to 3-N to the server device 1 via an application provided by the server device 1.

[0142] Next, the user places the package to be shipped onto the weight measuring device MM attached to the locker devices L1 to LN and issues an instruction to measure the package weight (15). The measured package weight is then transferred to the server device 1 and registered in the delivery support database 14, linked to the package ID.

[0143] Furthermore, in step (15), the first data terminals 3-1 to 3-N, operated by the first user who deposits luggage into the boxes of the locker devices L1 to LN, may be controlled to automatically record the measured weight of the luggage, measured using a measuring device (not shown), to the app, and then, upon request from the server device 1, execute a function in which the CPU 301 of the first data terminals 3-1 to 3-N uploads the data to the server device 1.

[0144] The weight measuring devices are installed within each of the locker boxes L1 to LN. The weight measuring device MM employs a two-stage measurement configuration, for example, by dividing the target weight into two measurement levels to improve measurement functionality. Initially, the measurement is performed on the heavier weight side, and if it is, for example, 1 kg or less, it is remeasured on the lighter weight side. The weight measuring device MM may also be configured to perform measurements at two or more levels.

[0145] Furthermore, the server device 1 may be configured to automatically set the measuring scale based on the initially registered weight for subsequent measurements, such as measurements taken at the relay box.

[0146] Next, the first user holds the two-dimensional code displayed on the display unit 322 of the first data terminal 3-1 to 3-N over the reader on the operation unit of the locker device L1 to LN to unlock the empty box and open and close the door. After the CPU 301 receives notification that the locker management server 100 has confirmed that the luggage has been deposited into the reserved box (16), the process terminates. At this point, a process to monitor the delivery progress in a timely manner may be added following step (16).

[0147] Specifically, the server device 1 may incorporate into this system a function that provides the first data terminals 3-1 to 3-N with a function that allows the sender to check the status of packages deposited in the BOX.

[0148] Specifically, by allowing both the sender and recipient to check when and where each box was delivered, and by restricting access to the transportation status so that only the operators can see who transported it, it becomes possible to monitor the transportation status on the system side, revise the transportation fee structure, and suggest to the system administrator (system operator) that they may want to raise transportation fees.

[0149] In step (16), once the above procedure is completed, the delivery person (first user) places the QR code (registered trademark) displayed on the display unit 322 of the first data terminal 3-1 to 3-N over the reader on the operating unit of the locker device L1 to LN, unlocking one of the deposit boxes and allowing the package to be deposited. Furthermore, the server device 1 may be configured to work in conjunction with the locker management server 100 to determine whether luggage has been correctly placed into the deposit box by acquiring operation video from cameras adjacent to the locker devices L1 to LN, or from cameras installed inside the box.

[0150] Furthermore, the locker management server 100 issues an instruction to lock (lock) the door of any of the boxes after the items have been placed inside.

[0151] Furthermore, if the sender, carrier, and recipient agree, the server device 1 may be configured to simplify the procedure by omitting some steps, such as pre-deposit confirmation, pickup confirmation, and confirmation during transit. In particular, simplification is desirable when the transporter is using a contracted professional company, or when the goods are unlikely to break or can be easily replaced.

[0152] Furthermore, in this system, the online-enabled boxes are of a type that allows senders to deposit items and generate transportation jobs, while the receiving boxes allow users to reserve a deposit time via a compatible application provided by server device 1. During that time, locker devices L1 to LN are controlled to prevent anyone other than the person with the reservation from depositing items. This ensures that transportation jobs proceed as scheduled.

[0153] Furthermore, while current delivery boxes only allow for receiving packages, they may be equipped with online connectivity and integrated into the relay transport system shown in this embodiment to enable both sending and receiving packages.

[0154] Furthermore, the delivery person can check whether the home delivery box is vacant or in use at the scheduled time of delivery via the display unit 322 of the first data terminal 3-1 to 3-N using the corresponding app.

[0155] For example, if you haven't retrieved your previous luggage yet and don't need to put in your next luggage, you can leave it at a second option or another nearby storage box.

[0156] However, in any case, even if packages are deposited in the L1-LN locker devices located in public places at fixed points throughout the country, there will be recipients who are unable to receive their packages. Therefore, there is a certain level of demand for a delivery service that allows recipients to deposit their packages in a second choice location or in a nearby locker.

[0157] On the other hand, if the carrier or recipient is a company, the system can be configured to allow the company to accept the shipment, so the departure point and destination can be specified as the company's warehouse or another collection point.

[0158] Furthermore, the boxes of the locker devices L1 to LN are not limited to ambient temperature; they may also be designed to control the environment, such as temperature and humidity.

[0159] In that case, server device 1 will control the delivery system so that only registered carriers who have means of transport that allow for environmental management by the carriers themselves are able to transport the goods.

[0160] In this case, server device 1 executes control that limits the selection of relay boxes, target boxes, etc., to boxes with similar functions.

[0161] Furthermore, server device 1 may also provide a function to verify that, in addition to appearance and weight, the luggage has been properly managed during transport, including temperature, when it is deposited. In this case, the locker management server 100 can manage the above information individually by linking it to the ID of each locker device L1 to LN.

[0162] In this case, the packaging box may be equipped with an RF tag or memory chip that can record environmental changes during storage and transportation, and the system may be configured to allow the recording of the above information to be monitored at all times via communication on the display unit 322 of the data terminal.

[0163] Furthermore, when luggage is placed in each of the locker boxes L1 to LN, the server device 1 may be configured to input trace data into the database of the locker management server 100 via the box, thereby providing an environmental management function as traceability.

[0164] Furthermore, companies and other organizations may configure this system to be usable for parts of their logistics operations, such as the collection and distribution of packages.

[0165] For example, it can be used in the form of consolidation to a warehouse and then distribution from the warehouse, such as consolidating goods from customers or a network of stores, or from manufacturers, materials, and parts to a warehouse, or from the warehouse to a delivery destination (see the conceptual diagram above). Furthermore, this system and the boxes can be used as temporary storage, functioning as a warehouse.

[0166] As shown in the above diagram of the distributed stock and supply system concept, instead of consolidating stock in warehouses, a configuration may be adopted in which stock is distributed to boxes in various locations, allowing for diversified supply to destinations.

[0167] This diversifies supply routes, creating a more resilient supply system that is less susceptible to temporary disruptions in the supply chain due to weather, accidents, and other issues.

[0168] Furthermore, as a storage function, it reduces the burden of transportation because items can be scattered and transported when they are available.

[0169] Furthermore, since storage locations are not predetermined, no wasted empty space is created (eliminating the need to rent warehouse areas in advance).

[0170] Furthermore, by integrating the functions of stocking and moving goods, it is possible to incorporate distribution processing functions through the coordination of this system with intermediate destinations, such as stocking, assembling, processing, delivering, and restocking of components (see the conceptual diagram of distributed stock and distribution processing functions mentioned above). Furthermore, in step (6) above, the pricing may be configured to include the following fares.

[0171] In step (6) above, the server device 1 accepts settings including, for example, standard fare, surcharge fare, discount fare, whether or not transshipment is permitted, transportation period, and restrictions on the carrier.

[0172] In this case, the server device 1 will be controlled so that the application provided to the first data terminals 3-1 to 3-N can also display recommended conditions such as the actual price, recommended price, and transportation method on the display unit 322.

[0173] Furthermore, in step (6), if the server device 1 detects that the first user operating the first data terminals 3-1 to 3-N has selected "no relay," it controls the system so that only carriers who can transport the goods from the origin to the destination without relaying are responsible for delivery.

[0174] Furthermore, the server device 1 may be configured to provide a data terminal with a function that displays an estimated transportation schedule based on supply and demand balance and past performance.

[0175] In this case, if the package is delivered to an unpopular box, it will be necessary to set up a system that encourages customers to pick up from a popular box or to deliver to an unpopular box. Specifically, for deliveries to unpopular boxes, an additional delivery fee will need to be set up in addition to the normal distance-based delivery fee to encourage delivery to unpopular boxes.

[0176] More specifically, the server device 1 may be configured to display on the display unit 322 via an application launched by each data terminal an appeal to the carrier, such as adding 100 yen for the first 10 km of travel and another 100 yen for the last 10 km.

[0177] Furthermore, server device 1 may allow the sender to set the shipping fee themselves, or it may control the system so that the user of the data terminal can choose to pay the total amount and leave everything to the operator.

[0178] Note that while leaving server device 1 to the operator eliminates the risk of charges such as delays in relay box operation, the total initial cost will be controlled to be higher.

[0179] Furthermore, server device 1 may be configured to allow switching between user-configured settings and automated operation during the process. In either case, the charges for delayed deposits in the deposit box and delayed pickups in the pickup box will be borne by the sender for delayed shipments, the carrier for delayed pickups and deposits, and the recipient for delayed pickups, respectively.

[0180] Furthermore, server device 1 may be configured to control a pricing process that, while carrying out the delivery of the box, carries the risk of late fees if the delivery is successful, resulting in lower rates if the delivery is completed successfully. For example, it would be advantageous for delivery personnel if they could select this option when they believe there is a high probability of success, such as on popular routes.

[0181] Server device 1 controls the pricing system so that, in accordance with the operator's wishes, it can propose changes to the time, location, etc., based on the balance of demand for shipping and transportation, and can also change the price setting.

[0182] As a result, server device 1 can appropriately adjust its pricing to suppress new transportation demand by increasing the transportation fee when the transportation volume is below the limit, and to increase the transportation supply by lowering the transportation fee when the transportation volume is above the limit.

[0183] Similarly, if there are multiple requests for luggage storage, the location and time can also be adjusted based on the storage and pickup times.

[0184] Furthermore, if there is high deposit demand, the server device 1 may be configured to implement control measures to ensure that boxes become available in the same box by encouraging early withdrawals if there are other customers scheduled to receive their deposits in the same box. Furthermore, the server device 1 may be configured to allow the selection of a transporter-only function.

[0185] This allows for settings such as managing the cargo environment during transport, limiting participation to specific transport companies, restricting participation to contracted users only, rewarding experience points, and allowing participation by train, car, motorcycle, or anyone.

[0186] [Example of delivery exception processing based on monitoring of items inside the box on the first data terminal 3-1~3-N side] Figure 18 is a flowchart illustrating the data processing procedure in the delivery support system shown in this embodiment. (21) to (28) indicate the respective steps, and each step is realized by the CPU 301 of the first data terminals 3-1 to 3-N executing a control program stored in external memory.

[0187] During relay transport of luggage deposited using an empty box in one of the multiple locker devices L1 to LN, problems such as luggage shifting due to careless handling by the transporter or damage to packaging materials due to rainfall may occur.

[0188] Therefore, when a transporter places or removes a package into or from any of the empty boxes in locker devices L1 to LN, image data showing the appearance of the package is transmitted to server device 1 via the locker management server 100 that manages locker devices L1 to LN, using the camera function provided by the locker devices L1 to LN.

[0189] In this case, image data of the package after the carrier has repaired its packaging may be sent to the first data terminal 3-1 to 3-N of the person requesting the transport. This physical verification process is usually performed by the carrier, but it may also be performed by the locker manager at the request of the carrier or other person who has discovered the abnormality.

[0190] In this case, the person requesting the transport can visually determine the status of the package notified by the server device 1 by looking at the screen displayed on the display unit 322 of the first data terminals 3-1 to 3-N.

[0191] First, the CPU 301 of the first data terminals 3-1 to 3-N displays the package photograph (image data) of the repaired package, provided by the server device 1, on the display unit 322 (21).

[0192] As a result, images of the repaired packaging are registered in the delivery support database 14 of the server device 1, allowing all parties involved (the person requesting the delivery, the recipient, the carrier, and the locker manager) to visually share the packaging condition that allows for delivery.

[0193] Next, when the first data terminals 3-1 to 3-N of the transport requester (first user) receive a transport cancellation notification from the second data terminals 4-1 to 4-N operated by the second user who shares the transport, the first data terminals 3-1 to 3-N of the transport requester (first user) receive the transport cancellation notification transmitted from the server device 1 (22).

[0194] In response, the first user who requested the shipment of the package operates the first data terminal 3-1 to 3-N to notify the server device 1 whether to dispose of the abnormal package (if the recipient has also notified that they will not accept it after repackaging, or if the BOX manager has given permission for disposal) or to repackage it.

[0195] Specifically, when the CPU 301 of the first data terminals 3-1 to 3-N receives a request for confirmation of opening from the server device 1 (23), the CPU 301 of the first data terminals 3-1 to 3-N then receives image data from the server device 1 showing the current status of the package being delivered and displays it on the display unit 322 (24), confirms the internal photos of the package, and operates the first data terminals 3-1 to 3-N to notify the server device 1 of a request for repacking and a request for re-delivery to the destination (including cases where the recipient receiving the package in transit wishes to resume delivery) (25).

[0196] Next, when the CPU 301 of the first data terminals 3-1 to 3-N receives notification from the server device 1 that the re-requested package has been returned to an empty box in one of the locker devices L1 to LN (26), the CPU 301 of the first data terminals 3-1 to 3-N displays the transport status on the display unit 322 of the first data terminals 3-1 to 3-N (27). At this point, the person who requested the package (the first user) checks the transport status displayed on the display unit 322 of the first data terminals 3-1 to 3-N.

[0197] This allows the person sending the package to check, at any time, which locker device L1-LN their package is currently in, after they have deposited their package into the first locker device L1-LN.

[0198] Meanwhile, once the delivery of the package is successfully relayed, the server device 1 is notified of the completion of receipt from the third data terminals 5-1 to 5-N operated by the recipient.

[0199] In this case, the first data terminals 3-1 to 3-N receive notification from the server device 1 that the package has been successfully transported and delivery is complete (28), and terminate this process.

