Information processing device, information processing method, and information processing program

Abstract

To improve the usability of messaging apps for tourists visiting Japan. [Solution] The information processing device according to the present invention comprises a reception unit, a first management unit, a second management unit, and a provision unit. The reception unit receives user accounts, including accounts for tourists visiting Japan and accounts for residents of Japan, and receives user account setting registration requests and user information related to user accounts in a messaging application. The first management unit manages the accounts for tourists visiting Japan received by the reception unit. The second management unit manages the accounts for residents of Japan received by the reception unit. The provision unit provides a message screen for sending and receiving messages in a messaging application, and includes an operation unit that operates an application selected based on user information related to the accounts for tourists visiting Japan.

Description

Technical Field

[0001] The present invention relates to an information processing apparatus, an information processing method, and an information processing program.

Background Art

[0002] Conventionally, a message application may require registration of a mobile phone number when used. As a result, users of the message application can receive various services after identity verification based on customer information including the phone number of the mobile phone contract with a mobile carrier (for example, see Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Here, the message application is used by many Japanese residents and business operators conducting business such as store operations in Japan, and is also useful as a means for obtaining information on Japanese travel for travelers visiting Japan. However, setting up an account that requires input of a phone number that can be used in Japan is necessary for using the message application, which is difficult for travelers visiting Japan. Thus, there is room for improvement in the use of the message application by travelers visiting Japan in the prior art.

[0005] The present invention has been made in view of the above, and an object thereof is to provide an information processing apparatus, an information processing method, and an information processing program capable of improving the convenience of using a message application by travelers visiting Japan.

Means for Solving the Problems

[0006] To solve the above-mentioned problems and achieve the objective, the information processing device according to the present invention comprises a reception unit, a first management unit, a second management unit, and a provision unit. The reception unit receives user accounts, including accounts for tourists visiting Japan and accounts for residents of Japan, and receives user account setting registration requests and user information related to user accounts in a messaging application. The first management unit manages the accounts for tourists visiting Japan received by the reception unit. The second management unit manages the accounts for residents of Japan received by the reception unit. The provision unit provides a message screen for sending and receiving messages in a messaging application, and includes an operation unit that runs an application selected based on user information related to the accounts for tourists visiting Japan. [Effects of the Invention]

[0007] According to the present invention, the convenience of messaging apps for tourists visiting Japan can be improved. [Brief explanation of the drawing]

[0008] [Figure 1] Figure 1 shows an example of information processing according to the embodiment. [Figure 2] Figure 2 is a block diagram showing an example configuration of an information processing device according to the embodiment. [Figure 3] Figure 3 shows an example of an account for visitors to Japan and user information related to the account for visitors to Japan according to the embodiment. [Figure 4] Figure 4 shows an example of a Japanese resident account and user information related to the Japanese resident account according to the embodiment. [Figure 5] Figure 5 is a flowchart showing an example of the processing procedure for the provision process according to the embodiment. [Figure 6] Figure 6 is a hardware configuration diagram showing an example of a computer that implements the functions of the information processing device according to the embodiment. [Modes for carrying out the invention]

[0009] The following describes in detail, with reference to the drawings, the embodiments for implementing the information processing device, information processing method, and information processing program relating to this application (hereinafter referred to as "embodiments"). However, these embodiments do not limit the information processing device, information processing method, and information processing program relating to this application.

[0010] [Embodiment] [1. Information Processing] First, an example of information processing according to the embodiment will be described using Figure 1. Figure 1 is a diagram showing an example of information processing according to the embodiment. The information processing according to the embodiment is realized by the information processing device 1 shown in Figure 1.

[0011] The information processing device 1 shown in Figure 1 is an information processing device that provides various applications in response to download requests for various applications and manages user accounts for various applications. The information processing device 1 is implemented, for example, by a cloud system or a server.