[0200] [Processing of data from the second data terminals 4-1 to 4-N operated by carriers sharing the delivery service] Figures 19 and 20 are flowcharts illustrating the data processing procedure in the delivery support system shown in this embodiment. (31) to (48) indicate each step, and each step is realized by the CPU 301 of the second data terminal 4-1 to 4-N, operated by the relay delivery person (second user), executing a stored control program.

[0201] This process corresponds to data processing by a second user who operates the second data terminals 4-1 to 4-N. Specifically, after a transport requester has deposited their luggage into the locker devices L1 to LN, the server device 1 checks the luggage information in the delivery waiting table (not shown) on the delivery support platform 1A, confirms the delivery waiting luggage list screen on the display unit 322 to see if the desired luggage is available, and then enters into shared delivery.

[0202] First, the second user operating the second data terminals 4-1 to 4-N, which are operated as delivery drivers, operates the service screen provided by the server device 1 displayed on the display unit 322. Once the user registration, including the predetermined delivery area, time slot, fee, and delivery method (land transport, train transport, etc.), is completed with the server device 1 on the delivery driver registration screen (31), the second user launches the application provided by the server device 1 and instructs the server device 1 to search for transportation cases not shown (32).

[0203] Furthermore, during user registration, server device 1 verifies whether the user is legitimate using documents such as a driver's license and My Number, and also verifies the mobile phone number used to identify the data terminal and whether or not it has a QR code reading function.

[0204] Furthermore, the system is configured to allow a second user to register favorite boxes (which are reserved on the delivery support database 14 of the server device 1) on a transportable route by operating the second data terminals 4-1 to 4-N.

[0205] Furthermore, a second user may operate the second data terminals 4-1 to 4-N to register their favorites such as routes, boxes, time slots, and sizes, and configure the server device 1 to receive order requests for transportation projects that meet those conditions.

[0206] Furthermore, if the second user receives multiple abnormal reports from the server device 1, such as from the sender, recipient, locker manager, and next carrier, the second user can operate the second data terminals 4-1 to 4-N to confirm avoidance conditions that prevent the server device 1 from being used as a delivery person.

[0207] Next, the second user operating the second data terminals 4-1 to 4-N operates the button to obtain the list of pending delivery cases displayed on the display unit 322 to obtain the list of pending delivery cases managed by the delivery support database 14 of the server device 1, and selects a deliverable pending package from the list displayed on the display unit 322 (33).

[0208] Specifically, the display unit 322 of the second data terminal 4-1 to 4-N may be configured to allow users to select all options at once that match the conditions of the pickup deadline, deposit deadline, transportation cost based on distance, and the location and method of transport (delivery method) of the cargo.

[0209] Next, the second user operates the second data terminals 4-1 to 4-N to reserve a delivery job with the server device 1 by confirming the pickup deadline, confirming the delivery period, and specifying the delivery date and box on the delivery job entry screen displayed on the display unit 322 (34).

[0210] In this case, the second user may also be able to confirm the following: how to contact the carrier in case of an abnormality during package delivery (first confirmation); if the package cannot be received or delivered within the reserved period, or if the order is canceled, the carrier will be responsible for the box usage fees, etc. If the order is canceled, it will be recorded in the carrier's history, and the sender will be subject to the carrier's conditions setting regarding cancellation history and restrictions on the number of cancellations, and will not be able to accept future orders (second confirmation); the box usage fees will be returned to the sender's responsibility after the carrier cancels (third confirmation); and even if the order is not reserved, for example, if it is delivered to the opposite direction, it will be placed in a relay box as an abnormality, but the carrier will be responsible for the cost of returning it to its original location (fourth confirmation).

[0211] Next, the second user operates the second data terminals 4-1 to 4-N to notify the server device 1 that they are moving to one of the registered locker devices L1 to LN based on the delivery job entered into the server device 1 (35). The second user then holds the QR code (registered trademark) issued by the server device 1, displayed on the display unit 322 of the second data terminals 4-1 to 4-N, over the camera unit on the operation unit of the locker device L1 to LN to unlock the door of the box containing the deposited luggage. After retrieving the luggage based on the registered delivery job, the second user unlocks / retrieves / locks the door of the box (36).

[0212] In this case, the second user operates the second data terminals 4-1 to 4-N to retrieve the luggage and, including the QR code (registered trademark) attached to the top surface of the luggage, views the luggage from, for example, four oblique angles above, takes an image of the luggage using the camera function of the second data terminals 4-1 to 4-N, and uploads the image data of the luggage to the server device 1 (37). The camera function of the locker devices L1 to LN may be used. Here, it is possible to omit the shooting and verification at the time of retrieval from a systemic standpoint. Furthermore, the BOX may be configured to incorporate a function into locker devices L1 to LN that simultaneously photographs the luggage, measures its weight, and automatically registers the data.

[0213] Next, the second user visually inspects the packaging of the package and, if they determine that there are dents or damage to the packaging material, and that it is possible to reinforce it themselves, they start the delivery job management application obtained from the server device 1, which is started on the second data terminal 4-1 to 4-N, to register whether or not there is an abnormality with the server device 1 (38), and attempt to repair the packaging. While the transporter may handle any issues discovered, the system may also be configured to allow them to request assistance from the locker manager.

[0214] Next, the CPU 301 of the second data terminals 4-1 to 4-N determines from the selected state of the button displayed on the display unit 322 whether to make the repaired package available for delivery to the next box or to cancel the delivery (39). If it determines that delivery is possible, it notifies the server device 1 of an instruction indicating that the package is currently being delivered (40). If it determines that delivery is not possible, it notifies the server device 1 of an instruction indicating that the delivery is canceled (41), and then terminates the process. Next, the CPU 301 of the second data terminals 4-1 to 4-N notifies the server device 1 that the package has been deposited into an empty box of the next locker device L1 to LN (42).

[0215] Next, after the QR code (registered trademark) issued by the server device 1 is held over the reader set on the operation unit of the locker devices L1 to LN, and the locker management server 100 authenticates the QR code (registered trademark) (43), the second user, who is a shared delivery person, is registered as a delivery person on the display unit 322 of the second data terminals 4-1 to 4-N. The second user then activates the camera function located in multiple directions at the top four corners of the MBOX, which functions as the measurement unit of the locker devices L1 to LN, to capture images of the package's QR code (registered trademark) sticker and its outer shape from multiple directions. The CPU 301 of the second data terminals 4-1 to 4-N then transfers the captured data to the server device 1 (44) and registers the captured data in the server device 1.

[0216] Next, when a package is placed on a weight measuring device provided by locker devices L1 to LN, which, for example, uses Bluetooth® functionality to transfer the measured weight to the CPU 401 of the locker management server 100 (45), the measured weight information of the package is notified to the server device 1 via the network (46).

[0217] Furthermore, in server device 1, image verification and weight measurement may be compared with the original data and previous data, and the AI ​​support unit 19 may be used to confirm that there are no abnormalities. If an abnormality is detected, the process may be incorporated to move to the abnormality handling procedure.

[0218] Next, in step (46), the second user unlocks the door of the reserved BOX by holding the QR code (registered trademark) that identifies the second user over the reader on the operating unit of the locker device L1 to LN, opens the door, places the package being delivered inside, and then closes the door of the BOX to deposit the package (47).

[0219] As a result, server device 1 recognizes from locker management server 100 that the package being delivered by the second user has been successfully placed in the reserved box.

[0220] Next, the CPU 13 of server device 1 calculates the delivery fee (transportation charge) for the second user (transporter) who was in charge of this shared delivery, based on a calculation formula registered in the delivery fee conversion system that is stored in advance. Once the transportation charge according to the calculation result is recorded in the payment management table (not shown) assigned to the second user (48), this process is terminated.

[0221] Thereafter, the second user can check the calculated transportation fee on the display unit 322 of the second data terminal 4-1 to 4-N by entering the registration ID in the user management file registered on the delivery support database 14 of the server device 1.

[0222] In step (32), the search process allows a second user to operate the second data terminals 4-1 to 4-N to specify the pickup period, deposit period, pickup area, deposit area, and route (for example, along the Tomei Expressway or National Route 1), thereby enabling a detailed search of the transportation (delivery) cases (delivery jobs) managed by the server device 1.

[0223] In this process, a second user can input conditions such as package type, size, weight, and price from a second data terminal 4-1 to 4-N.

[0224] Server device 1 is configured so that boxes popular with other carriers within a range that does not deviate from the midpoint between the departure and arrival areas of the cargo can be designated as usable relay boxes by displaying them on the display unit 322 via an application provided by Server device 1, which is activated on the second data terminals 4-1 to 4-N.

[0225] This allows for easier connection of subsequent relay transports by designating a relay point that is not far from the midpoint between the departure and arrival areas of the cargo, and is expected to facilitate the consolidation and sorting of cargo during relay transport.

[0226] Furthermore, the server device 1 is configured such that popular boxes and other items for transporters can also be displayed on the app side by displaying the app provided from the server device 1, which is launched on the second data terminals 4-1 to 4-N, on the display unit 322.

[0227] Furthermore, the server device 1 is configured to work in conjunction with Google Maps® or similar services to determine potential deposit locations, and the display units 322 of the second data terminals 4-1 to 4-N are configured to also display relay boxes that can be used along the routes shown on the map.

[0228] Furthermore, the second data terminals 4-1 to 4-N, operated by a second user, are configured to allow users to register search criteria such as location, amount, duration, and distance as favorites to the server device 1.

[0229] In this case, by considering the transportation fees of this system, a transportation fee structure that benefits the transporter when they carry items over a longer distance can be implemented. For example, if a single pass is longer, the number of times the box is used will decrease, which is expected to reduce the amount of usage fees paid to the box manager.

[0230] Furthermore, if the job is contracted by the operator as a lump sum, the operator is responsible for the overall fee. If the sender charges individual transportation fees, the sender is responsible. Therefore, by incorporating a transportation fee structure into this system that offers additional benefits to the transporter for transporting goods for longer than a certain distance, in addition to distance charges, it is possible to expect compensation that applies a flexible fee structure.

[0231] In this case, if a second user registers their frequently used route, such as their commute, from a second data terminal 4-1 to 4-N operated by a second user, the system may be configured to enable a function that sends a notification to any of the second data terminals 4-1 to 4-N when a package is awaiting delivery.

[0232] More specifically, a second user can set up an ideal delivery routine where they pick up their package from a nearby locker device L1-LN box on their way home along their commute route, deliver the package to the next reserved locker device L1-LN box on their way to work, pick it up again at that time, deliver the package on their way home, or receive a different item.

[0233] In addition, the server device 1 may be configured to launch an application installed from the server device 1 on any of the second data terminals 4-1 to 4-N operated by the second user, providing functions such as suggesting luggage that can be picked up along the way and indicating luggage that can be checked in along the way, or suggesting that luggage can be picked up and checked in repeatedly along the way, rather than just once.

[0234] Furthermore, if a second user who has registered as a member (user) in this system searches for a route to their destination using Google Maps® or similar services, the application may be configured to execute a function that displays transportation jobs near the route via server device 1.

[0235] Furthermore, if the second user's delivery method is, for example, a land transport route search by car or train, the system may incorporate the following functions:

[0236] For example, if a second user traveling by car operates the second data terminals 4-1 to 4-N to search for a destination from their current location, the server device 1 may be configured to provide the second user operating the second data terminals 4-1 to 4-N with a service that shows them available cases for receiving or depositing luggage using the locker devices L1 to LN, including stops along the route, and allows them to narrow down the search by criteria such as the receiving / depositing period, luggage size, type, and degree of deviation from the route.

[0237] On the other hand, if a second user operates the second data terminals 4-1 to 4-N to search for a destination station from the nearest station by train, the server device 1 may be configured to provide a service to the second user operating the second data terminals 4-1 to 4-N that displays, along with candidate transfer stations, the cases of receiving / depositing items at boxes near the stations, and allows the second user to narrow down the transfer route based on this information.

[0238] This allows the application launched on the second data terminals 4-1 to 4-N to consolidate routes for packages with different origin and destination points, even if they are being sent to carriers for transport, thereby facilitating and streamlining their delivery.

[0239] On the other hand, the server device 1 of this system can also be linked with a dedicated delivery network system operated by professional transporters, independent of general users, which handles box operations and route priority.

[0240] For example, it is possible to provide a service that prioritizes the allocation of packages to contract carriers, rather than to general users, for all packages currently being delivered to assigned specialized transporters, such as between Ebina SA and Suita SA, or between XXBOX and YYBOX.

[0241] Furthermore, the expected means of transportation are not limited to cars, motorcycles, trains, ships, airplanes, or any combination thereof, as long as they can carry cargo.

[0242] [Processing procedure for the third data terminal 5-1 to 5-N operated by the recipient] Figures 21 and 22 are flowcharts illustrating the data processing procedure in the delivery support system shown in this embodiment. (61) to (73) indicate the steps, and each step is realized by the CPU 301 of the third data terminals 5-1 to 5-N operated by the recipient executing a stored control program.

[0243] This process involves a third user operating the third data terminals 5-1 to 5-N. Specifically, after a delivery person deposits a package into a reserved box at the destination locker device L1 to LN, the server device 1 updates the package information on the delivery support platform 1A and notifies the recipient that the package has arrived. The recipient then operates the third data terminals 5-1 to 5-N to connect to the server device 1 and displays a package retrieval waiting table (not shown) on the display unit 322, allowing the recipient to confirm that there is a package waiting to be retrieved. This is an example of how a situation can be avoided where a specific box remains occupied for a long period of time after a package has been placed in one of the final locker devices L1 to LN by a shared carrier.