[0012] The user terminal 100 shown in Figure 1 is a terminal device owned by user U. User U is, for example, a foreign visitor who has come to Japan from a foreign country for sightseeing or other travel. Although Figure 1 illustrates the case where user terminal 100 is a smartphone, user terminal 100 may be other devices such as a PC (Personal computer). User terminal 100 can be connected to network N by wired or wireless connection and can connect to information processing device 1 via network N. Network N is, for example, a network such as the Internet, WAN (Wide Area Network), or LAN (Local Area Network).

[0013] Here, on devices such as smartphones, messaging applications are used to send and receive messages such as text. Furthermore, messaging applications may have business accounts opened by service providers or other businesses. These business accounts are sometimes called official accounts. The messaging screen of such official accounts may have an operation section for running applications created using a predetermined method (hereinafter referred to as "mini-apps"). Examples of predetermined methods include APIs (Application Programming Interfaces), SDKs (Software Development Kits), and other modules.

[0014] For example, as shown in Figure 1, the message screen MG for an official account includes a sending / receiving area M1 where messages can be sent and received with the business operator associated with the official account, and a menu area M2 where an operation unit MB for running a mini-application is displayed. The operation unit MB can be used to launch and run a mini-application, for example, by touching the operation unit MB. Multiple operation units MB can be provided to support multiple mini-applications with different functions.

[0015] Mini-apps can be applications with various functions, such as searching for restaurants, tourist attractions, transportation options to destinations, hotels and inns, searching for and booking accommodations, searching for and displaying news, and displaying weather forecasts.

[0016] In this way, by using messaging apps, users can send and receive messages with other users of the messaging app, send and receive messages with businesses associated with official accounts through the official account's messaging screen (MG), and use various functions through mini-apps. Furthermore, for tourists visiting Japan, using messaging apps is highly convenient when traveling in Japan.

[0017] On the one hand, when using the messaging app, it is necessary to register a user account. For the registration of this user account, the registration of a phone number such as a mobile phone that can be used in Japan may be set as an essential setting item. In this case, there is almost no problem for Japanese residents, but for Japanese tourists staying for several days to about a few weeks, they may not own a phone number such as a mobile phone number that can be used in Japan, and they may not be able to use the messaging app.

[0018] Therefore, in the information processing according to the embodiment, by managing the account for Japanese tourists separately from the account for Japanese residents, Japanese tourists can also easily use the messaging app, making their trip to Japan more enjoyable.

[0019] Specifically, as shown in FIG. 1, first, the user U, who is a Japanese tourist, downloads and installs the messaging app on the user terminal 100 (step S1). The user U starts the messaging app installed on the user terminal 100, inputs the setting items and user information for obtaining an account for Japanese tourists, and transmits them to the information processing device 1 (step S2). The information processing device 1 receives and registers the setting items and user information, and issues an account for Japanese tourists (step S3).

[0020] The essential setting items for obtaining an account for Japanese tourists may include an email address but not a phone number such as a mobile phone that can be used in Japan. On the other hand, the essential setting items for obtaining an account for Japanese residents may include a phone number such as a mobile phone that can be used in Japan.

[0021] In addition, the user information of Japanese tourists transmitted to the information processing device 1 when obtaining an account for Japanese tourists may include, for example, the country of origin of the user U, the language normally used by the user U (such as English, Chinese, Korean, etc.), information regarding the religion believed by the user U (for example, whether halal accommodation is required), the tourist destinations planned to be visited, the types of meals desired, and other information.

[0022] User U obtains an account for visitors to Japan issued by the information processing device 1 (step S4). This allows User U to start using the messaging app. The information processing device 1 provides User U, who has obtained an account for visitors to Japan, with a message screen MG including a mini-app (step S5).

[0023] User U can use official accounts set up by businesses such as service providers. Figure 1 shows the message screen MG for sending and receiving messages with businesses that have set up official accounts.

[0024] The information processing device 1 can select a mini-application based on user information related to a user account for a visitor to Japan, and provide a message screen MG that includes an operation unit MB for running the mini-application. The menu area M2 of the message screen MG displays multiple operation units MB for running each mini-application.

[0025] For example, for a user U who has set English as their default language, the information processing device 1 can select a mini-application that supports English input and display, and display the operation unit MB for running that mini-application on the message screen MG.