[0244] First, the third user operating the third data terminals 5-1 to 5-N, which are operated as recipients, operates the service screen provided by the server device 1 displayed on the display unit 322, and enters the designated user name and contact information on the recipient registration screen. Once user registration is completed with the server device 1 (61), the third user then operates the third data terminals 5-1 to 5-N to notify the server device 1 of the receiving box where the package will be received (62). Furthermore, if multiple receiving boxes are available in a nearby area for a third user, it is possible to register multiple receiving boxes for packages.

[0245] Furthermore, when a first user deposits a package into one of the receiving boxes, the server device 1 may notify third data terminals 5-1 to 5-N, which operate the third user, to confirm the box specified by the third user as the receiving box, or to incorporate a process that allows the designated receiving box to be changed as needed.

[0246] Next, when the CPU 301 of the third data terminal 5-1 to 5-N displays the service screen provided to the display unit 322, and confirms that a notification has been received that a package has been deposited into the shipping box (including a photo of the package and an estimated arrival date) (63), if the CPU 301 determines that the third user has selected the details button (not shown) displayed on the service screen shown on the display unit 322 (64), the CPU 301 obtains the transportation status of the package from the server device 1 (65) and displays the transportation status of the package on the display unit 322 (66).

[0247] As a result, a third user can check when and where a box was delivered, including the sender and recipient, on the display unit 322 of the third data terminal 5-1 to 5-N, but only the administrator on the operating side (server device 1) can check who delivered it.

[0248] Next, the third user can check the delivery status on the display unit 322 of the third data terminals 5-1 to 5-N. This allows them to see if the package packaging was damaged during delivery, check the repair images registered in the delivery support database 14 on the server device 1, or confirm that the delivery job was canceled due to irreparable damage.

[0249] Furthermore, a third user can also confirm on the display unit 322 of the third data terminals 5-1 to 5-N that, after repair, the item has been deposited again into the reserved box of any of the locker devices L1 to LN and the delivery job has resumed. Here, the recipient may be configured to operate the third data terminals 5-1 to 5-N to reserve with the server device 1 to pick up the item themselves from the relay box.

[0250] This allows the operators to encourage faster delivery by creating a system where recipients can pick up their packages from a location other than the originally intended box, thus reducing transportation costs and benefiting both the sender and the recipient.

[0251] Next, when the CPU 301 of the third data terminal 5-1 to 5-N, operated by the recipient, receives notification from the server device 1 that a package has arrived at the target BOX (67), the CPU 301 of the third data terminal 5-1 to 5-N determines whether the recipient has selected to receive the package or to set up forwarding on the package receipt instruction screen displayed on the display unit 322 of the third data terminal 5-1 to 5-N (68). If the CPU 301 of the third data terminal 5-1 to 5-N determines that the third user has selected to set up forwarding, the CPU 301 of the third data terminal 5-1 to 5-N notifies the server device 1 that it will become the sender and reset the transportation settings (69). This makes it possible to confirm that the BOX usage fee after a certain period will be borne by the recipient.

[0252] On the other hand, in step (68), if the CPU 301 of the third data terminal 5-1 to 5-N determines that the third user has chosen to receive the package, the CPU 301 of the third data terminal 5-1 to 5-N displays a QR code (registered trademark) for receiving the package from the receiving box on the display unit 322 (70).

[0253] As a result, a third user can hold the QR code (registered trademark) displayed on the display unit 322 over the reader on the operation unit of the locker devices L1 to LN to unlock the door of the target box and retrieve their package.

[0254] Next, when the third user is registered as the recipient on the display units 322 of the third data terminals 5-1 to 5-N, the camera functions arranged at the upper four corners in the MBOX that functions as the measurement unit of the locker devices L1 to LN are activated. After imaging the baggage QR code (registered trademark) seal from multiple directions of the outer shape of the baggage (71), the CPUs 301 of the third data terminals 5-1 to 5-N transfer the imaging data to the server device 1 (72), and the server device 1 registers the imaging data. Next, the CPUs 301 of the third data terminals 5-1 to 5-N report the completion of receiving the baggage to the server device 1 (73), and end this process.

[0255] In addition, even when there is no vacancy in the receiving BOX, the second preferred receiving BOX may be specified. Thus, in order to make it easier to carry, for example, the BOXes of the locker devices L1 to LN arranged near the station near the home and the station near the company, etc., or the home delivery BOX of an online-compatible private house as the deposit and receiving BOX may be configured to be specifiable.

[0256] FIG. 23 is a flowchart for explaining the data processing procedure in the delivery support system showing this embodiment. Note that (81) to (90) indicate each step, and each step is realized by executing a control program stored in the CPU 301 of the locker management server 100 operated by the BOX administrator.

[0257] First, when the CPU 301 of the locker management server 100 receives a confirmation instruction for the baggage stored in any one of the BOXes of any one of the locker devices L1 to LN in which the server device 1, the first data terminals 3-1 to 3-N, and the second data terminals 4-1 to 4-N are depositing (81), the administrator forcibly unlocks the key of the target BOX with the management authority, or sends an electronic key for unlocking the locker to the administrator to take out the baggage and visually confirm the packing state.

[0258] Next, the camera function of the locker management server 100 is activated to image the appearance of the taken-out baggage (82), and the image data of the imaged baggage is uploaded to the server device 1 (83).

[0259] As a result, the delivery support database 14 of the server device 1 registers the image data uploaded from the locker management server 100 into the management table (not shown) of the package being retrieved.

[0260] Next, the locker management server 100 uses AI to analyze the package images acquired in step (72) above, and if it determines that there are defects in the package's packaging (84), it instructs the locker management server 100, operated by the fourth user, to repackage the package using packaging repair materials (85). On the other hand, if it is determined in step (84) that there are no defects in the packaging of the package, the process is terminated.

[0261] Subsequently, the locker management server 100 activates its camera function to capture images of the repaired luggage and uploads the resulting image data to the server device 1 (86).

[0262] Next, the locker management server 100 operates itself to select the QR code issuance button displayed on the display unit 322 (87), and prints a QR code (registered trademark) sticker showing a new QR code (registered trademark) from the printing device PR with administrator privileges.

[0263] Then, the locker management server 100 attaches the QR code (registered trademark) sticker printed by the printing device to the top of the repaired luggage.

[0264] Next, the locker management server 100 activates its camera function and uploads image data captured from four different angles above the repaired luggage with the printed QR code (registered trademark) sticker attached to it to the server device 1 (88).

[0265] Next, the locker management server 100 places the repaired luggage on the weight measuring device MM, measures the weight of the luggage, and displays the weight measurement data transmitted from the weight measuring device MM on the display unit 322 of the locker management server 100 (89).

[0266] Next, when the locker management server 100 detects that the administrator has deposited the repaired luggage into an empty box, it notifies the server device 1 of this fact (90) and terminates the process.

[0267] Furthermore, when a request for luggage movement is received from the locker management server 100 operated by the administrator, the locker management server 100 may be configured to receive a notification if the locker devices L1 to LN in the service area SA are located in different service areas SAs for the upbound and downbound journeys.

[0268] Furthermore, if the locker management server 100 detects an abnormality in the contents of a locker using AI based on captured image data, it can contact the operating company that manages deliveries or take measures to delegate the task to them. In this case, it is also possible to request the locker manager to carry out repair work.

[0269] In this case, the server device 1 may be configured to automatically register a return job that retraces the delivery job in reverse order, or to register a return job after obtaining approval from the first user.

[0270] Furthermore, the locker management server 100 launches the locker management application to manage how long each BOX has been used, how long it has been in use, and how long it is available. This allows the locker administrator to check usage history, payment history of usage fees, and other information.

[0271] Furthermore, the locker management server 100 is configured to launch the locker management application and perform processes such as setting up paid work, registering whether repacking is possible or whether disposal is possible, and registering other comments.

[0272] In this embodiment, a configuration may be incorporated in which locker usage fees, other service fees, etc., are paid to the administrator in accordance with the transportation contract by the first user, thereby improving the overall operational efficiency and cost-effectiveness of the system.

[0273] 〔Effect of the First Embodiment〕 According to this embodiment, a platform for matching a plurality of users responsible for delivery on the relay route can be constructed, and the delivery service can be shared by the plurality of users so that the luggage can be relayed and delivered to the BOXes of the locker devices L1 to LN at the destination.

[0274] 〔Second Embodiment〕 The server device 1 shown in the first embodiment may be characterized in that it includes a performance accumulation means for storing the delivery performance for each carrier who has entered on the delivery support database 14.

[0275] Further, the server device 1 may be configured to include a restriction unit that discriminates the delivery performance of the shipper, the recipient, the BOX administrator, and the carrier who have entered, and restricts the entry of a person with a high frequency of abnormality onto the delivery support platform 1A.

[0276] 〔Effect of the Second Embodiment〕 According to the second embodiment, by storing and managing the delivery performance of all users who use the delivery support system in the server device 1, a highly reliable system can be constructed for the user who requests the conveyance of the luggage and the user who receives the luggage, and a highly convenient delivery service can be provided.

[0277] 〔Third Embodiment〕 The server device 1 shown in the first embodiment may be configured to include a fee system variation unit that dynamically varies the fee system to be paid to each carrier based on the length of one path and the delivery performance.

[0278] Specifically, a fee system format (not shown) is stored in the delivery support database 14 shown in FIG. 2, and the CPU 13 can activate the fee system variation unit to calculate an appropriate fee according to the latest fee system at any time during the fee processing.

[0279] In this case, the CPU 13 of the server device 1 is configured to activate the fee structure adjustment unit and dynamically adjust the fee structure to be paid to each carrier depending on whether it is simultaneously handling both the outbound transport, which proceeds to locker devices L1 to LN at the delivery destination specified in one pass for delivering goods, and the return transport, which returns to the source of delivery along the same route, or whether it is only handling the outbound transport, which proceeds until any two boxes of locker devices L1 to LN at the delivery destination specified in one pass for delivering goods are identified.

[0280] Furthermore, the CPU 13 of the server device 1 may be configured to select the carrier that takes the shortest route when there are multiple possible routes for the outbound transport of goods to the designated locker devices L1 to LN in a single delivery pass.

[0281] Furthermore, the CPU 13 of the server device 1 may be configured to issue delivery mile points to second data terminals 4-1 to 4-N operated by the carrier, based on the delivery distance covered in one pass.

[0282] Furthermore, the CPU 13 of the server device 1 may be configured to issue delivery mile bonus points to second data terminals 4-1 to 4-N operated by the carrier, based on the delivery distance covered in one pass.

[0283] Furthermore, in the delivery support system, the second user operating the second data terminals 4-1 to 4-N is configured to allow the user to select transportation by electric or hybrid vehicles operated by the transporter for each pass. This contributes to reducing CO2 emissions during vehicle-based transportation.

[0284] Furthermore, in the delivery support system, the second user operating the second data terminal 4-1 to 4-N can also be transported using public transportation on their commute route.

[0285] Furthermore, the server device 1 may be configured to acquire information indicating whether or not the carrier is currently taking out the goods during a one-pass delivery operation from the second data terminals 4-1 to 4-N operated by the carrier, and to display this information identifiable on the delivery support platform 1A.

[0286] [Effects of the third embodiment] According to this embodiment, a second user can execute delivery jobs by utilizing free time or commuting time as appropriate, and a system for shared transportation that makes maximum use of spare time can be freely constructed.

[0287] The above embodiment describes a case based on the premise of individual transport, but transport is not limited to individuals. Even in the case of professional transporters, by using this transport job to fill any empty space not occupied by their own goods as needed, and managing transport jobs to reduce waste in a single transport or return trip, it is expected that the productivity of transporters will be increased and the environmental impact per item will be reduced.

[0288] [Fourth Embodiment] The system shown in the first embodiment described above may also be a system that links the configuration shown in the distributed stock and distribution processing conceptual diagram in Figure 24 with the configuration shown in the luggage storage system conceptual diagrams in Figures 25 to 27.

[0289] In the system example shown in Figure 24, the functions of distribution processing can be incorporated using the stock and supply functions for materials, intermediate products, and finished products.

[0290] Furthermore, items can be dispersed, consolidated, repackaged, and repackaged as needed. Material suppliers and processors can use the BOX system to manage everything from ordering and receiving to production management, including tracking shipments, deliveries, and inventory levels at each stage, by sharing a common QR code (registered trademark) with the client.

[0291] Furthermore, in the system examples shown in Figures 25 to 27, in the system example shown in Figure 25, when depositing luggage, the depositor deposits their luggage in any box of their choice.

[0292] This makes it possible, for example, to use a home delivery box connected online. Furthermore, in the system example shown in Figure 26, during storage, the administrator has the discretion to decide which box to use to store the deposited items. The storage location will be determined considering factors such as the usage rate of the boxes and the cost of moving them.

[0293] This allows depositors to check where their luggage is being stored and its condition using image data and other means.

[0294] Furthermore, in the system example shown in Figure 27, during retrieval, depositors can order retrieval and receive their luggage in any box they choose.

[0295] This makes it possible, for example, to use a home delivery box connected online.

[0296] Furthermore, the acceptable distance between the deposit box and the retrieval box is determined by the contract at the time of deposit.

[0297] This eliminates the need to contract for a fixed warehouse space based on size, duration, etc., when determining storage fees for goods.

[0298] Furthermore, using a home delivery box for both depositing and receiving packages allows for virtually unlimited storage space for belongings at home.

[0299] The following describes supplementary technical matters in the system described in the above embodiment.

[0300] (Supplementary information regarding the shipping process) Server device 1 may also have a function to collect popular lockers from carriers based on carriers' transport records and carriers' favorite registrations for pickup and deposit, and to present popular lockers to carriers and recipients within their desired areas as a reference for lockers where transport jobs are likely to occur, based on the collected statistical data.