[0026] Furthermore, the mini-app may include a search app for visitors to Japan that extracts search results based on user information related to the visitor's account. For example, for a user U who requires halal-friendly options, the information processing device 1 can select a restaurant search app that can search for halal-friendly restaurants and display the operation unit MB for running the restaurant search app on the message screen MG.

[0027] Furthermore, the information processing device 1 can limit the recipients of messages based on user information related to the account for tourists visiting Japan. For example, for user U, who has set English as their default language, the information processing device 1 can display the message screen MG only to official accounts that allow messaging in English. This allows user U to make reservations, for example, at restaurants, without having to check whether or not English is available.

[0028] Furthermore, the information processing device 1 can set and manage the expiration dates of accounts for visitors to Japan. Accounts for visitors to Japan that do not have a phone number set are expected to be used for a short period of time, such as a few days to a few weeks. Therefore, the information processing device 1 can set an expiration date to limit the use of the messaging app to a short period. After the expiration date, the information processing device 1 may automatically delete the set visitor account, or it may stop the use of the messaging app while retaining the visitor account and user information.

[0029] Furthermore, mini-apps can include news display apps. These apps can display news tailored to the user's information, such as their country of origin, language of use, and destination in Japan. The news can include current events, weather (weather at the destination on the day of visit), and traffic information (traffic information along the route to the destination).

[0030] Furthermore, the information processing device 1 can select multiple mini-applications based on user information related to the account for visitors to Japan, and display the selected information on the message screen MG via each mini-application. For example, in a mini-application related to tax-free procedures, the message screen MG can display the tax-free amount, a field for user U to enter notes, and the tax-free procedure document. The mini-application related to tax-free procedures can also be linked with an application related to payment services. In addition, in a mini-application that displays a personal identification screen based on a passport, the personal identification screen can be displayed on the message screen MG. The personal identification on the personal identification screen can be, for example, guaranteed by the business operator related to the official account. Passport information can also be registered when obtaining an account for visitors to Japan. By registering passport information as user information, the mini-application that displays the personal identification screen can include a function to indicate that the passport has been verified. Furthermore, in a taxi dispatch application, foreign language displays can be shown on the message screen MG. Furthermore, in an application that displays advertisements for visitors to Japan, advertisements for visitors to Japan can be displayed on the message screen MG.

[0031] Furthermore, multiple mini-apps can be linked together through their settings, and the results can be displayed on the message screen (MG). For example, if you set a tourist destination you plan to visit and your desired date and time of visit in a mini-app, the route search mini-app can automatically search for a route and display it on the message screen (MG). Additionally, the restaurant search app can search for a suitable restaurant for lunch or dinner and automatically display the restaurant's location, photos, menu, and route from your current location on the message screen (MG).

[0032] Messages displayed on the MG screen by a mini-app can be shown on the mini-app's startup screen, or they can be shown as messages from the carrier in the sending / receiving area M1.

[0033] In this way, the information processing device 1 registers accounts for visitors to Japan and user information related to those accounts, and enables visitors to Japan to use the messaging app. The information processing device 1 then displays an operation unit MB on the message screen MG of the messaging app on the user terminal 100, which operates a mini-app selected based on the user information. User U, who is a visitor to Japan, can use the messaging app to obtain various information, make reservations for accommodations and restaurants, and make other use of the messaging app for their trip to Japan. In this way, the information processing device 1 can improve the convenience of the messaging app for visitors to Japan.

[0034] [2. Information Processing Devices] Next, an example of the configuration of the information processing device 1 according to the embodiment will be described using Figure 2. Figure 2 is a block diagram showing an example of the configuration of the information processing device 1 according to the embodiment. As shown in Figure 2, the information processing device 1 comprises a communication unit 2, a storage unit 3, and a control unit 4. The information processing device 1 may also have an input unit (for example, a keyboard or mouse) that accepts various operations from an administrator or other user of the information processing device 1, and a display unit (for example, a liquid crystal display) for displaying various information.