[0301] Furthermore, the lockers for shipping, receiving, and transport may be displayed on maps such as Google Maps®. Also, the scope of transport jobs is not limited to within Japan.

[0302] In the system shown in Figure 1, if Server Device 1 determines that the carrier did not perform the respective actions of shipping, receiving, and transport during the reserved period, it notifies the carrier and the client that an extension fee for the locker will be incurred, and receives an approval response from the data terminals operating the carrier and the client.

[0303] Furthermore, regarding extension fees, the locker management server may include a function that allows server device 1 to display a value obtained by multiplying the basic fee by the coefficient, based on the time of year, peak / off-peak season, and extension period, using a daily basic fee that varies depending on the locker size and type.

[0304] Furthermore, the locker management server 100 can also operate privately owned delivery boxes and delivery boxes installed in apartment buildings as part of this system.

[0305] This will also allow us to capture the demand from users who are unable to deposit or retrieve their luggage from lockers installed in public places.

[0306] Furthermore, the locker management server 100 can identify and manage lockers based on their type, location, size, temperature, humidity, and other environmental information obtained from sensors, thereby enabling it to monitor and record environmental changes during luggage transport.

[0307] Here, server device 1 manages permissions so that only those with the necessary authorizations can view and download the monitoring records of the environment management status.

[0308] Furthermore, the server device 1 may be configured to manage transportation jobs with long-term delivery dates and locations, such as one year in the future.

[0309] Specifically, server device 1 manages transportation jobs at the time of deposit, designating the recipient as either the depositor or undecided, and accepts transportation jobs with an undecided or deposit location as the receiving location, and a receiving date set for a long period of time, such as one year later.

[0310] Then, as the initially set withdrawal period approaches, server device 1 queries the data terminal operated by the depositor or another contract holder for a decision regarding withdrawal or changing the withdrawal period.

[0311] If the depositor or another customer changes the pickup location or period by operating a data terminal, server device 1 determines the conditions such as the new or old deposit date, the ease of completing the transportation job, and the distance, and generates a new transportation job from the storage location to the pickup location. Furthermore, if the goods are not transported from the origin to the destination in a single pass, the system will be configured to generate new transport jobs from the second and third intermediate points towards the destination.

[0312] As a result, server device 1 can, for transport jobs with long-term or undetermined delivery dates, generate transport jobs to locker devices L1-LN or similar with low utilization, allowing the goods to be temporarily stored in lockers that have minimal impact on other transport jobs.

[0313] Furthermore, the server device 1 may be configured to cooperate with the locker management server 100 to generate inter-regional transport jobs according to the management range of the number of packages set for each region.

[0314] Furthermore, the server device 1 works in conjunction with the locker management server 100 and, if it determines that the number of packages is insufficient within the package management range set for each region, it will contact the locker owner (contract holder) to request that they deposit their packages.

[0315] Thus, the server device 1 may have a function to generate cargo transport jobs for transport jobs with long-term or undetermined delivery dates to lockers with low utilization, thereby temporarily storing the cargo in lockers that have minimal impact on other transport jobs.

[0316] Furthermore, the server device 1 may also have a function that, at the time of shipment, allows the sender to fill in the contents of the package or select them from a list of options and stores this information, and restricts the acceptance of packages that are prohibited from being shipped (such as hazardous materials, perishable goods, or items that may spill liquids).

[0317] Server device 1 is configured to ask the sender to choose whether or not to impose restrictions on transportation conditions. For example, the types of restrictions may include options such as transportation with a surcharge to facilitate matching of transportation jobs, discounted transportation even if it takes longer, transportation without transit from dispatch to receipt, transportation method (environmentally friendly transportation such as train, ship, EV, etc., automobile (restriction on vehicle type), restrictions on specialized companies or specific contractors, or restrictions on the transporter's track record or evaluation score).

[0318] Furthermore, when the sender makes a selection, the server device 1 may be configured to present limiting conditions that make transportation more likely to be successful, based on current transportation records corresponding to the region and type of package.

[0319] Specifically, server device 1 may be configured to present the sender with an estimated transportation schedule based on past transportation records, depending on the shipping and receiving regions, period, and transportation limitations.

[0320] Here, if the proposed estimated transportation schedule deviates from the desired period of the sender or recipient, the server device 1 may be configured to offer the sender a surcharge on transportation costs, a change in the shipping or receiving location, or the cancellation or modification of transportation conditions, based on actual transportation results.

[0321] Please note that the surcharge may apply to the entire transportation route, or to specific routes where matching transportation is expected to be difficult.

[0322] In this case, if the sender decides to proceed with transportation while setting the fees, the server device 1 may be configured to display a standard fee and instruct the sender to input the transportation fee and other related information.

[0323] Server device 1 may be configured to accept requests from the sender to switch to the transportation method offered by the operator midway through a transportation job, even if it determines that the sender has chosen to set the price and proceed with the transportation job.

[0324] Furthermore, if server device 1 determines that the sender has instructed the operator to transport the goods at the rate provided by the operator, it will execute a process to calculate the basic transport fee based on the transport distance, the type of goods, and the type of locker.

[0325] Similarly, server device 1 performs a process to calculate the transportation fee by multiplying the basic fee by a coefficient based on the transportation period and the balance between the transportation request and the desired transportation.

[0326] This allows server device 1 to monitor the balance of shipping and transportation demands, propose changes to the time and location of delivery to the client, and also adjust the pricing accordingly.

[0327] Furthermore, if server device 1 determines that the number of shipments is below the required amount, it can adjust the supply and demand for transportation by increasing the transportation fee if the number of people wishing to have their shipments transported is lower than the number of shipment requests, thereby suppressing the number of new shipment requests and increasing the number of people wishing to have their shipments transported. It can adjust by raising the transportation fee to suppress new demand for transportation and by raising the transportation fee to increase the supply of transportation.

[0328] Furthermore, if the server device 1 determines that there is a similar overlap in requests for luggage deposit, it may also be configured to change settings based on the deposit time and pickup time, in addition to location and time.

[0329] This allows server device 1 to secure available space in the same box by taking an approach that encourages early withdrawals when there is high demand for deposits and when there are scheduled withdrawals in the same box.

[0330] Furthermore, if server device 1 determines, based on a response from locker management server 100, that the package has not been delivered after a certain period of time, it notifies the first data terminals 3-1 to 3-N operated by the sender. Then, if server device 1 determines that it has received instructions from the first data terminals 3-1 to 3-N operated by the sender to proceed with the transport job, it displays a screen showing the options available when transport does not proceed, allowing the sender to determine what action the requester has chosen in response to the abnormality that occurred during transport. The actions that the requester can choose from here are expected to include: the transporter repairing the package and continuing transport, the locker manager checking the situation and resuming transport after repairs, starting a return job, or disposal.

[0331] Furthermore, while the above action is being selected, Server Device 1 presents a settings screen to the client's first data terminal 3-1 to 3-N for selecting communication settings during transport, such as communication regarding the transport status, communication in case of abnormalities, whether to resume transport after repacking, and whether to allow opening and confirmation. At this time, Server Device 1 can set whether the content and necessity of communication are selected by the sender, the recipient, or as an initial setting of the transport job. Here, Server Device 1 allows for paid and free communication settings.

[0332] Furthermore, the system is designed to allow clients to choose from various payment methods, including electronic payments such as credit card payments, points accumulated based on usage history, and charges for transportation fees paid based on transportation history.

[0333] Specifically, Server Device 1 will be configured to aggregate payment points based on the amount of shipping costs paid by the sender, manage them in conjunction with the sender's number, and present them to the sender.

[0334] In this configuration, server device 1 will collect points based on the sender's shipping distance, number of shipments, shipping region, etc., manage them in conjunction with the sender's number, and present them to the sender.

[0335] Furthermore, when the scheduled shipping period approaches, Server Device 1 will send a notification to the first data terminals 3-1 to 3-N operated by the shipper, urging them to ship. At this time, if Server Device 1 determines that the shipping has been delayed from the scheduled period, it will calculate a late fee and collect it from the shipper as appropriate. In addition, Server Device 1 will notify the first data terminals 3-1 to 3-N operated by the shipper that cancellation or delay of the transportation job will result in a negative evaluation score.

[0336] Furthermore, the QR code (registered trademark) to be affixed to the package as described above is constructed as a removable sticker, functioning as both a security seal and a confirmation seal that the package has not been opened.

[0337] Furthermore, as described above, the server device 1 has the function of recognizing the orientation, dimensions, and appearance of packages from package photos and QR codes (registered trademarks), and managing them in conjunction with package information.

[0338] Furthermore, when measuring the weight of luggage stored in the locker, the system may be configured to start measurement in the heavier range and then switch to the lighter range according to the weight range, adjusting the accuracy and range of the measurement. In this case, the server device 1 shall work in conjunction with the locker management server 100 to manage the dimensions, weight, and appearance of the deposited luggage, linking them to the luggage number.

[0339] Furthermore, the locker management server 100 employs a configuration in which cameras are installed inside each locker to recognize the luggage and its QR code (registered trademark) in order to confirm the entry and exit of luggage.

[0340] Furthermore, the server device 1 may work in conjunction with the locker management server 100 to implement control that allows the sender to view the status of their package's transport from their terminal. In this case, the server device 1 may be configured to periodically notify the sender of the package's transport status, at their request.

[0341] Furthermore, the server device 1 shall adopt a configuration that allows the sender, recipient, transporter, locker manager, and operator to each set and manage which information to notify and which can be viewed regarding the transport status, such as locker location, transport method, luggage environment, transporter, and locker usage status, either on a per-transport job basis or commonly.

[0342] Furthermore, the server device 1 may be configured to incorporate into this system controls that accept and reflect changes such as price increases or decreases in shipping fees from the sender, and controls that, if necessary, notify the sender and carrier of the status of the shipping job based on settings from the sender and recipient.

[0343] (Supplementary information regarding the transportation process) Server device 1 may be configured to display a transportation management screen (not shown) to the second data terminals 4-1 to 4-N operated by the transporter, allowing the transporter to select search conditions for transportation jobs, such as the desired pickup or deposit period, region, and route. Here, the search conditions for transportation jobs shall include conditions such as the type of cargo, size, weight, transportation method, and transportation fee.

[0344] The server device 1 may be configured to display popular boxes to the carrier on the screen shown to the second data terminals 4-1 to 4-N operated by the carrier, within a range that does not deviate from the midpoint between the departure area and the arrival area, allowing the carrier to designate them as relay boxes.

[0345] This allows server device 1 to, when a carrier selects a locker for deposit, to present only lockers popular with other carriers as available lockers for the carrier to deposit their belongings, in addition to the condition that the locker must be an empty locker in the designated area.

[0346] Furthermore, the server device 1 may control the second data terminals 4-1 to 4-N, operated by the transporter, to display the lockers available for pickup and deposit on a map such as Google Maps (registered trademark).

[0347] Furthermore, the server device 1 may be configured to display, on a map, lockers close to the carrier's desired route, in addition to regional searches, for the second data terminals 4-1 to 4-N operated by the carrier, which can be used for pickup and deposit.

[0348] Furthermore, the server device 1 may be configured to allow the transporter to execute multiple transport jobs in parallel for the second data terminals 4-1 to 4-N operated by the transporter, and to present a search method and results that allow for multiple pickups and deposits along the transport route, or to allow the transporter to select one of the transport routes.

[0349] Furthermore, the server device 1 may be configured to provide the second data terminals 4-1 to 4-N, operated by the transporter, with a search method and results that combine multiple search conditions, such as region, route, and means of transport.

[0350] Furthermore, the server device 1 may be configured to allow the carrier to set their preferred regions, periods, distances, routes, transportation conditions, transportation fees, point allocations, etc., on the second data terminals 4-1 to 4-N operated by the carrier, and to manage this information in conjunction with the carrier's information.

[0351] This will allow carriers to easily perform searches based on their favorite information.

[0352] Furthermore, the server device 1 may be configured to notify the carrier when a transport job occurs that matches all or some of the conditions based on the carrier's favorite information, using the second data terminals 4-1 to 4-N operated by the carrier.

[0353] Furthermore, the server device 1 may be configured to provide the following information in cooperation with other applications to the second data terminals 4-1 to 4-N operated by the transporter, after confirmation, only if it determines that the transporter has approved it.

[0354] Specifically, when a registered transporter performs a route search or location search in another application, the system may be configured to notify the registered transporter of the occurrence of transport jobs in conjunction with their actions in other applications, such as displaying transport jobs occurring along that route, at that location, or in the vicinity, on a map.

[0355] Furthermore, the server device 1 may be configured to generate the following types of transport jobs in order to facilitate the generation of transport jobs, ensure that the plan proceeds as intended, and increase transport efficiency for the transporters by performing the following sorting.

[0356] Specifically, server device 1 generates transportation jobs to lockers on routes preferred by carriers, even if they are not the shortest route from dispatch to pickup, thereby consolidating packages onto popular routes.

[0357] Similarly, the server device 1 may be configured to generate transport jobs that do not necessarily follow the shortest route from dispatch to receipt, but rather transport jobs that are deposited or received in the same area or along the same route, so that they converge at the same transit locker or route.

[0358] Similarly, the server device 1 may be configured to generate transport jobs so that transport jobs of the same package type converge at the same intermediate locker or route, even if it is not the shortest route from dispatch to receipt.

[0359] Furthermore, the server device 1 may perform control to notify the second data terminals 4-1 to 4-N, operated by the carriers, that the carrier fee will be increased or points will be awarded for routes that are unpopular with the carriers.

[0360] Specifically, in order to encourage the participation of carriers, control may be implemented to notify the second data terminals 4-1 to 4-N, which are operated by carriers, that additional points will be awarded based on the number of transports and the total transport distance.

[0361] Furthermore, in order to reduce the cost of using relay boxes, to expedite transportation, and to encourage transportation over the longest possible distances, the server device 1 may implement control to notify the second data terminals 4-1 to 4-N operated by the transporters that, in addition to the per-distance transportation fee, additional transportation fees or points will be added for transportation jobs exceeding a certain distance.

[0362] Furthermore, if the server device 1 determines that pickup or deposit cannot be completed within the reserved period, it may execute a control that informs the second data terminals 4-1 to 4-N, operated by the carrier, that an extension fee for locker use will be incurred.

[0363] Specifically, server device 1 may perform control to the second data terminals 4-1 to 4-N operated by the carrier, indicating that if a reservation is canceled after a certain period, or if the pickup or deposit is not within the reserved deadline, it will record this as a carrier evaluation score, and that this evaluation score will affect the next matching.

[0364] Furthermore, if the server device 1 determines that a deposit has been made into a locker that deviates from the transport route, it may execute a control that informs the transporter via the second data terminals 4-1 to 4-N operated by the transporter that certain costs, such as the cost of transporting the item back to the original locker, will be borne by the transporter.

[0365] Furthermore, if the server device 1 determines that the user has not performed the respective actions for shipping, receiving, and transport during the reserved period (i.e., it determines that the locker door has remained closed for the specified time), it may execute a control to inform the first data terminals 3-1 to 3-N, operated by the requester, that an extension fee for the locker will be added.

[0366] In this case, the server device 1 may implement control to display the extension fee by setting coefficients for the time of year, peak / off-peak season, and extension period to the basic daily rate which varies depending on the locker size and type, and multiplying the basic rate by the coefficient.

[0367] Furthermore, if the server device 1 determines that a transportation job scheduled for delivery cannot be fulfilled due to shipping or transportation conditions, it may execute a control to inform the first data terminals 3-1 to 3-N operated by the client that the delivery date will be changed.

[0368] Furthermore, if there is a transport job that involves relaying through multiple lockers, server device 1 generates a new transport job from the relay locker to the receiving locker and starts matching with other transporters.

[0369] Furthermore, if the item is not picked up after the pickup period has passed, a box usage fee will be incurred by the carrier. To encourage pickup within the deadline, the server device 1 may execute control to send a reminder or notification to the second data terminals 4-1 to 4-N operated by the carrier as the reserved pickup or deposit period approaches.

[0370] In this case, the server device 1 may execute control to inform the second data terminals 4-1 to 4-N that if the pickup or deposit is delayed beyond the initially scheduled deadline, a late fee will be calculated and collected from the carrier.

[0371] Furthermore, server device 1 may implement control to inform the second data terminals 4-1 to 4-N, operated by the carrier, that if a transport job is canceled, certain costs, such as locker usage fees up to the time of cancellation, will be charged to the carrier. In this case, server device 1 may also implement control to inform the second data terminals 4-1 to 4-N, operated by the carrier, that canceling or delaying a transport job will result in a negative evaluation score for the carrier.

[0372] Furthermore, the server device 1 may be controlled to perform the following processes as part of the process of verifying the carrier.

[0373] Server device 1 displays the personal QR code displayed on the operation screen of the second data terminals 4-1 to 4-N operated by the transporter, or on the locker devices L1 to LN, when the transporter selects to pick up or deposit a reserved transport job at the locker devices L1 to LN. Server device 1 then instructs the locker devices L1 to LN to read the QR code, and the transporter recognizes the server device 1 through communication between the transporter's second data terminals 4-1 to 4-N and Server device 1.

[0374] In this case, the server device 1 may verify the user number and reservation details, and if it determines that pickup is appropriate, it may perform control to display the location of the locker containing the relevant package to the second data terminals 4-1 to 4-N operated by the carrier.

[0375] In response, the locker management server 100 unlocks the box of the corresponding locker for a certain period of time. Then, after determining that the retrieval of the item from the designated locker's box is complete and assessing the storage status of the item, the locker management server 100 locks the box of the locker.

[0376] Alternatively, to verify the entry and exit of luggage, cameras may be installed inside each locker device L1 to LN to read the luggage and QR code (registered trademark), allowing the locker management server 100 to recognize the entry and exit of luggage.

[0377] [During the baggage inspection process] The locker management server 100 uses a camera inside the locker to take pictures of the luggage from multiple angles, and then transfers and registers these pictures to the server device 1.

[0378] In this case, server device 1 recognizes the orientation, dimensions, and appearance of the package from the package photograph and QR code (registered trademark), links this information to the package information, and registers and manages it in the delivery support database 14. In this case, server device 1 also manages the package weight notified from locker management server 100 in the delivery support database 14, linking it to the package information.

[0379] Furthermore, the locker management server 100 may instruct the second data terminals 4-1 to 4-N operated by the carrier to measure the weight of the packages, and the second data terminals 4-1 to 4-N operated by the carrier to notify the server device 1 of the package images obtained by taking pictures of the packages and measuring their weight, as well as the package information, and record it in the delivery support database 14 of the server device 1.

[0380] Of course, the process of photographing the package (package number, dimensions, appearance) and measuring the package weight can be automatically performed by controlling the camera function and weight measurement function from the locker management server 100 and recording the results in the delivery support database 14 of the server device 1.

[0381] Furthermore, the server device 1 may be configured to allow for flexible responses by comparing the appearance, dimensions, and weight with the values ​​from the initial or previous measurement, and recognizing any discrepancies of a certain value or a certain percentage or more, and notifying the second data terminals 4-1 to 4-N operated by the transporter, thereby instructing the transporter to remeasure.

[0382] Meanwhile, the server device 1 determines whether the transport job can be continued based on settings from the first data terminals 3-1 to 3-N operated by the sender and the third data terminals 5-1 to 5-N operated by the recipient, and if necessary, receives instructions for action from the first data terminals 3-1 to 3-N operated by the sender and the third data terminals 5-1 to 5-N operated by the recipient.

[0383] Furthermore, if the server device 1 determines that a visual judgment by the carrier is necessary, it may be configured to receive instructions from the second data terminals 4-1 to 4-N operated by the carrier regarding whether or not there are any abnormalities in the packaging of the cargo, and if it determines that the cargo cannot be transported, it may be configured to determine whether or not the cargo can be transported or whether or not the cargo can be returned.

[0384] At that time, the locker management server 100, in accordance with instructions from the server device 1, processes a notification to the locker manager regarding the status of the luggage being returned to and from the locker.

[0385] In conjunction with this, the system may be configured so that the operators can share the progress status of the above-mentioned package's transportation based on settings from the first data terminals 3-1 to 3-N operated by the sender and the third data terminals 5-1 to 5-N operated by the recipient.

[0386] [Handling procedures when the condition of the luggage is deemed abnormal] After either carrier has repaired the packaging, server device 1 instructs the second data terminals 4-1 to 4-N, operated by the carrier, to take another photograph of the repaired package contained in the box using the camera function of the locker management server 100, or to measure its weight using the weight measurement function. Furthermore, based on the settings made by the data terminals operated by the sender and recipient, if notification of the start of reshipment is necessary, the locker management server 100 or server device 1 may incorporate a process to notify the first data terminals 3-1 to 3-N, operated by the sender, and the third data terminals 5-1 to 5-N, operated by the recipient, of the repaired state.

[0387] Furthermore, when the pickup or deposit period for any of the locker devices L1 to LN approaches, server device 1 sends a notification to the second data terminals 4-1 to 4-N operated by the carrier, reminding them to strictly adhere to the schedule and urging them to begin pickup. At that time, if the pickup or deposit is delayed beyond the originally scheduled deadline, server device 1 calculates a late fee and notifies the carrier via the second data terminals 4-1 to 4-N to pay the late fee.

[0388] In this case, the server device 1 performs data processing to assign a negative evaluation score to carriers whose transport jobs have been canceled or delayed, as this score is managed as part of the carrier evaluation information registered in the delivery support database 14.

[0389] On the other hand, if the server device 1 determines, via the operation screen displayed on the second data terminals 4-1 to 4-N operated by the carrier, or via the operation screen provided by the locker devices L1 to LN, that the carrier has selected to pick up or deposit the reserved transport job at the locker devices L1 to LN, the server device 1 may be configured to communicate with the carrier and the second data terminals 4-1 to 4-N, thereby recognizing that the carrier and the carrier have started a transport job (the procedure is started if the server device 1 determines that it is appropriate after verifying the user identification number and reserved transport job ID).

[0390] Furthermore, server device 1 instructs second data terminals 4-1 to 4-N that packages cannot be deposited in locker devices L1 to LN, which are located off the transport route connecting the delivery person and the recipient, or that if packages are deposited there, the shipping fee and box fee for returning the packages should be settled.

[0391] Furthermore, when server device 1 confirms that the carrier has retrieved the goods as reserved and transported them to one of the locker devices L1 to LN at the destination chosen by the carrier, it notifies the second data terminals 4-1 to 4-N, operated by the carrier, that the carrier has been paid the transportation fee as specified at the time of reservation. At this time, server device 1 manages the payment status of the transportation fee on the transportation job management table.

[0392] Furthermore, on this system managed by Server Device 1, in addition to electronic currency payments and credit card payments, point payments converted into various popular point systems are also valid. However, if Server Device 1 determines that the delivery schedule is delayed due to the carrier's negligence or violation of the terms and conditions, it will deduct any delay charges from the payment amount.

[0393] [During the process of receiving packages] Server device 1 may be configured to accept requests for second and subsequent preferred receiving locker devices L1 to LN from third data terminals 5-1 to 5-N operated by the recipient, in case there are no available slots in the receiving box.

[0394] In this process, server device 1 receives the recipient's specification of the pickup location (region or locker location (including GPS)) from the third data terminals 5-1 to 5-N operated by the recipient. The pickup location can be specified by name, map application, station, route, etc. Multiple locations can also be specified.

[0395] Alternatively, the server device 1 may take the lead in presenting a list of available locker candidates to the third data terminals 5-1 to 5-N, operated by the recipient, based on the locker devices L1 to LN specified by the sender, the receiving area, and the receiving period.

[0396] Furthermore, the server device 1 receives input from the third data terminals 5-1 to 5-N operated by the recipient, including identification information for the first preferred locker device, identification information for multiple available locker devices L1 to LN (second and subsequent preferences), and the respective preferred pickup periods, and manages this information in a transport job management table (held within the delivery support database 14) that manages the transport jobs for packages.

[0397] In this case, if the third data terminals 5-1 to 5-N operated by the recipient can communicate with the locker management server 100, they may be configured to allow the recipient to receive packages in an online box installed for personal delivery or in a delivery box installed in an apartment building.

[0398] Furthermore, if the server device 1 determines that a set period has elapsed since the recipient placed the package in the locker devices L1 to LN at the receiving location and has not yet decided to retrieve the package, it may be configured to notify the recipient via the third data terminals 5-1 to 5-N operated by the recipient, informing them that a basic fee calculated based on a daily basic fee that varies depending on the size and type of locker, plus coefficients for the time of year, peak / off-peak season, and extension period.

[0399] To display information such as popular lockers and their availability to second data terminals 4-1 to 4-N operated by carriers, server device 1 retrieves and aggregates information on popular locker devices L1 to LN selected by carriers from the second data terminals 4-1 to 4-N based on transportation records and carriers' favorite pickup and deposit registrations. Then, server device 1 may be configured to display information on popular locker devices L1 to LN within the desired region of the sender or recipient to third data terminals 5-1 to 5-N operated by the sender or recipient, based on the aggregated information on popular locker devices L1 to LN.

[0400] This allows the recipient to select a pickup locker using a third data terminal 5-1 to 5-N, and in addition to the condition that the locker is an available locker device L1 to LN in the designated area, it is possible to narrow down the selection to locker devices L1 to LN that are popular with carriers and present the recipient with available locker devices L1 to LN.

[0401] The recipient can use the third data terminals 5-1 to 5-N to register with the server device 1 their selections regarding the need for communication during transport, such as notification of transport status, notification in case of abnormalities, whether repacking and resuming transport is possible, and whether opening and confirmation is possible.

[0402] In this case, the third data terminal 5-1 to 5-N operated by the recipient can be configured to allow the sender to choose whether the content of the message and whether it is necessary are selected by the sender, the recipient, or set as the initial settings for the transport job. Furthermore, the server device 1 allows the recipient to set the contact settings via the third data terminal 5-1 to 5-N to be either paid or free.

[0403] Furthermore, the server device 1 may be configured to notify the recipient via third data terminals 5-1 to 5-N if it determines that the transportation scheduled for the transportation job cannot be fulfilled by obtaining the dispatch and transportation status, or if the transportation job may be canceled or the schedule may be changed.

[0404] In the above embodiment, a system was described that assumes that deposited items are placed in an empty box of any of the locker devices L1 to LN. However, the system may also be configured to incorporate a configuration in the first embodiment in which items that cannot be handled by the locker devices are transferred via relay transport using a manned storage facility (for example, an in-store storage facility in a convenience store), an automated warehouse system, or a manned warehouse, and the handover of items is handled by a manned store employee via a data terminal. The following describes such an embodiment in detail.

[0405] The automated warehouse system is envisioned as a system in which a control unit controls, via a communication line, a receiving device that handles the receipt of goods, a delivery device that retrieves stored goods from shelves and hands them over to recipients, and a transport device that moves carriers within the warehouse.

[0406] The transport relationship assumed in this embodiment includes six delivery modes, the first of which involves delivering goods to a destination via multiple locker devices.