[0035] The communication unit 2 is implemented, for example, by a NIC (Network Interface Card). The communication unit 2 is connected to a communication network such as 4G (4th Generation) or 5G (5th Generation) by wire or wireless connection, and transmits and receives information to and from each of the user terminals 100, etc., via the communication network.

[0036] The storage unit 3 is implemented by, for example, semiconductor memory elements such as RAM (Random Access Memory) and flash memory, or by storage devices such as hard disks and optical discs. The storage unit 3 includes a business information storage unit 31 and a user information storage unit 32. The user information storage unit 32 includes an area 321 for tourists visiting Japan and an area 322 for residents of Japan.

[0037] The business information storage unit 31 stores the business account of a business that opens an official account in the messaging app, as well as business information related to that business account.

[0038] The area 321 for visitors to Japan in the user information storage unit 32 stores visitor accounts and user information related to those visitor accounts. The area 322 for Japanese residents in the user information storage unit 322 stores Japanese resident accounts and user information related to those accounts.

[0039] Figure 3 shows an example of an account for visitors to Japan and the user information associated with that account. Figure 4 shows an example of an account for residents of Japan and the user information associated with that account. For accounts for visitors to Japan, an email address is a required setting, but a telephone number is not. On the other hand, for accounts for residents of Japan, both a telephone number and an email address are required settings.

[0040] Please note that "visitors to Japan" primarily refers to foreigners who come to Japan on vacation. "Residents of Japan" includes both Japanese and foreign nationals residing in Japan.

[0041] Next, the control unit 4 will be described. The control unit 4 is a controller and is realized by executing various programs (corresponding to an example of an information processing program) stored in the memory device inside the information processing device 1 using RAM as the working area, for example, by a CPU (Central Processing Unit) or MPU (Micro Processing Unit). The control unit 4 is also a controller and is realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or FPGA (Field Programmable Gate Array).

[0042] As shown in Figure 2, the control unit 4 comprises a reception unit 41, a management unit 42, and a supply unit 43, and realizes or executes the information processing functions and operations described below. Note that the internal configuration of the control unit 4 is not limited to the configuration shown in Figure 2, and other configurations are also possible as long as they perform the information processing described later. Furthermore, the connection relationships of the various processing units in the control unit 4 are not limited to the connection relationships shown in Figure 2, and other connection relationships are also possible.

[0043] The reception unit 41 receives user accounts, including accounts for tourists visiting Japan and accounts for residents of Japan, as well as user account setup registration requests and user information related to the user accounts in the messaging application.

[0044] Specifically, user U enters the settings and user information for registering a user account on the initial setup screen of the messaging app. After completing the input, user U sends the settings and user information for account registration to the information processing device 1 to request registration. The receiving unit 41 receives the registration request, which includes the settings for account registration along with the user information. If the receiving unit 41 finds that the user account settings and user information related to the registration request satisfy the requirements for issuing a user account, it registers (saves) the user account and the user information related to the user account in the user information storage unit 32.

[0045] If user U is a tourist visiting Japan, the reception unit 41 registers the user account as a tourist account and user information related to the tourist account in the area 321 for tourists visiting Japan. If user U is a resident of Japan, the reception unit 41 registers the user account as a resident account and user information related to the resident account in the area 322 for residents of Japan. If the user account settings and user information related to the setting registration request do not satisfy the requirements for issuing a user account, the reception unit 41 sends an error message to the user terminal 100 indicating that the user account cannot be issued.

[0046] The management unit 42 comprises a first management unit 421 that manages accounts for tourists visiting Japan received by the reception unit 41, and a second management unit 422 that manages accounts for Japanese residents received by the reception unit 41. Since accounts for tourists visiting Japan are managed by the first management unit 421 and accounts for Japanese residents are managed by the second management unit 422, accounts for tourists visiting Japan and accounts for Japanese residents are managed separately.

[0047] Therefore, for example, the first management unit 421 can set an expiration date for the inbound tourist account, keep the inbound tourist account active until the expiration date arrives, and then disable the inbound tourist account or stop the use of the messaging app once the expiration date has passed.