[0407] The second delivery method involves delivering goods to their destination via multiple automated warehouses.

[0408] The third delivery method involves delivering goods to their destination via multiple warehouses, stores, or private homes managed by staff.

[0409] The fourth delivery method refers to a combination of the first delivery method and the second delivery method.

[0410] The fifth delivery method refers to a combination of the first delivery method and the third delivery method.

[0411] The sixth delivery method refers to a combination of the first delivery method, the second delivery method, and the third delivery method.

[0412] In this embodiment, by assembling the delivery processes according to the first to sixth delivery modes as a system configuration, it becomes possible to provide a flexible relay delivery service. The relay delivery process according to the fifth delivery mode will be described in detail below. [Effects of the fourth embodiment] According to this embodiment, assuming the delivery modes of the delivery support system shown in Figure 1 are the first to sixth delivery modes, it is possible to freely construct a system that can flexibly respond to individual delivery management adapted to each system-linked delivery mode.

[0413] [Fifth Embodiment] Figure 28 is a block diagram illustrating the configuration of the delivery support system shown in this embodiment. Components identical to those in Figure 1 are denoted by the same reference numerals, and their descriptions are omitted. In this embodiment, the system includes multiple data terminals (first data terminals 50-1 to 50-N, second data terminals 4-1 to 4-N, and third data terminals 5-1 to 5-N) used by multiple users to operate the delivery process for items deposited in empty boxes of any of the locker devices L1 to LN via a predetermined communication medium, as well as a server device 1, a locker management server 100, and a storage locker management server 300. The storage locker management server 300 temporarily stores items brought in by persons including stores and individuals, and manages the handler ID, package ID, and delivery person ID that identifies the depositor and the person who retrieves the items, respectively, for handing over the stored items to a delivery person authorized to retrieve them within a predetermined period. C1 to CN indicate data terminals for any storage location. Therefore, the storage methods for items are envisioned to include the use of locker devices, automated warehouses, manned warehouses, stores, and private homes.

[0414] This allows delivery personnel whose living area exceeds 100 km to transport items to nearby locker devices, enabling them to use nearby stores or private homes, thus maintaining a high degree of flexibility while performing relay transport as shown in the first embodiment.

[0415] Figure 29 is a diagram illustrating the configuration of the storage locker management server 300 of the delivery support system shown in Figure 28. Components identical to those in Figure 2 are denoted by the same reference numerals and their explanations are omitted.

[0416] In Figure 29, 16-11 is the Stored Goods Management Department, which temporarily stores goods brought in by stores, individuals, and others, and handles management tasks such as registering, authenticating, disposing of, and updating handler IDs, package IDs, and delivery person IDs that identify the depositor and the person taking the goods, when the goods are handed over to a delivery person authorized to take them out within a specified period.

[0417] 16-12 is the relay delivery control unit, which comprehensively manages the coordination status between the items managed by the stored items management unit 16-11 and the items managed by the locker management server 100, which manages the locker devices.

[0418] Figure 30 illustrates the configuration of the storage locker management server 300 of the delivery support system shown in Figure 28. Components identical to those in Figure 3 are denoted by the same reference numerals and their explanations are omitted. The delivery person is assumed to carry the first data terminals 3-1 to 3-N shown in Figure 1 and to travel along any delivery route to process the delivery of goods.

[0419] In Figure 30, 3030-1 is the detainee entry unit, which performs registration processing for data terminals C1 to CN. Specifically, the detainee entry unit 3030-1 stores the IDs of data terminals C1 to CN, their location information (GPS information), deposit / retrieval times, emergency contact information, storage period, etc., and periodically transfers the registered information to server device 1.

[0420] Unit 3030-2 is the storage item information acquisition unit, which manages storage item information (item ID (weight, size, packaging condition)) held by data terminals C1 to CN on an item-by-item basis.

[0421] 3030-3 is a storage completion notification unit that reads and authenticates the delivery authentication information (two-dimensional code) displayed on the display screen of the first data terminal 3-1 to 3-N carried by the delivery person, and after handing over the goods being held to the authenticated delivery person, it notifies the server device 1 of this fact.

[0422] Figure 31 is a diagram illustrating the outline of an automated warehouse that works in conjunction with the delivery support system shown in this embodiment.

[0423] In Figure 31, 3101 and 3102 are control panels equipped with an operation unit for depositing and retrieving items, as well as a deposit unit and a retrieval unit (transfer unit). The transport robot 3104 is configured to move left and right and up and down along a pre-set delivery route, moving items to stack units S-1 to S-6 located within the warehouse 3103. An identification label is attached to the packaging material to identify the packaged items, and the transport robot 3104's sensor unit recognizes this, enabling it to move the items to an empty shelf in the appropriate stack unit S-1 to S-6 or to retrieve items from the shelf.

[0424] Furthermore, the control panels 3101 and 3102 of warehouse 3103 communicate with server device 1 using a predetermined protocol and notify them in real time of the latest information regarding the items to be managed and the available storage capacity.

[0425] Furthermore, the automated warehouse itself can also be constructed as an unmanned system.

[0426] Figures 32 and 33 are flowcharts illustrating the data processing procedure in the delivery support system shown in this embodiment. In this example, (101) to (117) represent each step, and each step is realized by the CPU 301 of the third data terminals 5-1 to 5-N operated by the recipient executing a stored control program. This embodiment uses manned box storage as an example, but a configuration that includes management of an automated warehouse may also be used.

[0427] This process is characterized by a delivery system that allows relay delivery personnel to leave goods (packages) at stores and private homes via staffed locations, and that works in conjunction with the use of the locker device described in the first embodiment.

[0428] First, the CPU 301 determines that the third user operating the third data terminals 5-1 to 5-N, which are operated as recipients, has entered a predetermined user name and contact information into the recipient registration screen provided by the server device 1 (101), and then proceeds to step (102).

[0429] Here, the CPU 301, with a delivery usage screen (not shown) displayed on the display unit 322, determines whether the relay delivery person has selected either a drop-off delivery (delivery where a person directly deposits the goods) or a box delivery using a locker device (102).

[0430] If the CPU 301 determines that the relay delivery person has selected BOX delivery, it will execute the following steps (103) and subsequent processes.

[0431] Specifically, the CPU 301 notifies the server device 1 of the receiving box where the package will be received, in accordance with the operation of the third data terminals 5-1 to 5-N by the relay delivery person (103).

[0432] Furthermore, if multiple delivery boxes are available in the vicinity of the relay delivery person, it is possible to register multiple delivery boxes for receiving packages.

[0433] Furthermore, the receiving boxes for receiving packages may incorporate a process that, when the person initially depositing a package places it in one of the boxes, notifies the third data terminals 5-1 to 5-N operated by the relay delivery person from the server device 1, confirming the box designated by the relay delivery person as the receiving box, or allowing the designated receiving box to be changed as needed.

[0434] Next, when the CPU 301 of the third data terminal 5-1 to 5-N operated by the relay delivery person displays the service screen provided to the display unit 322, and confirms that a notification has been received that a package has been deposited into the shipping box (including a photo of the package and an estimated arrival date) (104), if the CPU 301 determines that the relay delivery person has selected the details button (not shown) displayed on the service screen shown on the display unit 322 (105), the CPU 301 obtains the transportation status of the package from the server device 1 (106) and displays the transportation status of the package on the display unit 322 (107).

[0435] As a result, relay delivery personnel can check when and where a box was delivered, including the sender and recipient, on the display unit 322 of the third data terminal 5-1 to 5-N, but only the administrator on the operating side (server device 1) can check who delivered it. Furthermore, the configuration may allow the administrator on the operating side to configure what information is provided to the delivery personnel.

[0436] Next, the relay delivery person can check the delivery status on the display unit 322 of the third data terminal 5-1 to 5-N. This allows them to see if the package packaging was damaged during delivery, check the repair images registered in the delivery support database 14 on the server device 1, or confirm that the delivery job was canceled due to irreparable damage.

[0437] Furthermore, a third user can also confirm on the display unit 322 of the third data terminal 5-1 to 5-N that, after repair, the item has been deposited again into the reservation box of any of the locker devices L1 to LN and the delivery job has resumed.

[0438] Here, the recipient may be configured to operate the third data terminals 5-1 to 5-N to reserve with the server device 1 the option to go and retrieve the item from the relay box themselves.

[0439] This allows the operators to encourage faster delivery by creating a system where recipients can pick up their packages from a location other than the originally intended box, thus reducing transportation costs and benefiting both the sender and the recipient.

[0440] Next, when the CPU 301 of the third data terminal 5-1 to 5-N operated by the relay delivery person receives notification from the server device 1 that a package has arrived at the destination box (108), the CPU 301 of the third data terminal 5-1 to 5-N determines whether the relay delivery person has selected to receive the package or to set up forwarding on the package receipt instruction screen displayed on the display unit 322 of the third data terminal 5-1 to 5-N (109). If the CPU 301 of the third data terminal 5-1 to 5-N determines that the relay delivery person has selected to set up forwarding, the CPU 301 of the third data terminal 5-1 to 5-N notifies the server device 1 that it will become the sender and reset the transportation settings (114).

[0441] This makes it possible to confirm that the box usage fee after a certain period will be borne by the recipient.

[0442] On the other hand, in step (109), if the CPU 301 of the third data terminal 5-1 to 5-N determines that the third user has chosen to receive the package, the CPU 301 of the third data terminal 5-1 to 5-N displays a QR code for receiving the package from the receiving box on the display unit 322 (110).

[0443] This allows the relay delivery person to hold the QR code displayed on the display unit 322 over the reader on the operation unit of the locker devices L1 to LN to unlock the door of the target box and receive the package.

[0444] Next, when the relay delivery person is registered as a recipient on the display unit 322 of the third data terminals 5-1 to 5-N, the camera function located in the upper four corners of the MBOX, which functions as the measurement unit of the locker devices L1 to LN, is activated to capture images of the package's QR code sticker and its outer shape from multiple directions (111). Then, the CPU 301 of the third data terminals 5-1 to 5-N transfers the captured data to the server device 1 (112) and registers the captured data in the server device 1.

[0445] Next, the CPU 301 of the third data terminals 5-1 to 5-N reports to the server device 1 via the locker management server 300 that the package has been received (113), and then terminates this process.

[0446] On the other hand, in step (102), if the CPU 301 of the third data terminal 5-1 to 5-N determines that the relay delivery person has selected a delivery that requires human intervention, the process proceeds to step (115).

[0447] This will make it easier to deliver packages. For example, instead of locker devices L1-LN located at stations near homes and workplaces, or deposit / receive boxes, it will be possible to specify an online-enabled delivery box at a private residence. It will also be possible to specify stores such as convenience stores and warehouses that have staff available for holding packages, or automated warehouses.

[0448] Next, the relay delivery person selects a storage location and storage person by operating the third data terminals 5-1 to 5-N to store the items taken from the boxes of any of the locker devices L1 to LN. The CPU 301 then stores the information regarding the selected storage location and storage person and notifies the server device 1 via the locker management server 300 (115).

[0449] Next, after confirming from the data terminals C1-CN operated by the detainee that the goods have been deposited by the relay delivery person (116), the detaining locker management server 300 notifies the locker management server 100 of this fact (117), and proceeds to step (105).

[0450] This allows relay delivery personnel to leave goods (packages) at stores and private homes via staffed locations, and enables real-time management of the delivery status in conjunction with the use of the locker device described in the first embodiment.

[0451] While the relay delivery service has been described in detail for the first delivery mode (usage mode) and the fifth delivery mode, it is possible to freely construct the system according to the second, third, fourth, and sixth delivery modes. Furthermore, in each embodiment, the term "delivery mode" may be interchangeable with "usage mode."

[0452] As shown in Figures 29 and 30, this embodiment is a delivery support system that supports a service in which multiple users share the delivery work of items deposited in empty boxes of any locker device, empty spaces of any automated warehouse, or managed spaces owned by any delivery person, by communicating with a predetermined communication medium: multiple data terminals operated by multiple users who perform delivery work of items deposited in empty boxes of any locker device, empty spaces of any automated warehouse, or managed spaces owned by any delivery person; a server device that discloses a delivery support platform to notify users operating any data terminal that a delivery request has been entered; and a locker management server that manages the operating status of multiple locker devices, multiple empty spaces, and multiple managed spaces. The server device 1 is characterized in that it comprises a stored item management unit 16-11 that comprehensively manages delivery type-specific schedule management processing, which manages the delivery schedule of items using empty boxes of any locker device, empty spaces of any automated warehouse, or managed spaces owned by any delivery person, based on the delivery type.

[0453] Here, the delivery method is characterized by including a first delivery method in which goods are delivered to a destination via a plurality of locker devices, a second delivery method in which goods are delivered to a destination via empty spaces in a plurality of automated warehouses, a third delivery method in which goods are delivered to a destination via managed spaces in a plurality of manned stores or a plurality of private homes, a fourth delivery method that combines the first delivery method and the second delivery method, a fifth delivery method that combines the first delivery method and the third delivery method, and a sixth delivery method that combines the first delivery method, the second delivery method, and the third delivery method.

[0454] Furthermore, the managed space owned by personnel is characterized by being composed of surplus space.

[0455] Furthermore, the availability of locker space, the availability of storage in manned storage areas, and the availability of storage in automated warehouses may be set by the operator or the manager of each storage space as appropriate, based on conditions such as time of day, date and time, package dimensions, package type, and delivery person attributes.

[0456] Furthermore, the surplus space includes a first vacant space in the office warehouse and a second vacant space available for use in a private residence, and is characterized by being a first and second vacant space to which a function for electrically controlling locking / unlocking is provided.

[0457] Furthermore, the server device 1 is characterized by managing the locking and unlocking of the first and second available spaces in real time.

[0458] The present invention can also be realized by supplying a program that implements one or more of the functions of the above-described embodiments to a system or device via a network or storage medium, and by a process in which one or more processors in the computer of that system or device read and execute the program. It can also be realized by a circuit (e.g., ASIC) that implements one or more functions.

[0459] The following describes an example of a logistics service that utilizes the delivery support system shown in Figure 1, with reference to Figures 34 to 43.

[0460] Figures 34 to 43 are conceptual diagrams illustrating a logistics service utilizing the delivery support system shown in this embodiment. For illustrative purposes, these diagrams may be used in comparison to conceptual diagrams illustrating conventional logistics examples.

[0461] [Examples of logistics using locker systems] As shown in Figure 34, for users planning to play golf at multiple golf courses, if they wish to play golf hands-free at one golf course, under a conventional logistics contract, the logistics company would collect the golf bag from the user's home and deliver it to each golf course A and B, resulting in unnecessary logistics work for the logistics company to transport the golf bag back and forth between the user's home and golf courses A and B, leading to wasted energy and delivery costs.

[0462] In contrast, using the delivery support system shown in Figure 1, that is, when delivering a user's golf bag to golf course A, the golf bag is delivered to golf course A via multiple locker devices. Next, server device 1 searches for an available locker device with a deposit box close to golf course A and generates a delivery job that uses the same one-pass delivery method, thereby setting the deposit location for the golf bag.

[0463] Subsequently, after the user has played at golf course A, and after a predetermined period has elapsed, before the user begins playing at golf course B, server device 1 retrieves the golf bag from the locker where it is stored and delivers the golf bag to golf course B in a single pass.

[0464] Server device 1 then manages the job of delivering the user's golf bag to the user's home, and the golf bag is delivered to the user's home.

[0465] This reduces the delivery distance for golf bags by approximately half compared to conventional methods, and if car delivery is assumed, it also reduces CO2 emissions and improves locker utilization rates.

[0466] [Examples of logistics for factory-produced goods] The delivery example shown at the top of Figure 35 illustrates a scenario where factory-produced goods are delivered to a home improvement store, and users purchase their desired items from the displayed products within the store. This involves repeated deliveries from the factory to the wholesale warehouse and then to the home improvement store, and without utilizing unnecessary truck transport, it would be impossible to purchase goods at the home improvement store.

[0467] The delivery example shown at the bottom of Figure 35 is an example where a user purchases a product from a web page using a data terminal. In this case as well, starting from the product warehouse which serves as the distribution hub, the process involves repeated packing, loading onto cardboard pallets, sorting, cardboard cargo, and sorting before the final delivery by the shipping company arrives at the user's home.

[0468] In contrast, when using the delivery support system shown in Figure 1, as shown in Figure 36, the product warehouse itself becomes unnecessary by routing the goods through locker devices placed along the product delivery route. Packaged goods are stored in the lockers, and delivery jobs that force the products to be delivered are not generated until the user uses the product.

[0469] [Examples of supplying goods to disaster-stricken areas] As shown in Figure 37, when supplying goods to disaster-stricken areas, the disaster response headquarters staff arranges logistics to individual delivery destinations. If the goods are to be transported from the storage of a supporting local government or company, a complicated workload arises, from requesting the goods to sorting them.

[0470] During this time, the disaster response headquarters staff will be busy organizing information from each evacuation center under their jurisdiction and sorting relief supplies for each center.

[0471] Specifically, the process is as follows: Evacuation center: Requests necessary supplies from the disaster headquarters → Disaster headquarters: Compiles and announces the necessary supplies → Shipper: Takes the packages to a nearby convenience store → Convenience store clerk: Receives the packages and temporarily places them in the store → Transportation company: Collects packages at scheduled times by truck → Collection at the branch office → Transportation company: Transports packages at scheduled times to the shipping regional center → Sorting at the shipping regional center → Transportation company: Transports packages at scheduled times to the destination regional center → Sorting at the destination regional center → Transportation company: Transports packages at scheduled times to the branch office → Transports from the branch office to the disaster headquarters → Disaster headquarters: Sorts the supplies → Receives necessary supplies: Delivers them to evacuation centers → Delivers them to evacuation centers → Evacuation centers: Delivers them to evacuation centers → Receives necessary supplies.

[0472] In contrast, as shown in Figure 38, if the system is configured to utilize the delivery support system shown in Figure 1, the server device 1 can request the server device of the locker operating company to identify the person who can transport the items and the means of transportation from the contents and location information of all lockers, and deliver them to the disaster-relief mobile lockers at the evacuation center using the most optimal transportation method.

[0473] When using this system, evacuation centers register the necessary supplies, and operators identify the storage lockers for the necessary supplies and register the jobs for transporting them to the evacuation center lockers.

[0474] In this scenario, the transport vehicle will directly pick up supplies from the storage lockers, eliminating the need for sorting and management at the disaster prevention headquarters.

[0475] In this example, at evacuation centers, supplies are deposited into mobile disaster lockers, and the evacuation center staff simply retrieve the supplies from the lockers to complete the relief supply delivery job. This eliminates the need to collect necessary supplies in the disaster area. It also prevents gaps between the amount of relief supplies and the amount of necessary supplies, thus preventing shortages or surpluses.

[0476] Local governments will no longer need to set up storage facilities and stockpile supplies in preparation for disasters that can occur at any time and in any location.

[0477] Companies can prepare and provide relief supplies from their regular inventory through a rolling stock system.

[0478] Ordinary people can support disaster-stricken areas in ways other than direct assistance, such as by acting as transporters.

[0479] The operators can set up temporary lockers in disaster-stricken areas and support the distribution of relief supplies through transportation matching. Disaster-stricken areas can also use the locker system to transport unwanted items.

[0480] [Examples of event supplies] When delivering event supplies to a specific event venue, a delivery job arises where the delivery company or the owner's truck makes multiple trips to deliver the supplies that event participants are setting up to the venue.

[0481] As a result, as shown in Figure 39, logistics are disrupted, and traffic on nearby roads increases due to vehicles heading to the event venue, causing unnecessary congestion on surrounding roads.

[0482] In contrast, by using the delivery support system shown in Figure 1, as shown in Figure 40, it becomes easy to temporarily increase and decrease storage and relay capacity when supplying goods to events, and by incorporating incidental transport by travelers, the logistics capacity for event goods can be significantly enhanced.

[0483] [Example of a vehicle matching and delivery system] In the logistics industry, systems are employed to match information between shippers (who have cargo to transport but cannot arrange a vehicle) and transportation companies (who have available trucks). However, even if the operator of a vehicle matching system can match shippers with transportation companies, it has been pointed out that irregular cargo shapes, time constraints, etc., can cause the delivery to deviate from the intended route, as shown in Figure 41.

[0484] In contrast, if the system employs a system in which the server device 1 of this system manages the locker device to construct a vehicle matching and delivery system, as shown in Figure 42, the operator of the vehicle matching and delivery system can manage the cargo and load and unload it at intermediate points along the route, thus minimizing the impact on the route.

[0485] As a result, as shown in Figure 43, the transporter can increase loading efficiency and productivity while maintaining the original route.

[0486] On the other hand, shippers will be able to flexibly set transportation conditions, enabling them to transport goods at low cost and with a low environmental impact. [Effects of the Fifth Embodiment] According to this embodiment, by extending the functions of the delivery support system shown in Figure 1 to address the above-mentioned issues, delivery support services can be provided flexibly.

[0487] The disclosure relating to the present invention described above can be summarized to at least the following:

[0488] (1) A delivery support system that supports a service in which multiple users share the delivery work of items deposited in an empty box of any of the locker devices, by communicating with a server device that discloses a delivery support platform to notify a user operating any of the data terminals that a delivery request has been entered, and a locker management server that manages the operational status of multiple lockers located at fixed points, wherein the locker management server comprises a box information registration means that links the installation coordinates of the multiple locker devices and the empty box information obtained from each locker device and registers it in a delivery support database provided by the server device, and a key information issuing means that issues key information for opening and closing the doors of the boxes of each locker device to any of the data terminals, wherein the server device distributes delivery request information that links the requester of the items left in a box of any of the multiple locker devices and the recipient who will receive the items from the box of any of the locker devices that will be the final delivery destination. A job registration means for registering the job as a delivery job in the delivery support database; a confirmation means for confirming a carrier who will undertake the shared transport of the goods awaiting delivery at any of the locker devices managed by the locker management server, based on a pass entered by a user operating one of the entered data terminals; a request notification means for notifying a delivery request to one of the data terminals operated by the user confirmed by the confirmation means; each data terminal having a viewing means for viewing coordinates that identify the locker device holding the goods and delivery information that identifies the delivery destination, which are made public on the delivery support platform; a carrier entry means for entering the delivery support platform as a carrier who will undertake the shared transport of goods awaiting delivery at any of the locker devices managed by the locker management server; a key information acquisition means for obtaining key information from the locker management server to open and close the door of any BOX of a specific locker device after receiving a delivery request notification from the request notification means of the server device; and after obtaining the key information from the locker management server, the locker management server provides the locker device in use that will be the receiving location.The system is characterized by comprising a delivery notification means that acquires information on the open / closed state of the door of an empty box in a newly placed locker device and the state of the storage or retrieval of the items, and notifies the server device of the completion of shared transport in one pass.

[0489] (2) The distance between locker devices between two points where the selected path length, which depends on the free travel actions of each user entered from each data terminal, is an arbitrary length is defined as one path.

[0490] (3) The server device is characterized by being equipped with a determination means for determining the delivery service fee to be paid to the registered user based on the attributes of the item and the length of the one pass.

[0491] (4) The server device is characterized by having a means for storing delivery records for each registered carrier.

[0492] (5) The server device is characterized by having a restriction means that determines the delivery record of each registered carrier and restricts entry onto the predetermined delivery platform.

[0493] (6) The server device is characterized by having a fee system adjustment means that dynamically changes the fee system to be paid to each carrier based on the length of a single pass and the delivery record.

[0494] (7) The server device is characterized in that, if the outbound transport to the locker device at the delivery destination specified in one pass for delivering the goods can take multiple routes, it selects the carrier that takes the shortest route.

[0495] (8) The server device is characterized by issuing delivery mile points to a data terminal operated by the carrier based on the delivery distance covered in one pass.

[0496] (9) The server device is characterized by issuing delivery mile bonus points to a data terminal operated by the carrier based on the delivery distance covered in one pass.

[0497] (10) The movement of the aforementioned one path is characterized by transportation by electric vehicles, hybrid vehicles, bicycles, walking, or trains operated by the carrier.

[0498] (11) The movement of the aforementioned 1 path is characterized by being transported by public transportation used by the carrier on their commute route.

[0499] (12) The server device is characterized in that, during a one-pass delivery operation, it acquires information from a data terminal operated by the carrier indicating whether or not the carrier is taking out the package, and displays it in an identifiable manner on the delivery support platform.

[0500] (13) The server device is characterized by comprising a calculation means for calculating a usage fee payable to a BOX administrator who operates the locker management server, and a payment means for electronically settling the usage fee calculated by the calculation means.

[0501] (14) A delivery sharing method for a delivery support system that supports a service in which multiple users share the delivery work of an item deposited in an empty box of any of the locker devices, by communicating with a server device that discloses a delivery support platform for notifying a user operating any of the data terminals that a delivery request has been entered, and a locker management server that manages the operational status of multiple lockers located at fixed points, wherein the locker management server comprises a box information registration step of registering the installation coordinates of the multiple locker devices and the empty box information obtained from each locker device in a delivery support database provided by the server device, and a key information issuance step of issuing key information for opening and closing the door of the box of each locker device to any of the data terminals, wherein the server device communicates with a requester of the item left in a box of any of the multiple locker devices and a recipient who will receive the item from the box of any of the locker devices that will be the final delivery destination. A job registration step in which delivery request information linked to and is registered as a delivery job in the delivery support database; a confirmation step in which a carrier who will undertake the shared transport of the items awaiting delivery at any of the locker devices managed by the locker management server is confirmed based on a pass entered by a user operating one of the entered data terminals; a request notification step in which the delivery request is notified to one of the data terminals operated by the user confirmed in the confirmation step; a viewing step in which each data terminal views the coordinates that identify the locker device holding the items that are publicly available on the delivery support platform and the delivery information that identifies the delivery destination; a carrier entry step in which the carrier enters the delivery support platform as a carrier who will undertake the shared transport of items awaiting delivery at any of the locker devices managed by the locker management server; a key information acquisition step in which, after receiving a delivery request notification from the server device in the request notification step, key information to open and close the door of one of the boxes of a specific locker device from the locker management server; and after obtaining the key information from the locker management server,The system is characterized by comprising a delivery notification step that acquires information from the locker management server regarding the open / closed state of the doors of the locker unit currently in use and the locker unit to which the goods will be newly deposited, as well as the status of the goods being stored or retrieved, and notifies the server unit of the completion of the shared transport in one pass.

[0502] (15) A delivery support system that enables communication between a first data terminal operated by a first user who deposits luggage into any BOX of any of the locker devices via a predetermined communication medium, a server device that publishes a delivery request for the luggage deposited into any BOX of any of the multiple locker devices on a delivery support platform, and a plurality of second data terminals operated by a plurality of second users who enter a delivery job to the delivery support platform published by the server device, wherein the server device is configured to control a support process that sequentially notifies each second data terminal operated by the second user of instructions to complete a delivery job in which a plurality of second users sequentially link deliveries using their own delivery means, each using a single path with different delivery distances, on a transport route where a plurality of locker devices that can be specified by a third user to receive the luggage from the locker device into which the luggage was deposited, to a locker device that can be specified by the third user.