[0048] The provisioning unit 43 provides a message screen MG for sending and receiving messages in a messaging application, and includes an operation unit MB that runs an application (mini-app) selected based on user information related to an account for tourists visiting Japan.

[0049] The service provider 43 can limit the recipients of messages sent and received based on user information related to the inbound tourist account. The service provider 43 can also display news on the message screen MG (e.g., the sending / receiving area M1) based on user information related to the inbound tourist account. Furthermore, the service provider 43 can select multiple mini-applications based on user information related to the inbound tourist account and display the selected information on the message screen MG (e.g., the sending / receiving area M1) via the mini-applications.

[0050] [3. Processing Flow] Next, the processing procedure executed by the information processing device 1 according to the embodiment will be described using Figure 5. Figure 5 is a flowchart showing an example of the processing procedure for the provisioning process according to the embodiment. The processing described below is repeatedly executed by the information processing device 1 at a predetermined cycle.

[0051] As shown in Figure 5, the information processing device 1 first receives a user account setting registration request and user information, including an account for visitors to Japan and an account for residents of Japan, transmitted from user terminal 100 of user U (step S101). Next, the information processing device 1 performs individual management of the accounts for visitors to Japan and residents of Japan (step S102). Then, the information processing device 1 provides a message screen MG including an operation unit MB for running an application (mini-app) selected based on the user information related to the account for visitors to Japan (step S103), and terminates the process.

[0052] [4. Variations] In the embodiment described above, the message screen MG is a message screen MG for sending and receiving messages with a business account of a business operator established in the messaging application, but it is not limited to this. In other words, the type of user account is not limited as long as the message screen MG includes a message sending and receiving area M1 and a menu area M2 where the operation unit MB is displayed.

[0053] [5. Effects] The information processing device 1 according to this embodiment includes a reception unit 41 that receives user account setting registration requests and user information related to user accounts in a messaging application, including user accounts for tourists visiting Japan and accounts for residents of Japan; a first management unit 421 that manages user accounts for tourists visiting Japan received by the reception unit 41; a second management unit 422 that manages user accounts for residents of Japan received by the reception unit 41; and a providing unit 43 that provides a message screen MG for sending and receiving messages in a messaging application, which includes an operation unit MB that operates an application selected based on user information related to user accounts for tourists visiting Japan.

[0054] As a result, accounts for visitors to Japan are managed by the first management unit 421, and accounts for Japanese residents are managed individually by the second management unit 422, allowing for different user account settings for visitors to Japan and Japanese residents. The message screen MG for visitors to Japan displays an operation unit MB that runs an application (mini-app) selected based on the user information for the visitor's account. Therefore, visitors to Japan can easily obtain useful information for their trip to Japan using a single messaging app, thereby enhancing their enjoyment of their trip. Consequently, the information processing device 1 can improve the convenience of messaging apps for visitors to Japan.

[0055] Furthermore, the Message Screen MG is a message screen MG used to send and receive messages between a business account created by a business within the messaging app. This allows businesses to have tourists visiting Japan use their mini-apps through their own business account (official account). For example, businesses can then capture the preferences of tourists visiting Japan from the mini-app usage history, making it easier to collect data that can be used to improve their business, such as providing better services. In particular, since many tourists visit Japan repeatedly, it is possible to continuously capture the preferences of tourists visiting Japan.

[0056] Furthermore, the required settings for setting up an account for visitors to Japan include an email address but do not include a phone number, while the required settings for setting up an account for residents of Japan include a phone number. This allows visitors to Japan to easily use the messaging app by simply registering an email address, even if they do not own a phone number that can be used in Japan.

[0057] Furthermore, the application (mini-app) includes a search app for visitors to Japan that extracts search results based on user information related to their visitor account. This means that, for example, if a visitor wants to find a restaurant that offers halal-friendly meals, halal-friendly restaurants will be automatically extracted, allowing visitors to easily obtain information that suits their needs.

[0058] Furthermore, the service provider 43 limits the recipients of messages based on user information related to the inbound tourist account. This allows, for example, if an inbound tourist with an inbound tourist account wishes to exchange messages in English, the service provider 43 to limit the sending and receiving of messages via the mini-app to only restaurants that offer English-language support, such as when making reservations with restaurants.

[0059] Furthermore, the First Management Unit 421 sets and manages the expiration dates of accounts for visitors to Japan. This ensures that even though visitors can easily obtain accounts, their use is limited to short periods.

[0060] Furthermore, the provision unit 43 displays news on the message screen MG based on user information related to the account for visitors to Japan. This allows visitors to Japan to easily obtain useful information for their trip to Japan without having to actively operate the user terminal 100 to obtain, for example, weather or traffic information for their destination, by displaying news interactively in the transmission / reception area M1 of the message screen MG.

[0061] Furthermore, the service provider 43 selects multiple applications (mini-apps) based on user information related to the inbound tourist account and displays the selected information on the message screen MG via each application. These multiple applications include an application for tax-free procedures, an application for displaying a personal identification screen based on a passport, an application for taxi dispatch, or an application for displaying advertisements for inbound tourists. As a result, the service provider 43 can automatically select mini-apps appropriate for inbound tourists related to the inbound tourist account and display the selected information on the message screen MG via each mini-app.

[0062] By any or a combination of the above-described processes, the information processing device according to the present invention can improve the convenience of messaging apps for tourists visiting Japan.

[0063] [6. Hardware Configuration] Furthermore, the information processing device 1 according to the above embodiment is realized by a computer 1000 having a configuration such as that shown in Figure 6. Figure 6 is a hardware configuration diagram showing an example of a computer that realizes the functions of the information processing device according to the embodiment. The computer 1000 has a CPU 1100, RAM 1200, ROM 1300, HDD 1400, communication interface (I / F) 1500, input / output interface (I / F) 1600, and media interface (I / F) 1700.

[0064] The CPU 1100 operates based on programs stored in the ROM 1300 or HDD 1400, controlling various components. The ROM 1300 stores boot programs executed by the CPU 1100 when the computer 1000 starts up, as well as programs that depend on the computer 1000's hardware.

[0065] The HDD1400 stores programs executed by the CPU1100, as well as data used by such programs. The communication interface1500 receives data from other devices via the network (communication network) N and sends it to the CPU1100, and transmits data generated by the CPU1100 to other devices via the network N.

[0066] The CPU 1100 controls output devices such as displays and printers, and input devices such as keyboards and mice (in Figure 6, output devices and input devices are collectively referred to as "input / output devices") via the input / output interface 1600. The CPU 1100 acquires data from input devices via the input / output interface 1600. The CPU 1100 also outputs the generated data to output devices via the input / output interface 1600.

[0067] The media interface 1700 reads a program or data stored in the recording medium 1800 and provides it to the CPU 1100 via the RAM 1200. The CPU 1100 loads the program from the recording medium 1800 onto the RAM 1200 via the media interface 1700 and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase Change Rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory.

[0068] For example, when the computer 1000 functions as an information processing device according to the embodiment, the CPU 1100 of the computer 1000 realizes the functions of the control unit 4 by executing programs loaded on the RAM 1200. The CPU 1100 of the computer 1000 reads and executes these programs from the recording medium 1800, but as another example, these programs may be obtained from other devices via the network N.

[0069] [7. Other] Although embodiments of the present invention have been described above, the present invention is not limited by the content of these embodiments. Furthermore, the aforementioned components include those that can be easily conceived by those skilled in the art, those that are substantially the same, and those that fall within the so-called equivalent range. Moreover, the aforementioned components can be combined as appropriate. Furthermore, various omissions, substitutions, or modifications of the components can be made without departing from the gist of the embodiments described above.

[0070] Furthermore, among the processes described in the above embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically by known methods. In addition, the processing procedures, specific names, and information including various data and parameters shown in the above document and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each figure is not limited to the information shown.

[0071] Furthermore, the components of each illustrated device are functionally conceptual and do not necessarily need to be physically configured as shown. In other words, the specific forms of distribution and integration of each device are not limited to those shown, and all or part of them can be functionally or physically distributed and integrated in any unit according to various loads and usage conditions.