[0503] (16) A delivery support system comprising: multiple data terminals operated by multiple users who perform delivery work on items deposited in empty boxes of any of the locker devices via a predetermined communication medium; a server device that discloses a delivery support platform for notifying users operating any of the data terminals that a delivery request has been entered; and a locker management server that manages the operational status of multiple lockers located at fixed points, wherein the server device is configured to store and manage the progress of the item transport job while relaying communication with any of the data terminals operated by multiple users who, at their own convenience and traveling any distance using various means of transportation, perform delivery work on items deposited in empty boxes of any of the locker devices via the delivery support platform.

[0504] (17) A delivery support system that supports a service in which multiple users share the delivery work of items deposited in an empty box of any locker device, an empty space in any automated warehouse, or a managed space owned by a person from any delivery person, by communicating with a predetermined communication medium, a server device that discloses a delivery support platform for notifying a user operating any data terminal that a delivery request has been entered, and a locker management server that manages the operating status of multiple locker devices, multiple empty spaces, and multiple managed spaces, wherein the server device comprises a delivery type schedule management means for managing the delivery schedule of items using an empty box of any locker device, an empty space in any automated warehouse, or a managed space owned by a person from any delivery person, based on the delivery type.

[0505] (18) The delivery method is characterized by including a first delivery method in which goods are delivered to a destination via a plurality of locker devices; a second delivery method in which goods are delivered to a destination via empty spaces in a plurality of automated warehouses; a third delivery method in which goods are delivered to a destination via managed spaces in a plurality of stores or a plurality of private homes managed by a person; a fourth delivery method which combines the first delivery method and the second delivery method; a fifth delivery method which combines the first delivery method and the third delivery method; and a sixth delivery method which combines the first delivery method, the second delivery method and the third delivery method.

[0506] (19) The management space owned by the person is characterized in that it is composed of surplus space.

[0507] (20) The surplus space includes a first vacant space in the office warehouse and a second vacant space available for use in a private residence, and is characterized in that the first and second vacant spaces are equipped with a function to electrically control locking / unlocking.

[0508] (21) The server device is characterized by managing the locking and unlocking of the first and second empty spaces in real time.

[0509] (22) The first to third delivery methods described above are characterized in that they also include relay transport using only manned warehouses and relay transport using only automated warehouses. [Industrial applicability]

[0510] Furthermore, in accordance with Article 571 of the Commercial Code, the consignor (transport requester) is required to issue a shipping label upon the carrier's request. However, in the delivery support system, a system can be adopted in which the CPU 13 of server device 1 is entrusted with the document issuance procedures required during each user registration, and server device 1 issues those documents.

[0511] Furthermore, under Article 575 of the Commercial Code, carriers are liable for damages for loss, damage, or delay of goods unless they can prove that they exercised due care in receiving, storing, and delivering the goods. Therefore, a system that incorporates insurance for transportation may be adopted.

[0512] Furthermore, in accordance with Article 572 of the Commercial Code, when a consignor (transport requester) requests the transport of dangerous goods, they must notify the carrier of the name, nature, etc. of the goods. Therefore, the server device 1 can address this by providing a field in the delivery job management table (not shown), which manages packages entered into the delivery support database 14, that allows the carrier to input the name, nature, etc. of the goods.

[0513] Furthermore, if a carrier travels a distance of, for example, more than 500 km from point A (Osaka Itami Airport) to point B (Hokkaido Chitose Airport), there is a very high probability that they will return from point B to point A. In order to request a single-pass delivery for the carrier's return journey, a function may be incorporated to track their movement range and quickly issue delivery requests from point B to point A. In addition, a function may be incorporated to make such delivery possibilities public on the platform.

[0514] In the above embodiment, while the configuration and functions of a system in which the person instructed by the system does not bear the transportation costs when performing one-pass transportation have been described in detail, a configuration in which the person instructed by the system bears the costs may also be incorporated, allowing for flexibility in bearing all or part of the transportation costs in relation to the payment from the system, and the server device 1 may manage the fee structure so that the system that bears the costs and the system that does not bear the costs operate in parallel. [Explanation of symbols]

[0515] 1 Server device 1A Delivery Support Platform 3-1~3-N First data terminal 4-1~4-N Second data terminal 5-1~5-N Third data terminal 100 Locker Management Server L1~LN Rocker Device

Claims

1. A delivery support system that supports a service in which multiple users share the task of delivering items deposited in the empty boxes of any of the locker devices, by communicating via a predetermined communication medium with multiple data terminals operated by users who perform delivery or movement tasks for items deposited in the empty boxes of any of the locker devices, a server device that discloses a delivery support platform to notify users operating any of the data terminals that a delivery request has been entered, and a locker management server that manages the operational status of multiple lockers located at fixed points, The aforementioned locker management server, A box information registration means that links the installation coordinates of multiple locker devices with empty box information obtained from each locker device and registers this information in a delivery support database provided by the server device. A key information issuing means that issues key information to any data terminal for opening and closing the doors of the BOXes of each locker device, Equipped with, The server device is A job registration means that registers delivery request information, which links the requester of the item left in one of the boxes of each locker device with the recipient who will receive the item from the box of one of the locker devices that will be the final delivery destination, as a delivery job in the delivery support database. A confirmation means for confirming, based on a single pass entered by a user operating one of the entered data terminals, the carrier who is responsible for the shared transport of the goods awaiting delivery at any of the locker devices managed by the locker management server, The aforementioned confirmation means notifies a delivery request to any data terminal operated by the user whose confirmation has been made, Each data terminal is: A viewing means for viewing the coordinates that identify the locker device holding the item, which is made public on the aforementioned delivery support platform, and delivery information that identifies the delivery destination. A carrier entry means for registering with the delivery support platform as a carrier who undertakes the shared transport of items awaiting delivery at any of the locker devices managed by the locker management server, After receiving a delivery request notification from the request notification means of the server device, a key information acquisition means obtains key information from the locker management server to open and close the door of one of the boxes of a specific locker device. After obtaining the key information from the locker management server, the delivery notification means obtains from the locker management server the open / closed status of the doors of the locker unit in use to receive the goods and the empty locker unit to be newly deposited, as well as the status of the goods being stored or retrieved, and notifies the server unit of the completion of the shared transport in one pass. A delivery support system characterized by having the following features.

2. The delivery support system according to claim 1, characterized in that the distance between locker devices located between two points, where the selected path length is an arbitrary length, is defined as one path, depending on the free travel actions of each user entered from each data terminal.

3. The server device is The delivery support system according to claim 1, characterized by providing a determination means for determining the delivery service fee payable to a user who has entered the service, based on the attributes of the item and the length of the one-pass service.

4. The server device is The delivery support system according to claim 1, characterized in that it includes a means for storing delivery records for each registered carrier.

5. The server device is The delivery support system according to claim 1, characterized in that it includes a restriction means for determining the delivery record of each registered carrier and restricting their entry onto the predetermined delivery platform.

6. The server device is The delivery support system according to claim 1, characterized by comprising a fee structure adjustment means for dynamically changing the fee structure paid to each carrier based on the length of a single pass and delivery performance.

7. The server device is The delivery support system according to claim 1, characterized in that, when the outbound transport of the goods to the locker device at the designated delivery destination can take multiple routes, the system selects the carrier that takes the shortest route.

8. The server device is The delivery support system according to claim 1, characterized in that it issues delivery mile points to a data terminal operated by the carrier based on the delivery distance covered in one pass.

9. The server device is The delivery support system according to claim 1, characterized in that it issues delivery mile bonus points to a data terminal operated by the carrier based on the delivery distance covered in one pass.

10. The delivery support system according to claim 1, characterized in that the movement of the aforementioned one path is transported by an electric vehicle, hybrid vehicle, bicycle, on foot, or by train operated by a transporter.

11. The delivery support system according to claim 1, characterized in that the movement of the aforementioned 1 path is transported by public transportation used by the carrier on their commute route.

12. The server device is The delivery support system according to claim 1, further comprising a tracking display means that, during a one-pass delivery operation, obtains information from a data terminal operated by the carrier indicating whether or not the carrier is currently taking out the package, and displays this information in an identifiable manner on the delivery support platform.

13. The server device is A calculation means for calculating the usage fee payable to the BOX administrator who operates the locker management server, The delivery support system according to claim 1, further comprising a payment means for electronically settling the usage fee calculated by the calculation means.

14. A delivery sharing method for a delivery support system that supports a service in which multiple users share the delivery work of items deposited in an empty box of any of the locker devices, by communicating via a predetermined communication medium between multiple data terminals operated by users who perform delivery work or movement of items deposited in an empty box of any of the locker devices, a server device that discloses a delivery support platform for notifying users operating any of the data terminals that a delivery request has been entered, and a locker management server that manages the operating status of multiple lockers located at fixed points, The aforementioned locker management server, A box information registration step involves linking the installation coordinates of multiple locker devices with empty box information obtained from each locker device and registering this information in a delivery support database provided by the server device. The system includes a key information issuance step which issues key information to any data terminal for opening and closing the doors of the BOXes of each locker device, The server device is A job registration step involves registering delivery request information, which links the requester of the item being held in one of the boxes of the multiple locker devices, with the recipient who will receive the item from the box of one of the locker devices that will be the final delivery destination, as a delivery job in the delivery support database. A confirmation step in which the carrier who undertakes the shared transport of the goods awaiting delivery at any of the locker devices managed by the locker management server is determined based on a pass entered by a user operating any of the entered data terminals, The aforementioned confirmation step includes a request notification step that notifies a delivery request to any data terminal operated by the user who has confirmed the delivery request, Each data terminal is: A browsing step involves viewing the coordinates that identify the locker device currently holding the item, and the delivery information that identifies the delivery destination, both of which are made public on the aforementioned delivery support platform. A carrier entry step in which a carrier registers with the delivery support platform as a carrier who undertakes the shared transport of items awaiting delivery at any of the locker devices managed by the aforementioned locker management server, After receiving a delivery request notification from the server device in the request notification step, the key information acquisition step involves obtaining key information from the locker management server to open and close the door of one of the boxes of a specific locker device. A delivery sharing method for a delivery support system, characterized by comprising: a delivery notification step, which involves obtaining key information from the locker management server, obtaining information from the locker management server regarding the open / closed state of the doors of the locker unit in use to receive the goods and the empty locker unit to be newly deposited, as well as the status of the goods being stored or taken out, and notifying the server unit of the completion of the shared transport in one pass.

15. A delivery support system that enables communication between a first data terminal operated by a first user who deposits luggage into any box of any of the locker devices via a predetermined communication medium, a server device that publishes delivery requests for luggage deposited into any box of any of the multiple locker devices on a delivery support platform, and a plurality of second data terminals operated by a plurality of second users who enter delivery jobs to the delivery support platform published by the server device, The server device is A delivery support system characterized by having a configuration that controls a support process that sequentially notifies each second data terminal operated by the second user of instructions to complete a delivery job in which multiple second users sequentially link deliveries using their own delivery means, one pass with different delivery distances, on a transport route where multiple locker devices that can be designated by a third user to receive the aforementioned packages from the locker devices into which the aforementioned packages have been deposited, and deliveries are sequentially linked, and deliveries are made to the locker devices that can be designated by the third user.

16. A delivery support system in which multiple data terminals operated by users who perform delivery or movement of items deposited in empty boxes of any locker device communicate via a predetermined communication medium, a server device that discloses a delivery support platform to notify users operating any of the data terminals that a delivery request has been entered, and a locker management server that manages the operational status of multiple lockers located at fixed points, The server device is A delivery support system characterized by having a configuration that stores and manages the progress of the goods transport job, while relaying communication with data terminals operated by multiple users who, at their own convenience and traveling any distance using various means of transportation, are transporting the goods deposited in an empty box of any locker device via the delivery support platform.

17. A delivery support system that supports a service in which multiple users share the delivery work of items deposited into empty boxes of any locker device, empty spaces in any automated warehouse, or managed spaces owned by a person, via a predetermined communication medium, multiple data terminals operated by multiple users who perform delivery work on items deposited into empty boxes of any locker device, empty spaces in any automated warehouse, or managed spaces owned by a person, via a predetermined communication medium, a server device that discloses a delivery support platform to notify users operating any data terminal that a delivery request has been entered, and a locker management server that manages the operational status of multiple locker devices, multiple empty spaces, and multiple managed spaces, The server device is A delivery support system characterized by comprising a delivery type-specific schedule management means for managing the delivery schedule of the aforementioned items, which utilize empty boxes in any locker device, empty space in any automated warehouse, or a managed space owned by a person, based on the delivery type.

18. The aforementioned delivery method is, A first delivery method in which goods are delivered to a destination via multiple locker devices, A second delivery method involves delivering goods to their destination via available space in multiple automated warehouses, A third delivery method involves delivering goods to their destination via managed spaces in multiple stores or private homes where goods are managed by staff, A fourth delivery method which combines the first delivery method and the second delivery method, A fifth delivery method is a combination of the first delivery method and the third delivery method, The delivery support system according to claim 17, characterized in that it includes a sixth delivery mode which is a combination of the first delivery mode, the second delivery mode, and the third delivery mode.

19. The delivery support system according to claim 17, characterized in that the manned management space is composed of surplus space.

20. The delivery support system according to claim 19, characterized in that the surplus space includes a first vacant space in an office warehouse and a second vacant space available in a private residence, and the first and second vacant spaces are equipped with a function to electrically manage locking / unlocking.

21. The delivery support system according to claim 20, characterized in that the server device manages the locking and unlocking of the first and second available spaces in real time.

22. The delivery support system according to claim 18, characterized in that the first to third delivery modes also include relay transport using only manned facilities and relay transport using only automated warehouses.

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