[0072] For example, the information processing device described above may be implemented using multiple server computers, and depending on the function, it may be implemented by calling external platforms, etc., via APIs (Application Programming Interfaces) or network computing, allowing for flexible configuration changes.

[0073] Furthermore, the embodiments and modifications described above can be combined as appropriate, provided that the processing content is not inconsistent.

[0074] Furthermore, the terms "section, module, unit" mentioned above can be replaced with "means" or "circuit," etc. For example, the acquisition unit can be replaced with acquisition means or acquisition circuit. [Explanation of Symbols]

[0075] 1. Information Processing Device 2 Communications Department 3 Storage section 4. Control Unit 31 Business information storage section 32 User information storage unit 41 Reception Department 42 Management Department 43 Providing Department 321 Area for visitors to Japan 322 Area for Japanese residents 421 1st Management Department 422 2nd Management Department 100 user terminals U User MG Message Screen MB operation section M1 Transmit / Receive Area M2 Menu Area

Claims

1. A user account including accounts for tourists visiting Japan and accounts for residents of Japan, comprising a reception unit that receives requests for setting up and registering the user account in a messaging application and user information related to the user account, The first management department manages the accounts for visitors to Japan that the reception department has received, The Reception Department manages the aforementioned accounts for Japanese residents, and The system includes a message screen for sending and receiving messages in the messaging application, and a providing unit that provides the message screen, which includes an operation unit that operates an application selected based on the user information relating to the account for visitors to Japan. An information processing device characterized by the following:

2. The aforementioned message screen is a message screen for sending and receiving messages with the business account of a business operator established in the messaging application. The information processing apparatus according to feature 1.

3. The required settings for the aforementioned registration request for the account for visitors to Japan include an email address but does not include a telephone number. The required settings for the aforementioned registration request for the account for Japanese residents include a telephone number. The information processing apparatus according to feature 1.

4. The application includes a search application for tourists that extracts search results based on the user information related to the tourist account for tourists visiting Japan. The information processing apparatus according to feature 1.

5. The aforementioned service provider limits the recipients of the messages sent and received based on the user information relating to the aforementioned account for visitors to Japan. The information processing apparatus according to claim 1.

6. The first management unit sets and manages the expiration date of the accounts for visitors to Japan. The information processing apparatus according to feature 1.

7. The aforementioned provisioning unit displays news on the message screen based on the user information related to the account for visitors to Japan. The information processing apparatus according to claim 1.

8. The aforementioned provisioning unit selects a number of applications based on the user information relating to the inbound traveler account, and displays the selected information on the message screen through each application. The information processing apparatus according to claim 1.

9. The multiple aforementioned applications include applications related to tax-free procedures, applications that display personal identification screens based on passports, applications related to taxi dispatch, or applications that display advertisements for tourists visiting Japan. The information processing apparatus according to claim 8.

10. A method of information processing performed by a computer, A user account including accounts for tourists visiting Japan and accounts for residents of Japan, comprising a receiving process for receiving a request to set up and register the user account in a messaging application and user information related to the user account, A first management process for managing the aforementioned accounts for visitors to Japan received in the aforementioned reception process, A second management process for managing the Japanese resident accounts received in the aforementioned reception process, A provision step of providing a message screen for sending and receiving messages in the aforementioned messaging application, the message screen including an operation unit for operating an application selected based on the user information relating to the aforementioned account for visitors to Japan. An information processing method characterized by including

11. On the computer, User accounts, including accounts for tourists visiting Japan and accounts for residents of Japan, and a procedure for receiving requests for setting up and registering such user accounts in a messaging app and for receiving user information related to such user accounts, A first management procedure for managing the aforementioned accounts for visitors to Japan received in the aforementioned reception procedure, A second management procedure for managing the aforementioned Japanese resident accounts received in the aforementioned reception procedure, A procedure for providing a message screen for sending and receiving messages in the aforementioned messaging application, the message screen including an operation unit for running an application selected based on the user information related to the aforementioned account for visitors to Japan. An information processing program characterized by causing the execution of [a specific action].

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